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2024-03-31-accounts

REGISTERED COMPANY NUMBER: 02121174 (England and Wales) REGISTERED CHARITY NUMBER: 800912

Report of the Trustees and Financial Statements for the Year Ended 31 March 2024

for Age UK Wiltshire

Sumer Auditco Limited Statutory Auditors Hermes House Fire Fly Avenue Swindon Wiltshire SN2 2GA

Age UK Wiltshire

Contents of the Financial Statements
for the Year Ended 31 March 2024
Page
Report of the Trustees 3 to 12
Report of the Independent Auditors 13 to 15
Statement of Financial Activities 16
Balance Sheet 17
Cash Flow Statement 18
Notes to the Cash Flow Statement 19
Notes to the Financial Statements 20 to 34

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Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2024. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019).

Legal and Administrative Information

Company registered number: 2121174 (England and Wales)

Charity registered number: 800912

Registered Office:

9-10 Prince Maurice Court Devizes Wiltshire SN10 2RT (Effective 18/09/2024)

Other locations: 44 Catherine Street Salisbury, Wiltshire SP1 2DD

Toothill Community Centre Dunwich Drive Toothill Swindon SN5 8DH

Day Center Padwell Road Southampton SO14 6QX

Company Secretary Sarah Cardy

Trustees and Directors
Melissa Hillier Resigned 22/09/23
Jacqueline Wells Appointed 01/04/23
Richard Purchase Chair
Warren Finney
Keith Johnson
Stewart Ruston
Sally Fox Appointed 14/04/23 Appointed 14/04/23
Richard Davies Appointed 08/07/24 Appointed 08/07/24

Auditors

Sumer Audit Statutory Auditors Hermes House Fire Fly Avenue Swindon Wiltshire SN2 2GA

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Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

Solicitors

Thrings LLP 6 Drakes Meadow Penny Lane Swindon SN3 3LL

Bankers

Lloyds Bank plc 38 Marketplace Devizes Wiltshire SN10 1JD

Senior Management Personnel

Sarah Cardy Ian Poulton Kate Brooks Oliver Moody Kirsten Kerr

Chief Executive Officer Appointed 14/06/21 Finance & Business Manager Appointed 01/09/23 Operations Manager-Deputy CEO Appointed 04/07/22 Senior Commercial Manager Appointed 01/04/24 Operations Manager Appointed 03/06/24

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Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

About our Charity

Objectives and Activities

Age UK Wiltshire (AUKW) is an independent local charity established to promote the relief of elderly people in any manner which now or hereafter may be deemed by law to be charitable in and around the county of Wiltshire, Swindon and the communities of Southampton. The charity was originally formed in 1949 as the Wiltshire Older People’s Welfare Committee and is committed to enhancing the wellbeing of older people in our community. The charity is managed by a board of trustees who have a wealth of experience across the public, private and the third sector, particularly in health, and social care. Our services are provided by a small team of paid employees and a team of around 100 volunteers.

We know there are many circumstances which reduce older peoples’ sense of wellbeing in later life. These can include difficulties with physical and mental health, money worries, housing issues, caring responsibilities, and bereavement. The size of the challenge is best explained by the fact that across the UK within the next two decades the total number of people aged 65 and over is estimated to grow by 48.9 per cent, which amounts to around 4.75 million people. Indeed, in keeping with current trends, the fastest growing group will be those aged 85 and over with the numbers projected to increase by 113.9 per cent, from nearly 1.3 million people to just under 2.8 million by 2035/36. (Source: Office for National Statistics).

As an organisation we seek to fulfil our charitable objectives through the provision of services that provide a mixture of practical and emotional support for older people. In furtherance of our objectives, we work in partnership and collaborate with other charities, voluntary bodies, statutory authorities, and other organisations.

Public Benefit

The trustees have paid due regard to the Charity Commission’s guidance on public benefit in deciding what activities the charity should undertake. The trustees consider that they have acted in the public benefit.

Our Mission

Our mission is to inspire, support and enable older people, helping them stay safe, make informed choices and be independent yet connected.

Our Vision

The vision of Age UK Wiltshire is to “To make Wiltshire, Swindon and Southampton places where everyone can love later life".

Our Values

Our four values are:

Person centred -holistic, caring, we see ‘people,’ compassionate, supportive Trusted – professional, reliable, knowledgeable, diligent, honest, quality service Empowering – enabling, independence, ownership, nurturing

Ambitious – for our staff, clients, and the organisation.

The board of trustees recognises their duty to act in the charity’s best interests, to manage resources responsibly, take reasonable care and display skill in their leadership of the charity. To that end trustees commit individually and collectively to operate in accordance with the good practice guidance of the Charity Commission. Furthermore, all Age UK Wiltshire trustees and the Chief Executive Officer will subscribe to and uphold the seven Nolan Principles of public life; Selflessness, Integrity, Objectivity, Accountability, Openness, Honesty, and Leadership.

Equality, Diversity, and Inclusion

Equality, diversity, and inclusion are central to everything we do at Age UK Wiltshire. We celebrate the diversity of people, aim to remove barriers and to support everyone to overcome and enable their full inclusion and participation in society.

As an organisation we will not tolerate any discrimination, victimisation, or harassment on the grounds of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We are committed to tackling the inequalities and exclusion and promoting equality and inclusion of people from diverse backgrounds in all areas of our work. We believe an inclusive society where everyone is treated with dignity and respect will not only benefit older people but will also help to develop greater social cohesion, tolerance, stability, and prosperity.

Age UK Wiltshire believes that harnessing the different life experiences, attributes, and contributions of individuals, will make us a more effective organisation in supporting older people and a better place to work or volunteer.

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Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

Our Strategy

Our strategic plan builds on the achievements and successes of the charity in recent years and presents our plan for change, that will guide our organisation and people forward:

Our Key Social Outcomes

We are targeting five key social outcomes, which encapsulate our vision:

Achievements and Performance

Integration of AGE UK Southampton (Known as AGE Wessex) Operations

On the 1st of April 2023 Age UK Wiltshire integrated its operations and management with Age UK Southampton (company name Age Wessex). By bringing together the two organisations we have managed to gain efficiencies and strengthen our offer across both areas. We have expanded the Information & Advice service in Southampton and expanded services in the Day Centre.

Information & Advice (I&A) Service

Age UK Wiltshire offers a free, quality, accredited Information & Advice (I&A) service for older people living in Wiltshire, Swindon and Southampton,their families and their carers. Our friendly team of volunteers and staff advisers, triage officers and community officers provide comprehensive information and advice on a wide range of issues affecting older people, including welfare benefits and money; arranging care and support; housing options; finding local services and later life planning. The Information & Advice team supported 3,400 people, engaging in 13,557 contacts with or on behalf of clients, and helped realise over £2.6 million pounds a year in previously unclaimed benefits and grants – a huge amount which will make such a difference.

