## **2023 - 2024 Annual** Report Age UK Gateshead “Its simply about people Annual Report ## **Our Team** ## **A Special thankyou to our trustees:** - Liz twist - Scott Duffy - Sue Jennings - Rob Page - Rebecca Haines - Kath McCartney - Margaret Barrett - Jenny Rookes Annual Report ## **A message from our chair** ## Dear Friends, As Chair of Age UK Gateshead, it is my privilege to present our annual report for this year. Reflecting on the past twelve months, I am filled with immense pride and gratitude for the remarkable resilience, dedication, and compassion demonstrated by our team, volunteers, and supporters. This year has been one of significant progress and meaningful impact. We have expanded our services, reaching more older adults in our community and providing the support they need to live with dignity and independence. Our efforts have been particularly focused on combating isolation and loneliness, ensuring that every individual feels connected and valued. Our community programs have thrived, thanks to the unwavering commitment of our staff and volunteers. From wellness activities to social clubs, each initiative has been a step towards building a more inclusive and supportive environment for our older population. The feedback from our service users has been overwhelmingly positive, reinforcing the importance of our work. I am also delighted to report on the strengthening of our partnerships with local organizations and stakeholders. These collaborations have been instrumental in enhancing our outreach and effectiveness, allowing us to pool resources and expertise for the greater good of our community. As we look ahead, our mission remains steadfast. We will continue to advocate for the needs and rights of older people, adapting and evolving our services to meet emerging challenges. The upcoming year will see us launching new initiatives aimed at health and well-being, digital inclusion, and intergenerational engagement. I extend my heartfelt thanks to everyone involved with Age UK Gateshead – our dedicated staff, passionate volunteers, generous donors, and valued partners. Your contributions are the foundation of our success and the driving force behind our mission. Together, we are making a profound difference in the lives of older adults in Gateshead. I am confident that, with your continued support, we will achieve even greater heights in the coming year. Warm regards, Liz Twist Chair, Age UK Gateshead Annual Report ## **Our Mission** An Age friendly Gateshead and Newcastle where you can enjoy your later life ## **“Its simply about people”** Annual Report ## **We bought a bank !** In May 2023, Age UK Gateshead reached a significant milestone by acquiring its first headquarters—a former Barclays bank on Gateshead High Street. This location is set to become the new Age UK Gateshead HQ, a central fixture within the Gateshead community. After extensive planning and discussions, renovations commenced in August 2023. staff and services moved in and it officialy became our home in January 2024 Annual Report ## **Our Achieviments** Take a look at the fantastic achievements of the various services and teams at Age UK Gateshead. We are committed to assuring quality service delivery, developed with the Esther model, and guided by our mantra: "It's simply about people." 3,823 individuals with Dementia supported 9 Daycentres and lunch clubs **----- Start of picture text -----**
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11 Friendship or common interest groups Annual Report £53,399 From our retail shop 6 BUSES 87,600 Miles Miles 153 Fabulous Volunteers 14,427 Individuals supported 714 Individuals supported with digital inclusion **04** Annual Report 43,680 Hours provided by volunteers Our volunteers saved us £320,000 Miles 50 Staff providing 5460 hours of support weekly 23,800 Befriending calls / visits 496 People supported with bereavement **04** Annual Report 24,700 Home visits made 68,208 Benefit enquires received Miles £3,200,000 additional benefits claimed 3,100 Advocacy hours 1,834 Direct referrals to hospital to home **04** Annual Report 5 rehabilitation day services in newcastle **422 Digital devices loaned out** Miles **Over 100 MCST sessions** **1,482 people signeposted to 152 agencies** **3 new dementia cafes** **04** Annual Report ## **Thankyou to our funders !