OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2024-03-31-accounts

CROYDON YOUTH INFORMATION & COUNSELLING SERVICE LIMITED (Limited by guarantee) Known as CROYDON DROP IN CDI COMPANY NO: 03092355 CHARITY NO: 1049307 REPORT AND AUDITED ACCOUNTS for the year ended 31" March 2024 SIMPSON WREFORD & PARTNERS CHARTERED ACCOUNTANTS AND STATUTORY AUDITORS Suffolk House George Street Croydon CRO OYN

Cro don Youth Information & Counsellin Service Limited Status: Company Limited by Guarantee No. 03092355 incorporated on 17 August 1995 Charity registration No. 1049307 The Company's governing document is its Memorandum and Articles of Association incorporated 17 August 1995. Secretary and Registered Office: Nicola Newman 132 Church Street Croydon CRO IRF Trustees: Mr. Roger King (Chair) Mrs. Anne Smith (Vice Chair) Mrs. Jill Keehan ITreasurer} Mrs. Janet Austin Ms. Queenie Chizea (resigned Sept 20231 Ms. Shannen Doherty Iresigned Sept 20231 Ms. Rhianne Elleston M r. 8asil Morris Ms. Carolyn Osbourne (resigned Feb 20241 Mr. Alkan Shenyuz (resigned Sept 2023) Chlef Executlve Officer: Mr Shaun Polley (appointed Sept 20241 {previously Mr. Gordon Knott resigned August 2024} Auditor: Simpson Wreford & Partners Chartered Accountants and Statutory Auditors Suffolk House George Street Croydon CRO OYN Bankers: The Co-operative Bank PIC 91 George Street Croydon CR9 3QT Solicitors: Streeter Marshall 74 High Street Croydon CR9 2U

Cro don Youth Information & Counsellin Service Limited Trustees, Report foy the year ended 31" March 2024 The members of the Board of Trustees of the charitable company, present their annual report together with the audited accounts for the year ended 315t March 2024. The reference and administrative information is set out on page l. Our purpose and activities The objects of the charitable company are the advancement of education, the furtherance of health and relief of poverty, distress and sickness of young people in the community of Croydon and the surrounding areas in accordance with its Memorandum and Articles of Association. The trustees confirm that they have referred to the guidance contained in the Charity Commission's genera I guidance on Public Benefit when reviewing their objectives and activities and in the planning of future activities. They have also considered the guidance 'Public Benefit.. Running a Charity IPB21'. It is the judgement of the trustees that attivities in pursuit of the above objectives fully meet the Public Benefit test, which they have kept in mind in planning programmes for the charity. In delivering services and in the appointment of staff, volunteers and trustees, the charity operates a strict policy of no discrimination on any grounds. Review for the year: Artivities, Achievements and Performance A reminder from the individuals with whom we have worked this year of why we do what we do... "l om stronger thon I thought, I didn'tfeel worthy or valuable ond Ifelt weak. I hove learnt that when it is dark there is always light and I can get through. I strivefor thot. l amfeeling better about myself. "I had the opportunity to talk about my emotional state of mind with the counsellor and to others outside of counselling. I didn't realise how much I hod to deal with ond how much was on my shoulders. l am overwhelmed by my thoughts sometimes." I think you should be in our school more often. You're amazing and very comforting, l also love how you are so understanding. Overall I love OutreL7Ch. "You came to my school before ond the work you do is really good. I know I can come on the bus if I need to tolk. -1 was at a stage where I really needed a leg up in life, Ifeel like you ond your service have really given me the support to reach goals I didn't think I could achieve.- At the beginning tolking about my Nan, because I was scared of how I might reoct (cry) ond not knowing how to keep it in, but I realised I don't need to keep my tears in but to show my emotions and notfeel bad. Coun5elling has truly made things a lot eosier and understondablefor me thank you.-

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended 31" March 2024 Review for the year: Activitie5, Achievement5 and Performance (contlnued) A5 a self-respecting Charity and independent Volunta ry Sector orga nisation, CDI continues to live large and breathe deep in response to meet the fluctuating needs of loca5 children, young people and families. This year's activities continue to be influenced by the post~pandemic fallout, the tough economic la ndscape and the realities of sustaining self, family and community in 2024 Britain. The Trustees extend our sincerest thanks and deepest regard for the work in which our staff are engaged. Principles for our work We continue to believe in a compassionate, creative and person-centred approach to our work where the offer of a genuine, helping relationship is central to a successful outcome. We look for the bigger picture, are less interested in a single 'diagnosis' or a judgement on a presenting issue. We are committed to a big-hearted, holistic response to individuals that takes into account socio-economics, politics, systemic inequalities and historic discrimination that hugely impact on our beneficiaries. We still believe in 'doing with, not'doing to, meaning we encourage our committed workforce of paid and volunteer colleagues to make sure we offer honest and stability presence and to respond the best we can to the fluctuating needs of the local community. Our charit¢s stated lutopicl Vision... One day there will be no requirementfor our services,. there will be no adverse childhood experiences, we will have neutralised climate change and everyone in the community hos the meons to survive, ha5 shelter, food, education, employment and many healthy relotionships. And our Value statement... We safeguard the welfare of Children, Young People & Families • We have a shured purpose and a positive intent We are willing to change • We are opinionated but adaptable • We encourage courage over comfort We believe innovation comes from being different and being creative • We treasure participation, involvement andfeedback • We use evidence-based practice using the evuluation to know what's working & what Isn't • We work in lots of partnerships because we know we can't do this alone ' If the CDI team can't help, then we will try tofind Someone who can Children and Young People remain at the centre of the picture We live and work with a backdrop of austerity measures imposed on the community since 2008, dismantling of youth services, embedded discrimination, welfare benefit reform, a narrow educational curriculum, insufficient housing stock and no true parity of investment in Children's Mental Health. Individuals continue to come through our front doorwishing {and needing) to explore their circumstances, their thoughts, feelings and the options open to them in order to live as best as possible given the circumstances that surround them. We remain committed at CDI to come alongside the community for as long as it takes to help make a difference. OLJr services.. o Advice, Rights & Advocacy o Care For Croydon Collective o Counselling in the Community Counselling in Educational Settings Mental Health Support Team in schools and academies o Outreach & Talkbus o Parent & Infant Relationship Service The Young People's Team

