CROYDON YOUTH INFORMATION & COUNSELiING SERVICE LIMITED
(Limited by guarènteel
Known as
CROYDON DROP IN
COMPANY NO: 03092355
CHARITY 110: 1049307
REPORT AND AUDITED ACCOUNTS
for the year ended
31 March 2022
SARGE￿ & CO
CHARTERED ACCOUNTANTS
219 Croydon Road
Caterham
Surrey CR3 6PH

Cro
don Youth Information & Counsellin
Service Limited
Status-
Company Limited by Guarantee No. 03092355 incorporated on
17 August 1995
Charity registration No. 1049307
The Company's governing document is its Memorandum and
Articles ot Association incorporated 17 August 1995.
Secretary and
Registered Office:
Nicola Newman
132 Church Street
CRO IRF
TrusteÈs'
Ms. Tracy Andrews (resigned July 20211
Mr_ Leon Berry (resigned August 20211
Mrs. Janet Austin
Ms. Rhianne Elleston lappointed July 20211
Mr. Clive Fraser Ires48ned July 20211
Mrs. Jill Keehan
Mr. Roger King
Ms. Carolyn Robinson (appointed July 20211
Mr. Alkan Shenyuz lappointed july 20211
Mr5_ Anne Smith
Mr. Basil Morris
Ms. Queenie Chizea lappotnted September 20211
Ms. Shannen Doherty lappointed September 20211
Ms. Renee Bond (appointed September 20211
Chlef Executlve Offif er:
Mr. Gordon Xnott
Independent Examiner:
Sargent & Co
Chartered Accountants
219 Croydon Road
Catefham
Surrey CR3 6PH
Banker5:
The Co-operative Bank PIC
91 George Street
Croydon CR9 3QT
Sollcitors:
Streeter Marshall
74 High Street
Croydon CR9 2U

Cro
don Youth Information & Counsellin
Service Limited
Truste￿ Report
for the year ended
31" Marth 2022
The trustees. who are also the Dirertors of the charitable company. present their annual Directors.
Report together with the financial statements of the charity for the year ÈndifiE 21 March 2022 which
are also prepared to meet the requirements for a Directors, Report and accoun15 for Companies Act
purposes.
The linancial statements comply with the Charities Act 2011. the Companies Act 2006, the
Memorandum and Articles of Association. and Accounting and Reporting by Charities.- Statement of
Recommènded Practice applitable to Charities preporinE their accounts in accordance with the Financial
Reporting Standard appli￿ble in the UK and Republic of Ire13nd IFRS1021.
Our purpose and artiwties
The objects of the £haritable company are the advancement of education, the furtherance of health and
relief of poverty, distress and sickness of yOLFng people in the community of Croydon and the
surrounding 6rea5 in accordance with Its Memorandum and Articles of Association.
The trustees confirm thal they have referred to the guidance contained in the Charity Commission's
general guidance on Public Benefit when reviewing their objertives and artivittes and in the planning of
future activities. They have also considered the guidance'Public Benefit.. Running a Charity IPB21'. It is
the judgement of the trustees that activitie5 ID pursuit of the above objectives fully meet the Public
Benefit test, which they have kept in mind in planning programmes for the charity. In delivering services
and in the appointment of staff. volunteers and trustee5, the charity operates a strict policy of no
discrimination on any ground5.
Review for the year
ActIvI￿es. Achlevements and Performance
Firstly, a reminder from our beneficiaries of why we do what we do...
"Ifelt I wos able to talk to someone who would listen.
-Ileel like l om o diflerent person to who I w05 when ifirst colled CDI. I now see my growth. I hove
healthier relotionships Wlthfriends. I hove morefocus."
"Slnce my boby'5 birth. I've been in o very difficultploce and these sessions hove helped me find o
helpful, safe, and p051tive perspective while Ifeelso deconstructed and105t. It s helping me toleel what
I'm JeelAng in a rnore manageable woy."
"What Ifound challen9ing wrjs to think obout my own chollenges ondfinding my couruge to tolk obout
the situation in detoil. It wos difficult at times to soy whot I have now sard ond worked through. I was
supported in every session. notfeeling rushed orpressured. I thonk you so much."
~1 hove leornt how to understorrd myfeelings ond how to de(Jl with grief. Also. tt71king more openly about
problems hos helped me toleel le&sfeorful because it is not thot bad after oll tolking ond sharing my
thoughts ondfeelings. Whot I have leornt (Jbout myself through coun5elling Fs to continue buildiFJg my
confidence."

Cro
don Youth Information & Counsellin
Service Limited
Tru5tee5' Report
for the year ended
31" March 2022
As a Charity and independent Voluntary Sector Organisation, CDI has continued to grow and develop in
response to meet the changing needs of local children. young people and families. Thi5 year'5 activities
continued io be influenced by the global Covid-19 pandemic and pDsi-Covid recovery became a
recognised issue. Supply of. and demand for, our Services continued to be impacted by rises in infections
amongst staff and community and the adaptations we made around our frameworks, 5VStems, policie5
and prDce£5es, which we initiated in March 2020, became better embedded and more sophisticated.
Principle5 for our work
We believe in a compassionate, creative 3nd person-centred approach where the offer of a trusting
relationship is central to the Success of any engagement. We are interested in the whole person. in the
whole story. and not just in a single diagnosis or judgement on a presenting issue. We are committeé to
holistic rÈspon5e to individuals that include5 an awareness of the socio-economic and 5VStemic
inequalities that impact on our beneficiarie5. Our professional, dedicated workforce ensure5 our services
offer a consisrent and stable presence which is flexible in response to the needs of the local community.
We continue to believe in 'doing with. and not'doing to..
Chlldren and young people are central
Following the absolute disruption to our professional and personal lives in 2020 this financial year
tontinued to challenge us on a number of levels.
The decade of busterity measure5. dismantling of youth service5, embedded discrimination. wèlfare
benefit reform, insecure and insufficient housing stock and no parity of investment In Children's mental
health rhat we highlighted last year continued to impact on the local community. And yet. in 5Plte of this,
and often in overt opposition to these issues. individuals tontinue to explore their own thoughts. fÈeli ngs
and the options open to them in order to live as fully a5 possible given the circumstances that Surround
them. And we remain committed to corne alongside thern for as long a5 It lakes to help make a differencè.
Our services are delivered through the following teams-.
Advice & Rights Advocacy
Care For Croydon Collective
Counselling in the Community
Counselling in Educational Setting5
Mental Health Support Tea
Outreach & Talkbus
Parent Infant Partnership & Infant Mental Health
The Young People's Participation GroLrp
Wurking with chlldren. young people and families
All the data and feedback from our act*vities contin¢Jes to be published our quarterly Whole SeNice
Monitoring Report5 Wlth a summary provided in our Annual Review. The activities detailed below are
central to the achievement of CDI'5 aims and objectives.
Advice & Rights Advocacy
The ALlvice & Rights Advocacy Service IA&RAI. coTrtinues to work with children, young people and families
who present with issues that are of a practical nature however we continue to evidence thèt every
individual, without exception. brings with them issues of emotional well-beinÉ and mental health. The
dÈlivery continue5 to be led by and benefit froffi the consistent presence of Jacqui Henry and she has an
average of 21 individuals on the caseload at any one time.

