Trustees, Report and Consolidated Financial Statements CAYSH year-end 31 March 2024
aAVd•Fa ns Table of Contents q. Introductlon 2. Objects and Actlvltles Purpose and Public Benefit Main Activities of CAYSH Prevention Services Concierge Services 3. Achlevements and Performance Group Objectives 2023-2024 Service Outcomes CAYSH Enterprise CIC 4. Flnanclal Revlew Income Expenditure Investment Powers and Policy Reserves Policy Going Concern Future Plans 5. Structure, Governance and Management Appointment of Trustees Trustee Recruitment, Induction, and Training Trustees, Activity 2023- 2024 Principal Risks and Uncertainties Statement of Trustees, Responsibilities Independent Auditor's Report to the Members of CAYSH Consolidated Statement of Financial Activities for the year ended 31 March 2024 Consolidated Balance Sheet as at 31 March 2024 statement of Cash Flows as at 31 March 2024 Notes to the Financial Statements for the Year Ended 31 March 2024 6. Legal and Administrative Detalls Charty Number 102e822 P?g?12 ompany Number 2802109
aAVd•h en er ns8 1. Introduction The trustees present their report and audited financial statements for the year ended 31 March 2024. The financial statements comply with current statulory requirements, thè Articles of Association. the Companies Act, and the Statement of Recommended Practice - Accounting and Reporting by Charities- SORP applicable to Charities preparing their accounts in accordance with FRS 102. These audited financial statements have been prepared in accordance with the Charities Act 2011, The Companies Act 2006 and Accounting and Reporting by Charities.. Statement of Recommended Practice applicableto charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102} (2nd Edition, effective January 2019) ISORP FRS102). CAYSH is a charity registered with the Charity Commission for England and Wales. The charity rebranded in February 2011 having formerly been known as Croydon Association for Young Single Homeless. CAYSH is also a company limrted by guarantee which is governed by its Memorandum and Articles ofAssociation dated 23rd February 2011 which updated the original Memorandum and Articles ofAssociation signed 22nd March 1993. CAYSH owns 100 /0 ofthe shares in CAYSH Enlerprises CIC, a social enterprise registered at Companies House. CAYSH Enterprise CIC'S primary trading activity is the delivery of security services for residents of supported housing. The governing document of CAYSH Enterprise CIC is its Memorandum and Articles of Association and the CIC was formed on 13 November 2013. 2. Objects and Activities The charty objectives for which the charity was established are.. 'The relief of poverty hardship and distress among vulnerable persons, especi811y young peopl8, in partlGiilar but not exclusively through the provision of accommodalion, advice and support.. Our CAYSH Enterprise supports the charity's objective with its purpose being lo provide innovative business solutions that benefit the community and provide the Charity with a suslainable income. Its Concierge service provides people centred safeguarding and security for our seNice users and for other vulnerable people in supported accommodation. Purpose and Publlc Benefit Our vision, mission, value5 and aims Our vision is for every young person to have a safe home and the opportunity for the best possible fulure regardless of their experience of homelessness. Our mission is to provide the high-quality services that enable this and that meet the needs of our diverse service user group. Our mission is to provide a safe home and better future for every young person we meet by providing.. Enterprising solutions and inspired service5 for vulnerable and young people facing homelessness and other life challenges giving them access to homes and futures that are fulfilling Charity Nurnber 1028822 Page13 Company Number2802109
en ns6 A range ofaGGommodalion advice and support serwices that combine to form a pathway for young people to progress in life whether they live with their family, other young people or on their own Opportunilies for young people to engage in meaningful activities that build confidence and credibility when it comes to engaging in work, volunteering, training and education Outreach work within communities to ensure the safety of young people and their neighbours while creating opportunities for young people to participate in their local communities. Our values provide the framework within which we work embracing the diversity of our staff and servi¢e users. Commitment Fairness Inclusivity Responsiveness Compassion Professionalism CAYSH, main aim is to reduce homelessness amongst the young laged16-251 and vulnerable, and to improve their quality of life so Ihat they can live independenlly within the community. This is achieved through delivering.. Supported accommodation Mediation Mental health counselling Night concierge Employment mentoring. We work with Service users come from different communities including asylum seeking children,. care leavers,. LGBTQi+, young single homeless. In 2023-2024 we helped 288 young and vulnerable people in the community. We offer a range of accommodation including 2417 assessment unils., small, shared houses (some staffed) and supported lodgings where Hosts are paid in return for offering a room in their home and practical support to the young person. Our group includes a Community Interest Company whose object dovetsils with those of the Charily, meeting public benefit by providing a night-time concierge service to support vulnerable people in the community. The aim of this service is to reduce homelessness by assisting individuals residing in supported accommodation. The community interest company demonstrates its public benefit through its stated object of 'assisting vulnerable people. as evidenced by the concierge service providing night-time safety for residents and communities. CAYSH Maln Actlvlties Towards the end of this year we entered a phase of leadership transition as our current CEO Ann Tighe announced her retirement. We would like to extend our thanks and gratitude to her for her leadership and ensuring that the Charity and CIC continued to thrive over the last 8 years. During 2023-2024 we supported 288 young people some of whom accessed more than one service during their time wilh us as they progressed towards independence. For example, they may have moved from high support to low support accommodation. Charity Number 1026822 Page14 Company Nurnber2802109
ns Accommodation-based Services and Support CAYSH provides a range of accommodation, matching the needs of the young person to the style of living and the level of support required. This in turn means the young people have greater opportunity to progress quickly. We delivered service to the following Boroughs Croydon. Royal Borough of Greenwich. Lambeth and delivered move on accommodation in Sutton and client support to Cheshire Council as well as being on provider frameworks for Tower Hamlets, Bromley, Hounslow and Wesl London. These setvices are for young people {16-25 years old) facing homelessness including young people at risk,. looked after children aged 16+ (including unaccompanied asylum-seeking children) and care leavers. CAYSH leases accommodation under management agreements from Registered Providers and HMO Landlords, Southern Housing., Peabody., Hyde.. Notting Hill Genesis. We deliver housing management services on behalf ofthese Registered Providers and continue to invest in the refurbishment of these properties. We are also continuously to search for new properties that are easy to maintain with a view to replacing some of the older stock. Andrews Charitable Trust (ACT) partner us in providing move on a¢¢ommodation for young people through the Establish project. This project offers affordable move on accommodation for our young people with minimal support available from CAYSH. Young people in our aCmMOdatIOn typically stay with us for up to two years, during our Advice and Support Officers (ASO) work with them to develop their emotional resilience and indepenclent living skills, empowering them to flourish when they move on from us ensuring they can sustain their tenancy. Placements and levels of support are offered based on the nature and degree of challenges a young person faces and their levels of independence skills. We operate within a trauma infomied framework and adopt a restorative approach. Time is spent by our ASOS in building trusting relationship with young