OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2024-03-31-accounts

REGISTERED COMPANY NUMBER: 02951827 (England and Wales) REGISTERED CHARITY NUMBER: 1043321 of the Trustees and Audlted Flnandal Statements for the Year Ended 31 March 2024 SERVE Elsby & Co (Sywell} Ltd Statutory Auditors 155 Wellingborough Road Rushden Northamptonshire NNIO 9T8

SERVE Contents of the financial Statements for the ear ended 31 MARCH 2024 Page Reference and Admin5stratlve Detalls Report of the Trustees 2 to 10 Report of the Independent Audltors 11 to 14 Statement of Flnandal Actlvltles 15 Balance Sheet 16 Cash Aow Statement 17 Notes to the Cash Flow Statement 18 Notes to the Flnancial Ststements 19 to 30 Detailed Statement of Rnancial Artivities 31 to 32

SERVE Refereno and Administrative Details for the ear ended 31 MARCH 2024 TrUSTEES Z E Cunliffe Deputy Chair Person M Coles Treasurer (resigned 31.12.231 J Baker Dirertor Iresi8ned 31.12.231 T Jame5 Director M P Core Dirertor K Jakovleva Dirertor S H Partridge Director A A Harvey Director lappointed 15.1.24) R A Wilson Director {appointed 15.1.24) REGISTERED OFFICE 8 West Street Rushden Northamptonshire NNIO ORT REGISTERED COMPANY NUMBER 02951827 (England and Wales) REGisfEREO CHARITY NUMBER 1043321 AUDrroRS Elsby & Co {Sywell) Ltd Statutory Auditors 155 Wellin8borough Road Rushden Northamptonshire NNIO 9TB SOLiaTORS Hannah Solicitors 11 Church Street Rushden Northants NNIO 9YU Page I

RVE Re for the of the Trustees ar ended 31 MARCH 2024 The trustees who are also dirertor5 of the charity for the purpose5 of the Companies Act 2￿6, present their report with the financial statements of the charity for the year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities- Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 leffertive l January 2019). Reference and Adminlstratlve Detslls Charity Name: Charity registration number: Company re8lStration number: Registered Office and Operational address: SERVE 1043321 2951827 8 West Street, Rushden. Northamptonshire. NNIO ORT Dlrectors & Trustees las of 31 March 2024) Anita Alison Harvey Zara Elizabeth Cunliffe Simon Howard Partridge Rachel Ann Wilson rimothy David Richard James Karina Jakovleva Maureen Patricia Core Chairperson (appointed 15.1.24) Deputy Chairperson Trustee Trustee (appointed 15.1.24) Trustee Trustee Trustee Martin Coles Stood down as Treasurer and Dirertornrustee on 31.12.23. Jake Paul Baker stood down as Directornrustee on 31.12.23. Due to change5 in Directorsl Trustees during the financial year. there has been no cycle of retirement and reappointment following the year end. The process of retirement on rotatlon will commence next year. Trustees disclose potential conflicts of interest and abstsin from votes on related matters. They receive no remuneration but may claim reasonable expenses incurred in their official duties. nlor Management Team The Chief Executive Officer (CEO) oversees the day-t041ay operations with the support of senior managers. including the Registered Care Manager, Fundraising Manager, Finance Office. Transport Manager and others. Durin8 the financial year 1.4.2023 - 31.3.2024. the position of CEO was held by Jessica Slater. Followln8 the year end, the role of CEO has been held by Tony Gibbs. Volunteer Contrlbutlons SERVE was founded by volunteers and continues to benefit from their artive involvement. During the year, 264 volunteers contributed 29,304 hours. valued at over £363,(MJ). The Trustees express their sincere gratitude for their dedication. OBJEcfivES AND ACTivmES ObJectlve5 and alms In accordance with its Memorandum of Association the objects of the Company shall be to promote any charitable purpose for the benefit of the community. in particular the aged and disabled members of the community. in Rushden in the county of Northamptonshire and Bedfordshire, and in particular the advancement of education, the furtherance of health and the relief of poverty. distress and %cknes& Sl8nlficant actlvitle5 and focus SERVE'S mission Is to promote independence. health. and wellbeing among older adults and individuals with dlsabllitles. The charlty addresses poverty. isolation. and health inequalities while enhancing quality of life. Page 2

SERVE Re for the rt of the Trustees ar ended 31 MARCH 2024 OBJEcfivES AND AcnvmES Public benefft SERVE provides a comprehensive range of services to enable vulnerable Indmduals to live independently at home, improvlng thelr health and reducing social isolation. All activitles align with the charity's objectives and provlde measurable publlc benefit. The trustees have paid due regard to guidance issued by the Charity Commission in declding what activities the charity should undertake, and when considering what constitutes public benef Grantmaklns The policy of the Trustees Is not to make grants to individuals or other chawities. Page 3

SERVE of the Trustees ar ended 31 MARCH 2024 for the ACHIEVEMENT AND PERFORMANCE Charitable artlvltles Integrated Care Systems (ICSI Collaboratlon: SERVE attively participates in the Integrated Care Northamptonshire {ICN) frameworl which aligns local counclls, NHS, and voluntary sector services. The Support North Northants ISNN) project exemplthes SERVE'S role in building community resilience and providlng preventative, integrated services. Key Service5 Homecare Servlces: Durin8 the financial year, SERVE delivered 29,085 hours of care and 40.919 care calls. This service is critical in enabling elderly and vulnerable individuals to maintain independence in their own homes for longer and supports the prevention of hospitali5ation. All setvices are delivered by trained. DBS-checked care workers who are supported by experienced management on an ongoing basis through supervisTron and appraisal. ensuring that the care provided is of the highest standard. During the current financial year, SERVE has seen its homecare income rise from £674,158 to £790,328, with plans in place to further develop this key service. Befriending Ser¥lces: As part of SERVE'S mission to improve the health and wellbeing of older adults in the local area, the charity seeks to tackle social Isolation through the provision of its befriending service. This project seek5 to connect Indiwduals over 65 with volunteers who visit them in their own homes. SERVE also provides a group befriending option for those in supported accomodation; this includes offering transport to a community venue to bulld on a befriendin8 SUPPOrt group. This service is key for reducin8 loneliness and isolation, not only improving outcomes for the local Community and the individuals we support, but also reducing the need for more intensNe, costly interventions to tackle the negative health implications of loneliness in society. Life Stories Projert: This initiative is promotin8 the creatlon of digstal 'memory books,. collating thoughts, memories, images and vldeos together in one place. The contents of the book are confidential and kept securelyth ac￿SSible to the individual and 4 other trusted people as chosen by the Indivldual. The aim of this project Is to strengthen the wellbeing of individuals experiencing dementia, fostering a sense of identity. Through using the memory books to record preferences and Important memories, memory books can alxl be used to strengthen person<entred care for individuals with dementia. Wellbelng SeThlces: Running 5 days a week and occasionally at weekends, SERVE'S wellbeing ser¥ice offers day trip5 to Indivlduals in the local community. The aim of the wellbeing seryice is to improve access to local resources and landmarks, and create community for individuals who are not already being supported by statutory services. In addition to maintaining independence through trips to shopping centres. the 5ervio also promotes qvality of lrfe. enabling individuals to visit location5 that would not otherwise be accessible to them. SERVE'S wellbein8 Service includes a day centre for older adults. Operating two days a week. the centre provides a friendly atmosphere, offering people the chance to socialise and participate independently in activities with support from our trained staff and volunteer&Transport to and from the centre is provided. along with a hot meal. Given the rural profile of Northamptonshire and Bedfordshire. the wellbeing service is providing a vrtal contrlbution to the preservation of community links and ￿dUtt￿on of isolation. The public benefit of this service therefore extends far beyond the individuals we support into the wider community. Communlty Transport: Page 4