Cro
don Youth Information & Counsellin
Service Limited
Trustee< Report
for the year ended
31" March 2022
The main presenting issues this year were housing insecurity. pressure5 on the famlly unit, sihool
exclusion. learning difficulties. unemployment, disability, and benefit advice. with a recorded rise in
znxiety, low mood, anger bullying, domestic violence and stre55. The number of consultations offered
rose again on last year by 19% with 99.5% of appointments attended- a continued high attendance rate.
The main sources of referral were Self, Social Care. Schools and other professionals 70% accessing A&R
were female and BME communitie5 were represented by over 67% of clients in the caseload.
This year our A&RA service was successfully re-accredited by Advice Quality Standard and we are proud
th3t we are one of only 6 charities in Croydon to attain this accreditation.
"I would like to soy o very big thank you to my Advice & Rights Advocute ond to all the members of stoff
ut Croydon Drop Infor oll the help and support they hove given me and myfamFly. This organisution hJ5
changed my lrfe ond Ifeel love ond accepted.-
Care For Croydon Collertive
Tanya Wallis and Rhona Kenny lead thi5 monthly online forum which was born Dut of the pandemic and
continued to flourish thi5 year as a unique local offer. Set up specifically for the local workforce we also
invite parents. carers, foster carers, adoptive parents and Ward councillor5. The purpose to share good
practice, opinions and experiences. The topics we covered this year included Talking about Sex &
Rèlationships. Essential Work with Girls & Young Women. The Imp3Ct of Rac￿#1 Trauma on Our
Communities, Faith & Religion. Pornography & Sexting. How We Work with Parents, Carers & Guardi2n%
and The Impact of Domestic Abuse on Children.
We plan ta offer themes that have local. regional and national appeal in the next year.
Counselling in the Community for 11>25 year olds
Thi5 year we started to evidence the emerging consequences of the pandemic. The headline heré is that
we saw an unparalleled 76% rise in re*erra15 on last year and as a result our waiting time from initial
as5e55rnent to commencement of coun5elling has un3voidably risen from 6 to 18 weeks. 530 referrals
were received. 3569 sessions were offered 85% of yovnB people in counselling were aged under 18,
68% identified as female and 61% were from a BAME heritage. Young people asked us to continue
offering 3 'blended' approach of face to face, phone and online. However we have also noted the rise of
'Zoom fatigue, and as we go into the new year more young people are asking for face to face meetings.
We delivered our community counselling services with a team of 4 volunteer counsellors. 10 paid
counsellors and 4 clinic31 sijpervisors. We expanded the therapeutic services team this year to employ
an Emotional Freedom Practitioner, a CBT Trainee Practitioner and a full-time Data & Therapeutic
Services Administrator.
Having 8vidented an ongoing rise in presentations around neurodiversity we made a successful bid to
the National Lottery that enabled us to re decorate all our counselling rooms, and we refurnished one as
a Sènsory Room. When this space is rkot being used for therapy, it has started to be used by young
people who come in 3nd chill out after school or do their homework.

Cro
don Youth Information & Counsellin
Service Limited
Trustees. Report
for the year ended
31 March 2022
The number of children referred to U5 from CAMH5 rose by 60% and now accounts for 48% of our total
referrals whilst 17% of young people were signposted to CDI by their GP with IO% self-referrinE. ID% of
young people assessed for counsellinE are Children Looked Afte¥ or Care Leavers and the main
presenting issues this year are anxiety, anger. low mood, sleep difficulty, panic attacks. farnilv
felation5hips and self-esteem.
Continuing to Concern us are the recLTrrrently high levels of chil(Iren and young people140%+I who are
self-harming andlor ideating about suicide.
-1 wos really blown awoy by my counsellor os we hod on instant connection and she managed to reulise
things about me rhot I never sow in myself. I gor seen quickly ond the sessions were regulor ond
thorough. These sessions ch(Jnged my life."
"Remote working has been really convenient de5Plte Covid restrictions, and I'm groteful thot we could
still work together.
Counselling in Educational Settings
Angther challenging year for education and the communities of childrep., staff and parents/c4rers.Our
colleagues in educational settings continued to accomrp.odate us on site as we all sought the best ways
to work within reconstituted landscapes. We maintained counselling Services at St. NichDlas, Harris
Primary and Elmwood Junior5 and gained a new commission on site at Oasis Shirley Park Academy. We
look forward to continuing to work with these settings and with Dur new co¥nrnis5ion at Ravensbourne
Secondary School in Bromlgy from Septèmber 2022.
In our schools, services we counselled a total of 164 children and young people in Primary, Secondary
and Special Schools with 84% Irom a BAME heritage. offering a total of 2173 se55ions. The feedback we
reEeive from young people indicates they continue to appreciate being able to access an independènt,
therapeulic service. The main presenting concerns lor these children were anxiety. family and peer
relationships, self-harm. low mood. angèr and school-related issues.
-It Wos really helpful. o good ploce to talkfreely and trust. I would tell the whole world to hLive
Gunsellin9, It moke5 0 big dilference to your life e5pecialty ljeing young and (Jtschool.
"My counsellor is reossuring ond compo55ionate allowing me tofeelsafe undfinolly hove the courage to
openly andcomfortobly discuss mvfeelings."
The Mental Health SupportTeam
Following a successful bid to NHS South West London C14nical Commissioning Group. with our voluntary
sector partners, Off The Record, in 2019 we began delivery Df CroydotF MHST Wave 2 Irom January 2020
and have continued throughout 21122. A team of 8 staff delivered service5 to 12 Primary & Secondary
schools.
We are pleased to feedback that during this reportin8 period our partnership Submitted another
successful bid and we were commissioned to dÈliver Croydon MHST Wave 6 which began in January

Cro
don Youth Information & Counsellin
Servlce Limited
Trustee< Report
for the year ended
31 Mareh 2022
2022. CDI have a total team of 10 staff and this is matched by OTR with a similar number of practltioners
and together we are now delivering sÈrvices in 28 Croydon schools.
Covid-19 curtailed our frontline activity less and less although the team is very occupied with post-covid
recovery in the community and are commissioned to work with parents/c3rers as well as children and
voung people. 326 young people were supported by the MHsf this year- 47% identified as male and the
m4in presenting issues for all senders were anxiety, behavioural issues, low mood and self-harm.
Outreach & Talkbus
The pandemic continued to impatt on our Outreach delivery as we worked in and around iommunitv
settings and our work on sites across the Borough w35 restored into the schedule. The team had been
offering a helpline and a 'virtual' Talkbus since March 2020 and this year we continued that offer as well
as enjoying being less rèstrirted in our movements.
We moved into Year 2 of the Young Londoner5 project which saw the team on site in Schools offering
mentoring and life skills support for young people and directing them into diversionary actiVTties.
Successful bids to Children sn Need, National Lottery Reaching Communities and Garfield Weston
offered financial stability to the service. as commissioners and funders understand the benefits of
community engagement where children. young people and families do not have to travel across the
Borough. We will come to their places of work. study and residence.
Having moved out of Goldcrest Youth Centfe the team found a temporary home in the Croydon Minster
Church Hall this year and then we secured 3 7 year lease on premises in Ramsey Court. just acrpss the
road from the Hall and very close to our building in Church Street. This new location offers us office
space, a meeting room and a space for face to face appointments.
This yearTalkbus delivered 580 sessions out and about in the Borough and 5UPPOrted 2655 individuals.
86% of whorn were aged between 10-25 young people148% identifying 35 male and 52% female) with
the proportion of young people acce5strnE Talkbu5 from BME communities this year bein8 63%. The
other 14% of the footfall was made up by parents. carers and professionals who often access the
Talkbus looking for support for young people with whom they live or work. The maln issue5 presented
this year were Low Mood, Stress, Relationships. Personal Safety, Healthy Living, Sexual Health, School,
Careers/Edvcation, Bullyin& Housing, Self Esteem and looking for General Information. Advice &
Guidance.
A continued p051tive outcomè this year has been the work that Clinton Waller. Outreach Deputy
Manager. has done with Shpresa. a charity supporting young Albanians, and we have managed to
support this Outreach work via IAVO successful funding bids with Croydon Relief in Need and Rocket
Science UK.
lust after Xmas we reali5ed another milestone and commissioned the build of 3 new Talkbus hoping to
bring that into full operation by Spring 2023. Worldwide economic issues have disrupted the 8lobal
supply chain so we must be patkent. However the new Talkbus is 05 eco-friendly 65 we can make it and
we look forward to taking delivery.
This year the team benefited from the arrival of a 3, year Psychology Undergraduate. who completed
her placement wth us, and Sonia Garnett moved into Le3d Worker role for Go Further Go Higher. a new