The Information & Advice service is the front door to the public and underpins the comprehensive approach we take in supporting our older population. An integrated approach and strong connections enable seamless two-way referrals with our other services including Wellbeing, Wellbeing Checks with Meals, Fitness & Friendship, Supportive Independence, Melksham Community Support and the Living Well services, as well as external organisations.

Age UK Wiltshire holds the nationally recognised Advice Quality Standard (AQS) to further demonstrate the quality of the work delivered by our staff and volunteers. This year both Age UK Southampton and Age UK Wiltshire passed the Age UK Quality of Advice Assessment.

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Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

We are grateful to the support of funding from:

EON and Octopus to help people with Benefit advice with the aim of maximising the income of our clients, and to encourage uptake of Warm Home Discount to avoid the risk of fuel poverty.

Wiltshire Community Foundation to offer one-off grants to older people that are on an exceptionally low income and at risk of fuel poverty and/or struggling to keep their home warm during the colder months, through the Surviving Winter programme. The Community Foundation also part-funded a Welfare Benefits Caseworker post, to increase capacity within the Information & Advice team.

Age UK national – The Building Resilience (M&G) enabled us to provide holistic advice and support to older people experiencing a significant life event such as illness, bereavement, need of care or moving house

Wessex Water, to promote uptake of the Wessex Water Pension Credit discount scheme whilst completing income maximisation work with our clients.

Wellbeing Service

Access to the Wellbeing service starts with a Guided Conversation to explore every aspect of the client’s life which then help identify the cause of why they are feeling lonely and isolated. It also helps the client focus on what they would like to achieve with our support. Our volunteer Telephone Befrienders make weekly calls to people who are housebound or find it difficult to get out and about.

Living Well Service – Partnerships with GP Practices

During 2023/24 we had three contracts, covering 15 surgeries, in the South West of the Wiltshire and in the Chippenham area. In each location an Age UK Wiltshire Senior Project Worker is an integrated part of the surgery’s multi-disciplinary teams. Patients with nonclinical needs are visited at home for a Guided Conversation. This is an opportunity to find out what is important to the patient, what practical problems they are experiencing that require support to overcome, and if there is anything that the patient would like to do in the community which would increase their social connections.

The Living Well team provides a wrap-around service, working with the patient themselves, whilst drawing on the expertise of other services within Age UK Wiltshire or work with other third-party organisations such as Dorset & Wiltshire Fire and Rescue Service, Wiltshire Warm & Safe, Alzheimers Support Wiltshire and Link schemes, to name just a few.

The themes of support most commonly provided include:

Melksham Community Support

The Melksham Community Support service, funded by Melksham Town Council and Melksham Without Parish Council, and this year also supported by Melksham Area Board, offers a range of support for people living in the Melksham area, and aims to:

Fitness & Friendship Clubs

The Age UK Wiltshire Fitness & Friendship (F&F) Clubs reach out to a section of the population that is less likely to feel at ease in a gym or leisure centre. The clubs are aimed at those who are at increased risk of falls, poor health due to lack of exercise and loneliness and social isolation. Inactivity and more sedentary lifestyles lead to an increased risk of falls, obesity, heart disease, and a decline in mental wellbeing. Our clubs build (or rebuild) client confidence to prevent a downward spiral that can occur after a fall, even where there is no hospital admission or minor injury. The club's format is a combination of low-impact exercises emphasising friendship and having fun.

Age UK Wiltshire

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Report of the Trustees for the Year Ended 31 March 2024

This year we opened several new clubs, ending the year with 19 clubs across Wiltshire and Swindon, with further clubs planned for 2023/24. The clubs are supported through a five-year Service Level Agreement with Wiltshire & Swindon Sport (WASP), running from July 2022 to July 2027. We were also supported through the Get Out Get Active project, the Together Fund, Calne Town Council, Corsham Town Council, Warminster Town Council and Melksham Without Parish Council.

Wellbeing Checks with Meals

The aim of the service is:

The impact of the Covid pandemic very quickly materialised highlighting the sense of isolation and loneliness affecting older people in the community. This meant there was increase in demand and reliance upon the Community Welfare program.

We deliver a 7 day a week service across Swindon, Wiltshire, and Bath and Northeast Somerset. This service is values by the customer and their families. Often, we are the only visitor they have to the home. There are plans to expand this service to Southampton, and further expand the reach of the service in south Wiltshire.

The service has continued to grow, and we completed over 63,000 visits, with the client base increasing 15% during the year. Most importantly we maintained direct face to face contact with many clients during the year. We continue to see a growing need for this service, and expect it to grow further as other similar services are being withdrawn.

During FY24 Wiltshire Council provided a household support grant to support the service by subsidising the cost of service to clients in the more rural less populated areas of Wiltshire.

Gardening Service - South Wiltshire

The service offers subsidised basic garden maintenance to around 30 clients, including grass cutting and general garden maintenance. This service is for more vulnerable older people who can’t engage in arranging a gardener themselves, e.g. due to mental health issues, physical disability or benefits. The aim of the service is to keep a client’s garden, especially the front garden, looking cared for and not the home of someone who may be vulnerable.

Supportive Independence, Swindon

The service, which started during this financial year, supports people to remain independent in their homes and empowers them to take charge of their health, wellbeing and independence, helping them to become less likely to fall. We help people to get more connected and increase their activity, at home and in their communities. Where there are barriers to getting out and about (transport, confidence, money, information about what’s going on in the local community) we work hard to reduce or remove these. We check whether there are other factors which increase someone’s risk of falling, for example medication, footwear, hearing (imbalance), low / high blood pressure, and check how safe the home environment is.

Padwell Road Day Centre

Following the integration of Age UK Southampton in April 2023, the previous two operational locations in Southampton were consolidated into the Padwell road location. The centre has proven to be popular with clients due to the daily activities, and hot lunches served. The Information & Advice service is also located in the day centre.

Charity Shops with Information Points

As per our strategy which included diversification of revenue sources, in December 2023, saw the opening of our first Charity Shop with Information Point open in Salisbury. We also moved the Salisbury office from St Michael’s Community Centre to co-locate with the shop. This has provided a more accessible place for us to meet with clients as well as providing an information point. Following the success in Salisbury Shop an additional Charity Shop with Information Point was opened in Bradford on Avon. While adding revenue into the charity, it has more importantly provided an additional information point for our clients, and families. Additional locations were planned to open in FY25 including Marlborough, Swindon and Devizes.

Future Plans

With a growing 65+ population and a difficult financial climate the board recognise that our services are needed more than ever. Growth will come from expanding services, (Carers Together) and development of commercial activities (retail shops and wellbeing checks with meals) expansion.

With the increasing cost of living, we continue to improve our offer with targeted information and advice and more accessible self-help materials, through our new hubs, and via email and phone. We continue to work with partner organisations to provide effective referrals.

We will develop services to help people stay more mobile and connected. Fitness and Friendship clubs will continue to expand and develop activities for residents of sheltered housing schemes. These activities are aimed at helping prevent ill health both physical and mental health.

