SOUTH EAST CANCER HELP CENTRE LIMITED Registered Company No.. 2702689 (A company limited by Guarantee) ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 MYRUS SMIT Chartered Accountants Norman House 8 Burnell Road Sutton, Surrey SM14BW
SOUTH EAST CANCER HELP CENTRE LIMITED DIRECTORS'rrRUSTEES' REPORT 31 MARCH 2024 Reference and Administrative details Current DirectorslTrustees Mrs J Mollett Cllr Y Hopley Mr D Mollett MrPWJMills Mr R Waller Mr M Tubbs Mr A Barranco (Deceased 17th September 2023) Lady A Sewell MBE (Appointed 21st November 2023) (Chairman) (Vice Chairman) (Company Secretary) (Treasurer) Rogist•rod Offlce 2 Purley Road, Tesco Development Purley, Surrey CR8 2HA Bankern Lloyds Bank PIC Caterham, Surrey Audltor Myrus Smith Chartered Accountants Norman House 8 Burnell Road Sutton. Surrey SM14BW Registered Charlty No: 1011509 Company No: 2702689 INDEX TO THE FINANCIAL STATEMENTS Page Directors'rrrustees, Report 12-14 Independent Auditor's Report 15 Statement of Financial Activities for the year ended 31 March 2024 16 Balance Sheet at 31 March 2024 17-23 Notes to Financial Statements
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) {Charity No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 The direGtors present their report and financial statements for the year ended 31 March 2024. Structure, Governance and Management The South East Cancer Help Centre ('SECHC or the Centre,) is a Charitable Company limited by guarantee and governed by a Memorandum & Articles of Association dated 1 April 1992 as amended by a Trustees, Resolution of 13 September 2006. Organlsatlonal Structure The Board of the company meets quarterly but delegates the routine management of the company to an Executive Committee. The Executive Committee normally meets monthly and comprises the four officers of the company and the Cenlre Manager. The Company Secretary, Treasurer and one other director form a Finance Sub-committee, which meets as necessary to monitor financial performance in detail. In addition, there is a Marketing Sub- Committee and IT Sub-committee. Other ad-hoc sub-committees are formed as required. Dlrectors The current dlrectors, shown on the preceding page, all served throughout the year, except for those as stated. Directors are encouraged to have such training as Is necessary and appropriate to thelr experience and requirements. This is provided through the CS Skills Centre or similar organisations. Related Partles I Wider networks We have no direct financlal Ilnk wlth other organisations but are involved in several networking arrangements as descrlbed in Partnerships and working relationships. Rlsk management The directors consider that the company Is exposed to a number of significant risks, The nature of these risks and the method of deallng with them are described below.. a. Donor income Risk The Centre's income is largely dependent upon the generosity of donors. Should charitable trusts, local companies or individuals who support the Centre be unable or unwilling to continue to do so, income could fall. Solution This risk is countered by putting in place a systematic, professional approach to fundraising, including the employment of experienced fundraisers with back-up volunteer help. Our funds are raised from a wide variety of sources. which results in our being less exposed to a reduction from anyone or even a group of supporters. Also. the Centre seek5 to maintain sufficient reserves to enable services to be maintained throughout any period of income downturn.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charity No. 1011509) DIRECTORS'ITRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Structure. Governance and Management I cont Risk management I cont b. Our staff Risk Should any of our staff decide to leave the Centre would experience a period of difficulty and be exposed to the risk of delay in finding a suitable replacement. Solution This risk is countered by having a substantial team of longstanding directors and volunteers with sufficient experience who could assist by taking on additional tasks until a replacement is found. c. Premises Risk The Centre relies on the generosity of Tesco In providing our premlses without cost. Should Tesco be unable or unwilling to continue with this arrangement, the Centre would have to seek alternative premises, which might only be achieved at considerable cost and would place a considerable strain on our financial resources. Solution A good relationship has been developed and maintained with Tesco who have given every indication that this relationship is a long-term one. A new lease conlract has been agreed with Tesco that extended the lease by around 22 years to December 2036. d. Volunteers Risk The Centre relies on the support of many volunteers who give their time or seNlces at no cost as directorsltrustees and general volunteers covering a wide range of skills. Any sudden reduction in the number of people willing to give their time would constitute a risk to the services the Centre can offer. Solution This risk is mitigated by adopting an organised, professional approach to the management of volunteers. This is achieved by focusing on the recruitment, Iraining, development, and job satisfaction of volunteers. We continue to apply the principles of Investing in Volunteers and are committed to apply this high standard to the management and development of our volunteers. e. Safeguarding vulnerable adults and children Risk The Centre provides complementary group and one-to-one therapies for adults affected by cancer. Family counselling, where young children may be present and individual counselling is offered to children and young people, over 12 years old. All those affected by cancer are vulnerable due to their potential physical and psychological dependence on those providing services to them and due to the involvement of others from whom they might seek advice and comfort.