Charity Registration No. 1013060 Company Registration No. 02623071 (England and Wales) THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 The Whitechapel Centre Real solutions to housing & homelessness
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE LEGALAND ADMINISTRATIVE INFORMATION Honorary Llfe Pre8ldent MrT Croll8y MBE Trustees Ms A Brom ffre88urer) Mr S Collett Ms V Metcalf MBE (Chair) Ms S Thomas Ms M Wo(Kls Dr R Young Ms K Sh8erfn {Vl¢e Chair) Bro K Vance Mr l Road (Appolnted 18 July 2025) Chlef Executlva r D Carter Secretary Ar D Carter Charlty number 1013060 Company numbar 02623071 Registered office Langsdale Street Liv8rpool L3 8DT Audttor Mitch811 Charl8SWOrth {Audil) Limited Sultes C,D,E, & F 14th Floor The Plaza 1 C)0 Old Hail Str88t Livery)ool L3 gQJ Bankers Hampshlre Trust Bank PO Box 74003 London EC2P 2QR Natlonal W8stmlnstar Bank plc Llverpool Universlty Branch 5 Oxford Slrget Liverpool Mers8yside L7 7HL Fumess Building Society 51- 55 Duk8 Slraot Barrow-in-Fumess Cumbria LA14 1RT
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE LEGAL AND ADMINISTRATIVE INFORMATION Sollcltors Brabner8 LLP Horton House Exchange Flags Llverpool L2 3YL
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE CONTENTS Page Trustee8' report Slatement of tnjstees, responsiblllties 17 Independent auditor's report 18-20 Stat8ment of financial acAivities 21-22 Balance sheet 23 statemant of cash flows 24 Note8 to the financ4al statements 25-44
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) FOR THE YEAR ENDED 31 MARCH 2025 Th8 trustaes present thelr annual report and financial statements for th8 yaar 8ndad 31 March 2025. The flnandal statements hava b68n prepar6d In accordance wlth tha accounting policies set out In note 1 to the financlal statements and comply wlth Ihe charfty's memorandum and artlcles of assoGlallon, the Companles Act 2006 and "Accountlng and Reportlng by Charities.. Statement of Recommended Practice applicable to charities pr8parfng their accounts In accordanc& wlth th& Flnancial Reportlng Standard 8ppllcable in th@ UK and Republic of Irèland <FRS 102)1gff&ctlv& 1 January 2019) The Whltochapèl cant - Foeus of Ourwork We belleve that every Indlvldual Should be given the opportunity to change their sltuation and achiev& thelr potentlal. The Whitechapel Centre Is a leading homeless and housing char(ty for the Liverpool City Region. Slnc8 1975 we hava supportad many of the most vulnerable and Isolated people those sleeplng rough, Ilvlng in hostels and supported aCmMOdatIon, or struggling to maintain Ihelr homes. Tha ongoing houslng crisls means homelessness has r&achad record lavels across the Country. The number of cllents we are wothlng wlth has Increased slgnlflcant]y over the last decade. as has the range and complexity of clients, needs. Seeing this rise whilst continuing ta deliver services that $8ak to 8nd homelessness is both challonging and distresslng bLrt thore Is hope. We contlnue to adapt, expand and devèlop our sérvl(Bs to better maet the changlng needs of the people we support. To achi8Va this. our Mlsslon Is., to prevent and resolve homelessness, sodal exclusion and housing poverty by provldlng practical, tailored support 80 that 88ch p8r80n can find and 8UStain a home and achieve thelr polanllal. to develop and Inftuence lo(xl and national hornelessness slrategies, lIcIeS and practice. Our main objectives and actlvltles focus on dallverfng èffe¢llv6, flexlble SeNiGes that meet the identified housing and related support needs of people who are homeless, socially excluded or experiencing housing poverty. W8 employ the following stral8glas to a¢h18ve our obl8¢ttvas'. Deliverlng Immedl8te help, opEM)rtunily gnd support to create lasting change for those most in need. Providing targeted, person centred seNIc8s, Contiibuling to and Influoncing ral8vant local and national pollcy. stratagles, and debates on homelessn8SS and housing. Challenging exclusion in all aaS of Ilfe and supporting inltiatives that promot& inclusion, part]cu18rly In relaOn to housing, supported Ilving, heollh, aducatlon, and employmènl, Developing strong partnerships with other agencies to ansure mora compr&h8nsivè 8nd effectlvè servlcè delivery.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Tha Whltochapal Contre Sarvlcos Today ReCnISIng the dlverse routes Into and Ihrough homelessness, The Whitechapel Cenlrè dellvers a wlde range of sGNicas across different seltings, including: Street Outreach Servlces - Assertlve street outreach for people sleeplng rough. Supported Accommodatlon4ased Servlces - Belvidere Family C8ntr6, Yates Court, Phoenix House, Whitley House, Harm Reductlon Se[vI, Shared and Dispersed Accommodatlon Homoless Resolutlon Servlcas Housing Advlc8 & Assessment Hub, Hospital In-Reach Servi, Intenslve Support Servlce, DomeslAc Abuse SeNlce and Welfare Rights Advlce. Homeless Preventlon Servlces - Pr8vonllon & Rasettlement SeNic8, Floating Support. Naw Beginnings and Accommodation Rescue, Who do we help. PpIe who are expariencing homelessnes8: Single people, couples and families who are sleeping rough, staying with frionds, or living in tempornry accommodation. People at risk of homelessness: People threatened with homelessness due to eviction notices, r8p088es8ion, rant I mortgage arrear8, d8bt. problems with18ndlords, overcrowding, accommodation not fit for purpose. and so forth. People in need of houslng support: peop18 Struggling to maintain their accommodation. The majority of people we support have multlple and complex needs, Includlng m8ntal héatth Issuas. substance and alcohol use, physical health conditions, offending histories and experlen¢e$ of domes11c abuse. Ensuring Our Work Dellvers OurAlms Wa review our aims, abjgctives and aclivities annually. Each review includes an analysis of oulcomes and achlavemenls agalnst bolh organlsatlonal goals and contractual targets. This process infonM8 OLJf 8nnu81 operatlonal plan and longer term strateglc dlre¢tlon, ensurfng our services remain focused on our charllable alms and deliver measurable public benefit. How OurActivltles Dellver Public Benetit l our chatitabla activltl8s focus on delivering effacdva and Innovative intewention-based SeiceS that m88t the houslng and support needs of people who are homeless or Inadequately housed. These activltles directly further our chaiitable purpose for the public benefit.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Who We Work With? As the housing crisis deepens, homelessness conlinues lo reach record levels. Whitechapel's services are needed more than ever. as shown by the growing number of individuals and households accessing our support. In 2024125, we worked with 4.670 unique individuals and households (couples and families) experiencing or at risk of homelessness. sooo Individualsl Households .. Accessing Whitechapel Services The Whitechapel Centre . 4000 3000 - Illlll The increase in homelessness since 2011 continues to affect different groups in different ways. The most significant rise has been in the most visible forms - particularly among people sleeping rough. In 2024125, we supported 1,258 individuals who were recorded as sleeping rough in the Liverpool City Region on one or more occasions - 227 more than the previous year, representing a 220/¢J increase. People sleeping rough now account for 27°/o of all those supported by Whitechapel. Homelessness can happen to anyone, and it takes many forms: rough sleeping, having no fixed abode, staying in hostels or emergency accommodation, or being served notice to leave within 56 days. Main Reasons forAccessing Our Services Relationship breakdowns with partners, family or friends. Domestic abuse. Ending of private rented tenancies (Section 21 "no-fault" evictions), compounded by the cost and shortage of housing. A majority of those accessing our services have multiple support needs thal exacerbate their housing situations. We have seen not only an increase in the number of people requiring support but also in the severity of their needs with more people reporting high or medium levels of need compared to low levels.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 An overwhelming majority of individuals we support have additional support needs around: 63% mental health 44% physical health 59% managing money 55% alcohol & drug use 27% offending related issues 49% self care andlor living skills Recognising this, we provide wrap-around, multi-disciplinary support in partnership with organisations such as Mersey Care, Brownlow Health, CGLIRiver, registered social landlords, and supported accommodation providers. A key focus during 2024125 was the expansion of intensive. wrap-around support through SeNiS such as Pathways, the Recovery Support Service, and our Intensive Support Service. We also developed specialist outreach services far people involved in sex work and those experiencing domestic abuse. Achievements and Performance Throughout 2024125, The Whilechapel Centre continued to deliver a wide range of services designed to prevent and resolve homelessness across the Liverpool City Region. Despite unprecedented demand. we achieved strong outcomes by providing the right inteNentions at the right time - helping people rnove away from homelessness and rebuild their lives. Our achievements reflect not only the dedication and professionalism of our staff and volunteers but also the strength of our partnerships with health, housing, and community organisalions. Working together, we have continued to deliver positive change for individuals, families, and communities affected by homelessness. Through our integrated seNice model, spanning prevention, intervention, and resettlement, we aim to ensure that everyone who needs help can access tailored, practical support that meets their individual circumstances. Our outcomes for 2024125 demonstrate that even in a challenging environment marked by the nalional housing crisis, effective, person-centred services can and do make a measurable difference.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 out2 t1[1&¢.2024-2S Tlie Whitechapel Centre Last year we worked wlth 4670 Individuals1 households; all of whom were homeless, socially excluded or in housing poverty. 2074 individuals were prevented from becomlng homeless. 