Age UK Wiltshire

Report of the Trustees

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for the Year Ended 31 March 2024

The contract to provide Day Centre services at our Padwell road facility in Southampton via SCIA finished in June 2024. The Day Centre has managed to offer their services to many clients on a private pay basis, and now offers additional servicees to clients, and now has a wheelchair accessible vehicle. The Day Centre continues to add new clients during fiscal year 2025.

We plan to increase our home support services. Our research shows that there is a big demand for people to receive services to help them remain independent at home for longer. This will include handyperson services, shopping, gardening, befriending. The initial pilot in Melksham has proven successful, and we are looking to expand this service offering.

On April 1[st] 2024, Age UK Wiltshire in conjunction with some strategic partners were awarded the Wiltshire Council Carers Together contract for a 3 year period. This service provides tailored support to unpaid carers, including completing assessments, and opportunities for carers to network, via organized educational and social events.

We also welcome the opportunity to work with Primary Care Networks to help support social needs of patients to help improve their health.

Fundraising

We were successful in securing donations from several grant-makers to support our Information and Advice service, Wellbeing and Telephone Befriending Programme and Fitness and Friendship Clubs.

Relationship building continues to be at the heart of our fundraising activities, and we remain incredibly grateful for the support we receive from individuals, our community, corporate organisations and grant-making trusts and foundations.

We provide various online tools, to allow friends of Age UK Wiltshire to make single or recurring donations online and raise awareness of the potential for people to leave us a legacy in their will via our website and promotional materials.

Supporters

We would like to say thank you to all those organisations that provided a mix of financial and practical support to Age UK Wiltshire including:

Age UK Wiltshire

Report of the Trustees

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for the Year Ended 31 March 2024

Financial Review

We are reporting an operating deficit of £ (84,609) 2023: deficit £ (134,162). The deficit was a continuation of a higher operating cost structure, partly due to the initial costs of establishing and growing new and existing services, along slightly less than expected grant revenue. The trend is towards increasing revenue levels from paid for services, along with continued revenue from grants, along with some increase in the operating cost basis, but with an expectation that in 2024/25 that the charity will have an operating surplus. A robust financial reporting mechanism ensures Trustees regularly review income and expenditure against budget/forecast. This allows decisions to be made about the future direction of the charity and its activities in order that organisation and charitable objectives are achieved.

The financial investments and policies of the organisation are reviewed on a regular basis. It was decided that in the light of the current investment climate and the future plans of the organisation to maintain the accounts as they stood. Reviewing of the investments is a constant process but it is acknowledged by the board that with interest rates as low as they are, there is currently little chance of improving our return.

The financial position of the charity remains robust, with unrestricted reserves of £351,676. The charity does still face significant challenges in generating new revenue streams to fulfil its charitable objectives and meet the ever-increasing needs of the rising number of older people. The defined benefit pension scheme was in surplus at the year-end due to changes in actuarial valuations. The £15,000 net asset is not recognised in the balance sheet as the charity is not entitled to any surplus on the wind up of the scheme.

Principal Risks and Uncertainties

The charity has traditionally relied upon various sources of funding, including commissioned services and grant funding from trusts, foundations, and individuals. While these continue as current sources of income, we acknowledge that some revenue streams are potentially at greater risk due to reductions in funding to local authorities. We have therefore made a positive change in our strategy to increase our commercial activity and income. To mitigate this risk, we are:

Reserves Policy

In compliance with the guidance from the Charity Commission, the trustees ensure that a financial risk assessment is completed as part of the annual budgeting and business planning process. The Reserves Policy was re-assessed during the year and the level decided upon is maintained to enable Age UK Wiltshire to discharge all financial and pension liabilities in the event of closure. In assessing the need for reserves the trustees consider:

  1. The advisable funding to cover the plans to mitigate an unexpected cut in funding,

  2. Specific funding for the development of new or expanded services, and

  3. Specific reserves for identified long term liabilities.

For the 2023/2024 fiscal year the trustees have assessed the reserves needed based on the monthly expenditure on central service (infrastructure) costs (around £33,000), as well as central service redundancy costs (around £22,000), based upon those spending levels, the current reserve levels are within the targeted range of 3-6 months expenditure.

The total value of funds held at the balance sheet date was £468,284 (2023: £552,893). The value of restricted funds was £116,608 (2023: £74,326) Designated funds of £98,824, (2023: £140,000) are held to support specific future projects. The charity also holds £66,435 of funds that can only be realised by disposing of tangible fixed assets. Therefore, the free reserves of the charity are £186,417 (2023: £328,446).

The charity holds funds in line with the policy, although the charity is facing unprecedented demand for services and the future for the commissioning of statutory services remains unclear. Several services continue to be funded or part-funded from voluntary income, so we will seek additional income to further develop our services. We are looking to expand our commercial operations to raise enough income to sustain the charity going forward.

Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

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STRUCTURE, GOVERNANCE AND MANAGEMENT

Governing Document

The charity is controlled by its governing document, a deed of trust, and constitutes a limited company, limited by guarantee, as defined by the Companies Act 2006. Members guarantee to contribute an amount not exceeding £1 to the assets of the charitable company in the event of a winding up.

Recruitment of Trustees

The charity's board comprises a Chair and between three and seven other trustees. A trustee may be appointed by ordinary resolution of the charity or co-opted by the board. Vacancies for trustees are advertised, applicants are interviewed following short-listing, references are taken up and criminal record disclosures are obtained. Once elected, a trustee may serve for a period of three years and be eligible for re-election.

Induction and Training of Trustees

On appointment, trustees attend induction training for trustees as well as organisation induction training and are given on-going support from fellow trustees and the company secretary. External training is used where relevant, together with appropriate publications (e.g. Charity Commission CC3).

Organisation Structure

The board of trustees meets at least quarterly where it considers matters relating to the organisation’s strategy, policy, monitoring performance, regulatory matters, and governance. In addition, it considers and if in agreement, ratifies recommendations made by subcommittees and any relevant working groups. A Chief Executive is appointed by the trustees to manage the day-to-day operations of the charity. To facilitate effective operations, the Chief Executive has delegated authority, within the scheme of delegation approved by the trustees for operational matters. This delegated authority was formally reviewed and updated in February 2024.

Pay Policy for Senior Staff

The senior management team comprises the trustees and key management personnel of the charity in charge of directing and controlling, running, and operating the charity on a day-to-day basis. All trustees give of their time freely and no trustee received remuneration in the year.

The pay of senior staff is managed in accordance with a scheme of remuneration for all staff and has been adjusted dependent on the circumstances of the charity. The board of trustees considers the affordability of pay increases annually.

Risk Management

The trustees have a duty to identify and review the risks to which the charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and risks. The trustees confirm that the major risks have been reviewed and systems or procedures have been established to manage those risks.

The trustees’ risk management strategy comprises:

Attention has also been focussed on non-financial risks arising from fire, health and safety of staff and volunteers, data protection and other risks. These risks are managed by ensuring the organisation has robust policies and procedures in place with regular and appropriate training for staff and volunteers.

