Draft Financial Ststements at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) FOR THE YEAR ENDED 30 NOVEMBER 2022 The truslees present their annual repori and financial statements for the year ended 30 November 2022. The financial statements have been prepared in accordance with the accounling policies set out in note 1 to the financial statements and comply with the tharity's governing documenl, the Companies Act 2006 and "Accounting and Reporting by Charities.. Statement of Recommended Practice applicable lo charities preparing their accounts in accordance wilh the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) (effective 1 January 2019)" Objectives and activities Our charitable objects consist of= the provision of facilities and services in the interests of social welfare. the promotion of community development helping those suffering disadvantage, the Promotion of health and wellbeing tackling health inequalities. Our charitable objects focus our work on helping those who are vulnerable and in need in our community. Our aim is to provide compassionate Care services and wraparound supports, creating opportunities for our service users to lead the fullest of lives al home and in Iheir local community. We have 3 objectives: 1) Care- Caring 'in' our Community., 2) Community- Caring 'for' our Community., and 3) Collaboration- Reaching Out, Making Connections and Working in Partnership. To deliver our obj8clives we provide domiGiliary (home) care, day centre care and community servi¢eslprogrammes. Our domiciliary seNices include personal care. dementia support, mental health care, respite, high dependency and palliative end-of-life care. We provide care to individuals in their own homes in accordance wilh care plans drawn up by social workers from the local health and so¢ial services trust, assisting people lo liv8 independently with dignty, compassion and respect. In aur 5 Day Centres we wn social engagement and activity programmes, as well a5 providing a rangè of care and support services. Our day cenlres aim to improve the qualty of life of older people by providing practical assistance to help them be independent, as well as the opportunity to socialise with other people and make friends. Support se1$ include hot meals, personal care, laundry, hairdressing and foot tsre. We cater for a diverse Glient base supporting older people, those with long-lerm conditions. physical and learning disabilities and people with mental ill-health. Our flagship Healthy Living Centre provides a variety of communty health and well-being initiatives helping older people, families and vulnerable individuals in our communty- Our rnain activities include= Local delivery of domiciliary care servIs. through teams of carers working in the local community- Provision of day care ServIS and supports through five Day Cenlres situated in the villages of= Belcoo. Derrygonnelly, Garrison, Newtownbuller and Teemore.. Operation of our Heallhy Living Centre, providing community engagement programmes and health promotion initiatives.. Management of our headquarters (in Belcoo) providing strategic and corporateladministrative functions., Management of two outreach administrationlGommunity hubs (in Enniskillen and Omagh) for our slaff training, communily engagement and health promotion work- Provision of In-house training, supervised by our fully qualified trainers., Pmvision of employment to over 250 local people, particularly women.. all staff are registered with NISCC; Partnership working to provide community support and health promotion programmes.
Draft Financial Statements at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 NOVEMBER 2022 Specific objeclives for the year included.. Meet the increasing demand for care and support services in our community., Continue to adapt our Sep41S, helping our service users deal with the impact COVID-19 has had on their everyday lives. Develop our community support role, designing and delivering servir£s and programmes in our community. connecting with and supporting those in need" Work collaboralively within the health and social care system to address challenges and support the communty we serve" Link up wilh Fermanagh Rural Communty Network to deliver communty health and wellbeing initiatives in Femanagh.. Worf( WFth Arc and Oak Healthy Living Centres to deliver 'The development of Health and Well-being Hubs in Enniskillen and West Fermanagh. {cAIn Project)" Complete a stralegic planning process reflecting our Guent context and mapping out a clear strategic direction for the organisation- Develop our intemal control system induding our policies and procedures manual and staff handbook- Partner with People seices to enhan our human resources; Develop our staff with online training in spectfic areas. - 80Yo of staff have achieved NVQ to at least level 2. Further plans regarding Belcoo Enterprise Centre including development of'The Hub. &>working space,. Use new technology to streamline our administration processes including Carefree monttoring system and online recruitment portal; Raise our profile Ihrough the development of our websit8 and online social media presence,- Complete a company 'rebrand' including promotional materials, corporate stationary, online content etc.. Maintain our reserves at the required level to meet ongoing challenges in line with our Reserves Policy. Publi¢ Benefit The Trustees confirm that they have complied wilh their duty under section 4(b) of the Charities Act {Northem Ireland) 2008 to have regard to the Charity Commission for Northem Ireland's guidance on public benefit and that the public benefit requirement has informed the activities of the Charity in the year. Lakeland Community'care covered expenditure above that which they reIved funding for within the year. They did" thi9 througk* providing.adminislrative serlijces. Covering additional expenditure on projects and through covering tlie cost of deSlvering meals'within the local area during Covid-19. Some of the p'roje5, that they contributed towards include- ' The Day Ceritres. additional cost of £50,000, in¢luding Covid guidelines, bus and meals increase costs Fermanagh and Omagh District Council meals and parcels distribulion, costing £13,500 Administration and delivery costs, approximately £2,000 Community Fund Nl- £7,200 Administration and delivery cost- £2,000 Ststsment of compliance with Charity Commission guidance The trustees have paid due regard to guidan issued by the Charity Commission in deciding what activities the charity should underlake. Achlevements and perfomianco Thanks We work wth a wide range of organisations. and are very. grateful to the following for their support during the past year: Towergate- Insuran Brokers. Belcoo Enterprise Centre - Day Care Centre., Cleaver Fulton Rankin - Solicitors: CavanaghKelly - Chartered Accountants; Melvin Enterprises Ltd - Day Care Centre. Newtownbutler Community Development Association - Day Care Centre., People seN15- Human Resource Consultants., South West Fermanagh Development Oiganisation - Day Care Centre.