2124 Indlvlduals experlenclng homelessness were helped to access the rlght accommodatlon; ending homelessness. Our projects reflect the dlverse routes Into and through homelessnes6. We operate a varlety of seNlces In dlfferent gettlngs to complement each other and ensure Indlvlduals do nol sllp through the net ol prov1510n. Last year. 183 individua15 volunteered to help us run the delivery of our servlces. Summary of Key Outcomes 2024125 4.670 people at risk of or experiencing homelessnèss were supported across the Liverpool City Region. 2,124 individuals and households were successfully assisted into new, safe, and appropriate accommodation. People rough sleeping received rapid intervention through street outreach and intensive support, reducing time spent on the streets. 2,074 people were supported into, or helped to sustain. stable housing Ihrough our prevention and resettlement services. Partnership work wilh health, social care, and treatment services provided improved access lo clinical care, welfare advice, and support for recovery. Our supported accommodation services continued to provide safe, stable environments Ihat help people rebuild independence and prepare for long-term housing. Our welfare rights and financial inclusion work helped clients maximise income and reduce the risk of homelessness linked to poverty and debt. These achievements underline our continued commitment to preventing and ending homelessness-through compassiors, practical action and collaboration. Our focus for the coming year will be to build on these outcomes, further strengthening early InteentiOn, developing new housing and support mode15, and ensuring that our seNices remain flexible, inclusive, and responsive lo need.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Homeless Resolution Whitechapel provid88 a range of s8c@S that seek to &nsur8 Anyone who is experlenclng homelessness is supported into safe and approprfate accommodatlon as qulckly as posslble. We achleve this through an intfjgrated model of Support that brlngs togeth6r houslng, health, and sodal care séwices. Qur 8pprts8ch ensuras that paopla racelva not only Immadiat6 hslp bul also long-term solutlons lailor6d to their needs. Thls Ss 8chlèv6d Ihrough th8 dellvery of the fallowlng s8rv1(s'. Houslng Advlce & Ass6ssment Hub- providing assessmant of individuals, housing needs and dellvery of support and advlee to anable paople to flnd approprlal8 accommodallon. Supported A{MmodatIOn d61ivGrlng a range of accommodatlon.based services with on-site, wrap around support to address USeS and effeds of homelessness and facilitat6 move-on into su818inabla, independent accommodation. Services include Whit]ey House, Phoenlx House, Belvlder8 Famlly Cantra, Yat88 Court, Shar8d & Dispersed Accommodation. Street Outreach - provislon of assertive street outreach including engagemenl, assessment and dellvery of timely housing solutions. Hospital In-Reach Service - cllni¢ally led In-reach service provldlng houslng advlce, support and cara to ensure safe, gffeclive early discharge frDm hospit81 for individuals experiencang homelessness. Across these servlces, we successfully helped 2,124 individuals I households experienGlng homelessness to acc8SS accommod81ion that met Iheir needs, thereby ending their homelessness. Hospltal In41each SeNlce: The Hospital In-Reach SeNlce offer5 a cllnically led, multFdisclpllnary approach to prevent people Ing dlscharged from hospital Into hom8lessn8ss. It also alms to r8duc8 avoidabl8 admissions and strenothen pathways between hospltals and communlty S8Nlc6s for people who are hom61ass or at rlsk. This partnership brings together Brownlow Health (GPS and Nurses), The Whitechapel Centre (Homeless Advice & Support worke), Caring Connections (providing 1QO eA)mmunity care hours per w88k), and Liverpool University Hospltals NHS Foundation Trust. People are referred lo the service when they present to A&E or are admitt8d lo a w8rd and are Identified as homeless or at risk of homelessness. In 2024125, referrals to th8 8ervic8 increas8d to 1,265, compared lo 616 in 2022123-reflecting both growlng need and Increased awareness among hospltal staff. 70% of refetTals cam8 from A&E, with the remaining 30Yo from wards or cornmunity providers. 58Yo of people altend6d hospital as walk-ins, 350A were brought by ambul8neA. 2nd 6010 by poli. Presenting issues Included: 300A medical, 230/0 addiction-related (including overdose and dotox), 23% mental health, and 150A a88ault or musculoskeletal injury. Due to the ongoing housing crisis, securing timely, appropriate housing options remains challenginwarticularly for patients prasenting in A&E, where quick discharge is requir8d. Coordinating 8afe discharge can be complex when people prosant out of houtE, decline admission, or self-discharge. Despite thes8 challgnges, the seiCe athieved Bignificant succe88- 86010 of referrals resulted in a planned dlscharge coordinated by the mult141sclpllnary t6am. All of these individuals were reviewed by a nurse or GP post-discharge, ensurlng ¢ont]nuily of care and improved follow-up 8ngagement.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Key Outcom6S 530/0 of people were supported Into accommodation or relumed to prevlous houslno as part of 8 planned discharge. 50A waré supportèd Into rèhab. detox, or car8 homas. 5 /0 W8re referred Into StatOry social care pathways. 11 Yo were reconnected to accommodallon or ar6as outslda of Ltvarpool. 220/0 w6r6 Ilnk6d Into othar rèlèvant advice and support sarvlces (e.g. Whltech8pel's Assessment & R&sattl8ment. Assèrtlve Outreach, or Navigator Servlces). Of the 213 people who had b8&n sléeplng raugh Immedlately prior to hospltal admlsslon, 93'k1198) ra suptK)rt8d Into accommodatlon upon dlscharge. Alex's Story.. A19x Is 8 68-yg8r-old m8n who Is sev6raly sight4mpapred and has Typ8 2 dlabgt88, H8 had b88n sofa surfing b&£wgan famlly mambers when h8 was admitted lo hospllal wllh kldney and liver failure, resuking in a kidney InspInI. Due to his deGllnlng health, he could not retum to sofa surfing and was ref8rr6cI lo lh8 Hospit81 In.R88ch Team for help finding att8rnatlVg accDmmodation. Alax's houslng and support need8 were assessed, and he was referred to Housing Options. Supporting evidenc8 was galhered regarding his h8alth, incom9, 8n6 housing history to strengthen his application. Onc8 m6dically fit. h8 was p18cad in temporary B&B accommodatlon. The leam 8UPPCrtedAlex lo.. R8gi8tgr on Proparty Pool Plus and racoivg prlorltybanding. d for suitabJ& long-term aGcommoclation. AcGess Welfare Rights support, sucoessfully s8curing Att9nd8nce AJlowanGe. Regi818r with Brownlow Haallh, ongag6 Wlth th8 hom818ss dlniGal nurse, and attend we9kly podiatry appolAtm917t8. R9Geive a Librn sensorto help manage his diabBtgS. Rgconn8Ct wth LIV600/ St. Paul's Eyg Unit regarding hiq slght loss. Alex successfully seeured ground-floor sheltered accommod8tiDn. The tgam supported hlm Ihmugh the viewing process, and he is nowpr6paring to move, wilh ongoing resetllemgnt support to ensu a sustalnabla tgnancy. Houslng Advlce & Assessment Hub: Our Housing Advice & Assessment Hub at Langsdale Street forms the main access point Into INhilechapel's servlces. Thè Hub provldes assentlal seNlces such as showers, tollets, clothlng and food parcels, alongslde comprehenslve houslng assessments and advi. Presentstions will include people sleeplng rough, people placed in emergency B&B accommodation by Liverpool City Council, alongside those that accessingtseNices for the first time. In 2024125, the Hub supwrted 923 unlque indivlduals and households. Each person receivas a full 8ssessmenl of th8ir housing needs and Is allocated a kaywork6r who facilltates access to a range of Immadlate and longor-term housing solutions, including: Em8rgency accommodation (6.g., firydt-stap ds, B&Bs. and ring-fenced unils) Support6d accommodation Independent tenande8 (Hou8ing Association or Private Rented Sector) Reconneclion and person81ised housing solutions To deliver sustainable accommodallon solutlons, hou81ng advice interventions are complemented with wrap around, intensive support. delivered by services such as Pathways, Accommodation R&scue and Rapid Rehousing N8vigator Services. This support helps address underlylng causes of homeles8ne8s and helps equip individuals wlth the skllls to sustain accommodation golng forward.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Through the provlslon of advlca and support, th8 Hub achi8v8d the following outcomes: 280h of dientÈ war8 SUCC8ssfully supported into omergency and l or pemian8nt accommc)dalion e.g. supported accommodatlon, rèfuge, prlvate rented or sadal houslng tenan¢y. 300/0 wer8 SUPPOrted to return to former accommodatlon 30fi wére re(x)nnect6d to accommodation outside of Live001 3% were supported Inlo detox and rehab services 26Y¢ were transferred lo longer lerm support servlces Supported AccommodaOn Servlces: Our supported accornmodatlon portfollo offers safe, struclured environments where people eAn r6bulld stabllity and prepare for independ8nt living. Services inGlude'. Phoenlx House - A Yirst step from the street, Serv1 for 23 men wlth medlum lo high suppcrt needs, offering 2417 wr8psround car6 and support. Whltley House A slép-down SaNlc8 offérlng 52 6n-sulte rooms for p8oplÉ wlth low to mediurn support needs. helping Ihem develop skills for independent Ilvlng. Belvldere Family Centra Emergency supported accommodation for 16 families experiencing homelessness in Llverpool. prtsvlding 24fT on-site support. Yates Court - Emergency supported accommodallon for 13 families in KMows16y, offering holistic, faFnily-focused support. Shared & Disparsad Accommodatlon Short-term 8UPPOrt8d housing for individuals with low to medlum support needs, offering 51 units across self-Gont8ln8d flats and shared houses. Harm Reduction Service Therapeutic accommod8tSon for 27 men who need support managing alcohol andlor substance use, providing 2417 wrap-around care. In 2024125, these seice$ supported 371 Indlvlduals and households. Of these.. 162 succ8ssfully mov8d into independent, pemianent accommodalion Dr long-term housing solution5. 181 conllnued to recelve ongoing support thIn Whltachapel sarvlcés. Through on-slta, p6rson-centred support, W8 help r8sid8nts address both the causes and effects of homelessness bulldlng the skllls, confidence, and reglllanca neèd6d for long-tami stability. Phoenlx House: Phoenlx House provldes accommodation and Intsnslv6 wrap-around support for 23 men who have been sleeplng rough and have medium lo high support needs. The servlce off8rs short-lemi accommodation as a 'fIrst stép from the street,. helping clients move towards longer-term housing. Most referrals come from our Assertive Outreach Sarvlca, wlth access available seven days a week to minimise tlme spent rough sleeping. In-houso support Is complemented by regular partn6r agancy surgarfes. includlng.. Prlmary care {Brownlow Health) Sexual Health Access Clinic Treatment & Recovery Services Naw B6ginnings {engag6ment and learning opportunities) In 2024125 8 total of 102 people were supported at Phoenix Housa. Of th6se, 79 w8re supported to movaknon, achieving the following outcome8: 730/0 moved-on into longer-term supporled accommodatton 8 % moved into independent aGcommodatlon e.g, with a housing assoclatlon 70/0 entered rehab or long-t8rffl car8 provision 10% returned to stay wtth ffiands I ptlor accommodation options 20A were evicted
