REGISTERED COMPANY NUMBER: 02951827 (England and Wales)
REGISTERED CHARITY NUMBER: 1043321
of the Trustees and
Audlted Flnandal Statements for the Year Ended 31 March 2024
SERVE
Elsby & Co (Sywell} Ltd
Statutory Auditors
155 Wellingborough Road
Rushden
Northamptonshire
NNIO 9T8

SERVE
Contents of the financial Statements
for the
ear ended 31 MARCH 2024
Page
Reference and Admin5stratlve Detalls
Report of the Trustees
2 to 10
Report of the Independent Audltors
11 to 14
Statement of Flnandal Actlvltles
15
Balance Sheet
16
Cash Aow Statement
17
Notes to the Cash Flow Statement
18
Notes to the Flnancial Ststements
19 to 30
Detailed Statement of Rnancial Artivities
31 to 32

SERVE
Refereno and Administrative Details
for the ear ended 31 MARCH 2024
TrUSTEES
Z E Cunliffe Deputy Chair Person
M Coles Treasurer (resigned 31.12.231
J Baker Dirertor Iresi8ned 31.12.231
T Jame5 Director
M P Core Dirertor
K Jakovleva Dirertor
S H Partridge Director
A A Harvey Director lappointed 15.1.24)
R A Wilson Director {appointed 15.1.24)
REGISTERED OFFICE
8 West Street
Rushden
Northamptonshire
NNIO ORT
REGISTERED COMPANY NUMBER
02951827 (England and Wales)
REGisfEREO CHARITY NUMBER
1043321
AUDrroRS
Elsby & Co {Sywell) Ltd
Statutory Auditors
155 Wellin8borough Road
Rushden
Northamptonshire
NNIO 9TB
SOLiaTORS
Hannah Solicitors
11 Church Street
Rushden
Northants
NNIO 9YU
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The trustees who are also dirertor5 of the charity for the purpose5 of the Companies Act 2￿6, present their report
with the financial statements of the charity for the year ended 31 March 2024. The trustees have adopted the
provisions of Accounting and Reporting by Charities- Statement of Recommended Practice applicable to charities
preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland {FRS 1021 leffertive l January 2019).
Reference and Adminlstratlve Detslls
Charity Name:
Charity registration number:
Company re8lStration number:
Registered Office and Operational address:
SERVE
1043321
2951827
8 West Street, Rushden. Northamptonshire. NNIO ORT
Dlrectors & Trustees las of 31 March 2024)
Anita Alison Harvey
Zara Elizabeth Cunliffe
Simon Howard Partridge
Rachel Ann Wilson
rimothy David Richard James
Karina Jakovleva
Maureen Patricia Core
Chairperson (appointed 15.1.24)
Deputy Chairperson
Trustee
Trustee (appointed 15.1.24)
Trustee
Trustee
Trustee
Martin Coles Stood down as Treasurer and Dirertornrustee on 31.12.23. Jake Paul Baker stood down as
Directornrustee on 31.12.23.
Due to change5 in Directorsl Trustees during the financial year. there has been no cycle of retirement and
reappointment following the year end. The process of retirement on rotatlon will commence next year.
Trustees disclose potential conflicts of interest and abstsin from votes on related matters. They receive no
remuneration but may claim reasonable expenses incurred in their official duties.
nlor Management Team
The Chief Executive Officer (CEO) oversees the day-t041ay operations with the support of senior managers. including
the Registered Care Manager, Fundraising Manager, Finance Office. Transport Manager and others.
Durin8 the financial year 1.4.2023 - 31.3.2024. the position of CEO was held by Jessica Slater. Followln8 the year end,
the role of CEO has been held by Tony Gibbs.
Volunteer Contrlbutlons
SERVE was founded by volunteers and continues to benefit from their artive involvement. During the year, 264
volunteers contributed 29,304 hours. valued at over £363,(MJ). The Trustees express their sincere gratitude for their
dedication.
OBJEcfivES AND ACTivmES
ObJectlve5 and alms
In accordance with its Memorandum of Association the objects of the Company shall be to promote any charitable
purpose for the benefit of the community. in particular the aged and disabled members of the community. in Rushden
in the county of Northamptonshire and Bedfordshire, and in particular the advancement of education, the
furtherance of health and the relief of poverty. distress and %cknes&
Sl8nlficant actlvitle5 and focus
SERVE'S mission Is to promote independence. health. and wellbeing among older adults and individuals with
dlsabllitles. The charlty addresses poverty. isolation. and health inequalities while enhancing quality of life.
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SERVE
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OBJEcfivES AND AcnvmES
Public benefft
SERVE provides a comprehensive range of services to enable vulnerable Indmduals to live independently at home,
improvlng thelr health and reducing social isolation. All activitles align with the charity's objectives and provlde
measurable publlc benefit. The trustees have paid due regard to guidance issued by the Charity Commission in
declding what activities the charity should undertake, and when considering what constitutes public benef
Grantmaklns
The policy of the Trustees Is not to make grants to individuals or other chawities.
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SERVE
of the Trustees
ar ended 31 MARCH 2024
for the
ACHIEVEMENT AND PERFORMANCE
Charitable artlvltles
Integrated Care Systems (ICSI Collaboratlon:
SERVE attively participates in the Integrated Care Northamptonshire {ICN) frameworl which aligns local counclls,
NHS, and voluntary sector services. The Support North Northants ISNN) project exemplthes SERVE'S role in building
community resilience and providlng preventative, integrated services.
Key Service5
Homecare Servlces:
Durin8 the financial year, SERVE delivered 29,085 hours of care and 40.919 care calls. This service is critical in enabling
elderly and vulnerable individuals to maintain independence in their own homes for longer and supports the
prevention of hospitali5ation. All setvices are delivered by trained. DBS-checked care workers who are supported by
experienced management on an ongoing basis through supervisTron and appraisal. ensuring that the care provided is of
the highest standard. During the current financial year, SERVE has seen its homecare income rise from £674,158 to
£790,328, with plans in place to further develop this key service.
Befriending Ser¥lces:
As part of SERVE'S mission to improve the health and wellbeing of older adults in the local area, the charity seeks to
tackle social Isolation through the provision of its befriending service. This project seek5 to connect Indiwduals over
65 with volunteers who visit them in their own homes. SERVE also provides a group befriending option for those in
supported accomodation; this includes offering transport to a community venue to bulld on a befriendin8 SUPPOrt
group. This service is key for reducin8 loneliness and isolation, not only improving outcomes for the local Community
and the individuals we support, but also reducing the need for more intensNe, costly interventions to tackle the
negative health implications of loneliness in society.
Life Stories Projert:
This initiative is promotin8 the creatlon of digstal 'memory books,. collating thoughts, memories, images and vldeos
together in one place. The contents of the book are confidential and kept securelyth ac￿SSible to the individual and 4
other trusted people as chosen by the Indivldual. The aim of this project Is to strengthen the wellbeing of individuals
experiencing dementia, fostering a sense of identity. Through using the memory books to record preferences and
Important memories, memory books can alxl be used to strengthen person<entred care for individuals with
dementia.
Wellbelng SeThlces:
Running 5 days a week and occasionally at weekends, SERVE'S wellbeing ser¥ice offers day trip5 to Indivlduals in the
local community. The aim of the wellbeing seryice is to improve access to local resources and landmarks, and create
community for individuals who are not already being supported by statutory services. In addition to maintaining
independence through trips to shopping centres. the 5ervio also promotes qvality of lrfe. enabling individuals to visit
location5 that would not otherwise be accessible to them.
SERVE'S wellbein8 Service includes a day centre for older adults. Operating two days a week. the centre provides a
friendly atmosphere, offering people the chance to socialise and participate independently in activities with support
from our trained staff and volunteer&Transport to and from the centre is provided. along with a hot meal.
Given the rural profile of Northamptonshire and Bedfordshire. the wellbeing service is providing a vrtal contrlbution to
the preservation of community links and ￿dUtt￿on of isolation. The public benefit of this service therefore extends far
beyond the individuals we support into the wider community.
Communlty Transport:
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SERVE
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ar ended 31 MARCH 2024
In partnership with Volunteer Action. SERVE facilitated 42.435 medical and shopping journeys betrleen April 2023 and
March 2024. ensuring accessibility for older adults. The service includes wheelchair-accessible vehicles, plus a team of
volunteers who assist in their own vehicles. Community Transport remains a critical serwo provided by the charlty,
ensuring that the individua15 SERVE supports are able to access medical care and reducing strain on other Servi￿$. The
health inequalities faced by rural communities are well documented, and through delivery of the Community
Tran5POrt Service. SERVE aims to play a central role in improving access to healthcare within the local communitie5 of
Northamptonshire and Bedfordshire.
Carers, Needs & Asplrations Program:
Delivered in partnership with Northamptonshire Carers as part of the Carer5 Countywide Partnership. the Carers,
Needs & Aspirations Program brings together voluntary organisations. lead comrnissioners and statutory bodie5 to
address the needs of informal carers in Northamptonshire. The Needs & Aspirations Programme is one part of the
strategy providing short respite breaks to informal Carers. Each year. I,(￿0 places are allocated and Carers from all
over the county can access activities such as days out. aftemoon teas. holistic therapies and health walk5. By acCe￿Ing
these respite artivities. carers are able to have a break from caring reSpOn￿bIlities. reducing stress and the likelihood
of burnout. The service also provide5 an opportunity for infomial carers to recharge. allowin8 them to continue caring
