OpenCharities

This text was generated using OCR and may contain errors. Check the original PDF to see the document submitted to the regulator.

2021-03-31-accounts

Annual Report 2020 - 2021

Working to protect your legal rights

Upholding justice in challenging times

2020/2021 Highlights

The team at Derbyshire Law Centre always make sure that those in need are offered the advice and help they require and deserve. Despite the continuing pandemic, the Derbyshire Law Centre team have been able to service the needs of clients, and enable access to justice and wrap around services for those in need.

In the period September 2020 to August 2021 we have:

Achieved Dealt with Opened 106 4931 1244 homeless new cases enquiries preventions

Facilitated 31 clients to negotiate a settlement agreement when they were leaving their employment, preventing the need to go to Employment Tribunal.

Assisted with Held 13 132 EU Trustee Settlement meetings applications

Improved the self-confidence and self-esteem of 39.4% of clients

For more information on our performance see pages 24 and 25.

Derbyshire Law Centre - Annual Report 2020 - 2021

2

Who we are:

Like all Law Centres we defend the legal rights of people who cannot afford specialist legal advice. We are a team of legal specialists, including solicitors working in our community to uphold justice and advance equality. Set up in 1989, we are a charitable company and work as a peer led organisation with a Board of Trustees.

Our Mission

Our mission which has recently been updated reflects our continued commitment to our ethos and to serving our local communities.

Derbyshire Law Centre’s mission as a peer led organisation is to increase access to justice for disadvantaged individuals and communities through the provision of quality assured, accessible, free and low cost legal advice, information and representation to individuals and groups across our geographical area.

Contents

**Contents **
Welcome to our Review Financial Review of
of the Year 4 the Year 20 - 21
Senior Solicitor’s Report 5 Our People and Culture 22 - 23
Employment Unit Report 6 - 8 Our Performance 24 - 25
Discrimination Unit Report
9		 Client Feedback 26
Housing Unit Report 10-12 Other Achievements 27-28
Debt Unit Report 13 Thank You to our Trustees
29
Immigration Unit Report 14 - 15 Our Members 30
Other Projects 16 - 17 The Team at Derbyshire
Law Centre 31
Our Volunteers 18
Our Ofces and Organisation
View from a Trainee 19 (back page)

Derbyshire Law Centre - Annual Report 2020 - 2021

3

Welcome to our review of the year 2020 - 2021

Thank you for taking the time to read our annual report. We hope that it is interesting, informative, and gives you an insight into how our organisation has risen to the challenges presented by the last year.

I would firstly like to thank staff and their families for their patience and resilience during these challenging times. Our staff have continued to provide a high quality legal service while rapidly adapting to new working arrangements due to the Covid rules. This has ensured that our clients have had the support and assistance that they need.

Jenny Flood Chair of the Management Committee

I would also like to thank our trustees for responding so positively to the many remote meetings and interviews necessary over the course of the year, often at short notice. It has been a very busy year and your help has allowed us to launch new projects and recruit staff in a timely manner.

Michael Gordon, trustee and colleague, has recently stepped down as Chair of the Trustees. Thank you for steering us safely through the last year and the early phase of the pandemic.

We have given ourselves the task of reviewing our governance and improving our communications. We hope that our review will result in improvements to our working practices and compliance.

After the end of the latest lockdown earlier this year, we have started to see the longer term impact of the pandemic on the mental health of Derbyshire residents. The end of various government measures put in place to help mitigate some of the harsh effects of the pandemic are also starting to have an impact on our communities, such as the end on the ban on evictions, the furlough scheme ending, and the removal of the £20 uplift from Universal Credit. These cuts, along with rises in food prices and energy costs, are all likely to push more people into poverty, unemployment, and debt. Therefore, services which the Law Centre provide are highly likely to be more in demand than ever.

We also thank our funders for your generous support. Your funding has allowed us to continue to provide free legal advice and assistance to our communities during the pandemic. Sadly, we anticipate that the next 12 months will be even more challenging, due to increased demand and ongoing issues related to the pandemic. Your help is very welcome and we hope we can continue to work together closely to meet the demands for high quality social welfare, legal advice and casework across Derbyshire.

Jenny Flood

We thank Steve Taylor for 31 years of outstanding service, working with clients experiencing issues with housing and homelessness. We wish him a very happy retirement and all the best for the future. Steve will be missed and we thank him for all the work he has done for Derbyshire Law Centre.

Derbyshire Law Centre - Annual Report 2020 - 2021

4

Senior Solicitor’s Report

I must say that I did not foresee that I would start this year’s report where I left off last year. In August 2020 we were taking tentative steps to re-open the office both for staff and the public so that we could start seeing people face to face again. Unfortunately, that did not last long and we were back in lockdown almost before the report was published.

I am not a fan of the expression ‘the new normal’ but Tony McIlveen we have continued to be resourceful and adapt well to Senior Solicitor the changing Covid 19 requirements in these difficult times. Like many places, we had to return to being closed to the public again for a while, but were then able to re-open our reception and operate with some staff in a safe office environment, and have increasingly been able to offer face to face appointments as the year has gone on. As explained in the Housing section of this report, possession cases began to be listed again and we covered the court Duty scheme to help those facing possession or eviction. We returned to seeing EU citizens at the DUWC offices in Shirebrook to help them with their applications to remain in the UK as the deadline loomed. Our Care Act advisers kept in touch with their very vulnerable clients and other caseworkers were able to do doorstep and house visits to progress cases. Our volunteers continued taking details of enquiries from home and in the office, and generally we have all got used to a different way of working. Who can say what the next year will bring?

Congratulations to Matt who qualified as a solicitor on 3 September and is now a member of the housing team. Gary previously worked for us as a Homelessness Prevention paralegal and we were all delighted that he was the successful candidate. The quality of candidates was impressive and we were able to offer a short term temporary housing adviser post to one of the other candidates, Alex Pearce. We also welcomed Luke Ridge to our housing team and Patrick Macken to our employment team, with further additions, Madison Aspinall and Kate Morgan later this year to our housing team.

It has been exciting to have some new blood and young faces at the Law Centre, even though we only get to meet in person now and then, but we also said goodbye to a few in this last year. In January Debra Parkin left us to take up a role as a Personal Navigator with St Ann’s Advice, Nottingham. Romany Kisbee-Batho, an employment/immigration paralegal left us in May to work for a prestigious London firm, whilst Laura Holland left our housing team to relocate to North Yorkshire and an exciting post building up specialisms at a large Citizens Advice centre there. Joe Wilson, a homelessness prevention worker took up a new role at Chesterfield Citizens Advice in August. And of course, sadly, we said a fond but slightly tearful farewell to the evergreen Mr Steve Taylor, one of the original members of staff of the Law Centre back in 1989, who called time and decided to retire in August this year. A true champion.

Our core local authority funders have also been champions, sticking with us, understanding the difficulties we sometimes faced in delivering our services, providing extra funding for us to help families in terrible need during the last year and generally being supportive. A big thank you from all of us.

So, a year in which we achieved far more than we thought we could, sometimes less than we wanted, but I hope this report shows the ways in which we have continued to be there for people when help was most needed.

Tony McIlveen

We were funded for two trainee solicitors during the year, Matt Brown in his second year funded by The Law Society Diversity Access Scheme and Gary Steel, another Justice First Fellowship funded trainee who started on 1 January, 2021.

Derbyshire Law Centre - Annual Report 2020 - 2021

5

Employment Unit Report

We continue to live in challenging times and, like all staff at the Law Centre, the Employment Unit has had to embrace changes to the way we deliver our services and to the types of cases we are dealing with. We are all now adept users of ‘Zoom’, have brushed up on our IT skills and adapted to interviewing clients remotely as opposed to face-to-face.

New funding

New funding through the LSLIP (Legal Support for Litigants in Person) project and ‘Just In Time’ project, together with South Derbyshire and core funding has allowed us to continue to deliver a high-quality service and increase staffing levels within the unit. We welcomed Patrick Macken as a new employment caseworker in late 2020 and his knowledge of employment law and considerable casework skills are already proving invaluable.

Case studies

David’s story

David was made redundant after 15 years of service. Unfortunately, his employer’s business collapsed before his redundancy payment was made and our client was left with nothing. We issued proceedings in the Employment Tribunal and after a successful hearing, were able to recover the full amount of redundancy of £7000 from the Redundancy Payments Office.

Teresa’s story:

Teresa was dismissed on the grounds of ill health from her role as a receptionist after being absent from work due to ‘long-Covid’. We successfully appealed against dismissal on a number of grounds. In particular, the employer had not obtained an updated medical report, had not given proper consideration as to the likelihood of Teresa’s return to work, and had not looked at alternatives, such as a phased return or reduced working hours in the short term. The employer agreed to reinstate Teresa, properly investigate her circumstances and give full consideration as to what steps could be taken to assist her return to work.

Andy’s story:

“Patrick was amazing and very helpful throughout the whole process, can’t thank him enough.”

Andy was dismissed for whistleblowing. We took legal proceedings on the basis that the dismissal was unfair and were able to ultimately settle the matter for a considerable sum shortly before the final hearing in the Employment Tribunal.

Tom’s story:

New employment enquiries to the Law Centre remain high and as expected, many are Covid related. Over the coming months we expect to see a rise in enquiries in relation to the legitimacy (or otherwise) of insisting staff are fully vaccinated, ongoing health and safety concerns in the workplace as a result of the pandemic and the effect of the termination of the furlough scheme which may have a devastating impact on many. We shall report back in full next year!

As ever, we have dealt with a mixed bag of enquiries over the last year including discrimination, unfair dismissal, redundancy, non-payment of wages, and many Covid-related enquiries. A flavour of some of those enquiries is given; see right.

Tom had been absent from work as a result of ill health for over a year. Unfortunately, his medical prognosis was that he would struggle to return to work in the foreseeable future. His employers had begun capability proceedings which would inevitably lead to dismissal. We became involved and were able to negotiate a favorable termination of employment together with a significant ‘settlement’ package. Due to terms of settlement, our client was able to move seamlessly to appropriate welfare benefits.

Derbyshire Law Centre - Annual Report 2020 - 2021

6

Just in Time Project

The Just in Time project started in June 2019. It provides specialist employment advice for clients who are referred by health professionals. A rapid referral route has been set up with the aim of giving advice within 48 hours of referral. We have found that when advice is given at an early stage, issues are more likely to be resolved without the need for legal action. This saves time, reduces stress experienced by clients, and avoids conflict with employers.

With our assistance, clients are often helped to stay in employment, but where that is not possible, further advice, assistance and representation can be provided in relation to ongoing issues or legal action. As well as achieving employment outcomes including financial benefits such as continued or enhanced income, the project aims to improve health and well-being. Where there are multiple issues, clients can be referred to the Law Centre’s other services - for instance, housing or debt.

Case study - Michaela’s story

Michaela was newly qualified and working in a busy environment. Although she enjoyed her work, she began to have problems with her colleagues who bullied her, making comments about her age and work experience. They gave her menial tasks so she was unable to use her qualifications. Michaela developed work-related stress and depression. She raised the issue with her employer, but they didn’t take any action to help her. Michaela lost all trust in her employer, and resigned. She was then referred to us for advice. We helped Michaela with an Employment Tribunal claim for age and disability discrimination and constructive unfair dismissal. A settlement was reached and Michaela found new employment.

The Just in Time project has been evaluated by staff at the Centre for Regional Economic and Social Research at Sheffield Hallam University, and a copy of the report can be found on the News page of the Law Centre website. The report gathered the views of clients and other stakeholders – for example referring agencies and funders – and is very favourable.

The Just in Time project has been funded by Derbyshire Public Health and the Legal Education Foundation. We hope that further funding will enable us to continue the project, and to expand its reach so that more people can be helped to find an early solution to their legal problems in employment.

Case study - Graham’s story

Graham had been working for his employer for 6 years. He had longstanding health issues which his employer was aware of. Graham and his manager arranged a system of working which suited him – he was able to take breaks when he needed to, and if he had to go home early or come in late he texted his manager rather than use the formal absence procedures. However, only Graham and his manager knew about this arrangement. The manager left, and Graham’s new manager refused to continue the arrangement. We helped him raise a grievance, pointing out that the arrangement between Graham and his manager had been a reasonable adjustment for a disability. The employer accepted this and Graham was able to build a positive relationship with the new manager and stay in his job.

“I do believe the project’s a life saver for me and it’s certainly helped my stress levels go down because I knew I had the backing of the law then and what I thought I was entitled to, was correct.” (client)

Derbyshire Law Centre - Annual Report 2020 - 2021

7

Legal Support for Litigants in Person (LSLIP)

In July 2020 we were invited to submit a bid for funding under the Legal Support for Litigants in Person Grant (LSLIP), funded by the Ministry of Justice, administered by the Access to Justice Foundation.

We were successful in our bid, which is a first in that the LSLIP project is a collaboration, and has seen us establish a new and efficient working relationship with our partners, Central England Law Centre. The relationship has given huge benefits to both partners, and continues to blossom and go from strength to strength.

As a result of the LSLIP grant:

“Once again thank you…I sincerely appreciate your input and the time spent.”

Since 1 April 2013, Legal Aid in employment has been restricted to cases of discrimination in employment. However, thanks to the LSLIP grant, we are effectively able to turn back time and provide assistance as if there is in fact generalised all-encompassing employment law Legal Aid funding. We are able to help clients to litigate a wide range of claims that simply would not be possible without the LSLIP funding.

Previously, our funding streams were limited to 6 hours casework in ‘exceptional circumstances’, whereas we now have the funding to work without such a restriction, with the added bonus of providing advocacy and representation.

Case study - Reece’s story

Reece had been signed off from work due to ill-health. He was paid company sick pay for 6 months. He was then informed that he was not actually entitled to company sick pay, but statutory sick pay, and was told that a deduction would be made to recover the overpayment from his wages. We issued a grievance on Reece’s behalf, and the employer responded, agreeing that they would not take any action to recover the alleged overpayment from Reece’s wages.

In the first 6 month of the project (1st October 2020 to 31st March, 2021):

467 clients were helped under the LSLIP funding.

522 recorded hits on the ‘Lip Service’ pages on our website.

Derbyshire Law Centre - Annual Report 2020 - 2021

8

Discrimination Unit Report

We currently hold a legal aid contract in discrimination which allows us to provide specialist advice and assistance focusing on the areas of employment, housing and access to goods and services. We have additional funding to provide basic advice and assistance for discrimination in employment for those clients who are not eligible for legal aid.

The work we carry out in the Discrimination Unit is best reflected through example case studies from the last 12 months:

Case study - Pauline’s story

Pauline worked in a shop. She had a mental health condition which her employer was aware of, and 2 young children, the youngest having just started at school. She had an arrangement to leave early on certain days to collect her children from school. When she returned after a period of sick leave, she was told that she would have to work until 5.30 every day but could start later in the mornings. It was difficult for her to arrange childcare, and anxiety about the change in hours affected her health. We started a claim for sex & disability discrimination in the Employment Tribunal which was ultimately settled. Pauline was very happy with the amount she received. She told us that the experience of taking action about the issues in her employment had improved her confidence and she has now found another job.

Case study - Amanda’s story

Amanda was dyslexic and referred to as ‘slow’ and ‘incompetent’ by her employer. No consideration was given as to whether Amanda would have benefitted from adaptations or reasonable adjustments within the workplace to assist her. She was prevented from undertaking key duties, as her employer believed that she was not capable of performing them due to his flawed perception of her abilities.

Amanda was suddenly dismissed by reason of redundancy. She was not given any prior notification that she was at risk of redundancy, she was not consulted, no alternative work was considered, and she was not given a right of appeal. We asserted that the ‘real’ reason for dismissal was in fact discriminatory and proceeded to issue proceedings in the Employment Tribunal. The matter ultimately proceeded to a final hearing. We provided representation and were successful in obtaining a compensatory award of £20,000.

Case study - Steven’s story

Steven, a client with a disability, applied for a job. He had a fluctuating condition and on the day of the interview he was too unwell to attend. He informed the prospective employer, who said that because he could not attend the interview, his job application would not be considered. Sometime later, a similar job was advertised by the same employer. Steven was told that because of the previous non-attendance at interview, his application would not be considered. We intervened, but the employer was adamant that he could not accept the application. We took a claim to the Employment Tribunal which was subsequently settled.

“Andrew was fantastic. He really wanted me to win my case.”

Derbyshire Law Centre - Annual Report 2020 - 2021

9

Housing Unit Report

The Housing Unit has continued to be busy over the last year and although there was a ban on most evictions until 31 May, we were kept busy by some landlords who chose not to follow the correct legal procedure to evict a tenant. These cases always require emergency assistance and often an urgent application to the court to get the client back in to their home.

Illegal evictions are time consuming for solicitors and caseworkers at the Law Centre and can be life changing for the tenants affected. We have dealt with cases where a landlord has removed and destroyed all of a client’s belongings. This can be a lifetime of personal documents, photographs and other treasured, irreplaceable items.

We have continued to work with our local authorities particularly to support clients who found themselves to be homeless. Our partnership working goes from strength to strength which means we achieve the best outcomes for clients.

The Law Centre has been very actively involved with the East Midlands Civil Court Possessions Group and we have attended all the meetings chaired by the Designated Civil Judge, HHJ Godsmark. The solicitors attending represent landlords, and local authority representatives were also in attendance. This put our solicitors and caseworkers in a good position to know which landlords were actively starting to issue possession proceedings so that we could be ready and make sure we had the resources for the County Court possession days which began in October 2020.

We have now noticed an increase in new enquiries and cases and are much busier than we were. We’ve also noticed an increase in mortgage repossession cases and expect more with the ending of the furlough scheme.

Chesterfield County Court Duty Scheme

We have operated the Housing Possession Court Duty Scheme at Chesterfield County Court since it started in 2005. This service is funded by the Legal Aid Agency and supported by funding from Local Authorities. The Duty Scheme ensures that an experienced housing adviser is present at Court on every day when possession (eviction) claims are due to be heard.

For many of the clients we meet at Court this will be the first time they have received advice on their circumstances. Lack of money, vulnerabilities or simply not knowing where to turn often prevents tenants and mortgage borrowers from seeking advice until the day of their hearing. This is what makes the emergency advice and representation service we provide so important. Representation in Court can be provided to anyone facing eviction from their home regardless of their financial resources or circumstances. Often contact at Court is the first step in the client’s journey to receiving wrap-around advice and support from housing advisers and other services within the Law Centre.

The pandemic has continued to affect the way in which cases are heard at Court but Derbyshire Law Centre has adapted to meet the challenge. An adviser continues to attend Court for all Substantive (in-person) listings in addition to Review sessions when Defendants may not speak to the Judge, but can receive expert advice on their case.

Attended:

• 20 Substantive in-person listings • 18 Review listings

Homelessness Reduction Act

The Homelessness Reduction Act (HRA) Project is now in its third year providing specialist support to prevent and alleviate homelessness for the residents of North East Derbyshire, Bolsover and Chesterfield. The project funds a full-time homelessness prevention paralegal and accepts referrals for those at risk of homelessness from local authorities, housing associations and other support services. Being a paralegal led project, Derbyshire Law Centre are able to offer wrap-around support to clients to work to resolve legal, as well as practical, issues affecting them.

As the region continues to grapple with the impacts of the pandemic, generous increases in grants and funding from local authorities enables us to get help quickly to those most in need. This year grants have been secured for clients to pay for deposits to access new accommodation, for essential furniture and white goods, for moving costs as well as providing one-off emergency welfare grants to pay for food and clothing for those in crisis.

Much of the work on the project revolves around preventing homelessness by either supporting clients to remain in their home, or ensuring new accommodation is available for those facing eviction.

Derbyshire Law Centre - Annual Report 2020 - 2021

10

Case study - a family in need’s story

A family approached us for help. They were facing eviction by a private landlord for rent arrears which had accrued due to difficulties with their claim for Universal Credit. We secured funds of over £1,000 to ensure deposits were paid for new private rented accommodation for this family of five. We were also able to fund a moving van, new furniture and essential white goods. The family were also supported to budget effectively in their new home.

Clients Assisted = 60 BDC = 9 CBC = 23 NEDDC = 28

Financial Gains = £34,160

Homelessness Prevention = 35 BDC = 8 CBC = 15 NEDDC = 12

“I wouldn’t have known what to do if it hadn’t been for Luke”

Homelessness Prevention Project

In June 2020, following the success of our Private Rented Sector Project, we launched the Homelessness Prevention Project. We are delighted that the project has been extended again, thanks to continued funding from Amber Valley Borough Council, Bolsover District Council, Chesterfield Borough Council, Derbyshire Dales District Council and North East Derbyshire District Council. This year has seen the project grow with additional funding from High Peak.

The project enables us to provide support to tenants, both in private rented properties and social housing who are facing homelessness or are having difficulties paying their rent. We can also signpost clients to other services provided by the Law Centre or other agencies.

Case study - Joe’s story

Joe initially contacted the Law Centre in July 2020 via Amber Valley Borough Council. Joe was renting a room off a live-in landlord but he was asked to leave the property as the landlord was concerned about Covid due to the fact that Joe was working.

Joe initially moved in with his girlfriend but this was at her mother’s house which wasn’t ideal and when the relationship ended he had to move out. We lost contact with Joe for a while but in March 2021 he re-contacted the Law Centre saying that he was renting a room but had been asked to move out. Subsequently Joe discovered that the person he had been paying rent to did not own the property and that the actual landlord had found out that he was living there. He wanted advice on his legal rights. Having sought advice from our housing solicitors we were able to inform Joe that he did not have any rights regarding his current situation.

But we were able to offer Joe help to find suitable affordable accommodation and a few days later he informed us that he had found a room.

Derbyshire Law Centre - Annual Report 2020 - 2021

11

Active Cases: Closed Cases: Advice only: Enquiries: 127 72 14 150

Homeless preventions: 41

Financial Gains £26,079

Amber Valley Caseworker Project

With funding from Amber Valley Council, the Law Centre is able to dedicate a full-time housing caseworker to provide legal and practical housing advice to residents of Amber Valley. By ensuring a dedicated caseworker is provided, the Law Centre is able to work with greater efficiency for the benefit of residents by employing local knowledge and forging relationships with local authority departments.

Whilst it has not been possible to see many clients face-to-face during the pandemic, the Law Centre has maintained a continual service via telephone, post and video call. Where necessary, home visits have been possible to support our most vulnerable clients to ensure no resident is left behind.

Legal advice, support and representation is provided to those clients eligible for legal aid funding of their case for housing issues including eviction, homelessness, disrepair, unlawful eviction and harassment. Numerous evictions have been prevented or significantly delayed through legal representation to defend claims before the courts. By providing early advice, coupled with referrals for homelessness prevention support, the Law Centre is able to resolve issues such as rent arrears well before a threat of homelessness begins.

The project also allows us to work closely with residents to make and manage homelessness applications. By working closely with Amber Valley Borough Council we are able to help clients collect evidence and present their circumstances in the clearest way. In rare cases where an aspect of an application might become subject to challenge; we are able to resolve issues quickly without unnecessary recourse to legal measures. By working together, the Law Centre and Amber Valley Borough Council are able to secure the best possible outcome for residents.

Case study - Fiona and Jake’s story

Fiona and Jake, a couple living in Amber Valley were facing eviction for rent arrears. It was identified that they had long suffered with disrepair in their privately rented home after the Landlord refused to keep the property in a habitable condition. After arranging for a property surveyor to complete a report; we were able to successfully issue a Counterclaim to write-off the arrears. This secured Fiona and Jake extra time in the property as well as allowing them access to Home Choice, the local housing register, to bid for alternative accommodation.

----- Start of picture text -----
30 clients advised 185
and represented Enquiries
----- End of picture text -----

“Alex was understanding and made me feel important and the whole situation important.”

Derbyshire Law Centre - Annual Report 2020 - 2021

12

Debt Unit Report

The Law Centre continues to offer free, impartial, specialist advice to anyone in debt, whatever their income or circumstances. Working effectively between September 2020 and August 2021 continued to be a challenge, trying to meet the needs of clients often facing urgent and difficult problems, but without being able to see them in person. We built on the skills we had already learnt over the course of the first lockdown, and are confident that we were able to respond quickly and effectively by phone, email and text to many emergency situations. Since returning to face to face appointments in July, we have had a steady stream of people wanting to access this service, as many people in debt find it easier to come in and talk to us in person. Since July, debt advisers Sue and Sally have been joined by Gary Steel, a trainee solicitor with Derbyshire Law Centre.

A major development in May this year was the introduction of Breathing Space. Breathing Space is a government scheme that puts a mandatory 60-day hold on all debt collection activity, from catalogue debt and bailiffs collecting council tax, to evictions based on rent or mortgage arrears. The scheme is administered by the Insolvency Service, and our debt advisors have made good use of it. Breathing Space gives people in emergency situations an immediate hold on court/collection activity, and time to either make a further court application, or consider a more long term debt solution.

Since the end of the eviction ban, we have seen an increase in people struggling to pay their mortgage, whether because they have lost their job through Covid, or been ill and unable to work at all. This is coupled with many people coming to the end of an interest only mortgage started many years ago, but now with no way to pay it off, and potentially facing the loss of their family home. The Law Centre’s specialism in housing related debt means we can offer quality advice to home owners facing the loss of their home, often in circumstances they could never have envisaged a couple of years ago.

Our debt advice provision is part of a wider team within the Law Centre, including housing specialists, homeless prevention projects, and the Money Sorted budgeting project, who all work together to make sure everyone who asks us for help gets a holistic service. We work hard to try and make sure everyone who needs our help gets that help. Our joint working approach is key to being able to make a difference to people’s lives, sometimes in a small way, such as helping someone speak to their creditors to get time to put a payment plan together, or a more major ‘re-set’, helping people write their debt off and start afresh. This can have a massive impact on their mental health and wellbeing.

Case Study - Steven’s story

Steven phoned us in a panic, as he had received an official and frightening Notice of Enforcement from High Court Enforcement Agents. They were threating to attend his property the following week to remove his belongings, due to water arrears which he had ignored, resulting in a county court judgement being made against him, and then registered in the high court. Steven was retired, and getting pension credit plus his retirement pension. We were able to make an immediate Breathing Space application for him, which stopped the bailiffs from being able to attend his property, and gave us time to help Steven make an application to the court and pay at an affordable rate.

615 participants supported 67% increase on last year

“I’ve only managed to get through it all with your help and I am now looking forward to the future for the first time in a long time. Thank you so much.”

Derbyshire Law Centre - Annual Report 2020 - 2021

13

Immigration Unit Report

This year the Immigration Unit has been very busy helping EU citizens and their families living in the area to apply for leave to remain in the UK post Brexit. We had previously been part of a national Law Centre Network project to support vulnerable people with complex cases. In October last year we were part of a successful bid, led by Nottingham Law Centre, to support vulnerable EU citizens and their families across Nottinghamshire and Derbyshire, as well as the two cities. We are responsible for Derbyshire and Derby City, working in partnership with St James Centre in Derby City. We have also dovetailed our project with the work of Derbyshire Unemployed Workers Centre supporting Polish and other EU citizens in Shirebrook and North Nottinghamshire.

