VOLUNTEER NOW
(COMPANY LIMITED BY GUARANTEE>
CONSOLIDATED FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Contents
Page
Reference and Administrative Details
Trustees, Report (including the Strategic Report)
2-14
Independent Audit Report
15-18
Statement of Financial Activities
19-20
Balance Sheet
Statement of Cash Flows
23
Notes to the Financial Statements
24-38

VOLUNTEER NOW
{A COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
REFERENCE AND ADMINISTRATIVE DETAILS
Trustees
Dr Nick Acheson
Elaine Black
Philip Nathan Campbell
Helen Connolly
Jenny Ferguson
Jenny Marshall
Jeannie Mccann
Martin Mccarthy
Samantha Gillespie
Philip McDonagh
Julie Meredith
Marc Scott (Chairperson)
(Appointed 14 November 2023)
Company secretary and general manager
Denise Hayward
Reglstered office
Skainos Centre
239 Newtownards Road
Belfast
BT4 1AF
Sollcitors
Edwards and Co
28 Hill Street
Belfast
BT12LA
Bank
Ulster Bank Limited
91-93 University Road
Belfast
BT7 7FW
Registered auditors
Harbinson Mulholland
Centrepoint
24 Ormeau Avenue
Belfast
BT2 8HS
Company number
NI 602399
Charlty registratlon number
NIC 101309

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Report)
Structure, governance and management
The trustees present their report and the financial statements for the year ended 31 March 2024. The trustees,
who are also directors of Volunteer Now for the purposes of company law and who setved during the year and
up to the date of this report are set out on page 1.
Princlpal Activities and Results for the year
The principal activity of Volunteer Now is a regional to local infrastructure support organisation concerned with
the promotion, support and development of volunteering. Net outgoing resources for the charity amounted to
£240,308 (2023.. £6,080 incoming) and for the group £144,33412023'. £42.042 incoming).
Referenc8 and admlnistratlve details of the Charity, Its Trustees and advlsors
The organisation has a Board of TrusteeslDirectors of 12 with a maximum of 15 members allowed, 1
Chairperson appointed. 6 elected from the membership and 6 appointed and 2 co-options. The Board
members are all Charity Trustees and Directors ofthe company. The following individuals were members of
Board of TrusteeslDirectors of the organisation during 202314..
Dr Nick Acheson
lan Baxter-crawford
Elaine Black
Philip Nathan Campbell
Helen Connolly
Jenny Ferguson
Jenny Marshall
Jeannie Mccann
Martin Mccarthy
Samantha Gillespie
Julie Meredilh
Philip McDonagh
Marc Scott (Chairperson)
(Resigned 21 September 2023)
(Appointed 21 September 2023)
There were 33 staff employed by the organisation at the end of March 2024. The Chief Executive Officer is
Denise Hayward and the Leadership Team is comprised of Ruth Mulholland, Stephen Addy (from 313124),
(Nadine Campbell till 1417120231, Jane Gribbin, Kelli Cleland and Lindsay Armstrong.
The organisation provides a role description for the members of the Board. with additional role descriptions for
office bearers. Once members are elected or appointed to the Board, they are given an induction into the roles
and responsibilities of board members.. background about the organisation including mission. objectives,
operational and financial management. They are provided with an information pack including Copies of current
strategic and operational plans, relevant policies and procedures, staff structures and current key issues. New
directors and staff members are provided with an induction into the role and responsibilities of the Board of
Trustees., a skills audit of Trustees is also carried out regularly.
A number of sub committees are in place within the Board. These include Finance, Audit and Risk, Income
Generation and Communications and Executive Committee. These committees all have clearterms of reference
and report regularly to the Board. The sub-committee structure affords Trustees an opportunity to engage
actively in managing and monitoring the work of the organisation. An additional, time limited, 5ub-¢ommittee
has been put in place this year to support the strategic planning process.
The Board of Trustees meets on a six-weekly basis and the members are fully engaged in strategic oversight
of the organisation's work.

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Report) Cont'd
Related parties
Volunteer Now has one wholly owned subsidiary. Volunteer Now Enterprises Ltd. None of our trustees receives
remuneration or other benefits from their work with the charity.
Risk mana9oment
The Board of Trustees has considered the major risks to which Volunteer Now is exposed and systems and
procedures have been established to mitigate those risks. A risk register is produced and Trustees meet
annually with the Leadership Team to consider and score the risks identified. The risk registers and mitigations
in place are reviewed on a 6-monthly basis. Trustees review the information in detail in the Audit and Risk
Committee and this is then reported to the full board. We have continued to actively manage key risks with the
regular review of systems and processes, for example this year we have moved our data to cloud storage to
mitigate the risk of aging IT equipment and to support GDPR compliance. New issues which have emerged
this year are the difficult environment for recruiting and retaining paid staff. Mitigations have been put in place
such as a more flexible approach to recruitment and a review of staff benefits.
We continue to be mindful of the potential risk for Volunteer Now associated with its membership ofthe TPT NI
Charities Pension Scheme., a final salary scheme that was closed to new members in 2009. The scheme has
accrued a deficit which to date has been managed through agreed monthly payments. Volunteer Now's total
payments (deficit plus expenses} are currently £34,653 per annum. this will rise to £63,369.
The results of the valuation in September 2019, for the Scheme as a whole, showed that belween 2016 and
2019 the deficit reduced from £6.1 M to £2.4M. However in the latest 2022 valuation the deficit has increased lo
£3.2 million.
Due to the resulls from the most recent triennial valuation of the NICPS, which were shared with scheme
employers after the financial year end, showing that the deficit has increased again, TPT has instigated a higher
deficit contribution over a slightly longer period.
Further risks associated with the pensions scheme have also come to light including to the processes used by
TPT in the closure of the final salary scheme in 2009. These issues will be tested in a court case expected in
202412025. Any associated contingent liabilities are a key and ongoing focus of the Volunteer Now trustees.
Objectlves and Actlvlties
Volunteer Now's vision. mission and objectives are set out in the Strategic Plan 2020 - 2025. This Strategic
Plan was refreshed during 2022 a new strategic planning process is underway and will be completed by
November 2024. The Strategic Plan informs the annual Operational Plan that sets out key objectives. activities
and targets. The Operational Plan is monitored and reviewed on a six-monthly basis.
Our Vision
Building strong communities through volunteering.
Our Mission
Enabling people to offer their skills and time to build stronger, more active communities.
Values
Excellence and Creativity - We strive for excellence and creativity in all thal we do recognising that each
person's contribution is valuable.
Collaboration and Teamwork- We value working with others, building and maintaining effective
partnerships.

VOLUNTEER NOW
IA COMPANY LlhllTED BY GUAIiANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Report) Cont'd
Respect and Inclusion - We celebrate diversity and promote inclusion to build a culture based on due regard
for others.
Beneficiaries and Safeguarding - We focus on the achievement of positive outcomes for everyone involved
in volunteering and apply recognised safeguarding principles to our work.
Priorities and Outcomes 2023-24
Outcome 1: Improved communlty well-belng and personal development through volunteering
Priorities and Actions
Promote volunteering In order to Increase the number and diversity of volunteers.
Enable volunteering to be inclusive of groups, familie5, and individuals.
Provide a comprehensive digital recruitment resource.
Increase the number and diversity of opportunities for people to volunteer.
Develop youth volunteering and social action.
Extend volunteering opportunities for under 16s.
Support older people to volunteer.
Cary out a range of volunteering promotional events.
Increase the understanding of and recognltlon for volunteering.
Provide and communicate a strategic understanding of volunteering in Northern Ireland and
its links to the public policy context
Work with partners to recognise volunteering in both fomial and informal settings.
Provide evidence of the impact of volunteering for individuals and communities.
Increase recognition for young peoples, volunteering.
Offer high quallty volunteerlng opportunlties.
Effective recruitment and support of volunteers for Volunteer Now projects.
Support event volunteering
Support employer supported volunteering opportunities.
Outcome 2.. Improved volunteering Practice In organisatlons
Priorities and Actions
Develop and promote best practice in volunteer management to all volunteer involvlng
organisations.
Develop and deliver high quality Iraining and information based on recognised standards including
the use of digital lechnology.
Build recognition for the profession of Volunteer Management
Support the measurement of the impact of volunteering for individuals and communities.
Develop partnerships and Collaborative working with relevant organisations.
Develop and promote best practice In governance.
Provide good practice and support on govemance.
Support the recruitment and development of Trustees.
Develop and promote best practlce In befriendlng.
Support the development of good practice in befriending.