people to help them build a toolbox of techniques to manage emotional challenges,. make informed decisions and positive choices. Supported Lodgings Our Supported Lodgings accommodation and support services provide a safe, effective and economical Iransition for young people into independent living by offering them wilh accommodation in family homes. The service benefits young people who are particularly vulnerable such as those who are newly homeless, those with little or no experience of independenl living and those who are unable to live in shared accommodation for safeguarding reasons. We have 33 Hosts, some of whom have more than one room. Hosts are integral to these setvices and to CAYSH achieving its objectives. We ensure Hosts capability through rigorously vetting and Iraining. All Hosts are subjected to our safer recruitment processes and if they Successfully pass our assessment process, they are then vetted including Enhanced Disclosure & Barring Service IEDBS) checks and reference checks. Training our Hosts ensures Ihat they (and their homes and regular visitors) meet CAYSH'S stringent support, safeguarding and Heallh and Safety standards. CAYSH'S Lodgings team provides support to both the young person and Ihe Host throughout a service user's placement. Prevention Servlces Restorative Approaches - Mediation Services (Restoring Families) Spanning our prevenlion and supported accommodation activities, CAYSH'S Mediation Restoring Families service works with young people aged 16+ at risk of homelessness due to family breakdown, or those who have become homeless and entered our supported accommodalion but may be able to return home under altered circumstances. In 2018 we established our mediation team which supports all our services offers our young people opportunities to return to families or to mediate continued tenancy with landlords. Staff are accredited to Level 4 Interpersonal Mediation Practitioner's Certificate {IMPC), accredited Charrty Number 1026822 Pago15 Company Number 2802109
en er nse within the Ofqual Credit & Qualifications Framework. They continue to receive ongoing practice supervision for cases through UK Mediation. Young Adults Floating Support Servic8 Floating support is a low-level tenancy sustainment service delivered to young people in need of support by the local authority but who are not residents in accommodation provided by CAYSH. The support is usually a maximum of three hours per week. This seNice is intended for young people who are self-sufficient and emotionally stable but still need some guidance to ensure Ihal they do not put their tenancy al risk either through debt or behaviour. This service also supports unaccompanied asylum-seeking children (UASC} placed in temporary accommodation by Local Authorities. Ourfloating support service provides a real opportunity to prevent homelessness among young people by offering early inlervention I mediation with families which allows them to remain at home if safe lo do so and, supporting the young person to sustain their tenancy in the private rented sector. 'Your Voice: Your Choice, Project This project was set up in response to our growing concerns over the deteriorating mental health of our young people during lockdown. It has been a grant funded pilot, and we are seeking continuation funding. This project offers a mental health triage and counselling seNice to our accommodated service users. It currently available to young people in Croydon, Sutton, Greenwich, and Lambeth. 'Woklng My Way Up Project, This pilot project was set up to improve employment opportunities for young people in our setvice who are traditionally less well equipped to compete in the job market having experienced disrupted education and lacking in confidence. The project works with a local volunteer service run by Croydon Voluntary Action, which provides training and support for a dedicated group of employment mentors to be matched with our young people, offering assistance in job searches, interviews, and training for career choices. During the year we delivered the following programmes.. Employment Mentoring (including some with work experience) CV writing Money management Support in gaining and remaining in employment Fundraising Many other individuals and companies have supported us through donations or time, and we greatly appreciate this especially at a time when the cost of living is increasing. CAYSH were very pleased to be nominated as the beneficiaries of a recital held in Southwark Cathedral in February celebrating the Araba Taylor, whose was a former Truslee of the charity and sadly passed. Her son Felix Asare gave a moving recital combining classical and jazz and was joined by his brother and friend who sang, in the magnificent setting of the Southwark Cathedral. Thank you, Felix, for thinking of CAYSH and continuing the support your mother gave to CAYSH. Felix raised £1,012.50 for the charity. Our loyal supporters Bryden Johnson Chartered Accountants have once again given £1,000 as their annual donation. Thank you for continuing to support the work we do and offering us advice and friendship. Rokeby Boy5 school have once again been eating cakes and holding fetes to raise a magnificent £11,338. Thank you so much for selecting us as your charity. harity Number 1026822 Page18 Company Nurnber 2802109
er nse Our continuing thanks also go to Milheridge Capital Management LLP who have been supporting the 'Working My Way Up, project with a grant of £5,000, and Andrews Charitable Trust continue to offer young people in the Establish project a transition fund for when they leave the project of £500 per person per year. We were also delighted to receiv8 a donation from, the Masonic Charitable Foundation of£165 and other donors totalling to £224.02 and £10.447.92 via Just Giving. Whilst not related to this year we wanted to thank all the staff who joined the CAYSH Walk for Better Futures who raised over £3,000 having walked a magnificent 10 miles. This was one of the last fundraising events that our CEO Ann Tighe was part of as she has now retired. Conclerge Services CAYSH Concierge is a specialised out of hours safeguarding and security seNic8, established to operate in homelessness, mental health, and supported housing. The service ensures safety for residents 2417 including preventing anti-social behaviour {ASB} and incidents while supporting residents working towards independence. During 2023-2024 we kept 410 vulnerable people safe each nighl. CAYSH Concierge Services keep residents safe across three London boroughs and this year started a ¢onlracl delivering in Kent County council for the Richmond Fellowship. Static cover places a dedicated concierge officer within a single property to provide continual support to the residents and is suitable for higher needs. A roving service offers mobile and responsive flexible cover al a number of localions throughout the night. This includes regular visits to a high number of properties with a rapid physical response service accessible to residents via roving contact phone number. 3. Achievements and Performance In 2023-2024 we provided a direct service to 288 young people between the ages of 16-25. Every night during the year the concierge seNice supported 410 young and vulnerable people. This year has seen the continuation of the cost-of-living crisis that has placed a significant burden on young people as they try lo live on benefits or low paid jobs that have not been increased in real terms in line with inflation. In addition, we have seen a number of Local Authorities declare Section 114 bankruptcy and a downward pressure on funds available to run seNice such as ours. We have however been prudent in our expenditure and negotiated ontracl adjustment were necessary to enable us to continue delivering high quality support to the young people. Where necessary we have reduced contract output, and some Contracts have reached a natural end. We have continued to honour London Living wage payments to staff and this has ensured stability in the workforce. Our progress to address the balance of income from Local ALrthorty contracts versus grants and fundraising has continued to be slow given the impact of inflation on grant availability. However, we have secured grant funding for the continuation of our Working My Way Up Project which focuses on employment mentoring for those transitioning lo independence. In addition, we have now employed a business development manager who has a grant target for the year Despite this challenging environment we are pleased that we have continued to deliver all our contractual obligations to service users and have not dropped one shift during the year. We have remained stable during this challenging year and again returned a surplus. Company Number 2802109 Charity Number 1026822 P3ge17
