NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT)
FOR THE YEAR ENDED 31 MARCH 2023
The Trustees present their annual report and financial statements for the year ended 31 March 2023.
The financial statements have been prepared in accordance with the accounting policies set out in note 1 to the
financial statements and comply with the charity's governing document, the Companies Act 2006 and "Accounting
and Reporting by Charities.. Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS
102) (effective 1 January 2019).
Objectives and actlvities
a. Objects
The objects of the company shall be the promotion for the public benefit of urban regeneration in North Belfast (the
"area of benefit"), being an area of social and economic deprivation, by all or any of Ihe following means=
The relief of povety in such ways as may be thought fit.,
The relief of unemployment in such ways as may be thought fit, including assistance to find employment.,
The advancement of education, training or retraining, particularly among unemployed people, and providing
unemployed people with work experience.,
The provision of financial assistance, technical assistance or business advice or ¢onsultancy in order to
provide training and employment opportunities for unemployed people in ¢ases of financial or other
charitable need through help; (i) in setting up their own business, or (li) to existing businesses.,
The creation of training and employment opportunities by the provision of workspace, buildings andjor land
for use on favourable terms.
b. Vision, mission. values, aims, objectives and strategies
North City Business Centre's vision is to play a key role in developing a North Belfast:
INhich is vibrant and thriving with a sustainable mix of businesses-.
Vvhere there are good employment opportunities, little unemployment, well skilled residents and a confident
attitude for the future.,
With an attractive physical environment where people want to live and work.,
Where there is respect for other traditions and is free of sectarian interfaces.
The mission for North City Business Centre is to play the key if not the lead role in meeting North Belfast's needs by
working individually and in partnership with others to address enterprise creation and development, skills for
employment and as a ¢atalyst for economic regeneration.
NCBC'S values are:
Service - Our services will be accessible and confidential to all who require them.,
Diversity- We embrace and celebrate diversity and encourage others to do so-
Respect - We treat people with respect and dignity and demonstrate our commitment to the highest
professional standards.,
Teamwork - We foster teamwork, fun, enthusiasm and a passion for enterprise development. We
collaborate innovatively for the benefit of our North Belfast Clients and stakeholders..
Courage - We take appropriate risks, embrace creativity and innovation, strive for excellen￿ and aim to
achieve more.,
Leadership We support and empower staff. clients, customers and stakeholders to be entrepreneurial, to
take the initiative and make decisions that are beneficial for the community and the economic development
of North Belfast.
The aim of NCBC is the relief of poverty in North Belfast through the creation of self-employment opportunities and
to support small business to grow and create employment.

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
NCBC key objectives are to..
Develop new workspace and attract business to locate in North Belfast.
Support Business.,
Grow onsiteloffsite businesses.,
Encourage inward investment to North Belfast for employment.
The strategies adopted by NCBC are incorporated in a new three year strategic plan 2020 - 2023. This plan is
reviewed regularly by the Trustees and focuses on ensuring NCBC achieves the stated objectives and meets the
public benefit requirements.
Principal activity and business r8view
The Charity is the Local Enterprise Agency for North Belfast, with approximately 45,000 sq. ft. of accommodation
available for new and established SMES and not-for-profit organisations in North Belfast. Any business or
organisation located in the Business Centre benefits from easy inleasy out licence agreements and a range of
centralised business support services and guidance. In addition to property management the Charity provides
enterprise awareness programmes. business start-up training, business advice and guidance and employment
support for anyone from North Belfast considering setting up a business, developing their business or exploring self-
employment as an employment option.
With sound financial and services management. the Charity ensures that the Business Centre is maintained to a
high standard. In spite of difficult market conditions in the last few years and in particular the impact of COVID-19
and the cost of living crisis, NCBC'S propety rental income and occupancy rates have continued to perform well
under the circumstances. The pandemic however has continued to have a significant impact on income received
from the hire of conference. training and meeting room facilities in 2022123. Principal funding for the Charity is
derived from rental income from the business units and additional income is received through procurement of
service delivery contracts, mainly in partnership with Belfast City Council, Enterprise Nl, Belfast Local Enterprise
Agencies and the Department for Communities (Dfc).