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 John's Story.. John, ag6d 55, has a long hlstory of hom81gssness, substancè usè, and offanding. Onc8 a buildgl wlth a succgssftjl car68r, hls Incr68sing dnjg use led lo the br88kdown of his ma)Y78g8 gn6 8s1rang8mgnt from hls family. After s8Nlng a prtson sentanc6, John was rel&as8d Into hom818ssnass-sof8 surflng and slaéplng rough. In 2020, h8 was plac6d In 8m8rg8ncy accommodatlon and &n9aged w811 wkh support, securfng longk¢8mi houslng wlth a housing association. He malntain6d thls lenancy for Iwo years, Howev&r, following his mother's death An 2022, his mgntal health dacllned, and hls drug use escslGt8d. He av8ntuaJly 8bGndon8d th8 t&n&ncy and ralumecl to rough sleaplng. After a hospital admi8sIDn, John was refenBd lo the Hospital Jn-Reach Tasm, who helped hlm acce8s B&B accommodation and Ih8n a hostal. Ho stablllsed and was later supported Into prlvat8 rantad accommodation, m8jn181nlng abstlnence for sever81 monlhs. In Apnl 2024, John was s8frvad wlth a S8Ctlon 21 (no-f8uIt) avlctlon notlca whan hls landlord sold th8 prop9ty. Tha diswpllon led lo a relapse and relurn to rough sleeplng. A local resldpnl GontaGlpd the AIw8ys Help Avallable helpllne, and Whilech8pels OutaGh Team locatsd 8nd supported him into Phoentx Housg. Upon arrlval, John was dlsengaged from sewjces. Slaff worked wllh hlm to.. Reconnect with Ais GP. Engage wrfh CGL (Change, Grow, Live) for addiction support and methadone prescription. Access medical Ca for unlre81ed leg ulcers, which are now fvlly he81ed. Improv8 his digt and budgefing, and plan for ind8pgnd8nt living. John h88 made significant progsS. He now partlcipates in community aGtlvityes, manages his responsibilitres, and Y8 prep8ring for 8 mov8 into long8r-term 8UPPOrt8d 8cGommod8tion. Assertlve Street Outreach Our Outreach Teams work diractly with peopl8 sle8ping rough, providlng crtSi8 inleNention and practiGg1 solutions. Tho t&ams engaga wlth Indlvlduals faclng multlpla excluslons. worklng at thalr paca to bulld twsl and motlvata posltlve change. Through assertlve outreach, we alm to both prevent and end rc)ugh sleeplng, helplng people address th& und6tlylng issues Ihal have led them to homelessness. Durlng 2024125, we wotl(ed wtth 1,258 unlque Indivlduals who were seen sleeplng rough In the Llverpool Clty Region on one or more occaslons. This represents an increase of 227 people {220AI compared to the previous year the single largest percontago rise across all homelessness cohorts. Sadly, 27'A of all clients supported by The Whitechapel Centre had slept rough at some polnt durfng the year. Of those, 900 indivlduals were se6n sleeplng rough in Liverpool alone individuals in 2023124. a 200/0 increase compared to 748 This rlse reflects the comblned impact of povety, rising evlctlons (particularly in tho priva18 rented sector), a shortage of affordable houslng and rnove-on options, and wider systsmic barriers to accesslng accomm(xlatlon.
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 The chart below provides an overview of the number of individuals seen sleeping rough each month across Liverpool, along with a summary of the numbers remaining out at monlh end..
492 492 No. seen bedded dD4 sleepinp rough during month 178 IBI L>l---- 127 124 103 ic 59 No. 5ttll rough eepIng at monih end .39 31 In December 2024. The Whitechapel Centre reopened the 30-person Night Assessment Hub in Liverpool to respond to the surge in people presenting as newly homeless during the winter months. The Hub provi&d a safe overnight space while assessments and referrals to Housing Options and accommodation providers were completed. People without an immediate housing solution could stay overnight and return each night until a longer- term option was secured. The Hub operated for seven Months {December 2024 July 20251. During the firsl four months, 185 people accessed the service, with 148 SLJccessfully supported to move on to sustainable accommodation. This had a direct impact on reducing rough sleeping, with a 21./0 decrease recorded between Quarter 3 {Oct-Dec 20241 and Quarter 4 (Jan-mar 20251. Please see chart above. Of the 148 people successfully supported to move on= 24 were supported into private rented or shared (HMO) accommodation 45 moved into supported accommodation 33 accessed emergency B&B accommodation 6 were admitted lo hospital 40 returned to family or friends The Night Hub is one of several vital resources used by our Outreach Service to deliver housing solution5. Our teams are out every day building relationships with people on the streets. For many, homelessness is linked to multiple support needs such as substance use, poor mental health. or offending histories making access to appropriate accommodation with the right level of support essential. In total, the Outreach Team secured and supported 1,005 accommodation placements last year. As at 31 March 2025. 86°/o of Ihe 900 individuals seen rough sleeping in Liverpool were successfully supported into new or existing accommodation. or offered another sustainable solution, through coordinated multidisciplinary support including housing advice, intensive key-working, healthcare, and mental health or treatment inteNentions. 10-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Domestlc Abusé Outreach Servlce: The Outreach Team's work Is strength8n8d by sever81 speclallst in-house seNlces that ensure placement8 are both approprlate and sustainabl6. Thasa Includa,. Intensive Supporl Servlce Pathways S8rvlc6 Imulll-dlsdpllnary Intanslva support servlcal Domestlc Abuse Outreach Sarvlca Outreach for People Involved In Sex Worf< Accommodation Rescu8 Setvice <intensiva support seNice for paople rough sleaping but havé accoMmaOn, but fool unab16 to raturn to thls accommodatlonl The Domestic Abuse Outraach SoNlc6 bs a specialist inltiative embedded wlthln th6 wld8r Outraach S&Nlce, supportlng Individuals onlranchad In rough slaaping or axp8rl8nclng houslng Instsblllty due to domestlc abuse. The service also Includes a spedallst worker focuslng on Indlvlduals Involv8d in sex work. Dr8wing on The Whltechapel C6ntra's &xtenslv6 &xp6rtlso and strong local parts)arshlps, the seNlce provldes hollstlc, wrap-around support through a slngle polnt of access. Its trauma-lnfomed, intensive support model empowers people to p18n for safety, rebuild trust, and tske steps toward stability. In Its first year. the s8nrice supported 45 people, achieving slgnificant success In safety plannlng, fosterlng posltlve oUtMe5, and managing rlsk. H62dlin8 outcomes Included: 42% reduction In rough sleeping among participants 42Yo rèducllon In alcohol andlor substanc8 use This progress reflects (he Imp8Ct of sustained, traurn8-inform8d int&rvgntion. Whlle some indivlduals CDntinuad to rough sleep, many ot those cases Involved entrenched homalessnass Ilnked to long-tèrm substance use, mental111 health, trauma, or abuslve relatlonshlps, For these Indlvlduals, progress requlres long-temi, relationshlp*ased work to overcome deep-rooted barriers to chang8. Substsnce mlsuse was a key theme across the cohort 42 % reported using both dmgs and alcohol 110k reported drug use only 13 % reported alcohol dependency 7Yo decllned to share substance use Information 27010 dlsclosed no substance use Despite the89 challenges, 50'h of participants engaged in at l&ast one harm-roduction conveat10n, and 53Q/o of Ihos6 want on to take praGllcAI steps such as accepting proscriptions or attending harm-raducllon groups. This approach demonstrates how trusted relationships can lead to meaningful change, helplng paople raduca harm and mova toward racovary as part of a holistic hom&lgssness response. 11
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Jenny's Story.. Jenny, a woman In h&r 40s, Is 8 sunAvor ol ov8r a decad8 of sovero dom&stlC 8buso by 8 hlgh-risk pew&tr8tor. H6r exp6rlenc8s Includ8d r8P88t8cI 8bduttlion, tortur6, and extreme coercive control, resulllng In deep tr8uma and substancg d6pendgncy. Introduted to drngs by hgr abusor, hgr us8 6scaJated after losing custody of her child, who now1fv6s wifh her moth&runder a Speclal Guardianshlp Ordar. Dssplta seaking halp In Ihe psst. fallad pft)s8cutlons and poor responses fmm authorilies grndecl Jgnnys Imst In s8rvic&s. rh8 p6ry)0tr8tor conllnu8d Io 8Xart conlrol thmugh faar and comn?unlty rnfluenco, mgkjng It rllfflcult for hsi to engage conslstenlly wkh support. J8nny now r8C61v8s Irauma-Infom?