** **Age UK Ballinger BESN Big Lottery Integrated Care Board Durham Freemasons Gateshead Council NEA Newcastle City Council Police & Crime Commissioner Riddell Family Trust Sky Cares Garfield Weston Eon Good things foundation Smart meters Newcastle food bank James Knott** **Thank You to Our Generous Donors We extend our heartfelt gratitude to each and every one of you who made personal donations this year. Your generosity has made a profound impact on our organization and the services we provide for older people in our communit** CHARITY REGISTRATION NUMBER: 702561 COMPANY REGISTRATION NUMBER.. 01863488 AGE UK GATESREAD LIMITED Company Limited by Guarantee Financial Statements 31 March 2024 Chartered Accountants & Statutory Auditor West 2, Asama Court Newcastle Business Park Newcastle upon Tyne NE4 7YD Age UK Gateshead Limited Company Limited by Guardntee Financial Staicmcnls Year ended 31 Maich 2024 Page Trustees, annual report (in¢o￿ordI1n8 ihe ￿KSSage from our Chair) IndLyendenl auditoi's report lo the memk Statemenl of financial activities (includmg inconK and expenth.ture account) 11 Balance sheet 12 Statement ol'cash Ilows 1.1 Noles lo Ihe financial statetM]Is 14 Age UK Gateshead Limited Company Limited by Guarantee Trustees. Annual Report {Incorpordtin"q the Director5, Report) Yea r ended .3 l March 2024 The Irustees, who are also the directors for the purp)ses of company law. present their rq)oM and the financial slal¢m¢nts ot the ¢harity t.or the year ended .3 l Mar¢h 2024. Referen¢e and administrative deta ils Registered Lharily name Age UK Gateshead I.imil¢d Charity regiytration number 702561 Company registration number 01867488 Principal office and registered office 21511&8h Sireel IIigh Streel (TatL'shead Chi¢fix¢cutive Ian Wo]slenholme -l-hL trugtees MargarLI Ba￿e1t SL()11 Dully RLbL'LLlI I laines SUL, JLnnin8 KathlLX'n M¢Cartney (iary MLMillan (rL'%igncd 24 OL'lober 2023) R()bL'rt Pa8L' {rLS18TJLd 5 Junc 2024) M&try Eli/.abeih Twist {app()InlL'd 25 July 2023) JL'nnifer Rooke5 (appoinled on 10 January 2024) Auditor Siephen50n Coale5 Audil Limited L harlered Accounlanls & Siatutory Auditor WL%I 2. Asama Court NLwcasilL Ilu%iiiess Park NLWi&SIIL upon Tyne NE4 7YD Age UK Gateshead Limited Company Limited by Guarantee Trustees, Annual Report (Incoryjorating the Directors, Report) (caniiwieilj Year ended 31 Mareh 2024 Message from our Chair l am deh'8hied io present my second annual report as the Chair of Age UK Gateshead. This year has been a landmark onL for our Lharily, markLd by gro%￿], innovation, and unwavLrill8 commitmL'nl lo our Lommunily. Thunks. tu the inLiediblL 5UPPOrt fTom our communily. we are proud lo rewrt ihal our charity continuLs lo Ihrive. ()VLr thL pasl y¢ar, WL. have had ihe pnvilege ol. supw)rling over 14.5(KI PL￿PIl. providiiig e￿￿.￿lIa1 serviLLts and Sup￿)rt Ii) IhosL who nL￿￿d it mo%1. 'Ihi% achiLvLmL￿l undLY5LofL'S thL' ImpaLI WL. IifL making In IhL IIVL'S ()I' c)IdL'r pcoplc Ihroiighout Galcshcad and N¢wcasile. On¥ of th¥ mosl ¥x¢iling dLvLI()pin¢nlts thi% ylar has b¢x'n the acquisition of c)ur hLdd4uart¢'Tr•. WL hav¥ transfonnLd a fomiLrly vacanl bank on (ialeshcad I li8h Sirccl inlo a vibranl communily a%%L'I. This new laLility will allow u.s lo expand our Se￿ICeS and creale a welcomin8 space for all. reinlorcing our commitment lo enhancin8 Ihe lives ol'our communjly. OLir i'i%i()n rL'main.s %implL' yL.I prc)fc)iind.' to LfL'dlL' Lnduring pc)silivL LhdngL in IhL' IivL% C)f ()ur ()IdLr #dulls. Thi vision drives us lo continuously improve and adapl our servic￿, ensuring we Ineet Ihe evolving of our ci)Inmunity. We are dLxliLalLd Ii) mainlainin8 lon&%-ILYm linanLial su%lainabilily, whiuh allows us thL IIL'xibilily lo oifLr and L'nhanLL ihL serviLes our communily so deeply desirL'S and rL'quirL%. I Wiinl Ic) Lxl¥nd my h¥artf¥ll gratiludL lo our gLm¢rc)us fundl T5, sILadfas1 partners, and thu IiumLrou% ¢l￿rItable I￿￿t% Ihul huvL SUPPI)rtLd us. '11)L'ir bLIiLI' in our mi%sii)n and thLif Ll)mmitmLnt l() dLlii'LYin8 high-valuL %LrviLL's el'liLiLnily have EL'L'n in.s1￿MLn1ll1 in our SUCL'ess. 'IThLy undL'f51and Ihal plaLing PLC)plc al IhL hLart c)r SLfviLL prov1510n 15 not just a phi105()phy bul lh¢ essence of how we 0￿rat¢. ()ur Ll)InmilmLnl Ic) dLlivLring la.sting Lhun8L is Nlrc)n8LY Ihan L'vi'r. ()ur mi%sii)n rL"achL% LIILry LC)rnLr i)fii4ilLNhL&d and NLw¥a%ilL'. and w¥ rL'main r￿u￿.d c)n eTrsuring Ihal LVLry individual in our cominunily Lan Linbril¥L and chLrish Iheir later years. re8ardlL%S ol. Ihe challenges they may lace. Trinully, I want lo LxprLSS my dLx'pL￿( atvrLYialion lo our dLxl1calL￿ slatT. lirLILSS volunlLx'rs. and Ll)mmillL iir'AngLl¥ i)I' IhL' Ni)rth. ThLir unwavLrinB dLdicalic)n and ￿lflL$% Lffc)rts arL% IhL baLkbc)nL ()( AgL I IK cia1L￿head. Wiihoul Ihem, we would not be the remarkable charilable inslilution we are l(yday. 