Achievements and performance
Following the production of a revised Strategic Plan for the period 202012023 the company continued to deliver
services within the context of its primary operations, as set out in the Plan, namely, property management and
development and programme delivery for pre-start up and start-up businesses.
. Strategic Plan 2020-2023
The Trustees met in June 2022 to review the performance of the Strategi¢ Plan
The needs of NCBC'S businesses, clients and the wider North Belfast business community will continue to be
entral to our business and will influence the development and delivery of our seNi¢es during Ihis period. Although
we recognise there will be many challenges ahead, we are confident that we have the skills and capacity to meet
these challenges.
The Trustees reiterated the company's commitment to providing positive change by working closely with a range of
private, public and voluntary and community organisations and add value through partnership working. We will
develop our organisational capacity to underpin delivery and will measure our outputs and outcomes to demonstrate
our efficiency and effectiveness in delivering improved outcomes for customers and clients. Through this plan we
will Gontinue to contribute to strengthening both the physical and technical infrastructure for the business community
in North Belfast as well as contributing to community cohesion and renewal in the area as a result of our
regeneration aGtivities.
To achieve our vision NCBC reviewed its high level strategic aims supported by key strategic obje¢tive5. These set
our direction and provide focus for our work throughout the period of the Plan. An annual operational plan describes
the activities that will be undertaken to achieve these objectives and the key performance indicators which will be
used to measure success against our objedives. These revised strategic aims are as follows..

NORTH CITY BUSINESS CENTRE
TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
Strategic Aim 1 Development of New Workspace and Attrad Business to Locate in North Belfast
Develop and Deliver Phase 4 Capital Build Workspace and Potential Adam Street Development Site and be
a Magnet for Businesses Lo¢ating to North Belfast.,
Strategic Aim 2 - Supporting Business - Support and Develop Enterprise and Entrepreneurship at the Pre-
Start, Start-up and Growth Stages.,
Strategic Aim 3 - Growing On-SitelOff-Site Businesses - Support, Develop and Grow Businesses in North
Belfast-
Strategic Aim 4 - Encouraging Inward Investment for Employment - Be a Catalyst for the Promotion of
Business Investment in North Belfast.
b. Property
NCBC renewed its efforts to develop 32,000 square feet of new business space on its existing site following the
granting of planning permission five years ago. This 'Phase 4, development will facilitate both greater numbers of
small business start-ups. social enterprises and support ongoing training and enterprise advice work which will
in¢rease business enterprise capacity in North Belfast, provide economic development and physical regeneration
for community benefit and enhance the future sustainability of the organisation. Towards the end of 2022 NCBC
submitted a renewal of its planning application to Belfast City Council to take this project fo￿ard.
During the past year NCBC achieved a 980h average occupancy rate which increased from a 950/0 occupancy rate
in the previous financial year.
In 2022 following a site property survey undertaken by Aviva, NCBC'S insurers, a risk improvement report was
produced and the recommendations contained in the report were implemented by the company.
¢. Programmes
NCBC continued to maintain and expand its enterprise programme delivery during the past financial year. This was
achieved by maintaining a range of partnerships and continuing to build a team of associate business advisers to
increase the range of programme delivery activity offered by the Charity. These activities, most of which have been
delivered virtually since the pandemic, included the delivery of the Northern Ireland 'Go For It, business start-up
programme, facilitating access to Start-up Loans, and the delivery of the Belfast City Council Kick Start Programme.
NCBC also continued to manage and deliver the Belfast City Council Pathway to Enterprise Programme (PEP) and
the final third iteration of the programme was concluded at the end of February 2023. NCBC was first commissioned
by Belfast City Council in association with the Department for Communities to deliver the PEPS which were focused
on supporting the economically inadivellong term unemployed who may face particular barriers in becoming self-
employedlstarting a business and were unable to access mainstream enterprise support programmes without
additional support.