éd, cJl&nt-18d supporl from our spaclalrst domestic abuse outr8ach worker. alongside he81thc8re and substance misuse 8en4ces. Key InteNenllons Include safety plannlng, ham? r8ductlon, amolional support, &ndpersonali86d he8lthcar6. Although her engagement remains inlem7ittent, a con8lStenÈ and empathet1¢ approach has bullt trust and kept h8r conn8Ct8d to S8rvic6s. A long8r-tgrm r8COV8ry p18n is now in p18c8, offering a s8fe, non-judg8mental pathway toward 8tability and cantrol ov8r her lif8. Homeless Preventlon and Resettlemènt Pr&vanling homalassnass Is central to our vlslon of 6ndlng homal6ssn8ss across the Liverpool City Region. Wa cognise the devastatlng impact homelessness has on health, wellbelng, and opportunity maklng éarly intervention essential. In 2024125. we reconfigured our existlng preventlon senrlces, launched the Prevention and Resattlernant Servtce. and developed the Recovery Support SeNice. Together, these 8eNice8 helped prevent homelessness for 2,074 individuals and households, either by helping people keep their homes or by supporting them lo find and suslain n8w accommodatlon. Prevention and Re88tt1emènt SeTViCe". Tha Llverpool Preventlon and Resaltlamont Sarvlca dolivers both 8horl-t8nn advirA and sustained support, dependlng on need: Short-term interventions: Drop-in 8essions offering one-off or short-t8fTn 8dvice on housing issues. Sustalned support.. Tailored one-to-one help In the person's home, addrasslng underlylng Issues such as mental health, finances, relationship breakdown, substance use, or domestlc abuse. Support plans are ¢o-dÈsigned with eath individual and revlewed r6gularfy to ensur6 progress. Durlng tha past year, we have focused Increasingly on sustained, relationship-based support - slgnpostlng people needlng Ilghl-touch assist8nc8 to other 8eNices. While this shift affected the overall number of recorded inlervenlions, it has significanlty improved tha quallty and sustainability of outcom68. Recovery Support SeNice: Launched in October 2024 as a six-month pilot and now extandad unlll March 2026, tha Recovary Suppcwt Service delivers early intervention for individuals experiencing addiction who are at rlsk of homalassness. Thls Includes people facing eviction or housing insecurity due to the impact of 8ub8tance abuse. The service provide8 both practical and finan(ial 8UPPOrt, aiming to help people remain safely in thelr homes thi18 achieving lasting change. Each ofth6 five support workers holds a small caseload of around 10 peopb, allowng for deeper. relationship-based work con8isl8nt with Irauma-informed practica. A key strength of the service is its person81isalion fund, which enable5 tallored financlal support once trust and understanding hav8 been establi8h8d. Clients identify their own priorities 8nd g081s, and funding is used flexibly to help achleve ttiem- from preventlng evictlon to 8ddressing prop8rly dlsrapair or supporting r6cov8ry. R&laOnShIp)8Sad praclico is tha found8tlon of thls approach. One participant chose lo begin recovery not du8 to formal Int&tventlon, but bècausa he felt genulnaly heard and support8d. Through this trust, he was able lo stabilise hls houslng slluatlon and begln addresslng hls substance use. 12-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Within Ihe first slx months, tha sarvlce achleved excellsnt outcomos.. 34 eviGlions prevented 35 IndlvidualÈ èngaged in r&cov8ry interventlons The Recovery Support seIce has demonstrated how p6rsonalis8d. trauma4nfonned support can m8ka the differano& b&iw6en houslng Ioss and 0VerY, provldlng a compasslonata model for hom&l&ssn6ss prèv8ntlon. Flnan¢ial Review Incomo from donations and Iwsts rèmains essential to The Whitechapel Contra's work. Donatlons and trust fundlng underpln almost all of thé Centre's services, enabllng us to go above and beyond contractU81 provlsbn, respond trj rlslng demand, and maintain hlgh levels of service delivery. Op&ratlng costs contlnue to rise, Including salaries, accommodation, Insurance, 2nd utllltjes, whlle oompetltlon for grants and Iwst Income remains higher than ever. Despite these pressures, donor support for the organisation remains strong. In 2024125, 9 % of our ov8rall incom8 was genaraled from donallons and trust fundlng. As at 31 March 2025, the charity had reseNes of £2,311,84812024'. £1,951,097). Included within these reseNes are £154,421 12024.. £45,994) of reslrict8d funds <889 not& 22) and £1.15Q.OQO {2024.' £1,150,000) of designated funds {8ee note 231. As illustrat6d In notè 24. designatgd funds are partly represented by investments tolalling £561,969 {2024'. £540,987). The charlty had free re5erv08 of £946,e78 at 31 March 2025 {2024.' £755,102). Prlncipal funding sourcos The Whltechapel Centre's princlpal fundlng Sources in 2024125 Included grants and contracts from: Liv9001 Cty Councll, Knowsley M8tropolltan Borough CounGII, St Helens Borough Councll, Wlrral Borough CcunGiI, and Halton Councll Cheshire and Merseyside NHS Integrated Care Bo8rd Live00] City Region Combin8d Authorily Natlonal agencles including Adult SenAces, Publlc Health, the Offlce of Health Improvement & Dlsparltles, and the Ministry of Housing, Communities and Local Gov8mment (Housing & Comrnunitles) Charitable foundattons, Includlng the Albert Gubay Charltable Foundation, Freshfields, and the Steva Morgan Foundatlon In addition. publlc fundralslng includlng events, individual donations, and corporate support- remalns crftlcal, These funds support essenllal services such as volunteer programme8, rough sleeper outreach, fo(Kl services, and essential clienl expenses. 13
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Plans for Futsire Aligned with our Strategic Plan. Th8 Whitéchapel C8ntre's key finandal and operational objectives are to.. Ensu flnanclal securfty and adéquate wsourclng across all s8tvlcas Strengthen long-lerm finan(xal vlabllty through a diversrfied fundraislng strategy, securing new contracts, and broadanlng Income streams Address the cuen1 housing and homelessness crisls by: Expanding existing seNicas and dev&loping new solutions in partner&hip with local authoiittes and provld8rs Maxlmlslng homeless prevention inlerventions through houslng support and advice Providing same-day solulions to bring individuals indoors on the day they become homele83 Dellvering multi-agency wraparound support to prevent recurrlno homelessness Maintain The Whitechapel Centre as an employer of choice Secura suit8ble 8nd fit-for-purposé prami8e8 Expand opportunitles for (Alent engagement in education, tr8inlng, and employment to support lon*term resettlement Reserves Pollcy The Board of Trustees has examined th8 company's q(lirM8nt8 for r8seNes in light of the main rlsks to the organisation. It has established a pollcy whereby the unrestticted funds not committed or invesiad in tangible assets held by the company should be between 3 and 6 months of expenditure, In Ilne wtth Charlty Commlssion guidance. Budgeted expenditure for 2025126, excluding rent for servl¢e user accommodatlon, £8,649.84g. Therefore thB target is £2.162,462 to £4.324.924 in g8n8ral funds. Al this level the Board of Ttustees feal that théy would b8 abla to carry on Ihe company's actlvltl8s In tha 6vant of a slgnlficant drop in funding. At present Ihe total unrestricted resetves f811 at the lower end of this 18rget. The Board of Trustees underdtands the Increased pressure on cash flow resulting from payment In arrears for most contracls. Close financial management continues to be required to prevent cash flow problems. The Board of Trustees wlsh to create fr86 resgN6s, bul under31ands the cuffent economlc dlffi¢ulll&s and the currenl housing crisis. Creating free reserves would enable them to provide 8eed funding for new projects, as w811 as undeIn existing s8tvic8s and meat key needs. For example, the company continues 10 se8 an increase in the number of people sleeping rough and coniinues to seek resources to maximise assertive outrea¢h prom'slon. Also. we seek funding to pilot new and dlfferent servlces and l or methods of working e.g. to develop new accommodation pathways and options. The Board of Trustees Is Commllted to applying prSn¢iple8 of full cost recovery 10 811 posts and servi$ within the organisalion to help reduce potential risks in the event of losing individual contracts, a8 well as being mindful of potential pressures to draw upon r6setV6s during tha forthcoming year. Rlsk management A revlew of malor dsks Is undartaken annually by tha Board of Trusteas. Wherg appropriate, procedures have been establlshed to mltlgate the rtsks The Whitechapel Centre faces. Where appropriate, the identified risks have been Incorporated into the company's Strategic Plan. For example, Identified external risks to funding hav818d to a fvll ravl8w offundlng and budg&ts, and the d6valopmant of a compr6h6nslv6 Fundraising Strategy. An intemal framework for risk management ensures risks are identified and mitigated through a poliw of regular sctInY by the Board, the Implementatlon of policias and procedures and the appropri818 authorisalion of 811 transactlons and projects. A comprehenslve suite of Internal pollcies and procedures ansura (ajmpllance wlth relevant legislation and recognised best practice in relation to govemance, health and safety, financlal management, se[Ce delivery and business operations. These policies and procedures relate to all staff, volunt68rs, clients and stakeholders and are reviewed regularly to ensure that they continue lo meet the neerjs of the organisatlon. 14-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Structureg governance and managemenl Th6 charily Is a company Ilmitad by guarantee, incorporated on 19 March 1990 and registered as a charity on 21 Juna 1991. Th8 charity was astablished under a Memorandum of Assoclation which established the objects and powers of the company and is governed under Its Artlcles of Assoclation. The term "the company" Includes roferanca to the raglstarad charlly, whar8 appropriata. The trustee8, who are a180 the director8 for the purpose of company law, and who s8Ned during the y8arwere'. Mr D Antrobus Ms A Brown (Treasurer) Mr S Gollett Mr D Green OBE Ms V Metcalf MBE (Chglr) Ms S Thomas Ms M Woods Dr R Young Ms K Sheerln (Vlce Chalr) Bro K Vance Mr l Reed (Reslgned 6 December 2024) (Reslgned 6 December 2024) {Appolntad 18 July 20251 Mr T Crolley Honorary Lrfe Presldent and Ambassador Trustee Inductlon and Tralning New Trustee8 receive a copy of their job description 8nd 8n informatlon pack about th8 organi8ation. In addltion each Irustea recelves an Inductlon. whlch Includas Invltatlon and encouragement to attend short training se&%ions to famlllarise themselves wlth the charllable Ixmpany and the context wlthin whlch it operates. These sesslons cover: The obligations of the BoaKI of Trusteos members. The main documents which sel out Ihe operational framework for the charitable company including the Memorandum and Arbcles. Resourcing and the current financial PL)Sition as set out in the latest published 8ccounts and the lalest financial I management stat8ments and accounts. Future plans and objective8, including the Strategic Plan. New truste8$ arè Invited to attend up to 3 Board meotings and tak$ up a 'tour' of thé organisallon to m80t employees and cllents to familiartse themselve5 with th@ operational work prior to jolnlng. Raerultmént and Appolntm8nt of tho Board of Trustees The directors of The Whitechapel Centre are also chartiy Trustees (and for the purposes of charlly law and under the companls Articles are known as members of the Council of Manag6ment). Undar the requlr6m6nts of th Memorandum and the Articles ofAssociation tho memb8rs of tho Board of Trusl8es are eleclad to sew8 for a perlod of three years after which they must be r&elected al the nextAnnual General Meetlng. The Board of Trust888 alms to ensur8 Its mgmbers provide a good mtx of skllls. knowledge and exporfanca In ralatlon to providing governance and management for a charltable homeless organlsallon. In order to malntaln thls broad mix of skills, knowledge 8nd experience. members on the Board of Trtsstees are requested to provide a list of Ih8lr skllls 8nd experienca. In Ihe evant of particular skills or exporionca belng lost due to retlrament, new candidates are approached to offer themselves for election to the Board. 