<0> St Martins
more than a home
for the homeless
Trustees
Annual Report
Mr C Bland. Chair
Mrs K Daynes, Vice Chair
Mr D Hoy. Treasurer
Mr N Williams
Mr B Walker
Mr D Brief
Mr K Gorton (resigned March
25th 2024)
Dr R Barnes
Dr R Thomson
Mrs G Harris (appointed May
25th 2023)
I st April 2023 - 31 st March 2024
st Martins Housing Trust
Company registered number
02390375
Charity registered numbor
802013
Registered office
St Martins House, 120 Thorpe
Road. Norwich. NRI 1RT
Company secretary:
Ms T Yates
Chief Executive Officer:
Dr Jan Sheldon
Independent auditors".
Larking Gowen LLP, Prospect
House, Rouen Road, Norwich,
NRI IRE
Bankers:
Barclays Bank PLC, 3 St
James Court. Norwich, NR13
IRJ
Solicitors:
Mills & Reeve LLP. 1 St James
Court, Whitefriars, Norwich.
NR3 IRU

Contents
Reference and administrative details of the Charity,
its Trustees and Advisers
Front cover
Trustee's report
Chair's report
Introduction
3-19
Organisational structure and decision making
Objectives
Homeless Services report
Care and Prevention Services report
Fundraising activities
Financial review
10
14
16
Statement of Trustees Responsibilities
Independent Auditor's report
Statement of Financial Activities
19
20-22
23
Balance Sheet
24
Cash Flow Statement
25
Notes to the Financial Statements
26-42

Welcome from the Chair
In 1972 a group of volunteers began to provide services to
people sleeping rough on the streets of Norwich. In 1973 St
Martins opened the doors of the first Norwich Night
Shelter. located in a garage in Norwich Cathedral Close.
Since this time St Martins has grown and developed to
meet the increasingly complex needs of a wide range of
people.
I welcome you to our annual report for the year ending 31
March 2024.
st
l am proud to report that during the last year we have:
een a reduction in the number of people sleeping
rough (annual street count figures reduced from 7 people in 2022 to 5
in 2023)
eveloped our services to provide 254 beds every night of the year
Opened St Martins House (our new hostel and head office)
Enhanced our learning and development offer to include the provision
of counselling services
> Agreed to work in partnership with Flagship Housing to provide 12 new
one bed units which will be ready during 2025
een ranked the 5th Best UK Charity by Best Companies
eceived a biodiversity award from the Norfolk Biodiversity Partnership
On behalf of all the Trustees l am very proud of all the positive outcomes that
our brilliant team and volunteers achieve. You can find details of some
remarkable personal journeys on our website.
At St Martins we could not do the work that we do without the support of
individuals, businesses. faith groups and commissioners. We are as always
grateful for the trust they place in us to support some of the most vulnerable
people in society when they need it the most.
We know that the forthcoming year will present many challenges, but we are
committed to a vision whereby nobody needs to sleep rough on the streets of
Norwich. We are within touching distance of this vision and St Martins Trustees.
CEO and Leadership team will continue to strive to make our vision a reality.
Mr Colin Bland

Introduction
The Trustees. who are also Directors of the Charity for the purposes of the
Companies Act, present their annual activities report together with the audited
financial statements of the Charity for the year 1st April 2023 to 31st March
2024.
The Trustees confirm that the Annual Report and financial statements of the
Charity comply with the current statutory requirements, the requirements of
the charitable company's governing document and the provisions of the
Statement of Recommended Practice (SORP), applicable to charities preparing
their accounts in accordance with the Financial Reporting Standard applicable
in the UK and Republic of Ireland (FRS 102).
St Martins Housing Trust meets the definition of a public benefit entity under
FRS 102. Assets and liabilities are initially recognised at historic cost or
transaction value unless otherwise stated in the relevant accounting policy.
St Martins Housing Trust (the Charity) is a charitable company. limited by
guarantee. which was incorporated on 30th May 1989. The Charity was initially
established under a Trust Deed dated 6th November 1974 with the objectives of
"providing shelter and food for the poor single persons in the City of Norwich"
In 2004 the Articles of Association were amended to extend the remit to the
County of Norfolk.
Mission Statement:
Strive to address the needs of single homeless people, In Norwlch and
Norfolk. by offering emergency accommodation, residential care, support
and development to enable everyone to achleve their full potential and a
greater level of independence.
Vision:
No-one needs to sleep rough on the streets of Norwich
Our Values
i O >< >>
Open
Nurturing
Tenacious
Progressive

Organisational structure and decision making
The Trustees are ultimately responsible for the management of the Charity but
the day-to-day operations are carried out by paid staff. There is an agreed
Scheme of Delegation (introduced in 2018 and reviewed annually). The
governing body of the Charity is the Executive Committee which is composed
of Trustees, plus the Company Secretary (who is not a Trustee). They meet at
least six times a year to receive reports on the operation of the Charity, monitor
its financial stability and approve policy. The Chief Executive Officer (CEO). who
reports to the Trustees, is the most senior employee of the Charity and is
responsible for managing the Charity's services, advising the Trustees on all
matters related to the operation of the Charity. its future direction, and ensuring
that all relevant matters are brought to the attention of the Trustees. Reporting
to the CEO are the Executive Directors and managers of the various services
and the support functions of the Charity.
In 2021 the Trustees recognised the f inancial growth of the Charity and felt it
prudent to develop a Finance Committee. The Finance Committee is chaired by
the Treasurer. The Treasurer and two other Trustees constitute the Finance
Committee which is also attended by the CEO, Director of Finance and Head of
Finance.
Policies adopted for the induction and training of
Trustees
The Charity has a clear policy for the recruitment of new Trustees. Nominations
are considered from any source but potential Trustees are expected to bring
specif ic skills and/or experience to the Charity. Upon nomination potential
Trustees are met by the Chair and Vice Chair and if suitable for appointment are
met by the full board of Trustees before being elected as Trustees.
Trustees are expected to take an active part in the governance of the
organisation and to give freely the necessary time and commitment to their
roles. There is a Role Specification for Trustees and a selection procedure based
upon the guidance provided by the Charity Commission. There is a
comprehensive induction programme for new Trustees and regular training is
offered specifically in relation to governance, risk and financial matters.
Related party relationships
The Charity continues to derive benefit from membership of Homeless Link (the
national body who support homelessness agencies). The Charity is also
represented at a range of local strategic and operational planning meetings
including the Greater Norwich Homelessness Forum (part of the Greater Norwich
Housing Partnership) and the Norfolk Strategic Housing Partnership.

Risk management
The Trustees are aware of the requirement to identify the major risks to which
the Charity is exposed to and to establish systems to mitigate those risks. A
Risk Register is updated and approved on an annual basis by the Trustees. prior
to the adoption of this Annual Report and Financial Statement. In the Register
the Trustees have identified the following areas of the Charity's activities where
they may be exposure to risk:
overnance and management
> Operational
> Fundraising
> Financial
> External relations
> Compliance with regulations
isks associated with welfare reform/other government policy
changes
The highest risks that threaten St Martins are:
l. Changes to benefits (specifically Housing Benefits) which could impact
upon the income the charity receives.
2. Changes to payments made by commissioning bodies often driven by
central government policy.
3. A shortage of move on accommodation (specifically one bedroom
accommodation).
All risks are continually reviewed by senior team members who will alert
Trustees should there be any changes in policy which will threaten the financial
stability of the charity.
Review of activities
Trustees take their governance responsibilities very seriously and review all
aspects of the Charity on a rolling annual programme thereby scrutinising in
detail all activities at least once a year. They are keen to make efficient,
economical and effective use of the resources at their disposal and ensure that
all performance targets agreed with local authorities commissioning services are
met.
The Charity demonstrates that it reviews its activities by maintaining its own
website, Facebook page, Instagram, YouTube and X/Twitter account. It also
publishes a newsletter to all donors and supporters twice a year and provides a
monthly e newsletter to all those who have opted into receiving information
under the General Data Protection Regulations (GDPR). We have comprehensive
systems for managing donations and GDPR compliance.

