Charity Registration No. 1013060
Company Registration No. 02623071 (England and Wales)
THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
The
Whitechapel
Centre
Real solutions to housing & homelessness

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
LEGALAND ADMINISTRATIVE INFORMATION
Honorary Llfe Pre8ldent
MrT Croll8y MBE
Trustees
Ms A Brom ffre88urer)
Mr S Collett
Ms V Metcalf MBE (Chair)
Ms S Thomas
Ms M Wo(Kls
Dr R Young
Ms K Sh8erfn {Vl¢e Chair)
Bro K Vance
Mr l Road
(Appolnted 18 July 2025)
Chlef Executlva
r D Carter
Secretary
Ar D Carter
Charlty number
1013060
Company numbar
02623071
Registered office
Langsdale Street
Liv8rpool
L3 8DT
Audttor
Mitch811 Charl8SWOrth {Audil) Limited
Sultes C,D,E, & F
14th Floor The Plaza
1 C)0 Old Hail Str88t
Livery)ool
L3 gQJ
Bankers
Hampshlre Trust Bank
PO Box 74003
London
EC2P 2QR
Natlonal W8stmlnstar Bank plc
Llverpool Universlty Branch
5 Oxford Slrget
Liverpool
Mers8yside
L7 7HL
Fumess Building Society
51- 55 Duk8 Slraot
Barrow-in-Fumess
Cumbria
LA14 1RT

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
LEGAL AND ADMINISTRATIVE INFORMATION
Sollcltors
Brabner8 LLP
Horton House
Exchange Flags
Llverpool
L2 3YL

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
CONTENTS
Page
Trustee8' report
Slatement of tnjstees, responsiblllties
17
Independent auditor's report
18-20
Stat8ment of financial acAivities
21-22
Balance sheet
23
statemant of cash flows
24
Note8 to the financ4al statements
25-44