for their loved ones.
Voluntsry Sector Infrastructure ￿pport.
SERVE contlnues to provide capacity-buildin8 SUPPOrt for local voluntary groups. This Indudes training, networkln8,
and funding guidance. This service enables the diverse view of the local voluntary and community sector to be
represented, and promotes effective partnership working in the local community.
In aliBnment with the infrastrurture swvice, SERVE offers a DBS ser¥ice to support voluntary organi5ations to recruit
staff and volunteers. processes approximately 2.OCL) DBS checks annually, reinvesting proceeds into the charlty's other
activitles.
Servescape (Gardenlng Ser¥kes):
Supported by the National Lottery Comrnunity Fund between March 2022 and February 2024. Servescape assisted
older adults across Northamptonshire with garden maintenance. Volunteers would assist individual and their carers
to look after their gardens whilst enjoying companionship and a friendly visit. This service aimed to reduce worry and
anxiety around garden maintenance. and ensure that individuals had outd<¥or space to enjoy in order to improve
wellbeing. As funding for the seThice ended in February 2024. the project has been ended since the year end and
before the date of balance sheet Si8nin8.
FINANCIAL REVIEW
Flnancial posltlon
The overall financial outcome for the year April 2023 March 2024 was a net deficit of £17.960. a significant
improvement from the £115.691 deficit in the year April 2022- March 2023.
Overall, SERVE remains financialty sound, with strong income growth and a controlled deficit compared to the
previou5 year. The income and expenditure for the financial year is within tolerable variance from the previous year
with stron8 indications that the steps to reduce costs and ensure improved accountability moving forward will have
positive impact. The charity's balance sheet reflects a solid foundation with sufficient assets to meet liabilities.
However. continued vigilance is required to manage costs and maintain sufficient reserves to support unrestrlcted
activities. The Trustees are confident that the charity is well-positioned to meet Its commitments and continue
deliverin8 essential services to its beneficiaries in the coming years.
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SERVE
of the Trustees
ar ended 31 MARCH 2024
for the
FINANCIAL REVIEW
Prlnclpal fundlng sources
The total income for the year amounted to £1,559,078, an increase from the previous year of £1.202.924. This income
was drawn from a combination of unrestricted and restricted funds. In terms of expenditure, SERVE'S total outgoings
of £1,577,038 increased from £1,318,615 in the previous year.
Core costs are apportioned across artivitles based on the actrrfity's percentage of total income.
Donatlons and Legades:
This funding stream brought in £391,296. A signfficant portion of this was restrirted funds, meanin8 it wa5 eamiarked
for specific activities. Donations and legacies rose considerably compared to the previous year. in part due to funding
from the Big Lottery to facilitate the provision of Servescape, and a successful application to deliver further transport
services in partnership wlth Ability.
5eThke Level Contracts
Income from service contracts vras £268,89612023: £199,670). Expenditure here rose to £531,257 from £390.671, an
increase of 35.99% the prevlous year.
Care Charges
Care charges totalled £7f￿),32812O23.. £674,158) and formed the bulk of the charity's revenue. The increase in care
charges reflects the growing demand for services provided by SERVE. A total of £908,808 was spent to deliver the care
service, a 12.5% increase from £807.689 in the prior year.
Other Artlvltles
Income from other artivities in the year April 2023 - March 2024 was £105,323, slightly lower than the £113,963
generated in the year April 2022- March 2023.
Investment Income
Although not a major contributor, investment income increased from £l,LX)l in 2023 to £3,235 in 2024, indicating
improved returns on the charity's investments.
Investment poNcy and oblectlves
All funds that are not required for immediate use are held on interest bearing deposit and reviewed on a monthly
basis.
Reserves policy
SERVE maintains reserves equivalent to three months, operational costs to ensure financial stabilty. At the balance
sheet date, the charity had reserves of £732,777. This balance includes £394.444 of free reserves. Based on 2024
expenditure. this levd of free reserves is suffKient to cover three months, operational costs (£391,510).
The Trustees have considered the need to maintain and monitor the level of unrestricted reseNes and have built thi5
requirement into the current risk register against potential exposure from any signlficant loss of income. The risk
register is monitored throu8h regular finance sub- committee meetin8S.
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SERVE
Re
ort of the Trustees
for the ear ended ?1 MARCH 2024
FUTURE PL4NS
As SERVE moves into the next fiscal year, the organisation is committed to buildin8 upon its legacy of empowering
vulnerable individuals while addressing emer8in8 challenges. The followin8 Strategic vision outlines SERVE'S
aspirations for service growth, operational improvements. and community impact.
Strateglc Objectlyes
l. Enhance Service Accessibility and reach.. Increase the availability of Se￿iCe5 to meet the growing demand across
Northamptonshire.
2. Sustain Financial Stability.. Diversify income streams and ensure financial resilience through strategic partnerships
and new funding opportunities.
3. Strengthen Communlty Integration: Deepen collaboration with statutory, voluntary. and community sector partners
to create cohesive. preventative care models.
4. Promote Volunteer Engagement: Expand volunteer recruitment, retention. and training to ensure high-quality
service delivery.
5. Innovate Through Technology: Leverage dlgltsl tools to improve service dellvery and user engagement.
Growth Aspiration5 by Servke
Homecare Services
Expansion Goal: Increase seryice capacity by 15% to meet the risin8 demand for domiciliary care.
Key Initiatives:
- Recruit and train additional care workers. emphasising professonal development and retention.
- Implement digital care management tools for more efficient scheduling and real-time monitoring.
- Stren6then relationships With local authorities and health partners to secure new contracts.
Befrlending Se￿ices
Expansion Goal.. Reach 800 individuals. with a focus on underserved rural areas.
Key Initiatives..
- Scale up digital befriending servi￿. providing tablets and training for service users.
Increase group befriending sessions and initiate peer-led support groups.
- Secure additional fundin8 to recruit and train SO new volunteer befrienders.
Life Stories Projert
Expansion Goal: Support SC(1 individuals In creating digital memory books, with an emphasis on those with dementia.
Key Initiative5.'
- Launch Life Stories workshops in community hubs and care homes.
Partner with local schools and youth groups to foster intergenerational engagement.
Develop a self-funding model by offerinE tailored Life Stories packages to families.
Wellbelng Services
Expansion G031: Double the capacity of day centre actNities and supported outings.
Key Inltiatives:
Extend day centre operations to fve days per week. offering specialised activities such as memory clinics and
exercise classes.
- Introduce themed outings tallored to service users, preferences, such as cultural trips and wellness retreats.
- Explore p2rtnerships to secure additional minibuses for transport services.
Commuraity Transport
Expansion Goal: Increase journey capacity by 10%, focusing on expanding medlcal and social transport in remote
areas.
Key Initiatives=
- Recruit 20 new volunteer drlvers to meet growing demand.
Explore fundine opportunities to procure additional wheelChair-a￿sslb1e vehicles.
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SERVE
- Partner with health services to integrate transport into care pathways.
Carers, Needs & Aspirations Program
Expansion Goal: Provide 1,200 respite places for infomkl carers.
Key Initiatives:
Expand the range of activities, including wellness retreats, skill-building workshops, and peer 5UPPOrt groups.
Strengthen collaborations with healthcare providers to better identify and support carers.
Develop an evaluation framework to measure the long-terni impart of respite services.
Operatlonal Prforftles
Volunteer Development:
- Introduce leadership training for experienced volunteers.
- Increase peer mentoring opportunities to 5UPPOrt new recruits.
Technology Integration:
Upgrade digital platforms for volunteer management and seNice delivery.
Pilot an online portal for service users to book services and provKle feedback.
Sustainability Initiatives:
- Transition vehicles to environmentalty friendly options where feasible.
- Explore funding to reduce the environmental impact of seThice operations.
Public Engagement:
- Enhance SERVE'S visibility through tar8Èted social media campaigns and local outreach events.
- Strengthen advocacy efforts to highlight issues such as isolation. disability, and carer support.
Aspirations for Financial Growth
Self-Generaled Income:
- Increase service revenue by 20% through strategic rrArketing and serrfice diversification.
- Expand DBS checking services to attract more o)rporate dients.
Grant Funding=
Pursue multi-year grants to support core services, particularly befriending and transport.
- The grant support of The Motability Foundation to suppx)rt transport service development is ackno¥￿8dged.
Collaborate with partners to secure consortium funding for integrated care initi'ab'ves.
- Partner with local businesses to fund speafic projects. such as minibuses or day centre enhancements.
Develop tailored corporate social responsibility {CSR} packages to encourage support.
SERVE'S strategic wsion for the upcoming year refiects its unwavering commttment to improvin8 the lives of vulnerable
individuals. By expanding services. fostering partnerships. and embracing innovation, SERVE will continue to meet the
evolving needs of its Community while maintaining financial stability and operational excellence.
srRUCTURE. GOVERNANCE AND MANAGEMEKr
Governing document
The charity is controlled by its governing document. a deed of trust, and constitutes a limited company, limited by
guarantee, as defined by the Companies Act 2006.

