COMPANY REGISTRATION NUMBER: N1071940 CHARITY REGISTRATION NUMBER: 104640 AGE NI Company Limited by Guarantee Report and Financial Statements 31 March 2025 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Page Trustees, annual report (incorporating the directorfs report) Independent auditorfs report to the members 58 Statement of financial activities (including income and expenditure account) 62 Statement of financial position 63 Statement of cash flows Notes to the financial statements 65 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 A Forev40rd from our Chair and Chief Exe¢uitve It h vAth Ilwvre that we are the Tnths. ReFthfiJr2024f2& nNS report hIgh￿ts tTh4 Age Nl has ￿rfItsn￿ to help thr￿and$ of ijlder PaLyl8. Ihair tamdies and earers tr￿￿gh Its aréo8 of dlreLt deknry and a rarye and erwment activilles. Withtn th15 firAncial year. lffte other d￿kn5. we laced *ilh due lo cost increases, lundirKJ re￿￿tiOnS mosl signikanty the Nati(￿￿ 1rfjUtan￿ contr1￿jG￿ inueases. We have howèver continued to d8kn lor cwl)enBknes and as read ow rewt. you'l see the innti¥ative projecis aThJ and arè defvuwb3. as * seek to fulfil our cornmon purpose. to enable olderpeople to mke the w b•st of Ih*llves and to to ¢rnat• a soelety that truly ￿lu•S. supports and welconw th•m. indwidual people. as b) use a p•sOr￿tred in ow delNery. 'Check lft and Chat SeThlce'_ Th￿ telepFKTh hets aOJress hJnèJines8 aThJ Is a nwjdj needed lifelne fOr1￿se ar8 ur4*le do fo81 theywant to bBave thelr horne. 'Llvin9 Well Moyle'_ This sery*x addresses and pJ3clkal ne￿. ¢tses 'Advieé & Advocac￿- ￿ free l%￿￿jen11al servlce has been so impathl for many 0￿er pewe. as thè Advkn Lkne rec•wJ over 10.IXK) C￿1$ wilhin this financial year. This caso sbAy $I*¢ws I￿¥ th6 award ol Perw Credit has transformed a COUFAe's lives. 'Sh3red Lives'_This $wvice matd)es CaTers wih a Suppjrted Person d￿lSionS on choosjng thow aclfvitkn are made ti8ether. rs the s￿0￿1 year ofdtherfng this service and Over the past few years. we ha¥• wotysed the profiks ofrjjr Serv￿ usèr5 and 202*2025 has seen an Increase In m818 elwil￿t and p￿re1pakn In our 98rvw. To ￿￿[￿%1¥￿ge this welojmed shNt. wé hove inc*Jded c8s¢ Slud1￿ ￿ the lollowing prografflm8s. ¥¥hkh are sc4ely for and sl how Iwes of the rna￿ benefJciaiTes kne imwoved because oflhese pwramrnes: 'Good Vibratiolls'_ This prL¥Jramme aims to imprDve the heahh and vAlbeing of men aged S0+ acros5 Nrylhem Irel￿. Thk case St￿ shrms a genfjeman parllcipated in the Fryramm? and this led to help being proY#led by anolhw Age Nl seMLe Ictal thatity, an 8X8mple of collabor81Ne WO￿[ng to imFYove the16fe ofa bénef*ary. 'Ini•matlonal Football A•$(Klatlon {IFAI pilot schèm•'_This 8 ¥dwne enjoyed by the dar mèn vtho tcd¢ part. as thty ramwu5ced th*knlbal days aThJ 8harod thdr experfences wlth each olhèr arKI whh Ihe IFA. We wlsh to Ihank 811 ow in Ihe voluntary, comr1￿lty, publr aThl prlvste Secto￿ as wdl as our f￿ders. vojunteers and donors foryow ccAlatrxwation and s4)F￿. We look fonvard to conllnutrrfJ ourthing paitsi8rshlp wilh yw In the c(*7irvJ ￿[￿. y￿r5 $incorely Dr Raymond Mullan OBE Age Nl Chair Llnda Robinson BEM Age Nl Chief Executiv Age NI 31 UlstervilleAvenue Belfast BT9 7AS T: 028 9024 5729 L. Inf￿gen1.0r9 vThrn.ageniory -4 INVESTOR5 IN PEOPLE Compony number N1071940. HMK Chority Referen￿ Wnber XT146CMJ. registwed ￿th The Choiity Commissi for Northern IreSond NIC104640. AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 The trustees. who are also the diredors for the purposes of company law, present their report and the financial statements of the charity for the year ended 31 March 2025. Reference and administrative details Registered charity name AGE NI Charity registration number 104640 Company registration number N1071940 Principal office and Registered office 31 Ulsterville Avenue Belfast BT9 7AS Tel: (028) 9024 5729 Website: www.a eni.0 The Trustees Dr Raymond Mullan OBE Chair & Trustee Mrs Patricia Davey Ms Hilary McDowell Vice-chair & Trustee (Resigned 28 September 2024) Mr Patrick Mullan Trustee (Vice-chair from 29 September 2024) Treasurer & Trustee Mrs Geraldine Sarah Brady Trustee Mrs Mary Teresa Dunlop Trustee Mrs Aislinn McBride Trustee Mr Paul Moorhead Trustee (Resigned 31 March 2025) Mr Patrick Mullan Trustee Mr Edward Smyth Trustee (Resigned 25 June 2024) Ms Ann Murray Consultative Forum Trustee Mrs Marie Bernadette Heaney Co-opted Trustee (Resigned 26 June 2024) Ms Christine Magill Trustee Mrs Corey Parr Twstee Mrs Joanne Wlson Trustee (Appointed 26 September 2024) Mrs Elizabeth June Butler Trustee {Appointed 26 September 2024) Auditor Moore (N.I.) LLP Donegall House Donegall Square North Belfast BT15GB AGE NI Company Limited by Guarantse Report and Financial Statements Year ended 31 March 2025 Investment Bankers Evelyn Partners The Linenhall 32-38 Linenhall Street Belfast BT2 8BG Solicitors Edwards Solicitors 3rd Floor. Sessia House 61-67 Donegall Street Be￿ast BT12QH Bankers Danske Bank Donegall Square West Belfast BT16JS AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 BACKGROUND TO AGE NI Purpose of Age Nl Age Nl is the Vol￿ of older people in Northem Ireland. Our charity's purposes, as set out in the objects contained in the charity's Articles of Association. are to promote the following purposes for the benefrt of the public andlor older people: Preventing or relieving the poverty of older people; Advancing Education: Preventing or relieving sickness, disease or suffering in older people (whether emotional. mental or physical}; Promoting equality and diversty; Promoting the human rights of older people" Assisting older people in need by reason of ill-heatth, disability, financial hardship, social exdusion, or other disadvantage" and Such other charitable purposes for the benefrt of older people as the Trustees may from time to time decide. The outcome of this being the promotion of the well-being of older people. Our vision is a society in which we can thrive as we age. Our misslon Is to help people to enjoy latsr life by ensuring that thelr voice is heard and their rlghts are upheld. We are at the forefront of change, enabling older people to have a voice and to remain independent, supporting those who need help in our society and inspiring people to thrive as they age. Living in an ageing soclety: A longer later life is to be celebrated, bringing prospects of pursuing new activities, having time to dedicate to the things we enjoy. contributing to our families and communities. Many of us, however, don't like to talk about getting older but ageing comes to us all and impacts on our lives, and the lives of our family and friends. Getting older can be a very different experience for each of us. Many older people enjoy life to the fvll, while others struggle because of poverty, heatth inequalty, isolation or discrimination. We are living in an ageing society, with the population in Northem Ireland ageing at a faster rate than the rest of the UK. The recent census revealed that there has been a 240/0 increase in the population aged 65+ since 2011, with 56.80A of our population aged 65+ indicating they have a long tenn health problem or disability. It is anticipated that, within a decade, there will be more people aged 65 years and over than chiklren aged 14 years and younger. Eviden￿ suggests that improvements in life expectancy has slowed down and there has been no change in the number of years spent in good health2 More than one in ten people over 65 years in the community live with fraity, which also affects over half of adults in hospital or care htt 'htt 4w.executiveoffic&ni. www.health-ni. articles ov.u ublications life-ex ectan Individual-wellbein -northern-ireland -northern-ireland-re 0rt-202324 ov.u AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 home settings. Loneliness continues to affect people of all ages, wrth higher levels of loneliness for people aged 50-64 and 75+ Age Nl Services The following table indudes an explanation of the services we delivered within the financial year, and provides context for some services which are included later in the report. Servlce Descrlption Advice & Advocacy The Age Nl Advi￿ & Advocacy Ser￿1￿ provides free and confidential information and advi￿, on a wide range of issues including welfare beneffts. communrty care, housing and heatth. Our specialist advisors can provide a free benefit check to ensure that older people are accessing the financial support they are entitled to. Every year our Advi servi￿ deals with thousands of calls from older people in need. Care Services Age Nl Care Services includes: Day Centre Care: Age Nl Day Centres provide an opportunity for activity and friendship for older people. Day Centres for older people (withoLrt dementia) include: > Grove Day Centre, Ballynahinch > Skainos Day Centre, Belfast and its outreach > Dungannon Day Centre > Anna House Day Centre. Dunmury > Portafery Day Centre > Aghalee Day Centre Age Nl Day Centres which specialise in supporting older people with dementia are: > Ballyclare Day Cerrtre > Castlewellan Day Centre > Laurelhill Day Centre, Lisbum > Anna House Day Centre, Dunmurry Domiciliary Care: Age Nl provides vital Domiciliary Care services to support individuals in the South Eastem Health & Social Care Trust who wish to stay in their own home. Services indude personal care of the client and other associated services ne￿SSary to maintain an individual in an acceptable level of health, hygiene, dignity, safety and ease in their home. The flexibility of this service allows the changing needs of a person to be met within the care plan. This person- centred a roach enables the individual to en the 3htt vAvw.executiveoffice-ni. ov.uk ublication5 wellbein -northern-ireland-re 0rt-202122 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 comfort and reassuran￿ that as their needs change, so will the level of care provided. My Life My Choice: My Lrfe My Choice is an Age Nl care service providing tailored person-centred support to people who have been diagnosed with dementia, their families and carers in Belfast, in line with individual needs and preferences. As part of the care service, the servic&user can" Continue to do the things they enjoy. take part in social activities or leam something new. Meet new people and chat about things that are important to them. Be signposted to other sources of support and activities within their area. Be connected to Age Nl's Advi￿ & Advocacy Servi￿, get a free benefrt check and find OLrt what financial support, or other support, they may be entitled to. We also provide a range of tailored support to carers and family members, to help them support the seNice- user to live as they choose. Referrals to this service are through the Belfast Health and Social Care Tnjst. Residential Home {Meadowbank): Age Nl's residential care service is recognised as a model of best practice for people with dementia. Meadowbank Residential Home in Omagh is a registered care home for 25 older people with dementia. The home was opened in 1998 and was built based on the principles of good design for people with dementia. The home is built with 2 houses of 8 residents and 1 house with 9 residents. Each house has its own social space fostering an intimate and friendly environment for rts residents. 'Check in and Char telephone service The Check in and Chat telephone support Servi￿ involves trained volunteers, who are carefully matched with an older person and provides an opportunrty for a friendship call on a weekly basis. Shared Lives Age Nl's Shared Lives Servi￿ specifically supports older people and offers a safe. welcoming, family environment where Shared Lives Carers share their lives, homes. hobbies and communty lrfe with an older person requiring support. AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Age Nl's regional Shared Lives serviek is commissioned by the Department of Health and ￿gIStered with RQIA. The Shared Lives Model is based around Shared Lives Carers who we carefully recruit. assess. vet and train to provide care for older people at the early stage of need. This helps to maintain their Independen￿ and connects them with their local communty, reducing loneliness and isolation and supporting family carers to continue to provide care. Initially the service is providing day support but will develop to offer short breaks and long-tenn care. In addition to Age Nl delivering the above key services. wilhin this financial year we have also delivered the following Wellbeing Servi￿S/PrOgraMmeS, to improve the lives of older people in Northem Ireland: Wellbein ServicelPro Flrst Connect ramme The First Connect Service (operational in Northern and Belfast Heafth & Social Care Trust areas) provides emotional and practical support at difficult times for older people by supporting them to be independent, feel safer and more secure in their home, and improve their quality of life. This servi helps to reduce social isolation, increase confidence. and improves access to local services. Building trust and confidence with older people, through a number of interactions is key to the Suc￿sS of First Connect, allowing more complex or hidden issues to be identified. This approach enables older people to take more control of their own lives and enjoy better emotional and physical well-being. Clients can avail of bespoke one-to one support (either face to face. by telephone or via an online platfonn) andlor group involvement. Volunteers have been recruited to the First Connect servi￿, further enhancing the emotional and practical support provided to older people at a difficult time in their lives. Living Well Moyle Living Well Moyle is a partnership between Age Nl, GP praCtI￿S throughout the Dalriada area (Northem Health & SoGial Care Trust), the local counGiI, health and social care organisations and the local community. It is about connecting people in a way that will promote wellbeing. The partnership supports people with chronic health conditions to lead happier and healthier lives, by reconnecting people with activities in their community to help them pursue things that are important to them. A strong cohort of volunteers further enhance rovision of su ort. AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Staying Sharp Staying Sharp is a bespoke service tailored to support people living with mild cognitive impairment and early stages of dementia who reside in the Ballymena area. This service is led by a part-time O-ordinator who has a cohort of five volunteers who inform and support Servi￿ users on nutrition, exercise and communty engagement to improve healthy life thoios. Move More Llve More program Move More Live More is an innovative falls prevention programme which delivers a tw session intervention to older people who have experienced a fall. These sessions include ro nate education, infonnation and awareness. 'Good Vibrations, aims to improve the health and wellbeing of men aged 50+ across Northern Ireland. The Good Vibrations programme is delivered through three tiers of support.. infomiation and guidance to improve emotional wellbeing and mental health through seff-help", access to career and wellbeing support programmes, advice, social prescribing sep4ices', and one to one interventions and buddy support. Good Vlbratlons programme 'Good Vibrations, delivers support in partnership with a wide range of organisations, including Inspire Wellbeing and Business in the Communty, reflectin the diversit of men and communities. Age Nl's Connect North Link Worker service works in collaboration with the Northem Health & Social Trust Connect North team. Connect North Link Worker Wellbeing Service The aim of this Se￿iCe is to provide a holistic. social prescribing service for those who are experiencing social. emotional or practical issues which are affecting their health and wellbeing and require assistance from a link worker to detennine appropriate supportive services. Service delivery: To enable the most appropriate intervention for dients who require support and information about ServI￿S to improve their overall health and wellbeing, the service has a 3-Step prO￿S$. Step 1. The clienu carer is directed to the Northern Health & Social Care Trust online directory of services (Connect North online directory) to find support and infonnation which could benefft them. Step 2. Using Connect North online directory, we si st clientslcarers to hel ful sources of AGE NI Company Limited by Guarantse Report and Financial Statsments Year ended 31 March 2025 information based on assessment of their social needs. Step 3. whe￿ the clienucarer has been unable to aC￿sS Connect North online directory andlor signposting has not been effective. then one-to-one support is provided by the Connect North Link Worker. We organise and facilltate regular events, inviting other statutory and community voluntary organisations to provide an information stand, to raise awareness for potential Servi￿ users. AGE NI Company Limitad by Guarantee Report and Financial Statements Year ended 31 March 2025 AGE NI STRATEGY Age NI Plan at a Glance 2022-25 age NI Common Purpose Age Nl enables older peoFle to moke the very best of their live5 and works to cre(rte a socEty thot truly volue5. suPp￿ts and welcomes them. A soctety in ￿Nch vle c(n thrive os v* (Jje. To hdp people to enjoy loter life. You motter . We core . T￿jett￿￿e ￿KIke o differefKe Vislon Mission Values Objective Priorities ah People Provide and develop quality services and support to impfove the independence and wellbeing of older people. By 2025. we will hoke supported the wdlbeirKJ ond deperMJefKe of mcye older FEople through a diverse ronge of hwJh-(wolity serVi￿S ond octivitie Continue high quality compossionote ond sofe servie delivery. Refine and test new models of seNice delNery which nEet the changing derrM)Jrophic and oddress is010t￿n and loneliness. W(Kk with partners to promote the berrfits of Wlthy ogeing and oddress froilty. Id￿tIfy tools to support people to help tPw6elves to prom)te independart liviThJ. aces By 2025. we wll have dri￿ forword the oge friendty [b￿nd0 throLKJh troining. collaborot* ond shoring ofgcm) procttce. Increase visibility ond reach of Age Nl tn local communitie . Contmue to support the development of Age Sector Networks. Suppjrt the development of oge friendly ogerKla in workplaces ond ccmmunities. Prepore for our ogeing demographic by creating an age friendly society. Policy Protect and promote the rights of older people. By 2025. we will futhr promoted the voices ond the rights ofolder people thr￿gh and engagwnent. . Ensure dder Feople are refiected in GovemffEnt priorities le.g. Programme for GovernrrEnt). Secure o Loneliness Strotegyfor Northern Irelond. Infl￿er￿e Health & Sociol Care Reform. Ftogre55 odoption of GFS IGood& Foclrcies & Servic￿) tegisiotion. Collect emdence on what matters most to older people e.g.. through Lived Expenence opproach (loneliness. froilty. etcl. Progressive Organisation A professional. sustainoble, ￿*11 govemed orgonisation driven by the voice of older people. 2025, we will have fvrther invested in the talent of our teom. lelxlership, techncAogy ond engagerrEnL Recruit ond retoin talented ond committed Trustees. stoff ond volunteers. Ensure effective leadership. Embed culture ond volues ￿rosS all work areos. . Grow ond o suStaw￿L￿e, dIVe￿e rÉvenue b(￿e. Enhan￿ technology copabilities. Strengthen the role ond influence of the Consuit(rtwe Forum. Increase collaborative workiThJ with key stakeholders. 