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT)
FOR THE YEAR ENDED 31 MARCH 2025
Th8 trustaes present thelr annual report and financial statements for th8 yaar 8ndad 31 March 2025.
The flnandal statements hava b68n prepar6d In accordance wlth tha accounting policies set out In note 1 to the
financlal statements and comply wlth Ihe charfty's memorandum and artlcles of assoGlallon, the Companles Act
2006 and "Accountlng and Reportlng by Charities.. Statement of Recommended Practice applicable to charities
pr8parfng their accounts In accordanc& wlth th& Flnancial Reportlng Standard 8ppllcable in th@ UK and Republic of
Irèland <FRS 102)1gff&ctlv& 1 January 2019)
The Whltochapèl cant￿ - Foeus of Ourwork
We belleve that every Indlvldual Should be given the opportunity to change their sltuation and achiev& thelr
potentlal.
The Whitechapel Centre Is a leading homeless and housing char(ty for the Liverpool City Region.
Slnc8 1975 we hava supportad many of the most vulnerable and Isolated people those sleeplng rough, Ilvlng in
hostels and supported aC￿mMOdatIon, or struggling to maintain Ihelr homes.
Tha ongoing houslng crisls means homelessness has r&achad record lavels across the Country. The number of
cllents we are wothlng wlth has Increased slgnlflcant]y over the last decade. as has the range and complexity of
clients, needs. Seeing this rise whilst continuing ta deliver services that $8ak to 8nd homelessness is both
challonging and distresslng bLrt thore Is hope. We contlnue to adapt, expand and devèlop our sérvl(Bs to better
maet the changlng needs of the people we support.
To achi8Va this. our Mlsslon Is.,
to prevent and resolve homelessness, sodal exclusion and housing poverty by provldlng practical, tailored
support 80 that 88ch p8r80n can find and 8UStain a home and achieve thelr polanllal.
to develop and Inftuence lo(xl and national hornelessness slrategies, ￿lIcIeS and practice.
Our main objectives and actlvltles focus on dallverfng èffe¢llv6, flexlble SeNiGes that meet the identified housing and
related support needs of people who are homeless, socially excluded or experiencing housing poverty.
W8 employ the following stral8glas to a¢h18ve our obl8¢ttvas'.
Deliverlng Immedl8te help, opEM)rtunily gnd support to create lasting change for those most in need.
Providing targeted, person centred seNIc8s,
Contiibuling to and Influoncing ral8vant local and national pollcy. stratagles, and debates on homelessn8SS
and housing.
Challenging exclusion in all a￿aS of Ilfe and supporting inltiatives that promot& inclusion, part]cu18rly In
rela￿On to housing, supported Ilving, heollh, aducatlon, and employmènl,
Developing strong partnerships with other agencies to ansure mora compr&h8nsivè 8nd effectlvè servlcè
delivery.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Tha Whltochapal Contre Sarvlcos Today
ReC￿nISIng the dlverse routes Into and Ihrough homelessness, The Whitechapel Cenlrè dellvers a wlde range of
sGNicas across different seltings, including:
Street Outreach Servlces - Assertlve street outreach for people sleeplng rough.
Supported Accommodatlon4ased Servlces - Belvidere Family C8ntr6, Yates Court, Phoenix House,
Whitley House, Harm Reductlon Se[vI￿, Shared and Dispersed Accommodatlon
Homoless Resolutlon Servlcas
Housing Advlc8 & Assessment Hub, Hospital In-Reach Servi￿,
Intenslve Support Servlce, DomeslAc Abuse SeNlce and Welfare Rights Advlce.
Homeless Preventlon Servlces - Pr8vonllon & Rasettlement SeNic8, Floating Support. Naw Beginnings
and Accommodation Rescue,
Who do we help.
P￿pIe who are expariencing homelessnes8: Single people, couples and families who are sleeping
rough, staying with frionds, or living in tempornry accommodation.
People at risk of homelessness: People threatened with homelessness due to eviction notices,
r8p088es8ion, rant I mortgage arrear8, d8bt. problems with18ndlords, overcrowding, accommodation not fit
for purpose. and so forth.
People in need of houslng support: peop18 Struggling to maintain their accommodation.
The majority of people we support have multlple and complex needs, Includlng m8ntal héatth Issuas. substance and
alcohol use, physical health conditions, offending histories and experlen¢e$ of domes11c abuse.
Ensuring Our Work Dellvers OurAlms
Wa review our aims, abjgctives and aclivities annually. Each review includes an analysis of oulcomes and
achlavemenls agalnst bolh organlsatlonal goals and contractual targets. This process infonM8 OLJf 8nnu81
operatlonal plan and longer term strateglc dlre¢tlon, ensurfng our services remain focused on our charllable alms
and deliver measurable public benefit.
How OurActivltles Dellver Public Benetit
l our chatitabla activltl8s focus on delivering effacdva and Innovative intewention-based Se￿iceS that m88t the
houslng and support needs of people who are homeless or Inadequately housed. These activltles directly further
our chaiitable purpose for the public benefit.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Who We Work With?
As the housing crisis deepens, homelessness conlinues lo reach record levels. Whitechapel's services are needed
more than ever. as shown by the growing number of individuals and households accessing our support.
In 2024125, we worked with 4.670 unique individuals and households (couples and families) experiencing or at risk
of homelessness.
sooo
Individualsl Households
.. Accessing Whitechapel
Services
The
Whitechapel
Centre
. 4000
3000
- Illlll
The increase in homelessness since 2011 continues to affect different groups in different ways. The most significant
rise has been in the most visible forms - particularly among people sleeping rough.
In 2024125, we supported 1,258 individuals who were recorded as sleeping rough in the Liverpool City Region on
one or more occasions - 227 more than the previous year, representing a 220/¢J increase. People sleeping rough now
account for 27°/o of all those supported by Whitechapel.
Homelessness can happen to anyone, and it takes many forms: rough sleeping, having no fixed abode, staying in
hostels or emergency accommodation, or being served notice to leave within 56 days.
Main Reasons forAccessing Our Services
Relationship breakdowns with partners, family or friends.
Domestic abuse.
Ending of private rented tenancies (Section 21 "no-fault" evictions), compounded by the cost and shortage
of housing.
A majority of those accessing our services have multiple support needs thal exacerbate their housing situations. We
have seen not only an increase in the number of people requiring support but also in the severity of their needs
with more people reporting high or medium levels of need compared to low levels.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
An overwhelming majority of individuals we
support have additional support needs around:
63% mental health
44% physical health
59% managing money
55% alcohol & drug use
27% offending related issues
49% self care andlor living skills
Recognising this, we provide wrap-around, multi-disciplinary support in partnership with organisations such as
Mersey Care, Brownlow Health, CGLIRiver, registered social landlords, and supported accommodation providers.
A key focus during 2024125 was the expansion of intensive. wrap-around support through SeNi￿S such as
Pathways, the Recovery Support Service, and our Intensive Support Service. We also developed specialist
outreach services far people involved in sex work and those experiencing domestic abuse.
Achievements and Performance
Throughout 2024125, The Whilechapel Centre continued to deliver a wide range of services designed to prevent
and resolve homelessness across the Liverpool City Region. Despite unprecedented demand. we achieved strong
outcomes by providing the right inteNentions at the right time - helping people rnove away from homelessness and
rebuild their lives.
Our achievements reflect not only the dedication and professionalism of our staff and volunteers but also the
strength of our partnerships with health, housing, and community organisalions. Working together, we have
continued to deliver positive change for individuals, families, and communities affected by homelessness.
Through our integrated seNice model, spanning prevention, intervention, and resettlement, we aim to ensure that
everyone who needs help can access tailored, practical support that meets their individual circumstances.
Our outcomes for 2024125 demonstrate that even in a challenging environment marked by the nalional housing
crisis, effective, person-centred services can and do make a measurable difference.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
out2 t1[￿￿1&¢￿.2024-2S
Tlie
Whitechapel
Centre
Last year we
worked wlth
4670 Individuals1
households;
all of whom were
homeless, socially
excluded or
in housing
poverty.
2074
individuals
were
prevented from
becomlng
homeless.
2124
Indlvlduals
experlenclng
homelessness were
helped to access
the rlght
accommodatlon;
ending
homelessness.
Our projects reflect
the dlverse routes Into
and through
homelessnes6. We
operate a varlety of
seNlces In dlfferent
gettlngs to
complement each
other and ensure
Indlvlduals do nol sllp
through the net ol
prov1510n.
Last year.
183 individua15
volunteered
to help us run
the delivery of
our servlces.
Summary of Key Outcomes 2024125
4.670 people at risk of or experiencing homelessnèss were supported across the Liverpool City
Region.
2,124 individuals and households were successfully assisted into new, safe, and appropriate
accommodation.
People rough sleeping received rapid intervention through street outreach and intensive support,
reducing time spent on the streets.
2,074 people were supported into, or helped to sustain. stable housing Ihrough our prevention and
resettlement services.
Partnership work wilh health, social care, and treatment services provided improved access lo clinical
care, welfare advice, and support for recovery.
Our supported accommodation services continued to provide safe, stable environments Ihat help
people rebuild independence and prepare for long-term housing.
Our welfare rights and financial inclusion work helped clients maximise income and reduce the risk of