It has not been easy running the project in a pandemic as we usually need to see clients face to face in order to complete their applications. As yet, no one that we have supported has had their case refused, but we are well aware that as the scheme ended on 30th June 2021, amidst a panic of last minute applications which are still being processed, there are still an awful lot of ‘pending’ cases which may fall to be refused. The Home Office reported that it was receiving over 10,000 applications a day in the last few weeks of the scheme. Worryingly, some groups continue not to be aware of the need to apply. For instance, only 2% of the total EUSS applications are from people over 65, many of whom have probably lived in the UK for decades. Everyone wants to avoid another Windrush situation.

At the time of going to press, the good news is firstly that the Home Office continues to accept late applications and is taking a pragmatic approach to getting everyone legally resident and secondly, it looks as if the Home Office is extending our funding to continue our work until March 2022.

The last year has also seen our immigration team very busy on the telephone giving detailed advice and continuing to submit applications for people during lockdown. Our project to help people with difficult Human Rights based applications who cannot afford to get legal advice came to an end in April 2021. It was funded by the AB Charitable Trust for 1 year and proved a lifeline, particularly to women who had fled domestic abuse, often with children, with no recourse to public funds. We are keen to continue this important work.

We welcomed Beth Holt full time to the immigration unit in April 2021 to help cope with the increasing caseload. The looming EUSS deadline resulted in Beth undertaking home visits in Derby on numerous occasions to see vulnerable individuals, particularly children, to assist them in making their applications; on her busiest day Beth saw more than 20 people in their homes.

Sadly, we also said goodbye to Romany Kisbee-Batho, who was an employment/ immigration paralegal. Romany did well to pass her Office of the Immigration Services Commissioner (OISC) level 1 exam, enabling her to give immigration advice, before leaving to take up a new post in London.

“I would just like to pass on my thanks to Beth and all her colleagues - all were a great help to me.”

Derbyshire Law Centre - Annual Report 2020 - 2021

14

Case study - Lucy’s story

Lucy came to the UK as a student at Sheffield University in 2000. Unfortunately, on completion of her degree, she swapped courses to one that did not meet visa requirements and so an application for an extension of her leave was refused. She was unaware of the decision at first and so she became an over-stayer and lost her place on her course. She tried to regularise her stay as soon as she found out, but was now very anxious. She had to report to the police and yet she heard nothing about her case from the Home Office. She then met her fiancé in Derbyshire and they started a family together.

We first became involved in Lucy’s case in 2008 as she was still waiting to hear from the Home Office on her earlier application. She had been refused permission by the Home Office to marry her partner. We submitted a new application to the Home Office for her and made detailed representations on her behalf based on her family life in the UK. This was finally granted in 2010 and she and her partner were finally able to marry. Lucy had suffered severe post-natal depression and her health was increasingly in crisis but she managed to continue to work and support her family. We did not act for her, but the Home Office lost her next application for further leave in 2013, which was eventually granted over a year later. The stress and uncertainty of her immigration status was impacting Lucy’s health. In 2016, we were not in a position to take on immigration casework and as Lucy could not afford a solicitor, she submitted her own application for settlement, trying to explain her family situation, which had become complicated due to Lucy’s ill health.

The Home Office rejected the application and instead granted her yet more limited leave, this time until 2020. Lucy was very upset by the decision but did not challenge it. She continued working during the pandemic but was panicking as to what application she would now have to make and so applied for the automatic 1 year extension

available to key health workers at the time. We were in contact with Lucy after this and advised that she waited for the outcome of her extension application. She waited months without a response from the Home Office, and so in early 2021 we made a Subject Access Request to find out what had gone wrong with her previous application and what her current status was. When we got the file details, we could tell that she had now lived lawfully in the UK for 10 years, her previous application was probably refused in error and that the Home Office had lost her extension application as a health worker. We had funding from the AB Charitable Trust to support people with precarious immigration status and so we were able to submit a full application and all the necessary supporting evidence for settlement based on 10 years’ lawful residence in the UK. Thankfully, it was granted in fairly quick time and so Lucy’s journey was finally over and she could feel secure in the UK.

“Thank you very much for emailing, it’s brilliant news that I have been granted indefinite leave to remain. I was pleased that the application been successful. Moreover, I could inform my employer my legal status now. After few hours knowing that I finally got the visa, I started feeling settled and happy, takes while to believe all these years worries and anxiety and stress suddenly came to an end. And I feel relieved that I can start a new chapter of life. I feel ever so grateful for your kindness and professional help. Thank you so much for your brilliant efficiency and truly amazing professionalism.”

Derbyshire Law Centre - Annual Report 2020 - 2021

15

Other Projects

We continue to work on projects and funding applications to expand the numbers of people that we can assist and to retain existing services. Recognition that some of our clients would benefit from additional support in addition to the support they get from case workers is at the heart of our projects. Despite lockdowns we are proud that we have continued to be able to support clients through the following projects:

Money Sorted in D2N2

This year ‘Money Sorted’ has embraced hybrid-working to assist participants with budgeting and financial capability, enabling them to function effectively through lockdown fluctuations. We continue to support individuals who find themselves socially isolated and digitally excluded, with limited or no income, and heightened mental health conditions exasperated by the after effects of Covid-19. This often requires a navigator to read between the lines and support the participant to piece the ‘jigsaw puzzle’ of their life together –providing wrap around holistic support to enable them to make positive steps towards training or employment, whilst addressing the fundamentals of budgeting and financial capability.

‘Money Sorted’ is one of 3 strands of the Building Better Opportunities programme (the others being ‘Opportunity & Change’ and ‘Towards Work’) and funding has been secured until June 2023 for ‘Money Sorted’.

A new development in 2021 sees ‘Money Sorted’ working in partnership with ‘Clean Sheet’, an organisation that support ex-offenders into work, thus breaking down barriers into employment and having the means to create a better lifestyle.

In January 2021 we said goodbye to one navigator as they relocated to Nottingham and we now support people in Chesterfield, Bolsover and North East Derbyshire. ‘Money Sorted’ can offer a wide range of holistic support and we are happy to ‘hand hold’ and guide clients through challenging financial times.

53[participants supported]

- Case study ‘Forgotten young people’

Knowledge of Kallum came about when carrying out a budget plan for Kallum’s parents at the beginning of 2021. Kallum is a 24yr old adult living at home with no income. He was economically inactive and living on no funds. He was socially isolated and his father didn’t approve of him paying ‘board’ or claiming benefits. Kallum was having a tough time with anxiety and mental health issues; he did not leave the house, and in the past had given up when trying to action things himself.

‘Money Sorted’ assisted Kallum to access Universal Credit remotely, combat issues with Government Gateway and ID, breaking down barriers to accessing income and becoming financially independent. From there he gained the courage to engage with ‘Youth Employability Coaches’ at DWP who are specially trained to support young jobseekers facing significant barriers to get on the first rung of the jobs ladder.

Although Kallum lived at home with his parents, ‘Money Sorted’ showed him the difference between priority and non-priority payments. He formulated his own budget plan and began to do his own online grocery shopping, he also insisted on paying ‘board’ to his parents, which in turn helped their financial circumstances.

The confidence of Kallum increased, and although he still suffers with anxiety he is having more contact with the outside world, looking towards opportunities at The Princes’ Trust and is beginning to envisage himself in an outside world.

“Money Sorted helped me to get back on my feet and become financially independent.”

Derbyshire Law Centre - Annual Report 2020 - 2021

16

Derbyshire One-to-One Bilingual Crisis Buddy Service

This successful partnership project which involved 5 partners (Derby Law Centre, Derbyshire Unemployed Workers Centre, LINKS, St James and Community Action Derby) working together came to an end in May 2021. Even with the impact of the pandemic there was a continued demand for the service. The experience and statistical information has contributed to at least one partner securing funding for a project aimed at supporting people who are Eastern Europeans and another is working on another project. Derbyshire Law Centre are or will be part of both the new projects.

The following figures are for the Shire aspect of the project only.

Opportunity and Change

This is an employment-related support project for people facing severe and multiple disadvantage. It is delivered by a partnership of community-based organisations across Derby, Derbyshire, Nottingham and Nottinghamshire. The project is part of the Building Better Opportunities Programme (BBO) which is funded by the European Social Fund (ESF) and The National Lottery Community Fund. The project is led by Framework and is worked on by our registered Social Worker, Mollie Roe and our Advocate, at Derbyshire Law Centre to offer support to individuals with multiple complex help needs to access universal or social care services in Derby and Derbyshire, and to open up their pathway to work, education or training. From the 1st September 2020 - 31 August 2021 the team supported 50 participants that were referred from partner organisations with identified support needs.

25 participants supported 25% increase on last year

Numbers per specialism

“I found both of the ladies very supportive and compassionate and kind and so helpful.”

Case study - Julie’s story

Julie had numerous physical and mental health ailments and due to Covid-19 had an overwhelming fear of people entering her home. Mollie and our Advocate took her case on during Covid-19 lockdown and during her assessment with Mollie it was decided that carers would be the best option for her. Due to Covid restrictions our Advocate regularly called Julie to ensure she felt supported and email emotional support was provided, even on non-working days. Mollie referred Julie into Adult Social Care. Our Advocate then negotiated with the team to ensure the correct process was followed, the individuals were regularly tested for Covid-19 and that Julie had full control of the visits. Julie is now awaiting a final assessment and care plan. She received a full person-centred assessment and advocacy service and will now go on to receive the support she requested and requires.

Derbyshire Law Centre - Annual Report 2020 - 2021

17

Volunteers and Work Placements

Nationally and locally, the pandemic and three lockdowns have generally had a positive impact on volunteering, as people came together to help and support those on the front line or within their communities. For many volunteers, this was physical support often associated with food and prescription deliveries. What proved to be more difficult was the continuation of volunteering in advice services, especially where face to face contact or ICT equipment was required.

For the Law Centre it took time to secure funding to purchase laptops and other equipment required by volunteers. With the equipment finally in place a protocol for remote supervision was introduced and refresher training was developed and delivered. Unfortunately, by the time everything was in place, like many other people, Isabel, one of our volunteers had taken this time to reevaluate her life and had decided not to return.

Currently we have Nancy volunteering remotely twice a week; for 8 hours. Tim for personal reasons is yet to return but stays in regular contact. Both are invited and attend staff events when available and continue to be a valuable resource for the organisation.

We are reassessing how we can adapt the assessment role to meet the needs of remote working, but we are also working on new volunteering opportunities, so watch this space.

Lockdowns continue to have a huge impact on student placements. Due to hybrid working we have been unable to commit to any student placements this year. We hope this will change in the next 12 months as we all adapt to the ‘new normal’.

“It’s such a relief to be back contributing to the work of the Law Centre again. It was hard to sit on the side lines whilst there was so much to be done. I didn’t know how home working would suit but I love it! I can really concentrate on our clients and the technology provided is easy to use and works well.” Nancy, current volunteer

Derbyshire Law Centre - Annual Report 2020 - 2021

18

View from a Trainee Solicitor

Gary Steel Trainee Solicitor – funded by The Legal Education Foundation.

I started working at the Law Centre in 2018 as a Homelessness Prevention Paralegal, working on the Homelessness Reduction Act project (HRA). In January 2021, I started my training contact and time as a Legal Education Foundation Justice First Fellow. My first “seat” was in Employment Law. I did not have any experience of Employment Law, it was all new to me, and was like I was starting at day one in the Law Centre.

Thanks to the brilliant supervision, patience and guidance of the Employment Unit as a whole, I soon got to grips with the variety of different issues the Employment Unit face on a day to day basis. I dealt with pay disputes, unfair dismissal and constructive dismissal through telephone appointments and also call backs – I did not have any face to face interaction with clients due to the Covid-19 restrictions and the national lockdown. However I do not feel that this restricted the advice or representation that I was able to provide.

My proudest moment in the Employment Unit was helping a young man who had been told he was an apprentice and paid as an apprentice, but who on a true construction of his contract was in fact an employee and was owed a substantial amount of back pay. After my involvement and application of the law, with supervision from the rest of the Unit, the employer backed down and paid my client what he was owed.

In July 2021 I moved into the Debt Unit helping and advising clients on issues such as the most appropriate debt option for them, how to dispute a debt at Court and how to deal with mortgage arrears and re-possession. The work is interesting and vast and I am learning so much from the Debt Unit advisors, Sue Allard and Sally Preece.

I will move into the Housing Unit in January 2022.

A part of the Justice First Fellowship is to develop, plan and launch a project that will promote access to justice. My project is a pathway for those who do not have recourse to public funds (focusing on victims of domestic violence), or where it requires clarification, to access free immigration, housing and homelessness prevention and family law advice (through a partnership with other services). I am still in the planning stage of the project but I hope to have a pilot up and running at the start of next year.

It has been a challenge undertaking my training contact during the pandemic. The majority of the normal supervision practices have had to end and I have had to become much more self-sufficient which has made me more confident in my choices, advice and representation. However, the supervision that I have received and I am receiving has been brilliant. I have always felt supported. There is no better place to train to be a legal aid social welfare solicitor than at a Law Centre, especially Derbyshire Law Centre.

Derbyshire Law Centre - Annual Report 2020 - 2021

19

Financial Review of the Year

As always, this is not possible without our committed funders. With core grants (and also project funds) from Bolsover District Council, Chesterfield Borough Council, Derbyshire County Council and North East Derbyshire District Councils, we were able to raise other funds through grants and contracts.

Alan Craw, Treasurer

Of first concern this year has been the effect of the Covid 19 epidemic on staff, their morale, the clients’ accessibility to the service and the associated costs to adapt the service to Covid 19 secure premises and homeworking. That we managed to work so effectively for our clients, speaks highly for the workers who put in so much under very trying circumstances.

In spite of a drop in the level of legally aided work (Covid 19 again), we managed our most successful year ever financially. The surplus of £118,130 allowed us to rebuild our reserves to a safer level thus satisfying both the Finance SubCommittee and the auditors. We have also been able to invest in today’s level of Information Technology making us future proof for some years to come. Full details of the accounts are available in the separate financial statements document so I will not elaborate here.

Thanks also to:

Derbyshire Law Centre - Annual Report 2020 - 2021

20

How we spend our money

1% Information and Resources 5% Miscellaneous 2% Premises

8% Administration

84% g

We are also reliant upon donations. Donations are accepted through our Facebook page. Gift-Aiding increases the value of donations.

For full information on our 2020/2021 accounts, please see our website www.derbyshirelawcentre.org.uk/about-us where you will find a full copy of the audited accounts.

Total Income 2020/2021

Donations 0.2%

Miscellaneous 0.3%

Lloyds Bank Foundation Project funding 2.2% Charged Service Income 1.1%

AB Charitable Trust - Covid Core funding 1.8% Access to Justice - Project funding 2.5%

DUWC - Help is here project 0.9%

Legal Aid Agency (Housing and Debt Contract, County Court Duty and profit costs) 6.7%

Nottingham Law Centre - EUSS project 3.5%

Charities Aid Foundation - Project funding 0.4% The Law Society - DAS Trainee Solicitor 2.1% Alex Ferry Foundation - Project funding 0.4% Big Lottery Fund - Help Through Crisis 1.9% Derbyshire Dales District Council - Project funding 0.7% Legal Education Foundation - Trainee Solicitor and Just in Time project 5%

Chesterfield Borough Council - Grant and projects 9.2%

Derbyshire County Council - Grant and project funding 12.5%

European Union - D2N2 - Project Funding 10.5%

N E Derbyshire District Council - Grant and project costs 7.8%

Law Centres Network - Covid and project funding 11.3%

Ministry of Housing, Communities and Local Government – Project funding 1.6%

Bolsover District Council - Grant and projects 4.8%

Amber Valley Borough Council - project funding 3.9%

MaPs EMMA Project 8.6%

Derbyshire Law Centre - Annual Report 2020 - 2021

21

Our People and Culture

Last year, as a result of Covid and the realisation of the impact of this on staff, we realised that, although Derbyshire Law Centre is built on an unrelenting ambition to increase access to justice and help those most in need, communicated in our mission statement, there is a need for that ambition to be harnessed to a culture of kindness, respect and support for staff and volunteers. We are committed to creating a safe and respectful working environment where all staff and volunteers feel valued, where they recognise each other’s contributions, where they know that inappropriate behaviour won’t be tolerated and where they feel safe and supported.

Our commitment to these aspirations is reflected in our newly created core values, co-created with staff, which guide us. These are:

Respect

To treat everyone with integrity and respect. To value and respect each other’s expertise and diversity. To take responsibility for what we do and support each other to succeed.

Create

Like many other charities and organisations, this year has been extremely difficult for us, as we worked hard to manage the impact of Covid-19 on our organisation and clients. Our staff showed incredible commitment and resilience to keep delivering the service for our clients, while managing significant personal and professional challenges.

Equality, Diversity and Inclusion

We are committed to eliminating unlawful discrimination and to promoting equality, diversity and inclusion within all our policies, practices and procedures. The equality, diversity and inclusion working group is now meeting regularly and has started to look at how we make further improvements including improving accessibility to our services. We have committed to, and secured annual training this year for all staff, volunteers and trustees.

Wellbeing

The pandemic and subsequent changes to how we work have made us think more about the wellbeing of staff. We already had a good support system in place for staff but have been fortunate to be able to offer external support, thanks to the LCN (Law Centres Network) who realised the difficulties faced by staff during the pandemic. In addition we have held virtual coffee mornings and zoom quizzes and have already started to create a wellbeing policy to ensure that this continues to be a priority for the organisation as we adapt to the new normal.

We are proud to retain ‘Disability Confident Employer’ accreditation.

To respond to changing needs. To be innovative and resourceful.

Collaborate

To collaborate internally and externally. To listen and share. To work as a team using all of our expertise and skills together to get the best outcomes.

Care

To show that we care. To promote personal wellbeing for everyone – our staff, volunteers and clients. To adopt safe and healthy working practices.

Derbyshire Law Centre - Annual Report 2020 - 2021

22

Gender of employees and board members

----- Start of picture text -----
80
Female
70
76%
60
50 Male
Female 53%
40
47%
30
20 Male
24%
10
0
All employees Board members
----- End of picture text -----

----- Start of picture text -----
Disability or long term health condition of
80
employees and board members
70 73%
60
60%
50
40
36%
30
20
20%
10
4%
7%
0
Have a disability Non-disabled Prefer not Have a disability Non-disabled Prefer not
or long term to say or long term to say
health condition health condition
----- End of picture text -----

----- Start of picture text -----
All employees
----- End of picture text -----

----- Start of picture text -----
Board members
----- End of picture text -----

Ethnicity of employees and board members

----- Start of picture text -----
100
100%
92%
80
60
40
20
8% 0%
0
BAME Non BAME BAME Non BAME
All employees Board members
----- End of picture text -----

Age ranges of our employees

Age ranges of the Board

under 25 yrs = 12% under 25 yrs = 0% 26 - 35yrs = 16% 26 - 35yrs = 7% 36 - 45yrs = 12% 36 - 45yrs = 0% 46 - 55yrs = 32% 46 - 55yrs = 13% 56 - 65yrs = 28% 56 - 65yrs = 13% Over 65yrs = 0% Over 65yrs = 67%

Derbyshire Law Centre - Annual Report 2020 - 2021

23

Our Performance

Type of enquiries

Enquiries Number of enquiries advised on during 1.9.2020 - 31.8.2021 = 4931 Up by 9% from last year Cases Number of cases opened during 1.9.2020 - 31.8.2021

----- Start of picture text -----
Community Care 1%
Consumer/General Contract 2%
Other 15%
Welfare Benefits 0.2% Debt 13%
Money Guidance 1%
Discrimination 2%
Immigration -
Asylum 10%
Employment 23%
Housing 28%
----- End of picture text -----

= 1244 Up by 13% from last year

----- Start of picture text -----
Family 5%
----- End of picture text -----

----- Start of picture text -----
Clients’ economic status
500
422 Type of cases
400
285
Money Guidance 3% Community care 3%
300 284 Immigration - Asylum 13%
238
Debt 34%
200
125
Housing 30%
100 125
71
23 25 26 19 Discrimination 2%
3 3 5
0 Employment 15%
Carer Employed Employed Full-Time In Training Unemployed Retired Self Unfit to Not Other Prefer not
Full-Time Part-Time Homemaker Education Employed work known to say
Number of clients
----- End of picture text -----

Derbyshire Law Centre - Annual Report 2020 - 2021

24

Where do clients live?

Where do our callers live?

----- Start of picture text -----
Other 3%
South Derbyshire 1%
Amber Valley 11%
Nottinghamshire 5%
North East
Bolsover 15%
Derbyshire 21%
High Peak 4%
Chesterfield 27%
Erewash 2%
Derbyshire Dales 6%
Derby City 5%
Gender of our clients
60
50 Female Age ranges of
54% our clients
40
under 24 yrs = 13%
Male
25 -34yrs = 21%
30 38%
35 – 49yrs = 32%
20 50 – 64yrs = 25%
Prefer not Over 65+yrs = 4%
Non
10 to say Prefer not = 5%
Binary
7% to say
1%
0
----- End of picture text -----

----- Start of picture text -----
South Derbyshire 1.5% Other 2%
Outside East Midlands 6% Amber Valley 9%
Nottinghamshire 3% Bolsover 10%
North East
Derbyshire 17%
Chesterfield 26%
High Peak 6%
Erewash 5%
Derbyshire Dales 6%
Derby City 9%
----- End of picture text -----

Disability or long term health condition of our clients

----- Start of picture text -----
60
57%
50
40 43%
30
20
10
0
Have a disability or long Non-disabled
term health condition
----- End of picture text -----

Derbyshire Law Centre - Annual Report 2020 - 2021

25

Client Feedback

“Very polite, professional service all round.”

“Very good service, polite people and well impressed with service.”

Feedback

We value the feedback we receive from our clients. It is reported to our Management Committee quarterly. Of the 977 feedback questionnaires sent to clients, 71 (7.3%) were returned. 97% of those returned gave positive feedback. We are now collecting client feedback electronically. On initial review this approach appears to have slightly increased the number of responses.

“I can’t thank you enough for your help and support.”

“Thank you for your support. I feel better in myself and my mental health as improved.”

Complaints

“Got so much more from this service than I would have thought possible.”

We received 2 complaints between April 2020 to March 2021. Both complaints were related to the Law Centre not advising or taking on the work. On investigation it was found that both enquiries had been assessed appropriately and that the decision not to assist was based on, or a combination of the following reasons; client residing outside of the geographical area for the funding, the Law Centre not specialising in the area law required or the person not providing enough information for an assessment to be made.

“All in all, made me feel I wasn’t on my own, and there is help out there.”

Google Reviews

“Without the help and advice from the adviser I wouldn’t have been confident to deal with issues on my own.”

“Exceptional service. I am very grateful to everyone who has helped me - Thank you.”

We received 6 reviews. Overall we are rated at 4.2 stars. A response was provided to each negative review/comment received.

Gift and donations

This is the first year that staff have not received any ‘Thank You’ gifts, which has been put down to the office being closed rather than clients not being grateful for the support they have received. However, this year has seen a large increase in donations to the Law Centre and we have received a number of large ones, including one in four figures.

“Made me feel important. This service has been a great help to me and others priceless - thank you.”

“I am truly grateful for your help. I would highly recommend your company to anyone needing help like I did.”

Thank you to all that have donated financially or sent cards, it is really appreciated by all the staff, volunteers and trustees.

Derbyshire Law Centre - Annual Report 2020 - 2021

26

Other achievements

A fond farewell to Steve Taylor

31 years after joining Chesterfield Law Centre, Steve Taylor has taken early retirement.

Staff, volunteers, and trustees past and present would like to say a huge thank you to Steve for all he has contributed to the Law Centre during the last 31 years.

Steve joined a team of another two staff members: Clare Lodder (Coordinator) and Jane Petrie (Housing Solicitor) and was later joined by Russ de Haney who specialised in employment and immigration law. Those were the heady days of the miners’ strikes, a time when Steve assisted many families who were at risk of being evicted due to no wages being paid.

During his career at the Law Centre, Steve became well known for his passionate focus and determination in asserting the housing rights of his clients. He was particularly unafraid of challenging public bodies and became well known to our local housing authorities.

Steve is also known within the organisation to be a Legal Help specialist – dropping everything to advise homeless people living on the streets and young people being turfed out by their families. He would take them on, as he did with other cases, do the essential work required, thus staving off evictions for countless families

across Derbyshire. He has certainly kept many families together by ensuring they had a roof over their heads.

He also specialised in community care law for a while, assisting many disabled people, advising them of their rights and reintegrating them into the community from care homes.

Steve has been a dedicated worker and fantastic colleague to so many staff and volunteers over the last 31 years. His dedication and hard work has made a huge difference to the lives of so many Derbyshire residents. Steve is pretty amazing, and kind, and will be sorely missed by everyone.

All the very best Steve and thank you for all you’ve done. Thank you for your hard work and dedication to the Law Centre and everything it stands for.

Presidency for Lisa

Earlier this year our housing and discrimination solicitor, Lisa Haythorne, was re-elected as President of The Sheffield and District Law Society for a second term. She is delighted to have been given the opportunity to continue her Presidency and to continue to work with not only high street firms, but also firms that still provide legal aid work, which she feels can be a forgotten part of the profession.

Lisa’s chosen charity 2021- 2022

Lisa Haythorne, President of Sheffield and District Society 2021-2022

This year The Sheffield and District Law Society will be raising funds money to support The Elm Foundation (registered charity no 1007317) which supports women, children and men who are affected by domestic abuse. The charity is based in Chesterfield and works throughout Derbyshire to prevent domestic abuse and to provide support and protect those who experience it. They are a port of call for anyone who is living in fear of a family member or partner/ ex-partner – they listen, they advise, and they can offer safe refuge. The charity believes everyone should have freedom from domestic abuse. No-one, no child, family or person, should live in fear of a family member or partner/ex-partner.

Steve Taylor, at the office on his last working day.

Derbyshire Law Centre - Annual Report 2020 - 2021

27

Yorkshire Legal Walk

On 24 June a team from Derbyshire Law Centre completed The Yorkshire Legal Walk, raising a total of £608. It was the biggest year for participants! The walk started down at the courts with staggered start times for teams Team Derbyshire Law Centre at the end of the walk due to Covid restrictions and ended at OHM where

there was a glass of Prosecco provided, sponsored by Arena Group.

The money raised will go to the Access to Justice Foundation that distributes funds to improve people’s access to social justice and will make a huge difference.

Assisting deaf people to access our legal services during the pandemic

As part of our ongoing commitment to working with deaf people we have improved our website and set up clinics, improving accessibility for this group of people.