SERVE Re for the of the Trustees ar ended 31 MARCH 2024 In partnership with Volunteer Action. SERVE facilitated 42.435 medical and shopping journeys betrleen April 2023 and March 2024. ensuring accessibility for older adults. The service includes wheelchair-accessible vehicles, plus a team of volunteers who assist in their own vehicles. Community Transport remains a critical serwo provided by the charlty, ensuring that the individua15 SERVE supports are able to access medical care and reducing strain on other Servi￿$. The health inequalities faced by rural communities are well documented, and through delivery of the Community Tran5POrt Service. SERVE aims to play a central role in improving access to healthcare within the local communitie5 of Northamptonshire and Bedfordshire. Carers, Needs & Asplrations Program: Delivered in partnership with Northamptonshire Carers as part of the Carer5 Countywide Partnership. the Carers, Needs & Aspirations Program brings together voluntary organisations. lead comrnissioners and statutory bodie5 to address the needs of informal carers in Northamptonshire. The Needs & Aspirations Programme is one part of the strategy providing short respite breaks to informal Carers. Each year. I,(￿0 places are allocated and Carers from all over the county can access activities such as days out. aftemoon teas. holistic therapies and health walk5. By acCe￿Ing these respite artivities. carers are able to have a break from caring reSpOn￿bIlities. reducing stress and the likelihood of burnout. The service also provide5 an opportunity for infomial carers to recharge. allowin8 them to continue caring for their loved ones. Voluntsry Sector Infrastructure ￿pport. SERVE contlnues to provide capacity-buildin8 SUPPOrt for local voluntary groups. This Indudes training, networkln8, and funding guidance. This service enables the diverse view of the local voluntary and community sector to be represented, and promotes effective partnership working in the local community. In aliBnment with the infrastrurture swvice, SERVE offers a DBS ser¥ice to support voluntary organi5ations to recruit staff and volunteers. processes approximately 2.OCL) DBS checks annually, reinvesting proceeds into the charlty's other activitles. Servescape (Gardenlng Ser¥kes): Supported by the National Lottery Comrnunity Fund between March 2022 and February 2024. Servescape assisted older adults across Northamptonshire with garden maintenance. Volunteers would assist individual and their carers to look after their gardens whilst enjoying companionship and a friendly visit. This service aimed to reduce worry and anxiety around garden maintenance. and ensure that individuals had outd<¥or space to enjoy in order to improve wellbeing. As funding for the seThice ended in February 2024. the project has been ended since the year end and before the date of balance sheet Si8nin8. FINANCIAL REVIEW Flnancial posltlon The overall financial outcome for the year April 2023 March 2024 was a net deficit of £17.960. a significant improvement from the £115.691 deficit in the year April 2022- March 2023. Overall, SERVE remains financialty sound, with strong income growth and a controlled deficit compared to the previou5 year. The income and expenditure for the financial year is within tolerable variance from the previous year with stron8 indications that the steps to reduce costs and ensure improved accountability moving forward will have positive impact. The charity's balance sheet reflects a solid foundation with sufficient assets to meet liabilities. However. continued vigilance is required to manage costs and maintain sufficient reserves to support unrestrlcted activities. The Trustees are confident that the charity is well-positioned to meet Its commitments and continue deliverin8 essential services to its beneficiaries in the coming years. Page 5

SERVE of the Trustees ar ended 31 MARCH 2024 for the FINANCIAL REVIEW Prlnclpal fundlng sources The total income for the year amounted to £1,559,078, an increase from the previous year of £1.202.924. This income was drawn from a combination of unrestricted and restricted funds. In terms of expenditure, SERVE'S total outgoings of £1,577,038 increased from £1,318,615 in the previous year. Core costs are apportioned across artivitles based on the actrrfity's percentage of total income. Donatlons and Legades: This funding stream brought in £391,296. A signfficant portion of this was restrirted funds, meanin8 it wa5 eamiarked for specific activities. Donations and legacies rose considerably compared to the previous year. in part due to funding from the Big Lottery to facilitate the provision of Servescape, and a successful application to deliver further transport services in partnership wlth Ability. 5eThke Level Contracts Income from service contracts vras £268,89612023: £199,670). Expenditure here rose to £531,257 from £390.671, an increase of 35.99% the prevlous year. Care Charges Care charges totalled £7f￿),32812O23.. £674,158) and formed the bulk of the charity's revenue. The increase in care charges reflects the growing demand for services provided by SERVE. A total of £908,808 was spent to deliver the care service, a 12.5% increase from £807.689 in the prior year. Other Artlvltles Income from other artivities in the year April 2023 - March 2024 was £105,323, slightly lower than the £113,963 generated in the year April 2022- March 2023. Investment Income Although not a major contributor, investment income increased from £l,LX)l in 2023 to £3,235 in 2024, indicating improved returns on the charity's investments. Investment poNcy and oblectlves All funds that are not required for immediate use are held on interest bearing deposit and reviewed on a monthly basis. Reserves policy SERVE maintains reserves equivalent to three months, operational costs to ensure financial stabilty. At the balance sheet date, the charity had reserves of £732,777. This balance includes £394.444 of free reserves. Based on 2024 expenditure. this levd of free reserves is suffKient to cover three months, operational costs (£391,510). The Trustees have considered the need to maintain and monitor the level of unrestricted reseNes and have built thi5 requirement into the current risk register against potential exposure from any signlficant loss of income. The risk register is monitored throu8h regular finance sub- committee meetin8S. Page 6