homelessness linked to poverty and debt.
These achievements underline our continued commitment to preventing and ending homelessness-through
compassiors, practical action and collaboration.
Our focus for the coming year will be to build on these outcomes, further strengthening early Inte￿entiOn,
developing new housing and support mode15, and ensuring that our seNices remain flexible, inclusive, and
responsive lo need.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Homeless Resolution
Whitechapel provid88 a range of s8￿c@S that seek to &nsur8 Anyone who is experlenclng homelessness is
supported into safe and approprfate accommodatlon as qulckly as posslble.
We achleve this through an intfjgrated model of Support that brlngs togeth6r houslng, health, and sodal care
séwices. Qur 8pprts8ch ensuras that paopla racelva not only Immadiat6 hslp bul also long-term solutlons lailor6d to
their needs. Thls Ss 8chlèv6d Ihrough th8 dellvery of the fallowlng s8rv1(￿s'.
Houslng Advlce & Ass6ssment Hub- providing assessmant of individuals, housing needs and dellvery of
support and advlee to anable paople to flnd approprlal8 accommodallon.
Supported A{￿MmodatIOn
d61ivGrlng a range of accommodatlon.based services with on-site, wrap
around support to address ￿USeS and effeds of homelessness and facilitat6 move-on into su818inabla,
independent accommodation. Services include Whit]ey House, Phoenlx House, Belvlder8 Famlly Cantra,
Yat88 Court, Shar8d & Dispersed Accommodation.
Street Outreach - provislon of assertive street outreach including engagemenl, assessment and dellvery of
timely housing solutions.
Hospital In-Reach Service - cllni¢ally led In-reach service provldlng houslng advlce, support and cara to
ensure safe, gffeclive early discharge frDm hospit81 for individuals experiencang homelessness.
Across these servlces, we successfully helped 2,124 individuals I households experienGlng homelessness to acc8SS
accommod81ion that met Iheir needs, thereby ending their homelessness.
Hospltal In41each SeNlce:
The Hospital In-Reach SeNlce offer5 a cllnically led, multFdisclpllnary approach to prevent people ￿Ing dlscharged
from hospital Into hom8lessn8ss. It also alms to r8duc8 avoidabl8 admissions and strenothen pathways between
hospltals and communlty S8Nlc6s for people who are hom61ass or at rlsk.
This partnership brings together Brownlow Health (GPS and Nurses), The Whitechapel Centre (Homeless Advice &
Support worke￿), Caring Connections (providing 1QO eA)mmunity care hours per w88k), and Liverpool University
Hospltals NHS Foundation Trust.
People are referred lo the service when they present to A&E or are admitt8d lo a w8rd and are Identified as
homeless or at risk of homelessness.
In 2024125, referrals to th8 8ervic8 increas8d to 1,265, compared lo 616 in 2022123-reflecting both growlng need
and Increased awareness among hospltal staff.
70% of refetTals cam8 from A&E, with the remaining 30Yo from wards or cornmunity providers.
58Yo of people altend6d hospital as walk-ins, 350A were brought by ambul8neA. 2nd 6010 by poli￿.
Presenting issues Included: 300A medical, 230/0 addiction-related (including overdose and dotox), 23%
mental health, and 150A a88ault or musculoskeletal injury.
Due to the ongoing housing crisis, securing timely, appropriate housing options remains challenginwarticularly for
patients prasenting in A&E, where quick discharge is requir8d. Coordinating 8afe discharge can be complex when
people prosant out of houtE, decline admission, or self-discharge.
Despite thes8 challgnges, the se￿iCe athieved Bignificant succe88-
86010 of referrals resulted in a planned dlscharge coordinated by the mult141sclpllnary t6am.
All of these individuals were reviewed by a nurse or GP post-discharge, ensurlng ¢ont]nuily of care and
improved follow-up 8ngagement.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Key Outcom6S
530/0 of people were supported Into accommodation or relumed to prevlous houslno as part of 8
planned discharge.
50A waré supportèd Into rèhab. detox, or car8 homas.
5 /0 W8re referred Into Stat￿Ory social care pathways.
11 Yo were reconnected to accommodallon or ar6as outslda of Ltvarpool.
220/0 w6r6 Ilnk6d Into othar rèlèvant advice and support sarvlces (e.g. Whltech8pel's Assessment &
R&sattl8ment. Assèrtlve Outreach, or Navigator Servlces).
Of the 213 people who had b8&n sléeplng raugh Immedlately prior to hospltal admlsslon, 93'k1198) ￿ra suptK)rt8d
Into accommodatlon upon dlscharge.
Alex's Story.. A19x Is 8 68-yg8r-old m8n who Is sev6raly sight4mpapred and has Typ8 2 dlabgt88, H8 had b88n sofa
surfing b&£wgan famlly mambers when h8 was admitted lo hospllal wllh kldney and liver failure, resuking in a kidney
I￿nspI￿nI. Due to his deGllnlng health, he could not retum to sofa surfing and was ref8rr6cI lo lh8 Hospit81 In.R88ch
Team for help finding att8rnatlVg accDmmodation.
Alax's houslng and support need8 were assessed, and he was referred to Housing Options. Supporting evidenc8
was galhered regarding his h8alth, incom9, 8n6 housing history to strengthen his application. Onc8 m6dically fit. h8
was p18cad in temporary B&B accommodatlon.
The leam 8UPPCrtedAlex lo..
R8gi8tgr on Proparty Pool Plus and racoivg prlorltybanding.
d for suitabJ& long-term aGcommoclation.
AcGess Welfare Rights support, sucoessfully s8curing Att9nd8nce AJlowanGe.
Regi818r with Brownlow Haallh, ongag6 Wlth th8 hom818ss dlniGal nurse, and attend we9kly podiatry
appolAtm917t8.
R9Geive a Librn sensorto help manage his diabBtgS.
Rgconn8Ct wth LIV6￿00/ St. Paul's Eyg Unit regarding hiq slght loss.
Alex successfully seeured ground-floor sheltered accommod8tiDn. The tgam supported hlm Ihmugh the viewing
process, and he is nowpr6paring to move, wilh ongoing resetllemgnt support to ensu￿ a sustalnabla tgnancy.
Houslng Advlce & Assessment Hub:
Our Housing Advice & Assessment Hub at Langsdale Street forms the main access point Into INhilechapel's
servlces. Thè Hub provldes assentlal seNlces such as showers, tollets, clothlng and food parcels, alongslde
comprehenslve houslng assessments and advi￿. Presentstions will include people sleeplng rough, people placed
in emergency B&B accommodation by Liverpool City Council, alongside those that accessingtseNices for the first
time.
In 2024125, the Hub supwrted 923 unlque indivlduals and households. Each person receivas a full 8ssessmenl of
th8ir housing needs and Is allocated a kaywork6r who facilltates access to a range of Immadlate and longor-term
housing solutions, including:
Em8rgency accommodation (6.g., firydt-stap ￿ds, B&Bs. and ring-fenced unils)
Support6d accommodation
Independent tenande8 (Hou8ing Association or Private Rented Sector)
Reconneclion and person81ised housing solutions
To deliver sustainable accommodallon solutlons, hou81ng advice interventions are complemented with wrap around,
intensive support. delivered by services such as Pathways, Accommodation R&scue and Rapid Rehousing
N8vigator Services. This support helps address underlylng causes of homeles8ne8s and helps equip individuals
wlth the skllls to sustain accommodation golng forward.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Through the provlslon of advlca and support, th8 Hub achi8v8d the following outcomes:
280h of dientÈ war8 SUCC8ssfully supported into omergency and l or pemian8nt accommc)dalion e.g.
supported accommodatlon, rèfuge, prlvate rented or sadal houslng tenan¢y.
300/0 wer8 SUPPOrted to return to former accommodatlon
30fi wére re(x)nnect6d to accommodation outside of Live￿001
3% were supported Inlo detox and rehab services
26Y¢ were transferred lo longer lerm support servlces
Supported Accommoda￿On Servlces:
Our supported accornmodatlon portfollo offers safe, struclured environments where people eAn r6bulld stabllity and
prepare for independ8nt living. Services inGlude'.
Phoenlx House - A Yirst step from the street, Serv1￿ for 23 men wlth medlum lo high suppcrt needs,
offering 2417 wr8psround car6 and support.
Whltley House
A slép-down SaNlc8 offérlng 52 6n-sulte rooms for p8oplÉ wlth low to mediurn
support needs. helping Ihem develop skills for independent Ilvlng.
Belvldere Family Centra
Emergency supported accommodation for 16 families experiencing
homelessness in Llverpool. prtsvlding 24fT on-site support.
Yates Court - Emergency supported accommodallon for 13 families in KMows16y, offering holistic,
faFnily-focused support.
Shared & Disparsad Accommodatlon
Short-term 8UPPOrt8d housing for individuals with low to
medlum support needs, offering 51 units across self-Gont8ln8d flats and shared houses.
Harm Reduction Service
Therapeutic accommod8tSon for 27 men who need support managing
alcohol andlor substance use, providing 2417 wrap-around care.
In 2024125, these se￿ice$ supported 371 Indlvlduals and households. Of these..
162 succ8ssfully mov8d into independent, pemianent accommodalion Dr long-term housing solution5.
181 conllnued to recelve ongoing support ￿thIn Whltachapel sarvlcés.
Through on-slta, p6rson-centred support, W8 help r8sid8nts address both the causes and effects of homelessness
bulldlng the skllls, confidence, and reglllanca neèd6d for long-tami stability.
Phoenlx House:
Phoenlx House provldes accommodation and Intsnslv6 wrap-around support for 23 men who have been sleeplng
rough and have medium lo high support needs. The servlce off8rs short-lemi accommodation as a 'fIrst stép from
the street,. helping clients move towards longer-term housing.
Most referrals come from our Assertive Outreach Sarvlca, wlth access available seven days a week to minimise
tlme spent rough sleeping.
In-houso support Is complemented by regular partn6r agancy surgarfes. includlng..
Prlmary care {Brownlow Health)
Sexual Health Access Clinic
Treatment & Recovery Services
Naw B6ginnings {engag6ment and learning opportunities)
In 2024125 8 total of 102 people were supported at Phoenix Housa. Of th6se, 79 w8re supported to movaknon,
achieving the following outcome8:
730/0 moved-on into longer-term supporled accommodatton
8 % moved into independent aGcommodatlon e.g, with a housing assoclatlon
70/0 entered rehab or long-t8rffl car8 provision
10% returned to stay wtth ffiands I ptlor accommodation options
20A were evicted