'I'o all our dLar rriLnds und suppx)rtL'rs. your on8()in8 SUPPOrt is as cruLial now as it ha¥ ever bLX"n. 'fhank you r()r bLin8 an inlLyral part of our journey. BL%1 wishes, M -I'wist Age UK Gateshead Limited Company Limited by Guarantee Trustees, Annual Report On¢ory)orating the Dire¢tor$' R¢FK)n) {cuiiiiwieil) Year ended 3111 arch 2024 Trustees Annual Re￿rt The Iruslees are pleased io present their report 108eiher with ihe financial stalemenls of Ihe chartly for the year ¢ndLd .1 l M￿ch 2024 whiLh arL also pfL'parLd to ML￿.1 thL' fL'quifLYllLnts lor a dIrL￿10rS, rLI)orl and acLounts lor Companics Act puTroses. The linancial slalements comply with ihe Charilies Ad 2011, the Companies Acl 2006. IhL Memorandum and Articles of Ass(K'iation and ALcounling and Reportin8 by Charities.. Sialemenl of RLYommLndL4J PraclicL applicabl¢ to chaTili¢s preparing th¢ii ac¢ounls m a¢¢oTdance wilh the FJnaDcial ReTK)rting Standard applicabl¢ in IhL UK and RLpubliL ol. Ireland (I.RS 102). The organisation is a Public BLnefil Entily wiihin the dLtinilions of s34 E,-RS 102. Objectives and activilies for the publie benefit The aims of our s¢rvi¢¢s. for older people Conlinue lo be ageing w¢ll, redu¢ing s￿lJI isolation. maximi5ing inLome, adv(K'acy. enablin8 and promotin8 physical health and wellbLin8. The Iru81¢es are satisfied ihal in ac¢ordanc¢ with lh¢ Charily Commission 8uidelin¢s, Age IJK Cialeshead meet IhL publiL bLnLlIl rL'quirL'mL'nls. INstL￿'S have re8urd lo this 8uidanL'e when LxLrLisin8 any PDWL'f5 or duliL5 Ic) whi¢h thL' 8uidan¢¢ is relevant. A review of our #chievementy and perfomanee l. Susl4lftlnR and Growing ThL dini 1% li) divLrsify our inciimL' slrL'ams. Ic) incl￿￿ LharilablL INSI grnnls. 51aluliiry SLclor conlracts, serviLes w¢ n)dk¢ u iharyL lor. growinp• our r¢tsil offer and developing communjly fundrdising. 2. Innovalin% onJ improving Expanded all services WL OPLnLd a JaLks'on slrttbl rL>lajl unil Thr(?ugh r¢%truLluring in¢rL'IL%¢ th¢ numlK'r c)f l.unch C lub% Jnd Day Ccntr¢'s In partnLPyhip WL. dL'1iVLrL￿ a Disilal Ilub sLr%icL' fc)r IhL b(irc)u8h of Gaiesknd BLLamL thL ILadin8 Lhanly lor dLmLnlia SLrviLYs in (ialLshLad ImprovLd 5LfviLL aLL'LS5 Ihrough inLrL*5in8 our Iransport flL￿*t All slaff b¢¢ame Isl Aid qualif)ed and M¢nlal I lealih Fitsl Aid qualifi ComplLled CQC rL'gi5tralion Invvtsled in Lentral (iateshead by openin8 up our very first charity owned HQ Age UK Gateshead Limited Company Limited by Guarantee Trustees. Annual Report (Incorporating the Directors, Report) (coiihniieil) Year ended 31 March 2024 A review of our achievements and perforniance (conrfniieifj 3. Delivering n rnnge of liigh quality person cenlrel services and socinl enlerpnsof ThL' aims of our seTvices for oldci pL￿PIC continue lo be ieducing social Isolalion. maximising inconK. enabling ind¢pend¢nt living and promoling physical health and emotional wellbein Our InfoTmalion & Advice s￿7¢¢ expanded to meet incr¢&sin8 demand Our befriending service has expanded lo include d¢dicated volunleers from our COTwralc partncrs Sty WL improved and Lxpanded our community groups WL. providLxI adi'oLaL'y SUPIKlrt hour5 of1.1(X) durin8 the yLar WL. pr()vidLd %ilLLL'.S5fiil Lluims lo l.2 millic)n In unLlaimL'd IKmL'fits We conliniiLd lo cxpand our rdnge oldcmcnlia Servic￿ lo inc(Itpordte MCST. Dcmenlia Day Cenlre, Dementia l.inks. and l)ementia Lates WL doublLd our resourL'e into the Boroughs only Bereavemeni Setvice providin8 muLh need suppot110 an invrL'asin8 th¥ number ofcliL'nls inwrtx)raling Ix)Ih ]k.ru'av¢lln¢nl and Suicid WL dLIiVL'rL￿ 18 Chri%tma% partlL5 Ic> over 2,489 peopl¢ and 7.800 Chrislmas gifts and w¢lfarL parcL'Is We opened our irusicd assessor's services 4. Involving, infliiencing and pronioling social inclusion.. WL grL'w the organisation to meel ever increasin8 demand with particular re8ard io Dementia and MLnlal hL*lth Uur inlL8raled approach Saw Ihe or8anisalion joined by: CialL*hLad Louncil NLwcastlL' Lity Council Icp & Icii NHS 5 Charilies SKY MLtro Cenlre 14,500 P¢opl¢ from our communities Plan¥ for the future Oiir len )'ear iyj.8ion An UgL InLndly (watL'shLad and NL'wc&8ilL where you can enjoy your laler life "It's Simply aboul People" 014r iiii.s.Fio We provide you wilh praclical and emolional support through inf0m￿tiOn. advice and activities that you lrnst. value and benelit. Oiii. iuliies Uscr-led. PeT50ll