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2024-03-31-accounts

WOMENS CENTRE Annual Review & Accounts Year Ending 31st March 2024 ,,Supporting and empowering women and teenage girls to improve their mental health and wellbeing"

SWA N Ilvomen's Ceiitr Rogislered Company No. 02720502 Regisiered Charity No.. 1011971 Annual Review and Accounts 2023-2024 Contents Introduction from the Chair Overview from the Chief Executive Vision, Mission and Values of the charit Volunteerin Befriendin Counsellin Your Mind Matters Well Bein Seriices Achievement and Performance Financial Review Reserves Future Plans for 2024-25 Structure, Governance and Mana ement Financial Statements for the Year ended 31 $1 March 2024 Res onsibilities and basis of re Statement of Financial activities Balance Sheet Notes to the Financial Statement Funders, Partners and Fundraisers 9-10 12 13 14 14 15 15-16 17 ort SOFA 18 19 20 21-29 30-31

SWAN IIVoir.en's Centr- Regislered Compan J No. 02120502 Regislerud Chanty No.. 1011971 Annual Review and Accounts 2023 - 2024 Introduction from the Chair As always it is a great honour to present to you this report on behalf of the whole team at SWAN Women's Centre. Providing a holistic, safe and welcoming environment for women who need support is the cornerstone of everything we do. This year we have focused our development on expansion of our services to teenage girls and women ages 16-25. We were delighted to secure 3 years funding from Pilgrims Trust to deliver the Your Mind Matters programme. Our hope is to build resilience and lifelong skills to younger women so they have these resources to draw on throughout their life. We have of course welcomed some new staff and volunteers to our team and we are pleased to call them part of our SWAN family. Barbara, who was with us for 7 years, retired in April 2024 and Cathy and Georgina joined us. For those volunteers who ventured on to pastures new, we wish them the very best for the future and thank them for all their hard work and dedication. I want to say thank you to every women that crosses the door to SWAN - our services are here to help you - and we recognise the bravery that asking for help in a moment of difficulty constitutes. We are here for you when you need us and we love to hear about your successes too! On behalf of the board, I would like to thank our wonderful staff and volunteers their dedication, passion and commitment makes SWAN an exceptional charity! Trish Hardy Chair of Trustees.

SWAIN Inlorneii's Centra R#gislered Company No. O?f?0502 Registared Charity No. 1011971 Annual Review and Accounts 2023 - 2024 Overview from the Chief Executive Our Fantastic Team We have a committed, dedicated and talented team of employees and Volunteers. Their commitment and passion and 'can do, attitude enables us to fulfil our Vision and Mission, providing high quality services to the women and girls we serve and support. For us our values are more than aspiration, they are the framework by which we measure the success of everything that we do. How we interact with each other, how we support those who access our services and how we work with our partners and stakeholders. In September 2023 we became a partner on the local Cradle to Career programme with Right to Succeed. The priority of the programme is on improving "Life Chances for children in the Litherland Ward. As an organisation that has been delivering servicers within this ward for over 30 years, we are keen to be actively involved in this programme We continue to be key partner on Sefton in Mind, providing our expertise and understanding of the impact on mental illness on women and girls. We have continued to provide service for adult and teenage girls in Southport throughout the year. Working with our partners at the Talbot St Family Wellbeing Centre as well as partnering with Sefton Women and Children's Aid and Light for Life to provide a wraparound serdice for women, together we can do more. The following report reflects the work of the entire team and we hope that it gives you an indication of what we have been doing over the last year, enjoy reading it! Karen Christie Chief Executive.

SWAN ',nloinen's Cer,Lr Regislrsred Company No". 02 1?0502 Regislernd Charily No." 1011971 Annual Review and Accounts 2023 - 2024 Vision SWAN WOMEN'S CENTRE"where women and teenage girls feel secure, confident and positive, wherethey can transform their lives and celebrate theirtrueworth andvalue" Mission "To support and empower women and teenage girls to improve their mental health and wellbeing." Our Values Female focused: a gendered response to mental health issues as they effect women and teenage girls. Listening: Demonstrating active and compassionate listening to women's experiences and concerns, making them feel heard and valued. Empathy: Demonstrating compassion and understanding toward women and girls accessing support and services. Empowerment. Fostering a sense of empowerment, enabling women to take control of their lives and mental well- Mental Resilience: Encouraging the development of mental resilience to help women better cope with life's challenges. being. Safety: Creating a safe space where women can openly discuss their mental health. Autonomy: Respecting women's autonomy in making decisions about their own mental health and well-being.