Cro
don Youth Inforniation & Counsellin
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Trustees. Report
for the year ended
31" Mar¢h 2022
project funded by NHS SWL Adult Mental Health. Targeted towards 16-25 year olds struggling with their
emotion31 well-being at key transition points as they move into apprentice5hip5, further education or In
and out of University this project quickly found it5 feet with 23 referrals. The purpose is to help young
people develop independence and decision-making skills whilst also improving their mental health and
ability to move forward in life with confidence.
This year we were recognised with three Jack Petchey Foundation Awards. one for Angela Ben-Arie in
recognitjDn of her leadership of the Young People's Participation Group and two Awards for young
people from the group in acknowledgement of the personal work they had achieved with themselves
and for their significant contributions to the group.
Parent Infant Partnership & Infant Mental Health
PIP works In partnership with the Local Authorit￿$ Early Help & Children's Social Care service to deliver
early interventions and support serwce5 to Thothers who are pregnant. fathers and familie5 who have
babies/children up to 2 years old. During this financial period PIP has actively worked with 39 families
with good outcomes and feedback from the families.
"l used tofeelst7d Gnd very distuntfrom my boby. Now Ifeel closer to him. We have bonded and we
comrnunicoie wirh each other. I'm very hoppy because you gave me the chance to change rny life.-
Following the restructure last year Therapeutic Services Manager, Juliet Lecointe. and Clinical
Supervisor, Laura Clark, settled In to le3d the team which contknued to be staffed with two therapists,
two keyworker5 and Nadine Blackwood. our CDI Administrator.
Having taken on a 7 year lease this year From the Local AuthOr￿ty we are pleased to say that from July
2021 the building reopened lully for Early Year5. service delivery durin£ the day and coun5elling for 10-
25 year olds in the evènings. The contract for the service delivery with the LA was renegotiated 2nd
renewed until 31.3.24.
The Infant Mental Health Teatn (working with 0-5 year olds) continued to deliver services as lennv
Greenwood graduated from KCL and left the service at Xmas as we were joined by Alison Elliot and
Preye O'Nigel as new IMH worker5 for this calendar year.
have recorded thi5 year that the main presenting issues for the families accessing our service have
been Parental Conficlence, Parental Mental Health, Isolation, Low Mood. Emotional Social & Behavioural
tssues Anxiety and DoryEestic Abuse with a signiftcant number of safeguarding concerns and a high
number of the children being Children in Need.
The %ources of referra15 for both teams came from Adult Mental Health, Midwifery, SDcial Care. Health
Visltors and the Local Authority'5 Early Help services.
"Since my bt7by s birth. I've been in o very difficultploce tJnd these session5 have helped mefind a
helpful. sDfe. positive perspective while Ifeel so deconstructed and lost. It's helping me tofeel whot
I'mfeellng in o more m(Fnogeable woy.~

Cro
don Youth Information & Counsellin
Servlce Limited
Trustees, Report
for the Year ended
31" March 2022
The Young People's Participation Group
CDI'S Young People's Participation GfOUP is a long-running open accoss opportunity for 13-19 year olds
and :. hey continued to mèet weekly. facilrtated by Angela Ben-Arie and Sonia Garnett from the Outreach
Team until Xmas 2020. This group of young people decided to come to end their participation at Xrna5
which they did with a socially-distanced gatherin8.
The baton was passed and picked up by Lorn Hunt, the Equal Access in Mind Manager, who worked with
the new full-time EAIM Advocate and a second 3rd Year Psychology Undergr3duate from April 2D21.
We are very sad to report that Lom passed away unexpectedly in February 2022 and this naturally
curtailed 311 EAIM attsvittes. Lorn dedicated her career to improving the lives of children and young
people and we miss her tremendously.
Fundlng and Posts
The Board of Tru5tee5 will support the current programme of delivery and staff team- fundinE reviews are
undertaken regularly and new applications will be made in 8ccordance with the charivs Busines5 Plan.
Funds for the year 2022123 have been identified and tontracts that are due to conclude are 3ddrè%5ed
approrbriately with new funding 3pplications wrÈtten wherever and whenever possible. Delay in securing
these new funds will be met from the char¥ty's unrestricted reserye5.
Need5 will continue to be identified by the staff delivering the distinct services in consultation with the
young pèople and parentlcarers. and targeted applications will continue to be made to 5UPPOrt all our
services.
Ouringthis yearthe compan￿5 acti¥ltieswerefunded bygrantsfrom and SeN1￿ level agreements with:
London Borough of Croydon ILAI
LBC Communtty Fund101.04.19- 31.3.221
LBC Parent Infant Partnership
LBC & CCG Joint Cornmission of Counselling & IAG (Open Access)
NHS South West London CCG Ichildren's & Adult Services)
NHS Mental Health Investment Standard
CYPIAPTINH5 Health Education England
Children in Need
Church Tenèments Trust
Garfield Weston
National Lottery Community Fund
Jack Petchey Foundation
Croydon Relief in Need
Greater ltsndon A￿hOrIty (Young Londoners Fund)
We are extremely grateful for the support that has been provided from these funder5 and de5Plte the
finar.cial difficulties of Croydon Council this year our contracts with them are, so far. unafferted. Without
the support of all our funders, our work would not be possible. The TrLtstees would also lik& to sincerely
thank the smaller trusts and individuals who also contribute in supporting us with donations and with
their tiwne, which they freely give to us.

Cro
don Youth Information & Counsellin
Service Limited
Twstees. Report
for the year ended
31" March 2022
Staffing and Volunteers
The Trustees welcome this opportunity to thank its dedicated workforce who frequently go above and
beyond. We also thank our voluntèÈrs within the Centyal te3m. Counselling and Outreach teams. on the
Board of Trustees and in The Young People'5 Participation Group.
As a voluntary sector service, we understand +he key role that volunteers have and how much they
contribute to the support of local services. In return we see volunteers gaining experience which rnore
often than not helps them gain self-confidence in their capabilities and can empower them to acce55 paid
employment.
Our impatt and outcomes are documented in our Quarterly and Annu31 Reports that 3re distributed
throughout the year to commissioners and other interested parties. We are 5atlsfied that our staff
continu@ to do their utmost to perform to the best of their abilities and to carry out their duties with
integrity commtrtment.
Into The Future
As we reported last year it is testament to the strength of character of colleagues. the depth at which our
services are embedded and the level of commitment to the community that has helped sustain us again
this year.
In practical term5 we have achieved our goa15 of commissioning the build of a new Talkbu5, seturing
income for the Outreach Team. outsourcing HR and payroll, expanding the Mental Health Support Teams
iri p3rtnershiFTr Wlth Off The Record. securing funding for a speci3li5t Self Harm & Suicidal Ideation worker
have Set up to deliver five staff Learning & Development Days per year.
WÈ arè natural optimists and continue to be motivated about the opportunitie5 that demand our
attention with our main challenge being ihe realistic matching of capacity to increasing demand on us
whilst maintaining our self-care. We are privileged to have a dedicated workforce with low turnover, high
amounts of resilience. full of creativity, clear about our shared intentlOn5 3nd are equally ambitlDUS in
pursuing our main ch3rit3ble aims_ We will continue to pursue holsstic and 50cially-just models of deliverv
via collaborations and partnership5 a5 we know that being isolated nelther helps us nor models a healthy
way of living.
We are very relieved to be èble to offer annual Staff Residentials again 3nd this next yÈ3r we will engage
in delivering on a refreshed website, grow the Nicola Boswell MÈmorial Fund. increase our social medi3
presence, invest in service delivery focused on Neurodiversity. continue to embed Eouality, Diversity &
Inclusion in all parts of the charity, develop the Talkbuslsafe Space initiative with NHS EmerEerFcy services
and we look forward to the arrival of a new Talkbus which we will be namin8 after our dearly-missed
Colleague, Lorn Hunt.
Flnanclal Review
The financial managernent of Dur agenry is very important to vs als and we have great transparency in
how and where our funds are directed.
At the end of this year. our reseryes totalled £597.08). of which £1.379 were restricted in use. The
reserves compri5c £455,188 held tn our bank acrounts. £ 47,659 invested ill fixed 3sseis and a surplu5 of
debtors Over creditor5 of £94.238. OLtr income for the year was £1,358.027 3 42% increèse over last year

