2023-03-31-accounts - Citizens Advice Manchester

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Reference and Administrative Details	Reference and Administrative Details	2to4
Trustees Report		5to 18
Statement of Trustees'	Responsibilities	19to 20
Independent Auditors'	Report	21 to 23
Statement of Financial	Activities	24 to 25
Balance Sheet
Statement ofCash Flows		27
Notes to the Financial	Statements	28 to 49

Member						Posi'tion
Beverly D'Alessio	Chair
Karen Clarke	Vice Chair/Equity			Diversity & Inclusion			Committee			Chair
Fiona McNair	Treasurer/Finance			Risk &Audit Committee				Chair
Tony Robinson	Trustee	/ Human		Resources		Committee	Chair
Holly Markin	Trustee
John De Mouilpied	Trustee
Hannah Couchman	Trustee
Conor Meenan	Business Development				Research &Campaigns				Committee		Chair
Craig Simson	Trustee
Leonard StJean	EDI Committee		Chair (resigned 01/11/22)

Recognised	Gains	and	Losses)
					Total	Total
			Unrestricted	Restricted	2023	2022
		Note	8	8	8	8
Income and Endowments		from:
Donations and legacies		3	92		92	562
Charitable activities		4	2,322,942	3,436,644	5,759,586	5,984,404
Investment income		5	25,073		25,073	7,710
Other income		6	7,512		7,512	8,430
Total Income			2,355,619	3,436,644	5,792,263	6,001,106
Expenditure on: Charitable activities		7	~42, 253,995	~3,376,7297	~5,627,724	~5,233,946
Total Expenditure			(2,250,995)	(3,376,129)	(5,627,124)	(5,233,946)
Gains/ (losses) on
investment assets			43,765		(43,765)	19,633
Net income			60,859	60,515	121,374	786,793
Transfers between	funds		127,473	(127,473)
Other recognised	gains
and losses
Actuarial gains/ (losses) on
defined benefit pension
schemes			9,000		9,000	702 000
Net movement in funds			197,332	(66,958)	130,374	1,488,793
Reconciliation of	funds
Total funds brought	forward		2,563,724	389,748	2,953,472	1,464,679
Total funds carried	forward	21	2,761,056	322,790	3,083,846	2,953,472

Recognised	Gains	and Losse	s)
						Total
				Unrestricted	Restricted	2022
			Note	5	6
Income and Endowments		from:
Donations and legacies				562		562
Charitable activities				1,,846,872	4,137,532	5,984,404
Investment income				7,710		7,710
Other income				8,430		8,430
Total income				1,863,574	4,137,532	6,001,106
Expenditure on: Charitable activities				i1,607,653)	~3,626,293	~5,233946
Total expenditure				(1,607,853)	(3,826,293)	(5,233,946)
Gains/losses on investment		assets		19,633		19,633
Net income				275,554	511,239	786,793
Transfers between	funds			228,500	(228,500)
Other recognised	gains and losses
Actuarial gains on	defined	benefit pension
schemes				702,000		702,000
Net movement in funds				1,206,054	282,739	1,488,793
Reconciliation of	funds
Total funds brought	forward			1,357,670	107,009	1,464,679
Total funds carried	forward		21	2,563,724	389,748	2,953,472

Balance She	et	as at	31 March 2023
					2023	2022
				Note	8	8
Fixed assets
Tangible assets				13	27,603	463
Investments				14	587,125	620,960
					614,728	621,423
Current assets
Debtors				15	838,706	554,485
Cash at bank and	in hand			16	2,111,807	2,108,660
					2,950,513	2,663,145
Creditors: Amounts		falling due within one year		17	(481,398)	~(322,996
Net current assets					2,469,118	2,341,049
Net assets excluding		pension	liability		3,083,846	2,962,472
Pension scheme	liability			19		9,000
Net assets including		pension	liability		3,083,846	2,953,472
Funds ofthe charity:
Restricted					322 790	389748
Unrestricted income		funds
Designated funds					1,122,692	1,509,542
Unrestricted funds					1 638 384	1,054,182
Total unrestricted	funds				2,761,056	2,563,724
Total funds				21	3083846	2953472

Statement ofCash Flo	ws for t	he Year	Ended 3	1 March 202	3
				2023	2022
			Note	8	8
Cash flows from operating activities
Net cash income				121,374	786,793
Adjustments to cash flows from non-cash		items
Depreciation				7,363	1,734
Investment income			5	(25,073)	(7,710)
Profit on disposal of investments				(14,241)	(19,632)
Revaluation of investments				58,006
Defined benefit pension scheme	cost less contribution				24,000
Defined benefit pension scheme	finance cost				13,000
				147,429	798,185
Working capital adjustments
Increase in debtors			15	(284,221)	(294,381)
Increase/(decrease) in creditors			17	163,800	(37,141)
(Decrease)/increase in deferred	income			(4,500)	29,480
Net cash flows from operating activities				22,508	496,143
Cash flows from investing activities
Interest receivable and similar income			5	25,073	7,710
Purchase of tangible fixed assets			13	(34,504)
Purchase ofinvestments			14	(174,457)	(144,933)
Sale ofinvestments				164,527	141,722
Net cash flows from investing activities				(19,361)	4,499
Net increase in cash and cash equivalents				3,147	500,642
Cash and cash equivalents at 1 April				2,108,660	1,608,018
Cash and cash equivalents at 31 March				2 111807	2 108660

