2021-03-31-accounts - Serve

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		Page
Reference and Administrative Details
Report ofthe Trustees	2	to	17
Report ofthe Independent Auditors	l8	m	21
Statement ofFinancial Actlslties		22
Ralance Sheet		23
Cash Flow Statement
Notes to the Cash Flow Statement
Notes to the Financial Statements	26	to	36
Detaged Statement ofFinancial Acdrities	37	to	38

TRUSTEES	AArmson Chairman/	AArmson Chairman/	Director
	M Colas Treasurer
	J Baker Director
	Z Cunliffe Director
	T Higgs Director
	TJames Director
	M Core Director
	Ms M C Gressweg	Director (appointed
	18.11.20)
COMPANY SECRETARY	M Core
REGISTERED OFFICE	The Old Auction Rooms
	8West Street
	Rushden
	Northamptonshire
	NNI 0ORT
REGISTERED COMPANY NUMBER	02951827 (England	and	Wales)
REGISTERED CHARITY NUMBER	1(H3321
AUDITORS	Baby8Company	(Syweg) Ltd
	Statutory Auditors
	Thlsdedown Bam
	Holcot Lane
	Syweg
	Northampton
	Northamptonshire
	NN6 OBG
SOLICITORS	Hannah Solicitors
	I I Church Street
	Rushden
	Northeast
	NNI 09YU

Reference and ad	mini	strative	detags
Charicy Name:					SERVE
Charity registracion	number:				1043321
Company reglsvation	number:				2931827
Registered Office and Operacional			address:
					BWest Screet
					Rushden
					Northants
					NNI 00RT
Directors A Members		(Management		Committee)
Alan Armson					Chairman
Marun Colas					Treasurer
Maureen Core					Secremry
Jimmy James					Director
Jake Baker					Director
Zara CunlilFe					Director
Trevor Higgs					Director
Marie Gressweg					Director - appointed	23/I I/2020

Senior M	anagers (es	of31 March	2021)
CEO				Jesslca Sister
Registered	Care Manager			Samantha Horne
Befriending	Manager			Jonathan Cook
Transport	Manager			Jenni Anker
Wellbelng	Manager			Gemma Hager
Project Manager (Wellingborough/East			Northeast)	Cheryl Smith
Head Oglce StafF(ns of31 March			2021)
Finance 0	Payroll Coordinator			Natalie Clarke
Finance Assistant				Sonia Richardson
DBSAdministrator				Michege Bathursc
Befiiending	Coordinator	(Kettering/Corby)		Ogvia Clarke
Administrator/Telephone		Befriender		Ruth Moore
Schedular				Sarah Boyle
Homecare	Team Leaden			Hayley Kingston
				Ashley Davidson
fleception	0Transporc Assistanc			Gill Willis
Well-being	Coordinator			Judith Nelson
Community	Support Oglcer			Jenny Standen

SERVE have sufllclent	reserves and run at	7months operation	al cost reserves.	This odces into
Financially:			2021	2020
	Fundraising	R Donadons:	«725,791	«137,372
	Service Levels Agreements:		«202,833	«165,428
	Transport	8Care Charges:	«533,178	E685,038

					2021	2020
			Unrestricted	Restricted	Total	Total
			fund	funds	funds	funds
		Notes	E
INCOME AND ENDOWMENTS	FROM
Donations snd legacies			83,436	204,207	287,643	137,372
Donation hIVCA			438,148		438,148
Charitable activities
Service Level Contracts			5,074	197,759	202,833	165,428
Transport and Care Charges			533,178		533,178	685,038
Other trading activities			32,859		322159
Investment income			456		456	799
Other Income			55,570		55,570	989
Total			1,148,721	401,966	1,550,687	989,626
EXPENDITURE ON
Raising funds			16,667		16,667	13,195
Charitable activities
Service Level Contracts			738,922	180,712	919,634	989,167
Transport and Care Charges			817		817
Other			73,336		73,336	79,949
Total			829,742	180,712	1,0 10,454	1,082,3 I I
NET INCOMEf(EXPENDITURE)			318,979	221254	540,233	(92,685)
Transfers between funds		18	221,254	221,254
Net movement In funds			540,233		540,233	(92,685)
RECONCILIATION OF FUNDS
Total funds brought forward			271,755		271,755
TOTAL FUNDS CARRIED FORWARD			811,988		811,988	271,755