Cro
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TTUStee< lieport
for the year ended
31" March 2022
and our expenditure Wa5 £1.216,240. 38% more than last year. As a result, we made a surplus for the year
of £141.787. This surplus will be used to fund artivities in 2022123 and to de31 with additional expenditure
in direct connection to P05t-Covid recovery strategies.
As a charity we continue to be very effioent in the use of our funds. This is due in part to the time and
commitment of our Treasurer. Jill Keehan. who assisted and supported the CEO and our Interim Business
Operations Manager, Medhavi Patel. with their finanoal responsibilitie5 till Xmas 2021 until the return
frDm maternity leave of our Dèputy DirectDr, Nicola Newman. Jill's oveNiew of our firbancial capabilities
and risks continues to be invaluable to the senior management team and trustees.
We record thanks to Jill, to Nicola Icompany Secretsryl and Medhavi for the efficient manner in which
our records are maintained.
Reserves Pollcy
The management committee have established a policy whereby the unrestricted fund5 not invested in
tangible fixed assets (the 'free reserves'l held by the charity should be between 3 and 6 months of the
resources expended, which equates to between £304.060 and E608.120. As at 315t March 2022 the
accounts show Eeneral unrestricted rese￿eS of £229.797,1£495,706 when eesiEn3ted funds, excludin8
£IOO.000 committed to the purchase ol the newTalkbus, are includèd). The figure of £495,706 represents
almost 5 months of last yearfs expenditure. The directors have decided to allocate some of the
unrestricted tund5 to designated projects to ensure the continued existence & eKP3n5ion of the charity.
It has been recommended that if the agenc¢s unrestricted reserves fall below £50,000 then an emergencv
meeting of the funding group and the tru5tee5 Should take place to discuss immediate action.
Our reseNe5 are reviewed regularly. 50 that the trustee5 can decide on the appropriate use of our
reserves. The Treasurer and Director examine wèys of ensuring that there 15 appropriate 'contingency'
funding to 5UPPOrt time-bound projects.
Trusteès
The Trustees of the charitable company durin8 the year and up to the date of signing this report are
listed on page I
The trustees, as members of the charitable company. undertake to contribute to the company £1 in the
event of the company being wound up and having debts and liabilities which it cannot meet from its
asseis.
Strurture, Go¥ernance & Management
Goveming Document
Croydan Youth Infom)3tion and Counselling Service Ltd is a private company1imited by guarantee
governed by its Memorandum and Articles of A550ciation. It is registered as a charity with the Charity
Commission.
Apontment of trustees
As set out in the Articles of Association the chair of the trustees is nominated by the membership and
Board of Trustees. The trustees have the power to Co￿pt further members to fill specialist roles. The
io

Cro
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Trustee< Report
forthe year ended
31- Mar¢h 2022
trustees also have the power to appoint further trustees throughout the year. which numbers should
not exceed one third of the total number of trustees. At each general meeting all trustees relire and
may be rÈappointed. Further tru5tee5 may be elected if recommended by Lhe existing tru5tee5, and
after written notice.
All members are circulated with invitations to nominate trustees prior to the AGM. advising them of the
retiring trustees and requèsting nominations for the AGM. When considering co-opting trustees, the
Board has regard to the requirement for any specialist skills needed.
Trustee Indu¢tlon and training
New trustees undergo an induction rneèting with the Chair and CEO to brief them on their legal
obligations under charity & company law. awarene55 Qf the potential for conflict of interest and the
Charity Commi55ion guidance on public benefit- and to Inform them of the content of the Memorandum
and Articles of ￿SOciation, the committee and decision-maklng processes, the business plan and recent
financial performance of the charity. During the inductioll they are invited to meet key employees and
other trustees. Trusteès are encouraged to attend internal and appropriate external training event5
where these will facilitate the undertaking of their role.
Organlsation
The Board of Trustees 3dmini5ters the charity. The Board meet5 bi-monthly and there is a sub-
cornmittee covering Finante & General Purposes. whith rneets bi-monthly. A Chief Executive is
appointed by the trustees tts manage the day-to-day operations of the charity. To facilitate effective
operatlOn5. the Chief Executive has delegated authority. within terms of delegation approved by the
trustees. for Operational matters including finance. employment and development. The salary of the
chief èxecutive is deterrnined by the tru51ees, utilising voluntary sector pay scales as guidance.
Risk management
The trustees have a rtsk management strategy which comprises..
bl-monihly review of the principal risks uncertaFfities that the charity currently faces, and
the establishment of policiès, systems and procedures to mitigate those risks identified in the
annual review,. and
the implementation of procedure5 designed to minimise or manage any potential impact on the
charity should those risks materiali5e.
This work has identifsed that ft'nèncial sustainability is the major financtal risk for the charity. The London
Borough of Croydon is a principal funder of the charity's activities and its current financial situation
continue5 to be a matter of concern. This has prompted u5 to seek funding from other sources and we
have been sutcessful, due to the fact we wrote 24 separate funding bids over the last 12 months, in
maintaining our current service delivery a5 well as nurturing newer projects. most particulaTly the
Mèntal Health In Schoo15 Team.
Financial sustainabiliry 15 constantly the major risk for the charity. A key element in the management of
financial risk is a regular review of available funds to settle debts as they fall due. regular review of the
bank balances, and a£tive managernent of debtors. and crÈditor5' balances 10 ensure thère Is sufficient
working capital.
li

Cro
don Youth Information & Counsellin
Service Limited
Trustees. Report
foy the year ended
31" Marrh 2022
The Covid-19 global pandemic, climate change, energy and cost of living agendas continue to refocus us
on non.financial risk5 and we have responded accordingly to reflert these events in our operational &
strategic procedure5 and protOCDls. Other non-financial risks, especially the health and welfare of our
workforce, and including operational concerns In our extemal service delivery. are monitored and
addressed as appropriate.
ststement of Trustees Responsibilities
The Trustees Iwho are also directors of the chafttable company for the purposes of company lawl are
responsible for preparing the trustees. and financial ststements in accordance with applicable13w and
United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting P*3rticel.
Cornpany law requires the trustees to prepare financial statements for each financial year which give 3
true and fair wew of the state of affairs of the charitable company and of the incoming resources and
application of resource5, including the income and expenditure, of the charitable campany for that
period. In preparing those financial statements, the trustees are required to..
31 select suitable accotjnting policies and apply them consistently-
bl observe the methods and principles in thè Charities SORP..
cl make judgements and estimates that are reasonable and prudent;
dl state whether applicable UK accounting standards have been followed. subject to any
departures disclosed and explained in the financi315tatements,'
el prepare the fin3nc121 statements on the going contern basis unless it 15 Inappropriate to
presume that the charitable company will continue in operation.
The Trustees are responsible for keeping adequate accounting records that disclose with reasonable
accuracy at any time the financial position of the charitable company, and which enable them to ensure
that the financial statements comply with the Comparties Act 2006. They are a150 responsible for
safegu3rding the assets of the charitable company and hence for taking reasonable steps for the
prevention and detettion of fraud and other irregularrties.
The Trustees are responsible for the maintenance and integrity of the corporate 2nd financial
information included on the charitable company'5 web5rte. Legislation in the United Kingdom goveming
the preparation and dissemination of financial statements may differ from legislation in other
jurisdittions.
statèment as to disclosure to our auditors
In so far as the trustees are aware at the time of approving our trustees, anntsal report-
there is no relevant audit information of which the [ompan￿5 auditor is unaware, and
the trustee5 individljally have each taken all steps that helshe is obliged to take as a director in
order to make themselves aware of any relevant audit information and to establish that the
companvs auditor is aware of that information
This report has been prepared in accordarkce with the small companies, regime under the Companies
Act 2006.
Approved by t
Boar
n 25.10.2022 and signed on its behalf bv-
R. Kin& Chair
12