Objectives
The Objects as stated in St Martins Articles of Association are..
To provide shelter and accommodation in the County of Norfolk for poor
persons aged eighteen and over having no other residence or place to sleep.
To provide social housing and any other purposes connected with or
incidental to the and management of housing, social housing and
accommodation for persons aged eighteen and over.
To carry out such other charitable activities as the Trustees may determine.
In order to deliver these objects the Trustees at St Martins have:
Worked with partners to develop and deliver services including outreach
services and support for people in their own homes to help them to maintain
their tenancies.
Provided a wide range of accommodation including an emergency
assessment centre. hostels, sheltered housing, residential care and community
homes.
Developed a learning and development centre to support people to learn or
relearn the skills that they need in order to live independently.
Employed skilled and professional team members to deliver front line services,
maintain properties and undertake back-office support functions.
Supported volunteers to fundraise and to be involved (as appropriate) with
supporting people who use our services.
Developed systems and practices which are efficient, professional and
demonstrate effective governance of a medium sized charity.
Public benefit
When making decisions related to the delivery of St Martins objects St Martins
Trustees:
Make decisions to ensure the charity's purpose provides benefit.
Make decisions to manage risks of detriment or harm to St Martins,
beneficiaries or to the public in general that might result from carrying out the
purpose.
Make decisions about who benefits in ways that are consistent with the
purpose.
Make decisions to make sure any personal benefits are no more than
incidental.
Regularly review Charity Commission guidance on Public Benef it.

Homeless Services
St Martins Homeless directorate provides a wide
range of support for people who are sleeping
rough or who are homeless. This support includes:
Pathways - a partnership led by St Martins
delivering street outreach daily
Somewhere Safe to Stay Hub- an emergency
assessment and accommodation unit for 16
people
Bishopbridge House - a direct access hostel for
37 people (including emergency beds)
Dibden Road - a second stage, male only hostel
for 18 men plus 5 move on flats
St Martlns House - a second-stage hostel for 23
people
Communlty homes - a collection of three, four
and five bedroom house where people live
independently for 52 people
Temporary accommodation (19 rooms) - used by
the City Council whilst they determine if they
have a duty to house
Specialist project housing (e.g. for high risk reoffenders or Housing First)
Specialist team members (e.g. Heath Navigator and Tenancy Support)
Collectively these services can offer accommodation to 160 people every night. The
support offered at each accommodation project varies with a view to people
receiving less support as they make their journey towards independent living, ideally
with their own tenancy.
During the reporting year the following interventions and achievements have been
delivered:
&1
FAcfsAND FIGUPFS
Between 1st Aprll 2023 and 31st March 2024...
St Martlns were
awarded a
blodlverslty award
from the Norfolk
Intervèntlons were
Biodiversity
dellvered to support
Partnèrshlp for thelr
people to roduce
'work at Dlbden Road dependency on drugs
hostel.
and alcohol
938
2,282
people
accommodated
7,616
lfitar¥entlons were ddl¥•r
to mana9¢ ihelr omo¢lt>MI
m•nk*l. and physl(Al ..
health
The number of
people sleepln9
rough has reduce&.
Th• annual strget
count In Novemb#r'
2022 was 7, In
November 2023 th15
11gure reduse_41A,&
247-
d•nlal treatmenti woff•
provlded as a result ol
funding from Norwlch
Cgn$olldated Charltl•s and
Nortolk and Waveney
lfitegrated Care Board
(ICB)
10,502
83%
interventions were
dellvered to support
people to move on
and manage thelr
own tonancies
of people uslng S¢ Martlns
servlce$ rated th•lr •xp•rl•nc•
4$ tx¢ell•nt or good

One of the challenges that we experience is the lack of move on provision
available acr055 Norwich. This is outside of St Martins control and can. on
occasions, mean that people are using our services when they are ready to
live independently. St Martins is in continual discussion with Norwich City
Council and other agencies who may assist in relation to this issue. The new
development at Netherwood Green will provide 12 one-bedroom units to
help to mitigate against the lack of move on provision.
Case study: Ga
's sto
After a turbul.ent childhood andi adolescence, Gary's journey led him
towards a path of misusing class A substances. numerous prison sentences
and rough sleeping. Identified by St Martins. Homeless Outreach services in
May 2023, Gary has progressed through our hostel system into our
Community Homes Project. We are supporting Gary to build a better. more
stable future.
At first. Gary's interest in engaging with any support servlces was minimal.
Gary had a history of intravenous drugs use, was smoking crack cocaine
daily and purchasing and abusing prescription medications. His chaotic
lifestyle had rendered him notorious for missing external appointments and
providing various pretexts to evade support sessions, contributing to his
reputation as a person averse to engagement.
Gary struggled with trust and was sceptical of perceived authority figures.
which extended to St Martins, support workers and services. Gary would
quickly close down conversations. giving one-word answers and use
deflection tactics. where he rapidly shifted the focus to other subjects.
With patience. persistence, and consistency. we slowly built a rapport with
Gary. This trust has served as the foundation for a productive professional
relationship.
Expressing a strong desire to access a residential detox and rehabilitation
facility to address his substance abuse, Gary also aspires to reunite with his
estranged family during his recovery journey. Collaborating with the
Vulnerable Adults Service, Adder/Change Grow Live (CGL), and the
Matthew Project, we are actively working towards making this a reality for
Gary. For the first time in many years, Gary has be.en able to provide
negative drug screening tests for opiates and has vocalised feelings of prid&
and self-belief.
Notably, Gary has attended Mental Health appointments with a Norfolk and
Suffolk Foundation trust (NSFT) nurse. and he has recently begun sharing
his past negative life experiences with the psychologist at CGL. This has
created an opportunity for Gary to access psychosocial interventions that
previously seemed beyond his reach.
In the span of the last five months, Gary has made remarkable progress. He
has become willing to articulate his hopes and aspirations for the future an
is now open to receiving support from both St Martins and various support
Not his real name

Care Services
st Martins Care directorate provides a wide range of support for people who
are homeless and would not be able to live independently. These services
include:
Highwater House - a dual registered residential care home rated outstanding
by the Care Quality Commission (CQC) for 22 people
Webster Court - sheltered housing with home care (including end of life care)
provided for 32 people and rated Good by CQC
Magdalen Road - a specialist support unit for 12 people with poor mental
health living semi independently
Under l Roof - a learning and development centre for everyone using St
Martins services
Bridges - a support service for people with poor mental health
Reablement - support provided in people's own homes to maximise
independent living
Norfolk Independent Care and Support Services (NIHCSS) - a partnership
with Together providing support in people's own homes
Collectively these
services can offer
accommodation to 66
people every night
and supports an
additional 63 people
to live independently
and maintain their
tenancies which is an
important component
of St Martins
prevention work.
10