					2021	2020
			Unresciicted	Restricted	Total	Total
			fund	funds	funds	funds
		Notes
FIXEDASSETS
Tangible assets		13	381,023		381,023	87,493
CURRENT ASSETS
Stocks		14				1,158
Debtors		15	88,887		88,887	118,654
Cash at bank and in hand			433,276		433,276	162,341
			522,163		522,163	282,153
CREDITORS
Amounts falling due within	one year	16	(91,198)		(91,198)	(97,891)
NET CURRENT ASSETS			430,965		430,965	184,262
TOTAL ASSETSLESS	CURRENT
LIASIUTIES			811,988		811,988	271,755
NET ASSETS			811,988		8I I 988	271,755
FUNDS		18
Unresu icted funds					811,988	271,755
TOTAL FUNDS					811,988	271,755


				2021	2020
			Notes	6
Cash Rows from operating		activities
Cash generated from operations				151,130	(66,785)
Tsx paid					5,211
Net cash provided by/(used	in) operating		activities	151,130	~61,574
Cash laws from Investing		activities
Purchase oftangible gxsd assets				(31,325)	(34,665)
Sale oftangible Fixed assets				1,161
Cash acquired on acquisition				149,775
Interest received				194	799
Net cash provided by/(used	in) invesdng		sctivldes	11119805	33,866
Change in cash and cash	equivalents		in the
reporting period				270,935	(95,440)
Cash and cash equivalents		at the beginning
ofthe reporting period				162,341	257,781
Cash and «ash equivalents		at the end of
the reporting period

ACTIVITIES
				2021	2020
Net income/(expenditure) for the reporting Statement ofFinancial Activities)			period (as per the	540,233	(92,685)
Adjustments fon Depreciation charges				32,756	27,103
Profit on disposal of	fixed assets			(902)
Interest received				(194)	(799)
Assets acquired on acquisition				(438,148)
Decrease/(increase)	in stocks			1,158	(349)
Decrease/(increase)	in debtors			29,768	(17,619)
(Decrease)/Increase	in creditors			~13,541	17,564
Net cash provided	by/(used	in) operations		151,130	~66,785

ANALYSIS OF CHANGES IN NET FUND	S
	At 1.4.20	Cash Row	At 31.3.21
	6
Net cash
Cash at bank and in hand	162,341	270,935	433276
	162,341	270,935	433,276
Total

2.	DONATIONS AND LEGACIES
		2021	2020
	Donations	9,716	30,773
	Gift aid	739	2,052
	Legacies	12,750
	Donated services and facilities	143,867	74,299
	Other grants	120,571	30,248
		287,643	137,372
3.	OTHER TRADING ACTIVITIES
		2021	2020
	DB5	32,859
4.	INVESTMENT INCOME
		2021	2020
		6
	Rents received	262
	Deposit account interest	194	799

	INCOME FROM	CHARITABL	E ACTIV	ITIES
						2021	2020
			Acdvtt7
	Council		Service Level Contracts			186,995	154,664
	Northamptonshire NHS		Service Level Contracm			10,764	10,764
	Contributions and charges		Service Level Contracts			5,074
	Contributions and charges		Transport	and Care Charges		508,575	589,928
	Transporc Registration		Transporc	and Care Charges		19,225	24,480
	Equipment sales		Transport	and Care Charges		3,452	14,350
	Hire charges		Transport	and Care Charges		255	1,539
	Shop commissions		Transport	and Care Charges		1,630	878
	Ocher charges		Transport	and Care Charges		41	53,863
						736,011	850,466
6.	RAISING FUNDS
	Raising donations	and legacies
						2021	2020
	Fundraising and ecpenses					16,667	13,195
7.	CHARITABLE ACTIVITIES COSTS
						Support
					Direct	costs (see
					Cence	noes 8)	Totals
					6
	Service Level Contracts				775,827	143407	919,634
	Transporc and Care	Charges			817		817
					776,644	143,807	920,451
8.	SUPPORT COSTS
							Governance
							costs
	Other resources expended						73,336
	Service Level Contracts						143,807