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charlty No. 1011509) DIRECTORS'ITRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Structure, Governance and Management I cont Risk management I cont Solution Our charity maintains and regularly reviews our Safeguarding policy and other procedures aimed at mitigating and addressing these risks. The vulnerability of our client group is a high priority in the establishment of our policies and procedures. Staff and volunteers are subject to DBS checks where necessary. Most one-to-one meetings are conducted by qualified professional therapists or counsellors. Children under 18 must be always accompanied by a responsible adult. Vislon, Mlsslon, Alms and Actlvlties Vlslon Our vision is to be the leadlng Independent provider of cancer support services in our area and to be known to all new patients diagnosed with cancer, in order that they and their family can recelve the support they need. M1551on Our misslon is to provide complementary therapies, counselling, and other therapeutic actlvltie5, within a caring and friendly environment to help anyone affected by cancer cope with their situation. Alms To offer the highest standard of servlce provision in the form of individual and group support by employing fully qualified Iheraplsts wlth considerable experience to work with our members. To attract and retaSn volunteers who wlll play an essential and mutually beneficial role in the runnlng of the Centre and who want to make a significant difference lo the lives of other people. Work closely with local hospitals GP hubs, Social Prescribing Boards and Clinical Commissioning Group5 to ensure we reach all residents in the borough and increase their knowledge of our support and available services. Public benefit The activities that we carry out are described below. These activilies are undertaken to meet our objectives and aims and to further our charitable purposes for the public benefit. In setting and reviewing our objectives and aims, and in planning and carrying out our activities, we have due regard to the public benefit guidance published by the Charity Commission. Openlng hours During the period 1 Aprll 2023 to 31 March 2024 the Centre Headquarters located in Purley was open for 5 full days per week, 9..00 am to 5:00 pm. In September 2023, the Cenlre reopened on Saturdays, 9..00 am to 1..00 pm. The cent has not yet reopened on a Tuesday evening, but this is planned for September 2024.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charlty No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Vision, Misslon, Aims and Actlvltles I cont Activitias Over this period, we have offered our members access to a range of one-to-one therapies as well as several of our group activities which includes Pilales, Tai Chi, Gentle Yoga, Ihe Arts and Craft Group and the Friday Club. We have introduced a breathwork class that runs quarterly along with a monthly Gong Bath. We continue to run 4 Cancer support groups, which are organised and run by their 4 leaders. The groups are Bowel, Ovarian. Prostate and Breast cancer. Individual counselling sessions provided by 6 counsellors together with 10 therapists providing Massage, Aromatherapy and Reflexology, Hypnotherapy, Reiki, Grief Recovery and Craniosacral Therapy, We Gontinue to offer our ad hoc sessions for hair and legal advice. Our therapists and counsellors are fully qualified members of their relevant professlonal associations, which ensures that they meet or exceed agreed standards and that they are insured to practice. The therapists are also registered with the Complementary and Natural Healthcare Council, the regulatory body endorsed by the NHS, which sels and oversees the slandards that practitioners need to meet. All our therapists and counsellors receive regular supervision and as an organisation we work within the guidelines of the British Association of Counsellors and Psychotherapists (BACP). Support Groups Information A wide range of information and leaflets are available covering many forms of cancer. the impact of illness and how to find further help and information which people may take away wilh them. In addition, members can borrow books, videos and CDS relevant lo the various complementary therapies and aclivities that we offer. Therapeutlc Arts The value of complementary therapies and counselling in cancer care Is now wldely acknowledged and the Cenlre is proud lo have local NHS recognition. Our range of therapies, support and counselling services complement any conventional treatment and are not an alternative. We believe that by using our services, people Can improve their health and well-being during a difficult lime in their lives. The ever-growing Aris in Health movement fully endorses the provision of the Therapeutic Arts in organisations providing health care, thus validating the long-standing provislon of such activities at the Centre. Promotlons and Communlty Links We continued to network and establish new relationships with the local community including businesses, Purley Bid, schools, churches, volunteer centres, NHS Trusts and other support ntres, to bring our services to the attention of those who could benefit from them. Press releases are regularly sent to local newspapers, magazines and online newspapers. The press releases generally cover Major events such as Paint Purley Purple, personal stories about how the Centre has helped members and any new ServIS being offered by SECHC. In addition, we have developed our use of social media to provide up-to4ate information about our fundraising activities and events and at the same time promote the services offered at the Centre to a wide and varied audience. Our usage of social media has expanded and is attracting InCasing levels of interest.