incredABLE IA company limited by guardntÈp. not having a share capilal) TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 The trustees piesenl their Trustees. Annual Report combining the Directors. Report and Trustees, Report. and the audtted financial statements for the finanual year ended 31 March 2024. The financial statements are prepared in accordance with the CoMpanS Act 2006, FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland- and Accounting and Reporting by Charities- Slalemenl of Recommended Practice applicable to charities preparing their financial statements in accordance with the Finanual Reporting Standard applicable in the UK and Republic of Iland (FRS 1021. The Trustees. Report contsins the information required to be provided in the TTustees' Annual Report under the Slalemenl of Recommended Practice {SORP) guidelines. The trustees of the company are also charity Iruslees for ltte purpose of charity law and under the company's eonstitution ave known as members of the board of trustees. In thi5 report the tnjslees of incredABLE present a summary of its pu0$e. govemance. activities. achievements and finances for the financial year 31 March 2024. Structure. Goveman¢e and Management Structure incrodABLE i¥ a company limiled by guarantee and a rc9iStcrcd charity. The org8ni3ation 13 govemed by the Trustees who delegate the daity operation ofthe charity to the Chief Executive Officer and management team. Trustees Trustees are recfuited and appointed at its Annual General Meeting. The process for the appointment of Trustees is outlined in the goveming documents. The directors of the organ¢sation are also charity trustees for the purposes of charity law. Each new trustees undergoes an induction pro¢ess and training in good govemance. Review of Activities. Achievements and Pgrfomance Chief Executives Forewonl Dear friends. supporters. and members of the incredABLE o)mmunty. It is with great pride and a sense of ac£omplishment tt)at we present the incredABLE Annual Report for the year ended 31 March 2024. This report encapsulates the dedication, hard work. and unwavering commitment of our team, partners. and supporters in creabng incredible opportunitie$ for indNiduals with leaminglintellectual disabilities andlor autism. Over the past year. incredABLE has continued to make significant strides in delivering meaningful projects and quality services throughout the Soulhem Area. We have maintsined our support lo more than 731 children and adults through a variety of innovats've and engaging initsatives. Our mission to create incredibte opportunities for incredABLE people is flected in every aspect of our work. We are driven by our vision of a society where indiwduals with leamingfintellectual disabilitres andlor autism are inspired. empowered. and included. Our values of cornmitrnenL collaboration. creativity. and communtty are the foundation upon which we build our services. The following pages provide a detailed overview of our projects and seNi¢es. highlighting the outputs and achievements that have made a tangible differen in the lives ofthose we support As we reflecl on the past year, we are reminded of the importance of our work and the positive impact il has on the lives of incredABLE indNiduals and their families. We a grateful for the continued support of our partners, fundeTr, and the community. whi¢h enables us lo pursue our mission wÉth passion and detemiinalion. Looking ahead, we Temain commiited to inni)vating arKJ expanding our servi$ to meet the evolving needs of those we serve. Together, we will continue to create a socty where everyone has the opportunity to be IncredABLE. Thank you for your ongoiro support Nigel Hampton. CEO
incredABLE IA company limited by guarantèè. not having a shar• capitsl) TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 In the year ended 31 Mareh 2024. incredABLE continued to provide exemplary support serVIS throughout the Southern Area. Specffically. we were ae to delwer that support to more than 731 12022-23.. 