SWAN ljliomen's Centre P,egislered Company No". 027?050? RegisiG¥red Cinarity Nlo." 101197 1 Annual Review and Accounts 2023 - 2024 Volunteeerin Volunteers are vital to the delivery of all of our services. .They provide us with additional capacity as well as bringing a diverse range of experience, knowledge and skills to the organisation. Without their help we would not be able to support as many women and girls as we do or offer the same range of solutions to supporting mental health. We support all of our volunteers through a dedicated Volunteer Co-ordinator, Befriending team and Counselling team. As we continue to expand our volunteering offer, we want to ensure that the quality of the volunteering experience is maintained to the highest standard. Our Volunteers 9 Trustees 14 Receptionists 5 Group Facilitators 15 Befrienders 46 Counsellors 89 Volunteers in total Time donated 8200 hours Amount contributed by Volunteers £98,400 Equal to (if paid minimum wage)

SWAN II)lomen's Centi-e P.egislered Company Trlo.. O?1 ?0002 P.egis,' ared Charity INO.. 10 11971 Annual Review and Accounts 2023 - 2024 Volunteers what they do and say about volunteering Tl(l *firl%. ii'hD Jrn. divdi-JniJiFLyl. l ￿1￿) IL'LI li iD)FM)nilfti ic? hJLk Lll Illl. Why I volunteer al Swan Womens CenLre I loi-c ioliknicLrinil l() Il}i'e impribl't. S011)LllnÉ' s n)c'¢)ial WORDS FROM SOME OF OUR WONDERFUL VOLUNTEERING TEAM UR MIND AITERS rLIL'I'Jni.

SWAN &iliomen's Cantre Registered Company Nlo.. 02720?02 Regisiored Charili/ No. 1011971 Annual Review and Accounts 2023 - 2024 Volunteer Receptionists and Group Facilitators Volunteerin wh do women volunteer with us? 14 Volunteer Receptionists 5 Volunteer Group facilitators. Volunteer Case Study 2300 volunteering hours. Volunteer A, started volunteering with us in December 2023. She had lost a child in February 2023. She had previously been working with children, and wanted to move away from the sector due to her loss, she wanted a new career path. "A" had no administration experience, and was nervous about answering telephones and learning our database. She identified as neurodivergent, and was concerned that it would act as a barrier working within the admin sector. Since joining us, her confidence has soared. She is incredibly professional and empathetic with clients and handles the stress of office life very well. She has excelled in training and learning opportunities with us, and now has plans to re-join the world of teaching children. She has said that since working at Swan, she feels like she can go back to working with children now, which was a possibility that she did not think would happen when she joined us in December 2023. VOLUNTEERS WEEK Volunteers meet regularly for training and catch up with the other volunteers "A" has become active and going to the gym daily now, and taking care of both her mental and physical health. She is currently looking to start driving lessons, and is focusing on future achievements and pushing herself forward. A" will be working back in schools from September 2024 and wishes to still continue volunteering with us alongside her working life.

SIIVA ￿1 'ilJomen's Cènlr .gegistered Company Illo". O? 120502 P,egis-. ared Charity ￿￿0.. 101197 1 Annual Review and Accounts 2023 - 2024 BEFRIENDING SERVICE attends 2 days training). The aim of the service is for the volunteer to accompany and encourage the supported woman to achieve any goals or positive intentions they set for themselves, with a view to connect them into their local community and building other connections. The project focuses on face-to-face support in the community, offering a handful of home visits if the woman requires support to initially get out of the house. Befriendering Volunteers 15 Volunteer Befrienders 800 volunteering hours. The project is completely face to face, includes activities such as walking, going for coffee, joining groups, and swimming. Support can also take the form of attending various appointments and accompanying in day-to-day tasks such as shopping. Volunteers are requested to commit to volunteering for 12 months 15 Volunteer Befrienders have carried out 400 visits to 18 women in the community throughout the year. Befriending Case study K was referred to the Befriending project in May 2023 after completing counselling sessions with us. K was very isolated and managing various things in her life. K was very isolated due to family breakdown. She said that she wanted to get out, enjoy things and build a trusting relationship with someone. K was matched with a young woman of a different background who had a passion for helping women and was studying psychology. Though the women were different culturally and of different backgrounds, the relationship built, and the volunteer was able to gain K's trust. They did activities together such as walking, talking, and even trying new things like hot yoga. Printed with kind permission of Margaret and Bev Befriending Buddies The Befriendin ro The project is in its 7th year in 2024, working with women in the community who experience loneliness, isolation, and poor mental health. ect Impact statement from Befriending client "C is so lovely, having someone who cares about people makes a difference. She helped me to talk and go places. When we were together, I felt ok to go out in public. The aim of the project is to reduce loneliness through engagement with their local community, aided by the support of a befriending volunteer who accompanies them to wherever they would like to go on a weekly basis. They often attend activities in the community that they are interested in.Women are offered 12 months one to one support from a Volunteer Befriender (who initially This is important to me because my confidence was low, and I wasn't going out. C listened which helped me to relax, laugh and enjoy myself. As a result of C's help, I've been to new

