CROYDON YOUTH INFORMATION & COUNSELLING SERVICE LIMITED
(Limited by guarantee)
Known as
CROYDON DROP IN
CDI
COMPANY NO: 03092355
CHARITY NO: 1049307
REPORT AND AUDITED ACCOUNTS
for the year ended
31" March 2024
SIMPSON WREFORD & PARTNERS
CHARTERED ACCOUNTANTS AND STATUTORY AUDITORS
Suffolk House
George Street
Croydon CRO OYN

Cro
don Youth Information & Counsellin
Service Limited
Status:
Company Limited by Guarantee No. 03092355 incorporated on
17 August 1995
Charity registration No. 1049307
The Company's governing document is its Memorandum and
Articles of Association incorporated 17 August 1995.
Secretary and
Registered Office:
Nicola Newman
132 Church Street
Croydon
CRO IRF
Trustees:
Mr. Roger King (Chair)
Mrs. Anne Smith (Vice Chair)
Mrs. Jill Keehan ITreasurer}
Mrs. Janet Austin
Ms. Queenie Chizea (resigned Sept 20231
Ms. Shannen Doherty Iresigned Sept 20231
Ms. Rhianne Elleston
M r. 8asil Morris
Ms. Carolyn Osbourne (resigned Feb 20241
Mr. Alkan Shenyuz (resigned Sept 2023)
Chlef Executlve Officer:
Mr Shaun Polley (appointed Sept 20241
{previously Mr. Gordon Knott resigned August 2024}
Auditor:
Simpson Wreford & Partners
Chartered Accountants and Statutory Auditors
Suffolk House
George Street
Croydon CRO OYN
Bankers:
The Co-operative Bank PIC
91 George Street
Croydon CR9 3QT
Solicitors:
Streeter Marshall
74 High Street
Croydon CR9 2U

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
foy the year ended
31" March 2024
The members of the Board of Trustees of the charitable company, present their annual report together
with the audited accounts for the year ended 315t March 2024. The reference and administrative
information is set out on page l.
Our purpose and activities
The objects of the charitable company are the advancement of education, the furtherance of health and
relief of poverty, distress and sickness of young people in the community of Croydon and the
surrounding areas in accordance with its Memorandum and Articles of Association.
The trustees confirm that they have referred to the guidance contained in the Charity Commission's
genera I guidance on Public Benefit when reviewing their objectives and activities and in the planning of
future activities. They have also considered the guidance 'Public Benefit.. Running a Charity IPB21'. It is
the judgement of the trustees that attivities in pursuit of the above objectives fully meet the Public
Benefit test, which they have kept in mind in planning programmes for the charity. In delivering services
and in the appointment of staff, volunteers and trustees, the charity operates a strict policy of no
discrimination on any grounds.
Review for the year: Artivities, Achievements and Performance
A reminder from the individuals with whom we have worked this year of why we do what we do...
"l om stronger thon I thought, I didn'tfeel worthy or valuable ond Ifelt weak. I hove learnt that when it
is dark there is always light and I can get through. I strivefor thot. l amfeeling better about myself.
"I had the opportunity to talk about my emotional state of mind with the counsellor and to others
outside of counselling.
I didn't realise how much I hod to deal with ond how much was on my shoulders. l am overwhelmed by
my thoughts sometimes."
I think you should be in our school more often. You're amazing and very comforting, l also love how you
are so understanding. Overall I love OutreL7Ch.
"You came to my school before ond the work you do is really good. I know I can come on the bus if I need
to tolk.
-1 was at a stage where I really needed a leg up in life, Ifeel like you ond your service have really given
me the support to reach goals I didn't think I could achieve.-
At the beginning tolking about my Nan, because I was scared of how I might reoct (cry) ond not
knowing how to keep it in, but I realised I don't need to keep my tears in but to show my emotions and
notfeel bad. Coun5elling has truly made things a lot eosier and understondablefor me thank you.-

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
31" March 2024
Review for the year: Activitie5, Achievement5 and Performance (contlnued)
A5 a self-respecting Charity and independent Volunta ry Sector orga nisation, CDI continues to live large
and breathe deep in response to meet the fluctuating needs of loca5 children, young people and families.
This year's activities continue to be influenced by the post~pandemic fallout, the tough economic
la ndscape and the realities of sustaining self, family and community in 2024 Britain. The Trustees extend
our sincerest thanks and deepest regard for the work in which our staff are engaged.
Principles for our work
We continue to believe in a compassionate, creative and person-centred approach to our work where the
offer of a genuine, helping relationship is central to a successful outcome. We look for the bigger picture,
are less interested in a single 'diagnosis' or a judgement on a presenting issue. We are committed to a
big-hearted, holistic response to individuals that takes into account socio-economics, politics, systemic
inequalities and historic discrimination that hugely impact on our beneficiaries. We still believe in 'doing
with, not'doing to, meaning we encourage our committed workforce of paid and volunteer colleagues to
make sure we offer honest and stability presence and to respond the best we can to the fluctuating needs
of the local community.
Our charit¢s stated lutopicl Vision...
One day there will be no requirementfor our services,. there will be no adverse childhood experiences, we
will have neutralised climate change and everyone in the community hos the meons to survive, ha5 shelter,
food, education, employment and many healthy relotionships.
And our Value statement...
We safeguard the welfare of Children, Young People & Families • We have a shured purpose and a positive
intent
We are willing to change • We are opinionated but adaptable • We encourage courage over
comfort
We believe innovation comes from being different and being creative • We treasure
participation, involvement andfeedback • We use evidence-based practice using the evuluation to know
what's working & what Isn't • We work in lots of partnerships because we know we can't do this alone '
If the CDI team can't help, then we will try tofind Someone who can
Children and Young People remain at the centre of the picture
We live and work with a backdrop of austerity measures imposed on the community since 2008,
dismantling of youth services, embedded discrimination, welfare benefit reform, a narrow educational
curriculum, insufficient housing stock and no true parity of investment in Children's Mental Health.
Individuals continue to come through our front doorwishing {and needing) to explore their circumstances,
their thoughts, feelings and the options open to them in order to live as best as possible given the
circumstances that surround them.
We remain committed at CDI to come alongside the community for as long as it takes to help make a
difference.
OLJr services..
o Advice, Rights & Advocacy
o Care For Croydon Collective
o Counselling in the Community
Counselling in Educational Settings
Mental Health Support Team in schools and academies
o Outreach & Talkbus
o Parent & Infant Relationship Service
The Young People's Team