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charity No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Vlslon, Mlsslon, Aims and Activities I cont Partn8r8hips and working relationships We conlinue our longstanding complimentary supporl to Croydon University Hospital via their Macmillan Centre and currently provide two therapists, both working one day a week, offering Reflexology and Massage. Our Counselling services are expected to restart by the end of 2024. Similarly, SECHC started to provide our complimentary counselling servlces to the Croydon BME Forum Wellness Centre IoGated on the 1 st Floor of the Whit9ift Centre in Central Croydon in 2020. However, due to Covid causing the shutdown of many support Cenlres unlil 2022 our services were unable to continue, but we are now In dlscusslons with the Wellness Centre to restart our counselllng services, We have very good working relationships wlth other local hospices and hospilals includlng St. Christopher's Hospice, St. George's Hospital and the Royal Marsden Hospital {RMH) together with Maggie's Centres a5 well as hospitals further afield including Epsom and St. Heller Hospitals, University College London, Guy's Hospital London and Queen Mary's Sidcup, all of whom distribute our leaflets to their patients. Several of our members have been referred to SECHC by these hospitals. Our longstanding relationship with RMH means that most of the clinical areas include our literature in their packs for people both al the start and end of their treatment plans and along with our leaflets, details of our support groups are on display at the h06Pltal's Patient Advice and Liaison Service (PALS). Staff and Volunteer8 In the last year. the adminlstratlon team has almost recovered to normal levels and now includes 6 paid members of staff, comprising the Centre Manager, Centre Coordinator, 2 Administrators one for the Fundraising Team and one for the Centre, a Community Fundraiser and a Saturday Receptlonlst. most of whom are part-tirne. We work closely with Croydon and Tandridge Voluntary Cenlre, who ar8 invaluable in referrlng people Interested in volunteering with us, as well as providing a range of workshops that include attracting and retaining volunteers. Our volunteer roles are also applied for vla social media and our website. Volunteers are essential to the sucGessful operation of the Centre and to support the small number of employed staff. As of 31 March 2024, we had 56 regular volunteers regislered. Our Trustees have continued to provide a range of support. including general assistance. administration and professional expertise, lo ensure the Centre maintains the highest standards. The Centre's commitment to supporting, training, developing and motivating its staff and volunteers is continuous and includes ongoing supervision and review. Pollcles The Centre continues to develop a wide-ranging set of policy documents which guide its management and help focus staff and volunteers on relevant legal requirements and best practice. Subjects covered include Data Protection. Privacy Policy, Safeguarding, Confidentiality, Diversity and Equa1 Opportunities, Inveslments and Reserves, Health and Safety. Complaints and Grievance and several other policies. There are 26 in operation. Each policy is kept under regular review by the Executive Committee and changes are reported to the Trustees, staff and volunteers as appropriate.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charity No. 1011509) DIRECTORS'ITRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Vislon, Mission, Alms and Activities I cont Health and Safety High standards of health and safety are of paramount importance for all attending the Centre. The Health and Safety (H&S) policy statement is reviewed annually by the Executive Committee. All H&S incidents are recorded using an Accidenulncident Form, and this data is filed and kept secure. There were two minor incidents recorded during the year ended 31 March 2024, Achlavaments and Performance Targets The Centre set a range of operational objectives to be completed during the 2023124 financial year with Key targets belng set and monltored by the Executive Commlttee in the following areas.. 3.1 To re-open all our Services to our users The Centre continued providlng restricted services remotely via zoom during the Covld lock down. Face to face servlces started in September 2021 with the Centre progressively opening to full-time operations in May 2022 and ongoing. 3.2 To attract adequate fundlng. Fundraising activities continued although economic conditions are making this more difficult together with recruitment difficulties for experienced fundraisers resulted in income being lower than forecast during 2023-24. One new Community fundraiser started work in March 2024 with income anticipated to improve during 2024-25. 3.3 Performance During the year ended 31 March 2024 SECHC experienced the following membership and activlty levels at our Purley Centre. Comparable figures for last year ended 31 March 2023 are shown in brackels and normally these would also include the services that SECHC provides to the Croydon University Hospital Macmillan Centre and also when required the Wellness Centre in Croydon's Whitgift Centre during the year. 3.3.1 New members joining the Centre were 183 {151) during the last 12 months to 31 March 2024 representing an 21 % increase compared to Ihe previous year although this still remains below the pre-covid figure of around 285 new members joining each year. The lack of new members has therefore directly caused Ihe reduction in total membership registrations shown in 3.3.2 below. This reflects the much publicised backlog the NHS has experienced in identifying new patients with cancer that continues to impact new membership. Most of SECHC'S new members are recently diagnosed or are within 12 months of diagnosis and many existing members leave each year as they move into remission and are encouraged to leave the Centre and move on with their lives. 3.3.2 There were a total of 385 (372) members regislered with SECHC at 31 March 2024 as compare to 659 members at 31 March 2020. This represents an increase of around 3% in membership levels over the last 12 months. but is still a reduction in total membership levels when compared to pre-covid. 3.3.3 There were 2623 (2162) individual one-to-one remote and face-to-face counselling therapy sessions showing an increase of around 21 Wo over the last 12 months. This reflects the increase in members.