Cro
don Youth Information & Counsellin
Service Limited
Independent Auditorfs Report
for the year ended
31 March 2022
Opinion
We have audited the finanual statemenis of Croydon Youth Information & Counselling Service
Limitedlthe 'charilable company'l for the year ended 31 March 2022 which comprise the statement of
financial 8ctivities14ncluding Income and expenditure account), the balance sheet and notes to the
financial statement5. including si8nilicant accounting policies. The financial reporting framework that
has been applied in their preparation is applicable law and United Kingdom Accounting Standards,
including Financial Reporting Standard 102 The Financiol Reporting Srondard applFcGble in the UK und
Republic of Irel(3nd Iunited Kingdom Generally Accepted Accounting Practicel.
In our opinion the financial statements=
give a true and fair view of the state of the charitable company'5 affairs as at 31 March 2022,
and of its incoming re50urce5 and application of resources. including Its income and
expenditure, for the year then ended,.
have been properly prepared in atcordance with United Kingdom Generally Accepted
Accountln8 Practice.. and
have been prepared in accordance with the requirements of the Companies Att 2006.
Basis for opinion
We conducted our audit in accordance with International Standard5 on Auditing IUKI IISAS IUKII and
applicable law. Our responsibilities under those standards are further described in the auditor
responsibilities *c>r the audit of the financial 5t3tementS Section of our report. We are independent of
the ch3ritable company in accordance with the ethical requirements that are relevant to OLJr audit of the
finar*cial Statements in the UK, including the FRC'S Ethical Standard and the provision5 available for Small
entities, and we have fulfilled our other ethic31 responsibilities in accordance with these
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to
provide a basis for our opinion.
Con¢luslons relating to going concern
In auditing the financial statements, we have concluded that the trustee5' Use of the going concern basis
of accounting in the preparation of the Financi315ta-.ements is appropriate.
Based on the work we have performed, we have not identified any material uncenainties relating to
evÈnts or conditions that, individually or collectively. may cast signifTr£ant doubt on the charitable
company's ability to continue as a going concern for a peri(Kl of at least twelve months from when the
financi315tatements are authorised for issue.
Our responsibilitle5 and the responsibilities of the trustees with respect to going concern are described
in the relevant sections of this report_
13

Cro
don Youth Information & Counsellin
Service Limited
Independent Audttorfs Report
for the year ended
31° March 2022
Other information
The other information comprises the information included in the trustee5 annual report other than the
financial statements and our auditorfs report thÈreon. The trustees are responsible for the othèr
Information conlained within the annual reporf. Our opinion on the financial statements doe5 not
cover the other information and. except to the extent otherwise explicitly stated in our report, wè do
not expre55 any form of assurance conclusion thereon. Our responsibility is to read tho other
information and, in doing so. consider whetherthe other information is materially inconsistent with the
financial statements or our knowledge obtained in the course of the audit or otherwise appears to bè
materially misstated. If we identify such material incon5jStencies or apparent material misstatements.
we are required to determine whether this gives rise to a material misstatement in the financial
statements themselves. If, based on the work we performed. we conclude that there 15 a material
misstatement of this other informats"on, we are required to report that fact.
We have nothing to rèport in this regard.
Opinions on other matters preKribed by the Companies Art 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the tnjstees. ￿port (incorporating the directors. report) for the
financial year for which thè financial statements are prepared is consistent with the financial
statements,. and
the dirertors. report Included within the trustees, report has been prepared in accordance with
applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its environment
obtained In the course trf the audit, we have not identified material misstatements in the directors.
report included within the tm5tees' report.
We have nothing to report in respect of the following matters in relation to which the Companies Att
2006 require5 US to report to you if. in our opinion..
adequate and proper accounting records have not been kept, or return5 adequate for our avdit
have not been received from branches not visited by us,. or
the financial statements are not in agreement with the accounting rÈcords and return5: or
certain disc105ure5 of trustees, remunerats.on specified by law are not made.. or
we have not received all the information and explanations we require for our aLidit' or
the trustees were not entitled to prepare the financtal statements in accordance with the small
companies. regime and take advantage of the small companie5. exemption in preparing the
tru5tees' report and from the requirement to prepare a strategic report.
14

Cro
don Youth Information & Counsellin
Serv1￿ Limited
Independent Auditorfs Report
lor the y¢ar ended
31 March 2022
Responsibilities of trustees
As explained mc>re fully in the trustees, responsibilities statement. the trustees IwhD are also the
directors of the charitablè company for Ihe purpose5 of company lawl are re5ponsibl@ for the
preparation of the financial statements and for being satisfi&d that they give a true and fair view, and for
such internal control as the trustees determine 15 necessary to enable the preparation of financial
staiements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements. the trustee5 are respons+ble for assessing the charitable
company'5 ability to tontinue as 3 going concern. disclosing, as applicable, matters related to going
concern and using the going concem basis of accounting unle55 the trustees either intend to liquidate
the charitable company or to cease operations, or have no realistic alternative but to do 50.
Audilor re5pon5ibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial statements as 8 whole
are free from material misstatement. whether due to fraud or error. and to issue an auditorfs report
that includes our opinion. Reasonable assurance 15 3 high level of assurance, but is not a guarantee that
an audit conducted in accordance with ISAS IUKI will alway5 detect a material misstatement when it
ex15ts. Misstatements ian arise from fraud or error and are considered material if, individually or in the
aggregate, they could reasonably be experted to influence the economic decisions of users taken on the
basis of these financial statements.
Irregularities. including fraud. are instances of non-compliance with laws and regulations. We design
procedures in line with our responsibilities. outlined above. to detect material misstatements in respect
of irregularities, including fraud. The extent to which our procedures ale capable of detecting
irregularities, including fraud is detailed below=
We identified areas of laws and reeulations that could reasonably be expected to have a
material effect on the financial statements from our sector experience through discussion with
thÈ Offtcers and other management las required by auditing standards).
We had regard to laws and regulations in areas that directly affect the financial statements
including financial reportin8 lincluding related tr3dÈ union leEislationl and taxation legislation.
We ton5idered that extent of compliance with those laws and regulations as part of our
procedures on the related financial statement item5.
With thè exteption of any known or possible non-compliance. and as required by auditing
st3ndards. our work in respect of these was limited to enquiry of the Officers.
We communicated identified laws and regulations throughout our team and remained alert to
any indications of non-compliafjce throughout the audit.
We addressed the Yisk of fraud through management override of controls. by testing the
appropriateness of journal entries and other adju5tments- assessing whether the judgement5
m3de in making accountinE estimates are indicative of a potential bia5", and evalLJ3ting the
business raiionale of any significant transa£tions that are unusual or outside the normal course
of bu5ine55.
15

Cro
don Youth Information & Counsellin
Service Limited
Independenl Auditof s Report
for the year ended
31" Marth 2022
BecausE of the inherent limitations of an audit. there is a risk that we will not detect als irregularitie5,
in£luding those leading to a rraterial misstatement in the financial statements or non-compliance with
regulation. This risk increases the more that compliance with a law or ￿gulatIOn is removed from the
events and transactions reflected in the financial statements. as we will be less likely to bÈtome aware
of instances of non-compliance. The risk is also gr@ater regarding irregularitie5 occurring due to fraud
rather than error, as fraud involves intentional concealment, forgery, collusion. omission or
misrepresentation
A further description of our respDnsibilities is available on the Financial Reportin8 Council'5 web51te at..
htt
www.frc.or
auditorsre5
onsibilities. This description forms part of our auditor's report.
other matters
The Cor￿spOndIng figure5 are unaudited.
Use of our report
This report is madc 501ely to the charitable compan(s members, as a body. in atcordance with Chapter
3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might State to
the charitable CoMpan￿S members and trustees those matters we are required to state to them in an
auditorfs report and for no other purpose. To the fullest extent pemitted by law. we do not accept or
assLJme responsibility to anyone other than the charitable company and the charitable £ompany'5
members as a body and the charitable companvs trustees as a body, for our audit work, for this report.
or for
he opinion5 we have formed.
li%>n Sargent Iseniur Statutory Auditor
October 2022
219 Croydon Road
For and on behalf of Sargent & Co.
Caterham. Surrey
Chartered Accountants and StatutoryAudftor
CR3 6PH
16