During the reporting year the following
interventions and achievements have
been delivered:
76 people accommodated
9,803 care and support hours
have been delivered to support
people to live independently in
the community
244 activity sessions have been
offered across all of St Martins
services which have been
accessed by 1.104 people
12 community engagement events
have been held
825 of people receiving care
services rated their experience as excellent or good.
Jan@'Ilad Iliiè-d at Vrebst￿r 'fourt for nearly three years before moving on
successf ully to her own flat in Essex to be closer to her family.
Before coming to Webster Court. Jane had hit a particularly turbulent time
in her life, finding herself without a roof over her head, struggling with her
physical and mental health and not being able to access financial benefits.
After a short Stint at our Somewhere Safe to Stay Hub and a few months at
a hostel. she arrived at Webster Court with literally the clothes on her back.
In a little under three years, she built herself a home, decorating her flat in
her own unique (and pinkl) style, re-engaged with her mental health
support team progressing to the extent that She has now been discharged
from their service, is financially stable and is only looking in one direction
forwardl
Jane ha5 continued to grow as a person. is confident in all aspects of her lif.e
and we're proud to say is a real Webster Court success story.
11

Our people
St Martins is the employer of 196 people. Most of the Charity's
team members are engaged in the delivery of services. Back-
office support workers make up 150/0 of the workforce and the
Leadership team members (CEO and Directors) account for 3/
of the workforce.
During 2023/24 the workforce increased by 3Q/o.
The Trustees of St Martins recognise the importance of the
workforce to the delivery of excellent care and support for the
beneficiaries of the Charity. To this end they seek to be the very
best employer that they can be. In order to benchmark the
charity as an employer and monitor the impact of
improvements made St Martins enters the Best Companies
survey on an annual basis.
OUTSTANDING
TO WORK FOR
2023
cert.b.co.uk
In 2023 St Martins were rated as:
5th UK Charity (down from 4th in 2022)
17th regional employers (up from 18th in 2022)
18th UK mid-sized companies (up from 21 in 2022)
St Martins has been listed as a two-star (Outstanding) company to work for.
All team members (except CEO and Directors) remuneration links to NJC Scales.
Any decisions related to increase of pay for senior team members is a Trustee
decision. Senior team members remuneration is linked to an internal pay scale (CEO
points 1, 2, and 3 and Director l, 2, and 3).
St Martlns
more thon a h
lor tho h￿DdesS
<0> St Martins
more than a hofil
for the homelass
oin our
team!
ieryone
.1 have a
lo call
¢5_
.*nL
12

st Martins has a wide range
of volunteers. Some
volunteers commit to
regular volunteer sessions,
some (e,g, fundraising
collectors) are more ad hoc
in their support. Overall, St
Martins has 250 regular
collectors (mainly
collecting as part of the
December and
Supermarket collections).
We also have 12 volunteers
working in our services
(mainly engaged in the
delivery of learning and
development support at
Under l Roof).
In addition, we are often
approached by companies
seeking to undertake
gardening or DIY work for
us as part of their own volunteering strategy. This support is always welcome.
40> si Martins
mue
Our environment
St Martins acknowledges the connection between the climate and other
environmental crises and the threat of current and future homelessness, disease,
food, and services shortages, and poverty for millions of people around the
world, as well as the major damage being caused to our natural eco-systems.
St Martins recognises its responsibility to reduce its carbon and environmental
footprints and formally commits itself to being an environmentally responsible
charity.
During the reporting year St Martins has made a commitment to identify base
line data related to emissions and set improvement targets for 2024/25 to
reduce emissions.
Key areas identified to support emissions reductions include:
> Reducing waste
upporting recycling
> Lowering or removing paper-use within processes
mission off-setting activities
St Martins will comply with all relevant environmental legislation.
13

Fundraising Activities
Throughout 2023/24 a wide variety of fundraising activities took place, all in
accordance with the requirements of the Fundraising Regulator.
In relation to cash donations and the Charity's pro-active fundraising activities we
remain ever grateful to our volunteer collectors and all participating supermarket
chains. Supermarket collections in the reporting year raised £3.263.
The December 2023 collection in
central Norwich went ahead once
again and £36,688 was collected,
thanks to the commitment of many
volunteers.
During January 2024 St Martins were
offered the opportunity to hold a Sleep
out in the Cathedral Cloisters. Over 50
people slept out and collectively raised
just over £20,000. We are grateful to
the Dean and Chapter of the Cathedral
and to the people who slept out.
During 2023/24 the Charity received
£389,672 in donations, excluding
donated land, gift aid, street and
supermarket collections. These
donations were from individuals,
businesses, faith groups, community
groups, trusts, foundations (including
Norfolk Community Foundation),
schools and colleges. The Charity
received a £5,000 grant from Go Well
Fund. The Talent Fund.
itr
IL
st Martins also received many gifts of
donated food during 2023/24 which
were enjoyed by the people using St
Martins services.
For a local charity this degree of
fundraising is a remarkable annual
achievement. The Trustees are
constantly encouraged by the fact that
the Norfolk public are so generous
towards, and interested in, the issue of
homelessness. Without this level of
support we would not be able to provide the many services for homeless people
which we provide.
In line with The Charities (Protection and Social Investment) Act 2016 section 13 we
report that:
Fundraising activity is coordinated and overseen by a member of the Senior
Management Team. Fundraising team members are employed by St Martins. No
14

professional fundraisers are contracted by the charity (other than paid
employees).
St Martins abides by all requirements made by the Fundraising Regulator.
Christmas Street and Supermarket collections are carried out by volunteers
who have regular information from St Martins. Team members work alongside
volunteers to ensure all Fundraising Regulator requirements are met.
No complaints about the Charity's fundraising activities have been received
during the reporting year.
The Charity has a comprehensive Safeguarding Policy (Children and Adults)
which is available to all volunteers and fundraisers.
The Charity has protected vulnerable people and other members of the public
from behaviour constituting:
Unreasonable intrusion on a person's privacy
Unreasonably persistent approaches for the purpose of soliciting or
otherwise procuring money or other property on behalf of the Charity. or
placing undue pressure on a person to give money or other property,
during, or in connection with, such activities by avoiding the use of any
fundraising practices that may be considered to give effect to such
behaviours.
Funeralcare
15

Financial Review
5 Year Income, Expenditure, Surplus, Total Funds Growth
12,000
11,180
11.000
10.OOD
9,719
9,883
9.OOD
8,825
9,055
7.È41
7,297
7,399 7.235
7,758
6,672
5,989
6,403
5.688
4,869
4.QOO
a,1￿0
2,000
1.120
984
1,297
894
1,000
164
£'(X)Os
£'OODs
£'OOOs
E'ofM15
2019120
2020121
2021122
2022123
2023124
Income • Expenditure * Surplu5 ETIFtal Funds
Overview of Financial Position
Actual income for the year was £ 9,055k and actual expenditure was £ 7,758k
resulting in a surplus of £ 1,297k as below.
Unrestricted
Restricted
Total
Income
£ 8,167k
Expenditure
£ 6,899k
Surplus
£ 1,268k
Total Funds now stand at £ 11,180k.
Total Funds
£ 10,242k
£ 888k
£ 859k
£ 29k
£ 9,055k
£ 7.758k
£ 1,297k
£ 938k
£ 11,180k
The table above shows the income, expenditure, surplus and total funds over
the last 5 years.
ncome has increased by £ 3,066k, from £ 5,989k to £ 9,055k an increase
xpenditure has increased by £ 2,889k. from £ 4.869k to £ 7,758k an
increase of 59%.
Our average surplus for the past 5 years is £892k.
Total Funds has increased by £ 3,339k, from £ 7,841k to £ 11,180k, an
increase of 43Yts.
16

