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2022-03-31-accounts

CROYDON YOUTH INFORMATION & COUNSELiING SERVICE LIMITED (Limited by guarènteel Known as CROYDON DROP IN COMPANY NO: 03092355 CHARITY 110: 1049307 REPORT AND AUDITED ACCOUNTS for the year ended 31 March 2022 SARGE￿ & CO CHARTERED ACCOUNTANTS 219 Croydon Road Caterham Surrey CR3 6PH

Cro don Youth Information & Counsellin Service Limited Status- Company Limited by Guarantee No. 03092355 incorporated on 17 August 1995 Charity registration No. 1049307 The Company's governing document is its Memorandum and Articles ot Association incorporated 17 August 1995. Secretary and Registered Office: Nicola Newman 132 Church Street CRO IRF TrusteÈs' Ms. Tracy Andrews (resigned July 20211 Mr_ Leon Berry (resigned August 20211 Mrs. Janet Austin Ms. Rhianne Elleston lappointed July 20211 Mr. Clive Fraser Ires48ned July 20211 Mrs. Jill Keehan Mr. Roger King Ms. Carolyn Robinson (appointed July 20211 Mr. Alkan Shenyuz lappointed july 20211 Mr5_ Anne Smith Mr. Basil Morris Ms. Queenie Chizea lappotnted September 20211 Ms. Shannen Doherty lappointed September 20211 Ms. Renee Bond (appointed September 20211 Chlef Executlve Offif er: Mr. Gordon Xnott Independent Examiner: Sargent & Co Chartered Accountants 219 Croydon Road Catefham Surrey CR3 6PH Banker5: The Co-operative Bank PIC 91 George Street Croydon CR9 3QT Sollcitors: Streeter Marshall 74 High Street Croydon CR9 2U

Cro don Youth Information & Counsellin Service Limited Truste￿ Report for the year ended 31" Marth 2022 The trustees. who are also the Dirertors of the charitable company. present their annual Directors. Report together with the financial statements of the charity for the year ÈndifiE 21 March 2022 which are also prepared to meet the requirements for a Directors, Report and accoun15 for Companies Act purposes. The linancial statements comply with the Charities Act 2011. the Companies Act 2006, the Memorandum and Articles of Association. and Accounting and Reporting by Charities.- Statement of Recommènded Practice applitable to Charities preporinE their accounts in accordance with the Financial Reporting Standard appli￿ble in the UK and Republic of Ire13nd IFRS1021. Our purpose and artiwties The objects of the £haritable company are the advancement of education, the furtherance of health and relief of poverty, distress and sickness of yOLFng people in the community of Croydon and the surrounding 6rea5 in accordance with Its Memorandum and Articles of Association. The trustees confirm thal they have referred to the guidance contained in the Charity Commission's general guidance on Public Benefit when reviewing their objertives and artivittes and in the planning of future activities. They have also considered the guidance'Public Benefit.. Running a Charity IPB21'. It is the judgement of the trustees that activitie5 ID pursuit of the above objectives fully meet the Public Benefit test, which they have kept in mind in planning programmes for the charity. In delivering services and in the appointment of staff. volunteers and trustee5, the charity operates a strict policy of no discrimination on any ground5. Review for the year ActIvI￿es. Achlevements and Performance Firstly, a reminder from our beneficiaries of why we do what we do... "Ifelt I wos able to talk to someone who would listen. -Ileel like l om o diflerent person to who I w05 when ifirst colled CDI. I now see my growth. I hove healthier relotionships Wlthfriends. I hove morefocus." "Slnce my boby'5 birth. I've been in o very difficultploce and these sessions hove helped me find o helpful, safe, and p051tive perspective while Ifeelso deconstructed and105t. It s helping me toleel what I'm JeelAng in a rnore manageable woy." "What Ifound challen9ing wrjs to think obout my own chollenges ondfinding my couruge to tolk obout the situation in detoil. It wos difficult at times to soy whot I have now sard ond worked through. I was supported in every session. notfeeling rushed orpressured. I thonk you so much." ~1 hove leornt how to understorrd myfeelings ond how to de(Jl with grief. Also. tt71king more openly about problems hos helped me toleel le&sfeorful because it is not thot bad after oll tolking ond sharing my thoughts ondfeelings. Whot I have leornt (Jbout myself through coun5elling Fs to continue buildiFJg my confidence."

Cro don Youth Information & Counsellin Service Limited Tru5tee5' Report for the year ended 31" March 2022 As a Charity and independent Voluntary Sector Organisation, CDI has continued to grow and develop in response to meet the changing needs of local children. young people and families. Thi5 year'5 activities continued io be influenced by the global Covid-19 pandemic and pDsi-Covid recovery became a recognised issue. Supply of. and demand for, our Services continued to be impacted by rises in infections amongst staff and community and the adaptations we made around our frameworks, 5VStems, policie5 and prDce£5es, which we initiated in March 2020, became better embedded and more sophisticated. Principle5 for our work We believe in a compassionate, creative 3nd person-centred approach where the offer of a trusting relationship is central to the Success of any engagement. We are interested in the whole person. in the whole story. and not just in a single diagnosis or judgement on a presenting issue. We are committeé to holistic rÈspon5e to individuals that include5 an awareness of the socio-economic and 5VStemic inequalities that impact on our beneficiarie5. Our professional, dedicated workforce ensure5 our services offer a consisrent and stable presence which is flexible in response to the needs of the local community. We continue to believe in 'doing with. and not'doing to.. Chlldren and young people are central Following the absolute disruption to our professional and personal lives in 2020 this financial year tontinued to challenge us on a number of levels. The decade of busterity measure5. dismantling of youth service5, embedded discrimination. wèlfare benefit reform, insecure and insufficient housing stock and no parity of investment In Children's mental health rhat we highlighted last year continued to impact on the local community. And yet. in 5Plte of this, and often in overt opposition to these issues. individuals tontinue to explore their own thoughts. fÈeli ngs and the options open to them in order to live as fully a5 possible given the circumstances that Surround them. And we remain committed to corne alongside thern for as long a5 It lakes to help make a differencè. Our services are delivered through the following teams-. Advice & Rights Advocacy Care For Croydon Collective Counselling in the Community Counselling in Educational Setting5 Mental Health Support Tea Outreach & Talkbus Parent Infant Partnership & Infant Mental Health The Young People's Participation GroLrp Wurking with chlldren. young people and families All the data and feedback from our act*vities contin¢Jes to be published our quarterly Whole SeNice Monitoring Report5 Wlth a summary provided in our Annual Review. The activities detailed below are central to the achievement of CDI'5 aims and objectives. Advice & Rights Advocacy The ALlvice & Rights Advocacy Service IA&RAI. coTrtinues to work with children, young people and families who present with issues that are of a practical nature however we continue to evidence thèt every individual, without exception. brings with them issues of emotional well-beinÉ and mental health. The dÈlivery continue5 to be led by and benefit froffi the consistent presence of Jacqui Henry and she has an average of 21 individuals on the caseload at any one time.