Net income/(expenditure) is stated after charging/(crediting):
	2021	2020
	E	E
Depreciation - owned assam Surplus on disposal offixed assets	32,757 ~902	27.103

			2021	2020
Wages	and salaries		683,544	718,672
Pension	costs		9,563	10,130
Other	employment	costs	38,290	59,408
			731,397	788210

		2021	2021	2020	2020
		Number	FTE	Number	FTE
Raising funds
Charitable	acnvatas	55	26	57	27
Governance		3	3	4	4
		59	31	62	32

There was noching outstanding at 31 March 2021 (2020:Nil)	There was noching outstanding at 31 March 2021 (2020:Nil)	There was noching outstanding at 31 March 2021 (2020:Nil)
COMPARATIYES FORTHE STATEMENT OF FINANCIAL ACTIVITIES
		Unrestricted	Ressricted	Total
		fund	funds	funds
		E
INCOME AND ENDOWMENTS	FROM
Donations and legacies		33,649	103,723	137,372
Charitable activities
Service Level Contracts			165,428	165.428
Transpon and Care Charges		685,038		685,038
Investmenc income		799		799
Ocher income		989		989
Total		720,475	269,151	989,626
EXPENDITURE ON
Raising funds		13,195		13,195
Charitable activities
Service Level Contracts		8083I84	180&3	989,167
Ocher		79,949		79,949
Total		902,028	180,283	1,082,311
NET INCOME/(EXPENDITURE)		(181,553)	88,868	(92,685)
Transfers between funds		88,868
Net movement In funds		(92,685)		(92,685)
RECONCIUATION OF FUNDS
Total funds brought forward		364,440
TOTAL FUNDS CARRIED FORWARD		271,755		271,755

TANGIBLE FIXEDASSET	S
		Improvements	Fixtures
	Freehold	to	and	Motor
	property	property	fittings	vehicles	Totals
		6		6	E
COST
At I April 2020		63,640	37,835	140,500	241,975
Additions Disposals	293,654	23,078 ~18,835	9,814 ~9,880		326,546 ~8,715)
At 31 March 2021	293,654	67.883	37,769	140,500	539,806
DEPRECIATION
At I April 2020		25,814	30,976	97,692	154,482
Charge for year Biminated on disposal		10,836 ~18,835)	11,193 ~9,621)	10,728	32,757 ~28,456
At 31 March 2021		17,815	32,548	108,420	158,783
NET BOOK VALVE
At 31 March 2021	293,654	~50 068	5,221	32,080	381,023
At 31 March 2020		37,826	6,859	42,808	87,493

15.	DEBTORSi AMOUNTS FALLING DUE WITHIN ONE YEAR	DEBTORSi AMOUNTS FALLING DUE WITHIN ONE YEAR
			2021	2020
			6	6
	Trade debtors		81,138	108,329
	Prepayments		7,749	10,325
			88,887	118,654
Id.	CREDITORS:AMOUNTS	FALLING DUE WITHIN ONE YEAR
			2021	2020
			6
	Tmde creditors		42158	8,861
	Social security and other taxes		9,732	(2,633)
	YAT		5,700	5,700
	Other creditors		3,443	2,610
	Deferred income		45,142	9,250
	Accrued iaipenses		22,323	74,103
			~91 198	97,891
17.	LEASING AGREEMENTS