During the 2022123 financial year over 25 clients were supported by this programme which also provided access to
incentives for participating businesses.to assist them with the start of their enterprise joumey.
As a member of the Local Enterprise Agencies network NCBC continued to deliver the Northern Ireland 'Go For It,
business start-up programme which delivers the programme on a Nl wide basis with Enterprise Nl as the lead
contractor for this service.
NCBC was also one of the Local Enterprise Agencies in Belfast which delivered the Belfast City Council Kick Start
Programme, whi¢h provides intensive mentoring support to businesses which have completed the 'Go For It,
Programme or who have been trading no less than six months and up to years. This service aimed to increase
the survival rates of new start businesses in the city and also provided access to incentives for participating
businesses. The programme concluded at the end of 2022.

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
d. Quality Developments
ISO 9001 Audit
A recertification quality management audit was undertaken by the NQA in March 2023, the results of which were
very positive.
e. Community Partnerships and Networks
NCBC Continues to proactively engage with the North Belfast community and is an active supporter of the Antrim
Road Business Association. The Charity also hosts North Belfast Hour on Twitter which provides a forum for
business and community ne￿OrkIng on a weekly basis in the area. The Charity has extended its activities across a
range of social media platforms and also engaged extensively and positively with local community and political
stakeholders as well as with Belfast City Council and Government Departments and continues to strengthen its
strategic focus through membership of enterprise and third sector umbrella organisations.
At the end of 20221early 2023, NCBC ¢ommenced engagement with the North Belfast Area Learning Community
(NBALC) to explore how the company might contribute to entrepreneurship education in local schools and in a
community education contexl in North Belfast. NBALC is made up of 11 post primary schools, and also includes
Belfast Metropolitan College. Whilst the community recognises the autonomy and ethos of the individual schools,
the member schools and BMC work in partnership to implement a curriculum that will better meet the needs of
pupils. Being a member of NBALC allows pupils to access a wider choice of academic, applied and vo¢ational
courses.
Financial review
a. Going Concern
After making appropriate enquiries, the Trustees have a reasonable expectation that the company has adequate
resources to continue in operational existence for the foreseeable future. For this reason they continue to adopt the
going concern basis in preparing the financial statements. Further details regarding the adoption of the going
concern can be found in the accounting policies.
b. Reserves Policy
The Board of Trustees has in place a policy on cash reserves and aims to build these to £2 million to provide for
working capital requirements, to fund unforeseen events such as emergency repairs to buildings and to build a fund
to support potential future capital projects in the area in line with strategic growth plans. Under the memorandum
and articles of association any monies requiring investing can be invested at the discretion of the Trustees.
The Trustees also seek to ensure that the overall general reserves fund is maintained every year by at least
generating a break-even position on our income and expenditure during that year, while maintaining Capacity to
deliver relevant local enterprrse training and advice services. Transfers from the designated fund to the general
reserve is approved by the Trustees in accordance with the purpose of the fund, which is to support programme
activity
c. Principal funding sources
The principal funding source for NCBC is rental income. Expenditure in the year has been applied dire¢tly to
supporting the key activities of NCBC, including maintaining a high standard of services and 5UPPOrt programmes.

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
d. Investments
NCBC has an investment property which could be developed as an enterprise site in the future. This property
produces a retum which is much greater than the return that would have been received from bank deposits. The
investment is deemed low risk and has a secure tenant with quarterly rental payments payable in advance. As well
as generating regular and secure income, it is lo¢ated close to the main site in North Belfast, therefore providing
NCBC with a strategic site for any future developments.
In line with the strategic focus of the company to support potential future capital projects inclLKling the Phase 4
development, the Trustees have invested funds in a Brewin Dolphin income and capital growth fund. This
investment performance is monitored and reviewed by the Trustees on a regular basis.
