Company Registration Number.. N1062968 Charity Number: NIC101118 incredAE)LE- inspire . empower . include incredS¥BLE Annual Report Year ended 31st March 2024 Daly Park & Company Ltd Chartered Accountants and Reglstered Auditors 4 Carnegle Street Lurgan Co. Arniagh BT66 6AS Northern Ireland incredABLE IA company limited by guarantse, not having a sharè ¢apitsll CONTENTS Page Reference and Administrative Infomiation Trustees, Annual Report Statement of Trustees, Responsibilities Independent Auditofs Report 9-11 statement of Financial Activities 12 Balance Sheet 13 Statement of Cash Flows 14 Notes to the Financial Statements 15-20 incredABLE IA company limited by guarant88, not having a share capital) REFERENCE AND ADMINISTRATIVE INFORMATION Trustees Michael Joseph Best Susan Margaret Best Kathleen Elizabeth Courtenay Edwin Graham Peter Hanna Deborah Suzanne Hoy Wlkinson (Resigned 17 April 20231 David Hughes {Resigned 17 April 2023} Lisa Mallon Anne Mairead M¢Afinden Emma Louise Mooney Carla Smylh DrAlan Manson Turtle Bernadette McKe¢)wn Company Secretary Mr. Nigel Robert Hampton Charity Number In Northern Ireland NIC101118 Company Registration Number N1062968 Rggistsred Office and Principal Address 162 Port8down Road Richhill Co. Armagh BT619LJ Northern Ireland Audltors Daly Park & Company Ltd Chartered Accounlanls and Registered Auditors 4 Carnegie Street Lurgan Co.Armagh BT66 6AS Northern Ireland Prlncipal Bankers Danske Bank 39 Market St Lurgan Co. Armagh BT66 6AB Northern Ireland incredABLE IA company limited by guarantèe, not having a share capitsll TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 The trustees present their Trustees, Annual Report. combining the Diiectors, Report and Trustees, Report, and the audited financial slalements for the financial year ended 31 March 2024. The financial statements are prepared in accordance with the Companies Act 2006, FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland" and Accounting and Reporting by Charities= Statement of Recommended Practice applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102). The Trustees. Report contains the information required to be provided in the Trustees, Annual Report under the Statement of Recommended Practi￿ (SORPI guidelines. The trustees of the Company are also charity Irustees for the purpose of charity law and under the company's eonstilulion are known as members of the board of Iruslees. In this report the trustees of incredABLE present a summary of its purpose. governance, a¢livities, achievements and ffnances for the financial year 31 March 2024. Structure, Govgrnanceand Managemont Structur• incredABLE is a company limited by guarantee and a registered charity. The organisalion is govemed by the Trustees who delegate the daily operation of the charity to the Chief Executive Officer and management team. Trustee$ Trustees are recruited and appointed at its Annual General Meeting. The process for the appointment of Trustee$ 1$ outlined in the governing documents. The directors of the organisation are also Charity trustees for the purposes of charity law. Each new trustees undergoes an induction process and training in good govemanc£. Revlew of Activities. Achievements and Pèrformance Chief Executives Foreword Dear friends. supporters, and members of the incredABLE ¢ommunity, It is with great pride and a sense of accomplishment that we present the incredABLE Annual Report for the year ended 31 March 2024. This report encapsulates the dedication, hard work, and unwavering commitment of our team, partners, and supporters in creating in¢rediblg opportunities for individuals with learninglinlell8clual disabilities andlor autism. Over the past year, incredABLE has eonlinued to make significant strides in delivering meaningful projects and quallty services throughout the Southern Area. We have maintained our support to more than 731 children and adults through a variety of innovative and engaging inilialives. Our mission lo ¢￿ate incredible opportunities for incredABLE people is reflected in every aspect of our work. We are driven by our vision of a society where individuals with learningfinlelleclual disabilities andlor autism are inspired, empowered, and included. Our values of commitment. collaboration. creativity, and community are the foundation upon which we build our services. The following pages provide a detailed overvrew of our proje¢ts and services. highlighting the outputs and achievements that have made a tangible difference in the lives of those we support. As we relect on the past year, w8 are reminded of the importanee of our work and the positive impact il has on the lives of in¢redABLE