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended 31ST March 2024 Working with Children, Young People and Families All the data and feedback from our activities continues to be published in our quarterly Whole Service Monitoring Reports with a summary provided in our Annual Review. The activities detailed below remain central to the achievement of CDI'S aims and objectives. Advice & Rights Advocacy Jacqui Henry, our Advice, Rights & Advocacy {A&RA} Manager works with children, young people and famllies who present with issues such as Disability, Learning Difficulties, insecure Housing, School Exclusions, Domestic Abuse, Sourcing Food, Welfare Benefits & applications for EHCPlans. We continue to evidence that every individual, without exception, brings with them connected concerns around their emotional well-being and mental health. The number of consultations offered rose again on last year to 583 with IOOYO of appointments attended, no cancellation5. The main sources of referral were Self, Social Care, Schools, GPS, via the internet and from other CDI projects. 90% accessingAR&Awere female whilst our BME communities were represented by an average of 90% of clients in the caseload. We were successfully reaccredited this year by Advice Quality Standard and we used the accreditation to consolidate our local voluntary sector Advice Services Alliance with Citizens Advice, MIND, South West London Legal and Age UK to come together in the effort to try to maintain everyone's service provision and funding levels. We Still have funds from the original £5k grant from the Council's Household Support Fund which we have carefully used over the year to purchase school uniforms, children's clothing, a gym membership and essential white good5 for families. In January the Church Tenements Trust agreed to give us £750 per year to keep this Fund sustained. Care For Croydon Collective Tanya Wallis leads this bi-monthly online forum which was born in the pandemic and continues to flourish as a unique offer that has now gone national with its audience. Set up initially for the workforce we invite parents, carers, foster carers and adoptive parents to join us. The purpose being to share good practice, opinions and experiences. This year we had presentations that included 'Behaviour That Challenges, with Tim Richards, showed 'A Cronx Tale, film with Chardine Makaveli-singh, Mick Cooper 'Psychology at the Heart of Social Challenge,, Lou Moultrie focusing on Domestic Abuse We Have A Voice, and Robyn Steward leading a session on 'A For Autism,. Counselling in the Community for 10-25 year olds For the 3, year running, referrals increased, to 547 young people and our waiting time for counselling to begin post-assessment is currently at 18-20 weeks. 2,970 sessions were offered with 84% of young people in counselling aged under 18, 72Yo identified as female, 23% male and 40A identified as non- binary and/or transgender whilst over 50% were from a BAME heritage. We delivered our community counselling services with a team of volunteer counsellors, paid counsellors and clinical supervisors.

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended 31" March 2024 Counselling in the Community for 10-25 year olds (continued) The number of children referred to us from CAMHS still accounts for 60Yo of our total referrals whilst other referral sources include self, G Ps, families & friend5, Social Care, Schools and Adult Mental Health Services. IO% of young people assessed for counselling are Children Looked After or Care Leavers, 10% have issues around autism whilst the main presenting issues this year were anxiety, depression, bullying, eating issues, family relationships, identity, isolation, bereavement, f riendships, school, self harm, suicidal ideation, anger, discrimination, neglect, panic attacks, sleeping difficulty, gang related, pa rental mental health, impact of social media & self-esteem. Counselling in Educational Settings Our colleagues in educational settings continued to accommodate us on site and we maintained counselling services at Elmwood Junior School, Harris Croydon Primary, Harris Academy South Norwood, Harris Academy Beulah Hill, St Nicolas School, Oasis Academy Shirley Park and Forest Academy. In our schools, services we counseSled 210 children and young people in Primary, Secondary and Special Schools with 65% from a BAME heritage, offering a total of 1,517 sessions. The feedback we receive from young people indicates they continue to appreciate being able to access an independent, therapeutic service that is on-site. The main presenting concerns for these children were anxiety, family and peer relationships, bereavement &105s, self-harm, low mood, anger and school-related issues. The Mental Health Support Team This year Wave 6 consolidated its delivery in All Saints Primary, Archbishop Tenison's CofE High School, Beulah Nursery & Infant School, Cypress Primary School, Forest Academy Primary School, Harris Academy South Norwood, Harris Invictus Academy, John Wood Nursery & Infant School, Norbury Manor Primary, Oasis Academy Arena, Robert Fitzroy Secondary School, Rockmount Primary, The Minster Junior School, The Minster Nursery & Infant School. Our new Children's Wellbeing Practitioner ICWP) trainee, two Emotional Mental Health Practitioners, one EMHP trainee and two Counsellors received 344 referrals and offered 2,102 sessions to 230 young people whilst the partnership with Off The Record overall engaged with 28 Croydon schools with a remit to reach a school population of 16,000 children and young people. 56Yo of young people153Yo female, 47% malel were from BME communities whilst the main presenting issues for all genders were anxiety, behavioural issues, low mood and self-harm. Our partnership with Off The Record was awarded the commission to deliver the new Wave 12 and we will be recruiting for this in September with a remit to service delivery commencing in January 2025.

