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|---|---|---|---|
|Legal and administrative||information||
|Chatrperson's<br>statement||||
|Trustees' report|||3-20|
|Auditors'<br>report to the|trnstees||21-23|
|Statement offinancial|activities||24|
|Balance sheet|||25|
|Cash How stalement||||
|Notes to the financial|statements||27-36|





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|Charity|number|number||800684|||
|---|---|---|---|---|---|---|
|Company||registration|number|02223863 (England|and Wales)||
|Business||and Registered||West Ealing Library|||
|office address||||Melbourne<br>Avenue|||
|||||West Ealing|||
|||||London W139BT|||
|Trustees||||Graham Kelly<br>Chair|||
|||||Ann Jacklin<br>Vice-Chair|||
|||||Anthony<br>Ansell<br>Treasurer|||
|||||Balvinder<br>Chahal|||
|||||Yuusuf Guuled|||
|||||Anthony Brooks|||
|||||Nazim Shah|||
|||||Debbte Brenner|||
|Company||secretary||Gurpreet kana|||
|Auditors||||Levy+ Partners Limited|||
|||||Chattered<br>Accountants||and Statutory Auditors|
|||||7-8Ritz Parade|||
|||||Western Avenue|||
|||||London WS 3RA|||
|Bankers||||CAP Bank Ltd|||
|||||Kings Hill|||
|||||West Mailing|||
|||||Kent|||
|||||ME164TA|||





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|roject/ Programme|Name|Kallng Infrastructure<br>Project||||
|---|---|---|---|---|---|
|arne ofFunder||London Borough ofEaiing||||
|bjective||To support VCSE groups<br>in Ealing through<br>capacity building,|||group|
|||development<br>support,<br>support<br>with fimiling<br>applirstinns||and fice||
|||training.||||
|argets Achieved 2021/22||External<br>funding<br>brought<br>in for Ealing Voluntary|Community|||
|||Sector Enterprise (VCSE) groups- f800,000||||
|||Seventy groups received 1-1group development<br>sessions||||
|||Trrining<br>delivered<br>to 480VCSE Groups||||
|||Ten groups snpported<br>setting up registereil<br>charities||||
|||Fifteen groups received l-l coaching and peered|support as part|||
|||ofthe new 'Ealing VCSE Coaching'<br>programme||||
|||There were fifteen training sessions to broaden<br>the focus to||||
|||encompass<br>key skills that VCS managers<br>and directors should||||
|||have. 250 senior managers/<br>directors have rcccived||tranung||
|||Hosted a year-round<br>Meet the Funder event, which took piace|||online.|
|||We invited<br>siul healed||||
|||1. The West Ealing Grants Programme<br>Workshop||||
|||2. Fat Beehive foundation||||
|||3. Lloyd's Bank Foundation||||
|||4. Baling small grants||||
|||5, Jack Petchey foundation||||
|||6. Trust for London workshop||||
|||7. Future Ealuig Fund Crowdfunding<br>Workshop||||
|||8. National<br>Lottery community<br>fund Workshop||||
|||9. The freshwater<br>foundation||||
|||With a total of324 attendees<br>over nine events, this was||veiy well||
|||received by the VCSE organisations.||||
|||Safeguarding<br>Service||||
|||Increased awareness ofthe safeguarding<br>health check|and risk|||
|||assessment,<br>especially<br>as many ofthe small groups we have worked||||
|||with actively engaged<br>with potentially<br>marginalised<br>and||isolated||
|||service users. We have also sought to highlight<br>the additional||||
|||sensitivities<br>around<br>safeguarding<br>through<br>the pandemic||and focused||
|||on analysing<br>organisation<br>risk on Ming the lockdown.||||
|||This service has benefited<br>the sector, making It easier|for Ealing|||
|||VCSL' groups to apply fot funding<br>and meet the needs|ofservice|||
|||users. A similar approach<br>has continued<br>to be essential|coming||out of|
|||the COVID-19 pandemic,<br>as the role ofthe VCSE reniains<br>crucial in||||
|||supporting<br>Ealing communities<br>coming out ofthe crisis.||||





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|||We have continued<br>to support<br>grassroots<br>and smaller organisations|We have continued<br>to support<br>grassroots<br>and smaller organisations|in|
|---|---|---|---|---|
|||Ealing as they transition<br>out ofthe pandemic.<br>Integrating<br>digital|tools||
|||such as Zoom into the service has increased<br>the ability ofgrassroots|||
|||and smaller organisations<br>to access our support.|||
|||We have worked closely with statutory<br>and public sectors to I'acilitate|||
|||effective partnerships<br>and co-production<br>methods. We ran a weekly|||
|||online meeting for BAME groups regularly<br>attended by public sector|||
|||reps to engage with these communities<br>on strategy development|and||
|||broader engagement<br>activity.|||
|reject/ Programme|Name|Hounslow<br>Infrastructure<br>Project|||
|mne ofFunder||London Borough ofHounslow|||
|bj ective||To support VCSE groups<br>in Hounslow<br>through<br>capacity building,|||
|||group development<br>support,<br>support with funding<br>applications<br>and|||
|||free training.|||
|argets Achieved 2021/22||The voluntary<br>sector support service has gone from strength<br>to|||
|||strength<br>over the last 12months,<br>supporting<br>a range ofgroups through|||
|||the initial crisis and the after-effects ofoperating<br>during<br>the|||
|||COVID-19 pandemic<br>the sector. Training has remained<br>a key focus|||
|||throughout<br>the pandemic<br>to ensure that as many groups<br>as possible are|||
|||prepared<br>to handle challenges.|||
|||Supported<br>Hounslow<br>Voluntary<br>Community<br>Sector Enterprise|||
|||(VCSE) groups to bring in external<br>funding off.l,920,862|||
|||103 groups received one-to-one<br>support for fundraising<br>activities|||
|||and income generation|||
|||Training<br>delivered<br>to 292 VCSE Groups|||
|||Fifteen groups supported<br>set up as registered<br>charities, constituted|||
|||groups or Community<br>Interest Companies|||
|||Twenty-one<br>groups received an organisational<br>health check and|||
|||follow-up<br>support|||
|||Delivered 30 training/workshop<br>sessions open to a range of|||
|||different VCS groups<br>in Hounslow,<br>allowing<br>reps to improve|their||
|||skills and knowledge,<br>which they can use to develop their|||
|||organisation.<br>415Reps attended<br>these sessions|||
|||We continue to maintain<br>accurate information<br>on VCS groups<br>in|||
|||Hounslow.<br>After data cleaning, we now have 701VCS groups<br>on|our||
|||database<br>that receive our weekly e-news and updates.|||
|||We are cmrently producing<br>weekly comprehensive<br>online Hounslow|||
|||News and Funding News, which goes out to all VCS groups and|||
|||statutory<br>organisations<br>on our database, with 825 subscribers.|||
|||Funding<br>and service delivery capacity improvements<br>for Hounslow|||
|||VCSE groups. Following<br>the COVID-19 pandemic,<br>the role ofthe|||
|||VCSE has continued<br>to be crucial in supporting<br>Hounslow|||
|||communities.|||
|||Statutory<br>service providers<br>such as LBH and Hounslow<br>CCG relied|||
|||on a robust VCSEsector to support<br>vulnerable<br>and hard-to-reach|||
|||Hounslow<br>communities<br>coming out ofthe COVID-19 pandemic.|||