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) {Charity No. 1011509) DIRECTORS'ITRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 Achievements and Performance Targets I cont 3.3 Performance I cont 3.3.4 Group sessions of 364 (315) show an increase of around 150/0 from last year. 3.3.5 The 32 (27) different services provided as described under activities on page 4, show an 18% increase in activity choices provided to members. Flnancial Rovlew The year ended 31 March 2024 saw a continued rise in activities at the Centre in Purley mainly reflecting an increase in new members during the year. We were also able to offer a wider range of therapies at Croydon University Hospital but, disappointingly, we were unable to re-commence any service at the Wellness Centre in Central Croydon. The Purley Centre is now open for five full days during the week as well as Saturday mornings and we are hoping to be able to offer appointments on Tuesday evenings in the near future. Durlng the year. we further increased our membership which resulted In a rlse in the cost of complementary therapies and support group sessions. We are continuing to promote the Centre through a wider range of awareness mediums and are hopeful of restoring our membership numbers to the pre-covid levels soon, helped also by a higher level of referrals from the local hospitals. Raising revenue for the Centre remained a challenge with fundraising income falling below anticipated levels we were hoping for. Our efforts to recruit senior fundraising personnel were only successful towards the end of the financial year and, hence, had no impact on the results for the year under review. In the previous year, we received a large amount of legacy income which boosted the surplus for the year but, in the current year, we have not received any such income leading to the overall deficit. As a result, our income for the year amounted to £207,597 (2022123.. £354,902) and our expenditure was £274,566 (2022123: £240,353) resulting in a deficit for the year of £66,969 compared to a surplus for the prevlous year of £114,549. Income Our income of £207,597 compares with income last year of £304,902, a decrease of £97.305. Income traditionally comes from voluntary funding sources including our members, Charitable Trusts and Foundations, legacies and donations from other individuals and organisations. We also raise money from various events organised by our Community Fundraisers and groups and businesses in the area. Details are shown in the Statement of Financial Activities. In the year under review, income from fundraising activities was challenging due to under resources in our fundraising team. Recruitment has been difficult and painstaking though we are pleased to report that we have now recently appointed two new senior fundraisers and anticipate that the benefit will be realised in Ihe coming months. The Centre r8C8ived an increase in Charitable Trust donalions compared to last year and were greatly appreciative of a number of individual events organised by outside supporters including, two marathon runs, a Church musical evening as well as being chosen as "Charity of the Year" by a local Insurance company. In contrast to the previous year. we did not receive any legacy income which significantly boosted our income for 2023124.
SOUTH EAST CANCER HELP CENTRE LTD {Company No. 2702689) (Charity No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Flnancial Ravlew I cont Expenditure Our expenditure this year rose to £274,566 compared with £240,353 in the prior year, an increase of £34,213. The higher cost was due to a continuing rise in the volume of therapies and group sessions reflecting the increase in new members, the impact of the recruitment of additional part- time administrative staff and a rise in overhead costs. mainly due to general inflation. The majority of our expenditure during the year continued to be on the charitable activities covered by our principal objectives. The remaining expenditure was incurred in fundraising activities and essential governance matters. Details are given in the Statement of Financial Activities and Notes to the Financial Statements, Assets At 31 March 2024. our Net Assets amounted to £319,9118 fall of £66,969 over the Net Assets held at 31 March 2023, being the deficit for the year. Details on the level of reserves held by the Company are set out below.. Reserves The charity has.the following reserves: Restrlctod Funds These are funds which may only be used for purposes specified by the donors. They amounted to £24,123 at 31 March 2024, an Increase compared with the previous year of £14,728. In the year, we received £22,800 in new donations reflecting mainly a grant from the NHS towards the provision of service data to them 8nd therapy sessions for our members, particularly breast cancer support. We spent £8,072 on projects on the provision of therapies and support and on the provision of service data to the NHS. It is anticipated that a large proportion of the remaining balance of these funds at the year-end will b8 spent by 31 March 2025. Unrestrlcted Funds The remainlng funds, known as the Accumulated Fund, may be used at the dlscretion of the directors in furtherance of the general objectives of the Centre. The Accumulated Fund acts as reserve fund to cover future expenditure. The Accumulated Fund at 31 March 2024 was £295,788 compared to an amount of £377,485 at 31 March 2023. Reserves Policy The Centre's Policy is to maintain the Accumulated Fund at no less than six months, budgeted unrestricted core expenditure for the following year. Unrestricted core expenditure is total expenditure less that which is covered by restricted funds or other specific identifiable income. This allows for the members, staff and volunteers to be assured of reasonable continuity of employment and services despite the unpredictable flow and scale of donations. legacies and monies raised through fundraising activities. The Reserves Policy is reviewed annually after the end of the financial year and may be changed if appropriate. The current Policy was agreed by the Board at its meeting on 24 September 2024 and remains the same policy that was in Pla for the previous year.