If¥yi¥lrdlivii Nuiiibei". N1030717 Charity Number: 102188 Crossroads Care Nl Annual Report and Audlted FlnanGlal Statements for the financial year ended 31 March 2024 Daty Park & Company Limit•d Chartered Accountants and R¢glster8d Auditors 4 Camegle Street Lurgan Co. Arrnagh BT66 6AS Northern Ireland Crossroads Care Nl CONTENTS Page Trustees, and Other Infomiation Trustees, Annual Rewrt Statement of Trustees. Responsibilities Independent Audilorfs Report 9- 11 Staternenl of Finanual Activities 12 Balance Sheet 13 Stslernonl of Cash Flows 14 Notes to the Financial Ststements 15-20 Crossroads Care Nl TRUSTEES. AND OTHER INFORMATION Trust Lorna Marlin Peter Bryans Allison Campbel Maggie Bennett Anne G￿lagher David Barday Marian Traynor Esthèr Stewart Biian Patters Sean McQuabJ Company Secretary Lcffia Martin Charlty Numbor In Northern Ireland 102188 Company Re9iStration Number NK130717 Registered Offi¢• and Pr5nelpal Addr Kincade Martin House 432 Upper Nthvlownards Road Belfast County Antrim BT4 3GY Ncrfthem Irdand Auditors Daly Park & Company Limited Charterèd Aecountants and Registered Auditors 4 Camegie Slreet Lurgan Co. Armagh BT66 6AS Northem Ireland Prlnclpal Bankern Dan5ke Bank Donegall Squar• Wast Belfast Co. Antrim BT1 fkls Ncythem Ireland Crossroads Care Nl TRUSTEES. ANNUAL REPORT tor the financial year ended 31 March 2024 The trustees present their Trustees. Repor¢ eomkn.ning the Direclors. Rewrt and Trustees. Report, and the aLtdited finanaal stslements for the financial year ended 31 March 2024. The finanaal statements are Prepa￿ in ac(J)￿arKe ￿ryth Ihe ConyJan*s Act 2006. FRS 102 'The Flnanaal Reporting Standar¥J applIt￿ble in the UK and Republ￿ of I￿lar¥J. and AccountiThJ and ReKK>itirNJ by ChaDlies'. Stslement of Recommended Prn¢ti￿ applicable to charities preparing their finanLial statements in accordan￿ with the Financial Repc¥ting Starthrd appl'cable in the UK and Republic of Ireland (FRS 102). The Trustees. Report contains the infomation required to be wovided in the Trustees. Annual Report under the Stslemenl of Recommended Practice ISORPI guhlelines. The trustees ol the crynpany are also charity trustees for th& purposa of thawity law and undgr thè companls constitution are known as MOM￿1S of the knard of trust88S. In this report the tnjstees of CroSsro￿S Care Nl present a sumNAry of its purpM)se, govemance. activities, achievemenls atml finances kn the financial finanaal year 31 M8fGh 2024. The charity Is a reglstered charity and her￿e the report aThJ results are presenled in a fomi which c(Ynplies WI￿ the quI￿rnents of the Companies Act 2006 and. although not obliged lo COM￿ wlh the Statement of Recornmended Practice applicable in the UK and Republic of Ireland FRS 102, the organisation has irnplemented its recommendations where reJer4nt irb these finanaal statenwnts. Mission. Obj•etives and Strategy ObJectlve$ The objects of the Company are, for the public benefft. lo relieve the stresses experienced by carers of aN ages and people with physul. menlal or sensory impairment within the famity or hon￿ by offering a respite service through the provision of community based care attendants and, at the di$¢yeb"￿ of the board and in ex￿pIlOna[ arcumstances. to provide such care attendants for disabled peO￿e akTh. ACHIEVEMENTS AND PERFORMANCE In the cjjrrent ecoN)mic dirnate, we continue to have chaifenging times in the Domiciliary Care seclor. CommunSty Care hours have steadied somewhat although generdlly. onty essential domicdiary se￿l¢e$ are readily available. Al the beginning of this year the living wage inrxeased by £0.92 per h)ur. This had a very sig)ificant impad on the number of wagès being paid each month. Unfortunately. the Injst orty increase¢J the hourly rate by £0.46 whi¢h left a considerable deficit ir¢ lunding. Our Young Carers project has continued with steady progress during the year with outsngs and events continuing to grow. We have been extremely happy wrth the furKling and specific grant aid received