West Dunbartonshire Citizens Advice Bureau
- Country
- Scotland
- Charity number
- SC002558
- Status
- Active
- Registered
- July 13, 2000
- Legal form
- SCIO (Scottish Charitable Incorporated Organisation)
Address
- Address
- Bridgend House
179 High Street
Dumbarton
G82 1NW
Contact
- Website
wdcab.co.uk
Activities
'It carries out activities or services itself'
'the advancement of education','the advancement of health','the advancement of citizenship or community development','the relief of those in need by reason of age, ill-health, disability, financial hardship or other disadvantage'
We provide a holistic, generalist advice service we provide advice and assistance on welfare benefits, debt, housing, employment, consumer, family, travel, neighbour issues, etc. The CAB service is open to the whole community. In the year 2024-2025, West Dunbartonshire Citizens Advice Bureau advised and assisted 4,559 clients and dealt with 33,486 issues. This work generated just under £1.6 million in client financial gains (including debt write-offs). We continue to adopt a multi-channel approach with our face-to-face advice service being supplemented by digital and telephone advice and assistance (Freephone, Livechat, Email, Web enquiries). To ensure we are as accessible as possible we have been successfully operating outreach projects which will enable us to deliver advice services in the communities we serve,
Objectives: The organisation has been formed to benefit principally the area of West Dunbartonshire (the 'Area of Benefit') with the following purposes: Powers 4.1 the advancement of education through (but not limited to) providing individuals with information, clarification and understanding of legislation and their legal rights and responsibilities. 4.2 the relief of those in need through (but not limited to) (i) assessing individuals' entitlement to welfare benefits. (ii) providing assistance in claiming benefits. and (iii) assisting individuals to appeal against refusal of benefits. 4.3 the advancement of health through (but not limited to) providing a comprehensive advice service which seeks to address individuals' problems and thereby alleviates the injury to health, stress and anxiety caused by unsolved problems. and 4.4 the advancement of community development through (but not limited to) recruiting, training and developing local citizens to be volunteers in and for the Bureau, who in turn assist members of the public within the Area of Benefit, and in doing so contribute to the development of the Area of Benefit.
Geography
- Main operating location
- West Dunbartonshire
- Geographical spread
- Wider, but within one local authority area
Finances
| Period end | Income | Expenditure | Employees |
|---|---|---|---|
| March 31, 2025 | £544,199 | £509,776 | 19 |
| March 31, 2024 | £501,773 | £491,257 | - |
| March 31, 2023 | £564,536 | £605,345 | - |
| March 31, 2022 | £600,127 | £537,275 | - |
| March 31, 2021 | £630,260 | £599,342 | - |
Nearby
- Lennox Evangelical Church 0.0 mi
- Armed Forces Veterans Association SCIO 0.1 mi
- Skylark IX Recovery Trust 0.2 mi
- Knowetop SCIO 0.2 mi
- Alternatives West Dunbartonshire Cds 0.2 mi