Fund-Raising Standards Information

Relationship building continues to be at the heart of our fundraising activities, and we remain incredibly grateful for the support we receive from individuals, our community, corporate organisations and grant-making trusts and foundations. We rely on raising income from grant application, contracts, voluntary donations, and legacies

We have an option to make single or recurring donations online and raise awareness of the potential for people to leave us a legacy in their will via our website and promotional materials.

We do not use any third-party organisations to raise funds on our behalf. We are registered with the Fundraising Regulator and follow the Code of Fundraising Practice. We have no complaints about our fund-raising activity. Our fundraising activities do not carry out any direct marketing or contacting individuals.

Age UK Wiltshire

Report of the Trustees for the Year Ended 31 March 2024

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Related Parties and Co-Operation with Other Organisations

None of our trustees receive remuneration or other benefit from their work with the charity. Any connection between a trustee or senior manager of the charity with any other local related party or organisation is disclosed to the full board of trustees in the same way as any other contractual relationship with a related party. A Register of Interests is maintained and is readily available for inspection.

Age UK Wiltshire is one of approximately 125 Brand Partners affiliated to Age UK. We work together in a spirit of collaboration and mutual support to achieve common goals. It is important to stress that we are an independent local charity run by local people for local people. The brand partnership with Age UK is as part of a federation and is NOT a branch structure. Age UK Wiltshire is not funded by the national charity except for specific project funding, and we continue to be entirely responsible for raising our own funding.

As a brand partner of Age UK, we aim to ensure that the issues and concerns of older adults in Wiltshire are brought to the attention of policy makers, national, regional, and local, and that high-quality services continue to be provided at a local level to support older adults to maintain their independence, dignity, and well-being.

Finally, and Most Importantly

Age UK Wiltshire is only able to provide the huge amount of support that it does to older people across Wiltshire, Swindon and Southampton by the selfless effort and dedication of all our staff and volunteers. Every single one of the team, whatever their role, contributes significantly to making life better for older people. We are also extremely grateful to our donors and funders for their support. On behalf of the board and the Chief Executive Officer a heartfelt, thank you!

STATEMENT OF TRUSTEES' RESPONSIBILITIES

The trustees (who are also the directors of Age UK Wiltshire for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each fiscal year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

AUDITORS

The auditors, Sumer Audit, will be proposed for re-appointment at the forthcoming Annual General Meeting. Approved by order of the board of trustees on 22[nd] October 2024 and signed on its behalf by:

Richard Purchase Chair of Trustees

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Report of the Independent Auditors to the Members of Age UK Wiltshire

Opinion

We have audited the financial statements of Age UK Wiltshire (the 'charitable company') for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

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Report of the Independent Auditors to the Members of Age UK Wiltshire

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Based on our understanding of the charity and the provision of services to the elderly, we identified that the principal risks of non-compliance with laws and regulations related to safeguarding, health and safety, employment law, Companies Act 2006 and Charity Law, and we considered the extent to which non-compliance might have a material effect on the financial statements of the charity. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Companies Act 2006 and the Charities Statement of Recommended Practice.

We evaluated management's incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls) and determined that the principal risks were related to revenue recognition, management override, and potential lack of segregation of duties. Audit procedures performed by the audit engagement team included:

There are inherent limitations in the audit procedures described above and the further removed non-compliance with laws and regulations is from the events and the transactions reflected in the financial statements, the less likely we would become aware of it. Also, the risk of not detecting a material misstatement due to fraud is higher than the risk of not detecting one resulting from error, as fraud may involve deliberate concealment by, for example, forgery or intentional misrepresentations, or through collusion.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

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Report of the Independent Auditors to the Members of Age UK Wiltshire

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

James Gare DChA FCA (Senior Statutory Auditor) for and on behalf of Sumer Auditco Limited Statutory Auditors Hermes House Fire Fly Avenue Swindon Wiltshire SN2 2GA

Date: 07 November 2024

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Age UK Wiltshire

Statement of Financial Activities (Incorporating an Income and Expenditure Account) for the Year Ended 31 March 2024

Notes
INCOME AND ENDOWMENTS
FROM
Donations and legacies
3
Charitable activities
6
Provision of services
Other trading activities
4
Investment income
5
Transfer from Age Wessex
7
Total
EXPENDITURE ON
Raising funds
8
Charitable activities
9
Provision of services
Total
NET INCOME/(EXPENDITURE)
Other recognised
gains/(losses)
Actuarial gains/(losses) on
defined benefit schemes
Net movement in funds
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED
FORWARD		 Unrestricted
funds

£
123,640
942,313
50,823
5,637
-
1,122,413
121,613
1,076,515
1,198,128
(75,715)
(10,000)
(85,715)
338,567
252,852		 Designated
funds
£
-
-
-
-
-
-
41,176
-
41,176
(41,176)
-
(41,176)
140,000
98,824		 Restricted
funds
£
367,312
40,468
-
-
113,361
521,141
-
478,859
478,859
42,282
-
42,282
74,326
116,608		 2024
Total
funds
£
490,952
982,781
50,823
5,637
113,361
1,643,554
162,789
1,555,374
1,718,163
(74,609)
(10,000)
(84,609)
552,893
468,284		 2023
Total
funds
£
362,258
730,518
20,632
2,016
-
1,115,424
33,379
1,207,207
1,240,586
(125,162)
(9,000)
(134,162)
687,055
552,893

The notes form part of these financial statements

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Age UK Wiltshire (Registered number: 02121174)

Balance Sheet
31 March 2024
2024 2023
Notes £ £
FIXED ASSETS
Tangible assets 18 66,435 10,121
Investments 19 1 1
66,436 10,122
CURRENT ASSETS
Stocks 20 4,015 2,919
Debtors: amounts falling due within one year 21 379,210 212,451
Cash at bank and in hand 412,353 508,076
795,578 723,446
CREDITORS
Amounts falling due within one year 22 (393,730) (180,675)
NET CURRENT ASSETS 401,848 542,771
TOTAL ASSETS LESS CURRENT LIABILITIES 468,284 552,893
NET ASSETS 468,284 552,893
FUNDS 25
Unrestricted funds 351,676 478,567
Restricted funds 116,608 74,326
TOTAL FUNDS 468,284 552,893

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies regime.