VOLUNTEER NOW
IA COMPANY LIMITED B Y GUARAPITEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Dlrectors Report) Cont'd
Outcome 3: Improved safeguarding practice in organisations
Priori
and Actions
Provide support and information on standards of practice for safeguarding vulnerable groups.
Actions..
Develop and provide training on good practice, policies, and procedures for safeguarding
vulnerable groups.
Provision of Access Nl Umbrella Service which allows groups to carry out their checks without
registering directly with Access Nl.
Develop partnerships and collaborative working with relevant organisation5.
Outcome 4: Sustainable, well managed organisation {Volunteer Now)
Priorities and Actions
Ensure effective governanc8.
Robust governance arrangements in place
Robust risk management in place.
Ensure effective use of resources.
Timely robust and transparent financial planning and monitoring.
Income base that ensures effective delivery of services and development of appropriate level
of unreslricted reserves.
Effective recruitment and management of staff.
Creative development of new services.
Robust management and delivery of internal and external IT systems.
Effective facilities Management.
Ensure effective capture and management of data.
Effective Data Management Processes
Effective monitoring and evaluation of organisational outcomes
Public Beneflt
The purpose of Volunteer Now is to advance Citizenship and community development by promoting and
supporting volunteering. Set out in this document is a statement of our achievement and performance in
delivering this purpose and the benefit to our beneficiaries. Trustees have had due regard to the Charity
Commission Guidance in relation to the Public Benefit in producing this report.
Achievements and Performance
Outcome 1: Improved communSty well-belng and pe￿onal development through volunteering
1: Promote volunteerin
in order to increase the number and diversit of volunteers.
Priori
This year has seen a continued effort to recruit new volunteers and the team have been busy supporting
organisations and promoting volunteering to raise awareness of the variety of opportunities which exist. Mobile
opportunities, where staff take a table lop volunteering activity to people, remain popular with 96 opportunities
reaching 1,518 new volunteers. 21 employer supported volunteering programmes were delivered involving 292
people.

VOLUNTEER NOW
IA COMPANY UMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Report) Cont'd
We continue to use the volunteer recruitment and management platform Be Collective as the main vehicle for
individuals to find local opportunities online. The platform also allows organisations to promote opportunities..
114 new organisations registered on the platform and 574 new volunteer opportunities were endorsed by
Volunteer Now throughout the year. The tolal opportunities available at the end of March were 2,161 with
620 organisations overall registered on Be Collective. These organisations all receive regular information and
access to direct local support.
1,656 new volunteers regislered on Be Collective during the year and the team directly supported 1,518
individuals to volunteer. 463 queries from individuals were answered in relation to volunteering support.
During 202314, we actively promoted volunteering opportunities using the website, social media, opportunity
sheets and in person events. We received new funding lo support the promotion of volunteering to young
people and 26 schools were engaged reaching over 2.445 young people. During the year we delivered 89
information stands. We had radio coverage on BBC Radio Ulster, and a range of printed media including
Down Recorder, Mourne Observer, Belfast Telegraph and Spectator. We aim for a daily social media
presence with an increase in our presence on Instagram thi5 year. At the end of the year on Facebook, the
main Volunteer Now page had 11.7k followers (lifetime). link Clicks of 3.6k, content interactions of 10.6k and a
reach of 152.7k. We have 5,765 followers on X and 606 followers on Linkedln.
Opportunity sheets were developed for each of our areas and updated as new opportunities were registered, at
minimum quarterly. 4,790 opportunity sheets were distributedldownloaded this year. Throughout the year we
directly reached over 1,500 individuals through 71 talks and workshops.
Volunteers, Week was launched in partnership with UK Campaigns Group in March 2023 for the event in June
2023 with Scouts Nl, EBM, Age Nl and Street Soccer Nl_ We directly supported over 90 organisations to
recognise their volunteers in Northern Ireland. Our Volunteers, Week reach on our website page was 1,936..
Volunteers Week Resources- 552, Social media reach: Twitter impressions (7 day period) - 8,891., Impressions
(per day) - 1,300- Facebook Reach of 12,342 and Instagram Reach of 335.
Priori
2.- Increase the understandin
of and reco
nition for volunteerin
During the year Volunteer Now advocated for volunteering as part of the Department for Communities
Infrastructure Reference Group, community planning partnerships and we jointly chaired the government and
voluntary and ¢ommunity sector Joint Forum. We are active members of a range of ne￿orkS such as: the
South West Age Partnership., Neighbourhood renewal partnerships.. Newry Age Friendly Alliance.. Caring
Communities., Safe and Well ￿e￿orks., Newry Older Peoples Forum., Down Older Peoples Forum,. Locality
Planning Group. Newry Intercultural Forum., ABC Loneliness Network-, Armagh Place Shaping Network..
Armagh, Banbridge and Craigavon Community and Voluntary Sector Panel; Mid and East Antrim and Antrim
and Newtownabbey Loneliness Networks; ROC.. Community Health and Wellbeing Sub-Group: Northern Health
and Social Care Trust Volunteering Group,. Antrim and Newtownabbey Inlercultural Forum and Lisburn and
Castlereagh Community Planning Partnership and the Council's Health Inequalities Forum. We have worked
closely with statutory, community and voluntary groups in Ards and North Down, Belfast, Mid and East Antrim
and Newry Mourne and Down with regards to the involvement of refugees and asylum seekers as volunteers.
We worked in partnership with Volunteer Ireland, Queens University and Dublin City University to undertake a
piece of research to look at the volunteer management practice of organisations successfully integrating migrant
volunteers. We have published a research report and developed training and a toolkit to share the learning.
Volunteer Now hosted a conference on the power ofvolunteering in Belfast City Hall. Over 60 delegates heard
inputs from Martin J Cowling and Rob Jackson about the changing nature of volunteering and how to understand
the impact of volunteering.

VOLUNTEER NOW
IA COMPANY UMITED BY GUARANTEEI
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Dlrectors Report) Cont'd
Volunteer Now is continuing to work with Ulster University and the Northern Health & Social Care Trust to
deliver a pilot study called the MATILDA project. This project aims to match older adu115 With learning
disabilities to local community groups. In these groups, there are volunteer 'mentors' who will act as the point
of contact for the older adult with learning difficulties and the research team, ensuring that the participant is
engaging with the group regularly and enjoying their experience. The role of Volunteer Now in this project is to
identify the local community groups which suit the needs (interests. travel, timings, etc.) of the participants.
identify volunteer 'mentors' and provide them with training to ensure they are confident and competent in their
role. We will also provide regular. ongoing support to the mentors, participants, and their familylcarers
throughout the project period. Volunteer Now also sits on Matilda Trial Management Group which meets bi-
monthly providing updates on the project and helping to shape future direction of the study.
The Volunteer ImpactAwards continueto grow, 588 young people registered this yearto receive ImpactAwards',
581 certificates were presentedldelivered., over 55,100 hours recognised from Challenge to 600 Hour Awards.
Volunteer Now also supports the #iwill movement in N Ireland building awareness and involvement in yOLrth
social action. During this year we supported a ne￿Ork of 13 #iwill ambassadors and worked with UK Youth
and Volunteering Matters to deliver the UK movement.
During this year. 70 recognition events were supported by the team at a local level throughout the year among
them, Newry Mourne and Oown Sports Awards and Lisburn and Castlereagh's Mayors Awards. We also
supported The Executive Office and Community Relations Council with their Good Relations Awards, including
promotion of the Volunteering Award.
Priori
3.. Offer hi
ualit
volunteerin
ortunities.
Our befriending work with older people in Belfast has been busy during the year with 50 older people receiving
2,636 hours of befriending support from volunteers.
Our driving service for older adults in Belfast supported journeys for health appointments and other wellbeing
activities. The shopping support role developed during the pandemic has been maintained due to the needs of
service users.
In total 84 clients were supported with driving or shopping support,. 2,687 volunteer hours were given and 1,653
client journeys were completed. Volunteer Now staff provided over 1,224 support contacts to volunteers and
delivered 5 training sessions and 8 social events for volunteers.
Our driving scheme for looked after children for South-Eastern Trust continues to provide regular school runs
as well as travel to summer schemes and contact visits, transport is also provided to older people. 121 clients
were supported through 20 volunteers driving 3,412 journeys covering 82.577 miles giving 4,337 hours.
Ourwork to support older people's groups through the Shankill and West Belfast Forums and the G6 continued
with highlights this year including the creation of a drop in hub for older people at 2 Royal Avenue, Belfast.
34 meetings of the Forums and the G6 took place during this year and 840 hours of support were delivered to
older people's groups.
9 outings and social gatherings were organised involving 231 older people and 91 older people took part in
regular line dancing classes. Four older peoples, volunteering challenges involving 67 people were
organised. Thi5 year 8 training sessions were delivered with 118 participants and £44,242 was secured for
older people's groups.