10 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 OUR OBJECTIVES AND ACTIVITIES Our aims and objectives are infomied by feedback from our stakeholders including the Consultative Forum, Age Sector Networks and our Age Nl team. We have developed four goals which dete￿nIne what we do. These goals are driven by the priorities which older people tell us matter to them and ensures we focus our resources on delivering these goals: People. Provide and develop qualty services and support to improve the independence and wellbeing of older people. Places. Prepare for our ageing demographic by creating an age friendly society. Policy. Protect and promote the rights of older people. Progressive Organisation. Age Nl is a professional, sustainable, well-govemed organisation driven by the voice of older people. How We Assess and Measure our Success Age Nl has a comprehensive set of ¢xiteria and measures to assess successes of our work. Aligned to our strategy, we have provided our KPIS for 2022-25, our perfonnance within this financial year and the outcomes from the strategy, which show how we're delivering the priorities of each pillar. Plllar KPI 2022-25 Perfomian¢e 202*2025 86,786 engagements were delivered (in services and information guides). Outcomes People In¢￿ase number of engagements from 1 (X)k to 120k. People enjoy better health for longer. By 2025, we will have supported the wellbeing and Independen￿ of more older people through diverse range of high-quality services and activities. Older people can exercise Choi￿ and control over their lives. Number of people directly supported by Age Nl: 6000 people per annum. 5,264 people d1￿CtlY supported. People access the best quality care in later life. Age Nl's Shared Lives: 16 Shared Lives Carer5 approved. 9 Shared Lives arrangement in place. Increase in number of older people reached. Improvement in quality of life of Servi￿ users and carers Building collaborations Ulster University, Age Nations, Voluntary organisations, Public Health Agency (PHA) and councils. Continued partnership working across sectors. Maintain wellbeing scores at 80Yo and at)ove. Wellbeing scores for servi￿$ were 90'h and above. 11 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Increase in d￿lIa1 stakeholder engagement by 25%. Targeted public awareness campaign promoting ageing well had a reach of 193.974 le. Pillar KPI 2022-25 202&25 Outcomes Places 10Vo Increased reach by age, gender and rninoiity groups. Age range 50+ - 100+: Up to 64- 8.5% 65-84 - 41.3°/0 85+- 12% Unkn0￿/prefer not to say = 38.2% Age Sector Network partners are viewed as key leaders in their communty influencing local decision making. By 2025, we will have driven forward the age friendly agenda through training, collaboration and sharing of good practice. Service reach: Age Nl delivers seprfices across Northem Ireland. Gender.. 61.8% (female} 38% (male) 0.1 % Otherlunknown. To provide organisation support to ASN partners to further the ambitions of Age Since 2022. there has been a positive 5.7% increase in the number of males ac￿SSIng support. The Good Vibrations project. funded by Movember, supported older men aged 50+ This is a pathership of organisations to reach and engage men from different communities, backgrounds and circumstances. 4 meekn'ngs of the Age Friendly Network Nl organised and supported. 20 % Increased in age awareness training. 4 regional meetings with Age Sector Networks held. 6 Age Awareness workshops were delNered to 77 people across a range of 12 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 13 Mid4areer workshops were delivered to 141 people. 39 Cyber Safety training workshops delivered to 303 older people on behalf of Belfast C. council. KPI 2022-25 20242025 Outcomes Policy Influence Govemment and policy thinking. 1242 older people's voices heard in policy and influencing. Ageism is reduced. By 2025, we will have further promoted the voices and the rights of older people through policy and engagement. 700 engagemenvpolicy influencing voices heard by decision makers. Older people's nghts are upheld. 1 Programme for Government event in partnership with the All Party Group attended by over 80 peopl6. including 50 stakeholders, 18 MLAS and 9 exFert speakers. The contributK)n of people in later lrfe is valued. &xiety values the dNersity of older people. 4 All Party Group meetings {including AGM) were held. 4 Consultative Forum meetings were held, with themed agendas. Additional engagement meetings were held with public bodies. as uired. Plllar KPI 2022-25 20242025 Outcomes Progressive organisation IIP Platinum accreditation. IIP Gold Award retained for a further three years (2024 to 2027). The Vol￿ of older people InflUen￿S what Age Nl does. 700k positive staff engagement. By 2025, we will have further invested in the talent of our team, leadership, technology and engagement Monthly updates were delivered to staff by our Health and Wellbeing Group. Age Nl is a great place to work and volunteer. Age Nl demonstrates how it has changed people's lives. 100% maintenance of regulated servw to RQIA standards. Care Services all met RQIA standards. Age Nl operates as an integrated charity. Age Nl is properly resourced to deliver its plans and activits'es. 13 AGE NI Company Limited by Guarantee Report and Financial Statsments Year ended 31 March 2025 Financial Strategic Plan in pla￿. Mixed economy income generation. The twwear Financial Strategy in pla¢e since March 2024. Age Nl is effectively led and governed. Approved Audited Accounts and Management letter. Approved audited accounts. Managerr£nt letter had no recommendations. Maintained Charity Commissionlcompanies House complian￿. Continue to maintain compliance with The Chaiity Commission for Nl and Companies Houso. 99% uptime technology capabiliti'es. Renewed and maintained Cyber Essential Plus Certification. Achieved 99% uptime ts¢hnology ca bilitles. ACHIEVEMENTS AND PERFORMANCE 202412025 In 202412025 with support from our partners and stakeholders, we had 86.786 intsractions with older people (Age Nl Services and information guides). We have made a positive impact on the lives of thousands of older people through the dedication of our staff and Trustees, the generosity of our volunteers and supporters, and the significant contribution of our partners. The key achievements against Age Nl's four strategic objectives for 202412025 include: People - Provide and develop quality services and support to improve the independence and wellbeing of older people Age Nl Advice & Advocacy Service received over 10,000 calls, with over £1.4m identified in unclaimed benefiL In Care Services. Age Nl supported 497 older people every week and delivered over 400,000 hours of care within the following services: Day Care - Support and interaction within this service provided social inclusion. Domiciliary Care - Personal care and support provided to individuals in their own home. My Lrfe My Choice - Home support and social outings for individuals with dements'a. Meadowbank Residential Care - 24-hour care and support to residents with dementia. RQIA standards were met across all of A e Nl Care services. Age Nl's Wellbeing Services supported 2535 older people in this financial year, through a range of innovative ServI￿S including those developed this year: 14 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Connect North - provides a holistic, social prescribing seNice for older people who are experiencing social, emotional or practical issues affecting their health and wellbeing. Living Well Moyle - supports people with chronic health conditions to lead happier and healthier lives, by reconnecting people with activities in their community to help them pursue things that are important to them. Good Vibrations - aims to improve the health and wellbeing of men aged 50+ across Northem Ireland. The Good Vibrations programme is delivered through three tiers of support: information and guidance to improve emotional wellbeing and mental health through self-help; access to career and wellbeing support programmes, advice, social prescribing services. and one to one interventions and buddy support Staying sha￿ - is a bespoke service tailored to support people living with mild cognitive impairment and early stages of dementia who reside in the Ballymena area. Move More Live More - an innovative falls prevention programme which delivers tiers of intervention to older people: education, infonnation and awareness to those who may and may not have experienced a fall. First Connect - provides emotional and practical support at difficult times for older people by supporting them to be independent, feel safer and more secure in their home, and improve their quality of lrfe. This seNice helps to reduce social isolation, increase confidence, and im oves access to local services. Age Nl's Shared Lives servlce supports older people and offers a safe, welcoming, family environment where Shared Lives Carers share their lives, hobbies and community lrfe with an older person requiring support. The following quotations show the difference Shared Lives is making to our beneficiaries - people supported and their families, and feedback is also provided from key workers in the Health & Social Care Trusts, providing an overall view of the service: 'We nonnally decide between us what to do. It is always ok rf I change my mind,. (Person supported). '1 like the arrangement - I think once a fortnight is good and each of us decides what we ar8 going to do. l enjoyed seeing the play as I wouldn't go out on my own at night. It's nice to have someone rfyou want to go for a walk,. (Person supported). '1 really like the Shared Lives PlaGement. I feel less lonely. l am able to go out and get things I need,. (Person supported). 'It's worting out bn"Iliantly. l Gan't believe my mum remembers [Shared Lives Carer] each time she Gomes. We have a Whatsapp gmup so the family knows what mum has been doing with [Shared Lives Carer] and we see photos of where they have been and can talk to my mum about it. And [Shared Lives Cared says she has been enjoying my mum's company too,. (Family member of participant). '1 had considered going part-time but financially I would stnjggle. It's such a relief to know I have support coming. I can t thankyou enough for all the worf('. (Family member of participant). 'I've been a Shared Lwes Carer for a few months now. [Person supported] and I really enjoy spending time together and we have gradually beGome an important part of each otherfs lives over that time,. (Shared Lives Carer). 'I'm very happy with the support that [Se￿i￿ user] receives. [Person supported] sounded ve ht and GOnr￿ent when ivin her feedback,. rust Social Worker 15 AGE NI Company Limited by Guarantee Report and Financial Ststsments Year ended 31 March 2025 '1 was with [person supported] at the beginning of the week and she is much brighter and thinking rn0￿ positively which I suspect is mostly O￿ng to the Shared Lwes Careffs involvement. [Person supported] said she is enjoying this and it is something to look forward to. She talked about dogs and had a huge smile on her face. Thank you for your input and a big thanks to the Shared Lives Carer for her support,. (Trust CPN). 'The affangement is w0￿1ng well and it is a very beneficial seNice. It is particularty supportive because the Shared Lives Carer can provide transport. It breaks the isolation that tthe service used eXperien￿s,. (Trust Social Worker) Age Nl's plans to develop the Shared Lives servi￿ within the next financial year indudes: Concentrate on matching those Carers who are approved and available. and to seek additional placements (up to three) for those Carers who are able to provide these. Explore the development of short breaks with those carers already approved and with new applicants. 3. Explore with Health and Social Care Trust teams any informal arrangements for short breaks for older people, that they are aware of, who would benefrt from becoming part of the Shared Lives Servi￿. 4. Recruitment of Shared Lives Carers in a further Health and Social Care Trust region, as currently the service is delivered to three Health and Social Care Trusts regions. Discussions have commenced with the said Trust on the assessment process and lications have been received. Age Nl delivered 13 Midlareer Review workshops to 141 participants within the financial year, as the Age at Work project concluded. These w0￿shopS were delivered to organisations from a variety of sectors and focused on: Financial wellbeing topics included budgeting. pensions, estate planning and legal issues. Health and wellbeing - topics included health and wellbeing challenges and concems, taking action, and physical and mental wellbeing. Career support - topics induded career planning, transferable skills and work values, behavioural interviewin and work-life balance. Age Nl's Independent Living Products range has grown to provide older people and their families with practical options to improve their Independen￿ and remain living in their homes. The Age Nl Independent Living Products portfolio includes.. Mobilty fumiture for independent Iwing, including adjustable beds and lift and riser recliners. We have added this range of products to our portfolio within this financial year which include updated products and services provided by 3rd party partners. Mobility aids, including beds, seating and stairlifts. Bathroom Adaptations. which includes trip-free and anti-slip showers, shower seats, walk in baths. toilets and accessories and support rails. Key Safes - outdoor key safes to keep the home and keys safe, which help a person to share their home access with care providers, emergency services and loved ones safely and securely. Personal Alanns in Northem Ireland- if a person is in an accident or has a fall, they can get help quickly by pressing their alann pendant. Age Nl has been working with multi-disciplinary teams including social workers. health professionals and trusts to promote the product. In addition, Age Nl's ezine has been distributed to all Nl harmacies bi-annuall , which romotes Personal Alanns. The UK wide Picker Experience Network Awards - Age Nl, together with Northem Health Trust Connect North team was awarded runner-u status for the Connect North 16 AGE NI . Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Link Worker service in two categories - wothing in partnership and commissioning for roved atient ex rien￿. Places - Piepare for oui ageing demographic by creating an age friendly society 6 Age Awareness Workshops were delivered to 77 participants. Age Awareness Training supports customer service teams to leam how to communicate better with older people and ultimately enables older customers to feel valued and understood. Age Nl has expanded its Age Awareness Training portfolio to include Age Awareness Training and Older Adult Cyber Safety Workshops. Wrthin the 202512026 financial year, the team will also offer Virtual Realty Dementia Workshops to businesses, as part of the social enter rise ortfolio, to hel them create a dementia friendl environment. Age N I supported the Age Sector Networks (ASN) in the following ways. as they St￿ngthen community based older people's organisations and deliver at a local level. Maintained strong and effective relationships with Age Sector Networks across all 11 local council areas. hosting regional exchange meetings to share best practi￿ and collaboration. Planned and facilitated four ASN exchange meetings and 1-1 support to promote shared leaming, best practice, knowledge exchange and collaboration. PrOdu￿d and circulated 7 editions of Signpost ezine to ensure readers were updated with age sector news and funding opportunities, mindful of the funding challenges the charity sector experienced. Age Nl secured funding for age sector capacty tmjilding activities. which will be delivered over the next three years through the Donnant Assets fvnd. Age Nl hosted a launch event with the Lottery Community Fund and the Finan Minister to showcase our age sector leadership programme. Age Nl supported Age Sector Network representatives to participate in policy and engagement activities.. Promoted active engagement of older people, local groups and ASNS to gather experiences and case studies. Facilitated ASNS to support and promote older people's direct engagement in statutory policy consultations such as the review of the Regional Infrastructure Support Programme, Community Transport and cOn￿SsiOnary Fares. Age Nl provides secretsriat support and leadership to the Age Friendly Network Nl (AFNNI). The Network supports and works with age-friendly officers in all council areas and ASNS to create a more age friendly society. Key achievements of the Age Friendly Network Nl include: Facilitated the addition of officials from the Commissioner for Older People (COPNI) to the AFNNI membership, due to COPNI undertaking research on the future of age friendly in Nl and the development of the Active Ageing Strategy. Promoted and supported the Vol￿ of older people in age friendly engagement mechanisms by providing bespoke support to Age Sector Networks to become more involved in the a e friendl enda. Age Nl benefitted from 447 volunteers being utilised throughout the charity, providing 491 volunteer opportunities. From feedbacK 98 % of volunteers said they 'Feel they give back to community, and a volunteer said 'lt has given back more than I feel l ever could put in and l am so grateful,. This feedback is testament to the age friendly society we're seeking to promote, and the value of volunteering for both the older person and the volunteer. 17 AGE NI Company Limited by Guarantee Report and Financial Ststements Year ended 31 March 2025 Policy- Protect and promote the rights of older people 1.242 older people's voices were heard through Age Nl Policy and Engagement activities. Age Nl engaged with older people during the UK General Election. We undertook a consultation prO￿sS wrth older people to design an election manifesto. including a short survey, meetings with ASNS and a focus group with Consuftative Forum members to refine the content. We disseminated the manifesto Fyiorities to all election candidates and invited them to sign up online to 'AGt 4 Age,. Age Nl supported MLAS to keep older people's issues on the policy agenda through the All Party Group on Ageing and Older People (APG). We continued to provide secretariat to the Assembly APG, organising four meetings in the 24125 period. The subjects covered included: Older people's aC￿sS to GP servI￿s. Planning for an ageing population in the Programme for Government. Presentstions from the QUB SPACE project on the impact of the environment on healthy ageing. AGM to elect Offi￿rS and decide priority issues for the following year. Age Nl supported the Nl Assembly Engagement servi￿ to run an Older People's Parliament in October 2024. The Nl Assembly Engagement Service has taken on the organisation of older people's parliament events and invited Age Nl to be a core participant organisation, supporting older people to be involved. Age Nl staff and Consuttative Forum members helped shape the public survey used to detemine the key topics for discussion. We also supported 5 Consultative Forum members to write and deliver speeches and interventions at the event. Progressive Organisatlon - A professional. sustainable, well governed organisation driven by the voice of older people Age N l implemented a comprehensive IT prO￿sS to ensure that system ac￿SS is fully controlled using Intune. Intune is a doud-based system which allows the management of all devices connecting to our systems. As part of Age Nl's Succession Planning for the Senior Management Team, one member of the Operational Leadership Team (Head of Wellbeing serVi￿S) Su￿ssfUllY completed a Post Grad Diploma in Health & Social Care Management (2 year programme) and will commence Masters in Public Administration in the next financial year. Age Nl has renewed and maintained the Cyber Essentials Plus Certification, which involves a rigorous assessment of an organisation's cybersecurity measures. To achieve this certification. an organisation undergoes a series of tests and vulnerability scans conducted by rtified external assessors to ensure their systems are adequately protected against common cyber threats. The ￿rtification helps organisations demonstrate a higher level of bersecurit readiness and a commttment to saf uardin their infomation and s stems. Age Nl was successful in a number of proposals. which enables Age Nl to deliver key wellbein advice and en ement services and activities for our beneficiaries. The Board of Trustees appointed two individuals with the required skills, experience and expertise to the Boardlcommittee Structure. The Board was also pleased that two Co- optsd Trustees transltioned to Appointed status. having been appointed as Co•OPted Trustee from the Boardroom A rentice ro ramme. 