individuals and their families. We are grateful for the continued support of our partners, ftjnders. and the community. which enables us to puisue our mission with passion and deleminalion. Looking ahead. we remain committed lo innovating and expanding Oltr services lo meet the evolving needs of those we serve. Together, we will continue to create a society where everyone has the opportunity to be incredABLE. Thank you for your ongoing support. Nigel Hampton. CEO incredABLE IA company limited by guaranteè, not having a shar• eapitall TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 In the year ended 31 March 2024. incredABLE continued to provide exemplary support services throughout the Southern Area. Specifically, we were able to deliver that support lo more than 731 (2022-23.. 6531 children and adults with a learninglintellectual disability andlor autism through our many exciting projects and services. Mlsslon: To create incredible opportunities for incredABLE peoplel By delivering meaningful projects and qu81ity seNi¢$ in partnership with individuals who have a learninglintelleclual disability andlor autism. Vision.. A society where individuals with a learningl intellectual disability andlor autism are inspired, empowered and included. Values: Commitment We are passionate and dynamic stsff and volunteer team who are committed lo people first and supporting individuals to realise their own vision of being incredABLE Collaboration We believe in the value of working in collaboration and proactively seek out partnerships to make incredABLE things happen Creativ We strive for creativity in our bespoke approach lo opportunities so that they are meaningfLTrI, partiapatory and uniquely incredABLE Community We see Community as central lo the incredABLE experience of inclusion and we work alongside lo support engagement. access, and visibility of incredABLE individuals IncredABLE deliver projects and servi¢es in the Southern Health and Social Care Trust Area. Projects & Services. Outputs & Achièvemgnts: Adult Short Breaks (ASB} Servi¢0 In partnership with the Southern Health and Social ca￿ Trust Adult Learning Disability Teams, incredABLE delivers the ASB service. Offering a wide range of meaningful activities and experiences, the ASB group residential breaks take Pla￿ in venues across Northern Ireland. ASB offers both mId￿eek and weekend breaks in which participants choose everything from the breakfast menu to the activities. As they make decisions about their lime away, individuals on the ASB servi¢e socialise with peers. work on compromise and communication skills. practi￿ daily living skills, and take part in many of the aelivilies available across Nl, such as attending Belfast Giants matches. visiting forest parks, walking along the beach in Neweaslle. and much more. We offer tailored support, ensuring that we have the right staff with each group lo ensure every participant has their specific. individual needs met within the group. During the 2023-24 financial year this service provided 53 Adult Short Breaks, with foty-seven 2-nighl residential$, tsvo 4-nighl resldentials and four 7-nighl residenlials. A total of 140 participants availed of the serv5¢e. for an increase of 15Vh over 2022-23. BIG18¢spoke Indivldual and Group) Support Servlce For many young people and adults, one lo one or sm811 group support is the best option lo reach their goa15. BIG is service that provides exactly those options. with a service completely tailored lo eaGh indivtdual, focused on their passions. their needs, and supporting them in brlnging their dreams lo life. BIG can be as flexible or routine as the individual or group desires, as the plan is agieed with both the individual and their carers. Together, they establish the activities to be undertaken. the schedule. and the exact support an individual needs. Whether aceessing live music, going shopping with friends, or gotting exeicise at the local swimming pool, anything is possible with BIG. incredABLE IA company limited by guaMnteÈ, not having a share ￿pItalI TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 Most people access the BIG Servi￿ using funds from Direct Payments via Self Directed Support (SDSI. 11,069 hours of support were delivered to 74 individuals during the 202>24 financial year. Peer Outlng Programme IPOPI incredABLE is proud to partner with the Southern Health and Soeial Care Trust Children and Young People's Disability Teams lo offer the Peer Outing Programme. POP focuses on young people as they approach and go through the transition betsyeen school and adult servi¢es. POP provides social outings with peers while including opportunities