Cro don Youth InformatRon & Counsellin Service Limited Trustees, Report for the year ended 31. March 2024 Outreach & Talkbus We took delivery of Lorn, our new Talkbus in July 2023 and continued to deliver the service across 50+ sites in the Borough. We completed the Young Londoners project and focused on the other components of Outreach which include Go Further Go Higher, Safe Space, Help Is At Hand lour parent/carer helpline} and commenced work on a pilot funded by the NHS in partnership with Off The Record in Croydon Custody Suite This year Talkbus delivered over 490 sessions out and about in the Borough and supported over 4,256 individuals, 60% of whom were under 16,5, with 55D/o identifying as male/45Yo female and the proportion of young people accessing Talkbus from BME communities this year being 53% on average. The remaining balance of the footfall was made up by parents, carers and professionals who access the Talkbus looking for support for young people with whom they live, support or work. The main issues presented this year were Low Mood, Stress, Suicidal Ideation, Self Harm, Relationships, Personal Safety, Healthy Living, Sexual Health, School, Careers/Education, Bullying, Housing, Self Esteem a nd looking for General Information, Advice & Guidance. Due to funding expiring Clinton Waller, Outreach Manager, and therapist Durim Dogani, were obliged to finish working with Shpresa, a charity supporting young Albanians, although we continue to make funding bids to support our work with this great organisation. In April 2024 we are launching 2 new projects. Firstly, one funded by the Maudsley Charity which will see u5 hosting CAMHS workers aboard the Talkbus in the community for the first time and secondly we will be launching The A (for Autism) Team who will operate from under the Outreach umbrella. Sonia Garnett and Jess Walker continued to grow the Young People's Team and we used a commission from the NHS to lead on a Borough-wide project to bring together all the Croydon Young People's Participation Groups into a Mental Health Alliance. The group were involved in a number of focus & consultation groups, recruitment panels and had a trip out to Streatham Ice Rink. Parent & Infant Relationship Service PAIRS works in partnership with the Local Authority's Family Hub Start For Life service to deliver early interventions and support services to expectant families, and parents/carers who have babies/children up to 2 years old. During this financial period ourteam has actively worked with over 33 families with good outcomes and feedback from the families. Due to the intensity of the work we are alongside families for, on average, 9 months. We successfully recruited a new therapist Maria Zahedi to the team this year. Charlotte, one of our keyworkers, commenced Systemic Practice training and the PAIRS team started Video Interaction Guidance IVIGI training as part of the SFL Family Hubs offer. They also undertook Mellow Parenting co- facilitation. We have just advertised for a third keyworker. This year saw a rise in referrals with complex mental health concerns whilst other presenting issues included Parental Confidence, Parental Mental Health, Isolation, Low Mood, Emotional Social & Behavioural issues, Anxiety and Domestic Abuse with an ever present significant number of safeguarding concerns. The sources of referrals came from Adult Mental Health, Midwifery, Social Care, Health Visltors, the Police and the Local Authority's Early Help services.

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended 31" March 2024 Fundlng and Posts The Board of Trustees will support the current programme of delivery and staff team; funding reviews are undertaken regularly following the Fundraising Strategy and new applications will be made in accordance with the charity's Business Plan. The Trustees express their thanks to Selina Rice who continues to work with us as Fundraising Consultant. Funds for the year 2024125 have been identified and contracts that are due to conclude are addressed appropriately with new funding applications written wherever and whenever possible. Delay in securing these new funds will be met, as far as is possible, from the charitvs unrestricted reserves. Needs will continue to be identified by the staff delivering the distinct services in consultation with the young people and parent/carers, and targeted applications will continue to be made to support all our services. During this year the charity's actlvities were funded by grants from and service level agreements with: London Borough of Croydon (LAI LA & SWLICB Joint Commission of Counselling & IAG (Open Access) NHS South West London ICB Ichildren's & Adult Services) NHS Mental Health Investment Standard NHS England/CYP Workforce Children in Need Church Tenements Trust Garfield Weston National Lottery Community Fund We are ongoingly grateful for the support that has been provided from these funders and their commissioners because without their support absolutely none of this is possible. The Trustees would also like to sincerely thank the individuals and church groups for their fi nancial contributions i n supporting us with financial donations and with their time and sharing of experience. Staffing and VoSunteers The Trustees welcome this opportunity to absolutely thank our dedicated workforce whose shared purpose and intent is to support our local comm unity to the best of our abilities, whilst consistently going above and beyond and carrying out duties with integrity and creativity. As a voluntary sector service, we understand the key role that voSunteers have and how much you contribute to the support of local services. In return we hope to see volunteers gaining experience which can helps them gain self-confidence in their capabilities and empower them to access paid employment or engage in meaningful activity. Our impact and outcomes are documented in our Quarterly and Annual Reports that are available on our website and distributed throughout the year to commissioners and other interested parties.

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended 31" March 2024 Into The Future This year we have redesigned our website, created new publicity materials, built up the Staff Handbook, invested in MeLearning online professional development and delivered 5 Learning & Development Days (Level 3 Safeguarding/Queer Mental Health for Young People/Disability Awareness/Conflict Resolution/Lea rning & Lea rning Styles). We are very proud of the fact that the Nicola Boswell Memorial Fund has now helped support 35 individuals pursue their career and entrepreneurial ambitions. Although we were striving for a year of consolidation, we have increased the number of staff on the payroll to 52, atthe end of the year and again increased the yearlyturnover. We recognise that our efforts come with a cost attached and we have recogni5ed this by continuing to commission an Employee A5SiStance Programme, were able to offer a salary increment to paid staff, held the yearly Residential Retreat and delivered two six-monthly We Thrive staff wellbeing surveys, the most recent of which achieved a IOOYO Staff completion rate. In practical terms we have continued to embed better awareness and practice around Equality, Diversity & Inclusion, recruited more IAPT Recruit To Train trainees, published and promoted 'A For Autism, and sustained all our delivery. We need to maintain our current financial position, move towards better marketing and promotion of the charity, recruit more Trustees, procure a new Client Relationship Management database, promote our new workshop/film 'A Cronx Tale, and initiate OLJr new A (for Autism) Team service. We are a naturally'can-do, charity brimming with curiosity and creativity however we have to be realistic about matching capacity to ongoing demand on us whilst maintaining our self-care. We will continue to promote kindness and compassion in pursuit of our professional and socially-just service delivery. In the Annual Report this year our CEO used the quote 'Fail we may, but sail we must, and it is towards that ambition we continue to aspire.

