OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2022-03-31-accounts

"OFF THE RECORD" YOUTH COUNSELUNG CROYDON IA Company Llmlt•d by Guarnnt•è) ANNUAL REPORT ANO FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2022 Charlty R•91Stra￿On Number 1051144 R•glst•r•d Company Nurn￿r 2987817 AZETS AUDrr SERVICES Charterod Accountants Greytown Hous• 2211227 Hlgh Street Orplnyton K•nt BR6 ONZ

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Llmltad by Guarantee) CONTENTS Pag• Refe￿nce and Adrninistral￿ D8t8ils ReE￿ ofthe Management Crynrnitle ststutory Audllors. Rew1 20 St8temnt of F[n8￿la1 Athl 23 8alaJK¢ Sha•t 2S St81&￿TrI of Cash Notes lo tho Fln8nd81 St8tomants 27

"OFF THE RECORD" YOUTH COUNSELLING CROYDON {A company Llmlted by Guaranteo) REFERENCE AND ADMINISTRATIVE DETAILS Manag•m•nt Committ•• C￿ene￿da Adu.Aky88rnpc￿g efiydh Kapasi (neè 8hamMII Laura HawJh Bry Kalia Patricia N&am Nic Shoults K•y Management Yen Stort- Chl61 Execulfve Ajlre Caimie Emily Collinsbèar• Stephanie HemarwJ8Z G¢off j(￿08 Lisa MalangL Krr5b Rand Roz Turner.Dr8qe Carolino Da P*lnclpal Addr•88 72 a￿￿78 Road Croydon Swrey CRO 2PR ststutory Audltor Azats Audrt Senrfc•s 2211227 High Street Ckw'ngl Ka)t BR6 ONZ 8•nk8r• s￿tandar UK pk 8BAK4 BrlJ18 Road Merse￿K1# GIR OAA Viryin FAC Jubilee HOLK Goslorth New¢asle U￿￿ Tyn• NE34PL HSBC g wel•￿8Y Road Croydc CR9 2AA

"OFF THE RECORD" YOUTH COUNSELLING CROYDON {A company Llmltod by Guarantee) REPORT OF THE MANAGEMENT COMMITTEE Th8 manage￿nI Commlttee have p4ea5ure In preswilbry Ihwr AMual Re￿￿ aThJ Financi81 Staternents for the year ended 31 March 2022. "Off the Record. Youth Counsejling Croy(k) Is a Wistrred charity Ichaity Number 105114418nd 8 (x)mpaThy Iimtted by guarantee Iccmpany Numbei 29878171. The finanaal stat8rnents have prep8rl in acC(￿nce wth tt)e 8¢xtyJntiTrJ pol￿￿8 set out in note 1 to the accounts and comply with the th8ty5 trust deed. the Charibes ACJ 2011 and Ac¢thnb"ng snd R8PDrtJ'ng by Charities.. Stslernenl of R8comm8nd8d Practice applubl8 to thathies pr•paring Iheir aCC￿nts in a¢￿)rdance wrth the Financial Reporting Slandard aPF1Ka￿e in the UK and Rewblic ol Iroland puLli%h￿l in ¢ltthr 2019. STRATEGIC REPORT OVERALL VISION "8ulldlw È r￿mpa&S1On6te mentsl health comnxjnty lor childrèn ar￿ young peLple" OBJECTIVES, ACTIVmE8. ACHIV4EMENTS AND PERFORMANCE ON the Record's legal ot48Cts are stat•d ￿ (Xjf MerTr)randum aThJ Arttyss of As￿1811011 8S'. To wnote thg pre8ervatlon and proted¢)n ofgcoj hèallh To undertakts any other c￿"￿8 ar￿ty The8e objects are rnel th￿Ugh tho dmrity's str8ts9ie alm- lo provkde a broad range cl hwJh qu811ty. salo, a¢c&s$5￿9. last and effective ISAFEI SUPF¢)rt $￿e•S for chikJr•n ￿￿￿9 FWF49. Th• objacts arn fufthaf SUPPOrtad through our Strategic otheciives.. To •nsur• 88f•ty. quality and effe¢tiwne8 To Increasa s&Mce and relevarKe To m4k¥ ¥oNc49 fo¥18nd e￿•8￿10 To strengthen Inieorntitin arKI dev￿l￿n￿l To énsum ¥usloina￿'lity for the 8gew and Through 2021f22 tre ¢harity cfyibThJed to d8lN8r Ils &qtsNished rxya XMtios and $8Nle•s - CounseMlnglThAgntal H•allh Services (Induding onlire ￿UnsellIng) In the Londcx) BorryJgh5 of Croydon. Sullon and Merton,. Outreach work Iinduding our 818Gk Minority Ethnic Ccfftmunty Devdopment work and wr 'CHRIS' youth wderKe workl., Refugee & Aswurn Seekèr Counadhng Ser¥￿e and the Crtydon YOUNJ Carers SeNce. In Januory 2020, the charity ernbarked on a new aroa ol servlce déllvèry- Mental Heath in S¢h(ds Teams and oil the RocA¥d rth¥ hosts one Scho￿¥. I￿rn in Merton and Iwo in Croydon (hostéd jowilly vthlh Croy(kJn Drw Inl Throughout 2021r22. way in (wr 8eThices tre d￿l￿re0 continued to be impacted Covid restricti￿5. We rnanaged to keep most ol our buiklings open throughcxJt the year allhw9h often wth fe￿ staff on te 8nd wilh Covid pr8CaUt￿rO in pl￿. ThL8 was v•y important for those y(￿ng ￿0P1 who 14t un8ble or Un￿llIng to acce￿ help through rtsmote channels. Howaver, also o)nbnved t offer tel8phfm8. 18Mt-based and V￿90 supsx*1 to those young p8opl8 who still prefer to use tw8 m8dlurns and Ihls ¥AII remaln a pemi￿nI of wr otfer. During the pandemic, we saw a very strong I￿￿aSe in demand lor 0￿1n& suprAIrt. k ￿strict10n$ eased. ther8 was a cl8ar r81urn of r8quests for in- person CA)nlacl instead - a nwrker of ?¢yJm fatwe. ev￿ amorgst th(¥se who regularfy SPeFk1 sonificant iirne onlin8. Throwhout Ihis Fericxj we've eonbnueij to strenglhen rAJr stsff skills and uThJerstsrMling in remote ways of w0￿1n9 and can see the real ￿nefits that a'miyed rn(xJalW aFvo￿ Gqn offer to yourvJ re0￿e. Ywng people have be￿ parbcuL8rfy 5tronyy impacted by Ihe paThJenYc étsruptson to ￿UCation. family str8ss and be￿aVement,. incwsed levels of isdabts) and anxiety. 11 is now being recwJnised that Covid represent$ 8 'genèralional trauma, lor chiklren and young p￿le atwj the mental heath irnplicaUons of Ihese diJlenges will undoubtedly ba èvidènt for many years to 1x)rr￿. Ownand for ￿￿nIal healLh sjprrfjrt is sKJnfficanUy above pre-pJndern￿ levd5 in al our Se￿CeS

OFF THE RECORD" YOUTH COUNSELLING CROYt)ON A company Limited by Guarantee) REPORT OF THE MANAGEMENT COMMirrEE and Ihai demand is expected to QY)Ilnue tr¥ w. Reswnding to high demaTh1 is par•culaty difficult when m8ny In our own workforrA hav8 lard personal and professio￿ d)alknges OV￿ the last years. We h￿e seen a mud) hlghar th8n usu81 kv81 of staff tumover this year with many stsff ma￿'n9 dedsons abL¥Jt new life dlrect¥Jn5 in the wake of their pandemic experienc88. To buikl on our Cowd learring and to meet the incwsed demand, the charfty is focussed on new ways of workrng Ihat offer immediate and mean1n9￿1 sh¢)rt4emi iniwentions to young people al the polnt of need. Centrd to these Is the development of Thjr r￿1 Fir51 Contact Team ￿11 be rewnsible for initial contsct with all young seeking help from Off Ihe Reccyd. arK1 provwjing 18$t 8nd effe¢lfve respons&s IrKJurti￿ short-term interNenlions, resources and signposting. The team stsrtthj work in the Sutton borough in early 2022 and we have Already seèn very posibve results wth very few young petY￿ 1¢g1ing the need to Wait for 8 counselling inteNention. The tèam 8r• now st8rt.ng to bsY)rk wth Croydon raf8nals. A further davoloprnent in earfy 2022 was the appointment of a tèam of Paer SupFth Workers who bring Iiv8d expan•)ce ol méntsi h8allh into the wNk with young people This has been a hugely pO￿twe (lev&Wment ￿th Pear &pport Wort<Èrs now based in all ow ljorough se￿iCeS and wthln the Firsl Conlact Team offering shorter lem inteNenIi￿a to Ihose wlh las5 negds. Thè $taff in our dired 8ervlt88 togolherwih contrd charty staff such as our admi)Wralor8 and ènLY mAna9èrs. In 8ddIt￿N 10 thtt pakl siaff te3rn, Off th8 Recth has a strong hlstory of engaglThg v(Atsntaèrs to support our actlwtles IncludiThg volunteer counsellors lusually those Sn the flnal slages of Ihdr ¢ounsèlllng Iralnlngl and 8ctlvty and hornework club volunteer5 within the y￿ThJ Carers Pr4ecL OunNJ the parKJernic our use of vdvnteers was radically reduced as m8ny 8cb.vit￿8 ce88ed 8nd we fell ¢￿Id not provide the 8ppropTr8le I￿81 of support to unqualified staff during p8rK)ds tsl remote working. Some vdunteers have n(w r8¢um6d to wcing with the tharity bul w8 ara using th8 changos brought 8tM)Ul by thid to review how we use vdunteers in fvtyjre. ￿Tra¢hala$s, <yJr vcluntèérs provkl• A vèry vAlualJg addltkjnal resource io our oftgn Inwslng our ¢8patsty to see youro In our powlar evening ts"mes. In pro- paThJamic lj'mes. volunt8er5 cgjntribuled approximalety ej) hours per to Ih8 thartty brfnglng an as￿Mated equlvalent added value 01 £60.000 w y¢or to th¢ wryk. Despitts the t8mp(Yary dosure of building5 thjriro hxdoMI Forlrx1s, tha chathi hAs rnglntainèd Its èxlstln¢ offit• premises. We conlinue to operate fr1￿ the freehcld prcpety at 72 Queens Road, Croydon, the ¢harlty pur¢has8d In 1995 by mèans of A ¢•ntrsl gr8nt gf £138,672 from the Swth Th￿eS Reglon81 Health Authority. Tha Queens Road offieA s•N•s as 8 basè for Croydon eour%olling 88nrice. lh8 ¢￿treach 8 Cwmunity Dev¥lopm•nt Se￿Ice and Refugee CounseNing serwce Th8 YouryJ Carafs Sèrwice has maintainèd # base in rented offices in the care￿ Support Centre In Central Croydon. whilst the Sutton o￿nSellI￿d serNi¢e operates from rented wemises at 172 Croydon Road, 8eddington and our Morton ￿nSellI￿a S8r¥i￿ is based in rented rcorns at Vestry Hall In Mlltham. In 8dditson to our èxisting prerni￿. tho charity has r•centy $18rtad ￿ting offKes al The &J8ine8s Xchange Hub In East Croydon to aceommodato In¢raas6d staff numbgrs F#)St-Cwd. With v¢ry limited exc4ption3, all staff are now based back in our oftk8s frjr th• majorfty of thelr worklng hoJr8. The Managemenl Ccmnmittee have corksideved the Charity CLYnmi5s¢Jn's gLNdance on wblic benefit and our maln actSvities Are dascril)èd bdow. AJI Iheye a¢￿¥￿￿e8 a￿ und&tsken tr) further our ¢harilabk pufposes for the public benefit In ￿rdance wilh our aim to prov￿9 a lyoad range of high quality, saf8, awssible. fast and eftèctive {SAFEI support S8rvie8s for thiklrén and young perple. The wrall strategy v￿￿)ift which the charity operates is set by the Managam8nt Commrt168 and thg oti'e¢Dves and &thments of ￿Jr acb.vths arè det8iled In this report. The necessary funding, in the form of gran15 and (xjntracls, is in and lh8 rfsks lo thg ¢harlty have trAen lisled and ￿￿OWed by bolh the M8n8gemeni Commitiee and sonior Stsff ofthe agen￿. The Management Commltt8e ¥Msh to èxpr8SS I￿1r apprecialic￿ for tha hArd work. undert8k8n by 811 st8ff within the agency, In tjelfv6￿n9 and developlng (ts ag8rKy's Se￿CeS to chSldM an¢J ywng ￿pIe particularty in light ol the recent unprecedented pressure5 arisir¥J frorn Covid-19. We a￿ also very grateful to our kyal cA)mrnisslonws and extemal funders have fully maintained and exiended their finatxsd support for tyjr work during Ihi$ PWLOd. Tho lollovAng rgkX)Fts have been Ibrten by the lead5 for each ol our servw. COUNSELLING SERVICES al CROYDON COUNSELLING SER CE ob￿ctIVeS and Actlvltles The Croydon Counselling SeNce Is a free and conftrjenoal counselllng sèNieè yrxjng pe￿e 14-25 vtho either live, stLJdy. work ry have a GP in the tKJrough of Crowjon. We telieve that Y￿ng pE0p￿ have a wealth of slrervJths.

OFF THE RECORD" YOUTH COUN8ELLING CROYDON (A company Limited by Guarantee) REPORT OF THE MANAGEMENT cOMMI￿EE ablllties and talents wlthln trm. We want 10 tr￿M in reall￿ng aTh1 using Ih&8e r&8oureAs to maèt Irfo's challenges. At full capacity, th8 counselling servlce ains to offer vp to Ic#J dnfjca awsments and ongdng awolntments per weak through a team Df paid and v(&Jnle8r dinK?l Staff. Clinidarns on traIni￿j pLacement are professlonally superv￿ed and supportod. The 3eN¢e is funded by grants from Croydon CCG. and funds are recefftd toth frorn fv Adult M¢ntal Health budget and from Ihe Child and Addescont ￿￿tal Health budget "It holped me spe8k to myAlum mc¥8 freety. I fell ttrthrpetson was wunliry on mg 10 901 bell¢rf Athlevements and PerformanG• The most prominenl as￿ of the lasl yoar has bw th8 grnal damand for our saNl￿. bolh from those who sdf•ref8r. and those who have b88n S￿npr61ed by Croydcn Councll's s5n9￿ Pdnl d Contact ISPCCI vla CAMHS. Starting ihree months belore tho yoar reForted on. we have endeavoJred to Ltse ojr io see even rn0￿ di8nls, moving to a 3 or 6 38ssion rAun8elling model for Ihose for whom this aprwopnote. We ￿ntInue to work ¢kns¢ty ¥￿th CAMHS, wilh re￿￿ryr meebngs %%ilh tha CAMHS18ad SPOC where we can raise the posstbility of referring on LV releThing badl dk?nts appear to b8 in nted of CAMHS servic05. as w911 as ke8ping in louch wi¢h each service s pr￿$$$ a)d wailirKJ bmas. In addlllon we atteThl tho Strateg￿ SPOC me8b.ng b06t•d by soclal $8Nices where all tre slak8holders i￿l￿dIng Ih• NHS ceffjrnissioner is present. This prowdos moro of an owmow of how seNG% lunc1￿n and Intertink lh& level ofovernll demand in the borough. The Croydon CA)unseliw has Se￿ a Increase n ¢Jeman(Y from pr8-pandanlc Iwèls. It has b88n challènglryJ lo keep p8r4 ￿1th Ihls increased demand and unfOrbjnate￿ IhSs has resulted In some youno pec¥)le waiting Much longer for coun5¢11in9 that We would w8h. Hwv8r, yotsrKJ peopl8 prèsenting wlh risk 8re stsll usually seen wlhin 4 wegks. Cowd reSthcth￿S in 2021 r¢$ult¢d in a nece&88ry 1rnn8￿on to mud) of ¢Jur worf( beire ddiverad remototy. Howevgr we have mainlalnad an in-pèrson offer to Y￿n9 people throufvl period and 811 staff 8ra now d8llv8rirwJ th8 m8itirity of their houis In our tsuldlngs althwh many Y(￿￿j p￿)10 we $D'Il opting lo recoive Ih81r supw>rt ovér the phon8. In Aprfl 2022, 3 naw téam of Peer Suprxjrt WcKkers Were aFpoinl8d lo the charity aThJ wè wèlcomad ona workèr to thè Croydon ieam. The Peer Supwi WorkeTr offer short-t8mi inl8rv8ntions to youro people deemed Sullab￿ and have also offered check In calks and hcJlng Ses￿On8 to yOUNd wple waltkna lor CpJJnsdllng. "Il s not Ilke lh& sessk)ns I had teforn. I l••1 tt s•s$r￿S haye aft)und I￿e sald sc they feel mor8 industwe.. We are l(M)kJ'ng 8t a furlher Iransmon kj c(xne ¥rith Ihe ImiiientaJ¢n of ￿r new Flrst CmtaiA le￿ who will take over all 85$essments for Croydon basJ young and provide s)me ol the short Int￿ventiOnS needed. Thi3 is an important step in ¢ffienng fagt inib81 9￿pp￿ at the wint at young people r8a¢h out to U8 8¢xI will have a big impact on the number of young peopl8 waitin9 fLY courtselling. In lotal. wo had 788 new conlads Irrn youTha Peop￿ A4YI 2021-Marth 2022, ¥8ry Slmlar to tho prnvious yoarfs 785. Of Ihe new conlacls. 670 aeceptèd for counsdkvJ. and 76 wérè Slill waitin9 for an assgssmenl al tho end ol th8 period. 52 were releffe¢J to ar￿ther aTR serv￿. The service offered 3072 coun$elSrg séssions 10 698 young people during the period. So￿￿￿e to sre8k lo wlk7 listens and hèlps Tr ￿th￿rand. I cavj fix myself te8usè (Iha eoun&ello¢ h81ped see a dfflerent way lo 81 mypR)bl8m Acrctss Ihe ￿ar around 22% 123°A last year) ol Thjr dnts were male and 77% (74% last year) lemale. Pre-covid the proporloTh8 V￿re morè uwaly around 30% male 70% female and Ve're (x)ntinU8 to consider the possible explanatioTrs kn thi5 chan98. The ages of young pewe ac(esslng Co￿nSellI￿￿ is spltt approximatdy 48% aged 14-17. thich shows an increase from last yeals 40%. Approximalely 52% of sW)ing clients were agad 18-25. Thls agaln FLJlnts to the increaslng number of dients from Ihe younger age wup ￿"n9 5ignwsted from c*s p8rtner5hip wthsn the Single Point of Contsct ISPOCI, as wdl as many being swjnposted by other s(yJrces.

OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Limited by Guarantee) REPORT OF THE MANAGEMENT cOMMI￿EE Thls ￿r wa saw only 31%12311 of new ￿ntacts des{￿.￿ng theAwfv8s as White Brit'sh, 30% {2251 descnbed th8mselvos as Blad( African, Blac Caribbean. 8Lgck Britssh or Blad( other. Around 10% d85cribed themselves as belng Irorn a range ofAswn backg￿ndS. The remainirvJ 29% descriw themsdv8s as being of mixed and other heiTtsge. The rnain issues brwghl to ￿n￿elling contwiue lo be hnxW1238 d￿nIS). FaM￿Y 18sues11531, Self E5teem11451 an(J Depress1¢￿(116). These are the Same k5sues as have been most Iwuenyy pres￿leAy over a nurnber of ye8rs. Tr8um8 ha$ been an issue th8t is rM)w belig wesented more IrequenYy1891. and the numb8r of diènts presonbng with suicid81 thoughts 1871 rernains al&mingly fugh. Theie is also a hgh inckjence of inlnjsivo thoughls 177 diantsl. INoto.- young pocyle usually pra￿t with Ihan on8 w81. Ag a ehanty we fed that the issu8s of Ir8um8 havé comè ffl￿a to the f¢yo after the pandemiG ￿anY youro p8tsplè havè 8xpari8ncAd t￿re3vements, pethaps most frequenuy havtrvJ Ic6t grandparents. bul many mora hava teen affected by Issues rebled to belng In small space& gra￿1ng %bilh r¢rnote leanlng. iwlalkjn In Ihe absence ol friends and difficull family dyn￿1¢8. The team hes worked hard and have need&Y to ￿ntinuallY adjust to ts latest ￿'sts and ttjms of the pandemic in the portod rel&ted ta tho report. Therts will be mort adiusbments in the ne8r future, 88 we rrove to our now Fir¥l Contod Team mtyJ¢l and l am gratefrjl to ￿ryC￿l8 fe¢thoir corfi)thn8nl lkn"bility. IThe ¢ouns8110ty the bést part ol rny care,. I have expwytsnced severnl counselbrn and hon88tly, she haa ¢h• I have mg1. Sho mad• tho 8xporionc• so morh 9gsio1 ft•r mg. Mental Health 1ST as part ol th• nat￿)nd1 manta h￿1th m 8Lools' lnlbats"￿. and in partnershlp Croydon Drop In and SWL CCG. Off thè Recxtrrd has continuèd lo c¢>host a Cfoydon hlental Heatlh Supporf Tearn INIHSTI and expanded lo offer an adthticnal MHST Teplicats'rKJ this SthJC￿re. We now have ts¥o naw ir8lnee Educatlon Welli￿l￿g Prp¢tlts"oners (EWPsl akjngside our qualified EWPS. We are also recnjittng for 8 further qualified ￿¢btIOn￿r to Gcrfnplet the team. Our MHST ieam has three ￿n¢t￿3, to deliver evidgnctrbased int•Ntsntsons for mild.lo moderate monlal heatth wues. to support thg Scho￿,¥ senior m8nial h•alth ￿ad to dèvdop whdo school approach and to glve tirndy advico ￿ schcd and stsff and vthh •xI•M￿ S￿Ic￿ lo h8lp thikjren an¢J young ￿(3p1a ￿ gat tha nght support. Alongslde thè group and whc48 SLcd the c￿bIl￿d s8Thitss have SUPFx)tsJ 273 ind'vk1ual ¢hlldren and young pacyle ISJ% male. lem8lel 1,595 6e88im. bl ELUN Obl•¢t1V￿ and A¢Uvlllè8 Ofl the Record's sutt(￿ couns811iro seNc8 has b88n wo¥iding frn8. Cl￿fid¥n11aI cm-tfrona c4Jurfj811irrtJ support to YOU￿ peopk aged 11-25 in Ststion since May 2013. Slnc Octh8r 2016. lh8 s¢nAc4 has b66n locat￿j at Off The Record's offLs in Bedd¥n9ton. We ￿rrentlY have referral rrAJI&8 I￿￿0h the Sutlon CAMHS SINJle P￿nI ol A￿$S (for ages 11-171 as part of Sutton Mlhnce contract delfvered in partnw5hlp with s(￿ West London and St George's K4entsl Health Trusl and Jigsaw4u,' and through sdl-referrals (for &3es 11-251 fu￿ed through SWL CCG. We prewOu￿Y hdd 8 weeWy Drop-ln serwce. which operated lor th￿e ￿)UrS on Tuesday afternoons and provJed accéss lo immediate support without the need for an appointsm￿t. ￿en the builjings cl)se¢J due to Cowd-19 in Marth 2020 this face-to-face Drop-ln service was replaced by the Saturday ￿PprI telephore semce and the Monday online DroTrln swtrice. The Saturday Support SeNice Is still in operabcffj aTrJ we continue lo sgrwst yourvJ peOe for imrnediale support while they wait for individual counselling,. Ifthey need extra SUFWI durfng CoJrwlh￿ or ￿en a cxJun8elk)T is on leave: or if they ne8<1 a'tOP-up' once. counselling has finished. As part of our Sutton Allianc& contract we also offer gurwAt to and r2rÈrs rrf wng ￿p19 ￿ 3r8 struggling th sèlf-ham In the form of a tt¥o-part %thslKp. This is Corn￿etety separdte from Ihe th we do with young people, vthose (xjnfidentiality assured. A¢hlov•m•nts and P•rfarniar Last year we 8￿CesS￿l￿ moved frcm a prthinanly paper&sed seThice to e fulty eleGtronic ore when Covid fr￿ t￿Ik￿lDg doswes I￿rdS lh8 end of Marth 2020. This year V** havo o)nthnu￿J to n￿dify improve ujr rernot8

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Limited by Guaranteel REPORT OF THE MANAGEMENT COMMirrEE processes and d￿M￿nts. Young p8opk continue to benèltt fr(xn th& inc¥eas8d access c¥)ikins that rwnote working allowed. such as tei8phJn8 aThl Zoom Sessi￿6. Dunng this year therè w8rè 546 young ￿0[￿e th) Te¢ewJ support in th8 Sutton s￿v￿e. 432 young people re￿iVed ongoing eoullselling, 8 2% in(Yea8e C￿ last years figure 1wh.th WÈS 8 f9.5% i[￿￿688￿ the y88r befryel. Access v￿8 th8 seff4elerral pathway has stay8d farty (w8iStent at 49.5%. W8 offer8d 2,384 ongoing cojnsdling seSSK)ns 8nd 218 assessments lup 22% on last year's figutsl. Wè had good ratès ol ongoing counsellmg onoaoèm8nL with 8Y/o of young people ￿ath1Nd 8 pLgnn8d ènding and 8 79°h session attendance rate. 01 the your4J petyle acc8ss•d trKJalrvJ O￿ng￿l￿g. 7fA pro$w￿ wrth anxlaty IS￿8$.. 46% with depressh)n syTrptom8,' 46% famity issues.. 44.5% sdl-85teern Issues.. 420A wilh sthcd Issues,. 41% with pger rotationship Issu85. Other issues presente11 Indude." b)trnsive thwghts 134%)." sell.hami 126.75%)., sleep problems 125%),. suiudal idtsalion 12¥AI. Sadly, and likety 8 reFJJrt of th• pgnderTMC, th8S8 f¥ures are all up on lasl year. parb'culaty anxiety and Intrusivè thoughts. Feedback frcm youNJ peopk aC￿SSed the service indiraiéd Ih•t ￿Y lell list•n&J Io and r8SPéCt8d. Ihal the 8UPP)rt was ol b&n81f¢. 8fKI many ￿re gralefvl lor the provision. "I was given k)ts of strni6gW$ thot wjld help m&, rf I found •tst•Jie8 h8rd Ih&y would offer allemativo slr8t89ieS.' "I w8s Ilstsned 10 wjd Th)t Judged. I had lh8 Supp￿ w￿n l rn81ty n88d•d It my couns8llor wgs Wary .1 f&lt Ihal thè I lalk8dto kneW￿W to h• and¥r4 lo ¥hal I had to Say.. -1 lsll und8rsl(h>l not As rf il was olw•ys hgr• 4nd 8 ￿cOnd hom• no Jud98m8nt h tho buthng.' hay w•rn extr&m•ty $upportwg and Garing whost bohw 8ble lo whal I was going Ihmugh. They also 96￿ m• th8 el>ance lo tso h¢8rf andllongd ta. Our parenucarer sew.hami Works￿9P3 offer 8 supportwe SP￿ for parentslcarers where Ihey can devp.lop their und•rstandiThJ of aew-ham", expknrn why youTrJ people might hurt themsel￿,. dI￿U$￿ common rnyths and mlscon¢¢ptions about s81f-hann.' and Icx)k 8t c4)mg strateg￿3 and ways to supywxt. Pre¥￿US1Y the?e groups wer8 run in person bijl we l(d( th•7) onto our online rAattom) duo to th4 p8ndern￿. 39 parents attended 5 work3hop programmes in the year. onl￿e, par8nls Slill réwjrt that these vKrfkshcys hèlp them Igel moro Confidènt to $upp(Yt their young person wllh self-harm Ihfough Inrxeasing th￿1 underS12￿lIng and pr0￿dtng them wilh rèsources ￿ support their child. And while they stil value Ihe space lo 'chal' and 'heaf ts experierres of others In 8 8lmil8r srtuabon via the cat box fvncbon, we hope to sol￿ able lo offer Sn person grw)s #gain lo deepen ttw's pt of the experier￿e. Yhi8 has been so h•lpful SMT w￿h t￿Id conknu• 8$ s group so we h8lp and $harn and 8UPPOrt on& anotsr." "Jusf want to S8y Ih8nk you ts s•ssions wem re￿ wd i pl8n lo impl8m8nl some ofthe strntegie8 and dèft+ the soofhlng box anclapp" "Nic• to bè 8ble to ￿￿11$8 somo oflhg hol￿¥5 th8toc<xwy th& wo& with who und8r8tand..' Towgrd8 the en¢J of 2020 started 8 sm811 suprrt)rf grwp kn Y￿ThJ Y)men {from any of our Ihree borwghsl who have SLrfer8d abuse. We recognised the ne￿1 for ongOlll9 $UPPOrt that we fem w8s belter suiled 10 group work than offering addibon21 one4Nne SUPF¢)rt. Th8 group spac8 lostars a cuJ¢wo of coh&sNen888, SUPPOrt, and integration and the interactiim be￿een gr¢JJp members rKovKI8S 8n engine for thaThJe. The gr￿P has been well altended and huge ogress has been made by atteThJees. Fé*1bad( is alw nuedibty roytsv8.'

OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Limited by Guarants•) REPORT OF THE MANAGEMENT COMMrrrEE .1 have realty enjoyed Ihe gftxjp counsellino I have had th￿ year fiDm Off the Reconl. It hss 811ow8d rn8 lo feel saf&. loved and pffjladed. It has gwen me hop8 Ih81 I can ev8ntuaty thmugh all my traumg. fo be understo(é in É ek)s&-knit group 8Fx to have Ihat support and the group #bld to offer the nght kind of lorm8iion whèn l &m slru9gling wlth 8 P8rtKtJlar &iuol)n mlating to my trgum8 Is som&thln9 1 èppreci8t8 $0 much. Over hav• devW8 d88p bond with 08th olhèr. I havo loamta lol mom gbout my$6Mlhan I everlhouqht I in Ihis gmup as I was expediffj & to bè bad lik8 my ksl 8xpeiienG8 in gioup Ihernpy was I re&1 so gratef￿ that I sl#lgave st 8 ￿ as l am not rfl xiuld be as far in my recoverypurney as l am right now. Thanks.. 'This is • saf8 spac8. 8n 4H-18malg safg sw. Th•ms no judgement, no questioning or und6m)inino your 18elJngs and 8xpenencos (you dony ev￿ havè to t81k aboul Ihos81), ils smpty a safe sp•c& to hats collaet yours8M e8ch week. Every s8ssbn Is fuNy ialbred ts èaclj parfi¢¢yant needs. and fthe facilitalotsj Ju tik8WS8 friands who h8lp ywr we&kly iourntsy. ¥Vhe¢hor you lum up n$eding Som8 &xlTr supwrt or t8lking£bout whatyou had frsrdinner. you will 8h¥8ys be wamily ￿￿korned andappreciated here." ERTON COUNSELLING SERV Oblectbves and Actlvltbe$ ori the Record's Merton Counselling StMc4 Stsrted in AprA 2019 and L¥Jnched 8 lurther expanded $erwee supportlng 17 schools vla Mertov Schools Welbeiw T8am IMSWtI in ￿.12021. These serVi￿S are compIen￿nI8(j by Bn outre8¢h W￿ker who provhles a range 0(c£lunsa￿Ing. ￿￿1being 8nd outre&th svpport wth sch¢x4s. lo¢al youth clubs and othttr cornmunity organi38tions. as wdl as dalivering workshops for the payents and carsn ol Y￿rn￿ people slrugglinq vthh s•if-harni. The counselling semce is open lo Y￿ng Feople bel￿￿) the ages 0111 and 25 who lfve In the London borough of Mertc¥), are rogistored vAlh 8 Morton GP or attend 8 K4erton schocl. Young pecpk rnyy acco38 Support by refethw Ihorn60lV￿ or belng r8forrwJ by 8 professi¢)nal lè.g. GP. social wother. 16achèrl. in additson to a r¢l¢rro1 routo through M8rtc4) CAMHS SPA. Emolknal suppcNt and Lwnsdling is offered In.F￿$￿ vl8 ond tol•pFwg. Th• Merton Schod'¥ WdlbeiThJ Team IM8￿) provbles m￿(al health SUPkKJrt to 8 duster of 17 prinary and seo)ndary s¢￿1$ in Merton off8ring dir8ct supp¢yt to elMlth¢n •nd young w)ple as well as Ih&r families. Tho te8rn off¢r8 8 Ilexible 'counselllng-b8sed' model %ilh emthasis on 8 whye S¢JK￿ approach, unNèr5al tarpled group work and short-temi one-to-one Int￿entionS sulted to schoc4 ddivery. The toam has 8150 been runniTwJ a very sjccessful parent group focu6&Y on addressing ar¥J dping famil￿ to managg Chi￿ren'$ challon9ir4J behavi0￿r, and workshops lor parents of chik1￿ wth 8n ADHD dwanosis. supporb.ng emotkjnal regul8lKJn. rApitvJ wth dLagnosis arwj lèaming ways ol ¥upporbng their thildren and Imming their self-care. The counselling, scorA8 and cArtreach SUFVOrt serricès were fvnded this year Ihrou9h SWL CCG for young wpkg ag8d 11-18 and ty thè Wimbk8don Foundation for w)urKJ people aged 18 10 25. The servie8 providès a safe spacE where young people rAn rKeNe sitpFort ar¥J enGOuragun￿l lo éeal wlh whatever challengos ordlffi¢ttie5 they are laang. In conjunction with staff In OTR Croydtr)'s le￿. wr ￿1￿8¢￿ Mtrfker has conts'nuod to offar U)om8d ￿￿￿kIY psythoeducatun ow4ine %4rsrk8hops ￿ y(xJng xrc6s our Croydon. Sutton Merton boroughs and a wè8kly peer suppyt gr￿P "KeepiwwJ Connected". On￿"r￿ worts7KPS Iwe C¥)ntnue<l for pa￿nts and carèrs of youw people who Sbuggle vnth setf-harm, and wg have pkns to deliver Y)rkslM)ps for pa￿ts and carer5 01 young people struggllng with $th0￿ refu￿1. Our seNke hub is based in Veslry H41. a Ictal auih¢Mty ovméd buikling. In the east of the bor￿g￿ Imitchaml. Coun5dling and emotional SUPKKJrl sessiorffj are also offered al The Nelsim MediGg1 Practice and withln 19 local schools in borough. The Comd pendernic meant Ihat we worked through perK)d of IcKkdown reslricticns during 2021-22 offerirng in-p8rson $8SSK)ns. aknngside iridgo and telephone. Nvhenever po&gble. Higher leveL3 of need and ￿ferra1$ have been roc6wed this ye8r attntxrtable to Ihe pandemr and th6 impact on the ¢hiklren and young peo￿8 whom we SUFPOrt.