of the Tfumees
ar ended 31 MARCM 2024
for the
STRucfuRE. GOVERNANCE AND MANAGEME14T
Re¢ruftment and appo1ntrne￿ of new trustees
The articles of ass(Kiation ol the company govem the appolntment of Tntstees and members of the Management
Committee and in this regard pr(r4ide the company to:
Elect the Management Committee at the General Meeting of the Company
Subject to the articles of association. an indmdual may stand for election provided that helshe is a mernber of
the or8anisatl
Have a minimum of six persons as a Management ComrnÉttee
Pefmit the Management Committee to elert one of their number as Chairperson and to cwt no more than
two persons to the Management Committee.
Inductlon and tralnlw of new Trustees
New Trustees are elected at the AGM and participate in an induct#)n pro8r4m. I￿ludIng observation of servi
delrvery and regular enga8ement with stsff and beneficiaries.
Rlsk manasernent
The trustees regularty re%tyew a forn)al rlsk retser and implement strategies to mrtlgate identified risks. Internal
controls are in place to safeguard assets, Monitor performance. and engjre compliance with regulatory requirements.
Corporate Goveman
Trustees oversee SERVE'S acti￿￿e5 throuEh a robust governance framewoth. includirva financial ovefslght.
performance rnonitorin& and adherence to heatth and safety standard
Acknowledgements
The Trustees extend their heartleft thank5 to SERVE'5 volunleer4 staff, and partntrs lor their contlnued sUPPOrt and
dedlcation in delivefln8 essential serbryces to the community.
STATEMEKf OF TRUSTEES. RESPONSIBiunES
The trustees {who are also the director5 of SeThe for the purposes of company lawl are reS￿${ble for preparing the
Report of the Trustees and the financial statements in accordance with applKable law and United Kingdom AccountinE
Standards IUNted Kingdom GeneTrlly Accepted Accountln8 Pftttice).
Company law requires the trustees to prepare financial statements for each financial year which gi¥f a true and fair
Vlew of the state of affalrs of the charitable company and of the Incoming resources and applkation of resources,
including the income and expenditure, of the chafitsble company for that peflod. In preparing tI￿Se flrkinclal
Statements, the tntstees are required to
selert suitable accounting policies and then apply them consistently:
obser¥e the methods and principles in the Charlty SORP:
make judgements and estimate5 that are reaxlnable and prudent:
prepare the financial statements on the goin£ concern basis y￿e$S it is inapwopriate to presume that the
charitable company will continue In buslness.
The trustees are responsible for keeping proper accountlng records which dlsdose wlth reasonable accuracy at any
tlme the financlal position of the tharrtable company and to enable them to ensure that the financlèl statements
comply with the Companies Aci 21￿. They are also responsible for safegvarding the assets of the tharitable company
and hence for taki￿ reasonable Aeps for the prevention and detertion of frèud and other irre8ularities.
In so far as the trnstees are aware:
there is no relevant audit information ol which the charitable company's auditors are unaware.. and
the trustees have taken all steps that they ou8ht to have taken to make themselves aware of any relevant audit
inf0M￿tIOn and to eSta￿lsh that the auditors are aware of that infomation.