Cro don Youth Information & Counsellin Service Limited Trustee< Report for the year ended 31" March 2022 The main presenting issues this year were housing insecurity. pressure5 on the famlly unit, sihool exclusion. learning difficulties. unemployment, disability, and benefit advice. with a recorded rise in znxiety, low mood, anger bullying, domestic violence and stre55. The number of consultations offered rose again on last year by 19% with 99.5% of appointments attended- a continued high attendance rate. The main sources of referral were Self, Social Care. Schools and other professionals 70% accessing A&R were female and BME communitie5 were represented by over 67% of clients in the caseload. This year our A&RA service was successfully re-accredited by Advice Quality Standard and we are proud th3t we are one of only 6 charities in Croydon to attain this accreditation. "I would like to soy o very big thank you to my Advice & Rights Advocute ond to all the members of stoff ut Croydon Drop Infor oll the help and support they hove given me and myfamFly. This organisution hJ5 changed my lrfe ond Ifeel love ond accepted.- Care For Croydon Collertive Tanya Wallis and Rhona Kenny lead thi5 monthly online forum which was born Dut of the pandemic and continued to flourish thi5 year as a unique local offer. Set up specifically for the local workforce we also invite parents. carers, foster carers, adoptive parents and Ward councillor5. The purpose to share good practice, opinions and experiences. The topics we covered this year included Talking about Sex & Rèlationships. Essential Work with Girls & Young Women. The Imp3Ct of Rac￿#1 Trauma on Our Communities, Faith & Religion. Pornography & Sexting. How We Work with Parents, Carers & Guardi2n% and The Impact of Domestic Abuse on Children. We plan ta offer themes that have local. regional and national appeal in the next year. Counselling in the Community for 11>25 year olds Thi5 year we started to evidence the emerging consequences of the pandemic. The headline heré is that we saw an unparalleled 76% rise in re*erra15 on last year and as a result our waiting time from initial as5e55rnent to commencement of coun5elling has un3voidably risen from 6 to 18 weeks. 530 referrals were received. 3569 sessions were offered 85% of yovnB people in counselling were aged under 18, 68% identified as female and 61% were from a BAME heritage. Young people asked us to continue offering 3 'blended' approach of face to face, phone and online. However we have also noted the rise of 'Zoom fatigue, and as we go into the new year more young people are asking for face to face meetings. We delivered our community counselling services with a team of 4 volunteer counsellors. 10 paid counsellors and 4 clinic31 sijpervisors. We expanded the therapeutic services team this year to employ an Emotional Freedom Practitioner, a CBT Trainee Practitioner and a full-time Data & Therapeutic Services Administrator. Having 8vidented an ongoing rise in presentations around neurodiversity we made a successful bid to the National Lottery that enabled us to re decorate all our counselling rooms, and we refurnished one as a Sènsory Room. When this space is rkot being used for therapy, it has started to be used by young people who come in 3nd chill out after school or do their homework.

Cro don Youth Information & Counsellin Service Limited Trustees. Report for the year ended 31 March 2022 The number of children referred to U5 from CAMH5 rose by 60% and now accounts for 48% of our total referrals whilst 17% of young people were signposted to CDI by their GP with IO% self-referrinE. ID% of young people assessed for counsellinE are Children Looked Afte¥ or Care Leavers and the main presenting issues this year are anxiety, anger. low mood, sleep difficulty, panic attacks. farnilv felation5hips and self-esteem. Continuing to Concern us are the recLTrrrently high levels of chil(Iren and young people140%+I who are self-harming andlor ideating about suicide. -1 wos really blown awoy by my counsellor os we hod on instant connection and she managed to reulise things about me rhot I never sow in myself. I gor seen quickly ond the sessions were regulor ond thorough. These sessions ch(Jnged my life." "Remote working has been really convenient de5Plte Covid restrictions, and I'm groteful thot we could still work together. Counselling in Educational Settings Angther challenging year for education and the communities of childrep., staff and parents/c4rers.Our colleagues in educational settings continued to accomrp.odate us on site as we all sought the best ways to work within reconstituted landscapes. We maintained counselling Services at St. NichDlas, Harris Primary and Elmwood Junior5 and gained a new commission on site at Oasis Shirley Park Academy. We look forward to continuing to work with these settings and with Dur new co¥nrnis5ion at Ravensbourne Secondary School in Bromlgy from Septèmber 2022. In our schools, services we counselled a total of 164 children and young people in Primary, Secondary and Special Schools with 84% Irom a BAME heritage. offering a total of 2173 se55ions. The feedback we reEeive from young people indicates they continue to appreciate being able to access an independènt, therapeulic service. The main presenting concerns lor these children were anxiety. family and peer relationships, self-harm. low mood. angèr and school-related issues. -It Wos really helpful. o good ploce to talkfreely and trust. I would tell the whole world to hLive Gunsellin9, It moke5 0 big dilference to your life e5pecialty ljeing young and (Jtschool. "My counsellor is reossuring ond compo55ionate allowing me tofeelsafe undfinolly hove the courage to openly andcomfortobly discuss mvfeelings." The Mental Health SupportTeam Following a successful bid to NHS South West London C14nical Commissioning Group. with our voluntary sector partners, Off The Record, in 2019 we began delivery Df CroydotF MHST Wave 2 Irom January 2020 and have continued throughout 21122. A team of 8 staff delivered service5 to 12 Primary & Secondary schools. We are pleased to feedback that during this reportin8 period our partnership Submitted another successful bid and we were commissioned to dÈliver Croydon MHST Wave 6 which began in January

Cro don Youth Information & Counsellin Servlce Limited Trustee< Report for the year ended 31 Mareh 2022 2022. CDI have a total team of 10 staff and this is matched by OTR with a similar number of practltioners and together we are now delivering sÈrvices in 28 Croydon schools. Covid-19 curtailed our frontline activity less and less although the team is very occupied with post-covid recovery in the community and are commissioned to work with parents/c3rers as well as children and voung people. 326 young people were supported by the MHsf this year- 47% identified as male and the m4in presenting issues for all senders were anxiety, behavioural issues, low mood and self-harm. Outreach & Talkbus The pandemic continued to impatt on our Outreach delivery as we worked in and around iommunitv settings and our work on sites across the Borough w35 restored into the schedule. The team had been offering a helpline and a 'virtual' Talkbus since March 2020 and this year we continued that offer as well as enjoying being less rèstrirted in our movements. We moved into Year 2 of the Young Londoner5 project which saw the team on site in Schools offering mentoring and life skills support for young people and directing them into diversionary actiVTties. Successful bids to Children sn Need, National Lottery Reaching Communities and Garfield Weston offered financial stability to the service. as commissioners and funders understand the benefits of community engagement where children. young people and families do not have to travel across the Borough. We will come to their places of work. study and residence. Having moved out of Goldcrest Youth Centfe the team found a temporary home in the Croydon Minster Church Hall this year and then we secured 3 7 year lease on premises in Ramsey Court. just acrpss the road from the Hall and very close to our building in Church Street. This new location offers us office space, a meeting room and a space for face to face appointments. This yearTalkbus delivered 580 sessions out and about in the Borough and 5UPPOrted 2655 individuals. 86% of whorn were aged between 10-25 young people148% identifying 35 male and 52% female) with the proportion of young people acce5strnE Talkbu5 from BME communities this year bein8 63%. The other 14% of the footfall was made up by parents. carers and professionals who often access the Talkbus looking for support for young people with whom they live or work. The maln issue5 presented this year were Low Mood, Stress, Relationships. Personal Safety, Healthy Living, Sexual Health, School, Careers/Edvcation, Bullyin& Housing, Self Esteem and looking for General Information. Advice & Guidance. A continued p051tive outcomè this year has been the work that Clinton Waller. Outreach Deputy Manager. has done with Shpresa. a charity supporting young Albanians, and we have managed to support this Outreach work via IAVO successful funding bids with Croydon Relief in Need and Rocket Science UK. lust after Xmas we reali5ed another milestone and commissioned the build of 3 new Talkbus hoping to bring that into full operation by Spring 2023. Worldwide economic issues have disrupted the 8lobal supply chain so we must be patkent. However the new Talkbus is 05 eco-friendly 65 we can make it and we look forward to taking delivery. This year the team benefited from the arrival of a 3, year Psychology Undergraduate. who completed her placement wth us, and Sonia Garnett moved into Le3d Worker role for Go Further Go Higher. a new