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|r thc year ende|d 3i M|arch 21)22|
|---|---|---|
|||We have continued<br>to learn lessons from the COVID-1 9 pandemic,|
|||essentially<br>delivering<br>the Hounslow<br>infrastructure<br>project remotely|
|||using tools such as Zoom, Skype and mobile phones to support<br>groups|
|||on a one-to-one basis.|
|||Using Zoom, we continue to be able to deliver successful<br>training|
|||sessions. Offering training<br>sessions online also benefits attendees<br>as|
|||they do not have to spend time travelling<br>to attend the sessions.|
|'rojcot/ Programme|Name|iinunslow<br>and HiHingdou<br>Local Youth Netwot tt|
|arne ofFunder||Greater London Authority<br>(GLA)|
|bjective||The primary<br>objective ofthe Hounslow<br>and Hillingdon<br>Youth Local|
|||Network<br>is to provide support<br>to youth organisations<br>and projects|
|||through:|
|||Building capacity, fundraising<br>advice, group development,|
|||networking<br>oppo~itics,<br>and onc-on-one problem-solving|
|||We are becoming<br>a vehicle to attract substantial<br>external<br>funding|
|||to expand the long-term<br>suitability ofthe youth sector m Hounslow|
|||and Hillingdon|
|1'argcts Aclucvcd 2021/22||Our planned<br>activity programme<br>has included<br>training for groups<br>in|
|||social media, funders<br>workshops<br>and quarterly<br>meetings<br>with the|
|||Hounslow<br>Council Adolcsccnts scrvicc.|
|||We have also started regular meetings<br>between<br>the Woodbndge<br>Park|
|||Education service and a small group ofVCSE organisations<br>serving|
|||the Honnstow<br>area. We have been gathering<br>online to create a|
|||Hounslow-widh<br>coalition ofcharitable<br>organisations<br>and social|
|||entetprises.<br>The meetings<br>enable the more effective coordination<br>of|
|||all the excellent work that is going on in the Botough, focused on|
|||steering children<br>and young people away hom criminality,<br>vinlence|
|||and gang activity.|
|reject/ Programme|Name|Help Through<br>Crisis Rescue Advice Hub|
|arne ofFunder||The National<br>Lottery<br>Reaching Cnmmnnitirs|
|bjective||People who have experienced<br>hardship<br>crises are better able to|
|||improve their circumstances|
|||People who are at high risk ofexperiencing<br>hardship<br>crisis are|
|||better able to plan for the future|
|||Organisations<br>are better able to support people to effectively|
|||tackle hardship<br>due to sharing learning<br>and evidence|
|||Those experiencing<br>or at high risk nf experiencing<br>hardship<br>crisis|
|||have a stronger,<br>more collective voice to better respond<br>to their|
|||issues|
|argets Achieved 2021/22||Our planned<br>activity programme<br>has brought<br>cxtcrnal resource|
|||providers<br>into one central location to provide two tiers ofsupport for|
|||Ihuse experiencing<br>crisis. Tbc 'Rescue Advice Hub' haa widened<br>thc|
|||catchment ofpotential<br>service users.|
|||We have mobilised<br>a range ofservice providers<br>to cover this.|