Sl4llAN 41lJomen's Cenir Registered Company Nlo.. Q2 K 20502 riegis."sred Charity No.. 1011971 Annual Review and Accounts 2023 - 2024 places, tried new things, and made new friends all because she helped me to build a relationship with her and I could trust her. Her warm heart, friendship and kindness helped me to trust her, we built a great relationship. I wish we could continue" K really appreciated the kindness and compassion her volunteer showed. This enabled trust to build, which was a difficult thing for K to cultivate with others. As a result, K found a side to herself where she was able to relax and enjoy the company of her volunteer without being preoccupied with worry and concern about the volunteers, motives and intentions. They shared various experiences and lots of laughing. The relationship built K's confidence and saw her setting new goals along the way which she was able to tick off. She ended in the hope of visiting Malta! At the end of the project, K felt she had achieved her aims and more, with more confidence and ability to get out and about on her own. Counselling Case Study Mrs M said that she had been struggling with her mental health for a number of years. She had been on medication, which had helped initially, but she no longer felt it did. She was experiencing anxiety and depression and she felt that it had started after the death of her mother. COUNSELLING SERVICES Counselling Volunteers 14 qualified Counsellors 32 Trainee Counsellors While Mrs M was on the waiting list for counselling we suggested other activities that she could join such as mindfulness, card making group etc. Mrs ,M discussed her relationship with her mum. She mentioned that she had never had any relationship with her father so she had been reliant on her mum for everything. She had a very good relationship with her Grandmother too. Over the weeks, she discussed her relationships with various family members as well as her friendships. It was clear to Mrs M that she was still grieving the death of her mum, which had been almost 8 years ago. 4784 Counsellin hours Volunteerin 926 Adults supported 28 young people supported Following counselling, Mrs M felt that she was able to talk about her mother and while she was

SWAN ',i.lomen's Centr P.egisttsred Company Ixlo". 02720502 ?egisi ai'ed Charitij No". 101197 1 Annual Review and Accounts 2023 - 2024 Still grieving the loss she knew that she was able to take part in activities that would bring her joy. behaviour and did not want to be excluded from school. Mrs M decided to join the Mindfulness class and she decided that she was going to reconnect with her friend Molly explained that she was struggling to remain calm in school and said that it was caused by her anxiety which was triggered at the thought of going to school and also once she was in school. Molly explained that she would like counselling so that she could try to control to feelings of anxiety. Impact Statements from Clients The outcome "I have been able to discuss my self-worth, suicidal thoughts freely with my counsellor. She has allowed me to be very open with my emotions which has allowed me to have many break throughs over the last 8 weeks. l am now leaving a much happier and stronger woman" Molly said that she was known as being "trouble" in school. However while she is on the autism pathway but she didn't feel her school took this in to account in the when in class or education in general. "The counselling that I received... helped me copy with my anxiety and the other problems that I faced" With the support of the Counsellor, Molly was able to recognise why she felt angry in school. She recognised that noise in the classroom heightened these feelings, which in turn led to her asking others to be quiet or walking out of the classroom. Which then led to getting in trouble with the teacher which Molly would respond with anger due to not being heard. Through recognising the triggers for Moly's anger, she has also realised on the days her anxiety is heightened and unable to attend school, this is due to anticipation around lesson's which are particular noisier. "They have helped me understand my problems more and tsught me coping mechanisms to help" "Helped me to find me again" "I now understand that boundaries aren't a negative" '1 would tell my friends that this service is completely valuable and will help and support in time when you feel there is no alternative" The difference the service has made. "I couldn't have got through what I did with she was amazing l am so much better in myself. I really can't thank her enough" Molly's mental health improved from our initial assessment. She became much more positive about attending school. On completing her final session, she said that she felt her overall feelings around managing her anxiety and anger had improved. She said that she felt much more able to attend school as she knew that she could ask to leave the class room when things got too noisy. Young Persons Counselling Case study teenage girls counselling Molly is a 15 year old, currently due to begin year 11. Molly was referred to the service by her school following ongoing aggressive out bursts in school. Molly was also having difficulties in attending school regularly. Molly has never tried counselling before but she was equally as troubled by the fact that she could not control her 10 Youn Persons uote "It has helped me change my mind set and improve my personal mental wellbeing"

SWAN ljvomen's P,egislered Company Nlo.. 02 120502 P.egisiared Charitri Nlo." 1011971 Annual Review and Accounts 2023 - 2024 YOUR MIND MATTERS Y.M.M 77 Young Adults supported (16-25 years) YMM Case stud Client Impact statement Ms M talked about fractions with parents and sisters relating to a friendship she has and for help with anxiety. "Swan has really changed me as a person, and I know where to turn if I start to feel so low again. From the moment I stepped into the centre I was welcomed and felt like I was in a little community with the receptionists making me tea each time I came. I would love to join the feedback session and speak more about my experienceYI! Initial assessment comment- '1 want to feel happier, less stressed and life to be a little easier, During the first session, M realised that she doesn't have any boundaries in place at home. We talked about this during the session and how best to implement some. By the third session M told me how she had already put some boundaries in pla￿ and had noticed small improvements with her parents. Towards the end of the sessions M could see a real change in her abilities to say no when she felt the need to and had noticed a reduction in the frequency of her anxiety flare ups. YOUR MIND I MATTERS During our final session we discussed the Your Mind Matters group sessions as a possible option for M, this was met with trepidation but M said she would have a discussion with Jeni, who facilitates the group work but doubted it would be for her due to her anxiety within groups of people. .4 A m8ntol h80ltn support 5$Ivlc& lor f&moles age 16 . 25 yeais eas? rrthe cs)Yocr Wlh 0151 933 3292 Two months later M had started attending group session and seems to be gaining a lot of support from talking with others. Ending assessment comment-'Amazing experience, I learned skills and improved my mental health,. Mental health Practitioner comment after one to one sessions - 'M has started to implement boundaries at home, which seems to be working for her. I sense M is more able to recognise and manage her anxiety,