nss Group Objectlves 2023-2024 This year saw the launch of our new three-year Group Strategy set by Truslees l Directors outlining priorities going forward. The strategy is built around 3 pillars which strengthen our position in a volatile market and look to grow in the latter years. The Objectives are-. Financial Stsbility Services People Our aim under each pillar follows with a third-year report.. 1. Flnanclal Stabillty AIM- To ensure that CAYSH'S financial position enables it to continue to operate and senie its users during good times and bad. OBJECTIVES- Stabilising finances by.. Building reserves to more comfortabl8 levels Reducing Ihe sensitivity of our earnings to shocks R&ducing the sensitivity of our Gash flow to shocks Ensuring transparency on financial performance Growing our service lines and minimizing losses to mission Gritical services. 2023-2024 progress: Our reserves have increased to £468,767 (including £3,000 restricted), which represents an increase of almost 32 % from the previous year (£355,390} We have improved our cashflow through implementing better processes for debt recovery and tightening expenditure through a move to remote working and re-procuring services to ensure value for money. Our year end position has seen almost a 5-fold increase (£23,110 to £113,377). 2. Serrfices AIM.. To ensure that CAYSH delivers high quality advice, accommodation and support to all service users irrespective of their background to maximise positive outcome for them and deliver, safe homes and better futures, and promote their safeguarding. OBJECTIVES.. Specialising in those business lines that are profitable and produce positive outcomes for young & vulnerable people. Explore new business lines and build on specialist services such as- Mental health Gounselling Employment mentoring Move on Mediation Existing services to be promoted.. o Supported Lodgings Concierge Delivery of Ofsted compliant services. 2023-2024 progress: Our core services continue to deliver high quality support to extremely vulnerable young people and adults with complex needs. Our support Lodgings Host continue lo offer support to our young people. Their commitment and loyalty to Charfty Number 1026822 Pa18 Company Numter 2802109
ns CAYSH is commended and they have touched the lives of 49 young people this year. Our supported and move on accommodation has offered 95 young people a chance to recover from trauma and learn independence skill with some moving into our three houses that offer independent accommodation. Our floating support service continues to deliver ongoing support to young people who do not live in supported accommodation bul need that little bit of extra help. We supported 48 young people in the Community. Our Concierge service obtained a new contract this year offering support to adults with complex needs for the Richmond Fellowship. This also extended our area of delivery to cover part of Essex, and we provided night support to 410 adults with complex needs. Two indépendently funded projects deliver services identified as being needed through our young people's sutveys. The Working My Way Up project offers employment mentoring to those seeking employment and our 'your voice.. your choice, project provides an assessment and counselling service for young people in our care. Our medialion staff continue lo support families to mend relationships and to resolve issues belween young peop18 and landlords. We will be applying for Ofsted registralion in the coming year and have completed all the preparation needed. 3. People AIM.. To ensure our staff have the correct level of skill and competence to deliver to vulnerable and young people. To ensure service users have a voice and influence over what is delivered. OBJECTIVES.. To promote a culture of'no blame, and accountability To provide an environment where staff welfare is recognised To ensure staff meet Gore competencies through training and testing To mentor and coach staff to maximise performance using supeNision and appraisals to set and monitor targets To ensure managers have the capability to drive performance through being accountable for targets and delegating where appropriate To ensure positive communication across all levels of staff to promote Commitment to the CAYSH vison and quality delivery To promote specialist roles within the organisation to respond to changing service user need. To deliver a positive and enduring service user engagement programme. 2023-2024 Progress: Staff satisfaction can often be measured by turnover and sickness rates and CAYSH has demonstrated this year that both are below the sector rate with turnover at 22 % against a seclor average of 28 % and sickness at 7.9 days compared to the sector average of 8.1 days per person in the year. We have invested in staff welfare offering a ¢omprehensive Employee Assistance programme and have monthly 'Coffee and Cake, sessions involving everyone in the organisation. These have been held outside ofthe head office in locality offices providing more opportunity for staff to meet wilh senior managers. A comprehensive training programme has been in place and this ha5 included trustees. A revised induction programme for new trustees is operating which covers governance responsibilities, site visits and safeguarding practice. Charity Number 1026822 Page19 Company Number 2802109
ng> Our Young Péoples Ambassador (a paid position within the organisation) has been conducting regular suNeys and focused discussions with seNice users and has presented findings to the Board ofTrustees. Complaints are low and those we do have relateto repairs and maintenance delays rather than the support programmes they recelve. Service Outcomes Numbers of Young People Receiving a Seniice from CAYSH In total CAYSH worked with 288 young people with some young people accessing I progressing through different accommodation and seNices whilst with us. Type of Service Received by Young People in 2023-2024 ,HOU81Na croydon Ihls yqar>'" ' RTED 'BUPPQRT ' Croydon,. Gender l Age ofCAYSH Young People Receiving Supported Accommodation 2023-2024 GENDER OFYOUNG PEOPLE BY AGE 15 FEMILE MALE io •IRANS 16117 21 23 24 Charty Number 1028822 Pagel 10 Company Number 2802109
er n5¢ Ethnicity of Supported l Accommodated CAYSH Young Peop18 2023-2024 ETHNICITY OF CAYSH YOUNG PEOPLE WHItEBAm5H IB% . BANE 6315 . MIXEE) VAtIE& B% •MiXEOOTHER 4 *wHE07HER 416 . REFD 3 CAYSH Enterprise CIC CAYSH Enterprise CIC, trading as CAYSH Concierge Services, provides highly trained and experienced Concierge Officers to a range of supported housing projects in and around London. By augmenting Supported Housing services with Concierge, providers can better ensure the well-being and safety of their residents while reducing the costs associated with tenant-caused property damage and emergency service callouls. In turn this helps ensure neighbour disturbance and complaints are minimised which leads to a better experience for residents, the provider, and the neighbourhoods in which supported housing is provided. CAYSH Concierge is a specialised safeguarding and security service, established lo operate in homelessness, menlal health, and supported housing. The service ensures safety for residents 2417 and prevents anti-social behaviour {ASB} and incidents whilst supporting residents working towards independence. CAYSH Concierge Services keep residents safe across London and Essex through a mixture of static and roving cover. Static cover places a dedicated concierge officer within a single property to provide continual supportto the residents and is suitable for higher needs. A roving service provides mobile and responsive flexible cover at several locations throughout the night. This includes regular visit5 to a high number of properties with a rapid physical response service accessible to residents via roving contad phone number. In 2023-2024 our Concierge service provided specialist safeguarding and security cover for a total of410 vulnerable residents across Croydon, Southwark, and Essex. This is in partnership with CCHA, Certitude. Southern Housing, London Borough of Croydon and the Richmond Fellowship. In these locations CAYSH Coricierge Services also work with service users in adult mental health services, homeless young families, and elderly people. Charity Number 1026822 Pagel 11 Company Number2802109