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charlty No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Financial Review I cont Level of reserves held The Accumulated Fund at 31 March 2024 amounted to £295.788. Budgeted core expenditure for the full year ending 31 March 24 is £300.500 which reflects an on-going return to full capacity at all Ihree locations and the restoration to our normal numbers of experienced fundraising staff. The Accumulated Fund was therefore still above the target limit of six months cover set in our Reserves Policy. The Trustees regularly monilor the level of reserves carefully and are prepared to take appropriate action if required.. In order lo achieve these aims, the Centre will: Maintain sufflclent funds in the bank current account to cover all short-term needs. In general, a balance of up to £15,000 is maintained, though it may be necessary to exceed this parameter when appropriate. An on-call deposit account is also maintained with Lloyds in parallel with the current account to facilitate the placing of excess funds in an interest-bearing account, 2) Place any surplus funds on deposit provided they meet the following criteria.. Investments which the Trustees shall from lime to time declde are appropriate in accordance with the terms of the Memorandum of Association and having regard to the content of the Charity Commission document CC 14 entitled "Investment of Charitable Funds.. Basic Principles" 2.1 Such deposits should be placed with widely recognlsed responsible financial institutlon8 which are covered by the FSCS guarantee scheme for amounts up to £85,000. 2.2 No such deposlt will be above £85,000 wlth any one institution. 2.3 Whilst the highest Interest rate return possible should be sought, it must also be balanced against the CredIorthlness of the provider the highest rate is not necessarily the best rate for the Centre. Deposits will be for terms, as determined by the Trustees having regard to both the short-term and long- term funding requirements of the Centre. At 31 March 2024, as well as the Company's bank current account, the Centre had deposits with Metro Bank, United Trust Bank, Hampshire Trust Bank, Lloyds Bank, Virgin Bank and COIF which were all at or below the FSCS guarantee. At 31 March 2024, the Centre's deposit with Virgin Money exceeded the FSCS guarantee of £85,000 arising from the capitalisation of interest received at the end of the first year of its term. This was aulhorised by the Board as a temporary measure based on the difficulty of finding other appropriate institutions for the Centre to deposit money with. It is expected Ihal this investment will fall below the guaranteed limit upon maturity in January 2025. (See below"") The Trustee5 will consider all the investments to be made under 2} above and review this Policy on an annual basis after the end of each financial year and otherwise during the financial year if and when circumstances require them to do so. The Policy was re-confirmed by the Board at its meeting on 24 September 2024 and it was agreed this policy be reviewed on an annual basis.
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689 (Charity No. 1011509) DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Financial Review I cont Investments and cash deposlts held Cash deposits held at 31 March 2024 principally comprised the following fixed rate United Trust Bank 3 yr fixed maturing in July 2026 £57,806 Lloyds Bank 3 mth fixed maturing in May 2024 £45,000 Lloyds Bank 6 mth fixed maturing in August 2024 £10,000 Lloyds Bank 1 yr fixed maturing in January 2025 £10,000 Hampshire Trust Bank 1 yr fixed maturing in February 2025 £6,000 Hampshire Trust Bank 2 yr fixed maluring in November 2024 £15,165 Virgin Money" 2 yr fixed maturing in January 2025 £88,485 Metro Bank 1 yr flxed maturing in January 2025 £45.000 At 31 March 2024, the Centre also has an on-call deposit with the Metro Bank amountlng to £18,843, with Lloyds Bank amounting to £9.373 and with COIF amounting to £755. There Is also a current account with Lloyds Bank for day-to-day funding requirements. These arrangements were re-confirmed by the Board al its meeting on 24 September 2024. Interest is accrued on these deposits in the Accounts on a daily basis. Statement of directors. responsibllities The directors (who are also trustees of South East Cancer Help Centre Limited for the purposes of charity law) are responsible for preparing the Directors, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company Law requires the directors to prepare financial statements for each financial year. Under company law the directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the directors are required to.. Select suitable accounting policies and then apply them consistently. Observe the methods and principles in the Charities SORP 2019 (FRS 102); Make judgements and estimates that are reasonably prudent. State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the accounts; and Prepare financial statements on a going concern basis unles5 it is appropriate to presume that the charitable company will not continue in operation. The directors are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the directors are aware. there is no relevant audit information of which the charitable company's auditor is unaware- and The directors have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. 10
SOUTH EAST CANCER HELP CENTRE LTD (Company No. 2702689) (Charlty No. 1011509 DIRECTORS'rrRUSTEES' REPORT FOR THE YEAR ENDED 31 MARCH 2024 Plans for the futuro The core long-term objeclives remain largely unchanged. These are to identify opportunities for increasing membership, maximising Centre usage and attracting adequate funding. This will require continuous promotional and marketing efforts to sustain and improve awareness of the services available. We will continue to develop our services in line with the needs of our new and existing members and continue working in collaboralion with Local hospitals GP hubs, Social Prescribing Boards, like- minded organisations such as Maggie's and Penny Brohn, As membership numbers increase, it is essential that services are fully prepared for higher activity levels with adequale resources and servicing plans. Our fundraising income remains of concern, given the financial impact consequence of the poor economic forecast predicted for 2024-25 that will impact on our regular income streams. Our immediate focus has been to ensure we replace experienced fundraisers who either retired or left during or after Covid, to the previous staff levels considered that are essential to maintaln our income levels. Thank8 