Trustees, Report and Consolidated
Financial Statements CAYSH
year-end 31 March 2024

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Table of Contents
q. Introductlon
2. Objects and Actlvltles
Purpose and Public Benefit
Main Activities of CAYSH
Prevention Services
Concierge Services
3. Achlevements and Performance
Group Objectives 2023-2024
Service Outcomes
CAYSH Enterprise CIC
4. Flnanclal Revlew
Income
Expenditure
Investment Powers and Policy
Reserves Policy
Going Concern
Future Plans
5. Structure, Governance and Management
Appointment of Trustees
Trustee Recruitment, Induction, and Training
Trustees, Activity 2023- 2024
Principal Risks and Uncertainties
Statement of Trustees, Responsibilities
Independent Auditor's Report to the Members of CAYSH
Consolidated Statement of Financial Activities for the year ended 31 March 2024
Consolidated Balance Sheet as at 31 March 2024
statement of Cash Flows as at 31 March 2024
Notes to the Financial Statements for the Year Ended 31 March 2024
6. Legal and Administrative Detalls
Charty Number 102e822
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ompany Number 2802109

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1. Introduction
The trustees present their report and audited financial statements for the year ended 31 March
2024.
The financial statements comply with current statulory requirements, thè Articles of
Association. the Companies Act, and the Statement of Recommended Practice - Accounting
and Reporting by Charities- SORP applicable to Charities preparing their accounts in
accordance with FRS 102.
These audited financial statements have been prepared in accordance with the Charities Act
2011, The Companies Act 2006 and Accounting and Reporting by Charities.. Statement of
Recommended Practice applicableto charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102} (2nd
Edition, effective January 2019) ISORP FRS102).
CAYSH is a charity registered with the Charity Commission for England and Wales. The charity
rebranded in February 2011 having formerly been known as Croydon Association for Young
Single Homeless. CAYSH is also a company limrted by guarantee which is governed by its
Memorandum and Articles ofAssociation dated 23rd February 2011 which updated the original
Memorandum and Articles ofAssociation signed 22nd March 1993.
CAYSH owns 100 /0 ofthe shares in CAYSH Enlerprises CIC, a social enterprise registered at
Companies House. CAYSH Enterprise CIC'S primary trading activity is the delivery of security
services for residents of supported housing. The governing document of CAYSH Enterprise
CIC is its Memorandum and Articles of Association and the CIC was formed on 13 November
2013.
2. Objects and Activities
The charty objectives for which the charity was established are..
'The relief of poverty hardship and distress among vulnerable persons, especi811y young
peopl8, in partlGiilar but not exclusively through the provision of accommodalion, advice and
support..
Our CAYSH Enterprise supports the charity's objective with its purpose being lo provide
innovative business solutions that benefit the community and provide the Charity with a
suslainable income. Its Concierge service provides people centred safeguarding and security
for our seNice users and for other vulnerable people in supported accommodation.
Purpose and Publlc Benefit
Our vision, mission, value5 and aims
Our vision is for every young person to have a safe home and the opportunity for the best
possible fulure regardless of their experience of homelessness. Our mission is to provide the
high-quality services that enable this and that meet the needs of our diverse service user
group.
Our mission is to provide a safe home and better future for every young person we meet by
providing..
Enterprising solutions and inspired service5 for vulnerable and young people facing
homelessness and other life challenges giving them access to homes and futures that
are fulfilling
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A range ofaGGommodalion advice and support serwices that combine to form a pathway
for young people to progress in life whether they live with their family, other young
people or on their own
Opportunilies for young people to engage in meaningful activities that build confidence
and credibility when it comes to engaging in work, volunteering, training and education
Outreach work within communities to ensure the safety of young people and their
neighbours while creating opportunities for young people to participate in their local
communities.
Our values provide the framework within which we work embracing the diversity of our staff
and servi¢e users.
Commitment
Fairness
Inclusivity
Responsiveness
Compassion
Professionalism
CAYSH, main aim is to reduce homelessness amongst the young laged16-251 and vulnerable,
and to improve their quality of life so Ihat they can live independenlly within the community.
This is achieved through delivering..
Supported accommodation
Mediation
Mental health counselling
Night concierge
Employment mentoring.
We work with Service users come from different communities including asylum seeking
children,. care leavers,. LGBTQi+, young single homeless. In 2023-2024 we helped 288 young
and vulnerable people in the community.
We offer a range of accommodation including 2417 assessment unils., small, shared houses
(some staffed) and supported lodgings where Hosts are paid in return for offering a room in
their home and practical support to the young person.
Our group includes a Community Interest Company whose object dovetsils with those of the
Charily, meeting public benefit by providing a night-time concierge service to support
vulnerable people in the community. The aim of this service is to reduce homelessness by
assisting individuals residing in supported accommodation.
The community interest company demonstrates its public benefit through its stated object of
'assisting vulnerable people. as evidenced by the concierge service providing night-time safety
for residents and communities.
CAYSH Maln Actlvlties
Towards the end of this year we entered a phase of leadership transition as our current CEO
Ann Tighe announced her retirement. We would like to extend our thanks and gratitude to her
for her leadership and ensuring that the Charity and CIC continued to thrive over the last 8
years.
During 2023-2024 we supported 288 young people some of whom accessed more than one
service during their time wilh us as they progressed towards independence. For example, they
may have moved from high support to low support accommodation.
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Accommodation-based Services and Support
CAYSH provides a range of accommodation, matching the needs of the young person to the
style of living and the level of support required. This in turn means the young people have
greater opportunity to progress quickly. We delivered service to the following Boroughs
Croydon. Royal Borough of Greenwich. Lambeth and delivered move on accommodation in
Sutton and client support to Cheshire Council as well as being on provider frameworks for
Tower Hamlets, Bromley, Hounslow and Wesl London. These setvices are for young people
{16-25 years old) facing homelessness including young people at risk,. looked after children
aged 16+ (including unaccompanied asylum-seeking children) and care leavers.
CAYSH leases accommodation under management agreements from Registered Providers
and HMO Landlords, Southern Housing., Peabody., Hyde.. Notting Hill Genesis. We deliver
housing management services on behalf ofthese Registered Providers and continue to invest
in the refurbishment of these properties. We are also continuously to search for new properties
that are easy to maintain with a view to replacing some of the older stock. Andrews Charitable
Trust (ACT) partner us in providing move on a¢¢ommodation for young people through the
Establish project. This project offers affordable move on accommodation for our young people
with minimal support available from CAYSH.
Young people in our aC￿mMOdatIOn typically stay with us for up to two years, during our
Advice and Support Officers (ASO) work with them to develop their emotional resilience and
indepenclent living skills, empowering them to flourish when they move on from us ensuring
they can sustain their tenancy. Placements and levels of support are offered based on the
nature and degree of challenges a young person faces and their levels of independence skills.
We operate within a trauma infomied framework and adopt a restorative approach. Time is
spent by our ASOS in building trusting relationship with young people to help them build a
toolbox of techniques to manage emotional challenges,. make informed decisions and positive
choices.
Supported Lodgings
Our Supported Lodgings accommodation and support services provide a safe, effective and
economical Iransition for young people into independent living by offering them wilh
accommodation in family homes. The service benefits young people who are particularly
vulnerable such as those who are newly homeless, those with little or no experience of
independenl living and those who are unable to live in shared accommodation for safeguarding
reasons.
We have 33 Hosts, some of whom have more than one room. Hosts are integral to these
setvices and to CAYSH achieving its objectives. We ensure Hosts capability through rigorously
vetting and Iraining. All Hosts are subjected to our safer recruitment processes and if they
Successfully pass our assessment process, they are then vetted including Enhanced
Disclosure & Barring Service IEDBS) checks and reference checks. Training our Hosts
ensures Ihat they (and their homes and regular visitors) meet CAYSH'S stringent support,
safeguarding and Heallh and Safety standards. CAYSH'S Lodgings team provides support to
both the young person and Ihe Host throughout a service user's placement.
Prevention Servlces
Restorative Approaches - Mediation Services (Restoring Families)
Spanning our prevenlion and supported accommodation activities, CAYSH'S Mediation
Restoring Families service works with young people aged 16+ at risk of homelessness due to
family breakdown, or those who have become homeless and entered our supported
accommodalion but may be able to return home under altered circumstances. In 2018 we
established our mediation team which supports all our services offers our young people
opportunities to return to families or to mediate continued tenancy with landlords. Staff are
accredited to Level 4 Interpersonal Mediation Practitioner's Certificate {IMPC), accredited
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within the Ofqual Credit & Qualifications Framework. They continue to receive ongoing practice
supervision for cases through UK Mediation.
Young Adults Floating Support Servic8
Floating support is a low-level tenancy sustainment service delivered to young people in need
of support by the local authority but who are not residents in accommodation provided by
CAYSH. The support is usually a maximum of three hours per week. This seNice is intended
for young people who are self-sufficient and emotionally stable but still need some guidance
to ensure Ihal they do not put their tenancy al risk either through debt or behaviour. This service
also supports unaccompanied asylum-seeking children (UASC} placed in temporary
accommodation by Local Authorities.
Ourfloating support service provides a real opportunity to prevent homelessness among young
people by offering early inlervention I mediation with families which allows them to remain at
home if safe lo do so and, supporting the young person to sustain their tenancy in the private
rented sector.
'Your Voice: Your Choice, Project
This project was set up in response to our growing concerns over the deteriorating mental
health of our young people during lockdown. It has been a grant funded pilot, and we are
seeking continuation funding. This project offers a mental health triage and counselling seNice
to our accommodated service users. It currently available to young people in Croydon, Sutton,
Greenwich, and Lambeth.
'Woklng My Way Up Project,
This pilot project was set up to improve employment opportunities for young people in our
setvice who are traditionally less well equipped to compete in the job market having
experienced disrupted education and lacking in confidence. The project works with a local
volunteer service run by Croydon Voluntary Action, which provides training and support for a
dedicated group of employment mentors to be matched with our young people, offering
assistance in job searches, interviews, and training for career choices. During the year we
delivered the following programmes..
Employment Mentoring (including some with work experience)
CV writing
Money management
Support in gaining and remaining in employment
Fundraising
Many other individuals and companies have supported us through donations or time, and we
greatly appreciate this especially at a time when the cost of living is increasing.
CAYSH were very pleased to be nominated as the beneficiaries of a recital held in Southwark
Cathedral in February celebrating the Araba Taylor, whose was a former Truslee of the charity
and sadly passed. Her son Felix Asare gave a moving recital combining classical and jazz and
was joined by his brother and friend who sang, in the magnificent setting of the Southwark
Cathedral. Thank you, Felix, for thinking of CAYSH and continuing the support your mother
gave to CAYSH. Felix raised £1,012.50 for the charity.
Our loyal supporters Bryden Johnson Chartered Accountants have once again given £1,000
as their annual donation. Thank you for continuing to support the work we do and offering us
advice and friendship.
Rokeby Boy5 school have once again been eating cakes and holding fetes to raise a
magnificent £11,338. Thank you so much for selecting us as your charity.
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Our continuing thanks also go to Milheridge Capital Management LLP who have been
supporting the 'Working My Way Up, project with a grant of £5,000, and Andrews Charitable
Trust continue to offer young people in the Establish project a transition fund for when they
leave the project of £500 per person per year.
We were also delighted to receiv8 a donation from, the Masonic Charitable Foundation of£165
and other donors totalling to £224.02 and £10.447.92 via Just Giving.
Whilst not related to this year we wanted to thank all the staff who joined the CAYSH Walk for
Better Futures who raised over £3,000 having walked a magnificent 10 miles. This was one of
the last fundraising events that our CEO Ann Tighe was part of as she has now retired.
Conclerge Services
CAYSH Concierge is a specialised out of hours safeguarding and security seNic8, established
to operate in homelessness, mental health, and supported housing. The service ensures safety
for residents 2417 including preventing anti-social behaviour {ASB} and incidents while
supporting residents working towards independence. During 2023-2024 we kept 410
vulnerable people safe each nighl.
CAYSH Concierge Services keep residents safe across three London boroughs and this year
started a ¢onlracl delivering in Kent County council for the Richmond Fellowship. Static cover
places a dedicated concierge officer within a single property to provide continual support to the
residents and is suitable for higher needs. A roving service offers mobile and responsive
flexible cover al a number of localions throughout the night. This includes regular visits to a
high number of properties with a rapid physical response service accessible to residents via
roving contact phone number.
3. Achievements and Performance
In 2023-2024 we provided a direct service to 288 young people between the ages of 16-25.
Every night during the year the concierge seNice supported 410 young and vulnerable people.
This year has seen the continuation of the cost-of-living crisis that has placed a significant
burden on young people as they try lo live on benefits or low paid jobs that have not been
increased in real terms in line with inflation. In addition, we have seen a number of Local
Authorities declare Section 114 bankruptcy and a downward pressure on funds available to
run seNice such as ours. We have however been prudent in our expenditure and negotiated
ontracl adjustment were necessary to enable us to continue delivering high quality support to
the young people. Where necessary we have reduced contract output, and some Contracts
have reached a natural end.
We have continued to honour London Living wage payments to staff and this has ensured
stability in the workforce.
Our progress to address the balance of income from Local ALrthorty contracts versus grants
and fundraising has continued to be slow given the impact of inflation on grant availability.
However, we have secured grant funding for the continuation of our Working My Way Up
Project which focuses on employment mentoring for those transitioning lo independence. In
addition, we have now employed a business development manager who has a grant target for
the year
Despite this challenging environment we are pleased that we have continued to deliver all our
contractual obligations to service users and have not dropped one shift during the year.
We have remained stable during this challenging year and again returned a surplus.
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Group Objectlves 2023-2024
This year saw the launch of our new three-year Group Strategy set by Truslees l Directors