653} children and adu115 with a learninglinlellectual disability andlor autism through our many exciting projects and services. Mlsslon: To create incredible opportunities for incredABLE people! By delivering meaningful projects and quality seNices in partnership with individuals who have a leamin9fintellectual dt5abilty andlor aLrtism. Vision: A society where indivtduals with a leamingl intellectual disability andlor autism a inspired, empowered and included. Values: Commithent We are passionate and dynarnic staff and volunteer team who ate cc4nmitted to people first and supporting iThJividuals lo realise their own vision of being incredABLE Collaboratiors We believe in the value of working in collaboration and proa¢tivety seek out partnerships lo make incredABLE things happen Creativity We strive for creativity in our bespoke approach lo opportunibes so that they are meaningful. particlpatory and uniquely incredABLE Community We see Community as central to the increWLE experience of indusion and we work alongside to $upport engagement. *CSS. and visibilty of incredA8LE individual$ incredA8LE deliver projects and Se1$ in the Southem Health and Social Care Trust Area. Projgcts & Services. Outputs & Achievements: Adult Short Breaks {ASBI Service In partnership with the Southem Health and Social Care Trust Adult Leaming Disability Teams. incredABLE delivers the ASB servio. Offering a wide range of meaningftjl activities and experien, the ASB group residential breaks take plore in venueb NvrthElll Ii¢land. ASB offer5 both MweeK and weekend breaks In whlcn parttcipants choose everything from the breakfast mertu to the activitses. As they make decisions about their time away. indivbjuals on the ASB servrce soaalise with peers, work on compromise and communication skilts. practi daily Imng skills. and take part in many of the activities available across Nl. such as attending Beifasl Giants matches, v¢siling forest pat1(s. walking along the beach in Newcastle. and much more. We offer tailored support. ensuring that we have the right staff with each group to ensure every parliupant has their specific, iThJividual needs met within the group. During the 2023-24 financial year this service prowded 53 Adult Short Breaks, with forty-seven 2-night residenlials, vo 4-night residenb'ats and ft>ur 7-night reswJential$. A total of 140 partrcipants availed of the serw¢e. for an increase of 15% over 2022-23. BIG (Bespoke Individual and Group) Support Service For many young people and adufts. one lo one or small group support is the best option to reach their goals. BIG is service that provides exactly those optiofts. WFth a se completely tailored to eath individual, focused on their passions. their needs, and supporting them in bringing their dreams to life. BIG can be as flexible or routine as the indmdual or group desires. as the plan is agreed with both the individual and their carers. Together. they establish the activities to be undertsken. the schedule. and the exact support an individual Èds. Whethp.r arrp.$8ing livp_ music. going shopping with nds. or getting oxereise at the local swimming pool, anything is possible with BIG.
incredABLE IA Company limited by guardntÈè. not having a shart ltar1 TRUSTEES. ANNUAL REPORT for the financial year erKJed 31 March 2024 Most people access the BIG service using funds from Direct Payments vra Self Directed Support ISDSI. 11.069 hours of support were delivered to 74 individuals during the 202>24 financial year. Peer Outlng Programme (POP) incredABLE is proud to partner with the Southem Health and Social Care Trust Children and Young People's Disability Teams to offer the Peer Outing Programme. POP focuse5 Qn young people as they approa¢h and go through the transition tseeen schc4)l and adult serwces. POP prOdeS social outings with peers while including opportunities for pET50nal growth that seNe young people into adulthooJ. Team building, communicab"on, Conflict mediation, and overall improvement in SeW-Confence are all outcomes thal POP participants see over the course of the programme. POP outings tske pla once a month and can be activity-based orjoining in with a community event. fftile POP outings take pla as a group. Ihe proiecl is sbll indmdualised, with spe¢ific supports designed to offer participants the chance to fully engage with their peers and their cornmunities. POP gives young people control by making sure all activities are chosen by the young people themselve$. promoting a persowentred approach in addition to the social inclusion built into the programme. During the 202&24 financial year. twenty-nine POP Saturdays were delivered in three location$ as well as fNe 2-night residenlials and a total of 36 participants have availed of the