SWAN :trliomen's Cenir P,egistered Compani/ Ixlo.. 02 1?0502 8,egislared Cli,ariliJ INO. 10119 1 1 Annual Review and Accounts 2023 - 2024 WELL BEING SERVICES feel shame, for something that is outside of my control". She reported that she bought a dress for a birthday party which she has not been able to attend for years. 100 Sessions Counsellor led Support Groups Providing 200+ Activity Sessions Emotional Wellbeing Bereavement group Case Stud Mrs F joined the Emotional Wellbeing group as she wanted a safe space to talk about her personal experiences and to talk to others about the decisions for her future. As a result of the work on her awareness of her needs and vision for the future, the client felt confident enough to start attending a support group for family members affected by alcoholics (external and independent to Swan Centre). She said that she feels strong enough to challenge her husband's drinking and his behaviour towards her. "With the support of the group, I realised that I didn't need to 12

SWAN Injomen's Centre P,egislei-ed Company f%lo." 02720502 Registered Charity No.. 10119 1 1 Annual Review and Accounts 2023 - 2024 ACHIEVEMENT AND PERFORMANCE Charitable activities Befriending Counselling 1. Women 18+ years 2. Women experiencing Domestic Abuse 3. Teenage Girls (13- 19 years) Mental Health Support and Advocacy or females (16 - 25 years) Your Mind Matters Support Groups (Counsellor Led) 1. Emotional Wellbeing 2. Bereavement Peer Support Groups x 2 Coffee Afternoon Drop in Activity Groups 1. Walking Group 2. Card Making Group 3. Mosaic Group 4. Art Group 5. Reading groups (volunteer led, In partnership with The Reader Organisation) Wellness Activities 1. Breathwork 2. Yoga 3. Mindfulness Working in partnership with others 1. Free Legal Advice (delivered by Canter Lever and Berg Solicitors on voluntary basis) 2. Foodbank Vouchers (facilitated on behalf of the Trussell Trust) 3. Cold Weather clothing vouchers (distributed on behalf of our local council) 4. Toiletries (these are donated to us by women who use our services) Other activities throughout the year Confidence Building workshops Adverse Childhood Experiences workshop (delivered by Sefton Council) Bach Flower Remedies Menopause workshops The centre also delivers Holistic Therapies however this is a paid for service delivered by local women at much reduced prices. 13

SWAN lilom- -n's Cen:.re P,egislered Compapllj No.. O?7?050? .?egislared Charitij No.. 1011971 Annual Review and Accounts 2023 - 2024 Fundraising activities We have had 4 fundraising activities this year (further information on the back page). We have received a number of regular direct debit donations via Local Giving. Financial Review Principal funding sources The charity's principal funding sources are NHS Cheshire, Merseyside Integrated Care Board and Sefton Council. Pilgrim Trust, Lloyds Bank Foundation, John Moores Foundation, Sefton Women and Chidlren's Aid, and Alderhey NHS. We received a number of small grants to increase the preventative wellness servicesl support that we offer such as Art groups, therapies, yoga etc. Investment performance Reserves and Investment Policy The trustees have identified financial risk as a result of the many continuing changes to government funding policies; accordingly these Un￿rtaIntieS have been considered and addressed when setting the charity's reserves policy. The trustees recognise that the circumstances of the charity will change over time and as such the reserves policy is reviewed annually. The amount held in reserves is monitored regularly during the course of the year as part of the quarterly budgetary and management reporting. Reserves and Investment policy General Reserves The trustees have set a target range for free general reserves of £150,000 excluding fixed assets and aim to retain working capital within that range. The amount is representative of six months running costs, and provides short term financial security in the event of grants from NHS ICB or Sefton Local Authority being withdrawn or reduced. The reserves provides the trustees with sufficient solvency and time to take whatever action would be necessary in such circumstances. Net current assets at the balance sheet date amounted to £185,933, unrestricted reserves amounted to £100,933. Designated Reserves The trustees have set aside a designated fund of £40,000 to invest in the recruitment of a Fundraiser in 2024-2025. This planned spending is part of our strategic planning to help us grow and provide additional core mental health services that have been identified as essential by service users. Contingency Fund: The trustees felt it was prudent and a matter of best practice to set aside a separate reserve that would ensure the charity met its contractual redundancy costs and other liabilities in the event there was a decrease or withdrawal of regular income and the charity found it unable to continue in existence. This amounts to £45,000 Investment policy: Cash balances held by the charity, but not required for day to day working capital are held in a separate interest bearing account with easy access. 14