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|||Domestic violence and abuse||||
|---|---|---|---|---|---|
|||Housing<br>advocacy for disabled<br>clients who have a mental|illness.|||
|||Counselling<br>and wellbeing<br>support||||
|||Health support||||
|||Employment<br>advice support||||
|||Immigration<br>and nationality<br>issues||||
|||Adult Education<br>and Skills||||
|||The project's Hub Model has created higher levels ofcollaboration||||
|||between services by allowing services to work alongside<br>one|another.|||
|||Working<br>with Ealing Council, we have been able to offer an access||||
|||point to their services.||||
|||Our learning<br>so far has shown that the nature ofthe crisis has||||
|||changed. There is aneed to build confidence<br>and focus on measurable||||
|||outcomes for services user that are more fluid.||||
|roject/ Programme|Name|West Ealing Community<br>Managed Library||||
|arne ofFunder||London Borough ofEaling||||
|bjective||Our vision for the newly launched<br>West Ealing Community<br>Library is||||
|||to create a community<br>hub that aids residents<br>to lead healthier,||||
|||happier<br>and better-connected<br>lives. Promoting<br>community<br>work||and||
|||providing<br>opportunities<br>for residents<br>to get involved,<br>volunteer,||learn,||
|||and improve social community<br>cohesion.||||
|||This vision aligns with Ealing's programme<br>to "protect access|to|||
|||community<br>services and improve<br>community<br>outcomes". Our|desire|||
|||will help Ealing to achieve this ambition<br>by bringing<br>services|together|||
|||within<br>the CML, such as the volunteer<br>centre and partners<br>from local||||
|||VCS groups.||||
|||By EHCVS bringing accessible setvices within the local||||
|||neighbourhood,<br>we can assist with more ofEaling's priorities,|for|||
|||example, offering residents<br>the opportunity<br>to be active||||
|||(volunteering),<br>reduce poverty, increase incomes, and promote|a|||
|||strong community<br>that supports<br>diversity.||||
|argets Achieved 2021/22||We formally opened the library in July 2021 and are now in our||||
|||second year running<br>the service. In doing so, we have successfufiy||||
|||recruited<br>a team of40 volunteers<br>from the community<br>to manage|||the|
|||service. In addition,<br>we have created additional<br>projects and||||
|||value-added<br>services in the library space, ranging<br>from digital||||
|||champions<br>assisting residents<br>to children's<br>activities<br>and volunteering||||
|||engagement.||||
|||The library<br>is on course to increase opening hours in the coming||year.||
|||Interest in the library &om the local community<br>has been positive,||||
|||with many service providers<br>looking to now base their services|at||the|
|||library ranging<br>fiom adult education<br>to NHS.||||





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|||The sector has benefited<br>through<br>the maximisation<br>ofthe building||
|---|---|---|---|
|||capacity. We have been able to invite groups to deliver services for||
|||the location. We are supporting<br>small groups to become more||
|||sustainable.||
|||We have learnt the vital need for a community<br>space In West Eahng||
|||that brings together services and users to build back the community||
|||after the pandemic.||
|reject/ Programme<br>arne ofFunder|Name|CACHE Network<br>London Community<br>Foundation 0London Borough ofEaling||
|bjective||The grant was used to run a network for BAME VCS groups<br>in||
|||Ualing, IIounslow<br>and Hilliugdun<br>tu suppuii cadi utliei<br>tluuugh<br>the||
|||COVID-19 pandemic. We ran weekly networking<br>sessions on ZOOM||
|||for 26 weeks, each lasting one aud half hours. The sessions covered||
|||various topics and included<br>regular updates<br>from Ealing and||
|||Hounslow<br>CVSstaffto promote<br>our services to groups and regularly||
|||update<br>them on funding<br>opportunities,<br>training sessions available,||
|||support<br>in recruiting<br>volunteers<br>and help with iiigital tools||
|||The network meetings<br>also allowed<br>the statutory sector to engage|with|
|||BAME conmiunities.<br>There were regular presentations<br>front speakers||
|||from local councils and the NHS who wanted to communicate<br>kcy||
|||health messages. There were also presentations<br>from other VCS||
|||groups and service providers.||
|||.epic<br>0iered 'iiicluded va<br>ine ll sitancy, ;iieiual ivel.'o' iiig sip*||
|||social isolation. As well as presentations<br>and updates,<br>the network||
|||meetings<br>are inieniled<br>(o he participalory,<br>enabling<br>people<br>lo Iel1 Iheir||
|||stories and share tips on best practices. Attendees<br>were very optimistic||
|||about the meetings'<br>interactive<br>nature<br>and thc opportunity<br>for pccr||
|||learning.||
|argets Achieved 2021/22||The network<br>increased collaboration<br>between<br>groups by providing|a|
|||platform for them to build long-term<br>relationships<br>and find||
|||opportunities<br>for partnership<br>working.<br>Oroup reps were able to share||
|||key information<br>about how they delivered<br>their services during<br>the||
|||pandemic,<br>and helped to build trust between<br>the groups attending.||
|||Consequently,<br>this enabled<br>the effective best pracnce to be||
|||disseminated<br>and shared across groups supporting<br>diverse BAME||
|||communities<br>in Ealing, Houns<br>low and Hil lingdon.<br>The network||
|||meetings<br>allowed new information<br>to be exchanged<br>on topics such|as|
|||reducing vaccine hesitancy<br>in BAME communities,<br>mental<br>health and||
|||social isolancm||
|||The networlt<br>was also a platform<br>which enabled engagement<br>between||
|||VCS groups<br>and the statutory sector with regular prcscntations<br>from||
|||NHS officers and Council otftcers I'rom both Ealing and Hounslow.||
|||The initiative<br>has allowed<br>tliesffltlltof'y<br>soclof lo i'oiillllllllicalc<br>crit ical||
|||messages<br>to hard-to-reach<br>BAME communities<br>through<br>VCS groups,||
|||who have ensured<br>better cascading ofinformation<br>to their service||
|||users as trusted sources ofinformation.||





