Citizens Advice
North Somerset
£ens
Annual Report and
Financial Statements
2022-2023
citizens
advice
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|**Contents**|||
|---|---|---|
|**Trustees' Report 3 - 25**|||
|Introduction and About Citizens Advice North|3||
|Somerset|||
|Who we are and What we do||9|
|Our Impact in 2022-23||13|
|Equity & Diversity||15|
|Research & Campaigns||16|
|Our structure, governance and management||17|
|Reference and Administrative details||19|
|Financial Reserves Policy & Financial Summary|20|
|---|---|
|Risk Management|21|
|Funding Sources|22|
|Future Plans|23|
|Statement of Trustees' Responsibilities|25|
|**Financial Statements 26 - 49**||
|Independent Auditor's Report|26|
|Statement of Financial Activities|31|
|Balance Sheet|32|
|Statement of Cash Flows|33|
|Notes to the Financial Statements|34|
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|Registered name|North Somerset Citizens Advice Bureau|
|---|---|
||(trading as Citi7ens Advice North Somerset)|
|Charity number|1052967|
|ii:c mpany Number|02906303|
|Registered Office|39 Oxford Street, Weston-super-Mare, North Somerset,|
||B523 ITN|
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|Farid Saada|Chair of Trustees|
|---|---|
|Philippa Clark|Vice Chair of Trustees|
|John Reeve|Trustee|
|Elizabeth Fothergill|Trustee|
|Peter Bray|Trustee|
|Jackie Smith|Trustee - appointed 6th April 2023|
|James Childs-Evans|Trustee - appointed 6th April 2023|
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|||**Unre-**|**Re-**||**Unre-**|**R e -**||
|---|---|---|---|---|---|---|---|
|||**Shicted**|**Stricted**|**Total 2023**|**StriCted**|**striated**|**Total 2022**|
||**Notes**|**E**|**£**|**£**|**£**|**£**|**£**|
|**Income**||||||||
|**Donations and legacies**|2|208,798||**206,798**|**191.230**||**191,230**|
|**tmestments**|**3**|**Z654**||**2,654**|**837**||**837**|
|**Charitable actiutties**|**4**|**138 557**|**925,896**|**1,064,453**|**225,906**|**489,275**|**715,181**|
|**Total Income**||**348 009**|**925,896**|**1,273,905**|**417,973**|**489,275**|**907,248**|
|**Expenditure.**||||||||
|**Charitable act.,At1es**|**5**|**293,584**|**729,721**|**1,023,305**|**225.794**|**532,184**|**757,978**|
|**Interest payable**||**5,262**||**6,262**|**5,588**||**5,588**|
|**Total expenditure**||**298,846**|**729,721**|**1,028,667**|**231,382**|**532,184**|**763,566**|
|**Net Income (expenditure)**||||||||
|**for the year**||**49.163**|**196,175**|**245,338**|**186,591**|**(42,909)**|**143.682**|
|**Transfers between funds**|**16**|**(28.623.**|**28,623**||**(9,763)**|**9,763**||
|**Net movement in**||||||||
|**funds for the year**||**20,540**|**224,798**|**245,338**|176,628|**(33,146)**|**143,682**|
|**Re condllatton of funds**||||||||
|**Total funds brought forward**||**449,811**|**20,317**|**470,128**|272 983|**53,463**|**326,448**|
|**Total funds carried forward**||**470,351**|**245,115**|**715,486**|**449 811**|**20,317**|**470,128**|
|**North Somerset Citizens Advice Bureau — Company Number 02906303**||||
|---|---|---|---|