SWAN Iillomen's Centre P,egisteJ ed Company INO.. 02 12050? Oegisi-red Charity No.. 1011971 Annual Review and Accounts 2023 - 2024 Future Plans for 2024 - 2025 There is national recognition that mental health seniices are under resourced and we see the eviden￿ of this in the increasing need identified by our growing waiting lists for our services. Our newly appointed Fundraising Manager will therefore focus on exploring opportunities to either partner with other likeminded, values driven organisations or to seek funding to increase our trauma support and services to women and girls who identify as Neurodivergent. We have recruited a Teenage Girls Counselling Co-ordinator this year. We are going to focus on expanding our Young Persons services to meet the need identified by users of our counselling services and Your Mind Matters service users. We have been part of the Southport Recovery Group, providing counselling, counsellor led support groups following the devastating murders of children in Southport in July 2024. We will continue to respond to calls for support in the months ahead. We are changing venues in Southport but will continue to provide support to women and teenage girls who live in that area. Volunteers will continue to play a key role within our charity. Their support, compassion and empathy that they demonstrate to others using our services, allows us to continue to provide the safe place, excellent services, and opportunities for women and girls in our community to be the best that they can. We will maintain our seniices across the whole of the borough ensuring the women and girls can access our services in both ends of the Borough. The charity will continue to look for opportunities to provide services that women and girls in our community demand and so we will expand our contracts and establish opportunities for unrestricted income. We will maintain and develop new partnerships to benefit the community who we work with. STRUCTURE, GOVERNANCE AND MANAGEMENT Governing document The organisation is a charitable company limited by guarantee, formed in 1989 and achieved charitable status in 1992. The organisation was established under a Memorandum of Association and is governed by its Articles of Association. The organisation constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. Responsibilities of the trustees The trustees are expected to comply with all the requirements as laid down in the following Charity Commission Publications The Essential Trustee The Hallmarks of an Effective Charity Recruitment of new trustees The members of the Board are both directors of the company and charity trustees. The charity will identify potential trustees by identifying and recruiting appropriately skilled people. All potential board members are interviewed by the Chair andlor Vice Chair, or delegated trustees of the organisation to identify skills and knowledge that will be of value to the organisation. Appointment of New Trustees All new Trustees complete a fomal application, including DBS, and an interview process prior to meeting with the Chair of Trustees and Chief Executive. A trustee is appointed at a general meeting having been recommended by a serving trustee and appropriate notice to members eligible to vote has been given. A simple majority of members eligible to vote is required to appoint the trustee. 15

SWAN IDJomen's C- Ir- Registered Compani/ Iyo.. O?7?0502 P,egis'. &i'ed Charilil No." 1011971 Annual Review and Accounts 2023 - 2024 Organisational structure The Board of Trustees hold a Board meeting every 8 weeks and an AGM and up to two development days per year, The Board develops the Strategic Plan for the organisation. The Board have a broad range of skills that include financial monitoring. risk management. human resources and training. The Board delegates the day to day management of the organisation to a Chief Executive who has responsibility for the implementation of the strategic plan and line management responsibility for staff. The Chief Executive is responsible for Quality Assurance and the on-going development of the organisation. Induction and training of new trustees New trustees re￿1ve information about the organisation including previous year's financial statements, various budgets, business plans, officerfs reports and organisational structure. Trustees will meet with the Chief Executive to be briefed on the organisation's current financial and strategic position. A Trustee Development day takes place on an annual basis. The focus of the development days is strategic planning, team building and enhancing understanding of the range of seniices delivered by the organisation. Wider network The charity works with a number of local organisation's including Sefton Women and Children's Aid (Domestic Abuse Agency) and Light for Life (Homelessness Charity). We have partnered with both to deliver a wraparound mental health service to either clients of both organisations. We are working in partnership with Womens Health Infomiation and Support Centre (Liverpool based) to provide joined up services for women across Sefton and Liverpool. We are partnering with the Reader Organisation and have developed reading groups, with voluinteers, trained by The Reader Organisation. We work with our local solicitors, who provide a free legal advice service every month. We work with Trussell Trust Foodbank to distribute food vouchers and support for those who need their services. We are a member of Sefton Healthwatch, representing the Health and Social Care Forum of Sefton. We represent Healthwatch on Sefton Council's Overview and Scrutiny Committee (Childrens) as well as being a key member of the Health and Social Care Forum. We have a key role on Sefton in Mind (Mental Health Board in Sefton) as well as facilitating and supporting the CEO Network in Sefton. Early Help Team, Loval GPS and Mental Health Services such as Crisis Team, Meryseycare etc. Related parties SWAN has a wide range of stakeholders including: those who use our services, commissioning bodies such as Local Authorities and NHS Integrated Care Board as well as funders, our fundraisers, staff and volunteers. SWAN works to a range of national and local mental health strategies and others that are relevant to the services we deliver. The charity is keen to work in partnership to influence both the development and implementation of strategies and policies that impact on the lives of women who experience poor mental health. REFERENCE AND ADMINISTRATIVE DETAILS Registered charity No.. 1011971 Company number 02720502 16

SWAN INomen's C-nlre P,egislered Company Nlo". 02 1 ?050? P,egiSi￿red Charity No.. 10.1197 1 Annual Review and Accounts 2023 - 2024 st Financial statements for the Year Ended 31 March 2024 SWAN WOMEN'S CENTRE Registered Charity Number- 1011971 Registered Company Number- 2720502 Registered office Former Litherland Library Linacre Road Litherland Liverpool Merseyside L216NR Trustees of Charity and Directors of Company Mrs P Hardy - Chair Ms C Wallis- Vice Chair Ms S A Oldnall Ms A Horsfield Miss B Kent (resigned 29.3.24) Miss A K Farrell Mrs L Mock Miss L Williams Miss A Tee - Treasurer Chief Executive Officer Ms K Christie Independent Examiner Suzanne Draper FCCA ACA SB&P Chartered Accountants Oriel House 218 Oriel Road Bootle Merseyside L20 7EP Bankers Unity Trust Bank Nine Brindleypla Birmingham B12HB Solicitors Brabners Chaffe Street LLP Horton House Exchange Flags Liverpool L2 3YL Approved by order of the board of trustees dated 1 Ph September 2024 and signed on its behalf by= Mrs P Hardy- Chair of Trustees .. 17