SERVE Re ort of the Trustees for the ear ended ?1 MARCH 2024 FUTURE PL4NS As SERVE moves into the next fiscal year, the organisation is committed to buildin8 upon its legacy of empowering vulnerable individuals while addressing emer8in8 challenges. The followin8 Strategic vision outlines SERVE'S aspirations for service growth, operational improvements. and community impact. Strateglc Objectlyes l. Enhance Service Accessibility and reach.. Increase the availability of Se￿iCe5 to meet the growing demand across Northamptonshire. 2. Sustain Financial Stability.. Diversify income streams and ensure financial resilience through strategic partnerships and new funding opportunities. 3. Strengthen Communlty Integration: Deepen collaboration with statutory, voluntary. and community sector partners to create cohesive. preventative care models. 4. Promote Volunteer Engagement: Expand volunteer recruitment, retention. and training to ensure high-quality service delivery. 5. Innovate Through Technology: Leverage dlgltsl tools to improve service dellvery and user engagement. Growth Aspiration5 by Servke Homecare Services Expansion Goal: Increase seryice capacity by 15% to meet the risin8 demand for domiciliary care. Key Initiatives: - Recruit and train additional care workers. emphasising professonal development and retention. - Implement digital care management tools for more efficient scheduling and real-time monitoring. - Stren6then relationships With local authorities and health partners to secure new contracts. Befrlending Se￿ices Expansion Goal.. Reach 800 individuals. with a focus on underserved rural areas. Key Initiatives.. - Scale up digital befriending servi￿. providing tablets and training for service users. Increase group befriending sessions and initiate peer-led support groups. - Secure additional fundin8 to recruit and train SO new volunteer befrienders. Life Stories Projert Expansion Goal: Support SC(1 individuals In creating digital memory books, with an emphasis on those with dementia. Key Initiative5.' - Launch Life Stories workshops in community hubs and care homes. Partner with local schools and youth groups to foster intergenerational engagement. Develop a self-funding model by offerinE tailored Life Stories packages to families. Wellbelng Services Expansion G031: Double the capacity of day centre actNities and supported outings. Key Inltiatives: Extend day centre operations to fve days per week. offering specialised activities such as memory clinics and exercise classes. - Introduce themed outings tallored to service users, preferences, such as cultural trips and wellness retreats. - Explore p2rtnerships to secure additional minibuses for transport services. Commuraity Transport Expansion Goal: Increase journey capacity by 10%, focusing on expanding medlcal and social transport in remote areas. Key Initiatives= - Recruit 20 new volunteer drlvers to meet growing demand. Explore fundine opportunities to procure additional wheelChair-a￿sslb1e vehicles. Page 7

SERVE - Partner with health services to integrate transport into care pathways. Carers, Needs & Aspirations Program Expansion Goal: Provide 1,200 respite places for infomkl carers. Key Initiatives: Expand the range of activities, including wellness retreats, skill-building workshops, and peer 5UPPOrt groups. Strengthen collaborations with healthcare providers to better identify and support carers. Develop an evaluation framework to measure the long-terni impart of respite services. Operatlonal Prforftles Volunteer Development: - Introduce leadership training for experienced volunteers. - Increase peer mentoring opportunities to 5UPPOrt new recruits. Technology Integration: Upgrade digital platforms for volunteer management and seNice delivery. Pilot an online portal for service users to book services and provKle feedback. Sustainability Initiatives: - Transition vehicles to environmentalty friendly options where feasible. - Explore funding to reduce the environmental impact of seThice operations. Public Engagement: - Enhance SERVE'S visibility through tar8Èted social media campaigns and local outreach events. - Strengthen advocacy efforts to highlight issues such as isolation. disability, and carer support. Aspirations for Financial Growth Self-Generaled Income: - Increase service revenue by 20% through strategic rrArketing and serrfice diversification. - Expand DBS checking services to attract more o)rporate dients. Grant Funding= Pursue multi-year grants to support core services, particularly befriending and transport. - The grant support of The Motability Foundation to suppx)rt transport service development is ackno¥￿8dged. Collaborate with partners to secure consortium funding for integrated care initi'ab'ves. - Partner with local businesses to fund speafic projects. such as minibuses or day centre enhancements. Develop tailored corporate social responsibility {CSR} packages to encourage support. SERVE'S strategic wsion for the upcoming year refiects its unwavering commttment to improvin8 the lives of vulnerable individuals. By expanding services. fostering partnerships. and embracing innovation, SERVE will continue to meet the evolving needs of its Community while maintaining financial stability and operational excellence. srRUCTURE. GOVERNANCE AND MANAGEMEKr Governing document The charity is controlled by its governing document. a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006.

