Registered number: N1017745
HMRC Charity llU￿ber: XR84334
CCNI: NIC102848
Craigavon Industrial Development Organisation
(a company limited by guarantee)
Annual Report
for the year ended 31 March 2024
• Wylie
Ruddell

Craigavon Industrial Development Organisation
(a ¢ompany limited by guarantee)
Contents of the Financial Statsments for the year ended 31 March 2024
Pages
Referenc¢ and administrative details of the charity
Report of the Trustees
Independent auditor's report
10-12
Consolidated statcincnt of fiuancial ￿tivitI￿a
13-14
Consolidated and company balance sheet
15
Statement of cash flows and consolidated statement of cash flows
16
Notes to the financial statements
17-29

Craigavon Industrial Development Organisation
(a eompany limited by guarantee)
Reference and administrative details of the eharity
rrustees, directors and members
Mr J E Moore (Chairman)
Mr J Blane (Vice Cbairn)an}
Mr M Bell
r L Foye (resigned 23 June 2023)
fr J P Hagan LLB
Mr A Hatch
Mrs A Mawhinney
Mr K O'connor (resigned 27 May 2023)
Mrs E M¢Clurg OBE
Dr C Neville
Mr G Anderson
Mr J Anderson
Senior management
Registered and principal office
Cara Dallat (Chief Executive Officer)
Con¢epta Heagney (Client Support Manager)
Kirsty Walson (Project Manager)
Siobhan Murray (Finance MaDager)
F CIDO Innovation Centre
73 Charlestown Road
Portadown
Co Am)agh
BT63 5PP
Charity number
N1017745
XR84334
NIC102848
Bankers
Solicitors
Ulster Bank Limited
20 High Street
Portadown
Co Arn]agh
BT62 IYB
Thompson Mitchell
12-14 Mandeville Street
Portadown
Co Armagh
BT62 3NZ
Independent auditors
Wylie Ruddell
Chartered Accountants & Statutory Auditors
Unit 63
Arniagh Business Centre
2 Loughgall Road
Amiagh
BT617NH

Craigavon Industrial Development Organisation
(a eDmpany limited by guarantee)
Report of the trustees for the year ended 31 March 2024
The frustees. who are also the directors of the company for the purpose of the Companies Act 2006, present their r¢port with
the tinancial statements of the group and parent company for the y¢ar ended 31 March 2024.
Th¢ infonnation with respect to the truskes, senior management and advisers set out on page I fornis part of this report. The
fin8Dcial statements cornply with cu￿ent statutory requirements including the Charities Act (Northern Ireland) 2008 and
subsequent amendments, The Charities (Accounts and Reports) Regulations (Northern Ireland) 2015. Companies Act 2006, the
charrty's Trust Deel Accounting and Reporting by Charities: Slatement of Recommended Practice applicable to charities
prepajing their accounts in accordance with the Financial Reportlng Standard 102 (issued in October 2019) applicable in the UK
and Republic of Ireland.
Our purpose and activities
Craigavon Industrial Development Organisation ("CIDO") is committed ￿ encouraging and assisting busin¢ss enteryrise for the
benefit of the local economy. The mission statement of the company is as follows:
'To encourage innovation, incubate and accelerate local business foT the go(Kl and growth of the local economy.,
INBIZ (Nl) Ltd was domant throughout the year ended 31 March 2024 and was dissolved on 2 April 2024.
CIDO (Management) Linited units within the Entrrprise Centre at Carn Industrial Estate, Portadown which are owned
by its parent company.
Public benefit statement
As well as having a general charitable purpos¢. the specific purposes of CIIK) are the promotion for the public benefit of urban
and rural regeneration within the Borough of Crdigavon and its environs (the "area of benefit"), being an area of social and
economic deprivation, b), all or any of the following means:
(i)
(li)
(Ill)
The relief of poverty in such ways as may be thought fit.
The relief of unemployment in such ways as may be thought fiL including assistance to fmd etnployment.