Our thanks are extended to the many individuals who have supported the work of the Centre during Ihe past year and to the local organisations that hold fundraising events on our behalf. Their generosity enables us to maintain the services we offer. We are most grateful to Tesco for generously providing, free of charge, the Centre's excellent premises and for its continued efforts to support our activities in every way possible. We wish to express our appreciation to all our volunteers who kindly provide thelr servlces free of charge. They give their time and talents in different ways to make the Centre the friendly, informed and caring community it is. The tlme and effort given lo ensure that the Centre continues to ralse funds are also greally appreciated. The Centre is managed by a small team of paid staff. We are extremely grateful for their vital contribulion to the running of the Centre over the year and acknowledge the generous commitment of their own time on so many occasions. Our ability to offer a selection of services to members according to their personal needs and preferences is made possible only through the cOperatIon of the therapists and group leaders who bring dedication and expertise to the treatment of those people affected by cancer. We are most grateful to them for their contribution. It is reported with great sadness that Tony Barranco a SECHC Trustee of long standing. died peacefully at home on Sunday 17 September 2023 after a long illness. The Centre has lost a dear friend and a much-valued colleague who worked closely with everybody over the last 21 years, working on projects and providing ideas and initiatives, many of which are still in use at the Centre today. This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 applicable to small companies was approved by the Board on 24 September 2024. .HcJliQE J.Mollett Chairman
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF SOUTH EAST CANCER HELP CENTRE LIMITED Opinion We have audited the financial statements of South East Cancer Help Centre Limited (the 'charitable company,) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements: glve a true and falr vi8w of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended,, have been properly prepared In accordan with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Companies Act 2006. Basls for oplnlon We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions relating to golng concern In auditing the financial statements, we have concluded thal the trustees, use of the going concern basls of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed. we have not identified any material uncertainties relating to events or condilions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. Our responsibilitles and th8 responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. Other infomiatlon The trustees are responsible for the other Information. The other information comprises the information included in Ihe directors'ltrustees, report, other than the financial statements and our auditor's report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements. our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statemenls or our knowledge obtained in the audit or otherwise appears to be materially misstaled. If we identify such material inconsistencies or apparent material misstatements, we are required lo determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard. 12
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF SOUTH EAST CANCER HELP CENTRE LIMITED .ICont'd Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the trustees, report (incorporating the directors, report) for the financial year for which the financial statements are prepared is consistent with the financial statements.. and the directors, report has been prepared in accordance with applicable legal requirements, Matters on whlGh we are required to report by exceptlon In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors, report. We have nothing to report in respect of the followlng matters In relation to which the Companles Act 2006 requires us to report to you If, In our oplnion: adequate accounting records have not been kept, or relurns adequate for our audit have not been received from branches not visited by us,. or the financial statements are not in agreement with the accounting records and returns. or certain disclosures of directors, remuneration specified by law are not made., or we have not received all the information and explanations we require for our audit., or the trustees were not entitled to prepare the financial statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement lo prepare a strateglc report. Responslbilltles of trustees As explained more fully in the trustees, responsibilities statement, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing Ihe financial stalements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters relaled to going concern and using Ihe going concern basis of accounting unless the truslees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. Audltor's rosponslbllltles for the audit of the financlal statements Our objectives are to obtain reasonable assurance about whether the financial statements 8s a whole are free from material misstatement, whether due to fraud or error. and lo issue an auditor's r8POrt that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS {UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our prOdureS are capable of detecting irregularities, including fraud is detailed below:
