(Ennect Counselling Service ANNUAL REPORT ACCOUNTS 31ST MARCH 2021 Registered Charity Number: 1042852 Brewers Chartered Accountants Bourne House, Queen Streec Gomshall. GU5 9LY
Page 1 CONNECT COUNSELLING SERVICE CONTENTS Page Contents Legal and Administrative Information 24 Trustees, Annual Report 5-19 Independent Examinerfs Report 20 statement of Financial Activrties 21 Balan Sheet 22 Notes to the Accounts 23 -27
Page 2 &nrEct Counselling Service 8 Portesbery Road, Camberley Surrey GU15 3TA Telephone: 01276 24210 Website: www.connectcounsellin Email:info connectcounsellin .or .or .uk Mission Statement: 'Connect is a pmfessional counselling service, a Christian organisation serving the community,
Page 3 CONNECT COUNSELLING SERVICE LEGAL AND ADMINISTRATIVE INFORMATION Connect Counselling Servi. of 8 Portesbery Road. Camberley, Surrey GU15 3TA, is registered with the Chartty Commissioners (No. 1042852). Connect is a charitable trust and its goveming document is a trust deed. Connect is administered by the trustees who meet quarterly. Trustees are elected by the board of trustees. The Director, Cathie Russell, Treasurer, Sandra Fogwill. and periodically a counsellor representative. attend Trustee meetings. Trustees Dr Jane Orr {Chairman) - from 4th November 2015 Reb'red General PraCtOner Ella Rochfort Solicitor Steve Isherwood Retired Anny Officer Revd Andreas Sistig Vicar of St Anne s ChUh, Bagshot Charles Garraway Academic Consultant and univeIty Fellow Allson de Winter Careers Consultant Revd Mike Thomason Minister of High Cross, Cambertey Connect has an Advwry Panel. Members are appointed by the tntees.
Page 4 Professional Oryanisations Connect abides by The British Association for Counsellors and Psychotherapists (BACP) Ethical Framework for the Counselling Professions. and The Association of Christian Counsellors. Connecys Bankers are.. CAF BanK Klngs Hill, West Malling. KenL ME19 4TA Lloyds Bank plc. Obelisk Way, Camberfey. Surrey. GU15 3SE Connect Accountant: Sandra Fogwill FCMA Conneds Independent Examiner is: Andrew Skilton ACA of Brnwers Chartered Accountsnts. Boume House, Queen Streec Gomshall. GU5 9LY Connect's solicitors are: Neale, Turk, Rochfor(12 King's Rlde. Camberfey. Surrey. GU15 G
Page 5 Trustees Report 2020- 2021 Connect Counselling servi has been working in the communty for 27 years. The service offers general counselling to the public and training placements and occasional workshops for counsellors in the area. Connect works under a Christian ethos. The organisation continues to evolve to meet the needs of the community and has worked through the Covid19 pandemic and subsequent lockdown to provide an essential service. The Service Connect CounseS1ing Service provides professional counselling to individual adults over 18, couples and famity groups of any age, irrespective of their financial status, gender, sexual orientation, religion or ethnic origin. The organisation is a member of the British Association for Counselling and Psychotherapy and adheres to the BACP Ethical Framework for the Counselling Professions. In addttion, we are a member of The Association of Christian Counsellors. Connect was originally set up by a group of local churches in 1994. The seNt operates within a Christian ethos which means that our management, stsff and volunteers are practicing Christians. Our motivation is to provide a counselling Servi to the community, that is wthin the reach of as many people as possible. Connect reapplied for Accredited Service Status in 2019 to the Brittsh Association for Counselling and Psychotherapy (BACP) and have been granted further Accreditation until 2024 providing we continue to maintain our high standards of sep4ice. bacp I Accredited Serrice Connect offers the community support through professional counselling, addressing issues that affect mental health, impacting families, relat'onships, jobs and everyday Itfe.The team at Connect work together in their different roles to provide a professional, caring seNice that is accountable and can respond to the needs of our communty. ensuring that we are adaptable and accessible to those who are struggling. We recognise that it (n be difficuEt to make first contact and so we ensure that our Servi is easy to access and provides a wan welcome to those who approath the servi. "Excellent servlce Coming to Connect has baen the best thing for me" In the past year and throughout the Covid-19 pandemic. we have continued to provide a service for as many clients as possible.