The financial statements were approved by the Board of Trustees and authorised for issue on October 22[nd] 2024 and were signed on its behalf by:

............................................. R Purchase - Trustee

The notes form part of these financial statements

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Age UK Wiltshire

Cash Flow Statement
for the Year Ended 31 March 2024
2024
Notes
£
Cash flows from operating activities
Cash generated from operations
1
(150,601)
Net cash used in operating activities
(150,601)
Cash flows from investing activities
Purchase of tangible fixed assets
(64,592)
Transfer fixed assets from Age Wessex
(10,183)
Transfer funds in from Age Wessex
124,016
Interest received
5,637
Net cash provided by/(used in) investing activities
54,878
Change in cash and cash equivalents in
the reporting period
(95,723)
Cash and cash equivalents at the
beginning of the reporting period
508,076
Cash and cash equivalents at the end of
the reporting period
412,353		 2023
£
(144,101)
(144,101)
(5,794)
-
-
2,016
(3,778)
(147,879)
655,955
508,076

The notes form part of these financial statements

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Age UK Wiltshire

Notes to the Cash Flow Statement

for the Year Ended 31 March 2024

1. RECONCILIATION OF NET EXPENDITURE TO NET CASH FLOW FROM OPERATING ACTIVITIES

ACTIVITIES
2024 2023
£ £
Net expenditure for the reporting period (as per the Statement of
Financial Activities) (74,609) (125,162)
Adjustments for:
Depreciation charges 18,461 11,143
Interest received (5,637) (2,016)
Increase in stocks (1,096) -
Increase in debtors (290,775) (129,008)
Increase in creditors 213,055 109,942
Difference between pension charge and cash contributions (10,000) (9,000)
Net cash used in operations (150,601) (144,101)
2. ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.23 Cash flow At 31.3.24
£ £ £
Net cash
Cash at bank and in hand 508,076 (95,723) 412,353
508,076 (95,723) 412,353
Total 508,076 (95,723) 412,353

The notes form part of these financial statements

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Age UK Wiltshire

Notes to the Financial Statements for the Year Ended 31 March 2024

1. GENERAL INFORMATION

Age UK Wiltshire is a charitable company limited by guarantee, without share capital, incorporated in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The registered office address and principal activities can be found in the Trustees' Report.

2. ACCOUNTING POLICIES

Basis of preparing the financial statements

The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention, with the exception of investments which are included at market value.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value.

The financial statements are prepared in sterling which is the functional currency of the charity and rounded to the nearest pound.

Going concern

The trustees consider that there are no material uncertainties about the Charity’s ability to continue as a going concern.

The charity has net assets of £468,284 at the year end. The charity has a cash balance of £412,353. There was a net decrease in funds for the year of £84,609. The balance sheet remains strong and the trustees are looking to expand the commercial operations to raise enough income to sustain the charity going forward. On this basis, the trustees consider it appropriate to prepare the financial statements on the going concern basis. This assumes that the charity will continue in operational existence for the foreseeable future. In making this assessment the trustees have reviewed the balance sheet, the likely future cash flows of the charity and have considered the funds available at this point in time.

Preparation of consolidated financial statements

The financial statements contain information about Age UK Wiltshire as an individual company and do not contain consolidated financial information as the parent of a group. The charity is exempt under Section 399(2A) of the Companies Act 2006 from the requirements to prepare consolidated financial statements.

The charity's trading subsidiary, Age UK Wiltshire Trading Limited, ceased trading on 1 April 2018.

Critical accounting judgements and key sources of estimation uncertainty

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Critical accounting estimates and assumptions

The charitable trust makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below:

The present value of the Age UK Retirement Benefits Pension Scheme defined benefit liability depends on a number of factors that are determined on an actuarial basis using a variety of assumptions. The assumptions used in determining the net cost (income) for pensions include the discount rate. Any changes in these assumptions, which are disclosed in note on Employee Benefit Obligations, will impact the carrying amount of the pension liability.

Furthermore a roll forward approach which projects results from the latest full actuarial valuation performed at 31 March 2022 has been used by the actuary in valuing the pensions liability at 31 March 2024. Any differences between the figures derived from the roll forward approach and a full actuarial valuation would impact on the carrying amount of the pension liability.

Critical areas of judgement

None

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Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

2. ACCOUNTING POLICIES - continued

Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably.

For legacies, entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the Trust that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

Income from government and other grants, whether ‘capital’ grants or ‘revenue’ grants, is recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the

charity; this is normally upon notification of the interest paid or payable by the Bank.

Trading income is included in incoming resources in the SOFA and trading costs are included in resources expended. The sale of donated goods is recognised on point ofsale.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.

Grants offered subject to conditions which have not been met at the year end date are noted as a commitment but not accrued as expenditure.

Tangible fixed assets

Fixed assets costing in excess of £500 (per individual item) are capitalised. Computer equipment will be written off over three years on a straight line basis, fixtures and fittings written off over four to five years on a straight line basis, and improvements to property written off over 6 years on a straight line basis.

Investments

Investments in subsidiaries are measured at cost less impairment.

Stocks

Stocks are valued at the lower of cost and net realisable value.

The charitable company does not value donated second hand goods where it is impractical to do so.

Taxation

The charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds are donations and other income received or generated for the objects of the charity without further specified purpose and are available as general funds.

Designated funds are unrestricted funds earmarked by the Trustees for particular purposes.

Restricted funds are to be used for specified purposes as laid down by the donor which have been raised by the charity for specific purposes. Expenditure which meets these criteria is identified to the fund.

Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

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Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

2. ACCOUNTING POLICIES - continued

Pension costs and other post-retirement benefits

The Charity participates in the Age UK Retirement Benefits Scheme which, with effect from 1st October 2001, has a defined contribution section and a defined benefit section. The defined benefit section of the scheme closed to future accrual on 30 November 2008.

Defined contribution section

The assets of the scheme are held separately from those of the Charity in an independently administered fund. The costs of the defined contribution arrangements are charged as incurred.

Defined benefits section

The expected costs of providing pensions under the defined benefit scheme, as calculated periodically by professionally-qualified actuaries, are charged to the SOFA so as to spread the cost over the service life of the employees. The charity is not entitled to any surplus on the wind up of the scheme and so any pension asset will not be shown on its balance sheet.

Donated goods, services and facilities

Donated goods, services and facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably. In accordance with the Charities SORP (FRS 102), general volunteer time is not recognised and refer to the trustees’ annual report for more information about their contribution.

On receipt, donated goods, services and facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

Financial instruments

The charitable trust only holds basic financial instruments as defined in FRS 102. The financial assets and financial liabilities of the academy trust and their measurement basis are as follows:

Financial assets - trade and other debtors are basic financial instruments and are debt instruments measured at amortised cost. Prepayments are not financial instruments. Amounts due to the charity’s wholly owned subsidiary are held at face value less any impairment.

Cash at bank - is classified as a basic financial instrument and is measured at face value.

Financial liabilities - trade creditors, accruals and other creditors are financial instruments, and are measured at amortised cost. Taxation and social security are not included in the financial instruments disclosure definition. Deferred income is not deemed to be a financial liability, as the cash settlement has already taken place and there is an obligation to deliver services rather than cash or another financial instrument. Amounts due to charity’s wholly owned subsidiary are held at face value less any impairment.

Operating leases

Rentals paid under operating leases are charged to the Statement of Financial Activities as incurred.

