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2021-03-31-accounts

Page
Report ofthe Trustees 1-21
Independent
Auditors'		 Report to the Members 22-25
Consolidated
Statement ofFinancial Activities		 26
Balance sheets 27
Consolidated
Cash Flow Statement		 28
Notes to the financial statements 29-40

Area Annua Itargets Itargets Key achievements Key achievements
CORE
1 Operational Continue to provide accessible specialist Outstanding CQC rating achieved and
palliative and end of life care in a safe, efficient, retained.
& compliant manner. Maintain high quality
standards and achieve positive CQC report.
2 Financial Meet profit and cashf low budget performance. Performance above budget; f3.1m
Comply with Trinity reserves policy & surplus
after
capex.		 Year end
applicable charity financial standards. operating
cash off4.5m.
3 Board Review Board skills and criteria for new trustee 8
new		 trustees with diverse
recruitment. experience & skills appointed in early
2021.
STRATEGIC
Volume Increase in overall and especially community 3.0% fall
in		 overall patient numbers
growth patient numbers.
3-year target+30%		 due
to
pandemic.		 23% growth in
community patients in
prior 3 year
period.
5 Impact Complete successful TAP pilot. Roll out TAP Pilot
ended		 in 2019/20. Some TAP
across north of river catchment. components proved very useful in
lockdown
and
will		 form
part of		 our
future service model.
REVENUE
6 CCG contract Renew CCG contract on improved terms. Contract
extended		 due to pandemic.
Major
one-off
central
government
support
in		 2020/21 and
risk		 sharing
arrangement agreed with ICSs for
2021/22.
7 Retail growth Growth in shop estate and profit per plan. Contribution below budget due to
pandemic.
Fundra ising Growth in fundraising revenue/ profit per plan. Contribution considerably above
growth Trial new fundraising channels. budget.

Segment contribution (K'000) 2020/21 2019/20
Patient care (cost after NHS income) (2,636) (5,226)
Retail post tax (1,128) 1,492
Fun drais ing 5,527 2,748
Property &investment 149
Government
Grants (Local authority		 retail grants &CVJRS forhospice &retail) 1,286 675
Net contribution* 3,197 36
Capital expenditure (73) (501)
Surplus
/ (Deficit) before depreciation		 and after capital expenditure 3/123 (465)

UK Greenhouse gas emissions and energy use data for the period data for the period 1April 2020to 31March 2021 2019/20 2020/21
Energy consumption
used to calculate emissions		 (kwhs) 2,091,666 1,941,376
Energy consumption
breakdown		 khw
Gas usage 1,194,166 1,210,085
Electricity usage 897,500 731,291
Energy consumption
used to calculate emissions		 (km)
Transport 50,012 41,919
Scope 1 Kmissions
in metric tonnes CO2e
Gas consumption 219,547 222,498
Owned transport 5,359 1,851
Electricity Usage 229,401 170,493
Intensity ratios
Hospice emissions
per FTE		 2,054 2,099
Retail Emissions per shop 2,835 1,784

he an nualreport
g ac		 counts next year.
Area Targets
QUALITY L IMPACT
Quality Continue to provide accessible specialist
palliative		 and end of life care in
a safe, efficient, and compliant way
Maintain
high quality standards		 S.CQC rating
Impact Maximise
impact
on
(and
reported		 satisfaction of) patients, family
members
and our community		 derived from every pound we spend
REACH
Volume Continued
progressive
increase
in
overall		 patient numbers, IPU and
community
4 IPU Rebuild
IPU occupancy
during		 FY22
FINANCIAL SUSTA INABILITY
Rebuild Establish
resized shop portfolio		 per the retail plan
retail Stretch goal; rebuild
average
profit per		 shop towards prior levels
Fundraising Return to mass participation
events
Build
on
pandemic
major
relationships		 (e.g. trusts, major donors,
corporate)
Hospice Manage hospice cost base within
plan		 envelope
Negotiate
new 3-year NHS contract:		 improved
EBITDA		 and operational
flexibility
Cash Meet profit and cashflow neutral
budget performance
Comply
with
Trinity
reserves		 policy 5 applicable charity financial
standards
RECOVERY
9 Staff Support
staff to navigate
the		 national roadmap to recovery personally
and professionally
10 Volunteers Introduce volunteers
back to the hospice
11 Users Return to face-to-face services within the hospice
INTEGRATION
12 Integrated Develop and strengthen
relationships		 and leadership profile in ICSs
Care Seek collaboration
opportunities
with		 commissioning, charity, and other
Systems agency providers
Relationship
management
programme		 with GPs, hospitals, and care
homes
DIGITAL WORKING
13 Systems New finance system implemented
New patient record system implemented
External review of ITstructures and processes
14 Service Key services to be available
using digital/virtual		 platforms
provision
EMPLOYER OF CHOICE
15 TRCs Match Agenda for Change and be a London Living Wage employer
16 Retention Development
pathways
and		 skill
mix to		 encourage retention and
progression