|Balance Sheet||**2023**|**2022**|
|As at 31 March 2023||||
||**Notes**|||
|**Fixed**assets||||
|Tangible fixed assets|8|212,719|209,735|
|||212,719|209,735|
|**Current assets**||||
|Stock|11|4.333|6.594|
|Debtors|12|320,662|57,282|
|Cash at bank and in hand||457,407|400,677|
|||782,402|464,553|
|**Liabilities:**||||
|Creditors falling due within one year|13|(173,348)|(90,426)|
|Net current assets||609,054|374,127|
|Creditors falling due in more than one year|14|(106,307)|(113,734)|
|Total net assets||715,466|470 128|
|**The funds of the charity:**||||
|Restricted funds|16|245,115|20.317|
|Unrestncted funds|16|470,351|449 811|
|Total charity funds||715,466|470,128|
|||**Total 2023 T o t a l 2022**|**Total 2023 T o t a l 2022**||
|---|---|---|---|---|
|||**£**|**£**||
||**Notes**||||
|**Cash flows from operating activities**|||||
|**Net movements n funds for the year**||**245.338**|**143,682**||
|**Adjusirnents to cash flows from non-cash Items**|||||
|**Depreciation and amortisation**|**8**|**24.157**|**20.024**||
|**Loss on disposal of fixed assets**|**8**||||
|**Finance income**|**3**|**(2,654)**|**(837)**||
|||**266.841**|**162,869**||
|**Working capital adjustments**|||||
|**IncreaseYdecrease in stock**|**11**|**2,261**|**(471)**||
|**hcreaseydecrease in debtors**|**12**|**(263.380)**|**(7 194)**||
|**increasef(decrease) In creditors**|**13**|**82.922**|**1,220**||
|**Net cash flow from operations**||**88.644**|**156,424**||
|**Cash flows from investing activities**|||||
|**Interest received**|**3**|**2,654**|**837**||
|**Purchase of fixed assets**|**8**|**(27.141)**|**(17,028)**||
|||**(24.487)**|**(16,191)**||
|**Cash flows from financing activities**|||||
|**Repayments of king term loans**||**(7,427)**|**(7,101)**||
|||**(7,427)**|**(7.101)**||
|**Net increaset(decrease) In cash and cash equivalents**||**56,730**|**133,132**||
|**Cash and cash equivalents at the beginning of**||**400,677**|**267,545**||
|**the reporting period**|||||
|**Cash and cash equivalents at the end of the**||**457.407**|400.677||
|**reporting period**|||||
|**Cash & Cash equivalents reconciliation:**|||||
|**Cash at bank**||**457,407**|**400,677**||
|**Total cash & cash equivalents at the end of the**||**457,407**|**400.677**||
|**reporting period**|||||
|||||Page 33|
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|**4. I n c o m e from charitable activities**|**4. I n c o m e from charitable activities**||||||
|---|---|---|---|---|---|---|
||**Unre-**|**Re-**||**Unre-**|**Re-**||
||**stricted**|**stricted**|**2023**|**strlotod**|**stricted**|**2022**|
||**funds**|**funds**|**Total**|**funds**|**funds**|**Total**|
|||£|£|£|||
|**Legal Services**|||||||
|**Commission'**||16,679|**16,679**||**9,055**|**9,055**|
|**Bristol Wessex Water**||13,650|**13,650**||**9,425**|**9,425**|
|**MacMillan**||67,280|**67,280**||**47,975**|**47,975**|
|**MAS (Formerly F2F Debt**|||||||
|**Advice Proled)***|||||**149,719**|**149,719**|
|**Pier Health**||**106,571**|**106,571**||**96,414**|**96,414**|
|**Shona**||**20,000**|**20,000**||**20,000**|**20,000**|