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF SOUTH EAST CANCER HELP CENTRE LIMITED .ICont'd Enquiry of management and those charged with governance about actual and potential litigation or claims and the identification of non-compliance with laws and regulations. Reviewing minutes of meetings of Ihose charged with governance. Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations. Auditing the risk of management override of controls, including testing journal entries and other adjustments for appropriateness,. and assessing whether the judgements made in making accounting estimates are indicative of a potential bias. Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. Professlonal scepticlsm in course of the audit and with audit sampling in material audit areas. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of Instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation. A further description of our responsibilities for the audit of the financial statements is locaied on the Financial Reporting Council's website at: www.frc.org.uklauditorsresponsibilities. This description forms part of our auditor's report. Use of our raport This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to stale to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charilable company's members as a body, for our audit work. for this report, or for the opinions we have formed. Kevin Fisher FCA (Senior Statutory Auditor) For and on behalf of Myrus Smith Chartered Accountants and Statutory Auditors Norman House 8 Burnell Road Sutton Surrey, SM14BW 3C)-g- 2024 14
SOUTH EAST CANCER HELP CENTRE LIMITED STATEMENT OF FINANCIAL ACTIVITIES (Incorporating Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2024 Unrestricted Restricted Funds Funds Total 2024 Total 2023 Notes Income Donations and grants Charitable activities Other trading activities Investments 113,596 32,419 26,940 11,842 22,800 136,396 32,419 26,940 11,842 295,521 24,367 31,640 3,374 Total 184,797 22,800 207,597 354.902 Expendlture Raising funds Charitable activltles 32,077 234,417 32,077 242,489 47,011 193,342 8,072 Total 266,494 8,072 274,566 240,353 Net Incomel(exp•ndlture) Transfers between funds (81,697) 14,728 (66,969) 114,549 Net movement in funds (81,697) 14,728 (68,969) 114,549 Reconclliatlon of funds Total funds brought forward 16 377,485 9,395 386,880 272,331 Total funds carrled forward 16 £295,788 £24,123 £319,911 £386,880 The Statement of Flnancial Activities includes all gains and losses recognised in the year. All Incomlng resources and resources expended derlve from continuing activities. The notes form part of these financial statements 15
SOUTH EAST CANCER HELP CENTRE LIMITED BALANCE SHEET AS AT 31 MARCH 2024 Notes 2024 2023 CURRENT ASSETS Debtors Cash on Deposit Cash at Bank 13 7,188 322.265 11.750 6,028 391,489 3,299 341,203 400,816 CURRENT LIABILITIES Creditors - amounts falling due within one year 14 21,292 13.936 319.911 386,880 NET ASSETS 15 £319,911 £386,880 CHARITY FUNDS Restricted Funds Unrestricted Funds 16 16 24,123 295,788 9,395 377,485 TOTAL FUNDS 16 £319,911 £386,880 These financial statements have been prep8red in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies and were approved by the Board on 24th September 2024 and signed on its behalf, rHoil4tL J. Mollelt Chairman / ob,. A(9 A/L/l.LO P. W. J Mills Treasurer The notes form part of these financial statements. 16
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 ACCOUNTING POLICIES General Information and basis of preparation The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland {FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Practice. Th8 charity is a company Ilmited by guarantee and is registered in England and Wales. The members of the company are the Trustees. In the event of the company being wound up, the liabillty In respect of the guarantee is limited to £1 per member of the company. The charity constitutes a public benefit entity as defined by FRS 102. The flnancial statements are prepared on a going concern basss and under the hlstorlc81 cost convention. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been Gonsistently applied to all years presented unless otherwise stated. Income recognition Items of income are recognised in the financial statements when all of the following criteria are met.. The charity has entitlement to the funds,. any performance conditions have been mel or are fully within the control of the charity- there is sufficient Gertainty that receipt of the income is considered probable., and the amount can be measured reliably. Incoming resources represents income received by the organisatlon vla fees, fundraising, subscriptions, donations, bequests. lunches and sundry ilems. No amount is included in the financial statements for volunteer time In line with the SORP. Donated facilities are Included at an estimated value to the charity when It is practicable to do so. Expendlture recognitlon Expenditure is recognised once there is a legal or constructive obligation to make payment to a third party, it 15 probable that settlement will be required and the amount Gan be measured reliably. Expenditure is classified under the following activity headings.. Costs of raisSng funds comprise those costs associated with atlractlng voluntary donatlons and grants. Expenditure on charitable activities which comprises mainly of the costs associated with the delivery of the various activities and services for the charity's beneficiaries. Expenditure includes those costs of a direct nature which can be allocated to a specrfic activity. It also includes indirect costs, including governance costs that do not relate to a specrfic activity but are necessary to support those activities. Support costs are apportioned to each activity on a basis appropriate to the circumstances. 17
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 ACCOUNTING POLICIESI cont'd Financlal instruments The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at the transaction value and subsequently measured al their settlement. value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. Flxed Assets All tangible fixed assets are written off In the year in whlch the expend iture is incurred, Ponsion Cost8 The Charity operates a defined contribution penslon scheme for the benefit of its employees. Contributlons are charged to the Statement of Financial Actlvities in the year to which they relate. Fund accounting Unrestricted general funds are freely available for use in furtherance of the objects of the charity and which have not been designated for specific purposes. Designated funds are unrestricted funds set aside by the trustees for particular purposes. Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose. Donatlons and legacles Unrestricted Restrlctod Funds Funds Total 2024 Total 2023 Donations Legacies Tax refunds Gifts in kind donated facillties 60,088 22,800 82,888 72,454 170,257 2,810 50,000 3,508 50.000 3,508 50,000 £113,596 £22,800 £136,396 £295,521 Of the £295,521 recognised in 2023, £286,021 was unrestricted fund income and £9,500 was restricted fund income, Income from charltable activllles Unrestricted Restricted Funds Funds Total 2024 Total 2023 Membership subscriptions Members contributions to therapies 13,935 18,484 13,935 18,484 11,850 12,517 £32,419 £Nil £32,419 £24,367 All of the £24,367 recognised in 2023 was unrestricted fund income. 18