outlining priorities going forward.
The strategy is built around 3 pillars which strengthen our position in a volatile market and look
to grow in the latter years.
The Objectives are-.
Financial Stsbility
Services
People
Our aim under each pillar follows with a third-year report..
1. Flnanclal Stabillty
AIM- To ensure that CAYSH'S financial position enables it to continue to operate and senie
its users during good times and bad.
OBJECTIVES- Stabilising finances by..
Building reserves to more comfortabl8 levels
Reducing Ihe sensitivity of our earnings to shocks
R&ducing the sensitivity of our Gash flow to shocks
Ensuring transparency on financial performance
Growing our service lines and minimizing losses to mission Gritical services.
2023-2024 progress: Our reserves have increased to £468,767 (including £3,000
restricted), which represents an increase of almost 32 % from the previous year (£355,390}
We have improved our cashflow through implementing better processes for debt recovery
and tightening expenditure through a move to remote working and re-procuring services to
ensure value for money. Our year end position has seen almost a 5-fold increase (£23,110
to £113,377).
2. Serrfices
AIM.. To ensure that CAYSH delivers high quality advice, accommodation and support to
all service users irrespective of their background to maximise positive outcome for them
and deliver, safe homes and better futures, and promote their safeguarding.
OBJECTIVES..
Specialising in those business lines that are profitable and produce positive
outcomes for young & vulnerable people.
Explore new business lines and build on specialist services such as-
Mental health Gounselling
Employment mentoring
Move on
Mediation
Existing services to be promoted..
o Supported Lodgings
Concierge
Delivery of Ofsted compliant services.
2023-2024 progress: Our core services continue to deliver high quality support to
extremely vulnerable young people and adults with complex needs. Our support Lodgings
Host continue lo offer support to our young people. Their commitment and loyalty to
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CAYSH is commended and they have touched the lives of 49 young people this year. Our
supported and move on accommodation has offered 95 young people a chance to recover
from trauma and learn independence skill with some moving into our three houses that
offer independent accommodation. Our floating support service continues to deliver
ongoing support to young people who do not live in supported accommodation bul need
that little bit of extra help. We supported 48 young people in the Community. Our Concierge
service obtained a new contract this year offering support to adults with complex needs for
the Richmond Fellowship. This also extended our area of delivery to cover part of Essex,
and we provided night support to 410 adults with complex needs.
Two indépendently funded projects deliver services identified as being needed through our
young people's sutveys. The Working My Way Up project offers employment mentoring to
those seeking employment and our 'your voice.. your choice, project provides an
assessment and counselling service for young people in our care. Our medialion staff
continue lo support families to mend relationships and to resolve issues belween young
peop18 and landlords.
We will be applying for Ofsted registralion in the coming year and have completed all the
preparation needed.
3. People
AIM..
To ensure our staff have the correct level of skill and competence to deliver to
vulnerable and young people.
To ensure service users have a voice and influence over what is delivered.
OBJECTIVES..
To promote a culture of'no blame, and accountability
To provide an environment where staff welfare is recognised
To ensure staff meet Gore competencies through training and testing
To mentor and coach staff to maximise performance using supeNision and appraisals
to set and monitor targets
To ensure managers have the capability to drive performance through being
accountable for targets and delegating where appropriate
To ensure positive communication across all levels of staff to promote Commitment to
the CAYSH vison and quality delivery
To promote specialist roles within the organisation to respond to changing service user
need.
To deliver a positive and enduring service user engagement programme.
2023-2024 Progress: Staff satisfaction can often be measured by turnover and sickness rates
and CAYSH has demonstrated this year that both are below the sector rate with turnover at
22 % against a seclor average of 28 % and sickness at 7.9 days compared to the sector average
of 8.1 days per person in the year. We have invested in staff welfare offering a ¢omprehensive
Employee Assistance programme and have monthly 'Coffee and Cake, sessions involving
everyone in the organisation. These have been held outside ofthe head office in locality offices
providing more opportunity for staff to meet wilh senior managers.
A comprehensive training programme has been in place and this ha5 included trustees. A
revised induction programme for new trustees is operating which covers governance
responsibilities, site visits and safeguarding practice.
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Our Young Péoples Ambassador (a paid position within the organisation) has been conducting
regular suNeys and focused discussions with seNice users and has presented findings to the
Board ofTrustees. Complaints are low and those we do have relateto repairs and maintenance
delays rather than the support programmes they recelve.
Service Outcomes
Numbers of Young People Receiving a Seniice from CAYSH
In total CAYSH worked with 288 young people with some young people accessing I
progressing through different accommodation and seNices whilst with us.
Type of Service Received by Young People in 2023-2024
,HOU81Na
croydon
Ihls yqar>'" '
RTED
'BUPPQRT
' Croydon,.
Gender l Age ofCAYSH Young People Receiving Supported Accommodation 2023-2024
GENDER OFYOUNG PEOPLE BY AGE
15
FEMILE
MALE
io
•IRANS
16117
21
23
24
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Ethnicity of Supported l Accommodated CAYSH Young Peop18 2023-2024
ETHNICITY OF CAYSH YOUNG PEOPLE
WHItEBAm5H IB%
. BANE 6315
. MIXEE) VAtIE& B%
•MiXEOOTHER 4
*wH￿E07HER 416
. REF￿D 3
CAYSH Enterprise CIC
CAYSH Enterprise CIC, trading as CAYSH Concierge Services, provides highly trained and
experienced Concierge Officers to a range of supported housing projects in and around
London. By augmenting Supported Housing services with Concierge, providers can better
ensure the well-being and safety of their residents while reducing the costs associated with
tenant-caused property damage and emergency service callouls. In turn this helps ensure
neighbour disturbance and complaints are minimised which leads to a better experience for
residents, the provider, and the neighbourhoods in which supported housing is provided.
CAYSH Concierge is a specialised safeguarding and security service, established lo operate
in homelessness, menlal health, and supported housing. The service ensures safety for
residents 2417 and prevents anti-social behaviour {ASB} and incidents whilst supporting
residents working towards independence.
CAYSH Concierge Services keep residents safe across London and Essex through a mixture
of static and roving cover. Static cover places a dedicated concierge officer within a single
property to provide continual supportto the residents and is suitable for higher needs. A roving
service provides mobile and responsive flexible cover at several locations throughout the night.
This includes regular visit5 to a high number of properties with a rapid physical response
service accessible to residents via roving contad phone number.
In 2023-2024 our Concierge service provided specialist safeguarding and security cover for a
total of410 vulnerable residents across Croydon, Southwark, and Essex. This is in partnership
with CCHA, Certitude. Southern Housing, London Borough of Croydon and the Richmond
Fellowship. In these locations CAYSH Coricierge Services also work with service users in adult
mental health services, homeless young families, and elderly people.
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Y8H Enterprlse CIC
CONTRACTS
UNITS
CAYSH
96
CCHA Lockout Service
150
CCHA Keyring
CCHA Mental Health
77
Certitude
12
Eldon Housing (& Hestia)
14
Southern Housing
Richmond Fellowship (Islington & Southend)
52
Total
410
4. Financial Review
Having navigated our way through the continuing cost of living crisis the CAYSH Group
continues to stabilise its financial position ending the year with a consolidated surplus of
£113,377 which is almost a 5-fold increase from the previous year (previous year profit
£23,110). The whole organisation has pulled together to streamline financial processes and
rigorously apply financial systems.
Our reserves policy has been reviewed and confirmed as sufficient considering reduction in
staffing and reduced expenditure and the Charities free reserves stand at £465,767. With an
additional £3,000 restricted.
Income
Pressure on Local Authority budgets continued this year and this combined with many Local
Authorities being placed under Section 114 for bankruptcy the tightening of expenditure
continues to impact on available funds for local services. The combined income for the Group
was £2,952.814 an 11 % reduction on last year (£3,320,392> following one contract reaching
lerm, new business starting towards the end of the year and Local Authorities freezing annual
increases requested due to financial constraints resulting in volume reductions. Our annual
grant and fundraising targets have been impacted by a mid-year start of the new Business
Development Manager.
Expenditure
Through tightening processes and reslrucluring roles we have controlled expenditure despite
the ongoing cost of living crisis and our group expenditure this year was £2,839,437. The cost
savings of moving to hybrid working and moving to a small head office were realised this year.
We have managed to deliver a modest pay rise this year to help staff meeting increases in
inflation.
Investment Powers and Policy
CAYSH'S Memorandum and Articles of Association provides for investment decisions by its
Board of Trustees. The Board regularly reviews how surplus funds are invested to maximise
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retums on these funds. During the year the Board carried out a comprehensive reviéw of our
investment policy with a view to ensuring that cash reseNes deliver maximum returns with
minimum risk. We have increased our utilisation of savings accounts as our cash flow position
improved. In the coming year the review will consideropening higher interest savings accounts
as cashflow stabilises further.
This policy is designed to achieve a balance between adequate resources to meet the day-to-
day operational requirements of the charity and provide sufficient investment to achieve its
future aims and objectives.
Reserves Policy
In line with Charities Commission guidance on Resetves, the Trustees reviewed and brought
forward the Reserves Policy for 2023-24. This reserves policy remains relevant (reviewed July
20231. Trustees consider free reserves to be those that do not have legitimate designation and
are not restricted by a funder.
CAYSH'S ReseNes Policy is reviewed annually and aims to ensure sufficient funding is
availabl8 to continue all operations in a range of hypothetical situations. Reserves for the
Group at the end oflhe financial year were £468,767 inGluding £3.000 restricted reseNes. This
represents an increase of almost 320/0 from the previous year {£355,390}.
Going Concern
CAYSH is a public benefit entity, and its Board has set out a review of financial performance
and the group's reserves posltion. The year ahead will continue to be challenging because of
the unstable economic environment with inflation impacting on the Cost-of-living and a general
election being held in the summer. This year has demonstraled our ability to meet these
continuing uncertainties and challenges, and we are further positioning ourselves to manage
shocks by restructuring our delivery model lo ensure we are able to offer value for money
without compromising quality of service going forward. Our business development plan sets
new largets driven by the new three-year strategy that once again looks to improve our
reserves by 20% and to diversify income streams through increasing grant funding and
fundraising activities. Linked to this will be the appointment of a marketing officer to maximise
exposure of the charities work and campaign for funds going fotward. Targets have also been
set to increase income through registering with Ofsted lo access the 16117 care market.
Currently we provide services to 16117 not on full care orders. We anticipate that housing will
form a central plank for any government going forward given the raised profile of insufficiency
of housing and in particular social housing in the Country.
Neither the Trustees, nor any key persons within the charily, were aware of either any specific
or general events which would change the charity's status as a going concern.
Future Plans
The 2023-2024 strategy sets out the direction for the Charity and CIC going forward and
provides direction under three pillars as outlined under the Group objectives above. Debt
management will Gontinue to ensure our cash flow remains stable and controls and new
processes around rent and void management together with increased business development
activity will stabilise income. There is a focus on sales in the CAYSH Enterprise CIC and the
promotion of supported lodgings as a positive delivery model of support. We have also had
some success in obtaining contracts for support of young people placed out of county in
London and this is a service that will be promoted to other Local Authorilies with young people
placed in London. We anticipate increased activity in business development in the coming year
as the new role will be operating for a full twelve months and will be supported by a marketing
role in the latter part ofthe year.
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We will continue to deliver services that place the need of the young and vulnerable at the
centre and to build a stronger service user voice within the organisation. We will continue to
focus on employment support, mental health counsélling and affordable move on
accommodation independent of Local Authority contrads. This will be achieved through
continuing to work in partnerships with volunleer organisations,. independent mental health
counselling seNices such as Off The Record and Andrèws Charilable Trust for move on
accommodation. We will continue to employ a service user to be our Young People's
Ambassador as we recognise the important contribution this role has made in the development
of our services.
5. Structure, Governance and Management
Appolntment of Trustees
As set out in the Memorandum and Articles ofAssociation, the Management Committee (Board
of Trustees) shall consist of not less than three members. Only personal members shall be
eligible for election to the committee of management. The Chair of the Trustees is appointed
by the Management Committee. The Management Committee shall have power to co￿p1
additional members, but such Go-oplions must not exceed one third of the existing strength of
the Management Committee at any time nor exceed the maximum number aforesaid. The
committee of management may appoint persons ex-officio to assist in specific or general
undertaking.
Trustee Recruitment, Induction, and Tralnlng
New Trustee5 are recruited through a range of mechanisms designed to ensure CAYSH
benefits from a suitable range of expertise and that the diversity of our Trustees reflects the
diversity of our service user5 and staff group. As with all other staff and volunteers, new
Trustees undergo vetting and including EDBS checks and taking up personal and professional
references.
New Trustees undertake an induction process that includes meeting with key members of the
Management Committee to brief them on their legal obligations under charity and company
law. They are also required to complete safeguarding training before commencing duties. They
receive copies ofthe Memorandum and Articles ofAssocialion, the latest copy ofthe Trustees
Report and Financial statements, CAYSH'S Annual Review and its Strategy. Every year
CAYSH encourages all Trustees to altend external training events relevant to their governance
role for them to perform effectively as Trustees,
Trustees, Activity 2023 - 2024
The full Board of Trustees met four times during the year and one Board Development Day
where collectively the Trustees review CAYSH'S organisational purpose, their leadership,
organisational integrily, risks and controls, the Board's effectiveness, diversity, and its
accountability. As a result of the Development Day a new strategy for the period 2023-2026
was set. In addrtion to the full board, the Finance Developmenl Committee and the People and
Services Committee also met a further four times each during the year. This year Twslees
have focused on developing the new strategic direction for the Group over the next three years
with the aim of maintaining the upward trend in the financial position of the organisation to
ensure future proofing the organisation abilily to deliver high quality services to young and
vulnerable people.
Charty Nurnber 1026822
Pagel 14
Company Number 2802109