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
31ST March 2024
Working with Children, Young People and Families
All the data and feedback from our activities continues to be published in our quarterly Whole Service
Monitoring Reports with a summary provided in our Annual Review. The activities detailed below
remain central to the achievement of CDI'S aims and objectives.
Advice & Rights Advocacy
Jacqui Henry, our Advice, Rights & Advocacy {A&RA} Manager works with children, young people and
famllies who present with issues such as Disability, Learning Difficulties, insecure Housing, School
Exclusions, Domestic Abuse, Sourcing Food, Welfare Benefits & applications for EHCPlans. We continue
to evidence that every individual, without exception, brings with them connected concerns around their
emotional well-being and mental health.
The number of consultations offered rose again on last year to 583 with IOOYO of appointments attended,
no cancellation5. The main sources of referral were Self, Social Care, Schools, GPS, via the internet and
from other CDI projects. 90% accessingAR&Awere female whilst our BME communities were represented
by an average of 90% of clients in the caseload.
We were successfully reaccredited this year by Advice Quality Standard and we used the accreditation to
consolidate our local voluntary sector Advice Services Alliance with Citizens Advice, MIND, South West
London Legal and Age UK to come together in the effort to try to maintain everyone's service provision
and funding levels. We Still have funds from the original £5k grant from the Council's Household Support
Fund which we have carefully used over the year to purchase school uniforms, children's clothing, a gym
membership and essential white good5 for families. In January the Church Tenements Trust agreed to give
us £750 per year to keep this Fund sustained.
Care For Croydon Collective
Tanya Wallis leads this bi-monthly online forum which was born in the pandemic and continues to flourish
as a unique offer that has now gone national with its audience. Set up initially for the workforce we invite
parents, carers, foster carers and adoptive parents to join us. The purpose being to share good practice,
opinions and experiences. This year we had presentations that included 'Behaviour That Challenges, with
Tim Richards, showed 'A Cronx Tale, film with Chardine Makaveli-singh, Mick Cooper 'Psychology at the
Heart of Social Challenge,, Lou Moultrie focusing on Domestic Abuse We Have A Voice, and Robyn
Steward leading a session on 'A For Autism,.
Counselling in the Community for 10-25 year olds
For the 3, year running, referrals increased, to 547 young people and our waiting time for counselling to
begin post-assessment is currently at 18-20 weeks. 2,970 sessions were offered with 84% of young
people in counselling aged under 18, 72Yo identified as female, 23% male and 40A identified as non-
binary and/or transgender whilst over 50% were from a BAME heritage. We delivered our community
counselling services with a team of volunteer counsellors, paid counsellors and clinical supervisors.

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
31" March 2024
Counselling in the Community for 10-25 year olds (continued)
The number of children referred to us from CAMHS still accounts for 60Yo of our total referrals whilst
other referral sources include self, G Ps, families & friend5, Social Care, Schools and Adult Mental Health
Services. IO% of young people assessed for counselling are Children Looked After or Care Leavers, 10%
have issues around autism whilst the main presenting issues this year were anxiety, depression, bullying,
eating issues, family relationships, identity, isolation, bereavement, f riendships, school, self harm,
suicidal ideation, anger, discrimination, neglect, panic attacks, sleeping difficulty, gang related, pa rental
mental health, impact of social media & self-esteem.
Counselling in Educational Settings
Our colleagues in educational settings continued to accommodate us on site and we maintained
counselling services at Elmwood Junior School, Harris Croydon Primary, Harris Academy South Norwood,
Harris Academy Beulah Hill, St Nicolas School, Oasis Academy Shirley Park and Forest Academy.
In our schools, services we counseSled 210 children and young people in Primary, Secondary and Special
Schools with 65% from a BAME heritage, offering a total of 1,517 sessions. The feedback we receive
from young people indicates they continue to appreciate being able to access an independent,
therapeutic service that is on-site. The main presenting concerns for these children were anxiety, family
and peer relationships, bereavement &105s, self-harm, low mood, anger and school-related issues.
The Mental Health Support Team
This year Wave 6 consolidated its delivery in All Saints Primary, Archbishop Tenison's CofE High School,
Beulah Nursery & Infant School, Cypress Primary School, Forest Academy Primary School, Harris
Academy South Norwood, Harris Invictus Academy, John Wood Nursery & Infant School, Norbury Manor
Primary, Oasis Academy Arena, Robert Fitzroy Secondary School, Rockmount Primary, The Minster
Junior School, The Minster Nursery & Infant School.
Our new Children's Wellbeing Practitioner ICWP) trainee, two Emotional Mental Health Practitioners,
one EMHP trainee and two Counsellors received 344 referrals and offered 2,102 sessions to 230 young
people whilst the partnership with Off The Record overall engaged with 28 Croydon schools with a remit
to reach a school population of 16,000 children and young people.
56Yo of young people153Yo female, 47% malel were from BME communities whilst the main presenting
issues for all genders were anxiety, behavioural issues, low mood and self-harm.
Our partnership with Off The Record was awarded the commission to deliver the new Wave 12 and we
will be recruiting for this in September with a remit to service delivery commencing in January 2025.

Cro
don Youth InformatRon & Counsellin
Service Limited
Trustees, Report
for the year ended
31. March 2024
Outreach & Talkbus
We took delivery of Lorn, our new Talkbus in July 2023 and continued to deliver the service across 50+
sites in the Borough.
We completed the Young Londoners project and focused on the other components of Outreach which
include Go Further Go Higher, Safe Space, Help Is At Hand lour parent/carer helpline} and commenced
work on a pilot funded by the NHS in partnership with Off The Record in Croydon Custody Suite
This year Talkbus delivered over 490 sessions out and about in the Borough and supported over 4,256
individuals, 60% of whom were under 16,5, with 55D/o identifying as male/45Yo female and the proportion
of young people accessing Talkbus from BME communities this year being 53% on average. The
remaining balance of the footfall was made up by parents, carers and professionals who access the
Talkbus looking for support for young people with whom they live, support or work. The main issues
presented this year were Low Mood, Stress, Suicidal Ideation, Self Harm, Relationships, Personal Safety,
Healthy Living, Sexual Health, School, Careers/Education, Bullying, Housing, Self Esteem a nd looking for
General Information, Advice & Guidance.
Due to funding expiring Clinton Waller, Outreach Manager, and therapist Durim Dogani, were obliged to
finish working with Shpresa, a charity supporting young Albanians, although we continue to make
funding bids to support our work with this great organisation.
In April 2024 we are launching 2 new projects. Firstly, one funded by the Maudsley Charity which will
see u5 hosting CAMHS workers aboard the Talkbus in the community for the first time and secondly we
will be launching The A (for Autism) Team who will operate from under the Outreach umbrella.
Sonia Garnett and Jess Walker continued to grow the Young People's Team and we used a commission
from the NHS to lead on a Borough-wide project to bring together all the Croydon Young People's
Participation Groups into a Mental Health Alliance. The group were involved in a number of focus &
consultation groups, recruitment panels and had a trip out to Streatham Ice Rink.
Parent & Infant Relationship Service
PAIRS works in partnership with the Local Authority's Family Hub Start For Life service to deliver early
interventions and support services to expectant families, and parents/carers who have babies/children
up to 2 years old. During this financial period ourteam has actively worked with over 33 families with
good outcomes and feedback from the families. Due to the intensity of the work we are alongside
families for, on average, 9 months.
We successfully recruited a new therapist Maria Zahedi to the team this year. Charlotte, one of our
keyworkers, commenced Systemic Practice training and the PAIRS team started Video Interaction
Guidance IVIGI training as part of the SFL Family Hubs offer. They also undertook Mellow Parenting co-
facilitation. We have just advertised for a third keyworker.
This year saw a rise in referrals with complex mental health concerns whilst other presenting issues
included Parental Confidence, Parental Mental Health, Isolation, Low Mood, Emotional Social &
Behavioural issues, Anxiety and Domestic Abuse with an ever present significant number of
safeguarding concerns.
The sources of referrals came from Adult Mental Health, Midwifery, Social Care, Health Visltors, the
Police and the Local Authority's Early Help services.