Page 6 The Clients The health of a communtty is impacted by the wellbeing of each iTKlividual INing and working within it. One in four people in the UK will be affe(led by mental illness each year, the most common being depression and anxiety. sin the pandemic, ongoing research shov marked effect on mental health. Isolation. limited social interactions. tensions amongst families living together in lockd¢)wn. along with the fear of infection has caused distress and has contributed to a rise in anxiety and depression and impacting those already vulnerable. "Being able to talk comfortably and ¢onffdenty has helped me open up" Clients come to Connect with a variety of problems and COnmS ranging from depression, anxiety, stress, relationship dfficulties. abuse, bereavement or other trauma. These concems can often be aggravated by redundancy or rf struggling financially, and more recently. from the effects of the pandemic. Clients come from a broad section of society. Many are unemployed, are singte parents or come from broken and fragmented families. Counselling is given by Remote or Face-trFace sessions at Connect. If, following assessment. a client requires a drfferent option to Connect, a more appropriate route is suggested. However, no one is ever tumed away due to lack of funds. Counselling is not an easy thing to be undertaken and it requires detemination and commitment from individuals to work through their cOnmS their counsellor, but it can make a real differen to someone's life. "I feel so much strongerand have a better understandlng of my lif4" Clients must contact Connect themsefves to request counselllng. They do not need a referral from another professional. HovRver. many clients contsct Connect following a recommendation from their GP or via the Communty Mental Health Team. Others hear aboL]t Connect by word of mouth or through our website and intemet presen.
Pago 7 Due to Eockdown restrictions, we have seen a drop in the number of dients seen in this past year with 75 new clients attending an initial appointsnent for counselling {173 the previous year) and 1,588 sessions held in all (2,384 the previous year) This includes couples. We very much value feedback from clients. both as an encouragement, but also to ensure we address any COnmS raised, so that our service is the best that it can be. I would therefore like to thank all the dients who expressed themsetves so eloquently and allowed us to use their comments. Throughout this repor( client comments have been written in bold italics. Here at Connect, we can offer s(ThethirKJ different to counselling through the NHS, whi tends to use onty one model and inevitably has some constraints on how many sessions can be offered to each dient. 1. Firstly, our clEnts request counselling for themselves and do not need to go through any referral system. 2. Secondly. sessions are hekl weekly wilh a counsellor and can continue for as long as neSsary. The numbws of sessions vary depending on the needs of the client and if appropriate can continue up to 2 years or more. However. most clients find a few months to a year about right. 3. Thirdly our counsellors use vaTiOUS professional models and approaches when working with their clients and are akways dient-led, working at the dEnYs own pace. This gives our SeN1 flexibility to support dients in the way most suited to their If for any reason we need to bring sessions to a close or a break. we ty and ensure there are several weeks to prepare clients for this to happen. Vthen the lockdown first began, we Vre Unab to give any noti and so tt was very hard for those in our care. The welfare of our dients remained paramount, and so within a few weeks we provided online or telephone counselling for as many as possible who required ongoing support during isolation.
Page 8 The Counsellin Team Individual Counsellin We currently have the capacity to provide 32 counsellors Working with indNiduals and they work. on average, with 3 clients at a time. "I will always be grateful to my counsellor for what she has done for me" The counsellors are supported in their work through professional supervision in line with BACP Ethical Framework for best praCe. There are 8 supervision groups for counsellors working with individual dients. wÉth 4 counsellors in each group. These are led by our Supervisors, Jane Clark, Helen Thompson, Carotyn Marshall and Richard Stiles. -supportive and caring." Cou les Counsellin Alongside individual work, there are counsellors who have undertaken additional training to work with couples. They are supported by Penelope Dinning in additional super¥ision groups. We currently have 3 counsellors who can offer appointments to couples. "Counselling is a very goodplace for Couples who are slruggling." Famil Thera During the lockdown it was not possible to offer family therapy remotely. However, Penelope will be working with families of all ages in this coming year at the Connect office and we would like to develop this area of work in the future. An important aim in Family Therapy is to provide neutral Spa for everybody to be heard. Relationships and communication can often play a part in difficutties. so tsking the time to