Patrons
Her Grace the Dowager Duchess of Grafton
GCVO
The Earl ofSnowdon Sir Michael
Hintze AM
Huw Edwards Alexander
Hoare
Barry Townsley CBE Richard Briance
Guy Dawson The Rt Revd Christopher Chessun
Richard Lockwood Derek Wyatt
Chief Executive Dallas Pounds
Company Secretary Sara Griffin
Principal Advisers
Bankers: Messrs
C Hoare 5Co.
37 Fleet Street
London,
EC4P 4DQ
Bankers: Barclays Bank pic.
Level 27
One Churchill
Place
London, E145HP
Auditors: Saffery Champness
71Queen Victoria Street
London,
EC4V 4BE

General purpose Restricted Endowment Total Total
funds funds funds 2021 2020
Note
Income from:
Donations
and Legacies
-Donations 4,147,519 225,263 4,372,782 2,443,329
-Legacies 1,714,706 1,714,706 1,357,808
Charitable
activities:
-Patient services 4,174,170 62,000 4,236,170 4,193,197
-Education 6,126 6,126 36,758
-NHSE Coronavirus
support		 1,989,783 1,989,783
Other trading activities:
- Sale ofdonated goods 1,606,438 1,606,438 6,062,470
-Income oftrading
subsidiary		 1,053,742 1,053,742 135,218
-Property income 167,141 167,141 230,231
Invesnnent
income		 17,702 17,702 133,494
Other income 1,285,813 1,285,813 682,717
Total income 14,173,357 2,277,046 16,450,403 15,275,222
Expenditure
on:
Raising f)4ndst
Fundraising
and publicity		 560,944 560,944 1,052,751
Costs oftrading
subsidiary		 3,744,572 3,744,572 4,706,153
Property expense 35,579 35,579 24,384
Charitable
activities:
-In patient care 4,299,150 1,163,166 5,462,316 6,059,492
-Community
&outpatient		 care 3,137,908 1,101,190 4,239,098 4,286,655
Other Expenditure
(Loss on		 Sale) 36,567 36,567
Total expenditure 5 11,814,720 2)264)356 14,079,076 16,129,435
Net income / (expenditure)
before recognised
gains		 2,358,637 12,690 2,371,327 (854,214)
Gains l(losses) on other irrvestments: (33) (460) (493) (231,150)
Gains /Posses) on investment property: 175,000 175,000
Net income / (expenditure)
before Tax		 2,533,604 12,690 ~460 2,545,035 ((,08)S63)
Tax Payable (43,925) (43,925)
Net income
/ (expenditure)
Tax		 after 2,489,679 12,690 ~460) 2,501,910 (1,005,363)
Trans fer between
funds
Net movement
in funds		 2)489,679 12,690 (460) 2)501)910 (1)085)363)
Fund balances brought
forward
at 1 April 2020 19,695,317 119,458 279,943 20,094,718 21,180,081
Fund balances at 31March 2021 22,184,996 132,148 279,483 22,596,627 20,094,718