Cro
don Youth Information & Counsellin
Service Limited
Statement of finanaal acti¥ities1induding income and expenditure account)
for the year ended
31 March 2022
Totsl
Restritted Unrestrirted funds 2022 Restrlcted Unlestrlcted
funds
fund5
funds
funds
Total
funds
2Q21
Note
In¢ome
Income from generated funds..
Voluntary ir,cotne
Investmeff t income
55.495
59.712
335
115.207
33S
31,575
28.861
52
60,436
52
Income from
charitable activities
1.23S,288
1.235,288
893,100
893.100
HMRC Furfough grants
7,197
7.197
Totulincome
55,495
1.302.532
1,358.027
31,575
922,013
953,588
Expendi￿r*
Charitèble Bstivities
Fund Fai5ing activities
58.187
1.151.018
7.035
1,209,205
7,035
35.019
846,699
881,718
TotLYlexpenditure
58,187
1.158,053
1.216.240
35,019
846,699
881.718
Net irtomlng/{expenditureJ
beAoré tron&frrs
12.6921
144,479
141,787
13.4441
75.314
71,870
Transfers betsveen fund5
13
2,692
12.6921
137
11371
Net movement in Jund%
141,787
141.787
13.3071
75,177
71,870
Reconclllaiion ot funds
Total funds brought
forward
1.379
453,919
455.298
4.686
378,742
383.428
Totolfunds ¢urriedJonvard
13
1.379
595,706
i97.085
1,379
453,919
455,298
All income and expenditure derive from continuing artivities.
The note5 on pages 19 to 32 fom7 part of these accounts
17

Cro
don Youth Information & Counsellin
Service Limited
Balan(e She
asat
31 March 2022
Note
2022
2021
Flxed a55ets
Tangible 355ets
TotvlAixedt75sets
47.6>9
47,659
Current assets
Debtors
C?sh aL bank and in hand
rotulcurrent a55ets
io
247.143
455,188
702,331
174,851
422,338
597.189
freditoys.. amounts falling due
within one year
li
1152,9051
1141,8911
Netctsrrent05sets
549.426
455.298
Total assets less Currentliabilities
597,085
455.298
Neto%sets
12
597.(185
455.298
The funds of the charity..
Restricted funds
Unrestricted funds=
Desig￿ated
General fund
Total unrestrirted lunds
1.379
1,379
365.909
229,797
319,863
134.056
595,706
453.919
Totol chorityJunds
13
597,fYdS
455,298
These accounts have been prepared in accordance with the provisions applicable to companie5 Subject to
the small companies, reg
Approved by the board
wt5 behalf by..
Roger King-Trrettor
Date: 25 O<tober 2022
Com
an
Number 03092355
ehan-Director
25 (ktober 2022
The notes on pages 19 to 32 form part of these accounts
18

Cro
don Youth Informatlon & Counsellin
Service Limited
Statement of Cash Flows
for the yeay ended
31 March 2022
2022
2021
Cash flows from operatlng artl¥ities
Nei cush provided by (used in) operoting octivitie5 (see below)
Cash flows from investing activities
Deposit for purchase of new vehicle
Interest received
147,6591
335
52
Cash provided bylused investrng octivities
52
Chonge in ctssh ond c95h equivalents An the
reporting perrod
Cash and cash equivalents at the beginning
of the reporting period
Net mDvement in cash and cash equivalents
C(J5h (Jnd cosh equivalents ot the end
of the reporting period
422,338
409,676
455 188
422 338
Net ftncome/(expenditureJfoT the reporting perit
fos PEr the stoternent offint7nciol uctivitiesj
Adjustments for..
Dopreciation charge5
Interest received
Iln¢rea5el/decrease in debtors
Increase/ldecreasel in creditors
141,787
71,870
13351
172.2921
IS21
184,8681
Net cash provided by (used inl operating activities
Analysis of cash and tash equivalents
Total cash in hand at the end of the year
422
19

Cro
don Youth Information & Counsellin
Service Limited
Notes to ihe accounts
for the year ended
31 Marth 2022
A¢¢ountin8 poliaes
The principal accounting policies arE summari5ed below. The accounting policies have been applied
consistently throughout the year and in the preceding ye8r.
lil Basis of 3ccountin
The financial statements have been prepa￿d in accordance with Accounting and Reporting bv
Charities: Statement of Recommended PractKce applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard in the UK and Fiepublic of Ireland IFRS1021
leffective l January 20191, the Financial Reporting Standard applicable in the UK and Republic of
Ireland IFRS1021 and the Companies Art 2(W)6.
The Charity meets the definition of a public benefit entity under FRS102. Assets and liabilitr'es are
initially recognised at historic31 cost or transaction value unless otherwise stated in the relevant
accounting policy notelsl.
The financial statements have been prepared on a going concern basis and are presented in 5terlin8
which is the functional currency of the charity and rounded io the nearest £1. The trustees are of
the opinion that there are no material uncertainties which exist which would mean the CharIt￿S
ability to continue as a going concern was in any doubt. The trustees have considered the level of
funds held and the expected level Df income and expenditure for twelve rnonth5 from authorising
these financial statements. The budgeted income and expenditure is sufficient with the level of
reseNes for the charity to be able to continue a5 a going contern.
Iiil Fund accountin
Unrestricted fund5 are available for use at the discretion of the trustees in furtherance of the
general objectives of the charity.
Designated funds are unrestrirted funds earmarked by the trustees for particular purposes.
Restricted funds are subject to restriction5 on their eypenditure imposed by the donor or through
the terms of an appeal.
resources
All incoming resource5 are inclL+ded in the statement of financial activities when the charity 15
entitled to the income and the amount can be qLJantTrfied with reasonable accuracy. The following
specific polkcies are applied to particular categories of income-
Voluntary income 15 feceivod by way of grants. donations and gifts and is included in full when
receivable.
Donated setviies and focilities are included at the value to the charity where this can be
quantified. The value of seEvices provided by volunteers has not been included in these
accounts.
Income relating to next year, but received in the current year, is ¢Jeferred to the next year.
Investment income is included on an accruals basis.
Intome from charitable actiwties irkcludes income recDgnised as earned las the related good5 or
services are provided) undèr contract.
20

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2022
livl Resour¢es ex
ended
Expenditure is accounted for on èn accrual basis as a liability 15 incurred. Li3bilities are recognised
a5 500n a5 there is a legal or constructive obligation committing the charity to thè expenditure.
Expenditure includes any VAT which cannot be fully recovered. and is reported as part of the
expenditure to which it relates.
Costs of generating fund5 cornpri5e the costs associated with attracting voluntary income
Charitable expenditure comprises those costs incurred by the charity in the dèlivery of its
activities and services for its benefici3ries. It includes both costs that can be allDC3tÈd directly to
such activities and those costs of an indirect nature necessary to 5UPPOrt them.
Governance costs include those costs associated with meeting the constitutional and statLrtory
requirements of the charity and include the independent examiners fees and costs linked to the
strategic management of the charity.
All cost5 are allocated between the expenditure categories of the statement of financial
8ttivitie5 on a basis designed to reflect the use of the resource. C05t5 relating to a particular
activity are allocated directly others are apportioned on an appropriate basis.
Ivl Fixed assets
Tangible fixed assets are stated at cost less accumulated depreciation. The cost of minor additions
or those costin8 below £1,000 are not capitalised. Depreciation is prDvided at lates calculated to
write off the cost of each asset over its expected useful life. The rates used are a5 follows..
motor vehicles and equiprnent
computer and office equipment
improvements to premise5
7 years
4 years
8 years
Ivll Debtor5
Trade and other debtors are recogni5ed at the settlement amount due after any trade discount
offered. Prepayments ar@ valued at the amount prepaid net of any trade discounts due.
Iviil Cash at bank and in hand
Cash at bank and cash in hand includè5 cash and short term highly liquid investments With a short
maturity of three months or less from the date of acquisition or opening of the deposit or similar
account.
IviiilCreditor5 and
rovision5
Creditors and provisions are recognised where the charity has a present obligation resulting frorn a
past event that will probably result in the transfer of funds to a third party and the amount due to
settle the obligatlDn can be measured or estimated reliably. Creditors and pro>vi5ions are normally
recognised at their settlement amount after allowing for any trade
21