15-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Organlsational Structure The Whltechapel Centre has a Board of Twstaas {known as the Council of Manag8m@nl under the OornpanS Articles) of up lo 20 people who meet al leasl 4 fjmes each year and are rasponsiblé for Iha slralegic direction and policy of the charitable company. At present the Board of Trusl8es has nlne membars from a varlely of dlfferent professional backgroLJnds relevant to th8 work of tho company. A scheme of delegation is in place and day lo day responslblllty for the delivery of seNlc&s rest with Ihe Senlor Management Team (SMT), conslsting of the Chief Executive Officer, four Services Managers, and the Fundraising Manager. The Senlor Man8gem&nl Taam Is responslble for ensuring effective and efficient dellvery of SeICe8 specified, meeting key perfornance Indlcators, Implemenllng strfngent financial manag6ment, processes and procedures and ov8rseelng day io day operational management of services including Implementation of b8St practlce, and stsff supervision and d6valopm8nt, The Whltechapel Contre is a real Living Wage 8mployer. The charily follows Local Govemment {NJCI pay scales. Each role wllhin the organisation has a presGrlbed pay sca16. Thls also appllos to all manag8ment rol8S. Pay awards, Induding increm8ntal Incre8S8s. are agreed by the Board of Trustees annually, and awarded If there are SLrfficient funds. Audltor In accordance wlth the CoMpanS artid8s, a rasolullon proposlng that Mltchell Charle8WOrth {Audil) Limited be r8appointed as auditor of the company will be put at a General Meetlng. Dlsclosure of Informatlon to auditor Each of the trustees has confimied that there is no Informallon of whlch they are aware whi(* Is relovant to the audit, but of which th8 auditor Is unaware. They have further confirmed that they have t8ken approprlate steps to identify such relevant Infomallon and Io 6Stabllsh that the audllor is awara af such information. Small company provlsions Thls report has baan preparad in accordanc8 wilh the sp8Ci81 provisions r818ting to small companie8 Withln Part15 ofthe Corllponles Act 2006. On b&half of the board of trustees MS V Metcalf MBE (Chair) TNstoa Date.. 16-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF TRUSTEES. RESPONSIBILITIES FOR THE YEAR ENDED 31 MARCH 2025 The trustees, who are also the directors of The Whitechapel Centre for the purpose of company law, are responsible for preparlng the Trust8es' Report and the financial stat8monts in accordanca wlth appllcabl& law and United Kingdom Accountlng Standards (Unlted Kingdom Generally Accepted Accounllng Practlce), Company law reqUIS tha tSte@S to pr6pare flnanclal statemants for aach flnancial year whlch glva a true and falr vlow of th8 State of affalrs of th& charlty and of tha Incomlng r6sources and 8pplICaOn of resourc8s, Includlng the income and expendlture, of the charltsble company for that year, In praparfng these flnanclal stalemgnts, th6 trustees are r4ulred to: select suliable accounting pollcies and then apply them conslstent]y; observe the methods 8nd principl&s in Ihe Chariti@s SORP,. makg ludgaments and astlmat6s that are raasonable and prud8nt', state whether appllcable UK Accounllng Standards have been followed, Subject to any material d8partur8s disclos8d and explaln8d in the financlal stat8ments', and prepare the fin2nclal st2t8mants on tha golng concem basls unlèss It Is Inapproprfaté to pr8sum8 that the chaHty wlll continue In operation. Th6 trusteas ara responslblè for keeplng adèquats accountlng reGords that disGIos8 wlth reasonable accuracy at any rne the financial position ofthe Ghariiy and enable them to ensure that the financial Statements comply wlth the Companie8 Act 2006. Th8y are 81so responsible for safeguarding th8 assets of the charily and hence far taking roasonable slaps for the prevantlon and detecllon of fraud and othar irr8gularltles. 17
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF THE WHITECHAPEL CENTRE Oplnlon Wé have audited Ihe finan(aal slalgments of The Whitèchap81 Cantre {th6 'tharit¢l for the year ended 31 March 2025 which comprise the slatement of financial activtties, the balance sheet, the statement of cash flows and nolas to the financial Statements, Including significant accounting policles, The finan(ial reporting framework that has been applied In thair prapar8tltsn 18 applicabla 18w and Unit*gd Klngdom Accountlng Standards, includlng Financial R8POrtlng Standard 102 The Financial Reporting Standard applicab18 In th8 UK and Republic of ItEland (Unilad Kingdom Generally Apted Accounting Practioe). In our opinion. the flnancial statements.. give a true and fair view of the state of the charitable company'3 affalrs as at 31 March 2025 and of Its incoming resources and application of resources, including Its incA)ma and exp8nditure, for the year then ended., have ba6n propaty proparad in accordanc6 with United lfjngdom Generally Accepted Accounting Pract1. and have been prepared in accordance wtth the requirements of the Companles Act 2006. Basis for opinion We conducted our audit in accordance with International Stsndards on Auditing (UK) {ISAs (UK)) and appllcable law. Our r8spon8ibillties und8r thos8 standards ara furth8r d88cribed in the Audilor'B responsibililies for the audit of th& flkjanclal 8tatem&nls section of our report. Wa ara Indapand6nt of tha charlly In accordance with the ethical requlrements that are relewant to our audlt of the financla statements In the UK, including the FRC'S Ethl¢al standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that th& audlt evldancé wa hav6 obtslned Is sufficient and approprlata to provida a basis for our opinion. Concluslon8 ralating to golng concem In audltlng the financial statements, wa have conclud6d that Ihe trustees, us8 of th8 going conc8m basis of aGcountlng in the preparation of the financial statements is appropriate. Basad on the work we have performad. w8 h8ve not id8nlifi8d 8ny material uncertainlies relating to events or conditions that. individually or Collecdvaly, may cast slgnlficant doubt on tha charity's ability to continue as a going concem for a period ol at least tselve months from when the flnanclal statements are aulhodsed for issue. Our rasponslbllltles and the responslbilltlas of the trustees with respect to going concern are described in the relevant sections of this report. other Informatlon The other infomiation comprlses the information included in the annual report other than the financlal stst8menls and our auditor's report th8reon. Th8 trustees are responsible for th8 Other information contained within the annual report. Our oplnion on the financial statements does not cover the oth8r information and. except to tha axtent otherwlse explicitly stated In our report, we do not express any form of assurance conclusion Iher80n, Our responsibility is to read the other information and, in doing 80, consider whether the other information Is materlally inconsistent wlth the financial statements or our knowledg8 obtalned In the course of the audlt, or otherwlsa appaars to be materially rnisstated. If we identify such material inconsistencies or apparent material misststemenls, we are r6quired to dat6rmin8 whethar thls gives rise to a mateKial misstatement in the financial statements themselves. If, basad on tha work w6 hava parformad. we conclude that there Is a matértal ml8Statèment of this other informallon, we are requlred to report that fact. We hav6 nothing to rewrl in thi8 regard. Oplnlons on other matters prescrlbed by the Companles Act 2006 In our oplnlon, basad on Iha work undertaken in the cou8 of our audit,. the Informallon glven In the trustees, report, whlch Includes the director3, report prepared for the purp058s of company law, for the finanGial year for which the financial statements are prepared 18 consistent with the flnandal statamenls. and the dlrectors, report Included thIn the trustees, report has been prepared In accordanGe with applicable legal requir8m8nts. 18-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF THE WHITECHAPEL CENTRE Matters on whlch we are requlred to report by exceptlon In the light of the know16dg8 and undarstandlng of tha charfty and Its environment obtained In the cours8 of th8 audit, wo hav8 not Identhled materfal mlsststements In the directors, report Included within the trustees, report. We hav8 nothing to report In résp6¢t of the followlng matters In relalTon to whlch the Companl8s Act 2006 requlr8S us to raport lo you If, In our oplnlon.. adequate accounting records have not been kept, or returns adequate for our audlt have not been received from br3nchas not vi8il8d by us,, or th8 flnanclal statements are not in agreement wtth the accountlng records and retums., or certain disclosures of twstees, remuneration specified by law are not made,, or W8 have not recelved all tho informatbn and axplanations we requlre for our audlt,, or the trustees were not entitled to prepare the financlal statements in accordance with the small companies regime and take advantag8 of th8 sm811 camp8ni8S' 8xemptions In praparino the Iru8tees' report and from th requiremant to prapara a strataglc report. Re8ponsibiliti8s of tru81aes As explalnad mora full/ In