SERVE
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for the
of the Trustees
ar ended 31 MARCH 2024
AUDrroRS
The auditors, Elsby & Co ISywell} Ltd, will be proposed for re-appointment at the forthcoming Annual General
Meeting.
This report has been prepared in accordance with the special prOv￿lOn5 of Part 15 of the Companies Act 201)6 relating
to small companies.
Approved by order of the board of trustees on ........
LS..... and signed on its behatf by:
A A Harvey- Trustee
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of the Inde
ndent Auditors to the Members of
SeNe
Oplnlon
We have audited the financial statements of Serve Ithe 'charitable company.) for the year ended 31 March 2024 which
comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial
statements, including a summary of significant accounting policies. The financial reporting framework that has been
applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally
Accepted Accounting Practice).
In our opinion the financial statements:
give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming
resources and application of resources, including its income and expenditure. for the year then ended,.
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and
have been prepared in accordance with the requirements of the Companie5 Act 2006.
Ba515 for oplnlon
We conducted our audit in accordance with International Standards on Auditing (UK) IISAS (UKI) and applicable law.
Our responsibilities under those standards are further described in the Auditors, re5pon5ibilities for the audit of the
financial statements section of our report. We are independent of the charitable company in accordance with the
ethical requirements that are relevant to our audit of the financial 5tatement5 in the UK, including the FRCS Ethical
Standard, and we have fulfilled our other ethical responsibiltties in accordance with these requirements. We believe
that the audit evidence we have obtained 15 sufficient and appropriate to provide a basis for our opinion.
Concluslons relatlng to golng concern
In auditing the financial statements, we have concluded that the trustees, use of the going concem basi5 of accounting
in the preparation of the financial Statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties relating to events or
conditions that, individually or collectively, may cast significant doubt on the charitable companrfs ability to continue
as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees wrth respert to going concem are described in the relevant
sertions of this report.
Other infomiation
The trustees are responsible for the other information. The other information comprises the infomiation included in
the Annual Report. other than the financial statements and our Report of the Independent Auditors thereon.
Our opinion on the financial Statements does not cover the other infomiation and, except to the extent otherwise
explicitly stated in our report. we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial rtatements, our responsibility Is to read the other infomiation and, in
doing 50. consider whether the other information is materially inconsistent with the financial statements or our
knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material
Inconsistencies or apparent material misststements. we are required to determine whether this gtves rise to a rnaterial
misstatement in the financial statements themselves. If, based on the work we have performed. we conclude that
there is a material misstatement of this other infomiation. we are required to report that fact. We have nothing to
report in this regard.
Oplnlons on other matters prescrlbed by the Companles Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the Report of the Trustees for the financial year for which the financial statements are
prepared is consistent with the financial statements; and
the Report of the Trustee5 has been prepared in accordance with applicable legal requirements.
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Re
rt of the Inde
ndent Audltors to the Members of
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its environment obtained in the course
of the audit, we have not identified material misstatements in the Report of the Trustees.
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to
you if, in our opinion".
adequate accountin8 records have not been kept or returns adequate for our audit have not been received from
branches not visited by us; or
the financial statements are not in agreement with the accountin8 records and returns: or
certain disclosures of trustees. remuneration specified by law are not made; or
we have not received all the infonnation and explanations we require for our audit," or
the trustees were not entitled to take advantage of the small companies exemption from the requirement to
prepare a Strategic Report or in preparing the Report of the Trustee5.
Responsibifities of trustees
As explained more fully in the Statement of Trustees, Responsibilities, the trustees {who are also the directors of the
charitable company for the purpose5 of company law) are responsible for the preparation of the financial statements
and for being Satisfied that they give a tn￿ and fair ￿￿ew, and for such internal control as the trustees determine is
necessary to enable the preparation of financial statements that are free from material misststement, whether due to
fraud or error.
In preparinE the financial statements, the trustees are responsible for assessing the charitable company's ability to
continue as a 80ing concern. disdosin& as applicable, matters related to going concern and using the going concern
basis of accounting unless the trustees either inter)d to liquidate the charitable company or to cease operations, or
have no realistic alternative but to do 50.
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of the Ind• nd•rtAudltm to the Membets of
Our r•¥b¢MMlbMltles fortht audlt of the finandal statements
Our objectives are to obtain reasonable asswance about whether the financial ststements as a whole are free from
material rnisstatement, whether due to fraud or error. and to Is%* a Report of the Independent Auditors that irbdudes
our opinion. Reasonable assurance is a high level of assurance, but Is not a 8uardntee that an audtt conducted in
accordance with ISAS (UK) will alwdys detert a material mi55tatement vthen it exist& Misstatements can arise from
fraud or error and are considered material rf, indmdually or in the awegate. they could reasOna￿Y be experted to
influence the ecixK>mic decisions of usets takeft ￿ the basis of these financial ststement*
The extentto which our procedures are capable of detecti￿ irregularities. induding fraud is detsiled below:
As part of an audlt In aC£Ordan￿ with ISAS (UK). we exercise professional judgment and maintsln w)fesslonal
5￿ptIcISM throughout the audiL We 3150:
Identlfy and assess the rlsks of material mi55tatement of the financial statements, whether due to fraLHI or
error design and perfom audit procedures responsive to those risk4 and obtain audit eVIde￿e that is
sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement
resulting from fraud Is hlgher than for one resulting from error, as fraud may involve collusion, forgery.
Intentlonal omlsslons. misrepresentstions or the override of intemal control.
Obtain an understsnding of intemal control rele￿dnt to the audlt In order to deslgn audlt procedures that are
appropriate in the circumstances, but not for the purpose of expressi￿% an opinion on the effectiveness of the
charitable company's Internal control.
Evaluate the appropriateness of accountirva policies used and the reax)nableness of accountin8 estimates
and related dlsclosures made by the trustees.
Conclude on the appropriateness of the trustÈÈs' of the going con￿rn basls of account1r￿ ar•d, based on
the audit •ridence obtsined. whet1￿r a material uncertainty exists rel*ed to everrts or condltlons that may
cast significant doubt on the tharitable companvs abl￿ to continue as a 8oln8 concem. If we condude that a
matertal uncertainty exists. we are required to drdw attention in our auditorfs report to the related disdosures
In the financial statements or. if such disc105ures ar• inadqquate. to modrfy our oplnlon. Our conclu51on5 are
based on the audit evidence obtained up to the date of our auditorfs reporL However. future events or
tonditions may cause the charitable company to cease to Contin￿ as a 8oin8 wnrern.
Evaluate the (werall presentation. struLture and content of the finarbdal statements IncludlnB the disclosures,
and whether the fina￿la1 ststemert5 represent the underlyirq transactions and events in a manner that
athieves fair presentation {ie. Elves a true and fair view.
We communlcate wlth those tharged wfth governance regardl￿ among other matters, the planned scope and tlmlng
of the audit and significant audit findin84 including any slgnificant deficiencies in intemal control that we identify
during our audlt.
A further description of our responslbllltles for the audit of the financi415tatements Is located on the Financial
Reporting Council's website at w*rn.frGor&uVauditorsresponsibilities. This de5CTiption fornis part of our Report of
the IndeperKlent Audttors.