Group Charity Charity
2021 2020 2021 2020
Note
Fixed assets
Tangible
assets		 9 7,701,755 8,534,411 7,701,755 8,534,411
Investment property 10 5,000,000 4,825,000 5,000,000 4,825,000
Investments 11 5,250,646 5,251,027 5,250 649 5,251,030
17,952,401 18,610,438 17,952,404 18,610,441
Current assets
Stock 32,151 42,956 17,744 12,859
Debtors 12 2,529,268 1,633,117 2,197,443 1,286,791
Cash at bank and in hand 4,558,116 933,676 4,413,013 752,130
7,119,535 2,609,749 6,628,200 2,051,780
Creditors: amounts falling
due within one year 13 2,475,309 1,125,471 1,983,977 567,505
Net current assets 4,644,225 1,484,278 4,644,223 1,484,275
Net assets 22,596 627 20 094716 22,596,627 20,094,716
Funds
Unrestricted funds
Designated funds - cost 16 9,445,381 10,278,037 9,445,381 10,278,037
Designated funds - revaluation 16 3,256,374 3,081,374 3,256,374 3,081,374
General purpose funds - cost 16 9,483,273 6,335,904 9,483,273 6,335,904
General purpose funds - revaluation (33) (33)
Restricted funds 15 132,148 119,458 132,148 119,458
Endowment funds
Cost 14 279,943 279,943 279,943 279,943
Revaluation (460) (460)
Total funds 22,596,627 20,094,716 22 596,627 20,094,716

Group Group
2021 2020
Note
Net cash provided
by operating		 activities 3,673,180 57,929
Cashflows
from investing
activities: Returns		 on investments
Investing
activities
Dividends,
interest and rent &om		 investment properties 17,702 133,494
Purchase oftangible
fixed assets		 (73,431) (500,734)
Receipts &om Sale offixed assets 7,100 7,717
Purchase ofinvestments (300,000) (3,665,840)
Receipts &om sale ofinvestments 5,550,415
(348,629 1,525,052
Movement
in cash and cash equivalents		 3324,551 1,582 981
Notes to the cashflow statement
(i) Reconciliation
ofnet income /(expenditure)		 to net cash inflow from operating activities
Group Group
2021 2020
Net income / (expenditure) for the year 2,371,327 (854,213)
(as per the statement offinancial activities)
Adjustments
for:
Dividends
and interest earned on investments		 (17,702) (133,494)
Tax (43,925)
Other non cash - investment fees 45,879
Depreciation oftangible
fixed assets		 869,520 890,071
(Profit) / Loss on sale offixed assets 29,468 (7,717)
(increase)/decrease
in stock		 10,805 (3,337)
(increase)/decrease
in debtors		 (896,151) (143,446)
(Decrease)/increase
in creditors		 1,349,838 264,186
3,673,180 57,929
Analysis ofchanges in net debt
Opening Cashflow non-cash Closing
2021 movement changes 2021
Operating
Cash		 933,676 3,624,440 4,558,116
Investment
Cash		 5,251,027 ~299,889 4,951,138
Total 6,184,703 3,324,551 9,509,254

k. Depreciation
Depreciation is calculated so as to write offthe cost oftangible fixed assets on a straight line basis over their expected useful life as
follows:
-Freehold property
-Freehold property
improvements
-Equipment, fixtures and fittings
- Computer equipment

Profit and loss account 2021
Trinity Hospice Comprising:
Shops Ltd Agency Trading
Turnover
(agency fee Itrading income)
Less cost ofsales		 3,760,829
~32,287)		 1,526,330 2,234,499
~32,287
Gross profit
Administration
expenses		 (shop operating costs) 3,728,542
~3,835,403		 1,526,330
~1,526,330		 2,202,212
~2,289,073
Net profit for the year (86,861) (86,861)
Gift aid payment
prior year adjust		 318,226 318,226
Gift aid payment
Tax		 ~(43,925
Retained profit for the year 187,440 187,440
The comparative
Profit and loss account		 for 2020 is as follows:
Profit and loss account 2020 Trinity Hospice Comprising:
Shops Ltd Agency Trading
Turnover
(agency fee 7trading income)
Less cost ofsales		 4,879,395
~52,681)		 4,744,177 135,218
~52.681
Gross profit 4,826,714 4,744,177 82,537
Administration
expenses		 (shop operating costs) (4,744,177) (4,744,177)
Other income 675,000 675,000
Net profit for the year
Gift aidpayment		 82,537
~757,537		 82,537
~757,537)
Retained profitfor the year
Income from the sale of donated goods is not included in the subsidiary company's profit and loss account.
Total Total
2021 2020
The assets and liabilities ofthe subsidiary were:
Current assets
Current liabilities		 650,519
~463,076)		 1,208,005
~(1,208,002
Total net assets 187,443
Aggregate
share capital		 and reserves 187,443
Page 31

