## **THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED** (Registered Charity No.: 801155) ## **Brand: THE BRIGHTWELL** **Annual Report and Financial Statements** For the Year Ended 31 December 2025 **Celebrating 40 Years of Care and Support 1985 – 2025** Registered Charity Number: 801155 Company Number: 02312916 (England and Wales) Bradbury House, Wheatfield Drive, Bradley Stoke, Bristol, BS32 9DB Tel: 01454 201686 | hello@thebrightwell.org.uk | www.thebrightwell.org.uk The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Contents** Legal and Administrative Information ............................................................................... 3 Chair's Foreword ............................................................................................................. 4 Trustees' Report (Including Directors' Report) ................................................................. 5 Structure, Governance and Management ................................................................ 5 Objectives and Activities ......................................................................................... 5 Our Therapies and Services .................................................................................... 6 The Brightwell in 2025: Our 40th Anniversary Year ................................................. 7 Achievement and Performance ............................................................................... 9 Membership and Service User Data ...................................................................... 10 Therapy Numbers ................................................................................................. 12 Financial Review ................................................................................................... 13 Reserves Policy .................................................................................................... 14 Risk Management ................................................................................................. 15 Fundraising and Key Supporters ........................................................................... 15 Volunteers ............................................................................................................. 16 Sustainability ......................................................................................................... 16 Strategic Aims 2025–2030 .................................................................................... 18 Statement of Trustees' Responsibilities ......................................................................... 19 Independent Examiner's Report .................................................................................... 20 Statement of Financial Activities .................................................................................... 22 Balance Sheet ............................................................................................................... 23 Cash Flow Statement .................................................................................................... 24 Notes to the Financial Statements ................................................................................. 25 Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **2** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Legal and Administrative Information** ## **Trustees** |**Trustees**|| |---|---| |**Chair of Trustees**|Geoffrey Mayell| ||Steve Cocks| |**Treasurer**|| ||Charles Edis| |**Secretary and Trustee**|| ||Caroline Blake-Symes| |**Trustees**|| ||Roger Forbes| ||David Bird| ||Paul Spaven| ||David Grant| ## **Officers and Key Contacts** |**Chief Executive Officer**|Doro Pasantes|Doro Pasantes|Doro Pasantes| |---|---|---|---| ||Bradbury House, Wheatfield Drive, Bradley Stoke, Bristol, BS32 9DB||| |**Registered Office**|||| ||801155||02312916| |**Charity Number**||**Company Number**|| ||||| ||01454 201686||hello@thebrightwell.org.uk| |**Telephone**||**Email**|| ||||| ## **Professional Advisers** |**Professional Advisers**|| |---|---| |**Bankers**|The Co-Operative Bank, Bristol| ||Davies and Partners Solicitors Limited. - Bristol| |**Solicitors**|| ||Burton Sweet| |**Accountants**|| ||David E. Seabright and Co. (Nailsea) Limited.| |**Independent Examiner**|| ## **Related Organisations** The Brightwell is the trading name for two charities and a trading company: ||The West of England M.S. Therapy Centre Limited – Charity No:
801155, Company No: 02312916| |---|---| |**Charity 1 (principal)**|| ||The Brightwell Neurological Support Centre Limited – Charity
No: 1109459, Company No: 05374632| |**Charity 2**|| ||The Bristol Therapy Centre Limited – Company No: 0819674| |**Trading Subsidiary of the West of**
**England MS Therapy Centre Ltd.**|| Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **3** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Chair's Foreword** 2025 has been a landmark year for The Brightwell. As we mark four decades of supporting people living with neurological conditions across the greater Bristol area, South Gloucestershire, North Somerset and beyond, we do so with immense pride in what this remarkable community has achieved together. The year began with a clear sense of purpose and momentum. Having rebuilt strongly from the effects of the pandemic, we entered 2025 having fully recovered to and surpassed our prepandemic service levels. Our team, staff, self-employed therapists, and the extraordinary volunteers who give so freely of their time and expertise, have continued to deliver life-changing therapies and support to those who need it most. Our 40th Anniversary celebrations in June brought together members past and present, supporters, corporate partners and friends of the Centre in two wonderful garden parties on our beautiful therapy terrace. These events, combined with our #40Kfor40Years crowdfunding campaign, not only raised vital funds but captured the spirit and warmth that makes The Brightwell so special. Financially, 2025 produced a surplus of £39,435 (2024 restated: £11,186), with total income of £538,470 and expenditure of £520,266. Our investment portfolio performed well, contributing net gains of £21,231. We have maintained a stable and secure financial position, whilst navigating the increasingly challenging landscape for charity funding and grants. Looking forward, our Business Plan 2025–2030 sets out an ambitious and carefully considered strategy for growth, innovation and community impact. We will continue to extend our opening hours, develop new therapy pathways, strengthen our relationships with the NHS and neurological networks, and ensure that The Brightwell remains the region's leading centre of excellence for neurological support. On behalf of the Board of Trustees, I extend my deepest gratitude to every person who has supported, donated, volunteered, fundraised for, or simply believed in The Brightwell. Your commitment makes everything possible. ## Geoffrey Mayell ## **Chair of the Board of Trustees** The West of England M.S. Therapy Centre Limited Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **4** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Trustees' Report (Including Directors' Report)** _**For the Year Ended 31 December 2025**_ The Trustees present their Annual Report and Financial Statements for the year ended 31 December 2025. The financial statements have been prepared in accordance with the accounting policies set out in the notes to the financial statements and comply with the charitable company's governing document, the Companies Act 2006, FRS 102 and the Charities SORP. ## **Structure, Governance and Management** The West of England M.S. Therapy Centre Limited is managed by its Board of Trustees, which meets on a regular basis. The Board is responsible for approving