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 Othar tradlng actlvltlas Unrestricted Restricted Funds Funds Total 2024 Total 2023 Income from social events Other events.. 24,833 24,833 30,789 Outings (crafts) Hire of room Sale of miscellaneous Other income 315 315 190 560 1,042 220 210 421 560 1,042 £26,940 £Nil £26,940 £31.640 All of the £31,640 recognised in 2023 was unrestricted fund income. Investment Income Unrestrlcted Restrlcted Funds Funds Total 2024 Total 2023 Bank interest £11,842 £Nil £11,842 £3,374 All of the £3,374 recognised in 2023 was unrestricted fund income. Cost of raising fund8 Dlrect C08t8 Support Costs Total 2024 Total 2023 Fundraising activSties £30,547 £1,530 £32,077 £47,011 All of the £47,011 expenditure recognised in 2023 was charged to unrestricted funds. Cost of charitable actlvltle8 Direct costs Support costs Total 2024 Total 2023 Patient support services £138,569 £103,920 £242,489 £193,342 Of the £193,342 expenditure recognised in 2023, £177,814 as charged to unrestricted funds and £15,528 was charged to restricted funds. 19
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 Analysis of dlrect costs Ralslng fund8 Charitable actlvities Total 2024 Total 2023 Wages and salaries Other staff costs Fundraising activities Therapists and counsellors fees Other patient support costs Outings and event costs 25,844 54,964 12,668 80,808 12,668 4,703 69,890 83,812 524 1,089 53,420 832 393 4,703 69,890 1,047 1,047 £30,547 £138,569 £169,116 £140,070 Analysis of support costs Raislng funds Charltable activities Total 2024 Total 2023 Office costs Donated rent free premises Olher premises costs Capital improvements Advertising and markeling Governance costs (note 10) 15,332 48,750 30,830 15,332 so,000 31,110 16,172 50,000 25,373 605 4,140 3,993 1,250 280 5,029 3,979 5,029 3,979 £1,530 £103,920 £105,450 £100,283 10. Governance costs Total 2024 Total 2023 Wages and salaries Annual review Audlt fees 1,250 575 2,154 1,250 575 2,168 £3,979 £3,993 11. Net Incomol(expendltur•) Total 2024 Total 2023 This is stated after charging: Auditor's remuneration £2,154 £2.168 20
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 12. Staff costs Total 2024 Total 2023 Staff salaries Social Security costs Pension costs Other staff costs 79,696 808 1,554 12,668 82,483 1,327 1,252 524 £94,726 £85,586 No full-time and 4 part-time (2023: no full-time and 4 part-lime) staff were employed by the Charity on average during the year. No employee received emoluments of more than £60,000 (2023 . Nil). Average number of employees during the year was 4 (2023 . 4). 13. Debtors Total 2024 Total 2023 Payments in advance Accrued income 2,974 4,214 3,007 3,021 £7,188 £6,028 14. Credltors: Amount8 falling du• wlthln one year Total 2024 Total 2023 Taxation and Social Security Other creditors and accruals 2.041 19,251 2,077 11,859 £21,292 £13,936 15. Analysls of net assats between funds UnrnBtrlcted Funds General Deslgnated Restrlcted Funds Total Funds 2024 Current assets Current liabilities 317,080 (21,292) 24,123 341,203 (21,292) £295,788 £Nil £24,123 £319.911 Comparative information for the previous financial year is as follows: Unre3trlcted Fund8 General Deslgnated Restricted Funds Total Funds 2023 Currenl assets Current liabilities 391,421 (13,936) 9,395 400,816 (13,936) £377.485 £Nil £9,395 £386,880 21
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 16. Reserves Incomlng Resources {Incl. Gains) 1 Aprll 2023 Resources Expended Transfer of Funds 31 March 2024 2024 Restricted Funds Specific Donations Funds Refurbishment Breast cancer counselling Telephone counselling Family counselling First aid course Car park refurbishment Other funds Members, outings NHS Trust re National data galhering 1,272 (1,272) (4.800) 4.800 4,781 500 500 4,781 500 500 84 2,258 16,000 2,258 18,000 (2,000) £9,395 £22,800 (8,072) 24,123 Unrestricted Fund8 Undoslgnated Accumulated fund 377,485 184,797 (266,494) 295,788 Total Re8•rves £386,880 £207,597 £(274,566) £Nil £319,911 Comparative information for the previous financial year is as follows: Incomlng Resources {Incl. Galns) 1 Aprll 2022 Ro8ourc•8 Expended Transfer of Fund8 31 Mar¢h 2023 2023 Restrlcted Funds Spoclflc Donatlons Fund8 Refurbishment Breast cancer counselling Telephone counselling Family counselling First aid course Car park refurbishment Other funds Members, outings Joyful spirit workshops 3,000 5,000 (1,728) (12.800) 1,272 7,800 4,781 4.781 500 500 84 2,258 1,500 (1,000) 500 2,258 £15,423 £9,500 £{15,528) £Nil £9,395 Unrestricted Funds Undeslgnated Accumulated fund 256,908 345.402 (224,825) 377,485 Total Reserves £272,331 £354,902 £(240,353) £Nil £386,880 22
SOUTH EAST CANCER HELP CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS 31 MARCH 2024 17. Trustee Remuneration and Expenses No trustee received any remuneration or expenses during the year and the previous year. 18. Kay Management Personnel Remuneratlon The total amount of employee benefits received by these key management personnel was £47,638 (2023 . £40.670). Under FRS 102, employee benefits includes gross salary, benefits in kind, employers national insurance and employers pension contributions. 19. Taxatlon The company is registered with the Charity Commissioner8 No: 1011 $09 and as such is exempt from taxation on its charitable activities. 20. Laue Gommltments The company has a long-term lease commltment with T8sco Stores Llmlted whlch terminates In Dember 2036 and provide5 for the rent free use of Its premises in Purley, Surrey. 21. Contngont agsets Total grant funding awarded as at 31 March 2024 but not yet received and recognised as income due to the recognition criterla not being met amounls to £20,000. (2023: £Nil} 23