3	Income from donations	and legacies
		Unrestricted
		funds	Restricted	Total	Total
		General	funds	2023	2022
		E		8	8
Donations and legacies;
	Donations from individuals	92			562
Total for 2023					562
Total for 2022				562
4	Income from charitable	activities
		Unrestricted
		funds	Restricted	Total	Total
		General 8	fundsf	2023 8	2022 8
	Citizens Advice - Consumer
	service		1,212,547	1,212,547	1,083,150
	Citizens Advice - Energy
	Projects	34,220		34,220	14,338
	Citizens advice - MAS Contact
	Centre		696,229	696,229	828,583
	Citizens Advice- MAPS F2F		395,914	395,914	448,871
	Citizens Advice- MAPS
	helpline		282,365	282,365
	Citizens Advice- MAPS
	National Hub	239,336		239,336
	Citizens Advice- MAPS
	National Debtline	20,618		20,618
	Citizens Advice- Help to Claim		204,760	204,760	247,956
	Citizens Advice - Pensionwise		357,798	357,798	382,920
	Citizens Advice- Seams		17,031	17,031	32,846
	Citizens Advice- MAPS
	Increased capacity				15,039
	Good Things Foundation		2,820	2,820	7,580
	Manchester City Council	960,000		960,000	968,800
	Household Support Fund		275,400	275,400	200,000
	MCC- Vulnerable Renters				300,000
	Pharmacy Support	33,299		33,299	33,429
	Cooperative Bank	49,961		49,961	49,960
	Oddfellows	91,087		91,087	88,434
	Trauma Support	78,155		78,155	78,921
	Manchester CCG				56,140
	Electricity North West	243,539		243,539	252,414
	British Gas Energy Wise				245,950

			Unrestricted
			funds	Restricted	Total	Total
			General 8	funds f	2023 8	2022
MS Society						8,590
TDS Foundation						12,500
BeWell			98,482		98,482	38,482
ERS						53,123
Advisorflow	Trading		16,750		16,750	66,250
LAA Certificated		work	6,821		6,821	11,600
LAA Housing			49,117		49,117	41,020
Glasspool						50,000
Kickstart			5,670		5,670	42,969
MHCC						122,132
Citizens Advice		Plymouth-
Ovo Energy						118,685
Step				(18,821)	(18,821)	14,164
Hate crime				500	500
YBS			9,000		9,000
Day One Trauma Support			17,625		17,625	20,250
Cadent			324,307		324,307
Smart energy				9,398	9,398
Spot purchase			12,649		12,649	15,209
Bureau- other income/funding			32,306	703	33,009	34,098
Total for 2023			2,322,942	3,436,644	5,759,586	5,984,403

5 Investment in	co	me
			Unrestricted
			funds	Restricted	Total	Total
			General f	funds f	2023	2022f
Interest receivable	and similar
income;
Interest receivable		on bank
deposits			15,142		15,142
Other investment	income		9,931		9,931	7,710
Total for 2023			25,073		25323	7,710
Total for 2022			7710		7710
6 Other income
			Unrestricted
			funds	Restricted	Total	Total
			General	fundsf	2023	2022f
Fees and supplies			7,512		7,512	8,430

7 Expe	ndit	ure on	charitable	activities	activities
				Unrestricted
							Total	Total
			Note	Designated f	General f	Restricted f	2023 f	2022 f
Staff costs					2,002,018	1,846,917	3,848,935	3,487,664
Allocated	support
costs			8	8,071	210,921	1,529,212	1,748,204	1,718,203
Governance		costs	8		29,985		29,985	28,079
Total for	2023			8,071	2,242,924	3,376,129	5,627,124	5,233,946

8 Analysis ofgovernance	8 Analysis ofgovernance	and support costs	and support costs
Support costs allocated to		charitable activities
			Premises
			costs	Other
		Administration	including	support	Total	Total
		costs	depreciation	costs	2023	2022
		8	6	8	8	8
Advice & information	services	246,643	303,164	1,198,397	1,748,204	1,718,203

			Unrestricted
			funds	Restricted	Total	Total
			General	funds	2023	2022
			6	6	8	8
Legal	fees		21,389		21,389	20,027
Other	governance	costs	8,596		8,596	8,052
Total	for 2023		29,985		29,985	28,079

Net incoming	res	ources for the year include:
			2023	2022
			8	8
Audit fees			8,750	6,750
Profit on disposal		of investments	(14,241)	(19,632)
Depreciation	of fixed assets		7,363	1,734