Page 9 come together and begin to explore struggles they fa is the first step. Toys and drawings will often be used to enable a child to express themselves more openly. Each member of the family is important. The therapist ensures that everyone is given an equal voice and opportunity to change the pattem of communication. The family can then focus on working through their cOnms. "Counselling sessions have helped my daughter very much in coping and underntanding her feelings. This has improved my own understsnding of her feelings and how best I can continue to support her." Clients usually respond posfflivety to the therapists and work hard to improve their situation. th the consent of the clients, therapy is provided with open reflections from the therapist with the family in their sessions. This means that the therapists, working as a team, can reflect constructivety between themselves on what they are hearing in the session and the famity can then respond to this reflection. This is sometitnes used in systemic practice and generally clients like the opportunity to refject and it can be very helpful to them. "I feel we are making Signeantpmgr8Ss. l am genuinely surprlsed by our individual responses to pmblems and situations discussed during the sessions and genuinely impressed by the obswvations made by our therapists." Counsellin durin Lockdown When lockdown began. the challenge was to find new ways of providing counselling for our current clients already working with their counsellors. It was neSSary to prepare policies and procedures to ensure safety and good ethical practice for our counsellors and clients to use remote foms of counselling. It was also important for counsellors to undertake training in order to provide remote sessions and both counsellors and support stsff had to learn new
Page 10 technology ft)r setting up Zoom sessions (a fa to fa. interactive meeting over the internet) before we could begin to offer sessions to clients. Counsellors who were able. offered online remote counselling sessions. Sf Zoom was not possible for either the ¢ounsellor or client. telephone counselling was offered as an aliemative. Unfortunatety, remote counselling of any kind. is not suitable for everyone to use or re1ve and so any current clients in this category were reassured that their sessions were secured and would restart as soon as fa to face sessions were possib. A regular ched( in telephone call from the counsellor was also offered rf this proved helpfvl. Counsellor Tralnin As well as counselling dients, Connect offers training to counsellors through supervised placements for trainees studying in the local Colleges and UnNersities. Covid-19 proved a fresh challenge for those undertaking training. Some counsellors were able to use remote counselling, others needed further experien and training. Colleges have provided training for counsellors in remote work and allowing traInS to count some online working towards their client hours required to qualify. To continue professional development, we hope to give all our counsellors the opportunity to attend training workshops through Connect to update and develop their counselling skills. This has not been possible this year, but all counsellors have been encouraged to take advantage of webinars and teaching online. particularly in relation to remote c£)unselling work. Ijvhen possible in-house training is gNen to new counsellors and voluntsry offi helpers. It is yet to be seen whether workshops wll be possible later in the year and in vthat format. Most of the counsellors begin their time with Connect on plament while undertaking counsellor training at College or Universty. on qualffied. many continue as part of the team. still as volunteers. offering their y1th of experien to the SeN1 and working for the good of the community. My thanks go to all these trained professionals who give of their time and expertise on a voluntsry basis at Connect and for all the extra work involved tn supporting their clients during this time of lockdown. The Office Team It is essential to have a support network in pla for our counsellors to cary out their work efficiently and well. Connect has 3 part time Offi staff who are on site giving administrative and practical support. Jhen the office closed its doors to the public in March 2020. the Offi staff continued to work from home. visiting Ihe office indNua1IY in order to remain isolated. but to provide back up, nSSary infomalion and advi to the counsellors working remotely. Cathie Ru&8ell has remained as Director during this past year. running tr£ Servi and heading up the team. However. after 20 years of service. she will be retiring later in 2021 and we look forward to welcoming the new CEO with the opportunty to hand over the reins. Counselling Team Manager. Wendy CcK)pe continues to manage the team of counsellors and the clients accessing the setvice and always ensuring best practice.