OFF THE RECORD" YOUTH COUNSELLING CROYDON {A Company LImIt￿ by Guarantee REPORT OF THE MANAGEMENT COMMITTEE Achl•v•rn•nts anil P•rforn)ance W8 aro in the 3 year ofour &yeaf CCG contract. an(J this has b88n 8xpwd8d ¢0 in¢lude our 18-25 worf( going lO￿ard alongside th8 Merton scknob w￿rk aThJ outreach that %%e have b88n d81Neriro. We have been asked for inpul in a range of txjrough inibatwes wound Lik1ren and ytyjno rorAe's mènt81 heallh and o)n¢Jnue lo WO￿ closety wlh our CCG, LA and cornrnurmty ¢dlg89ues. This year we ￿te1Ved 832 rderr8ls wlh a susiained inuease warter on quarter throughout th& yèar going from 182 refeThals in thè firsi quartér lo 283 f81￿81$ in the 4th quarter. The supy)rted a total 01706 youno pÈ0￿e 8cros$ 2832 sessions. Of those Ihat accesse(l our seNces 40% self.referred. 37% ¥re ￿ferre{l by a profe55ional (often eduCth(m￿l èstablishrnentsl and 23% were rele￿￿j by Mert1￿ CAMHS. These numbers reflecl a sharp Inrxèase In referrdis and W of ne&ts akngsid• an kncreastd lèv81 of provislon. Whllst we ￿n￿nUe to alm to provlde supp)rt al the wlni of h￿. th line wilh the i-Thiive mcYel, this has rwt always been sslble thi$ y&¥r du¢ to increawj referral Thjn￿ern, stsff sth)ess and rwyuitrnent dwllenges. Tha dèm(YJraphts ol yOLtrwJ people receiving SUp￿rt in tha sèrvi¢¢ iwyli(￿ted that 6S% of ch'&nls ￿a￿tth•d as férn810. 32•h IdeniKie4 88 male and 2% kdentrfied as other la ca18ow ¥vhich Irthdes non4&inary and Iran8g&nd8rl Of th8s8 ytsung peotAe. 9% were 8ged 4-10, 24% aged 11 to 13: 51% vRre aged be￿¥￿ 14 and 18. and 16% of eli8nt5 In the 19 to 25 ag¢ group. D8t8 indi￿te$ thal 48% wjentified as hirs dwerse BAME baGkgrounds, wilh Ihe r8m8inlng 52% ldantrf￿.ng as comirg fr¢yn a Whrte Britsh background. Th¢ map)rity of young peO￿e accassino the servKes in Merton canw from th8 CR4133%1, SM4121%1 SW16120%1 posto)dog. Young peop￿ presented most wilh th? fr41owng isryues.. anxiety. ￿0C￿ i8 by far the ¢ornrnon164%)'. Ss3ues aroLnd 18mily 145%).. school 139%}'. p¢er rel81ionship diffiwlbe8134%1". sdfest¢•rn 131%),. moodldepression 125%) and sloop 126%). This y8ar wè axp8rign¢od a need for an inc¥88sad lovèl of sofogugr¢ing 8upport in response lo higher levels of nsk as young èm8ryd from the kjckdovms. (￿fjr one-fifth of young s¢on experienced gulad81 IdeaUon122%1 and ovér oné-fifth ol Y￿n9 peo￿¥ were slnjgglry wlh sell-ham)121%1. Th61• figurès p4int a pKlure ol ywng peoF4• ar• strugglmg wlh anxK8ty and stre8988 in both schwl and family 8nvlronm8nt$ 8kn9$ld8 poor relath'onshlps difflcJj￿0s. low sew-èstaam 8nd low rno¢)Y syThptoms lrncluding sleep oN¢ms and a rf$k to thdrow saféty. Young people accessing support pmsenied on average Imth le￿ of psychdo￿c£l dlstress In the "moderatè, range (average ¥CAYe 19.718fKI. 8t Ihe end of Interventic¥)s. on avernge xored wthin Ihe 'mild' la￿￿8 ￿ psychological distrass18V8r8ge s¢(Th 151, 88 measured using the YP-CORE and CORE-10 measures. Fetdbath Shared ￿th the demonslr8t8d re￿al0d￿ that youThJ peoF4e ￿precia￿ th81 they were listened to and t￿ated wilh p8tsencA and respect t•th youwvj wple gave foadbad( said that tho hdp they had recoivod wllh OTR Merton was gfy)d. All olryprotyems werg ltsf8n•d to 9ttentwetyandrnhvartt%U￿wIt￿>l6 were broug1 up and dlscus$8d hglplng n78 to fixlcope botler It￿1￿ I f8lt ￿ry￿tened to and valudfrom stsrt Felt I gainatl 8 sense of knowledge. (knd lo speak Io St)me0￿ whD is P￿fe$S￿n31 in unLrferst8nding onxiety. I feA è ￿K}￿rapport whgre I was safe to yak aboul snylhing ￿1￿0￿¢ being jtstsd and glven space to do so, no pressurg lo speak. dl ONLINE SERVICES Obltctives and Activiti•s Through our ¢jedIcat￿ ￿Yjre website {¥ww.t81kofflhereconknliie.org}. we provKle free rmline 5enpirKs to young people a9￿ 11.25 in tr)0 L(mdon borLyJghs of Cro￿0￿. Suttcm and AAerton. Our online 5ervKes include online indivKlual ongoing cAwnsdling 1&12 sessK)nsl and a ran9e d online pSYthwth¢at￿￿ ￿￿rkShOpS for young people 8nd parèntsi¢arers on a vanety of￿1beIng topts.

OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Limited by Guaranlee) REPORT OF THE MANAGEMENT COMMrrTEE The online CA)unselllrKJ sèNth allows wng people to ￿e atrKJut their protAems rdthor ttrwn lalking f8¢e-to-f8ce, meaning they can have th6ir counsellir¥J arKI support enbrely c￿lIne. To ¢x)mplimenl this ong-ttrone support. targeted workshops are ddivered. pyowding waclical help and Infomat￿>ts about key issues young Peop￿ might b8 Stwggling th (for éxam￿8, axsm Str05s. slggp. managir%J thr￿9￿ lockdovm and sukwting parenls 8nd carets ￿￿th a (ild who self-harmsl. A¢hlèv•monts and P•rfomian Foslowng the unprec6dent6d d8mand lor onlin• sèrwem thring the C¢Thd pandem￿, the number of young people regisLenng for Off the Reciyd's online Ser¥￿e over the ccAJr5e of 2021-22 has rebjwed to pre-pandemic levels. In thè last year 554 young peop4e accessed the ￿line plaworm, up frcffi the year prior lo the pand￿nic12019.2O.. 5081 but decreasing frun Ihe Comd ye8e o1202&21 18J)l. Simdarly th8 number of ses&ons offèred to young people122851 was abovg pre-pandomic lovel611932) tJt b8lcw 2021-22.8 p88k number812765 With the rap¥d rK8e ol ywnq Kwple ￿ceSsIng OTR'S online SUFQOrt durlng the p8ndtsmt, 8 n8w 'lri8ge' sy81em was Introducad on Awl 2021. This gn8ur43 thal all young pec￿ regist￿n9 for the get a rapid re8wnse to thwr request lor hèlp. In Iina ¥thh vth81 young pe(ple Bre Ompecli'ng approadhirg an online 8ervice. During triage, each young parson is given one-t<￿￿8 contscl from an 8xp8rianc4d online ¢ounselling practitsoner who ejplains how onlin¢ COLJns81ing works. signpos¢s lo any relevwt s8Th￿&s and also assesses any risk or consrtlerations around thè young rson's suiiablllty forenllne wryk, ensurfng clents are for a service Bnt suitsbb for them. Our targets to rospond to Y￿n0 pèop￿ in a timgty, a¢￿81b￿ and effocts"v• way ￿T¢ fully rn￿ ov¢rthg year and Se￿08 salsfaction remains high, wth 96% of youno 8W88ing thal tha hdp they rocèivad iry8 tha S8Nie8 h8d baèn gotyd and Ihat they wcmjld facommend thg seTrl¢e ￿ a frnd tr larnily membei. Furthermore whllsl slighly lè88 eA)unsèllln contracts 4r¥J $8SStw8 delNered in Ihis repuung year. ￿lcOme data stttm thai tho 1ov4s oy dl8tr088 young peop￿ were eyporiencin9 upjn enterTrng the se￿ce We￿ more severe. allhough the nurnber of young peO￿e Ma￿'n9 irnyovemenls in Ih¢ir rn•ntsl h¢alth othccyrw had ir￿easej by 5%. A k•y objectiv• of ths or¥ln¥ Cou￿¢M1ng lo ￿able youro peopl8 to ￿￿$9 menral health $oNtes who mlohl othewse not receive any 8UPF￿ ￿ may Slru991è lo att¥nd 1ace-trfa￿ services. The service Iharefore parlicularly targets young people from a BW, Askan or Minonty Ethnt IBAMEI backgrwnd, LG8TQ+ yourg people, young people with disabilities, yourrfJ raroys l&Jk•d aftar childr•n. Ac￿rdInglY, 59% of 0￿1n@ dh8nts C￿M￿ frorn a Lkground thre they do not i¢J&)b"fy as %fiit6 B￿sh, 3e% ¥Jentify 88 LGBTQ+ lincludln9 5% Identy'rvJ 88 trnng). 7% id•ntyfy as hwrvJ a dIsa￿lty, S knr6 youro carérs and 15 wtsr• Leokèd After Children. .1 fell h'sl6Md to w¢¥Ned o)od ad￿ to gel IW fmm young Care￿ (seryrA) 8$ well. Its made m6 I lknnk l $I￿￿d lry andget furtlwhelp rnyd￿ Ico." from my ownseHN. it 1$ onlin•. {h8lps mo 10) 1•01 véry h80rd 8nd understo(xl. The djati￿X has very quKkly b8com8 8 salè pl8ce Wha￿ I can l&1 out my Il>oughls 4wthouÈ leeliry Ix feeltrAJ I￿e Ihey be &¢stened ￿. 181so fhink My couns611or ￿ vory 9o(xY 81 Spolfino tho issuoz whKlJ I reise and Ihinkiftg ahe8d & few tim8s. I w88 shock&Y Ix)wswl on th8 mply even Ihough I wouldnt have tIK)ughÈ thgt some0￿ w0￿dpICk up on th￿. "I have spok6n aboth 8 lot ol Ihings kept to mysaff. I [8811￿(& I h8V8 son￿8 lo t81k to th8 f8Ct Ih81 I'm 8nonyTnous lo open up more- Our onllne ?￿bInar piogrdmmè hgs tsJntinu8d to be powl8rthi8 y•8r and We￿ Inrwrat8d both wely.nars via zoom a8 w￿1 as throu￿1 our onhne platform. There were 212 atteThfjan¢es at our w88kly 'Ke8pin9 c￿neCted. online group and . 125 aiiendantss ai our Ih8m8d workslw vhbth ￿dUd￿j 'ManaJry Anxiaty., 'Manag￿ Low Mixxj.. 'Managino st￿S$', and 'SleÈp Solutions,. In tha year ahead. OTR ￿11 ￿ rTKMng lo a nffiwtethni￿l partnerto SUPFXXt the pro￿s1o￿ of (ytsr b8spokg online counselling platfc￿. Havhg w)￿ed Aegu8na sln(* the pl8fforn's In￿p[lon In 2016, our new tethnlcAI patThers WEB will be takiro over from Awl 2022. Urth (t)nw￿tion ol this transfer, a Si￿lfiCant update lo Ihe online counselllng plaworm wll be delivered In order lo keap pace with thè fdpidly changng technology required to dèliirer safe 8nd saeuT• online SerV￿e$. Thereafter a series ofpwdine develjpmenls. induding Ihe ddivéry ofw(leo and audio fvncbonality. are p18nnwJ for the yearaheaij.

OFF THE RECORD" YOUTH COUMSELUNG CROYDON (A company Llmlted by Guarantee) REPORT OF THE PaANAGEMENT cOMMI￿EE Z OUTREAGH SERvices COMMUNITY & OUTREACH TEAM & BAME MENTAL HEALTH COMMUNITY DEVELOPMENT WORK Obi8Ctl¥es and Activiti0S Thè Cornmun¢ty Taam basèd vthhin ¢Jff the have community t1avelopm8nt w￿￿er$ and who support BAME young pewle 99ed O-35 ané ￿rk straiwJi(lty kn addition to deltverirrfJ deveknpmental int•N8ntiong lrt patharship ￿ryth Croydon 8ME Forum. Oth8r ￿lI88gUeS in thè Ccrnunty Team arg mental hèalth [￿Of￿￿on818, ￿￿n$8}loTS and cA)M￿n￿lY engagernent professkjnals. The Qjmmunty Team as a focus on bthJgSng ihè gap iknvten BAME and marginalised young peorAe vkno stniggkn for a raroe of reasons to access mental h8alth. wallbelng and ¢xJunselling supwt. aur CHRIS ¥¥Y)rk, provldes comrTrJnlty I(￿￿tej Iherap8Ulk and d8vek)pmèntsi sUp￿rt lo young BAME people ag8d 14- 25, affe￿e￿ by escalatlng irKldenc65 of serioLL8 youth vthn¢ or sudd•n d8aih. Ywng p80ple contscbng CHRIS aro fast-track•d to 8 8AME el￿n¥$￿0r able to re8pcffid flexibly to th8w n••ds. Aehl•v•m•nts ond P•rf¢rrnanc• Th8 Comm￿nity Tèarn h8$ d8velop&J over Ihe Lost ytsaf April 2021. we h8v8 had w colleawes worklng with thè team. some C￿leagU•S moving on and one cdleague maiemity leève. This ch8nge ha$ ￿ant som8 fresh Ido88 and new pieces ol work have b￿7 developad th8t ￿ are tyng to work on new pnorFtsÈ8 and pre¥"èrts. Th8 Community Team wanted to foeLts r•frth'r¥ end rec(￿neC￿ng ilh eunrnu￿ty partn•rs the borough of Croyd￿. many grassroots organis#litir& have been prolc4Jndly affoclad by CcNhl," sornè do nol exist anymore or have ch8ng8d sionrfrantw in Ihèir ams or si1￿y1 offer Thore was a hugé upts.ek in the nurnber of f8ce-tO•f8ce events from Sep 2021 c￿WardS wlth ori the R￿Ord Invi1￿ Io 8ttend and wesenl at & loi of <x)mmunity tsvents 8nd inforrn8tic shariw ¢)pportunlts"es. We have conbnued lo prowde wellbelng gfft bags al événts Ic ythjng and ￿181 t¥)x8s for young F4oplo ¥vho hav8 bo¢n be￿aVe￿ during the year 18 number ol young carers h8v8 len ￿￿ents) and deve1C￿ wllh an arllsl grlef rèl8ted postcards lo send to ￿ng people c Ingg¢r (¥JnvotsatiO￿& ab)ul IOBS. Face to fa¢¢ 8esskirv3 at Croyth CL rn4tart&J In Stp 2021. Ihere has b￿n Sc￿0 dlsojsslon ￿th staff at the ¢dleoe about ¢he IwAlion of Cmf the Reth, tyjl rotsung our kx8lk)n has seemed to increase our vSsibllty and wa have ￿nsIstendY engaged with 8-20 ywng adults each week. The 15 to kYovlde a srnllar seNce at Coulsdon Collogo frcrfn Sep 2022. We have organised and hosted nine 'Have Ywr Say events. wjung paoile attend a magliro evory four to slx weeks lo di3¢4Jss all ￿levant lopics surroundiTrJ Off ihe Record. ￿nd￿lIng Ihe glotol dimate crfsis and how It migm irnpad the mentsl heaHh and wellbeing of people. The aim of lh￿ lo provide feedback lo the wider organisali¢)n halixng us to adapt to Ihe needs of young F¢ople. An ex8rn￿e of Ihis has beon effective is wth discussion arourtij th8 th8llèrwJ8s of W￿￿'n9 lists vthich has SUkWrtgJ th8 Creati￿ JThJ pwcèssas ol OUT n8w First G)ntad Team. Young People Say baing sthAy Iransiknned Inlo 8 'Y(xJth Arnbassadors, progrotThmè r•enJitm8nt for new Youth Ambassajors h4)penlng Over sumrnw 2022. These yotsrwJ pèoplè will be mcYe int￿at84 Into Off thè R8cord decision rna￿.ng repre5entin9 Off Ihe Rp£Lrd al communily ev8nls and in their schools, ￿l￿•S and worf(p18ces with thelr friends and peers. The C(Jmmunlty Team has w￿ke0 dosety ¥wih the Injwa Club strengthening the reLgIK)nship btheen OTR and Da'aro youlh project. faulitating a(w$6 lo our o)unsellhg sesvks 8nd idèntyng how OTR call better support UASC vAthln eorrmunily spaces. Off the R￿rd have atteThJed 27 sessi(￿S betwwn May 2021 March 2022, seeing an average 0130 yourrfJ pewlè per sassion Ilowesl 9 young in May and vriih the highest 51 y¢wn9 P80ple in M8rchl. We organsed and faci1rt8ted an event at The Wildemess la t￿n￿u￿rtY gardanl In Summer 2021 to highlight the heath beneffis of ting in nalure be¥￿e ￿lbeIng bags giw lothe YOU￿ rwple who atlended. Sl¢Y2 Janvary 2022. the Ctsnmurtrty Team aTrJ Off the Record and Croythm Drop In h8ve prov￿9d SUPPOrt to 3 SFecth¢ sd)cxJs and eollwJ•s wknere ihere has been a svdden death. Tho ICES of a student or staff rn8mber from sudden and w(Aent death is uwsual. Otr the RecThd has been pnwleged lo be aLle io re5FK)nd at Short nolv to offer safe, C￿fidentral. cren spac6s f(K Y￿ng to start pro￿￿n0 the and loss kn the first d8ys. weeks 8nd 10

OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Limited by Guarantee) REPORT OF THE MANAGEMENT COMMirrEE months after a sudden death. This wcrt ￿ being re￿W&j aTh1 devekw Into a offer will b8 Launched to sCh￿IS and coleges ftom Sep 2022. In collaboralion wth Croydon Counc41 Youth ErrfJagement team, ¥%e delNered monthly wyshops at Fieldway Communty Centre wth people attending youth dLtJ se￿onS. The aims of Ihese YJfi(shcy ore to Increase visibdity of BAfv4E col￿agL￿ #i spaces ￿ra divo￿ groy of young pwa soc#81iso at￿ to promots p￿tIve me8sage$ around ffenlal heath and ￿lIbeIng. The Comrnunty Team has r￿tart￿ Ils partnernhip Legacy Youth Zone that had b88n affected by Cow'&19 and staff changes in t)Ih organisat￿nS. Legacy was very keen lo le￿O)nnect and an Off the Record Menlal Health Practitioner has be￿ pre8￿1 weekly in Legacy eekly Chiistnws 2021. We ha¥8 been ab￿ to offer wofftshops that help young reople link into av8il8t4e mantsl heath 88Th￿S lin addition to ih)sé at Off the Re¢>ydl and to join In avgnts and Ih8m8d weeks that Logacy offer. Having a posibve and acc06sibtg parson al Lggary in¢orp¢yates good mental hedth rnessag8s in Ihar g8nernl soaal and I￿s￿re yOLtth dub se￿￿5. On av8rag8 ther8 are 50 10 120 young paople pr8s8nt at L￿a¢Y du￿ThJ Ihg $8ssion$ ￿ atteThJ. and * nomially eThJage vAlh around 840 of those young Peop￿ in More detal each week. The laam attended tt) wall￿1n9 days Ic young &lults in ￿pPorted ac￿mMOda￿On lacilitaied by the NHS Southwast London p3rtnèrship. thase fvvo È¥énis werè great Cpportunit￿￿ lo n8Mvk wth oihar health and wollbeing sarvlcas In Cioydon and the Soulhwi London The asF4ralcffj 1$ th8t these twAme regulw annu81 events for the resKlènts ol Evdve Hou&ng propertu. We have conbnued Io SUPF#Jrt the wcrt of lh8 BAME Bartws N8tw(k In Croydon an¢Y Mèrton, wa h8v8 amployéd communlty worker c￿6 day a week lo make sure Ihere L8 strength and susialnablllty kn thls qrowj 8nd 10 m8k8 surè O Ihe Record can clebraitr the Impacl thal bawbfj￿ h￿fj in Ihgir ￿mmunities. Tiim 'n Grtn 8e￿O￿5 are iK)oked lor summer June and Juty 2022 with ￿fUgee youNJ pecpse BAME youThJ r￿n kn CO￿Unty bcalions linduding Leg8Cy Onside Youth Zone). Tha barbwskP work ha8 had s6vèr816xeéllanl pièeè8 of o¢adern￿ and pre88 o)var8gg and OPFrfJtunilie6 lor Ih8 communty wc#knr to speak 8t￿￿1 tho wyk 8inca J1 2022. In response lo the topics of o)nwn that we ¢(m￿Sta￿ty he8r r8¢sed In th6 b8rb6rshop spac6 suth as the rising cost of Imng, war acr￿ Iho W￿d. knife crime and b8rwernenl. we a￿ in the pr(rAss of ￿￿1￿$￿JnIng a barbershq) podcast with the b8rt)W8 and a group ol ywng peo￿e. Th8 r#Jdcast (for wknlKity in summ8r 20221 TrMII l•atur8 topical discussions filmed in a I￿al barbers￿ to thallenge labc)s aThJ hdp ncrnialisè cJ)nyèrsations about IT￿￿%81 hg8lth whi18 highliGhling Ihe support availat4e to ycJng people across cwoydc￿. Uerton. and SL￿on thrOL￿3h OTR. A$￿TaliOnS for 2022.2023.. Focus on the cc6t•of4Mro oisLs and Ihe Imp&t offfiwwK on ￿lIbeing and mental health Continue to ffind new Wa￿ to eryBge youNJ petwle Irom dp48rse and rnarginaliwj fx)mmunitles lo L 8bla to 8cc4ss mental heallh $upwl Devdop new Intewntions to SUFWt ￿n9 pèorjo eround he81th and weltirwJ, wilh 8 foojs on groupwork Hsghlight import8nco ol intar58etionality for young people and hcm Ihat hdp us dewlop tsrgetsd or now servicès and supwrt for young peO￿e Final￿0 our w)rk hjw OTR e8n SLTrN￿rt s(kx4k In reS￿￿dIng to Sith•n Lc68 3. REFUGEE & ASYLUM SEEKER COUNseLLING SERVICE obj￿11¥￿¥ and Acti¥l¢le8 The RefibJ8e SeNiee provKlès Ind￿idual ewnsèui￿ and group wNk to Y￿Thj refvgees. 2sWum seekers or for migrants aged 11-25yr5 in CroydTht. Qjunseling is oenerally short4ern and ddwere(J thr￿jgh a rnrAlu¥e ol se&sions offered in schcKJls and colleges 81 Off the Recryd's offKes as this maximises our accessibility for this vulnerable group of ycKJng pecyle. Folk)44ing the lod(dt)wns of the reeAnt Covid pandèrn￿. thè R8lLyee Senrica has r8sumod normal operabons. We ar¢ offering In-person sessions abnuskle Ihe telepFK)ne kbDrk had be￿ doing and cur grrMJp cnnunues In the Young 11

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Umited by Guarantee) REPORT OF THE MANAGEMENT COMMITTEE R￿ts You¢h (>oup. Injera Qub and the Fo)tbai ￿￿1. We have aLs0 m8intsined ts hdding call sy3tem so that our young p8ople have regular CL￿taCt while they a￿ on the watbng 11sL The Afgh8n Cris￿ Iijok place in August of 2021 vthh w the w5thdra￿l of the US troops and s6ts• of powar by th8 T8lib8n The Infiux of Afghans lo the UK eswThJ the siluatron had an inpaet on ourserwro In addib.on to tre ifnrnense concwn this ca￿e4 f(￿ th058 in Ihe UK fearing IC￿ thar famili8s or feaiiThJ deFrfJrtaton to Afghanistan. We w612 abl& to tèmp)rarity irtreaso our offer to yourg p80ple tM)th In antJ auoss LoThJon thrtyjgh the willingness of Off The R￿rd staff in other depa￿￿ts. We malnlaln&1 our suprK)rt for new aThfvals, age di5puled people and ￿fiJSed ￿ ¢Jesb"ttrte asylum seekers in our $peci81isl provisK)n within Off the R￿Ord. We have loDJsed on adapb.ng tyjr approach to how we offer 8 culluralty sénsibvè mantsl health provislon, aJdr86slrg the physical, (￿t￿ra1 and psychologlcal bather6 for young mlgrydnts In accessing support We have done thB by exEendirvJ our into c4nmunity arwp8 ¢0 bn'ng a rnenlal health messaoe Into non-$t￿matI56d sett￿95. Achlevomont8 and P•rfomianc• year has te8n a bme of r•-8sta￿hing our service to njn in the Queerts Rotd bulldlro by godualty brtnglng counselksrs bad( into fac8-l￿face and connecting ￿lIh each othèr. Thè sys18m brought in io accommodate our work from hc￿e has r￿laIn&y in rA8C8. Ggllmg young p80ple every 3 weeks fc FK)IdirvJ calls and regular check-In$ before being allccated to weekly couwllng. Clients have 8pprecsated being contactsd regu&t1y lo bè kept InfO￿led of their p18ce on Ihe w8rting list 8nd 8180 it bas been Invaluab￿ for us to keep up ￿th 8 (x)hcrt that regularfy gels moved lo dlff•Mni parts of lh¢ County cf changes their phona number. Many young pwle have lound ts18phO￿ coun8elling io eonvonlgnt and firs Inb) thdr Irf• boit•r. Attendance has remain&J h'gb at 72%, Ihis fyur6 tK>)8￿A by young pec¢4e who would find It difficult to attend In parson. t8king adv8nl8ge ol phone 8essws. Our systsm of holding ¢ll• eThabI￿ us lo reach more young people and reduc8 waiting tirres by prow¢Sng a short cojnsdling inieNonbon. Th¢$¢ been recortled 8$ brief inte￿entionS and pr+thapy wailiro Ilsi GgIL8. The trfft'ef mtervenlic￿s havo I0￿11￿d 120 whieh, having Started in January ￿th a new member ol slaff and cath8d oui for M hours a weèk until the year end In March 2022, M￿rkS out 10 ba 8 calls pèr wÈak. Pre•lherpy waiting list calls are Iha hokling c811s w¢ make and ale often tonger than the btl•f Int•N•niions. Thésè iotal 91 over the yearwh'th I￿￿kS oui J$ 2 F¢r Referrals ar6 now r•iurning to ihe lèv81 Ihat Wè WCMJkl expecl b8tor8 tha Icckdowns wlh 141 naw ￿taCts. A tot8101146 young peotye rec•ived indivkyual c(yJnsèlllng ¥￿th Ihe reftjgee seryice In the past year. aiant ages ran96d from 12 to 25 years old ￿￿th 63% being aged between 14 and 18 bw'n8 &Jed tetween 19 and 25. Clents can fforn 12 roport8d differenl countries wtlh Ih8 majority still typ￿IlY LY)ming Irorn Al9￿qnIstan (29%18né Nb8ni8114%18nd also Eritrea ond Vietnam making up thè Othèr svJnrfK8n¢ percentages. 67% of young pecf4• an a&se&yn￿l were a¢xpt8d for (x)un8elkng and 87% of those seen wall8d18ss than 6 . weeks after ossessrnent for counselling. unl(￿tUnatelY. the wort lor initi81 assessmenl was lon9er with 21% wailing over 18 weeks, ofton éua to f8uIty infonnatKJn at ￿ferra1 and young pèr80n nol a￿ayS being aware of the referral to CA)unsellirrtJ. Other hindrBncss lo starting or engaging a ywng person in counsdling are lan9uage issues, olhor pr8sslng appointThnts In the dient s lrfe suth as &ll¢itc￿ and soclal workers arxl hesitstion in discussing emotional or tr8umatic material. We have adapted our sessions lo be I18xib￿ lo Ihe nee¢Js of the young p&s(x) and therefore we offer fortnightly or 8d-hoe 5é5SK)ns where appropnate. The ￿n1￿ct wlh Croydc) Council Ihat rater&Y for CrOy￿￿ ca￿ Leavers ethI￿eted in September 2021. so the addition81 ￿unse11ng sessh)ns antj our invdvthnent in 3 01 the S grujps came to an end. We were atle lo maintain our mental health w0￿er n the Inlen aub and Hi118ong Football group. W8 Intend to take thi5 model forward into other settings. where the mental heatth VDrtEer builds reL91iollships with the ywng people in a non4tigm8tised enMrr)nm&nt to fac#litate engagenEnt ¥Alh counselling (w •nat48 grèatsr awar8ness of rll8nlal wall-boing. Follo￿ng the merger of th)hn Ruskin ColegE WI￿ Reigate co18￿, there was 8n extended pause in Ihe delivery of our on-8i¢8 rx)un$81Iing offer. FOrt￿ate￿, in the last COUK4e of rTK)nths. John Ruskin Col*e have been in contact wrth OTR to beg'n disc￿￿8 for resuming serweos. Ow long-siarKliw Young Rryjts partnership C4)niinues to te suttessful ¥￿th our Ixmjnsellor provKJing drop-in cxjunselling at the'hub, weekly youth group. The cwnselly ￿ltinUed to delNeT telephone sessK)ns for some WK)nths until the etxl of 12

OFF THE RECORD" YOUTH COUNSELLING CROYDON {A Company Limitod by Guarantee) REPORT OF THE PAANAGEMENT COmpAr￿EE 2021 but then inyrson sgsstons %%ere resumed at thè start of 2022 an¢J have len in pla￿ ever sinc£. Thi8 has been of huge benefit for lh8 young pecyle to see the wjnsdlor at the hub and to devek]p a rd8tionslvp with her. Cli8nts h8ve ¢ommented that the counselino servth is of huge value to them. One young man 88kJ that ￿ realy folt under5tcrAI and il w&s, to $L¥n8￿ to t81k lo. who list8n8 to Anoth8r8rDk6 of h¢8 ¢wnselkN. saying you am 8 W￿lp8￿)n. You have helped Tr￿.. And a young man's CAynm8nts fdlowiNJ his o)urlliThJ were,. "fm dolng gre&¢ ltre got a ond wuing full time. I w8nt lo thank you lora11￿￿1 support, I rèallydo appreciato IÈ.. 4. YOUNG CARERS. SERVICE Obl•ctlv•8 & Actlvttlas Th8 Youno C8Mrs SeN¢e a free aThJ friendly seNc8, offering support to Y￿n9 peoe aged 7-25, cgrfng for someon wth a phweal di5alxlity, men181 health issue. long4erm rthy8i¢81 illress. l&aming difficulty or lor dryg and alcohol dependancy. The seNscè off8rs 8s5e88rnenL raspite. 8nd èducabonal. ernotiono18ThJ social S￿p￿)rt to children and yourvJ peop￿. The team offer cg98work aimèd al r8ducww the Off￿ of hamifrjl caring and onabl￿O young eaw to bulld th8lr aspirations. lo havè posthè meNl81 laNh and healthy and fijlfil Iheir p)tontial ￿YOnd thdr ¢8￿n9 rolo. The Young C8r8rs Sthcè i4 ¥t8ff8d by 8 mulbd19QF41nary t••n 18 co4orated wth tsthèr ¢or&r$ 8orvlces in Ih Carers Support Centr8 in e•nlral Croydon. Aehlev•m•nts a P•rfty7n8n At the end of March 2022 I1￿re 792 yourvJ ￿e1$ and youtrYJ adult earers reglstor•J vAth tho s8Thic8. Therè wwo 164 refe¢Tals Sn this pefttsy, Ihis is a huge In￿aSe from 2020-21. Referr8ts t￿an to Incre￿ once sthooL8 wèra badl more sutrlantlalty ￿l￿o¥¥d 8nd parbcJJL¥ly from the ol Marth 2021. 120 young carers wèrg acce.pted into the 5ervir cornpared lo 78 in 202￿21 whKh is another huga iner6as8. W8 also Bigned out a slgnffieanl number of young adult carèrs during the s¥ne perk)d who rÈ8thed the Aga nl 26. All were ther signod out ￿thOut addilj'onal suprmjtl lat thwr reque511 c¢ 5vJnpc6bJ to Co￿r3 thfomation se￿c￿ loradult carets asse8sm8nts. 89% 01 ass•ssm&nts tsynpkntod ilhin thè 8-vMk poriod, thls is a positive in¢rea88 from 1&gt y88r and i8 likdy because the assessment wother has over the lasl year been th.ng thma days 8 week Irtst8ad ol two. This means we have also streamlined and e(lited the referral and assessmenl proce&8 to Improv8 cornmunication wth familiés and other professionals Invofved with ts familie8. Partlcular ISS￿ and Ihgmos that Ihe cxrprs team haw highlwJhW cN6r thè last year irJude.' Youro caFerJ ¥truoJing to reium to Jucatk)n follrywng learnlng from hom cknring lockdoM)s Mentsl health (letenC￿al￿)n ￿use ofthe itnpad of Cowd and Isolatic￿ over Ihe past iwo plus years The inabilty to celebrate imFx)rt8nt transtth wJint5 orth11d￿ and adLlesc8nc8 and 18¢k ol opKx)rtunlty to be independent a5 8 ywng aduli ca￿r Drfficulty in pKtunng the futwe as an a¢Jde5cent or adult Financial strug￿$ wtthin families and Ihe stress Ihat young rarers can see fLY thair parentslcaraTsJthemselves Young c8rer5 freedc*n in id￿tity, expressing thèir reed to te and idèntifibd with other monikers or gondg 13