18 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Age Nl was delighted to move to a new Head Office within this financial year. The new building provides a drop-in facility to receive confidential fa￿t1>face supportladvice, accommodates older people with mobilty challenges and we hope to provide a meeting ace for older eo le's rou Age Nl Volunteers Age Nl and older people in Northem Ireland benefitted from 447 volunteers being involved throughout the charity providing 491 volunteer opportunities as some volunteers performed more than one role. Wthin this financial year more than 9.000 volunteer hours were delivered. Age Nl's volunteers help to engage with and support older people across Northem Ireland, particularly those who are disadvantaged, isolated or whose voices are more difficult to hear. Our volunteers help support people who are isolated or lonely to connect to local communty activities through our servI￿s, peer consultations, fundraising activities and volunteering in our shops. The following table is a breakdown of the areas our dedicated pool of individuals volunteer in: e Nl Service 2024-2025 vo un ee Fundraising 48 Policy & Engagement - includes Consultative Forum, Peer Facilitators & Information Ambassadors, Pensioners Parliament Check in and Chat 88 168 Day Care 20 First Connect 25 Living Well Moyle 56 Staying Sharp Retaivshops 81 Total number of volunteer roles 491 Examples of some of the Volunteer activitieslevents delivered within this financial year include: Age Nl joined with its Age counterparts across the Nats"ons, with Age UK, Age Scotland and Age Cymru in a newly established Volunteering Advisory Panel which supports volunteer leaders throughout the nations. 19 Age Nl volunteers, aged 60+ within the Belfast area attended a Volunteer Recognition event in the Great Hall at C¥ty Hall, arranged by Belfast City Council. 19 AGE NI Company Limited by Guarantee Report and Financial Statements Year anded 31 March 2025 68 volunteers from a Financial se￿1￿$ organisation and 28 volunteers from a Housing organisation took part in a 'Shop Challenge. in all four of Age Nl shops- Bangor, Newtownards. Ballymena and Coleraine. A group of volunteers from a construction company and a number of public sector volunteers volunteered in Skainos Day Centre, which involved playing games and chatting with Servi￿ users. We celebrated Volunteers. Week frorn 1-7 June 2024. All volunteers received a letter from the Chief Executive, a ￿rtificate of appreciation and Age Nl merchandise to show the immense value placed by Age Nl on each volunteer. Volunteering enquiries have increased slightly this financial year, with 58 new volunteers being inducted. Volunteering has been of benefrt to the person supported and to the volunteer during this financial year. We have provided a few quotes from one of our services, which depend on dedicated volunteers for delivery. The quotes are from beneficiaries of the Check in and Chat service (CHIC), showing the impact of the service: '1 enjoy talking to my volunteer. It is going very well. My volunteer cheers me up she is ma￿ellouS and very uplrfting.. '1 find CHIC very good. I have a lot in common wyth my volunteer. I find the seNice very beneficial. l am indebted to my volunteerf. '1 appreGiate my weekly call as some days I don t have [any] one to talk to,. 'It has lifted me out of the doldwms.. Volunteering has been rewarding for the volunteers as the feedback below shows: > 990/0 enjoyed the volunteering role. > 980/0 feel they give back to the communty > 890/0 feel valued > 940A feel a sense of purpose > 79Yts said they meet new people (Feedback was evaluated via an anonymous survey) A few quotes from an Age Nl volunteers, which shows the motivation of the volunteers: 'A very worthwhile way to help others alongside enjoying my volunteering experience,. Helping the older members of the community is why I do it. not for self gratification,. '1 love volunteering for this organisation and supporting my clients,. 'Rewarding, for making useful contribution to the impmvement of the lives of olderpeople.. The following case study demonstrates how Age Nl has supported a lady who was referred to one of its servI￿s, Living Well Moyle, and howthe Servi￿ helped address the lady's emotional and practical needs. In particular. this case study shows the difference a suitably matched volunteer has made to this lady's life. 20 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Background: Lady A was referred to the Living Well Moyle (LIVM) Servi￿ by a Mental Health Practitioner and lived with her husband. who was te￿ninallY ill. From a practical perspective, Mrs A is awaits'ng a care package, which is expected 10 take some time. Actions taken during the initial assessment to help Lady A: Volunteer will be assigned when available. Social Work follow up re Care package. Community Transport service. Counselling Servi￿ discussed. Goals discussed and how these could be achieved. Following the initial assessment. Lady A was keen io have the support of a volunteer and happy to talk with someone in her own home about her mental health, however was not keen to leave her home. sin￿ the inits'al visit, LadyAs husband passed away, which has resulted in Lady A being much more on her own as family and carers are no longer visiting. Outcomes: A volunteer has been matched with Lady A. Lady A and her volunteer have a positive relationship. The volunteer visits Lady A regularly every week, spends a number of hours with her, takes her out shopping and Lady A is able to choose her own clothes, and they have lunch together. The volunteer support has really helped improve Lady As mood and self- esteem. Within this financial year, Lady A is still waib'ng for a care package. however social work is contacted each week to check on progress. Lady A continues to be supported by the Living Well Moyle service and is contacted regularly. 21 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Strategy for Delivery In order to deliver these goals. Age Nl works with older people directly, within local communities across Northem Ireland and with Age Sector Networks and partner organisations. We advocate for positive change by engaging with policy makers to influence and shape the development of improved policies that practically deliver for older people. We influence public policy and society to improve attitudes towards ageing and older people by supporting the development of a strong, rights-based and sustainable age sector. We engage with and listen to the Vol￿ of older people and we provide direct high quality services to older people, such as care, wellbeing and advi￿ and advocacy services. As a progressive organisation, we seek to develop and maintain a sustainable resour￿ platform. We encourage an effective and motivated staff and volunteer base who are committed to our culture and values - collectively we are committed to deliver our ommon purpose which is that Age Nl enables older people to make the very best of their lives and w0￿S to create a society that truly values, supports, and welcomes them. Our values are incorporated into everything we do: You matter- We care - Together we make a differen￿. We are outcome focused, enabling us to tell older people, our supporters, funders and our partners the story and impact of our work. We have a rights-based approath, empowering older people to know and to claim their rights and ensure that those who are responsible for upholding people's rights are held to account. We build stronger age sector partnerships, improving relationships with our Age Sector Networks and the local groups they support. Working together in partnership, we can achieve even more for older people throughout Northem Ireland. How Our Activities Deliver Public Benefit Our charitable purposes are listed below, which confimi that the beneficiaries for each purpose are those older people who are supported by our services and partiGipate through our engagement activities, their families and the wider society- All of our charitable activities focus on promoting our purposes for the benefit of the public andlor older people. 1. The Prevention and Relief of Poverty and the Relief of Those in Need by Reason of Age We provide support to older people in Nl by working directly with them and within local communities. We seek to eliminate pensioner poverty, to campaign for a modern and responsive health system and promote the fair and equal treatment of older people. To deliver these goals. we provide direct ServI￿S to older people, such as care, wellbeing. advice and advocacy. The direct benefits which flow from this purpose include an improved quality of lrfe for older people, improved attitudes towards them and increased awareness of their needs. This has a direct benefit to older people, their families, local communities and wider society. The direct benefits are demonstrated through regular evaluation of services, feedback from older people, their families and Age Sector Networks. 22 AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Within this financial year, we can confirm the impact made on our beneficiaries in relation to The Prevention and Relief of Poverty and the Relief of Those in Need by Reason of Age,. Through our Advice & Advocacy servi￿, we can report (from feedback evaluated via bespoke, retrospective evaluations where impacts are self-reported) what respondents have said: 9511/0 said they have ability to manage financially. 100°/o said they have increased choice and control. 80./0 said they are feeling more safe and secure. 90 /0 said they are less stressed/worried. The following quotes from some of our Advice & Advocacy clients evidence the impact of our Advice & Advocacy Service to further the public benefft: 'The advice, support and assistance was supert) and thanks to Age Nl, l am now receiving AttendanGe Allowan￿ whiGh means I can continue to live on my own instead of having to seek care home or nursing home.. 'They (Age Nl Advice & Advocacy adviser) helped us get more financial freedom, we now feel we can go into cafes or coffee shops when going out,. 'Excellent professional treatment and advice to be highly valued and commended,. The following Case Study ¢onfimis the direct impact the Age NIAdvlce andAdvocacy SeNice has had on two beneficiaries - Lady B and her husband,. The results of this Case Study fulfil the Object of 'The Prevents"on and Relief of Poverty and the Relief of Those in Need by Reason of Age, for the public benef1£ AGE NI , Company Limited by Guarantee Report and Financial Ststements Year ended 31 March 2025 Cou Background: Age Nl's advice line ieceived a telephone call from a lady who wanted to check if she and her husband were entitled to Pension Credit. Lady B is an older person who cares for her husband who is living with dementia. Lady B had recently been awarded low-rate Attendance Allowance as her mobility is reduced and her husband was receiving the high rate of attendan￿ allowance. Due to Lady B's husband's profession. on retirement they had to leave the family home. They were able to rent a property and received housing benefit. With the combined state retirement pension, they felt they were living hand-to- mouth. The couple had a service level agreement with the Dements'a Navigator in their Trust and it was the Dementia Navigator who referred the couple to Age Nl. Circumstsnces: The Age Nl Advice & Advocacy Adviser took the following actions: On initial contact, they arranged a time with Lady B to complete the benefit check. The benefit entitlement check identified savings credit of £19.04 and guarantee credit of £160.23. This award enabled Lady B and her husband to be passported to full housing benefit and full rate relief, in addition to qualifying them for a free television li￿n￿ and a winter fuel payment. Lady B was told by the adviser that the application for benefits could be made by telephone, which would be recorded, and the client was happy to do this. Lady B phoned to say the claim prO￿sS went very well and she was told she would hear about the decision within a week. Outcomes: On hearing from the adviser the amount that Lady B could receive and that it could be backdated to when she was awarded the attendan￿ allowance, Lady B cried. Lady B stated that the award of Pension Credit has transformed their lives, saying: rf It has made a 'vast differen￿.. O She can do 'little things I couldn't do before.. < She was able to put money towards her electricity with the result that when the bill was re￿Ived, she had nothing to pay. in fact she had £9 over. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 The following Case Study is an example of how a Servi￿ user of one of Age Nl's services was signposted to another area of the charrty, all to help one of our beneficiaries. In addition, it shows how Age Nl is working in collaboration within the sector, to ensure the best outcome for our beneficiaries. Gentleman C aged within his late 50s, was referred by the Good Vibrations programme to the Belfast City Council Hardship Voucher Programme. being delivered by Age Nl to support older people during the winter months. Gentleman C Context: From the initial contact. Gentleman C conveyed the following points". He was not receiving any support and had very little income due to having to retire from work with poor health while awaiting the outcome of a claim for benefits. He had no money for gas heating or electricity and had to cook food outside over an open fire in his back yard. He was sup4iving with the help of members of the local men's shed who had loaned him money to get through the Christmas period. Actions taken by Age Nl.. Gentleman C was immediately referred to the Age Nl Advi￿ and Advocacy Service, who camed out a benefits check with him over the phone and provided him with vouchers to enable him to put money into his gas and electricity meters. The Advice team signposted the gentleman to St Vincent De Paul and they delivered food vouchers straightaway. which enabled the gentleman to get stocked up for the Christsnas holidays. Outcomes.. Gentleman C said, 'The Age Nl Advice Line were so helpful in getting me the support I needed to get through a difficult timell 'The Advice team also referred me to St Vincent De Paul and I couldn't believe it, they were round to my house straightaway with further food vouchers for Tesco and Spar which enabled me to go and get stocked up for the Christmas holidays. I was amazedjust how with one phone call I was able to get so much help to get me through a really difficult time in my life'l After a follow up call. the gentleman said he has now got sorted out with his benefits claim and is getting regular payments. He said he has managed to re- adjust his budgeting and put money aside to prevent similar crises re-occurring. He said. .1 am also planning to go down and volunteer with De Paul to pay them back after they were so helpful to me during my time of need,. He thanked Age Nl s Advice team and Good Vibrations Co-ordinator, by saying ' Thanks for all your help and forphoning to check in on me, I'm always reluctant to have to ask for help but I'm glad I got to meet you when I did.. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 2. The Advancement of Human Rights We adopt a rights-based approach, empowering older people to know arKJ claim their rights and ensuring that those responsible for upholding their rights are held to account. Age Nl also seeks to work with policy makers to encourage the development of policies that deliver for older people. The direct benefits which flow from this purpose include the promotion of equality and diversrty by eliminating discrimination on the grounds of age and the fairer treatment of older people due to an increased knowledge and understanding of their needs and rights. The direct benefrts are demonstrated through regular evaluation of servI￿s, feedback from older people, their families and policy makers and through the changes in policy brought about through Age Nl's intervention. Age Nl's Policy & Engagement team continued to work towards fulfilling the object of 'The Advancement of Human Rights, through many strands of policy and public affairs, engaging with the Consultative Forum, Age Sedor Networks and stakeholders. Within this financial year 1.242 older people's voices were heard through Policy & Engagement aGtivities and 2,033 professionals were engaged with on issues that matter to older people. The following examples are key pieces of work delivered within the last financial year. We believe Age Nl has delivered significantly in gathering and representing the views of our beneficiaries, by engaging with a range of agencies and liaising closely with key policy makers, whilst seeking to hold them to account, to improve the lives of older people in Northem Ireland. Programme for Govemment Age Nl ensured older people's voices were heard in the Programme for Government (PfG) Consultation. We organised a stakeholder engagement event in Stormont attended by 80+ people including 50 stakeholders. Older people spoke directly to the First and Deputy First Ministers and held roundlable discussions with MLAS on priority issues. This was followed by a written response to the consultation, which reported back on the issues raised by older people at the event. Age Nl organised a joint campaign between Age Nl and the Commissioner for Older people (COPNI} calling for population ageing to be added to the Programme for Government as a prioiity. The final draft of FYG included additional commitments to taking ageing population into account across all policy areas. The following case study provides evidence of how Age Nl InflUen￿d the content of the Programme for Govemment to include the ageing population: AGE NI Company Limitsd by Guarantee Report and Financial Ststements Year ended 31 March 2025 Background Vlhen the draft Programme for Government {PfG) was published at the beginning of September 2024, there was very little content relab'ng to older people or respondlng to the demographic reality of the ageing population. This was COn￿rning as Age Nl. along with the Commissioner for Older People, have long been lobbying the Nl Executive to plan for population ageing in order to develop economic and social systems that are able to protect older people's rights. Actlon During the period of public consultation on the draft PfG. Age Nl organised stakeholder engagement event at Parliament Buildings, in partnership with the All Party Group on Ageing and Older People. We invited a panel of experts to speak on 5 key policy areas impacted by population ageing and of particular concem to older people. These were.. the economy and older workers pensioner povety health and social care age-friendly communities discrimination and rights Age Nl also presented the findings from our Lived Experience survey 2023 and the Commissioner for Older People presented the recommendations from his report on planning for an ageing population. We were pleased that the First and deputy FI￿ Minister attended the event, gave short presentations and spent ts'me talking directly to older people. A number of MLAS also attended and took part in roundtable discussions. The notes from these discussions formed the basis of Age Nl's submission to the public consultation on the PfG. Following the stakeholder event. we also inits'ated a public awareness campaign with the Commissioner for Older People, calling for the ageing population to be included in the PfG as a key prionty which gained good visibility through social media, as well as some print and broadcast media coverage. Outcomes en the final draft of the PfG was published on 3 March 2025, additional commentary about population ageing had been added. The document now includes the following commitsnent under the heading 'sha￿ng a better tomorrow,: 'Among these key challenges is our aging population. It Is vital that the Executive works together to make sure that all of our prioritles are designed with this in mind. We will draw on the data contained within our Wellbeing Framework to ensure that we continue to address the needs of our changing population when developing and dellvering our pollcles.. In the sarne week, the Assembly debated a Motion calling for Strategic Planning for an Ageing Population to be led by The Executive Office, a development infonned by Age Nl's campaign and the work of the All Party Group. This was unanimously supported by MLAS arKI paves the way for Age Nl to support older people to advocate for govemment to take a proactive approach to population ageing acTOSS all afeas of policy making. 