14inimum	lease payments
		2021	2020
		6	6
Vfhhin one year		4,049	24,504
Between	one and Five years	2,458	6,506
		6,507	31,010

MOYEMSNT	IN FUNDS
				Net	Transfers
				movement	between	At
		At	14.20	In funds	funds	31.3.21
			E			E
Unrestr/cted	funds
General fund		271,755		318,979	221,254	811,988
Restricted fonda
Restricted				221,254	(221,254)
TOTAL FUNDS		271.755		540,233		811,988
Net movement	in funds, included	in the above are as follows:
				Incoming	Resources	Movement
				resources	expended	In funds
						E
Unrestricted	funds
General fund				1,148,721	(829,742)	318,979
Restricoad funds
Restricted				401,966	(180,712)	221254
TOTAL FUNDS				1,550,687	1010454	540433
Comperntives	for movement	in funds
				Net	Transfers
				movement	between	At
		At 1.4.19		in funds	funds	31.3.20
			E
Unrestricted	funds
General fund		364,440		(181,553)	88,868	271,755
Restricted funds
Restricted				88,868	(88,868)
TOTALFUNDS		364,440		92,685		271,755

MOYENE	NT IN FUNDS	NT IN FUNDS	NT IN FUNDS	- continued	- continued
Comparative	net movemenc			in funds, included		in the	above are		as	follows:
												Incoming		Resources		Movement
												resources		expended		in funds
												6
Unrestricted		funds
General fund												720,475		(902,028)		(181.553)
Restricted	funds
Restricted												269,151		(180,283)		88,868
TOTAL FUNDS												989,626	J1,082,311)			92,685
A current year		12 months	and prior year 12		months		combined		posmon		is	as follows:
												Net		Transfers
												movement		between		At
								At Irg19				in funds		funds		31.3.21
																6
Unrestricted		funds
General fund								364,440				137,426		310,122		811,988
Restricted	funds
Restricted												310,122		(310,122)
TOTAL FUNDS												447,548				811,988
A current year		12 months		and prior year	12	months		combined		net	movement in		funds,	included	in the above are as
follows:
												Incoming		Resources		Movement
												resources		expended		in funds
														6		6
Unrestricted		funds
General fund												1,869,196	(1,731,770)			137,426
Restricted funds
Restricted												671,117		(360,995)		310,122
TOTAL FUNDS												2,540,313		,092,765		447548

		M R 2 I IT
		2021	2020
INCOME AND	ENDOWMENTS
Donations and legacies
Donations		9,716	30,773
Gih aid		739	2.052
Legacies		12,750
NVCA donation		438,148
Donaced services Other grants	snd fscgides	143,867 ~120571	74,299 30,248
		725,791	137,372
Other trading activities
DES		32,859
Investment income
Rents received		262
Deposit account interest		194	799
		456	799
Charitable activities
Council		186,995	154.664
Northamptonshire	NHS	10,764	10,764
Contributions and	charges	513,649	589,928
Transport Registration		19,225	24,480
Equipmem sales		3,452	14,350
Hire charges		255	1,539
Shop commissions		1,630	878
Other charges		41	53,863
		736,011	850,466
Other Income
Other income		55,570	989
Total incoming resources		1,550,687	989,626
EXPENDITVRE
Raising donations	and legacies
Fundraising snd expenses		16,667	13.195
Charitable activities
Wages		684.910	638,040
Carried forward		684,910	638,040

		2021	2020
		6
Chm iteble acthdtles
Brought forward		684,910	638,040
Care coscs		59,880	101,047
Depreciation oftangible fixed assets Loss on sale oftangible fixed assets		32,756 ~02	27,103
		776,644	766,190
Support costs
Governance	costs
Wages		46,487	138,618
General ofgce	costs	1652156	160,078
Accountancy and legal fees		4,800	4,230
		217,143	302,926
Total resources	expended	1,010,454	1,082,311
ldet incomel(expenditure)		540,233	92,685