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
31" March 2024
Fundlng and Posts
The Board of Trustees will support the current programme of delivery and staff team; funding reviews are
undertaken regularly following the Fundraising Strategy and new applications will be made in accordance
with the charity's Business Plan. The Trustees express their thanks to Selina Rice who continues to work
with us as Fundraising Consultant. Funds for the year 2024125 have been identified and contracts that are
due to conclude are addressed appropriately with new funding applications written wherever and
whenever possible. Delay in securing these new funds will be met, as far as is possible, from the charitvs
unrestricted reserves.
Needs will continue to be identified by the staff delivering the distinct services in consultation with the
young people and parent/carers, and targeted applications will continue to be made to support all our
services.
During this year the charity's actlvities were funded by grants from and service level agreements with:
London Borough of Croydon (LAI
LA & SWLICB Joint Commission of Counselling & IAG (Open Access)
NHS South West London ICB Ichildren's & Adult Services)
NHS Mental Health Investment Standard
NHS England/CYP Workforce
Children in Need
Church Tenements Trust
Garfield Weston
National Lottery Community Fund
We are ongoingly grateful for the support that has been provided from these funders and their
commissioners because without their support absolutely none of this is possible. The Trustees would also
like to sincerely thank the individuals and church groups for their fi nancial contributions i n supporting us
with financial donations and with their time and sharing of experience.
Staffing and VoSunteers
The Trustees welcome this opportunity to absolutely thank our dedicated workforce whose shared
purpose and intent is to support our local comm unity to the best of our abilities, whilst consistently going
above and beyond and carrying out duties with integrity and creativity.
As a voluntary sector service, we understand the key role that voSunteers have and how much you
contribute to the support of local services. In return we hope to see volunteers gaining experience which
can helps them gain self-confidence in their capabilities and empower them to access paid employment
or engage in meaningful activity.
Our impact and outcomes are documented in our Quarterly and Annual Reports that are available on our
website and distributed throughout the year to commissioners and other interested parties.

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
31" March 2024
Into The Future
This year we have redesigned our website, created new publicity materials, built up the Staff Handbook,
invested in MeLearning online professional development and delivered 5 Learning & Development Days
(Level 3 Safeguarding/Queer Mental Health for Young People/Disability Awareness/Conflict
Resolution/Lea rning & Lea rning Styles).
We are very proud of the fact that the Nicola Boswell Memorial Fund has now helped support 35
individuals pursue their career and entrepreneurial ambitions.
Although we were striving for a year of consolidation, we have increased the number of staff on the
payroll to 52, atthe end of the year and again increased the yearlyturnover. We recognise that our efforts
come with a cost attached and we have recogni5ed this by continuing to commission an Employee
A5SiStance Programme, were able to offer a salary increment to paid staff, held the yearly Residential
Retreat and delivered two six-monthly We Thrive staff wellbeing surveys, the most recent of which
achieved a IOOYO Staff completion rate.
In practical terms we have continued to embed better awareness and practice around Equality, Diversity
& Inclusion, recruited more IAPT Recruit To Train trainees, published and promoted 'A For Autism, and
sustained all our delivery. We need to maintain our current financial position, move towards better
marketing and promotion of the charity, recruit more Trustees, procure a new Client Relationship
Management database, promote our new workshop/film 'A Cronx Tale, and initiate OLJr new A (for
Autism) Team service.
We are a naturally'can-do, charity brimming with curiosity and creativity however we have to be realistic
about matching capacity to ongoing demand on us whilst maintaining our self-care. We will continue to
promote kindness and compassion in pursuit of our professional and socially-just service delivery.
In the Annual Report this year our CEO used the quote 'Fail we may, but sail we must, and it is towards
that ambition we continue to aspire.

Cro
don Youth Information & Counsellin
Service Limited
Trustee5' Report
for the year ended
31" March 2024
Financial Review
The financial management of our charity is very important to us all and we have great transparency in
how and where our funds are directed.
At the end of this year, our reserves totalled £1,124,019, of which £111,393 were restricted in use. The
reserves comprise £322,441 held in our bank accounts, £ 135,630 invested in fixed assets and a surplus of
debtors over creditors of £665,948. Our income forthe year was £1,922,794, a 25% increase over lastyear
and our expenditure was £1,576,186, 2Yo more than last year. As a result, we made a surplus for the year
of £346,608. Much of this surplus arose in March 2024, when we were allocated additional funding by
SWL NHS, Our budget for 2024125 predict5 that we will incur a deficit for the year and the surplus we
made this year will be used to fund this deficit and also to expand our activities in 2024/25, particularly in
the support of young people facing neurodiverse conditions.
As a charity we continue to be very eff icient in the use of our funds. This is due in part to the time and
commitment of our Treasurer, Jill Keehan, who assisted and supported the CEO and our Deputy CEO,
Nicola Newman. Jill's overview of our financial capabilities and risks continues to be invaluable to the
senior management team and trustees.
We record thanks to Jill, and to Nicola, our Company Secretary for the efficient manner in which our
records are maintained.
Reserves Policy
The management committee have established a policy whereby the unrestricted funds not invested in
tangible fixed assets (the 'free reserves'} held by the charity should be between 3 and 6 months of the
resources expended, which equates to between £394,046 and £788,092. As at 31st March 2024 the
accounts show general unrestricted reserves of £503,562, (£1,012,626 when designated funds are
included}. The figure of £503,562 represents 3.8 months of last yearfs expenditure. The directors have
decided to allocate some of the unrestricted funds to designated projects to ensure the continued
existence & expansion of the charity. It has been recommended that if the charity's unrestricted reserves
fall below £IOO,000 then an emergency meeting of the trustees should take place to discuss immediate
action.
Our reserves are reviewed regularly, so that the trustees can decide on the appropriate use of them. The
trustees and CEO examine ways of ensuring that there is appropriate 'contingency' funding to support
time-bound projects.
Trustees
The Trustees of the charitable company during the year and up to the date of signing this report are
listed on page I
The trustees, as members of the charitable company, undertake to contribute to the company £1 in the
event of the company being wound up and having debts and liabilities which it cannot meet from its
assets.