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|or the year ended 31Ma|or the year ended 31Ma|rch 2022||
|---|---|---|---|
|ow does the sector benefit||Ealing and Hounslow<br>CVS could also use the network<br>to promote|our|
|||services to groups<br>and regularly<br>update<br>them on funding||
|||opportunities,<br>training<br>sessions available,<br>support<br>in recruiting||
|||volunteers<br>and help with digital tools.||
|ow did it help the|public|The network has enabled<br>increased levels ofcollaboration<br>between||
|sector (ifrelevant)||BAME VCS groups within<br>the boroughs ofEaling, Hounslow<br>and||
|||Hillingdon<br>and across boroughs.<br>The network has seen partnerships||
|||develop between VCS reps from different boroughs<br>who would not||
|||have met each other before the COVID-19 pandemic.<br>Because the||
|||network<br>meetings<br>were held every week, this enabled relationships||
|||between VCS reps to develop; building<br>such strong connections||
|||between VCS reps is crucial to creating strong partnership<br>working|in|
|||the future.||
|||The network has facilitated<br>the sharing ofgood practices between||
|||groups, which will continue<br>to increase the effectiveness ofgroups|in|
|||coping with the continually<br>evolving<br>demands<br>brought about by||
|||COVID-19.The network<br>has highlighted<br>the benefits and importance||
|||ofinformal<br>networking.<br>We will continue to enable this type of||
|||activity in the future, both in online sessions and face-to-face||
|||meetings. The participatory<br>nature ofthe network meetings<br>allowed||
|||people to speak and tell their stories; this is an element we will||
|||continue to incorporate<br>in our future work supporting<br>BAME VCS||
|||groups.||
|||The most challenging<br>element was maintaining<br>a high attendance<br>rate||
|||for a weekly network<br>meeting. We supported<br>25 group reps per||
|||meeting attendance<br>by successfully<br>promoting<br>the network<br>to BAME||
|||VCS groups through<br>our communication<br>channels. These included|our|
|||weekly Ealing eNew, which has 793subscribers<br>and our Hounslow||
|||eNews, which has 856 subscribers. We also promoted<br>the meetings|in|
|||our Hounslow<br>Digital eNews to 1200subscribers.<br>In addition to using||
|||social media accounts with 1,700followers<br>and our website, which||
|||has 19,000 users per month. We used weekly feedback from attendees||
|||to schedule topics they wanted<br>to discuss to meet the participants'||
|||changing<br>needs and ensure they wanted<br>to attend.||
|reject/ Programme|Name|Violence Reduction Unit Capacity Building<br>to Support Incident||
|||Response in the Community||
|arne ofFunder||The Mayor's Office for Policing And Crime (MOPAC) &London||
|||Borough ofHounslow||





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|the year ended 31M|arch 2022|||
|---|---|---|---|
|bj ective|There has been a noticeable<br>increase<br>in violent crime, including|||
||serious youth violence linked to group offending<br>and exploitation||in|
||the west ofthe Borough covering five wards. Three ofthe wards that|||
||represent<br>the area offocus have the highest rate ofviolent crimes|||
||across the Borough (from May to July 2021j.Together they make||up|
||28%ofall violent crimes in Hounslow.<br>This part ofHounslow|||
||bnrrlers<br>Richmond<br>Upon Thames, and both boroughs<br>are currently|||
||dealing with cross-boundary<br>contextual<br>safeguarding<br>concerns. As||a|
||result ofthis, regular cross-borough<br>partnership<br>meetings<br>are taking|||
||place. The Weekly Violence Tasking Meeting discussed<br>this part|of||
||the Borough as a priority tasking location for the West Area Basic|||
||Command<br>Unit.|||
||The capacity-building<br>activities<br>in the locality will focus on the|||
||following:|||
||Developing<br>the safer communities'<br>area-based<br>approach|||
||Engaging<br>children<br>and young people|||
||We are creating opportunities<br>to develop<br>groups supporting<br>and|||
||working<br>widi Affican and Caribbean<br>communities|||
||Developing<br>ihe safer communities'<br>area-based<br>approach|||
||In March 2021, Hounslow<br>agreed to it is new Safer Communities|||
||Strategy 2021-2024, which focuses on adopting<br>a public health|||
||approach<br>and implementing<br>an area-based<br>approach,<br>working<br>with|||
||communities.<br>We will use the funding<br>to create opportunities<br>for local|||
||communities<br>tojoin regularly.<br>This will allow communities<br>to discuss|||
||areas ofconcern. We wiil surinort<br>Ilium<br>in co-ilesign,<br>and co-delivery|||
||crime reduction<br>initiatives,<br>including<br>how to best respond<br>to incidents|||
||that adversely affect their neighbourhoods.|||
|argets Achieved 2021/22|Five sessions ofintroduction<br>to safer community<br>volunteering|||
||have been delivered<br>and attended<br>by 60 residents.<br>A t'urther<br>100|||
||residents<br>have been engaged<br>with over volunteers<br>week/ montns||of|
||community<br>and summer ofculture|||
||3 VCS groups are receiving<br>ongoing<br>support and training<br>to|||
||develop their safer communities<br>approach<br>for their organisation|||
||As we entered the first part ofthe second quarter, we saw the early|||
||challenges<br>around<br>the engagement<br>ofresidents<br>towards safer|||
||communities<br>volunteering.<br>There is some hesitation;<br>however,|we||
||anticipate<br>overcoming<br>this through<br>more focused!ocal|||
||partnerships<br>with various organisation"<br>and 'argeted outreach to|||
||residents|||
||Through<br>selection and sere .dn"„we have rec.-ited two VCSE|||
||groups, and an additional<br>third will begin receiving one-to-one|||
||support<br>in adopting<br>a safer community<br>approach<br>and building<br>a|||
||community<br>resilience mindset, ILLAYS, Feltham Community|||
||Chaplaincy<br>and Warriors Basketball.|||
||Outcome One|||
||presented<br>two sessions ofthe resident's<br>rights network<br>to groups|||
||and residents<br>engaged<br>in housing-related<br>concerns<br>in Hounslow|||