for the Young Carers Project durtng the year. The In Ywr Prime project conlJnu@s to w>vide supp¢xt through the project. although fijnding during this year has been down. We are stll actively looking for fuThthng for this project and Volwleers lo continue thi5 Vital wor The Activity and Sensory Rwm project has grovm this year. Wrth increased service5 due to funding, the thildren have benefited from the Holiday Project sch&rr￿ funded by the LFT Trust. We continue io actively seek to secure fvture nding for th8 Acllvity and Sensory Room to update equlpft￿nt for the Children. A signtficant tjevdopment this year has been the opening of our first Charity Shop. Thi5 endeavour is showing great success. and t￿S is mainly do*T) lo the vc4unteers that O￿late the shop on a ￿8￿Y basis. We aim to conb'nue to grow Ihrs Ven￿￿. Structure. Gov•rnanc• and Managemont Structure GOVERNING DOCUMENT Thg charity is a ￿l￿panY limited by guarantee and is governed by tts Memorandum and Artrcks of Assoualion dated 1998. The trustee5 of Crossroads ensure that the charity complie5 th the governing dorxJTrnt. TNstee5 also make sura that charity law requirements and other laws that appty to the charity are ts)rnpl￿d with. Crossroads goveming dc￿Ment decl￿ that - What the chari exists lo do its seasex ined in the ob. ts dausel ￿ adhered to. Crossroads Care Nl TRUSTEES. ANNUAL REPORT for the financial year end8(J 31 Marcn 2024 - What powers it has lo fvrthèr its otyects - How many trustee5 there should be and how they are apFoinled and renw)ved - Rules about trustees, meetings. Ihey are arraryd and COnd￿ted and recorded - How lo close down the charity Th8 directors who served during the year w8rn: B Patterson - Chairman E Stewart- Treasurèr M Traynor- Wice Charm￿n L Martin. Secretary D Barday S M¢Quaid A Gallagh P Bryans A Campbell M Bennett The Organisation is gov8m8d by the diTectCrfs who are s•k*cted by nomination lo the board. All major decisions are made by the directors wtho are responsible for the oveTsight and good wveman¢e of the charity. Day to day operational decisions are d¢Fegaled to the Chief Executive Offi￿r. APPPOINTMENT OF TRUSTEES TTUStees ar8 appointed in line the M8nw)randuwn & ArtirJ8s of Crossroads. Four truste8s ar8 a￿tt•d annually by the other trustees of tho charity attending the Annual General Meèbng to hold positions of Chairnan, Vice-chair, Treasurer a￿£ Sècretary. The trustees have powers to c(Tropl up to tsvo lurther membets lo fill spery8lisl r￿es. Govemance TRUSTEE INDUCTION AND TRAINING New tsustees undergo an orientat[￿ day io br￿f them on: - Their legal obligations under chanty and company law - Informing the new tnjslee on the content (rfthe MeThKJrandum and ￿tiCleS of Association - The con)mittee aThJ the decision makiThJ processes - The recent financial perforrnan￿ of the charity - During the induction day they will meet key emF4oyees and olher tnjslees - Tnjstees are encourdged to attend approwiale extemal training events to help with their rde as tnjstee ORGANISATION AND cOMMIT￿EEs Crossroads trustees meet quart8ty. bLrt rf a parlicular sutiect needs (￿&[ work Ih•n an extrwjrdinary meèting is caJl8d. Al certain tiffies a sU￿MmIttee, rf needay. is established to take ￿ spe¢Kr responsibllitles and to make recommendations lo the main tr¥)ard. An organisational chart is altached shthving the stwt#ure of the organisation whereby the board has overa responsibility ol Crossroads. RELATED PARTIES AND C(>OPERATION WITH OTHER ORGANISATIONS CTossroads have a parlnershrp vlth Ihe Britssh med￿ Assc¢lation INI) dating ba¢k many yeaTS. The BMA have been supporbve of the work of Crossroads and have enleTeii into partnership for the Yo¥Jng Carers project and the In Your Pn"me project. The majority of Cmssroads th)micHiary i8 *Jnd8d thr￿gh ¢ontra¢ts Heatth and Social Care Trusts. PAY POLICY FOR SENIOR STAFF Directors are unpaid volunteèrs VI*￿ have independent over. aThJ kgal responsibl￿ty for. the management and adminislralion of Crossroads. The