VOLUNTEER NOW
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FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (includlng the Directors Report) Cont'd
We delivered 4 older people's newsletters and a variety of other publications to support older people. We also
continued to work with older men, with 2 training sessions delivered to 48 older men and a men's health day
attended by 115 older men. A women's health day attended by 160 older women was held and 5 volunteer
challenges took place involving 145 older men.
Volunteer Now, delivered the volunteer support for a range of events this year including Balmoral Show, Lap
the Lough, One Young World and Antrim Coast Half Marathon, Eats & Beats and Wake the Giant. Over 395
volunteers were involved in these events.
Our support to the Ukrainian Assistance Centres finished during this year. It had been delivered in
partnership with British Red Cross and Ulster GAA and in total 89 volunteers provided 5,250 volunteer hours
contributed, 5,151 families supported at 183 assistance centres across 6 locations.
A total of 32 wellbeing workshops were delivered supporting 444 individuals
Outcome 2: Improved volunteering practlce In organlsations
Priorit 1 . Develo
or
anisations.
and
romote best
ra¢tice in volunteer mana
ement to all volunteer involvin
We delivered 10 Volunteer Organisers Linking Together (VOLT) sessions during the period between April
2022 and March 2023, with a total of 220 attendees. There were a range of topics relevant to such as
Recognitionlvolunteers Week. Asylum Seekers and Refugees and Kings Award for Volunteering.
The website continues to be reviewed and updated and it continued to be a popular resource with 334,301 page
views and 13,065 downloads of materials.
Volunteer Now Enterprises delivered 29 programme courses with 498 participants.
Volunteer Now continues to manage the Investing in Volunteers Standard assessment process in England and
Wales. 13 organisations in total achieved the IIV standard in N Ireland and Republic of Ireland this year. 65
volunteer management health checks were completed with organisations. A licence agreement to offer
Volunteer Friendly, a volunteer management standard for smaller organisations has been put in place and the
first organisations are going through the process of assessment.
Volunteer Now is an active member of a range of networks to raise volunteering issues including, Developing
Governance Group. Joint Forum, UK Volunteering Forum, #iwill Partnership, Strengthening Communities for
Health Steering Group, Community Development Transformation Group (PHA), NICVA, Volunteer Ireland,
Libraries Nl, BITC, Local community ne￿OrkS, rural support ne￿OrkS, CBI, CIPD, HASP, HAP, APB, Active
Belfast Partnership, Age Friendly Belfast, Befriending Network, Working Together to Reduce Social Isolation,
Counci15, Trusts and other voluntary and community organisations.
Priori
2.. Develo
and
romote best
ractice in
overnance.
Through our role as joint secretariatfor the Developing Governance Group, Volunteer Now was able to upgrade
the DIY Committee Guide in line with the new Code, 347 Codes and 1,422 health checks were
downloaded thi5 year. The updated w.diycommitteeguide.org had 163,253 users during the year. Governance
sessions have been provided a5 part of the training calendar and individual tailored sessions have also been
provided.

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE}
FINANCIAL STATEMENTS
FOR THE YEAR ENOEO 31 MARCH 2024
TRUSTEES. REPORT (including the Directors Report) Cont'd
Priorit 3.. Develo
and
romote best
ractice in befriendin
Volunteer Now facilitates a ne￿ork for organisations operating befriending projects and the network met 4 times
during the year, 22 organisations are part of this ne￿ork. An updated directory of befriending services was
launched in March 2024.
Volunteer Now co-ordinated the Befriending Week Campaign in November on behalf of the Befriending
Ne￿ork, highlighting the vital role volunteers play in delivering this service through a social media campaign. 2
training sessions were delivered tothe Befriending Network, one session on elderabuse and the second session
on domestic abuse and sexual violence.
Outcome 3: Improved safeguarding practice in organisations
Priorit 3.. Provide su
ort and information on standards of
ractice for safe
uardin
vulnerable
rou
Promotion of online courses for both Keeping Children and Adults safe continued. 9 Keeping Children Safe
courses were delivered live online with 142 people attending and 24 Keeping Adults Safe courses were
delivered live online with 346 people attending. The majority of participants said that the training would have a
high impact on their worklwork of their organisation. The funding for the Keeping Children Safe and the Belfast
Trust and South Eastern Trust Initiatives finished on the 30th September 2023 and so delivery under this project
finished with a recognition event for the trainers and a celebration of the impact of the project.
Volunteer Now standards and guidance continue to be promoted via training, enquiries, other publications and
on social media. The team dealt with 550 safeguarding queries and ran online safeguarding forums which
focused on the closure of the Keeping Safe Initiatives.
There were 2.354 downloads of safeguarding publications during this period. Keeping Children Safe.. Our Duty
to CaTr, Keeping Adults Safe.. A Shared Responsibility, Keeping Safe training leaflets and Keeping Children
and Adults Safe: Policy Standards were among the most popular downloads.
Volunteer Now's umbrella body service continues to process Access Nl checks. 750 Access Nl checks were
completed during the year.
Volunteer Now is active in a range of safeguarding networks including Keeping Safe Initiative Steering groups
(until Dec 20231, all Local Adult Safeguarding Partnerships and relevant subgroups. We are active members
of the Access Nl Stakeholders Forum and the Safeguarding Children in Sport Strategic Group. We are also
active members of the recently formed Interim Adult Protection Board Training and Development Subgroup.
Benefit to Beneficiaries
Volunteer Now's purpose relates to promoting and supporting volunteering. Our beneficiarie5 are members of
the public, volunteers, volunteer involving organisations. service users e.g., within the driving and befriending
schemes we run and employers. Any small private benefit which may accrue from our work is incidental such
as a sense of wellbeing to those who volunteer.
Impact
The outputs from our work are listed above, however we have sought to collect feedback from service users
about the difference our work is making to the people involved.

VOLUNTEER NOW
{A COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (includlng the Director5 Report) Cont'd
Outcome 1: Improved community well-being and personal development through volunteering
°Thank you so much foryour session on Saturday. It was bn"Iliant. The athletes and mentors loved the
chance to do some volunteenng and to leam about volunteering. It was such a fun, engaging session and we
are so grdteful to you both for giving up your time to talk to the athletes. You have inspired them to volunteer
more.. Special Olympics
' Thank you very much - you have been such a help."
NHSCT-Case Worker
supported 8 young Se￿iCe user get a volunleer role..
Feedback from the Driving, Shopping Support & Befriending Service User Satisfaction Survey 2023124
100 % Strongly agree that the scheme is well run, offering the support that is needed.
1 OOtsA Agree or strongly agree that having a volunteer has improved their emotional and physical health and
wellbeing.
720A of Servi￿ users look forward to their volunteer calling a tremendous amount.
"l absolutely love my volunteer befrienderfs visits. We couldn't get on any better. I look forbvard to her
comlng every week."
Befriending service user
"I think it's great, before flnding you l used to dread golng to appointments. You are very
approachable, and I couldn't fault the service."
Driving service user
'1 couldn't do without my volunteer. She's such a nice person and so wllling to help." . Shopping
Support service user
Outcome 2: Improved volunteering practlce in organlsations
°Thank you so much for today. I really enjoyed il and after 20 years as a Manager of volunteers l am always
looking for better ways to wort with and for them. It is an ever changing envimnment and I have always tried
to be flu￿ and flexible in my approach but today was very infomiative and l am going to try to get our
organisations application fomis adapted to be easier and infonnative without being wordy. So thank you
again and I hope to wort with you in the future." Charity Shop Manager
Thank you so much for all the information and contacts - it's been incredibly helpful. I'm currently constructing
a synopsis of our various day opportunities projects which I hope to post on the Volunteer Now website. Also,
it's amazing to see all the great courses that are offered I know that my employer was keen to look into
training surrounding volunteers, so this has also been so useful. Thank you once again for all your guidance
and assistance- Volunteerlng Organisation
"Absolutely delighted to be able to receive the Award and have recognition. Good process to go through our
policies and procedures once again., Volunteer Friendly Recipient
"Thank you so much for the training at the weekend. The feedback has been brilliant from young people and
staffl"
Governance Training Reciplent
'Need more training sessions like this,! 'Very informative, a lot to bring back to my organisation Training
attendee

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEEI
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT {including the Directors Report) Cont'd
Outcome 3: Improved safeguardlng practice in organisations
79°/o of staff and volunteers said the training would have a high impact on their worklthe work of their
organisation and 200A felt it would have a medium impact. Organisations more aware of how to run services
and activities safely.
Volunteers
Our volunteers are vital, and we could not deliver our services without them. Trustees want to thank the
volunteers for their continued support and for the difference they make to so many people. Over 200 volunteers
are directly involved in the organisation providing community services such as befriending, shopping support
for older people and transport services, as well as Advisory Committee members for a range of projects. The
contribution of such individuals is invaluable to the delivery of front-line support to older people, people who are
isolated and young people, particularly those in care. It also provides an opportunity for older volunteers to
support their peer group and to act as ambassadors encouraging other older people to get involved in
volunteering. Volunteer Now also has a very active team of event volunteers of approximately 1,000 people, a
number ofwhom have been actively volunteering throughout this year by supporting., One Young World Belfast,
Antrim Coast Half Marathon, Lap the Lough, Wake the Giant, Eats and Beats Festival and Balmoral Show.
Challenges Faced
There has been an increased focus again this year on recruiting new volunteers and maintaining existing
volunteer numbers. This has led to an increasing demand for our services while resources have not kept pace
with that demand.
This year we saw the end of the Department of Health Core funding for our safeguarding service. This has
meant that we have had to move most of our safeguarding training services into our social enterprise and are
no longer able to offer as much low cost or free training.
We have experienced issues in recruiting and retaining the right staff this year and with a new Peace Plus
project now in place in partnership with Mencap we have been working to recruit new staff. The new project
provides us with the opportunity to re-engage with the EOTAS provision for young people excluded from school.
vmth renewed funding from VSB Foundation and Ulster Garden Villages we have been able to re-establish our
schools programme.
The Board and Leadership Team have continued to take a prudent approach to build resilience in the
organisation. This is in order to help manage the pension deficit which provides an ongoing challenge for us. In
part this challenge comes from the uncertainty around the remaining deficit due to fluctuations of the stock
market and in part through contingent liabilities. The Pensions Trust have identified an anomaly in their
administration of the now closed final salary scheme and this has led to a question before the high court which
ha5 the potential to increase Volunteer Now's liability in the scheme. Trustees have been monitoring this issue
closely.
Future income security is always challenging in the context of short-term project funding and a reliance on
diminishing public sector funding. The Board have continued to work to generate new 50urce5 of income during
this year and we have been fortunate to have some funding from Dormant Accounts to help us explore options
at the end of the Department of Health safeguarding funding.
We have continued to Work in partnership with a wide range of organisations including Libraries Nl, many
Councils and Health and Social Care Trusts, British Red Cross and Ulster GAA. We have 1,083 members and
we continue to engage with them through the provision of informalion and training in line with feedback and
trends within volunteering, safeguarding and governance.