Cro
don Youth Infomiation & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2022
lixl Lease costs
Rentals paid under operating leases are charged to the statement of financial activities on a
strai8ht line basis over the lease term.
Ixl Pension costs
Pension contributions are charged to the statement of financial activities as they fall due.
Employees of CDI joined the governmenys work based pension scheme in 2017118. This is a
defined contribution scheme. Contributions are expensed as they become payable.
xil Fin6nciaS Instruments
The trust orily has financiBI assets and financial liabilities of a kind thot qualify as basic financial
instruments. Basic financial instruments are initially recognised at transaction value and
subsequently measured at their settlement value.
Ixiiljud
ements and ke
sources of estimation uncertain
In the application of the companvs accounting policies, the trusteesldirertors are required to
make judgements, estimates and assumptions about the Carrying amount of asset5 and liabilities
that are not readily apparent from other sources. The estimates and associated assumptions are
based on historical experience and other factors that are considered to be relevant, Actual
fe5vIts rnBy differ from these e5timates_ The estFmates and underlying a55umptior15 are reviewed
on an on8oin8 basis. Revision5 to accounting estimates are recognised in the period in which the
estimate is revised where the revision affects Dnly that period, or in the period of the revision
and future periods where the revision affects both current and futsjre periods.
22

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2022
Legal status of the charity
The charity is a private company limited by guarantee, incorporated in England & Wales. and has no
share capital. In the event of the charity being wound up. the liability in respect of the guarantee is
Ismited to £1 per member o* the tharity.
Voluntary iniome
Totsl
fund5
2022
Total
funds
2021
Restrirted
funds
Unrestricted
nds
Grants
Chtjrch Tenements Trust
BBC Children in Need
Jack Petchey Foundation
Relief in Need
National Lotterv
Garfield Weston
Mrscellaneous grants
15.800
15.800
28,452
16.797
12,050
9,986
15.000
9,946
12,800
31,265
1,000
28.452
16.797
12.050
9.986
15,000
9,946
5,000
Donutions and gifts
260
6.916
7,176
10,371
Total
712
The charitable company benefits greatly from tne involvement anLI enthu5i3Stic support of its many
volufjteers. In accordance with FRS102 and the Ch3rities SORP IFRS1021, the economic contTibLttion
of general volunteers is not recognised in the accounts.
23

Cro
don Youth Infonnation & Counsellin
Service Limited
Notes to the accounts
for the Vear ended
31 March 2022
Income from charltable actwities
Total
funds
2022
Total
funds
2021
Restricted Unrestricted
funds
funds
Invoiced services
LBC- Open Access
Youth Access- Equal Access in Mind
105.428
150,000
19,1461
105.428
150,000
19,1461
107.825
150,(K)O
36,585
LBC Parerrt Infant Partnership IPIP}
NHS SWL CCG
Wave 2 & Wave 6 MHST
LBC & CCG
Young Londoner5 Fund
LBCCommunity fund
NHS CYP- IAPT
Local Transformation Fund
LBC- re Covid12021- Public Health)
HEE LO￿dOn- Reach to Teach
Mental Health Standard Investment fund
NHS SWL CCG Seasonal Crisis funding
NHS SWL Webslte & database upgrade
LBC- Waiting knst Reduction grant
Systemic family practitioner
Go Further. Go Higher
Mental Heèlth Investment Standard Fund
MiscellaneoL¢S income
69,068
59.786
235.694
48.128
60,OtM)
50,472
107.113
63,488
69,068
59,786
235,694
48,128
60,000
50.472
107,113
63,488
63,285
74,255
84.000
49,000
60,000
49.823
139,557
62.000
5,995
io,aoo
84.tX)O
20,Tr)0
43.227
20,000
26,142
21,859
70,029
ID,O(K)
84,000
20,0(X)
43,227
20.000
26,142
21.859
70.029
10,ODO
775
Total
1.23S,288
1,235.288
893,100
24

Cro
don Youth Information & Counsellin
servi￿ Limited
Notes to the accounts
for the year ended
31 March 2022
Expendi￿re on charitable activitles
Charitable
Aitivities
Governance
COStS
Fundraising
costs
Total
2022
Total
2021
Aynual report and AGM
Provision for dispLJted invoice
Bank charges and interest
8ooks and publications
Boswell Memorial fund grants
Catering
Computer support costs
Extern31 training providers
Con5ultaDcy and professional fees
Insurance
Light and heat
Database upgrade costs
Membership fees and subscriptions
Miscellaneous
Outreach event costs
Payroll expenses & DBS checks
Independent examiners fee
Audit fee
Rent and water rates
Prèmises expenses
Pensions
Salaries and employers NIC
Supervision
Training
stationery and PDSt3ge
Talkbu5 fuel
Talkbu5 expenses
Telephone
Travel
Recnjitment fees
Volunteer expenses
Website, rebranding and publicity
Young PeDple'5 Team
Le831 fees
1.738
1,738
8.325
122
317
2.952
1,025
21,756
914
500
120
7,984
447
458
20.370
8,325
122
317
2,952
1,025
21,756
17,985
3.422
5,229
315
6.911
2.041
5,995
6,897
30,877
3,422
5,229
315
5,911
2,179
11.198
3,504
2,659
1,575
1,609
1,662
138
8.229
8,229
2,978
4,000
5.100
5,100
20.202
8,025
20,252
3,9D9
40,614
30,557
96?,441 733,179
16,303
14,966
11,731
1,289
9,514
5,947
1.246
688
2,052
4.492
16,521
9.182
3,104
1,518
4.346
3,976
I,(￿9
326
3.685
2,866
290
820
3,443
20,202
20.252
40.266
954.696
16.303
11.731
9.514
1,246
2.052
16,521
3.104
4,346
1.099
3.685
290
348
7.745
3,443
1,184.836
24,369
7,035
1.216,240 881.718
Expenditure on ch6Tltable artivities was £1,209.20512021: £881,718) of which £1.151,018 was
unrestricted12021.- £846,699) and £58,187 was restricted12021= £35.0191.
25

Cro
don Youth Information & Counsellin
Service Limited
Notes to the account5
forthe year ended
31 March 2022
Net incomellexpenditurel for the year
This 15 Stated after charging=
2022
2021
Depreciation
Operatifig leases- property
Auditors fees
Independent examiners fees
14,500
5,100
6,850
Stalf costs and numbers
2022
stsff costs were as follows:
Salaries and wa8e5
Employers NIC
pe￿s1OnS- Defined contribution scheme
Irrecoverable statutory maternity pay
891.995
69,804
40,614
642
682,564
50.615
30,557
Total
1,003.055
763,736
No employee received emolumènts of more than £60.00012021= Nil)
The number of full-time and part-time employees at 31 March 22
was as follows..
No.
Central
Counselling
Outreach
Young people's team
Wave 2 MHSt Iformerly Tr3ilb182erl
CYP - IAPT
Advocacv
pip
16
12
Total
46
36
Trustee remuneratlon and related parties
No trustee5 received any remuneration or expenses during the year12021.. Nil)
No trustee or other person related to the charity had any personal interest in any contr3tt or
transaction Èntered into by the Char￿ during the year12021'. None).
Key management personnel of the charity, received total remuneration benefits of £64,10712021-
£50,448.)
26