Direc*0￿ of Crossroads gNe of thelr time freely arKJ no dlreclor re¢*tves remuneration. The senior management leam are the key personnel in thorye of the operat*)ns and day to day busness of the hartty. Senior staff a￿ appointed at a salary Ihal is deemed ￿asOnable for th8 POS¢tion. Thè pay of the senior staff is not increased rK)r rev￿wed. Crossroads Care Nl TRUSTEES. ANNUAL REPORT for ihe firkanuai year enued 31 March Z024 RISK MANAGEMENT Crossroads have 4 ISO'S- Intemat*)nal I￿ganisat￿)n for StsrHlardi￿ti0n A standard is a d0￿ment Ihal provwjes r4uirèments. speoficaticffls. guideEines or ¢haracteri5tic5 that can be Jjsed con51slenUy lo ensure procasses and Services are fil for their puryx)se. IS09001- Quality Managefflent System ISO 27001- Informabon Security Management System ISO 14001- Environmental Management System OHSAS 18001 - He￿th & Safety Man￿eMent System - Crossroads rewew on a regular basis the principal rÈsks and unc*rtaint*s of the organi5ation - Policies. systems and procedures are in place to mitigate risks identffied in the revièw - Procedures are implement8d to rninimise or manage any potential impact on Crossroads should dsks mat8ri8lise - Financial sustainabdity 13 the mapr risk for Cros$roads and regular a￿ undèrtaken lo ensure liquid funds to settle debts as they fall due are available - NOn-f￿ancI￿ risks Such as fire. health& safety, and f(*)d hygiene are managed by ensurng accreditation is up to date Financlal Review PRICING POLICY The cost for Domicilkary Care service is decided by •ath Health TTu3L The Trusts set the h¢)uty ratè that will Pay for our service. There is no negotiation - they operate on a 'take it c* leave if policy. Crossroads are aware through audit￿$ how rnuch an FKJur of cost and it is seldryn the o)st per hour that the Trust offets. The care rates offered by the Trust Boaid for the financial year 202&2024 was merely £0.46p per care h￿r increasing by onty 3%. and disappointingty no further increase Currently predicted April 2024. The Board a￿ happy wth the resLlts for th8 year. We have undertaken a significant rÈ*iew of our income and expenditure during tha yèar. This process highlighied a number of areas where we have been able to impl•mgnt C031 savings during the year. but which will also 98ner8ts fvrth8r savings in the ￿ming year. INVESTMENT POWERS AND POLICY Twstees have w)wer5 to invest and have d)osen lo buy property as an investrmgnt as well as a faciltty for opgrational matters. RESERVES POLICY AND GOING CONCERN Thè Trustees expecl that there are reserves of 3 months operating monies. Any surplus assets of the corrpany shall be applied solely to creating a general reserve for the (x)ntinuation and develcyrnent of the company. PLANS FOR FUTURE PERIODS It is Crossroads intention lo continue arwj buTri J wi the domKilary work that we undertake induding self4irected 5UPPOrt. We will also ¢(￿linUe to diversty in our charTtable %brJrk by apptying to grant making bodiès and trusts. We fully intend to continue our support of Young Carers in Northern Ire1ar￿ and our In Yc*Jr Prime PTojecL Results and Dlvidends Al the end of the finanaal yèar the ¢harity has assets of £1.317,61512023 - £1.303,886) and liabilttres of £109,604 12023- £108.978). The net assets of the thartty have increased by £13.103. Crossroads Caro Nl TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 Trustees The Cu￿ent Iruste&8 are as set rrttt on page 3 Loma Martin Peter Bryans lison Campbell Maggie Bennett Anne Gallagher Dawd Barclay Marian Traynor Esther Stewart Brian Pattersorb Sean McQuald In accordance with the Con51ilullon. the trustees retire by rotabon and, being ebgible. offer ￿MSelVeS for rekneledion. The secretary who served duiing the firrancral yearwas: Loma Marbn Compliance wÈth Sector-wlde Leglslatlon and Standards The charity engages pr￿actiVelY with legislation, stsndards and codes are develcyd for the sector. Crossroads Care Nl subscribes lo and is compliant with the followrwJ= The Companies Act 2006 