Draft Flnancial Statements at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 30 NOVEMBER 2022 Westem Health and Social Care Trust; Til Navar- Day Care Centre: Fermanagh Rural Community Nthork., Co-operation and Working Together (CA} Fermanagh and Omagh District Council Ca-sync {Arc, Oak. LCC, FRCN) Lynda Collins - Strategic Review Analyst Financial review The chaniy's net outgoing resources for the year ended 30 November 2022 was £300.258 and the year end financial position amounted to total charity funds of £1,328,502. The trustees acknowledge the thallenges of operating during the period with the continuing impact of Ihe pandemic on operaling, tightening of costs by the local health and social care twst and the increased cost of complying with legislation. Our concerns for Ihe future remain unchanged from those expressed in prior years. i.e. to maintain the levels of income against a background of ever-tightening cost controls imposed on us by the local heatth trust and dealing with increased levels of regulation and being able to absorb the associated costs relating Ihereto. Lakeland Communty Care Limited is required lo comply with rtain minimum standards of ca. provide high standards of training'for its staff and undertake home audit. visit5 to n)onitor the standard of care provided to clients against a ba¢kground of real reductions in funding from our local health trust. From April 2008 the charity was required to register with the Regulation Quality Improvemént Authority (RQIA}. The trustees are confident that the charty can continue to provide a good quality seiCe to its clients and has sufficient reseffts to allow it to adapt to the changing environment in domiciliary Care. The trustees are concerned at the level of costs incurred in providing day care facilities at the charity's day care centres in Belcoo, Derrygonnelly, Garrison, Newtownbuuer and Teemore. The costs, induding cenlral overheads, excked day care cenlre income. Our local health trust has signalled that they propose to redu the number of day care places that,they will fund,. this despite our view that demand for day care provision remains high. Any reduction in the level of day care p..rovision funded by. our health trust will impa¢t adversely on our finances in so far as central overheads %iiill:haQe.tO be absorlied by. other a(VI,e5 iiiiaertakeh by us hence t.he need for a fundraislng strategy... Reserves policy As we are a charity whos8 principal aim is to provide facilities in the interest of social welfare and promotion of heatth, and also to set an example to others. we believe that we need a particularly transparent reserves policy. In order to fulfil our responsibility to secure Lakeland Communiiy Care Limited's viability beyond the immediate future and lo protect the charity against serious disruption to its charitable work, we need to maintain sufficient reserves against future uncertainty, to absorb setbacks and to take advantage of change and opportunities in the long term. To that purpose, our overall target is to have cash and liquid reserves to enable the company lo continue to operate for a period of three to four rnonlhs after the withdrawal of funding to enable a structured phasing out of services. In addition, in any one year we may earmark unrestricted funds for particular designated initiatives or purposes. The reasons foi the setting up of such funds. the policy for any transfers between funds and the allocation to or from designated funds will be stated in Ihe notes to Ihe financial statements. Our reserves policy will be reviewed at least annually to ensure that it reflects current and future needs, risks. opportunities and contingencies. Designated funds will be reviewed annually also. Taxatlon status The company is recognised as a charity by HM Revenue and Custom5. AGcordingty, the company is not considered to be liable to pay Corporation Tax.