Staff at Derbyshire Law Centre realised that deaf people particularly BSL signers were having difficulties in accessing telephony based services. In response to this need we have created 6 BSL videos on our website. These give detail on how to access each specialist area of law service.

“The videos are informative and useful for deaf people to be aware of Derbyshire Law Centre’s services. This will help them to be more included in society and help them to resolve their problems independently with the support from a sign language interpreter.” Sarah Tupling, Chairperson, Deaf-initely Women

Deaf BSL clinic

In response to the growing need for deaf people to access advice services, we have created BSL appointment slots. We continue to work with a local BSL interpreting charity: Communication Unlimited where we connect digitally via zoom to access their interpreting services.

We can now see deaf people in one of our interview rooms,

Matt and Joe at the BSL Clinic

in person or via Zoom, accompanied (but separately) with a sign language interpreter and a advisor. In the interview room there is a large TV screen connected to the laptop where the advisor can see /hear the interpreter. This provides a very flexible service for deaf people in deciding whether to come into the office or via Zoom.

“This is a brilliant service. I used this to advise one of the deaf clients that I support. It is very flexible as it gave my client and I the choice on how to access the service. Thank you Nikki, Matt and Joe.” Agnieszka Latif, support worker

Derbyshire Law Centre - Annual Report 2020 - 2021

28

Thank you to our Trustees

Our board of Trustees, known as our Management Committee have continued to meet via Zoom and it has been another busy year. We have seen changes to our board with the loss of Cllr John Boult and Cllr Angelique Foster, following the County Council elections in May. We would like to thank John and Angelique for all their support. In July we welcomed their replacements, Cllr Philip Rose and Cllr Jack Woolley.

We have also elected a new Chair, Cllr Jenny Flood and Vice Chair, Rob Busby, following the resignation of Michael Gordon as Chair of the committee in June. Michael was Chair of Derbyshire Law Centre since the AGM in November 2019 but held the position of Chair previously in 2009-10, Vice-Chair in 2012, Chair in 13/14 to Nov 17. Thank you to Michael for the time he has given to the Management Committee and to the work of DLC. Michael’s patience, expertise, dedication and continued support for all staff and volunteers has made a real difference. Thanks also to Michael for his help enabling us to secure the initial funding from BDC and AVBC.

We also said goodbye to Chris Collard and welcomed Sasha Lawrence, a newly co-opted member.

This year’s calendar of meetings has included a full review of governance and we have begun the process of reviewing our governing documents, our Memorandum and Articles of Association, all approved at the last AGM. This has been a huge task but a very worthwhile and necessary one. We are looking forward to implementing improvements in the next 12 months and beyond.

See below for details of our Management Committee members: Members in blue will remain on the Committee until the AGM when new committee members will be elected.

Our Mana ement Committee Members g

Representative Representing
Councillor Howard Borrell Chesterfeld Borough Council
Councillor John Boult(until 06/05/21) Derbyshire CountyCouncil
Rob Busby (Vice Chair from 30/06/21) Individual member
Chris Collard(until 20/08/21) Individual member
Alan Craw (Treasurer) Individual member
John Duncan Brightlife
Councillor JennyFlood(Chair from 30/06/21) Chesterfeld Borough Council
Councillor Angelique Foster(until 06/05/21) Derbyshire CouncyCouncil
Michael Gordon(Chair until 30/06/21) USDAW
Colin Hampton Derbyshire Unemployed Workers’ Centres
Sasha Lawrence
(co-opted member from 30/06/21)		 Individual member
Councillor Duncan McGregor Bolsover District Council
Councillor Alan Powell North East Derbyshire District Council
José Rodgers Mental Health Carers Association – Chesterfeld and
North East District
Councillor PhilipRose(from 01/07/21) Derbyshire CouncyCouncil
David Shaw Chesterfeld Citizens Advice
Julie Skill Derbyand District Law Society
Councillor Derrick Skinner ClayCross Parish Council
Elaine Tidd Individual member
Angela Webster StaveleySeniors
Sarah White(Secretary) Individual member
Councillor Mick Wilson RipleyTown Council
Councillor Jack Woolley (from 01/07/21) Derbyshire CouncyCouncil

Derbyshire Law Centre - Annual Report 2020 - 2021

29

Our Members

Individual Members

Amanda Astle

Shay Boyle Robert Busby John Alan Craw Chris Collard Andrew Cross Chloe Doxey Rachel Driver David Eccles Graham Fairs Terry Gilby Patricia Gilby Ruth George Mark Grayling Mike Greenhalf Mary Honeyben Trevor Hughes Linda James Genet Morley Kevin Morley Dennis Mullings Martin O’Kane Enid Robinson Clarke Rogerson Hazel Rotherham Y Sorefan Marion Thorpe Elaine Tidd Alison Westray-Chapman Sarah White

Organisational Members

50+ Inspired Group

African Caribbean Community Association BrightLife Age UK - Derby and Derbyshire Aldercar and Langley Mill Parish Council

Asian Association of Chesterfield and North Derbyshire Ault Hucknall Parish Council Bamford with Thornhill Parish Council Belper Town Council Bradwell Parish Council Bretby Parish Council Brimington Parish Council Burnaston Parish Council Chesterfield Ability C’field and North Derbyshire Tinnitus Support Grp

C’field Constituency Labour Party C’field Liberal Democrats C’field Muslim association Chesterfield Children’s Centre Citizens Advice Chesterfield Citizens Advice Derbyshire Districts Clay Cross Parish Council

Community Mental Health Team - Chesterfield

Cruse Bereavement Care Deaf and Hearing Support - Chesterfield

Derby and District Law Society Derbyshire Alcohol Advice Service Derbyshire Gypsy Liason Grp Derbyshire Unemployed Workers Centre

Eckington Parish Council Elm Foundation

Elmton with Creswell Parish Council Friends of Poolsbrook Country Park Grassmoor, Hasland and Winsick Parish Council

The Guinness Partnership Hartington Upper Quarter Parish Council

Heanor and Loscoe Town Council Heath and Holmewood Parish Council Hulland Ward Parish Council Links CVS

Matlock Town Council

Middleton by Wirksworth Parish Council Muslim Welfare Association - Chesterfield and North Derbyshire NE Derbyshire Labour Party North Derbyshire Community Drug Team

Mental Health Carers Community - Chesterfield and North Derbyshire Old Bolsover Town Council

Our Vision Our Future Overseal Parish Council RELATE C’field Ripley Town Council

Rural Action Derbyshire SAIL

Sanctuary Housing Shirland and Higham Parish Council Sight Support Derbyshire SPODA Staveley Seniors Forum Staveley Town Council Stenson Fields Parish Council Stoney Middleton Parish Council Stonham Housing Assoc

The Volunteer Centre - Chesterfield and North East Derbyshire Tibshelf Parish Council

Touchstone Community Development Ltd

TRUST

UNISON - CBC UNISON - NEDDC

Unstone Parish Council USDAW - Chesterfield Whitwell Parish Council Wingerworth Parish Council Winster Parish Council Wirksworth Town Council

Derbyshire Law Centre - Annual Report 2020 - 2021

30

The Team at Derbyshire Law Centre

----- Start of picture text -----
Sue Allard Madison Aspinall Helen Bagley Wendy Bell Matthew Brown Sharon Challands Jane Clarence Liz Clarke Administrator
Solicitor Homeless Co-ordinator Administrator Solicitor (Housing) Co-ordinator Administrator Administrator (Finance)
(Housing and Debt) Prevention Worker (Strategic Lead) (Reception) (Offices & Resources) (Caseworker Support) (Reception)
Assessment Advocate for Lisa Haythorne Laura Holland Beth Holt Tracey Humphries Paralegal Romany Kisbee-Batho Patrick Macken
Supervisor Opportunity and Solicitor (Housing, Debt Solicitor (Housing) Solicitor (Employment Administrator (Housing and Debt) Paralegal (Employment Advice Worker
Change and Community Care) (until 23/06/21) and Immigration) and Immigration) (Employment)
(until 24/05/21)
Tony McIlveen Andrew Montgomery Kate Morgan Hilary Nelson Personal Navigator Alex Pearce Sally Preece Luke Ridge Mollie Roe
Senior Solicitor Advice Worker Paralegal Advice Worker For Money Sorted Advice Worker Advice Worker (Debt) Legal Executive Social Worker for
(Immigration and (Employment) (Homelessness (Housing and in D2N2 (Employment) (Housing) Opportunity
Employment) Prevention) Community Care) (until 15/01/21) and Change
(until 31/03/21)
Gary Steel Ellen Taylor Steve Taylor Nikki Tugby Teresa Waldron Kev Weston Joe Wilson Troy Wilson Carmen Yates
Trainee Solicitor Advice Worker Advice Worker Coordinator (Reception Co-ordinator Homeless Homeless Business Admin Personal Navigator
(Employment) (Housing and and Assessment (Communications, Prevention Prevention Worker Apprentice For Money Sorted
Community Care) Services) Projects and Worker (until 06/08/21) (until 05/02/21) in D2N2
(until 18/08/21) Fundraising)
----- End of picture text -----

Derbyshire Law Centre - Annual Report 2020 - 2021

31

Our Organisation

Derbyshire Law Centre, 1 Rose Hill East, Chesterfield, S40 1NU

Registration details: Derbyshire Law Centre is a company limited by guarantee: 2453081

Registered Charity No: 702419

Solicitors Regulation Authority: Practice No 71302

Auditors: Mitchells Chartered Accountants & Business Advisers, 91-97 Saltergate, Chesterfield, Derbyshire, S40 1LA.

Contact us

Contact us between 9.30am and 4.30pm Monday to Friday.

We have appointments available in offices throughout Derbyshire: Bolsover, Buxton, Chesterfield, Eckington, Ilkeston and Ripley. We can also arrange for you to talk to a specialist via telephone or Zoom.

Contact us on: 01246 550674 or 0800 707 6990 Email: dlc@derbyshirelawcentre.org.uk

Text: 07781 482826

Textphone for deaf people: 18001 01246 550674

How you can help

With your continued support we can continue to uphold justice, offer advice and make a difference to the lives of so many.

Donate - visit our website to find out how you can help by donating. www.derbyshirelawcentre.org.uk

Like us on Facebook and follow us on Twitter and Instagram to stay up to date with our latest news, photos and videos.

@derbyshirelawcentre

@DerbyshireLC

Derbyshirelawcentre

Become a member - if you believe in what we do why not become a member. Contact us to find out more.

Working to protect your legal rights

Designed by North East Derbyshire District Council 11365

COMPANY REGISTRATION NUMBER: 02453081 CHARITY REGISTRATION NUMBER: 702419 Derbyshire Law Centre Ltd Company Llmited by Guarantee Financial Statements 31 March 2021 MCABA Llmited Va Mitchells Chartgred Accountants & Stalulory Auditor 91-97 Sallergale Chesterfield Defby&hire S40 1LA

Derbyshire Law Centre Ltd Company Limited by Guarantee Financial Statements Year ended 31 March 2021 Pagg Trustees, Onnual ￿port lincorpoollhg the direcloT'S report) Independent auditor's report lo the members statement bf financial activ1(￿6 linclitdin9 incom2 and expendItU￿ account) 18 23 Stslementof financlal position statement of cash flows 26 Notes 10 the financial slalements 26 Thg folk>win9 pages do not forin part of the flnanclal ststements" Delailed statement of linancial activf£ies

Derbyshire Law Centre Ltd Company Limlted by Guarantee Trustees. Annual Report (Incorporatlng the Directorfs Report) (cpnunuodj Year ended 31 March 2021 The trustees, who are also the di￿￿or8 for the purposes of Company law, present their report and the naneial slalements of the charity for thé yéar ended 31 March 2021. Reference and admini5trntlve detall Reglstored charity name D6rbyshire Law Centre Ltd harlty relllstratlon numbèr 702419 Company reglstration number 02453081 Principal offlce.and regl$tered 1 Rose Hill East offlce Chest9rfield Derbyshire S40 1NU Thg trustees Ms J Fbod (Chairl Mr R Busty (Vlce Chalr) Mr A Craw ITrea$uterl. Mr H Borrell Mr J Boull Mr C Collard Mr J Dunca Ms A Foster Mr M Gordon Mr C Hampton Mr D McGregor Mr A Powell Ms J Rodgors Mr D Shaw Ms J Skill Mr D Skinner Ms E Tidd Ms A Webster Mis8 S Vvhite Mr M Wilson Company secretary Mis$ S White Audltor MCABA Limited Va Mrtchells Chartered AG¢ounlanls & Statutory Auditor 91-97 Sa￿ergate Chesterfield Derbyshire S40 1LA

Derbyshire Law Centre Ltd Company Llmlted by Guarantse Trustees. Annual Report (Incorporating the Director's Reportl rconthiUO Year ended 31 MarGh 2021 Bankers Lbyds Bank plc 30 Rosa Hill Chesterfield Derbyshlre S40 1LR Worf(ers group Mrs S Allard Mr5 H Bagley Mr M Brown Mrs S Ch8lland8 Mr8 L Haylhorne Mrs L Holland lurilil 24 June 2021) Miss B Holl Mr P Macken (from 4 January2021.1 Mt A Mcllveen MrA Montgomery Miss S Preece Mr L Ridge {frcth Z4 June 20211 Miss M Roe Mr G Steg1 (from 17 February 20211 Ms E Taylor Mr S Taylor (until 18 Au9USt 20211 Mrs N TLJgby Ms T Waldron

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report (Incorporatlng the Directorfs Report) (continued) Year ended 31 March 2021 .structuro, governance ahd management Gonsts7ut￿￿ The organigalion is a charilable" company limited by guarafttee, incorporaled.on 15 December 1989 and registered as a charily on 1 January 1990. The Company was establighed under a Mèmorandum of Association whSch established the objects 8nd powers of chaTitable company and is govemed under its Articles of Assockgtion. The Law Centre reviewed and revised rts Artlcles of Association to reflect. current legislation and to motB fully reflect the dir8clion of the Law Cenlre. Thi5 was approved al the Annual"General Meeting on 18 Novembgr 2015. The Managgmgnl Commiit&8 also updated their Personnel and FinanGa Sub Commillees temis ofr rofer9nce. The change of name from Chesteffjeld Law Centre to Derbyshire Law Centre was approved by s￿la1 Resolution on 13 November 2013 and ha5 Subsequent￿ been approved both the Charity Commi¥siorY and Compsnies House. Ihods of app￿ntment orelection of T￿Ste6S The Directors of the company are also Charty Trustees for the purpose5 of charity law and under th company's Articles are known as members of the Management Committee. Under the reqU1￿mentS of the Memor8nduM and Artlcles of Assoclalion, the Trustee8 Iwho fomi the Management Committee) are elacled lo seNe for a perio(l of 1 year after which they musl b9 re-etgGled al the next Annual General Meeting. Currenlly jhe￿ are 20 members, wllh 14 electsd al the annual general meeting and a further 6 members nominated as representatives by core funders. During the year th8re were no changes to membership on the Committee. We currenlly have no vacancies on Ihe Committee. There 15 a full list of Trustees on page 2 of the Trustee's report. The Trustees seek to ensure that the diversity of mombor$hip of the Management Committee reflects the dDiersily of the local communities and any imbalance is addressed by way of co-oplions. The Trustee$ seek to maintain a broad skills mix. Currently personnel, finance. GommunrAlion and community liaison $kllLg ar¢ wo11 rep@sented. Owanisational Structu￿ and d9clslon-making polknes The Management Committee meets every ttvo months and is re$ponsible for the Strateg￿ d£rec110n and poliGy Df the Gharily. The Management Committee includes a Chair, VI￿ Chair, Secretary (also the Company Secretaryl and Tressurgr. In June 2021, the Chaii, Michael Gordon, resigned as Chair of the Committoe dup to health i55ues. At a meeting in late June Jenny Flood was apprc)ved as Chair and Rob Busby replaced Jenny Flood as Vice Chair. All offKer positions are fill&d. The Manag8m&nt Committea has. ￿ sub committees: Personnel Sub-committee and Finance Sub- Committee. Each suLNcommitteé consists of al least lour Managernenl Committee members, with Staff normally in attendance, and meet al least on 8 quarteTty basis, The Management Committee devo￿e$ the responsibility for the operallonal runnlng of the charity to a 8tsff management col￿t￿e, known as Wotkers Group. Workers Gr0￿p is currently made up of 80li¢itors 141, legal exe¢thives 121, ¢eseworketB (41, Ir8ihee sollllors12). social WOTker {1 } and co-ordinators (41 and has respohsibllity for the smooth ruhnlng of the 5efVtces, the day lo day operational management of the Cenlre, indNidual supervision of the staff

Derbyshire Law Centre Ltd Company Limlfed by Guarantee TTUStgos' Annual Report {In¢orporating the Dire¢tor's Report) {W71kn1￿d) Year ended 31 Ma￿h 2021 team and also ensuring that the team continue8 to develop skills and working practices in line best pracllce. The Tole and mak9 up ol Wotkers Group has been reviewed in the last year, One caseworkgr and 4 project workers fulfil contract targets. Fiv& admin workers, a 5es8ion $up&Nisor and a paralegal pr￿de adrninislratwe sUPPQrtlo all Workers Group staff. PolKi95 adopled for Ihg induGlion and Iraiiping of Trusl8es E￿lIng Trustees are alrèady famlliar wf(h the practical wort(. of the. charty, havlng visited the .off (pre CovirJl andlor spoken to Staff. Additionally, new and exlsling Trustees are invited lo meet with one of the Cehtre Co-ordlnalor8. Teresa Vwdldron or Helen Bagtey. At this meetlng, the Co-ordinator work5 through an ind(Jdioh pad( with tho Iwstae covering: - The rights and re$ponsibiif(ies of Management Commillee membet$. The main documents whlch set oth the operatlonal framework for the charty including. the Memorandum ofArttcles. Resourclng and the current flnanclal poslllon 29 sel out In the latest publlshed accounts. FLrture plmns and objectives. In addition, ￿eM￿rS are required lo complete a skills audit form so that training can be identrfied to ¢nsurelhal they are able to Participate fvlly in thelr role. Along with all staff, Members of thè Management Commillag are now required to undertake annual training on Equality and Diversty as well as GDPR. All members are made aware.of how to declare an interest and are reminded at every meeling. All Managemonl Committee rnembeTS ale alBO included in slratsgic ev9nls with Staff as a way of developing the Law cent￿,$ business 51ralegy. Tho Véanagem9nl Committee, at least annualty. rewews the 3 year finanGial strategy and 3 year busines5 plan document. Paypolicy forkey managgmentpersonnel The charf(y's dgfinition of senior management IS Staff on th8 Workers Grt)up and the Tru$t¢e5 on.the Managemenl Committee. All Trtsslees give their time voluntsrily and receive no remuneralion or'olher benefits with the èxcÈplitsn of out of pocket expensés incurred in the undertaking Df their dulles as TNsiee5 and as agreed by the Committee. The Worf<ers Group currently consists of 17 members of staff, Their salaries arè raiii$wed annually by thè Trustees and are ?et by lEferen￿ lo 'PaySca￿S and Alluwances published by the National Joint Council for local Governmet)18ervicoS. RalaÉèd party relalionships The L8w Centre is g rrember of the Law Cent￿$ Network ILCNI. The LCN is a Company Limited by Guarantee and regislered in England. Established in 1978, the LCN actg as 8 tX)-ordinating body and the VOiGe for Law Cèntres. It has a catchment area.covering England. Wales and Northorn Ireland. The LCN staff l&am provide an initial poSnt of ¢on18¢1 for those seeking infomTrlion about the wotk of Law Cenlres, both within the movemenL outside agencies and to the gengral putylic. The LCN al80

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees Annual Report Ilncorporatlng the Dlrectorfs Report) (contthu6dJ Year ended 31 March 2021 works with nat￿nwIde funders. working to help law cenlies obtain new fvnding for specrfic proje¢ls. In 2020, the LCN worked hard to assist law Gent￿ wlh the Cowid situation. Law Centres provide free legal 8dvlce and repre¥enlallon lo the poore31 and most di$8dvanlaged members of society. They Maln￿ practice in whal is loosoly tèmi¢d BoGi41 Wolfare Law. Th¢r• aro at present 42 Law Cenlrss nationally. Dert)yshire Law Centre has representatives on the Board of Tnjslees al. thè LCN, Derbyshlre Unemployed Vvorkers Cenlre. Citizens Advi¢a Cheslerfiold. CWzens A(Jvke Derbyshlre. Distrfcts, The Elm Foundation and Links CVS. Risk manag8m&nl The "Qualty Manual. s•t$ out all thé poI￿leS and procedures in rèlation to Risk Management. This is kept constantly under review. The Managemgnt Commitioe has tsken steps to miligat& rlsks Klentrfied in its Risk Assessment document which is reviewed at least on an annual basis. During 2020. a specffic Covld-19 Rlsk AssessmÈnl wa5 created and reviewed on a reguLgr basis lo refleet Ihe Government In8lruction$. Our sollc"r(ors are mèmbers of the Law Society of England and Wales. Legal Executives are members of Ihe charte￿ d Instllule of Legal Executives (CILEXI. Sollcilors and Legal ExecutNes Bre subject to the regulalory requirements of the Solicftors Regulatory Aulhorty and CILEX respectively, Includina r￿pOnsibIlItY for the supervision of non-qualified Staff, The Finance Coordinator is o mgmbgr of the A$sockg1ion of Accounting Technicians. The Law Centre i5 a150 registered wi(h the Financial Conduct Authority and the offi￿ of the Immigration Servicps Commissioner (OISCI.

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporatlng the Dlrector's Report) fconithu6(1) Year ended 31 March 2021 Objectives and activiti Ourmission Our mlsslon as a peer. led organisalion is to increase. access to justice for disadvantaged indi￿dualS and fximmunllies Ihrough the proVis￿n of quality assured, accessible, free or low cost legal advice, information and Tepresentstion lo individual8 8nd groups across our geogophical area. Ourc0￿ v&lues These are the values and principles that guidg US: To treat &veryon& wrth inlegrty and respeci To value and respect each other's exp9rtise and dwgrsty. To take responsibility f¢rwhat we do and support each other to succeed. Creale To respond to changing needs. To be innov8tDie arid resoureeful. Cullaborale To collaborate internally and extemalty- To listen and share. To work as a team u$in9 911 of.our expertise and skills togéther to get th.e best out¢omes. To show that we care. To pronK)le personal wellbeing.for everyone - our Staff. volunteers and ollenls. To adopt safe and b¢8￿hY working praCt￿e8. Ourstrateg￿ Aims The Law CentsE's key stratè9¢ airns foT the next threè financial years are.. 1) To provide and increa6e tho provision of quality assured specialist legal advEe. assistan￿ and cop￿sEntatIOn in 50aal welfare Law to mo61 the needs of useis, 5UPPOrted thiaugh th9 provision of wrap around support seNKces', 2) To Seek fvnding lo undertake project work in line with our mission slalemenl., 3) To provide an accessib19 inf(ial assessment and slgnposling servK8 lo all enquirer.s', 4) To increase and dlv9rsify th& finaDaial and other resource8 of the L8w Centre lo ensure. ils future SU5tainability, through posi(ive partnership work and gngagement with existing and potential fund•rs'. 51 To e*(end awareness: ol the rights.. and remedies aV811able to ￿nd￿ld￿81? and cDmmunf(ies and the wofk of the Law Cenlie through us8r involvgmenl, informgth)n.. publicity and.promotlonal work., 6) To gnsura that the Law Centre has well-trained and supported staff and volunl&er$ lo deliver high quality seNces. guided by a well-trainod board of trustees, reflective of the community to 8n5ure good governance. Strategic report The following sections for achiwmènts and performance and financial review form the ?Iralegic re.port of the charity.

Derbyshlre Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporatlng the Dlrectorfs Report) (conrknuedj Year ended 31 March 2021 Achievèments and performancg The 188t year wag 8 year that no-one will ever forget. Life was turned on its head and working practlce$ ¢hang$d almost beyond re¢ognilion. CoMd-1.9 was a shock to LFS all. Fortunately. we have a resilient and devoted.leath ot staff and volunteers who worked hard to see us Ihrough the wotsl of if.. All ovr offices have become Covid-19 safe slrtcl instructions to staff and volunl88rs on Covid-19 safely prLKedure8. wrth thè closure of the offlce8, face to face service5 stop'ped at the end.of hAarch 2020 and staff began lo work Irom home. Fortunately. due lo our previous investment in IT and the adaplabilty of Duf Staff, we were 8ble to ¢&rry on, almost seamlessly. Client serV￿eS were provlded through le￿phone, email, website and ZooM￿eams. Despite the challenges, we were still able lo fulfill Our main slratogi¢ alm 10 provide and. InC￿aSe the provision of quality assured 4)ecialist legal adv￿ and representation. Durlng the year, we opened 1,046 cases, a fall of approximate￿ 15Yo on the previous year. The majority of IhB fall was In our housing work which is direclty linked with the Government instruction$ lo cease evictlDns and close County Courts. Whilst there We￿ falss in the number of cases, there were k)Is of areas whera our cases increased, Debt (up 49Qkl, Discriminal￿n (up 78%), Employment lup 11.kl and lrnmigration lup 55Yo). Enquiries were also down to 4",384. a fall of 210A on 2019-20. However, our DiscriminBlion engUIFies were up by ovor 370%. communty.care and Employment a￿0 saw Some increase. Our website saw a drop In users during 2020121 by 17%, allhough the number of sessions only r¢duwl by 1%. The most accessed area in 2020121 was our seK-help infomaiion In employment. During the year, due lo the fall in housing cases and 8nquirie8, nEmbers"of slalf were furloughed for a short period of lime. Staffing has experienced some change8 a reduclK)n irt DUT Money Sorted prqect work was. countered by an incrgase in employment staff and a new lrtinee solictior. Our sfjrond offi¢9 has been invaluable during the short periods of time that the office has begn re- opened (1n.be￿een lockdownl, providlng us with adclilional space to allow social distancing for the lorge number of staff we now have. We havg reduced the staff ¢apa¢ity in our rooms, provided PPE for staff. volunteers and clients, adapted our meeting and inlerviww rooms to become GovTd-19 safe and introduced ngw procedures to ensu￿ the safety of evèryon& comirig inlo our oKices. We have been fortunate lo ¢onlinue to re￿1ve cop financial support from our Local Aulhorty partners, Che5tsrfield Borough Council, Bolsover Distrlcl Council, North East Derbyshir0 District Council and Derbyshire County CourtGil. This fundlng Continues to provide a base service, allowing the orggnisation. lo took at other funding opportunibes lo provide legal advice in new areas or on a larger s¢ab. AS our Legal Aid income has been impacted Ihpse other fuhding opportunities have tr)een welcomed and have allowed fot other areas of wort( to rneel new domand, such as employment (advising on issues rèlating lo CDvKI-191 and immigration lassisling clients wf(h EUSS applicsl'ions as ihe dèadline. draws ever closer). New IT equipment, $UGh as laptops, have also been purchased durtng Ihg year to allow for all employees lo work from homo. ParticuLgr thanks to Ihe.Alex Fery Foundation, Chaiilies. Aid Foundation, AB Charitable Trust and Community Ju$llc& Fund.