service. Youth Empowem)ent Progyamme IYEP} YEP is a residential Servtce designed to support youth in gaining daity life skills in preparation for independent or supported living arrangements after leaving school. Made up of len 3-day residentials over the course of a year, incredABLE delivers YEP in partnership with the Southern Heath and Social Care Trust Children and Young People's Disability Teams. YEP focuses on four main areas including.. Personal Development- Leaming to be independent and participating in a programrne away from ho. Independent Living Skills- These will include key skills $uth as establtshing moming routines, cookir¢g. budgeting. lab'OnShIps, personal eare and home safety. Social Development- To encourage peer support and increase ski115 involving outings and attendan to a range of community and social events. Self*steem- The development of independent skills. having the confidence to offer an opinion when planning activities or shopping and feeling positive about teaching goals set. Durin9 the 2022-23 finanGial yeai, 10 YEP IvsirJentia15 wcre dplivered w]th 9 parllclpants iaklng pan In ihe pr(raMMe. Summer s¢hgrne incredABLE's summer stheme 15 a I0runnIng programme offered to ensu Ihat young people with an intellectual disability andlor Autism are able to lake part in the sarne excthng summer aetNibes as other young people do during the school break. First offered as 8 pilot programme in 2018. the sumftEr scheme has grown into one of our regular offerings. popular with both young people and their parents alike. ActsVilS indude Many optv)ns that are drfficutt to ac$ during the school year. with a new outing planned for eath day. The scheme njns for One week in each oflhe localibes ofArmagh & Dungannon, Craigavon & Banbridge and Newry & Moume, Mon-Fri 9-Spm. each day and is delNered with the support of the Soulhem Health & Soc¢al Care Trust. During the >week sche a totsl of 36 parbcpants availed ofthi5 seryice in the 202>24 financial year. ASD Offerfngs in¢redABLE has long been a trusted name in the wortj of local ASD provision. delNered in partnership with the Southern Hearth and Social Care Twst. The programme remains a Stap for families in the SHSCT area. providing services that offer children and young people with Aub"sm OppOrtunrt for socialisalion, leaming lrfe sknlls for independent living, and practising important soft skilts fike cooperation. tearnwrt and communution. The ASD offerings have grown to indude three programme strands. each run by staff with many years of exF¢iience working with childn. youth. and aduhs on the spectrum.
incredABLE IA company limited by guarnntse. not havlng a share ts1) TRUSTEES. ANNUAL REPORT for the finanual year erKled 31 Mar¢h 2(Y24 Strand f- Saturdayclubs incredABLE's Saturday Club5 are delNered in partrEh1P wtth the Southem Health and Social Care Trust Children ar Young People's Drsability Teams. Saturday dubs are unKiue in incred4BLE's Stsb of Servi in providing weekly venu based activitses for children with Autism. Two sessions are offered every Saturday, gmng Car3 a short break whilst ensuring chiklren have Ihree hours of fun and social activttses with peers. AetNilv&s change weekly arKI cover sensory. physical. and creative opportunities. Sessions run from 10am-1pm and from 2pm-5pm. During the 202>24 financial year in¢redABLE's Saturday met 48 trnes and seNed 30 partiapants. Strand 2. Life Hacks Pffjgramme The life hacks progfamme took inspiralion from our orNJiTral res#Yential programme. focusing on providing skills for independent limng but taking away the pressure of monthty residenttals for those who need a more structured program in smaller sections. Lrfe Hacs runs weekty for a total of 10 weeks in eath cohorL During the 202>24 financial yearwe provhled six 11>week sedions of Life Haths. serwng a total of 60 partiapants. Strand& Communty Connedft)ns This youth<entred. asset-based communty mapping program offer5 1&17 year okls on the spectrum an opportunity to ch¢x)se local supports they want lo explore and plan visrb based in three key areas.. health and wellness, sooal netsvorks, and community hubs. Partrapants have maptd and visited venues such as libraries. banks, transport hubs. gyms and activity groups, leisure and heatthcare fact11t. and intereslthsed clubs in their local area. During the 202&24 finan¢ial year 20 parbopants avaiw oflwo lweek ¢y¢k5. incredABLE-y Caring Funded by Depathent of Health and administered by The Comrnunity Foundation Northem Ireland, In¢redABLE-y caring was designed to gNe carers a short break from caring whilst provrding a meaningfvl soaal evening andlor ovemighl opportunty for the person they care lor. Partiapants had opportuntties to engage in planning actiwties, meals, and outings throughout each programme. Acb"wties included, but were not limited to. bowling. mini goff, anema, walks in local parks. shopping trtps, visjts'ng the Chrtsbnas maets in BelfasL and other community-based outings. incredABLE-y Caring also provKled workshops SFeaficalty to carers. offen.ng them some well4eserved 'me time., Carers sessions were designed lo be a break in routine in which Care coulJ ty a new actwity. engage in a hobby. or simply have a cup of tea arKI some company withoLrt the pressures of c2ring. During the 2023124 financial Yearthe were four 1Ckweek evening programmes. four programmes consistsng of six 1-nuht overnights over a 12-week peric*J. and four evening sessions for carers. A totsl of 99 partiapants availed of this programme. Day Opportunities- incredABLE-y Madg The completion of the &year Ive are incredABLE' proiect towards the end of 2022 provided the context for eonsolidaling efforts around the projects most SUc8J1 strand- day opportunty provtsion- as evidenced by prciect beneficiaries and slakeholder5. incre¢A4BLE-y Made. whth piloted over the wlOuS S yeaF5, found purpose and sIructU a5 an enterprising day opportunty with a focus on print. production. and packaging a¢tivities. The model was required to become seif-sustaining and successfully transitioned from a fuThJed to a seif-paying fee seNKe by April 2023. increWLE-y Made day opportunities have since grown substantialty and are designed lo provide soft skills developmont for adults with a learninglinlellectuai disability andlorAutism with Ihe added values of maknng friends and building conffiden. motNation. and IndeFenden in a safe and supportive environment 8ets¥een )ri12023 and March 2024. incredABLE-y Made day opportunitÈs maintained and further developed working lalionships with other organisations such as CeAar Foundation. People First. and Clanrye offering plaments for end-of- programme senrice users. klentrfiÈd as sj primAry target group. This financial year also saw incredABLE_y Mad• connoct with other organisalions such as Gateway. Mencap, and Carin9 Breaks. showcasing al Leaming Disability Pride {9 Juno 20231, paftiupating in the 'Do Your Thin9. social media vijeo tha1nge. and fearing at the Waterfronts susSful QuIY
incredABLE IA company limited by guarant88. not having a share caplts TRUSTEES, ANNUAL REPORT for the ffinanaI year eThJed 31 March 224 Wedding Event. incred4BLE-y M•Je day opportunilies atso featured on BBC NeSlIne wth Cornan Campbell filming on 16th June 2023. Through largeled marketing and promotion. ineredABLE Day Opportunities have become well-known throughout the sector. The service has proved attraclive to key worker5 in olher organisations paiticulaty as they searched out new skills- based opportunits for yOLFng adults who may olheThvi8e f811 thrOLh the known gap in sermee that exists foi SEN school leavers. incredABLE-y made a5 an enterprtsir¥J day opportunty concept continues to enhan seICe provision and fill gaps connecting with many organisations across the public, private and voluntary sectors, most notable of these have been collabotalions with ABC Council. Lord Mayols Offi, BNI Events Company, SENI Awards. Utster Carpets, Camping Nl, Open Farm Week. Messy Play Nl and securing packaging Contract with Farringfoid Focds.. .as well as many more. all of which are adding profi and in tum generating meaningful a¢W for our incredABLE partieipanls. By February 2024, the incr&YABLE-y made team required addttional staff to SUPFJOrt the strategic direction of day opportunities and hyo new roles were developed and recruited in Marketing AdministratJ"on and Production Coordination. These T0S have beneffted the agenda ofgrowth sh3nifi¢anty. During the 2023- 2024 financial year. inuedABLE day opportunibes delwered meaningful actNify to 45 participants. 