VOLUNTEER NOW
IA COMPANY LIMITED B Y GUARANTEE
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Dlrectors Report) Cont'd
Flnanclal Review
At the end of the year Volunteer Now (the parent charity} indicated an unrestricted fund deficit of £641 (before
recognition of pension adjustments and transfers} and a restricted funds deficit of £19,931 giving an overall
deficit of £20,572 before pension adjustments. A £219,736 deficit on revaluation of the charity's defined benefit
scheme was recognised resulting in an overall reported deficit of £240,308. Fund balances brought forward
were £399,921 in surplus therefore fund balances at 31 March 2024 were £159.613 in surplus. The overall
consolidated deficit (for the charity and the trading subsidiary) at 31 March 2024 was £144,33412023.' £42,042
surplus). The Trustees believe the charity is a going COn￿rn.
Prlnclpal Funding Sources
Aside from the income generated by Volunteer Now Enterprises through their services, the principal funding
Sources for Volunteer Now is currently by the way of grant and contract income.
ReseThes Policy
Volunteer Now is a member ofthe Nl Charities Pension Fund. This fund is in a deficit position and a repayment
plan is in place until 2028. Volunteer Now showed this deficit position regarding the pension fund in our accounts
on 31 March 2024, We will continue to monitor this closely over the coming year as it may well be affected by
future market fluctuations both positive and negative. The reserves policy for the organisation needs to be seen
in the context of this deficit.
Our policy is to maintain a level of unrestricted reserves that is at least equivalent to six months, salary costs
plus three months, running costs for the charity. Based on the budgeted expenditure for 2024125 the target
figure is £519.391. At 31 March 2024. our unrestricted reserves. excluding the deficit on our pension scheme,
was £339,397.
These reserves will allow the organisation to Protect its sustainability and the services it provides to its
beneficiaries and will provide a contingency fund for..
Supporting cash flow
Redundancy payments for projects coming to an end.
Short term pension deficit repayments
Meeting unexpected events e.g. sudden withdrawal of funding, emergency etc.
12

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEEI
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Report) Cont'd
Plans for future periods
We continue with the implementation of our strategic plan, delivering on the following outcomes:
Outcome 1: Improved community well-being and personal development through volunteering
Outcome 2: Improved volunteering practlce in organisations
Outcome 3: Improved safeguarding practice in organlsations
Outcome 4: Sustainable, well managed organisation (Volunteer Now)
We will develop a new strategic plan in partnership with members and stakeholders.
We will continue the roll out of Volunteer Friendly across N Ireland in partnership with the other Volunteer
Centres.
We will continue to develop use of the Be Collective volunteer matching platform and will support individuals to
find a volunteering opportunity.
We will continue to support organisations to develop their volunteering. in particular to help to build more flexible,
opportunities which will be attractive to a wide range of people.
We will continue to advocate for volunteering at a public policy level and will seek opportunities for future
research to build our understanding of volunteering.
We will re-develop our website in 2024125.
We continue to strive to make Volunteer Now a resilient. partnership driven organisalion which can deliver for
beneficiaries and members in the future.
We will continue to explore opportunities for closer working relationships with other organisations in the sector.
13

VOLUNTEER NOW
{A COMPANY UMITED B Y GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
TRUSTEES, REPORT (including the Directors Reportl Cont'd
Trustees, responsibilities statement
The trustees (who are also the directors for the Pufposes of company law) are responsible for preparing the
Trustees, Report and financial statements in accordance with applicable law and United Kingdom Accounting
Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the trustees to prepare financial statements for each year which give a true and fair view
of the state of affairs of the group and charitable company and of the incoming resources and application of
resources, including the income and expenditure, of the charitable group for that period. In preparing the
financial statements, the trustees afe required to:
seled suitable accounting policies and then apply them consistently.,
observe the methods and principles in the Charities SORP;
make judgements and estimates that are reasonable and prudent;
State whether applicable UK accounting standards have been followed, subject to any material
departures disclosed and explained in the financial statements., and
prepare the financial statements on the going concern basis unless it is inappropriate to presume that
the Charity will continue in business.
The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at
any time the financial position of the group and charitable company and to enable them to ensure that the
financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the
assets of the group and charitable company and hence taking reasonable steps for the prevention and detection
of fraud and other irregularities.
Disclosures of Snformatlon to audltors
In so far as the trustees are aware at the time of approving our Trustees, Report..
there is no relevant information, being information needed by the auditor in connection with preparing
their report, of which the group's auditor is unaware, and
the trustees, having made enquiries of fellow directors and the group's auditor that they ought to have
individually taken, have each tsken all steps that helshe is obliged to take as a director in order to make
themselves aware of any relevant audit information and to establish that the auditor is aware of that
information.
1411112024
The Trustees, Annual Report was approved by the trustee5 On .
By order of the trustees
Mar
Chasrperson
14

VOLUNTEER NOW
(A COMPANY LIMITED B Y GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF VOLUNTEER NOW
Opinlon
We have audited the consolidated financial statements of Volunteer Now for the year ended 31 March 2024
which comprise the Consolidated Statement of Financial Activities (including Income and ExpenditureAccount),
the parent charitable company Statement of Financial Activilies (including Income and Expenditure Account),
the Consolidated Balance Sheet. the parent charitable company Balance Sheet, the Consolidated Ststement of
Cash Flows and the related notes. These financial statements have been prepared under the accounting
policies set out therein.
In our opinion the financial statements..
give a true and fairview of the state of the group and the parent charitable company's affairs as at 31 March
2024 and of its surplus for the year then ended..
have been properly prepared in accordan￿ with United Kingdom Generally Accepted Accounting Practice.,
and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basls for opinlon
We conducted our audit in accordance with International Standards on Auditing (UK) IISAS (UK)) and applicable
law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit
of the financial statements section of our report. We are independent of the charitable company in accordance
with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the
FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these
requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a
basis for our opinion.
Concluslons relatlng to golng concern
In auditing the financial statements, we have concluded that the trustees, use of the going concem basis of accounting
in the preparation of the financial statements is appropriate.
Based on the work we have perfomed, we have not identified any material uncertainties relating to events or
conditions that. individually or collectively, may cast significant doubt on the charity's ability to continue as a going
concern for a period of at least hvelve monlhs from when the financial statements are aulhorised for issue.
Our responsibilities and the responsibilities of the trustees wilh respect to going concem are described in the relevant
sections of this report.
Other Infomiatlon
The trustees are responsible for the other information. The other information Comprises the information included
in the annual report, other than the financial statements and our auditor's report thereon. Our opinion on the
financial statements does not cover the other information and, ex￿pt to the extent othe￿iSe explicitly stated in
our report. we do not express any form of assurance conclusion thereon.
In connection with our audit of the financial statements. our responsibility is to read the other information and,
in doing so, consider whether the other information is materially inconsistent with the financial statements or our
knowledge obtained in the audit or othemise appears to be materially misstated. If we identify such material
inconsistencies or apparent material misslatements, we are required to determine whether there is a material
misstatement in the financial statements or a material misstatement of the other information. If, based on the
work we have performed, we conclude that there is a material misstatement of this other information, we are
required to report that fact.
We have nothing to report in this regard.
15

VOLUNTEER NOW
IA COMPANY LIMITED BY GUAFiANTEE}
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF VOLUNTEER NOW {CONT'D}
Opinlons on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of our audit..
the information given in the trustees, report for the financial year for which the financial statement5 are
prepared is consistent with the financial statements., and
the trustees, reFQrt has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the group and its environment obtained in the course of
the audit, we have not identified any material misstatements in the trustees, report.
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to
report to you if, in our opinion..
adequate accounting records have not been kept, or retums adequate for our audit have not been received
from branches not visited by us; or
the financial statements are not in agreement with the accounting records and retums., or
certain disclosures of trustees. remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit., or
the trustees, were not entitled to prepare the financial statements in accordance with the small companies,
regime and take advantage of the small companies, exemptions in preparing the directors, report and from
the requirement to prepare a strategic report.
Responsibllities of trustees
As explained more fully in the trustees, responsibilities statement, the trustees (who are also the directors for
the purposes of company law) are responsible for the preparation of the financial statements and for being
satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud
or error.
In preparing the financial statements, the trustees are responsible for assessing the group's ability to continue
as a going concern. disclosing. as applicable. matters related to going concern and using the going concern
basis of accounting unless the trustees either intend to liquidate the group or to cease operations, or have no
realistic alternative but to do so.
Auditor's responsibllltles for the audlt of the financial ststements
Our objedives are to obtain reasonable assurance about whether the financial statements a5 a whole are free
from matertal misstatement, whether due to fraud or error, and to issue an auditor's report that includes our
opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in
accordance with ISAS (UK) will a￿ayS detect a material misstatement when it exists. Misstatements can arise
from fraud or e￿or and are considered material if, individually or in the aggregate, they could reasonably be
expected to in15uence the economic decisions of users taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures
in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities.
including fraud. The extent to which our procedures are capable of detecting irregularities. including fraud. is
detailed below.
16