centred, Inclusive. Compassion. Profe5siimal More people are: rinanLially secure, I l¢xlthy & well, socially connecied & fulfilled. Welcome & res￿led. Age UK Gateshead Limited Company Limited by Guarantee Trustees. Annual Report {Ineorporating the Directors, Report) (caiiniiueil) Yeur ended 31 March 2024 Plans for the future (continiied) Pi iorilies acn)Ns eill aelivilies Dclivery is evid¢n¢e lcd, r.n8agement of oldcr people ITOM u￿1¢r-T¢prCsenied 8roups. improved communications and maikclin8. SeLure more income from a widL'r tange of 50Uttes. Partner and collabotale lo deliver eificient nd Lll¥Ltiv¥ d¥'livery. C¢lebraling older peoples roles in society and lobby for ae frieiidly places and opp()rtuniliLs, I,.nsuring IL'gal, rL'8uldlc)ry, and quality L￿mpli￿ALL. and L'XLLIILnLL. SirLn8ihL'niiig Lharily gavcmance. financc, opcrations and performance. Oiil. Ioiix iL'niis ciipiij ui'e fo. Iluild a %lr()ng"A8e UK (iateshead Communitf. A community that locuses on ihe indii'idual. A communily where each individual's needs will be recognised. A Lommunity whiLh will 5UPPOrt and enable everyone. A L()minunily that will prcividL' %dfL.ty and ￿'Lurity. A communily ol" individuals who liel thLy bL"lon& Oiir ainis and objecli ()ur annual or8anisalional objectives are thal.. I O.I)00 L'ngdgL with our Se￿iLL5 75'/o ol. bL'nLIILliifiLS enjoy thLir later life. 75 /0 1)I' bLnLIiLiiifiL% and vuluL i)ur support S¢rvi¢¢ qualily ￿rrLY1)laI1OnS arL' mainlain¢d. Annual Iinancial suslainabilily is achieved. Finxnel*l rtview, reserv￿ poliev and Going Conecrn 11]L Lharily rLL.o8ni5L￿ I"1,176 ()8() ol. inLomL' lor thL year (2021.. £1.-105.492). ond costs or £i,181.544 (2021.. £1.081.71)11). -lThe accounls Iherefore show a deficii for the year anKhunlin8 to £4.555 (2021.. SUTplus £221.C)1)4). One ol. thL main activities allecling the linances in the year was the purchase of AgL UK GalLshead's new hLad olliuL al 215 lligh sirL'L￿. (ialL%hLad. 'lThis purL'hased al auclii)n for £275.OCAI whiLh IhL Iru.sILL% had disl￿at￿￿ Irom prior years unreslri¥l¢xl funds. This h&s subsequunily been released frnm the desi8nalLd funds in thL yLar. 'IhL Lharily has SPLMI a lurthLr £14.1,507 makin8 signiliLant Lapital iinprovements to thLir nLw liLad otli¢e, whiLh ha% allc)wLd a lull serviLi lin¢ lo now be run out of it. ljnrestricted re5eNes at 31 March 2024 were £885,407 (202.3: £889.96?) and restricted reserve5 were £Nil (2023: £Nil). -IhL' IlnrLslriLIL￿ rL'5L'rvL% will L￿￿bIL% IhL' Lhurily lo muinldin SL Th'iCL5 in ihL L'XPLLtLd dilliLuII liniL% 41hLad. lkn¢ trustees aim to maintain Ire¢ reserves in unrestri¢ied funds at a level which is no Ii)WLr tlian three months or tulal Lhared in accordance with ihe requirements ofihe CompAnies Act 21X)6. Buyis fur opiniun We conducled our audit in accordance with Inlernalional Siandards on Audiling (IJK) (ISAS (IJK)) and applicable aw. ()ur rC￿￿)n.￿1bIli11CS undLr Ihi)SL Standard% are lurthLr dL%LribLxl in IhL audili)rfs rLspiin%ibililiLs l()r IIIL audit ofih¢. Iinan¢ial slalL'm¢"n15 %¢Ylicin of our rqx)rt. W¢ arc ind¢pLmd¢ml of ihc charily in a￿(}rdanc¢ wilh th¢ ¢ihi¢al requirements that are relevant lo our audit of the financial statements in the UK. includinb¥ the FRC'S Ethical Staiid4ird. and WL havL' lulli11L￿ our i)IhLY LthiLal [L￿Pi)nsIbilitIL￿ in aLLordanLL Witli thL5L rL4uirLmL￿ls. WL bLIiLVL thal lh¥ Judil LvidLnLx" W¥ hav¥ c)biainLxl is %uifiLiLml and apprc)prial¢ lo providc a ba¥1% fi)r nur npinic)n. Con¢lu$lon$ r¢latln% to %oln% ¢onc¢rn In auditing the financial statements. we have concluded that the trnsl¢es' use of the p￿ing concern basis of aLL()unlin8 in IhL prLyaralion ol. IhL financial s1alcmL￿IS is appropriate. 1141sLd i)n IhL w()rk WL havL pL'rfi)nrK'd. WL. havL not idLnlifiLYl any malL'rial unLLrtuinliL'S fLlalin8 1() L VLnl% or i)nditi()ns Ihal, individiially or LollLYlively, may cast signifi¢anl doubi on ihe ￿Mpan￿￿ abilily lo wnlinu¢ as a going LunLL'm lor o pLriud ul'al lea51 12 nK>nih5 Irom whLn ihL finanLial slalenk'nts arL' auihorisd lor 155UL. ()ur rL'%ponsib ililiL'S and the responsibilities of the ITUSt¢¢s' with respect to 80in8 conceTn are d¢￿ribed in the rL.IL'vanl s￿lI0n￿ ol. thi5 repirt. Other infornthtion ThL other infonnalion comprises the inforniation incI￿]ed in the annual report, olher than the financial slatemenls and our audilo¢s rcpotl thercon. The lrnslee5 are resw)nsible for ihe oihei Infomjalion. Our opinion on the finanLial slalLmLnls doL's not Lovcr ihc othLr infonnalion and. LXCL'pI to the exlenl otherwise explicitly slalcd