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
John's Story.. John, ag6d 55, has a long hlstory of hom81gssness, substancè usè, and offanding. Onc8 a buildgl
wlth a succgssftjl car68r, hls Incr68sing dnjg use led lo the br88kdown of his ma)Y78g8 gn6 8s1rang8mgnt from hls
family. After s8Nlng a prtson sentanc6, John was rel&as8d Into hom818ssnass-sof8 surflng and slaéplng rough.
In 2020, h8 was plac6d In 8m8rg8ncy accommodatlon and &n9aged w811 wkh support, securfng longk¢8mi houslng
wlth a housing association. He malntain6d thls lenancy for Iwo years, Howev&r, following his mother's death An
2022, his mgntal health dacllned, and hls drug use escslGt8d. He av8ntuaJly 8bGndon8d th8 t&n&ncy and ralumecl to
rough sleaplng.
After a hospital admi8sIDn, John was refenBd lo the Hospital Jn-Reach Tasm, who helped hlm acce8s B&B
accommodation and Ih8n a hostal. Ho stablllsed and was later supported Into prlvat8 rantad accommodation,
m8jn181nlng abstlnence for sever81 monlhs.
In Apnl 2024, John was s8frvad wlth a S8Ctlon 21 (no-f8uIt) avlctlon notlca whan hls landlord sold th8 prop9ty. Tha
diswpllon led lo a relapse and relurn to rough sleeplng. A local resldpnl GontaGlpd the AIw8ys Help Avallable
helpllne, and Whilech8pels Out￿aGh Team locatsd 8nd supported him into Phoentx Housg.
Upon arrlval, John was dlsengaged from sewjces. Slaff worked wllh hlm to..
Reconnect with Ais GP.
Engage wrfh CGL (Change, Grow, Live) for addiction support and methadone prescription.
Access medical Ca￿ for unlre81ed leg ulcers, which are now fvlly he81ed.
Improv8 his digt and budgefing, and plan for ind8pgnd8nt living.
John h88 made significant prog￿sS. He now partlcipates in community aGtlvityes, manages his responsibilitres, and
Y8 prep8ring for 8 mov8 into long8r-term 8UPPOrt8d 8cGommod8tion.
Assertlve Street Outreach
Our Outreach Teams work diractly with peopl8 sle8ping rough, providlng crtSi8 inleNention and practiGg1 solutions.
Tho t&ams engaga wlth Indlvlduals faclng multlpla excluslons. worklng at thalr paca to bulld twsl and motlvata
posltlve change. Through assertlve outreach, we alm to both prevent and end rc)ugh sleeplng, helplng people
address th& und6tlylng issues Ihal have led them to homelessness.
Durlng 2024125, we wotl(ed wtth 1,258 unlque Indivlduals who were seen sleeplng rough In the Llverpool Clty
Region on one or more occaslons. This represents an increase of 227 people {220AI compared to the previous year
the single largest percontago rise across all homelessness cohorts. Sadly, 27'A of all clients supported by The
Whitechapel Centre had slept rough at some polnt durfng the year.
Of those, 900 indivlduals were se6n sleeplng rough in Liverpool alone
individuals in 2023124.
a 200/0 increase compared to 748
This rlse reflects the comblned impact of povety, rising evlctlons (particularly in tho priva18 rented sector), a
shortage of affordable houslng and rnove-on options, and wider systsmic barriers to accesslng accomm(xlatlon.

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
The chart below provides an overview of the number of individuals seen sleeping rough each month across
Liverpool, along with a summary of the numbers remaining out at monlh end..
>492
492
No. seen bedded dD4
sleepinp rough during
month
178
IBI
L>l----
127
124
103
ic
59
No. 5ttll rough ￿eepIng
at monih end
.39
31
In December 2024. The Whitechapel Centre reopened the 30-person Night Assessment Hub in Liverpool to
respond to the surge in people presenting as newly homeless during the winter months. The Hub provi&d a safe
overnight space while assessments and referrals to Housing Options and accommodation providers were
completed. People without an immediate housing solution could stay overnight and return each night until a longer-
term option was secured.
The Hub operated for seven Months {December 2024 July 20251. During the firsl four months, 185 people
accessed the service, with 148 SLJccessfully supported to move on to sustainable accommodation. This had a direct
impact on reducing rough sleeping, with a 21./0 decrease recorded between Quarter 3 {Oct-Dec 20241 and Quarter
4 (Jan-mar 20251. Please see chart above.
Of the 148 people successfully supported to move on=
24 were supported into private rented or shared (HMO) accommodation
45 moved into supported accommodation
33 accessed emergency B&B accommodation
6 were admitted lo hospital
40 returned to family or friends
The Night Hub is one of several vital resources used by our Outreach Service to deliver housing solution5. Our
teams are out every day building relationships with people on the streets. For many, homelessness is linked to
multiple support needs such as substance use, poor mental health. or offending histories
making access to
appropriate accommodation with the right level of support essential.
In total, the Outreach Team secured and supported 1,005 accommodation placements last year.
As at 31 March 2025. 86°/o of Ihe 900 individuals seen rough sleeping in Liverpool were successfully supported into
new or existing accommodation. or offered another sustainable solution, through coordinated multidisciplinary
support including housing advice, intensive key-working, healthcare, and mental health or treatment inteNentions.
10-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Domestlc Abusé Outreach Servlce:
The Outreach Team's work Is strength8n8d by sever81 speclallst in-house seNlces that ensure placement8 are both
approprlate and sustainabl6. Thasa Includa,.
Intensive Supporl Servlce
Pathways S8rvlc6 Imulll-dlsdpllnary Intanslva support servlcal
Domestlc Abuse Outreach Sarvlca
Outreach for People Involved In Sex Worf<
Accommodation Rescu8 Setvice <intensiva support seNice for paople rough sleaping but havé
accoMm￿a￿On, but fool unab16 to raturn to thls accommodatlonl
The Domestic Abuse Outraach SoNlc6 bs a specialist inltiative embedded wlthln th6 wld8r Outraach S&Nlce,
supportlng Individuals onlranchad In rough slaaping or axp8rl8nclng houslng Instsblllty due to domestlc abuse. The
service also Includes a spedallst worker focuslng on Indlvlduals Involv8d in sex work.
Dr8wing on The Whltechapel C6ntra's &xtenslv6 &xp6rtlso and strong local parts)arshlps, the seNlce provldes
hollstlc, wrap-around support through a slngle polnt of access. Its trauma-lnfomed, intensive support model
empowers people to p18n for safety, rebuild trust, and tske steps toward stability.
In Its first year. the s8nrice supported 45 people, achieving slgnificant success In safety plannlng, fosterlng posltlve
oUt￿Me5, and managing rlsk.
H62dlin8 outcomes Included:
42% reduction In rough sleeping among participants
42Yo rèducllon In alcohol andlor substanc8 use
This progress reflects (he Imp8Ct of sustained, traurn8-inform8d int&rvgntion. Whlle some indivlduals CDntinuad to
rough sleep, many ot those cases Involved entrenched homalessnass Ilnked to long-tèrm substance use, mental111
health, trauma, or abuslve relatlonshlps, For these Indlvlduals, progress requlres long-temi, relationshlp*ased work
to overcome deep-rooted barriers to chang8.
Substsnce mlsuse was a key theme across the cohort
42 % reported using both dmgs and alcohol
110k reported drug use only
13 % reported alcohol dependency
7Yo decllned to share substance use Information
27010 dlsclosed no substance use
Despite the89 challenges, 50'h of participants engaged in at l&ast one harm-roduction conve￿at10n, and 53Q/o of
Ihos6 want on to take praGllcAI steps such as accepting proscriptions or attending harm-raducllon groups.
This approach demonstrates how trusted relationships can lead to meaningful change, helplng paople raduca harm
and mova toward racovary as part of a holistic hom&lgssness response.
11

