2022-03-31-accounts

Reference and Administrative Details	Reference and Administrative Details
Trustees Report		2 to 17
Statement ofTrustees'	Responsibilities
Independent Auditors	Report	19to 21
Statement of Financial	Activities	22 and 23
Balance Sheet
Statement ofCash Flows		25
Notes to the Financial	Statements	26 to47

Trustees					Beverly D'Alessio,	Chair	Chair
					Karen Clarke, Vice Chair
					Fiona McNair, Treasurer
					Holly Markin
					Anthony Robinson
					John De Mouilpied
					Hannah Couchman
					Selorm Klu (resigned		14July 2021)
					Conor Meenan
					Craig Simpson
					Leonard StJean
Principal	Staff				Andrew Brown, Chief		Executive&ompany			Secretary
					Dan Pye, Chief Operating			Officer
					Samantha Leach, Director of Operations
					Margaret Keane, Director			of Human	Resources
					Hay!ay Hughes, Assistant			Chief Executive
					Stuart Pearson, Head		of!T (resigned		13!10/2021)
Principal	Office				Albert House
					17Bloom Street
					Manchester
					M1 3HZ
Company	Registration			Number	2697257
Charity Registration			Number		1010167
VAT Registration		Number			659791080
Bankers					Co-operative Bank
					PO Box101
					1 Balloon Street
					Manchester M60 4EP
Auditor					Azets Audit Services
					Bulman House
					Gosforth
					Newcastle upon Tyne
					Tyne and Wear
					NE3 3LS
Investment	Managers				Quilter Cheviot
					73 Kings Street
					Manchester M2 4NG

Recognised	Gains	and	Losses)
					Total	Total
			Unrestricted	Restricted	2022	2021
		Note		8	K
Income and Endowments		from:
Donations and legacies		3	562		562	28,240
Charitable activities		4	1,846,872	4,137,532	5,984,404	5,552,130
Investment income		5	7,710		7,710	9,838
Other income		6	8,430		8,430	1,693
Total Income			1,863,574	4,137,532	6,001,106	5,591,901
Expenditure on:
Charitable activities		7	(1,607,653)	(3,626,293)	(5,233,946)	(4,903,865)
Total Expenditure			(1,607,653)	(3,626,293)	(5,233,946)	(4,903,865)
Gains/ (losses) on
investment assets			19,633		19,633	112,625
Net income			275,554	511,239	786,793	800,661
Transfers between	funds			(228,500)
Other recognised	gains
and losses
Actuarial gains/ (losses) on
defined benefit pension schemes			702,000		7O2, 0DD	~293,000
Net movement in funds			1,206,054	282,739	1,488,793	507,661
Reconciliation offunds
Total funds brought	forward		1,357,670	107,009	1,464,679	957.018
Totai funds earned	forward	19	2,563,724	389,748	2,953,472	1,464,679

						Total
			Note	Unrestricted f	Restricted f	2021f
Income and Endowments		from:
Donations and legacies			3	28,240		28,240
Charitable activities			4	1,493,576	4,058,554	5,552,130
Investment income			5	9,838		9,838
Other income			6	1,543	150	1,693
Total income				1,533,197	4,058,704	5,591,901
Expenditure on: Charitable activities			7	~4,225,274	3,683,593	~4.9D3,865)
Total expenditure				(1,220,274)	(3,683,591)	(4,903,865)
Gains/losses on investment		assets		112,625		112,625
Net income				425,548	375,113
Transfers between	funds			369,295	(369,295)
Other recognised	gains and losses
Actuarial gains on schemes	defined	benefit pension		293,000		~293,llOD
Net movement in funds				501,843	5,818	507,661
Reconciliation of	funds
Total funds brought	forward			855,827	101,191	957,018
Total funds earned	forward		1g	1,357,670	107.009	1,464.679