in our rq)ort. WL do nol LxprLss any lorn) Orassuran￿ Lonllusion thcrLX)n. In LonnLCtion with our audit of the financial slalcnKn15. our rcspon5ibilily is lo rcad Ihe other inforniation and, in di)Ing sc), L()n%idL'r whL.IhLY IhL oihLr inli)m)dlion Is malLrially inLc?nsislL'nt with IhL lindllLldl slalLmLnl% cir ()ur knciwlLd8e obiain¢d In the audil or othl'nvise appears lo be materially misslalcd. Il we id¢ntify such IDalerial inLun51slenLies or apparent material mi551alements. we are required to delemline wheiher thcre 15 a malLYial misslalLmLnl in Ihe financial slalLinLll)Is or a matLrial misslalLmcnl ofthL oihLr informatic)n. Ir. basLd on IhL' work we have ￿rIO￿l￿, we conclude ihat the￿ is a malenal misslalement ol this other intOTmation, we are required lo report that fact. We have nothing lo report in this rew Age UK Gateshead Limited Company Limitcd bv Guarante¢ Independent Auditor's Report to the Mcmber5 of A8¢ UK Galeshead Limiled (¢aiiliniic•n) Ye% r ended 31 March 2024 Opinions on other matters prescribed by the con1pani￿ Act 2006 In our opinion. based on the work undertaken in the course of the audil: the inlomjation given in the trnstees, report for the fmancial year for which the financial 51atemenls are preparLd is consislLml with ihe financial slalemenls- and the twst¢es' ieport has been prepatd in accoTdanee with applicable legal Tequ1￿MentS. Ilatter% on whieh we a re required to report by exception In IhL lighi ol. thL knowlLdgL dnd undLrslanding i)r IhL charily and ils Lnvironmenl obthined in the Lourse of the udil. WL havL not idLntiAiLd malLrial misslalLmL'nts in ihc In￿lL￿"S, rcport. W¥ havL nothing to report in rL'SP¢Xt ofthe following matlers in ￿latIon lo which the Companies Acl 2(M)6 requires us lo rLp)rt lo you if, In Ixw opinion.. adequale accounling records have nol been kept, or rctUTns adequale forour audil have not been received rrom branLhL'% not vi%ilLxl by us: or the linanLial slalemenls are nol in agreement wilh the accounlin8 records and relurns: or LLrtain d15L105ufL'5 01. INstL'L￿. fL'munLialion SPL￿]Iled by law aTL' not madL'" ur we havv not rcllivL￿ all IhL' inli)nnation and explanalions we Tequire for our audit. or Ihe truslees wLrL nol Lnliiled lo prcpare Ihe financial slatemenls in accordanL'e wilh Ihe Small Uompanicq regimc and lakL advanlJgc ofihc small ¢ompani¢s' ex¢mplions in Prepanng the dirLXtors' report and Irom thL rLLiuirL'niLnl l() prL'parL a 41rdlL'8iL fLV)rl. Re*ponylbllltlci of truite As explain￿ more lully in the Irustees, resw)nsibilities slalcmenl. the ITUStees (who are also thL direLtors lor Ihe purpi)%L% c)I' Ll)mpuny luw) arL' rL%P()nsiblL' fi)r IhL pfLTarali()n ol" IhL financial slalLniLnl% and r()r bL'in8 %ali%l ILXI Ihat Ih¥y Siv¥ a Iru¥ and fair vicw, and for such inlLrnal control as the tru%t¥Ys dLlcrmiiie is to LnablL th prLparation of linanLial stalemenls thal are free Irom malerial misstatement. whLiher thie to Iraud or e￿Or. In prcparing Ihc financial stalemcnls. Ihc I￿￿tee5 arc rcwnsiblc for asscssing the charitys ability tn continue a8 a g()ing Li)nLLrn. disLlI)sin8. as appliLable. mallLrs rLlalL'd to 8c)ing LollLL'rn and using thL 80in8 Li)llLLm ba%is or aL¢()unling unIL￿$ the IruslL%s cithcr inlcnd lo liquidalc the charily or lo cease op¢ralions, ()r have no r¢alisti Iternative bul lo do so. Auditor's resp￿nsibiliti￿ for the audit of the financial $tatements Our obIL￿'tiVls arL' Ic) obiain reasonable assurance about whL>iher the financial statLYncnls as a whc)IL' arL' frLL' fri)m material misstatemenl. whether due lo frdud or error. and lo issue an audilorfs rew)rt that include8 our opinion. Reasonable assurdn¢e is a high level of assurdn¢e. but is nol a guardnlee that an audil ¢ondu¢ted in a¢¢ordance with ISAS (UK) will always dLtLLI a malLrial missla1c￿￿nI whLm it cxisls. MisslalLmLnls Lan arisL fr()m Iraud or Tor and are considcr¢d mJtcrial if, individually or in ihc aggiegat¢. thcy could Tcasonably ￿ exp¢￿1￿￿ lo intluence the economic deci5ioLs of user5 iaken on the bas15 of these Imancial 51atemenls. Irre8ularilies. including fraud. are inslances of non-compliance with and regulalions. We design procedure8 in line with our responsibililies. outlined atK)ve. lo dete¢l material misslalemenls in T￿pecI of irregularilies. inLludin8 Iraud. The extent to which our procedures are capable of deteclin8 Irre8ularities. including Ardud. is detailed below. Age UK Gateshead Limited Company Limitcd bv Guarante¢ Independenl Auditor's Rq)ort to the Members of Age UK Galeshead Limited (canliiiiie