The advancement of education, training or retrainin& particularly among unemployed people, and providing
unemployed people with work experieDCe'
The provision ol L￿51￿tanl¢, tCLhniLaJ as513tan￿ ￿ bubincbb advic¢ or ¢on5ultancy in ordcr to providc
training and employment opportimities for unemployed people in cases of financia] or othercharitable need through
help.. (i) in setting up their OWTA bllsin￿, or (li) to existing businesses:
To improve employment by the provision of wotkspace. buildings an(Vor land for use on favourable ternis.
The protection or Conservation of the environment.
(iv)
(v)
(vi)
Th¢ public benefits that flow from the purpose of urban and n￿al regeneration are:
(i)
The creation of employmenL training and work experience opportunities for residents living in economically and
socially deprived are&s and cons¢qu¢ntly a reduction in poverty, unernployment and hardship. leading to a better
quality of life for the beneficiaries and consequent improvements in health and well-being.
Enhanc¢d knowledge about setting up and rLllming small b￿lnesseS resulting in increased levels of self-
employment and better prospects of sustainable development.
Increased levels of knowledge and ITansferable vocational skills among employees I work ex￿rIenCe train¢es,
assisting in the creation of a more educatel skilled and qualified community.
A greater sense among the beneficiaties of more fulfilled and pu￿OSe￿I lives. resulting in a safer. more stable and
cohesive cmunity-
JnGrcascd sK)tcntial for innovation and progres4 crcating a more dytwnic and prosperous society.
Enhanced awareness and adoption of techniques, processes and practice5 that reduce fossil fuel consumption,
promote energy efficiency and reduce consumption of non-r¢cyclabl¢ materials. leading to reduced harni to the
environment and healthier and more pleasurable SUJToundings.
(li)
(iii)
(iv)
(v)
(vi)

C Taigavon Industrial Development Organisation
(a QJMpany limited by guarAlltee)
R¢port of the trustees for the year ended 31 March 2024 (continued)
Th¢Se benefits can be evidenced in records kept by various agencies of the number of jobs and work experience opportunities
cre9ted and the numbers of those who have successfully completed training course5. Evidence can also b¢ found in independent
ev&luations of the activities of enterprise agencies Ca￿Led out by fi￿a]ng bodies community surveys of living standards and
attithdes and in environmental research fmdings.
SorDe private benefit is obtained by th¢ owners of small businesses who rent units on favourable ternis, but this is ancillary to
the niain purpose and is greatly outweighed by the gains in public benefiL
No haml arises from these purposes.
Our vision is that major social change in Northern Ireland is great]y assisted through investing in and developing a growing
private sector economy. When CIDO was fornied many years ago. it was in the face of unprecedented economic and political
difficulty. and while politically the challenges are different today for our regio￿ economically the thallcngcs ahead are equally
signifjcant.
We do not fimd our not for profit activities through donations, rather we seek to generate funds from our commercial operations
and deploy those funds for our charttable PUTposes.
AII CIDO'S trustees are i'oluntary and receive no fees.
Acbievements and perfonnance including financial review
The company is limited by guarantee and governed by its Trust Deed and Memorandum and Articles of Association. It is
recognised &5 a charity by HM Revenue & Customs. The company was gTanted charitable status with effect from 28 April 2005.
The company success￿11Y completed registration with Charity Commission Northern Ireland on 19 November 2015. The
conipany has two wholl), owned non-charitable subsidiari¢4 INBIZ (NI) IAd and CIDO (Managernent) Limited, collectively
referred to hereafter in this report as CIDO.
The report and consolidated fmancial staternents for the year ended 31 March 2024 relate to the total activities of the above legal
¢ntities.
Results and performan¢e
The net incoming r¢SoU￿¢ for the group for the year is £101,624 (2023: £95,994} and totsl reserves at 31 March 2024 were
£3,489,106 (2023: £3,387,482). Restricted reserves total £1.558.996 (2023.. £1.573244). The trustees consider the results of
the charitable company for the year and the fmancial position of the charity at the year end to be satisfactory.