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|||Engaged Community<br>Safety Map launch<br>in July|
|---|---|---|
|||Two community<br>meetings<br>have been arranged<br>for August<br>and|
|||September 2022|
|||Outcome Two|
|||The target has been surpassed.<br>We are supporting<br>three groups;|
|||potentially,<br>a further two groups are currently<br>in the recruitment|
|||phase|
|||Outcome Three|
|||We have engaged<br>over 160residents<br>to encourage<br>and support|
|||residents<br>to take up safer community<br>volunteering.<br>We are also|
|||running<br>weekly sessions in Feltham Library|
|ojectJ Programme|Name|Digital Capacity Building|
|arne ofFunder||London Borough ofHounslow|
|bjective||To build the IT and digital capacity ofHounslow's<br>Voluntary<br>and|
|||Community<br>Sector (VCS)to better support vulnerable<br>residents<br>in the|
|||post-COVID-19 environment.<br>Itbecame apparent<br>very quicldy, at the|
|||start ofthe lockdown,<br>that many community<br>groups and organisations|
|||lacked the resource, technology<br>and support necessary to continue|
|||delivering<br>their services in a rapidly changing<br>environment.<br>Planning|
|||services to include<br>digital capacity and future-proofing<br>are essential|
|||for the survival ofvoluntary<br>organisauons.|
|||The project aims to support local Hounslow<br>organisations<br>and|
|||communities<br>to adapt, evolve and continue<br>to deliver very|
|||much-needed<br>services. The project will specifically focus on the role|
|||oftechnology<br>and digital enablement<br>and providing<br>infiastructure|
|||support<br>to groups.|
|||Unprecedented<br>challenges<br>and additional<br>pressures<br>have meant|
|||organisations<br>have had to adapt to new working<br>methods.<br>In some|
|||cases, they have had to suspend or shut down operations<br>owing to a|
|||lack ofsupport or digital capability.<br>Our objective was to build the IT|
|||and digital capacity ofHounslow<br>VCS groups to assist organisations|
|||to realise the opportunities<br>that technology<br>presents<br>and assist them in|
|||becoming<br>digitally<br>enabled to continue to deliver vital services and|
|||engage vulnerable<br>individuals<br>and support them to improve<br>their|
|||digital skills.|
|argets Achieved 2021/22||29 training<br>sessions were delivered<br>over the year, including<br>specific|
|||skills development<br>sessions such as Microsoft Word and Excel and|
|||how to use Zoom. Sessions on social media, cyber security,<br>and data|
|||to tell stories were delivered.<br>Traimng<br>included<br>introducing<br>online|
|||analytics<br>tools such as Googie and Facebook Analytics to provide|
|||feedback and support good planning<br>and strategy development<br>by|
|||gro lips.|
|||Outreach<br>sessions were held alongside<br>Community<br>Solutions,<br>and l-l|
|||support<br>was provided<br>to groups<br>to look at strategy<br>and digital tools,|
|||applications,<br>and platforms.|





## 

## 

|73 Digital Champions<br>were recruited,<br>skilled experts who offered|
|---|
|support<br>directly to groups they were linked<br>to and to the project.|
|Digital Champions<br>were interviewed,<br>and their needs and skills were|
|assessed online, by telephone<br>and in person. They were then|
|introduced<br>to groups or invited to volunteer<br>and support<br>directly for|
|the project according to their own support needs and expertise. Some|
|became apart ofthe project and have continued<br>as part ofthe new|
|Re-Klaim lT Project.|
|An online 'Digital Tvutbux'<br>was nested aud populated<br>willi helpful|
|links to training<br>and support for the local community,<br>including|
|valuable<br>apps and free sottware<br>for groups<br>and charities. These were|
|publicised<br>in the monthly<br>newsletters<br>produced<br>by a volunteer<br>Digital|
|Champion<br>working<br>with the project staff member.|
|'I'hrongh<br>the delivery ofthis project, we have identihed<br>that the sector|
|in Hounslow<br>is stiff significantly<br>underdeveloped<br>conccniing<br>digital|
|awareness.<br>The project has gone a long way to bridge some early gapa|
|couuected to groups'<br>structural<br>challenges.<br>However,<br>inuch work is|
|sdll rcquircd to address the longer-term<br>needs ofgroups. With|
|changing<br>operational<br>environments<br>and the ongoing impact ofthe|
|coronavirus,<br>groups need to begin switching<br>focus to digital as part of|
|their strategic<br>aims linked to their bus ness continuity.<br>In order to|
|achieve this, the sector nccds to bc supported<br>to move away from|
|traditional<br>skill sets ai, the trustee and voiunteer<br>level and to think<br>in|
|terics uf the specialist skill sets around digitaL We have enhanced|
|some ofthe groups hy placing a specialist vnlnnteer<br>thrnngh<br>nnr work|
|The Digital Capacity Project represented<br>EHCVS and the local|
|community<br>by attending<br>and participating<br>in digital inclusion<br>work|
|delivered by the Local Authority,<br>including<br>becoming<br>part ofthe|
|Digital inclusion<br>Group, Conununity<br>Solutions<br>iuid Houuslow|
|Connect ro!Bout and supporting<br>the annual<br>Hounslow<br>Digital Festival.|