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT {INCLUDING DIRECTOR'S REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Jenny's Story.. Jenny, a woman In h&r 40s, Is 8 sunAvor ol ov8r a decad8 of sovero dom&stlC 8buso by 8 hlgh-risk
pew&tr8tor. H6r exp6rlenc8s Includ8d r8P88t8cI 8bduttlion, tortur6, and extreme coercive control, resulllng In deep
tr8uma and substancg d6pendgncy. Introduted to drngs by hgr abusor, hgr us8 6scaJated after losing custody of her
child, who now1fv6s wifh her moth&runder a Speclal Guardianshlp Ordar.
Dssplta seaking halp In Ihe psst. fallad pft)s8cutlons and poor responses fmm authorilies grndecl Jgnnys Imst In
s8rvic&s. rh8 p6ry)0tr8tor conllnu8d Io 8Xart conlrol thmugh faar and comn?unlty rnfluenco, mgkjng It rllfflcult for hsi
to engage conslstenlly wkh support.
J8nny now r8C61v8s Irauma-Infom?éd, cJl&nt-18d supporl from our spaclalrst domestic abuse outr8ach worker.
alongside he81thc8re and substance misuse 8en4ces. Key InteNenllons Include safety plannlng, ham? r8ductlon,
amolional support, &ndpersonali86d he8lthcar6.
Although her engagement remains inlem7ittent, a con8lStenÈ and empathet1¢ approach has bullt trust and kept h8r
conn8Ct8d to S8rvic6s. A long8r-tgrm r8COV8ry p18n is now in p18c8, offering a s8fe, non-judg8mental pathway
toward 8tability and cantrol ov8r her lif8.
Homeless Preventlon and Resettlemènt
Pr&vanling homalassnass Is central to our vlslon of 6ndlng homal6ssn8ss across the Liverpool City Region. Wa
cognise the devastatlng impact homelessness has on health, wellbelng, and opportunity
maklng éarly
intervention essential.
In 2024125. we reconfigured our existlng preventlon senrlces, launched the Prevention and Resattlernant Servtce.
and developed the Recovery Support SeNice. Together, these 8eNice8 helped prevent homelessness for 2,074
individuals and households, either by helping people keep their homes or by supporting them lo find and suslain
n8w accommodatlon.
Prevention and Re88tt1emènt SeTViCe".
Tha Llverpool Preventlon and Resaltlamont Sarvlca dolivers both 8horl-t8nn advirA and sustained support,
dependlng on need:
Short-term interventions: Drop-in 8essions offering one-off or short-t8fTn 8dvice on housing issues.
Sustalned support.. Tailored one-to-one help In the person's home, addrasslng underlylng Issues such as
mental health, finances, relationship breakdown, substance use, or domestlc abuse.
Support plans are ¢o-dÈsigned with eath individual and revlewed r6gularfy to ensur6 progress. Durlng tha past year,
we have focused Increasingly on sustained, relationship-based support - slgnpostlng people needlng Ilghl-touch
assist8nc8 to other 8eNices. While this shift affected the overall number of recorded inlervenlions, it has
significanlty improved tha quallty and sustainability of outcom68.
Recovery Support SeNice:
Launched in October 2024 as a six-month pilot and now extandad unlll March 2026, tha Recovary Suppcwt Service
delivers early intervention for individuals experiencing addiction who are at rlsk of homalassness. Thls Includes
people facing eviction or housing insecurity due to the impact of 8ub8tance abuse.
The service provide8 both practical and finan(ial 8UPPOrt, aiming to help people remain safely in thelr homes thi18
achieving lasting change. Each ofth6 five support workers holds a small caseload of around 10 peopb, allowng for
deeper. relationship-based work con8isl8nt with Irauma-informed practica.
A key strength of the service is its person81isalion fund, which enable5 tallored financlal support once trust and
understanding hav8 been establi8h8d. Clients identify their own priorities 8nd g081s, and funding is used flexibly to
help achleve ttiem- from preventlng evictlon to 8ddressing prop8rly dlsrapair or supporting r6cov8ry.
R&la￿OnShIp￿)8Sad praclico is tha found8tlon of thls approach. One participant chose lo begin recovery not du8 to
formal Int&tventlon, but bècausa he felt genulnaly heard and support8d. Through this trust, he was able lo stabilise
hls houslng slluatlon and begln addresslng hls substance use.
12-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Within Ihe first slx months, tha sarvlce achleved excellsnt outcomos..
34 eviGlions prevented
35 IndlvidualÈ èngaged in r&cov8ry interventlons
The Recovery Support se￿Ice has demonstrated how p6rsonalis8d. trauma4nfonned support can m8ka the
differano& b&iw6en houslng Ioss and ￿0VerY, provldlng a compasslonata model for hom&l&ssn6ss prèv8ntlon.
Flnan¢ial Review
Incomo from donations and Iwsts rèmains essential to The Whitechapel Contra's work. Donatlons and trust fundlng
underpln almost all of thé Centre's services, enabllng us to go above and beyond contractU81 provlsbn, respond trj
rlslng demand, and maintain hlgh levels of service delivery.
Op&ratlng costs contlnue to rise, Including salaries, accommodation, Insurance, 2nd utllltjes, whlle oompetltlon for
grants and Iwst Income remains higher than ever. Despite these pressures, donor support for the organisation
remains strong. In 2024125, 9 % of our ov8rall incom8 was genaraled from donallons and trust fundlng.
As at 31 March 2025, the charity had reseNes of £2,311,84812024'. £1,951,097). Included within these reseNes are
£154,421 12024.. £45,994) of reslrict8d funds <889 not& 22) and £1.15Q.OQO {2024.' £1,150,000) of designated funds
{8ee note 231. As illustrat6d In notè 24. designatgd funds are partly represented by investments tolalling £561,969
{2024'. £540,987). The charlty had free re5erv08 of £946,e78 at 31 March 2025 {2024.' £755,102).
Prlncipal funding sourcos
The Whltechapel Centre's princlpal fundlng Sources in 2024125 Included grants and contracts from:
Liv9￿001 Cty Councll, Knowsley M8tropolltan Borough CounGII, St Helens Borough Councll, Wlrral
Borough CcunGiI, and Halton Councll
Cheshire and Merseyside NHS Integrated Care Bo8rd
Live￿00] City Region Combin8d Authorily
Natlonal agencles including Adult SenAces, Publlc Health, the Offlce of Health Improvement &
Dlsparltles, and the Ministry of Housing, Communities and Local Gov8mment (Housing &
Comrnunitles)
Charitable foundattons, Includlng the Albert Gubay Charltable Foundation, Freshfields, and the Steva
Morgan Foundatlon
In addition. publlc fundralslng
includlng events, individual donations, and corporate support- remalns crftlcal,
These funds support essenllal services such as volunteer programme8, rough sleeper outreach, fo(Kl services, and
essential clienl expenses.
13

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES. REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Plans for Futsire
Aligned with our Strategic Plan. Th8 Whitéchapel C8ntre's key finandal and operational objectives are to..
Ensu￿ flnanclal securfty and adéquate wsourclng across all s8tvlcas
Strengthen long-lerm finan(xal vlabllty through a diversrfied fundraislng strategy, securing new contracts,
and broadanlng Income streams
Address the cu￿en1 housing and homelessness crisls by:
Expanding existing seNicas and dev&loping new solutions in partner&hip with local authoiittes and
provld8rs
Maxlmlslng homeless prevention inlerventions through houslng support and advice
Providing same-day solulions to bring individuals indoors on the day they become homele83
Dellvering multi-agency wraparound support to prevent recurrlno homelessness
Maintain The Whitechapel Centre as an employer of choice
Secura suit8ble 8nd fit-for-purposé prami8e8
Expand opportunitles for (Alent engagement in education, tr8inlng, and employment to support lon*term
resettlement
Reserves Pollcy
The Board of Trustees has examined th8 company's ￿q(lir￿M8nt8 for r8seNes in light of the main rlsks to the
organisation. It has established a pollcy whereby the unrestticted funds not committed or invesiad in tangible
assets held by the company should be between 3 and 6 months of expenditure, In Ilne wtth Charlty Commlssion
guidance.
Budgeted expenditure for 2025126, excluding rent for servl¢e user accommodatlon,
£8,649.84g. Therefore thB target is £2.162,462 to £4.324.924 in g8n8ral funds. Al this level the Board of Ttustees
feal that théy would b8 abla to carry on Ihe company's actlvltl8s In tha 6vant of a slgnlficant drop in funding.
At present Ihe total unrestricted resetves f811 at the lower end of this 18rget.
The Board of Trustees underdtands the Increased pressure on cash flow resulting from payment In arrears for most
contracls. Close financial management continues to be required to prevent cash flow problems.
The Board of Trustees wlsh to create fr86 resgN6s, bul under31ands the cuffent economlc dlffi¢ulll&s and the
currenl housing crisis. Creating free reserves would enable them to provide 8eed funding for new projects, as w811
as unde￿In existing s8tvic8s and meat key needs. For example, the company continues 10 se8 an increase in the
number of people sleeping rough and coniinues to seek resources to maximise assertive outrea¢h prom'slon. Also.
we seek funding to pilot new and dlfferent servlces and l or methods of working e.g. to develop new accommodation
pathways and options.
The Board of Trustees Is Commllted to applying prSn¢iple8 of full cost recovery 10 811 posts and servi￿$ within the
organisalion to help reduce potential risks in the event of losing individual contracts, a8 well as being mindful of
potential pressures to draw upon r6setV6s during tha forthcoming year.
Rlsk management
A revlew of malor dsks Is undartaken annually by tha Board of Trusteas. Wherg appropriate, procedures have been
establlshed to mltlgate the rtsks The Whitechapel Centre faces. Where appropriate, the identified risks have been
Incorporated into the company's Strategic Plan. For example, Identified external risks to funding hav818d to a fvll
ravl8w offundlng and budg&ts, and the d6valopmant of a compr6h6nslv6 Fundraising Strategy.
An intemal framework for risk management ensures risks are identified and mitigated through a poliw of regular
sc￿tInY by the Board, the Implementatlon of policias and procedures and the appropri818 authorisalion of 811
transactlons and projects. A comprehenslve suite of Internal pollcies and procedures ansura (ajmpllance wlth
relevant legislation and recognised best practice in relation to govemance, health and safety, financlal management,
se￿[Ce delivery and business operations. These policies and procedures relate to all staff, volunt68rs, clients and
stakeholders and are reviewed regularly to ensure that they continue lo meet the neerjs of the organisatlon.
14-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Structureg governance and managemenl
Th6 charily Is a company Ilmitad by guarantee, incorporated on 19 March 1990 and registered as a charity on 21
Juna 1991. Th8 charity was astablished under a Memorandum of Assoclation which established the objects and
powers of the company and is governed under Its Artlcles of Assoclation. The term "the company" Includes
roferanca to the raglstarad charlly, whar8 appropriata.
The trustee8, who are a180 the director8 for the purpose of company law, and who s8Ned during the y8arwere'.
Mr D Antrobus
Ms A Brown (Treasurer)
Mr S Gollett
Mr D Green OBE
Ms V Metcalf MBE (Chglr)
Ms S Thomas
Ms M Woods
Dr R Young
Ms K Sheerln (Vlce Chalr)
Bro K Vance
Mr l Reed
(Reslgned 6 December 2024)
(Reslgned 6 December 2024)
{Appolntad 18 July 20251
Mr T Crolley Honorary Lrfe Presldent and Ambassador
Trustee Inductlon and Tralning
New Trustee8 receive a copy of their job description 8nd 8n informatlon pack about th8 organi8ation. In addltion
each Irustea recelves an Inductlon. whlch Includas Invltatlon and encouragement to attend short training se&%ions to
famlllarise themselves wlth the charllable Ixmpany and the context wlthin whlch it operates. These sesslons cover:
The obligations of the BoaKI of Trusteos members.
The main documents which sel out Ihe operational framework for the charitable company including the
Memorandum and Arbcles.
Resourcing and the current financial PL)Sition as set out in the latest published 8ccounts and the lalest
financial I management stat8ments and accounts.
Future plans and objective8, including the Strategic Plan.
New truste8$ arè Invited to attend up to 3 Board meotings and tak$ up a 'tour' of thé organisallon to m80t
employees and cllents to familiartse themselve5 with th@ operational work prior to jolnlng.
Raerultmént and Appolntm8nt of tho Board of Trustees
The directors of The Whitechapel Centre are also chartiy Trustees (and for the purposes of charlly law and under
the companls Articles are known as members of the Council of Manag6ment). Undar the requlr6m6nts of th
Memorandum and the Articles ofAssociation tho memb8rs of tho Board of Trusl8es are eleclad to sew8 for a perlod
of three years after which they must be r&elected al the nextAnnual General Meetlng.
The Board of Trust888 alms to ensur8 Its mgmbers provide a good mtx of skllls. knowledge and exporfanca In
ralatlon to providing governance and management for a charltable homeless organlsallon. In order to malntaln thls
broad mix of skills, knowledge 8nd experience. members on the Board of Trtsstees are requested to provide a list of
Ih8lr skllls 8nd experienca. In Ihe evant of particular skills or exporionca belng lost due to retlrament, new
candidates are approached to offer themselves for election to the Board.
15-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
TRUSTEES, REPORT (INCLUDING DIRECTOR'S REPORT) {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Organlsational Structure
The Whltechapel Centre has a Board of Twstaas {known as the Council of Manag8m@nl under the Oornpan￿S
Articles) of up lo 20 people who meet al leasl 4 fjmes each year and are rasponsiblé for Iha slralegic direction and
policy of the charitable company. At present the Board of Trusl8es has nlne membars from a varlely of dlfferent
professional backgroLJnds relevant to th8 work of tho company.
A scheme of delegation is in place and day lo day responslblllty for the delivery of seNlc&s rest with Ihe Senlor
Management Team (SMT), conslsting of the Chief Executive Officer, four Services Managers, and the Fundraising
Manager. The Senlor Man8gem&nl Taam Is responslble for ensuring effective and efficient dellvery of Se￿ICe8
specified, meeting key perfornance Indlcators, Implemenllng strfngent financial manag6ment, processes and
procedures and ov8rseelng day io day operational management of services including Implementation of b8St
practlce, and stsff supervision and d6valopm8nt,
The Whltechapel Contre is a real Living Wage 8mployer. The charily follows Local Govemment {NJCI pay scales.
Each role wllhin the organisation has a presGrlbed pay sca16. Thls also appllos to all manag8ment rol8S.
Pay awards, Induding increm8ntal Incre8S8s. are agreed by the Board of Trustees annually, and awarded If there
are SLrfficient funds.
Audltor
In accordance wlth the CoMpan￿S artid8s, a rasolullon proposlng that Mltchell Charle8WOrth {Audil) Limited be
r8appointed as auditor of the company will be put at a General Meetlng.
Dlsclosure of Informatlon to auditor
Each of the trustees has confimied that there is no Informallon of whlch they are aware whi(* Is relovant to the
audit, but of which th8 auditor Is unaware. They have further confirmed that they have t8ken approprlate steps to
identify such relevant Infomallon and Io 6Stabllsh that the audllor is awara af such information.
Small company provlsions
Thls report has baan preparad in accordanc8 wilh the sp8Ci81 provisions r818ting to small companie8 Withln Part15
ofthe Corllponles Act 2006.
On b&half of the board of trustees
MS V Metcalf MBE (Chair)
TNstoa
Date..
16-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
STATEMENT OF TRUSTEES. RESPONSIBILITIES
FOR THE YEAR ENDED 31 MARCH 2025
The trustees, who are also the directors of The Whitechapel Centre for the purpose of company law, are responsible
for preparlng the Trust8es' Report and the financial stat8monts in accordanca wlth appllcabl& law and United
Kingdom Accountlng Standards (Unlted Kingdom Generally Accepted Accounllng Practlce),
Company law reqUI￿S tha t￿Ste@S to pr6pare flnanclal statemants for aach flnancial year whlch glva a true and falr
vlow of th8 State of affalrs of th& charlty and of tha Incomlng r6sources and 8pplICa￿On of resourc8s, Includlng the
income and expendlture, of the charltsble company for that year,
In praparfng these flnanclal stalemgnts, th6 trustees are r4ulred to:
select suliable accounting pollcies and then apply them conslstent]y;
observe the methods 8nd principl&s in Ihe Chariti@s SORP,.
makg ludgaments and astlmat6s that are raasonable and prud8nt',
state whether appllcable UK Accounllng Standards have been followed, Subject to any material d8partur8s
disclos8d and explaln8d in the financlal stat8ments', and
prepare the fin2nclal st2t8mants on tha golng concem basls unlèss It Is Inapproprfaté to pr8sum8 that the chaHty
wlll continue In operation.
Th6 trusteas ara responslblè for keeplng adèquats accountlng reGords that disGIos8 wlth reasonable accuracy at
any ￿rne the financial position ofthe Ghariiy and enable them to ensure that the financial Statements comply wlth the
Companie8 Act 2006. Th8y are 81so responsible for safeguarding th8 assets of the charily and hence far taking
roasonable slaps for the prevantlon and detecllon of fraud and othar irr8gularltles.
17