Cro
don Youth Inforniation & Counsellin
Service Limited
Notes t¢ the accounts
for the year ended
31 March 2022
Tangible fixed asset5
Improvements
to
Premises
Computer
and office
ment
Vehicle
Total
Cost
At l April 2021
27.948
73.050
16.024
117.022
Additions
47.659
47,659
At 31 March 2022
27,948
120.709
16,024
164.681
Accumuloteddeprecifrtfjon
At IApril 2021
27,948
73.050
16.024
117,022
Charge for the year
At 31 March 2022
27.948
73,050
16,024
117.022
Net bogk value
At 31 March 2021
At 31 March 2022
47.659
47,659
Taneible fixed assets are used for direct charitable purpose
The addition to vehicles represents the deposit for a new Talkbus
10 Debtors
2022
zozi
Trade debtors
Prepayments antl other debtors
Other debtors
235,499
11,644
169.854
4.997
Total
247.143
174,851
27

Cro
don Youth Information & Counsellin
Service Limited
Notesto the accounts
forthe year ended
31 March 2022
11 Creditors: amounts falling due within one yèar
2022
2021
Taxation and social security
Accruals an(i other creditors
Deferred income
38,553
114.352
37,857
104,034
Total
152,905
141.891
Deferred income brought forward
Amount rÈle3sed in year to income from charitable activities
Amount deferred in year
104,034
1104,0341
114.352
48,516
110,2891
65,807
Balance as at 31.03.2022
114,352
104.034
12
Analysis of net assets between funds
General
Designated Restrirted
nds
Total
Tangible fixed assets
Net current assets
47.659
182.138
47,659
549,426
365.909
1,379
Net assets at 31 March 2022
229.797
365,909
1,379
597.085
28

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accourrts
for the year ended
31 March 2022
13 Analysls of charitsble funds
At l Aprfl
2021
Incoming
resources
Outgoing
resourte5
At 31 March
2022
Transfers
Restrlrtedfunds..
Buy a Brick
BBC Children in Need
Jack Petthey
National Lottery
Nicola Boswell Memorial fund
1.379
1,379
28.452
16,797
9.986
260
128,4521
116.7971
19.9861
12,9521
2,692
Total restricted funds
1.379
55.495
158.1871
2.692
1.379
Unrestrirtedfunds
Designated funds
Agency conlingeTrcy fund, to
ensure continuation of
Services, when replacement
funding 15 not immediat@Iv
available
Building and repairs fund lincluding
Possible future relocation c05151
Replacement a55et fund re Talkbu5
Training service5 development ar)d
staff trainin
Website & database upgrade fund
Inclusion and Diversity Action Fund
Menta1 Health Standard
Investment Fund
Mental Health Investment
Standard Fund
Local Tiansformation Fund
Croydon Best Start PIP ILA)
120.000
30,000
150.000
20.000
iio.0001
15.000
25,OC
120.000
147,6591
14,0001
27,659
100.DOO
12,000
5,000
13,000
43,227
43,227
17,171
19,863
12,6921
28,000
84.000
1112,0001
70.029
152,5181
17,511
63,488
69,068
163.488
169.0681
General reserves
134,056
972,720
(799.3201
177.6591
229.797
Total unrestrictèd funds
453.919
1,302,532 11.158,0531
12,6921
595,706
Total fvnds
455,298 1.358,027 11.216,2401
597,085
29

Cro
don Youth Infomiation & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2022
13 Analysls of charitsble funds Icontinuedl
Previous year:
At IApril
2020
Incoming
resources
Outgoing
resources
At 31 March
2021
Transfers
Re5trictedfvnds.'
Buy a Brick
BBC Children in Need
Croydon NHS-CYP IAPT
Single Point of Access ISPAI fund
Nicola Boswell Memorial fund
1,379
1,379
31.265
31,265
1.897
1.410
447
1.897
1,410
310
137
Totsl restricted funds
4.686
31,575
35,019
137
1,379
Unrestrictedfvnds
Desilnated funds
gency contingency fund, to
ensure cvntinuation of
services, when replacement
funding 15 riot immediately
available
Building and repairs fund
Replacement asset ftjnd re Talkbus
Training seryices development and
staff training
Inclusion & Diversity Action Fund
Mental Health Inve5tmenl Fund
Local Transformation Fund
Croydon Best start PIP ILAI
iio,(K)o
10,000
120,0
1S,(K)O
120.000
5,OUO
20,000
120,000
3,000
12,000
20.CN)O
11371
19,863
28,LK)O
28.000
62,000
63.285
62.OCID
63,285
General reser¥es
104.742
768,728
721.414
I18,0￿}
134,056
Total unrestrlcted funds
378.742
922.013
846.699
11371
453,919
Total lunds
383.428
953,588
881.718
455.298
30

Cro
don Youth Information & Counsellin
Service Limited
Notes to the accounts
for the year ended
31 March 2022
13 Analysis ol fvnds Icontlnued)
Purposes otrrestrirtedfunds..
Buy a Brick.. comprises Df small donat40ns received towards purchase of own buildinE.
BBC Children in Need: provided supporr for the Outrèach team benefiting children aBed 11 who
will be moving to secondary schools.
Jack Petchey: towards the cost of Jack Petchey intèrns
National Lottery.. provided funding to furnish a sensory room for clients
Nicola Boswell Memortal Fund: represents funds donated in memory of Nicola Boswell, a former
Drop In volunteer counselloi, This fund will be used. in conjunrtion with the Dèsignated.. Ir>clusion
& Diversity Attion Fund, for the purposes ouilined below.
Purposes oldesignotedAunds.'
Inclusion and Diversity Action Fund: This fund exists to offer financial 5UPPOrt to staff and
beneficiarie5 of the charity. particularly those From the BAME communities. for the purpose of
supportin8 their further education, employment opportunitles and Continuing Personal &
Professional Development. This fund will be used gradually over the next three to five years.
Local transformation plan: FLtnding to support the m3intÈnance and development of our IT
systems linked to Information Governance. equipment. hardware over four years of the
programrr>e.
PIP- Parent Infant Partnership: Funding to support the Operational Lead, Clinical Lead and
Administrator posts
The names of the other funds provide an understanding af the nature and purpose.
In the finallcial year 202212023, the charity will be usin2 the Training 5ervicÈg fund ttr smplement
the tr3ining ènd development plan. which is currently placing an emphasis on Equality, Diverssty &
Inclusion IEDII. In April 2022. CDI contracted with an EDI consultant to 35SlSt us with this work. It
will be using the Building and repairs fund to repair the three premises which are being leased from
L8 of Croydon. In13tÈ 2022 CDI will be engaging a Health & Safety consultant to advise us on this
work. The Mental Health Investment funds will be used to employ more frontline staff to reduce
waiting times for accessing support. The charity has ordered a replacement for the existing Talkbus
and it is hoped that the replacement will be available to the charity by December 2022. There will
be fitting out costs, so the rlesignated fund has been increased to £IOO,000 to cover these. The
Agency contingency fund is monies set aside to continue to employ frontline staff in the event that
there is a cessation of funding from existing sources, so that there is time to approach new sources
of funding. This fund has been increased. as the total Income of the charity has increased by 37Yo
this year. The charity is already aware of the cessation of tWD sources of funding f rom L B of
Croydon. The website and database L'pgrade fund is going to be used in 2022123 and in 2023124 to
upgrade our currenl website and database_ This work 15 underway at the current time.
Transfer5 represent chanEes ir7 designation approved bythe trtjstees.
31

Cro
don Youth Inforniation & Counsellin
Service Limited
Notes to the accounts
for Ihe year ended
31 March 2022
14 Lease commitments
The compan¢s commitments for renlal p3yment5 under operating lease5 payable during the year
are as follows-.
Land and buildin
2022
2021
Leases expiring..
Within l year from 31 Marth 2022- amount per annum
Over 5 years from 31.3.2022- total remaining cost
11,SCK
43,750
11,820
All leases can be terminated by the charity by giving a maximum of six month's notice.
15 CapiLIl Irjmmitments
On 25 Febru3ry 2022. an order *or a new Talkbus was placed_ The value of the order, inclusive of
vat was £119,148. The charity is not vat registered and cannot reclaim the vat charged. A deposit
of £47,659 was paid in February 2022. The capital commitment at 31.3.2022 15 £71.489
32