6 days perweek, across 4 sites. equating to 12,690 hou(s annualty. Most indNKluals aCSing the Sem are self-fvnded using direet payments wa Sew Direct Support ISDSI. incrgdABLE Black Moon- Evening Opportunty October 2023 herakled the retum of incredABLE Bla( Moon Disco folknvirvJ a >year hiatus owing to the Covkl 19 pandemic. The anticipated re-launch mart(ed an extra special occasion whh treated attendees to a 'Spooktaeularf Ha11teen themed event on Friday 27th October 2023 atArrnagh Cjty Hotel and paid tribute lo DJ Chill {Phil Cheungl who helped establish the disco in 2018 and sadW lost hi% lite in Nov 2021 foltcMiiThJ short cancer batue. The fundraising event which lebrated Phil. emphasised a monster raffle. eostumelfancy dress, mustc choice, room décor and extra's such as a pholobooth and professional phottr3rapher saw approximatety 150 attendees come through the Fringe Lounge doors. It was a Iruty mernorable occasion which generated the Nlea of theming discos going ftsard as an altemalive to monthty di%cos whth hadn't previousty attractgj those numbw5... Between April 2023 and March 2024, the incre&4BLE Black PAoon team delivered three discos themed respectively around Halloween (Telaunch Oct 20231 Christrnas (Dec 2023) and VatineS Day (Feb 20241. 11 was agreed that discos wouKI take pla bi-monthly mowng foard Iredueing from 1210 61 with more sIgnffiean placed on theming room, music Choi and adding exlras. Thk8 decision prOd to be a successful one with atterK1an ffigu remaining in and around the initial relaun¢h seL Door entry remained the same al £5.00 per individual. parent1[er donation optional and the team have been delighted to report that each disco. while retaining its usual crowd has aL%o attrathd new guests and a new following. Incred4BLE Bla¢k Moon remains a core component of incredABLE's evening social provision for adults with leaminglinlelleetual disabilib'es andlor aulism attracting irKlividuals frcwn right across the Southern Health arKf Social Care Trust area and beyond. Amagh City Hotel continues as host venue while the enhanced format maintains the opportunity for participants to socialise with pee, make new frndS and develop ¢OnfK1en within a modem. positNe, fun and safe environment. Café IncredABLE Our café in the JethTO Centre is runnirvj strong. open S days a week offering made to order meals from a ¢arefulty-crafted menu. Additionally. Café incredABLE caters for intemal Jelhro Centre dients as well as outside groups regularfy, givin9 participant trainees the opportunty to learn tering in addthon to cooking. serving, using the lill, and more. Café incredABLE @ Jelhro decreased total sales by 5% over the 2023-24 financial year, semng 17.112 Customer transactions. employed 4 people wilh a aMIng disabilty andlorAutism. and faalitated a further 4 people in voluntary placement
incredABLE
IA company Ilmited by guarantee. not havlng a share capilall
TRUSTEES. ANNUAL REPORT
for the financial year ended 31 March 2024
Café incredABLE
South Lake
Our Itagship café in South Lake Leisure Centre in Crai3avon also continues to shine. We are proud of the seNice we offer
at SLLC, and we are even more proud that this café. in addition to having become a eommunty hub, continues lo be a
place where we offer vocational training. employment. and meaningfvl dayb'me actiwty for individuals with a
leamInlte1ctUal disability andlor autism witl)in ¢)ur café spaces.
Our customer base continues to remain loyal. and we serve a5 many people who Come to the South Lake Leisure Centre
just for a coffee or breakfast a5 V•E do those who are in the SLLC already for their own purp05e5 and stop by for
refreshment before or after.
In March 2024 not onty d¢d we continue to trade a5 nornal bul also provided catering for the Speeial Olympits Ireland
nler Game5 2024, which fesulted in our buspst weekend of trading since opening our doors in November 2020.
Café incred4BLE
South Lake increased the total sales by 8% overthe 2023-24 financial year. serving 146,027
Customer transactions. employtThJ g people with a arnIng disability andlorAutism. and facilttating a fvrther 9 Feople in
voluntary placement
Café incredABLE @ Banbridgg Leisure Centre
Our café in Banbridge Leisure Centre CntinueS to gain momentum. OFen 7 days a week offering made lo order meals
from a carefully-crafted menu. Addilionalty, the café provides inthouse caterin9 for events being held within the centre and
the council civic buikjing opp0511e the ntre_ On 19 May 2023 we saw our busvèst trading day to date catering for the
Amagh Cty. Banbridge, & Crai9avon L(xal Ekth"on Count Centre.