policies and procedures, deciding on budgets, salaries, therapies and services to be provided. The Board of Trustees are also the Directors of the company for the purposes of company law. The CEO leads the day-to-day management of the organisation, supported by a Leadership Team comprising the Lead Physiotherapist, Fundraising Manager and Oxygen Coordinator. The Centre employs four full-time and eleven part-time members of staff. The Brightwell is a Member of the Neuro Therapy Network (NTN), ensuring access to national expertise and peer support across the MS therapy centre sector. ## **Objectives and Activities** The principal charitable objective of The West of England M.S. Therapy Centre Limited is to provide facilities to improve the condition of people living with Multiple Sclerosis (MS) and other neurological conditions. At The Brightwell, we are dedicated to enhancing the lives of individuals living with chronic neurological conditions. With 40 years of unwavering commitment, we strive to empower our members by providing access to a warm and friendly, non-clinical environment that fosters independence, symptom management, and overall wellbeing. ## **Our Mission:** To build a dedicated and compassionate community, committed to the care and wellbeing of individuals living with neurological conditions, their families, and carers. ## **Our Goal:** To provide a range of therapies and services to support and enrich the lives of those living with neurological conditions. The Trustees have fulfilled their duty to consider the public benefit guidance issued by the Charity Commission when exercising their powers and responsibilities. The therapies we offer provide significant benefits to individuals, many of which would otherwise be costly or inaccessible, as well as wider societal benefits, including reduced pressure on NHS and social care services. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **5** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Our Therapies and Services** The Brightwell offers a unique, multi-disciplinary environment for those with chronic neurological and other conditions looking to receive an extensive range of therapies and support. The Centre's facilities are second to none in the Greater Bristol area, offering a friendly yet professional approach in a fully accessible, non-clinical environment. Our core therapy offer includes: ||| |---|---| |**Therapies**|**Complementary & Specialist Clinics**| ||| ||| |• Hyperbaric Oxygen Therapy (HBOT)|• Acupuncture| ||| |• Isobaric Oxygen Therapy|• Aromatherapy Massage| ||| |• Neuro-Physiotherapy (1-2-1)|• Sports Massage| ||| |• Physiotherapy Group Sessions|• Reflexology| ||| |• Exercise & Gym Classes|• Counselling & Talking Therapies| ||| |• FES Clinic|• Foot Care| ||| |• Neuro-Yoga & Pilates|• Citizens' Advice Bureau Session| ||| |• Online Exercise Classes|• Carers' Support Groups| All sessions for members living with neurological conditions are subsidised through our fundraising efforts and supporter donations. It is the Charity's policy to never deny someone support due to financial circumstances. The Brightwell also operates The Bristol Therapy Centre (BTC) as a trading arm, providing nonsubsidised oxygen therapy sessions to those without neurological conditions (sporting injuries, post-operative recovery, general wellness). All profits from BTC are donated back to the Charity. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **6** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **The Brightwell in 2025: Our 40th Anniversary Year** **2025 marked a truly remarkable milestone - 40 years of The Brightwell.** **"The Brightwell has been, and continues to be, a lifeline for so many people across our region. This anniversary year has been a celebration of community, commitment and care."** **Doro Pasantes, Chief Executive Officer** 2025 has been a year of celebration, consolidation and continued growth. Having fully rebuilt from the disruption of the pandemic by the end of 2024, the Centre entered 2025 with strong momentum, growing membership numbers and an expanded therapy offer. The year's activities have been shaped by five strategic aims drawn from our Business Plan 20252030, and the results have been encouraging across every dimension of our work: ## **40th Anniversary Celebrations** In June 2025, The Brightwell held two special garden parties on our beautiful therapy terrace to say a huge thank you everyone involved in making the Brightwell, the fantastic Charity it is today and to mark this extraordinary milestone. One event was for members past and present, and one for supporters and partners. The events were attended by members, staff, volunteers, trustees, local dignitaries and corporate supporters. Alongside these events, the #40Kfor40Years crowdfunding campaign was launched in May 2025, aiming to raise £40,000 in six weeks to fund vital physiotherapy, therapy and exercise classes. The campaign generated exceptional community engagement and raised significant funds to sustain and expand our core services. A limited-edition '40 Prizes for 40 Years' raffle was also launched, offering 40 outstanding prizes to celebrate this landmark birthday. The raffle attracted widespread support from members, corporate partners and the wider community. ## **Extended Opening Hours** January 2025 saw the launch of extended evening opening hours for Hyperbaric Oxygen Therapy, beginning on Monday evenings from 5:30pm. This initiative was designed specifically to reach working-age people and those with family commitments who cannot access the Centre during standard operating hours. Take-up has been positive, with regular bookings and full sessions of seven individuals in many weeks. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **7** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 The extended opening programme supports people who are newly diagnosed and still in employment, a demographic that is often underserved by conventional daytime charity services. Plans are in place to extend further into Tuesday, Wednesday and Thursday evenings, and to introduce Saturday morning sessions. ## **LED Lighting Upgrade** As part of our Sustainability Pledge, the LED lighting upgrade programme reached a significant milestone in February 2025 with the completion of the Oxygen Suite upgrade. This upgrade has since been extended to the Physiotherapy department, Reception and Café areas, so that we can truly say we are running as efficiently as we can be. ## **Carers' Support Group** January 2025 saw the delivery of our first Carers' Support Group, a new and important addition to our community offer. The group provides a regular, safe space for unpaid carers of people with neurological conditions, offering information sessions, peer support and signposting to crisis and support networks. ## **NHS and Community Partnerships** In 2025 the Centre continued to build relationships with the Brain Centre at Southmead Hospital and the North Bristol Trust through our respective physiotherapists and the MS Assistant Practitioners, developing referral pathways for newly diagnosed patients. We maintained our active involvement in the Neuro Therapy Network (NTN), Brain Awareness Week (March 2025), and our partnership with the MS Society Community Connections Project, which provides information and guidance on finances, cost of living, energy efficiency and benefits to people living with MS across Wales and the South West. ## **Volunteers** During 2025 The Brightwell benefited from different teams of skilled volunteers from Lloyds Banking Group and Galliford Try, who gave their time to support projects across the Centre. This valued corporate partnership exemplifies the spirit of the Brightwell 100 network. We also had the support of a number of groups made up of young learners with additional needs from South Gloucestershire College, who helped us maintain the therapy garden. All of these fantastic groups contributing to the facilities and community life of the Brightwell. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **8** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Achievement and Performance** ## **King's Birthday Honours, the British Empire Medal** One of the most poignant moments of 2025 was the recognition of our Lead Oxygen Operator in the King's Birthday Honours List with a British Empire Medal for services to Multiple Sclerosis and other Neurological Conditions. He is one of the founders of the original Centre in Nailsea and is regarded across the UK as an expert in his field. This honour reflects the extraordinary dedication and expertise of The Brightwell's volunteer community. **"Oxygen therapy has made such a difference to my life. I feel part of a community here; everyone understands what I am going through."** **"The Brightwell is so much more than a therapy centre, it is a lifeline and a family."** ## **Physiotherapy Placements** The Brightwell continues to act as a hub for physiotherapy student placements, hosting students from the University of the West of England as part of their neurological specialism training. This partnership supports the development of the next generation of neurotherapy professionals whilst adding capacity and expertise to the therapy team. ## **Paul's Place Partnership** The Centre continued to deliver exercise classes for Paul's Place over 2025, supporting disabled adults and is actively working with Paul's Place to support the continuity of these classes as they transition to new premises by training their staff, sharing risk assessments and supporting initial and follow up assessments. ## **Counselling and Talking Therapies** One of the most significant achievements of 2024/25 was the firm establishment and growth of counselling sessions delivered by our counsellor, Sasha Leigh. Talking therapies are now a recognised and valued pillar of the Brightwell therapy offer, with sessions growing from 54 in 2023 to 177 in 2025. Further expansion is planned, including group talking therapy sessions and peer-topeer support. ## **RHS Multiple Sclerosis Garden** In 2025, The Brightwell became involved with two fantastic gardeners and Woodstock Homes, who have made it possible for them to show their Multiple Sclerosis Pocket Planting Garden at the RHS Badminton Show in 2026. All the planting will be relocated back to the Brightwell Therapy Garden. This is a symbol of the growing national profile of the MS community and the value of sustainability and therapeutic green spaces. This initiative aligns with our own therapy garden development, which continues to provide a calming, accessible outdoor space for members. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **9** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Membership and Service User Data** The following data is drawn from the CEO's 2025 Review, presented to the Annual General Meeting in 2025, and reflects the profile of service users supported by The Brightwell across the year. ## **Membership Numbers** |**Category**|**2025 Figure**| |---|---| ||| |WoEMSTC Members (Jan 2025 renewals)|**299**| ||| |Average new members per month|**11.2**| ||| |Total WoEMSTC members (end of year)|**382**| _The Bristol Therapy Centre (BTC), The Brightwell’s trading subsidiary, had a further 118 active subscribers in 2025. BTC generates income through non-subsidised oxygen therapy for those without neurological conditions, with all profits donated back to the Charity. BTC numbers are reported separately and are not included in the charity membership or service user figures above._ ## **Service User Profile** 66% of all Centre users were women. ||| |---|---| |**Condition**|**Proportion**| ||| |Multiple Sclerosis|**157 individuals**| ||| |Other neurological conditions|**52 different conditions, 174 individuals**| ## **Geographic Reach** The two primary areas from which service users travel are South Gloucestershire and Bristol, with South Gloucestershire overtaking Bristol for the first time in 2025. North Somerset remains third largest area of attraction and the Centre continues to attract members from Wales, Gloucestershire, Wiltshire and beyond, reflecting the unique, specialist nature of The Brightwell’s offer. Within the catchment area, an estimated 165,000 people live with a neurological condition. In Bristol alone, approximately 2,500 people have been diagnosed with MS. The Brightwell currently serves 359 active charity members representing just 0.2% of the estimated local population in need, demonstrating the significant scope for growth that lies ahead. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **10** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Oxygen Department** ||| |---|---| |**Oxygen Therapy Data**|**2025 Figure**| ||| |People receiving oxygen therapy in 2025|**260**| ||| |New to oxygen therapy|**115**| ||| |Proportion with MS|**28%**| ||| |Proportion with CFS / ME|**14%**| ## **Physiotherapy Department** People with MS account for 48% of all those supported in the physiotherapy department. Overall, neurological conditions account for 99% of all those attending the physio gym, reflecting the Centre’s deep specialist expertise and reputation in neurotherapy. ## **Conditions seen at the Brightwell** Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **11** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Therapy Numbers** The following table shows the number of participants in therapy sessions at The Brightwell, comparing 2025 with previous years (2019 represents the pre-pandemic benchmark). Key observations on therapy numbers: - Oxygen sessions (hyperbaric & isobaric) make up 51% of all sessions delivered at the Centre, a reflection of the national and local demand for this unique, specialist therapy. - Physiotherapy activities account for 46% of all sessions. The continued growth in physiotherapy numbers from 4,156 in 2024 to 4,256 in 2025 reflects sustained investment in tailored classes and the expertise of the therapy team. - Talking therapies have grown substantially, from 54 sessions in 2023 to a peak of 177 in 2024, as counselling has become an established and valued part of our offer. In 2025, sessions settled at 158, reflecting a sustainable level of provision as the service matures. - Cancellation rates average approximately 15%, with reasons including transport difficulties, family commitments and health. Improving the appointments system and member journey management is a key objective of the Business Plan 2025–2030. Comparing 2025 against the pre-pandemic benchmark of 2019, most therapy areas have now recovered and grown. Physiotherapy sessions now significantly exceed 2019 levels, reflecting increased investment in the department and the expertise of the team. During 2025, the Centre introduced induction sessions for isobaric oxygen, ensuring all new oxygen users acclimatise safely with three well-established isobaric spaces now in regular operation. A new appointments system is also being evaluated to reduce cancellations, improve utilisation and enhance the member experience. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **12** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Financial Review** ## **2025 Financial Headlines** **Total Income: £538,470 (2024 restated: £640,071) Total Expenditure: £520,266 (2024 restated: £631,997) Net Investment Gains: £21,231 (2024: £3,112) Surplus for the Year: £39,435 (2024: £11,186)** **Total Funds at 31 December 2025: £398,480** ## **Income** The Brightwell is almost entirely self-funding. We receive less than 1% statutory funding and rely on the generosity of our donors, supporters and the efforts of our volunteers and staff to sustain and develop the wide range of services and therapies we provide. |**Income Source**|**2025**|**2024 (Restated)**| |---|---|---| |||| |Donations and Legacies|**£203,767**|**£325,489**| |||| |Charitable Activities (Therapy Income &
Membership)|**£240,903**|**£213,685**| |||| |Other Trading Activities (Café & Events)|**£84,213**|**£90,769**| |||| |Investments|**£9,587**|**£9,628**| |||| |Other Income|**—**|**£500**| |||| |Total Income|**£538,470**|**£640,071**| Income from Therapy Contributions grew from £213,685 in 2024 to £240,903 in 2025, reflecting growth in membership and utilisation. Café income also grew to £32,830 (2024: £26,410), consistent with the café's increasing role as a community hub. The shop for donated items was revamped during 2025, with income more than doubling as a result. The reduction in total income from 2024 to 2025 is primarily explained by the prior year restatement of restricted funds (£114,963) that were not included in the originally filed 2024 accounts, see note 25 to the financial statements for full details. On a like-for-like basis, the underlying income position is stable and growing. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **13** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Expenditure** |||| |---|---|---| |**Expenditure**|**2025**|**2024 (Restated)**| |||| |Raising Funds|**£145,036**|**£147,990**| |||| |Charitable Activities (Therapy)|**£375,230**|**£484,007**| |||| |Total Expenditure|**£520,266**|**£631,997**| Staff costs in 2025 totalled £391,934 (2024: £348,872), reflecting a full-time team of 15 employees (2024: 16). The Centre has maintained efficient staffing levels, with an average number of employees of 15 across the year. No employee received emoluments in excess of £60,000. The reduction in charitable activities expenditure from 2024 to 2025 reflects the completion of the three-year National Lottery Grant in April 2025, which had funded expanded physiotherapy services. This grant was a pivotal period of investment, and the physiotherapy offer built during this period is now sustainable within the Charity's own resources. ## **Investments** The Brightwell holds a portfolio of charitable investments through M&G Charity Investments. At 31 December 2025, the value of M&G Charity Investments held was £143,749 (2024: £122,518), with net gains on revaluation of £21,231 in the year (2024: £3,112). The investment portfolio is managed on a total return basis and reviewed regularly by the Board. ## **Reserves Policy** At 31 December 2025, the total funds of the Charity were £398,480 (2024 restated: £359,045), comprising: |||| |---|---|---| |**Fund**|**2025**|**2024 (Restated)**| |||| |Restricted Income Funds|**£47,977**|**£56,716**| |||| |Designated Funds - Tangible Fixed Assets|**£148,898**|**£140,716**| |||| |Designated Funds - Other (Capital Expenditure,
Match Funding, Operational Reserve)|**£27,350**|**—**| |||| |General Unrestricted Funds|**£174,255**|**£161,613**| |||| |Total Funds|**£398,480**|**£359,045**| The Trustees' policy is to maintain free reserves sufficient to cover a minimum of three months' operating costs, providing a buffer against unexpected shortfalls in income or increases in expenditure. At 31 December 2025, general unrestricted funds of £174,255 represent a healthy and appropriate level of free reserves for a charity of this size. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **14** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 The Trustees designated funds during the year to cover capital expenditure on facility improvements, fundraising development, match funding for projects and an operational reserve. These designations reflect the Trustees' considered approach to long-term financial planning. ## **Risk Management** The Trustees have given careful consideration to the major risks to which the Charity is exposed. Risks are identified, assessed and monitored across the following key areas: - Financial risk: including the challenging grants and trusts landscape, with over 220 UK trusts reported to have closed or changed model in 2024. - Operational risk: including staff recruitment and retention, volunteer dependency, and system and database limitations. - Reputational risk: managed through excellent governance, communication and member care. - Health and Safety risk: all visitors, staff and volunteers are protected through a comprehensive H&S framework. - Strategic risk: including CEO succession, growth management and the transition to extended opening hours. The Trustees are satisfied that appropriate systems and procedures are in place to manage these risks to acceptable levels. All risks are reviewed at each Board meeting. ## **Fundraising and Key Supporters** We are immensely grateful to all those who support The Brightwell through donations, fundraising events, trust grants, corporate partnerships and gifts in memoriam. Your support makes everything possible. ## **Restricted Grants 2025** The following grants were received and designated for specific purposes during the year: ||| |---|---| |**Grant / Donor**|**Purpose**| ||| |MS People's Help|Appointments system and CRM| ||| |National Grid|Physiotherapy classes| ||| |Woodstock Homes (Brightwell 100)|Oxygen equipment and department improvements| ||| |Fairfield|Physiotherapy classes| ||| |February Foundation|Oxygen running and overhead costs| ||| |South Glos Council|Garden path improvements| ||| |St James' Place|Garden path improvements| ||| |Howards Group|Oxygen running and overhead costs| ||| |Various Parish and Town Councils|Extended opening hours for oxygen therapy| Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **15** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 The National Lottery Community Fund's three-year grant came to an end in April 2025. This grant was pivotal in expanding our physiotherapy services and reaching more people with neurological conditions across the region. We are deeply grateful for this transformational support. The Brightwell 100, our network of corporate supporters, continued to grow in 2025. Corporate income has risen from 11% to 17% of total fundraising over three years, and this remains a key growth area as we diversify our income streams. Particular thanks are due to Woodstock Homes, Howards Group, Aviva and all members of the Brightwell 100 network. ## **Volunteers** Volunteers are at the very heart of everything The Brightwell does. Over 50 people give their time freely and regularly to the Centre, contributing close to 10,000 hours every year. The Oxygen Department relies entirely on trained volunteers to run Hyperbaric Oxygen Therapy sessions. These Oxygen Operators are highly knowledgeable, DBS-checked and trained to the highest standards. Their lead was recognised in the King's Birthday Honours 2025 with a British Empire Medal, a fitting tribute to his extraordinary service. Volunteers also support the fundraising team, in-house shop, café, garden, reception and building maintenance. Their specialist expertise across IT, accounting, health and safety and database management is invaluable. We are deeply grateful to every one of our volunteers. ## **Sustainability** The Brightwell is committed to its Sustainability Pledge to be net zero by 2035 and to reduce emissions by 50% by 2030. - Solar Energy: 114 x 250kW panels fitted in 2019, upgraded with a further 40 x 400kW panels in 2023, plus 3 x 14kW storage batteries. - Own Oxygen Generation: Since 2022, The Brightwell generates its own oxygen for the Hyperbaric Chamber, eliminating large tanker deliveries and reducing waste. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **16** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 - LED Lighting: Outdoor lighting upgraded in 2022. Oxygen Suite completed in February 2025. Physio department, reception and café areas completed in 2026. - Heating: Upgraded to a more efficient heating boiler. These investments, made possible by the generous support of Brightwell 100 members and focused fundraising campaigns, have made a significant difference to the Centre's energy costs despite rising commercial energy prices. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **17** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Strategic Aims 2025–2030** Our Business Plan 2025–2030 sets out a clear and ambitious strategy across three phases. Key objectives for 2025–2026 include: ## **1. Extended Opening Hours** Extending oxygen therapy into evenings and Saturday mornings to reach working-age and newly diagnosed members. Evening sessions launched January 2025. Planned expansion into additional evenings and Saturday mornings, with exercise classes and complementary therapies to follow. ## **2. Attracting Newly Diagnosed Members** Developing a referral pathway with Southmead Hospital and distributing a Brightwell Information Pack at point of diagnosis. Investing in social media and targeted campaigns for people under 40 with neurological conditions. ## **3. Improved Member Support and Retention** Investing in a new appointments system integrated with accounting and website tools. Developing the Member Journey Officer role to reduce cancellations and improve engagement. Expanding online exercise classes for members who cannot attend in person. ## **4. Developing Talking Therapies and Carers' Support** Expanding counselling provision and group therapy sessions. Building on the first Carers' Group (January 2025) to provide regular sessions open to all unpaid carers. ## **5. Corporate and Community Engagement** Continuing to develop the Brightwell 100 programme. Developing a tiered sponsorship model. Building on relationships with local Government and local community groups and businesses. ## **6. Therapy Garden Path Upgrade** The compacted gravel path in the therapy garden is in need of upgrade after nine years. Different path options are being considered to improve accessibility for wheelchair users and those with limited mobility. Looking further ahead, the 2027–2030 strategy includes investing in a new oxygen chamber (subject to funding), a CRM database, a redesigned website, a transport scheme, extended café hours, and outreach to underserved communities. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **18** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Statement of Trustees' Responsibilities** The Trustees, who are also the Directors of The West of England M.S. Therapy Centre Limited for the purpose of company law, are responsible for preparing the Trustees' Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year. In preparing these financial statements, the Trustees are required to: - Select suitable accounting policies and then apply them consistently. - Observe the methods and principles in the Charities SORP. - Make judgements and estimates that are reasonable and prudent. - State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements. - Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation. The Trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Each of the persons who is a Trustee at the date of approval of this report confirms that: - So far as they are aware, there is no relevant audit information of which the Charity's independent examiner is unaware; and - They have taken all steps that they ought to have taken as a Trustee to make themselves aware of any relevant audit information and to establish that the Charity's independent examiner is aware of that information. The Trustees' Annual Report was approved by the Board on 23[rd] July 2026 and signed on behalf of the Board of Trustees by: 23[rd] July 2026 _________________________________ _________________________________ **Geoffrey Mayell** Date Chair of the Board of Trustees Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **19** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **Independent Examiner's Report** TO THE TRUSTEES OF THE WEST OF ENGLAND MULTIPLE SCLEROSIS THERAPY CENTRE LIMITED I report to the trustees on my examination of the financial statements of The West of England Multiple Sclerosis Therapy Centre Limited (the charitable company) for the year ended 31 December 2025. This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our work has been undertaken so that we might state to the company's members those matters we are required to state to them in an independent examiner's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company's members as a body, for our work, for this report, or for the opinions we have formed. ## **Responsibilities and basis of report** As the trustees of the charitable company (and also its directors for the purposes of company law), you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006. Having satisfied myself that the financial statements of the charitable company are not required to be audited under Part 16 of the Companies Act 2006 and are eligible for independent examination, I report in respect of my examination of the charitable company’s financial statements carried out under section 145 of the Charities Act 2011. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the Charities Act 2011. ## **Independent examiner's statement** Since the charitable company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I can confirm that I am qualified to undertake the examination because I am a member of the Association of Chartered Certified Accountants in England and Wales, which is one of the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 1. accounting records were not kept in respect of the charitable company as required by section 386 of the Companies Act 2006, or 2. the financial statements do not accord with those records; or 3. the financial statements do not comply with the accounting requirements of section 396 of the Companies Act 2006, other than any requirement that the financial statements give a true and fair view, which is not a matter considered as part of an independent examination; or Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **20** The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 4. the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their financial statements in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached. 22[nd] July 2026 ______________________________ _________________________________ **Adam Kelly** Date B.A. (Hons) F.C.C.A. Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **21** The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED STATEMENT OF FINANCIAL ACTIVITIES {INCLUDING INCOME AND EXPENDITURE ACCOUND YEAR ENDED 31 DECEMBER 2025 Unrostrlrtod Restrktad Total Fund8 Total Fund$ Fund• Fund$ 2025 2024 Not• (Restaledl Incom• froffl: Donatsons and legacies Chèritabl¢ acts¥il*s 0th8r ITading activitF98 Invesbi)enls Olher 138.096 240.903 84,213 9.587 65.671 203,767 240,￿3 84.213 9.587 325.489 213.685 ,769 9,628 500 Total Incom• 472.799 65.871 $38.470 640.071 Exp•ndltur• on: Raising lunds ChwFlable a¢bwligs 143.036 315.170 145,036 375,230 147.990 484,007 60,060 Total •xp•nditur• 458.206 62.060 520,266 631,997 Not gall￿1 Ilossasl on inveslments 21.231 21231 3.112 Translers botWe￿ funds 12.350 {12.3501 Inc¢)mel(expondlturtl and not mo¥•m•nt In 10 35.824 3.611 39,435 11,186 Tolal lunds at start ol ygar 20.25 )2,329 56.716 359,045 347,859 Totsl lunds at •nd ol y•ar 20 350,503 47,977 398,480 359,04S Tho Charity ha8 no recognised gains tr losses other than t￿ resutts fc* tho year as set above. All ol ¢h8 xtiMlie8 of the charity arg ¢￿se￿ a8 c(mllnulrwJ. Thg ¢omparotlve Ststement of Flnanclal Activthe$ 1$ shown In not8 13 The not•s on yg•6 17 to 33 lomi part ol th￿• fln•nclal $tatèm•nts Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 