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF VOLUNTEER NOW (CONT'D)
Our approach to identifying and assessing the risks of material mi5Statement in respect of irregularities, including
fraud and non-compliance with laws and regulations, was as follows-.
the engagement partner ensured that the engagement team collectively had the appropriate cornpeten￿,
capabilities and skills to identify or recognise non-compliance with applicable laws and regulations;
we identified the laws and regulations applicable to the group through discussions with trustees andlor
senior management, and from our commercial knowledge and experien￿ of the sector,.
we focused on specific laws and regulations which we considered may have a direct material effect on
the financial statements or the operations of the group, including Companies Act 2006, Charities Act, dala
protection, anti-bribery, employment, environmental and health and safety legislation
we assessed the extent of compliance with the laws and regulations identified above through making
enquiries of management and inspecting legal correspondence, and
identified laws and regulations were communicated within the audit team regularly and the team remained
alert to instances of non-compliance throughout the audit.
We assessed the susceptibility of the group's financial ststements to material misstatement, induding obtaining
an understanding of how fraud might occur, by:
making enquiries of management as to where they considered there was susceptibility to fraud, their
knowledge of actual, suspected and alleged fraud.. and
considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and
regulations.,
To address the risk of fraud through management bias and override of controls, we..
performed analytical procedures to identify any unusual or unexpected relationships.,
tested joumal entries to identify unusual transactions.,
assessed whether judgements and assumptions made in determining the accounting estimates set out in
Note 2 were indicative of polential bias., and
investigated the rationale behind significant or unusual transactions-
In response to Ihe risk of irregularities and non-compliance with laws and regulations, we designed procedures
which included, but were not limited to..
agreeing financial statement disclosures to underlying supporting documentstion.
reading the minutes of meetings of those charged with govemance.,
enquiring of management as to actual and potential litigation and claims.
There are inherent limitations in our audil procedures described above. The more removed that laws and
regulations are from financial transactions, the less likely it is that we would become aware of non-compliance.
Auditing standards a150 limit the audit procedures required to identify non-compliance with laws and regulations to
enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.
Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may
involve deliberate concealment or collusion.
A further description of our responsibilities for the audit of the financial statements is located on the Financial
Reporting Council's website at: http.'Ilwww.frc.org.uklauditorsresponsibilities. This description forms part of our
auditor's report.
17

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF VOLUNTEER NOW (CONT'DI
This report is made solely to the charitable group's members, as a body, in accordance with Chapter 3 of Part 16
of the Companies Act 2006. Our audit work has been undertaken so that we might state to the group's members
those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent
permitted by law, we do not accept or assume responsibility to anyone olherthan the company and the company's
members as a body, for our audit work, for this report, or for the opinions we have formed.
Angela Craigan (Senior Statutory Auditor)
for and on behalf of Harbinson Mulholland
Chartered Accountants
Statutory Auditors
Centrepoint
24 Ormeau Avenue
Belfast
Co. Antrim
Northern Ireland
8T2 8H
1411112024
18

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME & EXPENDITURE
ACCOUNT)
FOR THE YEAR ENDED 31 MARCH 2024
2024
Restricted
Funds
2023
Restricted
Funds
Notes
Unreslricled
Funds
Unrestricted
Funds
Total
Total
Income and endowments
from:
Donations and legacies
Charitable activities
Other Irdding activities
Investment income
326
16.428
601,791
7.531
5,090
975,043
5,416
991,471
601.791
7,531
3.552
42,008
427,209
3,692
3.552
1,040,704
427,209
3,692
998,696
Totsl
626,076
980,133
1,606,209
476.461
998.696
1,475,157
Expenditure on:
Charitable activities
Cost of raising funds..
Other trading activities
106,898
423,845
1.000,064
1,106,962
423,845
107,718
327.229
1.004.075
1,111,793
327,229
Totsl expendlture
530,743
1,000,064
1,530,807
434,947
1,004,075
1,439.022
Net loutgolngllincorning
95.333
119,931)
75,402
41,514
15,3791
36,135
Actuarial gainslllossesl on
defined benefit pension
schemes
{219.7361
1219.736)
5,907
5,907
Net rnovement In funds
1124,4031
119,9311 1144,3341
47,421
15,3791
42,042
Gross transfers between
funds
1401
40
Totsl funds brought forward
463,800
44,022
507.822
416.419
49.361
465.780
Total funds carrled forward
339,397
24,091
363,488
463,800
44,022
507,822
The Statement of financial activities includes all gains and losses recognised in the year.
All income and expenditure derive from continuing activities.
The statement offinancial activities also complies with the requirements for an income and expenditure account
under the Companie5 Act 2006.
The notes on pages 24 to 38 form part of these accounts.

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME & EXPENDITURE ACCOUNT)
OF THE CHARITY ALONE
FOR THE YEAR ENDED 31 MARCH 2024
2024
Restricted
Funds
2023
Unrestricted
Restricted
Funds
Funds
Notes
Unrestricted
Funds
Total
Total
Income and endowments
from:
Donations and legacies
Charitable activities
Other trading activities
Investment income
Other income
34,328
16,428
68,501
7,445
5.090
975,043
39,416
991,471
68,501
7,445
33.552
42,008
44,790
3.692
33,552
1,040.704
44.790
3,692
998,696
Total
126,700
980,133
1,106,833
124,042
998,696
1,122,738
ExpendituTr on:
Charitable activities
Cost of raising funds..
Other trading activities
106.898
20.443
1.000,064
1.106,962
20,443
107,718
10,772
1,004,075
1,111,793
10,772
Total expenditure
127,341
1,000,064
1,127,405
118,490
1.004.075
1.122,565
Net (outgoing)lincoming
16411
119,9311
120,5721
5,552
15,3791
173
Actuarial gainslllosses) on
defined benefit pension
schemes
1219,736}
1219,7361
5,907
5.907
Net movement in fund¥
1220.3771
119,9311 1240,308)
11,459
15,3791
6,080
Gross transfers between
funds
1401
40
Total funds brought fopmard
355,899
44,022
399.921
344,480
49,361
393,841
Total fund$ carrled for4¥ard
135,522
24.091
159,613
355,899
44.022
399,921
The statement of financial activities includes all gains and losses recognised in the year.
All income and expenditure derive from continuing activities.
The statement offinancial activities also complies with the requirements for an income and expenditure account
under the Companies Act 2006.
The notes on pages 24 to 38 form part of these accounts.
20

VOLUNTEER NOW
IA COMPANY UMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CONSOLIDATED BALANCE SHEET
AS A T 31 MARCH 2024
Notes
2024
2023
Fixed assets
Tangible assets
Investments
12
13
193
523
50 000
50,523
50.193
Current assets
Debtors
Cash at bank and in hand
14
152,810
948,919
121,612
826,226
1,101.729
947,838
Credltors: amounts falllng due one year
15
537,977
414,782
Net current assets
563,757
533,056
Totsl assets less current Ilabllitles
613,951
583,579
Credltors . amounts falllng due after more than one year
16
1250,4631
(75,7571
Net a$s0ts1lliabilities)
363,488
507,822
Funds
Restricted fvnds
Unrestricted funds
18
19
24,091
339,397
44,022
463,800
Total funds
363,488
507,822
The financial statements on pages 19 to 38 were approved and authorised for issue by the trustees on
1411112024
and were signed on their behalf by
Marc
cott
Chairperson
Company registration number: N1602399
The notes on pages 24 to 38 form part of these accounts.
21

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CHARITY BALANCE SHEET
AS A T31 MARCH 2024
Notes
2024
2023
Flxed assets
Tangible assets
Investments
12
13
193
50,001
50,194
523
50,001
50,524
Current assets
Debtors
Cash at bank and in hand
14
140.504
449.866
154.272
471.492
590,370
625,764
Creditor5: amounts falllng due one year
15
230,488
200,610
Net currnnt assets
359,882
425,154
Total as¥•ts less current liabilities
410,076
475.678
Creditors . amounts falling due after more than one year
16
250,463
75,757
Net a5$etsl{Ilabllltlesl
159,613
399,921
Funds
Restricted funds
un￿Stricted funds
18
19
24,091
135.522
44.022
355.899
Totsl funds
159,613
399,921
The financial statements on pages 19 to 38 were approved and authorised for issue by the trustees on
1411112024
and were signed on their behalf by
Mar
Scott
Chairperson
Company reglstratlon number: N1602399
The notes on pages 24 to 38 form part of these accounls.
22

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEEI
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
CONSOLIDATED STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2024
2024
2023
Notes
Cash flows from operating activit585
Cash generated from operations
28
134,811
14,5281
Investlng activities
Purchase of tangible fixed assets
Investments
Pension payment into defined benefit scheme
Inte￿$t paid
Interest received
{19,6481
119.648)
115,0051
3,693
7.483
Net cash (used Inllgenerated from
Investing activitles
112,117}
130,9601
Net Increasel{decreasel in cash and cash
equlvalents
122,694
135,488)
Cash and cash equivalents of beginning of
year
826 226
861714
Cash and cash equivalents at end of year
Relatlng to:
Bank balances and short term deposits
23