Derbyshire Law Contre Ltd Company Limlted by Guarantee Trustees, Annual Report {In¢orporatSng the Dlrectorfs Report) {¢onrJnuètt) Year ended 31 March 2021 We have als'o worked dosely ￿th the Law Cenlres Network as they helped lo gulde Law Centre$ through the {alrnost daity at some points) Covid davelopments and irtslructions from Governmgnl. A Special thanks to Jul Bishop and her tearn. We are pleased that, despite all the.challenges and changes lo working practices, we were still able t? relain our Lèxcel Quality Mark. The Assessoes report said "Despil& tho Current difficumies and challenges, the Cènlre should be highly commended for sustaining a very high level of complk8nce against the Lexeel Standard. Indeed, it ￿MaInS very cbar that compliance remains a very deep embedded part of the culture and, In Lexcel terms, the Cèntre is an exceptionally efficEnt and exceptionally MRII run organBationll" Obvious￿, we already thought that, bul we aro proud that olhers recognised that too. To summarise our $&N￿@S for the y.èar'. Spe￿.8118t SewI￿￿- Hou8lng Homelessness work remains at Ihe cenlre of our housin9 work. Local aUthorrt￿S continued lo fund nur work allowing us lo continue wf(h our Homelessness Reduction Act {HRA) project, Mortgage Rescue (Court Workl project and Homelessness Prgvention Project IHPP). Derbyshire Dales District Councll also contributed to Ihis work for the first lime in 2020 with High Peak B0￿ugh Council funding trom 2021. Thè HRA project ¢urrenlW employs one fu114ime homekssness prevention adviseT who wort¢s to support those at risk of ewction and those who need support securing new or a￿ernal￿e a¢GotnrrK)dalion. 11 work$ lo provide holistic support to enable ils clients to gain furthet independen in their accommodation and $8&k to reduce the numbers of households becoming homeless. The HRA project works in 18ndem with the HPP as the two projects havo similar objeclwe5. Presently, tho HRA project accepts intemal referraL8 from caseworkers where holistic support can Supp￿Ment the legal elements of a possession action. Examples of help provided include.. advice accessing ac¢ommodation or watbng list5-, Sgcuring grants lo pay for essential 8pplianceslfumilure- applying for DiscrelK)nary Housing Paymgnls and securing grants for tlients lo secure permanent accommodatlon. The HRA pmje¢l alyo benefits clients who, whilst still on @ low inGDme. are unablo lo access Legal Ald servi￿S bul still requlre prof￿1onal advice regarding their housin9. Since the start of the HRA projeGt in 2018, a total 321 clients have begn assisted. Advlger8 havÉ $&¢ured a lolal of £88,775 in financial g8ins for these clients from charitabb grants and DHPs for the prevention ol hom&lessn¢ss or lo secure permanent accommodation. This is in 8dd¢(ion to advice and support provKled. Derbyshire County Council aL80 remnised our homelessness worto and funded an in¢rease in staffing levels for addi(ional eviclDn work. We arè Aow able to hand hold our clients lo help them relain Dr 4)bl8in new homes. We hav8 also found i( very successlul to have funding pols to a35iSt clients lo retain or oblain new homos. These funding pts15 have been provided varlous local authorilles after reojgnising the cost effedvene5s of assistSng lenants in this way. Athbbr.Valley Borough Council has also recognised thg value of our work in Rip. and sur.rounding areas. They loo have Increased our capacity lo assi51 their residents WTth independent housing'advlce through posibve referra18 Irom the local aulhorty.. As mehlloned before, our Legal'Aid work took quf(e a hit during the year. rEducing'th8 number. of new cases by 43Yo. Our contract with Ihe Legal Aid Agency for the provt5ion af the Court Desk serviGe at Che$lorfield County Court has baen extended until 31st August 2022. This service ensures that a legal admser will be present al Court on days when pos8e88ion ¢laims are listed. The athser will meet th cli'ents on the dgyy.take inslTucbons, ¢on5ider papgrwork and represent'dofvndants in Court. All

Derbyshlre Law Centre Ltd Cornpany Limited by Guarantee Trustees, Annual Report (Incorporating the Dlrectotrs Report) fconiAnuedJ Year ended 31 March 2021 lients a5SlSted wll also re￿1ve a follow-up adwce letter and be referred for on99ing $dvi as necessary. The seNice ensures that thè m¢gt vulnerable defendants, who may not have sought advice before.the day of their hear(ng, are represented appropriately. Legislation changed requiring landloTds to provide. bnger noti￿ periods (previously 2 months, which. In¢￿8$ed to as rnuch 8$ 6 months between August 2020 to, May 2021) and the dosure of County Court buildings. In September, the courts were consideriny possession cases bul èvictions were not allowed to be caThied out by county court bailiff5 or High c.ourt Enforcement Officers except in thé most serlou8 clrcum8t8nces. DLC has, whenever the courts are open, attended Ihe Gounty Court. D.uty Desk to assist dienls face to face or", where required by the court, represented clients VH Zoom at"R" and"V hearing$. Possession claims havo also been suspended for tong per￿d$ overthe Covid-19 pandèmic which has meant a large reduclk)n in the numbèr of casas heard and e¢nseqUen1￿ a roduction iri the numbor of persons a$s￿Le￿. Where the most serious cases continue to be listed in-person we have continued lo provide a f8cÈ-ID-fa¢e 8eNice. with a duly adviser also avaijable on Ihe lekphone al times when the Court 18 addressing romotè 'rovbW cases. Following the end of the slay on cases from 31 May 2021 we are prepared FETrr a considerable increase in cases being listed and will Ensure that Ihe Court Desk sèNice rem8ins'8vailable lo all. We continue to work with the court seThi￿ to provide the best seniice for ourclEnls. Specialist ServAces- Employment Empbyrnant work has seen an increasè ovèr thg ygar. This can bp diredy attributed to the employment issues relaliftg to Cuvid-19. Furlough and redundancy have been al the forefront of enquiries. Thanks to the Community Justice Fund, Ihe Access to Justice Foundation and Local Authority funding, we hav.e been able to expand our team. For a short period we had neaTly 5 FTE staff in the employrrEnl loam. The Legal Supp¢rl for LilpJalion in Person proiect L8 funded by the Access lo Justice Foundation. It runs from Octob91 2020 10 2022. This project enab￿ us lo extend our employment service lo include ull employment tribunal representation for vulnerable clients, and to offgr a casework 5grvic8 in High The team adapted well to working from hom8 and found clients very receptive lo remote working, parbculady on the phone, ratherthan lace lo fxe. Our work in Riplpy and Ilkgslon, funded by Derbyshlre County Council, has continued, and onc8 again exceeded tarsets on telephone enquiries, albelt based from horne. We have been working on a pilot project to support those svho are either on bng-term health reiated absence from work or al risk ot long-lemi absence in Che8tethek%. Sheffleld Hallam Universty has ¢arried out an assessm¢nl to see rf the project can be extende_d into th¢ wider DeTby5hire area. The document was publiclsed In July 2021. Another success this year has been the charged for service. Principalty aimed at clients who are not eligible for free advi￿. we 8180.advise on Setlleinenl A9reer￿nts, whero the cosl of 8dvi¢e is funded by empbyers. Wllh increased redundanryes, we have advised on an increased number of sett￿ment Agrepmenls. SpeGialist SeryKes- DiscrimInat￿l. Our discrimination service in employment and 9oods ond s¢rvice5 was anotheF g.rowth aTea. Our casework In Ihls area Increa$ed by a massive 78Vh with enquSrles up 371"%: This was funded in part by our Legal Ald Agenw Dls¢rfminalion Contract

Dert)yshire Law Centre Ltd Company Llmlted by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (conllnuod) Year ended 31 March 2021 Developing discrirniffalion work has always.bggn a long tgmi goal of the Law Centre and to this end, we now h8ve a trainee solicitor undertaking discrimination work for goods and 5ervice5 a5 part of his training rotation. ID employm&nl, the Legal Atd Agency Contract has allowed us" lo increase d￿CrIMInall0n work.. Togpthei wlh Ihe Access'to Ju$ti¢e Foundalion LSLIP funding il mean8 that we can offer a dis¢riminatlDn casework Se￿￿e aeross Ihewhole of Derbyshire, Spaclallst SèThtc&s- Debt Our specialist debt seNlce8 have been funded through MaPs.{Money and Pension Sèrvtel. MaPs' contract out funding for debt advice lo various regional organisalions, one Of whiGh is Community Advice and Law SÈrvice, who bad on the EMMA IEast Midl4nds Money Advice), and Ihey. In tum. contract oul lo provKlers such as DLC. This funding is curtently until Ihe end of Ma￿h 2022. A& a result of the incrgase in staff from April 2020 and despite the_gffgGI ol COVKI lockd￿vri, casework was up by 370fi and enr4uiries up" by 3￿10. This seNice was predominantly a face lofac8 service wth high number of cllents. Fortun8tety, the staff and clients adapted well to the new way of woyking. .Specialist Services- Immigration We are the advic$ agency in Deibyshire lo promde immigralioD Ipgal advice. Our lelephone and email advice 5eNice for reS￿ents in Derbyshire continued during the yoar and, obviously, th8 EU Settlement S¢henE dominated our immigration work. Our casework increased by 55% and.enquiriè$ This was helped with fundbng Irom the Home Offce (via the Law Cenlres NelwoTkl until September 2020 and then a jolnlly funded Home Office project wllh Nottbngham Lsw Gentre, to assist vulnerable EU citizens with complax application5 to the Home Officg EU Sgttleii￿nI Scheme. 11 allowed us tu increase staff hours to meet the challenge ol this work. Our newest solicitor working on t'his area of law achieved her level 1 with Ihe OISG (offi￿ of ImmTrJralion Servicas Cotnmissionerl last year and one of our Paralegals allalned Ihls In January 2021. Alon9 with our Level 3 Law Society Immigrdtion and Asylum AcGredited Sonior Solicitor they resource our Immigration ath￿ service. DLC is registered with the OISC, whiGh allDWS U5 to provid¢ a small feg paying service. Support SemAC&S Behind our solicitors, caseworkers and project staff, we have a dedicaled Admlnk8t"raiion team and Co- ordination Unit. These sla*f provide our front of hDus8 58rviGes, Casework support, Premises management, financlal 8dmlnislration and management as well as putting togelher fundin9 bids, IT development gnd slrateglc lead. TI￿e staff helped to enwre that the seNice continued during lod(down by prc)vlding remote support and new procedures in light of the Covid-19 lockdowns. 10

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report Ilncorporatlng the Dlrectofs Report) (conlinuod) Year ended 31 March 2021 During the year, our volunteers, toam wgre hil partiGularly hard due lo COVKI. We had no sy$tem$ in place lo acilftale 5uperv15ion of volunteers who were worknng from home and so for several months, they were unable to assist. This reSU￿ed in a diminished number of volunteers. However, due to fundlng from the Community Just￿ Fund, we were able to provide" IT so thai they could participate and work from home, supervised by our Session Supetvisor. This pilot test appears to be Suc￿sSfUl and will allow th8 Law Centre to have a combination of home and officaworking for volunte&rs. One big step fornard was the involyemenl of a volunleeT (D help use and analyse the Interacllon ot sIKial media. Pro Our project work helps our organisalion expand our existing services, ty out pilot projects, respond to new needs and give a Cl￿nt a fuller service by providing a 'lNr8p around $eNiee" Some of our prolecl$ have already been menlioned in our specl8llsl services but other projects we delwer 2re'. Pmiect Work- Opportunity and Change foac) Employing a social worker and advocate allowed u5 to carry out care assessmenls for cliants. Our work with Frarnework 8s part of the Opportunty and Change D2N2 projects, has allowed us lo continue wf(h screenings. assèssments for eligibility and oblaining 8ddltlon'81 needs support. The project is Current￿ funded until the end ol March 2022, enabling the Law Centr¢ to relain the staff and kéép thè 80r¥ic8. Pmiect Woth- Money Sorfed In D2N2 Working with Advice Nollingham as Ie8d on th¢ project, in 2020-2021 we continued lo oporal8 during lockdown and the pandemic, supportlng 820/0 of individua15 requiring personal namgalor support, Thi5 holistic work that 'lhinks outside the bo. is flexible, offers support with personal budgets and financial pabilily and identifies when S￿la11$1 debt and housing support is needed, whl¢h was the On￿ form of coniaGt for rnany vulneiable adults during Ihis unprec&dented year. Following the resignatlon of one of our Personal Navlgator8 In January 2021, we decided lo reduce the projed. This was mainly due to a change in &ligibillly around a groaiei emphasis on employability oulcornes. Money Sorted has bean oxl&ndgd to Mareh 2023 8nabling the Law Cgntrg" to ¢ontlnuo to offèr thig essential service ff.om multiple platforms to the people of Derbyshire. Proie¢k Woth- De￿yShire 817ingual Cnsis BuddK ServiGe DLC is a pa'rtner in thi5 5 year prqecl, by Dire¢t Help and Advlce. As we approach the end of year S land the ¢nd of the projed), the project Is Still in line to exceed expectations. Thè Law Cènlre is responsiblè for training and supeNising buddies who work wi(h individualslFamilies lo address the immediate etiSk8 as well as idenlfying and assisting with other problems lo improve their lnies. Initially, Covld-19 had a negative impact on Ihe project, however over lime 'buddies', In particular for the Eastern European communit￿$ foun¢ new ways of worklng and approaching indivtduallfamilies In need. PmieGt Work- Access lo JusbG6 Recovery Grant Our Strategic Lead Co-ordinator has beèn working closety with project consultants and trainer5 on upskilling and leadership skills.

Dertjyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) (contlnuety Year ended 31 March 2021 ProiKt Woth- HBlp is Here Worklng wlih Derbyshire Unemployed Workers Gentre (DUWC), w9 have been providinglggal advic9 services to clients referred trom DUWC. We primarily advisad through Ihreo methods, spacialist telephone advice, 8 casework serV￿e and outreach dinic. All anqulrles are assessed by a speciali%1 team to identify the needs of the clients and how the. law centrg Can advisg. This has proven very Suc￿ssIU1. In th'e first 3 quariers of the projgcl, 41 Gases wère taken on using approximately 122 sP￿1all$l hours d&dical&d'to ¢ase work. 'T￿l￿e8 SolKitors Nllatthew Brown. who startèd al the Law'Cenlre.on a work pl8￿Ment, went on to become a parakgal and, aftor securing the natk)nal￿ awarded DNersity and Acce88 Schémè lunding (which is on awarded to I person par year) through The Law Society, is now a Trainee Solicitor. He has alre completed his employment and housing trainirtg and 15 currently working in our Discrimination Unil, spe¢Lqlbing on Goods anrj Serwces. He is due to qualty In August 2021. Gary Steel started worlang with us over 2 yea¥$ ago 89 a Paralegal. Through competitive inte￿eW, he 88 suceessful In becoming our latesl Trainee Sollckor In January 2021. HI8 first pla¢Èmenl was on omployment and he will be moving on lo debtwork In tho near futurg. 12

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report {Incorporatihg the Directorfs Report) (coniknu6dJ Year ended 31 March 2021 FinancÈal review. ReseNes policy The TTUStees have Set a policy to maintain reserves 01 the minimum. requirements if the Law.Cenlre w9$ lo ￿ase operatlons. These reserves cov.er redundanèy eosls, salaries at levels to salisty notice rbds and lea80 notices on rent and equipmént.. At ¢ur￿n1 levels, this equates lo £279,845. Of this requirement, £90,075 has already bo6n sèl aside in the designated Staff Contingency Fund. the required level of free reserves is £189,770 rf the organisalion w¥ lo Immediately cease. With a anaged closure, this would be reduced to £68,347. A$ at 31 March 2021, free resarvès.are e126,42'5, after designated fLinds of È125,075, which is below the tsrgel level. The TTuslees have sel a financial 51rategy to 2024 which outlines the financial risks and aclions belng tsken lo ¢ontinue lo build up free reserves to the required ￿ve1. At pre8enl, the Trustees assess the eharily s$" 3 going con￿rn, and therefore do not envisage that" les8￿e8 will be used to cease operations in the near future. Going con￿￿ We continue lo be suece5sfiJl in maintsining core grants from Chesterfiekl Borough Council, North East Derbyshlre Dlslrict Council and Bolsover Distr￿1 Council. All have been secured al Ihe same rate as 20121 until 31.3.22. Whilst, inherent￿, there can be no certainty with regard lo futufft income in the current economic climate. th8 Trustees confirm that there is no reason to believe th81 Ihls fitnd5ng will not continue but acknowledge that this may be at a rédutèd levol in sorne cgses. We havo a Goffiprphensive funding strategy which ident1f￿$ new possible funders and a tlmelable for klentfying when recurring funding should bg applied for. Funding applications have already been sybmitled for funding in 2022123. We have already obtained an extension on oui DCC Local ResI1￿nce funoing until Seplemljer 2021 and Lloyds Bank Foundats"on has confirmed fundin9 for housing work in Bolsover from September for 2 years. Al 31 March 2021, the charty has free reserves of £126,425 after designating lunds Df £125.,075."The charty has produced bud9ets lo 31 March 2024 and financial reports Identify the measures necessary to maintain an a¢Geplable level of free.resorv6s. Finally..our fin8nGial strategy has beeft successful in recent years and the current strategy is planned through lo 2024. W9 arg in the pro¢e$3 of tEviewing thig docuJDÈnl, with a view to goin9 beyond a 3- year docurTient. Ghien these circumstances th9 Trustees belleve rt is appropriate for the flnanclal $lalemenls lo be prepared on 8 going con￿rn basis. For this reason, Ihey continue lo adopt Ihe going concem basis in prepering financial st4lemenls. Principal risks and uneèrtainties The main financial risks facod by the charity are Ios5 Qr rgductjon.of Lpgal Ald ¢ontracts', project fttnds, and core funding from Local Authorities. The.processes and slrAlegie5 for rnanaging these risks are- - Promollng th¢ positivè impact of the Law Centre services 13

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees. Annual Report (Incorporating the Dir9Ctor's .Reportl (conlinuety Year ended 31 March 2021 - Producing an Annual Report Building relalbnshlps.wilh fvn¢er$ and respondlng gclively to funders - Enstsrtng fvndlng s1reams.afe varied lo reduce the impact. of fvndihg10$s - Campaigning through. LCN - Demonslrallng the effect￿&￿08$ ofJoint wormlng and avoSdan¢9 of duplicatdadvicé setViC8S Ensuring that'5egal advice. is part ol key strategies Use of Soclal Medla lo ral8e awareness of the worf¢ wa do - Succession Planning Plans for futuro perlod$ Whilst 2020121 proved to be a challenge. it also gave us inspiration lo look at future working plans. Those inGlude improvgd r¢moig working pracliG9s, increasod use of voluntèers and a furthet review of working PTactices, such as working towards a papgrl$s5 offTh. Following Government guidartGÈ, wa lo-oponod our offi¢ès tr) tho publi¢ from May 2021. Staff have conlinv9d to work pr8dominarilly from *ome but a few staff arg required to wgrkfrom lh9 office du¢ ID the role th81 they hold. We shall continue lo work in partnership w￿h local aulhortties, other ad￿ce agencTes and funderj 10 enable us lo continue lo offer the bestBeNice for our clients. We shall continue our involvement as Trustee Board Member8 on Links CVS. LCN. Citizen5 AdV￿e Derbyshire Districts. Crttzens Adwce Che5terfEld, DUWC, and Elm Foundation to show support. 2nd en¢our8ge jolnt working. Housing and Home195sness We will continue to offer a Ser￿Ce across the Gounly and develop our relationships with key parfners, including local aulhorlllos and other advice agencies in tackling homelessness. Wlh all the Govemment reslrictlons Ilfting, the Houslng Unft is expecting a large increase in possesS￿rn cases. Derbyshire County Coundl has contlntjèd fundlng additlonal staff hours to cope wlth thi5. In addition, we will b& startin9 our new project in BolsDver and hope lo, raise funds lo do more work in ctisrepair. We expect to have legal aid case5 revert lo their numbers pllor to the Covvj pandemic. This is wholly dependent on actions taken by landlords following the ch8nges in legislation. We shall attend court whenever necessary to fulfil the needs of our clients and the County Court.Duly Scheme contract. We will look at how we can ¢onlinue lo offpr outreach in Housing in Ripley, Buxlon and Bolsover Ma new channels of delivery. OUT Fk)me1essness Prevenlion Project will'carry on until June 2022, however we hope lo continue work on Ihis beygnd then. Our HRA project has been confirmed lor a further two years from September 2021. Due lo staffinu ¢hanges, we will be recruf(ing a new paralegal lo work on this projert. 14

Derbyshlre Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report (Incorporating the Di￿¢t0￿$ Report) (Collfthuèd) y.ear ended 31 March 2021 Newly funded housing disrepair work will start in Saplember 2021. Th1$ wll, at least in part, fill the. adv(cè gap that Is there from thè loss of Leual Aid fundlng back in 2013. Steve Taylor, Houslng Spedallst. Ss re"tlring In August. Steve has been with the organi5ation ¥ln¢e the start- almost 32 years. The Unit will feel the loss of such an &xpari6nced housing caseworker and il is .hopod that the position will be fillfjg from wilhin the organi5ation. We wish hirn well on hi5 retirem6nl. As. p'art of our suecession PLgnning, we shall airh lo gel new hou#lng and employment caseworkers qualllle¢a as Areg of Law Supervisors. We sh811 coniinue to meet1he Lexcel Quality Standard. Employment We wll continue lo offer free specialist empbyment advice to residgnts in Derbyshir9, looking at ¥￿thing remotely and face to fa￿, adapting delivery methods to meel.clienl'3 nee'ds. We shall work with partners on projoGIs aimed al keoping people in work and improiiing their hea￿h where the undertying cause of ill hea￿h is related 10 Issues in employrrent. Dur funding Irom Access to.Justsce mearts that the Legal Support for Litigation in Person project will continue Ihroughoul.Ihe year. Ourcharged for seNce will continue, al nol-for-profft rates, to those who can afford to pay. Funding for Ihls area of law is less available and mre c¢mpèlilive but we will.continue to investigate and apply for source5 of $hort and long term funding b)Ih for proieGt work and for the GOTe servirE. D8bl The Law Centre shall prnv7de high qualty debt advice across Derbyshire, funded by MaPS. Top prK)dly will be to work with partners to ensure that funding continues beyond March 2022. Vve will continue to work holistically with other pmjects both wf(hin the Law Centre and wf(h other agencies lo Increase fiJ18ncial tssillen¢e and debt awarenes3. A5 Covid-19 ha5 presented a challenge, Il is al$0 making us think of innovalNe ways lo engage w￿h ¢lients and deliver our debt advi￿ service, responding lo needs of users. This oould Include lookSng al how we eAn dovelop th6 role on a community debllgvel wa zoomlolher p￿trom1'S in order to reach. thosè clients who are isolated and unable to acces5 our serwce. Discrimination We will continue lo build on the work done in 2020 for diserimination in employment and For Goods and Servlces. We shall aim to maxlmise the use of our Legal Aid Agency Contract for discrimination. other fundin9 OPPOrtunilies .for supporbng di￿riMinatiOn work will be sought and form part of the funding.stsleoy. Immigrat￿rt. Having Secured more Home offi￿ fundlng. in ¢onjyn¢lSon Noiiingham Law Cenlre, we shall devote staff tim8 to the EUSS prolect. whlch peaked in JulylAugusl. Thls fundlng conttnu&s until September. 15

Derbyshire Law Centr8 Ltd 'Company Llmited by Guarantee Trustees, Annual Report (Incorporating the Dlrectorfs Report) IrLwfinued) Year ended 31 March 2021 Our OISC level one shall starL working towards level iwo during the year and lèvel three sometimè SDon after Ihat. This again is part of our succession p￿nnIng. Ourtelephone advice wort( on all types of Immigration Issues shall continue at current levels. Wg shall also continue to do outr9ach work, partlculirly in Shlrebrook as part of ttie EUSS prolect and Help is Here project. OLJr D2N2 projeG15, Opportunity and .Change anrl Money Sorted, will CLinlinue al current levels, ensuring that we look at how bestto intetact.wilh cli¢nts. Derbyshire Bilingual Crigi8 Buddy Service concluded at. the end. of April 2021. It achieved all th.e outputs f( sot out to deliver. Voluntee Volunteers hsve always pLayed a big part in our organisation. We would like lo expand our volunteerlng capacty to offer dffferent types of placements. Vve will $eek funding lo enable us lo develop rem¢ie volunteering opportunf(ies and skllls based tralnSng opportunftie$, including exploring remoto assessmont and signposting ID OTder to contlnue thls vllal Inklal contsct wf(h ¢lienlS. By worf(ing with local un￿ers￿leS and Colleges, we have used students in our assess'ment and Initial advice teams and for digital marketing. Awareness Raising Over the last few years we have developed and improved our comprghen5ive marketing and cwmunicalions strategy. We intend to combine this wf(h a new Duilal Strategy that wll show thè roule tg increasing awareness of servlce8 and develop method$ for communicating with hard-tLweach communi118S. We Intend to ¢Jevelop our wetjsite further wllh inclusion of more conlenl and direct links lo our services, as well as ensuring that il is accessible for all. wé wll focus on ensuring our website is accessible to deal poop18 who use BSL by Insertlng signed video5. We shall promote our work throughout the County and beyond. through social media, Twitter, Facebook. Inslagram. Ihe wèb8110 and publications including Annual Reports. Govemance During 2021, we shall review our Memorandum and Articles to vn5ure that they are still current wrth lo(Jgy's seNices and good govemance. We shall ensure that all govern¥nee tasks are completed in onler to maintain our Charify statUS, including approp'riate financial managemertl, Insuran￿ and good management. We intend to increase our administrab'v6 SUPPOrt lo enable Ihe Coknordination Unil lo expand on their WC•rk. 16