122 The West of England M.S. Therapy Centre Limited | under “The Brightwell” brand Charity No: 801155 ## **The notes on pages 17 to 33 form part of these financial statements** Annual Report and Financial Statements | Year Ended 31 December 2025 P a g e | **23** The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED CASH FLOW STATEMENT YEAR ENDEO 31 DECEMBER 2025 2025 2024 Net cash Inflow from OP•fatlng actlvlll•s 18 41,812 23,555 Ilon4>P•fatlonal ca8h flows: In¥Htlng a¢tlvttl•• Payments for langible f￿ad assets Investrnenl incorne 119,8801 9,587 {1,000) 9,628 {10.2931 8,628 Net cash Inflowlloutllowl for tho y￿r 19 31,519 32,183 Cashflow R•strlctlons Ch8rlty Law prohltmts tha us6 of nel cash Inflows on any en¢Ich￿d or Ol￿r restrbcted lund to offset nel cash oubltyrts on any fund cxtsbde its own objects, except on special authority. In practice. this restricticd) has nol rAd any ellect on cash flcpws fc* the ￿r. The nol•• on pagos 17 to 33 forni part of them flnanclal statements Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 124 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 1 k¢ounllng pollcle8 Accountlng ￿n¥•ntIon The financial statements have been prepared in accordance wth the historical cost convention {ex￿Pt where otherwise slaied ￿ the accounlirvJ pdlcy notel afKI in accordance with Ihe Sl8iemenl of Recommended Praclbce.. Aco)unting arbd Report'TrJ by Charit￿$ preparing their accounts in accofdance whh th8 Flnanual RerKYts"ng Slandard op￿1￿bIt in the UK and Republic ol Irel•nd IFRS 1021 issued In ber 20f9. and Ihe FInanc￿l Rew)rting Slandard applicable in Ihg United Kingdom a￿1 Republi¢ of Ireland IFRS 1021, and ihe Companies Act 20Cfj. The charity is a F￿jbI￿ ljenefil entity as defined undof FRS102. The Twstee6 D￿SkIer Ihal there are no materb81 uncwtainties affecting the abilty of the charity to continue as a going concem, Incomo Inc4)me IT￿n donallons Is Included In Sncome when these are recdvable, exc*pl as fc41vws". l. When donors specrfy thal donalons to Ihe chorty must be IAed in future ac¢ounlr¥J pe￿￿$. Ihe income ts deferre(J until Ihose peri￿Js', 11. When donor¥ impose Conditions vknich hav8 to be fu￿11￿d before tho charty tfjcomes to uso s( rncome. the income is deferred until the pre-conditK)ns have been meL LegaGies ère included on a receivable b88is whwe tharity is enbYo(I lo the income, il can b8 m8asured liably 8nd receipt is fvble whe￿ leg8c*s have teen nolth.ed lo the chanty, or the chanty is awa￿ of the grantiro of prcthle. and the erleria fof IrKom8 recognjbon have not be8n mel. then the legaty Is Ml included in income t￿t Is treated as a contsrynt 85S8t and disdosed rf rnaten￿. Inveslmwti Income Is Included on 8 receivab￿ basis. Dona￿on$ in kind compris8 donated swvices bthere the cctsts are measurat4e and ihe otheTrvise have io t* paKJ for lo Main￿1n operalonal èffectsveness. EXpondI￿ra Expendilure is rects)nlsed in the perbd in which ¢t i8 incurred. Expenditure Includes attributsb￿ VAT nnot be recovgrgd. Ral$lng fvnds Raising fvnds ex￿n(li1ure incIL￿e those costs incurred in seekw Yolunlary contrbulions. costs of gc(rfJs sold 8nd other costs which indude lh8 costs of runrt1r￿ and partWling in funttraising 8venls and colbeclions al￿ cost of g(KKls purchased for fesale. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 125 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 1 k¢ounllng pollclv lcontlnuod) Charftabh A¢dvllle8 Grants awarded are all(Ka￿￿ lo cbarSt8ble aclfvil*s. Grants awarded are Irealed as expenditure and a liabilty In the accounts as soon as they become legal or conslructNe oblp3abons. In the case of mulli-year granl awards. Ihe fvnding for all years is imme(tialely recc8nised unloss there are conditions whth need io be mel by lh8 ieciplenl to enable th8 r6188s8 of subsequent fiJrJding. Govwn•nc• costs Govemanca costs indude those costs 8ssc*Yated with meellng the const6bJttowl and stslulory requlfements ol th8 charity and Trnclude the audil lees and costs Ilnked to the slrategie management ol Ihe ¢h8rlty. Govemance costs are included within support coyts. Allocatlon and apportionnjent costs Certain expenditure is directty attributable to specific actiwties 8rrtJ Ihrs has been Irduded Sn those cost tegories. Other cosis. whTrch are altnbulable to more than one catfjgory, ar8 ap[￿rt￿ned across Cost categories on the bas￿ of an assessment of l1￿kk)ad caffied oul frIMn time to Cherhead supwt costs have been allocated bet%￿n lurMlrai￿ng and charitable actiwtios. The 8pwtonmenl has been allctated on the ba￿$ of staff time (20".BO) and is aft8￿ed In noie Penslon costs and other postthrement benefft* charity cDnlnbiJte5 lo defined ¢onlnbuli¢)n sth8m•s. Contdiwtions payablo lo ch8rity8 pensKM sthemes are charged to the Ststemenl of Finand81 Activits"es in the pefknd lo wh*h they relate. Tanglble fixed assets Fixeé assèts 8fe hel¢J 81 cost less accumuLqle(I derrfecLe￿n. Assets ¢osb"TrJ less than £1.c(IO are not capilalised. Depreciats'on 1$ calculated so a5 to write off ihg COSt ol an a858t. los3 Its e5timaled ulbmate dual value. over the Ltseful 1110 ol thAt asset as lolhjws.. Land and buildings - 50 years., 5trabghl line Plant and machinery - 10 year5,. Straight lille Other equipment - 10 year5., Straighi [￿e IT eqUI￿￿nI - 5 5fj8rs,' 8tra&ghl li Flx•d •88•t Inv•8tm•nts Inveslmenis are included al markel V￿￿e at 31 December. The SOFA Includes the net gain$ and k)sse$ arising on revaluat￿￿$ 8nd diswsals during the ￿ar. Stoc Stccks are valued al the Iw of cost and net realisable value, after making due alfovonce for obsolete and slow moving items. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 126 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 1 k¢ounllng pollcle8 l¢ontlnu•d} Fund •c¢ountlng Unrestricted funds can be used In accordanc* 7hith the Charrtab￿ objects al the di5crets.on ol the trustees. Restricted funds can only be vsed for parbcular resirKted purposes within the objects ol Ihe charlly. Restricb"ons arise ￿an specified by the donef or when lunds are raised for partbcular restrlciad pu￿ses. Desynaled lunds foThn part of unreslrkcled funds have been *Jenlified as being particular PU￿4)886 by the Twslees. They are nol reSt￿le￿ and can be Iransfefred to generdl funds at any al Ihe disuetth of tho Trustees. Further explanation ol the naturo and purp)se of gath lund is inclLthd in nolg of the lirtanGial Statgmgnts. 2 Incom• Irom: Donadons and kgacl•s Unr•strlct•d R•8tflct•d Totsl Fund8 Fund• Fundi 2025 Total Fund8 2024 (Rostatedl 307.662 11.944 5.883 Donauons Legacies Gift ￿"d Grants rec8lve*J 120.387 2.869 8.840 55.171 175,558 2.869 8.840 16.XJO 10.500 138.096 65,671 203 767 325,489 In Ihe prior ypar £114,963 of donalion inccrfr* was ro¥trthd. 3 Incorrn frorn: Charitabl• •ctivill•• Unr•strtct•d R•strlct•d Fund• Funds Total Funds Total Fundty 2025 2024 T￿laPY incomè Memb&rship income Studenl ￿aCemen1 inccAne 231.275 7.943 1.685 231.275 7.943 1.685 205.124 8.561 240.903 240,933 213,685 All income IT￿n Charitablo activities in Ihe prior ypar ¥Yas unre5trictod. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 127 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 4 Incom• Irom: Oth•r tradlng •ctlvltl•8 Unrestrfctèd Rtstflcted Totsl Funds Total Funds Funds Fund$ 2025 2024 Cafe salos Event income 32.830 Sl.383 32.830 51.383 26,410 64.359 84.213 84,213 ,769 Ir￿ frL¥n OtherTr8dlng ACti￿lieS in the pmr year was unvBstrlcted, 5 Incom• Irom: Invmtmonts Unr•¥trlct•d R•sttht•d Totsl Fund8 Fund• Fundi 2025 Total Fund8 2024 Dfv*Yends Interest rttelveo 7.863 1.724 7.863 1.724 7.489 2,139 9.587 9.587 9,628 JI incA)mg fnxn Invgstments in the pri(Y ￿ar was unre$tricled. 