of the Tfumees ar ended 31 MARCM 2024 for the STRucfuRE. GOVERNANCE AND MANAGEME14T Re¢ruftment and appo1ntrne￿ of new trustees The articles of ass(Kiation ol the company govem the appolntment of Tntstees and members of the Management Committee and in this regard pr(r4ide the company to: Elect the Management Committee at the General Meeting of the Company Subject to the articles of association. an indmdual may stand for election provided that helshe is a mernber of the or8anisatl Have a minimum of six persons as a Management ComrnÉttee Pefmit the Management Committee to elert one of their number as Chairperson and to cwt no more than two persons to the Management Committee. Inductlon and tralnlw of new Trustees New Trustees are elected at the AGM and participate in an induct#)n pro8r4m. I￿ludIng observation of servi delrvery and regular enga8ement with stsff and beneficiaries. Rlsk manasernent The trustees regularty re%tyew a forn)al rlsk retser and implement strategies to mrtlgate identified risks. Internal controls are in place to safeguard assets, Monitor performance. and engjre compliance with regulatory requirements. Corporate Goveman Trustees oversee SERVE'S acti￿￿e5 throuEh a robust governance framewoth. includirva financial ovefslght. performance rnonitorin& and adherence to heatth and safety standard Acknowledgements The Trustees extend their heartleft thank5 to SERVE'5 volunleer4 staff, and partntrs lor their contlnued sUPPOrt and dedlcation in delivefln8 essential serbryces to the community. STATEMEKf OF TRUSTEES. RESPONSIBiunES The trustees {who are also the director5 of SeThe for the purposes of company lawl are reS￿${ble for preparing the Report of the Trustees and the financial statements in accordance with applKable law and United Kingdom AccountinE Standards IUNted Kingdom GeneTrlly Accepted Accountln8 Pftttice). Company law requires the trustees to prepare financial statements for each financial year which gi¥f a true and fair Vlew of the state of affalrs of the charitable company and of the Incoming resources and applkation of resources, including the income and expenditure, of the chafitsble company for that peflod. In preparing tI￿Se flrkinclal Statements, the tntstees are required to selert suitable accounting policies and then apply them consistently: obser¥e the methods and principles in the Charlty SORP: make judgements and estimate5 that are reaxlnable and prudent: prepare the financial statements on the goin£ concern basis y￿e$S it is inapwopriate to presume that the charitable company will continue In buslness. The trustees are responsible for keeping proper accountlng records which dlsdose wlth reasonable accuracy at any tlme the financlal position of the tharrtable company and to enable them to ensure that the financlèl statements comply with the Companies Aci 21￿. They are also responsible for safegvarding the assets of the tharitable company and hence for taki￿ reasonable Aeps for the prevention and detertion of frèud and other irre8ularities. In so far as the trnstees are aware: there is no relevant audit information ol which the charitable company's auditors are unaware.. and the trustees have taken all steps that they ou8ht to have taken to make themselves aware of any relevant audit inf0M￿tIOn and to eSta￿lsh that the auditors are aware of that infomation.

SERVE Re for the of the Trustees ar ended 31 MARCH 2024 AUDrroRS The auditors, Elsby & Co ISywell} Ltd, will be proposed for re-appointment at the forthcoming Annual General Meeting. This report has been prepared in accordance with the special prOv￿lOn5 of Part 15 of the Companies Act 201)6 relating to small companies. Approved by order of the board of trustees on ........ LS..... and signed on its behatf by: A A Harvey- Trustee Page 10

Re of the Inde ndent Auditors to the Members of SeNe Oplnlon We have audited the financial statements of Serve Ithe 'charitable company.) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements: give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application of resources, including its income and expenditure. for the year then ended,. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and have been prepared in accordance with the requirements of the Companie5 Act 2006. Ba515 for oplnlon We conducted our audit in accordance with International Standards on Auditing (UK) IISAS (UKI) and applicable law. Our responsibilities under those standards are further described in the Auditors, re5pon5ibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial 5tatement5 in the UK, including the FRCS Ethical Standard, and we have fulfilled our other ethical responsibiltties in accordance with these requirements. We believe that the audit evidence we have obtained 15 sufficient and appropriate to provide a basis for our opinion. Concluslons relatlng to golng concern In auditing the financial statements, we have concluded that the trustees, use of the going concem basi5 of accounting in the preparation of the financial Statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable companrfs ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees wrth respert to going concem are described in the relevant sertions of this report. Other infomiation The trustees are responsible for the other information. The other information comprises the infomiation included in the Annual Report. other than the financial statements and our Report of the Independent Auditors thereon. Our opinion on the financial Statements does not cover the other infomiation and, except to the extent otherwise explicitly stated in our report. we do not express any form of assurance conclusion thereon. In connection with our audit of the financial rtatements, our responsibility Is to read the other infomiation and, in doing 50. consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material Inconsistencies or apparent material misststements. we are required to determine whether this gtves rise to a rnaterial misstatement in the financial statements themselves. If, based on the work we have performed. we conclude that there is a material misstatement of this other infomiation. we are required to report that fact. We have nothing to report in this regard. Oplnlons on other matters prescrlbed by the Companles Act 2006 In our opinion, based on the work undertaken in the course of the audit: the information given in the Report of the Trustees for the financial year for which the financial statements are prepared is consistent with the financial statements; and the Report of the Trustee5 has been prepared in accordance with applicable legal requirements. Page 11

Re rt of the Inde ndent Audltors to the Members of Matters on which we are required to report by exception In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees. We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion". adequate accountin8 records have not been kept or returns adequate for our audit have not been received from branches not visited by us; or the financial statements are not in agreement with the accountin8 records and returns: or certain disclosures of trustees. remuneration specified by law are not made; or we have not received all the infonnation and explanations we require for our audit," or the trustees were not entitled to take advantage of the small companies exemption from the requirement to prepare a Strategic Report or in preparing the Report of the Trustee5. Responsibifities of trustees As explained more fully in the Statement of Trustees, Responsibilities, the trustees {who are also the directors of the charitable company for the purpose5 of company law) are responsible for the preparation of the financial statements and for being Satisfied that they give a tn￿ and fair ￿￿ew, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misststement, whether due to fraud or error. In preparinE the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a 80ing concern. disdosin& as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either inter)d to liquidate the charitable company or to cease operations, or have no realistic alternative but to do 50. Page 12