SIDIAN lJliomen's Centr P,egistered Company Ixio.. O?7?0?O? Piegislered Charity No.. 1011971 Annual Review and Accounts 2023 - 2024 Independent examinerfs report to the trustees of SWAN Women's Centre ('the Company,) I report to the charity trustees on my examination of the accounts of the Company for the year ended 31 March 2024. Responsibilities and basis of report As the charity's trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Ac 2006 ('the 2006 Act,). Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity's accounts as carried out under Section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under Section 145(5) (b) of the 2011 Act. Independent examiner's statement Since your charity's gross income exceeded £250,000 your examiner must be a member of a listed body. I can confirm that l am qualified to undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales, which is one of the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe: accounting records were not kept in respect of the Company as required by Section 386 of the 2006 Act; or the accounts do not accord with those records. or the accounts do not comply with the accounting requirements of Section 396 of the 2006 Act other than any requirement that the accounts give a true and fair view which is not a matter considered as part of an independent examination; or The accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities (applicable to charities preparing their accounts in accordance with the Financial Reporting Stsndard applicable in the UK and Republic of Ireland (FRS 102)). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached. Suzanne Draper FCCA ACA The Institute of Chartered Accountants in England and Wales SB&P Chartered Accountants Oriel House 218 Oriel Road Bootle Merseyside L20 7EP Date: 26(q(i* 18

SWAN ',Illomen's Cenrre P,egislered Compani/ Ixlo.. 027?0502 ReglStJred Charilij No". 101197 1 Annual Review and Accounts 2023 - 2024 STATEMENT OF FINANCIAL ACTIVIES (SOFA) ( including income and expenditure) 31.3.24 Total funds 31.3.23 Total funds Unrestricted Restricted funds funds Notes INCOME AND ENDOWMENTS FROM Donations and legacies 500 100,000 100,500 90,588 Charitable activities Women's support services 133,617 133,617 132,136 Other trading activities Investment income 19.498 525 19,499 525 8,281 242 Total 20,523 233.618 254,141 231,247 EXPENDITURE ON Charitable activities Women's support services 46,248 186,581 232,829 217.538 NET INCOMEI(EXPENDITURE) Transfers between funds (25,725) 41,971 47,037 141,9711 21,312 13,709 Net movement in funds 16,246 5,066 21,312 13.709 RECONCILIATION OF FUNDS Total funds brought fornard 153,759 10,862 164,621 150,912 TOTAL FUNDS CARRIED FORWARD 170,005 15,928 185,933 164,621 These notes form part of these financial statements 19

SWAN IIVomen's Centre Registered Company INO.. 0272050? Regisiared Charity No." 1011971 Annual Review and Accounts 2023 - 2024 Balance Sheet . 31st March 2024 31.3.24 Totsl 31.3.23 Total Unrestricted Restricted funds funds funds funds Notes FIXED ASSETS Tangible assets 1,378 347 1,725 964 CURRENT ASSETS Debtors Cash at bank and in hand 6,052 165,950 180,029 18,863 198,892 180,029 18,863 198,892 172,002 CREDITORS Amounts falling due within one year 10 (11,400) {3.284) {14,684) (8,345) NET CURRENT ASSETS 168.629 15,579 184,208 163,657 TOTAL ASSETS LESS CURRENT LIABILITIES 170.007 15,926 185,933 164,621 NET ASSETS 170,007 15,926 185,933 164,621 FUNDS Unrestricted funds Restricted funds 170.007 15.926 153.759 10.862 TOTAL FUNDS 185,933 164,621 The charitable company is entitled to exemption from audit under Section 477 of the Companies Act 2006 for the year ended 31 March 2024. The members have not required the company to obtain an audit of its financial statements for the year ended 31 March 2024 in accordance with Section 476 of the Companies Act 2006. The trustees acknowledge their responsibilities for (a) ensuring that the charitable company keeps accounting records that comply with Sections 386 and 387 of the Companies Act 2006 and (b) preparing financial statements which give a true and fair view of the state of affairs of the charitable company as at the end of each financial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the charitable company. These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime. The financial statements were approved by the Board of Trustees and authorised for issue on Date: 17th September 2024 and were signed on its behalf by.. Mrs Patricia Hardy - Chair of Trustees 20