3. DONATIONS AND LEGACIES

DONATIONS AND LEGACIES
Donations and grants
Legacies		 2024
£
422,705
68,247
490,952		 2023
£
358,864
3,394
362,258

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Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

4. OTHER TRADING ACTIVITIES

Shop income
Hall hire
5.
INVESTMENT INCOME
Deposit account interest
6.
INCOME FROM CHARITABLE ACTIVITIES
Activity
Grants
Provision of services
Income from charged for
services to beneficiaries of
the charity
Provision of services
Living Well service
Provision of services
Home from Hospital service
Provision of services
Community meals
Provision of services
Activity
Grants
Fees
Information & Advice
40,468
-
Fitness & Friendship
-
20,511
Living Well
-
-
Gardening
-
8,145
Home from Hospital
-
-
Community meals
-
635,494
Total
40,468
664,150
7.
TRANSFER FROM AGE WESSEX
Transfer from Age Wessex		 Contract
-
-
278,163
-
-
-
278,163		 2024
£
36,012
14,811
50,823
2024
£
5,637
2024
£
40,468
28,656
278,163
-
635,494
982,781
2024
£

Total

40,468

20,511

278,163

8,145

-

635,494
982,781
2024
£
113,361

On April 1st, 2023, Age Wessex, and Age UK Wiltshire executed an agreement for Age UK Wiltshire to assume management control of Age Wessex. The fair value of the assets of Age Wessex transferred to Age UK Wiltshire.

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Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

8. RAISING FUNDS

Raising donations and legacies

Fundraising costs
Support costs
Other trading activities
Shop costs
Staff costs
Depreciation
Support costs
Aggregate amounts

Other trading activities

9. CHARITABLE ACTIVITIES COSTS

Direct
Costs (see
note 10)
£
Provision of services
1,131,339
10.
DIRECT COSTS OF CHARITABLE ACTIVITIES
Analysis of direct
costs
Activity
Direct staff
costs
Other direct
costs
Information & Advice
152,383
5,780
Fitness & Friendship
38,796
19,193
Living Well
118,139
6,206
Gardening
12,645
1,170
Home from Hospital
-
-
Community meals
338,311
330,324
Falls prevention
19,244
770
Day care
67,677
8,203
Travel friends
663
202
Other
11,575
58
Total
759,433
371,906
Grants payable (note
10)
-
51,800
Total
759,433
423,706		 Grant
funding of
activities
(see note
11)
£
51,800
Support costs
85,308
19,641
9,117
4,623
-
108,805
41,145
41,643
12,391
12,651
335,283
36,952
372,235		 Support
costs (see
note 12)
£
372,235
2024
£
Total
243,471
77,630
133,462
18,438
-
777,440
61,159
117,523
13,256
24,243
1,466,622
88,752
1,555,374		 Totals
£
1,555,374
2023
£
Total
161,982
63,556
158,254
18,172
86,587
615,700
-
-
27,656
-
1,131,907
75,300
1,207,207









Basis of allocation of support costs: Percentage of staff time

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Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

11.
GRANTS PAYABLE
2024
£
Provision of services
51,800
The total grants paid to individuals during the year was as follows:
2024
£
Grants to individuals
51,800
12.
SUPPORT COSTS
Governance
Management
costs
£
£
Raising donations and legacies
16,424
-
Other trading activities
92,088
-
Provision of services
346,077
26,158
454,589
26,158
Analysis of support costs
2024
£
Staff costs
230,416
Premises, office costs and sundries
227,103
Depreciation
9,978
Governance costs
13,250
480,747
13.
NET INCOME/(EXPENDITURE)
Net income/(expenditure) is stated after charging/(crediting):
2024
£
Auditors' remuneration - auditing the accounts
13,250
Auditors' remuneration - VAT and other advice
6,453
Depreciation - owned assets
18,461
Operating leases - land and buildings
23,853
Operating leases - other
62,090
14.
TRUSTEES' REMUNERATION AND BENEFITS

There were no trustees' remuneration or other benefits for the year ended 31 March 2024 nor for the year ended 31 March 2023.

Trustees' expenses

One trustees claimed travel expenses of £166 (2023: one trustee claimed £62)

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Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

15. STAFF COSTS

Wages and salaries
Social security costs
Other pension costs
The average monthly number of employees during the year was as follows:
Direct charitable
Management and administration
Casual		 2024
£
906,578
54,267
62,254
1,023,099
2024
30
4
29
63		 2023
£
653,654
37,435
62,273
753,362
2023
23
5
23
51

No employees received emoluments in excess of £60,000.

The average full-time equivalent staff numbers are 25 permanent staff and 11 casuals (2023: 21 permanent, 8 casuals).

The key management personnel of the charity comprise the Trustees and the senior management personnel as listed on page 4. The total employee benefits of the key management personnel of the charity were £197,068 (2023: £136,802).

16. COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES

INCOME AND ENDOWMENTS FROM
Donations and legacies
Charitable activities
Provision of services
Other trading activities
Investment income
Total
EXPENDITURE ON
Raising funds
Charitable activities
Provision of services
Total
NET INCOME/(EXPENDITURE)
Other recognised gains/(losses)
Actuarial gains/(losses) on defined benefit
schemes
Net movement in funds
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD		 Unrestricted
funds
£
40,142
699,441
20,632
2,016
762,231
33,379
865,164
898,543
(136,312)
(9,000)
(145,312)
483,879
338,567		 Designated
funds
£
-
-
-
-
-
-
-
-
-
-
-
140,000
140,000		 Restricted
funds
£
322,116
31,077
-
-
353,193
-
342,043
342,043
11,150
-
11,150
63,176
74,326		 Total
funds
£
362,258
730,518
20,632
2,016
1,115,424
33,379
1,207,207
1,240,586
(125,162)
(9,000)
(134,162)
687,055
552,893

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Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

17. GOVERNMENT GRANT INCOME

2024 2023
£ £
Wiltshire Council 25,000 25,000

There were no unfulfilled conditions or other contingencies attached to these grants/contracts. The charity has not directly benefited from any other forms of government assistance.

18.
TANGIBLE FIXED ASSETS
Improvements
to
property
£
COST
At 1 April 2023
-
Additions
22,817
Reclassification
-
At 31 March 2024
22,817
DEPRECIATION
At 1 April 2023
-
Charge for year
1,582
Reclassification/transfer
-
At 31 March 2024
1,582
NET BOOK VALUE
At 31 March 2024
21,235
At 31 March 2023
-
19.
FIXED ASSET INVESTMENTS
MARKET VALUE
At 1 April 2023 and 31 March 2024
NET BOOK VALUE
At 31 March 2024
At 31 March 2023		 Fixtures
and
Computer
fittings
equipment
Totals
£
£
£
20,212
28,666
48,878
25,238
16,537
64,592
4,625
26,269
30,894
50,075
71,472
144,364
17,069
21,688
38,757
5,806
11,073
18,461
2,817
17,894
20,711
25,692
50,655
77,929
24,383
20,817
66,435
3,143
6,978
10,121
Shares in
group
undertakings
£
1
1
1

There were no investment assets outside the UK.