rem Is made solety to the tharltsble comparfs members. as a llo(ty, In ac￿rdanCe wlth Chapter 3 of Part 16 of
the C<mipanles Act 2(XA Our has boen undfftsken so that we ml81rt state to the tharltsble compnvs
ffthibefs thwe matters we are requlred to stale to them in an auditOTS' ￿port ￿ for no other pwpose. To the
fvllest extent by law, ** not acceo Ix a55ume re5p0nslb1￿ to xryone other than the dkirftable
company and the d*rttable comparfs as a bo*. for rAff a￿lIt worK fortNs reprt or forthe qyknloTrs
forand on behalf pf Bsby & Co Ltd
155 Well1rtr￿Ih Road
Rushden
NNMM
31 Janu•ry 2025
Pap 14

0*tel￿ent Gi r.ir.:-icial Artmtles
oyaV..n an Income. and Ex nditure Actount
for the
ar e-..ded 31 MARCH 2024
2024
Total
funds
2023
Total
funds
Unrestricted
fur
Restricted
funds
Notes
INCOME AND ENDOlnlENTS FROM
Donations and le8acies
59.291
332.005
391,296
214.132
Charltable artlvltles
Service Level Contrarts
Care Char8es
268.896
268,896
790,328
199,670
674,158
790,328
Other trading actmtles
Investment income
105.323
3,235
105.323
3,235
113,963
i.ooi
Totsl
958,177
6CK).901
1,559.078
1,202,924
EXPENDrruRE ON
Raisin8 funds
120
11.255
11,375
23,183
Charitable artlvitles
Service Level Contracts
Care Charges
3,154
528.103
531,257
908.808
390,671
807.689
Other
125,598
125,598
97.072
Totsl
1,037,680
539,358
1.577,038
1,318,615
NEf INCOME/(EXPENDrruRE)
Transfers between fund5
179,503)
63.163
61,543
{63,163)
117,960)
(IIS,6911
Net movement in funds
116,340)
(1,620)
117,960)
{115,6911
RECONCIUATION OF FUNDS
Total funds brought forward
744.257
750,737
866,428
TOTAL FUNDS CARRIED FORWARD
727,917
4,860
732,777
750,737
The notes form part of these financial statements
Page IS

SERVE
REG15TERED NUMBER: 02951827
Balance Sheet
31 MARCH 2024
2024
Total
funds
2023
Total
funds
Unrestrirted
fund
Restricted
funds
Notes
FIXED ASSErs
Tangible assets
14
313.602
24,731
338,333
345,973
CURRENT ASSEtS
Debtors
Cash at bank and in hand
178,536
347,744
178,536
450,288
153.019
372,871
102,544
526.280
101544
628.824
525,890
CREDITORS
Amount5 falling due within one year
16
1111,9651
{122,415)
(234.380)
(121.1261
NEf CURREpif ASSETS
414,315
{19,871}
394,444
404,764
TOTAL ASSETS LESS CURREKf LIABILrnES
727.917
4,860
732,777
750,737
727,917
732.777
750.737
FUNDS
Unrestricted funds
Restricted funds
727,917
744,257
TOTAL FUNDS
732.777
750.737
These financial statements have been prepared in accordance with the provisions applicable to charitsble companies
subject to the small companie5 regime.
The fl
ncial statements were approved by the Board of Trustees and authorlsed for Issue on
..ai. ...ZoL&.... and were signed on its behalf by:
Trustee
The notes fonn part of these financial statements
Page 16

SERVE
Cash Flow Statement
ar ended 31 MARCH 2024
for the
2024
2023
Notes
Cash flows from operatlng actmtks
Cash generated from operations
97,283
194,9031
Net cash provided by/(used inl operating activities
97,283
(94,9031
Cash flows from Imiestlng actlvltles
Purchase of tangible fixed assets
Sale of tangible fixed assets
Interest received
(31,091
7,996
3.235
114,0461
I,ooi
Net cash used in investing activities
(19.866)
(13,045)
Change In cash and cash equlvalents In the
reporting perfod
Cash and cash equivalents at the beginning
of the reportlng perfod
77.417
1107,948)
372.871
480,819
Cash and cash equfvalents at the end of the
reporting period
450.288
372,871
The note5 form part of these financial statements
Page 17

SERVE
Notes to the Cash Flow SLttement
for the
ar ended 31 MARCH 2024
RECONaLIATION OF EXPENDtWRE TO NEf CASH FLOW FROM OPERATING AcfivmES
2024
2023
Net expendlture for the reportlng pernd las per the Statement of
Flnandal Actlvities)
Adjustments for:
Depreciation charges
Profit on disposal of fixed assets
Interest received
Increase in debtors
Increase in creditors
117,960)
{115.6911
37,638
{6,897)
{3,235)
125,517)
113,254
32,502
(I,ooii
124,1641
13,451
Net Cash provided by/lused In) operatlons
97,283
194,903)
ANALYSIS OF CHANGES IN NEf FUNDS
At 1.4.23
Cash flow
At 31.3.24
Net cash
Cash at bank and In hand
372.871
77.417
450,288
372.871
77,417
450,288
Total
372,871
77,417
450,288
The notes forni part of these financial statements
Page 18