The Charities SORP (FRS 102) Thè Audltors Daly Park & Company Limited, (Chartered AcC￿lnIaDts). wèrÈ appointed audltors by the trustees lo fill the r2sual vacancy and they have expressed their wtllingness to ￿tinue In Offi￿ In accordan￿ with the prowsions of Section 485 of the Companies Act 2006. Appr<)ved by th• Board of Trust••s on 17 Juno 2024 arHI slgngd on its behalf by: n Patterson Director Esther Stèwart Dlreetor Crossroads Care Nl STATEMENT OF TRUSTEES. RESPONSIBILITIES for the financial year ended 31 March 2024 The trustees, who are also olrectors of Crossroads Care Nl for the purposes of company law. are rosportsible for prepartng the )Inancial stalem9nls in accordance with applicable law and regulations. Company law requires the tnrstees as the directors to prgpare finanual ststernents for each finanoyal yew. UrKler that law the Iruslees have elected lo prepare the finanual statements in ￿)rdan￿ with United Kingdom Generally Accepted Accounting Practice (United Trfjngdom Accounting Standards and appli(2ble lawl induding FRS 102 'The Financial Reporbng Standard applicable in the UK and Republic of Ir81and' Section 1A (Small Entiliesl. Under ompany law the tru51ee5 rnust not approve the finanual slaternenls unless they are sab"sfied that Ihey glve a true aNI fair view of the state of affalrs of the ￿MpanY and of profil or loss of the company for that period. In prep8rfng these financl81 statements. the trustees are required to: select suitable accounting p￿iCieS and apply them consistently. observe the methods and prin(¥ples in the Charitie5 SORP make judgements and accounting estimatès that are rèasonable and prudent slate whether the financial stalernents have been prepared in aCCo￿ance wtth Applicab18 accounting standard5. Identify those stsndar These financial statements have been prepared in a(tordance with the $￿al provisions reiating to small ￿JMpanIeS within Part 15 of the Companies Act 2006. The financtal ststemen¢s have been prepared in accordance swth fhe provisions 8ppficable lo Ix)mp8ni8s subject to the small companies, regime and accordance wtth FRS 102 Yhe Finanual Re￿￿￿9 Standard applicable in the UK and Republic of Ireland.. apptying Section 1A of that standard. Approved by the Board of Trustees and authorlsed for Issue on 17 June 2024 and $5gned on Its behalf by L84L QL Patters0 Dlrector Esther Stewart Dlrector The notes on pages 15 to 20 form pwt ofth8 fnanraal ststemenls 13 Crossroads Care Nl STATEMENT OF CASH FLOWS fci me flnan￿81 year ended 31 Marcn 2LfI4 2024 2023 Notss Cash fl<>ws from operating activitsos Nel rnovement in fuTh Adjustments for. Gains and losses on Investrnents Depreciation Interesl rac8ivabJe and similar W￿•M8 13,103 274,064 170.0001 5.043 14.215) 5.182 110.2111 8.074 204.892 Movements in workir¥J capttal: fvloVeff￿nt in debtors Movement ￿ creditors 119.0471 626 {8,1921 11.569) Cash (used inygeneraled from operations {10,3471 195,131 Cash flows from investing athit5•s Int•r8St received Payments to acquire tangible assets 10.211 {6.272} 4.215 12.060} Net cash geneiated from investment adiwtses 3.939 2,155 Cash flow5 from financlng a¢tlvities AdVan￿S to subsidiarieslgroup compani&s {2.946) 2.354 Net Idecreaseifincr•asè in ￿$h and cash equlvalents Cash and ¢a$h equlvalents at thè beglnntng of the year 19,3541 626.248 199.640 426.608 Cash and cash equivalents at end of the year 11 616,894 626,248 14 Crossroads Care Nl NOTES TO THE FINANCIAL STATEMENTS for the financial year ended 31 March 2024 GENERAL INFORMATION Crossroads Carè Nl is a C4Jmpany lirrited by share5 incorporated in Northem I￿land. The registered office of the company is Kincadè Martin House. 432 Upper Nwylownards Road. Belfast, County Antrim, Bf4 3GY, Northèm Ireland which is also the principal place of business of the company The finanaal statements have been presenled in Pound {£) which is also the ftjnctional cJJrrerKy ol the company. SUMMARY OF SIGNIFICANT ACCOUNnNG POLICIES The following accounting policEs have been ap￿Ie