Cro don Youth Inforniation & Counsellin Service Limited Trustees. Report for the year ended 31" Mar¢h 2022 project funded by NHS SWL Adult Mental Health. Targeted towards 16-25 year olds struggling with their emotion31 well-being at key transition points as they move into apprentice5hip5, further education or In and out of University this project quickly found it5 feet with 23 referrals. The purpose is to help young people develop independence and decision-making skills whilst also improving their mental health and ability to move forward in life with confidence. This year we were recognised with three Jack Petchey Foundation Awards. one for Angela Ben-Arie in recognitjDn of her leadership of the Young People's Participation Group and two Awards for young people from the group in acknowledgement of the personal work they had achieved with themselves and for their significant contributions to the group. Parent Infant Partnership & Infant Mental Health PIP works In partnership with the Local Authorit￿$ Early Help & Children's Social Care service to deliver early interventions and support serwce5 to Thothers who are pregnant. fathers and familie5 who have babies/children up to 2 years old. During this financial period PIP has actively worked with 39 families with good outcomes and feedback from the families. "l used tofeelst7d Gnd very distuntfrom my boby. Now Ifeel closer to him. We have bonded and we comrnunicoie wirh each other. I'm very hoppy because you gave me the chance to change rny life.- Following the restructure last year Therapeutic Services Manager, Juliet Lecointe. and Clinical Supervisor, Laura Clark, settled In to le3d the team which contknued to be staffed with two therapists, two keyworker5 and Nadine Blackwood. our CDI Administrator. Having taken on a 7 year lease this year From the Local AuthOr￿ty we are pleased to say that from July 2021 the building reopened lully for Early Year5. service delivery durin£ the day and coun5elling for 10- 25 year olds in the evènings. The contract for the service delivery with the LA was renegotiated 2nd renewed until 31.3.24. The Infant Mental Health Teatn (working with 0-5 year olds) continued to deliver services as lennv Greenwood graduated from KCL and left the service at Xmas as we were joined by Alison Elliot and Preye O'Nigel as new IMH worker5 for this calendar year. have recorded thi5 year that the main presenting issues for the families accessing our service have been Parental Conficlence, Parental Mental Health, Isolation, Low Mood. Emotional Social & Behavioural tssues Anxiety and DoryEestic Abuse with a signiftcant number of safeguarding concerns and a high number of the children being Children in Need. The %ources of referra15 for both teams came from Adult Mental Health, Midwifery, SDcial Care. Health Visltors and the Local Authority'5 Early Help services. "Since my bt7by s birth. I've been in o very difficultploce tJnd these session5 have helped mefind a helpful. sDfe. positive perspective while Ifeel so deconstructed and lost. It's helping me tofeel whot I'mfeellng in o more m(Fnogeable woy.~

Cro don Youth Information & Counsellin Servlce Limited Trustees, Report for the Year ended 31" March 2022 The Young People's Participation Group CDI'S Young People's Participation GfOUP is a long-running open accoss opportunity for 13-19 year olds and :. hey continued to mèet weekly. facilrtated by Angela Ben-Arie and Sonia Garnett from the Outreach Team until Xmas 2020. This group of young people decided to come to end their participation at Xrna5 which they did with a socially-distanced gatherin8. The baton was passed and picked up by Lorn Hunt, the Equal Access in Mind Manager, who worked with the new full-time EAIM Advocate and a second 3rd Year Psychology Undergr3duate from April 2D21. We are very sad to report that Lom passed away unexpectedly in February 2022 and this naturally curtailed 311 EAIM attsvittes. Lorn dedicated her career to improving the lives of children and young people and we miss her tremendously. Fundlng and Posts The Board of Tru5tee5 will support the current programme of delivery and staff team- fundinE reviews are undertaken regularly and new applications will be made in 8ccordance with the charivs Busines5 Plan. Funds for the year 2022123 have been identified and tontracts that are due to conclude are 3ddrè%5ed approrbriately with new funding 3pplications wrÈtten wherever and whenever possible. Delay in securing these new funds will be met from the char¥ty's unrestricted reserye5. Need5 will continue to be identified by the staff delivering the distinct services in consultation with the young pèople and parentlcarers. and targeted applications will continue to be made to 5UPPOrt all our services. Ouringthis yearthe compan￿5 acti¥ltieswerefunded bygrantsfrom and SeN1￿ level agreements with: London Borough of Croydon ILAI LBC Communtty Fund101.04.19- 31.3.221 LBC Parent Infant Partnership LBC & CCG Joint Cornmission of Counselling & IAG (Open Access) NHS South West London CCG Ichildren's & Adult Services) NHS Mental Health Investment Standard CYPIAPTINH5 Health Education England Children in Need Church Tenèments Trust Garfield Weston National Lottery Community Fund Jack Petchey Foundation Croydon Relief in Need Greater ltsndon A￿hOrIty (Young Londoners Fund) We are extremely grateful for the support that has been provided from these funder5 and de5Plte the finar.cial difficulties of Croydon Council this year our contracts with them are, so far. unafferted. Without the support of all our funders, our work would not be possible. The TrLtstees would also lik& to sincerely thank the smaller trusts and individuals who also contribute in supporting us with donations and with their tiwne, which they freely give to us.

Cro don Youth Information & Counsellin Service Limited Twstees. Report for the year ended 31" March 2022 Staffing and Volunteers The Trustees welcome this opportunity to thank its dedicated workforce who frequently go above and beyond. We also thank our voluntèÈrs within the Centyal te3m. Counselling and Outreach teams. on the Board of Trustees and in The Young People'5 Participation Group. As a voluntary sector service, we understand +he key role that volunteers have and how much they contribute to the support of local services. In return we see volunteers gaining experience which rnore often than not helps them gain self-confidence in their capabilities and can empower them to acce55 paid employment. Our impatt and outcomes are documented in our Quarterly and Annu31 Reports that 3re distributed throughout the year to commissioners and other interested parties. We are 5atlsfied that our staff continu@ to do their utmost to perform to the best of their abilities and to carry out their duties with integrity commtrtment. Into The Future As we reported last year it is testament to the strength of character of colleagues. the depth at which our services are embedded and the level of commitment to the community that has helped sustain us again this year. In practical term5 we have achieved our goa15 of commissioning the build of a new Talkbu5, seturing income for the Outreach Team. outsourcing HR and payroll, expanding the Mental Health Support Teams iri p3rtnershiFTr Wlth Off The Record. securing funding for a speci3li5t Self Harm & Suicidal Ideation worker have Set up to deliver five staff Learning & Development Days per year. WÈ arè natural optimists and continue to be motivated about the opportunitie5 that demand our attention with our main challenge being ihe realistic matching of capacity to increasing demand on us whilst maintaining our self-care. We are privileged to have a dedicated workforce with low turnover, high amounts of resilience. full of creativity, clear about our shared intentlOn5 3nd are equally ambitlDUS in pursuing our main ch3rit3ble aims_ We will continue to pursue holsstic and 50cially-just models of deliverv via collaborations and partnership5 a5 we know that being isolated nelther helps us nor models a healthy way of living. We are very relieved to be èble to offer annual Staff Residentials again 3nd this next yÈ3r we will engage in delivering on a refreshed website, grow the Nicola Boswell MÈmorial Fund. increase our social medi3 presence, invest in service delivery focused on Neurodiversity. continue to embed Eouality, Diversity & Inclusion in all parts of the charity, develop the Talkbuslsafe Space initiative with NHS EmerEerFcy services and we look forward to the arrival of a new Talkbus which we will be namin8 after our dearly-missed Colleague, Lorn Hunt. Flnanclal Review The financial managernent of Dur agenry is very important to vs als and we have great transparency in how and where our funds are directed. At the end of this year. our reseryes totalled £597.08). of which £1.379 were restricted in use. The reserves compri5c £455,188 held tn our bank acrounts. £ 47,659 invested ill fixed 3sseis and a surplu5 of debtors Over creditor5 of £94.238. OLtr income for the year was £1,358.027 3 42% increèse over last year