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF THE WHITECHAPEL CENTRE
Oplnlon
Wé have audited Ihe finan(aal slalgments of The Whitèchap81 Cantre {th6 'tharit¢l for the year ended 31 March
2025 which comprise the slatement of financial activtties, the balance sheet, the statement of cash flows and nolas
to the financial Statements, Including significant accounting policles, The finan(ial reporting framework that has been
applied In thair prapar8tltsn 18 applicabla 18w and Unit*gd Klngdom Accountlng Standards, includlng Financial
R8POrtlng Standard 102 The Financial Reporting Standard applicab18 In th8 UK and Republic of ItEland (Unilad
Kingdom Generally A￿pted Accounting Practioe).
In our opinion. the flnancial statements..
give a true and fair view of the state of the charitable company'3 affalrs as at 31 March 2025 and of Its
incoming resources and application of resources, including Its incA)ma and exp8nditure, for the year then
ended.,
have ba6n propaty proparad in accordanc6 with United lfjngdom Generally Accepted Accounting Pract1￿.
and
have been prepared in accordance wtth the requirements of the Companles Act 2006.
Basis for opinion
We conducted our audit in accordance with International Stsndards on Auditing (UK) {ISAs (UK)) and appllcable
law. Our r8spon8ibillties und8r thos8 standards ara furth8r d88cribed in the Audilor'B responsibililies for the audit of
th& flkjanclal 8tatem&nls section of our report. Wa ara Indapand6nt of tha charlly In accordance with the ethical
requlrements that are relewant to our audlt of the financla statements In the UK, including the FRC'S Ethl¢al
standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe
that th& audlt evldancé wa hav6 obtslned Is sufficient and approprlata to provida a basis for our opinion.
Concluslon8 ralating to golng concem
In audltlng the financial statements, wa have conclud6d that Ihe trustees, us8 of th8 going conc8m basis of
aGcountlng in the preparation of the financial statements is appropriate.
Basad on the work we have performad. w8 h8ve not id8nlifi8d 8ny material uncertainlies relating to events or
conditions that. individually or Collecdvaly, may cast slgnlficant doubt on tha charity's ability to continue as a going
concem for a period ol at least tselve months from when the flnanclal statements are aulhodsed for issue.
Our rasponslbllltles and the responslbilltlas of the trustees with respect to going concern are described in the
relevant sections of this report.
other Informatlon
The other infomiation comprlses the information included in the annual report other than the financlal stst8menls
and our auditor's report th8reon. Th8 trustees are responsible for th8 Other information contained within the annual
report. Our oplnion on the financial statements does not cover the oth8r information and. except to tha axtent
otherwlse explicitly stated In our report, we do not express any form of assurance conclusion Iher80n, Our
responsibility is to read the other information and, in doing 80, consider whether the other information Is materlally
inconsistent wlth the financial statements or our knowledg8 obtalned In the course of the audlt, or otherwlsa appaars
to be materially rnisstated. If we identify such material inconsistencies or apparent material misststemenls, we are
r6quired to dat6rmin8 whethar thls gives rise to a mateKial misstatement in the financial statements themselves. If,
basad on tha work w6 hava parformad. we conclude that there Is a matértal ml8Statèment of this other informallon,
we are requlred to report that fact.
We hav6 nothing to rewrl in thi8 regard.
Oplnlons on other matters prescrlbed by the Companles Act 2006
In our oplnlon, basad on Iha work undertaken in the cou￿8 of our audit,.
the Informallon glven In the trustees, report, whlch Includes the director3, report prepared for the purp058s of
company law, for the finanGial year for which the financial statements are prepared 18 consistent with the
flnandal statamenls. and
the dlrectors, report Included ￿thIn the trustees, report has been prepared In accordanGe with applicable legal
requir8m8nts.
18-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF THE WHITECHAPEL CENTRE
Matters on whlch we are requlred to report by exceptlon
In the light of the know16dg8 and undarstandlng of tha charfty and Its environment obtained In the cours8 of th8
audit, wo hav8 not Identhled materfal mlsststements In the directors, report Included within the trustees, report.
We hav8 nothing to report In résp6¢t of the followlng matters In relalTon to whlch the Companl8s Act 2006 requlr8S
us to raport lo you If, In our oplnlon..
adequate accounting records have not been kept, or returns adequate for our audlt have not been received
from br3nchas not vi8il8d by us,, or
th8 flnanclal statements are not in agreement wtth the accountlng records and retums., or
certain disclosures of twstees, remuneration specified by law are not made,, or
W8 have not recelved all tho informatbn and axplanations we requlre for our audlt,, or
the trustees were not entitled to prepare the financlal statements in accordance with the small companies
regime and take advantag8 of th8 sm811 camp8ni8S' 8xemptions In praparino the Iru8tees' report and from th
requiremant to prapara a strataglc report.
Re8ponsibiliti8s of tru81aes
As explalnad mora full/ In the statement of truslees, responsibilities, the trustees, who are also the dlrectors of the
charity for the pury)ose of ￿MpanY law, are responslble for the preparatlon of the financial statements and for being
satisfled that they give a true and fair view, and for such intsrnal control as the trustees determine is necess8ry 10
enable th8 praparatlon of ftnanclal slatamants th8t ar6 fr88 from materlal misstat8men( whether due to fraud or
error. In preparing the llnanclal statements, the truslees are responslble for assessing the chariiy's abilty to
continue as a going concem, discloslng, as applicable, matters related to going CDnc8rn 8nd u81ng tha going
concern basis of accountlng unlgss the trustéas ellher Intend to Ilquldate the charitable company or lo cease
op8rations, or have no reallstlc alternatlve but lo do so,
Auditor's rosponslbllltles for the audlt of the flnanclal statements
Our objecttves are to obtaln reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due lo fraud or 8rror, and ta issu8 an auditorfs r8port Ih8t includes our Dpinlon.
Rga8onab18 assurance Is a hlgh level of assuranca but Is not a guarantaa that an audit conductèd In accordancè
with ISAS {UK) will a￿ayS detect a material misslatement when11 exlsts. Misstatements (xn arise from fraud or
emr and are considered material if, individually or in the aggregats, they could reasonably be expecled to influence
the economic d8Ci8ions of us@rs taken on the basis of these tinancial statements.
Irregularities, Includlng fmud, are Instanc@s of non￿MplIanCe with laws and regulations. We design proc8dure8 in
lin8 with our responslbillties, oullin6é above, to datact materlal mlsstatemants In respact of I￿gUY￿17t1ÉÉ. Includlng
fraud. The extent to whloh our procedures are capab18 of detacllng Irregularid&s, Including fraud, Is detslled below.
Extent to whlch tha audlt was consldered capable of dètecting Irregularltiés, Includlng fraud
Our approach to Identlfylng and assesslng the rlsks of material mls8tatement in respect of Irregularlties, includin
fraud and nonoompliance wilh laws and regulations, was as follows:
the engagemenl partnèr ènsurad that the 8ngag8ment team collectlvely had the appropriato competen￿.
capabllllles and sklll8 to Identify or reGognlse non-complian￿ with applicable laws and regulatlons;
we identified the laws and regulations applicable lo the company through discussions with directo￿ and
other managemant,,
we focusad on specific laws and regulations whlch we considered may have a direct material effecl on the
financlal statements or the operations of Ihe company, including the Companies Act 20Q6, taxation
legislation and data protection. anli-bribery, employmanl and he81th and 8afety legislation.,
we assossed th8 ex18nt of Gompliance with the laws and r8gulations identified above through making
enquiries of management and inspecting legal correSponden￿- and
idenlified laws and regulations wore communicatBd within the audit téam regularly and th8 team remainad
alert lo instances of non-Gompllanca throughout the audlt.
19-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
INDEPENDENT AUDITOR'S REPORT (CONTINUED)
TO THE MEMBERS OF THE WHITECHAPEL CENTRE
We as6essed the susceptibility of the company's financial 8tatements to material mlsstat8ment, Including obt8ining
an undarstandlng of how fraud might occur, by:
maklng enqulrles of management as to where they considered there was 5usceplJblllty to fraud. their
knowledge of actual, suspected and a116ged fraud., and
consldering the Internal controls in place to mitigate tisks of fraud and non-complianco with laws and
regulatlons.
To address thg rlsk of frsud through managemenl bias and override of controls, we:
perfomied analytlcal procedures lo Idantlfy any unusual or unexpected rel8tlonshlps,'
tested loumal entrfes to Identjfy unusual transactions.
assessed whelh6r judgements and assumptions made in determining the accountlng estlmates were
Indlcallve of potenllal blas; and
Investigated the rationale behind slgnificant or unusual transactlons.
In response to the risk of irregularities and non-CA)mpliance uhth laws and regulatlons, we designed p￿cedUreS
whlch included, but were not limlted to-
agreeing financlal 8tatement disclosure8 to underlying supporting documentation;
readlng Ihe mlnutes of maétlngs of those charged wlth governance. and
enquldng of management as to actual and potenllal Iltlgatlon and c4alms.
There ara Inhe￿nt Ilmitalions in our audlt proc@dur6s d6scrib8d above. Th8 more remov8d that laws and
gulations are from finanGial Iransactlons, the less Ilkely It Is that we would beoom8 aware of norFcomplianco.
Auditing standards also limtt the audit pracedures required to identify non-compliance with laws and regulations to
8nquiry of the directors and other management and the inspection of r8gu18tory and legal correspondence, if any.
Material misstatements that arise due to fraud can be hardér to d8tact than those that arfse from error as they may
invdve deliberate concealment or collusion.
A further descripfjon of our rasponslbililies Is avallabla on tha Financial Reportino Council'8 Website al: htlp8'.11
www.frc.org,uklaudilorsrespon8ibililies. This des¢ripllon foms part of our auditorfs report.
Use of our report
This report is made solely to the charitable cornpanvs members, as a body, In accordance with Chapter 3 of Part16
of the Companlés Act 2006. Our audit work has be6n undertaken so that we might state to the charitalle company'8
members those matters we are required to stale to them In an auditor's report and for no other purpose. To the
fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable
company and the charitabla company's mambars as a body, for our audlt worf(. for this report, orfor th8 opinions we
have formed.
Anita Mason BA (Hons) BFP FCA (Senior StstutoryAuditor)
For and on behalf of Mttch811 Charlesworth (Audit) Limttod. Statutory Audltor
Accountants
Suilas C,D.E. & F
14th Floor The Plaza
100 Old Hall Street
Liverpool
L3 9oJ
-2a-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
STATEMENT OF FINANCIALACTIVITIES
INCLUDING INCOME AND EXPENDITUREACCOUNT
FOR THE YEAR ENDED 31 MARCH 2025
Current flnanclal year
Unrestrlcted Rèstrl¢téd
funds
funds
2025
2025
Tolal
Total
2025
2024
Notes
Income an
Donations and legacle6
Charitabl8 activities
Other trading actlvltles
Investments
oth&r Income
679,963
44,532
724,495
6,670,966 2,243,485 8,914,451
162,840
14,449
177,289
31,193
31,193
1,923
1,923
768,070
7,616,557
169.878
13,988
1,￿7
Total incom8
7,546,885 2,302,466 9,849,351
8,568.050
Ralsing funds
312.511
6g.489
382,000
401,181
Charitable actlvltlas
6.745,372 2,361,227 9,106,599 8,208,257
other
14
Tofal expenditure
7,057,884 2,430,716
9,488,600 8,609.438
Net incomel{expendttur6) beforn transf8rs
489,001
(128,2501
360,751
(41.388)
Gross transfers between funds
1236,677)
236,677
Net 1ncomel{ex￿nd1turÈ) for the yearl
Net movemÈnt in funds
252,324
108,427
360,751
141,388)
Fund balancas at 1 April 2024
1,905,103
45,994 1,951,097 1,992,485
Fund balances at 31 March 2025
2,157,427
154,421
2,311,848
1,951.097
The statement of flnancial activities includes all oains and losses recognlsed in the year. All income and expenditure
derive from contlnulng actlvities.
The statsment of flnanclal 8clivitie8 also compli8s with the requirements for an income and expenditure account
under th8 Comp8nias Act 2006.
The movement of funds detailed above compli&s with the requirements for a statement of changes in equity under
FRS102.
-21