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
ST
31 March 2024
Structure, Governance & Management
Governing Document
Croydon Youth Information and Counselling Service Ltd 15 a private company limited by guarantee
governed by its Memorandum and Articles of Association. It is registered as a charity with the Charity
Commission.
Appointment of trustees
As set out in the Article5 of Association the chair of the trustees is nominated by the membership and
Board of Trustees. The trustees have the power to co-opt further members to fill specialist roles. The
trustees also have the power to appoint further trustees throughout the year, which numbers should
not exceed one third of the total number of trustees. At each general meeting all trustees retire and
may be reappointed. Further trustees may be elected if recommended by the existing trustees, and
after written notice.
All members are circulated with invitation5 to nominate trustees prior to the AGM, advising them of the
retiring trustees and requesting nominations for the AGM. When considering co-opting trustees, the
Board has regard to the requirement for any specialist skills needed.
Trustee induction and training
New trustees undergo an induction meeting with the Chair and CEO to brief them on their legal
obligations under charity & company law, awareness of the potential for conflict of interest and the
Charity Commission guidance on public benefit,. and to inform them of the content of the Memorandum
and Articles of Association, the committee and decision-making processes, the business plan and recent
financial performance of the charity. During the induction they are invited to meet key employee5 and
other trustees. Trustees are encouraged to attend internal and appropriate external training events
where these will facilitate the undertaking of their role.
Organisation
The Board of Trustees administers the charity. The Board meets bi-monthly and there is a sub-
committee covering Finance & General Purposes, which meets bi-monthly. A Chief Executive is
appointed by the trustees to manage the day-to-day operations of the charity. To facilitate effective
operations, the Chief Executive has delegated authority, within terms of delegation approved by the
trustees, for operational matters including finance, employment and development. The salary of the
chief executive is determi ned by the trustees, utilising voluntary sector pay scales as guidance.
Charity Governance Code
Currently the Board of Trustees oversees the charity's governance policies and procedures. All work
undertaken is in line with the Charity Governance Code which although not a legal or regulatory
requirement, it sets the principles and recommended practice for good governance. The charity
recognises that good governance is fundamental to its success and strives to develop high standards of
governance.
10

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
sr
31 March 2024
Risk management
The trustees have a risk management strategy which comprises:
bi-monthly review of the principal risks and uncertainties that the charity currently faces, and
the establishment of policies, systems and procedures to mitigate those risks identified in the
annual review; and
the implementation of procedures designed to minimise or manage any potential impact on the
charity should those risks material ise.
This work has identified that f inancia I sustainability continues to be the major financial risk for the
charity. The London Borough of Croydon was a principal funder of the charity's activitie5 and its current
financial situation continues to be a matter of concern. This has prompted us to continue to seek
funding from other sources and we have been successful, due to the fact we have written over 80
separate funding bids in the last 36 months, in maintaining our current service delivery as well as
nurturing newer projects, most particularly the Mental Health In Schools Team. A key element in the
management of financial risk is a regular review of available f unds to settle debts as they fall due,
regular review of the bank balances, and active management of debtors, and creditors, balances to
ensure there is sufficient working capita l.
The Covid-19 global pandemic, climate change, energy, geo-political insecurity, cost of living agendas
and local socio-economic concerns continue to refocus us on non-financial risks and we have responded
accordingly to reflect these events in our operational & strategic procedures and protocols. Other non-
financial risks, especia Ily the health and welfare of our workforce, and includi ng operational concerns in
our external service delivery, are monitored and addressed as appropriate.
Statement of Trustees, Responsibilitles
The Trustees {who are also directors of the charitable company for the purposes of company law} are
responsible for preparing the trustees, and financial statements in accordance with appl icable law and
United Kingdom Accounting Standards Iunited Kingdom Generally Accepted Accounting Practice).
Company law requires the trustees to prepare financial statements for each financial year which give a
true and fair view of the state of affairs of the charitable company and of the incoming resources and
application of resources, including the income and expenditure, of the charitable company for that
period. In preparing those financial statements, the trustees are required to:
al select suitable accounting policies and apply them consistently;
b} observe the method5 and principles in the Charities SORP;
c) make judgements and estimates that are reasonable and prudent,.
dl state whether applicable UK accounting standards have been followed, subject to any
departure5 disc105ed and expla ined in the financial statements;
el prepare the financial statements on the going concern basis unless it Is inappropriate to
presume that the charitable company will continue in operation.
The Trustees are responsible for keeping adequate accounting records that disclose with reasonable
accuracy at any time the financial position of the charitabSe company, and which enable them to ensure
that the financial statements comply with the Companies Act 2006. They are also responsibSe for
safeguarding the assets of the charitable company and hence for taking reasonable steps for the
prevention and detection of fraud and other irregularities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
information included on the charitable company's website. Legislation in the United Kingdom governing
the preparation and dissemination of financial statements may differ from legislation in other
jurisdictions.
11

Cro
don Youth Information & Counsellin
Service Limited
Trustees, Report
for the year ended
ST
31 March 2024
Statement as to disclosure to our auditors
In so far as the Trustees are aware at the time of approving our trustees, annual report:
there is no relevant audit information of which the company's auditor is unaware, and
the Trustees individual ly have each taken steps that he/she/they are obliged to take as a director in
order to make themselves aware of any relevant audit information and to establish that the
company's auditor is aware of that information.
This report has been prepared in accordance with the small companies, regime under the Companies
Act 2006.
Approved by the Board on 09.09.2024 and signed on its behalf by:
R. King, Chair
12

Cro
don Youth Information & Counsellin
Service Limited
Independent Auditors, report to the members of
Croydon Youth Information & Counselling Service Limited
for the year ended
31 March 2024
Opinion
We have audited the financial statements of Croydon Youth Information & Counselling Service Limited
(the 'charitable compan¢} for the year ended 31 March 2024 which comprise the Statement of Financial
Activities, the Balance Sheet and the notes to the financial statements, incl uding a summary of significant
accounting policies. The financial reporting framework that has been applied in their preparation is
applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The
Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally
Accepted Accounting Practice).
In our opinion the financia I statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March 2024, and
of the incoming resources and application of resources, including its income and expenditure, for
the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting
Practice; and
have been prepared in accordance with the requirements of the Companies Act 2006 and the
Charities Act 2011.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKI) and
applicable law. Our responsibilities under those standards are further described in the Auditors
responsibilities for the audit of the f inancial statements section of our report. We are independent of the
charitable company in accordance with the ethical requirements that are relevant to our audit of the
fina nci31 statements in the U K, including the FRC'S Ethical Standard, and we have fulf illed our other ethical
responsibilities in accordance with these requirements. We believe that the audit evidence we have
obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the going concern basis
of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to
events or conditions that, individually or collectively, may cast significant doubt on the charitable
company's ability to continue as a going concern for a period of at least twelve months from when the
financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are described in
the relevant sections of this report.
13