of the Ind• nd•rtAudltm to the Membets of Our r•¥b¢MMlbMltles fortht audlt of the finandal statements Our objectives are to obtain reasonable asswance about whether the financial ststements as a whole are free from material rnisstatement, whether due to fraud or error. and to Is% a Report of the Independent Auditors that irbdudes our opinion. Reasonable assurance is a high level of assurance, but Is not a 8uardntee that an audtt conducted in accordance with ISAS (UK) will alwdys detert a material mi55tatement vthen it exist& Misstatements can arise from fraud or error and are considered material rf, indmdually or in the awegate. they could reasOna￿Y be experted to influence the ecixK>mic decisions of usets takeft ￿ the basis of these financial ststement The extentto which our procedures are capable of detecti￿ irregularities. induding fraud is detsiled below: As part of an audlt In aC£Ordan￿ with ISAS (UK). we exercise professional judgment and maintsln w)fesslonal 5￿ptIcISM throughout the audiL We 3150: Identlfy and assess the rlsks of material mi55tatement of the financial statements, whether due to fraLHI or error design and perfom audit procedures responsive to those risk4 and obtain audit eVIde￿e that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud Is hlgher than for one resulting from error, as fraud may involve collusion, forgery. Intentlonal omlsslons. misrepresentstions or the override of intemal control. Obtain an understsnding of intemal control rele￿dnt to the audlt In order to deslgn audlt procedures that are appropriate in the circumstances, but not for the purpose of expressi￿% an opinion on the effectiveness of the charitable company's Internal control. Evaluate the appropriateness of accountirva policies used and the reax)nableness of accountin8 estimates and related dlsclosures made by the trustees. Conclude on the appropriateness of the trustÈÈs' of the going con￿rn basls of account1r￿ ar•d, based on the audit •ridence obtsined. whet1￿r a material uncertainty exists reled to everrts or condltlons that may cast significant doubt on the tharitable companvs abl￿ to continue as a 8oln8 concem. If we condude that a matertal uncertainty exists. we are required to drdw attention in our auditorfs report to the related disdosures In the financial statements or. if such disc105ures ar• inadqquate. to modrfy our oplnlon. Our conclu51on5 are based on the audit evidence obtained up to the date of our auditorfs reporL However. future events or tonditions may cause the charitable company to cease to Contin￿ as a 8oin8 wnrern. Evaluate the (werall presentation. struLture and content of the finarbdal statements IncludlnB the disclosures, and whether the fina￿la1 ststemert5 represent the underlyirq transactions and events in a manner that athieves fair presentation {ie. Elves a true and fair view. We communlcate wlth those tharged wfth governance regardl￿ among other matters, the planned scope and tlmlng of the audit and significant audit findin84 including any slgnificant deficiencies in intemal control that we identify during our audlt. A further description of our responslbllltles for the audit of the financi415tatements Is located on the Financial Reporting Council's website at wrn.frGor&uVauditorsresponsibilities. This de5CTiption fornis part of our Report of the IndeperKlent Audttors.

rem Is made solety to the tharltsble comparfs members. as a llo(ty, In ac￿rdanCe wlth Chapter 3 of Part 16 of the C<mipanles Act 2(XA Our has boen undfftsken so that we ml81rt state to the tharltsble compnvs ffthibefs thwe matters we are requlred to stale to them in an auditOTS' ￿port ￿ for no other pwpose. To the fvllest extent by law, ** not acceo Ix a55ume re5p0nslb1￿ to xryone other than the dkirftable company and the drttable comparfs as a bo. for rAff a￿lIt worK fortNs reprt or forthe qyknloTrs forand on behalf pf Bsby & Co Ltd 155 Well1rtr￿Ih Road Rushden NNMM 31 Janu•ry 2025 Pap 14

0*tel￿ent Gi r.ir.:-icial Artmtles oyaV..n an Income. and Ex nditure Actount for the ar e-..ded 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestricted fur Restricted funds Notes INCOME AND ENDOlnlENTS FROM Donations and le8acies 59.291 332.005 391,296 214.132 Charltable artlvltles Service Level Contrarts Care Char8es 268.896 268,896 790,328 199,670 674,158 790,328 Other trading actmtles Investment income 105.323 3,235 105.323 3,235 113,963 i.ooi Totsl 958,177 6CK).901 1,559.078 1,202,924 EXPENDrruRE ON Raisin8 funds 120 11.255 11,375 23,183 Charitable artlvitles Service Level Contracts Care Charges 3,154 528.103 531,257 908.808 390,671 807.689 Other 125,598 125,598 97.072 Totsl 1,037,680 539,358 1.577,038 1,318,615 NEf INCOME/(EXPENDrruRE) Transfers between fund5 179,503) 63.163 61,543 {63,163) 117,960) (IIS,6911 Net movement in funds 116,340) (1,620) 117,960) {115,6911 RECONCIUATION OF FUNDS Total funds brought forward 744.257 750,737 866,428 TOTAL FUNDS CARRIED FORWARD 727,917 4,860 732,777 750,737 The notes form part of these financial statements Page IS

SERVE REG15TERED NUMBER: 02951827 Balance Sheet 31 MARCH 2024 2024 Total funds 2023 Total funds Unrestrirted fund Restricted funds Notes FIXED ASSErs Tangible assets 14 313.602 24,731 338,333 345,973 CURRENT ASSEtS Debtors Cash at bank and in hand 178,536 347,744 178,536 450,288 153.019 372,871 102,544 526.280 101544 628.824 525,890 CREDITORS Amount5 falling due within one year 16 1111,9651 {122,415) (234.380) (121.1261 NEf CURREpif ASSETS 414,315 {19,871} 394,444 404,764 TOTAL ASSETS LESS CURREKf LIABILrnES 727.917 4,860 732,777 750,737 727,917 732.777 750.737 FUNDS Unrestricted funds Restricted funds 727,917 744,257 TOTAL FUNDS 732.777 750.737 These financial statements have been prepared in accordance with the provisions applicable to charitsble companies subject to the small companie5 regime. The fl ncial statements were approved by the Board of Trustees and authorlsed for Issue on ..ai. ...ZoL&.... and were signed on its behalf by: Trustee The notes fonn part of these financial statements Page 16

SERVE Cash Flow Statement ar ended 31 MARCH 2024 for the 2024 2023 Notes Cash flows from operatlng actmtks Cash generated from operations 97,283 194,9031 Net cash provided by/(used inl operating activities 97,283 (94,9031 Cash flows from Imiestlng actlvltles Purchase of tangible fixed assets Sale of tangible fixed assets Interest received (31,091 7,996 3.235 114,0461 I,ooi Net cash used in investing activities (19.866) (13,045) Change In cash and cash equlvalents In the reporting perfod Cash and cash equivalents at the beginning of the reportlng perfod 77.417 1107,948) 372.871 480,819 Cash and cash equfvalents at the end of the reporting period 450.288 372,871 The note5 form part of these financial statements Page 17

SERVE Notes to the Cash Flow SLttement for the ar ended 31 MARCH 2024 RECONaLIATION OF EXPENDtWRE TO NEf CASH FLOW FROM OPERATING AcfivmES 2024 2023 Net expendlture for the reportlng pernd las per the Statement of Flnandal Actlvities) Adjustments for: Depreciation charges Profit on disposal of fixed assets Interest received Increase in debtors Increase in creditors 117,960) {115.6911 37,638 {6,897) {3,235) 125,517) 113,254 32,502 (I,ooii 124,1641 13,451 Net Cash provided by/lused In) operatlons 97,283 194,903) ANALYSIS OF CHANGES IN NEf FUNDS At 1.4.23 Cash flow At 31.3.24 Net cash Cash at bank and In hand 372.871 77.417 450,288 372.871 77,417 450,288 Total 372,871 77,417 450,288 The notes forni part of these financial statements Page 18