SWAN l]lJomen's Centre P,egislered Company No.. 02720502 Regisl4red Charity No". 1011971 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements for the Year Ended 31 March 2024 1. Accounting Policies Basis of preparing the financial statements The accounts have been prepared on the going concern basis. The Board of Trustees have considered the financial position of the charity and its ability to continue as a going concern. Subject to external funding continuing at a similar level to this year, it is envisaged that the result for the year ending 31 March 2024 will be a surplus of between £20,000 and £25,000. Looking towards the year ending 31 March 2024, and again, subject to the regular grant providers (ICB'S) and Sefton local authority, continuing to support the charity, together with regular and continued monitoring of cost levels, the management and Board of Trustees are confident that the charity's operation will continue. The management and Board of Trustees think it is unlikely that the regular funding provided will be completely withdrawn but consideration does have to be given to the fact that the funding is based on budgetary demands of the individual local authorities and ICB'S and there is always a possibility that funding could be at risk in the future. Income All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. Expenditure Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources. Governance costs Governance costs include costs relating to the longer term strategic planning and development of the charity. Included is 100 % of the management salary costs that The Board of Trustees feel fairly represents and reflects the time spent on the charity's longer term continuity and development. Tangible fixed assets Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. Short leasehold Fixtures and fittings Computer equipment 25 % on cost 25 % on reducing balance 250/0 on reducing balance 21

SWAN ',klilomen's Centre Registered Company No." O? 1?0502 Regisl=red Charily No.. 1011971 Annual Review and Accounts 2023 - 2024 Taxation The charity is exempt from corporation tax on its charitable activities. Fund accounting Unrestricted funds can be used in accordan￿ with the charitable objectives at the discretion of the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statements. Hire purchase and leasing commitments Rentals paid under operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease. Pension costs and other post-retirement benefits The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate. 22

SWAN 'NJomen's Centre P,egistered Company ￿10.. O?790502 Regislared Charity No". 1Q11971 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements - continued for the Year Ended 31 March 2024 OTHER TRADING ACTIVITIES 31.3.24 31.3.23 Fundraising events Room hire 15,079 4,420 2,553 5,728 19,499 8,281 INVESTMENT INCOME 31.3.24 31.3.23 Deposit account interest 525 242 CHARITABLE ACTIVITIES COSTS Direct Costs Support costs Totals Women's support services 183,773 NET INCOMEI(EXPENDITURE) Net incomel{expenditure) is stated after chargingl(crediting)'. 31.3.24 31.3.23 Depreciation - owned assets Hire of plant and machinery 538 1,741 10,067 1.485 TRUSTEES. REMUNERATION AND BENEFITS There were no trustees, remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023. Trustees, expenses There were no trustees, expenses paid for the year ended 31 March 2024 nor for the year ended 31 March 2023. STAFF COSTS The average monthly number of employees during the year was as follows.. 31.3.24 10 31.3.23 Staff No staff members were paid in excess of £60,000 during the year 23

S￿v AN iJlJomen's Centre Registered Company Nlo.. O?720502 Regisi?red Charity INO.. 1011971 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements - continued for the Year Ended 31 March 2024 TANGIBLE FIXED ASSETS Fixtures and fittings Short leasehold Computer equipment Totals COST At 1 April 2023 Additions 66,877 10.310 849 6,831 450 84,018 1,299 At 31 March 2024 66,877 11.159 7,281 85,317 DEPRECIATION At 1 April 2023 Charge for year 66,877 9.941 227 6,236 311 83,054 538 At 31 March 2024 66,877 10,168 6.547 83,592 NET BOOKVALUE At 31 March 2024 991 734 1,725 At 31 March 2023 369 595 964 DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 Trade debtors Prepayments and accrued income 5,766 286 6,052 10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 31.3.24 31.3.23 Trade creditors Social security and other taxes Pension Other creditors Accruals and deferred income Accrued expenses 681 2,401 696 691 2,420 825 471 7,000 3,968 3,876 14,684 8,345 24

SWAN Ilvomen's Centre P,egislered Compan/ Nlo". O?720502 Registared Charity hlo. 10 11971 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements - continued for the Year Ended 31 March 2024 11. MOVEMENT IN FUNDS Net movement in funds Transfers between funds At 31.3.24 At 1.4.23 Unrestricted funds General fund Contingency fund (designated) Johnston Family Trust Mayor of Sefton 101.759 45,000 6,000 1,000 (25,723) 41,971 118,007 45.000 6.000 1,000 153,759 (25,723) 41,971 170,007 Restricted funds NHS CCG'S PH Holt Foundation SWACA Sefton Council Alder Hey Pilgrim Trust Fund 4.344 13.236 (191) 8,850 16,708 3,185 5,247 (13,170) 4,410 6.200 127 110,639) 19,921) 13,1851 15,0561 4,411 6,914 191 10,862 47,035 41,971) 15,926 TOTAL FUNDS 164,621 21,312 185.933 Net movement in funds, included in the above are as follows: Incoming Resources Movement resources expended in funds Unrestricted funds General fund 20,523 146,246) {25,723) Restricted funds Lloyds Bank Foundation John Moores Foundation NHS CCG'S PH Holt Foundation Rathbone Foundation SWACA Sefton CVS (Council for Voluntary Services) SEF002 Sefton Council Alder Hey Pilgrim Trust Fund 25,000 10,000 83,767 {25,0001 (10,0001 (70,531) (191) (6,500) (6.150) 13,236 (191} 6,500 15,000 8,850 1,500 11,500) {33,1421 {8,8151 {24,7541 49.850 12.000 30,001 16,708 3,185 5,247 233,618 (186,583 47,035 TOTAL FUNDS 254,141 {232,829) 21,312 25