for personal growth that serve young people into adulthood. Team building. communication, conflict mediation, and overall improvement in self-confiden¢e are all outcomes that POP participants see over the course of the programme. POP outings take place once a month and can be activity-based orjoining in with a community event. Vvhile POP outings lake place as a group. the project is still Individualised, with specific supports designed lo offer participants the chance lo fully engage with their peers and their communities. POP gives young people control by making sure all activities are chosen by the young people themselves. promoting a person-centred approach in addition lo the social inclusion built into the programme. During the 2023-24 financial year, ￿enty-nIne POP Saturdays were delivered in three locations as well as five 2-night residenlials and a total of 36 participants have availed of the service. Youth Ernpowerment Programme (YEP) YEP 1$ a residential SeNice designed to support youth in gaining daily life skills in preparation for independent or supported living arrangements after leaving school. Made up of ten 3-day residenlials over the course of a year. incredABLE delivers YEP in partnership with the Southern Health and Social Care Tnjst Children and Young People's Disability Teams. YEP focuses on four main areas including.. Personal Development- Leaming lo be independent and participating in a programme away from home. Independent Living Skills- These will include key skills such as establishing morning routines, cooking. budgeting. ftlationships. personal care and home safety. Soeial Development- To encourage peer support and increase social skills involving outings and attendan￿ lo a range of community and social events. Self*sleem- The development of independent skills, having the confidence lo offer an opinion when planning activities or shopping and feeling posittve about reaching goals set. During the 2022-23 financial year. 10 YEP residenlials were delThiered wsth 9 participants tsking part in the programme. Summer schem6 incredABLE's summer scheme is a long-running programme offered lo ensure that young people with an intellectual disability andlorAulism are able lo tske part in the same exciting summer activities as other young people do during the school break. First offered as a pilot programme in 2018. the summer scheme has grown into one of our regular offerings, popularwith both young people and their parents alike. Activilte$ include many options that are dtffi¢ull to access during the school year, with a new outing planned for each day. The scheme runs for One week in each of the localities of Armagh & Dungannon. Craigavon & Banbridge and Newry & Mourne. Mon-Fri 9-5pm. each day and is delivered with the support of the Southern Health & Social Care Twsl. During the 3-week scheme a total of 36 participants availed of this Servi￿ in the 202>24 finan¢ial year. ASD Offerlngs incredABLE has long been a trusted name in the world of local ASD provision. delivered in partnership with the Southern Health and Social Care Trust. The programme remains a stsple for families in the SHSCT area. providing seNce5 that offer children and young people with Autism opportunities for socialisation. leaming life skills for independent living, and praclising important soft skills like ¢ooperalion. teamwork, and communication. The ASD offerings have grown to include th￿ programme strands. each run by staff with many years ofexperience working with children. youth, and adults on the spectrum. incredABLE IA company limited by guarantee. not havlng a share capital) TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 Strand l- S8turday Glubs inCre(￿BLE'S Saturday Clubs are delivered in partnership with the Southern Health and Social Care Twst Child￿n and Young People's Disability Teams. Saturday clubs are unique in incredABLE's stable of services in providing weekly venu based activities for ehildren with Autism. Two sessions are offered every Saturday. giving carers a short break whilst ensuring children have three hours of fun and social activities with peers. Activities change weekly and cover sensory, physical, and creative opportunities. Sessions run frorn 1 Oam-lpm and from 2pm-5pm. During the 2023-24 financial year incredABLE's Saturday Clubs mel 48 limes and served 30 participants. Slrnnd 2- Life Hacks Pmgramme The life hacks programme took inspiration from our original residential programme. focusing on providing skills for independent living bul taking away the pressure of monlhty residenlials for those who need a more slruclured program in smaller sections. Lsfe Hacks runs