Page 11 Director Counselling Team Manager Cathie Russell Wendy Coope offi Manager Jan Mulliner runs the office and manages her team of voluntsry office helpers. She ensures there is someone in reception to greet clients arriving for fat0-fa sessions, answer the phone and help with any administration. The Office Helper provides vital support for the smooth running of Connect. As clients and counsellors come go throughout the day. the office helper remains in reception, along with the office staff, to ensure that no counselling sessions tske place without someone else in attendance. During lockdown this was not nSsary. but as lockdown lifts, these essential volunteers will be retuming to their posts througlK)Ut the week. Office Manager Jan Mulliner Alongside the practtcal management of the service. we hokl a monthly prayer meeting and appreciate the regular commitinent to pray for Connect from our supporters, staff, and volunteers. 11,1
Page 12 "Thank you. you are allprovirfing a worthwhile seivice" "Friendty andprnfessional" The Premises XNI 8 Portesbery Road. Camberley, GU15 3T Connect offices are near to the bus and train station in the centre of Camberley and is easily accessible to clients with parking nearby. If transport is problematic for clients. remote counselling is now an altemative option for them. Our tenancy of the premises continues. and a new lease is in progress and under negotiations at the time of writing this repo All counselling rooms are non-dinical wth ccxnfortable. calming and pleasant décor and furnishings. It is important to ensure we provide a suitsble environment which is conducive for counselling to tske pla and allow clients to feel relaxed arKI safe so that they can focus on their issues and con¢ems and work effectively with their counsellors. Following a full risk
Page 13 assessment, the Offi and counselling rooms were prepared with appropriate PPE in line with government guidelines to ensure safety for dients, counsellors, and staff. Most of our counselling sessions this year have been held remotely, either online via Zoom or by telephone. However, when possible. for short periods in the Autumn and Winter of 2020, we resumed counselling on the premises with Face-ttrFa sessions for those clients unable to access remote counselling. We offer our premises as a base for Street Angels. a nationwide cross church initiative, who befriend and support the public out on the streets of Camberley on Friday and Saturday nbghts. This however was put on hold during the pandemic. Finances Our Treasurer Sandra Fogwill. a chartered management accountsnL is responsible for producing our financial accounts. Intemal policies are in place to ensure Complian of all financial procedures induding named personnel and two signatories on bank transactions. Running a service on donations and requested funding is challenging. and without our supporters, it would not be possible. so we as always have been greatly encouraged by the generosity and commitsnent of so many over these very difficult 12 months. We were also eXmelY gratefijl for the emergency funding rece from the trust fund and two organisations listed below. Funded by mmunity Foundation for Surrey In the first few months of the pandemic, the Communty Foundation for Surrey awarded us £5,000.
Page 14 CHCO Surrey Heath awarded Connect £2,500. CHANGING PLACES CHANGINGLNES and a welcome £500 from Groundvnrk UK Tesco Bags of Help. Later in the year Famborough Rotsry Show their support once again and gave us £500 towards our work. Rotary PEOPLE OFACTION e*NATIO As the lockdown continued in the earty months of 2021, the Bishop of Guildford The Bishop of Guildford's Foundation BGF awarded us £3.000.
Page 15 FRIMLEY FUEL ALLOTMENTS The grant given to us in October 2019 by Frimley Fuel Allotsnent for £10,000 was interrupted by the lockdown leaving £6,945 to be carried into the new financial year for clients INing in GU15 and GU16. As a restricted fund. this was initially put on hokl until counselling sessions were underway. and we began to utilise the fund to )ver the cost of sessions provided over the course of the year. All these funders enabled us to maintain our service through the pandemic for which we are very grateful. Fundraising Events and Initialives are also an important aspect of securing funds and promoting the work of Connect. However. our planned event in the Autumn had to be Canlled and so to bring in additional urgent funds. we arranged a 'Challenge26' for the month of November. (Connect has been servirKJ the commun.ty for 26 years). RO TO ROAD CLOSE The final totsl reached £6,000 following various acbvitses and initiatives including a very successful sponsored walk by AlOn de Winter, a golf challenge by Charles Garraway, and various church collections.
Page 16 The financial year ended in March with our annual QUE. held for the first time online, and raised £3,444. emmaus charterEdaccLwtants Thank you to Emmaus Accounting for the generous sponsorship for £2,000, and to all who participated and contributed to funding in both events. And finally. our recycling initiative continues witti the collection of clean. unwanted bras. Donations come through local churches along with collections from the Connect office. We receive £1 from ARB Recycling Ltd for every kilo collected. Thts ec(Ffriendty initiatNe reduces landfill and raises money for Connect in the prO$s. ARB RECYCLING All aspects of fundraising is essential in order to provKle the necessary financial support for our Se1 whether indNiduals. event participants, ChUrS, organisations or trust funds so thank you. All donations are much appreciated and gratefvlty reived. particularly during the unexpected events and challenges of 2020, induding the ongoing regular support of individuals and churches who have continued to help us over this past year.