## 

## 

## 

|or the year ende|d 31March|2022||
|---|---|---|---|
|rojact/ Programtne|Name|Hounslow<br>Voice Network||
|arne ofFunder||London Bomugh ofHounslow||
|bjective||Improve<br>the voice ofthe sector with statutory<br>stakeholders.||
|||Appeal to the wide range ofVCS organisations<br>and be better||
|||equipped<br>to respond to the changing<br>and emerging<br>needs ofthe||
|||Borough.||
|||Focus on people, place, and partnerships.||
|||Bring together local VCSE organisations<br>to provide an influential,||
|||collective community<br>voice in Hounslow.||
|argets Achieved 2021/22||The voice network<br>launched<br>in 2020 and has been a central||
|||platform<br>creating an open, collaborative<br>space for the sector and||
|||local authority<br>colleagues to engage. The network<br>has launched|a|
|||new leadership<br>strand and trustee network. The leadership<br>strand||
|||has enabled VCSE leaders to network<br>and participates<br>in peer||
|||learning. The trustee network<br>is providing<br>more support<br>to||
|||existing trustees<br>in their roles.||
|||Local VCS groups were empowered<br>to collectively<br>support each||
|||other through<br>the creation ofopen and &iendly networking||
|||opportunities.<br>Increased<br>opportunities<br>to network<br>and collaborate||
|||with other VCS groups<br>and statutory partners.||
|||Statutory service providers<br>such as LBH and Hounslow<br>CCG||
|||were able to present to VCS groups at engagement<br>events||
|||enabling<br>them to collect valuable<br>feedback as part oftheir policy||
|||development<br>processes.||
|||After Hounslow<br>Voice Network<br>was launched<br>during<br>the||
|||COVID-19 pandemic,<br>we successfully<br>continued<br>to run||
|||engagement<br>events online. This has increased accessibility<br>to our||
|||events as attendees<br>have not had to spend time and money||
|||travelling<br>to events.||
|||14partnership<br>meetings<br>and engagement<br>events were held with||
|||LBH, other statutory<br>agencies and other non-VCSE stakeholders.||
|||Topics included<br>'Master the art ofremote and hybrid working',||
|||'Adolescents<br>and Children<br>Social Care in Hounslow<br>Partnership||
|||Working'<br>and 'Introducing<br>Community<br>Solutions<br>and One||
|||Hounslow<br>Connect.<br>' 191VCS groups attended<br>the Hounslow||
|||Voice Network.||
|roject/ Programme|Name|Hounslow<br>Volunteering<br>and Social Action||
|arne ofFunder||London Borough ofHounslow||
|bj ective||Offer support to local community<br>groups<br>and residents<br>by||
|||providing<br>aprofessional<br>and effltcient service that will empower||
|||volunteers<br>and community<br>groups to become more effective in||
|||serving their local communities.||
|argets Achieved 2021/22||Effectively running<br>a volunteering<br>database<br>(Volunteer<br>Plus)||
|||supporting<br>groups<br>to publicise opportunities<br>and volunteers|to|
|||make enquires<br>about volunteering<br>roles||
|||Planned<br>for Summer ofCulture<br>events, provided<br>draft role||
|||descriptions<br>and arranged<br>a training<br>session||





## 

## 

## 

|or the year ende|d 31March|2022|2022|
|---|---|---|---|
|||They are running<br>drop-in<br>support<br>sessions at Feltham Library||
|||every Tuesday, supporting<br>residents<br>and groups with their||
|||volunteering<br>needs||
|||Participated<br>in outreach<br>sessions at Hounslow<br>House organised||
|||by Hounslow<br>Council. Attendance<br>at twelve outreach sessions||
|||Provided<br>15+groups with drait role descriptions,<br>which||
|||allowed<br>them to publicise opportunities<br>on the dalabase||
|||Thiring this financial<br>year, wc have hsd 6,270 visits tn tho||
|||voluntccring<br>arcs, just under a 20"/, incrcasc from thc previous||
|||year||
|||Successfully<br>ran a range ofdifferent training sessions for||
|||volunteers<br>and organisations||
|||Provided skilled volunteering<br>opportunities<br>to staff within||
|||Hounslow<br>Council||
|||As the implications<br>ofCOVID are still eminent,<br>our work has||
|||allowed the group to continue<br>with the day-to-day<br>runrdng oftheir||
|||service and provided<br>volunteers<br>with the opportunily<br>to help||
|||within<br>their local roinrriunity<br>and regain conliderire<br>arid skills||
|||needed to re-enter paid employment<br>where desired.||
|||The J.BH has been able io publicise/pmmote<br>six opportunities|via|
|||voluntccr<br>plus, which have hclpcd with their local initiatives.||
|||Supported LBH in working on the in-house<br>volunteering||
|||programme<br>to get more staff volunteering.||
|||been able to support many groups and volunteers<br>throughout|the|
|||vohmteering<br>process working<br>around<br>COVITJ restrictions<br>and||
|||safety requirements.<br>We are empowering<br>volunteers<br>to get back||
|||into the community.||
|roject/ Programme|Name|Kallng Volunteering<br>and Social Action||
|Name ofFunder||London Borough ofEaling||
|hj ective||Snppnrt<br>Faling's residents<br>tn<br>a& ci,ss lnral volunteering<br>anil snrial||
|||action opporhmities<br>across the Borough tlrat help improve||
|||people's wellbeing.||
|1'argets Achieved 2021/22||Eftbcuvely<br>running<br>a volunteering<br>database<br>(Volunteer<br>Plus)||
|||supporting<br>groups to publicise<br>opportunities<br>and volunteers|to|
|||make enquires<br>about volunteering<br>roles||
|||We are running<br>weeldy drop-in support sessions at West||
|||Ealing Library on Wednesday<br>and Thursday,<br>supporting||
|||residents<br>and groups<br>with their volunteering<br>needs||
|||Provided<br>15+groups with draft role descnptions,<br>which||
|||agowed ihem to publicise<br>opportumties<br>on the database||
|||Successfully<br>ran a range ofdifferent<br>training sessions for||
|||volunteers<br>and orgiudsations||
|||Working with Ealing Community<br>Support, ECN and LBE on||
|||an October event to recognise COVJD volunteers||
|||Working<br>on Volunteering<br>outreach at Ealing Job Centre||