ns Y8H Enterprlse CIC CONTRACTS UNITS CAYSH 96 CCHA Lockout Service 150 CCHA Keyring CCHA Mental Health 77 Certitude 12 Eldon Housing (& Hestia) 14 Southern Housing Richmond Fellowship (Islington & Southend) 52 Total 410 4. Financial Review Having navigated our way through the continuing cost of living crisis the CAYSH Group continues to stabilise its financial position ending the year with a consolidated surplus of £113,377 which is almost a 5-fold increase from the previous year (previous year profit £23,110). The whole organisation has pulled together to streamline financial processes and rigorously apply financial systems. Our reserves policy has been reviewed and confirmed as sufficient considering reduction in staffing and reduced expenditure and the Charities free reserves stand at £465,767. With an additional £3,000 restricted. Income Pressure on Local Authority budgets continued this year and this combined with many Local Authorities being placed under Section 114 for bankruptcy the tightening of expenditure continues to impact on available funds for local services. The combined income for the Group was £2,952.814 an 11 % reduction on last year (£3,320,392> following one contract reaching lerm, new business starting towards the end of the year and Local Authorities freezing annual increases requested due to financial constraints resulting in volume reductions. Our annual grant and fundraising targets have been impacted by a mid-year start of the new Business Development Manager. Expenditure Through tightening processes and reslrucluring roles we have controlled expenditure despite the ongoing cost of living crisis and our group expenditure this year was £2,839,437. The cost savings of moving to hybrid working and moving to a small head office were realised this year. We have managed to deliver a modest pay rise this year to help staff meeting increases in inflation. Investment Powers and Policy CAYSH'S Memorandum and Articles of Association provides for investment decisions by its Board of Trustees. The Board regularly reviews how surplus funds are invested to maximise Charrty Number 1026822 Pagel 12 Company Number 2802109
en nse retums on these funds. During the year the Board carried out a comprehensive reviéw of our investment policy with a view to ensuring that cash reseNes deliver maximum returns with minimum risk. We have increased our utilisation of savings accounts as our cash flow position improved. In the coming year the review will consideropening higher interest savings accounts as cashflow stabilises further. This policy is designed to achieve a balance between adequate resources to meet the day-to- day operational requirements of the charity and provide sufficient investment to achieve its future aims and objectives. Reserves Policy In line with Charities Commission guidance on Resetves, the Trustees reviewed and brought forward the Reserves Policy for 2023-24. This reserves policy remains relevant (reviewed July 20231. Trustees consider free reserves to be those that do not have legitimate designation and are not restricted by a funder. CAYSH'S ReseNes Policy is reviewed annually and aims to ensure sufficient funding is availabl8 to continue all operations in a range of hypothetical situations. Reserves for the Group at the end oflhe financial year were £468,767 inGluding £3.000 restricted reseNes. This represents an increase of almost 320/0 from the previous year {£355,390}. Going Concern CAYSH is a public benefit entity, and its Board has set out a review of financial performance and the group's reserves posltion. The year ahead will continue to be challenging because of the unstable economic environment with inflation impacting on the Cost-of-living and a general election being held in the summer. This year has demonstraled our ability to meet these continuing uncertainties and challenges, and we are further positioning ourselves to manage shocks by restructuring our delivery model lo ensure we are able to offer value for money without compromising quality of service going forward. Our business development plan sets new largets driven by the new three-year strategy that once again looks to improve our reserves by 20% and to diversify income streams through increasing grant funding and fundraising activities. Linked to this will be the appointment of a marketing officer to maximise exposure of the charities work and campaign for funds going fotward. Targets have also been set to increase income through registering with Ofsted lo access the 16117 care market. Currently we provide services to 16117 not on full care orders. We anticipate that housing will form a central plank for any government going forward given the raised profile of insufficiency of housing and in particular social housing in the Country. Neither the Trustees, nor any key persons within the charily, were aware of either any specific or general events which would change the charity's status as a going concern. Future Plans The 2023-2024 strategy sets out the direction for the Charity and CIC going forward and provides direction under three pillars as outlined under the Group objectives above. Debt management will Gontinue to ensure our cash flow remains stable and controls and new processes around rent and void management together with increased business development activity will stabilise income. There is a focus on sales in the CAYSH Enterprise CIC and the promotion of supported lodgings as a positive delivery model of support. We have also had some success in obtaining contracts for support of young people placed out of county in London and this is a service that will be promoted to other Local Authorilies with young people placed in London. We anticipate increased activity in business development in the coming year as the new role will be operating for a full twelve months and will be supported by a marketing role in the latter part ofthe year. Charity Nurnb¢r 1026822 Pagel 13 Cornpsny Number 2802109
ots er ns We will continue to deliver services that place the need of the young and vulnerable at the centre and to build a stronger service user voice within the organisation. We will continue to focus on employment support, mental health counsélling and affordable move on accommodation independent of Local Authority contrads. This will be achieved through continuing to work in partnerships with volunleer organisations,. independent mental health counselling seNices such as Off The Record and Andrèws Charilable Trust for move on accommodation. We will continue to employ a service user to be our Young People's Ambassador as we recognise the important contribution this role has made in the development of our services. 5. Structure, Governance and Management Appolntment of Trustees As set out in the Memorandum and Articles ofAssociation, the Management Committee (Board of Trustees) shall consist of not less than three members. Only personal members shall be eligible for election to the committee of management. The Chair of the Trustees is appointed by the Management Committee. The Management Committee shall have power to cop1 additional members, but such Go-oplions must not exceed one third of the existing strength of the Management Committee at any time nor exceed the maximum number aforesaid. The committee of management may appoint persons ex-officio to assist in specific or general undertaking. Trustee Recruitment, Induction, and Tralnlng New Trustee5 are recruited through a range of mechanisms designed to ensure CAYSH benefits from a suitable range of expertise and that the diversity of our Trustees reflects the diversity of our service user5 and staff group. As with all other staff and volunteers, new Trustees undergo vetting and including EDBS checks and taking up personal and professional references. New Trustees undertake an induction process that includes meeting with key members of the Management Committee to brief them on their legal obligations under charity and company law. They are also required to complete safeguarding training before commencing duties. They receive copies ofthe Memorandum and Articles ofAssocialion, the latest copy ofthe Trustees Report and Financial statements, CAYSH'S Annual Review and its Strategy. Every year CAYSH encourages all Trustees to altend external training events relevant to their governance role for them to perform effectively as Trustees, Trustees, Activity 2023 - 2024 The full Board of Trustees met four times during the year and one Board Development Day where collectively the Trustees review CAYSH'S organisational purpose, their leadership, organisational integrily, risks and controls, the Board's effectiveness, diversity, and its accountability. As a result of the Development Day a new strategy for the period 2023-2026 was set. In addrtion to the full board, the Finance Developmenl Committee and the People and Services Committee also met a further four times each during the year. This year Twslees have focused on developing the new strategic direction for the Group over the next three years with the aim of maintaining the upward trend in the financial position of the organisation to ensure future proofing the organisation abilily to deliver high quality services to young and vulnerable people. Charty Nurnber 1026822 Pagel 14 Company Number 2802109