Page 17 Client Donations By securing funds through different means, we contmue to provide a service where clients give a voluntary donation towards each session, ratherthan have a set fee whith may exclude those struggling with f nances. If clients are eligible for Gift Aid, we can claim accordingly. (We have reiVed pennission from the HMRC). This gives us a very helpful addition to our funds. Client donations are important, for as well as covering some of our costs, it also helps dients to commit to the process and recognise the worth of the work they are undertaking. However, as many come to us in times of crisis and in great distress wlth very little money, this is always secondary to us offering the support they are requesting. During this past year, when most of the time has been in lockdown, we have only been able to offer remote counselling on a regular basis to our dEnts. Thts resulted in the weekly donations falling rapidly. Clients are given the opportunity to give a donation for remote sessions via BACS transfer. PayPal, and postal cheque, but we did not reach the number of clients nomially seen in a week and consequently donations during lockdown fell. There are several factors which have resulted in reduced donations Sin the lockdown. Firstly, not all clients are able to access remote counselling. Secondty, donations are normally given on site after the completion of a session, but now the ease of gNing has been affected Trmth online or postsl options only. Lastly, With reduced or loss of income, some clients have also reduced their giving on a weekty basis. As donations are voluntsry. our sessions continue irrespective of a donation and funding from other sources remains essential for us to provide our services to all with no fixed fees. Financlal Review Connect Counselling Se1 are very gratefvl for the generous grants. indNidual donations and the fundraising support reIVed throughoui the year. Funds such as this are always highly valued and have proved to be crucial in the past year when client donations fell by £28,074 (54 % ) from the previous year, despite being able to daim back a higher-than- normal proportion of gfft aid. Sep4ice costs were £7,619 lower than the previous year mainly due to lower counselling and supervision fees, office. and utilrty costs. Fa to fa counselling sessions are increasirKJ With the lifting of lod(down. and hopefully the client sessions will be back to the nomial capacity wthin the current year. In October 2019 Frimley Fuel Allotment gave us £10,000. As counselling sessions have been much reduced Sin that time, we still have £1,563 of this restricted grant to use in the current year for clients in the GU15 & GU16 postcode areas. Surplus for the year was £3,161 No major expenses were incurred, and overall expenditure was down by £10,283. Our resepies policy is to hokl 6 months of operating Servi costs which is £47.000 {Calculated as total anticipated expendiiure £94,000). Based on the unrestricted reserves at 31 March 2021 of £74,093 and the forecasts and budgets produced, the charity has sufficient funds to continue for the foreseeable future which is defined as one year from the date of signing these accounts. These unrestricted reserves provide stsbility and would be used as necessary to continue operating the Servi in times of difficulty.
Page 18 Wrth Covid restrictions still in place at the beginning of this financial year, some of our reser¥es were needed to cover the shortfall resuIng from low client donations. Expenditure has been reduced, but despite premises being unoccupied. we have fixed costs, including rental, insurances, supervision of the counsellors and the necessty of support staff. Emergency funding was gratefully receNed and later in the year fundraising initiattves and a fijrther grant enabled us to cover costs and build up resepies by the end of the financial year. Like many charities, a signtficant proportion of income is in the fom of un-pledged donations, the size and timing of which are uncertain. and we are again thankful for the faithfulness of all our supporters this year. We have reviewed what we believe to be the major risks affecting Connect and systems are in place to rnitate those risks. The financial ststements have been prepared in accordan with the Statement of Recommended Practice: Accounting and Reporting by Charities preparing their accounts in accordan w.rth the Financsal Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102} issued on 16 Juty 2014 and the Financial Reporting Standard applicable in the Uniied lfjngdom and Republic of Ireland (FRS 102) and the Charities Act 2011 and UK Generally ACpted PraCa1 as it applies from 1 January 2015. I confim, on