Analysis oftotal resources resources resources expended expended
2020/21
a) Income from trading subsidiary
Income from trading subsidiary includes f.1,010,354 busness interuption insurance claim
b) Government Grants 2021 2021
Coronavirus
Job		 Retention Scheme 968,882
Local authority
business		 rate grants 309,831 675,000
1,278,712 675,000
Analysis oftotal resources expended
2020/21 Staff costs Direct costs Management Total
2021
Charitable
expenditure
Inpatient
care		 2,926,515 634,789 1,901,012 5,462,316
Community
&outpatient		 care 2,461,700 53,651 1,723,747 4,239,098
Hospice services 5,388,215 688,439 3,624,759 9,701,414
Costs ofgenerating funds
Fundraising
and publicity		 489,988 70,956 560,944
Trading
subsidiary		 2,016,860 1,727,712 3,744,572
Property expense 1,930 33,649 35,579
Loss on sale 36,567 36,567
7,896,993 2,557,324 3,624,759 14,079,076
2019/20 Staffcosts Direct costs Management Total
2020
Charitable
expenditure
Inpatient care 3,405,923 565,163 2,088,406 6059,492
Community
Ck outpatient		 care 2,669,397 53,989 1,563,269 4,286,655
Hospice services 6,075,320 619,152 3,651,675 10,346,147
Costs ofgenerating funds
Fundraising
and publicity		 811,289 241,462 1,052,751
Trading subsidiary 2,400,177 2,305,976 4,706,153
Property expense 1,922 22,462 24,384
9,288,708 3,189,053 3,651,675 16,129,435
Total Total
2021 2020
Support costs
Staff costs 1,866,629 1,852,343
Insurance 49,238 58,034
Depreciation 869,520 890,071
Legal &professional fees 21,987 28,195
Bank charges 3,337 5,097
Repairs &maintenance 129,137 132,776
Utilities &rates 144,202 124,948
Other support costs 519,071 540,383
Subtotal support costs 3,603,121 3,631,847
Governance
costs
Audit fees 19,250 19,325
Trustees expenses 2,388 503
Subtotal governance costs 21,638 19,828
Total management support 3,624,759 3,651,675

6. Net income for the year
This is stated after charging:
Depreciation 869,520 890,071
Auditor remuneration
-Audit fee 19,250 19,875
-Other services (including tax and VAT advice) 2,930 1,450
Operating
leases - charity		 shop rentals 1,344,306 1,446,252
Operating
leases - van rentals		 11,299 8,238
7. Staff costs
Total Total
2021 2020
Staff remuneration:
Salaries and wages 7,591,797 8,348,022
Social security costs 748,696 824,249
Pension costs 586,134 606,932
8,926,627 9,779,203
Agency and contract staff 808,636 1,325,556
Other costs 28,359 36,292
9,763,622 11,141,050
Staff costs (note 4) 7,896,993 9,288,708
Staff costs included in indirect costs (note 4) 1,866,629 1,852,343
9,763,622 11,141,051