weekty for a total of 10 weeks in each cohort. During the 2023-24 financial yearwe provided six 10-week sections of Life Hado, serving a total of 60 paitcipants. Strand 3- Community Connections This YOUth-￿nIred, assel-based Community mapping program offers 1&17 year okys on the spectrum an opportunity to choose local supports they want lo explore and plan visits based in three key areas.. health and wellness. soeial ne￿OrkS. and community hubs. Participants have mapped and visited venues such as libraries, banks. transport hubs. gyms and activity groups, leisure and healthcare facilities. and inleresl-based clubs in their loeal area. During the 2023-24 financial year 20 partiopants availed of tsyo l￿week cycles. incredABLE-y Caring Funded by Department of Health and administered by The Community Foundation Northern Ireland, IncredABLE-y caring was designed to give carers a short break from caring whilst providing a meaningful soaal evening andlor ovemight opporbjnity for the person they care for. Participants had opportunities to engage in planning activities. meals. and outings throughout each programme. Actimties included, but were not limited to, bowling, mini golf. anema, walks in local parks. shopping trips. visib'ng the Christsnas Markets in Belfast, and other ￿nimUnity-baSed outings. incredABLE-y Caring also provided workshops specffic81ty to carers, offering them some we114eserved 'me time.. Carers sessions were designed to be a break in routine in which carers could try a new activity, engage in a hobby. or simply have cup of tea and some company without the pressures of caring. During the 2023124 financial year there We￿ four 10-week evening programmes. four programmes consisting of six 1-night oveM￿hts over a 12-week period. and four evening sessions for carers. A total of 99 participants availed of this programme. Day Opportunltles- IncredABLE-y Made The completion of the 5-year are irtcredABLE' project towards the end of 2022 provided the context for consolidating efforts around the proje¢ts most successful strand- day opportunity provision - as evidenced by project beneficiaries ar stakeholders. incredABLE-y Made, whi¢h pilotsd over the p￿viouS 5 years. found purpose and structure as an enterprising day opportunity with a focus on print, production. and packaging activities. The model was required to become self-sustaining and successfully Iransilioned from a fvnded to a se￿-paYIng fee sgryice by April 2023. incredABLE-y Made day OPPDrtunilies have Sin￿ grown substantially and are desuned to provide soft skilis development for adults with a learninglintellectual disability andlor Autism with the added values of maktng friends and building confidence. molivalion, and independenee in a safe and supportive envlronment. Befvleen April 2023 and March 2024, incredABLE-y Made day opportunities maintslned and fvrther developed worklng relationships with other organisations such as Cedar Foundation. People First, and Clanrye offering placements for end-of- programme Servi￿ users, idenlffied as a primary tsrget group. This financial year also saw incredABLE-y Made connect with other organisations such as Gateway, Mencap, and Caring Breaks. showcasing at Learning Disability Pride19 June 2023). participats'ng in the 'Do Your Thing. social media Mdeo challenge. and featuring at the Waterfronts Suc￿sSIu1 Qulrky incredABLE IA company limited by guarant•&, not having a share capltall TRUSTEES, ANNUAL REPORT for the financlal year ended 31 Mar¢h 2024 Wedding Event. incredABLE-y Made day opportunities also featured on BBC Newsline with Conman Camptell filming on 16th June 2023. Through targeted marketing and promotion. incredABLE Day Opportunities have become well-known throughout the sector. The serwce has proved attractive to key workers in other organisalions particularly as they searched out new skills- based opportunities for young adults who may olhetwise fall through the known gap in seNice that exists for SEN school ieaveis. InC￿dABLE-Y made as an enterprising day opportunity concept continues to enhan￿ Servi￿ provision and fill gaps connecting with many organisalions across the public, private and voluntary sectors, most notable of these have been collaborations with ABC Council. Lord Mayols Offits, BNI Events Company. SENI Awards, Ulster Carpels. Camping Nl, Open Farm Week, Messy Play Nl and securing packaging eontra¢l with Farringford Foods.. .as well as many more, all of which are adding proffle and in turn generating meaningful activty for our incredABLE participants. By February 2024, the incredABLE-y made team required additional staff to support the $lralegic direction of day opportunities