11Staff costs The aggregate payroll costs were as follows:
	2023	2022
		6
Staff costs during the year were:
Wages and salaries	3,420,476	3,128,695
Social security costs	321,676	258,501
Pension costs	106,783	100468
	3,848,935	3,487,664

by the chari	ty during the year expressed as full tim	e equivalents was as follows:
		2023		2022
		No		No
Senior Management			7		5
Operational	Management		14		13
Advice and	Advocacy		114		117
Admin and	Support		5		5
			140		140

s was:
2023	2022
No	No

13Tangible fixed assets
	Furniture and	Motor
	equipment	vehicles	Total
Cost
At 1 April 2022	102,211		102,211
Additions Disposals	~88,611)	34,504	34,504 (88,611)
At 31 March 2023	13,600	34,504	48,104
Depreciation
At 1 April 2022	101,749		101,749
Charge for the year Eliminated on disposals	462 ~88,611	6,901	7,363 ~88,611
At 31 March 2023	13,600	6,901	20,501
Net book value
At 31 March 2023		27,603	27,603
At 31 March 2022	462		462
14Fixed asset investments
		2023	2022
		f	F
Other investments		587,125	620,960

Other investments
	Listed
	investments f	Total f
Cost or Valuation
At 1 Apdl 2022	620,960	620,960
Revaluation	(58,006)	(58,006)
Additions Dieposals	174,457 ~15~ 2862	174,457 ~156,286
At 31 March 2023	587,125	587,125
Net book value
At 31 March 2023	587,125	587,125
At 31 March 2022	620,960	620,960
All investments shown above are held	at valuation.
The historical cost ofthe investments	as at the balance sheet date was F559,852.

15Debtors
	2023f	2022f
Trade debtors	622,810	375,945
Prepayments	32,375	36,986
Accrued income	120,175	90,237
Other debtors	63,346	51,317
	838,706	554,485
16Cash and cash equivalents
	2023f	2022f
Cash on hand	1,216	412
Cash at bank	2,110,591	2,108,248
	2,111,807	2,108,660

17Credi	tors:	amo	unts falling d	ue within one year
					2023	2022
					8	8
Trade creditors					53,894	165,302
Other taxation		and	social security		101,547	62,314
VAT					116,455
Other creditors					137,912	51,890
Accruals					46,607	13,110
Deferred	income				24,980	29480
					481,395	322,096
					2023	2022
					6	8
Deferred	income at 1 April 2022				29,480
Resources deferred Amounts released			in the period from previous	periods	24,980 ~29,480	29,480
Deferred	income at year end				24,980	29,480

Operating lease commitments Total future minimum lease payments under non-cancellable	operating leases are as follows:
	2023
	6
Land and buildings
Within one year	153,143
Between one and five years	839
	153,982
Other
Within one year	6,549
Between one and five years	4,072
	10,621

The am	ounts recognised	in the statement offinancial posit	ion are as follows:
			2023	2022
			6	8
Fair value ofscheme assets				4,977,000
Present	value ofdefined	benefit obligation		(4,986,000)
Defined	benefit pension	scheme deficit		(9,000)

The principal actuarial March 2023these are	assumptions the cessation	at the statement of finan assumptions):	cial position date are as	follows (for 3
			2023	2022
			0/	'/o
Discount rate			6.00	2.70
Future salary increases			3.20	3.95
Future pension increases			2.40	3.20
Post retirement mortality assumptions
			2023	2022
			Years	Years
Current UK pensioners	at retirement	age —male	21.00	20.00
Current UK pensioners	at retirement	age - female	23.00	23.00
Future UK pensioners	at retirement	age - male	22.00	22.00
Future UK pensioners	at retirement	age - female	25.00	25.00

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22 Analysis	ofnet assets betw	een funds	een funds
		Unrestricted
		General	Designated	Restricted	Total funds
		5		8	5
Tangible fixed assets		27,603			27,603
Fixed asset	investments	587,125			587,125
Net current	assets/(liabilities)	1,023,636	1,122,692	322,790	2,469,118
Total net assets		1,638,364	1,122,692	322,790	3083846
		Unrestricted
					Total funds
					at 31 March
		General	Designated	Restricted	2022
		8			8
Tangible fixed assets		463			463
Fixed asset	investments	620,960			620,960
Net current assets/(liabilities) Pension scheme liability		441,759 (9,000)	1,509,542	389,748	2,341,049 ~9,000
Total net assets		1,054,182	1 509,542	389,748	2,953,472

23 Analysis ofne	t funds
		At 1 April	Financing	At 31 March
		2022	cash flows	2023
		8	8	8
Cash at bank and	in hand	2,108,660	3,147	2,111,807
Net funds		2 108,660	3,147	2,111,807
		At 1 April	Financing	At 31 March
		2021	cash flows	2022
		8	8	8
Cash at bank and	in hand	1,608,018	500,642	2,108,660
Net funds		1,608018	500,642	2,108,660