enrer
ns¢
During the year there were twelve Trustees and Directors within the Group as outlined below..
Charity Trnstees: 0110412023 to 3110312024
B Padhiar
A Dunhill
G Douglas
S Bartlett-Pestell
L Lathino
D Sanderson-Estcourt
J Castaneda
Chair
Trustee
Treasurer
Trustee
Trustee - Resigned 2711012023
Trustee
TNstee- Appointed 1510812023
Afterthe yèar end, C Galvau was appointed on 2310512024, L Keogh appointed on 3010412024,
G Douglas resigned on 1710512024 and E Odigie was appointed on 3010812024.
Executlve Management Team:
Ann Tighe
CEO
Jacky Fok
Finance Controller
Victor Brown
Head of Operations
Sonia Wilson
Head of People and Culture
Sonia Seevaratnam
Business Compliance and Support Manager
Andre Chopra
Business Development Manager
The Charity extends its thanks to Lance Lathino for his support and service to th8 charity.
The Management Committee {Board of Trustees or'Board'l administers the charity. There are
two committees {Finance Development Committee and the People and Services Committee)
that review the day-to-day working of the organisation and exercise delegated aulhority on
behalf of the Board.
CAYSH Enterprise Community Interest Company
Directors: 0110412023 to 3110312024
A Tighe
A Clark
J French
B Padhiar
S Wales
A Dunhill
Chair
Director
Director
Director- Appointed 1410812023
Director- Resigned 1310712023
Charity ObseNer
After the year end, S Saunders was appointed on 0910412024, A Clarke resigned on
0810712024 and C Deacon was appointed on 2910812024.
Executlve Management Team:
Jacky Fok
Finance Controller
John Olum
Operations Director
Michael Bangura
Operations Director
The Board of Directors wish to thank Simon Wales for his contribution and support of CAYSH
Enterprise CIC over the years.
Charity Number 1026822
Pagel 15
Corn￿ny Number 2802109