enrer ns¢ During the year there were twelve Trustees and Directors within the Group as outlined below.. Charity Trnstees: 0110412023 to 3110312024 B Padhiar A Dunhill G Douglas S Bartlett-Pestell L Lathino D Sanderson-Estcourt J Castaneda Chair Trustee Treasurer Trustee Trustee - Resigned 2711012023 Trustee TNstee- Appointed 1510812023 Afterthe yèar end, C Galvau was appointed on 2310512024, L Keogh appointed on 3010412024, G Douglas resigned on 1710512024 and E Odigie was appointed on 3010812024. Executlve Management Team: Ann Tighe CEO Jacky Fok Finance Controller Victor Brown Head of Operations Sonia Wilson Head of People and Culture Sonia Seevaratnam Business Compliance and Support Manager Andre Chopra Business Development Manager The Charity extends its thanks to Lance Lathino for his support and service to th8 charity. The Management Committee {Board of Trustees or'Board'l administers the charity. There are two committees {Finance Development Committee and the People and Services Committee) that review the day-to-day working of the organisation and exercise delegated aulhority on behalf of the Board. CAYSH Enterprise Community Interest Company Directors: 0110412023 to 3110312024 A Tighe A Clark J French B Padhiar S Wales A Dunhill Chair Director Director Director- Appointed 1410812023 Director- Resigned 1310712023 Charity ObseNer After the year end, S Saunders was appointed on 0910412024, A Clarke resigned on 0810712024 and C Deacon was appointed on 2910812024. Executlve Management Team: Jacky Fok Finance Controller John Olum Operations Director Michael Bangura Operations Director The Board of Directors wish to thank Simon Wales for his contribution and support of CAYSH Enterprise CIC over the years. Charity Number 1026822 Pagel 15 Cornny Number 2802109
aAVd•h ns6 Principal Rlsks and Uncertalnties Like any other organisation CAYSH faces ongoing risks (e.g. to threat of risks to reputation, commissioned contracts, Children's legislalion) and risks that are specific to particular events in its operating environment. During 2023-24 CAYSH reviewed spécific additional risks in regard of.. Principal Rlsk Change in Leadership: Following the announcement of our current CEO'S retirement next year there is a risk of loss of skill and expertise during the transition period which may impact driving the strategy for the Group through measuring performance on business plan targets and some targets not bein met. UK Economlc Envlronment: The impact of escalating world conflict and continued cost of living crisis wilh potential limited growth in the economy in the near futures means an increase in Local Authorities declaring bankruptcy resulting in conlracts not being let or a reduction in the funding of external services. Thi5 also creates greater competition for limited funds which in lurn drives down the price for contracts and does not allow full cost recovery of overheads. Organisations have had to deal with increased operating costs over a prolonged period of time. Rlsk Management Early recruitment will be in place to allow for a full handover period and interim cover from the current CEO where necessary. Trustees Directors monitor performance against the strategy by reviewing reports on targets set al Board and Committee meetings. We will retain our commitment lo be a London Living Wage payer {and where possible above) to retain the skill and expertise within the organisation needed to deliver high quality services. This will be achieved through reviews of service delivery model and rationalising roles without compromising safety of staff and the quality of services delivered. Some roles can be undertaken by volunteers. Negotiations with Local Authorities over contract prices during periods when contracts are temporarily extended will continue and targets for grant funding and new income will be set for the business development manager. We will undergo an extensive timetable for procurement of services next year to ensure value for money. Supported Accommodatlon Regulatlons for 16 117-year-olds The inspection and regulation of supported accommodation for 16 117-year-old young people on full care orders has been placed with Ofsted. We are not currently registered with Ofsled to provide accommodalion and support lo this category of young people although we do provide service to this age range for those not on full care orders. Not registering will limit our ability to grow our services and may impact on thosewe currenlly provide given that other registered organisation can house and support both categories of young people. We will be applying for Ofsted Registration in 2024- 2025. Charity Nurnber 1028822 Ppgel 18 Cornpany Numbèr 2802109
aAvd•Pa er nse Risk Management The Board of Trustees carry out reviews of CAYSH'S risk strategy in order to- Identify the risks the charity faces Establish systems and procedures to mitigate the risks identified Implement procedures designed to minimise any potential impact on the charity if any of the identified risks occur The Business Risk Register (BRR) is reviewed monthly by the Leadership Team and eaGh commiltee discusses the key risk in association with their remit and identifies those that need escalating to the Board. Each Committee report and the Board report have a standing section of the risk register. The BRR is based on the IS031000 Risk Management standard measuring business risks in terms of likelihood and impacl seriousness for the following.. Finance, Compliance (ConlracVLegislative Compliancel H&S and quality} People and Operations (including Business Continuity). Statement of Trustees, Responsibilitles The trustees (who are also the directors for the purpose of company law) are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulations. Company law requires the trustees to prepare financial statements for each financial year. Under that law the trustees must prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United KingdomAccounting Standards and applicable law). Undèr company law the truslees must not approve the financial statements unless they are satisfied that they give a true and fair view of the slate of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to.. a) select suitab18 accounting policies and then apply Ihem consistently., b) observe the methods and principles in the Charities SORP., c) make jud9menls and accounting estimates that are reasonable and prudent., d) state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements., and e) prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue to operate. The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company's Iransactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets ofthe company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees confirm that so far as they are aware, there is no relevant audil information (as defined by section 41813) of the Companies Act 20061 of which the charitable company's auditors are unaware. They have taken all the steps that they ought to have taken as trustees in order lo make themselves aware of any relevant audit information and to establish that the charitable company's auditors are aware of that information. The Trustees have complied with their duty under the Charities Act 2011 to have due regard to the Public Benefrt guidance published by the Charity Commission. Charty Number 1026822 Pagel 17 Company Numb¢r 2802109