SERVE
Notes to the Financial Statements
for the
ar ended 31 MARCH 2024
ACCOUPfflNG POUCIES
General infomiatlon
The charity is a private company limited by guarantee. registered in England and Wales and a registered charity
in En8land and Wales. The address of the registered is 8 West Stree( Rushden, Northamptonshire,
England, NNIO ORT.
Basis ol preparing the financlal statements
The financial statements of the charitable company, which is a public benefft entity under FRS 102, have been
prepared in accordance with the Charities SORP {FRS 1021 'Accounting and Reporting by Charities: Statement of
Recommended Practice applicable to charities preparing their accounts in accordance with the Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective l January 20191,, Flnancial
Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the
Companies Act 2tM)6. The financial statements have been prepared under the historical cost convention.
The presentational currency of Serve is considered to be pounds sterling and the financial statements are
rounded to the nearest pound.
Income
All income is recognised in the Statement of Finanaal Acttvrties once the charity has entitlement to the funds, it
is probable that the income will be received and the amount can be measured reliably.
Income received for a specific restricted purpose is credited to a separate restricted fund which is shown in a
note to the financial statements. Total incoming resources credited to restricted funds are disclosed on the
statement of financial activities which also shows incoming resources in respect of unrestricted funds.
Donations and grants received are credited on the statement of finanaal activities in the year to which they
relate.
Donations and Gifts:
All monetary donations and gifts are induded in full in the statement of financial activities when receivable,
provided that there are no donor imposed restrictions to the timing of the related expenditure, in which case
recognition is deferred until the pr￿condItion ha5 been met.
Legacies are included when the charity is adifjsed by the personal representatlve of an estate that payment will
be made, property transferred and the amount involved can be quantified. They are included in the statement
of finanaal activities.
Gifts inwkind are accounted for as the trustees, estimate of fair value to the charity or sale value as follows:
- Assets received for distribution by the tharity are recognised only when distributed.
- Assets received for resale are recognised . where prarticable, when receivable or otherwise sold.
Gffts of fixed assets for charity use or funds for acquiring fixed assets for charity use are accounted for las
restrirted funds} immediately on receipL
Donated services and income is included at a valuation which is an estimate of the financial cost borne by the
donor where such a cost is quantifiable and measurable. An equivalent amount Is charged as expenditure. No
income is recognised when there is no financial cost bome by a third party. Voluntary help is not included as
income.
Donations under Gift Aid together with the associated income tax recoveries are credited as income when the
donation are received and tax claimed.
Grants Receivable:
Revenue grants are credited as incoming resources when they are receivable provided conditions for receipt
have been compiled with. unless donor imposed conditions limit the charity's ability to spend money to
specific timeframe, in which instances the intome is deferred in line with the guidelines of the Charity SORP.
Page 19
continued...

SERVE
Notes to the Financial Statements- mntinued
for the
r ended 31 MARCH 2024
ACCOUNTING POLiaES- continued
Irbcome
Grants for the purchase of fixed assets are credtted to restricted incoming resources when receivable.
Depreciation on the fixed assets purchased with such grants is tharged against the restricted fund, unless it is
determined that the acquisition of the assets discharges the restricted fund.
Investment Income:
Investment income, including associated income tax recoveries, is recognised when receivable.
Expenditure
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the
charity to that expenditure, it is probable that a trdnsfer of economic benefits will be required in settlement
and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis
and has been classified under headings that aggregate all cost related to the category. Where costs cannot be
directly attributed to particular headings they have been allocated to activities on a basis consistent with the
use of resources.
Expenditure
Expenditure is recognised once there 15 a legal or constructNe obligation to make a payment to a third party, it
is probable that settlement will be required and the amount of the obligation can be measured reliably.
Expenditure is allocated on an artual use basis on the statement of financial activities between restritted and
unrestricted funds, and is further analy5ed between:
Cost of raising funds comprise all fundraising costs
Expenditure on charitable actmties indudes the costs incurred direct￿ to the fulfilment of the Charity's
objectives
- Governance costs (relating to compliance with constitutional and statutory requirements).
Support Costs and Governan￿ Costs:
Support costs are those funrtions that assist the work of the tharity. but do not directly undertake charitable
artivities. Support costs include back office Costs, finance, personnel. payroll and governance costs. Governance
costs comprise all costs involving the public accountability of the charity and its compliance with regulation and
good practice. These costs include costs related to ststutory audit and accountancy fees.
Tang**le flxed assets
Depreciation is provided at the following annual rates in order to write off each a55et over its estimated useful
Freehold property
Improvements to property
Fixtures and fitting5
Motor vehides
2% on cost
at variable rates on reduong balance
at variable rates on reduung balan
25% on reducing balance
Taxatlon
The charity is exempt from corporation tax on it5 charitable activities.
Fund accountlng
Unrestricted funds can be used in accordance with the charitable objertive5 at the discretion of the trustees.
Restricted funds can only be used for particular restrirted purpose5 Within the objects of the charity.
Restrictions arise when specified by the donor or vAien funds are raised for particular restricted purposes.
Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.
Page 20
continued...

Notss to the Financial Statements- tontlnued
for the
ar ended 31 MARCH 2024
AccouKllNG POUCIES- continued
Fund accountlnz
Restricted funds are donations to be used for specified purposes laid down by the donor. Expenditure for those
purpose5 is charged to the fund. together wtth a fair allocation of overheads and support costs.
Unrestricted funds are donations and other incoming resources received or generated for expenditure on the
general objectives of the charity.
Hire purthase and leasing cornmitnients
Rentals paid under operating lease5 are charged to the Statement of Financial Activities on a straight line basis
over the period of the lease.
Flnanclal Instruments
A financial asset or a financial liability is recognised only when the charity becomes a party to the contrattual
provisions of the instrument.
Basic financial instruments are initially reco8nised at the amount receivable or payable including any related
tran5attion costs.
Current assets and current liabilities are subsequently measured at the cash or other consideration expected to
be paid or received and rK)t discounted.
Debt instruments are subsequently measured at amortised cost.
Other financial instruments are subsequently measured at fair value, with any changes recognised in the
statement of financial artivities, with the exception of hedging instruments in a designated hedging
relationship.
Financial assets that are measured at cost or amortised cost are reviewed for objective evidence of impairment
at the end of each reporting date. If there is objective evidence of impairment, an impairment loss is recognised
under the appropriate heading in the statement of financial activities in which the initial gain was recognised.
For all equwty instruments regardless of significance. and other financial assets that are individually significant.
these are assessed individually for impaimient. Other financial assets are either assessed individually or
grouped on the basi5 of similar credit risk characteristics.
Any reversals of impairment are recognised immediately, to the extent that the reversal does not result In a
carrying amount of the financial asset that exceeds what the carrying amount would have been had the
impairment not previously been recognised.
Cash arKI cash equivalents
Cash and cash equivalents include cash in hand and deposits held at call with banks.
Going Concern
The financial statements have been prepared on a going concern basis as the trustees believe that no material
uncertainties exist. The trustees have considered the level of funds held and the expected level of income and
expenditure for 12 months from authorising these financial statements. ThÈ Trustees recognise that continued
operation of the Charity is dependent upon the continuing renewal of Service contracts. The Trustees are
working continually with their partners and expect the funding to continue for the next 12 months.
Page 21
continued...