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company LIMlted by Guaranlee) REPORT OF THE MANAGEMENT COMMtrrEE The Servlce off¢rs a number of dlffrent ways for young cafers an¢J th61rfamlty m•mb8rs to engage: ort. Indmdual suprth sesgo)s offer IJediG4ted tirn8 for young carers to raise eoncems and gain supwt from young Ca￿T$ staff. There are 1..1 woikers specjalisms in Nntal heallh and wellbeing, education and young adult C8r8rs118-25 yrs ddl. InteNentions moved bac 10 la￿ to gradually frcffi May 2021 after sthools wenl back to In pwscn fTOrn April 2021. Fa￿ to face interventic￿$ at the beg"nning of the fin8n¢i81 year we a prctess of worf(Ing how they COLrfd be manag&l safely and in line with govemmeni guh4ance al Ihe time to protect yOUtrVJ ¢8rer8 and staff but these gradually becarne the rK)rrn and what carers eX￿t trom ojr swweè. Wé now only offer Online or p￿)n appointments when speeJfieAlly requèsièd ty young peorAe or %then ColeagU￿(MINg people arè un8bl8 to b8 in school due to isolatson. There have been 464 edLKation interventhons 177 young peoje," 578 mental health inlerventK)ns th 209 ytyjng p￿1P10.. 110 art and Flay therapy 8888k)ro Sg yourvJ people" and young adult carers IntèNenb"ons wlth 433 young aduts. cyjr exten￿Ve rol￿te wogram is a key cunwThnt cl our Try￿ and a¢t'viti0s tsk? F48Cg throughoul scho)I holidays, there 8re also hoc gityjp se53v￿S Itr young ¢3rers young adull rareTS facllitaled by partner organlgabtins or the your#J ¢arer8 team. In July and Aug 2021, we offered 8 full In-person summer holiday programrne an¢J committed to thst ovèr the Oct hav twm, Chnstsm88, Fèb ham t￿n and Eagter. b) iotal over thè lour holiday8 ther8 wer6 344 Indfviéuals who att8nded 106 rosyt• %lMbas (626 attond8n¢esl. This is 8 fantasb"c tumaround In farnilies fgèllng w)fitni thai R is safe lor yDung carers to attend face-l￿th trips as Iha r8sFdla Is 50 irnportant lor Ihem. In partnership wth Stanley Arts LorKlon (South Nor￿) and Ptrtile Panlo we were also at)le io offar 39 freè Panio ickèis to a speGthG8IIy odapled arKI 8cCe&￿e Panlo whKh got rave reV￿S from lamslies, pat&"¢)Jlarly as young carers f&wnille8 frequently struggla finanGo1ty to attend 8uth 88￿8c￿81 events 0$ a famity. Thera eutbc su '. art & Oay thèrapbl prO￿deS sessbjns to trflm•y ao&l youno cafers In S&￿)0L%, These sesslons are CNGkl1 lo y¢)Jng &4r4rs who rnay find it diffDJlt to Wl Ih&ir Inlo words. From AprilQuly 2021 the arl an F4ay therapist contsnued to wcfk onlino prowding P￿￿e ond thernpeutK Interventions. Frorn September 2021 all art and play therapy ssstsFts have roturned to face to f8¢x. fc¢us￿ on pTrmary 8ged youry carers. S¢hods h0Va wdccwnod this retum havè h1 exclknt18k8vUP fr(rfn fa￿11&S thii ol working wlh young ¢8￿r8. in 8ddttlon to our dired ￿1h ywng cartrrn and Ihatr farnili88, the servi¢e dellvered sÈveral workshops for profesgonaL8 Th8s8 s8ss•Jn5 have Started io be requestad moro again and we havg dellv¥8d lo New Addington Pathfinders,. My Ermls ICVAI partThetship.' Oasis Cc4Jlsdon," R•gal8 C￿￿8,. 8nd Coul3don Cdlege. The outreach ih81 the leam do scho(As 8nd c(41eges ￿ helpful In raL8ing awarènèss, p8rticul8rly as youna carers have be￿ less Iikety lo roium to Sc￿￿lS Idlti￿ng kjckdowns as e￿￿￿Ced ChI￿ren'S Commlssioner for Er¥Jland 8t8t8rnenl in Jan 2022. A8plrntlons for 2022-23: More vanety of partnershiFYts and gr￿P WO￿ cpportunib8s for young ¢8rer5 Continue to improve tha rgvi8w and evaluation Pr￿$5 ￿1h young c8rers lribule ¢0 and infiuonca thè Carers Stra1￿ mIeWv￿ partnw organisati(ns and Crwjon Coundl Publlsh the fovwj Vdcas. r8POrt on yQLry carers •xpori8nc8 duriryj locdown STATEMENT ON PUBUC BENEFIT The obl8Cltves and acbwDes, 8ThJ ach6evement and perfi)mwn¢e sedlons of this rwrt dearfy set Dut the actwilias ¥¥h￿h the charily undertakes for the wbl¢c ￿nefit. The Man￿￿1 Commillee confim that they have ¢cffiplLI ￿th Iha duty in section 4 of the Charib&ry Act 2011 to habe due regard to public benefil gwhjarte ￿b￿the￿ the Commlssion In d8tormlnirKJ thè actNtti8s undwlaken by the tharty. RISK MANAGEMENT Th8 Manag8rn8nl C(Mnmitt88 aclthiely rgview tho rnajor risks whith th8 ¢arity fa￿ on a wular bg515 and ha5 &st8blishèd systems to mrfig81e those risks ￿l￿{Jo)g rewts to ma￿￿Jement Committee ft*etings against an 8greed nsk reglsièr. Thè risk r8gisiÈr Substant￿1￿ expanded in 2020 10 Includè (￿SIderdt￿)D of risks arising from Covid-19 pandemK. Folkjwng the erKJir¥J d Covkl regulab￿s. ¢l)ese risks have latg8ty now been rwlloved frum the register. Some ofthe key ri3ks kept under regular remew are.. 14

OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Lirnited by Guarantee) REPORT OF THE MANAGEMENT COMM[￿EE Financial- tre risk of loss of fundirKJ thr(kNJh n(x)4enfftl of grantslcontraus.. overoxpendrture through lack of Iinanaal control", fraud", ptstential fulure VATI tsx liatm'lity. llsk is managed through robusuy irnplemèn18d finanual prO￿dureS overseen by the Treasurer and Finance Committ88.' mr￿thty cashflow and quarterly management account5 presented to lh6 Trus￿6 Board,. profèssiona VATI lax advth., fraud respcffi8e Fdan,. and by maintaining a sufficient level ol reseNes to safeguard the charity in the evenl of adverse L￿ndIt￿$. Cllnl¢d - the d)arfty works with vulnorat4• ￿ng pWe in Ihe aw of heaNh. Risks Ind￿ dients hami5 Ihgrnsglves or others.. deienoralion in mentsl healih." stress kvals for slaff.. stsff feel￿9 und88r 8bout polic￿$ and procédures. This risk is managed Ihrough regular din¢aUc4sewor supamsion for staff in Ine with prof8ssJonal guidar nd robust risk and safeguar¢Jino training and Pro￿dUres. Ad￿rt￿n31 Irainlng and was produC￿d duriro th8 Covld pandemlc to equip staff lor dd1veri￿ dintsl thr￿jgh 1dep￿e Mdeo as a respLYtse lo ￿rnOte working. Slmg recrullmenl wactices ta￿et hvdh quality dini¢81 sl8ff i￿￿dIng mand810ry videos whereby a mcck exern￿e ol a ¢￿Unselo￿8 work Is recorded and thitiwtd. st•ff are required to att8TrJ annual safeguafding tralning. Pr wl$ks in¢hJde HeaNh & Safety breaC$￿S wlhln mantainèd prèmisès ¢rèatinu potènb'81 risks to staff or servlce users and risk of litwjabon. fina￿181 risks frun costs ol building maini&nancè & upkeèp, c818strophlo evenls e.g. firethood making L￿0 ￿ more buldiTrJ unw58Ne. These risks are Man￿ed by having 8 He81th & Safety Officer In plac4. ragular H•allh & Salèly ¢h8ths & nsk 888e&ynemts. routine maIntenAn￿ of key faciliti"&3 inc. fire Safety. A buslnass continuty plan 1$ In pla￿ wilh provisic￿$ to dea vthh loss ol Iwllding vseffaolitiw ¥thich was activatod when Covld-19 causéd the dc6we ol 311 offi￿. FINANCIAL Review Ourlng ￿r Off Ihe rKwed Ir￿ tolalling £2,328.321 12021.. £1,748.8881. Expenditure lol8118d £1,960.05712021". £1,743,947). Thè net rn￿ment in fuThJs for Ihe year 18 4 of £368.264 12021.. É4.9411. Th5B rasull•J In iotal funds 8131 March 2022 01 £1.153.027 {2021'. £784,763). Our prncipal fundlng 80LWC•8 ￿ thk8 year w•r•.' SWL CCG Icroydon, Sutton and Mertcffl PLqc81'. London Borwh ol croyd¢￿', Lond￿ BOr￿Jgh of Sutton.. Comk Rellal,. W+rnbl8don Foundatson. H•allh Educatsjn ETral￿d. R•••rvo8 Poll¢y Ofl the RecK)rd's general vnrestrlcled reteThts rg)res•nt fuThJs of the tharfty that are freety availabla, &xdu¢JiThJ d8&gnat6d funds and r8Strict8d funds. The Reserves Pdicy, is rgvigwed by Ihe Managwnenl Ccffnffllltefj 8nnu8ly. ThL8 Ststes ¢hat Off lh8 Rwxjrd holds r&8erves lor the fo1th￿ng PLWPOS•S'. I To 8id cgsh-now m8n898m8nt- To f8Lylrtale effectNe rash manba8Thnt as expendrture can sometimés prttèdè r6edptOf￿ ¢c¥resk¥mthng irtom8. h4JdtKffialty, to mthgate ag8lrnst dew in fvnding. bl To cover unfDrnse&n •xp8ftdKm%- To me¥t urexpethj opw8t)nal that may ac￿MUlate thmughoul the c) To provlde transthon81 ltsnthn9- To ￿d? tr8wIiLwI f￿jry for pr(Ydf8mmes Wh￿ 8uffer a short-term shortfall In lund& dl To faclllt816 plogrnnb￿ ckx8ixw- To wpkK¥t the orderfy of on8 (* morB KYryJfdmrngs wh￿h 8re being dc6ed ¢Jovm or forwhth luiure furKIB have rK)I been se0￿J. el For futu￿ plbnned e￿IK111￿￿- To SUF¥)Crft rAann￿ cx)miilments w designations Ihal cannot be mèt by fu￿re h)c(xne alon8. 15

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Limited by Guarantee) REPORT OF THE MANAGEMENT COMMirrEE The tsrget level ol reserves Is by the Managem￿1 Comr￿ttee y88r8s part of the 8nrwal budget prO¢￿S takin9 Inlo tccount". 81 The fore(%st in(%)rne and eyndAure Ihe comiw budgetary ￿riod and 8ny malerlal ue)cartainlia$ in those projethons. b) The pattem of I￿¢m• aThJ exp&idituo frjr th8 forthcornirwJ lx￿98￿ry wiod, partscular attentbn gfven lo prcgrarnmes where fuThJirg Ss h arréarn d0Xp￿d￿rO. c) Off I￿ Records and Operats¢￿al ￿en$ for the comirvJ tsjdgetsry period and ICK future years. This 8hould indud8 an an8￿ ol material hJbJr& 6X￿nditUreS ￿n01 be met by future incL)me of thal s>9ri0d l•.g. naw IT c￿Mmitmants1 For the 2022123 budgetary wiod tha charfty fis alm•w for a tsrgtst raTrJe of 4-5 months operating casts Icurrenuy approxirnat8ly £845,(W- £1,055,0￿) of ￿lestr1thd reswves. Th¢ cuffontlgvel of reserves 15 troadty on tsrget wtth the staiad ranga. Total general unrestrfcted lund$ at 31 M8rch 2022 are £¥21.08S {2021.' £602.1841. deslgnaled fijnds were £228,672 12021.. £178,672) and r¢slri¢led funds £3,27112021 £3.9071. This is cnn$idered adeipjale as the monthly expendlture of the chority Is relalfvdy at8bb. ttnd we rrtTr¥ hov¢ wwificant rxnlracls a rnngtr of ftmderd. Included Sn deslgnated 8re the ffix•J 8Wi kjnds. The property asset Is not aval&b￿ to sFend as th& Charfty operates from ts premises. PLANS FOR FUTURE PERIODS A8 already acknowledged, th• way in have delw8ithJ our setvices tsyor thtr last kn years has been fvndarnenlally impacted by Cow"d reslnctsong &nd Iho major challenge8 that have been faced by young peoplo and our staff team. The posl.pandemic levaLs of demand hav• ￿an heralded as a 'tsvrngmi' of ne8d which VAII have hwJè ImpafAS ￿ 8ll mènlal he8llh serwces for years to come. Ofl the Rècord staff SerWc￿ have risen lo the challenge. We'T8 now working wlh m(yg ywng pg)ple every ￿ek than 8￿r In our hlst(wy bul al the 5am¢ tlTh are Jooklng lo keep Innov•llng •nd buildlty on th I￿￿ng Ihal Covl¢J demanded. Thé dev8lopm8nt of our Flrst Conts(X Tè8m ané cwr Peer Supw1 Wopers are tKJth éx8mplés of tri81ling nèw ways of wcrfklng lo dallvèr fast, holksik and effecttve respor6es to yourvJ Fwle. ke8plng yotsng peo￿¢.$ n90d$ and 81 the centre of an we do. These new responses are part of a t¥oader god lo bling gteal81 Inl8grion aciK)$5 our servi(Ys and boroughs maxlmising ihe skills and capacriy of our 918ff. Al the same time, we rec03n￿8 Ihe burden our $18ff have fatèd over Ihe pandemic. AJI have ￿ntInUed to across Ihe whole pariod with extr80rdinary commitment and flexibilrty 8nd we re tommitled to maktTrg SU￿ th6t also pay 8tt8ntrJn to their nYs. We h&ld 8 5t8lf party in Jun8 and wholè chanty evenl kn JU￿ vhlth Incorporalad ￿pOrtUn￿e5 to 9￿￿1188. rè-conwt and have aC￿S to wellbeir treatments. Siaff188ve is 868ential io re4)arge batleries arKI bE're d80 mSndfiJl of the èmèrging w88ur8s from the cost of Ilving crisis. Our Outreach and Communtty is a key prKJrity for oir the Rerord over Ihe next ye8r as this was ￿verelY irnpacted by loc¢Jown resiriGlions. In 2022123, we want to focLLS on re.engaging wrth l(ral communities and ￿￿th young people In the community. This wll irK4ude re4nergising the knDrk of our 'CHRIS' C<MJnsell￿s who engage with young people in Croydon impael¢d by suddan or wAent death. fvrther dev8bping our sijpport to young refwJ&es IhrotsJh joint worklng with local relugse organisations, and broadening ￿r wo(k targatsng positve rn?ntsl health messagas to BAME young men through rMJr bbersh(¥J work and thrO￿h new partnerships yO￿h SenriC￿ in Croydon and ljerton. Al tho corè ol this work Is a eommitment to signrficanlly raise our awafeness and res￿￿Se ￿ issue5 01 inclusion and diversity acrc6s the whc4ts charrty. INhlst 1¢ is important thal we dc￿'t underestimate Ihe swJnfficant thallew and ulK8rta￿ts8$ that li& ahèad. ￿ hava WithesS￿ extraordinary resilience arKJ delerminaton Iwer the last ￿ yea¥s amongst bolh young p•0￿8 and our sl8ff. To staff who have joined us we extend a warm welrA)me.' lo those %tho have stsyed wth us we offer our thanks and appreGiation', to thcae vtho have moved on our wam gocKI vth. We take Ouf Inspirat￿ frorn the young peoplg (￿￿"￿ve to tnJst us their challenges arKI and. thrcwh our ￿Ik. we wll conb.nue to locu3 on our ViSK)n of butlding a (x)mpaswnate n￿nI￿ hèaNh cixnmunty for ai ¢hikJren and yrAJng peo￿8. 16