VOLUNTEER NOW
IA COMPANY LIMITEO BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS
Nature of organisation
The Charity is a private company limited by guarantee, registered in Northem Ireland and a registered
charity in Northern Ireland. The registered office is The Skainos Centre, 239 Newtownards Road. Belfast,
Northem Ireland, BT4 1AF. The subsidiary 15 a company limited by shares.
Volunteer Now is a company limited by guarantee and accordingly does not have a share capital. Every
member of the company undertakes to contribute such amount as may be required not exceeding £1 to
the assets of the charitable Company in the event of its being wound up while he or she is a member. or
within one year after he or she ceases to be a member.
Accounting polScles
Basls of accounting
These financial statements have been prepared in accordance with the Companies Act 2006 and
"Accounting and Reporting by Charities: Statement of Recommended Practice applicable to Charities
preparing their accounts with the Financial Reporting Standard applicable in the UK and Republic of
Ireland (FRS1021' (as amended for accounting periods commencing from 1 January 2016). The principal
accounting policies. judgments and key sources of estimation uncertainty are set out below.
The trustees consider that these accounting policies are suitable. have been consistently applied and are
supported by reasonable and prudent judgment and estimates.
Volunteer Now meets the definition of a public benefit entity under FRS 102. The financial statements
are prepared in accordance with the historical cost convention.
The financial statements are prepared in sterling, which is the functional currency of the company.
Monetary amounts in these financial statements are rounded to the nearest £.
Group flnancial statements
These financial statements consolidate the results of the Charity and its wholly owned subsidiary
Volunteer Now Enterprises Limited on a line-by-line basis. A separate Statement of Financial Activities
and Income and Expenditure Accounts for the Charity alone has been presented on page 16.
All financial statemenls are made up to 31 March 2024. Where necessary, adjustments are made to the
financial statements of subsidiaries to bring the accounting policies used into line with those used by other
members of the group.
All intra-group transactions. balances and unrealised gains on transactions between group companies
are eliminated on consolidation. Unrealised losses are also eliminated unless the transaction provides
evidence of an impairment of the asset transferred.
Preparation of the accounts on a going concern basis
The financial statements have been prepared on a going concern basis which assume5 that the charity
will continue in operational existence for Ihe foreseeable future. The group had net assets of £363.488 a5
at 31 March 2024 this has changed from a net assels of £507,822 in 2023. Further consideration of the
accounts being prepared on a going concern basis is included in note 26 on page 37 of the accounts.
24

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS {CONT'D)
Accounting policies. Icont'd)
Incoming resources
All incoming resources are included in the statement of financial activities when entitlement has
passed to the charity,. it is probable that economic benefits associated with the transaction will flow to
the charity and the amount can be reliably measured. The following specific policies are applied to
particular categories of income-
Income from donations or grants is recognised when there is evidence of entitlement to the gift,
receipt is probable, and its amount can be measured reliably.
Legacy income is recognised when receipt is probable, and entitlement is established.
Income from donated goods is measured at the fair value of Ihe goods unless this is impractical
to measure reliably, in which case the value is derived from the cost to the donor or the estimates
resale value. Donated facilities and services are recognised in the accounts when received if the
value can be reliably measured. No amounts are included for the contribution of general
volunteers.
Income from contracts for the supply of services is recognised with the delivery of the contracted
seNice. This is classified as unrestricted funds unless there is a contractual requirement for it to
be spent on a particular purpose and returned if unspent, in which case it may be regarded as
restricted.
Resources expended
Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT
which cannot be fully recovered, and is classified under headings of the statement of financial activities
to which it relates..
Expenditure on raising funds includes the costs of all fundraising activities, events, non-charitable
trading activities, and the sale of donated goods.
Expenditure on charitable activities includes all costs incurred by the charity in undertaking
activities that further its charitable aims for the benefit of its beneficiaries, including those support
costs and costs relating to the governance of the charity apportioned to charitable adivities.
Other expenditure includes all expenditure that is neither related to raising funds for the charity
nor part of its expenditure on charitable activities.
All costs a￿ allocated to expenditure categories reflecting the use of the resource. Direct costs
attributable to a single activity are allocated directly to that activity. Shared costs are apportioned between
Ihe activities they contribute to on a reasonable, justifiable and consistent basis.
Tangible fixed assets
Tangible fixed assets are stated at cost less depreciation. The cost of fixed assets is their purchase Cost,
together with any incidental costs of acquisition, net of any VAT recoverable.
Depreciation is calculated so as to write off the cost of tangible fixed assets. less their estimated residual
values, over the expected useful economic lives of the assets concerned. The principal annual rates
used for this purpose are..
Equipment
Fixtures, fittings
330kn per annum straight line
25D/o per annum straight line
25

VOLUNTEER NOW
IA COMPANY LIMITED B Y GUAPANTEE}
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
Accounting pollcles, (Cont'd)
Impaimient of flxed assets
At each reporting end date, the group and the parent charitable company review the carrying amounts of
its tangible and intangible assets to determine whether there is any indication that those assets have
suffered an impairment loss. If any such indication exists, the recoverable amount of the asset is
estimated in order to determine the extent of the impairment loss lif any) Vknhere it is not possible to
estimate the recoverable amount of an individual asset, the group and the parent charitable company
estimate the recoverable amount of the cash-generating unit to which the asset belongs.
Intangible assets with indefinite usefvl lives and intangible assets not yet available for use are tested for
impairment annually, and whenever there is an indication that the asset may be impaired.
Recognised impaiment losses are reversed if, and only if, the reasons for the impairment loss have
ceased to apply. Where an impairment loss subsequently reverses, the carrying amount of the asset (or
Cash-generating unit) is increased to the revised estimate of its recoverable amount, but so that the
increased carrying amount does not exceed the carrying amount that would have been detemiined had
no impairment loss been recognised for the asset {or cash-generating unit) prior years. A reversal of an
impairment loss is recognised immediately in profit or loss. unless the relevant asset is carried in at a
revalued amount, in which case the reversal of the impairment loss is treated as a revaluation increase.
Cash and Gash equlvalents
Cash and cash equivalents include cash in hand, deposits held at call with banks other short-term liquid
investments with original maturities of three months or less and bank overdrafts.
Defined contrlbutlon plans
Contributions to defined contributions plans are recognised as an expense in the period in which the
related service is provided. Prepaid contributions are recognised as an asset to the extent that the
prepayment will lead to a reduction in future payments or a cash refund.
When contributions are not expected to be settled wholly within 12 months of the end of the reporting
date in which employees render the related service. the liability is measured on a discounted present
value basis. The unwinding of the discount is recognised as an expense in the period in which it arises.
Financial assets
The group and the parent charitable company have elected to apply the provisions of Section 11 'Basic
Financial Instruments, and Section 12 '0ther Financial Instruments Issues, of FRS 102 to all of its financial
instruments.
Financial assets are recognised in the group's and the parent charitable company's statement of financial
position when the group and the parent chantable company become party to the contractual provisions
of the instrument.
Financial assets are classified into specified categories. The classification depends on the nature and
purpose of the financial assets and is determined at the time of recognition. Basic financial assets, which
include trade and other receivables and cash and bank balances, are initially measured at Iransaction
price including transadion costs and are subsequently carried at amortised cost using the effective
interest method, unless the arrangement constitutes a financing transaction, where the transaction is
measured at the present value of the future receipts discounted at a market rate of interest. other financial
assets classified as fair value through profit or loss are measured al fair value.
26

VOLUNTEER NOW
IA COMPANY LIMITED BY GUAFiANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS ICONT'D)
Accounting pollcies (Cont'd)
Loans and ￿CeIvableS
Trade debtors, loans and other receivables that have fixed or determinable payments that are not quoted
in an active market are dassified as 'loans and receivables,. Loans and receivables are measured at
amortised cost using the effective interest method, less any impairment.
Interest is recognised by applying the effective interest rate, except for short-term receivables when the
recognition of interest would be immaterial. The effective interest method is a method of calculating the
amortised cosl of a debt instrument and of allocating the interest income over the relevant period. The
effective interest rate is the rate that exactly discounts estimated future cash receipts through the
expected life of the debt instrument to the net carrying amount on initial recognition.
Impaim?ent orrinancial assets
Financial assets, other than those held at fair value through profit and loss, are assessed for indicators
of impairment at each reporting end date.
Financial assets are impaired where there is objective evidence that, as a result of one or more events
that occurred after the initial recognition of the financial asset, the estimated future cash flows have been
affected. The impairment loss is recognised in profit or loss.
D8recognit￿n of financial assets
Financial assets are derecognised only when the contractual rights to the cash flows from the asset
expire. or when it transfers the financial asset and substantially all the risks and rewards of ownership to
another entity.
Flnanclal liabilities
Basic financial liabilities are initially measured at transaction price, unless the arrangement constitutes a
financing transaction, where the debt instrument is measured at the present value of the future receipts
discounted at a market rate of interest. other financial liabilities classified as fair value through profit or
loss are measured at fair value.
Other financial liabiltiies
Other financial liabilities, are initially measured at fair value, net of transaction costs. They are
subsequently measured at amortised Cost using the effective interest method, with interest expense
recognised on an effective yield basis.
The effective interest method is a method of calculating the amortised cost of a financial liability and of
allocating interest expense over the relevant period. The effective interest rate is the rate that exactly
discounts estimated future cash payments through the expected life of the financial liability to the net
carrying amount on initial recognition.
Derecognition of financial liabilities
Financial liabilities are derecognised when, and only when, the group's and parent charitable company's
obligations are discharged, cancelled, or they expire.
Employee beneflts
The costs of short-term employee benefits are recognised as a liability and an expense, unless those
costs are recognised as part of the cost of stock or fixed assets. The cost of any unused holiday
entitlement is recogni5ed in the period in which the employee's services are received. Termination
benefits are recognised immediately a5 an expense when the group and parent charitable company are
demonstrably committed to terminale the employment of an employee or to provide termination benefits.
27