Financial impact of signif icant events
The main significant event which had a financial impact upon St Martins finances
during 2023/24 was for the second year the pay award made in relation to the NJC
Scales was at 7Y.. For a charity with an annual salary expenditure of £4.6m, a 70/
pay increase has had a significant financial impact. However, the Trustees of St
Martins believe it is in the long-term interests of the Charity to remain committed
to the NJC Scale specifically in relation to the recruitment and retention of team
members.
In addition the cost of living crisis continues to have an impact upon the finances
of St Martins with most providers of services increasing their own costs by an
average of lOOA.
Principal funding
Principal funding for the work of St Martins is derived from Housing Benefit
payments 38Yo, Statutory contracts 35°A and fundraising activity Il°A.
Mlsc Income 3%
Bank Interest 1%
Donatitms 11
Rental Income
38%
Contrad Income
35%
Grant Income
Servlce Charge
incorne
Reserves Policy
The Trustees seek to maintain free reserves in unrestricted funds to cover
immediate close-down costs. The target sum of reserves held is £1,124,284. The
Trustees consider that this level will provide sufficient funds to close. The level of
reserves was determined and documented in detail in the minutes of the Trustee
meeting of 24th November 2022.
The Trustees seek to maintain reserves at around this level by setting and
approving annual budget consistent with the reserves policy and by monitoring
financial performance against budget.
17

For this purpose free reserves are measured by total funds, excluding restricted
funds, total fixed assets less Highwater House restricted fund and designated
funds.
At the 31st March 2024, total funds amounted to £ll,180,082 (2023.. £9,883,014).
The Charity has unrestricted reserves of £9,426,499 (2023: £8,824,108), restricted
reserves of £938,232 (2023: £909,506) and designated funds of £815,351 (2023:
£149,400 ).
At the time of approving the financial statements for the year ended 31st March
2024 free reserves on the basis described above, prior to the transfer to
designated fund, amounted to £1.731.808. This is £607,524 more than the Trust's
reserve policy and it is advised that this should be transferred to designated funds
and that the free reserves should adhere to the trust's reserve policy of £l.124.284.
The reserves policy will be reviewed and updated during 2024/25 to reflect the
continued growth of the Charity.
Fixed Assets
The fixed assets are represented on page 35 of the Financial Statement.
Sinking fund
During 2023/24 provision was made in the budget to commence a sinking fund for
repairs and refurbishment of St Martins property. Calculations related to the
development of the sinking fund take account of short, medium and long term
plans for refurbishment of St Martins property. 2023/24 was the first year whereby
funds were allocated to the sinking fund which is a designated fund and valued at
£58.427
Investment policy and objectives
The Investment Policy at St Martins seeks to ensure effective use of cash identified
for future use but not immediately needed. To this end during 2023/24 interest
rates were kept under continual review to ensure effective treasury management.
As at 31st March 2024, £1,056,661 is invested with CCLA in the COIF Charities
Deposit Fund.
Going Concern
After making appropriate enquiries, the Trustees have a reasonable expectation
that the Charity has adequate resources to continue in operational existence for
the foreseeable future. For this reason they continue to adopt the going concern
basis in preparing the financial statements.
Future Developments
We plan to keep our current property portfolio in excellent condition and focus on
meeting the needs of the people we support and our local community. We will
continue to strive to be an employer of choice.
During 2024/25 the Netherwood Green project is expected to be completed. This
initiative is a partnership arrangement between Flagship Housing and St Martins to
build 12 one-bedroom units on land donated to St Martins by Norwich City Council.
Flagship Housing (as a Registered Provider) have accessed Homes England
funding of £792k to support this project and their charitable arm will make a
18

donation of £200k. The cost of the build is currently estimated at £2.2m. St Martins
will fund the remainder of the build costs.
We have made an offer to purchase Webster Court and we await Norwich City
Councils decision on this offer. The provision of Exempt Accommodation (e.g.
hostel accommodation) is currently under review by both local and central
government. st Martins will keep this review under consideration and make changes
to the current operating model should such changes be necessary.
We will set out our strategy for the next three years during 2024.
Statement of Trustee Responsibillties
The Trustees (who are also Directors of St Martins Housing Trust for the purposes
of company law) are responsible for preparing their Report and the Financial
Statements in accordance with applicable law and United Kingdom Accounting
Standards (United Kingdom Generally Accepted Accounting Practice).
Company and charity law requires the Trustees to prepare Financial Statements for
each financial year which give a true and fair view of the situation of the charitable
company and of the incoming resources and application of resources, including the
income and expenditure of the charitable company for that period.
In preparing these Financial Statements, the Trustees are required to:
Select suitable accounting policies and then apply them consistently.
> Observe the methods and principles in the current Charity SORP (FRS 102).
> state whether applicable UK Accounting Standards (FRS 102) have been
followed, subject to any material departures disclosed and explained in the
financial statements.
Make judgements and estimates that are reasonable and prudent.
repare the Financial Statements on an ongoing basis unless it is inappropriate
to presume that the charitable company will continue in operation.
The Trustees are responsible for keeping proper accounting records that disclose
with reasonable accuracy at any time the financial position of the charitable
company and enable them to ensure that the Financial Statements comply with the
Companies Act 2006. They are also responsible for safeguarding the assets of the
charitable company and hence for taking reasonable steps for the prevention and
detection of fraud and other irregularities.
Provision of Information to Auditors
Each of the persons who are Trustees at the time when this report was approved
has confirmed that:
So far as that Trustee is aware, there is no relevant audit information of which the
charitable company's auditors are unaware, and that Trustees have taken all the
steps that they ought to have been taken as a Trustee in order to be aware of any
information needed by the charitable company's auditors in connection with
preparing this report, and to establish that the charitable company's auditors are
aware of that information.
This report was approved by the Trustees on May 30th 2024 and signed on their
behalf by:
Mr Colin Bland (Chairman of the Board of Trustee5).
19

Independent Auditor's Report to the Members of St Martins Housing Trust
Opinlon
We have audited the financial statements of St Martins Housing Trust (the 'charitable
company,) for the year ended 31 March 2024 which comprise the Statement of financial
activities, the Balance sheet, the Statement of cash flows and notes to the financial
statements, including significant accounting policies. The f inancial reporting framework
that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 'The Financial
Reporting Standard applicable in the UK and Republic of Ireland, (United Kingdom
Generally Accepted Accounting Practice).
In our opinion the flnancial statements:
ive a true and fair view of the state of the charitable cornpany's affairs as at 31 March
2024, and of its incoming resources and application of resources, including its income
and expenditure, for the year then ended.
ave been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice. and
ave been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinlon
We conducted our audit in accordance with International Standards on Auditing (UK)
(ISAS (UK)) and applicable law. Our responsibilities under those standards are further
described in the auditor responsibilities for the audit of the financial statements section
of our report. We are independent of the charitable company in accordance with the
ethical requirements that are relevant to our audit of the financial statements in the UK,
including the FRC'S Ethical Standard. and we have fulfilled our other ethical
responsibilities in accordance with these requirements. We believe that the audit
evidence we have obtained is sufficient and appropriate to provide a basis for our
opinion.
Concluslons relating to going concern
In auditing the financial statements, we have concluded that the trustees, use of the
going concern basis of accounting in the preparation of the financial statements is
appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant
doubt on the charitable company's ability to continue as a going concern for a period of
at least twelve months from when the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern
are described in the relevant sections of this report.
other information
The other information comprises the information included in the trustee5 annual report,
other than the financial statements and our auditor's report thereon. The trustees are
responsible for the other information contained within the annual report. Our opinion on
the financial statements does not cover the other information and, except to the extent
otherwise explicitly stated in our report, we do not express any form of assurance
conclusion thereon. Our responsibility is to read the other information and, in doing so.
consider whether the other information is materially inconsistent with the financial
statements or our knowledge obtained in the course of the aud it or otherwise appears to
be materially misstated. If we identify such material inconsistencies or apparent material
20