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Principal Rlsks and Uncertalnties
Like any other organisation CAYSH faces ongoing risks (e.g. to threat of risks to reputation,
commissioned contracts, Children's legislalion) and risks that are specific to particular events
in its operating environment. During 2023-24 CAYSH reviewed spécific additional risks in
regard of..
Principal Rlsk
Change in Leadership:
Following the announcement of our current
CEO'S retirement next year there is a risk of
loss of skill and expertise during the transition
period which may impact driving the strategy
for the Group through measuring performance
on business plan targets and some targets not
bein
met.
UK Economlc Envlronment:
The impact of escalating world conflict and
continued cost of living crisis wilh potential
limited growth in the economy in the near
futures means an increase in Local Authorities
declaring bankruptcy resulting in conlracts not
being let or a reduction in the funding of
external services. Thi5 also creates greater
competition for limited funds which in lurn
drives down the price for contracts and does
not allow full cost recovery of overheads.
Organisations have had to deal with increased
operating costs over a prolonged period of
time.
Rlsk Management
Early recruitment will be in place to allow
for a full handover period and interim cover
from the current CEO where necessary.
Trustees
Directors
monitor
performance against the strategy by
reviewing reports on targets set al Board
and Committee meetings.
We will retain our commitment lo be a
London Living Wage payer {and where
possible above) to retain the skill and
expertise within the organisation needed to
deliver high quality services. This will be
achieved through reviews of service
delivery model and rationalising roles
without compromising safety of staff and
the quality of services delivered. Some
roles can be undertaken by volunteers.
Negotiations with Local Authorities over
contract prices during periods when
contracts are temporarily extended will
continue and targets for grant funding and
new income will be set for the business
development manager.
We will undergo an extensive timetable for
procurement of services next year to
ensure value for money.
Supported Accommodatlon Regulatlons
for 16 117-year-olds
The inspection and regulation of supported
accommodation for 16 117-year-old young
people on full care orders has been placed
with Ofsted. We are not currently registered
with Ofsled to provide accommodalion and
support lo this category of young people
although we do provide service to this age
range for those not on full care orders. Not
registering will limit our ability to grow our
services and may impact on thosewe currenlly
provide
given
that
other
registered
organisation can house and support both
categories of young people.
We will be applying for Ofsted Registration
in 2024- 2025.
Charity Nurnber 1028822
Ppgel 18
Cornpany Numbèr 2802109

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Risk Management
The Board of Trustees carry out reviews of CAYSH'S risk strategy in order to-
Identify the risks the charity faces
Establish systems and procedures to mitigate the risks identified
Implement procedures designed to minimise any potential impact on the charity if any
of the identified risks occur
The Business Risk Register (BRR) is reviewed monthly by the Leadership Team and eaGh
commiltee discusses the key risk in association with their remit and identifies those that need
escalating to the Board. Each Committee report and the Board report have a standing section
of the risk register. The BRR is based on the IS031000 Risk Management standard measuring
business risks in terms of likelihood and impacl seriousness for the following.. Finance,
Compliance (ConlracVLegislative Compliancel H&S and quality} People and Operations
(including Business Continuity).
Statement of Trustees, Responsibilitles
The trustees (who are also the directors for the purpose of company law) are responsible for
preparing the Annual Report and the financial statements in accordance with applicable law
and regulations.
Company law requires the trustees to prepare financial statements for each financial year.
Under that law the trustees must prepare the financial statements in accordance with United
Kingdom Generally Accepted Accounting Practice (United KingdomAccounting Standards and
applicable law). Undèr company law the truslees must not approve the financial statements
unless they are satisfied that they give a true and fair view of the slate of affairs of the charitable
company and of the incoming resources and application of resources, including the income
and expenditure, of the charitable company for that period.
In preparing these financial statements, the trustees are required to..
a) select suitab18 accounting policies and then apply Ihem consistently.,
b) observe the methods and principles in the Charities SORP.,
c) make jud9menls and accounting estimates that are reasonable and prudent.,
d) state whether applicable UK Accounting Standards have been followed, subject to any
material departures disclosed and explained in the financial statements., and
e) prepare the financial statements on the going concern basis unless it is inappropriate
to presume that the charitable company will continue to operate.
The trustees are responsible for keeping adequate accounting records that are sufficient to
show and explain the charitable company's Iransactions and disclose with reasonable
accuracy at any time the financial position of the charitable company and enable them to
ensure that the financial statements comply with the Companies Act 2006. They are also
responsible for safeguarding the assets ofthe company and hence for taking reasonable steps
for the prevention and detection of fraud and other irregularities.
The trustees confirm that so far as they are aware, there is no relevant audil information (as
defined by section 41813) of the Companies Act 20061 of which the charitable company's
auditors are unaware. They have taken all the steps that they ought to have taken as trustees
in order lo make themselves aware of any relevant audit information and to establish that the
charitable company's auditors are aware of that information.
The Trustees have complied with their duty under the Charities Act 2011 to have due regard
to the Public Benefrt guidance published by the Charity Commission.
Charty Number 1026822
Pagel 17
Company Numb¢r 2802109