Cro
don Youth Information & Counsellin
Service Limited
Independent Auditors, report to the members of
Croydon Youth Information & Counselling Service Limited
for the year ended
31 March 2024
Other information
The other information comprises the information included in the annual report of the trustees, otherthan
the financial statements and our auditorfs report thereon. The trustees are responsible for the other
information contained within the annual report. Our opinion on the financial statements does not cover
the other information and, except to the extent otherwise explicitly stated in our report, we do not
express any form of assurance conclusion thereon. Our responsibility is to read the other information and,
in doing so, consider whether the other information is materially inconsistent with the financial
statements or our knowledge obtained in the course of the audit or otherwise appears to be materially
misstated. If we identify such material inconsistencies or apparent material misstatements, we are
required to determine whether this give5 rise to a material misstatement in the financial statements
themselves. If, based on the work we have performed, we conclude that there is a material misstatement
of this other information, we are required to reporLthat_fact--
We have nothing to report in this regard.
Opinion on other matters prescribed by the Companies Art 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Report of the Trustees for the financial year for which the financial
statements are prepared is consistent with the financial statements; and
the Report of the Trustees has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its environment obtained
in the course of the audit, we have not identified material misstatements in the Report of the Trustees.
We have nothing to report in respect of the following matters where the Companies Act 2006 and
Charities Act 2011 requires us to reportto you if, in our opinion:
adequate accounting records have not been kept by the charitable company, or returns adequate
for our audit have not been received from branches not visited by us,. or
the charitable company's financial statements are not in agreement with the accounting records
and returns; or
certain disclosures of trustees, remuneration specified by law are not made. or
we have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the Statement of Trustees, Responsibilities set out on page 11, the trustees
{who are also the directors of the charitable company for the purposes of company lawl are responsible
for the preparation of the financial statements and for being satisfied that they give a true and fair view,
and for such internal control 3S the trustees determine is necessary to enable the preparation of financial
statements that are free from material misstatement, whether due to fraud or error.
14

Cro
don Youth Information & Counsellin
Service Limited
Independent Auditors, report to the members of
Croydon Youth Information & Counselling Service Limited
for the year ended
31 March 2024
Responsibilities of trustees {continued)
In prepa ring the financial statement5, the trustees are responsible for assessing the charitable company's
ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using
the going concern basis of accounting unless the trustees either intend to liquidate the charitable
company or to cease operations, or have no realistic alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
We have been appointed auditor under the section 144 of the Charities Act 2011 and report in accordance
with that Act.
Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are
free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent
Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a
guarantee that an audit conducted in accordance with ISAS IUKI will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered material if,
individually or in the aggregate, they could reasonably be expected to influence the economic decisions
of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design
procedures in line with our responsibilities, outlined above, to detect material misstatements in respect
of irregularities, including fraud. The extent to which our procedures are capable of detecting
irregularities, including fraud is deta iled below:
We obtained an understanding of the legal and regulatory framework applicable to the charitable
company and the sector in which it operates, through discussions with management and those
charged with governance, and also from our detailed understanding of the sector. We identified
the financial reporting framework including but not limited to (United Kingdom Generally
Accepted Accounting Practice, The Charities Act 2011 and the Companies Act 20061, Data
Protection Act 2018, Bribery Act 2010 as being of significance in the context of Croydon Youth
Information & Counsell ing Service Limited and its ongoing activities.
We made enquiries with management and those charged with governance and also reviewed
board meeting minutes to confirm our understanding that the charitable company continued to
comply with the applicable legal and regulatory frameworks, and also to confirm our
understanding of the specific policies and procedures enlisted by the charitable company to
ensure ongoing compliance.
We assessed the susceptibility of the charitable company's financial statements to material
misstatement, including how fraud may occur, and gained an understanding of the charitable
companws policies and procedures on fraud risks through discussion with the charitable
company's management.
15

Cro
don Youth Information & Counsellin
Service Limited
Independent Auditors, report to the members of
Croydon Youth Information & Counselling Service Limited
for the year ended
31 March 2024
Auditor's responsibilities for the audit of the financial statements (continued)
We considered the risk of material misstatement due to fraud as a result of possible management
override of controls, and improper revenue recognition. To address these risks we tested the
appropriateness of journal entries posted, reviewed those judgements made in making
accounting estimates, and tested the application of revenue recognition and the cut-off of
revenue.
We communicated those laws and regulations considered relevant to the charitable company,
and potential fraud risks to all engagement team members, and consider that the engagement
team had the appropriate competence and capabilities to identify or recognise non-compliance
with laws and regulations, and remained alert to any indications of fraud throughout the audit.
Due to the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including
those leading to a material mi55tatement in the financial statements or non-compliance with
regulation. This risk increases the more that compliance with a law or regulation is removed from the
events and transactions reflected in the financial statements, as we will be less likely to become aware of
instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather
than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.
A further description of our responsibilities is available on the Financial Reporting Council's website at:
https.'//www.frc.org.uVOur-Work/Audit/Audit-and-as5urance/Standards-and-guidance/Standards-and-
guidance-for-auditors/Auditors-responsibilities-for-audit/Description-of-auditors-responsibilities-for-
audit.aspx. This description forms part of our auditorfs report.
Use of our report
This report is made 501ely to the charitable company's members, as a body, in accordance with Chapter 3
of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the
charitable company's members those matters we are required to State to them in an auditors, report and
for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility
to anyone other than the charitable company and the charitable company's members as a body, for our
audit work, for this report, or for the opinions we have formed.
Alasdair Weaks (Senior Statutory Auditor)
for and on behalf of Simpson Wreford & Partners, Chartered Accountants & Statutory Auditors
Suffolk House, George Street, Croydon, CRO OYN
..2024
16

Cro
don Youth Information & Counsellin
Service Limited
Statement of Financial Activitles (including income and expenditure account)
For the year ended
31 March 2024
Total
funds
Z024
Restricted
funds las
restated
Total funds
2023 (as
restated)
Restricted Unrestricted
funds
funds
Unrestricted
funds
Note
Income
Income from generated fund5'.
Voluntary income
Investment income
32.520
27,207
314
59,727
314
31,381
39,676
84
71,057
84
Income from
Charitable activities
1,862,753
1,862,753
1,461,014
1,461,014
Totol income
32,520
1,890,274
1,922,794
31,381
1.500,774
1,532,155
Expenditure
Charitable activities
Fund raising activities
72,520
1,496,115
7,551
1,568,635
7,551
71,381
1,462,832
7,630
1,534,213
7,630
Total expenditure
72,520
1,503,666
1,576,186
71.381
1,470,462
1,541,843
Net Incomlng/(expendlture)
befvre transfer5
140,0001
386,608
346,608
140,0001
30,312
19,6881
Transfers between funds
13
Net movement In funds
140,0001
386,608
346,608
140,0001
30,312
19,6881
Reconclllation of funds
Total funds brought
forward
151,393
626,018
777,411
191,393
595,706
787,099
Totalfunds carriedfvrward
13
111,393
1,012,626
1,124,019
151,393
626,018
777,411
All income and expenditure derive from continui ng activities.
The note5 on pages 20 to 33 form part of these accounts
17