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (conthued) Year ended 31 Nlarch 2021 Tru$t¢es' ro$ponslb51itl¢s $tatsmont The trustees, who are also difertors. for the purposes of company law, are re8ponsible lor preparlng the. trustees, report and the financial statements In accordance wf(h applicab18 law and Unf(ed Kingdom Accounting Standards Iuniled Kingdom Generally Accepted Accounting Practice). Company bw requlre$ the charity truglee$ to prepare tbnanclal statements for each year whkh. gfve truè and fsir view of the stale of affairs of the charitable company and Ihe in¢oming resour￿S and applicath?n of resources, including the income and Expenditure, for that period. In preparing these financKg1 stateme'nts, the Irustees are reauired to- $eleLI suitable accounting polic￿$.8nd then apply them consistently., ob8eNe 1he meihods and principle$ in thè applicable Charities.SORP: make judgments and accounting Bstimates that are reasonable and prudent., .slete whether appllcable UK Accountlng Stsndards have been followed. subject to any merial departurgs disclosed and explained in Iheffinanclal slaièmenls., prepare the financkgl statements on the golng concern bask4 unless f( * ihappropriate to P¢e5ume '.Ih the Gharily will continue in business. The trustees are responsible for keeping adeouale accounting reeoftgs 1hat are sufficient to show and explain the Gharills tratjsactions an¢J di$¢lose with reasonable acGuracy al any tim8 the financial FK¥Sition of the chaTity and enable them lo onsure that Ihe finanaal slalemonls Gomply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Gharty and hence for taking reasonable steps for the preventKJn and delecb.on of fraud and other irregularities. Auditor Each of the persons who 15 a trust99 al the dale of approval of thls report conflnns thaL' so far as they ale aware, there is no relevant audit information of which the charity's auditor is unaware.. and they h8ve tsken all steps thal they ought to have taken as a trustee to make themselves aware of any relevant audtt inforJnatson and to e¥labli¥h th'al Ihe ¢harity'¥ auditDI 13 aware of that inforrnalion. 08.1..1.0/..21.. The trustee8' annu81 report and the strategic report were approved on ..... .. . on behalf of the b rd of steès ty." and signed Ms J Flood (Chalr) Truslo9 17

Derbyshire Law Centre Ltd Company Limlted by Guarantee Independent Audltor.'s Report to the Members of Derbyshlre Law Centre Ltd Year ended 31 March 2021 Oplnlon Vve have audiled the financiql statements of D&rbyshire L.aw Cenlre Lid (th8 '¢harlty'l for the.y@ar ended 31 March 2021 which comprise the slatemgnl of financial actiwties 'linGluding inGome and expendiluTe account), Statement of finanGral position. statement of cash flNs and the relalsd noles, including a summary of significant accounting polici&s. The financial 18POrting framework that has been applied in their preparation 15 appluble law and United Kingdom Ac¢ounlin9 S18ndards, including FRS 1 Q2 The Financial Reporting Standard applicable in the UK and Reputs1￿ of Ireland (United Kingdom Generalty Accepted Accounts'ng Prath'ce). 1n.our opinion the financial statements: give a true and falr v￿1 of the state ¢f the Gharrty's affairs as al 31 Match 2D21 and of ils incoming resources and application of Tesources, including ils income and expendiiure, for the year then énded., have been properly prepared In a¢cordan¢o wllh Unlled Klngdom Generally A¢¢epted AcGounting Practits" h8ve been p￿parfid In accordance wth the relu1￿ments of Ihe"Companie$ A¢1 2006. Bas18 for oplnlon We condueted our audit in accordance with International Standards on Aud11ing (UK) IISAS IUK)} and appllcable law. Our re8pDnsibililies under those standards ere further described in the audilor's responsibilities for the audlt of the ftnanclal statements seclKsn.of our reporL We are independent of the charity in accordance with the ethical reouirements that are Kelevanl to our audil ol the financial slat&m¢nls in the UK, including the FRe's Ethical Standard, and we have fvlfi11od our other othical rèsponsibilities in 8¢cordance with these requirements. We bdieve that the aud¢( evidence we have ob18ined 18 sufficient anfl appropriate to provKle a basis for our opinion. Con¢luslons relatlng to"golng concern In auditing the financial statements, WE have concluded that the trustees. use of the going concem basis of"accounting in the preparation of the financ￿1 statements is appvopriate. Based on Ihg work w& havo pèrformed, we have not idgnlifiod any material unGertainties r&lating lo events or conditions that, individually or colleclThrely, may cast significant doubl on tho charity's ability to continue a3 a going Gon¢em for ei period of at least.twelve months from when the financial slalemenls are aulhofised for issue. Our responsibilities and the re8pon81billlie$ of the Iruslees with respect lo going concern 8re described in the rglevanl seGlions of thi8 report. 18

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Auditor's Report to the Members of Derbyshlre Law Centre Ltd Year ended 31 March 2021 Other Informatlon The other information cothprises the information included'in the 8nnu81 rèport, olher than the financial statements and our auditorfs report Ihereon. The trustees are responsible for tho other information. Qur opinion on th8 financial slalemenls does not cover the other informalion and, except to the extent otherwise explicitly slated in our report, we do not express any form of assurance conclusion Ihereon. In connethton wllh our audll of the financial slatemsnls, our responsibility is to road the other information and, in doing 80. conslder whether th¢ olhef information is materially inconsislent the. financial Slat￿entS or our knOW￿dge obtained in the audit or Otherwise appears lo be material misstated. If we identify such material inconstslencles gr app8￿nI malerHI mis5tatoments. we are requlred to determine whethet there is a material mkqslalemenl in the financial slalemgnt5 Qr a material misstslemenl of the other infomialion. If, based ort the work we have perforyned, we conclude that there is a rnalerial mi5s1alement of this other informabon, we are required to report that fact. Wg have nothing lo report in this regard. Oplnlons on other matters prescribèd by th• Companles Act 2006 In OUT opinion. based ori.the work undertakert in the course of.the audk.. thg infomialion given in.the Irusteès, report For the financial yèar for which the financial slatemenls are prepared 15 con51slent wf(h the financ￿[ statements., and the trustees, report has b.een prepared in accordancé applicabl6 legal requirements. Matters on whlch are r8qulred to report by exceptlon In the Ilghl of the knowledge and understanding of the charity and ts environmenl oblained in the course of the audit, we have not Idenlmed materfal mlsstatements in the trustees. report. Vve have nothing lo report in respect of the following malleTS in reklion'lo Ythich the Companie3 Act 2006 requlre$ us lo report lo you if,. in'ouropinioh.. adequate accounting records have not been kept, or retums adeqoale for our audrf( have not been recewed from branches not Visited by us., or the financkal statements are not in agrsamant with thè accountsng Tacortls and ratums,. or èrtain dBclosures oftrustèos. remungration sp¢¢ified by law arg'nol made., or we have not received all.the inftsrmatiorl and explonatlons we require fttr our audit. 19

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Audltor's Report to the Members of Dgrby5hire Law Contre Ltd (contlnu8dJ Year ended 31 March 2D21 ResponslblllU¢s of try$to.es As explained more fully in the irustees, responsibilities statement. the Irustees (who aro also the directors for the purposes ol eompany lawl are responsible for the preparalion of tha linancial stalemen15 and for Iking satisfied that Ihey yivfj a tkue and fair view, and for ¥u¢h intemal CDntrol as the trustees detemiine is necessary to enable the .preparatk)n of financial slalemenls that. are free from material misstatement, whether due to ts'ud or error. In preparing thp financial slatements, the truslees are re3ponstsle for Hssessing the charity's abilty to eonlinue as a going con￿rn, disclosing, as applicable, matters related to going CODcein and using the golng concern basis of awounting unless the trustee8 ellher Intend to IiquKlalè the charity or to cease op$ratlons. or have no realistic allemalive but to do'so. Auditorfs responsibilities forthe audit of the financial statements Our objeclNes are to obtain TeasoDable assurance about whether the financial ststements as a whole are free from material misslatemenl, whether due to Iraud or error, and to Igsue an audfÉor's report that includes otJ¥ opinion. Reasonable a53urance is a high level of assurance, but is not a gueTantee that an audr( conducted accordance with ISAS IUKI will always delecl a material misstatement when il oxists. Misstatements can arise from fraud 01 error and are considered malerral il, individually or in the aggregate, they could rea50nabty be expecled to influence Ih? e¢onomi¢ decisions of users taken on the basis of these financial slalemenl5. Ir"regularitie5. including fraud, afe inslantes of nort.complianee with laws and regulaliolls_ We design procedures in line with our responsibilities, outlined above, to detect material mBslalements in respect of irregularities, including fraud. The extent lo which Our pro¢edur•$ are ￿pab￿ of dele¢tlng irregularities, including fraud is detailed below. The Oblecl￿e8 of our audk are.. to Idenllfy and assess the risks of materfal ml881alement of the nandal slalements due to frau¢J or error, lo obtain suffi¢ienl appropriate audit emdents ¢gardlng thg assessed risks of material misstatement due to fraud or error, and lo r¢spgnd appropriately to those risks. Owing to the inherent limitations of an audit, Ihorfj is arn unavoidablo risk that material misstalemenls in the financial slalemenls may not be detected, even though the audti is properfy planned and perfomed in a¢¢ordance with the ISAS (UK). In hlenlffiiing and aEs8*5ing the risks Of material misstatsmènt in respecf of irrggutarilies, including fraud and non-compliance with laws and regulation5, our proGedure5 illGluded the following.. Vve obtained an understanding of tho legal and Tggulalory frameworks applicable lo the charity and the sector in which they operate. We determined that the following Laws and regulations were most sjgnfficant the Compgnies Act 2006, the Chorillea SORP IFRS 102) and UK corporate taxation law. The charty is also subject to the regulations of the Financial Conduct Authority and the Officè of th¢ ImmigralK)n Services Commi85ionei (OISC). We obtained an underslandlng of how the Charty Is complySng with those leu81 and regulatory framewotks by making enquiries to relevant members of Ihe management team. We corroborated our enquiries though Dur miew of board rninules (where appI￿able) and inquiry into legal fees incurred in th.e year. 20

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Audltorfs Report to the Members of Derbyshlre Law Centre Ltd (wnthuedj Year ended 31 kqarch 202q We as8e&sed the su8￿pIlbllIlY of the charity's finanok?1 statements to malertal misstatemgn( inGluding'how fraud miym ¢x¢ur. Audit procedures perfomied by the eng89eJrienl leam included.. Id8nlifying the controls management has in pla￿ to prevent and delect fraud and a$5essing the 'oper*ion of these controls Understsnding how those Charged wf(h governan￿ considered and addressed the potential for override of controls or olher inappropriate influence over the linanclal reportlng process Identifying 8n(J testing journal enlrles, In partlcylar any loumal entries thal were large or vnu8U81 In nthre -. Assessing the extent of compliance wlh the relevant laws and regulalbns goveming Ihe chartty and the secloi il operates withln. This In¢luded a revlew,of any polential breaches during and since the year end-, and Challenging assumptions and JUd￿Ments made by management in ils significant accounting estimates. There are inherent limitation5 in the audrt procedures described above snd the further removed non- compliance with laws and regulalions is from the events and transa¢tiohs ref￿¢ted in the fifianclal Statements the less likely we would bewme aware of it. The risk of not detecting a tnatsrial mBslatsment due.to fraud is h￿her Ihan tho risk of not d8teclin9 ono resulting Irom orror as fraud may involve deliberydte concealment by, for examp￿. forgery,. inlentsonal misrepresentations or collusion. A furth8r description of our re$ponsibililYas is availabb oa the Financial Reporting Coyn¢il's websilg al= www.frc.or9.uk1audilors￿SpDThslbllitles. Thi5 de5Griptton forrn5 part of Dur auditor'5 report. As part of an aud￿ In accordance with ISAS (UKI, we exercise professional judgmgnt and maintain profesS￿nal sc8plicism throughout the audit. We also.. Identify and 888e8s the rlsk8 of m8lerl81 m&slatemenl of thé flnancial slatemenl$, whether due to Iraud or error, design and perfonn aydf( pr¢xedures responsive lo th0$9 risk?, and obtain audft 9VtdenG9 that is suff￿lent and appropriate to provide a basis for our opinion. The rBk of not dolecling a material misstatgrnenl resulling From fraud is higher than for Dne resulting from error, as fraud may Invo￿ Collusion, forgery, inlentional omissions, misrepresentations, or the override of Inleinal control. Obtain an understanding of inlernal control relevant to the audit in ord?r to design audit procedures that are appropriate in fhe circumstances, bul not for the purpose of expressing an opinDn on Ihe effectiveness of'the intemal ¢onlrol. Evaluate the appr¢prK4tenes6 of accounting pOI￿leS used and the reasonableness of.accounling eslimateg and related disclosurès made by the Iru5tees. 21

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Independent AudStor'8 Report to the Membèrs. of Derbyshlre Law Centre Ltd l¢ontfBue¢l Year ended 31 March 2021 Conclude on the approprigteness of the twslee8' use of the going Concern bas1$ of accounting and, based on the audit evidencè obtained. whèther a material uncertainty exists related lo gvenls or condition* that may &is15NJnificant doubl Dn the charity's ability lo continue as a going concem. IF we conclude that a material uncertainty exists, we are Tequired lo draw attention in our auditols report to the related di5c105ures in the financial stslements or, if such disc105ures are inadequate. to rrie¥Yify our'opinion. Our conclusions are based on the audit evKlen¢e oblaShed up lo the date of our 8udrtor's report. However, future events or conditions may cause the ¢harty to cease io coniinue as a golng concem. Evaluate the overall presenlation, structure and content of the financial 3tstemenls, including the disclosures, and whether the financkgl stal&mertts represent the underlylng IransaGIDns aryd events in a manner that aGhieves fair préseniation. We commursic8le with th0￿ ¢har9ed with govemance regarding, among other mallers, the planned scope and liming of the audk and signrficant 8udll tlndlngs, Including any significant defic￿nCES in intsmal control that W9 identify during our audiL Use of our report This report is made solety to the charty's members. ag a body. iri accordan¢e"wilh Ch8pler ? of Part 16 of the Gompanles Ael 2006. Our 8udll work has been unéertaken so that we mlght stste to Ihe charity s Memb0￿ thDse matters we are required lo state lo thetn In an auditor's ￿port and for no other purpose. To the fulksl exlgnt P9rmilled by law. we do not accept or assume responsibility lo anyone other than the chaTty and the charilrfs members as a body, for our audit worK for thi5 rtrFK)rt, or for the opinions we have fomied. Andrew McDei4 BFP ACA FGCA (Senior Slalutory Auditor) For and on behalf of MCABA Limited tla Milchdls Chartered Accountsnls & Statutory Audttor 91-97 Sallergate Chesterf5eld Derbyshire 540 ILA 08/10/21 22

Derbyshlre Law Centre Ltd Company Limited by Guarantee Statement of Financial Activities (including income and expenditure accounti Year ended 31 MarGh 2021 2021 Restricted fvnds Total funds Total funds 2020 Unrestricted funds Income and endowments Donat￿nS and legacles Charitable activities Investment Ihcom6 Other incorne 235,122 87,445 39 1,200 ?23,806 704,134 939,256 184,234 39. 1,200 1.124,729 687,607 193,628 33 1.336 Total incomè 800,923. 882,604 Expendituro Expenditure on Gharitable aclmlies Total expenditur 203,091 203,091 803,508 803,508 1,OQ6,599 1,006,599 883,127 883,127 Net Incomeii¢xpendlture) 120,715 {2,5851 118,130 15231 Transfers be￿een fijnds {17,8161 17,816 Not movemenl In fund8 102,899 118,130 15231 Reconcllk'tlon ot funda Total funds bruught foTward Totsl lund$ carried fonvard 148,601 251,500 155.684 156,207 155,684 22.314 273.814 ' The sl8lémenl of finanaal 8¢1ivilies includes all gains and bsses recognised in the year. All Income and expendilLJre derive fr(￿ continuing acliwlies. Thg not89 on paoe# 29 to. 46 lomi part of these financial statements.

Derbyshire Law Centre Ltd Company Limited by Guarantee Statement of Financlal Posltlon 31 Mareh 2021 2021 2020 Not• Flxed assets Tangible fixed assets 15 19,325 7,195 ,Current assets Debtors Cash 81 bank and in hand 18 152,211 259,271 174,844 88,844 263,688 Credltors: amounts falling due within ong y•ar Net Gurrent assets 17 156,993 115.200 148,4B8 Total assets less current liabFlities 273,814 155,684 Net assets 273,814 155,684 Fund$ ofthe charity Restrleied funds Unrestrlcled funds Total charity funds 22.314 251,500 273,814 7,083 148,601 155,684 20 These financial sl8temenls were approvgd by the board of IriJ81e¢s"and aulhorised for Issue on a8/i..Q./.2.1., and are slgrted on b&h8lF of the board by.. M$ J Flood (Chair) "Trustee Tho n￿05 Dn pages 29 toAS form port of the¥0 firianclal slatam•nts.

Derbyshire Law Centre Ltd Company Llmited by Guarantse Statement of Cash Flows Year ended 31 March 2021 2021 2020 Cash flows fTom operatlng activities Nel incomellgxpendllurel Adjusfrn8nts for.. DeprecialDn of langlbk fixed assets Other interesl reGeivablo and slmilar income Changès in.. Trade and other dèbtors Trade and olhei creditors Cash gene￿ted from operations Inièrest receivÈd 118,130 15231 5,695. 139) 2,535 1331 22,633 41,793 188,212 {4261 48,981 50,534 39 33 Net cash from operating aclmliès 188.251 50,567 Cash flows from Investlng activities Purchase of tangible assels Nel cash used in Invesllng aclfvilies 117,8241 117,8241 15,8291 Net increase In cash and cash equivalents Cash and cash Bqufvalents at bÈginning of yKr Cash and cash equlvalents at end of year 170,427 88,844 259,271 44.738 44,106 88.844 Tho not•s on wge$ 29 10 45 form part of thèso flnAnGlal statements. 25

Derbyshlre Law Centre Ltd Company Limlted by Guarantee Notes to the Flnancial Statem9nts Year ended 31 March 2021 General Infomiatlon The charty is a publi¢ beneff( enlily and a private company limited by guarantee, regiglered in England and Wales and a rgyislered. charity in England and. Wales. The addre35.01 the reg151ered office 55 1 Rose Hill East, Chesterfiekl, Derbyshire, S40 INU. Ststement o'f compliance These financial slalemgn18 have been prepared in Complian￿ with FRS 102, The Financial Reporting Standard applicable in the UK 8nd the Republic of I￿land,, the Stslerftenl of Recomm8nded Practice appli¢able lo chariti&s prep8ring their accounts in accordance wlh the Financial Rèporting Slandard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP IFRS 1021) and the Companies Act 2006. Accounting policleg Basis of Pfeparatlon The financial statemènts have been"proparèd'on the historical cost basis. The financial statements afe prepared in slerfin9, which is the functional currency of the onlity. The charity meets the definition of a public benefit entity under FRS 102. Going concem Whilst the global econory has been signifl¢antly impacted by the effgct of the COVtD-19 pandemr, the management and trustee5 realigned their strategy anrj working p[aGti￿S lo meet the demands arising fron7 an ever-ch8nging environmgnl and continue lo adapt in response to change. The trustees have prepared and reviewed forocasts and are confident that these show that the charity is able lo oporate within ts available resources and meet ils liabilities as they fall due for tho fo￿See8bIe future. Accordingly, the trustees consider it appropriate lo continue to adopt the going con¢em basis of accounting in prepared the financial slalernenls. Judggments and key SOUTces of psumation uncertainty In the application of the charitable company's accounting pollcies, the Irusteeg are required lo rnake judggments, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent Irom other sourc98. The ¢slimate5 and associated assurnplions are based on histori¢31 expori8n¢e and vther factors that are consldered to be relevant. Actual re$ulls may ¢lffer fron7these estimates. The estimates and underlying assumptions are r6viewed on an ongoing basis. The trustees do not consider there to be any estim81es or associated assumptions that would give rise to a significant risk of causing a material misstatoment in the carrying vJue5 of a5581s and liabilitteg in IhEs0 finanGial slaiemenls. 28

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Financial Stat9ments iconllnued) Year ended 31 March 2021 Accountlng policie$ (contlnuedj Fuhd accfiunting General funds are unrestrtied funds which are available for use al the discretion Of the tNslees in furthersn¢e of tho general obiecliiies of the charity and which have not. béen designated ksr other purposes. Designated funds comprise. unre$lrictgd funds Ihal have been set a$ide by the irusleès for part￿ular purposgs. The alrh and use of each designated fund Is set out in the notes to the financial slatemenls. Restricted funds are funds which are to be used rn accord&ncg with Specif￿ reslriclions imposed by donors or which have been raised by the charity for part￿ular purposes. The costs of raising and adminlslering such funds are eharged egalnsl the Spec￿￿ furtd. Thè aim and Ltse of each "restricted fund Is set Otsl in the notes lo the fln8ncial Statements. Incomlng resources All inoome is included in th8 slalen7enl of financial aclwiti¢s when entiugmeni has passed to the charity, il is prob8ble that the economic benefits a880Ci8tÉd with the transaction will tlow to the charity and the amount can be relkgbly measured. The lollowing specrfic policEs are applied lo particular categorios of income- - Income from donaiions is recognised when the donation18 received. - Income from donated f8¢ililies and servicos are recognised in the accounts when rgceived if the value can be rellably measured. No arnounts arg included for the Contributio￿ of gèneral volunteers. Investment income Is included when il becomEs T8￿1vable. Grant. income 18 ￿COgniSed when the Gharty becomes unconditionally enlided to that incorhe. Where enlillemenl to grant income is subj￿1 lo pertoimance-relqled or other conditions, Income is recognised in the Statement of Financial Activit185 in line With the achievement of performanr and $aiisf8clion OF those condilKJns. 27

Derbyshire Law Centre Ltd Company Lim Ited by Guarantee Notes to the Financial Statements (condnued) Year ended 31 March 2021 Accountlng policies jcotsthued) Resources expended Expenditur& rgcognised on an a¢cruals basis as a Ilabilty18 incurred. Expendttur8.includgs.any VAT wh￿h cannot ba fully recovered, and is classified under he&ding8 of the statement of flnanclal aclivilies lo whiGh il relates.. Expendituro on raising funds includès the costs of all fund￿191ng aclfvilies, events, and non- "charitsbb trading.actwities. Expenditure on charitable activities includes all costs incurred by a chartty. in undertakin a¢tivitles that further its charilablo aims for the benefil of ils beneficiaries, Including those support costs and costs relating to the governance of the charity apportionod to charilablg aCt￿lI[e8. ' Goveinance costs include Ihose associated with meeting the conslètufjonal .and stalulory requirements of the charity and include statutory audit fees and cos15 linked lo the strategic mafiagemgnl of the charity. Other expendthre includes all expendf(ure that is nellher related lo raising funds for the charty nor part of ils expendllure on charitable adivilie$. All costs are allorated to expenditure categciries wllhin the Slatemenl of Financial" Activities refle¢ling tho use of the rÈsouTCe. Dir&¢l costs attribulabje to 8 single aclThrily are allo¢ated directly to that actiwity. Sha￿d costs are apportionèd belwegn the actmties thay contribute lo on a reasonable, juslifkible and conslstenl basig. Operatin9 leases Lease.paymonts are reoogni8ed as an exp8ns8 over the lea8e lem on a straighl-line basi8. Tanglbl• assets Tangible assets are inf(la1￿ recorded at cost, and sub5equenlly slated at cost less any cumulated depreciation and irnpaimienl k)8ses. All a88els costin9 more than £500 are.capilalised. Depreciation Deprecialior* is ¢alculaled so as to wtile uff the cost or vaiuallon of an assel, 19ss its Tesidu81 value, over IhL¥ useful economic life of Ihal asset as follows.. Fixtures and fittings Computer equipment .200/0 slraighl lin& 33% slraighl line Assets ptsr¢hased with prolert fun¢J5 are nut ID be sub]ect to deprecla'lion and are to be wrillèn off in the year of purchase.