SERVE Notes to the Financial Statements for the ar ended 31 MARCH 2024 ACCOUPfflNG POUCIES General infomiatlon The charity is a private company limited by guarantee. registered in England and Wales and a registered charity in En8land and Wales. The address of the registered is 8 West Stree( Rushden, Northamptonshire, England, NNIO ORT. Basis ol preparing the financlal statements The financial statements of the charitable company, which is a public benefft entity under FRS 102, have been prepared in accordance with the Charities SORP {FRS 1021 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 20191,, Flnancial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Act 2tM)6. The financial statements have been prepared under the historical cost convention. The presentational currency of Serve is considered to be pounds sterling and the financial statements are rounded to the nearest pound. Income All income is recognised in the Statement of Finanaal Acttvrties once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. Income received for a specific restricted purpose is credited to a separate restricted fund which is shown in a note to the financial statements. Total incoming resources credited to restricted funds are disclosed on the statement of financial activities which also shows incoming resources in respect of unrestricted funds. Donations and grants received are credited on the statement of finanaal activities in the year to which they relate. Donations and Gifts: All monetary donations and gifts are induded in full in the statement of financial activities when receivable, provided that there are no donor imposed restrictions to the timing of the related expenditure, in which case recognition is deferred until the pr￿condItion ha5 been met. Legacies are included when the charity is adifjsed by the personal representatlve of an estate that payment will be made, property transferred and the amount involved can be quantified. They are included in the statement of finanaal activities. Gifts inwkind are accounted for as the trustees, estimate of fair value to the charity or sale value as follows: - Assets received for distribution by the tharity are recognised only when distributed. - Assets received for resale are recognised . where prarticable, when receivable or otherwise sold. Gffts of fixed assets for charity use or funds for acquiring fixed assets for charity use are accounted for las restrirted funds} immediately on receipL Donated services and income is included at a valuation which is an estimate of the financial cost borne by the donor where such a cost is quantifiable and measurable. An equivalent amount Is charged as expenditure. No income is recognised when there is no financial cost bome by a third party. Voluntary help is not included as income. Donations under Gift Aid together with the associated income tax recoveries are credited as income when the donation are received and tax claimed. Grants Receivable: Revenue grants are credited as incoming resources when they are receivable provided conditions for receipt have been compiled with. unless donor imposed conditions limit the charity's ability to spend money to specific timeframe, in which instances the intome is deferred in line with the guidelines of the Charity SORP. Page 19 continued...

SERVE Notes to the Financial Statements- mntinued for the r ended 31 MARCH 2024 ACCOUNTING POLiaES- continued Irbcome Grants for the purchase of fixed assets are credtted to restricted incoming resources when receivable. Depreciation on the fixed assets purchased with such grants is tharged against the restricted fund, unless it is determined that the acquisition of the assets discharges the restricted fund. Investment Income: Investment income, including associated income tax recoveries, is recognised when receivable. Expenditure Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a trdnsfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. Expenditure Expenditure is recognised once there 15 a legal or constructNe obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is allocated on an artual use basis on the statement of financial activities between restritted and unrestricted funds, and is further analy5ed between: Cost of raising funds comprise all fundraising costs Expenditure on charitable actmties indudes the costs incurred direct￿ to the fulfilment of the Charity's objectives - Governance costs (relating to compliance with constitutional and statutory requirements). Support Costs and Governan￿ Costs: Support costs are those funrtions that assist the work of the tharity. but do not directly undertake charitable artivities. Support costs include back office Costs, finance, personnel. payroll and governance costs. Governance costs comprise all costs involving the public accountability of the charity and its compliance with regulation and good practice. These costs include costs related to ststutory audit and accountancy fees. Tang**le flxed assets Depreciation is provided at the following annual rates in order to write off each a55et over its estimated useful Freehold property Improvements to property Fixtures and fitting5 Motor vehides 2% on cost at variable rates on reduong balance at variable rates on reduung balan 25% on reducing balance Taxatlon The charity is exempt from corporation tax on it5 charitable activities. Fund accountlng Unrestricted funds can be used in accordance with the charitable objertive5 at the discretion of the trustees. Restricted funds can only be used for particular restrirted purpose5 Within the objects of the charity. Restrictions arise when specified by the donor or vAien funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. Page 20 continued...

Notss to the Financial Statements- tontlnued for the ar ended 31 MARCH 2024 AccouKllNG POUCIES- continued Fund accountlnz Restricted funds are donations to be used for specified purposes laid down by the donor. Expenditure for those purpose5 is charged to the fund. together wtth a fair allocation of overheads and support costs. Unrestricted funds are donations and other incoming resources received or generated for expenditure on the general objectives of the charity. Hire purthase and leasing cornmitnients Rentals paid under operating lease5 are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Flnanclal Instruments A financial asset or a financial liability is recognised only when the charity becomes a party to the contrattual provisions of the instrument. Basic financial instruments are initially reco8nised at the amount receivable or payable including any related tran5attion costs. Current assets and current liabilities are subsequently measured at the cash or other consideration expected to be paid or received and rK)t discounted. Debt instruments are subsequently measured at amortised cost. Other financial instruments are subsequently measured at fair value, with any changes recognised in the statement of financial artivities, with the exception of hedging instruments in a designated hedging relationship. Financial assets that are measured at cost or amortised cost are reviewed for objective evidence of impairment at the end of each reporting date. If there is objective evidence of impairment, an impairment loss is recognised under the appropriate heading in the statement of financial activities in which the initial gain was recognised. For all equwty instruments regardless of significance. and other financial assets that are individually significant. these are assessed individually for impaimient. Other financial assets are either assessed individually or grouped on the basi5 of similar credit risk characteristics. Any reversals of impairment are recognised immediately, to the extent that the reversal does not result In a carrying amount of the financial asset that exceeds what the carrying amount would have been had the impairment not previously been recognised. Cash arKI cash equivalents Cash and cash equivalents include cash in hand and deposits held at call with banks. Going Concern The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. ThÈ Trustees recognise that continued operation of the Charity is dependent upon the continuing renewal of Service contracts. The Trustees are working continually with their partners and expect the funding to continue for the next 12 months. Page 21 continued...