Cro don Youth Information & Counsellin Service Limited Trustee5' Report for the year ended 31" March 2024 Financial Review The financial management of our charity is very important to us all and we have great transparency in how and where our funds are directed. At the end of this year, our reserves totalled £1,124,019, of which £111,393 were restricted in use. The reserves comprise £322,441 held in our bank accounts, £ 135,630 invested in fixed assets and a surplus of debtors over creditors of £665,948. Our income forthe year was £1,922,794, a 25% increase over lastyear and our expenditure was £1,576,186, 2Yo more than last year. As a result, we made a surplus for the year of £346,608. Much of this surplus arose in March 2024, when we were allocated additional funding by SWL NHS, Our budget for 2024125 predict5 that we will incur a deficit for the year and the surplus we made this year will be used to fund this deficit and also to expand our activities in 2024/25, particularly in the support of young people facing neurodiverse conditions. As a charity we continue to be very eff icient in the use of our funds. This is due in part to the time and commitment of our Treasurer, Jill Keehan, who assisted and supported the CEO and our Deputy CEO, Nicola Newman. Jill's overview of our financial capabilities and risks continues to be invaluable to the senior management team and trustees. We record thanks to Jill, and to Nicola, our Company Secretary for the efficient manner in which our records are maintained. Reserves Policy The management committee have established a policy whereby the unrestricted funds not invested in tangible fixed assets (the 'free reserves'} held by the charity should be between 3 and 6 months of the resources expended, which equates to between £394,046 and £788,092. As at 31st March 2024 the accounts show general unrestricted reserves of £503,562, (£1,012,626 when designated funds are included}. The figure of £503,562 represents 3.8 months of last yearfs expenditure. The directors have decided to allocate some of the unrestricted funds to designated projects to ensure the continued existence & expansion of the charity. It has been recommended that if the charity's unrestricted reserves fall below £IOO,000 then an emergency meeting of the trustees should take place to discuss immediate action. Our reserves are reviewed regularly, so that the trustees can decide on the appropriate use of them. The trustees and CEO examine ways of ensuring that there is appropriate 'contingency' funding to support time-bound projects. Trustees The Trustees of the charitable company during the year and up to the date of signing this report are listed on page I The trustees, as members of the charitable company, undertake to contribute to the company £1 in the event of the company being wound up and having debts and liabilities which it cannot meet from its assets.

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended ST 31 March 2024 Structure, Governance & Management Governing Document Croydon Youth Information and Counselling Service Ltd 15 a private company limited by guarantee governed by its Memorandum and Articles of Association. It is registered as a charity with the Charity Commission. Appointment of trustees As set out in the Article5 of Association the chair of the trustees is nominated by the membership and Board of Trustees. The trustees have the power to co-opt further members to fill specialist roles. The trustees also have the power to appoint further trustees throughout the year, which numbers should not exceed one third of the total number of trustees. At each general meeting all trustees retire and may be reappointed. Further trustees may be elected if recommended by the existing trustees, and after written notice. All members are circulated with invitation5 to nominate trustees prior to the AGM, advising them of the retiring trustees and requesting nominations for the AGM. When considering co-opting trustees, the Board has regard to the requirement for any specialist skills needed. Trustee induction and training New trustees undergo an induction meeting with the Chair and CEO to brief them on their legal obligations under charity & company law, awareness of the potential for conflict of interest and the Charity Commission guidance on public benefit,. and to inform them of the content of the Memorandum and Articles of Association, the committee and decision-making processes, the business plan and recent financial performance of the charity. During the induction they are invited to meet key employee5 and other trustees. Trustees are encouraged to attend internal and appropriate external training events where these will facilitate the undertaking of their role. Organisation The Board of Trustees administers the charity. The Board meets bi-monthly and there is a sub- committee covering Finance & General Purposes, which meets bi-monthly. A Chief Executive is appointed by the trustees to manage the day-to-day operations of the charity. To facilitate effective operations, the Chief Executive has delegated authority, within terms of delegation approved by the trustees, for operational matters including finance, employment and development. The salary of the chief executive is determi ned by the trustees, utilising voluntary sector pay scales as guidance. Charity Governance Code Currently the Board of Trustees oversees the charity's governance policies and procedures. All work undertaken is in line with the Charity Governance Code which although not a legal or regulatory requirement, it sets the principles and recommended practice for good governance. The charity recognises that good governance is fundamental to its success and strives to develop high standards of governance. 10

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended sr 31 March 2024 Risk management The trustees have a risk management strategy which comprises: bi-monthly review of the principal risks and uncertainties that the charity currently faces, and the establishment of policies, systems and procedures to mitigate those risks identified in the annual review; and the implementation of procedures designed to minimise or manage any potential impact on the charity should those risks material ise. This work has identified that f inancia I sustainability continues to be the major financial risk for the charity. The London Borough of Croydon was a principal funder of the charity's activitie5 and its current financial situation continues to be a matter of concern. This has prompted us to continue to seek funding from other sources and we have been successful, due to the fact we have written over 80 separate funding bids in the last 36 months, in maintaining our current service delivery as well as nurturing newer projects, most particularly the Mental Health In Schools Team. A key element in the management of financial risk is a regular review of available f unds to settle debts as they fall due, regular review of the bank balances, and active management of debtors, and creditors, balances to ensure there is sufficient working capita l. The Covid-19 global pandemic, climate change, energy, geo-political insecurity, cost of living agendas and local socio-economic concerns continue to refocus us on non-financial risks and we have responded accordingly to reflect these events in our operational & strategic procedures and protocols. Other non- financial risks, especia Ily the health and welfare of our workforce, and includi ng operational concerns in our external service delivery, are monitored and addressed as appropriate. Statement of Trustees, Responsibilitles The Trustees {who are also directors of the charitable company for the purposes of company law} are responsible for preparing the trustees, and financial statements in accordance with appl icable law and United Kingdom Accounting Standards Iunited Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to: al select suitable accounting policies and apply them consistently; b} observe the method5 and principles in the Charities SORP; c) make judgements and estimates that are reasonable and prudent,. dl state whether applicable UK accounting standards have been followed, subject to any departure5 disc105ed and expla ined in the financial statements; el prepare the financial statements on the going concern basis unless it Is inappropriate to presume that the charitable company will continue in operation. The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitabSe company, and which enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsibSe for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions. 11

Cro don Youth Information & Counsellin Service Limited Trustees, Report for the year ended ST 31 March 2024 Statement as to disclosure to our auditors In so far as the Trustees are aware at the time of approving our trustees, annual report: there is no relevant audit information of which the company's auditor is unaware, and the Trustees individual ly have each taken steps that he/she/they are obliged to take as a director in order to make themselves aware of any relevant audit information and to establish that the company's auditor is aware of that information. This report has been prepared in accordance with the small companies, regime under the Companies Act 2006. Approved by the Board on 09.09.2024 and signed on its behalf by: R. King, Chair 12