OFF THE RECORD" YOUTH COUNSELUNG CROYDON (A company Limited by Guarantee) REPORT OF THE MANAGEMENT COMMrrrEE STRUCTURE, GOVERNANCE AND MANAGEMENT Structur¢ "Off the R￿Or¢J. Y¢JJth CAyJnsdltsw Croydon (Off the R￿OrdI L$ 8 Charity and 8 company limit84 by guarantee, regIst￿j In En￿and aryj by a MemorarwJLm and Artidès ofAs5(KiatK)n. Govemance and Management The govemance d the tharity 18 Ihe respcfftwblity of the manag￿￿t Commlttee who am dode(J and ¢￿&0Pted under Ihg terrns of ihe Arb'des of As$0dalb￿. The Management committ￿ C¢￿$1$￿ of up lo 12 deded tnjSt￿, e16Ctad by lh8 rnernbe￿ al Ihe Annual Genwal Meeting IAGK41. up to S co4ied m&mbats, a repr￿n13￿"ve Irom any body wh￿h Ihe Man8%pmenl Cor¥Ynittee cértthe8 15 tYovJino Sjb￿antral lUnth￿ to (mpany 1non-vob.ng members of the Committee) and the hO￿rary officers. Evory 0￿1•d Trusl•o18xdudlng honorary offlearnl ￿11 rèlrè from Off￿ at the end c4 Iho third annu81 ganaral maotlng lollovAng their eleclkjn. Retiftng TnLsl8ès may be elKJblè f¢y rÈé1￿￿On. Th8 numbgr of th• Management Committaè sh811 not fall below flve. The Managenwt C¢ynmrtte8 ￿ ser￿1 durirvJ the year were as follows.. Obenoawaa Adu-Aky•anpJ)g Alu Barfèy Alefiyah Kapasi Ine8 Bharmall John Denham Laura Haigh Brij Kalie Johnathan K•8bng Patncia Neam Mark Penlngton NScola Shoults (Rwngd 11112rd1) IResYdn&J 11112121) IR•slJn•J 1910V22) IR8n•d 07105122) Inducllon and Trolnlng of Man#g¢m•nt Commll¢•o Thg charty reuiAts new Management Commttlee members tt)rough I￿1 and nath?nal adverts and Interviews Poten￿81 mèmbers wlh reference lo a job dewpllon and person sp&ation. If sÉltd•d frc&m inlérvlew. Management Committéè members are offered an indudion in¢knJing an iThYuelkn and thè opporiunity lo observe 3 Management Corrwrattee meetirKJ. Th8 Kkn8Demeni Commffte8 has c￿ated a Govemanaq M8ThJal whlch Is w0￿d￿d to all new Truslees. Organisational Structurn and D•el$lon Maklng The Mana9ernent Comrnrttee consider govemance k4sue8 al their regular mè6ting$. Thtr C¢xnmitlee rneet at lea81 quartedy throughoui the year to ensuffj all oovem8nce issues are regulady addrassad. The ManagemeN Ctynrnlttee contlnue to make r•l8brvJ lo the overal stratsgk direction of th¢ ¢h8rity and ensu￿ that the organisstion ￿ w￿rk¢r￿￿ 41 acco￿ance wrth its and objecbves and Memorandum and Art￿leS of Assockglion. Thg Managwnenl Committ08 delegate respon￿bIlty to Senior stsff f4x en5uriTrJ tral ser¥iGa Provis￿n is carrlad out within the charty'$ overall slrategy., for ovérsgeiThg the rarity's prcwJress sn metsb.ng tL4 04'ectiV8S'. 8nd ènsuring Ihat the charity Meets its legal aThJ finanaal L￿￿8t￿)n6 indudirJ CoMpl￿n¢￿ wrth laws on aqu4litl8s and divernily. Infomiafion Govemance and Health and Safèty in the it ernploys and delvers senrtces 17

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Umited by Guarantee) REPORT OF THE MANAGEMENT COIAMirrEE Kèy managernont por50nnel remuneratlon The Managernenl Cormirttee conshkn the boa￿ ol tsuste8s and staff listed on page 1 as C4Jmprising the key management perSC￿￿￿ of the charty in chanJe of directirrfJ and ux)trdling Ihe tharity and running and operating the charity on 8 day to tjay basis. Al trustees give of Ih&r bme treety and no trust88 remuner8t)n w85 p8id in lh8 year. Details oftrustee exp8nse8 aThJ re18t8d party transacts"cffls arn dlsd¢)s•J In nots 7 & 19 to Ihe ac￿unts. Trustees are required to disdc6e all rdevanl inlerests and wister Ihem the Drèdor ￿d, In acecarv wlth Management Cornmittae w11￿. withdraw frcmn de0&0￿ a confiiL ol intsrest arise5. Th8 charity •M￿oy￿ a learn ￿ Sen￿)r manager8 Corn￿880 ol a ￿"reCtor, A%sL8tant Dwe(or and tèn s&rvi(x managers whts tog&t￿r oversee delivery of wort to young pwle and the Ine m8n8g8m8nt of rA91d staff and volunt88r8. Most sènlor managers also undertake a bvel of di￿¢1 seTric delivery. SanSor manager5. Pay is prim8ri1y 81ign8d lo 10¢81 government pay scales pay increases mirTorin9 nabonally agY88d increases lo the sc81è9. There were no ch8nges to the management team ¢JuJlNJ tha repo￿n9 pèrlc*J allhouBh managern havo ￿ftlho tharity sinea 31 March 2022. 18

OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Limlted by Guarantw) REPORT OF THE MANAGEMENT COMMrrrEE STATEMENT OF THE MANAGEMENT COMMirtEES RESPONSIBILMES Th8 M8nag8ment Committee (W￿ are also direAXor5 Lrf Off Rewrd YoLrth CAwnsdlin9 Croydon for the purposes of company lawl ar8 r8sponsiblè for pr8parin9 Ihè Manageméni c￿nMi￿ae'S knual R8POrt linduding thè Str81ègie R8POrtI and the fin8nc+al stalefflents in ao)Jntance wth appl￿ble law and Untted Kingdom Accounting Standards Iunited lfjnglom G8n8ralty Arcepted Ar(￿nI￿ Pr8dic8). Company law requires Iha manag&r￿n1 CommSltee to oep8re fin8nd81 statemèn15 for eaeh financw ya8r. Under company law thè Man898m8nt Commill8• musl not 8wrov8 th8 finaneLg1 stat8m•nts unlèss thay arè sasfiad that thay give a trua and lalr vitw ol thè state ol allairs of th8 th￿taL￿ tcthpany and ol thè incoming fèsojrcès and applkation of reS￿res, IndudlrKJ the income and expenditure. ol Ihe charftable ￿MpanY fc that In prepartng these flnanclal 5talements, the Iru5tees are r8quir￿ lo". 88lecl sutsble accounting pc4i88 and Ih8n appty them consislendy. abs8N4 tha mèt￿8 8Th1 ylr)dpl&s in thè Charitos SC(IP 2019 IFRS 1021.. make ludg8Thnls and 8sUmatos that ¥e reasonabl8 aThJ wd8nt." 8tat& whethw typlicabk? UK Acc4yJntirg stsnd￿s have beon fdky•Md. su4.èct to 8ny mat•rfal d•p8rturns dlsGk68d and ex￿8[ne￿ In thg fvandal atamgnts: prepare the finAmal statements Ihe correm basis unless il Is inapprowlale to pre5uni8 that the ¢harftable csjnpany I￿11 ￿ntInue In oper1￿. The hA8nagernent Commitiè8 are re$ponsiblg for kegFxn9 propw aw)unting rocords %thlch di6clo$g with reasonablg acoJracy at any time tha fir)aneial positKsn of thè Charitab￿ eompany and lo enabk Ihem to ensure that the finandal stalèments Comp￿ ￿1h Iha Cc*nparNés Act 2C(6. They are also ￿p￿sIble fly S8feguardirKJ tha 8$88ts of thg charilabb company and hence lor ta￿Va reasonatle steps lor lh¢ pre¥￿￿On and dekGtion of frau¢J or other Irrogularities. SLthm•nt as to Dlsclosvr• of Inforniatlon to Audltorn So far a8 the Mana98m8nt Commttlee Arn awaro. there 18 no r8bèv8nt audit inknnabty) of wh￿h th6 tharitabla cornpany& a(AYItOTS ore un8w8r8, 8nd each Iwstoe has takon 811 th6 Stops that ha or sh8 oughl to havo takén as g InJsteÈ in ordèr lo make hwnsdl or heisell aware ol any rdevanl audit Inlormatson and to &8tablish that th8 d)arity's audllors are aware of Ihat Infornatkm). Approved by the Management Ctywwnittee .............. . and slgned on Ihelr behalf by. Laura Halgh Alefyah Kapasl 19

"OFF THE RECORtY' YOUTh COUNSELLING CROYDON (A c¢ympany Umlt•d by Guarants•l REPORT OF THE INDEPENDENT Au￿oR8 TO The MEM8ERS OF "OFF THE RECORD" YOUTH COUNSELLING CROYDON Oplnlon We have authted the finanoal statements cl"Off the Re￿[[r Youth Counselling c￿dOn fcr the ye8r ended 31 Marth 2022which comprise the s181&n￿t of FIn8r￿1￿ A¢¢M￿s. Sheet al￿ Statement of Cash Fbws and notes to the financial ststements, indudlng a summary ol signifvJni accounting WI￿les. The financtsal rwrting frdm8work that ha$ b8on applied in Iheir wep8r8tron is k8w and United Kingdom Accountwig Stgndords, Indudino Financial Roportirng Standard 102 'Thè Financial Repxbng Standard apFAicatAe in Ihe UK and Republic of IrelatKI' Iuniled Klngdom Generally Accepted Accounb'rrtJ Prxire In our OFMnion. ￿ f￿anCIal statements.. give 8 true and fair wew of thè 8tst• of Ihe ¢harrt8ble company's affairs 8s at 31 March 2022 and ol the incoming resources aThJ appl￿ts0n of resources. induding its Inr￿rne and exp8ndittJTe for the y88r then e￿Ied.. have ten properfy prepa￿ In a¢¢ordance vthh United Kingdorn Generally Accepted Acuuntino Prathce". and have been wepared ir) accordance wlh th8 requirements oftho Companies Acl 201￿. Bagls for oplnlon We conducttsd our audit In acc&danc4 with Iniern8bonal Slandards Audillng IUKI IISAS IUKII and applicable law. Our r8spDnsibilities under those siandards arè furlher dèscnbèd In th8 Auditofs responsbilities lor the audit of the financlal stattmtnt5 58Cticn ol our repirt. We ar8 independent of the ¢tharitab￿ ￿mp8nY in accK)rdance wth tre ethical requir8m8nts that are rdawani 10 our audit of th8 finan(i81 $18tements in the UK. 1nCbJd￿g iha FRC'S Eth￿1 Stand8rd, 8nd we have fulfilw wr other ethical responsOiliiS in acLordanc6 with these r8quirements. We believe that the audlt syvidenc8 wo habe obtained is sUf￿Ant and or¥)Topn810 kn prowde a b89is knoLwopinknn. Con¢luslonJ relailn9 to golng concern In auditiro the financial stsienEnts. we have conduded the trust88S' Uso goirvJ c(ncern b8318 of accountiro in th8 preparwiiw ofthe fln8r¢l818t8tsrn￿ts Is appropnats. 88sad on the work we h8va perforned, we have not id8ntifie4J wy m8ténd uncèrtatnliès ￿1&11￿0 lo •￿nIS ar ¢onditiOn$ thal, IndlvldUal￿ u c0lbcu￿ty, may ¢asg ¥gnffi¢anl dcwbl on Ihtr c4)mpany'5 ability to continue a6 a golng coTh&gm for a peri¢)d of at leasl ￿1ve mcmlhs from when the fin8nci81 slatements arè aUthOris￿ for issu¢. Our r¢8wn$lblllle8 and th& rt8p￿Iblll1l8S oi the trusie8s wlth reS￿j W golng ¢otrom are i$¢rit%d In the relevant sèctkfis ofthL8 r•port. Othèr Infornwtlon The trustees a￿ re$￿S￿ble for thè other inf0m￿l￿)ft. The cthor infofftwlv)n comp088S the Infomiabon Ind￿je￿ In the 8nnu81 r8F4JI, othwih8n thè finana$l $ta18monts aNI our audltorfs report thwaon. OUT opinlon on the financ181 staternents ¢Joes ￿ cover Ihe other Infom)aiior an¢ ex¢4)t to the exnl Ot￿Se explially slaled In OUT report. wa do not èxpress any fom of assurarv conthsion thereon. In connection wtth our atvjii of Ihè finanfy81 ststements. cJr rosrM)ngbilty k lo rèad IhÈ oth8rnfonnalion aThl, in doing so, consider %thether Ihe othw information is materially WK0￿￿&t?nt the finan(ial slalernents or our knowledge obl8ined in Ihe audit or othérwisa app8aF8 lo be mat8ndty misststed. 11 w6 identify gu¢h materi81 inconsistencAes or apparent rnalenal misslalements. we are wuire(11o d0lèrml￿ whether Ihere is a malerial misstal8mant in thè finalla81 st8ttrments or a malerial misslalemenlol the other lnfom)atio￿. If, based on IIE work we have perfDrrned, we condude th81 there 18 a maten.al misstslomont ol tNs otharinformslbon. ￿ are re9￿￿d to rewjrt Ihat fad. We have tKlhiThJ to rep￿[ in thls regard. Oplnlong on other mattèrs pre￿ribed by the Comp¥nles Act 2006 In our opnion, bas￿1 the ￿rk undertaken in Ihe cwrsè of Ihe audrt.. th• InfLTh8tKM grven in the trustees, ￿￿(rt. ir￿l¥￿5 the dir*n' re[￿ prO￿red for the purposes of company law, for the fina￿131 yèar for thè financial slalom￿1$ are prnpared is consistent wrth the finanryal Stat￿ts. and the retffi ind￿1￿1 vAlhin the Manageft￿nt C4)mmrttee" rewt IKgs been prepa￿ in a￿￿n¢9 Wth apK4i¢able legal requ4rements.