and new roles were developed and recruited in Marketing Adminislralion and Production Coordination. These roles have beneffted the agenda of growth signrficantty. During the 2023- 2024 financial year, incredABLE day opportunities delivered meaningful actmty lo 45 participants, 6 days per week. aeross 4 sites. equating to 12,690 hours annually. M¢)sl indThiKluals accessing the setmce are self-funded using direct payments Ma Self Direct Support ISDSI. IncredABLE 8la¢k Moon- Evenlng Opportunity October 2023 heralded the retum of incredABLE Black Moon Dis¢0 following a 3-year hiatus owing to the Covid 19 pandemic. The anticipated re-launch marked an extra special occasion which I￿ated attendees lo a 'Spooklacularf Halloween themed event on Friday 27th October 2023 al Amiagh City Hotel and paid tribute to DJ Chill (Phil Cheungl who helped establish the disco in 2018 and sadly lost hi$ life in Nov 2021 following short ¢ancer battte. The fundraising event which celebrated Phil. emphasised a monster raffle. eoslumeffancy dress. music choi￿, room dé¢or and extra's such as a photoboolh and professional photographer saw approximate￿ 150 attendees ￿me through the Fringe Lounge doors. It was a Injly memorable occasion which generated the idea of theming discos going forward as an allemative lo monthly discos which hadn't previously attracted those numbers... Between April 2023 and March 2024. the in¢redABLE Black Moon team delivered three discos themed respeelively around Halloween {relaunch Ocl 2023) Christsnas {Dec 20231 and Valentines Day (Feb 20241- It was agreed that discos would tske place bi-monthly momng forward (reducing from 12 10 61 with more significance placed on theming room, music Choi￿ and adding extras. This decision pr¢)ved lo be a successful one with attendance figures remaining in and around the initial relauneh set. Door entry remained the same at £5.00 per individual, parenvcarer donation optional and the team have been delighted to report that eaeh disco, while retaining its usual crowd has also attracted new gue515 and a new following. IneredABLE Black Moon remains a ¢ore component of incredABLE's evening social provision for adults with learninglintellectual disabilities andlor autism attracting individuals from right across the Southern Health and Soclal Care Trust area and beyond. Amagh City Hotel continues as host venue while the enhanced formal maintains the opportunity for participants to socialise with peers. make new frvènds and develop ¢onfidence within a modem, posltive. fvn and safe environment. Café incredABLE @ Jethro Our café in the Jethro Centr8 is running strong. open 5 days a week offering made to order meals from a ¢arefiJlly-crafted menu. Addilionalty. Café in¢redABLE caters for internal Jethro Centre clients as well as outside groups regularfy, giving Pa￿cIpant trainees the opportunity to learn otering in addition to cooking. serving. using the till, and more. Café incredABLE @ Jethro decreased lolal sales by 5Vo over the 2023-24 financial year. seNng 17.112 customer transadrons, 8mployed 4 people with a learning disability andlor Autism. and facilitated a fvrther 4 people in voluntary placement. incredABLE IA company Ilmited by guarantee, not havlng a share capitsll TRUSTEES. ANNUAL REPORT for the financial year ended 31 March 2024 Café incrgdABLE @ South Lake Our flagship café in South Lake Leisure Centre in Craigavon also continues to shine. We are proud of the service we offer at SLLC, and we are even more proud that this café. in addition lo having become a community hub, continues to be place where we offer vocational training, employment. and meaningful daytime actiwty for individuals with a learninglintelleclual disability andlor autism within our café spaces. Our Customer base continues lo remain loyal, and we seNe as many people who come lo the South Lake Leisure Centre just for a coffee or breakfast as we do those who are in the SLLC already for their own purposes and stop by for refreshment before or after. In March 2024 not only did we continue to trade a5 nonnal but also provided catering for the Special Olympics Ireland Winter Games 2024. which resulted in our busiest weekend of trading since opening our doors in November 2020. Café ineredABLE @ South Lake increased the total sales by 8% over the 2023-24 financial year. serving 146,027 customer transactions, employing 9 people with a learning disability andlorAulism, and facililaling a further 9 people in voluntary placement. Café incredA8LE @ Banbridge Lelsure Centre Our eafé in Banbrid9e Leisure Centre continues to gain momentum, open 7 days a week offering made to order meals from a carefully