Cro
don Youth Information & Counsellin
Service Limited
Balance Sheet
asat
31 March 2024
Note
2024
2023 {as restated)
Flxed assets
Tangible 355ets
Totalfixed assets
135,630
135,630
91,334
91,334
Current assets
Debtors
Cash at bank and in hand
Total current assets
io
741,845
322,441
1,064,286
368,098
512.259
880,357
Creditors". amounts falling due
within one year
li
(75,8971
1194,2801
Net current assets
988,389
686,077
Total assets less current Ilabilities
1,124,019
777.411
Net OS5ets
12
1,124,019
777,411
The funds of the charity:
Restricted funds
Unrestricted funds:
Designated
General fund
Total unrestricted funds
111,393
151,393
509,064
503,562
296,103
329,915
1,012,626
626,018
Total charftyfunds
13
1,124,019
777,411
These accounts have been prepared in accordance with the provisions applicable to companies subject to
the small companies, re
Approved by the board
on its behalf by..
Roger King-Dir
Date: 9 September 2024
Com
an
Number 030923
eehan-Directo
te: 9 September 2024
The notes on pages 20 to 33 form part of these account5
18

Cro
don Youth Information & Counsellin
Service Limited
Statement of Cash Flows
for the year ended
31 March 2024
2024
2023
Cash flows from operating activities
Net cash provided by (used in) operoting activities (see below)
136 137
100 662
Cash flows from Investlng activities
Final payment for purchase of new vehicle
Interest received
153,995)
314
143,675}
84
Cash provided by{used in) investing activities
Change in cash and cash equivL7lents in the
reporting period
Cash and cash equivalents at the beginning
of the reporting period
Net movement in cash and cash equivalents
Cash and cash equivalents at the end
of the reporting period
512,259
189 818
455,188
322 441
512 259
Net income/(expenditure) for the reporting period
(as per the statement offinancial octivities)
Adjustments for:
Depreciation charges
Interest received
Ilncreasel/decrease in debtors
I ncrea5e/ldecreasel in creditors
346,608
(9,688}
9,699
1314)
(373,747}
118 383
184)
69,059
Net cash provided by (used in) operating activities
136 137
100 662
Analysis of cash and cash equivalents
Total cash in hand at the end of the year
19

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Accounting policies
The principal accounting policies are summarised below. The accounting policies have been applied
consistently throughout the year and in the preceding year.
{il Basis of accountin
The financial statements have been prepared in accordance with Accounting and Reporting by
Charities: Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard in the UK and Republic of Ireland {FRS1021
(effective l January 20191, the Financial Reporting Standard applicable in the UK and Republic of
Ireland IFRS1021 and the Companies Act 2006.
The Charity meets the definition of a public benefit entity under FRS102. Assets and lia bilities are
initially recognised at historica I cost or transaction value unless othelwise stated in the relevant
accounting policy notels).
The financial statements have been prepared on a going concern basis and are presented in sterling
which is the functional currency of the charity and rounded to the nearest £1. The trustees are of
the opinion that there are no material uncertainties which exist which would mean the charitvs
ability to continue as a going concern was in any doubt. The trustees have considered the level of
funds held and the expected level of income and expenditure for twelve months from authorising
these financial statements. The budgeted income and expenditure is sufficient with the level of
reserves for the charity to be able to continue as a going concern.
lill Fund accountin
Unrestricted funds are available for use at the discretion of the trustees in furtherance of the
general objectives of the charity.
Designated funds are unrestricted funds earmarked by the trustees for particular purposes,
Restricted funds are subjert to restrictions on their expenditure imposed by the donor or through
the terms of an appeal.
{iiil Incomin
resources
All incoming resources are included in the statement of financia l activities when the charity is
entitled to the income and the amount can be quantified with reasonable accuracy, The following
specific policies are applied to pa rticular categories of income..
Voluntary income is received by way of grants, donations and gifts and is included in full when
receivable.
Donated services a nd facilities are included at the value to the charity where this can be
quantified. The value of services provided by volunteers has not been included in these
accounts.
Income relating to next year, but received in the current year, is deferred to the next year.
Investment income is included on an accruals basis.
Income from charitable activities includes income recognised as earned las the related goods or
services are provided) under contract.
20

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
(iv) Resources ex
ended
Expenditure is accounted for on an accrual basis as a liability is incurred. Liabilities are recognised
as soon as there is a legal or constructive obligation committi ng the charity to the expenditure,
Expenditure includes any VAT which cannot be fully recovered, and is reported Zs part of the
expenditure to which it relates.
Costs of generating funds comprise the costs associated with attracting voluntary income
Charitable expenditure comprises those costs incurred by the charity in the delivery of its
activities and services for its benef iciaries. It includes both costs that can be allocated directly to
such activities and those costs of an indirect nature necessary to support them.
Governance costs include those costs associated with meeting the constitutional and statutory
requirements of the charity and include the independent examiners fees and costs linked to the
strategic management of the charitv.
All costs are allocated between the expenditure categories of the statement of financial
activities on a basis designed to reflect the use of the resource. Costs relating to a particula r
activity are allocated directly others are a pportioned on an appropriate basis.
Iv) Fixed assets
Tangible fixed asset5 are stated at cost less accumulated depreciation. The cost of minor additions
or those costing below £1,500 a re not capitalised. Depreciation is provided at rates calculated to
write off the cost of each asset over its expected useful life. The rates used are as follows:
10 years
4 years
8 years
motor vehicles and equipment
computer and off ice equipment
improvements to premises
Ivi) Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount
offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
{vii) Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short
maturity of three months or less from the date of acquisition or opening of the deposit or similar
account.
{viii)Creditors and
rovisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a
past event that will probably result in the transfer of funds to a third party and the amount due to
settle the obligation can be measured or estimated reliably. Creditors and provisions are normal ly
recogni5ed at their settlement amount after allowing for any trade
21

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
lixl Lease costs
Rentals paid under operating leases are charged to the statement of financial activities on a
Straight line basis over the lease term.
Ix} Pension costs
Pension contributions are charged to the statement of financial activities as they fall due.
Employees of CDI joined the government's work based pension scheme in 2017/18. This is a
defined contribution scheme, Contributions are expensed a5 they become payable.
Ixil Financial Instruments
The trust only has fina ncial assets and financial liabilities of a kind that qualify as basic financial
instruments. Basic financial instruments are initially recognised at transaction value and
subsequently measured at their settlement value.
{xiilJud
ements and ke
sources of estimation uncertaint
In the application of the com pany's accounting policies, the trustees/directors are required to
make judgements, estimates and assumptions about the carrying amount of assets and liabilities
that are not readily apparent from other sources. The estimates and associated assumptions are
based on historical experience and other factors that are considered to be relevant. Actual
results may differ from these estimates. The estimates and underlying assumptions are reviewed
on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the
estimate is revised where the revision affects only that period, or in the period of the revision
and future periods where the revision affects both current and future periods.
22