Cro don Youth Information & Coun5ellin Service Limited TTUStee< lieport for the year ended 31" March 2022 and our expenditure Wa5 £1.216,240. 38% more than last year. As a result, we made a surplus for the year of £141.787. This surplus will be used to fund artivities in 2022123 and to de31 with additional expenditure in direct connection to P05t-Covid recovery strategies. As a charity we continue to be very effioent in the use of our funds. This is due in part to the time and commitment of our Treasurer. Jill Keehan. who assisted and supported the CEO and our Interim Business Operations Manager, Medhavi Patel. with their finanoal responsibilitie5 till Xmas 2021 until the return frDm maternity leave of our Dèputy DirectDr, Nicola Newman. Jill's oveNiew of our firbancial capabilities and risks continues to be invaluable to the senior management team and trustees. We record thanks to Jill, to Nicola Icompany Secretsryl and Medhavi for the efficient manner in which our records are maintained. Reserves Pollcy The management committee have established a policy whereby the unrestricted fund5 not invested in tangible fixed assets (the 'free reserves'l held by the charity should be between 3 and 6 months of the resources expended, which equates to between £304.060 and E608.120. As at 315t March 2022 the accounts show Eeneral unrestricted rese￿eS of £229.797,1£495,706 when eesiEn3ted funds, excludin8 £IOO.000 committed to the purchase ol the newTalkbus, are includèd). The figure of £495,706 represents almost 5 months of last yearfs expenditure. The directors have decided to allocate some of the unrestricted tund5 to designated projects to ensure the continued existence & eKP3n5ion of the charity. It has been recommended that if the agenc¢s unrestricted reserves fall below £50,000 then an emergencv meeting of the funding group and the tru5tee5 Should take place to discuss immediate action. Our reseNe5 are reviewed regularly. 50 that the trustee5 can decide on the appropriate use of our reserves. The Treasurer and Director examine wèys of ensuring that there 15 appropriate 'contingency' funding to 5UPPOrt time-bound projects. Trusteès The Trustees of the charitable company durin8 the year and up to the date of signing this report are listed on page I The trustees, as members of the charitable company. undertake to contribute to the company £1 in the event of the company being wound up and having debts and liabilities which it cannot meet from its asseis. Strurture, Go¥ernance & Management Goveming Document Croydan Youth Infom)3tion and Counselling Service Ltd is a private company1imited by guarantee governed by its Memorandum and Articles of A550ciation. It is registered as a charity with the Charity Commission. Apontment of trustees As set out in the Articles of Association the chair of the trustees is nominated by the membership and Board of Trustees. The trustees have the power to Co￿pt further members to fill specialist roles. The io

Cro don Youth Information & Counsellin Service Limited Trustee< Report forthe year ended 31- Mar¢h 2022 trustees also have the power to appoint further trustees throughout the year. which numbers should not exceed one third of the total number of trustees. At each general meeting all trustees relire and may be rÈappointed. Further tru5tee5 may be elected if recommended by Lhe existing tru5tee5, and after written notice. All members are circulated with invitations to nominate trustees prior to the AGM. advising them of the retiring trustees and requèsting nominations for the AGM. When considering co-opting trustees, the Board has regard to the requirement for any specialist skills needed. Trustee Indu¢tlon and training New trustees undergo an induction rneèting with the Chair and CEO to brief them on their legal obligations under charity & company law. awarene55 Qf the potential for conflict of interest and the Charity Commi55ion guidance on public benefit- and to Inform them of the content of the Memorandum and Articles of ￿SOciation, the committee and decision-maklng processes, the business plan and recent financial performance of the charity. During the inductioll they are invited to meet key employees and other trustees. Trusteès are encouraged to attend internal and appropriate external training event5 where these will facilitate the undertaking of their role. Organlsation The Board of Trustees 3dmini5ters the charity. The Board meet5 bi-monthly and there is a sub- cornmittee covering Finante & General Purposes. whith rneets bi-monthly. A Chief Executive is appointed by the trustees tts manage the day-to-day operations of the charity. To facilitate effective operatlOn5. the Chief Executive has delegated authority. within terms of delegation approved by the trustees. for Operational matters including finance. employment and development. The salary of the chief èxecutive is deterrnined by the tru51ees, utilising voluntary sector pay scales as guidance. Risk management The trustees have a rtsk management strategy which comprises.. bl-monihly review of the principal risks uncertaFfities that the charity currently faces, and the establishment of policiès, systems and procedures to mitigate those risks identified in the annual review,. and the implementation of procedure5 designed to minimise or manage any potential impact on the charity should those risks materiali5e. This work has identifsed that ft'nèncial sustainability is the major financtal risk for the charity. The London Borough of Croydon is a principal funder of the charity's activities and its current financial situation continue5 to be a matter of concern. This has prompted u5 to seek funding from other sources and we have been sutcessful, due to the fact we wrote 24 separate funding bids over the last 12 months, in maintaining our current service delivery a5 well as nurturing newer projects. most particulaTly the Mèntal Health In Schoo15 Team. Financial sustainabiliry 15 constantly the major risk for the charity. A key element in the management of financial risk is a regular review of available funds to settle debts as they fall due. regular review of the bank balances, and a£tive managernent of debtors. and crÈditor5' balances 10 ensure thère Is sufficient working capital. li

Cro don Youth Information & Counsellin Service Limited Trustees. Report foy the year ended 31" Marrh 2022 The Covid-19 global pandemic, climate change, energy and cost of living agendas continue to refocus us on non.financial risk5 and we have responded accordingly to reflert these events in our operational & strategic procedure5 and protOCDls. Other non-financial risks, especially the health and welfare of our workforce, and including operational concerns In our extemal service delivery. are monitored and addressed as appropriate. ststement of Trustees Responsibilities The Trustees Iwho are also directors of the chafttable company for the purposes of company lawl are responsible for preparing the trustees. and financial ststements in accordance with applicable13w and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting P*3rticel. Cornpany law requires the trustees to prepare financial statements for each financial year which give 3 true and fair wew of the state of affairs of the charitable company and of the incoming resources and application of resource5, including the income and expenditure, of the charitable campany for that period. In preparing those financial statements, the trustees are required to.. 31 select suitable accotjnting policies and apply them consistently- bl observe the methods and principles in thè Charities SORP.. cl make judgements and estimates that are reasonable and prudent; dl state whether applicable UK accounting standards have been followed. subject to any departures disclosed and explained in the financi315tatements,' el prepare the fin3nc121 statements on the going contern basis unless it 15 Inappropriate to presume that the charitable company will continue in operation. The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company, and which enable them to ensure that the financial statements comply with the Comparties Act 2006. They are a150 responsible for safegu3rding the assets of the charitable company and hence for taking reasonable steps for the prevention and detettion of fraud and other irregularrties. The Trustees are responsible for the maintenance and integrity of the corporate 2nd financial information included on the charitable company'5 web5rte. Legislation in the United Kingdom goveming the preparation and dissemination of financial statements may differ from legislation in other jurisdittions. statèment as to disclosure to our auditors In so far as the trustees are aware at the time of approving our trustees, anntsal report- there is no relevant audit information of which the [ompan￿5 auditor is unaware, and the trustee5 individljally have each taken all steps that helshe is obliged to take as a director in order to make themselves aware of any relevant audit information and to establish that the companvs auditor is aware of that information This report has been prepared in accordarkce with the small companies, regime under the Companies Act 2006. Approved by t Boar n 25.10.2022 and signed on its behalf bv- R. Kin& Chair 12