Group and
Charity total
Market value at I April 2020 4,825,000
Additions
Transfers
Less: Disposals at Opening Valuation
Revaluation
to MV		 175,000
Market value at 31March 2021 5,000,000
Historical
cost as at 31March		 2021 1,743,626
Historical
cost at 31March 2020		 1,743,626
Fixed asset investments
Group Charity
2021 2020 2021 2020
Total Total Total Total
Note
Investment
in subsidiary		 undertaking 3 3
Other investments 9a)&b) 5,250,646 5,251,027 5,250,646 5,251,027
5,250,646 5,251,027 5,250,649 5,251,030
a) Other investments
Endowment Funds Investment 2021 2020
Garden fund Total Total
Market value at 31March 2020 279,943 4,971,084 5,251,027 5,549,226
Reclassiflcation
Less: Disposals at historic cost (5,459,344)
Add: Acquisitions
at cost		 279,942 20,058 300,000 3,665,840
Transfer 105,420
Net unrealised investment gains/(loss) (460) (33) (493) (472,525)
Movements
in cash investments		 held (279,942) (19,946) (299,888) 1,862,410
Market value at 31March 2021 279,483 4,971,163 5,250,646 5,251,027
Historical
cost as at 31March		 2021 279,942 4,971,195 5,251,138 5,251,027
11. b) Analysis of other investments
Endowment funds Investment 2021 2020
Garden fund Total Total
K
UK investments listed on arecognised
stock exchange:
- Cash 4,951,138 4,951,138 5,251,027
-Unit trusts 279,483 20,025 299,508
Market value at 31March 2021 279,483 4,971,163 5,250,646 5,251,027

12. Debtors
Group Charity
2021 2020 2021 2020
Other debtors 1,806,214 357,457 1,806,213 357,457
Amounts
owed by subsidiary		 undertaking (o) 151 159,184 650,186
Taxation recoverable 122,104 155,342 122,104 155,342
Prepayments
and accrued		 interest 600,950 1,120,167 109,942 123,806
2,529,268 1,633,117 2,197,443 1,286,791
13. Creditors: amounts
falling		 due within one year
Group Charity
2021 2020 2021 2020
Trade creditors 70,966 120,383 70,966 120,383
Taxation and social security 169,649 211,676 169,649 211,676
Other creditors 1,946,618 605,126 1,666,399 108,884
Accruals 288,078 188,287 76,963 126,562
2,475,309 1,125,471 1,983,977 567,505
14. Endowments
Expendable
endowment:
The Garden Endowment fund 2021 2020
Balance at 31March 2020 279,943 302,308
Incoming
Resources
Gains/(Losses)
&transfer		 (460) (22,365)
Balance at 31March 2021 279,483 279,943

Restricted inc ome funds
2021 2020
Total Total
Balance at31 March 2020 119,458 112,373
Incoming
Resources		 2,277,045 329,468
Expenditure
Gains/(Losses)		 &transfer (2,264,355) (278,271)
~44, 112
Balance at31 March 2021 132,148 119,458

ofTrustees for sp ecif ic purposes:
Balance at 31 Designations Utilised
/		 Balance at 31
March 2020 from / (to) (released) March 2021
other funds
Building fund
Fixed assets 7,568,231 532,504 7,035,727
7,568,231 532,504 7,035,727
Equipment
fund
Fixed assets 966,181 (43,624 (256,528 666,028
966,181 (43,624 (256,528) 666,028
Designated
funds		 -fixed assets 8,534,411 43,624 789,032 7,701,755
Designated
fund		 investment
property
Investment
property		 -cost 1,743,626 1,743,626
Investment
property		 -revaluation 3,081,374 175,000 3,256,374
4,825,000 175,000 5,000,000
Total designated funds 13,359,411 ~43,624 ~614,032 12,701,755
Movement in funds
Balance Expenditure Balance
31March
2020		 Incoming
resources		 gains/(losses)
4 transfers		 31March
2021
General funds 6,355,904
6,355,904		 14,173,357
14,173,357		 ~11,046,021
~11,046,0213		 9,483,240
9,483,240
Analysis ofGroup Net Assets between Funds
Fund balances at 31March 2021are represented by:
Unrestricted Restricted Endowment 2021
Funds Funds Funds Total
Tangible fixed assets 7,701,755 7,701,755
Investment
property		 5,000,000 5,000,000
Investments 4,971,163 279,483 5,250,646
Stock 32,151 32,151
Debtors 2,529,268 2,529,268
Cash at bank and
Current liabilities
Total net assets		 in hand 4,425,968
(2,475,309)
22,184,996		 132,148
132,148		 279,483 4,558,116
~(2,475,309
22,596,627