misstatements, we are required to determine whether this gives rise to a material
misstatement in the financial statements themselves. If, based on the work we have
performed, we conclude that there is a material misstatement of this other information,
we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
> The information given in the trustees. report for the financial year for which the
financial statements are prepared is consistent with the financial statements. and
> The trustees, report been prepared in accordance with applicable legal
requirements.
Matters on whlch we are required to report by exception
In the light of the knowledge and understanding of the charitable company and its
environment obtained in the course of the audit, we have not identified material
misstatements in the trustees, report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 requires us to report to you if, in our opinion:
> Adequate accounting records have not been kept, or returns adequate for our audit
have not been received from branches not visited by us; or
> The financial statements are not in agreement with the accounting records and
returns,.
or certain disclosures of directors, remuneration specified by law are not made;
or we have not received all the information and explanations we require for our audit.
Responsibilities of trustees
As explained more fully in the trustees. responsibilities statement, the trustees (who are
also the directors of the charitable company for the purposes of company law) are
responsible for the preparation of the financial statements and for being satisfied that
they give a true and fair view, and for such internal control as the trustees determine is
necessary to enable the preparation of financial statements that are free from material
misstatement, whether due to fraud or error.
In preparing the financial statements. the trustees are responsible for assessing the
charitable company's ability to continue as a going concern. disclosing. as applicable.
matters related to going concern and using the going concern basis of accounting unless
the trustees either intend to liquidate the charitable company or to cease operations, or
have no realistic alternative but to do so.
Auditors, responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance about whether the financial
statements as a whole are free from material misstatement, whether due to fraud or
error, and to issue an auditor's report that includes our opinion. Reasonable assurance is
a high level of assurance, but is not a guarantee that an audit conducted in accordance
with ISAS (UK) will always detect a material misstatement when it exists. Misstatements
can arise from fraud or error and are considered material if. individually or in the
aggregate, they could reasonably be expected to influence the economic decisions of
users taken on the basis of these financial statements.
21

Irregularities, including fraud, are instances of non-compliance with laws and
regulations. We design procedures in line with our responsibilities, outlined above, to
detect material misstatements in respect of irregularities, including fraud. The extent to
which our procedures are capable of detecting irregularities, including fraud is detailed
below.,
The extent to which the audit was considered capable of detecting irregularities
including fraud.
Due to the field in which the charitable company operates, we have identified the
following areas as those most likely to have a material impact on the financial statements..
health and safety,. employment law; environmental regulations: GDPR,. serious incident
reporting and compliance with the UK Companies Act and Charities Act.
Our approach to identifying and assessing risk of material misstatement in respect of
irregularities. including fraud and non-compliance with laws and regulations. was as
follows:
nquiries with management about any known or suspected instances of non-
compliance with laws and regulations, accidents in the workplace and fraud;
eviewing financial statement disclosures and testing to supporting
documentation to assess compliance with applicable laws and regulations;
> Challenging assumptions and judgements made by management in their
significant accounting estimates; and
> Auditing the risk of management override of controls, including through testing
journal entries and other adjustments for appropriateness.
Due to the inherent limitations of an audit, there is an unavoidable risk that some
material misstatements in the financial statements may not be detected, even though
the audit is properly planned and performed in accordance with the ISAS (UK). For
instance, the further removed non-compliance is from the events and transactions
reflected in the f inancial statements, the less likely the auditor is to become aware of it
or to recognise the non-compliance.
A further description of our responsibilities is available on the FRC'S website at: https://
www.frc.org.uk/auditors/audit-assurance/auditor-s-responsibilities-for-the-audit-of-the-
fi/description-of-the-auditor%E20A800/099s-responsibilities-for. This description forms
part of our auditor's report.
Use of our report
This report is made solely to the charitable company's members, as a body, in
accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has
been undertaken so that we might state to the charitable company's members those
matters we are required to state to them in an auditor's report and for no other
purpose. To the fullest extent permitted by law, we do not accept or assume
responsibility to anyone other than the charitable company and the charitable
company's members as a body, for our audit work, for this report, or for the opinions
we have formed.
Giles Kerkham FCA DChA (Senior statutory auditor) LC￿￿. J LLP
For and on behalf of
Larking Gowen LLP, Chartered Accountants, Statutory Auditors, Prospect House,
Rouen Road, Norwich, NRI IRE
Date: 7 June 2024
22

Statement of Financial Activities
For the yeai ended 31st March 2024
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
Total funds
2024
2023
Note
INCOME FROM:
Donations and
legacies
Investments
Charitable
activities
TOTAL INCOME
NET GAIN ON
INVESTMENTS
TOTAL INCOME
1.029.493
3,672
1.033.165
635,886
65.026
7.072.783
65.026
7,957.283
75.054
6,718,207
884.500
8.167,302
888,172
9.055.474
7369.747
30,000
14
8.167,302
888,172
9.055,474
7399,747
EXPENDITURE ON:
Raising funds
Charitable
activities
TOTAL
EXPENDITURE
NET INCOME
228.330
6.670.630
228,330
7.530.076
267,629
6,973,270
859.446
6.898,960
859,446
7.758.406
7234,899
1,268,342
28,726
1.297.068
764.248
RECONCILIATION OF FUNDS
Total funds at I
April 2023
TOTAL FUNDS AT
31 MARCH 2024
8.973,508
909.506
9.883.014
9,718,766
18
10,241.850
938,232
11.180.082
9,883,074
All activities relate to continuing operations.
The notes on pages 26 to 42 form part of these financial statement5.
23

BALANCE SHEET
COMPANY REGISTRATION NUMBER. 2390375
As at 31 $1 March 2024
Total funds
Total funds
2024
2023
Note
FIXED ASSErs
Tangible assets
Investment
property
Total Tangible
Assets
13
14
8,424,466
580,000
7802,036
580,000
9.004,466
8,382,036
CURRENT ASSETS
Debtors
Cash at bank and
in hand
Total Current
Assets
CREDITORS:
amounts falling
due within more
than one year
NET CURRENT
ASSETS
TOTAL ASSETS
LESS CURRENT
LIABILITIES
PROVISIONS
15
21
517,137
2.668,152
425,942
2, 054, 783
5.185,289
2,480,725
16
(786,614)
(766,542)
2.398.675
1,773.583
11,403,141
70.095,679
17
(223,059)
(272,605)
TOTAL ASSETS
LESS LIABILITIES
CHARITY FUNDS
Restricted funds
Unrestricted funds
TOTAL FUNDS AT
31 MARCH 2024
11,180,082
9,883,074
18
938.232
10,241.850
11,180,082
909,506
8,973,508
9,883,014
The financial statements were approved by the Trustees on 30th May 2024 and
signed on their behalf by
Mr Colin Bland, (Chairman of the Board of Trustees)
24

CASH FLOW STATEMENT
For the year ended 3151 March 2024
2024
2023
Note
Cash flows from
operating
activitie5
Net cash provided
by operating
activities
20
1,061,515
578.964
Cash flows from investing activities..
Proceeds from the
sale of property,
plant and
equipment
Purchase of
property, plant and
equipment
Net cash used In
investing activities
Cash flows frorn financing activities..
Change in cash
613,969
and cash
equivalents in the
year
Cash and cash
equivalents
brought forward
Cash and cash
equivalents
carrled forward
2,000
13
(447,546)
(4,703.086)
(447,546)
(4,707,086)
(3, 522, 722)
2.054. 783
5,576,305
21
2,668,152
2,054,783
25