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Legal status of the charity
The charity is a private company limited by guarantee, incorporated in England & Wales, and has no
share capital. In the event of the charity being wound up, the liability in respect of the guarantee is
limited to £1 per member of the charity.
Voluntary income
Total
funds
2024
Total
funds
2023 las
restated)
Restricted
funds
Unrestricted
funds
Grants
Church Tenements Trust
BBC Children in Need
Jack Petchey Foundation
Relief in Need
National Lottery
Garfield Weston
Miscel laneous grants
12,000
12,000
29,313
12,000
29,379
1,882
29,313
3,107
3,107
10,000
10,000
15,000
Donations ond gifts
loo
5,207
5,307
12,796
Total
32
The charitable company benefits greatly from the involvement and enthusiastic support of its many
volunteers. In accordance with FRS102 and the Charities SORP IFR5102}, the economic contribution
of general volunteers is not recognised in the accounts.
23

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Income from charitable activities
Total
funds
2024
Total
funds
2023
Restricted Unrestricted
funds
funds
Invoiced services
LBC & NHS SWL ICB - Open Access
LBC Parent & I nfant Relationship Service
{PAIRS}
NHS SWL ICB
Wave 6 MHST
NHS SWL ICB
Young Londoners Fund
LBC Community fund
NHS Recruit to Train
Local Transformation Fund
NHS ICB Safe Space
NHS ICB Help is at Hand
NHS Mental Health Standard Investment fund
NHS SWL ICB CBT Placement
NHS SWL ICB Talkbus funding
NHS SWL ICB Custody Suite funding
NHS SWL ICB Youth Engagement Group
NHS SWL ICB Neurodiversity funding
LVP MH One Croydon Go Further, Go Higher
NHS Ment25 Health Investment Standard Fund
Miscellaneous income
145,767
150,000
79,000
145,767
150,000
79,000
142,044
150,000
64,000
45,010
413,002
48,128
45,010
413,002
48,128
45,008
350,332
48,128
60,000
51,576
195,897
63,488
53,083
10,971
84,000
182,881
63,488
91,000
50,000
84,000
23,726
50,000
77,583
22,000
190,000
43,163
89,045
14,960
182,881
63,488
91,000
50,000
84,000
23,726
50,000
77,583
22,000
190,000
43,163
89,045
14,960
43,164
89,044
10,279
Total
1,862,753
1,862,753
1,461,014
24

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Expenditure on charitable activities
Charitable
Activities
Governance
costs
Fundraising
costs
Total
2024
Total
2023
Annual report and AGM
Bank charges and interest
Books and publications
Boswell Memorial fund
Catering
Computer costs, inc. telephone
External training providers
Consultancy and professional fees
Household Support Fund
I nsurance
Light and heat
Database upgrade costs
Membership fees and subscriptions
M iscellaneous
Outreach team expenses
Payroll bureau support fees
Employee assistance programme
Audit fee
Rent, general and water rates
Premises expenses
Pensions
Salaries and employers NIC
Supervision
Training
Stationery and postage
Talkbus fuel
Talkbus expenses
Depreciation
Travel, accommodation & parking
Recruitment fees
Volunteer expenses
Website, rebranding and publicity
Young People's Team
1,196
1,196
1,179
156
156
2,411
8,408
3,702
10,262
2,044
3,942
38,611
33,876
17,325
16,640
28,877
21,564
640
584
4,490
3,924
12,712
7,326
1,290
1,515
6,727
6,965
3,489
1,038
663
1,913
10,654
9,124
3,329
900
8,400
6,250
19,937
19,008
16,666
15,067
51,752
54.375
1,254,368 1,254,154
21,000
21,434
22,915
15,761
5,490
7,037
1,613
2,265
2,772
4,915
9,699
8,060
6,920
302
7,896
80
156
2,411
3,702
2,044
38,611
17,325
23,596
640
4,490
12,712
1,290
6,223
3,489
663
10,654
3,329
5,281
504
8,400
19,937
16,666
51,295
1,246,387
21,000
22,915
5,490
1,613
2,772
9,699
8,060
6,920
302
7,896
80
381
6,291
76
1,690
7,403
3,741
797
270
50
1,552,367
16,268
7,551
1,576,186 1,541,843
Expenditure on charitable activities was £1,568,63512023: £1,534,213) of which £1,496,115 was
unrestricted12023: £1,462,832) and £72,520 was restricted {2023: £71,381).
25

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Net income/(expenditure} for the year
This is stated after charging:
2024
9,699
18,500
7,800
600
2023
Depreciation
Operating lea5es- property
Auditors fees for audit services - current year
Auditors fees for audit services - previous year
18,500
5,400
850
Staff costs and numbers
2024
202
Staff costs were a5 follows:
Salaries and wages
Employers NIC
Pensions- Defined contribution scheme
Irrecoverable statutory maternity pay
1,149,153
105,215
51,752
1,149,116
105,038
54,375
Total
1,306,120
1,308,529
One employee received emoluments of more than £60,00012023;Nill
The average number of full-time and part-time employees in 23/24 was as
follows..
Central
Counselling
Outreach
Young people's team
Wave 2 MHST {formerly Trailblazer)
CYP - IAPT
Advocacy
pip
18
16
Total
48
48
26

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
Trustee remuneration and related parties
No trustees received any remuneration or expenses for their services, as a trustee, during the year
(2023: Nill. One of the trustee5, Mr Basil Morris is employed by the charity, working as a counsellor.
The Board of Trustees believe that it is important to have a staff member acting as a trustee. He is
remunerated for his work for the charity. His remuneration for 2024 was £9,77312023 £8,011). The
Board review his appointment as a trustee on a regular basls to ensure that the arrangement
continues to be in the best i nterest of the charity and its beneficia ries.
No trustee or other person related to the charity had any personal interest in any contract or
transaction entered into by the charity during the year12023: None).
Key management personnel of the charity, received total remuneration, including pension
contributions and employers Nl of £70,61612023 - £69,052.)
Tangible flxed assets
Improvements
to
Premises
Computer
and office
ui
ment
Vehicle
Total
Cost
At l April 2023
27,948
164,384
16,024
208,356
Addition5
53,995
53,995
At 31 March 2024
27,948
218,379
16,024
262,351
Accumulated depreciotion
At l April 2023
27,948
73,050
16,024
117,022
Charge for the year
At 31 March 2024
27,948
82,749
16,024
126,721
Net book value
At 31 March 2024
135,630
135,630
At 31 March 2023
91,334
91,334
Tangible fixed assets are used for di rect cha ritable purposec
27

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
10 Debtors
2024
2023 (as
restated)
Trade debtors
Prepayments and accrued income
Other debtors
397,527
344,318
115,751
252,347
Total
741,845
368,098
Within other debtors is an amount of £60,014 {2023., £110,014) which is due after more than one
year.
11 Creditors: amounts falling due wlthin one year
2024
2023
Taxation and social security
Accrua15 and other creditors
Deferred income
28,427
47,470
44,567
48,713
ioi,000
Total
75,897
194,280
Deferred income brought forward
Amount released in year to income from charitable activities
Amount deferred in year
101,000
{101,0001
114,352
(76,4351
63,083
Balance as at 31.03.2024
ioi,000
Deferred funds relate to services not yet provided.
12
Analysis of net assets between funds
General
Designated Restrirted
funds
funds
Total
funds
Tangible fixed assets
Net current assets
135,630
367,932
135,630
988,389
509,064
111,393
Net assets at 31 March 2024
503,562
509,064
111,393 1,124,019
28