Cro don Youth Information & Counsellin Service Limited Independent Auditors, report to the members of Croydon Youth Information & Counselling Service Limited for the year ended 31 March 2024 Opinion We have audited the financial statements of Croydon Youth Information & Counselling Service Limited (the 'charitable compan¢} for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet and the notes to the financial statements, incl uding a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financia I statements: give a true and fair view of the state of the charitable company's affairs as at 31 March 2024, and of the incoming resources and application of resources, including its income and expenditure, for the year then ended; have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and have been prepared in accordance with the requirements of the Companies Act 2006 and the Charities Act 2011. Basis for opinion We conducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKI) and applicable law. Our responsibilities under those standards are further described in the Auditors responsibilities for the audit of the f inancial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the fina nci31 statements in the U K, including the FRC'S Ethical Standard, and we have fulf illed our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 13

Cro don Youth Information & Counsellin Service Limited Independent Auditors, report to the members of Croydon Youth Information & Counselling Service Limited for the year ended 31 March 2024 Other information The other information comprises the information included in the annual report of the trustees, otherthan the financial statements and our auditorfs report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this give5 rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to reporLthat_fact-- We have nothing to report in this regard. Opinion on other matters prescribed by the Companies Art 2006 In our opinion, based on the work undertaken in the course of the audit: the information given in the Report of the Trustees for the financial year for which the financial statements are prepared is consistent with the financial statements; and the Report of the Trustees has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees. We have nothing to report in respect of the following matters where the Companies Act 2006 and Charities Act 2011 requires us to reportto you if, in our opinion: adequate accounting records have not been kept by the charitable company, or returns adequate for our audit have not been received from branches not visited by us,. or the charitable company's financial statements are not in agreement with the accounting records and returns; or certain disclosures of trustees, remuneration specified by law are not made. or we have not received all the information and explanations we require for our audit. Responsibilities of trustees As explained more fully in the Statement of Trustees, Responsibilities set out on page 11, the trustees {who are also the directors of the charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control 3S the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 14

Cro don Youth Information & Counsellin Service Limited Independent Auditors, report to the members of Croydon Youth Information & Counselling Service Limited for the year ended 31 March 2024 Responsibilities of trustees {continued) In prepa ring the financial statement5, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the financial statements We have been appointed auditor under the section 144 of the Charities Act 2011 and report in accordance with that Act. Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is deta iled below: We obtained an understanding of the legal and regulatory framework applicable to the charitable company and the sector in which it operates, through discussions with management and those charged with governance, and also from our detailed understanding of the sector. We identified the financial reporting framework including but not limited to (United Kingdom Generally Accepted Accounting Practice, The Charities Act 2011 and the Companies Act 20061, Data Protection Act 2018, Bribery Act 2010 as being of significance in the context of Croydon Youth Information & Counsell ing Service Limited and its ongoing activities. We made enquiries with management and those charged with governance and also reviewed board meeting minutes to confirm our understanding that the charitable company continued to comply with the applicable legal and regulatory frameworks, and also to confirm our understanding of the specific policies and procedures enlisted by the charitable company to ensure ongoing compliance. We assessed the susceptibility of the charitable company's financial statements to material misstatement, including how fraud may occur, and gained an understanding of the charitable companws policies and procedures on fraud risks through discussion with the charitable company's management. 15

Cro don Youth Information & Counsellin Service Limited Independent Auditors, report to the members of Croydon Youth Information & Counselling Service Limited for the year ended 31 March 2024 Auditor's responsibilities for the audit of the financial statements (continued) We considered the risk of material misstatement due to fraud as a result of possible management override of controls, and improper revenue recognition. To address these risks we tested the appropriateness of journal entries posted, reviewed those judgements made in making accounting estimates, and tested the application of revenue recognition and the cut-off of revenue. We communicated those laws and regulations considered relevant to the charitable company, and potential fraud risks to all engagement team members, and consider that the engagement team had the appropriate competence and capabilities to identify or recognise non-compliance with laws and regulations, and remained alert to any indications of fraud throughout the audit. Due to the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material mi55tatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities is available on the Financial Reporting Council's website at: https.'//www.frc.org.uVOur-Work/Audit/Audit-and-as5urance/Standards-and-guidance/Standards-and- guidance-for-auditors/Auditors-responsibilities-for-audit/Description-of-auditors-responsibilities-for- audit.aspx. This description forms part of our auditorfs report. Use of our report This report is made 501ely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to State to them in an auditors, report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Alasdair Weaks (Senior Statutory Auditor) for and on behalf of Simpson Wreford & Partners, Chartered Accountants & Statutory Auditors Suffolk House, George Street, Croydon, CRO OYN ..2024 16

Cro don Youth Information & Counsellin Service Limited Statement of Financial Activitles (including income and expenditure account) For the year ended 31 March 2024 Total funds Z024 Restricted funds las restated Total funds 2023 (as restated) Restricted Unrestricted funds funds Unrestricted funds Note Income Income from generated fund5'. Voluntary income Investment income 32.520 27,207 314 59,727 314 31,381 39,676 84 71,057 84 Income from Charitable activities 1,862,753 1,862,753 1,461,014 1,461,014 Totol income 32,520 1,890,274 1,922,794 31,381 1.500,774 1,532,155 Expenditure Charitable activities Fund raising activities 72,520 1,496,115 7,551 1,568,635 7,551 71,381 1,462,832 7,630 1,534,213 7,630 Total expenditure 72,520 1,503,666 1,576,186 71.381 1,470,462 1,541,843 Net Incomlng/(expendlture) befvre transfer5 140,0001 386,608 346,608 140,0001 30,312 19,6881 Transfers between funds 13 Net movement In funds 140,0001 386,608 346,608 140,0001 30,312 19,6881 Reconclllation of funds Total funds brought forward 151,393 626,018 777,411 191,393 595,706 787,099 Totalfunds carriedfvrward 13 111,393 1,012,626 1,124,019 151,393 626,018 777,411 All income and expenditure derive from continui ng activities. The note5 on pages 20 to 33 form part of these accounts 17