Br nsts They have referred to the guidance when reviewing our purpose and mission and in planning future activities. In particular, Gonsideralion is given to how planned future activities will contribute to our strategy. Key management personnel The Leadership Team (LT) considered Key Management Personnel for Ihe purposes of SORP FRS102 includes Ihe Chief Executive,. and those posts designated as 'Head of SeNice' (e.g. including Finance, Operations, HR, Business Development and Business Support and Complinace, Directors of CIC Operations). These are the most senior managers in the organisation but are not Directors. For the duration of 2023-2024 the LT comprised eight posts with a budgetèd total annual staff cost of £405,682. Related parties and partner agencles During 2023-2024 CAYSH performed work under contracts with the London Boroughs of Croydon, Royal Greenwich, and Lambeth and delivered move on accommodation in Sutton and client support to Cheshire Council. The charity has a number of relationships under housing management agreements with property owners. Audltors CAYSH appoinled Brewers Chartered Accountants in September 2016 and they have audited the accounts for the year ended 3181 March 2024 and the Trustees intend to re-appoint Brewers to undertake the audit of the financial statements of the Charity in the following year. These financial statements have been prepared in accordance with th8 provisions applicable to small companies subject to the small companies, regime. By order of the Trustees.. Bhavesh Padhlar Andrea Jean Dunhill Chalr of the Board Trustee Date: 28 November 2024 Date: 28 November 2024 Charlty Nurnber 1026822 Pagel 18 Company Numter 2802109
ath5@ er n56 Independent Auditor's Report to the Members of CAYSH Opinion We have audited the financial statements of CAYSH (the 'parent charitable company,) and its subsidiary (the 'group') for the year ended 31 March 2024 which comprise the Statement of Financial Activities. Balance Sheet. Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting standard applicable in th8 UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion, the financial statements- give a true and fair view of the state of the groups and the parent charilable company's affairs as at 31 March 2024 and of the group's incoming resources and application of resources, including its income and expenditure, for the 31 March 2024 then ended. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance wilh the requirements of the Companies Act 2006. Basls for oplnion We conducted our audit in accordance with International Standards on Auditing (UK) {ISAs {UK)) and applicable law. Our responsibilities under those standards are further described in the Audilor's responsibilities for the audit of the financial statements seclion of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial stalemenls in the UK, including the FRC'S Ethical standard, and we have fulfilled our other elhical responsibilities in accordance wilh these requiremenls. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to going concern In auditing the financial slatements, we have Goncluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relaling to events or conditions that, individually or collectively. may Gasl significant doubt on the entity's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other information The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other infonmation contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the exlent Otheise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibilrty is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements. or our knowledge obtained in the Gourse of the audit or othetwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have Chority Number 1028822 Pagel 19 Company Number 2802109
aAVd•Fa en nse perfomed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the trustees, report, which includes the directors, report prepared for company law purposes, for the financial year for which the financial statements are prepared is consistent with the financial statements., and the directors, report included within the trustees, report has been prepared in accordance with applicable legal requirements. Matters on which we ar8 requlred to report by exception In the light of the knowledge and understanding of the group and the parent charitable company and ils environment obtained in the course of the audit, we have not identified material misstalemenls in the trustees, report. We have nothing to report in respect oflhe following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kepl by the parent charitable company, or relurns adequale for our audit have not been received from branches not visited by us., or the parent charitable company financial statements are not in agreement with the accounting records and returns., or certain disclosures oftruslees, remuneration specified by law are not made- or we have not received all the information and explanations we require for our audit Responsibllities of Trustees As explained more fully in the trustees, responsibilities statement the trustees (who are also the directors of the charitable company for the purposes of company law} are responsible for the preparation of the financial slatements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, malters related to going concern and using the going concem basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Auditor's responsibilities for the audit of the financial statements Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from malerial misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAS {UK} will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Charity Nurnbèr 1026822 Page120 Company Number 2802109
o o o en or ns Irregular(ties, including fraud, are instances of non-compliance with laws and regulations. Based on our discussions with the charity's management and the trustees, we identified that the following laws and regulations are significant to the entity.. those laws and regulations considered to have a direct effect on the financial statements including UK Financial Reporting Standards and Charity Law those laws and regulations for which non-compliance may be fundamental o the operating aspects of the charity and therefore may have a material effect on the financial statements including compliance with the charitable objectives, public benefit, safeguarding and health and safety legislation. W8 d88ign procedures in line with our responsibilities, outlined above, lo detect material misstatements in respect of irregularities, including fraud. These matters were discussed amongst the engagement team al Ihe planning stage and the team remained alert to non- compliance throughout the audit. Audit procedures undertaken in response to the potential risks relating to irregularities (which include fraud and non-Gompliance with laws and regulations) comprised of.. inquiries of management and Trustees as to whether the enlily complies with such laws and regulalions., enquiries with the same concerning any actual or potential litigation or claims, inspection of relevant legal correspondence,, review of Trustees meeting minutes; testing the appropriateness of journal entries,. and the performance of analytical review to identify unexpected movements in account balances which may be indicative of fraud. No instances of material non-compliance were identified. However, the likelihood of detecting irregularities, including fraud, is limited by the inherent difficulty in detecting irregularitie5, the effectiveness of the entity'5 controls, and the nature, timing and extent of the audit procedures performed. Irreg ularities that result from fraud might be inherently more diff icult to delecl Ihan irregularities that result from error. As explained above, there is an unavoidable risk that material misstatements may not be detected, even though the audit has been planned and performed in accordance with ISAS (UK). A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at.. htt s'.11 .or .uklaudilorsr 'bllities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required lo state to them i n an auditor's report and for no other purpose. To the fullest extent permitted by law. we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions w have formed. AM Skilton {Senlor Statutory Audltor) For and on behalf of: Brewers Chartered Accountants, Statutory Audilor Bourne House, Queen Street, Gomshall, Surrey GU5 9LY Date: 28 November 2024 Charity Nurnber 1026822 Page121 Company Number 2802109