"OFF THE RECORD" YOLrrH COUNSELLING CROYDON IA e¢)mpany Lknit8d by GuaTantso1 REPORT OF THE INDEPENOENT AUDITORS ro THE MEMBERS OF "OFF THE RECORD" YOUTH COUNSELLING CROYDON Matters on whkh we are requored to report by exception In the light of the knowbjge and unde¥slanding d the the tha1rtai￿ comp8ny and its environment obtained in the coufse of the audit. we have nol Iderktifieil material mi55tsternents in the directors, report I￿luded withln the tNstses' Vve have nolhiThJ to report In resFod of Ihe lolkr+lng m8tt8rs In relation to ￿1¢h the Ccrnpanies 2(M)6 T8qulr88 U8 to report lo you rf, in our opinicm. adequat8 ￿c￿ntIng r6<yJrds have not been kept by Ihe chantstye o)mpany, or returns adequate for our a￿lit have noi been rec6ived from branches nol visited by us.. or th8 charitsble c4)mp8rhy's firh8neial 5￿ternents are not kn agreement wrth ￿ wjundng r￿[￿8 and retums., or Certain dlsdosures of IrLFsiees' remunèration sP￿fied by law arg no¢ made. c we have not recxived 811 Ih8 infornation and 8%￿anatIonS we require f¢Y our 8Lklit. Rosponslblllll¢$ of trus¢w• As axplainad more fully In the trustees, responsFbilitw lernent, Ihe trustees lfio are also the directors of the charrt8bl8 company for thè purpt6&5 of CA)mp8ny18wI 8re ffjsponwble for th8 prtrparab.on of tha fin8nci81 stBtam8nts and lor btlng satisfied Ihal Ih8y giv8 a true and lair view, 8rKJ for suc Intemal o)ntrol as the trusi8es deièm)inè Is n8¢0$S8ry to enable the prep8rabon of fmncaal slaiements that are tre¢ from materi81 nysstalement. whether due lo fraud or &rrtsr. In pr8partng (he flnanclal stslemenls. Ihe trusieas ar8 resF)Jnslbf8 for 8ssÈsslng the chamtsble cornpany's ablllty to Contsnuo as 8 goryJ rAm¢em. dis¢losing. as aprdicable, mattets rdated to ￿Nn9 concern 8nd using the going coTrcem basis of acccyjnting unless tha Irus18tt •ilhar mt¢nd to li¢widate the the thantabl• ctynparty or to C488a oparations, or ave w realbtlc allematlve but to do so. Audltor's r68ponslblllt1•8 forth• audlt ol th• fin4n¢l•l •l•t•m•nts Our objectives are lo obtain rea$￿abl assurancè about whelher thè fin#￿101 ststernenls as 8 vhjlo are fre? from malgrial misslalerrent, ¥hetheT due io fraLY or and lo issue an auditor's rèport that indud¢s our opinion. Rea8(xwbl8 a68uranc6 18 a hlgh kgvol of 06sur8no•, trxrt18 nol 4 glJ8ntaè Ihat 8n aLkdit conduclod in 8cctsrdan￿ with ISAS IUKI wi11 ahN8ys dètéct 8 maierixl missiatemenl thn rt exists. IAisstatem8nts can arisé from fraud or error and arè cortsvjered material il. iThJividually L¥ In Ihts 0gJrwJal8. Ihey cxjuld re&8onabty be expected io InfbJencE the eLonornlc ded8bns of u8ers 18ken on ¢he b8sls of these fina￿101$1&tOmOnt$. A further dO8￿PUc￿ of cJr re8pong1b61￿.+S for ths wtht of Ihe financial 8ts1ements 18 kxated on the F￿ancial Repotng Coun(il's wbsit8 at vhvw.lre.or9.uklauditorsrespc￿￿b.IlIIg$. Thls desuiptson loni)s Part of our auditorfs r8porL Extènt to whlch lh• audlt wa$ considered capabl• of d•l•dng Irr•gularfjtlè#, Sneludihg fraud Irregularities, including fvaud, are Inslancès of non-CLynFliance wilh laws and r8guLalions. Wè dasign pr￿d￿￿$ in Ilno vrith our responsibiliti￿. outlined above and Ihe F6nan(ial ReKyyb'ng ￿￿￿11,$ websile. ￿ deieci materlal mi8stgt¢menls in respoct of I￿egUl￿riti8$. InchJd￿9 fraud. We obtskn and uOate ovr Undérstaftdi￿ cl the entity. ils actfvltses, its Control environmenl. and likely future deVel￿ments. induding In relat￿n to the legal and regulaw framewck apraicable and how thts enbty 15 wrnplying ¥Mth that framework. Based on this uThlers￿rnIing, w8 idenlify and assass thè risks of rnalerial rnis&ta18mGnt of ¢he finaneAsl statemtsnts, vth9lh8T due to fraud or eThor. deswJn aTh1 pwforrn a(kYrt procedures ￿￿nSIve to those nsks, and obtain audit evidence that IS 8uffirJent and apprcpnale Io FK)ida a b8515 for our opinion. This irdud&s consideration of the risk ofacts by the entty Ihat ware cx)ntrdry lo #p￿￿tr￿e laws and regulats"ons, i￿luding fraud. In response to the risk of 1rregulariOes and nwAxTrplianrA wth laws and raauktio￿. induding fraud, we designed procedures which induded. Enouiry of managemenl and those charged v•th govwnanr arwnd adual arKJ ￿tenti*l Iibg8tK)n and rJ8ins 85 well as actual, suspected and all￿ed fraud". Reviewng minutes of meetirrtJs of Ihose ¢harged wth wemance. Assessiro the extent ol COM￿18n(e ¥Mh Ihe la￿ and ￿gulat￿n$ tonsdered to have a direct m8ter%al effect on the flnanclal s￿lements or the operations of through enquiry and in5m"on.' Reviewing financial statement disdosures and lesling to ¢Jctumentabon to assess compl18n￿ with applicab￿ lavts and re9ulations". PerfcTrrming audit work over the risk of managemenl ljas and overrtde Ol￿ntrOl$. Includlng tsslng of l(xJmal ènffies and olher adjustments for appropriateness, evduating the ￿SinesS Talionale of sgnificant transactions outslde the normal wuw5e of busiress and revwiThJ ￿￿ntir43 estmatos fL¥ ir￿J￿￿t0[S of tx)t8rnkn81 tmas. 21

OFF THE RECORD" YOUTH COUNSELUNG CROYDON (A Company Limited by Guarantee) REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF "OFF THE RECORD" YOUTH COUNSELLING CROYDON Because of the inherent limitsb'ons ol an aLhJil. there is a risk that we VAI not détt all iffégularft, indudlng those leading to a material rrwsstatement in th& finanoal sfatwnents or rKIn<om￿1an¢e wth regulath)n. This risk increases the more that compliance vilh a law or ragulallon L% rwNved from lh8 &vents and trdns8cOons r8fl8ct8d in th8 finandal staternents, as we will be less likety to b8￿me awa¥8 of instsnces ol non-O)mpltance The risk of not delecling a material misstatement resultng frLYn frathj is higher than IL¥ one re8￿ting fr¢yn error, as fraud may involve cdlusion, lorgary, intèntional ornlsslons, misr8pr8sentations. or ts CNerrid8 of intwna cwjntrd. U89 of our report This report ￿ made solely to Ihe charltst4e comwfs membars, as o boty, In 8ecordanc8 wlth Ch8pler 3 of Part 18 of th8 Companies Act 20ChS Our 8udit kn rtgs been undertaken so that we might state to the charitabl8 compantys m6mbers those mèttèts wa arè raquir8d 10 Slat¢ to them in 8n audi¢c*5 report and for no other purpose. To the fijllest extent perniit¢8d by law, we do not 8¢cepi or assume responslbllty to anyone Other than the charitable r￿MpanY and tha charitabl& companvs members As a tody. 8udllth, forthls ￿P)r( or for ihe opinlons we have fom)ed. Cathodn• Coopar Isenlor Statutory Audltor) For and on behallol Az8ls A￿#[1 Sw Statutory ALKlrtor Greylown House 221-227 High Slwl Orpington Kont BR6 ONZ 11 November 2022 Oaia..

°OFF THE RECORD" YOUTH COUNSELLING CROYDCIN IA compaTr)y Llml¢Ad by GuarJnt••l STATEMENT OF FINANCIAL AcnMnES FOR THE YEAR ENDED 31 MARCH 2022 INCOME AND EXPENDIYUAE ACCOUNT Unr•strfet•d R•sMthd funds funds Totsl 2022 Totsl 2021 Notes Income from: D¢)natI￿)3 Int¥8st 350 10,1&9 11.612 529 136 Charitable activiti85 ot￿r income 2,274,536 4,932 38,558 2.313.094 4,932 1.730.233 6,514 Total InGome 2.289,413 38.908 2.328.321 1.748.888 Exptndlturn on.. Charil8ble 6ctivTbes'. Couns8lllno 88rvir Outraach Sen￿￿$ Young Relugees Proleet Ytsu￿ Car8rs Prth¢t 1,310,838 202.637 146.522 258.895 26,350 13.829 1,337,188 216,466 146,522 259,881 1.100,331 211,669 163,449 268,498 Total •X￿ndItUrn 1.918.892 41.165 I,￿,057 1.743.947 N•t mov4m•nt In lund• 370.521 2.257 368264 4,941 Transhr 13 {1.621) 1.621 Funds brought forward at 1 Aprll 2021 780,856 3.907 784,763 779,822 Total funds earrhd fonward at 31 Mjrch 2022 1,149,766 3,271 1,IS3,027 784,763 l olthe charitys transad'rms are derw conts"nuir*J ￿ll￿tiO8. Thè StAt•mènt ol Finar¢K81 Ad1vit￿ I￿￿Je8 al gains aThJ losses rwxNJn189d in the year. 23

-OFF THE RECORD" YOUTH COUNSELUNG cROYI￿N IA ¢ompany Llmlt•d by Guarantee) STATEMENT OF FINANCLAL ACTIVrnES FOR THE YEAR ENDED 31 MARCH 2022 COMPAIiATtVE INCOPIE AND EXPENtirruRE ACCOUNT Unrestrlcttd Restrlot¢d fvnd8 lund$ Total 2021 Notes Incomè from.. Donatr"or Charilab18 acttwues Interest Other incorne 7,512 1.614.013 529 6.514 4,100 116.220 11.612 1.730.233 529 6,514 Total Incom• 1.628.568 120,320 1.748.888 Expendlture on.. Charitsbb Actrwli•& c￿jnse1ung s8nrf¢es Oulre8¢h SèNiees Ytyjng Rgfu9ees Pro1￿1 Yujng Carers Pr4e¢t I.056,￿ 130,192 160,730 237,955 43.426 81.477 2.719 30.$43 1,100,331 211,868 163,449 268.498 Total expendltur• 1,585.783 158.165 1.743.947 Nèt mov•m•nl kn funds 42.786 137,8451 4,941 Trydnslèr 1521 Fund$ brought lorH•rd at 1 Aprfl 2020 738.122 41.7CQ 779,822 Total funds ￿rrIed fonvard at 31 March 2021 780.856 3,907 784.763 24

"OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Llmlted by Guarantaol Company number 2987817 BALANCE SHEET AS AT 31 MARCH 2022 Note 2022 2021 Flxod Asso18 10 138.672 138,672 Current AB8Ot8 Debtors Cash at bank and in 11 77,801 1,048,￿9 179,889 593.266 1,126.710 773.155 Cr•dltor8: ￿T￿Un￿ falllThJ due wlhin year 12 1112.355} {127.0641 N•t Currnnt A•s•t8 1.014,3S5 646.091 Net A••et• 1.153,027 784.783 Rgpre$¢nted by.. Restricted fvnds Unrtrstrl¢ted funds.. Designated fund Gènèral lund 13 3,271 3,907 14 228.672 921,084 176.672 602,184 Total lund• 15 1,153.027 784,763 Approvetj by lh• 8oard of M8nagement Ccrniltee cm .......... .... . $lgn8d on thelr behaw by.. kyoLi Laura Halgh Alefbyah 25

"OFF THE RECORD" YOUTH COUNSELLING CROYDON {A company Limited by Guarantee CASHFLOW STATEMENT FOR THE YEAR ENDED 31 MARCH 2022 "" 2022 2021 Cash flow from opèrating activitios 18 455,507 110.9901 Net cash Ilow from OP•fatlng acllvltl 455.507 {10,99J) CaEh flow from Inv•4tSng advld•• Interest r￿1Ved 136 529 Net ¢a$h flow Irom Inv•8llng aGtivNies 136 529 Not Incr•as•lld•er•as•l In caah and cm•h equlv•l•nts Cash and ca•h •qU￿•￿￿￿ at 01 Apdl 2021 455,643 S93.266 110,4611 603.727 Cthah ond ca•h •qulv•l•nts •t 31 March 2022 1,048.909 593,288 Ca8h and cash •qul¥a58nt8 conslsts of: Cash al bank ¥nd In hand 1.048,909 593.266 Cash and ¢••h •qulval•nt• •131 March 2022 1,048.909 593.266 26

"OFF THE RECORD" YOUTH COUNSELLING CROYDON {A company Limlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENOED 31 MARCH 2022 ACCOUNTrNG POLICIE3 Basls of prnparatlon Off the ReccKd Youth Counselllng cro￿ Ls a c£mpany I1￿led by guarantee In England & Wabs. In the event of th6 chanty being wound up. the h8trA'Ity in respect of the warantee is limiled to £1 member of the oharity. The address of the wistered office is givèn in th8 chanty 5nfom￿ti0n on p8ge 1 of those finan¢k91 ststemonts. Th8 nature ol Ihe charity's operaoons and prfnclpal acNis are set out on wJe 2. Tha tharity ￿nStItUteS a b8n8fit entity as ty FRS 102. Th• finanoal statnènts hava bèan pr8pared in acCOrdar￿ wilh AC￿ntIng and Reporllng by Chanlies.. Slatemenl ol Re4))rnmeTrYed Practic￿ applicabl8 10 thgribe8 p￿paring their acc¥)unts in acccdance wlh the Financial RepoNiThJ Standard applia￿e in the UK and R8p(bl'c of Ir•land IFRS 1021 isÈuèd in Octobar 2019, th• Chorilw6 Act 2011, th• Canpanl•É ALt 2006 and UK Generally kneptad Practice. Th9 financial 6tatom8nts aro prnp8r8d on a 9thng ba818 under the hlstorteal eost m￿lffied to indude ￿rtain rtems at fwr val￿. The financia st2tements ar8 prepar8d In slerfing which is th8 functional currw)cy of the ¢h8rbty. The signfficant ae£thntlno pclths in Ihe preparation of these fiTh8r￿al sl8ternents are set out b810w. Thès8 polio08 have been cthsistenuy 8pkli8d to 811 y¢ars preseni&Y unkess otherwse stated. Incornè All IrKome is kncluded in the Statement of Finandal ￿￿￿110$ ISOFAI then the charity Is legally entr'lled lo the incorne aftw any perfom)onee eonditiorrd h•ve been met. th8 amount can bts rliabJy and It is prcèable that thè inojrne WAI be receivay. For don8t￿n$ and gr8nls recdvatts, indudin9 donath)n# •thJ 9ilts. are induded In fijl in the Statement of FSnandal Actiwties when T￿¥8b18. Investment Ineom Is ac￿nt$d tr when rwAtved. Tax racovernt4a In￿1trnènI In￿m& Is account￿ for on a r8ceNabk8 basis. Other Income Is in full in th¢ St•rnert ol FlTrandal Acb"vitss vth8n r•tsNablts. exp•ndltur• All expendilure 18 e¢cA)unle¢J an accruaL8 bass and has been dasslfjed un¢Jer headlngs thal aggregate all sts related to the ¢8t6gory. Expanditure re￿n￿Sed vthere there is a legat or constfuctive obligation to make paymènts io Ihird partw. rt ￿ kYObat￿8 Ihat the seiuem8ni WAII be required the amosjnt ol thè o￿lgatkyn can bé m?￿ured reliably. tt is categJris¢d under the fc110￿ headings.. Ral&ro funds thtè fx)sts IngJrr•J in attracb'r@ voluntory kncom•. ExpgThliturv ￿ CharfIab￿ ac1v￿ Ind￿Je expend￿re asscdatsd vAth ts ¢x9an￿8lioft. Irrecover*)￿ VAT 1$ ¢harged es an exp￿ ag8inst 8thity forwhith expenditure al￿. Support Costs Support Costs are iho3e thal assist the vth ol the tharity t￿1 do not dI￿￿ty represent ch8ri1atAe a¢twilies and indudÉ office wsts, g)vem8nce eosis And adrninrstrative p9￿￿1 u6ts. They are incyrred directly In support of expenditLSre on Ihe objKts of Ihe ¢harily an¢J indude project rnanagement carySed oui at Headquarters. Where support costs cannol be dIr￿Y allributed to pa￿Ular he8dings they have been allocated to cost of raising funds rkd expend¢ture C￿ charitstde athitios on 8 b85￿ L¥)n￿St￿nI￿lh use of ￿ r&swrc8s. The anatysss ol these 13 irthed in note 5 27

"OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Llmlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 ACCOUNnNG POLICIES {coniinu8dl Fund accwntlng Unre51ricted lunds are availatle for ¢Jse at the dlscfetth ol the trustees In furthgonct ol U)8 ￿traI oblecuves of the ¢h8rity and wts.ch have not bo8n ￿e￿nated for other purywes. Restrcted fvnds are ftjnds are lo te used In accorda1￿ ￿lIh skwlfic Wts1¢11(xis Impos811 by donors or which have been r8ised by the charity I¢￿ Partic￿ar purposes. The cc6t of rai￿ng and administering suth funds 8r¢ char￿d against Ih8 SP8cffic lund. The aim and use of eath res￿ad fund is sat oul in rha notas to th8 financl81 statern8nts. Dosignatod fvnds rgprosont fvnds inv8s1&Y fix￿ AsÈat8. Tha d8sgnat8d fund balanco has boon raprasantad to ensure ihai ftjnd balanc4 staled acruratety renects the destranaiKn adopt8d by the Management Commiltee. Tanglbl• Ilx•d aswt8 All assets costi￿ over £5,(KX) are CBpl8lised. Tangib￿ r￿e￿ as￿1$ sre slated al c05t less depreciation. Dèpreuaticfi is kyowded at rates calculatsd to ￿7(6 off th8 Wst or v81uation of fixed a86ets, less Ih•ir ￿tIMat$d resldual valu8, owi Ihr èxpaciJ usalul1fv6s 8s follows.. Offlc8 Equ1￿)￿nI - 33 IrJ % straight li A rev+ew for ￿￿￿￿7nI of 8 fixed 88861 is out il or th￿•9 in cirrxJmsl8nce8 ndicote that tho carry)"ng value of any fixtyj awl may n¢X be re￿)verable. Shorrfalls beTh￿n th& catyng value ol fjxed 8sset5 and Ihèir recoverable pJnounls 8re recoonlsed as knpoiments. Impairmenl108S88 a￿ recognjsed In Ihe Statament of Financi81 Adivities. Debtors and ¢rodStors r•celvablelpayabl¢ wllhln one y•ar Debtor5 ¢r8dttrys wih ￿ stsled int8fag1 r8t8 8nd T￿￿￿￿1e tsr p8y)le wthin t￿8 year are recordad 8t transaclk)n prlc8. Any lossgs arising frcwn Thpainn8nl are recognlsed Sn ¢xp0Th#ltu￿. Ca8h and ea•h •quIV￿QniS Ca8h 81 bank cornwtses balances hakl on Ihe ¢urrent bank arLwnt. L•a$ltvJ commltmonts R8ntals payaiAe and recelvatle under O￿alIng 18as8s aro charggd to Iha SOFA on 8 stralght Ilne basls over the per￿ ol the lease. Golng CO￿ern The Management Committee h8ve renewed the charflablo company's ￿d￿ets and t&en into aLrounl the expected Impact of Coronawws. ￿lIst it is difficult lo prodict thè poténtial Impli￿tson6 on iha future revenue with any certainty. on thè ba￿$ of Ihe M￿ageMent Commmèè's reV￿w. Ihwo is a raasonabla eXp￿tatIOn thal the chantable cc4npany wll have adequate I￿OU(ce8 lo ¢￿￿)ue an 0￿ratIOnal existen￿ lor Ihe loreseeable lulur8 and rt is thw8f¢)r8 8wraprlat8 to adapt thfr gO.￿J o)n(m baÈl$ Ofa￿Unting fu Ihe68 finanual tststemènl8. Judgornents and k¢y sour¢•s of tstirnation uncertalnty The folk)vMng iudgom•nts (apart Irom th￿8 Invoknro ostimatasl have ￿ made in the prc￿￿$S of applyi￿ Iho above accounb'ng pdioes that have ha1 the mosi svJntrficant effect cm amounts rèr￿ng bmount of lh8 tar¥Jibl8 fixed assets, and note e. ftihe useful ecLYK)rThc INes f<Y each dass d asset& The are no key aswmplFons o)rrEmiNJ the luture other key Sour￿ of estThth"on uncertainty at the reportSno dale that have a sYJnfficant risk of causiro a material adjustment to the carrying amounts of 8558ts and liabilil with￿n Ihe next financial yr. 28

"OFF THE RECORD" YOUTH COUNSELLING CROYDON IA company Llmlled by Guarnnteo) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 GRANTS & CONTRACTS RECEIVABLE Restrlcted Funds: Total 2022 Total 2021 Couns•lllng s8rvlc•s - Wimbledon Founé8ti 25,087 37.057 Outr•ach S8r41c•s - Comlc Relief BANE Outrg 13,471 53,123 Young Carees Prolect - BBC Children in Noed 26,040 38.558 116,220 Unre$trlcted Fun<ts and Contracts . - Coun5elling Croydan Cornmunity & Crisis 8upp)rl - CounselliThJ Sulton Adult ￿￿ntAI H&￿th TrnnsfOrn￿tron - Fitsl Contact T88m - NHS CroydonlL8 Croydc - Counselllr4J Sulton LBSICCG - Ywng Carers, L8C - Y¢Jung Refugees Croydon CCG - CounsèllirYJ Onliné Croydon Tr8n8IonnatJ￿I Fund Counselllng Croydon Translormalion Fund - Counselllro Croydon CYP M8nt81 He8Mh . OLrtreach Sutton Uplift - Young R8fuge85 L8C - Ywng Cor¢rs' CCG - Young Carer8 Mentsl Health Post - Y(yJn9 Adult Caréts Assessrn•nts - CounselllrrfJ Onllne Sdjtton Tr8nsIom￿b￿ FuTrJ - CounsellirrtJ Mertc - NHS SWL CCG Worklorce Trnnsf(Th8tion hoeTrJa Youno Adult Carors Work - CAMHSILB Croy - CAMHS Transl¢Thabon Outreach work - NHS cr0ydon1￿treaGh BME CDW Mèntsl Heath In Schods - Couns8lling NHS England Watt Tfvs - Young Refugees DIE (Dept for Ed￿XIM)n) - Young R8fug888 Young Roots - Young Rèfugaès Unr8str - BBC Children in 39.399 40,000 32.807 203,052 220,500 112,500 75,767 101,920 114,688 28,956 38,000 30,000 58,126 37.000 13,880 55,000 548,151 2.417 45,000 34,000 $3,000 153,052 149,￿0 112,S)0 75.767 ,498 114,688 23,530 38,000 30,CN)D 8,126 15,868 13,880 55,CM)O 260.(M)O 12,083 45,000 34,000 22,730 BAklE Manager & BANE 101,151 244,736 15.000 13.118 8,835 12.750 {32161 101,151 131,010 20,000 39,353 6,027 12,750 2.274,536 1.614.013 TOTAL GRANTS ANO CONTRACTS 2.313.094 1.730.233

"OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 EXPENDtruRE Dlr•¢t costs Support costs Tot41 2022 Total 2021 Chailatde acthvitios.. Counselling Services Outreaeh se￿￿8 Young RèfiJGèÈS Prol&i Young Caiers Profvcl 1.172.758 180.871 111.996 216,857 50,799 14,490 21.892 18.307 113,631 21.105 12,634 24.717 1.337,188 216,466 146,522 259,881 1.100,331 211.669 163,449 268.498 1.682,461 105.489 172.087 1.960,057 1,743,947 All costs are 811crAted be￿ Ihe expenditure cat8gonas abovè on a basis d8sigwl to rofl8¢t tho use of ihe rescyJrc. Costs relaikng Io a p8rtkxJl8r actmty are dkecuy. others art appcrfllon•J on an dpproprialo bth. being. spent. CHARtrA8LE AcTIv￿lES Unr•strfctod R•strlct•d Funds Funds Total 2022 Total 2021 CounsdMng Sem Outreach Servres Young R•fugè8s Pft4W Young Carers Prc4ect 1.310.838 202,837 146,$22 258,895 26.350 13.829 1.337,188 216,466 146,S22 259.881 1,100,331 211,669 163,449 268.498 986 1.918.891 41.165 1,960,057 1,743,947 IA 2021 £1.585,783 01 the expenditsJ￿ in relalion to d)ariiable %twitios wa$ 8ttn'bulaUe lo th? Unrestric￿ ftjnd. wth the rem8lnlng £158.165 th"ng attntA￿lS to wstri¢tsd kjrtd. SUPPORT COSTS 2022 2021 HR and CO￿￿11r Cleaning and waste coM8Cti¢y) oirice Supplie Telgphone and Intemet R8nl. Ratas and Utilibèx OperaJng lease payment5 CoTnputer Maintonanc Office and Computèr EqLHrxiwt Repairs In8urane• Payroll Printing ond Postsge 8,828 11,927 2.866 9,554 47,075 35,000 11.279 18,933 3,404 6,469 6.390 1.617 525 8,220 6,178 11.516 2.704 6.280 43,063 35.OLK) 12.152 19,613 1.249 5,834 6.243 8.109 2,928 8,418 Governance cosls Inole 61 172.087 169.285

"OFF THE RECORD" YOUTH COUNSELLING CROYDON {A company Limited by Guarantsel NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 NARCH 2022 GOVERNANCE COSTS 2022 2021 Auditors. rèmunèrabon Professional fees CuThent year 8,172 8,370 48 8,220 8,418 MANAGEMENT COMMITTEE REMUNERATION AND REIMBURSED EXPENSES Durlng lh& year no ManagwN¢nt Comrnttiee rnernber recdved rernunaraith (2021.. Nonè) or r61Mtr￿r$Sd èMpèns•s. MOVEMENT 114 FUNDS Thls Is siatèé after dwrgry.. 2022 2021 Audilm. rernuneralk)n- a[￿lt fees 8.172 8,370 srAFF COSTS 2022 2021 Wages and $818rb8 Employetr8 N8bonal Insurnrte Pan8￿n ccnlribullons 1.493.157 127,817 61,$07 1,307,577 105,645 56,626 1,682,481 1,468.848 Th• monlhly numberof enyloyees by he8dcwnt durirg the year was.. 2022 58 2021 57 recl chant80￿ 8thrt Admlni8lrats￿ aThJ man¥Jtrm•nl 64 62 The full hmè ￿U￿al￿rt number ol amwnleLI to 4412021.. 391 No ern￿Oyee r￿1Ve￿ remuneratth amovnlwi9 to I￿re than £60,(*JO in the year12021.' rwMel. The total arn￿￿t ol emF4oye8 benèfits re¢eNed by key managemont personn81 Is £403,13012021. £34f.B121. The Tyust considers 11$ key man￿emen1 pe¥s(￿n•t to compronrrise t￿s• individuals I'sled on pag8 1. 31

"OFF THE RECORD" YOUTH COUNSELLING CROYDON (A company Limited by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 10 TANGIBLE FIXED ASSETS Land & t￿lIdIng8 aquipmant Total I)ST At 1 Aprfl 2021 arbj 31 March 2022 138.672 6.221 144.893 DEPRECIATION At 1 April 2021 and at 31 March 2022 6.221 6,221 NET BOOK VALUE A131 March 2022 138,672 138,672 At 31 2021 138.672 138,672 Th¢ costs of the Ireehdd proF48rty and olher oxpèn(liture1£135,LMX) and £3.672 las￿¢tive￿I are shown gros8 of a £138,672 grant r8e8lved frcfn Department of Heatth. Und8r Iha eonditson8 8tt8chiThJ tQ grant dated 28 April 1995 the premises are to be used for Ihè ¢h81it8ble objethe3 of 'Off the Record, Youlh G￿nsellin0 se￿￿09. Shwld thè eA)nditions of th8 granl cease lo be mat the chantat40 ￿panY Is duty bound to infonn the secret￿ ol Stste aThJ to rèfvnd to lh8 Department of Heallh an am(MJnt W4ual to ttwi portion ol open m8rkei value ol ¢h8 property 88 is atlnbul2t4e to th8 expen(1rture ofthe c8tyts1 sum. 11 DEBTQRS 2022 2021 Olhef d•blor5 and prepayrnents Granls re¢eNabb and accrued incom• 40.087 37.714 29.882 1 SO.007 77,801 179,889 At the end of Ih8 year wls were due fr(m n￿l￿p1* datlng January 2022, Ihe m8jcty of the w86 ￿1¥•(1 2022. 12 CREDrroRS 2022 2021 Accruals and delerr&1 inrrAT 112.355 127,064 112.355 127,064 32

"OFF THE RECORD" YOUTH COUNSELLING CROYDON IA Company Llmlted by Guarantee} NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDEO 31 MARCH 2022 13 RESTRICTED FUNDS Balanc• at 01.04.21 Incoming Re8ourc•• Rasovrce8 expended Trnnsf•rs Balance at 31.03.22 nsèlllng Sènitèi Outrèach Sel￿r YLKing Refug￿$ Proje¢1 Young care￿ Pro1￿1 25.087 13.471 126,3501 113.8291 1,263 3,907 350 19861 3,271 41.7LKI 38,&18 141.1651 1,621 3.271 Couns•lllnq: Th888 ftmds are lor the of Iw. ￿￿fiyontl8I youry p￿p￿,8 C￿nsellI￿ seNces nclLKJlng onlintr Se￿￿. Oulreaeh Servl¢¢$: This fvnd is the provisi￿ of BAME mental hèalth outrèxch and ¢ornmunity developmeni and a Mental Hoamh NawJor in Sutton. Young R•fug•es Profvct.. Thes8 fuThJs am for prwsK)n of crAJn8elling group Wofk support for young refuge&s and as￿urn seeker5. Young Car•r8' Pr4•ct: fuThJs ar• for thè pmMS1￿ of inform8tKJn, advocacy, 8UPPOrt and respite lor ¢hIld￿ young peOe ¥￿th caring respOnbIlrt￿ al tsjmo. Comparatlvo R•strbcl•d Fund• B•l4nrA 4t 01.04.20 Incomlng R￿0￿1¢04 Rè8oure•i •xpend•d Tran8férn 31.03.21 Counselllng Servkas Outreach s8￿Ce Young Refugees Projèct YouryJ Carers Project 6,369 28.302 2,719 4,310 37,057 53.123 143,4261 181,4T71 12,7191 130,5431 30,140 3.907 41,7(X) 120.320 158.1651 52 3,907 14 DESIGNATED FUNDS 8alanG• at 31.03.21 Designaliong R•l•as•d Balane• at 31.03.22 0¢91gnatlons Properly fund Datab Online pbffoTm 138,672 40.0(KJ 138,672 75.OCrf) 15,000 35.orKJ 15.OCKJ 178.672 50.OCK) 228.672 Purp08•8 of d•algnat8d ful￿8. Property fvnd- IhL3 represents Ihe v81L of the pxy)ety which th¢ tharity r¢)er8te3 from and fh¢refor¢ the funds aTa not av8ilable forgeneral purFrf)ses (see note 10) Database- Ihiy reFffesents monies n respecl of ¢xtsts lo prLwJuce g datsbase for th¢ tharity OnllN platlorni- thls rep￿nts in rèspaLX of CWS to pr(xfuce a new (￿￿.ne platfcrn for the charity

"OFF THE RECORD" YOUTH COUNSELUNG CROYDON IA ￿MpanY Limited by Guarantee) NOTES TO THE NNANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 14 DESIGNATED FUNDS Icontinued) Compara11￿ D•slgnatsd lunds Balnc• at 31.03.20 De$lgnlon$ Released Balancè at 31.03.21 Deslgnallons Propety fur Staff tralnlng Datsbase 138.872 6.651 138.672 16,6511 40.tKI) 40,CM)O 145.323 {6.651) 178.672 15 ANALYSIS OF NEf ASSETS BETWEEN FUNDS Restrlct funtts Unr•strlct•d fund8 Total Fund8 Fixed assets Curroni assets Curr9nl liabilib'es 138,672 11,234,439 112.355 138,672 1,126,710 112,355 3.271 3.271 1,149.758 1,153,027 Cornparnt￿• analy818 ol n•t a•s•ts b•lw••n funds 2021 R•8trlct fund$ Unr•strlet•d funds Total Fundo 138.672 769.248 (127.0641 138,872 773.155 1127.0641 Flxttd 85sots Curyent as8ets Currant 118￿1￿89 3.907 3.907 780,856 784.763 16 LEASE COMM￿MENTs Op&rahng leases which exF4re'. Land and BulldSngs 2022 2021 Imthin one ￿ar 8ett¥een one and five years 35.OIKI 124,370 35,000 159,370 Subsequent to the finandal ye8r end, Ihe company ente￿￿ mto an op*ats'ng lease lor 1 year lor thelf premlses in Croydon vaued at a cL¥nrTMlmgnt of £18.61KI pa 19th April 2022 10 18 April 2023. 17 COMPANY LEMITED BY GUARANTEE The Chanty ss lirThled by guarantee and 8cwrdingty has no share wftal. The liabillty guwarteed by each mernb8r is £1. The aultxyised membarshp of ￿ oJnpany 15 unlimit8d. At 31 March 2022 the rnembership was five {2021.. fvel.

"OFF THE RECORD" YOUTH COUNSELLING CROYt)ON IA company LimFted by Guarantee) NOTES TO THE NNANCIAL STATEMENTS FOR THE YEAR ENOEO 31 MARCH 2022 18. RECONCIUATION OF NET EXPEND￿uRE TO NET CASH FLOW FROM OPERATING ACTMTIES 2022 2021 Net inc￿0 1 {expenditurel ts 31 K4ar¢h 2022 388.284 4.941 Bank Interest Decre8s81lincrea88} in d8bt loecrea8e￿lK¥¢03• in credilry 11361 102,088 {14,7091 15291 182,1291 66.727 Nel cash flcN4 frcm operats'rvJ acts'vities 455,507 110,99)) 19. RELATED PARTY TRANSACTIONS Th¢r¢ were no rel8tsd paity tr8n8aca*m8 during tha y••r12021.. Non¢l.