SERVE Notes to the Financial Statements- continued for the ear ended 31 MARCH 2024 CRMCAL ACCOUNTING JUDGEMEpifs AND KEY SOURCES OF ESTIMATION UNCERTAINTY In preparing the financial statements it is necessary to make certain judgements. estimates and assumptions that affect the amounts retognised int he financial statements. In the view of the trustees in applying the accounting policies adopted. no judgements were required that have a Significant effect on the amounts recognised in the financial statements nor do any estimate5 or assumptions made carry a significant risk of material adjustment in the next financial year. DONATIONS AND LEGACIES 2024 2023 Donations Legacies Donated services and facilities Other grants 25.375 4,380 173,977 187.564 17,788 5.362 85,857 105,125 391,296 214,132 OTHER TRADING AcnvmES 2024 2023 DBS Transport registration Other charges 25,476 25,083 54,764 38.174 27,430 48,359 105,323 113,963 INVEsfMENT INCOME 2024 2023 Deposit account interest 3,235 I,ooi INCOME FROM CHARITABLE AcfivmES 2024 2023 Actiillty Service Level Contracts SeNice Level Contrarts Care Charges Council Northamptonshire NHS Contributions and charges 98,743 170,153 790,328 63,073 136.597 674,158 1,059,224 873,828 Page 22 continued...

SERVE Notes to the Financial Statements- contlnued for the ar ended 31 MARCH 2024 RAISING FUNDS Raising donatlons and legacles 2024 2023 Fundraisin8 and expenses 11,375 23,183 CHARITABLE AcnvrriES COSTS Support costs (see note 9) Direct Costs Totals Other resources expended Service Level Contracts Care Charges 125,598 507,793 394,370 125,598 531,257 908,808 23.464 514,438 537,902 1,027,761 1,565,663 SUPPORT Cosrs Governance costs anagement Finance Other TotaTs Other resources expended Service Level Contracts Care Charges 65.702 391.985 307.368 2,091 1.195 3,512 36.805 114,613 83.490 21,OCK) 125.598 507,793 394.370 765,055 6,798 234,908 21,000 1,027,761 Support and overhead costs are allocated between charitable activities and other costs. Govemance costs are those support costs which relate to the strategic and day to day management of the charity. The basis for splitting Out the costs is on a percentage of income. Support costs, included in the above, are a5 follows: Management 2024 2023 Other resources Setvi Level Contracts Care Charges Total activities Total artivities expended Wages Advertising 64.997 705 387.760 4.225 305,190 2,178 757.947 7.108 569,589 5.431 65,702 391,985 307,368 765,055 575,020 Page 23 continued...

SERVE Notes to the Flnanclal Statements- contlnued for the ear ended 31 MARCH 2024 SUPPORT COSTS- contlnued Flnance 2024 2023 Other resources expended Service Level Contracts Care Charges Total activities Total activities Bank char8es 2.091 1,195 3.512 6.798 5,263 Other 2024 2023 Other resources expended Service Lwiel Contracts Care Charges Total activities Total adivities Hire of premises Rates and water Insurance Light and heat Telephone Postage and stationery General office costs Travel and motor expenses Bad debts 413 190 2,496 2,628 3.761 5,435 21,901 9,212 592 1,497 4,538 5,771 10,574 56.838 25,592 (i) 5,066 320 4,192 4,416 7.707 9,376 52,117 323 (27) 14,691 1.102 8,185 11,582 17,239 25,385 130.856 25,915 {471 10,471 1,035 6,704 10,940 17.358 17,410 97,389 24,6 23,970 (19) 36.805 114,613 83.490 234,￿8 209.877 Governance costs 2024 Other re50urce5 expended 2023 Total activitie5 Audltors, remuneration 21,000 9,300 io. NEf INCOMEI{EXPENDrruRE} Net income/ (expenditure) is stated after chargingl(creditingl: 2024 2023 Auditors, remuneration Depreciation - owned assets Gain on sale of tangible fixed assets 21,0 37,638 -6,897 9,300 32,502 Page 24 continued...

SERVE Notes to the Flnanclal Statements- continued for the r ended 31 MARCH 2024 ii. TRusfEES' REMUNERATION AND BENEFITS There were no trustees. remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, expenses There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023. Key management salaries and expenses paid during the year were £231,623 (2023: £203,602) STAFF COSTS AND OTHER EMPLOYEE BENEFrrs 2024 2023 Wages and salaries Pension costs Other employment costs 1,137,954 17.851 58.969 937,302 13,076 42.497 1,214,774 992,875 Included within other employment costs are mileage expenses of £36,18512023: £31,212) The average number of employees during the year was 7312023: 67). These were employed according to the following: 2024 Number 2024 2023 Number 2023 Raising fur￿5 Charitable activities Governance 67 27 61 26 73 33 67 32 No employee eamed £60,0(Kl or more during the current or preceding year. Included within wages and salaries is £40,834 paid in respect of defined contribution pension stheme payments {2023: £31,878) There was ENIL outstanding at 31 March 2024 (2023: £3,IX)8) Page 25 continued...

SERVE Notes to the Financial Statements- continued for the ear ended 31 MARCH 2024 13. COMPARATIVES FOR THE sfATEMEKf OF FINANCIAL AcrivmES Unrestricted fund Restricted funds Total funds INCOME AND ENDOWMEMfs FROM Donations and legacies 50,281 163,851 214,132 Charltable actlvltles service Level Contracts Care Charges 199,670 199,670 674,158 674,158 Other trading activities Investment income 113,963 I,ooi 113,963 I,ooi Total 839,403 363,521 1,202,924 EXPENDrruRE ON Raising funds 13,062 10,121 23,183 Charftable artlvlties Service Level Contrarts Care Charges 48.459 807,689 342,212 390,671 807,689 Other 97.072 97,072 Total 966,282 352,333 1,318,615 NEf INCOME/(EXPENDITURE} Transfers between fund$ (126.8791 4,708 11,188 14.7081 (115,6911 Net movement In funds 1122,171) 6,480 {115,6911 RECONCILIATION OF FUNDS Total funds brought fonvard 866,428 866,428 TOTAL FUNDS CARRIED FORWARD 744.257 750,737 The above figures relate to the previous financial year April 2022- March 2023. Page 26 contlnued...