|**NSC - Housing Advice**|||||||
|**Grant'**|**19,443**||**19,443**|**10,404**||**10,404**|
|**NSC - Post COVID Advice**|||||||
|**Services***||||**46,000**||**46,000**|
|**NSC - Other Grants"**||||**8,202**||**8,202**|
|**NSC Vulnerable People'**|**57,484**||**57,484**|**56,350**||**56,356**|
|**NSC Virtual Hub'**||**226,800**|**226,800**|||**-**|
|**NSC debt advice'**|||**-**|**100,000**||**100,000**|
|**NSC Healthier together'**||**100,000**|**100,000**||**-**|**-**|
|**#Frst Steps'**||**28,898**|**28,898**||**28,331**|**28,331**|
|**Foodbank - Weston**|**27,128**||**27,128**||**-**||
|**Talking Money**|**8,421**|**30,794**|**39,215**||||
|**Help to Claim**|**-**|**140,801**|**140,801**||**74,934**|**74,934**|
|**Big Worle**|**6,954**|**-**|**6,954**|**4,944**||**4,944**|
|**The Access to**|||||||
|**Justice Foundation**|**14,672**|**-**|**14.672**||**-**||
|**WHAM**||**29,006**|**29,006**||**25,282**|**25,282**|
|**Citizens Advice**||**92,211**|**92,211**||**-**||
|**Quartet Community**|||||||
|**Foundation**||**51,206**|**51,206**||**24,440**|**24,440**|
|**Under £5k**|**4,455**|**2,000**|**6 455**||**3,700**|**3,700**|
||**138,557**|**925,896**|**1 064 453**|**225.906**|**489,275**|**715 181**|
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||Unre-|R|R|e|-||U
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r
e||-|R|e||-|||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
||stricted s t r|||i c|t e d||2 0 2 3 s t r|i c t e d||s t r|i c|t|e d||||||2022|
||funds f||u|n|d|s|T o t a l f u|n|d s|f u|n|d||s||||Total||
||£|||£|||£|£|||£|||||||||
|**Depreciation & loss on**||||||||||||||||||||
|disposal of assets|24,157|||-||2 4 . 1 5 7 2 0 . 0|||2 4|2|0|||,|0||2||4|
|Staff costs|230.951 6|0|5|. 2 6 1 8 3 6 . 2 1 2 1 7 4 , 0 4 0||||||4 2|8||083||6 0 2 , 1||||2 3|
|Allocated support casts|18,874 1|2 3||, 6 5||0 1 4 2 . 5 2 4 1 5 . 4|||9 4|1 0|3||221||1|1||8|715|
|Accountancy fees|7.518|||-|||7 , 5 1 8 7 .|0|1 9|7||.||0||1||9||
|Legal & professional fees|3.985|7||2|4||4 . 7 0 9 1 ,|3|0 2|5|0||9|||1|||811|
|Trade subscriptions|8.099||8||6||8 , 1 8 5 7 .|9|1 5|3|7||1||8|2||8|6|
||293,584 7|2|9|. 7 2 1 1 . 0 2 3 . 3 0 5 2 2 5 , 7 9 4||||||5 3 2|. 1||8|4|7|5||7|978|
|' 1 1|1 1 1 1 1 1 0|||||||||||||||||||
|**p l o y e e s and employment costs**||||||||||||||||||||
|||||||||||**2023**||||||**2022**||||
||||||||||||£|||||||£||
|**Staff costs during the year were:**||||||||||||||||||||
|**Wages and salanes**||||||||||**764,322**|||**5 5 4 , 8**||||**6 7**|||
|**Social security costs**||||||||||56.991|||3 6||, 7 4|||0||
|**Other penson costs**||||||||||14,899||||1|0||516|||
|||||||||||836.212|||6|0 2 , 1|||2|3||
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||**2023**||**2022**|
|---|---|---|---|
||£||£|
|**This is stated after charging**||||
|**Depreciation**|24,157||20,024|
|**Operating leases- property rent**|**10,773**||**140**|
|**Operating leases- other**|**18,107**||**14,516**|
|**Auditors' remuneration- Audit fee**|**4,800**||**3,350**|
|**Auditors' remuneration- Accountancy & other**|**2,718**||**3,669**|
|||_=1=11111_||