Cro don Youth Information & Counsellin Service Limited Balance Sheet asat 31 March 2024 Note 2024 2023 {as restated) Flxed assets Tangible 355ets Totalfixed assets 135,630 135,630 91,334 91,334 Current assets Debtors Cash at bank and in hand Total current assets io 741,845 322,441 1,064,286 368,098 512.259 880,357 Creditors". amounts falling due within one year li (75,8971 1194,2801 Net current assets 988,389 686,077 Total assets less current Ilabilities 1,124,019 777.411 Net OS5ets 12 1,124,019 777,411 The funds of the charity: Restricted funds Unrestricted funds: Designated General fund Total unrestricted funds 111,393 151,393 509,064 503,562 296,103 329,915 1,012,626 626,018 Total charftyfunds 13 1,124,019 777,411 These accounts have been prepared in accordance with the provisions applicable to companies subject to the small companies, re Approved by the board on its behalf by.. Roger King-Dir Date: 9 September 2024 Com an Number 030923 eehan-Directo te: 9 September 2024 The notes on pages 20 to 33 form part of these account5 18

Cro don Youth Information & Counsellin Service Limited Statement of Cash Flows for the year ended 31 March 2024 2024 2023 Cash flows from operating activities Net cash provided by (used in) operoting activities (see below) 136 137 100 662 Cash flows from Investlng activities Final payment for purchase of new vehicle Interest received 153,995) 314 143,675} 84 Cash provided by{used in) investing activities Change in cash and cash equivL7lents in the reporting period Cash and cash equivalents at the beginning of the reporting period Net movement in cash and cash equivalents Cash and cash equivalents at the end of the reporting period 512,259 189 818 455,188 322 441 512 259 Net income/(expenditure) for the reporting period (as per the statement offinancial octivities) Adjustments for: Depreciation charges Interest received Ilncreasel/decrease in debtors I ncrea5e/ldecreasel in creditors 346,608 (9,688} 9,699 1314) (373,747} 118 383 184) 69,059 Net cash provided by (used in) operating activities 136 137 100 662 Analysis of cash and cash equivalents Total cash in hand at the end of the year 19

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Accounting policies The principal accounting policies are summarised below. The accounting policies have been applied consistently throughout the year and in the preceding year. {il Basis of accountin The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in the UK and Republic of Ireland {FRS1021 (effective l January 20191, the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021 and the Companies Act 2006. The Charity meets the definition of a public benefit entity under FRS102. Assets and lia bilities are initially recognised at historica I cost or transaction value unless othelwise stated in the relevant accounting policy notels). The financial statements have been prepared on a going concern basis and are presented in sterling which is the functional currency of the charity and rounded to the nearest £1. The trustees are of the opinion that there are no material uncertainties which exist which would mean the charitvs ability to continue as a going concern was in any doubt. The trustees have considered the level of funds held and the expected level of income and expenditure for twelve months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern. lill Fund accountin Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity. Designated funds are unrestricted funds earmarked by the trustees for particular purposes, Restricted funds are subjert to restrictions on their expenditure imposed by the donor or through the terms of an appeal. {iiil Incomin resources All incoming resources are included in the statement of financia l activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy, The following specific policies are applied to pa rticular categories of income.. Voluntary income is received by way of grants, donations and gifts and is included in full when receivable. Donated services a nd facilities are included at the value to the charity where this can be quantified. The value of services provided by volunteers has not been included in these accounts. Income relating to next year, but received in the current year, is deferred to the next year. Investment income is included on an accruals basis. Income from charitable activities includes income recognised as earned las the related goods or services are provided) under contract. 20

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 (iv) Resources ex ended Expenditure is accounted for on an accrual basis as a liability is incurred. Liabilities are recognised as soon as there is a legal or constructive obligation committi ng the charity to the expenditure, Expenditure includes any VAT which cannot be fully recovered, and is reported Zs part of the expenditure to which it relates. Costs of generating funds comprise the costs associated with attracting voluntary income Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its benef iciaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them. Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charity and include the independent examiners fees and costs linked to the strategic management of the charitv. All costs are allocated between the expenditure categories of the statement of financial activities on a basis designed to reflect the use of the resource. Costs relating to a particula r activity are allocated directly others are a pportioned on an appropriate basis. Iv) Fixed assets Tangible fixed asset5 are stated at cost less accumulated depreciation. The cost of minor additions or those costing below £1,500 a re not capitalised. Depreciation is provided at rates calculated to write off the cost of each asset over its expected useful life. The rates used are as follows: 10 years 4 years 8 years motor vehicles and equipment computer and off ice equipment improvements to premises Ivi) Debtors Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due. {vii) Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. {viii)Creditors and rovisions Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normal ly recogni5ed at their settlement amount after allowing for any trade 21

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 lixl Lease costs Rentals paid under operating leases are charged to the statement of financial activities on a Straight line basis over the lease term. Ix} Pension costs Pension contributions are charged to the statement of financial activities as they fall due. Employees of CDI joined the government's work based pension scheme in 2017/18. This is a defined contribution scheme, Contributions are expensed a5 they become payable. Ixil Financial Instruments The trust only has fina ncial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value. {xiilJud ements and ke sources of estimation uncertaint In the application of the com pany's accounting policies, the trustees/directors are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. 22

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Legal status of the charity The charity is a private company limited by guarantee, incorporated in England & Wales, and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. Voluntary income Total funds 2024 Total funds 2023 las restated) Restricted funds Unrestricted funds Grants Church Tenements Trust BBC Children in Need Jack Petchey Foundation Relief in Need National Lottery Garfield Weston Miscel laneous grants 12,000 12,000 29,313 12,000 29,379 1,882 29,313 3,107 3,107 10,000 10,000 15,000 Donations ond gifts loo 5,207 5,307 12,796 Total 32 The charitable company benefits greatly from the involvement and enthusiastic support of its many volunteers. In accordance with FRS102 and the Charities SORP IFR5102}, the economic contribution of general volunteers is not recognised in the accounts. 23