27 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Anti-Poverty Strategy Group As part of the co-design group for the Anti-Poverty Strategy, Age Nl called on the Minister for Comrnunities to end the delay on publishing an Anti-Poverty Strategy. Age Nl facilitated suc￿Ssful communications plan around the launch of this group at Stonnont in February 2025, which resulted in significant media coverage of this group and specific focus on the urgent need for action on older people's poverty. Winter Fuel Payments Age Nl responded to the UK govemment decision to make Winter Fuel payments a means- tested benefit. We worked with Age UK colleagues and developed evidence-based policy briefings and media messages highlighting the impact on pensioners in Northem Ireland. This included supporting older people from the Consultative Forum to speak to joumalists, briefing MLAS and MPS. speaking at campaign events organised by trade union retired members committees, meeting with the Minister for Communities and his officials to explore contingencies and providing a written submission to the public consultation on the Equality Impact Assessment (EQIA) process. Fuel Poverty Strategy A Consultative Forum member and Age Nl staff member participated in the Department's Fuel Poverty and Just Transition Referen￿ Panel. Age Nl supported Consultative Forum members to participate in focus groups with officials from the Department for Communities (Dfc) developing the Fuel Povety Strategy. We participated in the Fuel Poverty Coalition, attended the All Party Group on Fuel Povety and submitted written evidence to the public consultation on Fuel Poverty. Frailty Network Nl- My Hospital Journey Research Age Nl has been involved in the Frailty Network Nl for a number of years, with the Charity Director acting as Co-chair of the Network, and members of Consultative Forum contributing their expertise and providing assurance that recommendations of the Network are in line with service user expectations. Within this financial year. Frailty Network Nl commissioned Age Nl to undertake research into 'My Hospital Joumey,, which aims to explore older people's experiences of unplanned hospital stays. Age Nl set up and held a meeting of an Advisory Panel with expert partners, designed the research tools in collaboration with Age Nl's Consultative Forum and submitted a proposal to the Ethics Committee at Queens Universty Belfast. The aim of this research is to provide InfO￿atIOn to support improved service delivery when older people have an unplanned stay in hospital as part of wider efforts to prevent hospital associated harm and frailty. 28 AGE NI . Company Limitad by Guarantee Report and Financial Statements Year ended 31 March 2025 Age Nl Consultative Forum Engagements During this financial year, our activities on the 'Advancement of Human Rights, focused on promoting the rights of older people and ensuring the voices of older people were heard. Age Nl's Consultative Forum's purpose is to identrfy the needs of older people (in relation to poverty. health, equality, social and other issues) and communicate these to Age Nl. The followsng table provides a sample of how the work of the Consultative Forum (CF) and the Age Nl Policy & Engagement team continued to fulfil the 'Advancement of Human Rights, object for our beneficiaries. Other areas of work Consultative Forum and Age Nl staff contributions QUB SPACE (Supportive Environments for Physical and Social Activity, Healthy Ageing and Cognitive Health) Project Research - on ways in which where people live impacts on healthy ageing with a focus on rural and coastal areas. Collaborated with Queen's Universty Betfast and The Paul Hogarth Company to undertake research and Fxoduce a report and recommendations on factors impacting healthy ageing in rural and coastal areas. Conducted focus groups and interviews WTth older people and stakeholders in rural and coastal areas to identify needs, potential solutions and recommendations for improving services and support. Completed and launched report with recommendations for Nl govemment departments and relevant agencies. Findings presented to cross-departmental and cross- sectoral audience via webinar, and to the All Party Group on Ageing and Older People. The report will be used to inform policy development, guide the implementation of age- friendly initiatives and shape future research agendas. Collaborated with Queen's University Belfast to carry out research into the impact of isolation on healthy ageing. Facilitated focus groups with older people in isolated areas and produced research report. QUB Research into the impact of isolation on healthy ageing The findings have added qualitative lived experience information to the quantitative knowledge base on this area. The aim is to use the findings to infomi further work exploring ways to improve health outcomes for older people living in isolated situations. Presentation delivered to an international audien by a CF member on the importance of including the lived experience of older people in the new ICIC (International Conference on Integrated Care) 2024 29 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Integrated Care System structures and service design. This could lead to a more person-centred approach to heatthcare and social care, with increased participation from the community and a greater focus on preventative care. A CF member and Age Nl staff led a session wtth care home staff and leaders on the Importan￿ of recognising the individualty and rights of the person being cared for by engaging in a meaningful and perS0n-￿ntred way with them. Age Nl worked with HSCQI on the development of its Delivering Value project focused on improving hospital discharge for older people. PHA Project ECHO on Meaningful Engagement in Care Homes HSCQI (Health and Social Care Quality Improvement) Delivering Value Project CF members and Age Nl staff provided input into the development of the project's assessment tool and evaluation mechanism. Further engagement in the next stage of the project is planned with a view to supporting the project's ambition to improve the hospital discharge experience for older people, carers and families. CF members were interviewed to share personal eXperien￿S of using public transport. Vulnerable Customers on Public Transport- Consumer Council Feedback will be used to ensure that vulnerable customers are treated fairl on ublic trans ort. A CF member attended a session with staff in Craigavon Hospital using frailty simulation suits to perform practical tasks. Feedback was given on the approach used and will be utilised to help develop training. Expert Patient input to development of Frailty Training Southem Health and Social Care Trust The Southem Health and Social Care Trust intends to deliver training to all staff who interact with older le. Participated in a ctrdesign process for developing trainin on dementia. Promoted and share Age Nl services with communty groups all over Northem Ireland, and have also delivered engagement training to bank staff and PSNI recruits. Dementia Training Working Group Infomiation Ambassador Requests These sessions lead to increased awareness of issues important to older people, signposting to relevant support mechanisms and fostering communty engagement. 30 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 3. The Advancement of Education We offer independent, confidential advi￿ and support to older people, their families and carers on a range of issues including. welfare benefits, housing and health and social care. In so doing we help older people to negotiate the health and social care system. access appropriate levels of communty care and help those who have experienced or are at risk of poverty or abuse. The direct benefrts which flow from this purpose indude the education of older people on what they may be entitled to in order that they might have an improved quality of life. We also play a role in educating wider society about older people., improving attitudes towards them, increasing awareness of their needs and eliminating discrimination on the grounds of age. The direct benefits are demonstrated through regular evaluation of services, feedback from older people. their families and policy makers arKI through changes in policy brought about through Age Nl's intervention. Age at Work Age at Work concluded within this financial year and has been a great example of how Age Nl has jointly provided a bespoke project dedicated to the 'Advancement of Education. for our beneficiaries now and in the future. Age at Work was jointly led by Age Nl and Business in the Community Northern Ireland {BITCNI), in partnership with their counterparts in Scotland and Wales, which had been operational since 1 May 2019. Within this financial year, Age Nl delivered Mid£areer Review workshops to 141 attendees. The content of the Mid-career Review sessions included: Financial Wellbeing Training. This training supported businesses in improving the financial wellbeing of employees who are planning for retirement. Topics included: Budgeting Pensions Estate planning Legal issues Health and Wellbeing Training. The Health and Wellbeing workshop for employees supported businesses in improving the overall health and wellbeing of employees. Topics included: Health and Wellbeing challenges and concems Taking action Physical and mental wellbeing Career support Training. Topics included: The career support workshop assists businesses in providing valuable career guidance and support to olderworkers. Vthether employees are planning their next career move or preparing for retirement, this workshop will equip them with the insights and tools they need to navigate their career paths with confidence. 31 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Topics included: Career Planning Transferable skills and worf( values Behavioural interviewing Work-life balan Caring and your rights in worf( The workshops were delivered to businesses in different sectors which indude public sector, IT, housing, media, education and religion. The following table is a snapshot of the testimonials received for each of the training workshops.. Workshop Testlmonial 'The financial wellbeing session has focused my mind to be more pro-active in my retirement planning,. Flnancial Wellbeing Training 'The part of financial wellbeing, in particular on pensions was ex￿lIent'. 'Made me more aware of planning for the future and to be mindful of my own w811being'. Health and Wellbelng Training 'Helpful suggestions forphysical and mental wellbeing particularfy the idea of making one small change at 8 time.. 'It has gwen me the Confiden￿ to apply for any job, by adapting my CV and showing how my skills are transferable,. Career Support Tralning 'This W0￿shOp has given me confidence in retuming to work for the next decade or so,. Age Nl Training Age Nl has developed and is now delivering a surte of Training, as part of the Social Enterprise model. This is another example of how Age Nl has delivered the 'Advancement of Education, object for the public benefit within this financial year. Age Awareness Training The training supports customer Servi￿ teams to leam how to communicate better with older people and ultimately enable older customers to feel valued and understood. Age Nl has been delivering Age Awareness Training to organisations since Septernber 2022, following a request from an energy provider for training to be delivered. to help its staff be more responsive to the needs of older customers. Within this financial year, Age Nl delivered 6 Age Awareness training sessions to 77 participants. 32 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Topics within the Age Awareness workshops indude: Breakdown age stereotypes. Understand the challenges facing older people. Leam the factors influencing communication with older people. Improve communication between generations. Discover how to signpost older customers who need other support. The Age Awareness Training was delwered to a range of organisations induding to a council. energy providers, a Further Education College and an arm's length public body. Testimonials from the Age Awareness Training indude". 'Age Nl has delivered a number of really useful courses for our teams which help us to understand how to Gommunicate more effectively and sensitively with our older Gustomers. Our teams appreciate Age Nl's expert knowledge and appreciate the chance to be able to engage with them through the training courses. with plenty of opportunities for active disGussions'. 'An enjoyable and infomiative session,. 'Really enjoyable session and very beneficial in our customer service role,. 'Thank you for providing this training. it will be a helpful implementation into my job role,. 'Really enjoyed the session and will take on board what I have leamed today going fO￿ard,. 'The session was very helpful and contained good technical infomiation and broader info on the lives older people may lead,. Older Adult Cyber Safety Workshops The Older Adult Cyber Safety Workshops aims to support those who are 50+ to stay safe online in Belfast. Wrthin this financial year, Age Nl delivered 39 Older Adult Cyber Safety workshops to 303 participants. Topics within these workshops include: Safe use of social media Identity protection Using online ServI￿S safely Avoiding online scams The Older Adult Cyber Safety workshops were delivered to communty groups within the Belfast area. Testimonials from participants of this training induded: 'The workshop was very infom7ative and helped me understand how to protect myself online. I feel much more confident now,. AGE NI , Company Limitsd by Guarantee Report and Financial Ststsrnents Year ended 31 March 2025 'The session on safe use of social media was eye-opening. I didn t realise how much person81 infomiation I was shaiing,. Good Vibrations Good Vibrations programme fvnded by Movember Age Nl's Good Vibrations Men's Health & Wellbeing Programme is another example of how Age Nl has delivered to a section of our beneficiaries, to sats'sfy the object of 'The Advancement of Education.. Background While significant work has been athieved to improve Northern Ireland's male mentsl health, most projects are aimed at younger men. Age Nl secured Movember's support to scale up two programmes (Good Vibrations and Age at Work) which have had demonstrable mental health and wellbeing impacts for individuals aged 50+ Good Vibrations is a two year programme (completing May 2025), which aims to improve the health and wellbeing of men aged 50+ across Northem Ireland. The key beneficiaries of this programme overall will be the 7,900 Males 50+ dlrectly impacted by the service delivery and 100.000 indirectly. Age Nl's Good Vibrations delivers support in partnership with a wide range of organisations, including Inspire Wellbeing and Business in the Communty, Action Mental Health, Groundwork Nl's networt( of Men's Sheds, Counselling for All Nations, NICSSA, Public Hea￿h Agency, Relate, Men's Heafth Forum in Ireland and Ulster Universty. In conjunction with our partners. this funding helped to apply a male gende￿d lens to these successful programmes to address the specific mental wellbeing needs of men aged 50+. It also helped Age Nl to increase support to older men. Good Vibrations is delivered to our beneficiaries in the aged 50+ males within the following tiers: Tier 1: Guidance for 5,000 men to improve emotional wellbeing and mental health through self-help. Wrthin this financial year: > Awareness Campaign: Over q million people were reathed by various social media vehicles and 20 monthly Good Vibrations Ezines were distributed. > 1,236 people accessed the 'HoWs the Fonn. podcast series which consisted of 8 episodes. > l-connect: access to Insplre Wellbeing platfonn. 11 new registered users. Tier 2: Support for 2,700 to access career and wellbeing freephone advice, online programmes and social prescribing services to connect them with their peers and local communities. Within this financial year: > Freephone Advice.. 674 calls from men were answered to support with advice. AGE NI Company Limitsd by Guarantee Report and Financial Statsments Year ended 31 March 2025 > Good Vibrations Wellbeing Programme:368 participants beneffted from the wogramme through online and face to fa￿ sessions. > Social Prescribing: 812 social prescriptions were made to 504 men. This indudes signposts and contacts to community resources and support. Tier 3: Bespoke interventions including guided conversations for 200 males 50+ with a buddy support option. It deploys a mix of virtual, face to face, telephone, peer to peer and volunteer support. Within this financial year: 236 men were provided with bespoke one-tt>one support. Feedback from beneficiaries of the Good Vibrations Programme in relation to the 'Advancement of Education, object indude: .1 enjoyed the health talks and it was good to get the infomiation on benefits checks and advice,. 'It was easy to talk to people you know on the programme, we gained a bit more understanding about what's out there. I feel I have the cOnfKIen￿ and control to change my life,. 