havL SULh an Lfli'LI.' I ILdlih SulLily, LinploymLnt LAW and PrutLLlion rLBuldlions, reCo￿lS1n8 the nalure of the companys aclivilies. WL Ll)n%idLrLxl IhL' LxILnl ()fLomplianLL with Ih()%L' laws and re8ulalions as part ofour procedures on the related linancial slalcmenls. Our audil procedures included- makin8 enquiries ol I ruslees and Key Mana8emeni Personnel as lo where they consider there lo be Su￿¥￿tIbIl11Y Ici Iraud and wh¥thLY Ihiy have any knowlLYl8¢ or suspicion of Iraud. obtaining an undLpilanding ol IhL inlLThal controls esthblished lo mili8ate risks relaled io fraud or non- LomplianLL wilh luws und rLgulalions- US%L'%sing IhL' dLsign LIlL￿'tivLnL'ss ol'ih¢ controls in place lo prevent and detL'LI frnud; as8L'ssing lh¢ risk of mana8¢m¢nl ovLYridc, including id¢ntifying and l¢sting joumal imtries; reviewing minulw ol'meelings ol'those charged wilh governance; and (hall¢n￿n￿ th¢ &%sumplions and Jwl¥¢ments m8(k by mana8¢nxiil in its Si￿1r1¢ant acwunting Cslimales. ()ur audit did nol idenlify any key audit matlers relalin8 lo the thiection of irre8ularilies includin8 fraud. Ilowever. dL%pilL lh¥ iiudil b¥ing plann<￿ and ¢ondu¢t¢d in aLwrdanc¥ with I%As (IJK) Ih¢re renwins an unavc)id4iblL ri%k Ih411 mlllLYtdl nii.s%lalL'mL'n15 in thL' IinanLial ¥lalL'mL'nls may noi IK. dL¥lL￿'ILId ciwiiig Ic) InhLYL'nl Iiinildliiiii% ()I' IhL audit and Ihal by thLir vLry nature. any %ULh in%lanLes ol. fraud or irrL'8ularily likely invc)IvL' LolluNi()n, r()rgLry, int¢nlional misrepresenlalions, or ihe ovetride ol. inlernal controls. A further de8¢riplion of nur re8pnnsibilitie5 is available on the FIna￿la1 Rew)rting Council's websile at- htlps://www. IrL.0r8y.u￿audIIor5rCS1X)nSIbII1t1cs. 'lknis dLsLriplion torn￿ part ol.our audil()fs rLPOrt. IJ5L' ofour rcpoTI This rLVOrt is madL soILly lo the charit￿S members, as a body. in accordance with Chapter l of Part 16 of the Companies Acl 2(M)C). ()ur audil work has been undertaken so ihal we mi8hi siale lo the charity'8 memkn those malter5 we are required to stale lo them in an auditols report and for no other PUTrK)se. lo the fullest exlent PLrinitlLYl by law. WL d() ni)1 a¢LLpI or &ssumc [¥￿1)nsIbIli1Y lo anyonc ()IhLT ihan thL charily and IIIL Lliarily, mcmbcrs a5 a body, for our audit work. for this re￿rt. or for the opinions we have rom￿d. John 04wald BA FCA Senlor Statutorv Audltor Stephenson Coates Audit Limiied Chartered acL'ountanls WL%l 2, Asania Court Newcastle Bu8iness Park Newcastle upon '[ yne NE4 7YD 231d July 2024 -10- Age UK Gateshead Limited Company Limited by Guarantee SialL'm¢nt of finan¢ial A¢liiili¥% (including income and expenditure account) 31 Mfwch 2024 2024 Restricled lun(L8 Total funds Unreslricled lun& Total fimds No In¢ome 4nd ¢ndoivments Donations and ILguLies ch￿l&1bIL dLliviliL Oihcr IrJding aLlivili Inv￿lMen¢ income OihLr inLome 99.686 49.1,010 l (X),791 3.021 1,622 99,686 971,¥()9 10(b,791 111.567 1,101,81.3 48,581 478.839 1,622 41,(M)O Totsl inLome 698.150 478.819 1.176.9X9 1,105,41)2 Exp¢nditure ExpLY)dilurL raising funds.. Cosl ol"rai%in8 fiLnd8 .xpendltU￿ on charilable activities Totxi LxpLnditure io 65.-160 6.17.145 65.587 I.OIC).211 478.8.39 1.116,1114 702.705 478,8.39 1,1111.$44 1,081,798 N¢1 1¢X￿nd11ur¢) l in¢om¢ and n¥1 In()VLlliLnl in liind% in IhL yLar {4,555; 221.6l)4 R¢ionciliation (if funds "l olal lunds brou8hi loThvard Totsl fund$ carried forward 889.962 889,962 1185,4117 66C),268 8115.4117 X().(X)2 "IhL' StatLmL'nt offtinancial aLtivilies includes ail gains and losses recognised in the year. All in¢c)me ond ex]Kndilur¢ d¢rive from Conlinuing adivilies. The notes oti page 14 - 23 forni pai't of these financial statements. 11 Age UK Gateshead Limited Company Limil¢d by Guarant¢e Balance Sheel 31 March 2024 2024 l.ixLd assets Tangibl¢ fixed assets 16 528,992 152.086 Currcni assets Debiors Lash at bank and in l)and 17 186,2.$4 761284 126.929 1.141.523 947.518 1268,452 Crcdilors.. u mounts fallin8 due within onc year NLt currL'nl assets 18 (591,12.1 (530.576) 737.876 Tolul assets less curreni liabililies 885.407 8yC) C)62 Nel assets 11&4.407 88¢) <)62 Fund$ ()l-Ihe Lharily I InrL%triLILd lunds RcslriLILd lundb, 885,407 889.9C)2 'I'otal charity tiinds 20.21 885,407 889.9C)2 finanLial slal¢m¢nls WLru approved by the Board ofTruslees and auihorised for issue on 2.1. July 2024, and are si8ned on behall. ol. the board by: M .1 wist Chai4)erson Company regi.slration niimber 01863488 The noles on page 14- 23 form part of these fmancial slalements. 