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS {CONT'D)
Accounting policies (Cont'd)
Taxation
As a registered charity, Volunteer Now is not liable to either Income Tax or Corporation Tax.
Fund accounting
The Charity has two types of funds for which it is responsible, and which require separate disclosure.
Definitions of the funds are as follows..
la) Restricted funds
Grants, donations and other income received which are earmarked by the funder or donor fof
specific purposes. Such purposes are within the overall aims of the Charity.
(b) Unrestricted funds
Funds which are expendable at the discretion ofthe trustees, for the general purposes ofthe Charity.
In addition. funds may be held in order to finance capital investments and working capital.
Critical accounting estimatss and Judgements
In the application of the group's and parent charitable company's accounting policies, the trustees are
required to make judgements, estimates and assumptions about the carrying amount of assets and
liabilities Ihat are not readily apparent from other $our￿s. The estimates and associated assumptions
are based on historical experience and other factors that are considered to be relevant. Actual results
may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting
estimates are recognised in the period in which the estimate is revised, if the revision affects only that
period, or in the period of the revision and future periods if the revision affects both current and future
periods
Key sources of estimation uncertainty
Going concem
The trustees have prepared budgets and cash flows for a period of at least ￿e1ve months from the date
of the approval of the financial statements. As explained more fully in Note 25 there is a material
uncertainty regarding the group's and parent charitable company's ability to meet its liabilities as they fall
due, and to continue as a going concern. The charity maintains a good level of liquidity and is meeting its
longer-term pension obligations on agreed terms. Having considered the circumstances. the trustees
consider it appropriate to prepare the financial statements on a going concern basis. Accordingly. these
financial statements do not include any adjustments to the carrying amounts and classification of assets
and liabilities that may arise if the group and parent charitable company are unable to continue as a going
concern.
Tangible fixed assets
Tangible assets are depreciated over their useful lives taking into account residual values where
appropriate. The actual lives of the assets are assessed annually and may vary depending on a number
of factors. In reassessing asset lives factors such as maintenance programmes are taken into account.
Residual value assessments consider issiles such as the remaining live of the asset and the estimated
value in use.
28

VOLUhlTEER NOW
IA COMPANY LIMITED B Y GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
Financial perfomiance of the Charlty
The consolidated statement of financial activities includes the results of the Charity's wholly owned
subsidiary which operates the training. The financial performance of the Charity alone is shown on page
19.
Income and endowments
2024
2023
Unreslrieled
Funds
Reslri¢ted
Funds
Unrestricted
Funds
Restricted
Funds
Total
Total
Donations and l•gaclos
Donations
Charitable Actlvitiey
Older Together
Rank Foundation
Dfc-volunleering Infra. Sup. project
DOH- Our Duty of Care
326
5,090
5.416
3,552
3,552
21.568
17.440
425,736
100,664
13.003
183.245
93.326
S6,010
8.000
24,136
5,590
14.628
5,000
21.568
17,440
425,736
100,664
13.003
183,245
93.326
56,010
8,000
24,136
5.590
14.628
5.000
27,284
396.191
50.332
13.204
188,757
92.335
57,988
27,284
396.191
50,332
13,204
188,757
92,33S
57.988
Belfast Trusl
SEHSCT- Transport Scheme Ards
HSCB - Safeguarding
Nl Tourisl Board
Public Health Authority
Children in need
Halifax
Community Foundation Befn"ending
Community Foundalion Ireland 1
Clear Projects
BCC- Capauty Building
BCC - Thematic Fund
Mab'lda
Mears Foundation
N&M Befiiending
U15ter Garden Villages & VSB
Domiant Accounts
Other income from charitable activrties
19,795
19,795
9,900
17,741
48.441
9.900
17,741
48.441
29.593
756
29.593
756
21,284
3,QOO
4.970
19.621
4.20
21.284
3,000
4,970
19.621
4,200
16,428
16.428
42.008
42,008
Charitable activities total
16.428
975,043
991,471
42,008
998,695
1.040,704
Invgstments
Interest receivable
7,531
7,531
3.692
3,692
other tradlng a¢tlvttl•s
Seminar5
Room Hire Income
Tailored Training Income
Service Income
Resource Service Income
Access Nl
Projed support charge
Tradin
Income from Iradin
Other Iradin
aclivrties lolal
500
60
13.094
6.687
9,127
20.321
18.712
533.290
601,791
500
60
13,094
6,687
9.127
20.321
18,712
533,290
601.791
150
50
9.124
4,899
9,600
20,967
150
50
9,124
4.699
9.600
20,967
Sub
382.419
427,209
382.419
427.209
Grand total
626 076
980 133
1 606 209
476 461
998 695
1.47S.157
29

VOLUNTEER NOW
IA COMPANY LIMITED B Y GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'DI
Expendlture on charitable activities
Activities
undertaken
Directi
Support
Costs
2024
2023
Promotion, support &
development of volunteering
Governance costs
327,116
756,013
1,083,129
1,089,588
Total resources expended
Analysls of support costs
2024
2023
Premises
Communications and IT
Printing postage and stationary
Human resources aka travellcatering
Governance costs
Legal and professional
Room Hire
Project support
52,081
40,722
7.510
58,447
23,833
127,721
42,463
43,915
8,135
56,688
22.205
102,165
984
26,372
302,927
40,635
350,949
Actuarlal galnsl(losses) on defined benefit pension scheme
Unrestricted
Funds
Total Funds
2024
Unrestricted Total Funds
Funds
2023
Actuarial gainl(loss)
Net incomlng resources
2024
2023
Net incoming resources are stated after charging..
Depreciation - owned assets
Auditor's remuneration..
Audit of financial statements of the group and parent
charitable company
Audit of the parent charitable company's subsidiary
330
330
6,000
6,000
There are no other material costs not already disclosed in notes 6 to 10.
30

VOLUNTEER NOW
IA COMPANY UMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
Income from trading activities
The wholly owned trading subsidiary Volunteer Now Enterprises Limited is incorporated in Northern
Ireland (company number N1620375) and pays all of its profits to the Charity under the gift aid scheme.
The summary financial performance of the subsidiary alone is=
2024
2023
Turnover
Other income
Administration costs
533,290
382,419
408,089
338,216
Net profit
Interest receivable
Gift aided to the Charity
125,501
86
44.203
ILoss}Iprofit before taxation
Tax
125,287
29,313
44,203
8,241
Retained in subsidiary
35,962
The assets and liabilities of the subsidiary alone were..
Total assets
Total liabilities
571.815
367.939
386,545
278.643
Total net assets
203,876
107.902
Aggregate share capital and reserves
203,876
107,902
All funds relating to NCVO and WCVA are held on behalf of the UK Volunteering Forum, which owns
and manages the Investing in Volunteering Standard. Profits relating to these contracts for the year
ended 31 March 2024 were £61, 864 and £29,629 respectively.
10
Employee inforniation
2024
2023
Staff costs
Wages and salaries
Social security costs
Pension costs
742,410
54,060
797,712
71,477
Average number of employees including trustees
Employees earning in excess of £60,000
The total amount of employee benefits received by key management personnel in the period was
£265.37812023-. £319,489). The Charity considers its key management personnel comprises ofthe Chief
Executive. Corporate Services Manager. Manager Community Projects, Manager Outreach &
Engagement. Manager Safeguarding, Manager Fundraising and Manager VNE.
31

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS {CONT'D)
11
Trustees, remuneration
The trustees received no emoluments during the year. No trustee received reimbursement of expenses
during the year_
12 Tanglble flxed assets
Group
Fixtures &
Fittin
Equipment
Total
Cost
At 1 April 2023
Additions
11.026
47,800
58,826
At 31 March 2024
11.026
47,800
58,826
Depreciatlon
At l April 2023
Charge for year
10.503
330
47,800
58,303
330
At 31 March 2024
10,833
47,800
58.633
Net book value
At 31 March 2024
193
193
At 31 March 2023
853
853
Tanglble flxed assets- charity
Fixtures &
Fittin
Equipment
Total
Cost
At 1 April 2023
Additions
10,381
47,800
58,181
At 31 March 2024
10,381
47.800
58.181
At 1 April 2023
Charge for year
9,858
330
47,800
57,658
330
At 31 March 2024
10,188
47,800
57,988
Net book value
At 31 March 2024
193
193
At 31 March 2023
523
523
32