'Provided a lot of useful information that we all need to hear about to encourage us to look after ourselves better, reminded is what we need to do to ty and stay healthy,. Move More Live More The Move More Ltve More project is another example of how Age Nl is fulfilling the 'Advancement of Education, object for its beneficiaries. Move More Live More aims to redu￿ the risk of falls in people over 65 by improving activity levels, strength, balance and overall health and wellbeing. In this financial year, the programme shares information and encourages activrties aimed at preventing falls, so more older people can get the most out of later lrfe. The following statistics are a stark reminder of the importance of preventative projects like Move More Live More: 26.000 1in3 500h older people ttend emergen¢. deDartments afte falling over-65 year olds V4ry11 fall ar least once of over 85's ill fall at least once Within this financial year 920 people were supported through the following intervention, which was aimed at individuals who may have experienced at least one fall in the past year AGE NI Company Limitad by Guarantee Report and Financial Statements Year ended 31 March 2025 A twcFweek programme was delivered online and face-to-face. supported with weekly health and wellbeing updates. The programme covers the following topics: staying Strong My Life My Goals Nourish and Nurture Think Well Live Better Invest in Rest Staying Safe Feedback from beneficiaries of the Move More Live More Programme in relation to the 'Advancement of Education, object indude: Programme has made or wlll make to you, what would you say: 'Has helped me to leam how to manage my pain,. 'It taught me how to look after myself as I get olderf. 'It was great getting out of the house and leaming so much,. 'Leaming now to look after myself physicalty and mentally,. Examples of how Ago Nl's services provlde 'Advan¢emont of Educa￿On' for our beneficlarles are included below. derlved from feedback provided by respondents. who Indlcated they 'Got Infomiation they could use.: 100 /0 of respondents from the Wellbeing Services. 93 % of respondents from Care Services. > 95 % of respondents from Advice & Advocacy. 98°/0 of respondents from the Check in and Chat Servlce. Evaluated wa bespoke, retrospective evaluations where impacts are self-reported). Quotes from other Age Nl services include: 'The advice glven was Comprehensive and helpful.. (Advic• & Advocacy) 'The activities encourage mo to use my brain and hands.. (Day Centre) 'No-one tells people in our position what help and support Is out there for carers. We were doing 24hr care as well as trying to hold down jobs. Wlth Age Nl it allows us a break, with thelr support we now do 2 nights on 2 nights off. I feel that carers should know they are not alone and there is help out there.. (My Life My Choice) 36 AGE NI Company Limited by Guarantee Report and Financial Statsments Year ended 31 March 2025 The Advancement of Health or the Saving of Lives We help older people to negotiate the health and social care system, access appropriate levels of community care, and help those who have experienced or are at risk of abuse. We provide direct care serVi￿S to clients across residential, domiciliary and day care and also provide practical and emotional support to older people. Age Nl actively works with the govemment to tackle the barriers of poverty, discrimination and isolation and improve health and social care provision. The direct beneffts which flow from this purpose include improved health outcomes and better care for older people in Northem Ireland through the provision of care, the education of older people on how to care for themselves and what support is available to them and through the influence on policy and provision of healthcare. The direct benefits are demonstrated through regular evaluation of senil￿S and feedback from older people and their families. The following table shows the impact of our servI￿s, as provided by respondents: Advice and Advocacy SeNice ' 1000/• reported increased choice and control. 90Yo reported they are less Stressed￿Orried. 80°A reported improved confidence. 97°A reported feeling less lonely. 95% reported feeling less isolated. 93% reported improved physical wellbeingfftealth 85% reported improved abilty to carry out daily living tasks. Wellbeing Services ' A few quotes from Servi￿ users of our Wellbeing SeNices: 'I'm more confident as l am putting the strategies in place that I leamt fiDm the pmgrdmme,. (Move MO￿ Live More). 'The mental health group and group for be￿avement was a lifeline.. 'Having someone to listen and understand me makes me feel worthy,. (LNing Well Moyle). 'ft has helped g￿allY as it enables me to get out with my husband into company wheTr people understand our situation,. (Staying sha￿)- 'A Se￿iCe which has such a posifve impact on my lrfe. Thank you,. (First Connect) 37 AGE NI , Company Limited by Guarantee Report and Financial Statsments Year ended 31 March 2025 Care seNi￿s . lm reported feeling less lonely. ￿1>￿￿. , 11X)% reported increased social contact. 100% reported feeling less isolated. 100% reported improved physical wellbeinglhealth. Quotes from a few Servi￿ users of our Day Centres: 'The seNice has helped me by offering me a lovely place to go to and be with filends once a week. It gives me something to look fO￿ard to,. '1 don't feel lonely an)qnoTr Sin￿ starting the day centre.. 'My Doctor has really noti￿ an improvement in my wellbeing I commenced the service,. 100% reported feeling less lonely. 100% reported feeling less isolated. 100% reported feeling less stressedlworried. 98% reported InCrea￿d social contact. Check in and Chat. Quotes from a few Se￿1￿ users from the Check in and Chat servi￿. '1 enjoy talknng to my vc4unteer. It is going very well. My volunteer Chee￿ me up she is maNellous and very uplifting,. 'The regular tel calls helped to rnise my spirits especially when things were very dfficult,. Shared Lives The following feedback was provided in Year 2 of Age Nl's new Shared Lives project Before Sha￿d Lives I tended to l)e very much tTrpped in.. the house. I was really rather isolated. If you can get two people who share interests and one is pethaps considerably younger than the other, I think it's an excellent idea - giving people the movement and Ilexibility to do things that othermse they might not be able to do,. (Shared Lives Supported Pemn) 'It makes me happy to share my lrfe ￿th tshared Lives Supported Person] and iys wonderful to see how our new fnendship is making a positive impact on tthe Supported Pe￿On'S1 life. which is ￿allY important. If anyone is thinking about becoming a Shared Lives Carer I can tell you that it is a really gTrat idea,. (Sha￿d Lives Care¢ ' Evaluated via bespoke, retroSp￿tIve evalualw)ns where impacts are self-reported. Data above combines snapshot evaluation responses artd Servi￿ s￿￿fiC evaluations. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Age Nl's Care Services deliver this object for both the service user and their familylcarer. This is evidenced by quotes provided for different services within the Care Services umbrella. Examples include: Domiciliary Care in Castlewellan 'Well looked after, fed, and changed and kept very comfortable and has company,. Always know he is in good hands and happy and comfortable,. Daughter on behalf of client 'Support and companionship is very important to my dad who had dementia. He loves the company. trhe domiciliary team] are part of the family now. 'Helps promote my independence. Company. I look fO￿ard to seeing the staff coming,. 'Could not cope without this seNK8'. y Life My Choice - home support service in the Belfast Health & Social Trust area. 'The service I r￿1ve from Age Nl is very important to me and my family. It helps give my famity spare time when I get taken out by Age Nl. kno￿ng l am in safe hands for 4 hours,. 'This seNice takes some pressure off me and giv8S m8 more time to spend on mum's other needs. Thank youl, 'It is a great relief to know that my mother is being looked after on that particular moming knowing that she has company and is not stuck in the house is great,. It is a lrfeline helping wth the grocery shopping,. 'Going out with a very pleasant befrienderf. 'Gets me out hvice weekly vith lovely company,. .1 found the service very helpful for [family member] as it gwes him motivation and the day gets off to a good start. He retums home th a more positive outlook,. 39 AGE NI Company Limited by Guarantse Report and Financial Statements Year ended 31 March 2025 service user carerlfamlly member Day Care- provides an opportunity for activity and friendship, reduction in isolation and loneliness. It gets me out of the house, when l am not feeling well and I￿S my mind. I have met new fnends and love coming to the centre. You are wam? and well fed,. We are happy as a family that our mum can attend 3 days a week, but would welcome the option of more, rf this became available. However, mum is very happy in the centre and 3 days a week is a g￿at help to the family so we dony wish to Gomplain as we know the service is in d8mand and over-wort(ed'. 'The seNice has been amazing getting out with people, having a cup of tea and a chat. I love coming here and even my GP has noticed a difference in me for the good,. Would love more days. My Mother has dementia she thoroughly enjoys her time at this centre. I hear her laugh before l enter the building to collect her in the aftemoon,. '1 have not been coming very long. It is the best decision I have made and I tell others this,. '1 rind the staff wonderful and I would recommend to anyone. I would like mo days,. "My mum is so happy in the centre. Thank you for taking such g(X￿ care of herf. '1 was very depressed and from coming here it has done me the wortd of good,. 'Mum gets picked up three days a week and happily attends [Age Nl] Day Centre. Even though she is very confused in her dementia, she knows the staff a￿ kind and friendty and tnlsts them well. This is a great help to my 90 year old dad who primanly looks after my mum on the other da s of the week.. '1 am not lonely when I come to [Age Nl Day Centre]. I enjoy the company and conversation and meeting new people. It is good fun,. These quotes were provided verbally by several residents." 'Great care here.. 'If you need anything you onty have to ask the staff and they are very helpful,. 'Staff are fantastic,. 'This place is like a hotel,. 'Well looked after, fo(xl is go(xl, you will not go hun here,. Meadowbank Residential Home is located in Omagh. It enables older people living with dementia to remain living in a home-like environment. My mum could not be in a better place. She is so content and happy. This would not be possible were it not for the fantastic staff (in all professions) delive17ng an amazing service every day.. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 The follo￿ng quotes were recewed on a questionnaire from a re&dent who was very satisfied with the overall standard of care.. 'Excellent level of Ca￿ - my aunt is very happy there and staff are kind and helpful,. 'tFamily memberffriend] is treated with respect and dignity at all times. Staff are very fiiendly and obliging. trhe manager] has kept the family informed of all appointments and treatments. [Family memberffriend] is very lucky to be in SUGh a homely. caring hom8'. 'The care is great,. 'staff are bn"Iliant'. I feel very safe, dony know where I would be rf still living at home,. 'EX￿lIent level of care - my aunt is very happy th8r8 and staff are kind and hel ful,. The following short case study is about a resident living with dementia in Meadowbank Residential Home. It provides evidence of how this Servi￿ has impacted an older person and provides assurance to the family. The personal story aligns with RQIA'S quality review mechanism - Is care safe? Is care effective? Is care compassionate? Aqeadowbank Resident- Lady D Circumstance." Lady D, was admitted to Meadowbank due to increasing needs at home. family were finding caring ft)r her was b￿oming more difficuK she was often trying to carry out tssks that she was unable to do and the risk to her safety had increased greatty. Impact/change Meadowbank Residential care has had on Lady D.. sin￿ admission to Meadowbank the lady has settled very well. She will often state hersetf she loves it here and she loves the staff. the risk to hef safety has greaty reduced. Assurance from familyffriends of Lady D." The family is grateful that they know she is safe from ham arKI they can visrt on a regular basis and enjoy their visrts without the added worry about their mum. 41 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 The following Case Study is an example of the positive impact that reminiscing sport has on older men. in particular. as they recall their 'football glory days,. as players. supporters and officials. It shows how the older men engaged and enjoyed the project, fulfilling this object. Context: Age Nl was approathed by the IFA (Intemational Football Association) to seek interest in establishing a pilot scheme involving two organisations, which would benefit older men who had an interest in football at any stage of their lrfe, and in the capacity of a player, supporter, coach or official. The programme was delivered for seven sessions. Engagement from older men Included: 10 men participated in the sessions with an age range of mid 50s to mid 80s, with an average attendance of seven men per session. Each session had its own theme, and the men were encouraged to contrtbute to the content and direction of the sessions and the discussions within each session. The themes induded: The Team{s) I support My Football Joumey The Greatest Footballers How the game has changed Football memorabilia I have collected There was a lot of reminiscing about the game in past times, mainly the 60s, 70s and 80s Outcomes of the programme: Attendees were invited to one of the Northem Ireland Intemational Matches, a Tour of the National Stadium and a Christmas Lunch, this was well re￿iVed by all of the attendees. The men completed a post programme survey which will be evaluated by the IFA, but the following verbal feedback showed how much the older men enjoyed the programme: 'It was the best programme of this sort I've been to,. '1 thoroughly enjoyed the sessions,. 42 AGE NI Company Limited by Guarantse Report and Financial Statements Year ended 31 March 2025 The following Case Study shows how Age Nl satisfies this object. 'The advancement of heatth or the saving of lives, through our Check in and Chat (CHIC) Servi￿. as it focuses on helping an older lady with isolation and loneliness. Background: Lady E an 80 year old lady, was referred by her heatth care professional to Check in and Chat due to her isolation and loneliness. Lady E had fallen and lost her confidence, and the only person she would go out with was her son who is her main support, but he works full-time. Lady E lives alone and has several health conditions, including high blood pressure, diabetes, arthritis and an anxiety disorder. Circumstances: The Age Nl CHIC Co-ordinator took the following actions.. A CHIC assessment was carried out to discuss Lady E's needs. Lady E expressed an interest in receiving telephone support and was matched with a volunteer for a weekly call. Lady E was referred to the Health and Social Care Trust Community Falls team for strength and balance classes. Lady E was referred to Age Nl Advice Team for a benefit check to ensure she was receiving all her entitlements. Outcomes: Lady E now receives a W￿klY call from her volunteer, with whom she has built a great relationship. This support has significantly improved her wellbeing and confidence Lady E provided the following feedback. which shows the positive impact the service has had on this lady.. .1 really appreciate the service," I love my weekly call. I have to admit when I was first matched with my volunteer. I thought they would be too young, but I could not have wished for a better volunteer. We get on great, and they brighten my day,. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 The following Case Study shows how Age Nl delivered emotional support to an older gentleman through our First Connect Service, which satisfies this object, 'The advancement of health or the saving of lives,. It shows how the service has helped this gentleman to rebuild his confidence and at the end of the sessions. there is a significant change in his emotional health. Gentleman F Background: Gentleman F was refeffed to the First Connect Service by the Health and Social Services Trust social work team. After caring for his wife until she died, Gentleman F said he wrthdrew from society, his mental health was impacted and he reported that he had totally lost his confidence. Circumstances: The Age Nl First Connect Co-ordinator took the following actions.. Visited Gentleman F several times. providing an opportunity for him to talk things through and to encourage him to get out of the house for a short walk every day, which he appreciated. Encouraged Gentleman F to join Age Nl's online group, which he agreed to and said he really enjoyed the group and after a couple of sessions said that he felt very much at home Outcomes: Gentleman F took the significant step of joining the fa￿-to-faCe group, which was reported as being really progressive for him. Despite initial nervousness, the gentleman said that he enjoyed the group and benefitted from interacting with other members. Gentleman F has indicated that he has made friends in the group and is getting out and about much more. The following Case Study shows the positive impact the Shared Lives service has had on Lady G, which is an example of how this Servi￿ satisfies this objecL 'The advanGement of health or the saving of lives,. It is remarkable the dFfference in how Lady G is socially interacting with her Shared Lives Carer now. compared to when they first met, showing their mutual respect. This match is also appreciated by Lady G's family. AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Background: Lady G is 88 years of age and is living with a diagnosis of mixed dementia and other health condrtions. She lives at home wtth the support of her husband. Prior to commencement of the service, the referring Social Worker remarked that "due to insecurities and increased anxiety [Lady G] would only leave the home in the company of her husband. He is ac￿ptIng and understanding of this anxiety- however, rt can at times be overwhelming for him - as he has little independent time. Furthermore. it was also evident that sleep can be erratic for Lady G with regular night-time wakening. which often leaves her husband fatigued and his own energy levels very depleted. Circumstances- Details of the Shared Lives vlslts: Together. [Shared Lives Carer] and Lady G decide on the local trips and outings they wish to pursue. This has included outings to local coffee shops; a visit to a local island and an afternoon spent at the Carer's home. More recently, [Shared Lives Carer] and Lady G have participated in a local Dementia choir which both have really enjoyed, giving a wonderful social opportunity to meet with others, and to enjoy old {& newl) pastimes. Outcomes: Although the Shared Lives support is in its infancy, already it is evident that a very posrtive and mutual friendship has been forged between [Shared Lives Carer] and Lady G. Shared Lives has opened wider social opportunities for Lady G which she is evidently enjoying in the company of [Shared Lives Carerj,. ensuring that her Independen￿ is maintained and that her choice in serVI￿S received, is respected (day centre attendance had also been offered). The service is also enabling Lady G's husband some time to re-charge and have some independent time to himself. At the cornerstone of Shared Lives, is a reciprocal relationship between the person supported and their Shared Lives Carer. In a recent record of their activities, [Shared Lives Carer] related that: 'We both chatted freely.. .it was as if we had known each other for years. [Lady GJ loves to talk about her family and recount when she was young, we had a really enjoyable time." Lady G's daughter wrote to the Shared Lives social worker: "Mum is just loving her trips out and thinks the world of [Shared Lives Carer]. Q Thank you so much for organising this. As a family we are so grateful for everyone's kindness