the statement of truslees, responsibilities, the trustees, who are also the dlrectors of the charity for the pury)ose of MpanY law, are responslble for the preparatlon of the financial statements and for being satisfled that they give a true and fair view, and for such intsrnal control as the trustees determine is necess8ry 10 enable th8 praparatlon of ftnanclal slatamants th8t ar6 fr88 from materlal misstat8men( whether due to fraud or error. In preparing the llnanclal statements, the truslees are responslble for assessing the chariiy's abilty to continue as a going concem, discloslng, as applicable, matters related to going CDnc8rn 8nd u81ng tha going concern basis of accountlng unlgss the trustéas ellher Intend to Ilquldate the charitable company or lo cease op8rations, or have no reallstlc alternatlve but lo do so, Auditor's rosponslbllltles for the audlt of the flnanclal statements Our objecttves are to obtaln reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due lo fraud or 8rror, and ta issu8 an auditorfs r8port Ih8t includes our Dpinlon. Rga8onab18 assurance Is a hlgh level of assuranca but Is not a guarantaa that an audit conductèd In accordancè with ISAS {UK) will aayS detect a material misslatement when11 exlsts. Misstatements (xn arise from fraud or emr and are considered material if, individually or in the aggregats, they could reasonably be expecled to influence the economic d8Ci8ions of us@rs taken on the basis of these tinancial statements. Irregularities, Includlng fmud, are Instanc@s of nonMplIanCe with laws and regulations. We design proc8dure8 in lin8 with our responslbillties, oullin6é above, to datact materlal mlsstatemants In respact of IgUY17t1ÉÉ. Includlng fraud. The extent to whloh our procedures are capab18 of detacllng Irregularid&s, Including fraud, Is detslled below. Extent to whlch tha audlt was consldered capable of dètecting Irregularltiés, Includlng fraud Our approach to Identlfylng and assesslng the rlsks of material mls8tatement in respect of Irregularlties, includin fraud and nonoompliance wilh laws and regulations, was as follows: the engagemenl partnèr ènsurad that the 8ngag8ment team collectlvely had the appropriato competen. capabllllles and sklll8 to Identify or reGognlse non-complian with applicable laws and regulatlons; we identified the laws and regulations applicable lo the company through discussions with directo and other managemant,, we focusad on specific laws and regulations whlch we considered may have a direct material effecl on the financlal statements or the operations of Ihe company, including the Companies Act 20Q6, taxation legislation and data protection. anli-bribery, employmanl and he81th and 8afety legislation., we assossed th8 ex18nt of Gompliance with the laws and r8gulations identified above through making enquiries of management and inspecting legal correSponden- and idenlified laws and regulations wore communicatBd within the audit téam regularly and th8 team remainad alert lo instances of non-Gompllanca throughout the audlt. 19-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE MEMBERS OF THE WHITECHAPEL CENTRE We as6essed the susceptibility of the company's financial 8tatements to material mlsstat8ment, Including obt8ining an undarstandlng of how fraud might occur, by: maklng enqulrles of management as to where they considered there was 5usceplJblllty to fraud. their knowledge of actual, suspected and a116ged fraud., and consldering the Internal controls in place to mitigate tisks of fraud and non-complianco with laws and regulatlons. To address thg rlsk of frsud through managemenl bias and override of controls, we: perfomied analytlcal procedures lo Idantlfy any unusual or unexpected rel8tlonshlps,' tested loumal entrfes to Identjfy unusual transactions. assessed whelh6r judgements and assumptions made in determining the accountlng estlmates were Indlcallve of potenllal blas; and Investigated the rationale behind slgnificant or unusual transactlons. In response to the risk of irregularities and non-CA)mpliance uhth laws and regulatlons, we designed pcedUreS whlch included, but were not limlted to- agreeing financlal 8tatement disclosure8 to underlying supporting documentation; readlng Ihe mlnutes of maétlngs of those charged wlth governance. and enquldng of management as to actual and potenllal Iltlgatlon and c4alms. There ara Inhent Ilmitalions in our audlt proc@dur6s d6scrib8d above. Th8 more remov8d that laws and gulations are from finanGial Iransactlons, the less Ilkely It Is that we would beoom8 aware of norFcomplianco. Auditing standards also limtt the audit pracedures required to identify non-compliance with laws and regulations to 8nquiry of the directors and other management and the inspection of r8gu18tory and legal correspondence, if any. Material misstatements that arise due to fraud can be hardér to d8tact than those that arfse from error as they may invdve deliberate concealment or collusion. A further descripfjon of our rasponslbililies Is avallabla on tha Financial Reportino Council'8 Website al: htlp8'.11 www.frc.org,uklaudilorsrespon8ibililies. This des¢ripllon foms part of our auditorfs report. Use of our report This report is made solely to the charitable cornpanvs members, as a body, In accordance with Chapter 3 of Part16 of the Companlés Act 2006. Our audit work has be6n undertaken so that we might state to the charitalle company'8 members those matters we are required to stale to them In an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitabla company's mambars as a body, for our audlt worf(. for this report, orfor th8 opinions we have formed. Anita Mason BA (Hons) BFP FCA (Senior StstutoryAuditor) For and on behalf of Mttch811 Charlesworth (Audit) Limttod. Statutory Audltor Accountants Suilas C,D.E. & F 14th Floor The Plaza 100 Old Hall Street Liverpool L3 9oJ -2a-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIALACTIVITIES INCLUDING INCOME AND EXPENDITUREACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Current flnanclal year Unrestrlcted Rèstrl¢téd funds funds 2025 2025 Tolal Total 2025 2024 Notes Income an Donations and legacle6 Charitabl8 activities Other trading actlvltles Investments oth&r Income 679,963 44,532 724,495 6,670,966 2,243,485 8,914,451 162,840 14,449 177,289 31,193 31,193 1,923 1,923 768,070 7,616,557 169.878 13,988 1,7 Total incom8 7,546,885 2,302,466 9,849,351 8,568.050 Ralsing funds 312.511 6g.489 382,000 401,181 Charitable actlvltlas 6.745,372 2,361,227 9,106,599 8,208,257 other 14 Tofal expenditure 7,057,884 2,430,716 9,488,600 8,609.438 Net incomel{expendttur6) beforn transf8rs 489,001 (128,2501 360,751 (41.388) Gross transfers between funds 1236,677) 236,677 Net 1ncomel{exnd1turÈ) for the yearl Net movemÈnt in funds 252,324 108,427 360,751 141,388) Fund balancas at 1 April 2024 1,905,103 45,994 1,951,097 1,992,485 Fund balances at 31 March 2025 2,157,427 154,421 2,311,848 1,951.097 The statement of flnancial activities includes all oains and losses recognlsed in the year. All income and expenditure derive from contlnulng actlvities. The statsment of flnanclal 8clivitie8 also compli8s with the requirements for an income and expenditure account under th8 Comp8nias Act 2006. The movement of funds detailed above compli&s with the requirements for a statement of changes in equity under FRS102. -21
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF FINANCIAL ACTIVITIES {CONTINUED) INCLUDING INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2025 Prlor flnanclal year Unrestrict8d Rostricted funds funds 2024 2024 Total 2024 Notes Donations and legaci8S Charitable aclivilies Other trading activit188 Investrn6nls Other income 721,291 5,771,028 169,878 13,988 1,557 44.779 766,070 1,845,529 7.616,557 169,878 13,988 1,557 Total Income 6,677,742 1,890,308 8.568,050 Ex endlture on. Ralsing funds 356,402 44,779 401,181 Charitable activities 6.209,124 1,999,1&3 8.208,257 Total expenditure 6,565,526 2,043,912 8.609,438 Net lncomel(éxpendltu) before transfers 112,216 (153,604) (41,388) Gross transfers between funds 22 1125,164) 125,164 Net incomel{expenditure) for the yearl Net movement in funds {12,948) (28,440) (41,388) Fund balances at 1 Aprll 2023 fj,918,051 74,434 1,992,485 Fund balances at 31 Mah 2024 1.905,103 45,9g4 1.951,097 The statement of financial activities includes all gains and losses recognlsed in Ihe year. All Income and expenditure darfva from continuing aclivitl8S. Tha stat6m6nt of financial activitles also compliss with the requirement8 for an income and expenditure account under tha Companles Act 2QO8. The mov6ment of funds detailed abova complies with the requirements for a statement of changes In equlty under FRS102. -22-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE BALANCE SHEET ASAT31 MARCH 2025 2025 2024 Notes Flxed assets Tangible assgts Invastmants 15 16 60.749 561,969 540.987 622,718 540,988 Curront assets Debtors Cash at bank and in hand 18 1,291,355 1,155,816 1,341,410 774,778 2,447,171 2,116,188 Creditors: amounts falllng dua wlthln one year 19 <758,0411 1706,079) Nèt Gu0nt assets 1,689.130 1,410,109 Total assals lass currènt liabilities 2.311,848 1,951,097 Thg funds of the charity Restrl¢t8d Income funds Unrestricted funds - general Unrestricted funds - Designated 22 23 23 154,421 1,007,427 1,150,QOQ 45,Q94 755,103 1,150,QOO 2.311,848 1,951,097 The financial statements were approved by Ihe truste88 an . Ms V Metcalf MBE (Chalr) Trustee Company wlstration numbor 02623071 (England and Walas) -23-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2025 2025 2024 Notes Cash flows from opBrating actlvitles Cash genarated from operations 386,369 9S,403 Invèsting activities Purchase of tangible fixed assèts Purchase of inveslmenl8 Investment income re¢elved (15,542> {20,9821 31,193 {8,184) 13,S88 Net cash (usad In}Igeneratad from Investlng actlvlties 15,331) 5,804 Not cash generated from financing activities Net increase in cash and cash equivalents 381,038 105.207 Cash and cash equivalents at beginning of year 774.778 689.571 Cash and cash 6qulvalent8 at and of yaar 1,155.816 774.778 -24-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollclos Charlly Informallon Thg Whltechapel Centre Is a prSvale company Ilmlted by guarantee incorporated in England and Wale& The rggistered office is Langsdale Street, Liverpool, L3 8DT. .1 A¢countlng conventlon The financial Slatements have been prepared in accordance with the charity's goveming document. the Companie8 Act 2006, FRS 102 °Th8 Financial Reporting Standard appllcable in the UK and Republic of Ireland" ("FRS 102) and the Charities sor4P 'Accounting and Reportlng by Charitles. Slatement ol Fiecommended Practice appllcable to charllles preparing their aGcounts In accordance with the Flnancial R8POrting Standard applicabl8 in the UK and R8publlc of Ir8land (FRS 102)'18ff8Ctlve 1 January 2019). The charity Is a Public Benefit Entity as defined by FRS 102, The financlal statemonts are propared In sterllng, whlch Is th6 functlonal curr6ncy of the charity. Monetary amounts In these finandal statements are rounded to the nearest £. The accounts hav6 baen pr6pared undar the hlslorical cost conv8ntSon. The prlnclpal accountlng pollcies adopted are sel cut below. 