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Income from charitable activities Total funds 2024 Total funds 2023 Restricted Unrestricted funds funds Invoiced services LBC & NHS SWL ICB - Open Access LBC Parent & I nfant Relationship Service {PAIRS} NHS SWL ICB Wave 6 MHST NHS SWL ICB Young Londoners Fund LBC Community fund NHS Recruit to Train Local Transformation Fund NHS ICB Safe Space NHS ICB Help is at Hand NHS Mental Health Standard Investment fund NHS SWL ICB CBT Placement NHS SWL ICB Talkbus funding NHS SWL ICB Custody Suite funding NHS SWL ICB Youth Engagement Group NHS SWL ICB Neurodiversity funding LVP MH One Croydon Go Further, Go Higher NHS Ment25 Health Investment Standard Fund Miscellaneous income 145,767 150,000 79,000 145,767 150,000 79,000 142,044 150,000 64,000 45,010 413,002 48,128 45,010 413,002 48,128 45,008 350,332 48,128 60,000 51,576 195,897 63,488 53,083 10,971 84,000 182,881 63,488 91,000 50,000 84,000 23,726 50,000 77,583 22,000 190,000 43,163 89,045 14,960 182,881 63,488 91,000 50,000 84,000 23,726 50,000 77,583 22,000 190,000 43,163 89,045 14,960 43,164 89,044 10,279 Total 1,862,753 1,862,753 1,461,014 24

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Expenditure on charitable activities Charitable Activities Governance costs Fundraising costs Total 2024 Total 2023 Annual report and AGM Bank charges and interest Books and publications Boswell Memorial fund Catering Computer costs, inc. telephone External training providers Consultancy and professional fees Household Support Fund I nsurance Light and heat Database upgrade costs Membership fees and subscriptions M iscellaneous Outreach team expenses Payroll bureau support fees Employee assistance programme Audit fee Rent, general and water rates Premises expenses Pensions Salaries and employers NIC Supervision Training Stationery and postage Talkbus fuel Talkbus expenses Depreciation Travel, accommodation & parking Recruitment fees Volunteer expenses Website, rebranding and publicity Young People's Team 1,196 1,196 1,179 156 156 2,411 8,408 3,702 10,262 2,044 3,942 38,611 33,876 17,325 16,640 28,877 21,564 640 584 4,490 3,924 12,712 7,326 1,290 1,515 6,727 6,965 3,489 1,038 663 1,913 10,654 9,124 3,329 900 8,400 6,250 19,937 19,008 16,666 15,067 51,752 54.375 1,254,368 1,254,154 21,000 21,434 22,915 15,761 5,490 7,037 1,613 2,265 2,772 4,915 9,699 8,060 6,920 302 7,896 80 156 2,411 3,702 2,044 38,611 17,325 23,596 640 4,490 12,712 1,290 6,223 3,489 663 10,654 3,329 5,281 504 8,400 19,937 16,666 51,295 1,246,387 21,000 22,915 5,490 1,613 2,772 9,699 8,060 6,920 302 7,896 80 381 6,291 76 1,690 7,403 3,741 797 270 50 1,552,367 16,268 7,551 1,576,186 1,541,843 Expenditure on charitable activities was £1,568,63512023: £1,534,213) of which £1,496,115 was unrestricted12023: £1,462,832) and £72,520 was restricted {2023: £71,381). 25

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Net income/(expenditure} for the year This is stated after charging: 2024 9,699 18,500 7,800 600 2023 Depreciation Operating lea5es- property Auditors fees for audit services - current year Auditors fees for audit services - previous year 18,500 5,400 850 Staff costs and numbers 2024 202 Staff costs were a5 follows: Salaries and wages Employers NIC Pensions- Defined contribution scheme Irrecoverable statutory maternity pay 1,149,153 105,215 51,752 1,149,116 105,038 54,375 Total 1,306,120 1,308,529 One employee received emoluments of more than £60,00012023;Nill The average number of full-time and part-time employees in 23/24 was as follows.. Central Counselling Outreach Young people's team Wave 2 MHST {formerly Trailblazer) CYP - IAPT Advocacy pip 18 16 Total 48 48 26

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 Trustee remuneration and related parties No trustees received any remuneration or expenses for their services, as a trustee, during the year (2023: Nill. One of the trustee5, Mr Basil Morris is employed by the charity, working as a counsellor. The Board of Trustees believe that it is important to have a staff member acting as a trustee. He is remunerated for his work for the charity. His remuneration for 2024 was £9,77312023 £8,011). The Board review his appointment as a trustee on a regular basls to ensure that the arrangement continues to be in the best i nterest of the charity and its beneficia ries. No trustee or other person related to the charity had any personal interest in any contract or transaction entered into by the charity during the year12023: None). Key management personnel of the charity, received total remuneration, including pension contributions and employers Nl of £70,61612023 - £69,052.) Tangible flxed assets Improvements to Premises Computer and office ui ment Vehicle Total Cost At l April 2023 27,948 164,384 16,024 208,356 Addition5 53,995 53,995 At 31 March 2024 27,948 218,379 16,024 262,351 Accumulated depreciotion At l April 2023 27,948 73,050 16,024 117,022 Charge for the year At 31 March 2024 27,948 82,749 16,024 126,721 Net book value At 31 March 2024 135,630 135,630 At 31 March 2023 91,334 91,334 Tangible fixed assets are used for di rect cha ritable purposec 27

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 10 Debtors 2024 2023 (as restated) Trade debtors Prepayments and accrued income Other debtors 397,527 344,318 115,751 252,347 Total 741,845 368,098 Within other debtors is an amount of £60,014 {2023., £110,014) which is due after more than one year. 11 Creditors: amounts falling due wlthin one year 2024 2023 Taxation and social security Accrua15 and other creditors Deferred income 28,427 47,470 44,567 48,713 ioi,000 Total 75,897 194,280 Deferred income brought forward Amount released in year to income from charitable activities Amount deferred in year 101,000 {101,0001 114,352 (76,4351 63,083 Balance as at 31.03.2024 ioi,000 Deferred funds relate to services not yet provided. 12 Analysis of net assets between funds General Designated Restrirted funds funds Total funds Tangible fixed assets Net current assets 135,630 367,932 135,630 988,389 509,064 111,393 Net assets at 31 March 2024 503,562 509,064 111,393 1,124,019 28