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
13 Analysis of charitable funds
At l April
2023{as
restated)
Incoming
resources
Outgoing
resources
At 31 March
2024
Transfers
Restrlrtedfunds..
Buy a Brick
BBC Children in Need
National Lottery
Nicola Boswell Memorial fund
1,379
1,379
29,313
3,107
100
{29,313)
{43,107}
11001
150,014
110,014
Total restricted funds
151,393
32,520
172,5201
111,393
Unrestrittedfunds
Designated funds
Agency contingency fund, to
ensure continuation of
services, when replacement
funding is not immediately
available
Safe Space Talkbus project
Building and repair5 fund (including
possible future relocation costs)
Replacement asset fund re Talkbus
Training services development and
staff trai ning
Website & database upgrade fund
Inclusion and Diversity Action f und
Custody suite project
Neurodiversity funding
Youth Engagement group
LBC PAIRS project
150,000
50,000
200,000
91,000
{91,0001
20,000
10,000
30,000
62,325
162,3251
15,5891
17,8961
13,6021
{77,583}
10,000
11,670
3.919
36,442
15,666
16,454
45,000
12,064
77,583
190,000
22,000
79,000
190,000
22,000
179,000)
General reserves
329,915 1,430,691 (1,176,671} 180,3731
503,562
Total unrestricted funds
626,018 1,890,274 {1,503,6661
1,012,626
Total funds
777,411
1,922,794 {1,576,1861
1,124,019
29

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
13 Analysis of charitable funds (continued)
Previous year..
At l April
2022 (as
restated)
At 31 March
2023 (as
restated)
Incoming
resources
Outgoing
resources
Transfers
Restrictedfunds..
Buy a Brick
BBC Children in Need
Jack Petchey
National Lottery
Nicola Boswell Memorial fund
1,379
1,379
29,379
1,882
(29,3791
11,8821
140,000)
(120)
190,014
150,014
120
Total restricted funds
191,393
31,381
(71,3811
151,393
Unrestrirtedfunds
Designated funds
Agency contingency fund, to
ensure conti nuation of
services, when replacement
funding is not immediately
available
Safe Space Talkbus project
Building and repairs fund (including
possible future relocation costs)
Replacement asset fund re Talkbus
Training services development and
staff training
Website & database upgrade fund
Inclusion and Diverslty Action Fund
Mental Health Standard
Investment Fund
Mental Health Investment
Standard Fund
Local Transformation Fund
Croydon Best Start PIP ILA)
150,000
150,000
53,083
153,083)
25,000
17,3711
(43,6751
11,330)
(6,785)
16,505}
2,371
20,000
loo,000
6,000
62,325
13,000
11,670
43,227
17,171
36,442
15,666
5,000
84,000
(84,0001
17,511
89,044
1106,555)
{63,488}
63,488
64,000
(64,0001
229,797 1,147,159 11,033,670) {13,3711
General reserves
329,915
Total unrestricted funds
595,706 1,500,774 11,470,462)
626,018
Total funds
787,099 1,532,155 {1,541,843}
777,411
30

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
13 Analysis of funds {contlnued}
Purposes of restrictedfunds..
Buy a Brick: comprises of small donations received toward5 purchase of own building,
BBC Children in Need: provided support for the Outreach team benefiting children aged 11 who
will be moving to secondary schools.
National Lottery: provided funding to support the Outreach team and Talkbus
Nicola Boswell Memorial Fund: represents funds donated in memory of Nicola Boswell, a former
Drop I n volunteer counsellor. This fund will be used, in conjunction with the Designated: Inclusion
& Diversity Action Fund, for the purposes outlined below.
Purposes of designatedfunds..
Inclusion and Diversity Action Fund: This fund exists to offer financial support to staff and
beneficiaries of the charity, particularly those from the BAME communities, for the purpose of
supporting their further education, employment opportunities and continuing personal &
professional development. This fund will be used gradually over the next three to five years,
Custody Suite project: Funding to support young people, 10 years+, who have been taken in to
custody by the Metropolitan Police.
PAIRS- Parent & Infant Relationship Service: Funding to support the Service Manager, Clinical
Lead and Administrator post5
Safe Space Talkbu5 Project: The purpose of this fund is to provide a safe space close to Croydon
University Hospital for young people, who have, or may be intending to visit the hospital's A&E
department.
Neurodiversity funding: The purpose of this fund is to provide support and services to the young
people of Croydon, with an emphasis on those with neurodiverse conditions
Youth Engagement group: The purpose of this funding is to support and expand our Young People's
team
The names of the other funds provide an understanding of the nature and purpose.
In the financial year 2024/2025, the charity will be using the Training services fund to implement
the training plan, which is currently placing an emphasis on Learning & Development days and
buying the Me Learning online package. Building and repairs fund- all three premises which are
being used by CDI are leased from LB of Croydon, whilst PAIRS House and Ramsey Court are on the
Council's disposal of assets list. This fund will be used to maintain the bu ildings where necessary
and to look for and fund any relocation, which has to be undertaken. The charity now received the
new Talkbus, ordered in February 2022. The fund has now been reduced to Nil, but will be rebuilt
over the next ten years. The Agency contingency fund is monies set aside to continue to employ
frontline staff in the event that there 15 a cessation of funding from existing sources, so that there is
time to approach new sources of funding. The charity is already aware that the funding for one of
our projects will not be renewed. In view of the increase in income and numbers of staff, this fund
has been increased by £50,000. The website and database upgrade fund was used in 2023124 to
upgrade our current website. In 2024/25 our database needs to be redesigned so we will need to
access resources to fund that essential operational development.
Transfers represent changes in designation approved by the trustees.
31

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
14 Lease commitments
The company's commitments for rental payments under operating leases payable during the year
are as follows:
Land and buildin
2024
2023
Leases expiring:
Within l yearfrom 31 March 2024- amount per annum
Within 2 to 5 years
8,750
22,750
8,750
29,750
32

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2024
15. Prior period restatement
The comparative amounts in the prior period as presented have been restated as detailed below:
At 31 March 2023
Previously
reported
Adjustments As restated
Current assets
Prepayments and accrued income
102,333
150,014
252,347
Net assets
627,397
150,014
777,411
Charitable company funds
Restricted fund5
1,379
150,014
151,393
Total funds
627,397
150,014
777,411
Reconciliation of changes in funds
Total funds as reported at 01 April 2022
597,085
Adjustment to prlor periods
Correction to restricted income recognition
190,014
Total funds as restated at 01 Aprll 2023
787,099
Movements in funds as previously stated
Correction to restricted income recognition
30,312
140,000}
Total funds as restated at 31 March 2024
777,411
A prior period adjustment has been made to rectify the recognition of restricted income which
was previously being recognised on a receipt basis.
The overall impact of these adjustments is to increase accrued income and restricted funds by
£150,014.
33