12 Age UK Gateshead Limited Company Limited by Guaranlee Stsiemenl of Cash Flows Year eDded 31 Ma rch 2024 2024 202.1 Cash 11()w% fr(Im i)pL'rnting aclivilics Net {expenditure) l income (4,555) 22.1.694 AcljiL$ln￿n1sI0r. I)eprecialion char8es Los5 on assLt diswsal InlLrest rcLLii'Ld A¢¢Tucd ¢xpenses 40,912 1,741 (511) 8.441 (3,1)21) Change.¥ in. '[ rade and other debtors Trade and other creth'io (59J24) 6U,264 (1.570) 124.526 Nel cash Irom operatin8 activities 40,CJ02 3()1.2.10 La%h Ilows Iri)m invLslin8 aLtivilies iymLnl% l()r IhL' aLLiui%ilic)n c)fiangibl¢ fixed ass¢ts Ilri)cLLds' Irc)m IhL salL ol" lixed a&%els nlLrL%t rLx'LivLd (440.?9?) 1&430 3,1121 (140.418) 14.405 531 N¥1 ¢ayh uyed in invesling a¢tiviti¢s (420.841) (125.4Y2) Net {deLrease) / inLrease in cash and cash equivalents (3110239) 265.748 Cush and L'ash LquivalLnls al beg•inning of year .141,52.3 875.775 Ldsh and Lash LquivalLnts at Lnd of year 761,284 1.141.521 Th¢ notes on page 14 - 2.3 fomi part of these fmancial statements. 13 Age UK Gateshead Limited Company Limited by Guarantee Notes to the Finaneial Statements Year ended 31 March 2024 General infornthtion The charily 18 a private company limiled by 8uaranlee. regislered in tth.n8land and Wales and a regislered charity in F.ngland and Wales. The address of the re8lStered oifice is 215 High Streel. High Streel. (ialeshead. Statement of eomplianee The financial slalemenls have been prepared in accordance wilh Accounlin8 and Rq)orting by Charilies." stalemenl of Recommended Praclice applicable lo charilies preparin8 iheir accounls in accordance with Ihe rinanLial RLV()rting Silmdard dppIiLablL' in ih¥. IJK and RLpubli¢ c)r IrLl£uid (I.'RS 102), (LI￿ritI￿￿ %()Rl) (I,-R% l O?), thL I'-inunLial RLV)rtin8 Siandard appliLablL in thL' UK and RLyubliL of trLland {I--IiS 102) and the Companies Act 2006. AecountinR p(Jlicies "I"hL' prinLipal aLLounting policies are summaris¢d below. Th¢ accounling w)licies have been applied LonsislL'nily Ihroughoul ihL ￿riod. Ba$1$ of preparation AgL IIK liiltLNhL(Id l.imited meds the (kfinilion of a public benelit enlily under l.-]LS 102. The financial 8latLmLmls havL IKx'n prLTarLxl on IhL hislorical Losl b&sis. 'tThe financial slalLThents are prLTJard in slLrlin8. which is IhL functional CU￿encY ol. the Cnlity. Monelary amounts in these linancial siatemenLs are r()unded Ici lh¥ IILiirL'.¥t £ I in% eoncern 'I'IIL .1 ru%lLL% LC)nsider the Charily lo be well placed lo manage ils financin8 and oiher operational risks %alislaLlI)rily. 'Ihc 'l'N%lLL'% als() have a rea%i)nablL LXPeLlalii)n Ihal IhL Lharily will havL adL£iualL fL'%()ufLL to continue in operation for (he loreseeable future and nxel ils liabililies as ihey fall due. 'llicy iherefore onsidir it appropriale lo adopt th¢ going Concern b&sis ofaccounling in prq)ann8 ihc finan¢ial slglcmcnts. Fund aeeountlng IlnrL%tri¢l¥d lund% are availablL fcir us¢ ai Ihc disLrL"li()n c)I' lh¥ Iru%1￿5 in lurtliLTancc of Ihc g￿￿er￿1 i)bjLL'IivL'S C)I'the charity and which have not been desibT•naled for i)IhL'r purp05L￿. ReslriLILxl lunds are subject lo reslriLtions on ihLir cXPL￿dI1Ure imtK)%ed by ihe lunder. donor or throu8h lh¢ ILTirL% ol.an appeal. Ik'si8naled fund5 or¢ unr¢51ricl¢d funds ¢8miarked by the Iluslees for parti¢ular puqx)ses Ineome In¢om¢ is r￿OgnIsed wh¢n the Charity h&5 enliil¢m¢nl lo the funds, any ￿rroMIanCC wndilions alla¢hd lo thL ilLm(s) of income have been mel. il is probable thai ihe income will be received and the amount can be mL&%urLxI rL'liably. Where income has relaled expenditure (as with fundraising or contract income). the income and related expenditure are reporled 8r05s in the Sialemenl of l*inaneial Aclivities. Donations. grdnls and gifts are reco8nised when receivable. In the eveni ihal a donalion is subject to fultillin8 perlornunLe conditions before the charity is enliiled io the lunds, the income is deterred and Dol recognised until il is probablL' Ihal Ihi)%L Londilii)ns will bL fulli11L￿ in the reporting ￿￿10d. InLome fri)m Ciill Aid lax reclaims is reco8nised for any donalions with relevant Gift Aid certificales recognised in income for Ihe year. Any amounts of (iift Aid nol received by the year-end are accounied for in income and accrued income in dLbiors. In¢om¢ from NHS contracts. gOV￿nMen1 and other grants. whether '¢apiial' grdnts or 'r¢v¢nu¢' grants. are reco8nised when IhL charily has enliilLment lo the funds. any pcrforn]anc¢ conditions atlached lo IhL 8rants have been mel, it is probable thal the income will be r￿e1ved and the amount can be measured reliably