behalf of the Trustees that we have complbed wilh the duty in section 4 of the 2006 Act to have due regard to public benefft guidance published by the Charity Commission. Final Comment As Chaimian my thanks goes to every volunteer, member of staff and supporter who has enabled the work of Connect Counselling Seprfi lo continue. Their hard work, commitment and generosity of time. skills, and funds have provided the essentia5 and varied support neSSary for us to offer a place of safety. acceptan and hope for those who are hurting. As the cha51enge of the lod(down escalated in 2020. the team at Connect continued to provide support to the vulnerable and facilitste a remote way of wothing for the counsellors to support as many clients as possible. We continue to rernber those who lost loved ones to Cov"Kl-19 during this time. Connect is a charitable trust and has a board of trustees as noted on page 2. Wthen invited onto the board of trustees. guidelines and responsibilities from the Chanty Commission are shared and regulatory requirements discussed at meetings. All the trustees are committed to the work of Connect and provbje leadership and guidan accordingly. Our current Board of trustees consist of 2 who have served for many years, 3 with 3-7 years of Servi on the board and 2 who have completed their first year. The diversity and wealth of experience in the group is greatly valued. Under the direction of the Trustees. the ser11 is run by the Director, along wth the support stsff of a Counselling Team Manager and offi Manager as descxibed on page 9. Decisions are made by the appropriate manager depending on the situats'on. Decisions necessary on
Page 19 site are usually shared between the Director and Counselling Team Manager, but rf appropriate, the Director may on occasion seek specEfic advi from one of the Trustees. All other decisions are considered and agreed through discussion at Trustees meetings. Both Managers are answerable to the Director and the Director to the Trustees. "BrillianL Very much needed. A grth* oryanisation" "Recommend it to anyone needing help." Connect is a valuable resource to the communty. It is an accredited service, trusted by professionals and public alike. Connect gives a pla of safety and confidentiality for those struggling with issues that impact their lives. where counselling can offer healing and release to their situation. Self-isolation and lod(down can bring further difficulties that impact existing anxiety and concems and some health professionals fear that the deterioration in mentsl health could linger long after the pandemic has subsided. As we prepare for this coming year. we can offer options of face to fa or remote counselling sessions to clients. broadening their choices and allowing easy access to our ServIS to as many people as possible. Wrth the retirement of Cathie, after twenty years at the helm, she will be greatly rnSed and there will inevitably be changes in the future, but our new CEO has been appointed and we are confident that Connect will continue to meet the needs and the demands of our communty through this new season. Chairman of Trustees- Dr Jane Orr
Page 20 Independent Examiner's Report to the Trustees of Connect Comnselling Service I report to the trStee$ on my examination of the financi statements of CoJ)nect Counselling service ('the cl]arity') for the year ended 31 March 2021 which comprise the Statem¢nt of Financial Activities, the Balance Sheet and related notes. This report is made solely to the charity's trustees. as a body, in accordance wlth section 145 of the Charities Aci 2011. My work h&$ been undertaken so that I might state to the charity's trustees those matters I am required to stste to them in this report and for no other purpose. To the fullest extent Ftrmitted by law, I do not accept or ume responsibility to anyone other than the charity and the charity's trte¢S &s a ix)dy. for my wort for this reporL or for the opinions I have fomied. Responsibilities and basis of report As the trustees of the charity, you are restx)nsible forthe preparntion of the financial statements in accordance with the requirements of the Charities Act 2011 ('the Act,). I report in respect of my examination of the charity's financial statements canied out tmd¢r section 145 of the Act and in carrying out my examination I have followed all tbe applicable Directions given by the Charity ComMi10n under section 145(5)(b) of the ACL An independent examinatkon does not involve gathering all the evid¢nce that would be required in an audit and consequently does not cover au the matters that an auditor considers in giving their opinion on the financial slatements. The planning and conduct of an audit goes beyond the limited assurancc that an indepcndent examination Can provide. Consequently, l express no opinion as to whether the fllwiCi statements present a 'trJe and fair, view and my rewrt is limited to those spwific matters set out in the independent exan]iner's statemenL Independent examiner'$ statem¢nt I have completed my ¢xaminatson. I confirm that no rnateri mattffls Iwe come to my attention n conllectkon with the examinatson giving me caw to belkeve that in any nterIal respect:
accounting records were not kept in reStt of the ¢haTity as required by sectkon 130 of the financial ststements do not accord with those records: or the fitwKial ststements do not Comply with the applicable requirements concerning the forni and content of accounts set out in the Charities (Accounts and Reports) Regulations 2008 otherthan any requirement that the accounts give a'true and fair view which is not a matter considered as part of an Indepdent examinatio I have no concerns and have o)me across no other matÈets in connection with the ¢xaminatson to which attention should be drawn in this ryrt in order to enable a proper understandin8 of the financkal statements to be reachaL Andrew Skilton ACA Brewers Chartered Accounlants Boume House Queen Street Gomshall Surrey
CONNECT COUNSELLING SERVICE Page 22 BALANCE SHEET AS AT 31 PIARCH 2021 2021 2020 FIXED ASSETS.. Fixtures, ffttings and equipment 143 285 CURRENT ASSS. Deblors and prepayThents 9.673 10,650 Balances at bank Cash in hand 73,412 52 83.137 64,312 52 75.014 LESS CREDITORS: amounts fallirvJ due Wtthin one year Creditors and accruals 7,481 2.661 7.481 2,661 NET CURRENT ASss 75,656 72,353 NET ASSETS Represented by. FUNDS Restcted funds 10 1.563 Unmtrf¢ted funds Total charity funds 11 74,236 65,693 The xGounts were approved by the TTUStees on Oi JiJL7 2021. £ftJ Trustee Truske
CONNECT COUNSELLING SERVICE 8TATEMEKf OF FINANCIAL ACTMTIES FOR THE YEAR TO 31ST MARCH 2021 Page 21 Fund¥ Fund• 2020 INCOAIE Oonatlons and leg•ele8 Donab"ons, grants and smilsr funthTrJ couns811 thJnats"cs 44,638 23.741 51.815 23.741 Charli4ts1• a¢tivitle¥ Extemal trainiThJ inc(rfne 10.X 10.3Ce 4.301 Other tradirvJ 8thiUgS. Investrftent 1Th>)ff. Bk inlwègt OIMr Incom• 86.877 86,877 EXPENDMJRE Ralging fund• - manpov . premises costs -deprec4at.on - fundraising costs - extemal trainiro eXrtu1e -telephone 11. 2.91S 57 11,996 2,915 57 11,792 2,947 57 49 201 15.223 201 15,223 14,931 Ch•rltablo acOvlU•s . counselling sèssson fees aTrJ ews85 - seryice provision - supp)rt costs 140 33,244 29.T27 63.111 140 38.628 29,727 68,493 46,245 28,775 79,(fj8 TOTAL EXPENDITURE NET INCOME (EXPENDIWRE) Balan iyought f{rd a5 1 AFII 2020 78.334 83,716 93.999 Q543 15.382) 3.161 11,178 61.460 10 72,838 Balan carri*J fOard at 31 Ntsrch 2021 11 74.236 72,S38 notss on p•g•s 23to zr forni partofthe•o account
Page 23 CONNECT COUNSELUNG SERVICE Nots• to thg Accounts for Ihg Y•arto 31 Ill 2021 1. A¢counllng Pollw• Gon•ral The financial staments have been wepared on an basffj in with Ihe Slatsnwnt of Reconynend Practice.. Accounb"ng and Reporting by Charitss PtepariThJ tsr 8cu)unts in aca)rdarte ¥riih Ihe Finan(#81 R8porbr4J Standard applicabk in th¢ UK and Rewlic of lrn1orn1 {FRS 1021 the Rep(rt StaThJol applicab in the United KingdoEll and Reputsfjc of Ir81aTrS IFRS 10218nd the ChaTthes Ad 2011 UK Gertra Acx¥tsd Prath as tt 8ppl$ from 1 January 2015. ConnerCounsellin9 Swice rneetsthe definrfv)n of a pvbl1cb8neffttity FRS 1tr1 Assets and liilibes arg ffjc¥y4niJ at bistord or traTwtiJTr value Lmle¥5 otsmise 51ated in th8 relwant accounting poltcy. Pre$8ntstion81 CLUT8ry ofthe a(xxunts is£ £1. The FinanrAal statements have teen prepargj to gib? a and fair and have dewatsd from ts Charibes IA¢counts and Report51 R8gulation$ 2Q)8 only to Ihe extent requwJ to t0¥e a aThl fwr view. This departute h8s involved follown9 AcuJunting and RepurvJ By ChaiÉbes". statent of R¥crfnmr¥J8d Pradirz applicab to Chaiitie5 preparing their a(tounts in acmrdance wilh FRS 102 SeLTrA Edibon rattw than aryxuntiT¥J Reptyting by Char&$.. Ststennt In¢omg Donations under GiftAid. Icgett%rwth the asscrid Iwery. are r8c(¥JThised as inCA)m9n the donatiot) Is reived. Grants recANed th• autrthity lorCOVID 19 he W Ind in otsr incrme. Exp•nditure Expenditurg ts ¢harged on 8n aeJJuals baw. c&)sts aTethose as9xobJ wilh cOru0n and StrtOry requiremenx This indudes Ihe IndeFTh Exwiinabon fee. P•nglon ¢o¥ts TTue Pot8nUal. Apportionment of ¢osf• estimats Of use osthe office arnl SF•rt by stsff. Opgrnllng I$9 33% on ca751 25% on cost Cwutgr harrare Fumsture 80iler & ntral heallrwJ Debtora Debtors ale wcordgd atlheir amount. that amwntth¥tit i% 11 be rnfNad, or ts amount that has paKi in •Jvw)ceforty)>Js or8WVK.