Cro don Youth Information & Counsellin Service Limited Independent Auditorfs Report for the year ended 31 March 2022 Opinion We have audited the finanual statemenis of Croydon Youth Information & Counselling Service Limitedlthe 'charilable company'l for the year ended 31 March 2022 which comprise the statement of financial 8ctivities14ncluding Income and expenditure account), the balance sheet and notes to the financial statement5. including si8nilicant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financiol Reporting Srondard applFcGble in the UK und Republic of Irel(3nd Iunited Kingdom Generally Accepted Accounting Practicel. In our opinion the financial statements= give a true and fair view of the state of the charitable company'5 affairs as at 31 March 2022, and of its incoming re50urce5 and application of resources. including Its income and expenditure, for the year then ended,. have been properly prepared in atcordance with United Kingdom Generally Accepted Accountln8 Practice.. and have been prepared in accordance with the requirements of the Companies Att 2006. Basis for opinion We conducted our audit in accordance with International Standard5 on Auditing IUKI IISAS IUKII and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities c>r the audit of the financial 5t3tementS Section of our report. We are independent of the ch3ritable company in accordance with the ethical requirements that are relevant to OLJr audit of the finarcial Statements in the UK, including the FRC'S Ethical Standard and the provision5 available for Small entities, and we have fulfilled our other ethic31 responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Con¢luslons relating to going concern In auditing the financial statements, we have concluded that the trustee5' Use of the going concern basis of accounting in the preparation of the Financi315ta-.ements is appropriate. Based on the work we have performed, we have not identified any material uncenainties relating to evÈnts or conditions that, individually or collectively. may cast signifTr£ant doubt on the charitable company's ability to continue as a going concern for a peri(Kl of at least twelve months from when the financi315tatements are authorised for issue. Our responsibilitle5 and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report_ 13

Cro don Youth Information & Counsellin Service Limited Independent Audttorfs Report for the year ended 31° March 2022 Other information The other information comprises the information included in the trustee5 annual report other than the financial statements and our auditorfs report thÈreon. The trustees are responsible for the othèr Information conlained within the annual reporf. Our opinion on the financial statements doe5 not cover the other information and. except to the extent otherwise explicitly stated in our report, wè do not expre55 any form of assurance conclusion thereon. Our responsibility is to read tho other information and, in doing so. consider whetherthe other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to bè materially misstated. If we identify such material incon5jStencies or apparent material misstatements. we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we performed. we conclude that there 15 a material misstatement of this other informats"on, we are required to report that fact. We have nothing to rèport in this regard. Opinions on other matters preKribed by the Companies Art 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the tnjstees. ￿port (incorporating the directors. report) for the financial year for which thè financial statements are prepared is consistent with the financial statements,. and the dirertors. report Included within the trustees, report has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained In the course trf the audit, we have not identified material misstatements in the directors. report included within the tm5tees' report. We have nothing to report in respect of the following matters in relation to which the Companies Att 2006 require5 US to report to you if. in our opinion.. adequate and proper accounting records have not been kept, or return5 adequate for our avdit have not been received from branches not visited by us,. or the financial statements are not in agreement with the accounting rÈcords and return5: or certain disc105ure5 of trustees, remunerats.on specified by law are not made.. or we have not received all the information and explanations we require for our aLidit' or the trustees were not entitled to prepare the financtal statements in accordance with the small companies. regime and take advantage of the small companie5. exemption in preparing the tru5tees' report and from the requirement to prepare a strategic report. 14

Cro don Youth Information & Counsellin Serv1￿ Limited Independent Auditorfs Report lor the y¢ar ended 31 March 2022 Responsibilities of trustees As explained mc>re fully in the trustees, responsibilities statement. the trustees IwhD are also the directors of the charitablè company for Ihe purpose5 of company lawl are re5ponsibl@ for the preparation of the financial statements and for being satisfi&d that they give a true and fair view, and for such internal control as the trustees determine 15 necessary to enable the preparation of financial staiements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements. the trustee5 are respons+ble for assessing the charitable company'5 ability to tontinue as 3 going concern. disclosing, as applicable, matters related to going concern and using the going concem basis of accounting unle55 the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do 50. Audilor re5pon5ibilities for the audit of the financial statements Our objectives are to obtain reasonable assurance about whether the financial statements as 8 whole are free from material misstatement. whether due to fraud or error. and to issue an auditorfs report that includes our opinion. Reasonable assurance 15 3 high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS IUKI will alway5 detect a material misstatement when it ex15ts. Misstatements ian arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be experted to influence the economic decisions of users taken on the basis of these financial statements. Irregularities. including fraud. are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities. outlined above. to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures ale capable of detecting irregularities, including fraud is detailed below= We identified areas of laws and reeulations that could reasonably be expected to have a material effect on the financial statements from our sector experience through discussion with thÈ Offtcers and other management las required by auditing standards). We had regard to laws and regulations in areas that directly affect the financial statements including financial reportin8 lincluding related tr3dÈ union leEislationl and taxation legislation. We ton5idered that extent of compliance with those laws and regulations as part of our procedures on the related financial statement item5. With thè exteption of any known or possible non-compliance. and as required by auditing st3ndards. our work in respect of these was limited to enquiry of the Officers. We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliafjce throughout the audit. We addressed the Yisk of fraud through management override of controls. by testing the appropriateness of journal entries and other adju5tments- assessing whether the judgement5 m3de in making accountinE estimates are indicative of a potential bia5", and evalLJ3ting the business raiionale of any significant transa£tions that are unusual or outside the normal course of bu5ine55. 15

Cro don Youth Information & Counsellin Service Limited Independenl Auditof s Report for the year ended 31" Marth 2022 BecausE of the inherent limitations of an audit. there is a risk that we will not detect als irregularitie5, in£luding those leading to a rraterial misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or ￿gulatIOn is removed from the events and transactions reflected in the financial statements. as we will be less likely to bÈtome aware of instances of non-compliance. The risk is also gr@ater regarding irregularitie5 occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion. omission or misrepresentation A further description of our respDnsibilities is available on the Financial Reportin8 Council'5 web51te at.. htt www.frc.or auditorsre5 onsibilities. This description forms part of our auditor's report. other matters The Cor￿spOndIng figure5 are unaudited. Use of our report This report is madc 501ely to the charitable compan(s members, as a body. in atcordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might State to the charitable CoMpan￿S members and trustees those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent pemitted by law. we do not accept or assLJme responsibility to anyone other than the charitable company and the charitable £ompany'5 members as a body and the charitable companvs trustees as a body, for our audit work, for this report. or for he opinion5 we have formed. li%>n Sargent Iseniur Statutory Auditor October 2022 219 Croydon Road For and on behalf of Sargent & Co. Caterham. Surrey Chartered Accountants and StatutoryAudftor CR3 6PH 16