Derbyshire Law Centre Ltd Company Limitad by Guarantee Notes to the Financial Statements loonlinue Year ended 31 March 2021 .Accounting policies (conlthuédj Impalrmgnt ot fixed assels A review for indicators of Irtipairtnenl is carried out at ead) reportlng.date, wllh the recoverable amount being e8llmaled Whe￿ $u¢h inrJi¢atr)'rs exisl. VW)ere .the ¢arying velue exceeds the recoverabl8 amount. the asset 1$ Impalred ac¢ordlngly. Prkjr Impalrmenls ar¢ also reviewed for .P￿SIble reversal at each reporting dale. For the purposes of impaiinienl testing. when it L8. not PO.88ible to e81im&te the recoverable arnounl of an individual asset, an estimate 1$ made of Ihg reGovgr3ble amount of the rAsh-. generating unit to which the asset belongs. Financial instrumgnts The charity only has tinancial assets and financial liabiif(ies of a ktnd that quafify as basi¢ financi31 instruments. Basic financial inslrurnenls are Intial￿ recognis¢d at transaction value and S￿bseqUentIY measured al their selllemenl value with the exception of bank loans .which are subsequently measured at amorti3ed cost using the effedThie interest method. Defined contribution plans The charity operates a defined contribution pension scheme for the benefit of its employees. Contributions payable are charged lo the Slalemenl of FinancTal AcliYilEs in thg y$ar Ihoy arg". payable. Llmited by guarantee The charty is a company limited by guarantee. The members ol the sompany are the trustees named on page 1. In the event 'Df the charity being wound up, th& Itabilty in respect of tho guarantee Is limw lo £1 per memb&r of the charity. 29

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Flnanclal Ststements (¢onttnu8dJ Year ended 31 March 2021 Donatlons and le9acie5 Unrestricted Funds Rgsthcted Total Funds 2021 Donotlons Donglions Chesterfield Borough Council Derbyshire County Counryl N E Derbyshire District Council Bolsover Distr￿t Council Amber Va118y Borough Council hrtinisty of Housing, Communities S Local Government Law Centres Network Rogue Landlord Project Advlce Notlingharn Frarnework (Care A¢ti Help Through Crisis Fund Legal Education Foundation Derbyshire Dales District Council Ferry Foundallon C.har4bes AKI Foundation Nollingham Law Cèntrg DUWC Access lo Justice AB Charitable Trust Coronaviius Job Retention Scheme G￿nI Lloyd3 Bank Foundation The Gu8rrJian - Hostile Environment Project Th¢ Law Socioly- Diversity and Ac￿5 Scheme 51,697 90,104 18,453 51.904 51.000 103,601 141.104 87,370 54,500 44,236 17.960 126,895 36,500 M,236 17,960 126,895 63,469 54,318 21,768 56,331 7,500 5,000 5,000 39,522 10,000 28,514 20,000 2.366 25,000 54,318 56,331 7.500 5,000 5,000 39,522 25,714 zo,ooo 2,366 25,000 235,122 939,256 30

Derbyshire Law Centre Ltd Company Limite.d by Guarantèe Notes to the Financial Statements (eonllnuetg Year ended 31 March 2021 Donatlons and legacie$ (Coi￿n￿e#) Ljnrestricted ReStr￿ted Total Fund5 Funds 202Cs Donations Donations CheslerfEld Borcsugh Council Derbyshwe County Council N E Oerbyshire Dislri¢l Council Bolsover Dislrtcl Council Amber Valley Borough Council Mlnislry of Housing, Comrhunllles & Local Governfnent Law Cenlres Network Rogue Landlord Project Advic6 Nollingham Framework (Care Acti Help Through Crisis Fund Legal Education Foundation Derbyshire D81es Dislrict Council A￿K Ferry Foundallon Charities Aid Foundation Nottlngh8m Law Centre DUWG Access to Justire AB Charitable Trust Coronaviru5 Job Rolenllon Scheme Grant Lloyds B8nk Foundation The Guardian - Hostile Environment Proj@ The Law Soc*ety- Dlversily and Access Scheme 583 41,697 583 83.697 91,791 35,453 45,000 22,000 138,231 38,828 3,000 3,730 17,000 18,000 22.000 138,231 38.628 3,000 78,035 56,747 24,933 41,265 41,265 15,QOO 13,244 166,794 520,813 687,607 Charftable activitlg$ Unrestricted Funds Re$lric19d Total Funds Fun¢tS 2021 LSC.. Legal Help Contract (Block Contract) LSC.. Disbursement Repaymer>t IBlock Contract) LSC- County Court Duty Schen LSC.. Legal RepresentalDn Profil Co81s LSC.. Disbursement Repayment (Legal Rep) Casework fee$ recovetEd Charged services income EMMA Project 25,279 13401 1.879 28,526 (3401 28,526 6,495 13,617 13,617 98,7a 96,789 184,234

Derbyshire Law Centre Ltd Company Llmited by Guarantee Notes to the Financlal Statements (eollthuedj. Year ended 31 March 2021 .Charitable activitios {tontlnue UnreStr￿ted Funds Reslrided Total Funds Funds 2020 LSC.. L8981 Help Contract (Block Contract) LSC= Disbursemgnt Repsymertt (BlocK ConlracLI LSC- Counly Court Duly S¢heme LSC.. Legal Representation Proff( Costs LSG.. Disbursement Repayment {Legal Rep} Cagework fegs re¢overed Charged services incom6 EMMA Project 52,790 3,665 5,438 47,698 52,79.0 3,665 5,438 4T,696 22,480 2,138 8,62 50,796 2,138 8,625 50,796 50,796 142,832 193.628 Invèstment ID¢ome "Unrestr￿1èd Total Funds Unrestricted Totsl Funds Fund5 2021 Fund8 2020 Bank interest receivable 39 39 33 33 Other Ihcomg Untestricled Funds Restrlcled Total Funds Funds 2021 Miscellaneous income. Tralning income 1.200 1,200 1.200 Unreslricigd Funds Restricted Total Funds Funds 2020 Mi$Gellane'ous.income Training inGome 572 754 io 582 7S4 1,326 10 1,336 Expenditure on charitable activities by actlvity type Aclivllie5 undartaken diroctly Total Total Support èxpenditure .expendilura CO81s 2021 2020 Legal servicfjs Governance cosfs 619,147 378,193 9,259 387,452 9è7,340 9,259 1,006,599 876,084 619.147 883.12T 32

Derbyshire Law Centre Ltd Company Llmited by Guarantee Note5 to the Financlal Statements fcoJ7thu¢d) Year ended 31 March 2021 1$]. Analy81s ofsupport costs Legal serwces Total 2021 Total 2020 Staff GC>sIs Prèmises Communications and IT General office Governance coyts 280,640 23,173 55.427 18,953 9.259 280,640 219,782 55,427 18,953 9,259 33,528 20.457 8,140 306.958 387.452 387,452 11. Net incomellexpendlturel Net incornellexpendf(ur6) is ststed"after char9in9llcreditr"ng).' 2021 2020 Depreciation of tangible lixed assels 5,695 12. Auditors romun9ratlon 2021 2020 Fees payable for the audit of the financial Statements 6,900 6,755 13. Staff costs The lolal staff Gosts and employee benefits for the reporbng period are analy8ed asfollows.. 2021 2020 Wage9 8nd sala'ries Sock21 security costs Ernployer contribuiionb lo pension plans 710,305 57,182 55,475 822,962 592,556 S3,{￿6 45,25-3 890,875 The total amount of employ89 ben&ffts r¢¢6ived by key management personnel. In¢ludlng employgrfs Nl and Pènsion is £474,291 12020.. £388,16S). The charty ¢on3iders'rts key managemènt personnèl comprise the staff on the Workers Group and the Trustee5 on the Management Committee. The.average head Couht of employees during the year was 3012020.. 251. No gmployee received employee ben¢fi15 of more than £60,000 durlng.the y.ear12020-. Nill. 14. Truslee remuneration and exp8nsgS No trustee receNed any remuneration during elthÈr year.

Derbyshire Law Centre Ltd Company Llmited by Guarantee Notes to the Flnanclal Statemants {¢onth4e Year ended 31 March 2021 15. Tanglble flxgd a$￿ts Fthres and fittings Computer Equipment Total C05t At 1 April 2020 Additions 12,171 24,61 q 38,782 17,824 At 31 MarGh 2021 Depreciation At 1 April 2020 Charge for the year At 31 March 2021 54,606 10,455 502 29,586 5.193 10,957 24,324 35,281 Carylng amount At 31 March 202.1 At 31 M8r¢h 2020 5,48P 7.196 16. Debtors 202q 2020 Trade debtors Prepayments and g￿rUed income other debtors 131.459 152.473 2D.675 7,696 35 152,211 174.844 17. Credltors: amounts falling due *lthln one year 2021 2020 Trad6 credllors Accruals and d9ferred income Social security and other tsx Other creditors 24,489 130,956 4,307 94,271 156,993 115,200 18. Deferred income 2021 2020 At 1 Apdl 2020 Amount rel&a8ed to income Amount deferred in year At 31 March 2021 57,325 (57,325) 75,250 75,250 23,334 123,3341 57,325 57,325

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Financlal Statements (¢onlhue¢l) Year ended 31 March 2021 18. Dofarrod income (conrthuet9 Dafelled income relat&s to project funding received in advance for projerts in 2021122. 19. Penslons ahd other post retlrement b'enefits Defined contribution plans Tho amount recognised in incomè or expondilure as an 8xpensG in 'rèlalvJn lo defined conlri7)ulion plans was.£55,475 (2.020.. Z45,2531. 20. Anatysls o.f charltable funds Unre5trited fund5 At 1 April 202 At 31 kryarGh 2021 Income Expenditura Transfgrs Gènèral funds Slaff conttngency Equipment rengwals Staff car parking Lloyds Bank Foundatk)n Proie¢l Costs 57,429. 81.372 8.800 1.000 323,806 1203,0911 151,7191 8,703 1,200 11,0001 126,425 25,000 117,8161 148.601 323,806 1203,0911 251.500 At 1 April 2019 Al 31 March 2020 Income ExpeThditu Transfers General fund8 Staff contingency Equiprnent ren8vvals Staff car parking Lloyds Bank Foundatlon Project Co8ts 63.588 310,985 1300,3421 116,8021 7,639 (4,043) 57,429 81,372 8,800 1,000 1.000 310,985 130D,3421 113.2061 148.601

Derbyshlre Law Centre Ltd Company Limlted by Guarantee Notes to the Flnanclal Statements {¢onunv•d) Year ended 31 March 2021 20.. Analysls of charitsble funds {¢OnithuedJ Designated fund5 Sla enc Staff redLtndancy. cost8 are Govered in the contingency fund. This desvJnated fund will consist of IOO°k o151aff r8dundanw costs at slalutory minlmum levels. nt Renewals This is a capital ftjnd which albw8 for the replacement.of offiGe and capital equipment .0$ required. Staff Car Park. Fund This is sel astde lo fund par￿ng at work costs. Llo ds Bank Foun alio These funds have been Set a5ida lo fund a housing caseworker for the 2021122 financial year.

.00￿rrI￿> (QDOnQl¢D o000￿￿￿0 QIV) C££ CThL UafaiUUS<cnoi£L?EU?l<

vo) LfirrLritiNOO i Lri C*oofryotyJ CL2 .ki-Il_1115" Is￿121111111il¥. otIL7LU.71 LULUaCJQttl

Derbyshire Law Centre Ltd Company Limited by Guaranteè Notes to the Financial Statements fcontthuedj Year ended 31 March 2021 20. Analysls of charhabk funds (continued) Restslcted funds Derb shire & No 5hiro Housin Subscription based group. Legal practitioners from the Derbyshlra and Nottinghamshire areas meet to exchange informatlon on Housing. Formal hou$in9 training has aLso been undertaken by Iheuroup. Traineè S Ilci ect DAS Funded by Ihg Law Society. the DNer¥ity and Ac¢e88. Scheme funding will pay for a Trainèe Solritor or.2 years lending August 20211. 98 Solicitor Fellowshi These are Funds from the Legal Education FoundatK>n for the placement of a Justice First Fèllowship Trainee solicitor at Derbyshire Law Cgntrg for 2 years lendiTrg J?nuary 20231. Mort e ResGue Court De k nown 88 No rt) shlre Homelessness Prevention Funded jointly by Bolsover District Council, Chesterfield Borough Council and North East Derbyshire Distr￿ Council, Ihts project allows DLC lo assist clienls that ara lacing mortgage reposse8slon. Home duction This pri)ject is funded by three local aulhorkles Chesterfield Borough Council, North East Derbyshir¢ District Council and Bolsover District Council. The project employs a Paralegal that works very intensively with clients lo try and h8lp them maintain current tenancies or find new home8. East MKllands Mone Advice EMMA The Law Centre is a partner of this regional project, fund￿ by the Money Pensions Service, through East Midlands Money Athce. ThEs project allows us lo eTnploy an additional speclallsl debt caseworker who dellvers a qualty assured debt seNce lo peDple who arfy struggling to maintain essential payments for Ihélr home (rent or mortgage) bec8tJse of other debts. Amb ende This work is funded by Amber Valley Borough Gounctl and is for housing work that is out of scope in Ripley. This prDject Increa$¢d dullng the year lo allow a full Ilme caseworker lo provlde the advi￿. shlfft Bilin ual Crisis Bud serV￿e Funded by the Big Lollery's Help Through Crisi5 progiamm8, the Law Centre is a partnef in this project whi¢h 1$ 19d by Direct Help and Advlte. The project, a joint city and .shire prDjecl, 16 d85igned lo wort¢ with peoplo whose first language is not Engllsh who are in uisis. The Law Centre Is responsible for training and supeNising 11 buddles who will work with Sn'divKlualslfamilies lo address th8 crisis as well as Klgntifying and asslsting in any area8 of law that we specialLse (ended April 20211- Buildin Better O rtuni(ies - ¢rtunil and Chan . The programtrie is part of the nional Building Beller Opportunitte$ programme funded by the ￿￿3 Lotiery Fund and. The European Unlon through ils European soc￿1 Fund. Thi% funds the Opportunity and Chang prqect and the Money Sorted in D2N2 projects. 39

Derby8hire Law Centre Ltd Company Llmited by Guarantee Notes to the Financlal Statements {coTrÉinu Year ended 31 March 2021 20. Analysls of Gharftsble funds fconllnuo rival ccess Fund Funded by Ihe Ministry of Housing, Communities and Local Government. via an agreement with North East Derbyshlre District Coijncil, this pr4ect will work with "C.all B4 You SeNe lo provide tailored support for PRS renters al risk OF homelessness, The funds also irtcluded a Homelessness Prevgnlion Fund. The proloct ended May 2020. replaced by the Homelessness Prevenllon Project. Homele5sness.Preventk?n P Funcjed joinlty by North Ea51 Derbyshire DistrKI Council, Chesterfleld Borough Council, Bolsover Diglrict Coundl, Amber Valley Borough Council and Derbyshire Dales D.k8trtct Council, Ihls work focu8es on the prevenlDn of homelessness through legal advKe. In addf(lon, Rykneld Homes contribute towards our work.on homelessness prevention. Time Pro ecl Funding from Dertyshire Public He811h {via the Chesterfield Healtti and W91tbeing Partnershipl and The Legal EdUcat￿n Foundatlon ert8bled us to st?rt a pilot project lo support those who are either on lorsg-term hea￿h related absence from wort( or at risk of long-lerm absen￿ in Chesterfield. It will be Inde￿ndent￿ assessed by Sheffi8ld Hallam Universky lo look al whether Ih"e prolect ¢an be extended into the wder Derbyshire area. ean Union Sellthenl Scheme PrK) EU Funded by the Home Office via the Law Contre5 Nelwork, the project prDvlde$ irrimvJtBtion advice and Teferral pathway8 for vulnerable EU citYLens (ended S8plernber 2020). ean Unl Settlement Scheme Pro ecl EUSS Funded by th& Home Office via the Nollingham Law Centr?, the project provKle$ Imm￿￿￿tion advice and referral pathways for vulnerable EU alvzens (Currenlty ends September 20211. n Pers ect LSLIP This started in December and will Cohlinue untll June 2022. This project enables us lo offer full. employment tribungl representation lo vlllnerab16 clients, and lo offer a casework service in H￿h Ch8rilies Aid FDundation - COVID- es Funds for buying equipment to enablo staff to work from home. In respon8e to the COVID-19 lockdown. 8hi unl Council Local Resilience F Pro Th18 tranche of Ihe funding is to. provide an inGr988e In houslng advice ond eviction preventioh SUPPOrt in the north of the county. To increase staff oapaclly in adwsing resKlents threatened wi(h illegal eV￿￿10n and as the moratorium court a￿lon is lift9d there is set lo be an increase in landlord action again51 tenants in rent a￿ears/hoMe0wnerS threatened with mortgagg re-po88e$a'ion$. Funded until September 2Q21. -19S ecialist Advice Se￿￿es Sch Fundéd by the Ministy of Ju$tice and their Communty Juslrts Fund. this fund was used fo increase capaoily and staff resources lo cope with incrgased a¢fvi¢e need, especially in .employment advice. 11 also a88lSted in funding the equipment ne8ded lo holp the $8Nice adam ond respond lo Covid-.19 saf&ty requirements and helped to address the loss in incom& from Legal Aid. 40

Derbyshire Law Centre Ltd Company Lim ited by Guarantee Notes to the Flnancial Statements (Mnilnu Year ended 31 March 2021 20. Analysls of charitable funds (eofithuedj Hel Is Here Pro ect Funded by the Big Lottery ¥nd led by Detbyshire Un9mployed Workers Genlre, we have been provlding 1gg81 adw¢e setvice8 rto clients rÉferred Irom DUWC. We primarily advls&d through three.melhods, spe¢rdli telephone admce, a tasewoF1( sèiiiice and outreach clinic. Emer en Ifare Pa @nls Fund Provided by North East Derb.yshire DBtricl Gouncil. IhL8 fund is used for dients who are in Grisis and need help to get rehoused or keèp off the str681s. Transfers Tran5fer8 have been made from UDrèslricted funds to cover def￿￿8 on restrkled ftjnds and lo set a$Kle designa1ed fun(18. 21. Analy919 of net assets between filnds Unr9511icted Funds Restricted Totsl Funds Funds 2021 Tangible fixed assets Current assets Creditors less than 1 year Net assets 19,325 278,51T 132.985 (46,342) {110.651} 1156,9931 251,500 22.314 273,814 19,325 Unrestricled Fund8 Restri¢led Total Funds Fut)dg 2020 Tangible fixèd assets Curfftnl assols Credthrs less than 1 year Net a$sets 7,196 76,323 263,688 169,2401 {11S,200) 7,083 155,684 145.9601 148,601 22. Analysls of changes In net debt At At 1 Apr 2020 Cash flow8 31 Mar 2021 Cash 81 bank and in hand 88,844 170,427 259,271 23. Operating Igase con)mStmei)ts The lolal future minimum lease payments under non-Gancellable operating leases are as follows., 2021 2020 Not later than 1 yeaf Later than 1 ye8r and not laterhan 5 years 14,843 30,116 44,959 18,877 44,586 63,463 41

Derbyshire Law Centre Ltd Company Limitsd by Guaranteè Notes to the Financial Statements {cDntlnue Year ended 31 March 2021 24. Pension commitments The company operal&s a defined contrib(rlDn scheme for its employ￿$. The assèts of the scheme are held separdtety Irom those 'of the company in an independgnlly ¥d￿IniStered lund. The pension cost charge represents contributions payable by the Eompany to the fund and amounted to £55.475 (2020.. £45,253). Al the year eftd, £nil 12020.. £1,308) of contribub'ons were oulslanding and included wthin ¢redilors. 26. Relat•d parttès Committee memtsrs ￿CeIve no remUneral￿n for their serv￿8$. Their Iravelling and.other expenses are relmbursed in re8peL# of expenses incurred on the company's business. In the year ended 31 March 2021 £Nil wgs rglmbursed12020; 5 members lotslling £2631. 42

Derbyshire Law Centre Ltd Company Limited by Guarantee Management Information Year ended 31 March 2021 The followlng pallo$ do not fomi part of the flnanclal statements.

Derbyshire Law Centre Ltd Company Limited by Guarantee Detalled Statement of Flnanclal Actlvltles Year ended 31 March 2021 2021 2020 Income and endowments Donatlons and lega¢le$ Donalions Chesterfield Borough Council Dert)yshire County Councl N E Derby8hire District Council Boknver District Council Amber Valley Borough Council Ministy of Housing, CommuDltios and Local Govemmenl Law Cenlres Nthork Rogue Landlord Prqect. AtJvi¢e Nottingham Framework ICareAGt> Help Through Cnsis Fund Legal Education Foundation Derbyshire Dales Dislrlct Council A￿X Ferry Foundation Chari(ies Aid FoundalK)n Nottingham Law Centre DUWC Access to Justice AB Charilable Trust The Gua￿larn - H951ile Environment PTojg¢1 The Law Society - Diversity and Access Scheme Coronavlrus Job Relents-on Scheme Gront Uayds Bank Foundatlon 583 83.697 91,791 35,453 45,000 22,000 138,231 38,628 3,000 78,035 56.747 103,6Q1 141,104 87,370 54,500 44,236 17,960 126,895 '63,469 54,318 56,331 5,000 5,000 39.522 10,000 20,000 15.000 13,244 2,388 25,000 939,256 687,607 Charitable activities LSC.. Legal Help Contract IBlock.Conlract) LSC.. Disbursement Repayment {Block Contr8Ct) LSC- County Court Duty Scheme LSC.. L¢gal Representation Profi'i Costs LSC: Disburnemenl Repaymonl (Legal Reprgspntation> Caseworf( fee$ ￿0Vered Cariied forw8n1 25.279 1340) 1,879 28,526 6,495 52,790 3,885 47,696 22,480 2,138 75,456 134,207

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Detailed Statement of Financial Activities (¢oDtlnu8dJ Year ended 31 March 2021 2021. 2020 Brougm fojward 75,456 134,207 Charged services income EMMA Project 11,989 96,789 184,234 8,625 50,796 193,628 Invostmont in¢om8 Bank interest ￿ ceivable 39 38 Oth•r Inwmg Miscellaneous inrome Training income 582 754 Total incomg 1,124,n9 882,604

Derbyshire Law Centre Ltd Company Limited by Guarantee Detailed Statement of FinanGial Activities (continu Year ended 31 March 2021 2021 2020 Expenditur¢ Expenditure on charitable activltles Wages and szlaries Employer's NIC Pension cost$ Offic8 èquipment and maintenan'ce. cos15 Insurance Rentand storage cos15 off￿ repair8, ulililie¥ artd cleaning Training Moiorjlravel costs Trustee expenses Legal and PTofe85k)nal fees Telephone administration costs DepreciatiDn Recruitment costs p￿tL91ng certificates Provk4ion for doublful debts Bookslsubsciiptions Publicity and promotion Interpretation ¢0gts Affiliations Di5burs6rngnts part￿1pant expÈn$es B8nkidebit card eharges 710,305 57,182 55,475 592,556 53,066 45,253 28,184 2,976 20,646 3.486 4,046 6,328 14,968 1,097 7,043 5,933 6,538 197 33.785 3,366 12,434 5,695 412 4.370 14,413 4,580 2,432 650 4.568 11.429 2,535 1,364 2,889 4,206 6,885 556 30,770 36.607 288 377 1,006,599 Total expendlture 1,006,599 883,127 Npt incomellexpendltur•l 118,130 (5231

COMPANY REGISTRATION NUMBER: 02453081 CHARITY REGISTRATION NUMBER: 702419 Derbyshire Law Centre Ltd Company Llmited by Guarantee Financial Statements 31 March 2021 MCABA Llmited Va Mitchells Chartgred Accountants & Stalulory Auditor 91-97 Sallergale Chesterfield Defby&hire S40 1LA

Derbyshire Law Centre Ltd Company Limited by Guarantee Financial Statements Year ended 31 March 2021 Pagg Trustees, Onnual ￿port lincorpoollhg the direcloT'S report) Independent auditor's report lo the members statement bf financial activ1(￿6 linclitdin9 incom2 and expendItU￿ account) 18 23 Stslementof financlal position statement of cash flows 26 Notes 10 the financial slalements 26 Thg folk>win9 pages do not forin part of the flnanclal ststements" Delailed statement of linancial activf£ies

Derbyshire Law Centre Ltd Company Limlted by Guarantee Trustees. Annual Report (Incorporatlng the Directorfs Report) (cpnunuodj Year ended 31 March 2021 The trustees, who are also the di￿￿or8 for the purposes of Company law, present their report and the naneial slalements of the charity for thé yéar ended 31 March 2021. Reference and admini5trntlve detall Reglstored charity name D6rbyshire Law Centre Ltd harlty relllstratlon numbèr 702419 Company reglstration number 02453081 Principal offlce.and regl$tered 1 Rose Hill East offlce Chest9rfield Derbyshire S40 1NU Thg trustees Ms J Fbod (Chairl Mr R Busty (Vlce Chalr) Mr A Craw ITrea$uterl. Mr H Borrell Mr J Boull Mr C Collard Mr J Dunca Ms A Foster Mr M Gordon Mr C Hampton Mr D McGregor Mr A Powell Ms J Rodgors Mr D Shaw Ms J Skill Mr D Skinner Ms E Tidd Ms A Webster Mis8 S Vvhite Mr M Wilson Company secretary Mis$ S White Audltor MCABA Limited Va Mrtchells Chartered AG¢ounlanls & Statutory Auditor 91-97 Sa￿ergate Chesterfield Derbyshire S40 1LA

Derbyshire Law Centre Ltd Company Llmlted by Guarantse Trustees. Annual Report (Incorporating the Director's Reportl rconthiUO Year ended 31 MarGh 2021 Bankers Lbyds Bank plc 30 Rosa Hill Chesterfield Derbyshlre S40 1LR Worf(ers group Mrs S Allard Mr5 H Bagley Mr M Brown Mrs S Ch8lland8 Mr8 L Haylhorne Mrs L Holland lurilil 24 June 2021) Miss B Holl Mr P Macken (from 4 January2021.1 Mt A Mcllveen MrA Montgomery Miss S Preece Mr L Ridge {frcth Z4 June 20211 Miss M Roe Mr G Steg1 (from 17 February 20211 Ms E Taylor Mr S Taylor (until 18 Au9USt 20211 Mrs N TLJgby Ms T Waldron

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report (Incorporatlng the Directorfs Report) (continued) Year ended 31 March 2021 .structuro, governance ahd management Gonsts7ut￿￿ The organigalion is a charilable" company limited by guarafttee, incorporaled.on 15 December 1989 and registered as a charily on 1 January 1990. The Company was establighed under a Mèmorandum of Association whSch established the objects 8nd powers of chaTitable company and is govemed under its Articles of Assockgtion. The Law Centre reviewed and revised rts Artlcles of Association to reflect. current legislation and to motB fully reflect the dir8clion of the Law Cenlre. Thi5 was approved al the Annual"General Meeting on 18 Novembgr 2015. The Managgmgnl Commiit&8 also updated their Personnel and FinanGa Sub Commillees temis ofr rofer9nce. The change of name from Chesteffjeld Law Centre to Derbyshire Law Centre was approved by s￿la1 Resolution on 13 November 2013 and ha5 Subsequent￿ been approved both the Charity Commi¥siorY and Compsnies House. Ihods of app￿ntment orelection of T￿Ste6S The Directors of the company are also Charty Trustees for the purpose5 of charity law and under th company's Articles are known as members of the Management Committee. Under the reqU1￿mentS of the Memor8nduM and Artlcles of Assoclalion, the Trustee8 Iwho fomi the Management Committee) are elacled lo seNe for a perio(l of 1 year after which they musl b9 re-etgGled al the next Annual General Meeting. Currenlly jhe￿ are 20 members, wllh 14 electsd al the annual general meeting and a further 6 members nominated as representatives by core funders. During the year th8re were no changes to membership on the Committee. We currenlly have no vacancies on Ihe Committee. There 15 a full list of Trustees on page 2 of the Trustee's report. The Trustees seek to ensure that the diversity of mombor$hip of the Management Committee reflects the dDiersily of the local communities and any imbalance is addressed by way of co-oplions. The Trustee$ seek to maintain a broad skills mix. Currently personnel, finance. GommunrAlion and community liaison $kllLg ar¢ wo11 rep@sented. Owanisational Structu￿ and d9clslon-making polknes The Management Committee meets every ttvo months and is re$ponsible for the Strateg￿ d£rec110n and poliGy Df the Gharily. The Management Committee includes a Chair, VI￿ Chair, Secretary (also the Company Secretaryl and Tressurgr. In June 2021, the Chaii, Michael Gordon, resigned as Chair of the Committoe dup to health i55ues. At a meeting in late June Jenny Flood was apprc)ved as Chair and Rob Busby replaced Jenny Flood as Vice Chair. All offKer positions are fill&d. The Manag8m&nt Committea has. ￿ sub committees: Personnel Sub-committee and Finance Sub- Committee. Each suLNcommitteé consists of al least lour Managernenl Committee members, with Staff normally in attendance, and meet al least on 8 quarteTty basis, The Management Committee devo￿e$ the responsibility for the operallonal runnlng of the charity to a 8tsff management col￿t￿e, known as Wotkers Group. Workers Gr0￿p is currently made up of 80li¢itors 141, legal exe¢thives 121, ¢eseworketB (41, Ir8ihee sollllors12). social WOTker {1 } and co-ordinators (41 and has respohsibllity for the smooth ruhnlng of the 5efVtces, the day lo day operational management of the Cenlre, indNidual supervision of the staff