and support". AGE NI . Company Limited by Guarantse Report and Financial Statements Year ended 31 March 2025 Such other charitable pu￿OseS for the benefft of older people as the Trustees may from time to time decide. This object is ancillary to the above objects and is required to allow Age Nl to develop the above objects over time where it is detennined that there is need and relevance. Plans for Future Periods Earl￿r in the report, we provided our outcomes against the priorities and our achievements against each of the strategic pillars within this financial year. Age Nl's strategy was launched on 1 April 2022, and we're also pleased to have reported on how we've delivered against our strategy within this financial year, which concludes the current strategy. In March 2025. the Board of Trustees approved an extension of one year to its current strategy, in line with the Age UK Strategy, and we will report on the extended year in next yearfs Trustees, Annual Report. Age Nl Strategy (2022-2025) Objective People By 2025, we will have supported the wellbeing and independence of more older people through a diverse range of high-quality services and activities. Places By 2025, we will have driven forward the age friendly agenda through training, collaboration and sharing of good practi￿. Policy By 2025, we will have further promoted the voices and the rights of older people through policy and engagement. Progressive Organisation By 2025, we will have fijrther invested in the talent of our team, leadership. technology and engagement AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 STRUCTURE. GOVERNANCE AND MANAGEMENT The details of the charity, its officers and advisers who served the charity during the year are outlined on pages 2 and 3 of this report. Age Nl was incorporated on 4 March 21X)9, was established under a Memorandum of Association which sets out the objects and powers of the company and is govemed under its Articles of Association. It commenced activities on 1 April 2009 and employs 114 competent staff (31 March 2025) who are fully committed to the mission and values of Age Nl. The Objects of Age Nl are listed on page 4 of this report. The outcome of this being the promotion of the well-being of older people. Board of Trustses The business of Age Nl is managed by the Board of Trustees. who meet four times a year. A Trustee is appointed for an initial period of four years, and may, subject to a recommendation from the Nominations Committee on each occasion, serve a further two periods of two years. The Age Nl Chair is Dr Raymond Mullan OBE and a list of Trustees is included on page 2 of this report. Recruitment of Trustees Age Nl conducts a skills and experien￿ analysis of the existing Board, prior to delivering the recruitment process. This ensures the desired skills and experien￿ are incorporated into the Job Description with a view to attracting suitable candidates to apply who meet the requirements of the Boardlcommittee stnjcture and ultimately to govem the charity. Following the interview process, the Nominations & Remunerations Committee makes recommendations for the appoinlment of Trustee{s) to the Board of Trustees. Following aC￿ptan￿ of the ￿CoMMendatIOns, newly appointed Trustees are formally inducted. They meet with the Chair, Chief Executive and the Management team to familiarise themselves with the charity and to observe from an operational side. The Chair held annual board evaluation 1.1 meetings with Trustees to discuss their term, contribution and perfonnance on the Board and within the committee structure. The Chair provided the Board with a report of the conclusion of the 1-1 meetings. The Nominations & Remunerations Committee is responsible for the Board composition and succession planning of the Boardlcommittee structure. The committee keeps abreast of the urrent and future position and makes recommendations to the Board, as appropriate. Within this financial year, we delNered a recruitment prO￿sS and appointed two Trustees with specific skills and expertise to the Board and Committee structure. Two of the Co-opted Trustees transitioned to appointed status, which provides an opportunity to appoint the full number of Co-opted Trustees to the Board, as the Articles pennit. 47 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Constituted Committees Within this financial year, the Chief Executive. Miss L Robinson was supported by a Senior Management Team (Director of Marketing & Business Development" Mrs S Casey, Charity Director; Dr P McKeown, Finance Director, Mr K Mcsherry and Govemance Secretary,. Miss C Law) and all were assigned across the committee structures in relation to the Temis of Reference of each committee. They prepared papers to enable TrUSt￿S to make informed decisions at the Board meetings and they attended the Board meetings to present their items and provide clarty on any questions raised by the Board of Trustees. Age Nl Subsidiary Age Nl Enterprises Ltd, a subsidiary Board of Age Nl is currently donnant. Board Structure of Age Nl Enterprises Ltd The Board of Age Nl Enterprises Ltd operated as a donnant company throughout this financial year. The Directors within this financial year were Mrs Diane Creevy, Mr Paul Moorhead and Mrs Aislinn McBride. Reporting to the Board of Trustees The Age Nl Board of Trustees receive reports from fomially constituted committees, namely the Audit & Risk Committee, Finance & Resources Committee, Nominations & Remunerations Committee and the Consultative Forum at each Board meeting to enable the Board to make informed decisions. when required. Audlt & Risk Committee The Audit & Risk Committee takes delegated responsibilty on beha￿ of the Board of Trustees to oversee the systems of g0veman￿, risk management and internal control wtthin the charity, ensuring the charity is complying with all aspects of the law, relevant regulations and good practice. Specific responsibilities of the committee include, but are not limited to: Risk Management The commrttee: Ensures Risk Management is embedded across the whole charity. Monitors the Corporate Risk Register and ensure it is kept up to date. Reviews the Risk Management prO￿sS from time to time to ensure it is adequate and operating effectively. Reviews Inspection Reports from RQIA and other relevant bodies. Encourages a culture within the charity whereby each individual feels that he or she has a part to play in guarding the probity of the charity, and is able to take any concems or worries to an appropriate member of the management team or in exceptional circumstances directly to the chair of the audit committee. Audlt. The commrttee: Advises the Board of Trustees on the minimum and optimum level of extemal and intemal audit arrangements. Ensures the annual financial statements are true and fair, conform to accounting standards and accounting policies are appropriate and applied consistently. This assuran￿ is cU￿entlY provided by the Finance & Resources committee. AGE NI . Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Reviews the perf0rrnan￿ reported in the Trustee's Annual Report and ensure that this is a true ￿fleCtIOn of the chanty's perfonnance. Scrutinises and advises the Board on the contents of the draft audit report. Is responsible for reviewing the management letter and management responses to the auditor's findings and recommendations (post audit report). Discusses with the extemal auditors any problems or reserrfations arising from the draft extemal audit report and draft management letter, reporting relevant issues back to the board, and advising the board accordingly. Reviews the perfOnnan￿ of the chartty's auditors and advises the Board on any changes that ought to be made to their tenns of engagement. Manages the seleth'on of auditors, reviewing their services to the chaiity and recommending their appointment to the Board and ensures the auditor is providing an adequate level of advicE to the charity. Determines the frequency of tendering for extemal auditing ServI￿S (for a period up to 5 years, with the possibility of 2 x 1 year extensions. to enable a maximum term of 7 years). Reviews the Annual Quality Report and has access to a selection of Regulation 29 Monthly Monitoring Reports for each servi￿. Internal Controls. The committee: Considers all aspects of intemal control, including the independent review of systems and controls, the nature and scope of any intemal audit work and the monitoring of implementation of recommendations raised through this work. Considers the appropriateness of executive action following intemal control or audit reviews and advises senior management on any additional or alternative steps to be tsken. Monitors the compliance of the charity with applicable law and regulation as well as the charity's own policies and procedures. Vhere appropriate, ensures there is co-ordination and good working relationships between intemal audit, extemal audit and any other review bodies that have been sel up. Regularly reviews the charity's finan￿ risk register and re￿iVeS regular reports from management providing infonnation on the major financial risks faced by the char"ty. The Chief Executive to be the liaison between Audit & Risk and Finan & Resources committees. Receives updates from the GDPR officer. People & Development Manager, the Finance Director in relation to Insurance and Audit. and the Govemance Secretary on behalf of the Govemance Group. The Tenns of Reference is reviewed annually. The committee is authorised to investigate on behalf of the Board of TrUSt￿S anything that threatens or adversely affects the accomplishment of the charity's aims and objectives, its assets, the reliability of records and infonnation. and its compliance with all relevant laws, regulations, policies and its goveming instruments. It is authorised to obtain appropriate external legal and other professional advi￿ in order to fulfil its responsibility to the Board of Trustees and ensures the charity complies with the implementation of the Charrty Commission and its guidelines Whe￿ appropriate. During this period, the committee was chaired by Mr Edward Smyth (until resignation) and Ms Hilary McDowell has been acting committee chair since August 2024. The Trustees and Directors on this committee within this period were Mr Edward Smyth {part), Mrs Geraldine 49 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Sarah Brady, Mrs Corey Parr, Mrs Marie Bemadette Heaney (part), Mrs Aislinn McBride (part) and Mrs Elizabeth June Butler {part). The commrttee meets quarterly in advance of the Board meetings: it submits Minutes to each Board meeting. with relevant papers and an update of the meeting is presented by the committee Chair. Governance Group The G0Veman￿ group was established to prepare and develop key governan￿ documents, on behalf of the Board of Trustees, in alignment with the annual governan￿lIegal requirements. During this period, the group consisted of one Trustee, Mr Edward Smyth (until resignation). and the Governan￿ Secretary. Since the Trustee's resignation, the papers are prepared by the Governan￿ Secretary and reviewed by the CEO, prior to presentation of updates and papers to the Audit & Risk Committee. when required, to enable the committee to ￿VIeW and make the relevant recommendations to the Board of Trustees. Finance & Resources Committee The Finance & Resources Committee takes delegated responsibilty on behalf of the Board of Trustees to oversee the financial and resource management, planning and sustainability of the Charity, to ensure the charity objectives are met. Specific responsibilities of the committee include, but are not limited to: Financial Perfonnance and Reporting. The committee: Considers the charity's financial plans. Reviews and endorses the quarterfy management accounts and financial performance of the charity against the financial plans for approval by the Board. Keeps under review and monitors the cost effectiveness, efficiency and adequacy of the financial controls, financial risk management systems and operation of the charity. Exercises general oversight of the conduct of financial transactions and the maintenance of financial records including any ne￿SSary review of the charity's financial policies and procedures, delegations and mandates. o Monitors and reviews the charity's budgets for approval by the Board. Monitors and reviews periodic financial reports to ensure that expenditure is not exceeded. Monitors and reviews the charity's financial perfornian￿ and invites managers or papers on particular matters to Finance & Resources Committee meetings to assist in these discussions. Regularly reviews the charity's finance risk register quarterly and re￿[VeS regular reports from management providing infonnation on the major financial risks faced by the charity. Reviews the intemal financial controls and financial management systems for all major or high-risk projects. Is responsible for reviewing any representation letter(s) requested by the auditor before they are signed on behalf of the Board. Investigates on behalf of the Board any matter that may put the charrty at financial risk. AGE NI , Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Investments. The committee: Monitors and reviews the charity's arrangements in relation to investments including its Investment Policy, ensuring these arrangements are aligned with the charity's long-tem strategic objectives. Makes recommendations to the Board in relation to the appointment, r appointment and removal of the charity's investment advisors and managers. Meets with the investment advisors and managers as appropriate. Reviews the charity's arrangements in relation to reserves, including its Reserves Policy. This is reviewed in line with reviewing accounts annually. Business Cases. The committee considers the business case for major new initiatives and how to meet the financing requirements of these initiatives. Updates were received from: Director of Marketing and Business Development to monitor the income generation performance of the charty. The Tenns of Reference is reviewed annually. During this period, the commrttee was chaired by Mr Patrick Mullan, Treasurer. The Trustees and Directors on this committee within this financial period were Mr Patrick Mullan, Mrs Aislinn McBride (part), Ms Christine Magill and Mrs Joanne Wilson (part). The committee meets quarterly in advance of the Board meetings; tt submits minutes to each Board meeting and an update of the meeting is presented by the committee Chair. The Finance Director and Chief Executive attended the full meetings. The Director of Marketing & Business Development attended for designated items. Nomlnations and Remunerations Committee The Nominations and Remunerations Committee takes delegated responsibility on behalf of the Board of Trustees to ensure a fonnal, rigorous and transparent procedure for the appointment of new Trustees to the Board. It leads the recruitment of active and engaged people with the relevant knowledge, skills and experien￿ to the Age Nl Board and makes recommendations on membership to the Board of Trustees. Specrfic responsibilities include. but are not limited to-. Age Nl Trustees. The committee: Regularly reviews the structure, size arKI composition of the current position of the Board and makes recommendations of any changes to the Board. Gives full consideration to succession planning for Trustees and senior executives in the course of its work and what skills and expertise are required for the future. Is responsible for identifying and nominating for the approval of the Board. candidates to fill Board vacancies as and when they arise. Ensures that on appointment to the Board, Trustees re￿1ve a fonnal letter of appointment to the Board. Age Nl Stsff members. The Committee: Reports on the role of the Chief Executive. hislher subordinates and other key staff. 51 AGE NI Company Limited by Guarantee Report and Financial Ststements Year ended 31 March 2025 Considers and provides recommendations to the Board on the appropriate salary and pension banding of staff. Monitors the leadership needs of the organisation, with a view to ensuring the continued ability of the organisation to compete effectively in the sector. Age Nl pay and remuneration for indivtdual posts is determined by a recognised job evaluation scheme called the Greater London Provincial Scheme (GLPC). Age Nl has a li￿nce to operate this stheme and there is a panel of employees who are trained to use it. Inflationary pay increases are agreed annually by the Board of Trustees and are dependent on Age Nl's financial position in each financial year. Living wage and minimum wage increases are set by the Govemment. The Terms of Reference is reviewed annually. During this period, the committee was chaired by Mrs Patricia Davey (part) and Ms Hilary McDowell chaired the committee from October 2024. The Trustees and Directors on this committee within this financial period were Mrs Patricia Davey (part). Ms Hilary McDowell, Mrs Mary Teresa Dunlop and Mrs Joanne Wilson (part). The committee meets twice a year or more frequently rf required, in advance of the Board meetings. It submits minutes to each Board meeting and an update of the meeting is presented to the Board by the commtttee Chair. The Chief Executive attended the full meetings. The People and Development Manager attended, as required annually, to present the pension and salary banding and a member of the Senior Management Team may attend for specific items on an as and when required basis. The Age Nl Chair attended to present designated items. Age Nl Consultative Forum Consultative Forum was formed in 2010. The purpose of the Consultative Forum is to identify the needs and concems of older people (in relation to poverty, health, equality, social and other issues) and communicate these to Age Nl. The Consultative Forum also engages with, advises and challenges Age Nl on policy issues and on its strategic direction. The work of the Consultative Forum covers the whole of Northem Ireland and focuses on issues affecting people over the age of 50. It works collaboratively with, and in support of, Age Nl. The Consultative Forum comprises 29 individual older people from across Northem Ireland. The Consultative Forum Chair is a Consultative Forum Trustee on the Age Nl Board. The Consultative Forum meets in advan￿ of each Age Nl Board meeting and the Consultative Forum Chair presents to the Board of Trustees a report on achievements within the quarter and an update of the last meeting. The meetings within this financial year retumed to face- to-face meetings. Risk Management Risk Management is primarily considered by the Audit & Risk Committee on behalf of the Board and the Corporate Risk Register is presented to the Board bi-annually, providing there haven't been any significant potential risks which have arisen between the Board meetings. In addition to the Audit & Risk Committee reviewing risks, the financial risk area is discussed at each quarterly Finance & Resources Committee and findings conveyed to the quarterly Board meeting. 