Cro don Youth Information & Counsellin Service Limited Statement of finanaal acti¥ities1induding income and expenditure account) for the year ended 31 March 2022 Totsl Restritted Unrestrirted funds 2022 Restrlcted Unlestrlcted funds fund5 funds funds Total funds 2Q21 Note In¢ome Income from generated funds.. Voluntary ir,cotne Investmeff t income 55.495 59.712 335 115.207 33S 31,575 28.861 52 60,436 52 Income from charitable activities 1.23S,288 1.235,288 893,100 893.100 HMRC Furfough grants 7,197 7.197 Totulincome 55,495 1.302.532 1,358.027 31,575 922,013 953,588 Expendi￿r* Charitèble Bstivities Fund Fai5ing activities 58.187 1.151.018 7.035 1,209,205 7,035 35.019 846,699 881,718 TotLYlexpenditure 58,187 1.158,053 1.216.240 35,019 846,699 881.718 Net irtomlng/{expenditureJ beAoré tron&frrs 12.6921 144,479 141,787 13.4441 75.314 71,870 Transfers betsveen fund5 13 2,692 12.6921 137 11371 Net movement in Jund% 141,787 141.787 13.3071 75,177 71,870 Reconclllaiion ot funds Total funds brought forward 1.379 453,919 455.298 4.686 378,742 383.428 Totolfunds ¢urriedJonvard 13 1.379 595,706 i97.085 1,379 453,919 455,298 All income and expenditure derive from continuing artivities. The note5 on pages 19 to 32 fom7 part of these accounts 17

Cro don Youth Information & Counsellin Service Limited Balan(e She asat 31 March 2022 Note 2022 2021 Flxed a55ets Tangible 355ets TotvlAixedt75sets 47.6>9 47,659 Current assets Debtors C?sh aL bank and in hand rotulcurrent a55ets io 247.143 455,188 702,331 174,851 422,338 597.189 freditoys.. amounts falling due within one year li 1152,9051 1141,8911 Netctsrrent05sets 549.426 455.298 Total assets less Currentliabilities 597,085 455.298 Neto%sets 12 597.(185 455.298 The funds of the charity.. Restricted funds Unrestricted funds= Desig￿ated General fund Total unrestrirted lunds 1.379 1,379 365.909 229,797 319,863 134.056 595,706 453.919 Totol chorityJunds 13 597,fYdS 455,298 These accounts have been prepared in accordance with the provisions applicable to companie5 Subject to the small companies, reg Approved by the board wt5 behalf by.. Roger King-Trrettor Date: 25 O<tober 2022 Com an Number 03092355 ehan-Director 25 (ktober 2022 The notes on pages 19 to 32 form part of these accounts 18

Cro don Youth Informatlon & Counsellin Service Limited Statement of Cash Flows for the yeay ended 31 March 2022 2022 2021 Cash flows from operatlng artl¥ities Nei cush provided by (used in) operoting octivitie5 (see below) Cash flows from investing activities Deposit for purchase of new vehicle Interest received 147,6591 335 52 Cash provided bylused investrng octivities 52 Chonge in ctssh ond c95h equivalents An the reporting perrod Cash and cash equivalents at the beginning of the reporting period Net mDvement in cash and cash equivalents C(J5h (Jnd cosh equivalents ot the end of the reporting period 422,338 409,676 455 188 422 338 Net ftncome/(expenditureJfoT the reporting perit fos PEr the stoternent offint7nciol uctivitiesj Adjustments for.. Dopreciation charge5 Interest received Iln¢rea5el/decrease in debtors Increase/ldecreasel in creditors 141,787 71,870 13351 172.2921 IS21 184,8681 Net cash provided by (used inl operating activities Analysis of cash and tash equivalents Total cash in hand at the end of the year 422 19

Cro don Youth Information & Counsellin Service Limited Notes to ihe accounts for the year ended 31 Marth 2022 A¢¢ountin8 poliaes The principal accounting policies arE summari5ed below. The accounting policies have been applied consistently throughout the year and in the preceding ye8r. lil Basis of 3ccountin The financial statements have been prepa￿d in accordance with Accounting and Reporting bv Charities: Statement of Recommended PractKce applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in the UK and Fiepublic of Ireland IFRS1021 leffective l January 20191, the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021 and the Companies Art 2(W)6. The Charity meets the definition of a public benefit entity under FRS102. Assets and liabilitr'es are initially recognised at historic31 cost or transaction value unless otherwise stated in the relevant accounting policy notelsl. The financial statements have been prepared on a going concern basis and are presented in 5terlin8 which is the functional currency of the charity and rounded io the nearest £1. The trustees are of the opinion that there are no material uncertainties which exist which would mean the CharIt￿S ability to continue as a going concern was in any doubt. The trustees have considered the level of funds held and the expected level Df income and expenditure for twelve rnonth5 from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reseNes for the charity to be able to continue a5 a going contern. Iiil Fund accountin Unrestricted fund5 are available for use at the discretion of the trustees in furtherance of the general objectives of the charity. Designated funds are unrestrirted funds earmarked by the trustees for particular purposes. Restricted funds are subject to restriction5 on their eypenditure imposed by the donor or through the terms of an appeal. resources All incoming resource5 are inclL+ded in the statement of financial activities when the charity 15 entitled to the income and the amount can be qLJantTrfied with reasonable accuracy. The following specific polkcies are applied to particular categories of income- Voluntary income 15 feceivod by way of grants. donations and gifts and is included in full when receivable. Donated setviies and focilities are included at the value to the charity where this can be quantified. The value of seEvices provided by volunteers has not been included in these accounts. Income relating to next year, but received in the current year, is ¢Jeferred to the next year. Investment income is included on an accruals basis. Intome from charitable actiwties irkcludes income recDgnised as earned las the related good5 or services are provided) undèr contract. 20

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2022 livl Resour¢es ex ended Expenditure is accounted for on èn accrual basis as a liability 15 incurred. Li3bilities are recognised a5 500n a5 there is a legal or constructive obligation committing the charity to thè expenditure. Expenditure includes any VAT which cannot be fully recovered. and is reported as part of the expenditure to which it relates. Costs of generating fund5 cornpri5e the costs associated with attracting voluntary income Charitable expenditure comprises those costs incurred by the charity in the dèlivery of its activities and services for its benefici3ries. It includes both costs that can be allDC3tÈd directly to such activities and those costs of an indirect nature necessary to 5UPPOrt them. Governance costs include those costs associated with meeting the constitutional and statLrtory requirements of the charity and include the independent examiners fees and costs linked to the strategic management of the charity. All cost5 are allocated between the expenditure categories of the statement of financial 8ttivitie5 on a basis designed to reflect the use of the resource. C05t5 relating to a particular activity are allocated directly others are apportioned on an appropriate basis. Ivl Fixed assets Tangible fixed assets are stated at cost less accumulated depreciation. The cost of minor additions or those costin8 below £1,000 are not capitalised. Depreciation is prDvided at lates calculated to write off the cost of each asset over its expected useful life. The rates used are a5 follows.. motor vehicles and equiprnent computer and office equipment improvements to premise5 7 years 4 years 8 years Ivll Debtor5 Trade and other debtors are recogni5ed at the settlement amount due after any trade discount offered. Prepayments ar@ valued at the amount prepaid net of any trade discounts due. Iviil Cash at bank and in hand Cash at bank and cash in hand includè5 cash and short term highly liquid investments With a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. IviiilCreditor5 and rovision5 Creditors and provisions are recognised where the charity has a present obligation resulting frorn a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligatlDn can be measured or estimated reliably. Creditors and pro>vi5ions are normally recognised at their settlement amount after allowing for any trade 21