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 13 Analysis of charitable funds At l April 2023{as restated) Incoming resources Outgoing resources At 31 March 2024 Transfers Restrlrtedfunds.. Buy a Brick BBC Children in Need National Lottery Nicola Boswell Memorial fund 1,379 1,379 29,313 3,107 100 {29,313) {43,107} 11001 150,014 110,014 Total restricted funds 151,393 32,520 172,5201 111,393 Unrestrittedfunds Designated funds Agency contingency fund, to ensure continuation of services, when replacement funding is not immediately available Safe Space Talkbus project Building and repair5 fund (including possible future relocation costs) Replacement asset fund re Talkbus Training services development and staff trai ning Website & database upgrade fund Inclusion and Diversity Action f und Custody suite project Neurodiversity funding Youth Engagement group LBC PAIRS project 150,000 50,000 200,000 91,000 {91,0001 20,000 10,000 30,000 62,325 162,3251 15,5891 17,8961 13,6021 {77,583} 10,000 11,670 3.919 36,442 15,666 16,454 45,000 12,064 77,583 190,000 22,000 79,000 190,000 22,000 179,000) General reserves 329,915 1,430,691 (1,176,671} 180,3731 503,562 Total unrestricted funds 626,018 1,890,274 {1,503,6661 1,012,626 Total funds 777,411 1,922,794 {1,576,1861 1,124,019 29

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 13 Analysis of charitable funds (continued) Previous year.. At l April 2022 (as restated) At 31 March 2023 (as restated) Incoming resources Outgoing resources Transfers Restrictedfunds.. Buy a Brick BBC Children in Need Jack Petchey National Lottery Nicola Boswell Memorial fund 1,379 1,379 29,379 1,882 (29,3791 11,8821 140,000) (120) 190,014 150,014 120 Total restricted funds 191,393 31,381 (71,3811 151,393 Unrestrirtedfunds Designated funds Agency contingency fund, to ensure conti nuation of services, when replacement funding is not immediately available Safe Space Talkbus project Building and repairs fund (including possible future relocation costs) Replacement asset fund re Talkbus Training services development and staff training Website & database upgrade fund Inclusion and Diverslty Action Fund Mental Health Standard Investment Fund Mental Health Investment Standard Fund Local Transformation Fund Croydon Best Start PIP ILA) 150,000 150,000 53,083 153,083) 25,000 17,3711 (43,6751 11,330) (6,785) 16,505} 2,371 20,000 loo,000 6,000 62,325 13,000 11,670 43,227 17,171 36,442 15,666 5,000 84,000 (84,0001 17,511 89,044 1106,555) {63,488} 63,488 64,000 (64,0001 229,797 1,147,159 11,033,670) {13,3711 General reserves 329,915 Total unrestricted funds 595,706 1,500,774 11,470,462) 626,018 Total funds 787,099 1,532,155 {1,541,843} 777,411 30

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 13 Analysis of funds {contlnued} Purposes of restrictedfunds.. Buy a Brick: comprises of small donations received toward5 purchase of own building, BBC Children in Need: provided support for the Outreach team benefiting children aged 11 who will be moving to secondary schools. National Lottery: provided funding to support the Outreach team and Talkbus Nicola Boswell Memorial Fund: represents funds donated in memory of Nicola Boswell, a former Drop I n volunteer counsellor. This fund will be used, in conjunction with the Designated: Inclusion & Diversity Action Fund, for the purposes outlined below. Purposes of designatedfunds.. Inclusion and Diversity Action Fund: This fund exists to offer financial support to staff and beneficiaries of the charity, particularly those from the BAME communities, for the purpose of supporting their further education, employment opportunities and continuing personal & professional development. This fund will be used gradually over the next three to five years, Custody Suite project: Funding to support young people, 10 years+, who have been taken in to custody by the Metropolitan Police. PAIRS- Parent & Infant Relationship Service: Funding to support the Service Manager, Clinical Lead and Administrator post5 Safe Space Talkbu5 Project: The purpose of this fund is to provide a safe space close to Croydon University Hospital for young people, who have, or may be intending to visit the hospital's A&E department. Neurodiversity funding: The purpose of this fund is to provide support and services to the young people of Croydon, with an emphasis on those with neurodiverse conditions Youth Engagement group: The purpose of this funding is to support and expand our Young People's team The names of the other funds provide an understanding of the nature and purpose. In the financial year 2024/2025, the charity will be using the Training services fund to implement the training plan, which is currently placing an emphasis on Learning & Development days and buying the Me Learning online package. Building and repairs fund- all three premises which are being used by CDI are leased from LB of Croydon, whilst PAIRS House and Ramsey Court are on the Council's disposal of assets list. This fund will be used to maintain the bu ildings where necessary and to look for and fund any relocation, which has to be undertaken. The charity now received the new Talkbus, ordered in February 2022. The fund has now been reduced to Nil, but will be rebuilt over the next ten years. The Agency contingency fund is monies set aside to continue to employ frontline staff in the event that there 15 a cessation of funding from existing sources, so that there is time to approach new sources of funding. The charity is already aware that the funding for one of our projects will not be renewed. In view of the increase in income and numbers of staff, this fund has been increased by £50,000. The website and database upgrade fund was used in 2023124 to upgrade our current website. In 2024/25 our database needs to be redesigned so we will need to access resources to fund that essential operational development. Transfers represent changes in designation approved by the trustees. 31

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 14 Lease commitments The company's commitments for rental payments under operating leases payable during the year are as follows: Land and buildin 2024 2023 Leases expiring: Within l yearfrom 31 March 2024- amount per annum Within 2 to 5 years 8,750 22,750 8,750 29,750 32

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2024 15. Prior period restatement The comparative amounts in the prior period as presented have been restated as detailed below: At 31 March 2023 Previously reported Adjustments As restated Current assets Prepayments and accrued income 102,333 150,014 252,347 Net assets 627,397 150,014 777,411 Charitable company funds Restricted fund5 1,379 150,014 151,393 Total funds 627,397 150,014 777,411 Reconciliation of changes in funds Total funds as reported at 01 April 2022 597,085 Adjustment to prlor periods Correction to restricted income recognition 190,014 Total funds as restated at 01 Aprll 2023 787,099 Movements in funds as previously stated Correction to restricted income recognition 30,312 140,000} Total funds as restated at 31 March 2024 777,411 A prior period adjustment has been made to rectify the recognition of restricted income which was previously being recognised on a receipt basis. The overall impact of these adjustments is to increase accrued income and restricted funds by £150,014. 33