CONNECT COUNSELUNG SERVICE Notes to th Accounts forth• Y•arto 31 Mu¢h 2tr21 P•ge 24 1. Accountlnq Pollclo8 Cr•dltoYs CKeditors are mvasured at historic cc6t aTKI a hekl at s14mnt ntttof8rty (Jisc(wnts. Flnanclal Instsuments The charills finandal assets and lith11S qu81fy as financaal lnstrW aThJ as suth are initdty record8d at eash, transacb'on or setdoment valuè. Subwiuwlyy. rrSrrt assets aTrJ measur&J 8t(ash or setyement value. Funds Gen¥al funds r8prewit hJThJs ofthé SwvI Ihat are r%)1 sut¥wlto any wtridth regarthThJ tsfjr Le arg availab59 lor apI¢"0n forthe purposes ofthe Conre( CoLtnsdling Ser¥h. Don8ts"ons and grants gwen for pu are tr98bY as tssbKaed fuTrJy aTrJ are in ts way intsnded by Ihe donor. Golny Con¢•m The trustegs have considwJ going c4JfLcem up to or year frcln the date ol svJnirv3 Ilw at(uts. Followng the ouibT#ak tsf COlnD-19 the tnjstees hav8 3ThJ for a Conserva reducti(Xl Ln ond where possibb 11 redu excess èypendtture. Folloiro this r&vM¥ trustets Ihat con1% CL4Jnselliro is a gng concem as Ihe 18vel E8t4mats and Judgw)w Ir pparing thè finanrial statts it ss r(2$$ary to rnake Its, eslimth ar¥J asswnpbrytsthat affectthe amounts r8cognksed in Ihe financial stst8nEnts. The are no arBas of csth.cal estirnaie or Syn"£8nt jwlgernents that affects the preparalion of thesè finarNJ stat•r.
CONIIECT WUNSELUMG SERVKE MOtyS to th•A¢countslorth•Ye•rto 31stllwrh 2021 Fur 4.075 4.075 io.rAK¢ 2.• Otlr Inco )VIO 19 uianl Wl & Sorvlca [110n 10.786 1.2x1 17,161 Counsdling supwvwn 9.655 3.805 11.787 2,307 npNer Otherfees 4.556 11,659 423 11. Office suppl. pilagE 8TrJ ww58S Pubiicity Depreualion Telephone 67 29 33244 46.245 17.1 17.961 17.656 1.gy 4.911 2.376 manpo fee8 Premi88S CLts IT Tephone Depreu8brAI ank tharg8S SLmLlrtes 4.858 1.819 1.D72 1.819 57 57 387 1.4x1 1.450 29.727 950 28.775 Operalfr¥J ase costs vre £19)3 (2019'.16.5 & Employerf PmungAtI 39.091 2.498 38,427 National Insurarta 676 41.561 The a¥erap numtr ol p1 slaff ftheB 3 wt. time eplOyees12o20- 3 part-1¥}. No staff mwthr re remunwat•J) n exc of£W,(#XI. No remurffjrdticm dit8ctty ¢rknlireclty (Art of IhelLwhJs oftt No Tdmbutsemwrtofeyw5es h85 bew ffl•Jè or is th* lo
C¢)NNECTCOLWSELLV40 SERVICE 018 1stA•dl 2020 Ado4tionX 31st 2021 IstApril 20kl) DSSPDg8 142 5.87S 31st M8r¢l 2021 143 At31 2ro? At31at MaTr202D •.783 2.391 Fwl Barat llrI20 {S.382) Battat312tKtsr¢h 20Z1 Tr1 143 81.$74 .481 143 83.137 Cuttent 74 Le$5thancrfip 16.5 re£1,286.
CONNECT COUNSELUNG SERVICE STATEMENT OF RNANCIAL ACTMTIES FOR THE YFAR TO 31ST MARCH 2020 Pag• 27 14 STATEMENfoF RNANaALACTi¥mESFOR nEvET0311AR01 20a) R••tricd T¢)tal Fu•Js Tol•l Fur Funds 2019 Fund• INCOhE FROM: Donatio and l•ga¢lps Donations, grants and simiLqrhJThng Counsalling dient donatir 10.C(X) 43,764 51.815 51.815 Chalble a¢tivltlo0 External trainirwJ income 5.512 (Xrtradthg actmti 41 4.1 3.171 95.1n 105.177 103 080 EXPENDtWRE ON: Raislng fvnd¥ - manpower - premises costs -depreuation - fundraising crAts - extemal trainirvJ expendth¥B - telephone 11.792 2.947 57 11.792 1947 57 11,558 3,343 40 4.750 182 19.873 49 14.931 14.931 ¢hawitsbl8 acti¥i1198 - (x)un5ellino se8sion f8es and exF*I88S - SerW provisioTh - 8UPPOrt costs 6.188 45,987 29.019 46,245 28.775 79.C68 43.1 28.775 76.013 81.194 101, TOTAL EXPENDmiRE 11.178 2,013 NEf N¢OME BElan Ought forw¥d 88 1 2019 4233 59,447 61,460 r2.638 61,460 Babnces Med forvmrd at31 2CQO