INBIZ (ND Ltd
Th¢ Ch￿Itable company's wholty-owned trading subsidiary caTries out non<haritsbl¢ trading activities for the Charity. tnbiz
(NI) Ltd has not carried out any non-charitable trading activities since 2017 and has been dorniant throughout the previous 7
financial years. Inbiz (ND Ltd was dissolved on 2 April 2024.
CIDO (Management) Limited
The charitable company's wholly-owned trading subsidiary caTri¢s out non-charitable trading activities for the charity. It is th¢
practice of the company to transfer all its profits to the tharity. During the year the Company made gift aid payments of £101.277
(2023: £101,960) to th¢ charity.
The main activities of the company and group are unchanged from last year. and are principally the promotion of industrial
development in the Craigavon area through the provision of advice and assistance to firnis and persons including the provision
of business training and business assistance for the long temi unemployed and the letting of units at the Enterprise Centres in
Craigavon and Lurgan. CIDO has also ¢ngag¢d in th¢ delivery of a numb¢r of busincss d¢v¢lopm¢nt progrdmmes and initiativ¢s
in Northern Ireland. Units in Centre I are let by the company's subsidiary, CIDO (Management) Limited. while units in Centre
Il, Centre 111 and the i2 CIDO Innovation Centre are let directly by the company. CIDO provides, on a client basis. free advice
and consulting and assistance to those who are unemploved and wish lo consider the self-employment option, as well as
¢ntr¢pren¢urs nccding to grow their business.

Ctaigavon Industrial Development Organisation
(a ￿MpanY limited by guarantee)
Report of the trustees for the year ended 31 March 2024 (continued)
The business operations carried out by CItM) clients at the Centres aTe varied and are broken down as follows:
Sector
No. of BusiDes5es
2023r2024
2022r2023
io
io
55
ee Numbers
2022r2023
18
350
19
21
202112022
202312024
19
202112022
13
342
34
22
Manufacturin
S¢rvir¢
IT
Retail
Wholesale
Food
TOTAL
16
25
12
134
130
543
108
524
90
87
The twtees can report that propety artivities have perforn?ed reasonably well over last yegr 8nd have maintained occupancy
levels, with average occupancy at 970/0 (2023.. 99.050/0) in Centres I - lll. The i2 CIDO InnovatlOD Centre had an occupancy
level of 99.740/0 for 2024 (2023: 1000/.) and the 12 Pods had an occupancy level of 36.110/0 (2023: 29.170/0 ov¢r 4 months).
Business environment
The lo￿1 commercial property mthet remains higbly competitive. Attention to detail has been given to both the pricing and the
presentation of Centres l. II, 111 & 12 CIDO Innovation Centre. This has Tesulted in maintained occupancy levels across all sites
and the trustees hope to svstain this positive positi￿4 despite the Norihern Ireland Protocol generating issues with supply chains
and th¢ increasing cost of doing business.
The contracts for th¢ delivery of programmes have recenlly be¢n TCt¢ndcr¢d and it is expec*d that CIDO'S involvement will
change. The trustees and management team are actiyety seeking altanatI￿ revenue s1reams including alternative progr8mm¢s.
Key performaDee iDdfieators
YIE March
2024 (Actua
YIE March
2023 (Actual)
YIE March
2022 (Actual)
Propety occupancy levels:
Centre I
Centre II
Centre III
Innovation Centre
Pods
97.92 /•
96.32•/•
97.080/•
loo%
/0
9￿/0
990/
IOOO/o
2￿/0
lo￿/0
NIA
36.11 /•
Unfunded Business Support
During the year CIDO undertook a range of activities funded from its own resources. as follows:
In 202312024 CIDO ¢ontinu¢d to d¢liv¢r a s¢ri¢s of 5wninar5 and cvcrAts to small businesses in the Craigavon and wider ar¢&
Busincss owncrs aTC consulted to en5urc the seminars dclivcrcd ar¢ topical and add value. The total attendees to seminars and
events in 2023124 were 210 (202212023: 128 attendees, 202112022: 62 attendees).