SWAN l/lJomen's Centre P.egislered Company No. O?7?0502 Regislar-d C￿0.. 101 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements - continued for the Year Ended 31 March 2024 11. MOVEMENT IN FUNDS- continued Comparatives for movement in funds Net movement in funds Transfers between funds At 31.3.23 At 1.4.22 Unrestricted funds General fund Contingency fund (designated) Johnston Family Trust Mayor of Sefton 112,796 15,000 8.457 {19,494) 30,000 101,759 45.000 6.000 1,000 6.000 1,000 127,796 15,457 10,506 153,759 Restricted funds Lloyds Bank Foundation John Moores Foundation NHS CCG'S PH Holt Foundation SWACA Sefton CVS (Council for Voluntary Services) SEF002 Sefton Council 15,116 (19,303) (3.456) 12,259 191 11,134 4.187 3,456 (7,915) 4,344 191 (4,934) 6,200 8,000 (2,700) 127 (5,300) 127 23,116 1,748 10,506 10,862 TOTAL FUNDS 150,912 13,709 164.621 Comparative net movement in funds, included in the above are as follows.. Incoming ReSoUr￿S Movement resources expended in funds Unrestricted funds General fund Johnston Family Trust Mayor of Sefton 19.020 6,000 1,000 (10,563) 8.457 6.000 1.000 26,020 (10,563) 15,457 Restricted funds Lloyds Bank Foundation John Moores Foundation NHS ICB PH Holt Foundation SWACA Sefton CVS (Council for Voluntary Services) SEF002 Sefton Council 27,250 10,001 82,286 1,500 21.200 (46.553) (13.457) (70.027) (1.309) (10,086> (19,303) (3,456) 12,259 191 11,134 (1,700) 49,851 (1,000) (49,724) (2,700) 127 26

SWAN Ilvorneri's Centre Regislei'ed Company ￿10.. 027?Oi02 Regis[er￿d Charity INO.. 1011971 Annual Review and Accounts 2023 - 2024 Community Foundation Alder Hey 4,947 9,892 (4,947} {9,892) 205,227 (206,975 1,748 TOTAL FUNDS 231,247 (217,538) 13.709 27

SWAN ljllomen's Centr Registei-ed Companii INlo'. O?7?0502 Regis[ar￿d Charilil i%l0.' 10 119 1 1 Annual Review and Accounts 2023 - 2024 Notes to the Financial Statements - continued for the Year Ended 31 March 2024 12. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31 March 2024. 13. RESTRICTED FUNDS Llo ds Bank Foundation A grant awarded for core costs to help the development of the organisation. Alder He -NHS Grant contributions towards Teenage Girls Counselling servi￿, salary and volunteer costs. John Moores Foundation Funding received to contribute towards salary costs for the Befriending Service. NHS ICB Funding is received to contribute towards the costs of: -Adult counselling services -Delivery of Support groups -contribution towards running costs of the organisation, salaries and volunteer costs (counselling). Sefton Women and Children Aid SWACA Commissioning of a counselling service for women who have experienced domestic abuse. LCVS Grant contributes towards counselling services. Sefton Council Grants towards core running costs. Rathbone Trusts Grants received from Eleanor Rathbone Foundation and Elizabeth Rathbone Foundation to contribute towards young person's counselling sessions and salary costs. rim Trust A grant received as first installment over a 3 year period starting April 2023 which is a contribution towards salaries and core costs for a mental health service for 16 25-year-old females. 28

SWAN lillomen's Centre Registered Company tylo." 02720502 Regisiared Charitii No.. 1011971 Annual Review and Accounts 2023 - 2024 14. CONTINGENCY FUNDS The contingency fund has been designated by the trustees to provide for redundancy and other costs in the event of a winding up. The amount has been reduced during the year to reflect a reduction in contractual redundancy costs and lease hire. 15. TRANSFERS Transfers amounting to £41,971 represent an approved management charge of £55,554 from restricted funds to general unrestricted funds to contribute toward general overhead expenditure. A further transfer of £13,583 was made from general fund to restricted funds to cover overspend on restricted fun 29

SWAIN IDJomen's Centre Registered Companii INO." 02720502 Registrared Charity rnlo.. 10 11971 Annual Review and Accounts 2023 - 2024 Thanks for our Funders and Partners Lloyds Bank Foundation The Mayor of Sefton Fund Sefton Council John Moores Foundation Cheshire and Merseyside Integrated Care Board (NHS) Sefton Women and Children Aid (SWACA) Sefton Council for Voluntary Service (Sefton CVS) Alder Hey- NHS Liverpool Council for Voluntary Service (Liverpool CVS Community Foundation for Lancashire and Merseyside Eleanor Rathbone Trust Elizabeth Rathbone Trust 30

Thanks to our Fundraisers Una Haslinger and the amazing Therapists who gave their time so freely - Bloom out of the Gloom. Raised £1400 )0 Angela Howarth Angela's Tai Chi Club (and her fabulous members who organised fundraising event in Liverpool Raised £ 1300 Kim Stevenson Jaz Hairdressers Waterloo, who organised a fantastic Black Tie Event., raising almost £6000 Ged Martin Volunteer at SWAN Walked the Santiago de Camino -sponsorship