ACCOUNTING POLICIES
Basis of preparation of financial statements
The f inancial statements have been prepared in accordance with the Charities
SORP (FRS102) - Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland (FRS 102) (effective Ist January 2019). The Financial
Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and
the Companies Act 2006.
Company status
The company is a company limited by guarantee. The members of the company
are the Trustees named on page l. In the event of the company being wound up,
the liability in respect of the guarantee is limited to £1 per member of the
company.
Fund accountlng
General funds are unrestricted funds which are available for use at the discretion
of the Trustees in furtherance of the general objectives of the company and
which have not been designated for other purposes.
Designated funds comprise unrestricted funds that have been set aside by the
Trustees for particular purposes. The aim and use of each designated fund is set
out in the notes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific
restrictions imposed by donors or which have been raised by the company for
particular purposes. The costs of raising and administering such funds are
charged against the specific fund. The aim and use of each restricted fund is set
out in the notes to the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
Income
All income is recognised once the company has entitlement to the income, it is
probable that the income will be received and the amount of income receivable
can be measured reliably.
For legacies, entitlement is taken as the earlier of the date on which either: the
company is aware that probate has been granted, the estate has been finalised
and notification has been made by the executor(s) to the Trust that a distribution
will be made, or when a distribution is received from the estate. Receipt of a
legacy, in whole or in part, is only considered probable when the amount can be
measured reliably and the company has been notified of the executor's intention
to make a distribution. Where legacies have been notified to the company, or the
company is aware of the granting of probate. and the criteria for income
recognition have not been met, then the legacy is treated as a contingent asset
and disclosed if material.
26

Donated services or facilities are recognised when the company has control over
the item, any conditions associated with the donated item have been met. the
receipt of economic benefit from the use of the company of the item is probable
and that economic benefit can be measured reliably.
On receipt, donated professional services and donated facilities are recognised
on the basis of the value of the gift to the company which is the amount the
company would have been willing to pay to obtain services or facilities of
equivalent economic benefit on the open market; a corresponding amount is
then recognised in expenditure in the period of receipt.
Income tax recoverable in relation to donations received under Gift Aid or deeds
of covenant is recognised at the time of the donation.
Income tax recoverable in relation to investment income is recognised at the
time the investment income is receivable.
1.5 Expenditure
Expenditure is recognised once there is a legal or constructive obligation to
make payment to a third party, it is probable that settlement will be required and
the amount of the obligation can be measured reliably.
All expenditure is accounted for on an accruals basis. All expenses including
support costs and governance costs are allocated to the applicable expenditure
headings.
Support costs are those costs incurred directly in support of expenditure on the
objects of the company and include project management carried out at
Headquarters. Governance costs are those incurred in connection with
administration of the company and compliance with constitutional and statutory
requirements.
1.6 Tangible fixed assets and depreciation
All assets costing more than £1,000 are capitalised.
Tangible fixed assets are stated at cost less depreciation. Depreciation is not
charged on freehold land. Depreciation on other tangible fixed assets is provided
at rates calculated to write off the cost of those assets, less their estimated
residual value, over their expected useful lives on the following bases:
Freehold property
2/0 reducing balance
Short term leasehold property
IO°A straight line or over period of lease
Motor vehicles
25Yo Straight line
20-33% straight line
Furniture, fittings and equipment
1.7 Investment Properties
Investment property is carried at fair value. No depreciation is provided. Changes
in fair value are recognised in the Statement of Financial Activities.
27

1.8 Interest recelvable
Interest on funds held on deposit is included when receivable and the amount
can be measured reliably by the company; this is normally upon notification of
the interest paid or payable by the Bank.
1.9 Debtors
Trade and other debtors are recognised at the settlement amount. Prepayments
are valued at the amount prepaid.
1.10 Cash at Bank and in hand
Cash at bank and in hand includes cash and short term highly liquid investments
with a short maturity of three months or less from the date of acquisition or
opening of the deposit or similar account.
1.11 Creditors and provlslons
Creditors and provisions are recognised where the company has a present
obligation resulting from a past event that will probably result in the transfer of
funds to a third party and the amount due to settle the obligation can be
measured or estimated reliably. Creditors and provisions are normally recognised
at their settlement amount.
1.12 Penslons
The Charity operates a workplace pension scheme and the pension charge
represents the amounts payable by the company to the fund in respect of the
year.
1.13 Termination Payments
Termination payments are payable when employment is terminated before the
normal retirement date, or whenever an employee accepts voluntary redundancy
in exchange for these benefits. The company recognises termination payments
when it is demonstrably committed to either (i) terminating the employment of
current employees according to a detailed formal plan without possibility of
withdrawal or (li) providing termination payments as a result of an offer made to
encourage voluntary redundancy.
1.14 Key judgements and sources of estimation uncertalnty
Key sources of estimation uncertainty at the reporting date which have a
significant risk of causing a material adjustment to the carrying assets and
liabilities within the next financial year are as follows:
Investment properties as per Note 14 are valued at market values determined by
Mills & Knight. The property at 4 & 6 Bracondale and 106 Jubilee Walk have been
valued by Mills & Knight by taking into account various market evidence, however
ultimately this is a matter of judgement.
A general bad debt provision has been made using the average of actual bad
debt write-offs in previous years.
28

Key judgements during the reporting period include judgements in relation to
clawbacks, creditors for funding and deferred income.
1.15 Financial Instruments
The company only has f inancial assets and f inancial liabilities of a kind that
qualify as basic financial instruments. Basic financial instruments are initially
recognised at transaction value and subsequently measured at their settlement
value with the exception of bank loans which are subsequently measured at
amortised cost using the effective interest method.
1.16 Operating Leases
Rentals paid under operating leases are charged to the Statement of financial
activities on a straight line basis over the lease term.
Benefits received and receivable as an incentive to sign an operating lease are
recognised on a straight line basis over the period of the lease.
1.17 Taxation
The company is considered to pass the tests set out in Paragraph I Schedule 6 of
the Finance Act 2010 and therefore it meets the definition of a charitable
company for UK corporation tax purposes. Accordingly, the company is
potentially exempt from taxation in respect of income or capital gains received
within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010
or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that
such income or gains are applied exclusively to charitable purposes.
29

2. INCOME FROM DONATIONS AND LEGACIES
CURRENT
YEAR
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
Total funds
2024
2023
Donations
Legacies
Total donations
& Legacies
1.029,190
303
1.029.493
3,672
1,032,862
303
1,033,165
520,750
175,736
635.886
3.672
PREVIOUS YEAR
Unrestricted
funds
2023
Restricted
funds
2023
Total funds
Total funds
2023
2022
Donations
Legacies
Total donations
& Legacies
495,705
115,136
610,841
25,045
520,750
115,136
635,886
394,896
273,537
608,433
25,045
On 27 March 2024, the charity received donated freehold land at Netherwood Green
from Norwich City Council to provide 12 new one bed units in partnership with Flagship
Housing. An amount of £560,000 was recognised as a donation being the estimated
fair value of the freehold land as valued by a RICS registered member. A corresponding
amount has been recognised within tangible fixed assets.
3. INVESTMENT INCOME
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
2024
Total funds
2023
Bank interest
65,026
65,026
75,054
Unrestricted
funds
2023
Restricted
funds
2023
Total funds
2023
Total funds
2022
Bank interest
15,054
15,054
773
30

4. INCOME FROM CHARITABLE ACTIVITIES
CURRENT YEAR
Unrestricted
funds
2024
Restricted funds
2024
Total funds
Total funds
2024
2023
Grants
Rent & Services
Gain on disposal
of fixed assets
806,836
6,265,947
225,799
658,701
1.032,635
6,924,648
840,979
5.875.228
2,000
7.072.783
884,500
7,957,283
6,778,207
PREVIOUS YEAR
Unrestricted
funds
2023
Restricted
funds
2023
Total funds
Total funds
2023
2022
Grants
Rent & Services
Profit/(Loss) on
disposal of fixed
assets
699,025
5,252,658
2,000
141,954
622,570
840,979
5.875.228
2,000
7,063,245
5,443, 722
(3, 797)
5.953,683
764,524
6.718.207
6,503,776
5. COSTS OF GENERATING VOLUNTARY INCOME
CURRENT YEAR
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
Total funds
2024
2023
Legal,
professional and
other
Staff costs
92,510
92,510
731,563
135,820
228,330
135,820
228.330
130,066
267,629
PREVIOUS YEAR
Unrestricted
funds
2023
Restricted
funds
2023
Total funds
Total funds
2023
2022
Legal.
professional and
other
staff costs
131,563
131,563
89,434
130,066
261,629
130,066
261.629
70,774
759,608
31