Craigavon Industrial Development Organisation
(a eompany limited by guarantee)
Report of the trustees for the year ended 31 Marcb 2024 (continued)
The seminars and events delivered in 2023124 were as follows:
MoDth
October 2023
Worksho
s l Events
Sales and Strategy
Attendee5
29
November 2023
Selling online M&qter¢lass
42
January 2024
Inspirational Workshop with Belinda O'Neill
Bookkeeping Clinics
25
January 2024
March 2024
Digital Marketing for Business
40
August 2023
September 2023
October 2023
November 2023
December 2023
ebnwy 2U24
March 2024
CoderDojo Craigavon- Coding workshops for young people
10-15p¢r
month
Externally funded busiiess support
During the year the achievements of our Progranllne activilies, delivered in conjunction with external funders, were as follows:
Pro
ramme
Go for It Pro
Aetlvl lout uts
New businesses created
Trainin
sessions delivered
Mentorin
delivered
ours
2024 results
57
2023 results
124
2022 results
142
GF
342
868
902
lorin
Ent
rise
New businesses created
Trainin
sessions delivered
Mentorin
delivered
ours
Found Work
Refer￿d to GFI
NIA
NIA
NIA
NIA
NIA
12
318
12
318
ENI Loan Fund
New businesses thawn down loan
Mentorin
deliv¢red
outs
Grants of £1,500 issued to
individuals cornpleting the Go For
It Pro
45
19
25
14
Pathways- Go For It grants
Go Succeed
Mentorln
238
NIA
NIA
Northern Ireland Explore Enterprise
ort Scheme
NIA
NIA
Mentorin
session
Found work
140
NIA
NIA
NIA
NIA
Environment
CIDO takes seriously its responsil)ilities in relation to the environmenL The trustees continue to pursue eco-friendly initiatives
as they take the company forward. The 12 CIDO Innovation Centre is heated by air to water heat pumps and recycling of paper
has been instigated. In Febnlary 2014 80 solar panels were installed at the 12 CIDO ]nnovation Centre, which generated
2.123kWh (2023: 4.233kWh) during the year ended 31 March 2024. Due to fault and a period of inactivity during the year due
to repair of solar panels, there has been no saving in thc cutrent year (2023: Saving £4,429).

Craigavon Industrial Development Organisation
(a company limited by guarantee)
Report of the trustees for the year ended 31 Mareh 2024 (continued)
Principal risks and uncertalnties
Our perfonnancc is affected by general ¢conomic conditions and Government policies in relation to th¢ fimding of local
economic programmes. The current review of economic policy and its delivery in relation to the future role for Local
Economic Development Agencies such &s CJDO is not clear. CIDO and its trustees are constantly reviewing the group's
sirat¢glc posiuon and Opiions in relation to the future sustainability of our group.
CIDO produc¢ critical fmancial management reports on a regular basi8 which highlight the key areas that need to be
monitored to minimise risk.
Thcs¢ reports include:
Properry credit control- mlnlmlsing bad debL and
Programme- monitoring programme drawdown and claims affecting Cash flow and bank tharges.
Plans for development
The group has assessed the major risks to which the charity is expose(L in particular those related to th¢ operations and
fmances of the company and are satisfied that systems are in place to mitigatc any exposure to the major risks.
Plalls for future periods
Through enhanced brand awareness and marketing activty. CIDO will improve the promotion of its services, demonstrating
why it is the best organisation for small and micm businesses to access help. suppJ]t and business premises in the Craigavon
area. We will continually enhance our full suite of services and improve our infr&structuTe to help grow existing busincsscs and
attract new ones to our sit¢s.
The trustees are committed to driving the company forward by applyiDg the SUTplus received on prom activities against the
charitable objectives embodied within the economic development programmes delivered by the c(Hnpany.