1.2 Golng concern Al the time of approvlng the llnanclal statements, the trustees have a reasonable expectafjon that the charlty has 8dequa18 r8sources to continue in operational 8xisl8nc8 for th8 fore88eabl8 futur8. Thus the trustees continuo to adopt th6 going concarn basls of accountlng In preparfng tha flnanolal stataments. 1.3 charitable funds Funds held by the charity are: UnrestrTCtedgeneI funds- these are funds whlch can be used in accordance with the charltable objects at the discretion of the Irustees. Designated funds- thesa are fijnds set aside by the trustees out of unrestricted general thnds for specific future purposes, Restricted fvnds- thgs6 are funds that can only b8 US8d for particu18r r8Stricted purFX)se8 within th8 Dbjecls of the charity. RestriGtions arise when specified by the donor or when fijnds are raised for particular restricted purposes. Furlh8r 8xplanation of the nature and purp08e of each fund 18 included in the notes to the accounts. IA Income Income Is racognlsad In the pertod In whlch thè charity Is 8ntilled to recalpt and tha amount can b& m8a8urad reasonable certainty. Income from donallons and lègacles Is Includèd In fvll In the statemant of fin8nclal actlvltl8s wh&n r6celvabl6. Investment income is included when receivable. Grant8 and contracts, Includlng grants for the purchase of fixed assets, are recognlsed In fijll In thè ststement of financ181 activitles in the year in whlch they are receivable. Incorne is deferred only when the charity has to fulfil conditions befor8 Fxcoming enlitled to it or where the donor has spaclfied that tha income is to ba 8XP6nded In a fulure parlod. Fixed assets donated to the ChatY are Included as donallon Income at marf(6t value at the time of recelpt. Asslstanca In tha fotyn of voluntary h&lp Is not quanllfiabla. and accordlngly not daall wlth In the accounts. Clothing and other Items donated for resal8 through the charity's shop are included as income within oth&r trading activllles and are recognlsed as Income when they are sold. -25-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollcles {Contlnued) 1.5 Expendlture Expenditure reflects all amounts paid and accrued during the year, Expenditure Includes any VAT which cannot be fully recovered, and Is reported as part of the expenditure lo whlch11 relat6s. All costs are allocated botween the expendlture categorles of the Statement of Financial Activifjes (SOFA) on a basls designed to reflect the use of the resource. Costs relating to a particular activity are allocated dlredly, olhers are app)rtioned on an appropriate basis. Chak7tsble expenditu comprises those costs inCued by th8 charity in the dellvery of Its activities and S6rvices for its beneficiaries. It include8 both costs that can be alloc8t8d directly to such activilies and th086 costs of an Indlrect nature necessary to support them. Ralslng funds compris8 costs associatad wth attracting incL)me and th8 C08ts of trading for fundraising purFX)ses Includlng the Gharfty shop. Gov8manc8 cosls r6prasént costs assoclated with meeting the constitutional and Statutory requirements of the ¢harlty and Include Ihe audlt fees and costs Ilnked to the strategic managernent of tha charlty. 1.6 Tanglble flxed assets All assets costing more than £1.000 are capitalised at cost. Tangible fixed a88ets are Statsd al c08t188s depr8Ci8tion. Depraciation is provided at rates calculated to write off the cost less estimated resldual valua of each asset ovar its 6xpeclad useful lite. as follow8: Flxluras, fittings & aqulpm8nt Computers 20% p.a. on cost 330k p.a on cost The galn or loss arising on the dlsposal of an assal Is det8milnad as tha difference b8lwe8n the sale proceeds and the carying value of the asset, and Is recognlsed In the statement of flnancial activltlas. 1.7 Fixed asset Investments The truslees consider th8t monles h&ld on long term deposit should be regarded as a fixed 8SSet invastment. 1.8 Impaimient of fixed a880ts At raportlng end date. the charlly roviews the carrying amounts of it8 tangib16 8ssets lo delermine whether there Is any Ind5catlon thal those assets have suffered an impairment loss. If any such indution exists. the recoverable amount of the asset is estimated in order to determine the extent of the Impalmient loss lif any). 1.9 stocks t)onated Items for the charlty shops sourced from both Indivlduals and organlsations are not Includad In tha financial Statements until they are sold at whlch polnt they are r8cognls8d as income. 1.10 Cash and cash equlvalents Cash and cash equivalen18 include cash In hand, deposits held at call wlth banks, other 8hort-temi liquid Investments with original maturltles of thrae months or lass. -26-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Accountlng pollcles {Contlnuèd) 1.11 Flnanclal Instruments The charity has elected to apply th6 provisions of Sectlon 11 'Baslc Flnanclal Instrumanls. and Socllon 12 'Other Flnanclal Inslruments Issues, of FRS 102 to all of Its financlal Instrumants. Financial instruments are recognised in the charity's balance sheot wh&n the charity bacomes party to the contractual provisions of the instNmant. Flnancial assets and liabilities are offset. with the net amounts presentsd in the financial stslements, wh8n there is a legally enforceable right to set off the recognised amounts and thar6 is an intentlon to Settle on a net basis or to reali8e the asset and settle the liability simultaneously. Baslc flnanclal assets Basic financlal assets, whlch include debtors and cash and bank balanc8s, ar8 initially rneasured at transaction price including transaction costs and are 8ubs8quenlly c8rried at 8mort188d cost using th6 effectlva Int@rest method unless th& arrangem6nt constttutes a financlng tran$aGtlon. wher8 the transactlon Is measured at the present value of the future recelpts discounted at a m8rt(et r81e of Interest. Financial assets classified as receivable within one year are not amortised. Baslc flnanclal Ilabjlltles Basic financi81 liabililies, including cr8ditorE and bank loans 8r8 initially recogni88d at Ir8ns8CtiDn pric8 unl888 tho atrangemant constitutes a finan¢lng transactlon. Whe the debt instrument is measured at tha presgnt value of the future payments discounted at a market rate of interesL Financial liabilities classified as payable within one year are not amortised. Debt instruments are subsequently canled al amort1sed cost, uslng the effectlve Interest rate method. Trad8 cr8ditors are obllgations to pay fc>r goods or servlces that hav8 been acquired in the ordinary cours8 of OP8ratlons from suppllers. Amounts payablé are classified as current liabilitles if payment is due within one year or less. If not, they are presented as non-currenl liabilities. Trade creditors are recognised initlally at trans8clion price and subsequently m88sured 8t amortlsed cost using the effecliva interest melhDd. Derecognition of financlal Ilabjlities Finanoial liabiliti6s are d6recognised whsn the oharity's contractual obligallons axplra or are dlscharged or canlled. 1.12 Taxatlon The Gharfty beneflts from varfous exemptlons from tsxatlon afforded by tax leglslatlon and Is not118ble to corpomtion tax on income or galns falling within those ex8mpllons. R8covfjry is mad6 of tax deducted from quallfylng Inaoma and from receipts under Gift Aid. The charity Is not abl8 to recoverV8luè Add8d Tax. Expendlture Is recorded In th8 accounts incluslve of VAT. 1.13 Employee benlts Th8 Cost of any unused holiday enb'tlement Is recognised in the period in which the employee's services are received. Termln8tlon beneflts ar8 recognlséd Imm&dlately as an expense when the charity is demonstrably e4)mmilted to terminate the employment of an 8mploy80 or to provide termination benefits. 1.14 Retirement beneflts The Charitable company operates a defined contribution pension scheme for employees. The assets of the scheme ar8 held 8eparat8ly from those of the charitable company. Thé annual contrlbutions payable at8 Charged to the statement of financial activities. -27-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 AIARGH 2025 Ac¢ountlng pollclas {Continued 1.15 Leases Rant8ls p8yabl8 und8r opar81ing leases. Includlng any laaso InntIveS recelved, 8r8 charged to the statement of finanGial aGtivffje8 on a stralght Ilri8 basls ov8r th& t&rm of the relevant lease. Crltlcal accountlng estlmates and Judgements In the application of the charity's accounting policies, the tru8tees are requlred to make ludg8menls, eslimales and assumptions about the carrying amount of assets and liabilitiés th8t are not raadily apparent from other sources. The estimates and assoclated assumptions are based on historfcal experfence and othar factors that are considered lo be r61avant. Actual results may differ from these estimates. The estlmates and underlylng assumptlons are reeWed on an ongoing basls. Revlsions to accounting estimates are recognised in the peri(Kl in which the eslimale is revised where the revision affects Imly that perfod, or In tha p6rlod of Ihe r6vlslon and fulure periods whore the r8vislon affaGt8 both currenl and ftrture periods. There wero considerod to be no critical aOnting estimate8 or judgem8nts appligd in the preparation of these financial statements. Income from donations and legacie8 Unrestricted Restricted funds funds 2025 2025 Total Unrestricted Restrlcted funds funds 2024 2024 Total 2025 2024 Donatlons and gffts 679.963 44.532 724.495 721.291 44.779 766.070 -28-