6. DIRECT COSTS
Total
2024
Total
2023
Residents welfare
Rent and rates
Light and heat
Laundry, cleaning and catering
Maintenance and repairs
Unpaid accommodation fees
Legal and professional
Other
Wages and salaries
Pension cost
Depreciation
36,266
697,246
211,158
114.199
328,585
8,660
23,572
163,010
4,379.259
240.554
325,848
6.528.357
662,872
200,487
179, 770
408.633
20,501
28.206
778,837
3,940.282
207,009
263.545
6,091.606
7. SUPPORT COSTS
Total
2024
Total
2023
Rent and rates
Light and heat
Laundry, cleaning and catering
Legal and professional
Maintenance and repairs
Other
Wages and salaries
Pension cost
Depreciation
7,681
13,950
1,013
43,521
83,121
180,455
554,127
63,912
53.939
1.001.719
53,882
70,497
2,996
39.677
92,846
733.264
469,425
57.766
17,477
865,164
8. GOVERNANCE COSTS
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
Total funds
2024
2023
Governance
Auditors,
remuneration
15,285
15.285
76,500
32

9. ANALYSIS OF RESOURCES EXPENDED BY EXPENDITURE TYPE
CURRENT YEAR
Staff costs
2024
Depreciation
2024
Other costs
2024
Total funds
2024
Total funds
2023
Expenditure on
raising funds
Expenditure on
charitable
activities
Expenditure on
governance
135,820
5,329
87,181
228,330
267,629
5,237,853
379,787
1,897,151
7,514,791
6,956. 770
15,285
15,285
76,500
5,373,673
385,116
1.999,617
7,758,406
7234,899
PREVIOUS YEAR
staff costs
2023
Depreciation
2023
Other
costs
Total funds
2023
Total funds
2022
Expenditure on
raising funds
Expenditure on
charitable activities
130,066
5,337
126,226
261,629
759, 608
4,661,881
275,022
2,019,867
6,956,770
6,228,578
Expenditure on
governance
16,500
16,500
75,000
4,791,947
280.359
2,162,593
7,234,899
6.403,786
In 2024, of the total expenditure on charitable activities, £6,898,960 (2023 £6,449,933)
was to unrestricted funds and £859,446 (2023 - £784,966) was to restricted funds.
10. ANALYSIS OF EXPENDITURE BY CHARITABLE ACTIVITIES EXCLUDING GOVERNANCE
CURRENT YEAR
Activities
undertaken
directly
2024
Support costs
Total
Total
2024
2024
2023
Expenditure on
charitable
activities
6,528,357
1,001,719
7,530,076
6,956,770
PREVIOUS YEAR
Activities
undertaken
directly
2023
Support costs
Total
Total
2023
2023
2022
Expenditure on
charitable
activities
6.091,606
865,164
6,956,770
6,228,578
33

I I. NET INCOMING RESOURCES/(RESOURCES EXPENDED)
This is stated after charging:
Total
2024
Total
2023
Depreciation of tangible fixed assets: Owned by the
charity
Auditor5, remuneration
385,116
280,359
15.285
16.500
During the year, no Trustees received any remuneration (2023 £ - NIL).
During the year, no Trustees received any benefits in kind (2023 £ - NIL).
During the year, no Trustees received any reimbursement of expenses (2023 £ - NIL).
12. STAFF COSTS
2024
2023
Wages and salaries
Social Security costs
other pension costs
4.647,465
401,602
314,018
5,363.085
4,160, 775
365,270
260,876
4,786,747
The average monthly number of employees was: 188 (2023: 183).
The number of employees whose total employee benefits exceeded £60.000
(excluding employer pension costs and employers Nl) for the reporting period
amounted to I which fell between £70,000 to £80.000 (2023: I which fell between
£60,000 to £70,000).
The total remuneration for key management personnel for the year totalled £372,185
(2023: £368,164)
The cost of redundancy payments was £ 10,588 for three members of staff. (2023:
£5,806)
34

13. TANGIBLE FIXED ASSETS
Land &
Buildings
Motor
Vehicles
Fixtures &
Fittings
Other
Fixes
Assets
Total
Cost or Valuation
At 1st April 2023
Additions
Disposals
Transfers
Balance as at 31"
March 2024
Depreciation
At Ist April 2023
Charges for the year
Disposals
Balance as at 31st
March 2024
Net Book Value
Balance as at 31
March 2023
Balance as at 31st
March 2024
9,356,513
943,083
(163.277)
3,598
10,139,917
87.855
642,451
64.463
(177,330)
(3,598)
525,986
35,374
10,122,193
1,007,546
(340,607)
87,855
35,374
10,789.132
1,738.947
309,704
(163,277)
1,885,374
66,924
9,783
479,662
65,155
(177.330)
367,487
34,624
474
2,320,157
385,116
(340.607)
2,364,666
76,707
35,098
st
7,617,566
20,931
162,789
750
7,802,036
8,254,543
11,148
158,499
276
8.424.466
Included in land and buildings is freehold land at cost of £1,975,496 (2023 £1,975,496)
which is not depreciated.
Also included in land and buildings is donated land at Netherwood Green. valued at an
estimated market value of the land with planning consent at £560,000 as advised by a
RICS Registered Valuer.
35

14. INVESTMENT PROPERTY
Freehold investment property
Valuations
At 1st April 2023
Revaluations
At 315t March 2024
580,000
580,000
6 Bracondale was inherited via a legacy and the Charity has refurbished and converted
the property into two flats and let on the open market. 4 & 6 Bracondale was revalued
at a market value of £370,000 by Mills & Knight. The original market value was
£320,000 resulting in a revaluation of £50.000. 106 Jubilee Walk was inherited via a
legacy and was revalued at a market value of £210,000 by Mills & Knight.
15. DEBTORS
2024
2023
Trade debtors
Other debtors
Prepayments and accrued
income
345,351
72.239
99,547
287270
28,971
709,827
517.137
425, 942
16. CREDITORS
Amounts falling due within one year
2024
2023
Trade creditors
Other creditors
Social Security & other taxes
Accruals and deferred income
138.314
125,563
89,344
433.393
786,614
229,677
78,069
82,278
376.584
766,542
Deferred income at ist April 2023
Resources deferred during the year
Amounts released from previous years
Deferred income at 31st March 2024
319,269
369,833
(319,269)
369,833
254,965
379.269
(254, 965)
379,269
17. PROVISIONS
Amounts falling due after more than one year
2024
2023
Provision for dilapidations
223,059
212,605
36