Balance	Sh	eet	as at	31 March 2022
						2022	2021
					Note	E	E
Fixed assets
Tangible assets					13	463	2,197
Investments					14	620,960	598,117
						621,423	600,314
Current assets
Debtors					15	554,485	260,104
Cash at bank and		in hand			16	2,108,660	1,608,018
						2,663,145	1,868,122
Creditors:	Amounts		falling due within one year		17	~322,996	~329,767
Net current	assets					2,341,049	1,538,365
Net assets excluding pension Pension scheme liability				liability	13	2,962,472 ~9,999	2,138,679 ~674,999
Net assets	including		pension	liability		2,953,472	1,464,679
Funds ofthe charity:
Restricted						389,748	107,009
Unrestricted	income		funds
Designated	funds					1,509,542	304,200
Unrestricted	funds					1,054,182	1,053,470
Total unrestricted		funds				2,563,724	1,357,670
Total funds					1g	2,953,472	1,464,679

Statement ofCash Flows for t	he Year	Ended 3	1 March 2022
			2022	2021
		Note		E
Cash flows from operating activities
Net cash income			786,793	800,661
Adjustments tocash flows from noncash	items
Depreciation			1,734	5,883
Investment income			(7,710)	(9,838)
Profit on disposai of investments			(19,632)	(9,662)
Revaluation of investments				(102,963)
Defined benefit pension scheme cost less contribution			24,000	12,000
Defined benefit pension scheme finance cost			13,000	9,000
			798,185	705,081
Working capital adjustments
Increase in debtors		15	(294,381)	(32,870)
(Decrease)/increase in creditors		17	(37,141)	156,473
Increase in deferred income			29,480
Net cash flows from operating activities			496, 'I43	828,684
Cash flows from investing activities
Interest receivable and similar income		5	7,710	9,838
Purchase of investments		14	(144,933)	(254,461)
Sale of investments			141,722	249,151
Net cash flows from investing activities			4,499	4,528
Net increase in cash and cash equivalents			500,642	833,212
Cash and cash equivalents at 1 April			1,608,018	774,806
Cash and cash equivalents at 31 March			2,108,660	1,608,018

			Unrestricted
			funds	Restricted	Total	Total
			General	funds	2022	2021
				E
Donations	and	legacies;
Donations	from individuals				562	295
Government		grants				27,945
Total for 2022			562		562	28,240
Total for 2021			28,240		28,240

Income from cha	ri	table activi	ties	ties
			Unrestricted
			funds		Restricted	Total	Total
			General		funds	2022	2021
					E	E	6
Citizens Advice - Consumer
service					1,083,150	1,083,150	1,121,348
Citizens Advice - Energy
Projects					12,988	12,988	38,165
Citizens advice - MAS Contact
Centre					828,583	828,583	793,749
MAPS F2F					448,871	448,871	411,280
Citizens Advice - Pensionwise					382,920	382,920	409,509
Cooperative Bank			49,960			49,960	52,960
Good Things Foundation					7,580		14,875
Legal Aid Agency							24,024
Manchester City Council			968,800			968,800	990,000
Oddfellows			88,434			88,434	86,700
Other funders/Contracts							53,013
Pharmacy Support			33,429			33,429	31,787
Railway Benevolent		Fund		300		300	1,300
Vetinary Benevolent		Fund		98		98	1,336
Debt Management	Unit						2,500
Solicitors Benevolent		Fund	5,950			5,950	4,500
Irwin Mitchell			3,361			3,361	1,345
Major Trauma Project			78,921			78,921	48,179
Manchester CCG					56,140	56,140	203,141
Electricity North West			252,414			252,414	130,645
British Gas Energy	Wise				245,950	245,950	240,275
MS Society					8,590	8,590	40,508
TDS Foundation					12,500	12,500	12,750
RSC				950		950	1,150
Be Well			38,482			38,482	57,000