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|**a n g i b l e fixed assets**||||
|---|---|---|---|
||**Land**|**Furniture**||
||**and**|**and**||
||**Buildings**|**Fittings**|**Total**|
|||**£**|**£**|
|**Cost**||||
|**At 1 April 2022**|**193,898**|**51,089**|**244987**|
|**Additions**||**27.141**|**27,141**|
|**At 31 March 2023**|**193,898**|**78.230**|**272,128**|
|**Depreciation**||||
|At 1 April 2022|**3,878**|**31,374**|**35,252**|
|Charge for the year|**6,711**|**17.446**|**24.157**|
|At 31 March 2023|**10,589**|**48,820**|**59 409**|
|**Net book value**||||
|A131 March 2022|**190,020**|**19.715**|**209.735**|
|**_Al_**31 March 2023|**183,309**|**29,410**|**212,719**|
||||. . 1 1 1 . 1 1 . . . . . 1 • 1 1 1 1 1 • •|
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||**2023**|**2022**|
|---|---|---|
|**Trade creditors**|**4,592**|**12,422**|
|**Accruals**|**26,900**|**40,048**|
|**Deferred income**|**94611**|**8,421**|
|**Social security**|**20,285**|**14,830**|
|**VAT**|**-**|**1,917**|
|**Other creditors**|**20,160**|**5,988**|
|**Bank loan**|**6,800**|**6,800**|
||**173,348**|**90,426**|
|**Deferred Income**|||
|**Deferred income brought forward**|**8,421**|**18,715**|
|**Released in year**|**(8,421)**|**(18,715)**|
|**Deferred income In year**|**94,611**|**8,421**|
|**Deferred income carried forward**|**94,611**|**8 421**|
|**North Somerset Citizens Advice Bureau**
Notes to the Financial Statements|**14 Creditors: Amounts falling due in over one year**|**2023**|**2022**|
|---|---|---|---|
|For the Year Ended 31 March 2023||£|£|
||**Bank ben**|**106.307**|**113.734**|
|||**106,307**|**113 734**|
|||**2023**|**2022**|
||||**£**|
||**Bank bans**|||
||**Total amount due**|**113,106**|**120.533**|
||**Less due in < 1 year**|**(6,800)**|**(6.800)**|
|||**106,306**|**113,733**|
||**Due 1-2 years**|**6,800**|**6,800**|
||**Due 2-5 years**|**20,400**|**20.400**|
||**Due >5 years**|**79,107**|**86,534**|
|||**106,307**|**113,734**|
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||**2023**|**2022**|
|---|---|---|
||£|£|
|**Operating leases which expire**|||
|**Within one year**|**18 107**|**26 884**|
|**Within two and five yeas**|**57 611**|**72 426**|
|**More than five years**||**3,291**|
||**75,718**|**102,601**|
||**Balance at 1**||||**Balance at**|
|---|---|---|---|---|---|
||**April 2022**|**Income Expenditure**||**Transfers 31**|**March 2023**|
||**£**||||**£**|
|**Unrestricted Funds**||||||
|**General Fund**|376,212|348,009|(292.791)|(52,026)|**379,404**|
|**Maintenance Fund**|||(0,055)|20,000|**13,945**|
|**Premises Fund**|73,599|||3,403|**77,002**|
|**Total unrestricted funds**|**449,811**|**348,009**|**(298,846)**|**(28,623)**|**470,351**|
|**Restricted Funds**||||||
|**MAS (Formerly F2F Debt**||||||
|**Advice Project)**|4,377|108,004|(115,042)|2,661||
|**Macmillan**||67,280|(67,338)|58||
|**Healthier together**||100,000|(101,750)|**1,750**||
|**Talking Money**|1,422||||**1,422**|
|**Help to Claim**|3,265|146,801|(131.084)||**12,982**|
|**#Frst Steps (Formerly**||||||