qiiv4•Tr er n5B Consolidated Statement of Financial Activities for the year ended 31 March 2024 Suwopl¢d L411763 0111%111 J¥J81 lJQ9 thi chaD¢Db4rl*Wthl SuppoMertllNslr¥ 2JlJ.J&J 412.fy4'. IYJG971 ui Charty Nurnbèr 1026822 Page122 Company Nurnt¢r2802109
aAv4•i ns6 Consolidated Balance Sheet as at 31 March 2024 io Ji aJt4 lo32}
32J 97JS4. M4W6 41w 14 These financial statements have been prepared in accordance with the special provisions applicable to companies subject to the small companies, regime. Slgned on Behalf of CAYSH Trustee$ Bhavesh Padhlar Chalr of the Board Andrea Jean Dunhlll Trustee Date: 28 November 2024 Date: 28 November 2024 Charity Number 1026822 Page123 Company Number 2802109
en er ns ststement of Cash Flow as at 31 March 2024 5rATEME0FcAsHFL0WsFoft TFtEYEARBIDEDg1 MARC112014 Cash floivJlfOm operatinii£tlvft1es- Nel h prtyvirfed by Iu5•d iAloper3rlnK?ttivltl InteresLp¥ld rox pild 2B3,LYJ6 1£,9371 18,93?1 CaJh IIthw51¢om Invuilniartlvlil Dlvlden<15. InEr•5t rantsfrorn In¥4str7eTrts Purchase of propertyplaftt& •qtsipm•Ttt Ps•¢H4IwAd15pouI olproputy, plant & •gulprnant Intor?st r•tèivèd Proc&eLlsfrom sale Df Invosrm•nts 3.125 16,3531 1,149 114.9871 PurGhi911nVC5lffl¢n&f ¢Jsh floiisfttsmflftanc7l{bctl¥li1•5 C•pltil r•payrnenfs Intheyoar Pro¢e•dsfrornb3Trkborrowlny tIn¢rIll(4th.& cash [vIl¢tr 279, 22,775 'Cash •nd nsh •qLF1¥71Rou•t. be6TnnlTwpittfvr•port1P•th 203,827 226.6C 483,695 203,827 Ch•ryiD¢•Shandcth•4ui¥•ntsInthr•Ptyrtlrlporf0o 279 2L77S Nt movemqntlnfundsforth• r•portlniparlod Adju5¢m•ntslori Deprec•¥l)ncharie5 Dlvldends, Inrtrkst pndAent&fromln¥4srmants Iiri¢roaselldecre?so In IlÈthor5 Incr•Ade£reS•).1ffCrQdItOrS 113.377 23,110 12.SB7 13,1?51 .208.162 147,9051 12,203 11.191 7.013 150,1141 Neioshproded by ILsd InlDp•rBtlnsèctlvltlÈs .2096 a.937 Charity Number 1926822 Pag8124 Cornpany NYrnr2802109
00 o en Br n50 Notes to the Financial Statements for the Year Ended 31 March 2024 Notesto the Financial 5taternerbtsforthp Year Ended 31 Mah 2024 l. Polldes ststlktory InfDrrnaUon CAYSH15 a ch8rrtable cgmpany Ilmlted by wtjtaniee and15 Incorporated In Engl8nd and Wales: The re8Istered office addre5515 Weatherlll House. New south Quartgr. 23 WhTtestone Wèy, Croydon, CAO 4WF. L2 easts of preparatlon The Ananclal Stotements of the ch8rlty, bvhlcb Is a publlc benefft entfty, have been pEPad In accordance wlth Accounyng and ReparMn8 by ¢harfties:siatement of Aecornmended Practtce appll¢able lo charltles preparing thelr accauiits accordance iwth the nnanclal pOrNstandard applluble Inihe UK8nd Republle of Ireland IFRS 102112nd Edmon, effacUveJ8nu3ry 2019,.'Charlttes SORP'I, Companles Act 2006 and the ch8r[e5 overnlng document. The timanclal statements hève been prepared underthe h15torlc81 c05t conventlon, Th• consolldated financl•l 51atern•nts of the Group incofporatethe fin4n¢lil st•t•mentsof CAYSH ••d ltsSubrtry undert3kln& CAYSH EnterprlseCIC. iotal Incomln8 resources attrtbutable to the char were £2,197.76612024: £2,552,C#)71. Th• ngt outgolng re50urce5 attrlbutable to the chathy were E2,063,011 12024: E2,531,668j. ls permltted bysecuon 40Bof the Companles AGt2OJ6, and a150 by FRS 102 SORP. no separatestaternent of ftn8nclal 8thvltle51s presented In respe of ihe parent wmp3ny. The accounts are prepared In Sterling,which 15 the funthon41 currew olthR Ch8rlty. Monot4ry amounts in these flnancial statements are Founded tothe ne&re5t E. PubNcbenefftentlty The charn3ble company m&•tth• definitjon ol • publlc bEnefft entttyunder FR5102. TheCh8rlty manage5 hou51nB prJpert&s on behaHof reglstefed hou51wassociatTons 8nd London 8orough of Cfoydon Social S&rvice5. Vndèrth• terms of management agrgements betr41•n the G)mpany and the a5stsclsons,thQ Charlty rétèlves Income and Incuts expendlturE both as prlndpal and as a8•nt forthe housing assoclaYon5, All Iranucttons I,e, those relattng to •ttlvlYes both as 98enl and prlnclp81, are refftected Sn the SUtementof Flnanclal AcYre511Cllme and ÉxpendFtur& Account IA Gulnl Conc•rn ThetfUStees con51der thètth•r• 4re w materlal unc•rtalntye5 about thè chirllable rompany's èblllty to o)nttnue •5 a golng cllncern. Keyiudgements that the charltable comp8ry h8s made whlth h3ve a slgnlflc£nteffect Drithe 8ccounts relatestothe recoveT8blllty of éèbtor balances, whereby the provlslon15 baséd cn rnanagements, 85sssrnent of the r@covér8blllty of these bAlances. The tru5t*&5 do not conslderthatthere are èny srCeS0f esttrnatlon uncertalnty atthe reporttng dat• that have a signillcant r15k of cau51ng a matedal adlustmeDt to the carrylng amounts of assets and IlabllMe5 i¥lthln the n£¥t re ortyn 2rlod. Charity Nurnber 1026822 Page125 Company Number 2802109
00 o aG]IQ nse Notes to the Financial Ststements for the Year Ended 31 March 2024 ConL IS lftcorne Irorne Is reco]Sed when the charity has entttlementto thefvnds, any perfomance condltior¥ attached to the income have been met, It ts probablythatthe Income will be recelved andthBtthe amoLtnt can be measured rellabty. INome is deferred where It relatéSto an aareernentto pro¥e senrioslora specific period and has been recelved In ad%nce of that perfod. For le8acies, entitlement Is tsken a5the earller of the date on whlch ether, the charlty Is awarethat probate ha5 been grat)ted,thÈ estste has been fina115ed and notth"caMort h8$ been madè by the exetutorl51 to the chgrttythat distrIbOn wlll be rn•d•, or when A distribuyon 15 receivèd frorn the estate. Re¢elpt of a leRaty, In ivF)l• or In part, Is only consld•r•d probablé when the amount ran b• ma?sured reii#lJly •nd the charity ha5 been notr•d of theexecutoV5 InieNitoTh to make • dlstrlbutlon. Where le8acles h8ve been nfied to the charlty, or the Ihartty Is awarq ol theBrènttng of probate, andthe crfterla for Incorne fecognmon have not been met, then the legacy Is treated a59 contrngent 85set 8ThJ dlsdosed ff mgterfal. lffj ITht•r¥treceb Intere5ton funds held on depDt Is Included wvhen recèivaNe 8ndthB arnount c3n be ffleasured rellably bythe charlty, thts15 norrnallyupon notlficatton ol the Intsiest pald or payable bythe ban 1.7 Expendlture and IrrEco¥ernbfeVAT Sal8ry8nd eveiheads Ire 8PPOrtloned been expèndlture headin85 on th• Ststement ol Fin•nc141 Athvmes onthe b8515 01 staff M•4)lorated toth IrtitIeS reprosetrt4d, All wpen5ossro r8pJ¥n15eil OA an ac¢fuals ba515. Governance costs comprlsé tarnparysecrotsrtal, AGM, rnomborship, èxtérnal and Intèmal audlt.The Cosis a150 Includean alloCaOn of Indlrect Costs to eover supportfrom Ihechlef E¥ecutt¥e and other èy2cuYve dlrertor58nd serAie deportrnents. Irrecoverable VAf15 tharyed Js • CQ5t 8¥alnstth• arMty lor whlth th¢ •xpendlture wo5 Inwrred. T¥n8lble Flxed Assets Trn8ltyle fixed assetsare Included In the b41gnre sheet at CC5t. DepreclOnl5 provlded at rates cakulated to tte down the c05t of each 85Sètto •sfmated re51du•l value over It$cted useful ll•. Computer Equlpm•nt- 3 and 4 years Strawht Ilne basls Olfice Equlpment- 4y•r55trdlghl Ilne basls l& Ftsed A55etlnvestments Flxed asset Inve5trnents ar Included at c¢stand Telate to lrtv4stmnt In 5ubsidlary. Chanty Number 1028822 Page128 Company Numbèr 2802109
nse Notes to the Financial Statements for the Year Ended 31 March 2024 Cont. 1.10 Cjsh * bank and in hind Cash at bank and c2sh In hand include5 cash and shortterm hlghly Ilquid investments with a short mbturfcy of three rnonths or less form the date of acqulsttion or opet)ing of the dep05Tt or simllar account. Bank overdrafts are shown w(thln borrowin8s in current Iiabilitie5. 1.11 Ftnandal Instruments The charity only has fln8nclal assèts and fin&nclal Ilablllttés of a klnd thst qualtfy_as ba5ic*nanc5al Instwments. Baslc financlal Instruments are Inlti8lly recognlsed 8ttransactlon value and 5ub5equently mÉ8sured at thelr settlement value wlth the eXcepn of bank1oan5 whlch are subsequently me85ured at amortlsed c05t using the effeCte Interest mÈthod. 1.12 Emplay2e benefft5 The cost of any unu5Èd hollday entttlement Is recogn15qd In the period In which the Èmploytte'5 5•ry1¢es are recelved. rern)inatton beneftts are recognlsed lrnmediately •s an expense wlththe Ch8rlty Is demonstrab commltted to tenTln8te the employment ol Sn ernployw or to provlde termlnauon benefits. 1.13 Wrement keneffts The CharTty provldes ac£es5 to 8 Stakeholder penslon wlth the Stord8rd Ufe Assurance Company 4nd makes contrlbullon5 to the st8kelwlder and personal penslon5 of staff rnèmbefs who quallfy: In the ye8r to 315t M8rch 2024 these contrlbuttonswere rtmde at the Tate of 5% of gross salary for perrnanent 5t3ff ivha had Compted è probatlonary peTlod In post. 1.14 OpprntlAI Leases Operatlng Leaseg poyable sre ch8r8ed on a 5lralBht-nÈ bas15 overthe tefm of the lease. 1.15 Fund accounung General Funds are avallable for use at the dlscretlon of the Thjstees In further8nco of GenefBI obJectlv of the charity R•strlcted Funds are funds to bè used In accord8ncÈ wlth speclfic ro5trlctlons Imposed bythèds)nors 1.16 Taxatton The company Is a chartty andls therefore èxempt from ts¥Ation. TheCharW'5 5ubsidlary gfft5 any IrMet0th¢ chari to mlY8ate any tax obll8ations. 1.17 Related Party dlsc105uros The charlty hastsken advantage of the exernwon avallable under FRS 102 ivhereby It h15 not dlsclosed transactions with any wholly oivned subsSdI&ryundÈrtakl, 1.18 Crftlol accountlng e5tlrnite5 and ludyrnents In the appllcatlon of the Charlty'saccounYnB poll¢les,theTru5tees are required to makelud8ements, estlmats5 and a55umpYongabout the carrylng amount of 8ssets and Ilabllitlesthat are nut Teadily 8pp8rent from other soiirce5. The e5tlmate5 and a550clated 855UmPtlon5 are based on h15torical experlence and olherfattorsthat are con51dered to be relevant, Actual Tesults may dlfferfrom these gsmmates, such est(mates are geneIlY in relatlon to the recoverablIof rentdebtors, Wheb¥ the prthlsk>n In the accounts15 b85ed on Informatron prOded by managernent. Charity Number 1026822 P8ge127 Company Nurnber 2802109