SERVE Notes to the Financial SLitements- contlnued forthe ar ended 31 MARCH 2024 14. TANGIBLE FIXED ASSEfs Improvements to property Fixtures and fittings Freehold property Motor vehicles Totals COST At l April 2023 Additions Disposals 293,654 70,878 $0,926 4.602 13,566) 149,140 26,495 (19,500) 564,598 31,097 123,066) At 31 March 2024 293,654 70,878 51,962 156,135 572,629 DEPRECIATION At l April 2023 Charge for year Eliminated on disposal 5,873 5,873 40,236 11,211 47.901 5,085 12,467) 124,615 15,469 (19,500) 218.625 37.638 121,967) At 31 March 2024 11,746 51,447 50,519 120,584 234,296 NET BOOK VALUE At 31 March 2024 281.908 19.431 1,443 35,551 338,333 At 31 March 2023 287.781 30.642 3.025 24,525 345,973 15. DEBTORS: AMOUNTS FAWNG DUE wrrHIN ONE YEAR 2024 2023 Trade debtors Prepayments 169,274 9.262 131,843 21,176 178,536 153,019 16. CREDITORS: AMouKfs FALUNG DUE WITHIN ONE YEAR 2024 2023 Trade creditors Social security and other taxe5 Other creditors Deferred income Accrued expenses 13,143 19.053 28.798 124,172 49,214 16,961 14,962 12.126 52,057 25,020 234,380 121,126 Page 27 conttnued...

SERVE Notes to the financial Statements- continued for the r ended 31 MARCH 2024 16. CREDITORS: Amovpifs FAWNG DUE wrrHIN ONE YEAR- contlnued Deferred income 2024 2023 Deferred income at l April 2023 Resources deferred during the year Amounts released from prior year 52,057 124,172 152,057) 55.272 52,057 (55,2721 Deferred income at 31 Marth 2024 124.172 52,057 Deferred Income relates to income received in the year specifically relating to performance conditions to be met in the future periods 17. LEASING AGREEMENTS Minimum lease payments uThler non-cancellable operating leases fall due as follows: 2024 2023 Within one year Between one and five years 6,000 2,500 8,500 Operating lease payments recognised as an expense during the period was £3,51KI {2023: £2,458). MOVEMENT IN FUNDS Net movement in fund5 Transfers between funds At 31.3.24 At 1.4.23 Unrestricted fvnds General fund 744,257 179,5031 63,163 727,917 Restrlcted funds Restricted 6,480 61,543 (63,163) 4,860 TOTAL FUNDS 750.737 (17,960) 732,777 Page 28 continued...

SERVE Notes to the Financial Statements- contlnued for the r ended 31 MARCH 2024 18. MOVEMENT IN FUNDS- contlnued Net movement in funds, induded in the above are as follows: Incoming resources Resour￿5 expended Movement in funds Unrestrkted funds General fund 958,177 11,037,6801 179,503) Restrirted funds Restricted 6￿,901 (539,3581 61,543 TOTAL FUNDS 1,559.078 {1,577.038) {17.960) Comparatlves for movement In funds Net movement in funds Transfers between funds At 31.3.23 At 1.4.22 Unrestricted funds General fund 866,428 (126.879) 4.708 744,257 Restrlrted funds Restricted 11.188 14,708) 6,480 TOTAL FUNDS 866,428 1115.69 750,737 Comparative net movement in funds. included in the above are as follows." Incoming resources Resources expended Movement in funds Unrestitted funds General fund 839.403 1966.282) {126,879) Restricted funds Restricted 363,521 (352,3331 11,188 TOTAL FUNDS 1.202,924 {1,318,615) 1115,6911 At the end of the accounting period. the balance within the restrirted fund is eligible to be transferred to the unrestricted fund in accordance with the funding agreement. Restricted funds that have been spent on following areas during the year. Befriending - 5ervescape Page 29 continued...

SERVE Notes to the Financial Ststements- continued for the ar ended 31 MARCH 2024 18. MOVEMENT IN FUNDS- continued - Carer days out - Transport and infrastrurtUTe Further details are included in the trustees report about the different areas. 19. RELATED PARTY DISCLOSURES During the year, an individual related to a trustee received employment related remuneration totallin8 £13,237 12023: £12.471). At the year end there was a balance of £0 {2023: £0) due to the related party. zo. FUNDS HELD AS AGEKr The charrty received the following funds as agent.. North Northamptonshire Council Community Transport: £7.194 (2023: £9,778) Northamptonshire Carers Befriending Health ICAN grant: £96,937 (2023: £72.334} Motability: £149.989 (2023: £01 As at the Balance Sheet date £55,2(K)12023: £0) was held by SERVE as agent and not distributed. Page 30

SERVE Detsiled Ststement of Flnandal Artlvltles for the ar ended 31 MARCH 2024 2024 2023 INCOME AND ENDOWMENTS Donatlons and legacles Donation5 Legacies Donated services and fatilities Other grants 25,375 4,380 173.977 187,564 17,788 5,362 85.857 105,125 391,296 214,132 Other tradln8 actlvltles OBS Transport re8iStration Other charges 25.476 25,083 54,764 38.174 27,430 48,359 105,323 113,963 Investment Income Deposit account interest 3,235 i.CKJi Charltable actfvltles Council Northamptonshire NHS Contributions and charges 98,743 170,153 790.328 63,073 136,597 674.158 1,059,224 873.828 Total incomlng resources 1,559,078 1,202,924 EXPENDrfuRE Raislnz donations and legacles Fundraising and expenses 11,375 23,183 Charltable artlvllles Care staff costs Care costs Depreclation of tangible fixed assets Loss on sale of tangible fixed assets 497,867 9,294 37,638 {6,897) 452,647 16,695 26,630 537,902 495,972 Support costs Management Wages Advertising 757,947 7.108 569,589 5.431 765,055 575,020 This page does not fomi part of the statutory financial Statements Page 31

SERVE Detalled Statement of Flnancial Activitles for the r ended 31 MARCH 2024 2024 2023 Management Flnance Bank charges 6,798 5,263 Other Hire of premises Rates and water Insurance Light and heat Telephone Postage and stationery General office costs Travel and motor expenses Bad debts 14,691 1.102 8,185 11,582 17,239 25,385 130,856 25.915 {47) 10,471 1.035 6.704 10,940 17,358 17.410 97,389 24,600 23,970 234.908 209,877 Governance costs Auditors. remuneration 21,(KX) 9,300 Total resources expended 1,577,038 1.318,615 Net expenditure (17,960) {115,691) This page does not form part of the statutory finanaal statements Page 32