Draft Financial Statemènts at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 30 NOVEMBER 2022 Rlsk Management Formal arrangements are in place for identifying all operational risks. This is done on an ongoing basis. Although it is the responsibility of our Ghief executive officer to identify, monitor. mitigate and report operational risks. the process is facililaled by our finance management committee. The finance managemenl committee's objective is to ensure Ihat the trustees, risk appetite is reflected in everything the charity does. Areas of concern which are induded in the Risk register are.. General or specific downturns in income or unforeseen items of major expenditure,. Online I l.T. developments, data piotection and cyber security - we invest in l.T. support to help us protect our business resilience- .Qualty standards and accredrtation we focus on the issue of quality on a continuing basis, constantly striwng to maintain and improve standards where this is possible. We continue to monitor, and indeed are pro-active in seeking feedback from our private clients and the Westem Health and Social Care Trust. We conduct interviews with our clients on a one-t(Fone basis and also issue client Subvey forms. Any complaints are investigated promptly. We also welcome suggestions from staff and clients; Implementation of ¢ompany development strategy., HMRC minimum wage legislation especially travel allowan. Major pandemic within the population Impad of Covid 19 pandemic on our services and the communty we support. Other rlsks and uncertainties The Trustees consider that the other principal risks and uncertainties going forward which may have a material impact on the Gharity's performance can be summarised as follows- Potential loss of the contract for Ihe provision of domiciliary services Contractual obligations and associated penalties., Increased costs due to National Minimum Wage changing to the new Living Wage from April 2023., Increased cost of pension contributions under the new pensions. regim8', Workforce shortages.. staff recruilment. and retention.-.with an ageing population more people are needing care. demand is incre8sing but the suppty of labour is not keeping Pa to sustain and grow our setvices. Sourcing fvnding for our Healthy Livlpg Centrè cbmmunity,éhgagem'ent and Support serviceslprogrammes in a highly Gompetitive environment. Changès in interest rates., Developing services through FRCN. Plans for future periods Implement our new Strategic Plan covering the period 2022-2030. We are committed to delivering against our 3 Objectives (Care, Community & Collaboration) and our 5 Strategic Priorities (People, Services, Communily, Organisation and Partnership} to achieve our ambitions, namety.. Care for our people making Lakeland Community Care a great place to work., Provide compassionate care lo all our setvice users and their farnilies., Expand our communtty support services and engagement piogrammes; Focus on our health promotion role working to reduce health inequalities., Reach out, make connections and work in partnership to provide health and wellbeing services in our community: Build strategic allianS with communtylvoluntary sector organisations. Set us up for success through good governance and operational excellence Changes to our Strategy. including new or additional activities, may be required in the future as we consider the implications of operational demands and our changing operating environment. There is currently a high level of uncertainty as the communityfvoluntary. public and private sectors consider the long-term impacts of the recent pandemic as part of recovery. Flexibilty is thus embedded in the plan, to enable us lo adapt our activities accordingly.
Draft Flnanclal Statements at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) {CONTINUED) FOR THE YEAR ENDED 30 NOVEMBER 2022 Specifi¢ aaS of focus include: Invest in our People Attracting, suslaining and growing our workforce; Investing in ongoing staff training and development. Reviewing our staff complement and optimising our stNcture to meet business needs: Focusing on recognition, reward and employee wellbeing. Invest in our Services Delivering quality care- sustaining and developing our services., Engaging with our service users and being responsive to their changing needs- Providing seamless care - engaging with other agencies in supporting service users., Contingency planning. Invest in our Cornmunity Developing our communiiy engagement and outreach work., Growing our role in health promotion expanding our wellbeing programmeslactiwlies; Developing a fundraising stralegy. Developing so¢ial enterprise within the exisling enterprise centre., . Developing plans for the Healthy Living Centre Working with Arc and Oak Healthy Living Centres to deliver '.The development of Health and welkb8ing Hubs in Enniskillen and West Fermanagh (CA Project). Invest in our Organisation Developing the diversity of our Board and Management succession planning. Broadening the scope of our work to build resilien¢e- Continuing to develop our'brand. to increase understanding ofwho we are and what we do., Working to suslain our competitive advantage by focusing on our social valuè, human capital. innovation and technology, efficiency and profrtability and revonue diversificalion,. Implementing recommendations made by our quality assessnienl officer. , Maintaining total reserve$ at the 2014 level.over a ten-year p.eriod,, , Invest in our Partnerships Developing our advocacy role, providing a 'voice' for our seNice users and as part of the independent sector raising awareness of the issues affecting service provision., Using our collective 