Br
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They have referred to the guidance when reviewing our purpose and mission and in planning
future activities. In particular, Gonsideralion is given to how planned future activities will
contribute to our strategy.
Key management personnel
The Leadership Team (LT)
considered Key Management Personnel for Ihe purposes of
SORP FRS102
includes Ihe Chief Executive,. and those posts designated as 'Head of
SeNice' (e.g. including Finance, Operations, HR, Business Development and Business
Support and Complinace, Directors of CIC Operations). These are the most senior managers
in the organisation but are not Directors. For the duration of 2023-2024 the LT comprised eight
posts with a budgetèd total annual staff cost of £405,682.
Related parties and partner agencles
During 2023-2024 CAYSH performed work under contracts with the London Boroughs of
Croydon, Royal Greenwich, and Lambeth and delivered move on accommodation in Sutton
and client support to Cheshire Council. The charity has a number of relationships under
housing management agreements with property owners.
Audltors
CAYSH appoinled Brewers Chartered Accountants in September 2016 and they have audited
the accounts for the year ended 3181 March 2024 and the Trustees intend to re-appoint Brewers
to undertake the audit of the financial statements of the Charity in the following year.
These financial statements have been prepared in accordance with th8 provisions applicable
to small companies subject to the small companies, regime.
By order of the Trustees..
Bhavesh Padhlar
Andrea Jean Dunhill
Chalr of the Board
Trustee
Date: 28 November 2024
Date: 28 November 2024
Charlty Nurnber 1026822
Pagel 18
Company Numter 2802109

ath5@
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Independent Auditor's Report to the Members of CAYSH
Opinion
We have audited the financial statements of CAYSH (the 'parent charitable company,) and its
subsidiary (the 'group') for the year ended 31 March 2024 which comprise the Statement of
Financial Activities. Balance Sheet. Statement of Cash Flows and notes to the financial
statements, including a summary of significant accounting policies. The financial reporting
framework that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting
standard applicable in th8 UK and Republic of Ireland (United Kingdom Generally Accepted
Accounting Practice).
In our opinion, the financial statements-
give a true and fair view of the state of the groups and the parent charilable company's
affairs as at 31 March 2024 and of the group's incoming resources and application of
resources, including its income and expenditure, for the 31 March 2024 then ended.
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice., and
have been prepared in accordance wilh the requirements of the Companies Act 2006.
Basls for oplnion
We conducted our audit in accordance with International Standards on Auditing (UK) {ISAs
{UK)) and applicable law. Our responsibilities under those standards are further described in
the Audilor's responsibilities for the audit of the financial statements seclion of our report. We
are independent of the charitable company in accordance with the ethical requirements that
are relevant to our audit of the financial stalemenls in the UK, including the FRC'S Ethical
standard, and we have fulfilled our other elhical responsibilities in accordance wilh these
requiremenls. We believe that the audit evidence we have obtained is sufficient and
appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial slatements, we have Goncluded that the trustees, use of the going
concern basis of accounting in the preparation of the financial statements is appropriate. Based
on the work we have performed, we have not identified any material uncertainties relaling to
events or conditions that, individually or collectively. may Gasl significant doubt on the entity's
ability to continue as a going concern for a period of at least twelve months from when the
financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are
described in the relevant sections of this report.
Other information
The other information comprises the information included in the annual report other than the
financial statements and our auditor's report thereon. The trustees are responsible for the other
infonmation contained within the annual report. Our opinion on the financial statements does
not cover the other information and, except to the exlent Othe￿ise explicitly stated in our
report, we do not express any form of assurance conclusion thereon. Our responsibilrty is to
read the other information and, in doing so, consider whether the other information is materially
inconsistent with the financial statements. or our knowledge obtained in the Gourse of the audit
or othetwise appears to be materially misstated. If we identify such material inconsistencies or
apparent material misstatements, we are required to determine whether this gives rise to a
material misstatement in the financial statements themselves. If, based on the work we have
Chority Number 1028822
Pagel 19
Company Number 2802109

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perfomed, we conclude that there is a material misstatement of this other information, we are
required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit..
the information given in the trustees, report, which includes the directors, report
prepared for company law purposes, for the financial year for which the financial
statements are prepared is consistent with the financial statements., and
the directors, report included within the trustees, report has been prepared in
accordance with applicable legal requirements.
Matters on which we ar8 requlred to report by exception
In the light of the knowledge and understanding of the group and the parent charitable
company and ils environment obtained in the course of the audit, we have not identified
material misstalemenls in the trustees, report.
We have nothing to report in respect oflhe following matters in relation to which the Companies
Act 2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kepl by the parent charitable company,
or relurns adequale for our audit have not been received from branches not visited by
us., or
the parent charitable company financial statements are not in agreement with the
accounting records and returns., or
certain disclosures oftruslees, remuneration specified by law are not made- or
we have not received all the information and explanations we require for our audit
Responsibllities of Trustees
As explained more fully in the trustees, responsibilities statement the trustees (who are also
the directors of the charitable company for the purposes of company law} are responsible for
the preparation of the financial slatements and for being satisfied that they give a true and fair
view, and for such internal control as the trustees determine is necessary to enable the
preparation of financial statements that are free from material misstatement, whether due to
fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable
company's ability to continue as a going concern, disclosing, as applicable, malters related to
going concern and using the going concem basis of accounting unless the trustees either
intend to liquidate the charitable company or to cease operations, or have no realistic
alternative but to do so.
Auditor's responsibilities for the audit of the financial statements
Our objectives are lo obtain reasonable assurance about whether the financial statements as
a whole are free from malerial misstatement, whether due to fraud or error, and to issue an
auditor's report that includes our opinion. Reasonable assurance is a high level of assurance
but is not a guarantee that an audit conducted in accordance with ISAS {UK} will always detect
a material misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could reasonably be expected to
influence the economic decisions of users taken on the basis of these financial statements.
Charity Nurnbèr 1026822
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Irregular(ties, including fraud, are instances of non-compliance with laws and regulations.
Based on our discussions with the charity's management and the trustees, we identified that
the following laws and regulations are significant to the entity..
those laws and regulations considered to have a direct effect on the financial
statements including UK Financial Reporting Standards and Charity Law
those laws and regulations for which non-compliance may be fundamental o the
operating aspects of the charity and therefore may have a material effect on the
financial statements including compliance with the charitable objectives, public benefit,
safeguarding and health and safety legislation.
W8 d88ign procedures in line with our responsibilities, outlined above, lo detect material
misstatements in respect of irregularities, including fraud. These matters were discussed
amongst the engagement team al Ihe planning stage and the team remained alert to non-
compliance throughout the audit.
Audit procedures undertaken in response to the potential risks relating to irregularities (which
include fraud and non-Gompliance with laws and regulations) comprised of.. inquiries of
management and Trustees as to whether the enlily complies with such laws and regulalions.,
enquiries with the same concerning any actual or potential litigation or claims, inspection of
relevant legal correspondence,, review of Trustees meeting minutes; testing the
appropriateness of journal entries,. and the performance of analytical review to identify
unexpected movements in account balances which may be indicative of fraud.
No instances of material non-compliance were identified. However, the likelihood of detecting
irregularities, including fraud, is limited by the inherent difficulty in detecting irregularitie5, the
effectiveness of the entity'5 controls, and the nature, timing and extent of the audit procedures
performed. Irreg ularities that result from fraud might be inherently more diff icult to delecl Ihan
irregularities that result from error. As explained above, there is an unavoidable risk that
material misstatements may not be detected, even though the audit has been planned and
performed in accordance with ISAS (UK).
A further description of our responsibilities for the audit of the financial statements is located
on the Financial Reporting Council's website at.. htt s'.11
.or
.uklaudilorsr
'bllities.
This description forms part of our auditor's report.
Use of our report
This report is made solely to the charitable company's members, as a body, in accordance
with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so
that we might state to the charitable company's members those matters we are required lo
state to them i n an auditor's report and for no other purpose. To the fullest extent permitted by
law. we do not accept or assume responsibility to anyone other than the charitable company
and the charitable company's members as a body, for our audit work, for this report, or for the
opinions w
have formed.
AM Skilton {Senlor Statutory Audltor)
For and on behalf of: Brewers Chartered Accountants, Statutory Audilor
Bourne House, Queen Street, Gomshall, Surrey GU5 9LY
Date: 28 November 2024
Charity Nurnber 1026822
Page121
Company Number 2802109