mtoo i ¢Otr)OrO Ln c) o rf) Lnoo ¢DONrO (00(y (00># x£ )r t> ¢J ¢5) CD v CQ * c¥) ¢ *tr <Q x£l
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Income from other tradlng actlvItl8s Unrastrlcted Rostrlctad funds funds 2025 2025 Total Unrestrlcted Reslrfcted funds funds 2024 2024 Total 2025 2024 Fundraising events Shop Incoma 14,449 14,449 162,840 162,840 16g,878 16g,878 Olh6r tradlng a¢llvlties 162,840 14,449 177,289 169.878 169.878 Income from Investmants Unrnstrlctod Unrostriclod funds funds 2025 2024 Interest receivable 31,193 13,988 Other income Unrestrlcted Unrestrlcted funds funds 2025 2024 other Incom8 1,923 1,557 31
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 Ralslng funds Unrestrl¢ted Restrlcted funds funds Total Unrestrlcted fund8 Restated 2024 R8Strlcted funds Total Rastated 2024 2025 2025 2025 2024 Capitalisalion of prior perlod expenses Other fundraising costs staff costs Support costs 123.4651 7,278 141,626 35,271 (23,4651 51,319 164,850 37,495 44,041 23,224 2,224 6,630 155.568 26,934 44,779 51,409 155,568 26.934 Fundralsing and publicity 160,710 69,489 230,199 189,132 44,779 233,911 Tradin C08ts Capllalisation of prior perlod expenses Oth8r trading aclivitl88 Staff costs Supporl costs (23,465) 55,987 86,155 33,124 {23,465) 55,987 86,155 33,124 59,685 89,700 17,885 59,685 89,700 17,885 Trading costs 151,801 151,801 167,270 167,270 312,511 69.489 382.000 356,402 44,779 401,181 -32-
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 10 Support costs allocated to activilies Reststed 2024 2025 Depreclallon Deprac1aQn relating to prlor y6ars Premlses and other costs Legal and professional fees Capitalisatlon of prfor year e>4)enses Govemance costs 32.732 44,718 207.306 21,619 (34,927) 15,000 197.501 23.912 13,860 286.448 235.272 Analysed botweon: Fundralslng and trading ousing support and resetllement Homal&ss, rough sleeping and straet drinking Supported aCcommatIon 70.61g 62,102 64,760 88,967 44.81g 33,03Q 50,192 107.232 286,448 235.273 2025 2024 Governance Costs ¢omprise' Audlt fées Accountancy 7,320 7,680 6,180 7,680 15,000 13,860 Support costs are r8allocated to expendilure on a use of spacSiZe of service basis. 11 Auditor'5 remuneration Fees pay8ble to the charity's auditor and associate8: 2025 2024 For audlt $8rvlces Audit Cf the flnanclal statements of the charlty 7,320 6,180 For other servlces All other non-audit seNices 7,680 7,680 12 Trustees None of the trustees (or any persons connected with them) received any remuneration during the y8* {2024- £nill, and no trustees were reimbursed expenses12024- no trustees were reimbursed expenses). -34-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13 Employ888 The average monthly number of employees during th8 yearwas: 2025 Numbar 2024 Number Fundralsing Shop Ch8ritabla 186 170 Total 193 177 EmploymBnt costs 2025 2024 Wag8s and salaries Soclal sec(Jrlty costs other pension costs 5.270,467 500.509 229,939 4,649,874 434.434 204,360 6,000,915 5,288,668 Average employee numbers excludes employees on zero hour contracts not pald In the month of whlch thera were an addllional 13 employees on ave¥age {2024 an additional 12 employees on average). Included in wagas and salaries are payments lo subcontractors Including people from other oryanlsations seconded to or working in partnership with Whitechapel to deliv&r projects such as the Harm Reduction Servic8 which 18 delivered in partn8rship with SHAP Ltd and th8 LCR Assertiva 0reaCh S8nyic8 which 18 d81iv8red in partnership with Mersgy Care NHS Foundation Trust. Partner agency work8rs amounted to £583,897 (2024- £590,226). The number of employees whose annual remuneration was more than £80,000 is as follows: 2025 Number 2024 Number £70,000- £80,000 Contrlbutlons totalllng £4,76812024.' £3.678} were made to defined conlributlon penslon sch8mes on bèhalf of employees Ose emoluments exceed £60,000. Romunoration of kgy management porsonnol The remuneratlon of key management personnel was as follows: 2025 2024 Aggrag8te comp6nsation 84,880 86,273 -35-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 13 Employees {Contlnued) Trust86s mado donations of £1,20012024.' £900) lo the charlly durlng tha year. There were no other related party transactions in the year. 14 Other expendlture UnrestrlCt Unrostrlcted funds funds 2025 2024 Nat loss on dispc)sal of t8nglbl8 fixad assats 15 Tangibla flxed assets Flxtur68, fitflngs & equipment Compul8r8 Totsl Cost Al 1 April 2024 Additions Disposals Reclassfication of prior year expenses 9,767 1,490 19,7671 83,510 9,767 15,542 (9,767) 122,657 14,052 39,147 At 31 March 2025 85.000 53,199 138,1Sg Daproclatlon and impalrment At 1 Aprll 2024 Depreciation charged in Ihe year Eliminated in respa¢t of dlsposals Reclassfication of prior year expenses 9.766 16,658 {9.766) 34,564 9,766 32,732 19,766) 44.718 16,074 10,154 At 31 March 2025 51,222 26.228 77.450 Carrylng amount Al 31 March 2025 33,778 28,971 60.749 At 31 March 2024 36-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 16 Fixed asset invostmonts Mon1&8 held on deposlt Cost or valuatlon At 1 Aprfl 2024 Addltlons 540,987 20,982 At 31 March 2025 561,969 Carrylng amount At 31 March 2025 561,969 At 31 March 2024 540,987 17 Flnanclal Instruments 2Q25 2024 Carrylng amount of flnanclal assets Debt instruments mgasur8d at amortised cast Equlty Instrumènts measured at cost less Impalnnent 2,447,171 661,969 2,116,188 540,987 Carrying amount of financial liabilities Measured at amorttsed cosl 405,596 326,171 18 Deblors 2025 2024 Amounts falllng duè wlthln one year: Trade debtors oth6r debtors Prep8yments and accrued income 1,217,664 1,758 71,933 1,256,862 84,548 1,291,355 1.341,410 19 Cradltors. amounts falllng due wlthln one year 2025 2024 Notes Other taxation and social security Deferred Income Trade cradltors Other credito Accmals 119.517 232.928 252,889 34,583 118.124 117,250 262,658 136,526 33,542 156,103 20 758.041 706,079 37-
THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 20 Deferred Income 2025 2024 Other deferred income 232,928 262,658 Defaed Income is included in the financial statements as follows: 2025 2024 Total deferred income at 1 April 2024 Amounts r8¢alvèd In year Amounts credited to slatement of finandal 8Ctivtties 262,658 133,699 {163,4291 180,420 229,470 (180.420) Totsl defeffad income al 31 March 2025 232,928 262,658 Included In deferred income are recelpts whlch relate lo a fulure accountlng poriod and will b8 recognised to match the delivery of the se[Ce. 21 Retirement bendit schames D8fined contributlon scheme Tha charity oper8tas a dafinad conblbution pension schema for all qualifying employees. The a888ts of the scheme are held separately from those ofthe charity in an independently administered fvnd. The chargo to profit or loss In r8SPaCt of defined contribution schemes was £229,939 (2Q24 - £204.360). Total employee and employer contrlbullons of £34,583 {2024 £33,442) were payable to the fund al the balance sheet dat8 and are inc]uded within creditotE. -38-
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS {CONTINUED} FOR THE YEAR ENDED 31 MARCH 2025 23 Unrestricted funds The unreslricted funds of Ihe charlly comprlse the unexpended balances of donations and grants wh1(* ara not subject to specific conditions by donors and grantors as to how they may be u88d. These Include deslgnalad funds whlch have been set asida out of unrestricted funds by the trustaas for specific purposes. At 1 Aprll 2024 Incoma Expenditure Transfers At 31 Niarch 2025 Contingency fvnd Premises fund Dévalopmant fund General funds 750,000 150,000 250,000 755,103 750.000 250,000 250,000 go7.427 100,000 7,546,885 (7,057,884) (336,6771 1,905,103 7.546,885 (7,057,884) 1236,6771 2,157.427 Prevlous year: At q Aprll 2023 Income Expendlture Transfers At 31 March 2024 Contingency fund Premis88 fund Development fund General funds 750,000 150,000 250,000 768,051 750.000 150.000 250,QOQ 755,103 6,8ri,742 16,565,526) {125,164) 1.918.051 6,677,742 (6,565,526) (125,164) 1,905,103 The conlingency fund exlsts to Cover staff salaries and associated costs, redundancy paymen18 and sick pay In the @vent of reduced grant funding. Help manage cash flow due to de18ys in receipt of grant funding. Sixty percent (60/0) of th8 organisations grant incom8 is paid quarterly. in arrears. Also, w8 have a numb6r of contracls thal Involve paymenl by results, which causes furthor delays in payment schadules. Tha Contingency Fund helps ensure sufficient funds are available to manage this. Cover for unforeseen deficits that may arise on particular projeci8. The pMIseS fund relates to the a88oclated costs andlor sourcing of alt8mative resldentlal accommodatlon for clients and office premises for staff in the event of a disaster and l or the need to identify and move to alternauva accommodatlon. The development funcl will make provislon for seed funding for new services and ideas, fundlng trj help transform exlsting services and fundlng to cover requirements for social impact bonds. This fund has b66n used to help develop new accornmodation based services for homeless people, Also, It has been used to open a retail outlet that will generate a new income stream for the fvturo. -42-
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THE WHITECHAPEL CENTRE COMPANY LIMITED BY GUARANTEE NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2025 25 Operatlng leaso commitments At the reportlng end date the charity had outstandlng commltments for future minimum leasa payments undar non-canc&llab16 oparating leases, which fall due as follows.. 2025 2024 Wrthin one year Between two and five years 48,111 1,783 42,552 7,458 49.894 50,010 26 Cash generated from operatlons 2025 2024 Surpluslldefidt) for the year 360.751 {41,3881 Adlustments for. Investment Inwme recognlsed In statement of financial activities Depreciation of prior year capitalisd expenses Dapr6clatSon and impairment of tangible fixed assets Prlor-year capltallsallon adjustment {31,193) 44,719 32,732 (122,657) {13,9881 Movam6nts In worklng capltal: Decrease In debtors Increasel{decrease) in creditors {Dacreasa)nncrease in deferred income 50,055 81,692 (29,730) 222,941 (150,4001 82,238 Cash generated from operations 388,369 90,403 27 Company Ilmlted by guarantoa The Whitechapel Centre Is Incorporated under the Companles Act as a company lim1ted by guarantae. Tho Ilabllliy of tha members Is Ilmlted to £1. -44-