and Is not delerred. -14- Age UK Gateshead Limited Company Limited by Guarantee Notes to the Finaneial Statements Year ended 31 March 2024 Actountin% polieies (confifluei.) Income (caniiniiedj l*or legacies, entitlement is taken on a case by case basis as ihe earlier ofihe dale on which: Ihe charily is aware that pr()balL has IK"cn granlcd. the eslale has been finalised and nolificalion h&$ been madL. by the cxLLul()rf%) lo lh¢ ¢hanty that a distribution wjll be made. or when a distTilwiion is received from Ihe estsl¢. Qlc)thing and othLY ItenL8 donated for rL'sale ihrou8h th¢ charity's shop are includL'd as incoming rL'sourc¢s within aclivilies lor 8eneralin8 tiinds when they are sold. Income rcccii'Ld in advancc for a future fundraising cvenl or for a 8rant received relalin8 to ihe followin8 year arL dLILrrLd until IhL LrilLria for incomL' reL'ognilii)n are met. In1¥T¥￿t ()n d¥tx)sil lund% hlld i¥ inLludLd wh¢m rnxcivabl¢ and the amounl Lan b¢ measurcd reliably by the charily whiLh is nomlally upon notifiLation of the intere51 paid or payable by the bank. Sponsorship from event%. lundraisin8 and ￿entS re8isirnlion fees are reco8nised in ina)me when thL LvLnl takLS placL. l.oltLry inLomL 1% accountL￿ for in rL%pccl ortho￿. draw8 Ihai have tsken place in the year. Tradin8 income is reco8nis¢d on rK)inl ol"sal¥ for kK)th donalcd and purchas.ed goods. Donated gi)od5 xnd sen4ces Ik)nalLd %¢rvicL% or faLililies are recogni8ed when ihe charity has conlrol over the 11¢￿ any condilii)n a%s1)Li(ItLd with IhL diinulLd ilLTh havL bUL￿ MLI. IhL rLxL'ipI of LL'onomiL bL￿￿rit Iroin thL USL. of thu itLin is prcibabll and ihiil ccnni)miL IKmL.fil can b¢ mC&sUrL￿ reliably. EipinditurL' E.'xi)Li)dilurL 1% rLcognised once there 18 a le8al or con8lTuclive obli8alion lo make a payinenl lo a third party, it is prc)bablL that ￿tIlL'ment will be required and the amount of Ihe obli8alion can be measured rLliably. All expLnditurL' IS aLLountL￿ lor on an accruals b&8is undLY the following hLadings. Costs ol. rdisin8 funds ¢omprises fundTaisin8 costs incurred in se¢kn'n8 donations, grants and legacies: costs of rundrai%ing a¥livili¢s inLludin8 Ihe cosls of goods sol& shop cosls, commercial Irading and IhLir associated suP￿rt cos18. Expendilure on chon'lable aclivitie5 include5 the costs of providin8 speciali51 palliative care and sUPPOrt. ci)mmunily serviLCS, resLarL'h and oihLT acliviliLS undL"rtaken lo furthLr thL pu4x)ses of Ihc charity and IhLir associated supporl cosls. SupFKIrt comprise those costs which are incurred dir￿llY in support of expenditure on Ihe objects of Ihc charily and include 8OVLYnance c05t, finance, and 0￿]ce cosls. Governance c051s are Ihose c051s incuffed in conncc'lion with the LX)mpliance with coL81itutional and stalulory requirements ofthe charity. Supwrt ¢05ts ar¢ allocaid lo of the activiti￿ on one of the following b&ses." either f]OOT spa¢¢ or sla timL' or stall. headcounl dcpLnding on the nature of the 5upix)rl costs, to besl allocate the c05t5 to each altribul4iblL headin8. More delail on the analJ3is and b&sis of allocalion is given in nole 12 to Ihe financial slalL'm¥nls. Taxatlon The charity is exempl from cotpordtion lax on its charitable activiti￿. 15 Age UK Gateshead Limited Company Limited by Guarantee Notes to the Financial Statements Year ended 31 March 2024 A¢¢ounting polieies (canliiiiie ) Tangible assets Tangible tix¢d assets are stated at ¢ost less a¢¢umulat¢d depreciation. Depreciation is provided at rates calculated to wnte olTthe cost less ￿Idual value of each asset over ils expected uselul life. as follows.. Molor vehicles Fixlures & Fittings Shop litt￿Ss 250/0 Reducing bala￿¢ Rl￿uL1￿8 baI￿lL Ovei IhL penod of Ihe lease ThL board havL' agreL.d ihal no dLyrcLialion chargc shall be applied io the new IrL'L.hold propLrty in IliL year. on Ihe basis ot it being purcha8ed al auction for a reduced cosl. 4ignificanl improvements have been made lo the propLrty sincL' aLqui5ilion. ThL. board will rcvicw ils valualion and accounlins poliLy in livL' years, liine. CurrLnl as%LIs Amc)untS c)wing to the charity at I l March in respecl ofgrdnLs and se￿iCe level agreement income are shown as dLbiors ILSS provisions lor amounts thal may prove uncolleclible. Short lenn deposils represLnl cash liLld on deposit al the bank. Cash al bank and in hand represents bank balances al close ol'business on.31 March. Credi¢ors Credilc)rs are reL'l)gniSL￿ where the charity has a prLsLml obligalic)n resuliing Irom a pa51 evcnl thal will pr(Jbably resiili in ihL tr