52 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 The process for maintaining, reviewing and presenting the Corporate Risk Register is that the Corporate Risk Register is regularly reviewed arKJ updated by the Senior Management Team, prior to presentation to the Audit & Risk Committee. Each potential risk is entered into one of the four identified key risk areas: Sustainability of Age Nl,. Breach of Corporate Governan￿. Damage to Reputation of Age Nl and Failure to Protect. Each risk includes a residual risk assessment and inherent risk assessment and details the controls in place and actions to be pursued. The Business Continuity Plans and Corporate Risk Register are in place to support risk management. These registers are reviewed by the Senior Management Team at their monthly meetings. The Operational Leadership Team is responsible for developing and keeping under review Departmental Risk Registers. Decision Making within Age Nl The Senior Management Team provides and presents papers to the Board and relevant sub- committees, working closely with the Chair of Age Nl. in advance of each Board meeting. The Operational Leadership Team, comprising the Chief Executtve, Charity Director, Director of Marketing & Business Development, Finan￿ Director and Heads of Departments, deliver the activities set out in the operational plan. They meet monthly to discuss and agree operational issues. The Board of Trustees comprises a Chair, Vice-chair, Treasurer and Trustees who bring a diverse range of skills and experience appropriate to the requirements of the Board. They provide strategic leadership to the Senior Management Team and its purpose is to contribute to the effective governance of Age Nl in promoting the vision, mission, aims and objectives of the organisation. The Board has an effective framework in place to authorise delegation. The Scheme of Delegation documents are reviewed annually by the Board of Trustees. Within this financial year, Age Nl Board had three SUt￿COMMitteeS and the subsidiary company was donnant. Each comrnitteelBoard considers particular issues in greater detail and advises the Board. Prior to each Board meeting, each committee provides Minutes and relevant papers, for information. The committee Chair will provide a verbal update of its previous meeting including recommendations, for approval, rf appropriate. The Chief Executive provides a Chief Executive's Report to the Board of Trustees at each quarterly meeting, with updates from various departments. This includes highlights of the previous quarter and priorities for the quarter ahead. This ensures that the Board of Trustees is fully informed of the activities, perfon￿an￿ and achievements of the charity for each quarter on an operational level. AGE NI . Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 FINANCIAL REVIEW Incoming Resources Total incoming reSoUr￿S for the year erKJed 31 March 2025 were £4,457,850 (2024: £5,638,710). This includes donations and legacies of £377,148 (2024: £676,548) and income from chantable activities of £3,363.250 (2024: £4,234,012). Charitable Activities The financial statements comply with the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) {effective 1 January 2019). The breakdown of expenditure on charitable activities is arrived at by analysing the cost of objectives delivered in accordance with the organisation's annual and strategic plans. Expenditure continues to be subject to tight budgetary disciplines across the organisation and focuses on the priorities of the annual business plan. Total resources expended for the year ended 31 March 2025 were £4,888,829 (2024.. £5,354,024). This includes expenditure on raising funds of £555.310 (2024: £591,147) and expenditure on charitable activities of £4,333,519 (2024: £4,762,877). Our total net outgoings for the period. before other recognised gains and losses, was £430,979 (2024.. Incoming £284,685). After gains from investment assets, the outgoing resource was £438,644 (2024: Incoming £331,193). The balances on restricted funds and unrestricted funds at the year*nd were £340,308 (2024: £554,325) and £2,652,388 (2024: £2,877,015) respectively. Invesljnents Under our Memorandum and Articles of Association, the Trustees have the powers to invest in a way that further the charities obJ"ectives. Our portfolio of shareholdings, held as a long-temi core investment and managed by Evelyn Partners had a decrease in valuation at 31 March 2025 of£494,735 from £752,400 at 31 March 2024. The unrealised caprtal loss in the investment portfolio for the year ended 31 March 2025 was £7,665 (2024: gain of £46,508). Investment Performance The core objectives for Age Nl investment portfolio is for these funds to achieve a balance between income generation and longer tenn growth, taking minimal risk. At the year-end 31 March 2025. the Charity held cash reserves of £1.814,275 (2024." £2,095,693). The investment portfolio as at 31 March 2025 was £494,735 (2024: £752,400). There was a significant £250,000 portfolio withdrawal in the year. These funds were wrthdrawn to help with the purchase of Age Nl's new head office. AGE NI ' Company Limitad by Guarantee Report and Financial Statements Year ended 31 March 2025 Reserves Policy The Trustees aspiration is to continue to build a general level of reserves (excluding tangible fixed assets) that has six months of unrestricted expenditure in reserve so that they will be able to continue the current activities of the charity- For 2024125 these general reserves amounted to £2,381.850 (2024: £2,552.855). Excluding tangible fixed assets these general reseNes amounted to £1,532.541. This represents 77% of the six month target based on 2024125 annual pr￿rata expendrture. Funds held within designated funds are £270.538 {2024". £324,160). This balance of these funds are held to fund accruing redundancy projects costs from restricted fund projects with the balance held if needed to offer support in raising more charitable funds through increased retail donations and to help sustain and support future dementia ServI￿S in our residential home. Principal Funding Sources The principal funding sources of Age Nl include: Trust Income that helps fund". Care.. Domiciliary Care Services. Day Care serVi￿S. Residential Care Services. Project Income that helps funds one off projects. Fundraising Income from Corporate and Individual Donors. Fundraising income from events. Legacy Income. Age UK funding. Gift Aid Income. Core Grant Funding. AGE NI ' Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 Trustees, responsibilities in relatlon to the financial statements The Trustees, who are also Directors for the purposes of company law. are responsible for prepartng the Trustees, report and the financial statements in accordan￿ with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the charity Trustees to prepare financial statements for each year which give a true and fair view of the state of affairs of the charitable company and the incoming resources and application of resources. including the income and expenditure. for that period. In preparing these financial statements, the Trustees are required to: select suitable accounting policies and then apply them consistently., observe the methods and principles in the applicable Charities SORP" make judgments and accounting estimates that are reasonable and prudent; state whether applicable UK accounting standards have been followed, subject to any material departures disdosed and explained in the financial statements. prepare the financial statements on the going concem basis unless it is inappropriate to presume that the charity will continue in business. The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charity's transactions and disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. The trustees a￿ responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation in the United Kingdom. Goveming the p￿paratIOn and dissemination of financial statements may differ from legislation in otherjurisdictions. Statement as to disclosure to our auditors Each of the persons who is a Trustee at the date of approval of this report confirms that: so far as they are aware, there is no relevant audit infomiation of which the charty's aud.rtor is unaware,. and they have taken all steps that they ought to have taken as a Trustee to make themselves aware of any relevant audrt infonnation and to establish that the charity's auditor is aware of that infomiation. AGE NI . Company Limited by Guarantee Report and Financial Ststements Year ended 31 March 2025 Small company provisions This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies exemption. The Trustees, annual report was approved on 24 September 2025 and signed on behalf of the board of Trustees by: Ms Hilary McDowell Trustee 57 AGE NI , Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Independent Auditofs Report To the Trustees of Age Nl Opinion We have audtted the financial state￿Ents of Age Nl (the 'charitable company,) for the year ended 31st March 2025 which comprise the ststement of financial activities (incorporating the income and expenditure account, the statement of financial position. statement of cash flows and the related notes, including a summary of significant accountr'ng policies. The financial reportrng frarne￿￿rk that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, induding FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland. (United Kingdom Generally Accepted Accounting Practice). In our opinion.. The financial statements give a true and fair view of the state of the charitable company's affairs as at 31st March 2025 and of its incoming resour￿ and application of reSoUr￿s, for the year then ended. The financial statements have been propety prepared in accordance with United Kingdom Generally Accepted Accounts'ng Practi￿,. Proper accounting r￿rdS have been kept by the chaiity throughout the period. Basis for oplnlon We conducted our audit in accordance with Intemational Standards on Auditing (UK) {ISAs (UK)) and applicable law. Our responsibilities under those standards are further descrtbed in the Auditor's responsibilities for the audit of the financial statements section of our reporL We are independent of the charitsble company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK including the FRC'S Ethical Standard, and we have fulfilled our ethical responsibilities in accordan￿ with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Conclusions relating to golng ¢oncern In auditing the financial statements. we have concluded that the Trustees. use of the going concem basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have perfom)ed. we have not idenb'fied any material un￿rtaintieS relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going con￿rn for a perx)d of at least tsvelve mnths from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the Trustees with respect to going concem are described in the relevant sections of this report. Other inforn)ation The Trustees are responsible for the other inf0M￿tiOn. The other inf0m￿tIOn comprises the infonrration included in the annual report, other than the financial statements and our auditorfs report thereon. Our opinion on the financial statements does not cover the other infonnation and, except to the extent other*vise explicitly stated in our report. we do not express any fomi of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other infonnation is materially inconsistent with the financial statements or our knowledge obtained in the audrt or otherwise appears to be Materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misststement in the financial statements or a material misststement of the other infonnation. If, based on the work we have perfonned. we conclude that there is a material misstatement of this other information. we a￿ required to report that fact. AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Independent AUdit0￿S Report To the Trustees of Age Nl (¢ortJ VÈ have nothing to report in this regard. Matters on which we are required to report by exception We have nothing to report in respect of the following matters where legislation requires us to report to you rf, in our opinion: the information given in the Trustees, Annual ReFK)rt is inconsistent in any material respect wf(h the financial statements; or sufficient accounting records have not been kep( or the financial statements are not in agreement with the accounting records and retums; or we have not re￿iVed all the information and explanations we require for our audit. Responslbllltles of trustees As explained more fully in the Trustees. Responsibilities state￿Ent. the Trustees are responsible for the preparation of the financia5 statements and for being satisfied that they give a true and fair view, and for such intemal control as the Trustees determine is necessary to enable the preparation of financial ststements that are free from material misstatement. whether due to fraud or error. In preparing the financial statements, the Twstees are responsible for assessing the charitable company's ability to continue as a going con￿M, disclosing, as applicable, matters related to going concem and using the going concem basis of accounting unless the Trustees either intend to liquidate the charitable company or to cease operations. or have no ￿alISt￿ altemab've but to do so. Auditorfs responsibiliti•s for the audit of the financial statements Our objectives are to obtain reasonable assuran￿ about whether the financial statements as a whole a￿ free from material misstatement. whether due to fraud or error, and to issue an auditorfs report that includes our opinion. Reasonable assuran￿ is a high level of assurance but is not a guarantee that an audit conducted in accordan￿ with ISAS (UK) will always detect a material misstatement when rt exists. Misstatements can arise from fraud or error and are considered material if, indtvidually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, induding fraud. a￿ instances of non We obtained an understanding of the charitable company's internal control systems in order to design audit prO￿dureS that are appropriate in the circumstances, but not for the purposes of expressing an opinion on the effectiveness of the charitable company's intemal control. > We obtsined an understanding of how the charitable company complies with relevant laws and regulations by making enquiries of management and those Charged with govemance. > Enquiry of managemen( those charged wth govemance and the entty's solicitors around actual and potential litigats'on and claims. > Enquiry of entity stsff to identify any instances of r￿-cOMpliance with lay￿ and regulations. Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. Reviewing minutes of meetings of those charged with govemance. > Reviewing financial statement disclosures and testing to supporting documentation to assess Complian￿ with applicable laws and regulations. > Auditing the risk of management override of controls, induding through testing joumal entries and other adjustments for appropriateness, and evaluab'ng the rationale of significant transactions that are unusual or outside the normal course of business. We communicated relevant laws and regulations and potential fraud risks to all engagement team members and remained alert to any indicalions of fraud or non-compliance with laws and regulations throughout the audit. There are Inhe￿nt limitations in the audit procedures described above and the further removed non- compliance with laws and regulations is from the events and transactions reflected in the financial statements, the less likely we would become aware of it Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one ￿sUIts.ng from error, as fraud may AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Independent AudIt0￿S Report To the Trustees of Age Nl (cort) involve deliberate concealment through collusion, forgery. intentional omissions, misrepresentations or the override of internal control. A further description of our responsibiltties for the audtt of the financial statements is located on the Financial Reporting Council's websrte aL http'.Ilwww.frc.org.uklauditorsresponsibilties. This description forms part of our auditofs report. We communicate with those charged with governan￿ regarding, among other matters, the planned scope and timing of the audit and significant findings. induding any signfficant deficiencies in internal control that we identify during our audit. Use of our report This report is made solely to the charitable company's Trustees, as a body. Our audit work has been undertaken so that we might state to the charitsble company's Trustees those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibilty to anyone other than the charity and its Trustees as a body, ft)r our audit work, for this report, or for the opinions we have formed. Dr R I Peters Gallagher OBE FCA (Senior Statutory Auditor) For and on behalf of Moore (Nl) LLP 4th Floor- Donegall House 7 Donegall Square North Belfast Northern Ireland BT15GB Date Moore (Nl) LLP is eligible to act as an auditor in terms of section 65 of the Charities Act (Nl) 2008 61 AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Statement of Financlal Activities (incorporating the income and expendlture a¢¢ount) Unrnstricted Restrbcted Totsl Funds Total Fund$ Funds 2025 Funds 2025 2025 2024 Income and endowments from Donations and legaaes 377.148 377,148 676,548 Charitable activities 2.651.CK)3 712.247 3.363,250 4,234,012 other trading activities 640.093 640,093 642,674 Investment income 77.359 77,359 85,476 Total income and endowments 3.745.603 712.247 4,457.850 5,638,710 Expendlturo Expenditu￿ on raising fvnds.. Costs of other trading activities Expenditure on tharitable actr4Yities (555,310) (3.407,255) (555,310) (4,333.519) (591,147) (4,762,877) (926,264) Total expenditure {3,982,565) (926.264) (4,888.829) (5,354,024) Net {loss8s)Igains on investment (7.665) (7.665) 46,508 Net lexpondlture)Ilncome and net movement in funds (224,627) (214,01 n (438,644) 331.193 Reconciliatlon of funds Total fijnds brought fonNard 2.8TI,015 554.325 3,431,340 3,100,143 Total furKls carried forward 2.652.388 2,992,696 3,431,340 The Statement of Finanoal Activities includes all gains arKI Ioss6s recognised in the year. All income and expendrture derive from continuing adivtbes. The Statement of Financial Activities (incorwating Ihe income and expenditure aC(￿unts) for the prior year ended 31 March 2024 is induded in note 22 to the accounts. The notes on pages 65 to 76 fom part of these fjnancial statements 62 AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Statement of Financial Position 2025 2024 Fixed assets Tangible fixed assets Investments 13 14 849,307 494.735 616,276 752.4Q3 1,344.042 1,368,676 Current assets Debtors Investments Cash at bank and in hand 15 16 439.139 456,315 1.814,275 2,095,693 2,253A15 2.552,1 Creditors: amounts falling due bwthin one year 17 (604,761) (489,345) Net curront assets 1,648.654 2,062,664 Total assèts less current (liabllltlesVa8sets 2,992,696 3,431,340 Net assets 2.992.696 3,431,340 Funds Restricted funds Unrestricted income fvnds 21 340.308 2,652.388 554,325 2,877,015 Totsl funds 2,992,696 3,431,340 These financial statements have been prepared in accordance wilh Ihe I￿0viSIOnS applicable to companies subject to the small companies. regime. These financial statements were approved by the board of trustees and authorised for issue on 24h September 2025. and are signed on their behatf by: Ms Hilary M¢D¢Jvell Trustee AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Statement of Cash Flows 2025 2024 Cashflows from operating aclivilieB Net (expenditure)fincome Cash generated from operations (438,644) 331,193 Adjustments for Depreciation of tangible fixed assets Net (losses)Igains on investments Other interest receivable and similar income Changes in." Trade and other debtors Trade and other creditors 45,835 7.665 (77,359) 38.883 (46.508) (85,476) 17,176 115.416 114,406 32,619 Cash generated from operations 1329,911) 385,118 Interest received Tl.359 85.476 Net cash used in operating activities (252,552) 470,gJ4 Cash flows from Invesling activities Purchase of tangible assets Purthase of other investments Proceeds from sale of other investrments (282,242) (554,470) 