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Consolidated Statement of Financial Activities for the year ended 31 March 2024
Suwopl¢d
L411763
01￿11%111
J¥J81
lJQ9
thi chaD¢Db￿4rl*Wthl
SuppoMertllNslr¥
2JlJ.J&J
412.fy4'.
IYJG971
ui
Charty Nurnbèr 1026822
Page122
Company Nurnt¢r2802109

aAv4•i
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Consolidated Balance Sheet as at 31 March 2024
io
Ji
aJt4
lo3￿2}
>32J
97JS4.
M4W6
41w
14
These financial statements have been prepared in accordance with the special provisions
applicable to companies subject to the small companies, regime.
Slgned on Behalf of CAYSH Trustee$
Bhavesh Padhlar
Chalr of the Board
Andrea Jean Dunhlll
Trustee
Date: 28 November 2024
Date: 28 November 2024
Charity Number 1026822
Page123
Company Number 2802109

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ststement of Cash Flow as at 31 March 2024
5rATEME￿0FcAsHFL0WsFoft TFtEYEARBIDEDg1 MARC112014
Cash floivJlfOm operatinii£tlvft1es-
Nel ￿￿h prtyvirfed by Iu5•d iAloper3rlnK?ttivltl
InteresLp¥ld
rox pild
2B3,LYJ6
1£,9371
18,93?1
CaJh IIthw51¢om Invuilniartlvlil
Dlvlden<15. InE*r•5t rantsfrorn In¥4str7eTrts
Purchase of propertyplaftt& •qtsipm•Ttt
Ps•¢H4IwAd15pouI olproputy, plant & •gulprnant
Intor?st r•tèivèd
Proc&eLlsfrom sale Df Invosrm•nts
3.125
16,3531
1,149
114.9871
PurGhi￿911nVC5lffl¢n&f
¢Jsh floiisfttsmflftanc7l{bctl¥li1•5
C•pltil r•payrnenfs Intheyoar
Pro¢e•dsfrornb3Trkborrowlny
tIn¢r*￿Ill(4th.& cash ￿￿[vIl¢￿tr
279,
22,775
'Cash •nd nsh •qLF1¥71Rou•t*. *be6TnnlTwpittfvr•port1￿P•th
203,827
226.6C
483,695
203,827
Ch•ryiD¢•Shandcth•4ui¥￿•ntsInth*r•Ptyrtlrlporf0o
279
2L77S
N*t movemqntlnfundsforth• r•portlniparlod
Adju5¢m•ntslori
Deprec*•¥l)ncharie5
Dlvldends, Inrtrkst pndAent&fromln¥4srmants
Iiri¢roaselldecre?so In IlÈthor5
Incr*•￿Ade£re￿S•).1ffCrQdItOrS
113.377
23,110
12.SB7
13,1?51
.208.162
147,9051
12,203
11.1*91
7.013
150,1141
Neioshpro￿ded by ILs*d InlDp•rBtlnsèctlvltlÈs
.2￿096
a.937
Charity Number 1926822
Pag8124
Cornpany NYrn￿r2802109

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Notes to the Financial Statements for the Year Ended 31 March 2024
Notesto the Financial 5taternerbtsforthp Year Ended 31 Ma￿h 2024
l. Polldes
ststlktory InfDrrnaUon
CAYSH15 a ch8rrtable cgmpany Ilmlted by wtjtaniee and15 Incorporated In Engl8nd and Wales:
The re8Istered office addre5515 Weatherlll House. New south Quartgr. 23 WhTtestone Wèy,
Croydon, CAO 4WF.
L2 easts of preparatlon
The Ananclal Stotements of the ch8rlty, bvhlcb Is a publlc benefft entfty, have been pEPa￿d In accordance wlth
Accounyng and ReparMn8 by ¢harfties:siatement of Aecornmended Practtce appll¢able lo charltles preparing
thelr accauiits accordance iwth the nnanclal ￿pOr￿N￿standard applluble Inihe UK8nd Republle of Ireland
IFRS 102112nd Edmon, effacUveJ8nu3ry 2019,.'Charlttes SORP'I, Companles Act 2006 and the ch8r[￿e5
overnlng document. The timanclal statements hève been prepared underthe h15torlc81 c05t conventlon,
Th• consolldated financl•l 51atern•nts of the Group incofporatethe fin4n¢lil st•t•mentsof CAYSH ••d
ltsSub￿rt￿ry undert3kln& CAYSH EnterprlseCIC. iotal Incomln8 resources attrtbutable to the char
were £2,197.76612024: £2,552,C#)71. Th• ngt outgolng re50urce5 attrlbutable to the chathy were E2,063,011
12024: E2,531,668j. *ls permltted bysecuon 40Bof the Companles AGt2OJ6, and a150 by FRS 102 SORP.
no separatestaternent of ftn8nclal 8thvltle51s presented In respe￿ of ihe parent wmp3ny.
The accounts are prepared In Sterling,which 15 the funthon41 currew olthR Ch8rlty. Monot4ry amounts
in these flnancial statements are Founded tothe ne&re5t E.
PubNcbenefftentlty
The charn3ble company m&•tth• definitjon ol • publlc bEnefft entttyunder FR5102.
TheCh8rlty manage5 hou51nB prJpert&s on behaHof reglstefed hou51wassociatTons 8nd London
8orough of Cfoydon Social S&rvice5. Vndèrth• terms of management agrgements betr41•n the
G)mpany and the a5stscls￿ons,thQ Charlty rétèlves Income and Incuts expendlturE both as
prlndpal and as a8•nt forthe housing assoclaYon5, All Iranucttons I,e, those relattng to •ttlvlYes
both as 98enl and prlnclp81, are refftected Sn the SUtementof Flnanclal AcY￿re511￿Cllme and
ÉxpendFtur& Account
IA Gulnl Conc•rn
ThetfUStees con51der thètth•r• 4re w materlal unc•rtalntye5 about thè chirllable rompany's èblllty
to o)nttnue •5 a golng cllncern.
Keyiudgements that the charltable comp8ry h8s made whlth h3ve a slgnlflc£nteffect Drithe 8ccounts
relatestothe recoveT8blllty of éèbtor balances, whereby the provlslon15 baséd cn rnanagements,
85s*ssrnent of the r@covér8blllty of these bAlances.
The tru5t*&5 do not conslderthatthere are èny s￿rCeS0f esttrnatlon uncertalnty atthe reporttng dat•
that have a signillcant r15k of cau51ng a matedal adlustmeDt to the carrylng amounts of assets and
IlabllMe5 i¥lthln the n£¥t re
ortyn
2rlod.
Charity Nurnber 1026822
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Notes to the Financial Ststements for the Year Ended 31 March 2024 ConL
IS lftcorne
Ir￿orne Is reco￿]Sed when the charity has entttlementto thefvnds, any perfomance condltior¥ attached to
the income have been met, It ts probablythatthe Income will be recelved andthBtthe amoLtnt can be
measured rellabty.
INome is deferred where It relatéSto an aareernentto pro¥￿e senrioslora specific period and has been
recelved In ad%*nce of that perfod.
For le8acies, entitlement Is tsken a5the earller of the date on whlch ether, the charlty Is awarethat probate
ha5 been grat)ted,thÈ estste has been fina115ed and notth"caMort h8$ been madè by the exetutorl51 to the
chgrttythat distrIb￿On wlll be rn•d•, or when A distribuyon 15 receivèd frorn the estate. Re¢elpt of a leRaty,
In ivF*)l• or In part, Is only consld•r•d probablé when the amount ran b• ma?sured reii#lJly •nd the charity
ha5 been notr*•d of theexecutoV5 InieNitoTh to make • dlstrlbutlon.
Where le8acles h8ve been n￿fied to the charlty, or the Ihartty Is awarq ol theBrènttng of probate, andthe
crfterla for Incorne fecognmon have not been met, then the legacy Is treated a59 contrngent 85set 8ThJ
dlsdosed ff mgterfal.
lffj ITht•r¥trece￿b
Intere5ton funds held on depD￿t Is Included wvhen recèivaNe 8ndthB arnount c3n be ffleasured rellably
bythe charlty, thts15 norrnallyupon notlficatton ol the Intsiest pald or payable bythe ban
1.7 Expendlture and IrrEco¥ernbfeVAT
Sal8ry8nd eveiheads Ire 8PPOrtloned be￿en expèndlture headin85 on th• Ststement ol Fin•nc141
Athvmes onthe b8515 01 staff ￿M•4)lorated toth* Irti￿tIeS reprosetrt4d, All wpen5ossro r8pJ¥n15eil OA
an ac¢fuals ba515.
Governance costs comprlsé tarnparysecrotsrtal, AGM, rnomborship, èxtérnal and Intèmal
audlt.The Cosis a150 Includean alloCa￿On of Indlrect Costs to eover supportfrom Ihechlef E¥ecutt¥e and
other èy2cuYve dlrertor58nd serAie deportrnents.
Irrecoverable VAf15 tharyed Js • CQ5t 8¥alnstth• arM￿ty lor whlth th¢ •xpendlture wo5 Inwrred.
T¥n8lble Flxed Assets
Trn8ltyle fixed assetsare Included In the b41gnre sheet at CC5t.
Deprecl￿Onl5 provlded at rates cakulated to ￿tte down the c05t of each 85Sètto •sfmated re51du•l
value over It$￿￿cted useful l*l•.
Computer Equlpm•nt- 3 and 4 years Strawht Ilne basls
Olfice Equlpment- 4y*•r55trdlghl Ilne basls
l& Ftsed A55etlnvestments
Flxed asset Inve5trnents ar* Included at c¢stand Telate to lrtv4stm*nt In 5ubsidlary.
Chanty Number 1028822
Page128
Company Numbèr 2802109