SERVE
Notes to the Financial Statements- continued
for the ear ended 31 MARCH 2024
CRMCAL ACCOUNTING JUDGEMEpifs AND KEY SOURCES OF ESTIMATION UNCERTAINTY
In preparing the financial statements it is necessary to make certain judgements. estimates and assumptions
that affect the amounts retognised int he financial statements.
In the view of the trustees in applying the accounting policies adopted. no judgements were required that have
a Significant effect on the amounts recognised in the financial statements nor do any estimate5 or assumptions
made carry a significant risk of material adjustment in the next financial year.
DONATIONS AND LEGACIES
2024
2023
Donations
Legacies
Donated services and facilities
Other grants
25.375
4,380
173,977
187.564
17,788
5.362
85,857
105,125
391,296
214,132
OTHER TRADING AcnvmES
2024
2023
DBS
Transport registration
Other charges
25,476
25,083
54,764
38.174
27,430
48,359
105,323
113,963
INVEsfMENT INCOME
2024
2023
Deposit account interest
3,235
I,ooi
INCOME FROM CHARITABLE AcfivmES
2024
2023
Actiillty
Service Level Contracts
SeNice Level Contrarts
Care Charges
Council
Northamptonshire NHS
Contributions and charges
98,743
170,153
790,328
63,073
136.597
674,158
1,059,224
873,828
Page 22
continued...

SERVE
Notes to the Financial Statements- contlnued
for the
ar ended 31 MARCH 2024
RAISING FUNDS
Raising donatlons and legacles
2024
2023
Fundraisin8 and expenses
11,375
23,183
CHARITABLE AcnvrriES COSTS
Support costs
(see note 9)
Direct Costs
Totals
Other resources expended
Service Level Contracts
Care Charges
125,598
507,793
394,370
125,598
531,257
908,808
23.464
514,438
537,902
1,027,761
1,565,663
SUPPORT Cosrs
Governance
costs
anagement
Finance
Other
TotaTs
Other resources expended
Service Level Contracts
Care Charges
65.702
391.985
307.368
2,091
1.195
3,512
36.805
114,613
83.490
21,OCK)
125.598
507,793
394.370
765,055
6,798
234,908
21,000
1,027,761
Support and overhead costs are allocated between charitable activities and other costs. Govemance costs are
those support costs which relate to the strategic and day to day management of the charity. The basis for
splitting Out the costs is on a percentage of income.
Support costs, included in the above, are a5 follows:
Management
2024
2023
Other
resources
Setvi
Level
Contracts
Care
Charges
Total
activities
Total
artivities
expended
Wages
Advertising
64.997
705
387.760
4.225
305,190
2,178
757.947
7.108
569,589
5.431
65,702
391,985
307,368
765,055
575,020
Page 23
continued...

SERVE
Notes to the Flnanclal Statements- contlnued
for the ear ended 31 MARCH 2024
SUPPORT COSTS- contlnued
Flnance
2024
2023
Other
resources
expended
Service
Level
Contracts
Care
Charges
Total
activities
Total
activities
Bank char8es
2.091
1,195
3.512
6.798
5,263
Other
2024
2023
Other
resources
expended
Service
Lwiel
Contracts
Care
Charges
Total
activities
Total
adivities
Hire of premises
Rates and water
Insurance
Light and heat
Telephone
Postage and stationery
General office costs
Travel and motor expenses
Bad debts
413
190
2,496
2,628
3.761
5,435
21,901
9,212
592
1,497
4,538
5,771
10,574
56.838
25,592
(i)
5,066
320
4,192
4,416
7.707
9,376
52,117
323
(27)
14,691
1.102
8,185
11,582
17,239
25,385
130.856
25,915
{471
10,471
1,035
6,704
10,940
17.358
17,410
97,389
24,6
23,970
(19)
36.805
114,613
83.490
234,￿8
209.877
Governance costs
2024
Other
re50urce5
expended
2023
Total
activitie5
Audltors, remuneration
21,000
9,300
io.
NEf INCOMEI{EXPENDrruRE}
Net income/ (expenditure) is stated after chargingl(creditingl:
2024
2023
Auditors, remuneration
Depreciation - owned assets
Gain on sale of tangible fixed assets
21,0
37,638
-6,897
9,300
32,502
Page 24
continued...

SERVE
Notes to the Flnanclal Statements- continued
for the
r ended 31 MARCH 2024
ii.
TRusfEES' REMUNERATION AND BENEFITS
There were no trustees. remuneration or other benefits for the year ended 31 March 2024 nor for the year
ended 31 March 2023.
Trustees, expenses
There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended
31 March 2023.
Key management salaries and expenses paid during the year were £231,623 (2023: £203,602)
STAFF COSTS AND OTHER EMPLOYEE BENEFrrs
2024
2023
Wages and salaries
Pension costs
Other employment costs
1,137,954
17.851
58.969
937,302
13,076
42.497
1,214,774
992,875
Included within other employment costs are mileage expenses of £36,18512023: £31,212)
The average number of employees during the year was 7312023: 67). These were employed according to the
following:
2024
Number
2024
2023
Number
2023
Raising fur￿5
Charitable activities
Governance
67
27
61
26
73
33
67
32
No employee eamed £60,0(Kl or more during the current or preceding year.
Included within wages and salaries is £40,834 paid in respect of defined contribution pension stheme payments
{2023: £31,878) There was ENIL outstanding at 31 March 2024 (2023: £3,IX)8)
Page 25
continued...

SERVE
Notes to the Financial Statements- continued
for the ear ended 31 MARCH 2024
13.
COMPARATIVES FOR THE sfATEMEKf OF FINANCIAL AcrivmES
Unrestricted
fund
Restricted
funds
Total
funds
INCOME AND ENDOWMEMfs FROM
Donations and legacies
50,281
163,851
214,132
Charltable actlvltles
service Level Contracts
Care Charges
199,670
199,670
674,158
674,158
Other trading activities
Investment income
113,963
I,ooi
113,963
I,ooi
Total
839,403
363,521
1,202,924
EXPENDrruRE ON
Raising funds
13,062
10,121
23,183
Charftable artlvlties
Service Level Contrarts
Care Charges
48.459
807,689
342,212
390,671
807,689
Other
97.072
97,072
Total
966,282
352,333
1,318,615
NEf INCOME/(EXPENDITURE}
Transfers between fund$
(126.8791
4,708
11,188
14.7081
(115,6911
Net movement In funds
1122,171)
6,480
{115,6911
RECONCILIATION OF FUNDS
Total funds brought fonvard
866,428
866,428
TOTAL FUNDS CARRIED FORWARD
744.257
750,737
The above figures relate to the previous financial year April 2022- March 2023.
Page 26
contlnued...