Cro don Youth Infomiation & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2022 lixl Lease costs Rentals paid under operating leases are charged to the statement of financial activities on a strai8ht line basis over the lease term. Ixl Pension costs Pension contributions are charged to the statement of financial activities as they fall due. Employees of CDI joined the governmenys work based pension scheme in 2017118. This is a defined contribution scheme. Contributions are expensed as they become payable. xil Fin6nciaS Instruments The trust orily has financiBI assets and financial liabilities of a kind thot qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value. Ixiiljud ements and ke sources of estimation uncertain In the application of the companvs accounting policies, the trusteesldirertors are required to make judgements, estimates and assumptions about the Carrying amount of asset5 and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant, Actual fe5vIts rnBy differ from these e5timates_ The estFmates and underlying a55umptior15 are reviewed on an on8oin8 basis. Revision5 to accounting estimates are recognised in the period in which the estimate is revised where the revision affects Dnly that period, or in the period of the revision and future periods where the revision affects both current and futsjre periods. 22

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2022 Legal status of the charity The charity is a private company limited by guarantee, incorporated in England & Wales. and has no share capital. In the event of the charity being wound up. the liability in respect of the guarantee is Ismited to £1 per member o* the tharity. Voluntary iniome Totsl fund5 2022 Total funds 2021 Restrirted funds Unrestricted nds Grants Chtjrch Tenements Trust BBC Children in Need Jack Petchey Foundation Relief in Need National Lotterv Garfield Weston Mrscellaneous grants 15.800 15.800 28,452 16.797 12,050 9,986 15.000 9,946 12,800 31,265 1,000 28.452 16.797 12.050 9.986 15,000 9,946 5,000 Donutions and gifts 260 6.916 7,176 10,371 Total 712 The charitable company benefits greatly from tne involvement anLI enthu5i3Stic support of its many volufjteers. In accordance with FRS102 and the Ch3rities SORP IFRS1021, the economic contTibLttion of general volunteers is not recognised in the accounts. 23

Cro don Youth Infonnation & Counsellin Service Limited Notes to the accounts for the Vear ended 31 March 2022 Income from charltable actwities Total funds 2022 Total funds 2021 Restricted Unrestricted funds funds Invoiced services LBC- Open Access Youth Access- Equal Access in Mind 105.428 150,000 19,1461 105.428 150,000 19,1461 107.825 150,(K)O 36,585 LBC Parerrt Infant Partnership IPIP} NHS SWL CCG Wave 2 & Wave 6 MHST LBC & CCG Young Londoner5 Fund LBCCommunity fund NHS CYP- IAPT Local Transformation Fund LBC- re Covid12021- Public Health) HEE LO￿dOn- Reach to Teach Mental Health Standard Investment fund NHS SWL CCG Seasonal Crisis funding NHS SWL Webslte & database upgrade LBC- Waiting knst Reduction grant Systemic family practitioner Go Further. Go Higher Mental Heèlth Investment Standard Fund MiscellaneoL¢S income 69,068 59.786 235.694 48.128 60,OtM) 50,472 107.113 63,488 69,068 59,786 235,694 48,128 60,000 50.472 107,113 63,488 63,285 74,255 84.000 49,000 60,000 49.823 139,557 62.000 5,995 io,aoo 84.tX)O 20,Tr)0 43.227 20,000 26,142 21,859 70,029 ID,O(K) 84,000 20,0(X) 43,227 20.000 26,142 21.859 70.029 10,ODO 775 Total 1.23S,288 1,235.288 893,100 24

Cro don Youth Information & Counsellin servi￿ Limited Notes to the accounts for the year ended 31 March 2022 Expendi￿re on charitable activitles Charitable Aitivities Governance COStS Fundraising costs Total 2022 Total 2021 Aynual report and AGM Provision for dispLJted invoice Bank charges and interest 8ooks and publications Boswell Memorial fund grants Catering Computer support costs Extern31 training providers Con5ultaDcy and professional fees Insurance Light and heat Database upgrade costs Membership fees and subscriptions Miscellaneous Outreach event costs Payroll expenses & DBS checks Independent examiners fee Audit fee Rent and water rates Prèmises expenses Pensions Salaries and employers NIC Supervision Training stationery and PDSt3ge Talkbu5 fuel Talkbu5 expenses Telephone Travel Recnjitment fees Volunteer expenses Website, rebranding and publicity Young PeDple'5 Team Le831 fees 1.738 1,738 8.325 122 317 2.952 1,025 21,756 914 500 120 7,984 447 458 20.370 8,325 122 317 2,952 1,025 21,756 17,985 3.422 5,229 315 6.911 2.041 5,995 6,897 30,877 3,422 5,229 315 5,911 2,179 11.198 3,504 2,659 1,575 1,609 1,662 138 8.229 8,229 2,978 4,000 5.100 5,100 20.202 8,025 20,252 3,9D9 40,614 30,557 96?,441 733,179 16,303 14,966 11,731 1,289 9,514 5,947 1.246 688 2,052 4.492 16,521 9.182 3,104 1,518 4.346 3,976 I,(￿9 326 3.685 2,866 290 820 3,443 20,202 20.252 40.266 954.696 16.303 11.731 9.514 1,246 2.052 16,521 3.104 4,346 1.099 3.685 290 348 7.745 3,443 1,184.836 24,369 7,035 1.216,240 881.718 Expenditure on ch6Tltable artivities was £1,209.20512021: £881,718) of which £1.151,018 was unrestricted12021.- £846,699) and £58,187 was restricted12021= £35.0191. 25

Cro don Youth Information & Counsellin Service Limited Notes to the account5 forthe year ended 31 March 2022 Net incomellexpenditurel for the year This 15 Stated after charging= 2022 2021 Depreciation Operatifig leases- property Auditors fees Independent examiners fees 14,500 5,100 6,850 Stalf costs and numbers 2022 stsff costs were as follows: Salaries and wa8e5 Employers NIC pe￿s1OnS- Defined contribution scheme Irrecoverable statutory maternity pay 891.995 69,804 40,614 642 682,564 50.615 30,557 Total 1,003.055 763,736 No employee received emolumènts of more than £60.00012021= Nil) The number of full-time and part-time employees at 31 March 22 was as follows.. No. Central Counselling Outreach Young people's team Wave 2 MHSt Iformerly Tr3ilb182erl CYP - IAPT Advocacv pip 16 12 Total 46 36 Trustee remuneratlon and related parties No trustee5 received any remuneration or expenses during the year12021.. Nil) No trustee or other person related to the charity had any personal interest in any contr3tt or transaction Èntered into by the Char￿ during the year12021'. None). Key management personnel of the charity, received total remuneration benefits of £64,10712021- £50,448.) 26

Cro don Youth Inforniation & Counsellin Service Limited Notes t¢ the accounts for the year ended 31 March 2022 Tangible fixed asset5 Improvements to Premises Computer and office ment Vehicle Total Cost At l April 2021 27.948 73.050 16.024 117.022 Additions 47.659 47,659 At 31 March 2022 27,948 120.709 16,024 164.681 Accumuloteddeprecifrtfjon At IApril 2021 27,948 73.050 16.024 117,022 Charge for the year At 31 March 2022 27.948 73,050 16,024 117.022 Net bogk value At 31 March 2021 At 31 March 2022 47.659 47,659 Taneible fixed assets are used for direct charitable purpose The addition to vehicles represents the deposit for a new Talkbus 10 Debtors 2022 zozi Trade debtors Prepayments antl other debtors Other debtors 235,499 11,644 169.854 4.997 Total 247.143 174,851 27