			Unrestricted
			funds	Restricted	Total	Total
			General	funds	2022	2021
			8		8	6
HTC Backup Call Centre						88,205
PACE Project						316,128
Scam Awareness				32,846	32,846	32,926
ERS				53,123	53,123	20,600
ABTA Lifeline			2,100		2,100	3,200
Windrush			1,950		1,950	1,170
HTC OOH						22,576
HTC Other						15,000
Increased cap/trainee				15,039	15,039	19,768
ERS Crisis Fund						34,480
Innovation Community						25,000
IPROV TC Benevolent		Fund	400		400	300
Advisorf low Trading			66,250		66,250	4,167
Household Support	Fund			200,000	200,000
Vulnerable Renters				300,000	300,000
HTC - Phone				247,956	247,956	195,771
Certificated work			11,600		11,600
LSC Housing			41,020		41,020
Bureau - Other			19,099		19,099
Glasspool				50,000	50,000
Ktckstart			42,969		42,969
MHCC				122,132	122,132
Trauma Support			20,250		20,250
Optical Benevolent	fund		100		100
CMAP			1,350		1,350
OVO			118,685		118,685
Step				14,164	14,164
Optical Benevolent	Fund					800
Other income				14,999	14,999
Total for 2022			1,846,872	4,137,531	5,984,403	5,552,130

5 Invest	ment i	n	co	me
					Unrestricted
					funds	Restricted	Total	Total
					General	funds	2022	2021
					E	E
Interest receivable			and similar
income;
Interest	receivable			on bank
deposits									626
Other investment			income		7,710		7,710	9,212
Total for 2022					7,710		7,710	9,838
Total for 2021					9,838		9,838
6 Other	income
					Unrestricted
					funds	Restricted	Totai	Totai
					General	funds	2022	2021
					E			E
Fees and	supplies				8,430		8,430	1	693
7 Expenditure		on		charitable	activities
					Unrestricted
							Total	Total
					Generai	Restricted	2022	2021
				Note	E	E	E	E
Staff costs					1,113,629	2,374,035	3,487,664	3,374,637
Allocated	support
costs					478,535	1,239,668	1,718,203	1,509,	103
Governance costs					15,489	12,590	28,079	20,	125
Total for 2022					1,607,653	3,626,293	5,233,946	4,903,865

					Premises
					costs	Other
				Administration	including	support	Total	Total
				costs f	depreciation f	costs f	2022f	2021f
Advice	8	information	services	247,810	250,515	1,219,878	1,718,203	1,509,103

Governance cos	ts
		Unrestricted
		funds	Restricted	Total	Total
		General	fundsf	2022f	2021f
Leg ai fees		7,437	12,590	20,027	3,902
Other governance	costs	8,052		8,052	16,223
Total for 2022			12,590	28,079	20,125

9 Net inco Net incoming	ming/outgoing resources resources for the year include:
		2022 f	2021f
Audit fees		6,750	7,500
Profit on disposer of investments		(19,632)	(9,662)
Depreciation	of fixed assets	1,734	5,883

11Staffcosts The aggregate payroll costs were as follows:
	2022	2021
Staff costs during the year were:
Wages and salaries	3,128,695	3,018,300
Social security costs	258,501	255,485
Pension costs	100,468	100,852
	3,487,664	3,374,637

by the chari	ty during the year expressed as full ti	me equivalents was as follows:
		2022		2021
		No		No
Senior Management			5		6
Operational	Management		13		12
Advice and	Advocacy		117		107
Admin and	Support		5		7
			140		132

s was:
2022	2021
No	No

13Tangible fixed assets
	Furniture and
	equipment	Total
Cost
At 1 April 2021	102,211	102,211
At 31 March 2022	102,211	102211
Depreciation
At 1 April 2021 Charge for the year	100,014 1,734	100,014 1734
At 31 March 2022	101,748	101,748
Net book value
At 31 March 2022	433	433
At 31 March 2021	2,137	2,13.
14Fixed asset investments
	2022	2021f
Other investments	620,960	598,117