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
13 Investments
2024
2023
Volunteer Now Enterprise Ltd
Nl Charities Fund
50 000
Movement in fixed asset Investments
Cost
As at 1 April 2023
Additions
Increase in valuation
As at 31 March 2024
Carrying amount
Al 1 April 2023
At 31 March 2024
50,000
50.000
50,000
The investments are held as part of the Northern Ireland Central Investment fund for Charites. The
investments are held at Market Value.
14
Debtors
Amounts falling due wlthln one year:
Group
Charitable
Company
2024
2024
2023
2023
Trade debtors
Amounts owed by group undertakings
Other debtors
82,891
56,437
19,889 30.481
60,455 64,471
69919
15 Credltors: amounts falling due withln one year
Group
Charitable
Company
2024
2024
2023
2023
Trade creditors
Pension liability
Other tax and social security
Other creditors
Amounts owed by group undertakings
74.661
49,518
64,039
349.753
34,365
22,508
30,880
327,029
45,866
26.235
49,518 22,508
135,104 1S1.867
71
16 Creditors.. amounts falling due greater than one year
Group
Charitable
Company
2024
2024
2023
2023
Pension liability
250 463
250 463
33

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
17 Deferred income
Group
Charitable
Company
2024
2024
2023
2023
Deferred income
309,917
260,868
103,847
95,010
18
Restrlcted funds of the Charity
Balance Movement in Movement in Transfer
1 April
resources
resources between
2023
incoming
outgoing
funds
Balance
31 March
2024
13,204
48.441
193,847
17.741
396,191
50,332
4,200
(13,204)
{48,441)
(193,847)
{17,741)
{396,191)
{75,497)
14,200)
11.6971
BCC - Capacity Building
Belfast Trust
Clear Projects
Dfc - Volunteering Infra.
DOH - Our Duty of Care
Dormant Accounts
Community Foundation - Befriending
Community Foundation Ireland
Grant- Health & Social Care Board
Community Foundation Ireland 1
Matilda
Mears Foundation
Miscellaneous
N&M Befriending
Public Health Authority
Rank Foundation
SEHSCT
VSB Foundation
Ulster Garden Villages & VSB
25,165
3,273
3,336
1,576
3,336
57.988
9,900
21.284
3,000
(57.9881
(7,3681
(21,2841
(516)
2,532
2,484
7.187
1.915
7,187
4,970
19,795
27,284
92,335
13,0551
(19,7951
(27,2841
(92,3351
5,061
5.061
19,621
19,621
44,022
980,133
1,000,064
24,091
19 Unrestricted funds of the Charlty
Balance at
1 April 2023
Income
Expenditure Transfers
between
funds
Gainsl(losses)
Balance at
31 March 2024
General funds
355,898
107,902
92,786
533,290
193,426)
{437,317)
(219,736)
135,522
203,875
Trading subsidiary funds
Total
463,800
626,028
1526,693>
(219,736)
339,397
34

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
20 Analysis of net assets between funds
Total
Restricted funds
24,091
Unrestricted funds
339,397
Total
363,488
21
Related party transactlons
Volunteer Now Enterprises Limited, a wholly owned subsidiary of the Charity, was recharged expenses
of £14,568 {2023.' £22.583) and the subsidiary transferred to the charity under Gift Aid a donation of
£34,000 (2023.. £30,000). At 31 March 2024 a balance of £60,456 (2023". £64,471) was owed to the
Charity by the subsidiary. There were no other transactions or outstanding balances with related parties.
22 Contingencies
Pension scheme- Northern Ireland Charities Pension Scheme
Volunteer Now participates in the Northern Ireland Charities Pension Scheme. The Scheme has reported
a total deficit of £4.397m as at the last valuation date of 30 September 2023. These financial statements
recognise a liability in respect of agreed deficit reduction payments, not the charity's share of the overall
scheme deficit. An additional liability may crystallise in the event of the charity's withdrawal from the
scheme or a winding up of the scheme however it is not possible to quantify this liability. The charity has
no intention of withdrawing from the scheme and there are no plans we are aware of to wind the scherne
23 Pensions and other post-retirement benefits
The charity participates in the scheme, a multi-employer scheme which provides benefits to some 14
non-associated employers. The scheme is a defined benefit scheme in the UK.
It is not possible for the charity to obtain sufficient information to enable it to account for the scheme as
defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme.
The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force
on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical
Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined
benefit occupational pension schemes in the UK.
The scheme is classified as a 'last-man standing arrangement,. Therefore, the charity is potentially liable
for other participating employers, obligations if those employers are unable to meet their share of the
scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet
their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.
35

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'DI
23 Pensions and other post-retirement benefits (cont'd)
A further actuarial valuation for the scheme was carried out at 30 September 2023. This actuarial
valuation showed assets of £18.562m. liabilities of £22 959m and a deficit of £4.397m. To eliminate this
funding shortfall, the Trustee asked the participating employers to pay additional contributions to the
scheme as follows-
Deficit contrlbutions
From l August 2020 to 29 February 2028..
£1.280.605 in total
(payable rnonthlyl
The recovery plan contributions are allocated to each participating employer in line with their estimated
share of the scheme liabilities.
Where the scheme is in deficit and where the charity has agreed to a deficit funding arrangement the
company recognises a liability for this obligation. The amount recognised is the net present value of the
deficil reduction contributions payable under the agreement that relates to the deficit. The present value
is calculated using the discount rate detailed in these disclosu￿S. The unwinding of the discount rate is
recognised as a finance cost.
The present value of future deficit contributions recognised included within Creditors within these
financial statements is as follows..
2024
2023
Creditors.. amounts falling due within one year
Creditors.. amounts falling due after more than one year
49,518
250,463
22,508
75,757
Reconclllatlon of openlng and closing provision
2024
2023
Provision at start of period
Deficit contribution paid
Unwinding of discount- interest expense
Revision deficit valuation
Provision at end of period
98,265
(22.5081
4.488
219,736
299,981
123,821
{22.508)
2,859
5,907
98.265
Assumptlons
31 March 2024
4.710/0 pla
31 March 2023
5.15% pla
Rate of discount
The most recent triennial valuation of the NICPS, which was shared with scheme employers after the
financial year end, showing that the deficit had increased again, increasing from £3.2m to £4.4rn. TPT
are proposing a higher deficit contribution over a slightly longer period. A consultation is currently taking
place with employers which will determine the exact extent of the deficit contribution to be paid by
Volunteer Now.
36

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEEI
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS (CONT'D)
24
Contingent liabilities
In July 2021, the charity received correspondence from their pension fund administrators to advise that
changes had made in the past to the benefits provided to members ofthe Scheme, which may not have
been executed as required by the scheme's documentation. In addition. there may be an issue as to
whether for certain periods members benefits should have been paid using the Retail Price Index
measure of inflation as opposed to the Consumer Price Index which has been used, if the court ruling is
not in line with this administrative practice then this may result in members benefits being increased for
certain periods. The pension fund Trustees are seeking court direction, likely to be no earlier than late
2024, on how to interpret the rules on the issues raised If the court directs that some changes were
made in a way not pemitted by the rules then consequently members, benefits would need to be
increased, which would give rise to potential additional liabilities. The most re￿nt estimate, received in
September 2021, of this potential liability is £281,000. There have been no further updales to date.
25
Corporation taxation
The Charity is exempt from taxation in respect of income or capital gains received. Its subsidiary is
subject to corporation tsxation on its income and capital gains.
26 Going concern
The financial statements have been prepared on a going concern basis which assumes thal the charity
will continue in operational existence for the foreseeable future. The group has net assets of £363,488
as at 31 March 2024 compared to net assets of £507,822 as at 31 March 2023.
The group's operating surplus for the year ended 31 March 2024 was £75,402. A pension loss of
£219,736 has been recognised resulting in an overall deficit of £144,334. The pension scheme deficit is
not a short-term liability and should be met in the long term by a combination of contributions and the
underlying investment performance of the scheme's assets. The Trustees have no intention oftaking any
action that would trigger immediate crystallisation of the pension scheme liability.
The Trustees have a reasonable expectation that the group has adequate resources to continue in
operational existence for the foreseeable future. Thus, they continue to adopt the going concern basis of
accounting in preparing the annual financial statements.
27
Subsldlaries
These financial statements are separate company financial statements for Volunteer Now Enterprises
Limited.
Details of the company's subsidiaries at 31 March 2024 and 31 March 2023 are as
follows..
Name of undertaking
Registered
Office
Nature of
Buslness
Class of shares 'A Held
held
Volunteer Now Enterprises U.K.
Limited
Volunteering
Ordinary shares 100
37

VOLUNTEER NOW
IA COMPANY LIMITED BY GUARANTEE)
FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
NOTES TO THE FINANCIAL STATEMENTS ICONT'DI
28
Reconcillatlon of net movement In funds to net cash flow from operating activities
2024
2023
Net movement in funds for the year
(144,334)
42,040
Depreciation & amortisation
330
330
Net (gains)/losses on pension liability
219.736
{5.907)
(Decrease)lincrease in creditors
93,903
(47,825)
Decreasel(increase) in debtors
(26,454)
(5.7081
Accrued income
(839)
1,229
Interest payable and similar charges
15,005
Inlerest received
Net cash inflowl (oufflow) from operating activities
ID553113
38