Cro don Youth Information & Counsellin Service Limited Notesto the accounts forthe year ended 31 March 2022 11 Creditors: amounts falling due within one yèar 2022 2021 Taxation and social security Accruals an(i other creditors Deferred income 38,553 114.352 37,857 104,034 Total 152,905 141.891 Deferred income brought forward Amount rÈle3sed in year to income from charitable activities Amount deferred in year 104,034 1104,0341 114.352 48,516 110,2891 65,807 Balance as at 31.03.2022 114,352 104.034 12 Analysis of net assets between funds General Designated Restrirted nds Total Tangible fixed assets Net current assets 47.659 182.138 47,659 549,426 365.909 1,379 Net assets at 31 March 2022 229.797 365,909 1,379 597.085 28

Cro don Youth Information & Counsellin Service Limited Notes to the accourrts for the year ended 31 March 2022 13 Analysls of charitsble funds At l Aprfl 2021 Incoming resources Outgoing resourte5 At 31 March 2022 Transfers Restrlrtedfunds.. Buy a Brick BBC Children in Need Jack Petthey National Lottery Nicola Boswell Memorial fund 1.379 1,379 28.452 16,797 9.986 260 128,4521 116.7971 19.9861 12,9521 2,692 Total restricted funds 1.379 55.495 158.1871 2.692 1.379 Unrestrirtedfunds Designated funds Agency conlingeTrcy fund, to ensure continuation of Services, when replacement funding 15 not immediat@Iv available Building and repairs fund lincluding Possible future relocation c05151 Replacement a55et fund re Talkbu5 Training service5 development ar)d staff trainin Website & database upgrade fund Inclusion and Diversity Action Fund Menta1 Health Standard Investment Fund Mental Health Investment Standard Fund Local Tiansformation Fund Croydon Best Start PIP ILA) 120.000 30,000 150.000 20.000 iio.0001 15.000 25,OC 120.000 147,6591 14,0001 27,659 100.DOO 12,000 5,000 13,000 43,227 43,227 17,171 19,863 12,6921 28,000 84.000 1112,0001 70.029 152,5181 17,511 63,488 69,068 163.488 169.0681 General reserves 134,056 972,720 (799.3201 177.6591 229.797 Total unrestrictèd funds 453.919 1,302,532 11.158,0531 12,6921 595,706 Total fvnds 455,298 1.358,027 11.216,2401 597,085 29

Cro don Youth Infomiation & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2022 13 Analysls of charitsble funds Icontinuedl Previous year: At IApril 2020 Incoming resources Outgoing resources At 31 March 2021 Transfers Re5trictedfvnds.' Buy a Brick BBC Children in Need Croydon NHS-CYP IAPT Single Point of Access ISPAI fund Nicola Boswell Memorial fund 1,379 1,379 31.265 31,265 1.897 1.410 447 1.897 1,410 310 137 Totsl restricted funds 4.686 31,575 35,019 137 1,379 Unrestrictedfvnds Desilnated funds gency contingency fund, to ensure cvntinuation of services, when replacement funding 15 riot immediately available Building and repairs fund Replacement asset ftjnd re Talkbus Training seryices development and staff training Inclusion & Diversity Action Fund Mental Health Inve5tmenl Fund Local Transformation Fund Croydon Best start PIP ILAI iio,(K)o 10,000 120,0 1S,(K)O 120.000 5,OUO 20,000 120,000 3,000 12,000 20.CN)O 11371 19,863 28,LK)O 28.000 62,000 63.285 62.OCID 63,285 General reser¥es 104.742 768,728 721.414 I18,0￿} 134,056 Total unrestrlcted funds 378.742 922.013 846.699 11371 453,919 Total lunds 383.428 953,588 881.718 455.298 30

Cro don Youth Information & Counsellin Service Limited Notes to the accounts for the year ended 31 March 2022 13 Analysis ol fvnds Icontlnued) Purposes otrrestrirtedfunds.. Buy a Brick.. comprises Df small donat40ns received towards purchase of own buildinE. BBC Children in Need: provided supporr for the Outrèach team benefiting children aBed 11 who will be moving to secondary schools. Jack Petchey: towards the cost of Jack Petchey intèrns National Lottery.. provided funding to furnish a sensory room for clients Nicola Boswell Memortal Fund: represents funds donated in memory of Nicola Boswell, a former Drop In volunteer counselloi, This fund will be used. in conjunrtion with the Dèsignated.. Ir>clusion & Diversity Attion Fund, for the purposes ouilined below. Purposes oldesignotedAunds.' Inclusion and Diversity Action Fund: This fund exists to offer financial 5UPPOrt to staff and beneficiarie5 of the charity. particularly those From the BAME communities. for the purpose of supportin8 their further education, employment opportunitles and Continuing Personal & Professional Development. This fund will be used gradually over the next three to five years. Local transformation plan: FLtnding to support the m3intÈnance and development of our IT systems linked to Information Governance. equipment. hardware over four years of the programrr>e. PIP- Parent Infant Partnership: Funding to support the Operational Lead, Clinical Lead and Administrator posts The names of the other funds provide an understanding af the nature and purpose. In the finallcial year 202212023, the charity will be usin2 the Training 5ervicÈg fund ttr smplement the tr3ining ènd development plan. which is currently placing an emphasis on Equality, Diverssty & Inclusion IEDII. In April 2022. CDI contracted with an EDI consultant to 35SlSt us with this work. It will be using the Building and repairs fund to repair the three premises which are being leased from L8 of Croydon. In13tÈ 2022 CDI will be engaging a Health & Safety consultant to advise us on this work. The Mental Health Investment funds will be used to employ more frontline staff to reduce waiting times for accessing support. The charity has ordered a replacement for the existing Talkbus and it is hoped that the replacement will be available to the charity by December 2022. There will be fitting out costs, so the rlesignated fund has been increased to £IOO,000 to cover these. The Agency contingency fund is monies set aside to continue to employ frontline staff in the event that there is a cessation of funding from existing sources, so that there is time to approach new sources of funding. This fund has been increased. as the total Income of the charity has increased by 37Yo this year. The charity is already aware of the cessation of tWD sources of funding f rom L B of Croydon. The website and database L'pgrade fund is going to be used in 2022123 and in 2023124 to upgrade our currenl website and database_ This work 15 underway at the current time. Transfer5 represent chanEes ir7 designation approved bythe trtjstees. 31

Cro don Youth Inforniation & Counsellin Service Limited Notes to the accounts for Ihe year ended 31 March 2022 14 Lease commitments The compan¢s commitments for renlal p3yment5 under operating lease5 payable during the year are as follows-. Land and buildin 2022 2021 Leases expiring.. Within l year from 31 Marth 2022- amount per annum Over 5 years from 31.3.2022- total remaining cost 11,SCK 43,750 11,820 All leases can be terminated by the charity by giving a maximum of six month's notice. 15 CapiLIl Irjmmitments On 25 Febru3ry 2022. an order *or a new Talkbus was placed_ The value of the order, inclusive of vat was £119,148. The charity is not vat registered and cannot reclaim the vat charged. A deposit of £47,659 was paid in February 2022. The capital commitment at 31.3.2022 15 £71.489 32