SERVE
Notes to the Financial SLitements- contlnued
forthe
ar ended 31 MARCH 2024
14.
TANGIBLE FIXED ASSEfs
Improvements
to
property
Fixtures
and
fittings
Freehold
property
Motor
vehicles
Totals
COST
At l April 2023
Additions
Disposals
293,654
70,878
$0,926
4.602
13,566)
149,140
26,495
(19,500)
564,598
31,097
123,066)
At 31 March 2024
293,654
70,878
51,962
156,135
572,629
DEPRECIATION
At l April 2023
Charge for year
Eliminated on disposal
5,873
5,873
40,236
11,211
47.901
5,085
12,467)
124,615
15,469
(19,500)
218.625
37.638
121,967)
At 31 March 2024
11,746
51,447
50,519
120,584
234,296
NET BOOK VALUE
At 31 March 2024
281.908
19.431
1,443
35,551
338,333
At 31 March 2023
287.781
30.642
3.025
24,525
345,973
15.
DEBTORS: AMOUNTS FAWNG DUE wrrHIN ONE YEAR
2024
2023
Trade debtors
Prepayments
169,274
9.262
131,843
21,176
178,536
153,019
16.
CREDITORS: AMouKfs FALUNG DUE WITHIN ONE YEAR
2024
2023
Trade creditors
Social security and other taxe5
Other creditors
Deferred income
Accrued expenses
13,143
19.053
28.798
124,172
49,214
16,961
14,962
12.126
52,057
25,020
234,380
121,126
Page 27
conttnued...

SERVE
Notes to the financial Statements- continued
for the
r ended 31 MARCH 2024
16.
CREDITORS: Amovpifs FAWNG DUE wrrHIN ONE YEAR- contlnued
Deferred income
2024
2023
Deferred income at l April 2023
Resources deferred during the year
Amounts released from prior year
52,057
124,172
152,057)
55.272
52,057
(55,2721
Deferred income at 31 Marth 2024
124.172
52,057
Deferred Income relates to income received in the year specifically relating to performance conditions to be
met in the future periods
17.
LEASING AGREEMENTS
Minimum lease payments uThler non-cancellable operating leases fall due as follows:
2024
2023
Within one year
Between one and five years
6,000
2,500
8,500
Operating lease payments recognised as an expense during the period was £3,51KI {2023: £2,458).
MOVEMENT IN FUNDS
Net
movement
in fund5
Transfers
between
funds
At
31.3.24
At 1.4.23
Unrestricted fvnds
General fund
744,257
179,5031
63,163
727,917
Restrlcted funds
Restricted
6,480
61,543
(63,163)
4,860
TOTAL FUNDS
750.737
(17,960)
732,777
Page 28
continued...

SERVE
Notes to the Financial Statements- contlnued
for the
r ended 31 MARCH 2024
18.
MOVEMENT IN FUNDS- contlnued
Net movement in funds, induded in the above are as follows:
Incoming
resources
Resour￿5
expended
Movement
in funds
Unrestrkted funds
General fund
958,177
11,037,6801
179,503)
Restrirted funds
Restricted
6￿,901
(539,3581
61,543
TOTAL FUNDS
1,559.078
{1,577.038)
{17.960)
Comparatlves for movement In funds
Net
movement
in funds
Transfers
between
funds
At
31.3.23
At 1.4.22
Unrestricted funds
General fund
866,428
(126.879)
4.708
744,257
Restrlrted funds
Restricted
11.188
14,708)
6,480
TOTAL FUNDS
866,428
1115.69
750,737
Comparative net movement in funds. included in the above are as follows."
Incoming
resources
Resources
expended
Movement
in funds
Unrestitted funds
General fund
839.403
1966.282)
{126,879)
Restricted funds
Restricted
363,521
(352,3331
11,188
TOTAL FUNDS
1.202,924
{1,318,615)
1115,6911
At the end of the accounting period. the balance within the restrirted fund is eligible to be transferred to the
unrestricted fund in accordance with the funding agreement.
Restricted funds that have been spent on following areas during the year.
Befriending
- 5ervescape
Page 29
continued...

SERVE
Notes to the Financial Ststements- continued
for the
ar ended 31 MARCH 2024
18.
MOVEMENT IN FUNDS- continued
- Carer days out
- Transport and infrastrurtUTe
Further details are included in the trustees report about the different areas.
19.
RELATED PARTY DISCLOSURES
During the year, an individual related to a trustee received employment related remuneration totallin8 £13,237
12023: £12.471). At the year end there was a balance of £0 {2023: £0) due to the related party.
zo.
FUNDS HELD AS AGEKr
The charrty received the following funds as agent..
North Northamptonshire Council Community Transport: £7.194 (2023: £9,778)
Northamptonshire Carers Befriending Health ICAN grant: £96,937 (2023: £72.334}
Motability: £149.989 (2023: £01
As at the Balance Sheet date £55,2(K)12023: £0) was held by SERVE as agent and not distributed.
Page 30

SERVE
Detsiled Ststement of Flnandal Artlvltles
for the
ar ended 31 MARCH 2024
2024
2023
INCOME AND ENDOWMENTS
Donatlons and legacles
Donation5
Legacies
Donated services and fatilities
Other grants
25,375
4,380
173.977
187,564
17,788
5,362
85.857
105,125
391,296
214,132
Other tradln8 actlvltles
OBS
Transport re8iStration
Other charges
25.476
25,083
54,764
38.174
27,430
48,359
105,323
113,963
Investment Income
Deposit account interest
3,235
i.CKJi
Charltable actfvltles
Council
Northamptonshire NHS
Contributions and charges
98,743
170,153
790.328
63,073
136,597
674.158
1,059,224
873.828
Total incomlng resources
1,559,078
1,202,924
EXPENDrfuRE
Raislnz donations and legacles
Fundraising and expenses
11,375
23,183
Charltable artlvllles
Care staff costs
Care costs
Depreclation of tangible fixed assets
Loss on sale of tangible fixed assets
497,867
9,294
37,638
{6,897)
452,647
16,695
26,630
537,902
495,972
Support costs
Management
Wages
Advertising
757,947
7.108
569,589
5.431
765,055
575,020
This page does not fomi part of the statutory financial Statements
Page 31

SERVE
Detalled Statement of Flnancial Activitles
for the
r ended 31 MARCH 2024
2024
2023
Management
Flnance
Bank charges
6,798
5,263
Other
Hire of premises
Rates and water
Insurance
Light and heat
Telephone
Postage and stationery
General office costs
Travel and motor expenses
Bad debts
14,691
1.102
8,185
11,582
17,239
25,385
130,856
25.915
{47)
10,471
1.035
6.704
10,940
17,358
17.410
97,389
24,600
23,970
234.908
209,877
Governance costs
Auditors. remuneration
21,(KX)
9,300
Total resources expended
1,577,038
1.318,615
Net expenditure
(17,960)
{115,691)
This page does not form part of the statutory finanaal statements
Page 32