The company's investments at the balance sheet date in the share capital of companies include the following:

Age UK Wiltshire Trading Limited

Registered office: Nature of business: Dormant

% Class of share: holding Ordinary 100

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Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

20. STOCKS

Stocks
21.
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade debtors
Other debtors
VAT
Prepayments and accrued income
22.
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
Trade creditors
Social security and other taxes
Other creditors
Deferred income
Accrued expenses		 2024
£
4,015
2024
£
282,528
25,184
13,443
58,055
379,210
2024
£
49,730
18,276
1,843
278,308
45,573
393,730		 2023
£
2,919
2023
£
167,045
-
-
45,406		 2023
£
2,919
212,451
2023
£
18,787
11,637
2,144
120,124
27,983
180,675

Deferred income of £264,508 (2023: £120,124) relates to income received in advance for contracts commencing in 24/25.

23. LEASING AGREEMENTS

Minimum lease payments under non-cancellable operating leases fall due as follows:

Within one year
Between one and five years
In more than five years		 2024
£
106,959
289,891
134,500
531,350		 2023
£
28,249
36,890
-
65,139

24. ANALYSIS OF NET ASSETS BETWEEN FUNDS

Unrestricted
Designated
funds
funds
£
£
Fixed assets
66,435
-
Investments
1
-
Current assets
580,146
98,824
Current liabilities
(393,730)
-
252,852
98,824		 Restricted
funds
£
-
-
116,608
-
116,608		 2024
Total
funds
£
66,435
1
795,578
(393,730)
468,284		 2023
Total
funds
£
10,121
1
723,446
(180,675)
552,893

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Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

25. MOVEMENT IN FUNDS

Unrestricted funds
General fund
Dilapidations
IT equipment
Strategic Development
Business Development
Restricted funds
Legacies & Special Purposes
Home from Hospital
Fitness and Friendship
WASP - Together
Southampton
I&A - National Benevolent Fund
Royal Wootton Bassett Activities
TOTAL FUNDS
Net movement in funds, included in the above are as follows:
Incoming
resources
£
Unrestricted funds
General fund
1,122,413
Age Concern Defined Benefit Pension
Fund
-
Strategic Development
-
Business Development
-
1,122,413
Restricted funds
Legacies & Special Purposes
-
Home from Hospital
-
WASP - Fitness& Friendship
29,925
Building resilience
32,083
Wiltshire Community Foundation -
Surviving Winter
73,077
Wiltshire Council household support grant
25,000
Fitness and Friendship
-
Wessex water
5,000
Travel friends
11,174
Warm homes
40,468
Cost of Living Age UK Wiltshire
40,000
Cost of Living Age Wessex
15,000
Community Support Melksham
23,000
Community Investment - Swindon Falls
59,165
I&A Salisbury
1,500
WASP - Together
3,401
Southampton
139,124
Other
3,554
I&A - National Benevolent Fund
9,330
Royal Wootton Bassett Activities
10,340
521,141
TOTAL FUNDS
1,643,554		 At 1.4.23
£
338,567
40,000
25,000
25,000
50,000
478,567
35,926
28,900
9,500
-
-
-
-
74,326
552,893
Resources
expended
£
(1,208,128)
10,000
(19,404)
(21,772)
(1,239,304)
(17,963)
(28,900)
(29,925)
(32,083)
(73,077)
(25,000)
(9,500)
(5,000)
(11,174)
(40,468)
(40,000)
(15,000)
(23,000)
(59,165)
(1,500)
-
(63,550)
(3,554)
-
-
(478,859)
(1,718,163)		 Net
movement
in funds
£
(85,715)
-
-
(19,404)
(21,772)
(126,891)
(17,963)
(28,900)
(9,500)
3,401
75,574
9,330
10,340
42,282
(84,609)
Gains and
losses
£
-
(10,000)
-
-
(10,000)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(10,000)		 At
31.3.24
£
252,852
40,000
25,000
5,596
28,228
351,676
17,963
-
-
3,401
75,574
9,330
10,340
116,608
468,284
Movement
in funds
£
(85,715)
-
(19,404)
(21,772)
(126,891)
(17,963)
(28,900)
-
-
-
-
(9,500)
-
-
-
-
-
-
-
-
3,401
75,574
-
9,330
10,340
42,282
(84,609)

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continued...

Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

25. MOVEMENT IN FUNDS - continued

Comparatives for movement in funds

Unrestricted funds
General fund
Dilapidations
IT equipment
Strategic Development
Business Development
Restricted funds
Legacies & Special Purposes
Home from Hospital
Well Being
Wiltshire Community Foundation -
Surviving Winter
Fitness and Friendship
Wessex water
Information and advice
TOTAL FUNDS		 At 1.4.22
£
483,879
40,000
25,000
25,000
50,000
623,879
35,926
-
5,000
15,000
-
2,250
5,000
63,176
687,055		 Net
movement
in funds
£
(145,312)
-
-
-
-
(145,312)
-
28,900
(5,000)
(15,000)
9,500
(2,250)
(5,000)
11,150
(134,162)		 At
31.3.23
£
338,567
40,000
25,000
25,000
50,000
478,567
35,926
28,900
-
-
9,500
-
-
74,326
552,893

Comparative net movement in funds, included in the above are as follows:

Unrestricted funds
General fund
Age Concern Defined Benefit Pension
Fund
Restricted funds
Home from Hospital
Well Being
Building resilience
Later Life Goals
Wiltshire Community Foundation -
Surviving Winter
Wiltshire Council household support grant
Fitness and Friendship
Wessex water
Information and advice
Community meals
Travel friends
Wiltshire Celebrate Jubilee
Warm homes
TOTAL FUNDS		 Incoming
resources
£
762,231
-
762,231
44,350
-
31,688
13,992
97,052
25,000
40,059
5,000
11,815
1,835
40,326
9,916
32,160
353,193
1,115,424		 Resources
expended
£
(907,543)
9,000
(898,543)
(15,450)
(5,000)
(31,688)
(13,992)
(112,052)
(25,000)
(30,559)
(7,250)
(16,815)
(1,835)
(40,326)
(9,916)
(32,160)
(342,043)
(1,240,586)		 Gains and
losses
£
-
(9,000)
(9,000)
-
-
-
-
-
-
-
-
-
-
-
-
-
-
(9,000)		 Movement
in funds
£
(145,312)
-
(145,312)
28,900
(5,000)
-
-
(15,000)
-
9,500
(2,250)
(5,000)
-
-
-
-
11,150
(134,162)

30 | P a g e

continued...

Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

25. MOVEMENT IN FUNDS - continued

Information on material funds:

Legacies & Special Purposes - This fund receives monies given for special restricted purposes and can only be used as specified by the donor.

Well Being : Service - offering older people who have been identified as being lonely, isolated, lacking in confidence or requiring support to access community activities assistance to make steps to improve their personal sense of wellbeing. Funding supplied by benefactors who wish to remain anonymous, Town Councils and foundation trusts.

Age UK National

The follow projects were supported via funds secured via Age UK nationally: Building resilience - funding to help improve the wellbeing of older people.

Later life goals - funding to provide one to one advice and support to old people, specifically targeting those experiencing a significant life event.