In relation to business development programme4 &mand for the new Go Succeed {national business start service) has exceeded
all expectations since its inception in October 2023. This service is in place until March 2025. providing one to one mentoring
support, access to workshops, peer to peer networking and grant finance to new entrepreneurs and estsblished businesses in
Northern Ireland. It is anticii)ated that this conlract will be extended Iyond March 2025 should targets be met.
CIDO'S business SUPPOrt services will be focused and C￿ordinated with other offerings in the region lo provide an unpardlleled
suit¢ of provision to new and existing businesses including" b￿SinesS inforniation. advice, networking. signpostin& mentoring.
and group training.
The current CIDO Strategy highlights the lop three major threats lo the b￿Siness.
Lack of demand foT office space &s more business owners opt to work from home
Economic declinelrecession
Lack of grant funding for infrastructure PTojects
Therefore, it is vitally itnportant that CIDO conlinually aims to mitigate as many of these risks as possible in order to sustain the
organisation and continu¢ to provide an excell￿1 service. It is also imw)rtant thal CIDO continues to re-invest any surplus in
both programme delivery, maintenance of each 51te and development of additional workspace to meet demand. Business advice
and support delivered outside of funded programmes has increased dran￿tiCallY during the past 12 rnonths and this activity has
been recorded against CIDO'S charitable Strt￿$.
CIDO is still awaiting planning p¢rn)ission for five new light-industrial units totalling 6,0(K) sq. ft. adjaccnt to th¢ ¢xisting
Innovation Centre. Thes¢ plans were submitted to the planning department last year, and should they be approve￿ building
will commence as soon as partial for the Project can be identified lo mak¢ li financially vAable for CIDO.
In additio￿ the six office pods which were developed in 2023 are now fully leL

Craigavon Industrial Development Organisation
(a eompany limited by guarantee)
Report of the trustees for the year ended 31 March 2024 (contiDued)
Planning pern]ission was granted for l O storage c￿tainerS to be located in the overtlow car park between Centres l & 2.
When cotnplctcd this facility can be utilised by C￿StIng CIDO tetwits for th¢ 5toiag¢ of excess equipm¢nL stock and niaterials
so that the sites can remain safe, clean, tidy and free of hazants. However w0￿S will not begin on the storage contairlers until
there is sufficient demand.
CIDO will continue to fully maintain each site, a(Ibere to all hea]th and safety legislatio￿ improve customer service and
develop plan5 to prornote the services more effectively.
Structure, Governance and Management
Trustees
A3 Set out in the Articles of ASs￿lation th¢ Dumb¢r of voluntary trustees shall not exceed 20. The t￿￿e¢S may appoint any
person &s an addilion to the existing trustee4 but the number at any time shall not exceed 20. A retiring trustee shall be eligible
for Te-appointment.
()ne third nf the ple£ted members retire each y&qr. with those longest serving retiring first All memters are circulated prior to
th¢ AGM advising them of the mernbers retiri￿ infortning them of the responsibilities of a member and inviting them to make
nominations on the appropriate forni.
The trustees are not remunerdted.
OrgaDisation
The board met five times this year ¢ovwing the operdtions of the charity and group and matters of corporate strategy.
Board member
Board
meetings
attended
315
415
515
515
013
215
415
415
315
0/3
315
215
Mr J E Moore
Mr J Blane
Dr C Neville
Mr M Bell
MrLFo
ed 23 June 2023
MrJPH
an LLB
Mr A Hatch
Mrs A Mawhtnne
Mrs E Mcclur
OBE
Mr K O'connor
Mr T Anderson
Chairnlan
ice Chairn)an
ed27Ma
2023
Human resourees
During the past 12 months, CIDO bas invested beavity in staff training wbich will increase the team's knowledge. confidence.
and adaptability within the organisation. Also. following the Covid 19 pandemic, staff wellbeing and mental health has
become a focus within CIDO, therefore monthly Viellbeing sessions are available which have already improved morale within
the team and reduced absences relating to stress a￿1 sickness. CIDO this year has successfully retainal its Investors in People
accreditation and will continue throughout the next 12 months to Work towards retention of this accreditation.