aao°o er ns¢ Notes to the Financial Statements for the Year Ended 31 March 2024 Cont. , Notes to th• Flnanclal Statements for the Year Ended 31 Maroh 2024 l Unr•strfct•d Funds 2024 UnrestNcl•d Fund$ 2023 Support•d Hou51nq Rent In resoec.t of managed hosteLs Income Irom Local AuthDrftles 1,204.617 1.436.253 Conclerge Sery(ces ,'Income from Houslng Assoclatlpns Other 898.466 758.215 10.170 2,204.638 2.103,083 Unr•stnrt•d Funds 2024 Unr•strlct•d Funds 2023 i191n0.% and Floatlng 8uppori Supportlng Peopte Income 'Fees Ifom iodglngs and oifier Incon 798,397 2.385 800.782 665.794 ', 357.969 1.023.763 Advle• S•rvle• R•gtrict•d Funds 2028 Funds The Group recelved granls lowards Salaries and wnnlng costs as detaued belo. London Borough tsr Croyd. on". Aqvlce & cOrrU[ty_SupNt. 5.000 5.000 57,555 57.555 Chway Number 1026822 P>Jè | 26 Company Nurnber2802109
aa(5oC5 ns¢ Notes to the Flnancial Statements for the Year Ended 31 March 2024 Cont. 2024 2023 ,5. Oonatlons & Other Incomè , Income derived from Funiyralsing and Other Incclrp 40.824 33287 2024 2028 8. Incom• from Inv•stm•nts Rece(vable on Bank Deposll AccDunt 3.125 1.149 7. Expéndltur• on Ralslng Funds No assoclaled expendilures occurred In ellher Ine ¢uThentyear. nthe prEor year. e. Expendltur• on Charltabl• a¢tlvll1•s 2024 202a 13upport•d Hou51ng j Salarles and Ornce Costs Dlfect Expen4es Support Costs 1.728.661 574.453 19a.639 1.646.688 807.973 262.316 Lodglngs and Floatlng Support Salarles and Office Costs Dlrect Expenses Support Cosls 250.471 20&699 65.579 75.858 Advlce S•rvlce Salarfes and Office Costs Support Costs 4,450 550 51,224 6.331 2.83g.437 3.297.282 Charity Number 1028822 P0129 Cornpany Nurnber2802109
nst Notes to the Financlal Statements for the Year Ended 31 March 2024 Cont. 8a. Governanca costs (inclL4leJ Ivithtrnnoe 8 aèovel 2024 2023 Auoit fee Committee Expns6s & Recruitmént Leal fges & Professional 12.760 148 32.788 14260 39 31.420 45.696 8b. Total Exp8ndlturelR68ourc•s Expended (so IrKlu#ed wlth not• 8 abo) 2024 2023 Salarie6 and WBqes EmFloyerfs National Insur8nc& Pension cost8 Aq•ncy staff 1,SSO.121 1.695.416 160.712 70.561 TOTAL STAFF COSTS 1n0561 Printinqlst81ion8rylpublicitv Office Equipmenv Office Rentlset¥Tce charo8 Depreciation Oth8r 8,039 23.204 79.106 12,589 152.110 6.397 57.518 59.215 12.203 TOTAL OFFICE COSTS Rénl8!ch8rA88 to Housinp Assn8 MaintenanceAntgmal Decorations LodAinqs Hou88holder Suppc¢rt CharqE}S Oth&r 293,180 101,431 219,377 179,842 416,890 73.101 206.699 317.982 TOTAL PROJECT DIRECT COSTS TOTAL EXPENDITURE 793 829 2 839.437 1.014 672 3,297,283 Ic. Statf and Dlrtctors (Trust•os) The average numtser of employees durlng year was: 2024 2023 58 forwhlch Ihe followlng number ol employee5 earned over £60,000 was as fDIIows: .£70.000-£79,999 £70,000-£79.999 Amount5 shown as Commtttee E¥pense5 (note 8a) felate to the cost ofTacllitie5 fDr meetlngs. reimbursement of travel expenses to meellngs and ci)st of Trustees tralning. Charity Number 1028822 Page | 20 Cornpany Number 2802109
er ns¢ Notes to the Flnancial Statements for the Year Ended 31 March 2024 Cont. 9. Tonglblè A88•b ShortT•mi L•thg Flxthre Flttlfftgs a Offic& Eqvlpm.entl T¢)tal Gwoup 1 Api.120fJ .Addibons 'Ot"SPP8411. 31 Mar¢h 2024 21.275 IQ6 007 Oew•ciion". At 1_hryil 2023 .At 31 March 2024 Not 8ook Vdu•'. At 1 WI 2023 At 31 Maich 2024 15.93 ' Short Tonn Louo FSxiure5, Flttlng$ & Impro¥8monls T1 Cost: .A i Apli 2023 9.657 3,480 BP05818 At 31 Mwch 2024 13.1 13 Oewciation: Chara8 At 31 MArGh 20 'N•t Book Vdu•: 6.169 6003 ..At 31 March 2024 6.003 Charity Nurnb8r 1028822 P>J•131 Company Number 2802109
Èn n5 Notes to the Financial Statements for the Year Ended 31 March 2024 ConL 1D. In¥•6tsTh•nta Group Chavlty 2024 202J 2024 Insdment in RubBkfiy und•rtikJnA 100,100 100,100 Group Chiwty D¢btor¥ 2023 2023 R•M and iAlat0d r¢¢•hilès Tiodl r•cèiYAt4•1 203.395 331.406 151,943 203.395 6,803 1130.4321 1.645 32.921 4.9 331,406 141,404 1147.8681 1.930 Detl [¥Sn Oth•r OÈtsitsrs knDunlg rBceh•E4• froffl qroup qubgidiiry Pr•Mvrn•nlJ 1120,4321 9.743 12.035 T4 Gvoup 12. CMdttorn-AThountslilllng du• thIn l Y•or 2023 2024 202J TrBd• P4y•bl•i otherTe¥ & Soci•l S•cwLy Cu8iJ Oth•r Ci4diiors Accru$ & Oef•w•d InGorn• 18,083 82.361 13,3S1 e8.652 82.42Z 12.180 54.864 19.85Y 8,262 6¢,385 17.69e 94,882 f96 85Y 13. R•wlcthd Fufftd Bolonce Gr•n R•c•lv•d Exwlldltufe In th• Y•4r 000 ooo 14. Unr•lct•d Fund• Gmup DI.13 N•t mov•t 31.03.24 G•n•rnl Fund 352.390 485 767 At 01.04.2J At 31.03.14 Chirty Not Movw•nt G•n•ral Fund 325.261 Th• Gefièidl Fund repr•i•nls thè gener81 uTrr88lrict•d iis•m orth• Gtoup. R••Mi Af• he •t 8 I1 lo Ill il tQ CQFe t)th Ihtht-tém utshl0wffuctulDmts, 8nd fftnÈcA8syry lo down wDisclsl4clNli• in ¥n otg9lli1gd minner In thè eè¥8 Dt ithdmwal tlbjndinq. Charily Nurnber 1026822 Page | 32 Company Number 2802109
aao°c] Notes to the Flnanclal Statements for the Year Ended 31 March 2024 ConL und•rop•ralng l•al• s a¢SI Marth 2V24theGrwp held thefdl(yAfng &trinent. 2020 In 55than LWY In l)tol14e w¥.. ARerwmlMn S ye. TtslO1 17,4CQ 15,211 15.$5U 15.55 11. •Ji•pMl• •tN•tA•ts B•lw••n pun¢s T•nqlbl• As¥•t• Curr•M ultyuw ?,ooo 8.000 15 106867 465 It7 17. L9 ld Idrnlni•Uv• d•WIJ cnaityNumber 1026822 Cornpany nvmber Q&D2100 sieo161eifd omre weètherfll HousD. IstraWler. 23WhNebloMW4y. (W. CRO 4 Thed1CtOrSrt$letS are8iiffmbers ofthetithrfty4nd tdleClfveiy¢omptse th> MahayemenietymNttewnich blm gD¥efnino uooy ol Ine chanty TtteM8n)oemeni Comniiee Isele£lcO ai Ine Chonvsmnuai Generni Mcdinu. Awthnime(ts Iolhe Conv1 rnBy be tna4e by lis memNrs aurfng the ye•r. In aceoro•n¢e¥Ath thpChthtySArtlci8soIAssociaUoD. MembQts aifriiRble lor IneCbtrity'$iiaL4liue$Bno deDlsrfl¥l memb8rJno up¢Oc4YtsrCéinq lo memtsèr lor Inose IraTrsacuws eniere4 Into b&ioro Inai aai?. 10 a MIrnMll Charliy Number 102e822 Page | 33 Company Number2802109
altSt3 er nso 6. Legal and Administrative Details CAYSH Registered as a charity, CAYSH is a company limyted by guaranteewithout share capital, under Memorandum and Articles of Association dated 22 March 1993. Company number: 2802109 Charity Number: 1026822 Reglstered Office: Weatherill House, New South Quarter, 23 Whitestone Way, Croydon, CRO 4WF The directorsltruslees are all members of the Charity and colleclively comprise the Management Committee which is the governing body of the Charity. The Management Committee is elected at the Charity's Annual General Meeting. Appointments to the committee may be made by its members during the year, in accordance with the Charity's Articles of Association. Members are liable for th8 Charity's liabilities and debts whilst being a member and up to one year after ceasing lo be a member for those transactions entered into before that date, to a maximum of £1.00 CAYSH Enterprlse CIC Company Number: 08774028 Registered Office: Weatherill House, Naw South Quarter, 23 Whitestone Wayi Croydon. CRO 4WF Group Admlnistration Auditors Brewers Bourne House Queen Street Gomshall GU5 9LY Bankers Barclays Bank plc 1 North End Croydon Surrey CR91RN Sollcitors Marsons Solicitors LLP Leonard House 7 Newman Road Bromley Kent BR11RJ Telephone: Email: Internet: 020 8683 0227 Info sh.or ca bsi CJQ disability tJG confident Employer INVESTORS SN PEOPLE EMPLQYER Charty Number 1020822 Pa9e134 Company Numb8r 2802109