Café incredABLE @ Banbridge had a total of 35.822 custcrfner transactions. employed 3 people wrth a teaming disabilty
andlor Autk8m, and facilitated a further 3 in voluntary placement
incredABLE Moume Centre
The incredABLE Moume Centre. Ballinran is used by ineredABLE's groups for residential and holidays as well as being
on on a self
incredABLE IA company limited by guarantee. not havlng a share capitsl) TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 Principal Risks and Uncertainties incredABLE ha5 a risk management stralegy in place which is reviewed and updated each quarter by the management team and then presented and discussed at each board meeting. A risk register has been established. Where appropriate. systems or procedures have been established to mitigate the risks the charity faces. Trustees The Irustees who served throughout the financial year, except as noted, were as follows-. Michael Joseph Best Susan Margaret Best Kathleen Elizabeth Courtenay Edwin Graham Peter Hanna Deborah Suzanne Hoy Wilkinson (Resigned 17 April 20231 David Hughes {Resigned 17 April 2023) Lisa Mallon Anne Mairead Mcminden Emma Loulse Mooney Cada Smyih DrAlan Manson Turtle Bemadette McKeown In accordance wilh the Articles of Association. the directors retire by rotation and. being eligible, offer themselves for re-election. The secretary who served during the financial year was". Mr. Nigel Robert Hampton Compliance with Sector-wide Legislation and Standards The Companies Act 2006 The Charities SORP (FRS 1021 Publlc Benefit The direct benefits which flow from our purposes indude improvement in Ihe wellbeing, self-esleem and quality of life for children and adults with a Learningl Intellectual Disability as well as a reduction of anxiety and stress amongst carers of children and adults with 2 Learningl Intellectual Disability. These benefits are demonstrated through our feedback from children and adulls with a Leamingl Inlelleclual Disability and their carers- service evaluation forms., and compiled and summarised in our annual report. These purposes does not lead to ham. The charity's beneficiaries are children and adults with a Leamingl Intellectual Disability in the Southern Health & Social Care Tnjst Area. They also include family members and carers of those who are diagnosed with a Learningl Intellectual Disability. A private benefit flowing from these purposes is that gained by a Truslee who also has a son or daughter who uses the support services. This trustee applies for and is assigned support in the same way as all other beneficiaries. This benefit is incidental and ne$Sary to ensure the benefit is provided to our beneficiarres. The Auditors The auditors, Daly Park & Company Ltd, (Chartered Accountants) have indicated their willingness to continue in office in accordance with the provisions of Section 485 of the Companies Act 2006. IbLL Az* and signed on its behalf by: Approved by the Board of Trustees on I - DrAlan Manson Turtle DirvGtvr 10
incredABLE IA company limited by guarantèe, not having a share capital) STATEMENT OF TRUSTEES, RESPONSIBILITIES for the financial year ended 31 March 2024 The trustees, who are also directors of incredABLE for the purposes of company law. are responsible for preparing the financial statements in accordance with applicable law and regulations. Company law requires the trustees as the directors to prepare financial statements for each financial year. Under that law the trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdorn Accounting Standards and applicable law) including FRS102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland- Under company law the trustees musl not approve the financial statements unless they are satisfied that they give a true and fair view of the stale of affairs of the company and of the net income or expenditure of the company for that period. In preparing these financial slatements. the trustees are required to- selecl suitable accounting policies and apply them consistenty- obseNe the methods and principles in the Charities SORP make judgements and accounting estimates that are reasonable and prudent-, state whether the financial statements have been prepared in accordance with applicable accounting standards, identify those standards. and note the effect and the reasons for any material departure from those standards.. and prepare the financial statements on the going concem basis unless it is inappropriate to presume that the company will continue in operation. The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain Ihe company's transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006 and. They are also responsible for safeguarding the assets of the company and hence for laking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as the trustees are aware: there is no relevant audil information {infomiation needed by the company's auditor in connection with preparing the auditorfs report) of which the company'5 auditor is unaware. and the trustees have taken all the steps that they ought to have taken as trustees in order lo make themselves aware of any relevant audit information and lo establish that the company's auditor is aware of that information. Approved by the Board of Trustees on II*L r 2oL4 and signed on its behalf by: DrAlan Director anson Turtle 11