18. STATEMENT OF FUNDS
CURRENT YEAR
Brought
Forward
Incoming
Resources
Resources
Expended
Transfers
in/out
Carried
Forward
Future
Development
Fund
Sinking Fund
149,400
607,524
756.924
58,427
58,427
Designated Funds
General Funds
149,400
8,824,108
8,973,508
665,951
(665.951)
815,351
9.426.499
10.241.850
8,167,302
8,167.302
(6,898,960)
(6.898,960)
Total Unrestricted
funds
HWH Building
Under l Roof
682,212
(38,389)
(22,338)
643,823
134,322
1,433
111,475
1,133
45,185
300
Pathways
Donations
BBH Donations
39,400
5,794
49,751
17,180
2,418
(10,610)
(580)
(16,584)
45,970
7,632
33,167
Bridges Donations
Tenancy
Engagement
Support
Dibden Road
Donations
HWH Donations
96
96
1,346
2,371
354
1,700
2,490
Coronavirus
Wellbeing Project
Reablement
Donations
OPCCN Restricted
Donations Income
119
381
381
1,374
62,420
(34,240)
29,554
Webster Court
14,173
14,173
Hoarding Project
68,937
(69,295)
(358)
Pathways
Additional
NIHCSS
42,089
(40,761)
1,328
623,105
1,184
(623,105)
(1,721)
Pathways
Street Aid
Rent and deposit
contribution grant
Refugee SUS fund
Restricted funds
(537)
25.000
(1,100)
23.900
(842)
(859,446)
(7.758.406)
(842)
938.232
11.180,082
909,506
9,883,014
888,172
9.055.474
Total Funds
37

PREVIOUS YEAR
Brought
Forward
Incoming
Resources
Resources
Expended
Transfers in/
out
Carried
Forward
Future
Development
Fund
Designated Funds
General Funds
4,177,395
(4,027,995)
149,400
4,177.395
4,636.468
8,813.863
(4,027,995)
4,027.995
149.400
8.824.108
8,973.508
6.609,578
6.609,578
(6,449,933)
(6,449.933)
Total Unrestricted
funds
HWH Building
718,382
(36,170)
682,212
Under l Roof
115,639
(9,567)
24.865
(29,029)
111,475
1.133
Pathways
Donations
BBH Donations
10,700
54,650
5,810
10,775
1.280
60,067
(26.025)
<1,296)
(10,316)
39,400
5,794
49.751
Bridges Donations
Tenancy
Engagement
Support
Dibden Road
Donations
HWH Donations
96
96
1,057
2,773
289
1,346
2,371
Coronavirus
Wellbeing Project
Reablement
Donations
OPCCN Restricted
Donations Income
(402)
381
381
(10.615)
44.102
(32,113)
1,374
Somewhere Safe
to Stay
14,124
(14,124)
Lakenfield
Building
Pathways
Additional
NIHCSS
12,173
2.000
14,173
57,024
(57,024)
578,467
789,569
7,399.147
(578,467)
(784.966)
(7.234.899)
Restricted funds
904,903
9,718,766
909.506
9,883,014
Total Funds
38

Deslgnated Funds:.
The Future Development Fund represents funding designated by Trustees for
future proposed development.
Sinking fund
During 2023/24 a sinking fund was made for repairs and refurbishment of St
Martins property. Calculations take into account short, medium and long term
plans for refurbishment of St Martins property.
Restricted Funds...
The Highwater House Building Fund contains all the donations that have been
received toward the rebuilding of Highwater House and the costs of this rebuild.
Restricted funds amounting to £672.000 from Norwich City Council, Norfolk
County Council and Norfolk County Council - Drug and Alcohol Team are
repayable on a reducing scale over a 15 year period if the Trust ceases to
operate for any reason or fails to materially comply with any terms of the grant
agreement.
The Donations Funds relate to general donations for specific areas of the
charity. which are subsequently expended. It includes £74,746 for Under One
Roof from City Reach for construction of a new porch that has been capitalised
and will be used to offset depreciation charges in future years.
The Tenancy Engagement Support Fund represents funding received from
Nationwide Community Grants and Hopestead to provide a practitioner to work
directly with people moving on from our community homes and hostels into
their own tenancies, to ensure they keep them.
The Officer of the Police and Crime Commissioner for Norfolk (OPCCN)
represents funding received to provide a Person-centred Support Officer to
help those who have been in prison to settle back into their local community,
who are at risk of offending or re-offending and reduce the number of people
who have become victims of crime.
The Pathways Fund represents funding received from Norwich City Council
awarded to the Pathways Service Consortium for working in partnership
between several organisations to support those with complex needs and the
prevention of rough sleeping in Norwich.
The NIHCSS Fund represents funding received from Norfolk County Council to
deliver mental health support to adults across Norfolk. working in partnership
with Together for Mental Wellbeing.
Rent and Deposit Contribution Grant represents funding received from Norwich
City Council for people to move into private rental accommodation for those
that are better suited out of the hostel environment. This overcomes the
obstacles faced by people who have no Guarantor or those who are unable to
provide six months rent and damage deposits.
39

SUMMARY OF FUNDS
CURRENT
YEAR
Brought
Forward
Incoming
Resources
Resources
Expended
Transfers in/
out
Carried
Forward
Designated
Funds
General Funds
Unrestricted
Funds
Restricted
Funds
Total funds
149,400
665,951
815,351
8,824,108
8,973,508
8,167,302
8,167,302
(6,898,960)
(6,898,960)
(665.951)
9.426.499
10,241,850
909,506
888,172
(859.446)
938,232
9,883,014
9.055.474
(7,758,406)
11,180,082
19. ANALYSIS OF NET ASSETS BETWEEN FUNDS
CURRENT
YEAR
Unrestricted
funds
2024
Restricted
funds
2024
Total funds
Total funds
2024
2023
Tangible fixed
assets
Current assets
8,360.643
643.823
9,004,466
8,382,036
2,890,880
294,409
3,185,289
2,480,125
Creditors due
within one year
Provisions
(786,614)
(786,614)
(766.542)
(223.059)
(223,059)
(212,605)
Total funds
10,241.850
938,232
11,180.082
9,883.014
PREVIOUS
YEAR
Unrestricted
funds
2023
Restricted
funds
2023
Total funds
Total funds
2023
2022
Tangible fixed
assets
Current assets
Creditors due
within one year
Provisions
7,699,823
682.213
8,382,036
4,529,309
2,252,832
(766,542)
227,293
2,480,125
(766,542)
6,050,360
(654,903)
(212.605)
(212,605)
(206,000)
Total funds
8,973.508
909,506
9.883,014
9,718,766
40

20. RECONCILIATION OF NET MOVEMENT IN FUNDS TO NET CASH FLOW FROM
OPERATING ACTIVITIES
2024
2023
Net income for the year (as per Statement of
financial activities)
Adjustment for:
Gain on revaluation investments
Gain on donated land
Depreciation charges
(Profit) on disposal
Increase in debtors
Increase in creditors
Increase in dilapidations
Net cash provided by operating activities
1,297,068
764,248
(30,000)
(560,000)
385,116
280. 359
(2,000)
48.773
177,639
6.605
578,964
(91,195)
20,072
10,454
1,061,515
21. ANALYSIS OF CASH AND CASH EQUIVALENTS
2024
2023
Cash at bank and in hand
Total
2.668,152
2.668.152
2,054.783
2,054.183
22. PENSION COMMITMENTS
The company operates a personal pension scheme. The assets of the scheme are held
separately from those of the company in an independently administered fund. The
pension cost charge represents contributions payable by the company to the fund and
amounted to £314,018 (2023 - £260.816).
41

23. OPERATING LEASE COMMITMENTS
At 31st March 2024, the total of the charity's future minimum lease payments under non-
cancellable operating leases was as follows:
Land and buildings
2024
2023
Accounts payable..
Within l year
Between 2 and 5 years
After more than 5 years
Total
620,715
1,469,879
1,888.982
3,979.576
595,706
7,500,523
2,215,898
4,312,127
Included in "After more than 5 years" are long term leases for 2 Dibden Road, 45
William Kett Close. Webster Court, 5 Recorder Road and 89 Pottergate.
24. RELATED PARTY TRANSACTIONS
There were no related party transactions during the year.
25. CONTROLLING PARTY
There is no one controlling party.
42