Community Advice Craigavon Limited IA company IlmSted ty guarantee, not havlng a share capltal) TRUSTEES. ANNUAL REPORT for the finanaal year ended 31 March 2024 The trustees present their Trustees, Annual Report, o)mbining the Directors. Report and Trustees, Report, and the audited financial statements for the finanaal year ended 31 March 2024. The finanaal statements are prepared in accordance wrth the Companies Act 2006, FRS 102 'The Finanaal Reporting Stsndard applicable in the UK and Republic of Ireland" and Accounting and Reporting by Charities.. Statement of Recommended Practi applicable to charities preparing their finanaal statements in a(xordance th the Finanryal Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021. The Trustees. Report contsins the infomation required to be provided in the Trustees, Annual Report under the Statement of Recommended Practi ISORPI guidelines. The trustees of the company are also charity trustees for the purpose of charity law and under the company's constitution are known as members of the board of trustees. In this report the tmstees of Community Advi Craigavon Limited present a summary of its purpose, govemance, activities, achievements and finanS for the finanryal finanryal year 31 March 2024. The company is a registered charity and hen the report and results are presented in a fomi which complies with the requirements of the Companies Act 2006 and, although not obliged to comply with the Statement of Recommended Practi applicable in the UK and Republic of Ireland FRS 102. the organisalion has implemented its recommendations where relevant in these financial statements. Principal Activity To provide advice, infomiatson and advocacy to help people with problems they fa and campaign lo improve the poliaes and praCtIS that affect peoples lives. Our Servi is free, confidential, independent and impartial. It is committed to jusb'c£ and equality and opposed to discrimination and its effects. Mission, Objectives and Strategy Mission Ststement To benefit the community of Craigavon, Portadown and Lurgan areas by the advancement of education, the prevention or relief of poverty, the advanrnent of health and the relief of those in need by reason of youth, age, ill-health, disability, finanryal hardship or other disadvantage. We provide advi, infomiation and advocacy to help people vh problems they fa and we campaign to improve poliaes and practices that affect peoples, lives. Our Servi is free, confidential, independent and impartial. We are committed to jusb'ce and equality and opposed to discriminats.on and its effects. In addition to this, the charity continues to campaign to improve the praCtiS and poliaes which affect people's lives. Structure. Governance and Management Structure Community Advi Craigavon Limited is a company limiled by guarantee governed by its Memorandum and Articles of Association. The company was recognised as a chanty by the Chanty Commission of Northern Ireland under the registration number NIC101573 in February 2015. In the event of the charity being wound up. the liabilrty in the respect of the guarantee is limited lo £1 per member of the charity. The company is under the control of the directors who are, therefore, acting trustees for the charity. Review of Activities. Achievernents and Perfornbance During the past year we have continued to work dosely wth our colleagues al Community Advi Armagh to develop the best model for delivery of advi ServIS across the Amiagh, Banbridge and Craigavon council area. Following the closure of Community Advi Banbridge in February 2023, we worked collaboratively to ensure that residents living in the Banbridge area continued to have access to an advi servi. In July 2023 we opened a new office in Banbridge Old Town Hall and introduwj a new single telephone number and website covering the Armagh Banbridge & Craigavon area. This was a further step towards the transfomation of advi(* ServIS in the Armagh, Banbridge & Craigavon area and brought us closer to a full amalgamation, whith was completed in Dernber 2024. Our achievements and perfOan throughout this period are captured through our progress reports and through our Annual Report. 2023124 has been another very busy year for the organisation wth our focus remaining on supporting the community through high quality holistic advi and advocacy. During the past year we dealt wtth more than 28,000 issues, including welfare beneffts advi and appeals casework, housing law, employment rights, consumer protethon. immigration, money and debt advi casework, community care and family and relationship matters. These cases generaled for dients more than £4,000,000 in additional income, backdated payments on appeal and discretionary waivers. Our debt team managed just under £2,500,000