The Trustees believe the current value attributed to the investment property is not materially different from the last
valuation, and find no need to seek an updated valuation. The need for revaluation is kept under regular review.
Financial
The Net Current Assets at 31st March 2023 were £310,274 with designated funds amounting to £1,922,263
reflecting an underlying unrestricted funds reserve of £2,645,736.
As noted in the reserves policy above, the Board seeks to maintain contingency reserves to cover unforeseen
expenditure and to support the development of new capital projects. The Board also considers that there should be
sufficient cash to meet at least 6 months foreseen operating costs.
The Board regularly reviews the amount of reserves that are required to ensure that they are adequate to fulfil the
company's continuing obligations.
f. Risk policy
The Trustees who served during the year have undertaken an analysis of the work of the charity, identified the major
risks to which the charity is exposed and are satisfied that all appropriate policies, practices and procedures are in
place to mitigate those risks.
Plans for future periods
2022123 witnessed the review and development of NCBC'S current strategi¢ plan as the company navigates a way
forward following the significant changes in our operating environment and the impact of the COVID - 19 pandemic
and the cost of living crisis.
NCBC has continued to develop its capacity over the past few years to enhance the delivery of business start-up
programmes with a particular focus on the delivery of the Pathway to Enterprise Programmes (PEPS) in the Belfast
City Council area. It is anticipated that this level of activity will continue and the Charity will develop and undertake
new programmes both independently and with central and local Government during the next financial year.
In February 2023 following the issue of a Pre-Qualification Questionnaire, NCBC was appointed by Belfast City
Council to its Dynamic Purchasing System (DPS) for Enterprise and Business Growth IEBG) for the following sub-
categories, Start a Business Activity, Underrepresented Groups and Place Based Interventions.
In the coming years NCBC'S proposed 'Phase 4, development will also facilitate both greater numbers of small
business start-ups and financially support ongoing training and enterprise advice and development work as well a5
enhancing community capacity and regeneration in the area.
The Trustees ¢onsider that the development of additional enterprise space Can be transforffiational within an
economic development context for North Belfast and can help NCBC maximise community benefit and ensure the
provision of relevant advice and support mechanisms for businesses in North Belfast.

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
NCBC has been a catalyst for economic renewal in North Belfast and the Board and staff will continue to work with
various stakeholders and influencers in the statutory, public and voluntarylcommunity sectors to identify
opportunities to make a positive contribution to continuing economic renewal and regeneration in North Belfast.
NCBC is in a strong financial position with regular income, generates surplus funds and has suffiaent cash reserves
to continue operations for the foreseeable future.
Structurei governance and management
a. Constitution
The company is constituted under a Memorandum and Articles ofAssociation dated 12th June 1991. The company
registration number is N1025633, and is registered with the Charity Commission Nl, number NIC102266.
North City Business Centre (NCBC) is the Local Enterprise Agency for North Belfast. The area covers the North
Belfast parliamentary constituency which means that our support is provided in North Belfast and some parts of the
Antrim and Newtownabbey Borough council area. We provide business start-up advice and guidance for people
thinking about starting a business. We undertake outreach in community areas throughout North Belfast to a diverse
range of community organisations such as Neighbourhood Renewal Partnerships, local Community groups of all
kinds to encourage individuals to ¢onsider self-employment as an employment option and to encourage people to
consider any type of economic activity at an individual or community level through a social enterprise.
b. Directors and Trustees
The Directors of the charitable company (the Charity) are its Trustees for the purpose of charity law and throughout
this report are collectively referred to as the Trustees. The members of the Board during the year are listed on Page
1 together with the Chief Executive Officer and the names and addresses of organisations or persons providing
banking or professional advice to the charity. In accordance with the Articles of Association one third of Trustees are
required to retire each year. If the number is not a multiplier of 3, then the number nearest one-third shall retire.