|**South Ward htiative)**|**486**|**28,898**|**(29,254)**||**130**|
|**Wessex Water**|**829**|**44,858**|**(54.229)**|**8,542**||
|**WHAM**|**6,231**|**29,006**|**(34.632)**||**605**|
|**P▶er Health**|**(801)**|**106.571**|**(121.372)**|**15,602**||
|CJF|**4,178**|||•|**4,178**|
|**Strom**|**(73)**|**22,000**|**(21,762)**||**165**|
|**Quarlet Community**||||||
|**Foundation**||**20.000**|**(20 010)**|**10**||
|**Cost**of Living||**15.000**|||**15,000**|
|1Artual**Hub**||**226,800**|**(16,329)**||**210,471**|
|**Legal Services Commission**|**403**|**16.678**|**(16.919)**||**162**|
|**Total restricted funds**|**20,317**|**925,896**|**(729,721)**|**28,623**|**245,115**|
|**Total funds**|**470,128**|**1,273,905**|**(1,028,567)**||**715,466**|
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||**Balance at 1**|**B**|**a**|**l**
**a**|**n**||**c**|**e**|**at**|
|---|---|---|---|---|---|---|---|---|---|
||**April 2021 i**|**n c o m e**|**Expenditure Transfers**||||**31**|**March 2022**||
||£|£||£||£|||£|
|**Unrestricted Funds**||||||||||
|**General Fund**|**208,818**|**417.973**||**(231.382)**|**(19,197)**|||**376,212**||
|**Premises Fund**|**64 165**||||**9.434**||||**73,599**|
|**Total unrestricted funds**|**272,983**|**417,973**||**(231.382)**|**(9,763)**|||**449,811**||
|**Restricted Funds**||||||||||
|**_MAS_(Formerty F2F Debt**||||||||||
|**Advice Project)**|**6 728**|**149.719**||**(152.070)**|||||**4,377**|
|**Macmillan**||**47,975**||**(51.826)**|**3.851**|||||
|**Talking Money**|**' 422**|**-**||**-**|||||**1,422**|
|**Help to Claim**|**5,204**|**74.934**||**(76.873)**|||||**3,265**|
|**AFirst Steps (Formerly**||||||||||
|**South Ward Initiative:**|**9 304**|**28,331**||**(37,149)**|||||**486**|
|**Wessex Water**||**' 6.850**||**(18,021)**|||||**829**|
|**WHAM**|**2,979**|**25282**||**(22.030)**|||||**6,231**|
|**Pier Health**||**96,414**||**(99,252)**|**2,037**||||**(801)**|
|**CJF**|**7.610**|**3 700**||**(7,132)**|||||**4,178**|
|**&mina**|**20 216**|**20 DOO**||**(41,824)**|**1**|**535**|||**(73)**|
|**Quartet Community**||||||||||
|**Foundation**||**15.015**||**(15,916)**||**901**||||
|**Legal Services Commission**||**9,055**||**(10,091)**|**',439**||||**403**|
|**Total restricted funds**|**53,463**|**489,275**||**(532,184)**|**9,763**||||**20,317**|
|**Total funds**|**326,446**|**907,248**||**(763,566)**||||**470,128**||
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||**Unto-**|**Re-**||**Unto-**|**Re-**||
|---|---|---|---|---|---|---|
||**stile-led**|**strlcted**|**2023**|**stricted**|**strlcted**|**2022**|
||**funds**|**funds**|**Total**|**funds**|**funds**|**Total**|
||**£**|**£**|**E**|**£**|**£**|**£**|
|Tangible fixed assets|212,719|-|212.719|209.735|-|209,735|
|Current assets|442,676|339,726|782,402|427,987|36,566|464,553|
|Current iabilities|(78,737)|(94A11)|**(173,348)**|**(74,177)**|**(16,249)**|(90,426)|
|Non current liabilities|(106,307)||**(106,307)**|**(113,734)**||**(113,734)**|
||**470.351**|**245,115**|**715,486**|**449,811**|**20.317**|**470,128**|
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