Community Advice Craigavon Limited IA company IlmSted ty guarantee, not havlng a share capltal) TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 debt. This refleds how important our Servi is in the relief of poverty, sid(ness and stress. We have Continued to develop important partnership and c()Ilaborative working relationships which have helped us make a differen to many individuals both in short-term and the longer-term. This indudes our longstanding partnership work with Macmillan Canr Support, which allows us to run a dedicated advi project for people experienang cancer with a presen in the Mandeville unit at Craigavon hospital, our ABC wide debt Servi< helping people experienryng the finanryal pressure brought on by debt, our work with the Southem Health & Social Care Trust which enables us lo deliver a dedicated 'in-reach' advi dinic at the Bluestone Unil al Craigavon hospital where advisers can help mentally unwell inpatients and provide follow up support upon discharge and our continued relationship with the nab'onal charity Crtizens Advice which allows us to offer a means for clients to asS specialist pension guidance from Pension-wise fa to fa in our local OffiS. It also indudes our local partnerships with crisis support organisation, food pantries, foodbanks & others wrthin the local community and voluntary sector, to help us reach the most vulnerable people in our community and develop effective wrap around support networks. Our annu81 report sets out the stories of people vtho have needed our support and feedbad( about how our Servi has made a differen to their lives. Our seNice is". Independent - we wll always aci in the best interests of our dients. without Influen from any outside b(leS or agencies Impartial - There is no judgement or assumption - our Servi is open to everyone and we treat everyone equally according lo their needs Confidential - we wont pass on anything a dient tells us without their consent Free- our service is free at the point of delivery n¢xsne will pay for any part of the Se1 we provide Our staff team, volunteers and Board members represent the ethos and values of our organisation and are committed to responding to the needs presenting every day at our doors. Embedded in the fabric of Community Advi is their dedication to making lives better. Financial Review The results for the year and the charitys ffinanaal position at the end of the year are shown in the attached finana81 statements. The organisation generated a surplus of £33k in the cuent financial year. Reserves Policy The charity's policy is to achieve a level of reSoUS which matches Ihe needs of the organisation both at the current time and in the foreseeable fvlure. It is the reserves policy of the organisation that unrestricted funds, which have not been designated for a specific use, should be maintained at a level equivalent to beeen three and six months expenditure. The Trustees feel that these levels of reserves are essenb'al to enable the Charity lo (x)ntinue to provide its activrties for the foreseeable future. The Reserves Policy is an integral part of the charity's planning, budget and forecasts. Financial Results At the end of the financial year the company has assets of £253,31212023 - £231,111) and liabilities of £6,38512023 - £17,821). The net assets of the company have increased by £33,637. Reference and Administrative detsils Appointment of acting Trustees l Directors As described in the Arb'cles of Association a new director may be eligible for appointment if 21 days before the annu81 general meeting, written notice is deposiled wth the registered olf1 of the intended proposal, signed by a member and signed by the person being proposed, so as to indicate his I her willingness to be elected. Trustee Induction and Training New trustees are briefed on their legal obligation under charity and company law, the content of the Memorandum and Articles of Assoc4ation, the Board and decision making prosseS and renI financial perf0rrnan of the charity. Trustees are encouraged to view the Charities Commission website so as to gain a full understanding of trustee roles and responsibilities. Public benefit statement The Trustees believe that each of our purposes satisfy both elements of the public benefit requirement. Purpose One the advancement of education The direct beneffts which flow from Ihis purpose indude.. Training of Volunteers from the area of benefit. Education of people from the area of benefit as to their rights in relation to those areas of Nl legislation which directly affects them. People from the area of benefft wll not suffer through a lack of knowledge or an inability to express themselves. These benefils will be eVIdend through.. The number of volunteers trained eath year Feedback from clients who use our services This purpose does not give rise lo any ham. Purpose Two - the protection and presetvation of heaKh The direct benefits which Ilow from this purpose include.. Claiming welfare benefits for those who have a physical or mental disabiltty. Maximising the income of all dients who are in need.