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
STATEMENT OF FINANCIAL ACTIVITIES {CONTINUED)
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2025
Prlor flnanclal year
Unrestrict8d Rostricted
funds
funds
2024
2024
Total
2024
Notes
Donations and legaci8S
Charitable aclivilies
Other trading activit188
Investrn6nls
Other income
721,291
5,771,028
169,878
13,988
1,557
44.779
766,070
1,845,529 7.616,557
169,878
13,988
1,557
Total Income
6,677,742
1,890,308
8.568,050
Ex
endlture on.
Ralsing funds
356,402
44,779
401,181
Charitable activities
6.209,124 1,999,1&3 8.208,257
Total expenditure
6,565,526 2,043,912 8.609,438
Net lncomel(éxpendltu￿) before transfers
112,216
(153,604)
(41,388)
Gross transfers between funds
22
1125,164)
125,164
Net incomel{expenditure) for the yearl
Net movement in funds
{12,948)
(28,440)
(41,388)
Fund balances at 1 Aprll 2023
fj,918,051
74,434 1,992,485
Fund balances at 31 Ma￿h 2024
1.905,103
45,9g4
1.951,097
The statement of financial activities includes all gains and losses recognlsed in Ihe year. All Income and expenditure
darfva from continuing aclivitl8S.
Tha stat6m6nt of financial activitles also compliss with the requirement8 for an income and expenditure account
under tha Companles Act 2QO8.
The mov6ment of funds detailed abova complies with the requirements for a statement of changes In equlty under
FRS102.
-22-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
BALANCE SHEET
ASAT31 MARCH 2025
2025
2024
Notes
Flxed assets
Tangible assgts
Invastmants
15
16
60.749
561,969
540.987
622,718
540,988
Curront assets
Debtors
Cash at bank and in hand
18
1,291,355
1,155,816
1,341,410
774,778
2,447,171
2,116,188
Creditors: amounts falllng dua wlthln
one year
19
<758,0411
1706,079)
Nèt Gu￿0nt assets
1,689.130
1,410,109
Total assals lass currènt liabilities
2.311,848
1,951,097
Thg funds of the charity
Restrl¢t8d Income funds
Unrestricted funds - general
Unrestricted funds - Designated
22
23
23
154,421
1,007,427
1,150,QOQ
45,Q94
755,103
1,150,QOO
2.311,848
1,951,097
The financial statements were approved by Ihe truste88 an .
Ms V Metcalf MBE (Chalr)
Trustee
Company wlstration numbor 02623071 (England and Walas)
-23-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2025
2025
2024
Notes
Cash flows from opBrating actlvitles
Cash genarated from operations
386,369
9S,403
Invèsting activities
Purchase of tangible fixed assèts
Purchase of inveslmenl8
Investment income re¢elved
(15,542>
{20,9821
31,193
{8,184)
13,S88
Net cash (usad In}Igeneratad from Investlng
actlvlties
15,331)
5,804
Not cash generated from financing activities
Net increase in cash and cash equivalents
381,038
105.207
Cash and cash equivalents at beginning of year
774.778
689.571
Cash and cash 6qulvalent8 at and of yaar
1,155.816
774.778
-24-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollclos
Charlly Informallon
Thg Whltechapel Centre Is a prSvale company Ilmlted by guarantee incorporated in England and Wale& The
rggistered office is Langsdale Street, Liverpool, L3 8DT.
.1 A¢countlng conventlon
The financial Slatements have been prepared in accordance with the charity's goveming document. the
Companie8 Act 2006, FRS 102 °Th8 Financial Reporting Standard appllcable in the UK and Republic of
Ireland" ("FRS 102) and the Charities sor4P 'Accounting and Reportlng by Charitles. Slatement ol
Fiecommended Practice appllcable to charllles preparing their aGcounts In accordance with the Flnancial
R8POrting Standard applicabl8 in the UK and R8publlc of Ir8land (FRS 102)'18ff8Ctlve 1 January 2019). The
charity Is a Public Benefit Entity as defined by FRS 102,
The financlal statemonts are propared In sterllng, whlch Is th6 functlonal curr6ncy of the charity. Monetary
amounts In these finandal statements are rounded to the nearest £.
The accounts hav6 baen pr6pared undar the hlslorical cost conv8ntSon. The prlnclpal accountlng pollcies
adopted are sel cut below.
1.2 Golng concern
Al the time of approvlng the llnanclal statements, the trustees have a reasonable expectafjon that the charlty
has 8dequa18 r8sources to continue in operational 8xisl8nc8 for th8 fore88eabl8 futur8. Thus the trustees
continuo to adopt th6 going concarn basls of accountlng In preparfng tha flnanolal stataments.
1.3 charitable funds
Funds held by the charity are:
UnrestrTCtedgene￿I funds- these are funds whlch can be used in accordance with the charltable objects at
the discretion of the Irustees.
Designated funds- thesa are fijnds set aside by the trustees out of unrestricted general thnds for specific
future purposes,
Restricted fvnds- thgs6 are funds that can only b8 US8d for particu18r r8Stricted purFX)se8 within th8 Dbjecls of
the charity. RestriGtions arise when specified by the donor or when fijnds are raised for particular restricted
purposes.
Furlh8r 8xplanation of the nature and purp08e of each fund 18 included in the notes to the accounts.
IA Income
Income Is racognlsad In the pertod In whlch thè charity Is 8ntilled to recalpt and tha amount can b& m8a8urad
reasonable certainty.
Income from donallons and lègacles Is Includèd In fvll In the statemant of fin8nclal actlvltl8s wh&n r6celvabl6.
Investment income is included when receivable.
Grant8 and contracts, Includlng grants for the purchase of fixed assets, are recognlsed In fijll In thè ststement
of financ181 activitles in the year in whlch they are receivable. Incorne is deferred only when the charity has to
fulfil conditions befor8 Fxcoming enlitled to it or where the donor has spaclfied that tha income is to ba
8XP6nded In a fulure parlod.
Fixed assets donated to the Cha￿tY are Included as donallon Income at marf(6t value at the time of recelpt.
Asslstanca In tha fotyn of voluntary h&lp Is not quanllfiabla. and accordlngly not daall wlth In the accounts.
Clothing and other Items donated for resal8 through the charity's shop are included as income within oth&r
trading activllles and are recognlsed as Income when they are sold.
-25-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollcles
{Contlnued)
1.5 Expendlture
Expenditure reflects all amounts paid and accrued during the year, Expenditure Includes any VAT which
cannot be fully recovered, and Is reported as part of the expenditure lo whlch11 relat6s. All costs are allocated
botween the expendlture categorles of the Statement of Financial Activifjes (SOFA) on a basls designed to
reflect the use of the resource. Costs relating to a particular activity are allocated dlredly, olhers are
app)rtioned on an appropriate basis.
Chak7tsble expenditu￿ comprises those costs inCu￿ed by th8 charity in the dellvery of Its activities and
S6rvices for its beneficiaries. It include8 both costs that can be alloc8t8d directly to such activilies and th086
costs of an Indlrect nature necessary to support them.
Ralslng funds compris8 costs associatad wth attracting incL)me and th8 C08ts of trading for fundraising
purFX)ses Includlng the Gharfty shop.
Gov8manc8 cosls r6prasént costs assoclated with meeting the constitutional and Statutory requirements of
the ¢harlty and Include Ihe audlt fees and costs Ilnked to the strategic managernent of tha charlty.
1.6 Tanglble flxed assets
All assets costing more than £1.000 are capitalised at cost.
Tangible fixed a88ets are Statsd al c08t188s depr8Ci8tion. Depraciation is provided at rates calculated to write
off the cost less estimated resldual valua of each asset ovar its 6xpeclad useful lite. as follow8:
Flxluras, fittings & aqulpm8nt
Computers
20% p.a. on cost
330k p.a on cost
The galn or loss arising on the dlsposal of an assal Is det8milnad as tha difference b8lwe8n the sale
proceeds and the carying value of the asset, and Is recognlsed In the statement of flnancial activltlas.
1.7 Fixed asset Investments
The truslees consider th8t monles h&ld on long term deposit should be regarded as a fixed 8SSet invastment.
1.8 Impaimient of fixed a880ts
At raportlng end date. the charlly roviews the carrying amounts of it8 tangib16 8ssets lo delermine
whether there Is any Ind5catlon thal those assets have suffered an impairment loss. If any such indution
exists. the recoverable amount of the asset is estimated in order to determine the extent of the Impalmient
loss lif any).
1.9 stocks
t)onated Items for the charlty shops sourced from both Indivlduals and organlsations are not Includad In tha
financial Statements until they are sold at whlch polnt they are r8cognls8d as income.
1.10 Cash and cash equlvalents
Cash and cash equivalen18 include cash In hand, deposits held at call wlth banks, other 8hort-temi liquid
Investments with original maturltles of thrae months or lass.
-26-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Accountlng pollcles
{Contlnuèd)
1.11 Flnanclal Instruments
The charity has elected to apply th6 provisions of Sectlon 11 'Baslc Flnanclal Instrumanls. and Socllon 12
'Other Flnanclal Inslruments Issues, of FRS 102 to all of Its financlal Instrumants.
Financial instruments are recognised in the charity's balance sheot wh&n the charity bacomes party to the
contractual provisions of the instNmant.
Flnancial assets and liabilities are offset. with the net amounts presentsd in the financial stslements, wh8n
there is a legally enforceable right to set off the recognised amounts and thar6 is an intentlon to Settle on a
net basis or to reali8e the asset and settle the liability simultaneously.
Baslc flnanclal assets
Basic financlal assets, whlch include debtors and cash and bank balanc8s, ar8 initially rneasured at
transaction price including transaction costs and are 8ubs8quenlly c8rried at 8mort188d cost using th6
effectlva Int@rest method unless th& arrangem6nt constttutes a financlng tran$aGtlon. wher8 the transactlon Is
measured at the present value of the future recelpts discounted at a m8rt(et r81e of Interest. Financial assets
classified as receivable within one year are not amortised.
Baslc flnanclal Ilabjlltles
Basic financi81 liabililies, including cr8ditorE and bank loans 8r8 initially recogni88d at Ir8ns8CtiDn pric8 unl888
tho atrangemant constitutes a finan¢lng transactlon. Whe￿ the debt instrument is measured at tha presgnt
value of the future payments discounted at a market rate of interesL Financial liabilities classified as payable
within one year are not amortised.
Debt instruments are subsequently canled al amort1sed cost, uslng the effectlve Interest rate method.
Trad8 cr8ditors are obllgations to pay fc>r goods or servlces that hav8 been acquired in the ordinary cours8 of
OP8ratlons from suppllers. Amounts payablé are classified as current liabilitles if payment is due within one
year or less. If not, they are presented as non-currenl liabilities. Trade creditors are recognised initlally at
trans8clion price and subsequently m88sured 8t amortlsed cost using the effecliva interest melhDd.
Derecognition of financlal Ilabjlities
Finanoial liabiliti6s are d6recognised whsn the oharity's contractual obligallons axplra or are dlscharged or
can￿lled.
1.12 Taxatlon
The Gharfty beneflts from varfous exemptlons from tsxatlon afforded by tax leglslatlon and Is not118ble to
corpomtion tax on income or galns falling within those ex8mpllons. R8covfjry is mad6 of tax deducted from
quallfylng Inaoma and from receipts under Gift Aid. The charity Is not abl8 to recoverV8luè Add8d Tax.
Expendlture Is recorded In th8 accounts incluslve of VAT.
1.13 Employee ben￿lts
Th8 Cost of any unused holiday enb'tlement Is recognised in the period in which the employee's services are
received.
Termln8tlon beneflts ar8 recognlséd Imm&dlately as an expense when the charity is demonstrably e4)mmilted
to terminate the employment of an 8mploy80 or to provide termination benefits.
1.14 Retirement beneflts
The Charitable company operates a defined contribution pension scheme for employees. The assets of the
scheme ar8 held 8eparat8ly from those of the charitable company. Thé annual contrlbutions payable at8
Charged to the statement of financial activities.
-27-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 AIARGH 2025
Ac¢ountlng pollclas
{Continued
1.15 Leases
Rant8ls p8yabl8 und8r opar81ing leases. Includlng any laaso In￿ntIveS recelved, 8r8 charged to the
statement of finanGial aGtivffje8 on a stralght Ilri8 basls ov8r th& t&rm of the relevant lease.
Crltlcal accountlng estlmates and Judgements
In the application of the charity's accounting policies, the tru8tees are requlred to make ludg8menls, eslimales
and assumptions about the carrying amount of assets and liabilitiés th8t are not raadily apparent from other
sources. The estimates and assoclated assumptions are based on historfcal experfence and othar factors that
are considered lo be r61avant. Actual results may differ from these estimates.
The estlmates and underlylng assumptlons are re￿eWed on an ongoing basls. Revlsions to accounting
estimates are recognised in the peri(Kl in which the eslimale is revised where the revision affects Imly that
perfod, or In tha p6rlod of Ihe r6vlslon and fulure periods whore the r8vislon affaGt8 both currenl and ftrture
periods.
There wero considerod to be no critical a￿O￿nting estimate8 or judgem8nts appligd in the preparation of
these financial statements.
Income from donations and legacie8
Unrestricted Restricted
funds
funds
2025
2025
Total Unrestricted Restrlcted
funds
funds
2024
2024
Total
2025
2024
Donatlons and gffts
679.963
44.532
724.495
721.291
44.779
766.070
-28-