nse
Notes to the Financial Statements for the Year Ended 31 March 2024 Cont.
1.10 Cjsh * bank and in hind
Cash at bank and c2sh In hand include5 cash and shortterm hlghly Ilquid investments with a short mbturfcy
of three rnonths or less form the date of acqulsttion or opet)ing of the dep05Tt or simllar account.
Bank overdrafts are shown w(thln borrowin8s in current Iiabilitie5.
1.11 Ftnandal Instruments
The charity only has fln8nclal assèts and fin&nclal Ilablllttés of a klnd thst qualtfy_as ba5ic*nanc5al Instwments.
Baslc financlal Instruments are Inlti8lly recognlsed 8ttransactlon value and 5ub5equently mÉ8sured at thelr
settlement value wlth the eXcep￿￿n of bank1oan5 whlch are subsequently me85ured at amortlsed c05t
using the effeCt￿e Interest mÈthod.
1.12 Emplay2e benefft5
The cost of any unu5Èd hollday entttlement Is recogn15qd In the period In which the Èmploytte'5 5•ry1¢es
are recelved.
rern)inatton beneftts are recognlsed lrnmediately •s an expense wlththe Ch8rlty Is demonstrab￿ commltted
to tenTln8te the employment ol Sn ernployw or to provlde termlnauon benefits.
1.13 Wrement keneffts
The CharTty provldes ac£es5 to 8 Stakeholder penslon wlth the Stord8rd Ufe Assurance Company
4nd makes contrlbullon5 to the st8kelwlder and personal penslon5 of staff rnèmbefs who quallfy:
In the ye8r to 315t M8rch 2024 these contrlbuttonswere rtmde at the Tate of 5% of gross salary for
perrnanent 5t3ff ivha had Comp￿ted è probatlonary peTlod In post.
1.14 OpprntlAI Leases
Operatlng Leaseg poyable sre ch8r8ed on a 5lralBht-￿nÈ bas15 overthe tefm of the lease.
1.15 Fund accounung
General Funds are avallable for use at the dlscretlon of the Thjstees In further8nco of GenefBI obJectlv
of the charity
R•strlcted Funds are funds to bè used In accord8ncÈ wlth speclfic ro5trlctlons Imposed bythèds)nors
1.16 Taxatton
The company Is a chartty andls therefore èxempt from ts¥Ation. TheCharW'5 5ubsidlary gfft5 any Ir￿Met0th¢
chari￿ to mlY8ate any tax obll8ations.
1.17 Related Party dlsc105uros
The charlty hastsken advantage of the exernwon avallable under FRS 102 ivhereby It h15 not dlsclosed
transactions with any wholly oivned subsSdI&ryundÈrtakl￿,
1.18 Crftlol accountlng e5tlrnite5 and ludyrnents
In the appllcatlon of the Charlty'saccounYnB poll¢les,theTru5tees are required to makelud8ements, estlmats5
and a55umpYongabout the carrylng amount of 8ssets and Ilabllitlesthat are nut Teadily 8pp8rent from other
soiirce5. The e5tlmate5 and a550clated 855UmPtlon5 are based on h15torical experlence and olherfattorsthat
are con51dered to be relevant, Actual Tesults may dlfferfrom these gsmmates,
such est(mates are gene￿IlY in relatlon to the recoverablI￿of rentdebtors, Whe￿b¥ the prthlsk>n In the
accounts15 b85ed on Informatron prO￿ded by managernent.
Charity Number 1026822
P8ge127
Company Nurnber 2802109

aao°o
er
ns¢
Notes to the Financial Statements for the Year Ended 31 March 2024 Cont.
, Notes to th• Flnanclal Statements for the Year Ended 31 Maroh 2024
l Unr•strfct•d
Funds
2024
UnrestNcl•d
Fund$
2023
Support•d Hou51nq
Rent In resoec.t of managed hosteLs
Income Irom Local AuthDrftles
1,204.617
1.436.253
Conclerge Sery(ces
,'Income from Houslng Assoclatlpns
Other
898.466
758.215
10.170
2,204.638
2.103,083
Unr•stnrt•d
Funds
2024
Unr•strlct•d
Funds
2023
i￿191n0.% and Floatlng 8uppori
Supportlng Peopte Income
'Fees Ifom iodglngs and oifier Incon
798,397
2.385
800.782
665.794 ',
357.969
1.023.763
Advle• S•rvle•
R•gtrict•d
Funds
2028
Funds
The Group recelved granls lowards Salaries and wnnlng costs as detaued belo￿.
London Borough tsr Croyd. on". Aqvlce & cOrr￿U￿[ty_Sup￿Nt.
5.000
5.000
57,555
57.555
Chway Number 1026822
P>Jè | 26
Company Nurnber2802109

aa(5oC5
ns¢
Notes to the Flnancial Statements for the Year Ended 31 March 2024 Cont.
2024
2023
,5. Oonatlons & Other Incomè
, Income derived from Funiyralsing and Other Incclrp
40.824
33287
2024
2028
8. Incom• from Inv•stm•nts
Rece(vable on Bank Deposll AccDunt
3.125
1.149
7. Expéndltur• on Ralslng Funds
No assoclaled expendilures occurred In ellher Ine ¢uThentyear. n￿the prEor year.
e. Expendltur• on Charltabl• a¢tlvll1•s
2024
202a
13upport•d Hou51ng
j Salarles and Ornce Costs
Dlfect Expen4es
Support Costs
1.728.661
574.453
19a.639
1.646.688
807.973
262.316
Lodglngs and Floatlng Support
Salarles and Office Costs
Dlrect Expenses
Support Cosls
250.471
20&699
65.579
75.858
Advlce S•rvlce
Salarfes and Office Costs
Support Costs
4,450
550
51,224
6.331
2.83g.437
3.297.282
Charity Number 1028822
P￿0129
Cornpany Nurnber2802109