6 Exp•ndltur• on. Ralslng lund8 Unrn•trlct•d R•strkt•d Total Funds Total Funds Fund• Funds 2025 2024 Café purchasos Calé stsff Fundraising slair Other costs Support costs 9,349 21.462 63.617 885 47.723 9.349 21,462 65,617 11.1x18 20,440 2.OlXI (Note 81 47.723 143.036 145,036 147.990 T Expendlturn on: Charl¢abl• a¢llvtt*$ Dlr•cl Costs Support Costs (Note 8) Total Funds Totsl Funds 2025 2024 (Restated) Co•ls Therapy 176,438 7.899 190.893 375.230 484.1N)7 176.438 7.899 190.893 375.230 484.￿7 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 128 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 Stspport ¢o•ts Support cosls ar8 8llo¢ated beh¥8en raising ftjnds and charilablg aclivhlle$ on the basis of stsff tiw*120.'801. Support costs, induded In rKJles 6 & 7. are as follows.. Fundr•l¥lng and publklty Ch•rltab tlvttles Total 2025 Tolal 2024 Stsff costs- Atlmin Other slaff costs Repairs and malntenance Office costs Stslionary. wSnlthg and ￿$tage subscripkn.ons Insurance Depreoath)n Bank charg66 Computer Oth8f GovgrnBnce eosls 27.947 1.002 2.855 10.146 515 337 1.224 2.340 430 534 45 348 111.789 4.008 11,418 40.585 2.061 1.350 4.896 9.358 1.720 2.137 179 1.392 139,736 5,010 14,273 ),731 2.576 1.687 6.120 11.698 2.150 2,671 224 1.740 e6,833 1,911 27,974 45,658 2.347 857 7.072 11.571 1.923 3,013 263 Notè 91 47.723 190.893 238.616 169,422 g Govtrnlnce ￿*1• Unrn¥trf¢t•d R•strl¢t•d Totsl Fund• Total Funds Fund$ Funds 2025 2024 Accounts Pfeparalon Trustee exwnses 1.740 1.740 1.740 1.740 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 129 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 10 Ngt Incomg11gxpgndlturn) for th• y• This is staled after chawry.. 2025 2024 Dgpr8ciat 11,698 11,571 No trustees have been reimbL5f8ed for their ol p(K*et travel expenses12024'. EN￿1. No Tnjstee i￿e1¥ed any remunfjrat￿n dudng Ihe yoar12024'.NII}. Aggw done￿nS frcl)) Trustees. key managemenl pgrsLYsnd. and olhor related parties was £NS112024'. £Nill. 11 Staff costs and numb•r• aggregale payoll cosis vtere.. 2025 2024 Wages 8 s•l•rte¥ Soclal se(urity costs Pensvjn ¢￿tn"bull0n5 3SS,568 28.968 7,398 317.889 23,998 6,98S 391,934 348.872 No emrAo)*e rec•ived emoluments of morn than £60,000 in current or pnoryear. The trusl8e3 consider the key m8n8gemenl persond of the ch8dty to b8 Twsl808 ard members of 8enk management in the yew report lo the Trttstees. The average number of employees during the yBar was 1512024.. 161. calculated on the basis of average headcwnl. The lolal emtyoymenl benefits received by key management personnel wthjing emF4oyer nabonal insurJn¢e and •M￿0yer ponsion were £216.635. 12 Taxatl¢)n ch8r6ty is exempt ffom cwratkjn lax on Its charitable actlvities. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 130 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 13 Statement ol FSn•ncSal ACdvlt1￿ ¢omparntSv• figurns Restatod Unrnstrl¢tod Restrl¢tod Fund8 Fund• Total Fund* 2024 For th• y•ar •ndgd 31 DK•mb•r 2024 Income from: Donab'ons and le9acaos Charilable oclivstjes Otho1 trading 8cINits'es Invesbnents Other 210.526 213,685 90.769 9.628 114,963 325,489 213,685 9).769 9,628 Total Income 525.108 114.963 640.071 Expendlture on: Raising funds Chan￿bte advlt 147,990 392.435 147,99) 484.CK)7 91.572 Total oxpgndltur• 540.425 91.572 631,997 Inyeslmenl mov•Thnl gain 3.112 3,112 N•t Incomellexp•ndlturel lor th• y•ar nd n•t mov•mgnt In funds (12.2051 23.391 11.186 Totsl funds at 8tart of y•ar 314,534 33.325 347,859 T¢>tsl fund• at •nd of ymr 302.329 56.716 359.045 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 131 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 14 Tanglbl• fix•d assets L•nd and bulldlngs Pl•nt #nd ma¢hlnery Oth•r equlpmenl •qulpm•nt Total Cost or valuatlon At 1 January 2025 dibons 151.000 59.789 195.111 4.130 2.640 15,750 408,540 19,880 At 31 D8cembor 2025 151.000 59.789 199.241 18.390 428.420 D•pr•elatlon Al 1 January 2025 Charge for tha yaar 39,000 3.020 31.073 5.115 195.111 413 2.640 3.150 267,824 11,698 At 31 D•cemb&r 2025 42.020 36.188 195.524 5.790 279,522 N•t book valu• At 31 December 2025 108.980 23.601 3,717 12,600 148.898 At 31 Docembor 2024 112,000 28.716 140,716 15 Inv•stm•nts 2025 2024 SubsNJiary 20 Induded in Snvestmenls In the year Ss £20 nomfjnal inveslwÉnl r8t8llng to Thè Brfstol Therapy Centre Ltd. Ihis entity 1$ a wholly owned subsidiary by Wesl ol England MS Therapy Cgnts Limitgd. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 132 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 16 D•b 2025 2024 Due In le$$ than ono year. Trade debtors Prepa￿￿ert￿ and accru8d income 1.438 4.293 771 1.417 5.731 2,188 17 Crodttors: 4vnounts falllng du• wlthln one yur 2025 2024 Trade credbtors Other creditors Accruals and deferred inc(Nne TaxalK)n and scoal security 3.025 1,426 9,944 8.060 6,078 3,465 8,853 22.455 18.396 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 133 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 18 R•conclllatlon ol not m9vw￿nI In funds to net Ush Infk>w frorn oporatlng acU¥ltl•B 2025 2024 ststemonl of Finan(#al Acb"vIl￿.. Net movement in fuTrYs 39.435 11,186 Investsmenl income Depreaat Incr8Bs8 in crediltys.. currgnt liabilib8s Dècfease I Ilncreasel in debts)rs Ilncreasel I decrease In ¥tock 19.5871 11.698 4.059 13.5431 1250) 19,6281 11.571 7,148 3.278 N•t cash loutllowvlnflow trom op•r•tlng actl¥ltl•s 41.812 23,555 19 Anal￿1$ of chang•s In ush durlftg th• y•ar 2025 2024 Chang• Cash at bank and Investments IM&GI 266.036 234,517 31.519 2024 2023 Chang• Cash al b8nk and investments IM&GI 234.517 202,334 32,183 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 134 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 20 Movement ln funds For the year ended 31 D•cember 2025 At1Jan 2025 Al 31 De¢ 2025 In¢om• Exp•ndllur• Tfan¥f•Y• RHtrl¢ted fvnds Lottery FundSng Oper81ional reserve Ken Edis Legacy D¢yvnend Round Tablè Howards Group YE 2024 Woodstock Homes YE 2024 ledthk Yatton Town Counul Stoke Gifford P3ri$h Council 5,388 12,350 3,166 1,802 126 15.3881 112,3501 13.166} 11.8021 1126} (7341 Is,crf)01 11001 11.C#)01 11001 250 5.000 100 1.000 Bition Parish Counul YE 2024 Clevedon Town Council Wrington Parish c￿1nd1 MS People's Help . YE 2024 AnOnY￿￿S donor Sl James. Place FraMp￿ Cott8rel 100 500 200 23,200 300 2.500 IxJo} (2001 123,2001 2,500 I￿0) 3fy)1 (3001 13001 Bitton Parish c￿T￿lI YE 2025 Bumh3m on Sea TC Jveston PC Wwdstock Homes Imarkeling) Winscombe & Sand Wickw8r PC Weslerlevjh PC Oldland Patsh Coun¢ll Howards Group- YE 2025 Congresbury PC South Glos C￿ncE1 National Grh WoodstL*E Homes18nghts*ll 1001 Fairfield Feb Foundation MS Peoples Help YE 2025 Stoke Gifford Parish Counal 2.1)00 12.lJ)01 2001 3001 1200} 13001 13.SJO} 250} 250 10.921 5,921 10.000 19591 12,0851 11,5001 12.2501 11.C#JOI 162.C601 9.041 2,915 3,500 23,050 25.300 1.000 56.716 65.671 112.3501 47.977 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 135 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 20 Movement in funds l¢ontlnu•dJ For th• year •nded 31 D•cemb•r 2025 Unrestrtcted lunds Desi Tangible fixed assets 140,716 19.880 {11.6981 148,898 Caprtal Expendllure Fundraising Expendlture Match Fundlng Oper8knonal resefve 5.000 7.500 2.500 12.350 2.500 12,350 General lunds 161,613 474.150 {446.508} 115.