mtoo i ¢Otr)OrO
Ln c) o rf)
Lnoo
¢DONrO
(00(y (0￿0>￿#
x£
)r t> ¢J
¢5) CD v CQ * c¥) ¢￿ *tr <Q
x£l

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Income from other tradlng actlvItl8s
Unrastrlcted Rostrlctad
funds
funds
2025
2025
Total Unrestrlcted Reslrfcted
funds
funds
2024
2024
Total
2025
2024
Fundraising events
Shop Incoma
14,449
14,449
162,840
162,840
16g,878
16g,878
Olh6r tradlng a¢llvlties
162,840
14,449
177,289
169.878
169.878
Income from Investmants
Unrnstrlctod Unrostriclod
funds
funds
2025
2024
Interest receivable
31,193
13,988
Other income
Unrestrlcted Unrestrlcted
funds
funds
2025
2024
other Incom8
1,923
1,557
31

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
Ralslng funds
Unrestrl¢ted Restrlcted
funds
funds
Total Unrestrlcted
fund8
Restated
2024
R8Strlcted
funds
Total
Rastated
2024
2025
2025
2025
2024
Capitalisalion of prior
perlod expenses
Other fundraising costs
staff costs
Support costs
123.4651
7,278
141,626
35,271
(23,4651
51,319
164,850
37,495
44,041
23,224
2,224
6,630
155.568
26,934
44,779
51,409
155,568
26.934
Fundralsing and publicity
160,710
69,489
230,199
189,132
44,779
233,911
Tradin
C08ts
Capllalisation of prior
perlod expenses
Oth8r trading aclivitl88
Staff costs
Supporl costs
(23,465)
55,987
86,155
33,124
{23,465)
55,987
86,155
33,124
59,685
89,700
17,885
59,685
89,700
17,885
Trading costs
151,801
151,801
167,270
167,270
312,511
69.489
382.000
356,402
44,779
401,181
-32-

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OrlCJO¢O
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)rirJrO
Ln(N
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(D ￿ L￿￿ ¢X)
£ UJE IJ> In ¢11
(0*0
(0￿
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<J

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
10 Support costs allocated to activilies
Reststed
2024
2025
Depreclallon
Deprac1a￿Qn relating to prlor y6ars
Premlses and other costs
Legal and professional fees
Capitalisatlon of prfor year e>4)enses
Govemance costs
32.732
44,718
207.306
21,619
(34,927)
15,000
197.501
23.912
13,860
286.448
235.272
Analysed botweon:
Fundralslng and trading
ousing support and resetllement
Homal&ss, rough sleeping and straet drinking
Supported aCcomm￿atIon
70.61g
62,102
64,760
88,967
44.81g
33,03Q
50,192
107.232
286,448
235.273
2025
2024
Governance Costs ¢omprise'
Audlt fées
Accountancy
7,320
7,680
6,180
7,680
15,000
13,860
Support costs are r8allocated to expendilure on a use of spac￿SiZe of service basis.
11 Auditor'5 remuneration
Fees pay8ble to the charity's auditor and associate8:
2025
2024
For audlt $8rvlces
Audit Cf the flnanclal statements of the charlty
7,320
6,180
For other servlces
All other non-audit seNices
7,680
7,680
12 Trustees
None of the trustees (or any persons connected with them) received any remuneration during the y8* {2024-
£nill, and no trustees were reimbursed expenses12024- no trustees were reimbursed expenses).
-34-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
13 Employ888
The average monthly number of employees during th8 yearwas:
2025
Numbar
2024
Number
Fundralsing
Shop
Ch8ritabla
186
170
Total
193
177
EmploymBnt costs
2025
2024
Wag8s and salaries
Soclal sec(Jrlty costs
other pension costs
5.270,467
500.509
229,939
4,649,874
434.434
204,360
6,000,915
5,288,668
Average employee numbers excludes employees on zero hour contracts not pald In the month of whlch thera
were an addllional 13 employees on ave¥age {2024 an additional 12 employees on average).
Included in wagas and salaries are payments lo subcontractors Including people from other oryanlsations
seconded to or working in partnership with Whitechapel to deliv&r projects such as the Harm Reduction
Servic8 which 18 delivered in partn8rship with SHAP Ltd and th8 LCR Assertiva 0￿reaCh S8nyic8 which 18
d81iv8red in partnership with Mersgy Care NHS Foundation Trust. Partner agency work8rs amounted to
£583,897 (2024- £590,226).
The number of employees whose annual remuneration was more than £80,000
is as follows:
2025
Number
2024
Number
£70,000- £80,000
Contrlbutlons totalllng £4,76812024.' £3.678} were made to defined conlributlon penslon sch8mes on bèhalf of
employees ￿Ose emoluments exceed £60,000.
Romunoration of kgy management porsonnol
The remuneratlon of key management personnel was as follows:
2025
2024
Aggrag8te comp6nsation
84,880
86,273
-35-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
13 Employees
{Contlnued)
Trust86s mado donations of £1,20012024.' £900) lo the charlly durlng tha year.
There were no other related party transactions in the year.
14 Other expendlture
UnrestrlCt￿ Unrostrlcted
funds
funds
2025
2024
Nat loss on dispc)sal of t8nglbl8 fixad assats
15 Tangibla flxed assets
Flxtur68,
fitflngs &
equipment
Compul8r8
Totsl
Cost
Al 1 April 2024
Additions
Disposals
Reclassfication of prior year expenses
9,767
1,490
19,7671
83,510
9,767
15,542
(9,767)
122,657
14,052
39,147
At 31 March 2025
85.000
53,199
138,1Sg
Daproclatlon and impalrment
At 1 Aprll 2024
Depreciation charged in Ihe year
Eliminated in respa¢t of dlsposals
Reclassfication of prior year expenses
9.766
16,658
{9.766)
34,564
9,766
32,732
19,766)
44.718
16,074
10,154
At 31 March 2025
51,222
26.228
77.450
Carrylng amount
Al 31 March 2025
33,778
28,971
60.749
At 31 March 2024
36-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
16 Fixed asset invostmonts
Mon1&8 held
on deposlt
Cost or valuatlon
At 1 Aprfl 2024
Addltlons
540,987
20,982
At 31 March 2025
561,969
Carrylng amount
At 31 March 2025
561,969
At 31 March 2024
540,987
17 Flnanclal Instruments
2Q25
2024
Carrylng amount of flnanclal assets
Debt instruments mgasur8d at amortised cast
Equlty Instrumènts measured at cost less Impalnnent
2,447,171
661,969
2,116,188
540,987
Carrying amount of financial liabilities
Measured at amorttsed cosl
405,596
326,171
18 Deblors
2025
2024
Amounts falllng duè wlthln one year:
Trade debtors
oth6r debtors
Prep8yments and accrued income
1,217,664
1,758
71,933
1,256,862
84,548
1,291,355
1.341,410
19 Cradltors. amounts falllng due wlthln one year
2025
2024
Notes
Other taxation and social security
Deferred Income
Trade cradltors
Other credito
Accmals
119.517
232.928
252,889
34,583
118.124
117,250
262,658
136,526
33,542
156,103
20
758.041
706,079
37-

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
20 Deferred Income
2025
2024
Other deferred income
232,928
262,658
Defa￿ed Income is included in the financial statements as follows:
2025
2024
Total deferred income at 1 April 2024
Amounts r8¢alvèd In year
Amounts credited to slatement of finandal 8Ctivtties
262,658
133,699
{163,4291
180,420
229,470
(180.420)
Totsl defeffad income al 31 March 2025
232,928
262,658
Included In deferred income are recelpts whlch relate lo a fulure accountlng poriod and will b8 recognised to
match the delivery of the se￿[Ce.
21 Retirement bendit schames
D8fined contributlon scheme
Tha charity oper8tas a dafinad conblbution pension schema for all qualifying employees. The a888ts of the
scheme are held separately from those ofthe charity in an independently administered fvnd.
The chargo to profit or loss In r8SPaCt of defined contribution schemes was £229,939 (2Q24 - £204.360). Total
employee and employer contrlbullons of £34,583 {2024 £33,442) were payable to the fund al the balance
sheet dat8 and are inc]uded within creditotE.
-38-

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THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS {CONTINUED}
FOR THE YEAR ENDED 31 MARCH 2025
23 Unrestricted funds
The unreslricted funds of Ihe charlly comprlse the unexpended balances of donations and grants wh1(* ara
not subject to specific conditions by donors and grantors as to how they may be u88d. These Include
deslgnalad funds whlch have been set asida out of unrestricted funds by the trustaas for specific purposes.
At 1 Aprll
2024
Incoma Expenditure
Transfers At 31 Niarch
2025
Contingency fvnd
Premises fund
Dévalopmant fund
General funds
750,000
150,000
250,000
755,103
750.000
250,000
250,000
go7.427
100,000
7,546,885
(7,057,884)
(336,6771
1,905,103
7.546,885
(7,057,884)
1236,6771
2,157.427
Prevlous year:
At q Aprll
2023
Income Expendlture
Transfers At 31 March
2024
Contingency fund
Premis88 fund
Development fund
General funds
750,000
150,000
250,000
768,051
750.000
150.000
250,QOQ
755,103
6,8ri,742
16,565,526)
{125,164)
1.918.051
6,677,742
(6,565,526)
(125,164)
1,905,103
The conlingency fund exlsts to
Cover staff salaries and associated costs, redundancy paymen18 and sick pay In the @vent of reduced
grant funding.
Help manage cash flow due to de18ys in receipt of grant funding. Sixty percent (60/0) of th8
organisations grant incom8 is paid quarterly. in arrears. Also, w8 have a numb6r of contracls thal
Involve paymenl by results, which causes furthor delays in payment schadules. Tha Contingency
Fund helps ensure sufficient funds are available to manage this.
Cover for unforeseen deficits that may arise on particular projeci8.
The p￿MIseS fund relates to the a88oclated costs andlor sourcing of alt8mative resldentlal accommodatlon
for clients and office premises for staff in the event of a disaster and l or the need to identify and move to
alternauva accommodatlon.
The development funcl will make provislon for seed funding for new services and ideas, fundlng trj help
transform exlsting services and fundlng to cover requirements for social impact bonds. This fund has b66n
used to help develop new accornmodation based services for homeless people, Also, It has been used to
open a retail outlet that will generate a new income stream for the fvturo.
-42-

0)￿ c
G)0
*t eD
o)

THE WHITECHAPEL CENTRE
COMPANY LIMITED BY GUARANTEE
NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2025
25 Operatlng leaso commitments
At the reportlng end date the charity had outstandlng commltments for future minimum leasa payments undar
non-canc&llab16 oparating leases, which fall due as follows..
2025
2024
Wrthin one year
Between two and five years
48,111
1,783
42,552
7,458
49.894
50,010
26 Cash generated from operatlons
2025
2024
Surpluslldefidt) for the year
360.751
{41,3881
Adlustments for.
Investment Inwme recognlsed In statement of financial activities
Depreciation of prior year capitalisd expenses
Dapr6clatSon and impairment of tangible fixed assets
Prlor-year capltallsallon adjustment
{31,193)
44,719
32,732
(122,657)
{13,9881
Movam6nts In worklng capltal:
Decrease In debtors
Increasel{decrease) in creditors
{Dacreasa)nncrease in deferred income
50,055
81,692
(29,730)
222,941
(150,4001
82,238
Cash generated from operations
388,369
90,403
27 Company Ilmlted by guarantoa
The Whitechapel Centre Is Incorporated under the Companles Act as a company lim1ted by guarantae. Tho
Ilabllliy of tha members Is Ilmlted to £1.
-44-