nst
Notes to the Financlal Statements for the Year Ended 31 March 2024 Cont.
8a. Governanca costs (inclL4leJ Ivithtrnno*e 8 aèovel
2024
2023
Auoit fee
Committee Expns6s & Recruitmént
Le￿al fges & Professional
12.760
148
32.788
14260
39
31.420
45.696
8b. Total Exp8ndlturelR68ourc•s Expended (*so IrKlu#ed wlth not• 8 abo￿)
2024
2023
Salarie6 and WBqes
EmFloyerfs National Insur8nc&
Pension cost8
Aq•ncy staff
1,SSO.121
1.695.416
160.712
70.561
TOTAL STAFF COSTS
1n0561
Printinqlst81ion8rylpublicitv
Office Equipmenv
Office Rentlset¥Tce charo8
Depreciation
Oth8r
8,039
23.204
79.106
12,589
152.110
6.397
57.518
59.215
12.203
TOTAL OFFICE COSTS
Rénl8!ch8rA88 to Housinp Assn8
MaintenanceAntgmal Decorations
LodAinqs Hou88holder Suppc¢rt CharqE}S
Oth&r
293,180
101,431
219,377
179,842
416,890
73.101
206.699
317.982
TOTAL PROJECT DIRECT COSTS
TOTAL EXPENDITURE
793 829
2 839.437
1.014 672
3,297,283
Ic. Statf and Dlrtctors (Trust•os)
The average numtser of employees durlng
year was:
2024
2023
58
forwhlch Ihe followlng number ol employee5 earned over £60,000 was as fDIIows:
.£70.000-£79,999
£70,000-£79.999
Amount5 shown as Commtttee E¥pense5 (note 8a) felate to the cost ofTacllitie5 fDr meetlngs.
reimbursement of travel expenses to meellngs and ci)st of Trustees tralning.
Charity Number 1028822
Page | 20
Cornpany Number 2802109

er
ns¢
Notes to the Flnancial Statements for the Year Ended 31 March 2024 Cont.
9. Tonglblè A88•b
ShortT•mi L•thg Flxthre* Flttlfftgs a
Offic& Eqvlpm.entl
T¢)tal
Gwoup
1 Api.120fJ
.Addibons
'Ot"SPP8411.
31 Mar¢h 2024
21.275
IQ6 007
Oew•ci*ion".
At 1_hryil 2023
.At 31 March 2024
Not 8ook Vdu•'.
At 1 WI 2023
At 31 Maich 2024
15.93
' Short Tonn Louo FSxiure5, Flttlng$ &
Impro¥8monls
T￿1
Cost:
.A i Apli 2023
9.657
3,480
BP05818
At 31 Mwch 2024
13.1
13
Oewciation:
Chara8
At 31 MArGh 20
'N•t Book Vdu•:
6.169
6003
..At 31 March 2024
6.003
Charity Nurnb8r 1028822
P>J•131
Company Number 2802109

Èn
n5
Notes to the Financial Statements for the Year Ended 31 March 2024 ConL
1D.
In¥•6tsTh•nta
Group
Chavlty
2024
202J
2024
Ins*dment in RubBkfiy und•rtikJnA
100,100
100,100
Group
Chiwty
D¢btor¥
2023
2023
R•M and iAlat0d r¢¢•hilès
Tiodl r•cèiYAt4•1
203.395
331.406
151,943
203.395
6,803
1130.4321
1.645
32.921
4.9
331,406
141,404
1147.8681
1.930
Detl [¥￿S￿n
Oth•r OÈtsitsrs
knDunlg rBceh•E4• froffl qroup qubgidiiry
Pr•Mvrn•nlJ
1120,4321
9.743
12.035
T4
Gvoup
12.
CMdttorn-AThountslilllng du• ￿thIn l Y•or
2023
2024
202J
TrBd• P4y•bl•i
otherT￿e¥ & Soci•l S•cwLy Cu8iJ
Oth•r Ci4diiors
Accru￿$ & Oef•w•d InGorn•
18,083
82.361
13,3S1
e8.652
82.42Z
12.180
54.864
19.85Y
8,262
6¢,385
17.69e
94,882
f96 85Y
13.
R•wlcthd Fufftd*
Bolonce
Gr•n
R•c•lv•d
Exwlldltufe
In th• Y•4r
000
ooo
14.
Unr•*lct•d Fund•
Gmup
DI.￿13
N•t mov￿•￿t
31.03.24
G•n•rnl Fund
352.390
485 767
At
01.04.2J
At
31.03.14
Chirty
Not Movw•nt
G•n•ral Fund
325.261
Th• Gefièidl Fund repr•i•nls thè gener81 uTrr88lrict•d iis•m* orth• Gtoup. R•*•Mi Af• he￿ •t 8 I￿*1 lo ￿Ill￿ il tQ CQFe t*)th
Ihtht-tém utshl0wffuctu￿lDmts, 8nd fftnÈcA8syry lo down wDisclsl4clNli•* in ¥n otg9lli1gd minner In thè eè¥8 Dt
ithdmwal tlbjndinq.
Charily Nurnber 1026822
Page | 32
Company Number 2802109

aao°c]
Notes to the Flnanclal Statements for the Year Ended 31 March 2024 ConL
und•rop•ralng l•al•*
s a¢SI Marth 2V24theGrwp held thefdl(yAfng *&t￿rin￿ent￿.
2020
In *55than LWY
In l*)tol14e w￿¥..
ARerwmlMn S ye￿.
TtslO1
17,4CQ
15,211
15.$5U
15.55
11. •Ji•pMl• •tN•tA**•ts B•lw••n pun¢s
T•nqlbl•
As¥•t•
Curr•M
ultyuw
?,ooo
8.000
15
106867
465 It*7
17. L￿9￿ *ld Idrnlni*•Uv• d•WIJ
cnaityNumber 1026822
Cornpany nvmber Q&D2100
sieo161eifd omre weètherfll HousD. I￿s￿￿traWler. 23WhNebloMW4y. (W. CRO 4
Thed1￿CtOrSrt￿$letS are8iiff*mbers ofthetithrfty4nd tdleClfveiy¢omptse th> MahayemenietymNtte*wnich blm
gD¥efnino uooy ol Ine chanty TtteM8n)oemeni Comniiee Isele£lcO ai Ine Chonvsmnuai Generni Mcdinu. Awthnime(ts
Iolhe Conv￿1￿ rnBy be tna4e by lis memNrs aurfng the ye•r. In aceoro•n¢e¥Ath thpChthtySArtlci8soIAssociaUoD.
MembQts aifriiRble lor IneCbtrity'$iiaL4liue$Bno deDls*rfl¥l memb8rJno up¢Oc4￿Y￿￿￿tsrCé￿inq lo
memtsèr lor Inose IraTrsacuws eniere4 Into b&ioro Inai aai?. 10 a MI￿rn￿M￿ll
Charliy Number 102e822
Page | 33
Company Number2802109

altSt3
er
nso
6. Legal and Administrative Details
CAYSH
Registered as a charity, CAYSH is a company limyted by guaranteewithout share capital, under
Memorandum and Articles of Association dated 22 March 1993.
Company number:
2802109
Charity Number:
1026822
Reglstered Office: Weatherill House, New South Quarter, 23 Whitestone Way, Croydon,
CRO 4WF
The directorsltruslees are all members of the Charity and colleclively comprise the
Management Committee which is the governing body of the Charity. The Management
Committee is elected at the Charity's Annual General Meeting. Appointments to the committee
may be made by its members during the year, in accordance with the Charity's Articles of
Association. Members are liable for th8 Charity's liabilities and debts whilst being a member
and up to one year after ceasing lo be a member for those transactions entered into before
that date, to a maximum of £1.00
CAYSH Enterprlse CIC
Company Number:
08774028
Registered Office: Weatherill House, Naw South Quarter, 23 Whitestone Wayi Croydon.
CRO 4WF
Group Admlnistration
Auditors
Brewers
Bourne House
Queen Street
Gomshall
GU5 9LY
Bankers
Barclays Bank plc
1 North End
Croydon
Surrey
CR91RN
Sollcitors
Marsons Solicitors LLP
Leonard House
7 Newman Road
Bromley Kent
BR11RJ
Telephone:
Email:
Internet:
020 8683 0227
Info
sh.or
ca
bsi
CJQ disability
tJG confident
Employer
INVESTORS
SN PEOPLE
EMPLQYER
Charty Number 1020822
Pa9e134
Company Numb8r 2802109