Unrestricted
funds (contin		 ued)
Prior Year Comparison Balance at Designations Utilised I Balance at31
31March from I(to) (released) March 2020
other funds
Building fund
Fixed assets 8,100,735 532,504 7,568,231
8,100,735 532,504 7,568,231
Equipment fund
Fixed assets 824,009 500,734 (358,568 966,181
824,009 500,734 (358,568 966,181
Designated funds -fixed assets 8,924,744 500,734 (891,072) 8,534,412
Designated fund investment property
Investment property -cost I,743,626 I,743,626
Investment
property -revaluation		 3,081,374 3,081,374
4,825,000 4,825,000
Total designated funds 13,749,744 500,734 (891,072) 13,359,412
Movement infiinds
Balance Expenditure Balance
31March Incoming gains/Posses) 31March
2019 resources &transfers 2020
General funds 7,015,656
7,015,656		 14,945,754
14,945,754		 ~)5.605.506
~)5,605506		 6,355,904
6,355,904
Analysis ofGroup 1VetAssets between Funds
Fund balances at31March 2020are represented by:
Unrestricted Restricted Endowment 2020
Funds Funds Funds Total
f
Tangible fixed assets 8,534,412 8,534,412
Investment
property		 4,825,000 4,825,000
Investments 4,971,084 279,943 5,251,027
Stock 42,956 42,956
Debtors 1,633,117 1,633,117
Cash at bank and in hand
Current liabilities
Total net assets		 814,218
~),125,471
19,695,315		 119,458
119,458		 279,943 933,676
~),125,471)
20,094,717

Group Charity
2021 2020 2021 2020
Short leasehold premises
Operating leases which expire:
Within one year 1,130,951 1,267,584
Within two to five years 1,353,959 3,615,704
Over five years 5,903,004 1,752,091
8,387,914 6,635,379
Vehicles
Operating leases which expire:
Within one year 11,299 11,328
Within two to five years 15,871 26,340
Over five years
27,170 37,667
19. Provision for onerous leases 2021
Total
Balance at 31March 2020
Additions in the year 134,576
Utilised during the year
Balance at 31March 2021 134,576

Comparative
Statemen		 t ofFinancial Activities
General purpose Restricted Endowment Total
funds funds funds 2020
Income
Voluntary
income:
—Donations 2,138,530 304,799 2,443,329
—Legacies 1,357,808 1,357,808
IncomePom
charitable		 activities:
-Patient services 4,178,197 15,000 4,193,196
—Education 36,758 36,758
IncomePom
other trading		 activities:
—Sale ofdonated goods 6,062,470 6,062,470
—Income oftrading subsidiary 135,218 135,218
—Property income 230,231 230,231
Investment
income		 123,825 9,669 133,495
Other Income 682,717 682,717
Total income 14,945,754 329,468 15,275,222
Expend(tare
Costs ofraising funds:
Fundraising
and publicity		 1,052,751 1,052,751
Costs oftrading subsidiary 4,706,153 4,706,153
Property expense 24,384 24,384
Expenditure
on charitable		 activities:
—Inpatient care 6,011,861 47,631 6,059,492
- Community
dJ outpatient		 care 4,056,015 230,640 4,286,655
Total expenditure 15,851,164 278,271 16,129,435
Netincomel
(expenditure)		 before
recognised gains (905,410) 51,197 (854,213)
Gains IPosses) on other investments: (208,785) (22,365) (231,150)
Gains IPosses) on investment property:
Netincomel(expenditure) before
other gains I(losses) (1,114,195) 51,197 (22,365) (1,085,363)
Transfer
between funds		 44,I12 ~44, I12
Net movement infunds (1,070,083) 7,085 (22,365) (1,085,363)
Fund balances brought forward
at IApril 2019 20,765,400 112,373 302,308 21,180,081
Fund balances at31March 2020 19,695,317 119,458 279,943 20,094,717