Warm Homes - to provide benefits entitlement checks to older people living in Wiltshire who may be eligible for a discount on utility costs under the government's Warm Home Discount Scheme.

Cost Of Living - funding to help support the organisation to be able to help older people with the recent increases in cost of living.

Travel friends - funding to pair clients up with their own Travel Friend who can accompany clients on any type of journey - whether it's by foot, public transport, community transport or taxi - and will help clients build the confidence to travel independently.

Wiltshire Community Foundation

The following funds were awarded via Wiltshire Community Foundation:

Surviving winter grant - to provide winter fuel grants to older people in receipt of means tested benefits.

Wiltshire Council

The following funds were secured from Wiltshire Council:

Household support grant - funding to provide grants to households to help support people get a Welfare check and hot meal.

Home from Hospital - Discharge from hospital funding to provide a welfare check, and a hot meal for older people recently discharged from hospital.

Others:

Wessex Water - Funding from Wessex Water to support advice on pension credit. WASP - fitness & Friendship and together - funding to support additional clubs across Wiltshire for older people to get more active while meeting friends.

Royal Wootton Bassett Activities - funding for Fitness & Friendship and other activities for the older people in Royal Wootton Bassett.

Southampton - Age Wessex - This relates to the reserves of Age Wessex that are to be used to continue information and advice services in the Southampton area

Community Investment - Swindon Falls - funding from NHS BANES, Swindon and Wiltshire ICB I&A - National Benevolent Fund - to increase the capacity of the Information and Advice Service to enable targeted outreach to those experiencing pensioner poverty in Tidworth.

26. EMPLOYEE BENEFIT OBLIGATIONS

Defined benefit scheme

Age UK Wiltshire is a member of the Age UK Retirement Benefits Scheme which operates a defined benefit pension arrangement. The disclosures below relate to the Age Concern Section of the scheme, this section of the scheme closed to further accrual on 30 November 2008. The Scheme provides benefits based on salary at their date of leaving the Scheme and length of service.

A full actuarial valuation of the Scheme was carried out as at 31 March 2022 and the results of this valuation have been updated to 31 March 2024 by a qualified independent actuary. The expected Employer contributions for the year ending 31 March 2025 are £11k. These contributions include an allowance for administration expenses and PPF levies.

The results of the latest funding valuation at 31 March 2022 have been adjusted to the balance sheet date taking account of experience over the period since 31 March 2022, changes in market conditions and differences in the financial and demographic assumptions. The present value of the defined benefit obligation was measured using the Projected Unit Method.

31 | P a g e

continued...

Age UK Wiltshire

Notes to the Financial Statements - continued for the Year Ended 31 March 2024

26. EMPLOYEE BENEFIT OBLIGATIONS - continued

The amounts recognised in the Balance Sheet are as follows:

Present value of funded obligations
Fair value of plan assets
Present value of unfunded obligations
Unrecognised asset
Deficit
Net liability
The amounts recognised in the Statement of Financial Activities are as follows:
Current service cost
Net interest from net defined benefit
asset/liability
Past service cost
Administration expenses
Actual return on plan assets
Changes in the present value of the defined benefit obligation are as follows:
Opening defined benefit obligation
Interest cost
Actuarial losses/(gains)
Benefits paid
Changes in the fair value of scheme assets are as follows:
Opening fair value of scheme assets
Contributions by employer
Interest income
Actuarial gains/(losses)
Benefits paid
Administration costs incurred		 Defined benefit
pension plans
2024
2023
£
£
(271,000)
(269,000)
286,000
286,000
15,000
17,000
-
-
(15,000)
(17,000)
-
-
-
-
Defined benefit
pension plans
2024
2023
£
£
-
-
26,000
-
-
-
1,000
2,000
27,000
2,000
3,000
(65,000)
Defined benefit
pension plans
2024
2023
£
£
269,000
334,000
13,000
9,000
2,000
(59,000)
(13,000)
(15,000)
271,000
269,000
Defined benefit
pension plans
2024
2023
£
£
286,000
357,000
11,000
11,000
13,000
9,000
(10,000)
(74,000)
(13,000)
(15,000)
(1,000)
(2,000)
286,000
286,000

32 | P a g e

continued...

Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

26. EMPLOYEE BENEFIT OBLIGATIONS - continued

The amounts recognised in other recognised gains and losses are as follows:

Actuarial gains/(losses)
Change in effect of the asset ceiling		 Defined benefit
pension plans
2024
2023
£
£
(12,000)
(15,000
2,000
6,000
(10,000)
(9,000)		 Defined benefit
pension plans
2024
2023
£
£
(12,000)
(15,000
2,000
6,000
(10,000)
(9,000)
(9,000)

The major categories of scheme assets as a percentage of total scheme assets are as follows:

Equities
Diversified growth fund
Infrastructure
Matching assets-bonds & gilts
Cash		 Defined benefit
pension plans
2024
2023
14.50%
9.10%
4.90%
4.80%
13.40%
13.00%
63.70%
70.20%
3.50%
2.90%
100.00%
100.00%		 Defined benefit
pension plans
2024
2023
14.50%
9.10%
4.90%
4.80%
13.40%
13.00%
63.70%
70.20%
3.50%
2.90%
100.00%
100.00%
100.00%

The £15,000 net asset is not recognised in the balance sheet. The charity is not entitled to any surplus on the wind up of the scheme and so any pension asset will not be shown on its balance sheet.

Principal actuarial assumptions at the Balance Sheet date (expressed as weighted averages):

2024 2023
Discount rate 4.90% 4.85%
CPI inflation 2.40% 2.45%
Future pension increases (RPI 3-5) 3.70% 3.70%
Future pension increases (RPI 2.5) 2.05% 2.10%
RPI inflation 3.20% 3.25%
Mortality 2024 2023
Life expectancy for male currently aged 65 21.7 years (age 86.7) 21.8 years (age 86.8)
Life expectancy for female currently aged 65 23.6 years (age 88.6) 23.8 years (age 89.5)
Life expectancy for male currently aged 45 23.0 years (age 88.0) 23.1 years (age 88.1)
Life expectancy for female currently aged 45 25.1 years (age 90.1) 25.2 years (age 90.2)

Allowance has been made for members to exchange 70% of the maximum cash allowance available upon retirement.

Defined contribution scheme

The pension cost charge represents contributions payable by Age UK Wiltshire to the fund and amounted to £62,254 (2023: £62,273). At 31 March 2024 £Nil (2023: £334) of contributions were payable.

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continued...

Age UK Wiltshire

Notes to the Financial Statements - continued

for the Year Ended 31 March 2024

27. RELATED PARTY DISCLOSURES

The charitable company has taken advantage of exemption, under the terms of Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland', not to disclose related party transactions with wholly owned subsidiaries within the group.

The son of the trustee R Purchase, is a director of Jafre Limited. During the year the charity purchased goods and services totalling £2,180 from Jafre Limited.

The husband of CEO, S Cardy, provided construction services to the charity totalling £5,331.

34 | P a g e