(KKI} 174255 302,329 458,206 12,350 350,503 Total lund• 359.045 559.701 1520.2661 398.480 R•strlcted lunds Loltery Fund￿J.. ILsnds lof physkjtlwpy classei. operat￿al resefve". fu￿#$ to cover sh￿la11S in Café costs and 881arie8. This was transferred to OeswJn8tsd luThSs In the year (see D•s￿nated funds nole below). Ken Edis Legacy.. funds lo cover sI￿￿la11S in CBIO costs and salaries. Downend Round Table Fund.. for ph￿Iother8pY equipment and seryicinu. Howards Group YE 2024.. ILtr￿S lor garden equipment and Storagg facilit￿s. Woodstock Homes YE 2024". funQs f￿ oxy￿￿ equlpmenl and Ilep8rtmenl im5xov•ments. as well as physiother8py vnrfomis. Medk¢k Fund.. funds fty exlended oponing t￿13 oxwJon ttttrapy. Yatton T(Yovn Councm., funds for ext8ndthJ opening hours lor 0x￿9n tr￿r8Py. Stoke Grflord Parish Qwrbcil.. fvnds for extended openirvJ hours for oxygen therapy. Brtton P8rish Council YE 2024". funés extended openlng houpd lor oxygen therapy. Ckvedon Town C(yuncil.. lund8 lor extended opening hours lor owen therapy. Wrington Parrsh Council., funds for 8xlend&J openlng hours for oxyyon ther8Py. MS Peopl8'5 Help YE 2024 Fund.. fuNl$ for oxygen aquipffwt and departrnnl improvements, as well as IT equipmonl and up9rades Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 136 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 20 Mov•m•rf In fund• (¢ontinthl) For the year ended 31 December 2025 knnymous donor. extendod opening twrs for oxyggn Iherapy. St James. Place.. fvnds lor garden path improvements. Frampton Cotterell.. fuTrJs for oxygen running and overhead costs. 8itknn Parish Council YE 2025.. funds for oxygen running and ovefhgad w$ts. Bumharn on Sea TC.. funds lor phYS￿th8rapY classes. Jveslon PC.. funds lor oxyJen njnning and overhead Costs. Woodslc*k Homes IMarkeJr¥Jl'. funds for fundralsing evenl market4n Winscombe & Sand: frjnds fOr0K￿)￿ wnnin9 ond ovethead costs. Wicasyar PC.. lund5 for oxkpen running and overt￿ad C￿sIS. Westedthgh PC.. funds lor oxygen ftjnning and overhead cosls. Oldland Parish Counul." funds lor 0x￿on njnnlng and overhead (￿sts. Howards Group- YE 2025: fund$ for 0X￿n running Bnd overhead c))sts. Congr05bury PC.. funds oxyyen running ar￿ QVOfhead costs. South Glos Coundl.. funds for garden palh im¢Kovements. Nalional Gdd.. lunds lor phy3KSthernpy d8sse$. Woodstock Homes18nghlwell 1001.. fund5 ft>r 0X￿n equipment and department improvements. Fairfield.. funds for phy5iotherapy classes. Feb Foundabon.. funds for oxygen runnlng and ov&th8ad costs. MS PeOes Holp YE 2025., funds fof apwntsnenls system and CRM. Stoke Giflord Padsh c￿nd1'. funds ttxards genefal mnniry costs such as he￿ #nd Ilgm. Hbjhtower IT.. funds for oxygen equipment and Dgpafim8lltal improvomenls. Howards Group YE 2023.. funds for outdoor LED lighting. LV Insurance.. lunds lor garden equlpmenl and slofage faci1Sts5. 10K Splrt Conts'ngency. lund5 for oxygen running and ovethEad costs, and general funning costs. Ihslgnated funds Tangible fixed assels.. Ihis fund is sel aside al Ihe nel book value of Cttaritsb￿ fixed assets. Capttal expendrture.. capital expendilure for f8cIIOiy Improvements. Fundral$ing expeThJiiure.' lundralslng dgvelopmenl support. Match funding.. match funding for equipment and 5er¥ice delTrpry projects. Operat￿￿81 res8rve." Th8 trustees have sol aside funds to Ihis resèrve to COV8r stbortlalls in C81é costs aThY salaries. DurirKJ the year this was reclas&fied through a transfer trom Restricted lunds lo Designated lunds. as thero is no strict fund restrth. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 137 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 20 IAov•m•nt In fund• (contlnu•dJ For the yoar •nd•d 31 DK•mbor 2024 At1Jan 2024 At 31 D•c 2024 Income Exptrndltuf• Trnnsfers Restrfct•d funds Lottery Funding Opèralional reserve Highlower IT Howards Group YE 2023 LV Insur8nee 10K Split Conlingencyfvnd Ken Edis Lega Downend Round Tal￿e Howards Group YE 2024 WoLx151ock Hovnes YE 2024 MedkKk Yatton To1￿ ￿nd1 7.042 15.OLYJ 238 745 59,263 (60.917} 12.6501 12381 {7451 {3CQI 110,C¥JOI 11.8341 11.1981 12.8741 {10.4161 5,388 12,350 10.OOJ 3,166 1,802 126 3.000 11,400 s,000 100 1400) Stoke Gifft>rd Parish c￿jne￿l 1,000 Bhton ParL4h C￿￿•1 YE 2024 loo 500 200 Clev8don Town CwncTrl Wringlon Palish Coundl MS People's Help- YE 2024 AnonwM￿S donor St James, Pkc8 23,200 23,200 300 2,500 33.325 114.963 91.572 56,716 Unrestrlcted fvnd Desl Tangible fixed as59ts 151.287 110.5711 140,716 G•neral lund$ 163,247 528.220 1529,8541 161,613 314.534 528.220 540.425 302,329 Totsl tunds 347.859 643,183 {631.9971 359,045 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 138 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 21 Analysls of ngt 088•ts baiwwn lund8 Unrnstrlct•d Unrnstrtct•d RO$trkt￿ D•slgnatsd Gènèral Fund• Funds Funds Totsl As at 31 D•c•mb•r 2025 Tangib￿ fixed assets Other n&1 assels 148.898 27.350 148.898 249,582 47.977 174,255 47,977 176.248 174,255 398,480 Unrnstrlctod Unrestrtetod R••trlct•d Designat•d G•neral Fund• Funds Fund• Total As at 31 D•cemb&r 2024 Tang￿)le fLx•d assets Other nel assets 140.716 140,716 218.329 56.716 161,613 56.716 140.716 181613 Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 139 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 22 Inv•stm•nt8 Shares in group undertaklrvJs and partio"pats'ng interests Subsldlary Undortaklngo Toial Cost or valuatlon At l January and at 31sl Dècember 2025 20 Prfndp 2Wd5 2D24 Th0 8r*lol Th•rapy C•iwe Lid Ewand a loo% Ad hoc rc "rè Th• Brf•tol Th•r4y C•ntrn Ltd Y••v Efflthéjl Y#rEtyl•d )1 Turrther C461 of sale9 ,322 54.184 proftt ,332 54.184 Admintstra¥v• gxF*ts•s t￿￿abOn$ lo pwent Chanty 11,348) 134,974 12,7701 151,4141 Ow•tlng profft 130.322) 154.1841 IniwgSt pa￿bI& simik&r chwps Profbt b•l¢kn tix*ti¢ Tax chwge Prolbt lorth• R*w"r*d oarn1r￿ brwjht (CThaTd Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 140 The West of England M.S. Therapy Centre Litnited l under"The Brightwell" brand Charity No.. 80115 THE WEST OF ENGLAND M.S. THERAPY CENTRE LIMITED NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 DECEMBER 2025 23 Related ￿lty tranuc¢lon¥ The We8101 Ew18nd MS Therapy Centre IWOEMSTCI Ltd charity Trustsos are a180 Trustees of Bnghlwell NeUrOltra￿al Support Centre IBNSCI Ltd. register&Y Company Th).. 05374632. BNSC Ss Lesse¢ of Ihe gnd. which belongs ￿ South Gloucestershire County cour￿*1 ISGCCI. and owner ol the building. whlth 11 maintains. 8NSC is Teponsible for paying SGCC a peppercom rent. The WOEMSTC does not pay any rent lo BNSC. The BNSC collects a IKense Contributi￿ from other building users thlwch is used prin7arity to maintain 13 year okl building. The WOEMSTC also has 8 not.for*rofit Trading Am), The Bristol Th8rapy Cgntre IBTCI Ltd, regi$tgr•J company no.. 08193674. All Income raised though B TC is donaigd to Ihe WOEMSTC charity. Ttr￿ Ihree 8f(xementioned companth chaiitie$ and a Iradlng aml all In)m part of The Brighlwell, Brand. During Ihe year. BTC made donalions to WOEMSTC t34.974 12024.. £51,414). BNSC made donatbms to WQEMSTC of £27,50012024. £16,274). There are no transaclions wth Iruslees rx other relaled parties ot￿r Ihan ¢￿e discbsed as requlred by Ihe SORP •18ewhere in the financial slalements. 24 Cu•todl•n lund• The Wost Of Eryland MS Th8rapy Centre Lid acts as a custodian trusteè on tehalf ol Bnghhvell NeUrO￿g￿l Supw Centre IBNSCI Ltd. Within the M&G Charity Inveslmonts held L*fKJer the name of WOEMSTC. 2660 units lol a totsl holding 0110981 un*tsl belong to 8NSC The Trustee¥ ol WOEMSTC ¢k) r￿1 have any dir&t trtie lo these lundg bul administer these investrnents within the genefal fr8me*rKk of Ihe Charities 2011. In line wth Ihe charty SORP, these ac￿￿￿15 do not include the funds boloThJin9 to 8NSC. and th8 baLinc8 sh8et reftects the proporti¢)n trnned solBly by WOEIASTC. 25 Prlor year r•stal•menl In ihe prior ￿r £56,716 of Restrbcted funds was pr￿(W¥1Y Included in the accounts as a Jpar-end credilLY. In line *ilh the charily SORP. the prior hear compar8b.ves have been re$￿ted lo In$￿a￿ snclude this amtyjnt as the dosing Restrict&J funds ol the charity. 8roughi forward ReslrKted funds as at 1st January 202S are Iherefore £56.716. The ypar end 2024 Statement ol Flnancial Acb'mty has also been reslBled here to indude Restricied ir￿me(£ll4,g63) and expenditure1£91,5721 previously omltted. The effect ol this reslatemenl is that opening lotsl ￿ServeS are shown al £359,045. rather than al £302.329 as shown in th8 filed sel of accounts lor YE 2024. Annual Report and Financial Statement5 1 Year Ended 31 Decernbei 2025 Page 141