'voice' to lobby for a joined-up, national response to sectoral labour supply shortages. Taking the leaming from the pandemic and applying it to our future work, building on a community-driven approach, focusing on the value we can bring to each other collaborating to achieve greater impact for the community we serve. Structure, govemance and management The charity is a company limiled by guarantee and was set up in November 1994. It is governed by its rnemorandum and articles of association. The trustees, who are also the directors for the purpose of company law, and who served during the year and up to the date of signature of the financial statements were- Mr Emmet McNulty (Chair) Miss Margaret Gallagher MBE JP Ivice-chair) Mr Neil Ferguson Mrs Pamela Ferguson Dr LuciaA Maguire MB MRCGP Mr Noel McAllister Mrs Louise MGLaughlin-Borlace Dr Kathleen Sweeney (Resigned 25 April 2022) (Resigned 6 June 2022> (Resigned 28 March 2022)
Draft Financial Statsments at 27 Mar¢h 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 NOVEMBER 2022 In accordance with the Articles of Association, Mr Noel McAllister. Dr Kathleen Sweeney, and Mrs Pamela Ferguson retire by rotation and. being eligible, offer themselves for re-appointment. After consulting with local comrnunity associations. we advertise trustee vacancies. We are mindful when appointing new trustees of identifying gaps in the board of trustees in terms of skills, knowledge, gender etc. All existing trustees are consulted on the selection of a new trustee before appointments are finalised. The charity is a company limf(ed by guarantee having no share capital. The board confirm that there are no trustees, interests which require disclosure. Our headquarters comprising our stralegic and corporate fundions with training suite is located in the Healthy Living Centre. 1 Lattone Road, Belcoo, Co Fermanagh. From there we.. Organise care packages., Manage our five day ¢entres', Organise and administer our in-house and tailored training; Manage Lakeland Community Care Limiled's govemance, financial reporting and strategic development., Hold the trustees, monthly board meetings., Proviee a U8n'q q.hed facility., Hold Women's group meetings., Provide exercise classes., Hold a parent and toddler group. Our Imio administrative and communty hubs are at Unit 4L, Lancer Buildings, Gortrush Industrial Estate, Omagh, and 3 Queen Street, Enniskillen. A voluntary board of trustees is responsible for the overall management and direction of the charity. The board mrae.ts, at lea81, elp.ven tiDip.g a yea.r. A finance management cotnmittee meet on a quarterly basis and reports to the twstees. The finance management committee consists of the director of finance, lh8 chief executive oificer, the iT.F'clflv the Ci iit.'I'i iidii and vicewchairman." '.fJl' Our Senior Management Team led by the Chief Executive drive the strategies and operational programmes as agreed by the Management Board. Our Administration Team are responsible for providing administration support across 3 main fundions= Care Coordination, TraininglQuality Assurance and HRIMarketing. Our Care Team comprises over 240 Carers providing care in the community and 14 Day Centre Carers, ranging in experien from Senior Carers to new Tecnjits. Our People One of our key strategies is lo develop exceptional, motivated staff. The charity's performan¢e is a credit to all of our staff. Their determination, commitment and enthusiasm under the leadership of our chiel executive officer in a year of extremely challenging working conditions and more latterfy difficult recruitment Conditions cannot be overstated. The trustees would like to take this opportunity of thanking them for their ¢ontribulion. Capital Project The company acquired a site in Belcoo, Co Fermanagh and in March 2013 a property was built on the site and Completed in February 2015. This propety houses the company's administrative function and Healthy Living Project.
Draft Financial Ststements at 27 March 2023 at 15:56:26 LAKELAND COMMUNITY CARE LIMITED TRUSTEES. REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 30 NOVEAIBER 2022 Statement of twstees. responsibilities The Iwstees. who are a150 the directors of Lakeland Community Care Limited for the purpose of company law. are responsible for preparing the Trustees, Reporl and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company Law requires the trustees to prepare financial statements for eath financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources. including the income and expenditure. of the charitable company for that year. n preparing these financial statements. the trustees are required to.. - select suitable accounting policies and then appty them consistently., obseNe the methods and principles in th8 Charities SORP-, make judgements and estimates that are reasonable and prudent., State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. and prepare the finaicial statementè on. the going Goncem basis unless it is inappropriale to presume that the ¢,ari.,Y will Continue in operation. The trustees are responsible for keeping adequate a¢¢oLtnting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Auditor In accordance.with the. companys artirles, a resolulion proposing that Moore (Nl) LLP be reappoirrted as auditor of the company will b'e put at'a Geieral F.fieetifjg. DisGlosurn of inforniation to auditor Each of the trustees has confimied that there is no inforfflation of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditor is aware of such InfOatiOn. The trustees, report was approved by the Board of Trustees. Mr Emmet McNulty {Chair> Trustee Dr LuciaA Maguire MB MRCGP Trustee Date:..................