No Trustee had at any time during the year a material interest in any contract that was significant in relation to the
Charity's business. Trustees are given the opportunity to declare a conflict of interest at each Board meeting should
this situation arise. During the year, no Conflicts were declared by the Trustees.
The Trustees, who are also the directors for the purpose of company law, and who served during the year and up to
the date of signature of the financial statements were..
D Williamson
D Deazley
O Magill
P Carlin
B Robinson
l McAvoy
D Morrow
R Manning
H Coghlan
(Resigned 16 September 2022)
(Resigned 15 May 2023)
(Appointed 19 December 2022)

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
c. Method of appointment or election of trustees
NCBC has an open recruitment policy for new Trustees and places an open advertisement, followed by an interview
and sele¢tion process. Due to the nature of the business, Trustees are appointed on the basis of their expertise
divided into eleven main categories: strategic planning, governance, property management, economic development-
community knowledge, financial expertise, human resource capability. legal, marketing, digital technology and
fundraising expertise. The Board is reviewed annually to ensure that the appropriate mix of skills is maintained and
to identify if any further skills are required to ensure that the Charity can Continue to focus on its core work as a local
enterprise and business support agency. Sadly, one of our long standing Trustees, Mr Oliver Magill, died during the
year and one new Trustee, Ms Hannah Coghlan, was appointed during this financial year. It is anticipated that
additional Trustees will be appointed during 2023124 to fill skills gaps and diversify the Board's membership.
d. Policies and Procedures adopted for the induction and trainlng of Trustees
The Trustees have approved a formal policy for the induction and training of Trustees. Trustees a re familiar with the
practical work of the Charity and are encouraged to attend charitable membership awareness events, governance
training and seminars. New Trustees are provided with a structured induction programme within one month of their
appointment. Ongoing training and development is provided to Trustees as the need arises.
Organisational structure and decision making
NCBC is a registered charity and a company limited by guarantee and was established in June 1991. It is governed
by a memorandum and articles of association and is structured to ensure that our Trustees are able to access
appropriate management information as required. Our structure also ensures clear management responsibility and
accountability. Trustees set the strategic direction of the charity and take responsibility for governance of all
activities and operations and delegate authority to the Chief Executive Officer who is responsible for the executive
leadership of the company.
f. Related Parties
The Charity is a member of Enterprise Nl, the Local Enterprise Agency network for Nl, and collaborates with other
Local Enterprise Agencies, in particular within the Belfast City Council area. to stimulate and support enterprise
within the city of Belfast and across Nl. NCBC continues to work closely with Belfast City Council to explore and
address micro and small business development needs and is committed to Contributing to the Belfast Agenda, the
City's Community Plan.
g. Risk management objectives and policies
The Trustees have reviewed the major risks that NCBC is exposed to and have a risk management strategy. which
comprises..
A risk management policy
An annual review of risks to the Charity included in the risk register
Systems and procedures to mitigate risks identified
Implementation of procedures to ensure minimum impact on the Charity should any of the risks materialise

NORTH CITY BUSINESS CENTRE
TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2023
Statement of Truste8s' responsibilities
The Trustees, who are also the directors of North City Business Centre for the purpose of company law, are
responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and
United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company Law requires the Trustees to prepare financial statements for each financial year which give a true and
fair view of the state of affairs of the charity and of the incoming resources and application of resources, including
the income and expenditure, of the charitable company for that year.
In preparing these financial statements, the Trustees are required to..
select suitable accounting policies and then apply them consistently-
observe the methods and principles in the Charities SORP.,
make judgements and estimates that are reasonable and prudent,- and
prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity
will continue in operation.
The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at
any time the financial position of the charity and enable them to ensure that the financial statements comply wilh the
Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
Auditor
In accordan￿ with the company's articles, a resolution proposing that Miscampbell & Co be reappointed as auditor
of the company will be put at a General Meeting.
The Trustee
report was
proved by the Board of Trustees.
D William
Trustee
on
25 September 2023