## 

## 

## 

|ow does the sector|ow does the sector|benefit|As the implications<br>ofCOVID are still eminent,<br>our work has||
|---|---|---|---|---|
||||allowed<br>the group<br>to be able to continue<br>with the day-to-day||
||||running oftheir service and provided<br>volunteers<br>with the||
||||opportunity<br>to help within<br>their local community<br>and regain||
||||confidence<br>and skills needed to re-enter<br>into paid employment||
||||where desired.||
|at lessons did|we|learn|COVID is still affecting some local groups. However,<br>we have||
||||been able to support<br>many groups and volunteers<br>throughout|the|
||||volunteering<br>process working<br>around COVID restrictions<br>and||
||||safety requirements.<br>Empowering<br>Volunteers<br>to get back out|into|
||||the community.||
|roject/ Programme||Name|Kaliag Mental Health Forum||
|arne ofFunder|||London Borough ofEaling||
|bjective|||To improve<br>the partnership<br>working<br>on mental<br>health services|in|
||||Ealing between VCS and statutory<br>organisations<br>and to support||
||||with signposting<br>on local mental health support services.||
|argets Achieved|2021/22||Ran I Mental Health Forum every month throughout<br>the||
||||financial year||
||||Invited a range ofdifferent speakers from mental health||
||||services in Ealing to present at the forum||
||||Ealing Council staff invited to provide updates<br>on services|and|
||||projects, referral pathways||
||||Promoted<br>mental health services via the Mental Health Forum||
||||mailing<br>list when required||
||||Promoted Mental Health awareness<br>week||
||||The forum has allowed VCSE groups to network,<br>share and||
||||promote<br>their services, projects, and events with other||
||||organisations<br>within<br>the Borough. This has allowed LBEto||
||||promote<br>pathways<br>and mental health services with local VCSE||
||||groups and connect with harder-to-reach<br>groups.||
||||Mental<br>health seivices are in demand<br>because ofthe continued||
||||effects ofCOVID, so connecting VSCE groups to promote their||
||||setvices has been very important<br>in supporting<br>the increased||
||||wellbeing<br>in the Borough.||





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## 

|Gurpreet<br>Rana|Chief Executive Officer||||
|---|---|---|---|---|
|Syed Arif|Head ofOperations||||
|Jutie Emig|Volunteering<br>and Community|Development||Manager|
|Toby Cray|Project Officer||||
|Daniel Mepham|Projects Co-ordinator||||
|Whitley SLLuce-Frederick|Hounslow<br>Volunteer<br>Officer||||
|Andrew<br>Dixon|- Volunteering<br>and Social Action||Co-ordinator||
|Nyoka Lewis|Funding<br>and Group Development||Officer||
|lain Elliott|Funding<br>and Group Development||Officer||



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## 

## 

## 

|||Unrestricted|Restricted|2022|2021|
|---|---|---|---|---|---|
|||funds|funds|Total|Total|
||Notes|g|0||g|
|Income from:||||||
|Charitable<br>activities:||||||
|Community<br>development||37,724|236,489|274,213|287,3DD|
|Funding<br>and group development||83,60D|144,003|227,603|189,110|
|Partnership<br>development|||174398|174,598|175,051|
|Training<br>and learning|||||660|
|Invcsmlent<br>lllconle||50||50|81|
|Total income||121,374|555,090|676,464|652,202|
|Kxpcnditurc<br>on||||||
|Charitable<br>activities:||||||
|Commumty<br>development||24,080|223,703|247,783|227,953|
|Funding<br>and group development||35,754|116,237|151,991|128,021|
|Partnership<br>development|||168,262|168,262|140,306|
|Trainhng<br>and lesrnmg||||||
|Total expenditure||59,834|508,202|568,036|496,280|
|Net income for the year||61,540|46,888|108,428|155,922|
|Total funds brought<br>forward||144,098|260,804|404,902|248,980|
|Total funds carried forvrard||205,638|307,692|513,330|404,902|





## 

## 

||||||2022||2021|
|---|---|---|---|---|---|---|---|
||||Notes|||||
|Fixed assets||||||||
|Tangible assets|||||23,008||22,615|
|Current<br>assets||||||||
|Debtors||||41,497||5,836||
|Cash at bank|and in hand|||573,592||507,183||
|||||615,089||513,019||
|Creditors:|amounts|falling||||||
|due within|one year||10|(124,767)||(130,732)||
|Net current|assets||||490,322||382,287|
|Net assets|||||513,330||404,902|
|The funds|ofthe charity:||15|||||
|Restricted income funds|||||307,692||260,804|
|Unrestricted|income funds||||205,638||144,098|
|Total charity funds|||||513,330||404,902|






## 

## 

## 

## 

|for the year ended|31March|2022|||||
|---|---|---|---|---|---|---|
||||||2022|2021|
|||||Notes|||
|Net incoming<br>resources|for the year||||108,428|155,922|
|Adj ustments<br>for:|||||||
|Income uom investments|||||(50)|(81)|
|Depreciation<br>and impairment|||||5,381|4,060|
|(Increase)/Decrease<br>in debtors|||||(35,661)|27,530|
|Decrease in creditors|||||(5,967)|71,953|
|Net cash inflnw from|opcrnting|activities|||72,131|259,384|
|Returns<br>on investments|and servicing|offinance|||50|81|
|Capital expenditure|||||(5,772)|(26,675)|
|Increase in cash in the year|||||66,409|232.790|
|Reconciliation<br>ofnct|cash flow|to movcmcnt|in nct funds||||
|Increase in cash in the year|||||66.409|232,790|
|Net funds at 1 April|2021||||507,183|274,393|
|Net funds at 31March 2022|||||573,592|507,183|