Communlty Advice Cralgavon Limited IA company Ilmltsd by guarants•, not havlng 8 share ¢aplt•l) TRUSTEES. ANNUAL REPORT for the financSal year ended 31 Marth 2024 Reduclng the levels of stress and anxiety of Ihose In the area of beneffiL pd1j quallty advice to those In lll health. Provldlng a svJnp05ting service lo specialist organisations for those needing them. Providlng quality a(fvice to all those in the 8rea of ben8fi1 who are in distross du8 to the impact of Nl legislation. Thesg beneffts wll bg evidonced by". Amount of yearly benefit mMIsation recorded by GraaV0n Districl Citszens Athce Bureau. The numbers of peDpIp from the area of benefit using our sgrvice. Feedback frcNm tho p80ple in tho area of benefft. Th1$ purpose does not give rise to any ham7. Purpose Three- the llet of povety, sickness and distress The direct b6neffils which flow from this purpose indu¢Je'. Maximising the Income of 1 clients who ara in ne&J due lo wvaty sickness and distress. Reducing the levels of stress and aety of those in the area of benefiL Pn)viding quality advice on managing debt and clalmlng welfare benefits, tax relief arKI other practkd support to those In poverty. ill health and dlstress. Helplng dlents overcome fuel anij food poverty. Provldlng a srgnposting sep41ce to specialist organisatlons for those needing them. Providing quality advice and aVcy to all Ihose in the area of benefbt who are in distress due to th8 impact of Nl legislatlon. These benefits wll be evtdenced by. the amount of yeady income ggnerated for dienls recorded by Craigavon District Citizens Advice Bureau. The amount of debt managed for dients recorded by the bureau. Thg number of clients in the ¥Tga of benefit using tha SeCe. Feedba¢k from the dient$ WI use of service and othgr stakeholder5. Thi5 purpose dog5 riot gFve rsse to ory harm. The beneficiaries of these Purposes are those people residing In tha Craigavon Distrid Ar88 and across Northgm Irgland. A private bènafit to Trust885 may aris8 as a resu of ongoing trainin9 in Good Govemancè. Finance. and HR. ThUgh this trning Trusiees gain skills and oxp8rience which are transferrable to other settings. These beneffts are Inoderrtal and necessary to ensuf& the bènefit provlded to our benefidaries. A private benefft to indiwdual volunteers may arlse as a result of their basic training. Volunteers gain ski115 arHJ experience whith are transfgrable to other setting& Thase benefits are incidental and necss8ry to ensure the benefit is provided to our beneficiaries. Trusteos The trustees who seryed throughout the ffnan(a81 yaar. except a$ not8d. waro as folkn¥s: Martin Brian Stevenson lQeran Gerard MGGeough Hazel Ruth Craig Maria Mcveigh {ResvJned 20 December 2023) Nicola Lorraine Cinnamond Adrian James McParfand In accordance wbth th8 Constriution, trustees retire by rotalion and. being eligible, offer themsefvgs for reknelectson. The se¢xetary who served dudng the andal yearwas: Maria MGVeigh {ReswJned 20 December 2023) Compllanc• wlth S•dor-Wid• L8g15IatIt and Standards The company engages padi¥8 with 18gislation. staNlards and codes thIch are d8vdop8d for the sector. Community Athrice Craig8von Llrnited SUbsbaS to and is MplIant with tha folbMrwJ: The Companies Act 2006 The Chartties SORP {FRS 102} Approved by B0d of Tru8ts•s on 13 March Z035 and slgned on ft8 behalf ty: Nlcola Lorraln• Clnnamond Tru8tr• Kleran G•rard McGeo Trusts•
Community Advice Craigavon LlmFted IA company Ilmlt8d by guarantoè. not havlng a shar• capltal) STATEMENT OF TRUSTEES. RESPONSIBILITIES for the Ilnancial year ended 31 March 2024 The trustees. who are aiso (jrectO of Communlty Atfvlce Craigavon Limtted for the purposes of company law. are r8sponslbl8 preparing the finandal 3tst8ments In a¢iYrfdanc& Thth appllcable law and règulatkns. Company law requires the trustees as the directors to prepare finan31 ststements for each financial ygar. Under that law the trustees hav8 elected to prepare the financial statements in accordanc8 wth United Kingdun Generally Accepted Accounting Practice (Unrted "ngdorn Accounting Stsndards and applicable law) induding FRS102 Tre Financial Rewrting Standard applicable in the UK and Republic of Ireland". Under company law the Injstees must not approve the financial slalements unless they are satisfied that they gtve a true and fair view of Ihe state of affair5 01 th¢ oompany and ol the net Incorne or exporYIre oftho ¢ompany for that pari. In prepar5ng these financial statements. lh8 Irustee5 are rBquired to: 8elecl suitable accounting polici85 and appty them DJllsi51enUy, make judgements and estirnales that are reasonable and prudenL state whether the financval slatements have been prepared In accordance the relevant financial reportlng framework. Identify those slandards. and note the effeGt and the reasons for any material departure from those siandard5.' and prepare the finandal statements on the goiFvJ CODcem basis unless is inapwopiiate to presume thal the company wlll contlnue In operatn. The trustees confirm that they have compled wlth the above qUirements in prepartng the finandd Statements. The trust905 are responsible for keeping adequate accounting rets)rds that are suffi(i8nt to show anfl explain the companys transaclions and dcloSe with reasonable ac(yJr8cy al any Ime the financial Fosition of the company aThJ enable them to ensure thal the finanual statements comply wth the Companie5 Act 2006. TY are also responsible for safeguarding the assets of the company and hence for taknng reasonable steps for the prevention and detection of fraud and olh8r irr89ularftlss. Approved by tho Board of Truit•o8 on 13 March 2025 and •19n on Its b•haif by: Nlcola Lorralne Clnnamond Trustse Kl8ran Gera Trusts• McGe