253,376 Net cash used in investing actlvltles (28,866) (544,470) Increasel{decrease) in cash and cash equfvalents in the year (281,418) (73,876) Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year 2,095,693 2,169,569 1,814,275 2,095,693 The notes on pages 65 to 76 forni part of these finanoal statements AGE NI ' Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 1. Accounting Policies Basis of Accounting The financial statements have been prepared in accortlarKe ￿ryth Al￿Oun11rYj and Reporting by Charities.. Statement of recommended practi￿ applicable to tharities preparing their accOUr￿ in accordan￿ with the Financial Reporting Stsndard which applies in the UK {FRS102) (effedive 1 Jw)uary 2019) - {charit￿S SORP (FRS 102)), the Financial Reporting Standard appluNe in the UK {FRS102) and the Companies Act 2(XJ6. Going concern The financial statements have been prepared on a going Cont￿ basis vthich assumes that the charity will continue in operational existen￿ for the foreseeable future. The Tnjstees continually monitor performance. liqumdity cash flow and ffijture development. As a resuli Ihe Trustees believe that the tharity is well placed to manage business risk and remain a going concem. Fund accounting Unrestricted funds are available for use al the discretion of the INste8s to further any of the charity's purposes. Designated funds are Un￿tricted funds eamiarted by the trustees for particular future project or c¢ynmitment. Restricted funds are subjected to restricti￿$ ￿ th￿r expenditure dedared by the donor or through the terms of an appeal, and fall into one of two sutFdasses: restricted income fijnds or endowment funds. Income recognition All incoming resources are induded in the statem8nt of financial activities when entitlement has passed to Ihe tharity,. it is probable that the economic beneffts associated y￿th the transaction viill flow to the tharity and the amount can be reliably measured. The following specific policies are applied to particular categories of income.. income from donations or grants is recognised when there is evid8ncé of entitlement to the grfi, receipt is probable and its amount can be measured relkably. legacy inry)me is recognised when receipt is probable and entiuement is established. income from donated goods is measured at the fairvalue ofthe goods unless this is impractical to measure reliably, in which case the value is derived from the cost to the donor or the estimated resale value. Donated facilities and services are recognised in the acc￿nts when received rf the value be reliably measured. No amounts are I￿uded for the contributK)n of general volunteers. income from contracts for the supply of services is recognised with the delivery of the contracted servi￿. This is dassified as unrestrided funds unless there is a contractual requirernent for it to be spent on a particular purpose and returned rf unspent, in whith case it may be regarded as restrided. Resources expended Expenditure is recognised on an aixzuals basis as a liabilty is incurred. ExperKlilure indudes any VAT which cannot be fully recovered, and is dassified under headings of the statement of financial activities to which it relates: expenditure on raising fvnds indudes the costs of all fvndtaising aciivitres. events, non-charitable trading activities, and the sale of donated gcrf)ds. expenditure on charttable activttses indudes all costs incurred by a charity in undertaking activities that further its charitable aims forthe benefft of its beneficiaries, induding those support costs and costs relating to the govemance of the tharity apportioned to charttabte activilies. other expendtture indudes all expendityre that is nether related lo raising funds for the Charity Th)r part of its expenditure on chartlable actiVThes. The notes on pages 65 to 76 fonn part of these finanrial statements 65 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 Accounting Policies {contlnued All costs are allocated to expendtture categofies ￿llecting the use of the resource. Direct costs attributable to a single actNity are allcKated diredy to thal a(*vty. Shared costs are apportioned belween the aCtiv[t￿S they contribute to on a reasonable, justifiable and ccfflsistent basis. Tangible assets Tangible assets are initially recorded at cx>st. and subsequenty stated at u)st less any accxjmulated depre(aation and impairment losses. Any tangible assets carried at revalued amounts are recorded at the fair value al the date of revaluation less any subsequent accumukted depreciation and subsequent accumulated impaiment losses. An increase in the carrying amount of an asset as a resum of a revaluatton, is recognised in other recognised gains and losses, unless it reverses a charge for impairment that has previously been recognised as expenditure within the statement of financial activities. A decrease in the carying amount of an asset as a result of revaluation, is recognised in other recognised gains and losses, ex￿pt to whith it offsets any previous revaluation gain. in which case the loss is shown within other recognised gains and losses on Ihe statement of finan(ial activities. Depreciation Depre￿atIOn is calculated so as to write off the o)st or valuation of an asset. less ts residual value, over the usefvl economic life of that asset as follows.. Long leasehold property Fixtures and ffttings Motor vehides Computer Equipment Leasehold Improvements 2¥0 straight line 20 % straight line 25 % straight line 330/0 Straight line 10% straight line Investrnents Unlist8d equity investments are initialty recorded at cost. and subsequenty measured at fair value. If fair value cannot be reliably measured, assets are m8asured at cost less impaimHIt. Listed investrnents are measured at fair value wilh thanges in fairvalue being fecognised in income or expenditure. Investments in associatss Investments in associates accourrted for in ￿COrdanCe wilh th8 cost model are re￿rded at cost less any ac￿MUlated impairment losses. Investments in associatés accounted for in accordan￿ wtth the fair value model are initialty recorded at the transaction price. At each rewrting date. the investments are measured at fair value. with thanges in fair value taken through income or expenditure. Vthefe it is impracticable to measure fair value reliably without undue cost or effort, the cost model will be adopted. Dividends and otherdistributions r￿1Ved from Ihe investrnent are recognised as income without regard to whelher the distributions are from accumulated proffts of the asscrtiate arising before or after the date of acquisition. Investrnents in joint ventures Investments in jointly controlled entities ac(x)unted for in aC(￿rdan￿ with the cost rn￿1 are recorded at cost less any accumulated Impalm￿nt bsses. Investments in jointly controlled entities accounted for in accordan￿ with the fair value model are initially recorded at the transaction price. At each reporting date. the investrnents are measured at fair value. wilh changes in fair value taken through income or expenditure. ￿There it is impradicable to measure fair value reliably wthout undue cost or effort, the cost model viill tE adopled. Dividends and other distributions received from the invesknent are recowised as ino)me without regard to whether the distributions are from accumulated proffts of the J￿nt venture arising before or after the date of acquisition. 66 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 A¢eounting Policies {continued) IMpai￿ent of fixed assets A review for indicators of impairment is canied out at each reporlmg date. with the reLoverable amount being estimaled where such indicators exist. Where the carying value eX￿edS the recoverable amount, Ihe asset is impaired accordingly. Prior impairments are also reviewed for POSSbble revet5al at each reporting date. For the purposes of impairment testing, when it is not possible to estimate the recoverable amount of an individual asset, an estimate is made of the recoverable amount of the cash-generating unit to which the asset belongs. The cash-generating unit is the smallest identifiable group of assets that indudes the asset and generates cash infiows that largely independent of the cash inllows fr(xn other assets or groups of assets. For impaiment testing of gocthill. the g(x)dwill acquired in a business combination is. from the acquisition date. allocated to each of the cash-generating units that are expected to benefrt from the synergies of the combination, irrespedive of whether other assets or liabilities of the tharity are assigned to those units. Financial instruments A financial asset or a financial liabilty is recognised onty when the rt￿rity beo)mes a party to the o)ntractual provisions of the instrument. Basic financial instruments are initially recognised at the amounl receivable or payable induding any related transaction costs. Cu￿ent assets and cuffent liabilities are subsequ8nty measured at the ￿sh or other o)nsideration expected to be paid or received and not discourrted. Debt instwmerrts are subsequentty nwsured al amorbsed oist. ere investments in shares are publidy traded or their fair value can otherwise be measured reliably, the investment is subsequentty measured at fair value with thang8s in fair value recognised in inoome and expendff(ure. All other suth investments are subsequenty measured at ￿$t less impairment. Other financial instruments, including derivalNes, are initially recognised at fair value. unless payment for an asset is deferred beyond nomal business terms or financed at a rate of interest that is not a market rate, in which rAse the asset 1$ measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrument. Other financial instruments are subsequently measured at fair value. with ary changes recognised in the statement of financial activities. with the exception of hedging instruments in a de￿nated hedging relationship. Financial assets that are measured al cost or amortised cost are rev￿Wed for objective evidence of impainn8nt at the end of each reporting date. If there is obiectsve eviden￿ of impairrnent. an impairment loss is recognised under the appropriate heading in the ststement of financial activities in which the initial gain was rwnised. For all equty instruments regardless of signfficance. and otherfin￿(jaI assets that are individualty significant. these are assessed indwidually for impaiment. Other finanoal assets are either assessed individually or grouped on the basis of similar credit risk characteristi(x. Any reversals of impairment are recognised inmediatety, to the extent tt￿t the reversal d￿$ not resAJlt in a carying amount of the fjnancial asset that eX￿edS what the carying amount would have been had the Impalm￿nt not previously been recognised. Limited by guarantee Each of the members of the compary has guaranteed to c4Jntribute to the assets of the ￿)MpanY in the event of the same beFng would up lo the extent of £1. 67 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 2. Donatlons and legacies Unrestricted Funds Total Funds 2025 Unrestricted Funds Total Funds 2024 Legacies 377,148 377,148 676,548 676.548 Charitable activllies Total Funds 2025 Funds 2025 Funds 2025 DHSSPS Age UK (received Organisational support grant) Meadowbank IDC & Daycare Day Care First ConnecVAdvicelAdvocacy se￿iCe income Other charitable activities 82.830 231,417 82.830 231,417 1.046.140 539,915 680,860 1.046,140 539,915 680.860 110,IXIO 26,124 645,964 110.000 26,124 43,717 602,247 2.651,003 712,247 3,363.250 Unrestricted Funds 2024 Restricted Funds 2024 Total Funds 2024 DHSSPS Age UK {receNed organisational supwrt grant) Meadowbank IDC & Daycare Day Care First ConnecVAdvicelAdvocaGy Service income Other chaiitable activriies 82,830 291,61XI 82.830 291.600 1.203,392 471,996 686.￿7 1.203.392 471,996 686,967 1C6,666 15,093 1,375,468 106,666 15,093 1.336.508 2,7￿,838 1.443.174 4,234.012 68 AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 4. Other trddlng activities Total Funds 2025 Unrestricted Funds Total Funds 2024 Funds Fundraising Commercial income 265,494 374.599 640,093 297,689 344,985 642.674 297,689 344,985 642,674 374,599 640.093 Investment income Unrestricted Funds 2025 Total Funds 2025 Unrestricaed Funds 2024 Total Funds 2024 Bank interest re￿*Vable 55,495 55.495 59,152 59,152 Dividend income 21.864 21.864 26,324 26,324 77,359 77.359 85,476 85,476 6. Costs of other trdding activities Unrnstrlcted Funds Total Funds 2025 Unrestricted Funds Total Funds 2024 Wages & salaries Retail Operational expenses Transport Accommodation 358,382 358,382 357,271 1,694 51,3QKI 42 357,271 1,694 51,300 42 49.921 157 49,921 157 73.914 13.342 6,398 52.753 555,310 73,914 13,342 6.398 52,753 555,310 95,199 27.689 8.695 49.258 591,147 95,199 27.689 8,695 49.258 591,147 Other Depreuation Other support costs 69 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 7. Expenditure on charitable aclivities by actlvlty ty Activities undertaken directty Support Total funds 2025 Total funds 2024 Delivering flagship servi￿$ Leading authoiitative expert on ageing Mobilisation of a strong & vibranl age sector Governan￿ o)sts 3.506.221 100862 495,049 21534 4.001.270 123.996 4,51X),186 78,268 85.686 35.764 121AS0 104.866 86,803 641.150 86,803 4,333.519 79,557 4.762,877 3,692.369 8. Anatysls of support costs Analysls of support costs Total 2025 Total 2024 Stsff costs Govemance costs Operational Transport Accommodation Other Depreciation Retail 273.983 86,993 97,441 10,793 237,071 (45,381) 18,505 273,983 86,993 97.441 10.793 237.071 {45.381) 18,505 208,630 79,652 56,262 1,734 308,380 (43,2241 16,989 679.405 679,405 628,424 Net (lossesvgains on Investrnents Unrestricted Funds Total Funds 202S Unrestricted Funds Total Funds 2024 Gainsl{losses) on listed invesknents (7.665) (7,665) 46,508 10. Net lexpenditureifincome Net (expenditureyincome is stated after chargingl{credtbng): 2025 2024 Dep￿ciall0n of tsngible fixed assels 38.883 70 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 11. Stsff costs 2025 2024 Wages and salaries Social security costs Pension costs 3.034,673 245.710 142.907 3.423.290 2.986,113 231,457 135,575 3.353,145 The average head count of employees during the year was 142 (2(r24: 144). The number of employees whose remuneralion for the year fell wilhin Ihe following bands. were.. 2025 2024 £70,0(K) to £79,999 12. Trustee rernunerdtion and expenses The charrty trustees were not paid or receNed any other beneffts from employment with the charity in the year (2024.. £nil). They Y￿re not reimbursed travel expenses during the year (2024: £121). No tharity tnjstee re￿IVed payment for professional or other services SUPF4ies to the charity (2024: £nil). The total employee beneffts of the key rnanag￿ personnel of the charity total £304,141 (2024.. £295,153). 71 AGE NI Company Limited by Guarantee Report and Financial Ststements Year ended 31 March 2025 13. Tangible fixed assets Long leasehold Fixtures & property Frttings Motor Equipment Vehicles Leasehold improvement Total At 1 Apr 2024 Adjustments Additions Disposals At 31 Mar 2025 590.978 192,230 (173) 9.750 (20,77T) 840.582 181.030 83.324 182.033 17,968 1.066.533 {173) 282,242 (749) (92,944) 17.219 1.255,658 249.eA)4 22.888 (44,826) 160.095 (26.592) 56.732 Depreciation At 1 Apr 2024 Adjustments Charge for year Disposals At 31 Mar 2025 153.712 76 13,397 {20.147) 147,038 83.324 149.078 8.279 450,257 76 45,835 (89.817) 406,351 12.924 17,608 (42,441) 124,245 1,906 (637) 9,548 126.592) 56,732 68,788 Carying amourrt At 31 Mar 2025 771.794 35,850 7,671 849.307 At 31 Mar 2024 535,114 38,518 32,955 9,689 616,276 14. Flxed Asset Investments Usted invesbi)ents Cost or valuatlon At l Apr 2024 Additions at cost Disposals at market value Fair value movements Other movements At 31 Mar 2025 Impainnent At 1 Apr 2024 and 31 Mar 2025 Carying amount At 31 Mar 2025 At 31 Mar 2024 752.400 (250,C(IO} (7,665) 494.735 494,735 752,400 All investments shown above are held at valuation. Financial assets held at fair value. Listed investments were valued by Evelyn Partrws. 72 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 15. DebtorJ 2025 2024 Trade debtors Other debtors 235.707 203.432 439.139 113.783 342.532 456,315 16. Investments 2025 2024 Shares 17. Creditors: amounts falling due within one year 2025 2024 Trade creditors AcGruals and deferred income Social security and other taxes Other Lyeditors 123,816 372,341 54,004 54.600 604,761 66,165 336,571 49,922 36,688 489,345 18. Deferred income 2025 2024 Amounts deferred in year 158.239 165,323 19. Related party transactlons There were no related party transactM)n in the year. 73 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 20. Analysls of charitable funds Unrestrictsd funds At1Apr 2024 Income Expenditure Transfers Gains and At 31 Mar losse8 2025 Revenue Fund Designated funds 2.552,855 324,160 2.877,015 3,745.603 3,745.803 (3.962,565) 53.622 (53.622) (7,665) 2.381,850 270,538 (7,665) 2.652,388 (3,962,565) 21. Restricted fund8 At1Apr 2024 Inwme Expenditure Transfers Galns and losses At 31 Mar 2025 Shared Lives Servi Age UK Cost of Living Day Care Restricted My ￿fe My Way My ￿fe My Wellbeing Carer W8llbeing S8rvice Ulster Garden Villages- My Home Life Age UK Entitled to more Reminiscence Belfast City Council Hardship Fund Friends of Living Wdl Moyle Lottery Age at INork MCI (Staying Sha￿} Age UK- Keeping Well at Home Age UK COVID Appeal Fund Health & Wellbeing Total carried to nextpage 167,(XX) 2,683 2.295 (166.409) (2,683) (2.810) (3,73T) (1,080) (2,392) 591 19,266 14,960 1,080 2.392 18,751 11,223 39,416 (37.641) {2,Cm) (35.0￿> 1,775 26,952 28,952 225 (34) 191 128,407 22.053 595 38.778 19,789 {1(Kl,392) (16.495) (595) 66,793 25.347 (6.404) 39,380 265. 714 (9,574) (387.246) 29,8( 183.429 304.961 74 AGE NI Company Limitsd by Guarantee Report and Financial Statements Year ended 31 March 2025 21. Restricted funds (continued) At1Apr 2024 Income Expenditure Transfers Gains and At 31 Mar 2025 Total canied prev page 265.714 304.961 (349.605) 181,665 Impact Reporting Dept. of Communities Support & recovery Fund Good Wibrations Employment & Skills Initiative Bee Project Project ReGain 710 72.256 1710) {39.841) 32,415 123.149 27,837 (123,149) (31,CEO) 15.436 12,213 7.207 7,207 3,409 72.036 1,883 100.(M)O 110,C (133,275) (117,585) {80) 79.621 1,*3 Lisbum & Castlereagh Age Sector Amied Forces Beffast CHIC All Ireland Funds Older Adult Cyber Sacurtty Virtual Realty Dementia Maureen Boal QUB SPACE proje QUB Social Isolation Research Hospital Joumeys Research for Frailiy Netr40rks Enrich Ulster Orchestra Pensione¢s Padiament Residents Comfort 3,546 500 (500) 9.807 15,261 (25.(M) 6.498 (670) 5,828 30.7S) 8,214 (20.IXM)} (8.214) (2,083) 10,750 (19,413) 1.310 17,779 975 246 (13,(KK)> 4,779 975 246 3.417 554,325 1.234 712,247 (4,370) (926.264} 281 340,308 75 AGE NI Company Limited by Guarantee Report and Financial Statements Year ended 31 March 2025 22. Statement of Financlal Actlvlties for Y￿r Ended 31 March 2024 Total Funds 2024 Funds 2024 Funds 2024 Inc¢xne and endowments from DOnati￿S and legacies 676.548 676,548 Charitable activities 2.790,838 1.443,174 4.234,012 Other trading aclibllties 642.674 642,674 Investsnent income 85,476 85,476 Total income and endowments 4,195,536 1.443.174 5,638,710 Expenditure Expenditure on raising funds: Costs of other trading activities (591,14n (591.147) Expenditure on charrlable activtties (3.299.380) (1,463,497) (4,762.877) Total expenditure {3,890,52n (1.463,497) (5,354,024) Net (losses)Igains on investrnent Net (expenditure)fincom• and net movement In funds 351.517 (20,322) 331.193 Reconciliation of funits Total funds brought fotward 2,525,498 574.647 3,100.143 Transfer from Age Nl Enterprises Total funds ￿TrIed forward 2,877,015 554.325 3,431.370 76