## 

## 

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## 

## 

## 

## 

## 



## 

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## 

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## 



## 

## 

## 

## 

## 

|||||Unrestricted|Restricted|2022|2021|
|---|---|---|---|---|---|---|---|
|||||funds|funds|Total|Total|
||||||||g|
|Community<br>development||||37,724|236,489|274,213|287,300|
|Funding<br>and group development||||83,600|144,003|227,603|189,110|
|Par(nership<br>development|||||174,598|174,598|175,051|
|Training<br>and learning|||||||660|
|||||121,324|555,090|676,414|652,121|
|||||||2022|2021|
|||||||Total|Total|
|Grant received included|in|the|above are as fouows:|||g||
|London Borough ofEaling||||||215,944|149,000|
|London Borough nf Hnnnslnw||||||165,281|154,558|
|Big Lottery Fund||||||137,598|134,753|
|City Bridge Trust|||||||17,500|
|Grcatcr London Authority||||||75,972|42,850|
|Home 01EceEU Settlement||Scheme|||||48,234|
|Pathways||||||||
|London Community<br>Foundatior,||||||4995|32,267|
|Trust For London||||||55,000|55,000|
|Ealing Mental<br>Health Forum||||||4,000|1,000|
|Inspire Hounslow||||||3,600|1,500|
|The Census Project -Good|Things||Foundation|||4,900||
|Others||||||9,124|15,459|
|||||||676,414|652,121|
|||||||2022|2021|
|||||||Total|Total|
|Summary ofgrants received||||||||
|Govennnent<br>institutions<br>and local|||authorities|||457,197|412,142|
|Charity,<br>voluntary<br>aud community|||organisations|||219,217|239,979|
|||||||676,414|652,121|





## 

## 

## 

||||||||Unrestricted|2022|2021|
|---|---|---|---|---|---|---|---|---|---|
||||||||funds|Total|Total|
||Bank interest received||||||50|50|81|
||||||||50|50|81|
|5.|Charitable|activities costs||||||||
||||||Unrestricted||Restricted|2022|2021|
|||||||funds|funds|Total|Total|
||Community|development||||24,080|223,703|247,783|227,953|
||Funding<br>and group development|||||35,754|116,237|151,991|128,021|
||Partnership|development|||||168,262|168,262|140,306|
||Training<br>and learning|||||||||
|||||||59,834|508,202|568,036|496,280|
|||||||||2022|2021|
|||||||||Total|Total|
|5.1|Project payments||to charitable,|voluntary|and community|organisations||||
||Ealing Law|Centre||||||32,542|25,381|
||West London Equality Centre|||||||32,542|43,923|
||Ease||||||||500|
||Value You||||||||500|
||Each Counselling||and Support|||||4,150|2,000|
||Hillingdou|Autistic|Care and Support|||||4,150|2,000|
||Spark|||||||4,150|2,000|
||Berkeley Academy||Heston West|Big Local||||4,350|2,000|
|||||||||81,884|78,304|





## 

## 

## 

|e year ended 31Ma|rc|h 2022|||
|---|---|---|---|---|
||||2022|2021|
||||Total|Total|
|Detailed charitable<br>activities costs|||||
|Salaries, Social Security|and Pension Costs||364,703|334,983|
|Consultancy<br>fees Iagency staff costs|||9,069|2,675|
|Occupancy|||34,418|6,432|
|Possagc, printing,<br>tclcphonc||and officc cons|5,898|6,099|
|Staff and volunteers<br>expenses|||3,276|256|
|Organised<br>events and training|||14,949|5,399|
|Partnership<br>payments|||81,884|78,304|
|Publicity and advertising|||532|4,498|
|Staffrecruitment|||1,428|136|
|Computers<br>development|costs||17,783|31,787|
|Subscription<br>and licence|||4,693|1,807|
|Financial,<br>legal and audit|||23,864|18,864|
|Governance<br>costs|||158|981|
|Depreciation offixed assets|||5,381|4,059|
||||568,036|496 2$!o|



## 

## 



## 

## 

## 

||2022|2021|
|---|---|---|
|Salaries and wages|326,294|301,300|
|Social security costs|28,861|25,937|
|Pension contributions|9,548|7,746|
||364,703|334,983|



## 

|Community|development|
|---|---|
|Funding<br>and group development||
|Partnership|development|



|2022|2021|
|---|---|
|Number|Number|
|11.00|10.00|





## 

## 

## 

|||||Fixtures,||
|---|---|---|---|---|---|
|g.|Tangible fixed assets||Plant aad|fittings and||
||||machinery|equipment|Total|
||||g||g|
||Cost|||||
||At I April 2021|||63,583|63,583|
||Additions||632|5,140|5,772|
||AI,31 Maich 2022||632|68,724|69,356|
||Depreciation|||||
||At I April 2021|||40,967|40.967|
||Charge for the year|||5,333|5,381|
||At 31March Z022||48|46,300|46,348|
||Net book values|||||
||At 31 March 2022||584|22,424|23,008|
||At 31March 2021|||22,616|22,616|
|9.|Debtors|||||
|||||202's|2021|
||||||f|
||Trade debtors|||5,000|3,150|
||Other debtors|||26,522|709|
||Prepayments|||9,976|1,977|
|||||41,498|5,836|
|10.|Creditors: amounts|failing due||||
||within one year|||2022||
|||||g||
||Pension fund loan|||134||
||Trade cieditors|||18,236|10,876|
||Accruals<br>and deferrerl|income||106,397|119,856|
|||||124,767|130,732|





## 

## 

## 

## 

## 

## 

## 

## 

## 

|||||||Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|---|
|||||||funds|funds|funds|
||Fund balances||at 31 March 2022 as represented|by:|||||
||Tangible|fixed|assets|||23,008||23,008|
||Current|assets||||307,397|307,692|615,089|
||Qirrent|liabilities||||(124,767)||(124,767)|
|||||||205,638|307,692|513,330|
|16.|Unrestricted||funds||At|||At|
||||||1April|Incoming|Outgoing|31March|
||||||2021|resources|resources|2022|
||||||144.098|121,374|(59,834)|205,638|





## 

|For|the year ended 31March 2022|||||
|---|---|---|---|---|---|
|17.|Restricted funds|At|||At|
|||I April|Incoming|Outgoing|3l March|
|||2021|resources|reseal cas|2022|
||||||K|
|||260,804|555,090|(508,202)|307,692|