Other investments
	Listed
	investments	Total
	6	6
Cost orValuation
At 1 April 2021	598,117	598,117
Revaluation	(4,530)	(4,530)
Additions	144,933	144,933
Disposals	(117,560)	(117,560)
At 31 March 2022	620,960	620,960
Net book value
At 31 March 2022	620,960	620,960
At 31 March 2021	598,117	598,117
15Debtors
	2022	2021
		6
Trade debtors	375,945	96,546
Prepayments	36,986	40,174
Accrued income	90,237
Other debtors	51,317	123,384
	554,485	260, 104
16Cash and cash equivalents
	2022	2021
		6
Cash on hand	412	134
Cash at bank	2,108,248	991,085
Short-term deposits		616,799
	2,108,660	1,608,018

The amounts recognised	in the	statement	offinanci	al position	are as follows:
					2022	2021
Fair value ofscheme assets Present value ofdefined benefit Defined benefit pension scheme		obligation deficit			4,977,000 ~(4.096,000 ~9,000	4,637,000 ~6,3((,000) (614,00D)
Defined benefit obligation
Changes in the defined benefit obligation			are as follows:
						2022
						8
Present value at start of	year					5,311,000
Current service cost						47,000
Interest cost						105,000
Actuadal gains and losses						(347,000)
Benefits paid						(136,000)
Contributions by scheme	participants					6,000
Present value at end ofyear						4,986,000
Fair value ofscheme assets
Changes in the fair value	ofscheme assets are as			follows:
						2022
						8
Fair value at start ofyear						4,637,000
Interest income						92,000
Return on plan assets, excluding		amounts	included	in interest	income/(expense)	355,000
Employer contributions						23,000
Contributions by scheme Benefits paid	participants					6,000 ~136,I)00
Fair value at end ofyear						4,977,000
Analysis ofassets
The major categories ofscheme		assets are as follows:
					2022	2021
					0/
Cash and cash equivalents					10	9
Equity instruments					69	72
Bonds					13	12
Property					8	7
					100	100

Return	on	scheme	assets
				2022	2021
				6	K
Return	on	scheme	assets	447,000	822,000

				2022	2021
				'/8	0/
Discount rate				2.70	2.00
Future	salary increases			3.95	3.60
Future	pension increases			3.20	2.85
Post retirement mortality assumptions
				2022	2021
				Years	Years
Current	UK pensioners	at retirement	age - male	20.00	21.00
Current	UK pensioners	at retirement	age - feme!e	23.00	23.00
Future	UK pensioners	at retirement	age - male	22.00	22.00
Future	UK pensioners	at retirement	age -female	25.00	25.00

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20 Analysis ofn	et assets bet	ween funds	ween funds
		Unrestricted
		General	Designated	Restricted	Total funds
		F	6
Tangible fixed assets		463			463
Fixed asset investments		620,960			620,960
hist current assets/(iiabtities) Pension scheme liability		441,759 (9,000)	1,509,542	389748	2341 049 ~0,000)
Total net assets		1,054,182	1,509,542	389,748	2,953,472
		Unrestricted
					Total funds
					at 31 March
		General	Designated	Restricted	2021
		6	6
Tangible fixed assets		2,197			2,197
Fixed asset investments		598,117			598,117
Net current assets/(liabilities) Pension scheme liability		1,127,156 ~674,000	304,200	107,009	1,538,365 ~874.000)
Total net assets		1,053,470	304,200	107,009	1,464,679
21 Analysis ofnet funds
			At 1 April	Financing	At 31 March
			2021	cash flows	2022
				6
Cash at bank and	in hand		1,608,018	500,642	2,108,660
Net funds			1,608,018	500,642	2,108,660
				Other non
			At 1 April	cash	At 31 March
			2020	changes	2021
			E	8	8
Cash at bank and	in hand		774,806	833,212	1,608 018
Nei funds			774,81)6	833,212	1,608,DI ~