Derbyshire Law Centre Ltd Company Limlfed by Guarantee TTUStgos' Annual Report {In¢orporating the Dire¢tor's Report) {W71kn1￿d) Year ended 31 Ma￿h 2021 team and also ensuring that the team continue8 to develop skills and working practices in line best pracllce. The Tole and mak9 up ol Wotkers Group has been reviewed in the last year, One caseworkgr and 4 project workers fulfil contract targets. Fiv& admin workers, a 5es8ion $up&Nisor and a paralegal pr￿de adrninislratwe sUPPQrtlo all Workers Group staff. PolKi95 adopled for Ihg induGlion and Iraiiping of Trusl8es E￿lIng Trustees are alrèady famlliar wf(h the practical wort(. of the. charty, havlng visited the .off (pre CovirJl andlor spoken to Staff. Additionally, new and exlsling Trustees are invited lo meet with one of the Cehtre Co-ordlnalor8. Teresa Vwdldron or Helen Bagtey. At this meetlng, the Co-ordinator work5 through an ind(Jdioh pad( with tho Iwstae covering: - The rights and re$ponsibiif(ies of Management Commillee membet$. The main documents whlch set oth the operatlonal framework for the charty including. the Memorandum ofArttcles. Resourclng and the current flnanclal poslllon 29 sel out In the latest publlshed accounts. FLrture plmns and objectives. In addition, ￿eM￿rS are required lo complete a skills audit form so that training can be identrfied to ¢nsurelhal they are able to Participate fvlly in thelr role. Along with all staff, Members of thè Management Commillag are now required to undertake annual training on Equality and Diversty as well as GDPR. All members are made aware.of how to declare an interest and are reminded at every meeling. All Managemonl Committee rnembeTS ale alBO included in slratsgic ev9nls with Staff as a way of developing the Law cent￿,$ business 51ralegy. Tho Véanagem9nl Committee, at least annualty. rewews the 3 year finanGial strategy and 3 year busines5 plan document. Paypolicy forkey managgmentpersonnel The charf(y's dgfinition of senior management IS Staff on th8 Workers Grt)up and the Tru$t¢e5 on.the Managemenl Committee. All Trtsslees give their time voluntsrily and receive no remuneralion or'olher benefits with the èxcÈplitsn of out of pocket expensés incurred in the undertaking Df their dulles as TNsiee5 and as agreed by the Committee. The Worf<ers Group currently consists of 17 members of staff, Their salaries arè raiii$wed annually by thè Trustees and are ?et by lEferen￿ lo 'PaySca￿S and Alluwances published by the National Joint Council for local Governmet)18ervicoS. RalaÉèd party relalionships The L8w Centre is g rrember of the Law Cent￿$ Network ILCNI. The LCN is a Company Limited by Guarantee and regislered in England. Established in 1978, the LCN actg as 8 tX)-ordinating body and the VOiGe for Law Cèntres. It has a catchment area.covering England. Wales and Northorn Ireland. The LCN staff l&am provide an initial poSnt of ¢on18¢1 for those seeking infomTrlion about the wotk of Law Cenlres, both within the movemenL outside agencies and to the gengral putylic. The LCN al80

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees Annual Report Ilncorporatlng the Dlrectorfs Report) (contthu6dJ Year ended 31 March 2021 works with nat￿nwIde funders. working to help law cenlies obtain new fvnding for specrfic proje¢ls. In 2020, the LCN worked hard to assist law Gent￿ wlh the Cowid situation. Law Centres provide free legal 8dvlce and repre¥enlallon lo the poore31 and most di$8dvanlaged members of society. They Maln￿ practice in whal is loosoly tèmi¢d BoGi41 Wolfare Law. Th¢r• aro at present 42 Law Cenlrss nationally. Dert)yshire Law Centre has representatives on the Board of Tnjslees al. thè LCN, Derbyshlre Unemployed Vvorkers Cenlre. Citizens Advi¢a Cheslerfiold. CWzens A(Jvke Derbyshlre. Distrfcts, The Elm Foundation and Links CVS. Risk manag8m&nl The "Qualty Manual. s•t$ out all thé poI￿leS and procedures in rèlation to Risk Management. This is kept constantly under review. The Managemgnt Commitioe has tsken steps to miligat& rlsks Klentrfied in its Risk Assessment document which is reviewed at least on an annual basis. During 2020. a specffic Covld-19 Rlsk AssessmÈnl wa5 created and reviewed on a reguLgr basis lo refleet Ihe Government In8lruction$. Our sollc"r(ors are mèmbers of the Law Society of England and Wales. Legal Executives are members of Ihe charte￿ d Instllule of Legal Executives (CILEXI. Sollcilors and Legal ExecutNes Bre subject to the regulalory requirements of the Solicftors Regulatory Aulhorty and CILEX respectively, Includina r￿pOnsibIlItY for the supervision of non-qualified Staff, The Finance Coordinator is o mgmbgr of the A$sockg1ion of Accounting Technicians. The Law Centre i5 a150 registered wi(h the Financial Conduct Authority and the offi￿ of the Immigration Servicps Commissioner (OISCI.

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporatlng the Dlrector's Report) fconithu6(1) Year ended 31 March 2021 Objectives and activiti Ourmission Our mlsslon as a peer. led organisalion is to increase. access to justice for disadvantaged indi￿dualS and fximmunllies Ihrough the proVis￿n of quality assured, accessible, free or low cost legal advice, information and Tepresentstion lo individual8 8nd groups across our geogophical area. Ourc0￿ v&lues These are the values and principles that guidg US: To treat &veryon& wrth inlegrty and respeci To value and respect each other's exp9rtise and dwgrsty. To take responsibility f¢rwhat we do and support each other to succeed. Creale To respond to changing needs. To be innov8tDie arid resoureeful. Cullaborale To collaborate internally and extemalty- To listen and share. To work as a team u$in9 911 of.our expertise and skills togéther to get th.e best out¢omes. To show that we care. To pronK)le personal wellbeing.for everyone - our Staff. volunteers and ollenls. To adopt safe and b¢8￿hY working praCt￿e8. Ourstrateg￿ Aims The Law CentsE's key stratè9¢ airns foT the next threè financial years are.. 1) To provide and increa6e tho provision of quality assured specialist legal advEe. assistan￿ and cop￿sEntatIOn in 50aal welfare Law to mo61 the needs of useis, 5UPPOrted thiaugh th9 provision of wrap around support seNKces', 2) To Seek fvnding lo undertake project work in line with our mission slalemenl., 3) To provide an accessib19 inf(ial assessment and slgnposling servK8 lo all enquirer.s', 4) To increase and dlv9rsify th& finaDaial and other resource8 of the L8w Centre lo ensure. ils future SU5tainability, through posi(ive partnership work and gngagement with existing and potential fund•rs'. 51 To e*(end awareness: ol the rights.. and remedies aV811able to ￿nd￿ld￿81? and cDmmunf(ies and the wofk of the Law Cenlie through us8r involvgmenl, informgth)n.. publicity and.promotlonal work., 6) To gnsura that the Law Centre has well-trained and supported staff and volunl&er$ lo deliver high quality seNces. guided by a well-trainod board of trustees, reflective of the community to 8n5ure good governance. Strategic report The following sections for achiwmènts and performance and financial review form the ?Iralegic re.port of the charity.

Derbyshlre Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporatlng the Dlrectorfs Report) (conrknuedj Year ended 31 March 2021 Achievèments and performancg The 188t year wag 8 year that no-one will ever forget. Life was turned on its head and working practlce$ ¢hang$d almost beyond re¢ognilion. CoMd-1.9 was a shock to LFS all. Fortunately. we have a resilient and devoted.leath ot staff and volunteers who worked hard to see us Ihrough the wotsl of if.. All ovr offices have become Covid-19 safe slrtcl instructions to staff and volunl88rs on Covid-19 safely prLKedure8. wrth thè closure of the offlce8, face to face service5 stop'ped at the end.of hAarch 2020 and staff began lo work Irom home. Fortunately. due lo our previous investment in IT and the adaplabilty of Duf Staff, we were 8ble to ¢&rry on, almost seamlessly. Client serV￿eS were provlded through le￿phone, email, website and ZooM￿eams. Despite the challenges, we were still able lo fulfill Our main slratogi¢ alm 10 provide and. InC￿aSe the provision of quality assured 4)ecialist legal adv￿ and representation. Durlng the year, we opened 1,046 cases, a fall of approximate￿ 15Yo on the previous year. The majority of IhB fall was In our housing work which is direclty linked with the Government instruction$ lo cease evictlDns and close County Courts. Whilst there We￿ falss in the number of cases, there were k)Is of areas whera our cases increased, Debt (up 49Qkl, Discriminal￿n (up 78%), Employment lup 11.kl and lrnmigration lup 55Yo). Enquiries were also down to 4",384. a fall of 210A on 2019-20. However, our DiscriminBlion engUIFies were up by ovor 370%. communty.care and Employment a￿0 saw Some increase. Our website saw a drop In users during 2020121 by 17%, allhough the number of sessions only r¢duwl by 1%. The most accessed area in 2020121 was our seK-help infomaiion In employment. During the year, due lo the fall in housing cases and 8nquirie8, nEmbers"of slalf were furloughed for a short period of lime. Staffing has experienced some change8 a reduclK)n irt DUT Money Sorted prqect work was. countered by an incrgase in employment staff and a new lrtinee solictior. Our sfjrond offi¢9 has been invaluable during the short periods of time that the office has begn re- opened (1n.be￿een lockdownl, providlng us with adclilional space to allow social distancing for the lorge number of staff we now have. We havg reduced the staff ¢apa¢ity in our rooms, provided PPE for staff. volunteers and clients, adapted our meeting and inlerviww rooms to become GovTd-19 safe and introduced ngw procedures to ensu￿ the safety of evèryon& comirig inlo our oKices. We have been fortunate lo ¢onlinue to re￿1ve cop financial support from our Local Aulhorty partners, Che5tsrfield Borough Council, Bolsover Distrlcl Council, North East Derbyshir0 District Council and Derbyshire County CourtGil. This fundlng Continues to provide a base service, allowing the orggnisation. lo took at other funding opportunibes lo provide legal advice in new areas or on a larger s¢ab. AS our Legal Aid income has been impacted Ihpse other fuhding opportunities have tr)een welcomed and have allowed fot other areas of wort( to rneel new domand, such as employment (advising on issues rèlating lo CDvKI-191 and immigration lassisling clients wf(h EUSS applicsl'ions as ihe dèadline. draws ever closer). New IT equipment, $UGh as laptops, have also been purchased durtng Ihg year to allow for all employees lo work from homo. ParticuLgr thanks to Ihe.Alex Fery Foundation, Chaiilies. Aid Foundation, AB Charitable Trust and Community Ju$llc& Fund.

Derbyshire Law Contre Ltd Company Limlted by Guarantee Trustees, Annual Report {In¢orporatSng the Dlrectorfs Report) {¢onrJnuètt) Year ended 31 March 2021 We have als'o worked dosely ￿th the Law Cenlres Network as they helped lo gulde Law Centre$ through the {alrnost daity at some points) Covid davelopments and irtslructions from Governmgnl. A Special thanks to Jul Bishop and her tearn. We are pleased that, despite all the.challenges and changes lo working practices, we were still able t? relain our Lèxcel Quality Mark. The Assessoes report said "Despil& tho Current difficumies and challenges, the Cènlre should be highly commended for sustaining a very high level of complk8nce against the Lexeel Standard. Indeed, it ￿MaInS very cbar that compliance remains a very deep embedded part of the culture and, In Lexcel terms, the Cèntre is an exceptionally efficEnt and exceptionally MRII run organBationll" Obvious￿, we already thought that, bul we aro proud that olhers recognised that too. To summarise our $&N￿@S for the y.èar'. Spe￿.8118t SewI￿￿- Hou8lng Homelessness work remains at Ihe cenlre of our housin9 work. Local aUthorrt￿S continued lo fund nur work allowing us lo continue wf(h our Homelessness Reduction Act {HRA) project, Mortgage Rescue (Court Workl project and Homelessness Prgvention Project IHPP). Derbyshire Dales District Councll also contributed to Ihis work for the first lime in 2020 with High Peak B0￿ugh Council funding trom 2021. Thè HRA project ¢urrenlW employs one fu114ime homekssness prevention adviseT who wort¢s to support those at risk of ewction and those who need support securing new or a￿ernal￿e a¢GotnrrK)dalion. 11 work$ lo provide holistic support to enable ils clients to gain furthet independen in their accommodation and $8&k to reduce the numbers of households becoming homeless. The HRA project works in 18ndem with the HPP as the two projects havo similar objeclwe5. Presently, tho HRA project accepts intemal referraL8 from caseworkers where holistic support can Supp￿Ment the legal elements of a possession action. Examples of help provided include.. advice accessing ac¢ommodation or watbng list5-, Sgcuring grants lo pay for essential 8pplianceslfumilure- applying for DiscrelK)nary Housing Paymgnls and securing grants for tlients lo secure permanent accommodatlon. The HRA pmje¢l alyo benefits clients who, whilst still on @ low inGDme. are unablo lo access Legal Ald servi￿S bul still requlre prof￿1onal advice regarding their housin9. Since the start of the HRA projeGt in 2018, a total 321 clients have begn assisted. Advlger8 havÉ $&¢ured a lolal of £88,775 in financial g8ins for these clients from charitabb grants and DHPs for the prevention ol hom&lessn¢ss or lo secure permanent accommodation. This is in 8dd¢(ion to advice and support provKled. Derbyshire County Council aL80 remnised our homelessness worto and funded an in¢rease in staffing levels for addi(ional eviclDn work. We arè Aow able to hand hold our clients lo help them relain Dr 4)bl8in new homes. We hav8 also found i( very successlul to have funding pols to a35iSt clients lo retain or oblain new homos. These funding pts15 have been provided varlous local authorilles after reojgnising the cost effedvene5s of assistSng lenants in this way. Athbbr.Valley Borough Council has also recognised thg value of our work in Rip. and sur.rounding areas. They loo have Increased our capacity lo assi51 their residents WTth independent housing'advlce through posibve referra18 Irom the local aulhorty.. As mehlloned before, our Legal'Aid work took quf(e a hit during the year. rEducing'th8 number. of new cases by 43Yo. Our contract with Ihe Legal Aid Agency for the provt5ion af the Court Desk serviGe at Che$lorfield County Court has baen extended until 31st August 2022. This service ensures that a legal admser will be present al Court on days when pos8e88ion ¢laims are listed. The athser will meet th cli'ents on the dgyy.take inslTucbons, ¢on5ider papgrwork and represent'dofvndants in Court. All

Derbyshlre Law Centre Ltd Cornpany Limited by Guarantee Trustees, Annual Report (Incorporating the Dlrectotrs Report) fconiAnuedJ Year ended 31 March 2021 lients a5SlSted wll also re￿1ve a follow-up adwce letter and be referred for on99ing $dvi as necessary. The seNice ensures that thè m¢gt vulnerable defendants, who may not have sought advice before.the day of their hear(ng, are represented appropriately. Legislation changed requiring landloTds to provide. bnger noti￿ periods (previously 2 months, which. In¢￿8$ed to as rnuch 8$ 6 months between August 2020 to, May 2021) and the dosure of County Court buildings. In September, the courts were consideriny possession cases bul èvictions were not allowed to be caThied out by county court bailiff5 or High c.ourt Enforcement Officers except in thé most serlou8 clrcum8t8nces. DLC has, whenever the courts are open, attended Ihe Gounty Court. D.uty Desk to assist dienls face to face or", where required by the court, represented clients VH Zoom at"R" and"V hearing$. Possession claims havo also been suspended for tong per￿d$ overthe Covid-19 pandèmic which has meant a large reduclk)n in the numbèr of casas heard and e¢nseqUen1￿ a roduction iri the numbor of persons a$s￿Le￿. Where the most serious cases continue to be listed in-person we have continued lo provide a f8cÈ-ID-fa¢e 8eNice. with a duly adviser also avaijable on Ihe lekphone al times when the Court 18 addressing romotè 'rovbW cases. Following the end of the slay on cases from 31 May 2021 we are prepared FETrr a considerable increase in cases being listed and will Ensure that Ihe Court Desk sèNice rem8ins'8vailable lo all. We continue to work with the court seThi￿ to provide the best seniice for ourclEnls. Specialist ServAces- Employment Empbyrnant work has seen an increasè ovèr thg ygar. This can bp diredy attributed to the employment issues relaliftg to Cuvid-19. Furlough and redundancy have been al the forefront of enquiries. Thanks to the Community Justice Fund, Ihe Access to Justice Foundation and Local Authority funding, we hav.e been able to expand our team. For a short period we had neaTly 5 FTE staff in the employrrEnl loam. The Legal Supp¢rl for LilpJalion in Person proiect L8 funded by the Access lo Justice Foundation. It runs from Octob91 2020 10 2022. This project enab￿ us lo extend our employment service lo include ull employment tribunal representation for vulnerable clients, and to offgr a casework 5grvic8 in High The team adapted well to working from hom8 and found clients very receptive lo remote working, parbculady on the phone, ratherthan lace lo fxe. Our work in Riplpy and Ilkgslon, funded by Derbyshlre County Council, has continued, and onc8 again exceeded tarsets on telephone enquiries, albelt based from horne. We have been working on a pilot project to support those svho are either on bng-term health reiated absence from work or al risk ot long-lemi absence in Che8tethek%. Sheffleld Hallam Universty has ¢arried out an assessm¢nl to see rf the project can be extende_d into th¢ wider DeTby5hire area. The document was publiclsed In July 2021. Another success this year has been the charged for service. Principalty aimed at clients who are not eligible for free advi￿. we 8180.advise on Setlleinenl A9reer￿nts, whero the cosl of 8dvi¢e is funded by empbyers. Wllh increased redundanryes, we have advised on an increased number of sett￿ment Agrepmenls. SpeGialist SeryKes- DiscrimInat￿l. Our discrimination service in employment and 9oods ond s¢rvice5 was anotheF g.rowth aTea. Our casework In Ihls area Increa$ed by a massive 78Vh with enquSrles up 371"%: This was funded in part by our Legal Ald Agenw Dls¢rfminalion Contract

Dert)yshire Law Centre Ltd Company Llmlted by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (conllnuod) Year ended 31 March 2021 Developing discrirniffalion work has always.bggn a long tgmi goal of the Law Centre and to this end, we now h8ve a trainee solicitor undertaking discrimination work for goods and 5ervice5 a5 part of his training rotation. ID employm&nl, the Legal Atd Agency Contract has allowed us" lo increase d￿CrIMInall0n work.. Togpthei wlh Ihe Access'to Ju$ti¢e Foundalion LSLIP funding il mean8 that we can offer a dis¢riminatlDn casework Se￿￿e aeross Ihewhole of Derbyshire, Spaclallst SèThtc&s- Debt Our specialist debt seNlce8 have been funded through MaPs.{Money and Pension Sèrvtel. MaPs' contract out funding for debt advice lo various regional organisalions, one Of whiGh is Community Advice and Law SÈrvice, who bad on the EMMA IEast Midl4nds Money Advice), and Ihey. In tum. contract oul lo provKlers such as DLC. This funding is curtently until Ihe end of Ma￿h 2022. A& a result of the incrgase in staff from April 2020 and despite the_gffgGI ol COVKI lockd￿vri, casework was up by 370fi and enr4uiries up" by 3￿10. This seNice was predominantly a face lofac8 service wth high number of cllents. Fortun8tety, the staff and clients adapted well to the new way of woyking. .Specialist Services- Immigration We are the advic$ agency in Deibyshire lo promde immigralioD Ipgal advice. Our lelephone and email advice 5eNice for reS￿ents in Derbyshire continued during the yoar and, obviously, th8 EU Settlement S¢henE dominated our immigration work. Our casework increased by 55% and.enquiriè$ This was helped with fundbng Irom the Home Offce (via the Law Cenlres NelwoTkl until September 2020 and then a jolnlly funded Home Office project wllh Nottbngham Lsw Gentre, to assist vulnerable EU citizens with complax application5 to the Home Officg EU Sgttleii￿nI Scheme. 11 allowed us tu increase staff hours to meet the challenge ol this work. Our newest solicitor working on t'his area of law achieved her level 1 with Ihe OISG (offi￿ of ImmTrJralion Servicas Cotnmissionerl last year and one of our Paralegals allalned Ihls In January 2021. Alon9 with our Level 3 Law Society Immigrdtion and Asylum AcGredited Sonior Solicitor they resource our Immigration ath￿ service. DLC is registered with the OISC, whiGh allDWS U5 to provid¢ a small feg paying service. Support SemAC&S Behind our solicitors, caseworkers and project staff, we have a dedicaled Admlnk8t"raiion team and Co- ordination Unit. These sla*f provide our front of hDus8 58rviGes, Casework support, Premises management, financlal 8dmlnislration and management as well as putting togelher fundin9 bids, IT development gnd slrateglc lead. TI￿e staff helped to enwre that the seNice continued during lod(down by prc)vlding remote support and new procedures in light of the Covid-19 lockdowns. 10

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report Ilncorporatlng the Dlrectofs Report) (conlinuod) Year ended 31 March 2021 During the year, our volunteers, toam wgre hil partiGularly hard due lo COVKI. We had no sy$tem$ in place lo acilftale 5uperv15ion of volunteers who were worknng from home and so for several months, they were unable to assist. This reSU￿ed in a diminished number of volunteers. However, due to fundlng from the Community Just￿ Fund, we were able to provide" IT so thai they could participate and work from home, supervised by our Session Supetvisor. This pilot test appears to be Suc￿sSfUl and will allow th8 Law Centre to have a combination of home and officaworking for volunte&rs. One big step fornard was the involyemenl of a volunleeT (D help use and analyse the Interacllon ot sIKial media. Pro Our project work helps our organisalion expand our existing services, ty out pilot projects, respond to new needs and give a Cl￿nt a fuller service by providing a 'lNr8p around $eNiee" Some of our prolecl$ have already been menlioned in our specl8llsl services but other projects we delwer 2re'. Pmiect Work- Opportunity and Change foac) Employing a social worker and advocate allowed u5 to carry out care assessmenls for cliants. Our work with Frarnework 8s part of the Opportunty and Change D2N2 projects, has allowed us lo continue wf(h screenings. assèssments for eligibility and oblaining 8ddltlon'81 needs support. The project is Current￿ funded until the end ol March 2022, enabling the Law Centr¢ to relain the staff and kéép thè 80r¥ic8. Pmiect Woth- Money Sorfed In D2N2 Working with Advice Nollingham as Ie8d on th¢ project, in 2020-2021 we continued lo oporal8 during lockdown and the pandemic, supportlng 820/0 of individua15 requiring personal namgalor support, Thi5 holistic work that 'lhinks outside the bo. is flexible, offers support with personal budgets and financial pabilily and identifies when S￿la11$1 debt and housing support is needed, whl¢h was the On￿ form of coniaGt for rnany vulneiable adults during Ihis unprec&dented year. Following the resignatlon of one of our Personal Navlgator8 In January 2021, we decided lo reduce the projed. This was mainly due to a change in &ligibillly around a groaiei emphasis on employability oulcornes. Money Sorted has bean oxl&ndgd to Mareh 2023 8nabling the Law Cgntrg" to ¢ontlnuo to offèr thig essential service ff.om multiple platforms to the people of Derbyshire. Proie¢k Woth- De￿yShire 817ingual Cnsis BuddK ServiGe DLC is a pa'rtner in thi5 5 year prqecl, by Dire¢t Help and Advlce. As we approach the end of year S land the ¢nd of the projed), the project Is Still in line to exceed expectations. Thè Law Cènlre is responsiblè for training and supeNising buddies who work wi(h individualslFamilies lo address the immediate etiSk8 as well as idenlfying and assisting with other problems lo improve their lnies. Initially, Covld-19 had a negative impact on Ihe project, however over lime 'buddies', In particular for the Eastern European communit￿$ foun¢ new ways of worklng and approaching indivtduallfamilies In need. PmieGt Work- Access lo JusbG6 Recovery Grant Our Strategic Lead Co-ordinator has beèn working closety with project consultants and trainer5 on upskilling and leadership skills.

Dertjyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report (Incorporating the Director's Report) (contlnuety Year ended 31 March 2021 ProiKt Woth- HBlp is Here Worklng wlih Derbyshire Unemployed Workers Gentre (DUWC), w9 have been providinglggal advic9 services to clients referred trom DUWC. We primarily advisad through Ihreo methods, spacialist telephone advice, 8 casework serV￿e and outreach dinic. All anqulrles are assessed by a speciali%1 team to identify the needs of the clients and how the. law centrg Can advisg. This has proven very Suc￿ssIU1. In th'e first 3 quariers of the projgcl, 41 Gases wère taken on using approximately 122 sP￿1all$l hours d&dical&d'to ¢ase work. 'T￿l￿e8 SolKitors Nllatthew Brown. who startèd al the Law'Cenlre.on a work pl8￿Ment, went on to become a parakgal and, aftor securing the natk)nal￿ awarded DNersity and Acce88 Schémè lunding (which is on awarded to I person par year) through The Law Society, is now a Trainee Solicitor. He has alre completed his employment and housing trainirtg and 15 currently working in our Discrimination Unil, spe¢Lqlbing on Goods anrj Serwces. He is due to qualty In August 2021. Gary Steel started worlang with us over 2 yea¥$ ago 89 a Paralegal. Through competitive inte￿eW, he 88 suceessful In becoming our latesl Trainee Sollckor In January 2021. HI8 first pla¢Èmenl was on omployment and he will be moving on lo debtwork In tho near futurg. 12

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees, Annual Report {Incorporatihg the Directorfs Report) (coniknu6dJ Year ended 31 March 2021 FinancÈal review. ReseNes policy The TTUStees have Set a policy to maintain reserves 01 the minimum. requirements if the Law.Cenlre w9$ lo ￿ase operatlons. These reserves cov.er redundanèy eosls, salaries at levels to salisty notice rbds and lea80 notices on rent and equipmént.. At ¢ur￿n1 levels, this equates lo £279,845. Of this requirement, £90,075 has already bo6n sèl aside in the designated Staff Contingency Fund. the required level of free reserves is £189,770 rf the organisalion w¥ lo Immediately cease. With a anaged closure, this would be reduced to £68,347. A$ at 31 March 2021, free resarvès.are e126,42'5, after designated fLinds of È125,075, which is below the tsrgel level. The TTuslees have sel a financial 51rategy to 2024 which outlines the financial risks and aclions belng tsken lo ¢ontinue lo build up free reserves to the required ￿ve1. At pre8enl, the Trustees assess the eharily s$" 3 going con￿rn, and therefore do not envisage that" les8￿e8 will be used to cease operations in the near future. Going con￿￿ We continue lo be suece5sfiJl in maintsining core grants from Chesterfiekl Borough Council, North East Derbyshlre Dlslrict Council and Bolsover Distr￿1 Council. All have been secured al Ihe same rate as 20121 until 31.3.22. Whilst, inherent￿, there can be no certainty with regard lo futufft income in the current economic climate. th8 Trustees confirm that there is no reason to believe th81 Ihls fitnd5ng will not continue but acknowledge that this may be at a rédutèd levol in sorne cgses. We havo a Goffiprphensive funding strategy which ident1f￿$ new possible funders and a tlmelable for klentfying when recurring funding should bg applied for. Funding applications have already been sybmitled for funding in 2022123. We have already obtained an extension on oui DCC Local ResI1￿nce funoing until Seplemljer 2021 and Lloyds Bank Foundats"on has confirmed fundin9 for housing work in Bolsover from September for 2 years. Al 31 March 2021, the charty has free reserves of £126,425 after designating lunds Df £125.,075."The charty has produced bud9ets lo 31 March 2024 and financial reports Identify the measures necessary to maintain an a¢Geplable level of free.resorv6s. Finally..our fin8nGial strategy has beeft successful in recent years and the current strategy is planned through lo 2024. W9 arg in the pro¢e$3 of tEviewing thig docuJDÈnl, with a view to goin9 beyond a 3- year docurTient. Ghien these circumstances th9 Trustees belleve rt is appropriate for the flnanclal $lalemenls lo be prepared on 8 going con￿rn basis. For this reason, Ihey continue lo adopt Ihe going concem basis in prepering financial st4lemenls. Principal risks and uneèrtainties The main financial risks facod by the charity are Ios5 Qr rgductjon.of Lpgal Ald ¢ontracts', project fttnds, and core funding from Local Authorities. The.processes and slrAlegie5 for rnanaging these risks are- - Promollng th¢ positivè impact of the Law Centre services 13

Derbyshire Law Centre Ltd Company Limited by Guarantee Trustees. Annual Report (Incorporating the Dir9Ctor's .Reportl (conlinuety Year ended 31 March 2021 - Producing an Annual Report Building relalbnshlps.wilh fvn¢er$ and respondlng gclively to funders - Enstsrtng fvndlng s1reams.afe varied lo reduce the impact. of fvndihg10$s - Campaigning through. LCN - Demonslrallng the effect￿&￿08$ ofJoint wormlng and avoSdan¢9 of duplicatdadvicé setViC8S Ensuring that'5egal advice. is part ol key strategies Use of Soclal Medla lo ral8e awareness of the worf¢ wa do - Succession Planning Plans for futuro perlod$ Whilst 2020121 proved to be a challenge. it also gave us inspiration lo look at future working plans. Those inGlude improvgd r¢moig working pracliG9s, increasod use of voluntèers and a furthet review of working PTactices, such as working towards a papgrl$s5 offTh. Following Government guidartGÈ, wa lo-oponod our offi¢ès tr) tho publi¢ from May 2021. Staff have conlinv9d to work pr8dominarilly from *ome but a few staff arg required to wgrkfrom lh9 office du¢ ID the role th81 they hold. We shall continue lo work in partnership w￿h local aulhortties, other ad￿ce agencTes and funderj 10 enable us lo continue lo offer the bestBeNice for our clients. We shall continue our involvement as Trustee Board Member8 on Links CVS. LCN. Citizen5 AdV￿e Derbyshire Districts. Crttzens Adwce Che5terfEld, DUWC, and Elm Foundation to show support. 2nd en¢our8ge jolnt working. Housing and Home195sness We will continue to offer a Ser￿Ce across the Gounly and develop our relationships with key parfners, including local aulhorlllos and other advice agencies in tackling homelessness. Wlh all the Govemment reslrictlons Ilfting, the Houslng Unft is expecting a large increase in possesS￿rn cases. Derbyshire County Coundl has contlntjèd fundlng additlonal staff hours to cope wlth thi5. In addition, we will b& startin9 our new project in BolsDver and hope lo, raise funds lo do more work in ctisrepair. We expect to have legal aid case5 revert lo their numbers pllor to the Covvj pandemic. This is wholly dependent on actions taken by landlords following the ch8nges in legislation. We shall attend court whenever necessary to fulfil the needs of our clients and the County Court.Duly Scheme contract. We will look at how we can ¢onlinue lo offpr outreach in Housing in Ripley, Buxlon and Bolsover Ma new channels of delivery. OUT Fk)me1essness Prevenlion Project will'carry on until June 2022, however we hope lo continue work on Ihis beygnd then. Our HRA project has been confirmed lor a further two years from September 2021. Due lo staffinu ¢hanges, we will be recruf(ing a new paralegal lo work on this projert. 14

Derbyshlre Law Centre Ltd Company Llmlted by Guarantee Trustees, Annual Report (Incorporating the Di￿¢t0￿$ Report) (Collfthuèd) y.ear ended 31 March 2021 Newly funded housing disrepair work will start in Saplember 2021. Th1$ wll, at least in part, fill the. adv(cè gap that Is there from thè loss of Leual Aid fundlng back in 2013. Steve Taylor, Houslng Spedallst. Ss re"tlring In August. Steve has been with the organi5ation ¥ln¢e the start- almost 32 years. The Unit will feel the loss of such an &xpari6nced housing caseworker and il is .hopod that the position will be fillfjg from wilhin the organi5ation. We wish hirn well on hi5 retirem6nl. As. p'art of our suecession PLgnning, we shall airh lo gel new hou#lng and employment caseworkers qualllle¢a as Areg of Law Supervisors. We sh811 coniinue to meet1he Lexcel Quality Standard. Employment We wll continue lo offer free specialist empbyment advice to residgnts in Derbyshir9, looking at ¥￿thing remotely and face to fa￿, adapting delivery methods to meel.clienl'3 nee'ds. We shall work with partners on projoGIs aimed al keoping people in work and improiiing their hea￿h where the undertying cause of ill hea￿h is related 10 Issues in employrrent. Dur funding Irom Access to.Justsce mearts that the Legal Support for Litigation in Person project will continue Ihroughoul.Ihe year. Ourcharged for seNce will continue, al nol-for-profft rates, to those who can afford to pay. Funding for Ihls area of law is less available and mre c¢mpèlilive but we will.continue to investigate and apply for source5 of $hort and long term funding b)Ih for proieGt work and for the GOTe servirE. D8bl The Law Centre shall prnv7de high qualty debt advice across Derbyshire, funded by MaPS. Top prK)dly will be to work with partners to ensure that funding continues beyond March 2022. Vve will continue to work holistically with other pmjects both wf(hin the Law Centre and wf(h other agencies lo Increase fiJ18ncial tssillen¢e and debt awarenes3. A5 Covid-19 ha5 presented a challenge, Il is al$0 making us think of innovalNe ways lo engage w￿h ¢lients and deliver our debt advi￿ service, responding lo needs of users. This oould Include lookSng al how we eAn dovelop th6 role on a community debllgvel wa zoomlolher p￿trom1'S in order to reach. thosè clients who are isolated and unable to acces5 our serwce. Discrimination We will continue lo build on the work done in 2020 for diserimination in employment and For Goods and Servlces. We shall aim to maxlmise the use of our Legal Aid Agency Contract for discrimination. other fundin9 OPPOrtunilies .for supporbng di￿riMinatiOn work will be sought and form part of the funding.stsleoy. Immigrat￿rt. Having Secured more Home offi￿ fundlng. in ¢onjyn¢lSon Noiiingham Law Cenlre, we shall devote staff tim8 to the EUSS prolect. whlch peaked in JulylAugusl. Thls fundlng conttnu&s until September. 15

Derbyshire Law Centr8 Ltd 'Company Llmited by Guarantee Trustees, Annual Report (Incorporating the Dlrectorfs Report) IrLwfinued) Year ended 31 March 2021 Our OISC level one shall starL working towards level iwo during the year and lèvel three sometimè SDon after Ihat. This again is part of our succession p￿nnIng. Ourtelephone advice wort( on all types of Immigration Issues shall continue at current levels. Wg shall also continue to do outr9ach work, partlculirly in Shlrebrook as part of ttie EUSS prolect and Help is Here project. OLJr D2N2 projeG15, Opportunity and .Change anrl Money Sorted, will CLinlinue al current levels, ensuring that we look at how bestto intetact.wilh cli¢nts. Derbyshire Bilingual Crigi8 Buddy Service concluded at. the end. of April 2021. It achieved all th.e outputs f( sot out to deliver. Voluntee Volunteers hsve always pLayed a big part in our organisation. We would like lo expand our volunteerlng capacty to offer dffferent types of placements. Vve will $eek funding lo enable us lo develop rem¢ie volunteering opportunf(ies and skllls based tralnSng opportunftie$, including exploring remoto assessmont and signposting ID OTder to contlnue thls vllal Inklal contsct wf(h ¢lienlS. By worf(ing with local un￿ers￿leS and Colleges, we have used students in our assess'ment and Initial advice teams and for digital marketing. Awareness Raising Over the last few years we have developed and improved our comprghen5ive marketing and cwmunicalions strategy. We intend to combine this wf(h a new Duilal Strategy that wll show thè roule tg increasing awareness of servlce8 and develop method$ for communicating with hard-tLweach communi118S. We Intend to ¢Jevelop our wetjsite further wllh inclusion of more conlenl and direct links lo our services, as well as ensuring that il is accessible for all. wé wll focus on ensuring our website is accessible to deal poop18 who use BSL by Insertlng signed video5. We shall promote our work throughout the County and beyond. through social media, Twitter, Facebook. Inslagram. Ihe wèb8110 and publications including Annual Reports. Govemance During 2021, we shall review our Memorandum and Articles to vn5ure that they are still current wrth lo(Jgy's seNices and good govemance. We shall ensure that all govern¥nee tasks are completed in onler to maintain our Charify statUS, including approp'riate financial managemertl, Insuran￿ and good management. We intend to increase our administrab'v6 SUPPOrt lo enable Ihe Coknordination Unil lo expand on their WC•rk. 16

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Trustees. Annual Report (Incorporating the Director's Report) (conthued) Year ended 31 Nlarch 2021 Tru$t¢es' ro$ponslb51itl¢s $tatsmont The trustees, who are also difertors. for the purposes of company law, are re8ponsible lor preparlng the. trustees, report and the financial statements In accordance wf(h applicab18 law and Unf(ed Kingdom Accounting Standards Iuniled Kingdom Generally Accepted Accounting Practice). Company bw requlre$ the charity truglee$ to prepare tbnanclal statements for each year whkh. gfve truè and fsir view of the stale of affairs of the charitable company and Ihe in¢oming resour￿S and applicath?n of resources, including the income and Expenditure, for that period. In preparing these financKg1 stateme'nts, the Irustees are reauired to- $eleLI suitable accounting polic￿$.8nd then apply them consistently., ob8eNe 1he meihods and principle$ in thè applicable Charities.SORP: make judgments and accounting Bstimates that are reasonable and prudent., .slete whether appllcable UK Accountlng Stsndards have been followed. subject to any merial departurgs disclosed and explained in Iheffinanclal slaièmenls., prepare the financkgl statements on the golng concern bask4 unless f( * ihappropriate to P¢e5ume '.Ih the Gharily will continue in business. The trustees are responsible for keeping adeouale accounting reeoftgs 1hat are sufficient to show and explain the Gharills tratjsactions an¢J di$¢lose with reasonable acGuracy al any tim8 the financial FK¥Sition of the chaTity and enable them lo onsure that Ihe finanaal slalemonls Gomply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Gharty and hence for taking reasonable steps for the preventKJn and delecb.on of fraud and other irregularities. Auditor Each of the persons who 15 a trust99 al the dale of approval of thls report conflnns thaL' so far as they ale aware, there is no relevant audit information of which the charity's auditor is unaware.. and they h8ve tsken all steps thal they ought to have taken as a trustee to make themselves aware of any relevant audtt inforJnatson and to e¥labli¥h th'al Ihe ¢harity'¥ auditDI 13 aware of that inforrnalion. 08.1..1.0/..21.. The trustee8' annu81 report and the strategic report were approved on ..... .. . on behalf of the b rd of steès ty." and signed Ms J Flood (Chalr) Truslo9 17

Derbyshire Law Centre Ltd Company Limlted by Guarantee Independent Audltor.'s Report to the Members of Derbyshlre Law Centre Ltd Year ended 31 March 2021 Oplnlon Vve have audiled the financiql statements of D&rbyshire L.aw Cenlre Lid (th8 '¢harlty'l for the.y@ar ended 31 March 2021 which comprise the slatemgnl of financial actiwties 'linGluding inGome and expendiluTe account), Statement of finanGral position. statement of cash flNs and the relalsd noles, including a summary of significant accounting polici&s. The financial 18POrting framework that has been applied in their preparation 15 appluble law and United Kingdom Ac¢ounlin9 S18ndards, including FRS 1 Q2 The Financial Reporting Standard applicable in the UK and Reputs1￿ of Ireland (United Kingdom Generalty Accepted Accounts'ng Prath'ce). 1n.our opinion the financial statements: give a true and falr v￿1 of the state ¢f the Gharrty's affairs as al 31 Match 2D21 and of ils incoming resources and application of Tesources, including ils income and expendiiure, for the year then énded., have been properly prepared In a¢cordan¢o wllh Unlled Klngdom Generally A¢¢epted AcGounting Practits" h8ve been p￿parfid In accordance wth the relu1￿ments of Ihe"Companie$ A¢1 2006. Bas18 for oplnlon We condueted our audit in accordance with International Standards on Aud11ing (UK) IISAS IUK)} and appllcable law. Our re8pDnsibililies under those standards ere further described in the audilor's responsibilities for the audlt of the ftnanclal statements seclKsn.of our reporL We are independent of the charity in accordance with the ethical reouirements that are Kelevanl to our audil ol the financial slat&m¢nls in the UK, including the FRe's Ethical Standard, and we have fvlfi11od our other othical rèsponsibilities in 8¢cordance with these requirements. We bdieve that the aud¢( evidence we have ob18ined 18 sufficient anfl appropriate to provKle a basis for our opinion. Con¢luslons relatlng to"golng concern In auditing the financial statements, WE have concluded that the trustees. use of the going concem basis of"accounting in the preparation of the financ￿1 statements is appvopriate. Based on Ihg work w& havo pèrformed, we have not idgnlifiod any material unGertainties r&lating lo events or conditions that, individually or colleclThrely, may cast significant doubl on tho charity's ability to continue a3 a going Gon¢em for ei period of at least.twelve months from when the financial slalemenls are aulhofised for issue. Our responsibilities and the re8pon81billlie$ of the Iruslees with respect lo going concern 8re described in the rglevanl seGlions of thi8 report. 18

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Auditor's Report to the Members of Derbyshlre Law Centre Ltd Year ended 31 March 2021 Other Informatlon The other information cothprises the information included'in the 8nnu81 rèport, olher than the financial statements and our auditorfs report Ihereon. The trustees are responsible for tho other information. Qur opinion on th8 financial slalemenls does not cover the other informalion and, except to the extent otherwise explicitly slated in our report, we do not express any form of assurance conclusion Ihereon. In connethton wllh our audll of the financial slatemsnls, our responsibility is to road the other information and, in doing 80. conslder whether th¢ olhef information is materially inconsislent the. financial Slat￿entS or our knOW￿dge obtained in the audit or Otherwise appears lo be material misstated. If we identify such material inconstslencles gr app8￿nI malerHI mis5tatoments. we are requlred to determine whethet there is a material mkqslalemenl in the financial slalemgnt5 Qr a material misstslemenl of the other infomialion. If, based ort the work we have perforyned, we conclude that there is a rnalerial mi5s1alement of this other informabon, we are required to report that fact. Wg have nothing lo report in this regard. Oplnlons on other matters prescribèd by th• Companles Act 2006 In OUT opinion. based ori.the work undertakert in the course of.the audk.. thg infomialion given in.the Irusteès, report For the financial yèar for which the financial slatemenls are prepared 15 con51slent wf(h the financ￿[ statements., and the trustees, report has b.een prepared in accordancé applicabl6 legal requirements. Matters on whlch are r8qulred to report by exceptlon In the Ilghl of the knowledge and understanding of the charity and ts environmenl oblained in the course of the audit, we have not Idenlmed materfal mlsstatements in the trustees. report. Vve have nothing lo report in respect of the following malleTS in reklion'lo Ythich the Companie3 Act 2006 requlre$ us lo report lo you if,. in'ouropinioh.. adequate accounting records have not been kept, or retums adeqoale for our audrf( have not been recewed from branches not Visited by us., or the financkal statements are not in agrsamant with thè accountsng Tacortls and ratums,. or èrtain dBclosures oftrustèos. remungration sp¢¢ified by law arg'nol made., or we have not received all.the inftsrmatiorl and explonatlons we require fttr our audit. 19

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Audltor's Report to the Members of Dgrby5hire Law Contre Ltd (contlnu8dJ Year ended 31 March 2D21 ResponslblllU¢s of try$to.es As explained more fully in the irustees, responsibilities statement. the Irustees (who aro also the directors for the purposes ol eompany lawl are responsible for the preparalion of tha linancial stalemen15 and for Iking satisfied that Ihey yivfj a tkue and fair view, and for ¥u¢h intemal CDntrol as the trustees detemiine is necessary to enable the .preparatk)n of financial slalemenls that. are free from material misstatement, whether due to ts'ud or error. In preparing thp financial slatements, the truslees are re3ponstsle for Hssessing the charity's abilty to eonlinue as a going con￿rn, disclosing, as applicable, matters related to going CODcein and using the golng concern basis of awounting unless the trustee8 ellher Intend to IiquKlalè the charity or to cease op$ratlons. or have no realistic allemalive but to do'so. Auditorfs responsibilities forthe audit of the financial statements Our objeclNes are to obtain TeasoDable assurance about whether the financial ststements as a whole are free from material misslatemenl, whether due to Iraud or error, and to Igsue an audfÉor's report that includes otJ¥ opinion. Reasonable a53urance is a high level of assurance, but is not a gueTantee that an audr( conducted accordance with ISAS IUKI will always delecl a material misstatement when il oxists. Misstatements can arise from fraud 01 error and are considered malerral il, individually or in the aggregate, they could rea50nabty be expecled to influence Ih? e¢onomi¢ decisions of users taken on the basis of these financial slalemenl5. Ir"regularitie5. including fraud, afe inslantes of nort.complianee with laws and regulaliolls_ We design procedures in line with our responsibilities, outlined above, to detect material mBslalements in respect of irregularities, including fraud. The extent lo which Our pro¢edur•$ are ￿pab￿ of dele¢tlng irregularities, including fraud is detailed below. The Oblecl￿e8 of our audk are.. to Idenllfy and assess the risks of materfal ml881alement of the nandal slalements due to frau¢J or error, lo obtain suffi¢ienl appropriate audit emdents ¢gardlng thg assessed risks of material misstatement due to fraud or error, and lo r¢spgnd appropriately to those risks. Owing to the inherent limitations of an audit, Ihorfj is arn unavoidablo risk that material misstalemenls in the financial slalemenls may not be detected, even though the audti is properfy planned and perfomed in a¢¢ordance with the ISAS (UK). In hlenlffiiing and aEs8*5ing the risks Of material misstatsmènt in respecf of irrggutarilies, including fraud and non-compliance with laws and regulation5, our proGedure5 illGluded the following.. Vve obtained an understanding of tho legal and Tggulalory frameworks applicable lo the charity and the sector in which they operate. We determined that the following Laws and regulations were most sjgnfficant the Compgnies Act 2006, the Chorillea SORP IFRS 102) and UK corporate taxation law. The charty is also subject to the regulations of the Financial Conduct Authority and the Officè of th¢ ImmigralK)n Services Commi85ionei (OISC). We obtained an underslandlng of how the Charty Is complySng with those leu81 and regulatory framewotks by making enquiries to relevant members of Ihe management team. We corroborated our enquiries though Dur miew of board rninules (where appI￿able) and inquiry into legal fees incurred in th.e year. 20

Derbyshire Law Centre Ltd Company Limited by Guarantee Independent Audltorfs Report to the Members of Derbyshlre Law Centre Ltd (wnthuedj Year ended 31 kqarch 202q We as8e&sed the su8￿pIlbllIlY of the charity's finanok?1 statements to malertal misstatemgn( inGluding'how fraud miym ¢x¢ur. Audit procedures perfomied by the eng89eJrienl leam included.. Id8nlifying the controls management has in pla￿ to prevent and delect fraud and a$5essing the 'oper*ion of these controls Understsnding how those Charged wf(h governan￿ considered and addressed the potential for override of controls or olher inappropriate influence over the linanclal reportlng process Identifying 8n(J testing journal enlrles, In partlcylar any loumal entries thal were large or vnu8U81 In nthre -. Assessing the extent of compliance wlh the relevant laws and regulalbns goveming Ihe chartty and the secloi il operates withln. This In¢luded a revlew,of any polential breaches during and since the year end-, and Challenging assumptions and JUd￿Ments made by management in ils significant accounting estimates. There are inherent limitation5 in the audrt procedures described above snd the further removed non- compliance with laws and regulalions is from the events and transa¢tiohs ref￿¢ted in the fifianclal Statements the less likely we would bewme aware of it. The risk of not detecting a tnatsrial mBslatsment due.to fraud is h￿her Ihan tho risk of not d8teclin9 ono resulting Irom orror as fraud may involve deliberydte concealment by, for examp￿. forgery,. inlentsonal misrepresentations or collusion. A furth8r description of our re$ponsibililYas is availabb oa the Financial Reporting Coyn¢il's websilg al= www.frc.or9.uk1audilors￿SpDThslbllitles. Thi5 de5Griptton forrn5 part of Dur auditor'5 report. As part of an aud￿ In accordance with ISAS (UKI, we exercise professional judgmgnt and maintain profesS￿nal sc8plicism throughout the audit. We also.. Identify and 888e8s the rlsk8 of m8lerl81 m&slatemenl of thé flnancial slatemenl$, whether due to Iraud or error, design and perfonn aydf( pr¢xedures responsive lo th0$9 risk?, and obtain audft 9VtdenG9 that is suff￿lent and appropriate to provide a basis for our opinion. The rBk of not dolecling a material misstatgrnenl resulling From fraud is higher than for Dne resulting from error, as fraud may Invo￿ Collusion, forgery, inlentional omissions, misrepresentations, or the override of Inleinal control. Obtain an understanding of inlernal control relevant to the audit in ord?r to design audit procedures that are appropriate in fhe circumstances, bul not for the purpose of expressing an opinDn on Ihe effectiveness of'the intemal ¢onlrol. Evaluate the appr¢prK4tenes6 of accounting pOI￿leS used and the reasonableness of.accounling eslimateg and related disclosurès made by the Iru5tees. 21

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Independent AudStor'8 Report to the Membèrs. of Derbyshlre Law Centre Ltd l¢ontfBue¢l Year ended 31 March 2021 Conclude on the approprigteness of the twslee8' use of the going Concern bas1$ of accounting and, based on the audit evidencè obtained. whèther a material uncertainty exists related lo gvenls or condition* that may &is15NJnificant doubl Dn the charity's ability lo continue as a going concem. IF we conclude that a material uncertainty exists, we are Tequired lo draw attention in our auditols report to the related di5c105ures in the financial stslements or, if such disc105ures are inadequate. to rrie¥Yify our'opinion. Our conclusions are based on the audit evKlen¢e oblaShed up lo the date of our 8udrtor's report. However, future events or conditions may cause the ¢harty to cease io coniinue as a golng concem. Evaluate the overall presenlation, structure and content of the financial 3tstemenls, including the disclosures, and whether the financkgl stal&mertts represent the underlylng IransaGIDns aryd events in a manner that aGhieves fair préseniation. We commursic8le with th0￿ ¢har9ed with govemance regarding, among other mallers, the planned scope and liming of the audk and signrficant 8udll tlndlngs, Including any significant defic￿nCES in intsmal control that W9 identify during our audiL Use of our report This report is made solety to the charty's members. ag a body. iri accordan¢e"wilh Ch8pler ? of Part 16 of the Gompanles Ael 2006. Our 8udll work has been unéertaken so that we mlght stste to Ihe charity s Memb0￿ thDse matters we are required lo state lo thetn In an auditor's ￿port and for no other purpose. To the fulksl exlgnt P9rmilled by law. we do not accept or assume responsibility lo anyone other than the chaTty and the charilrfs members as a body, for our audit worK for thi5 rtrFK)rt, or for the opinions we have fomied. Andrew McDei4 BFP ACA FGCA (Senior Slalutory Auditor) For and on behalf of MCABA Limited tla Milchdls Chartered Accountsnls & Statutory Audttor 91-97 Sallergate Chesterf5eld Derbyshire 540 ILA 08/10/21 22

Derbyshlre Law Centre Ltd Company Limited by Guarantee Statement of Financial Activities (including income and expenditure accounti Year ended 31 MarGh 2021 2021 Restricted fvnds Total funds Total funds 2020 Unrestricted funds Income and endowments Donat￿nS and legacles Charitable activities Investment Ihcom6 Other incorne 235,122 87,445 39 1,200 ?23,806 704,134 939,256 184,234 39. 1,200 1.124,729 687,607 193,628 33 1.336 Total incomè 800,923. 882,604 Expendituro Expenditure on Gharitable aclmlies Total expenditur 203,091 203,091 803,508 803,508 1,OQ6,599 1,006,599 883,127 883,127 Net Incomeii¢xpendlture) 120,715 {2,5851 118,130 15231 Transfers be￿een fijnds {17,8161 17,816 Not movemenl In fund8 102,899 118,130 15231 Reconcllk'tlon ot funda Total funds bruught foTward Totsl lund$ carried fonvard 148,601 251,500 155.684 156,207 155,684 22.314 273.814 ' The sl8lémenl of finanaal 8¢1ivilies includes all gains and bsses recognised in the year. All Income and expendilLJre derive fr(￿ continuing acliwlies. Thg not89 on paoe# 29 to. 46 lomi part of these financial statements.

Derbyshire Law Centre Ltd Company Limited by Guarantee Statement of Financlal Posltlon 31 Mareh 2021 2021 2020 Not• Flxed assets Tangible fixed assets 15 19,325 7,195 ,Current assets Debtors Cash 81 bank and in hand 18 152,211 259,271 174,844 88,844 263,688 Credltors: amounts falling due within ong y•ar Net Gurrent assets 17 156,993 115.200 148,4B8 Total assets less current liabFlities 273,814 155,684 Net assets 273,814 155,684 Fund$ ofthe charity Restrleied funds Unrestrlcled funds Total charity funds 22.314 251,500 273,814 7,083 148,601 155,684 20 These financial sl8temenls were approvgd by the board of IriJ81e¢s"and aulhorised for Issue on a8/i..Q./.2.1., and are slgrted on b&h8lF of the board by.. M$ J Flood (Chair) "Trustee Tho n￿05 Dn pages 29 toAS form port of the¥0 firianclal slatam•nts.

Derbyshire Law Centre Ltd Company Llmited by Guarantse Statement of Cash Flows Year ended 31 March 2021 2021 2020 Cash flows fTom operatlng activities Nel incomellgxpendllurel Adjusfrn8nts for.. DeprecialDn of langlbk fixed assets Other interesl reGeivablo and slmilar income Changès in.. Trade and other dèbtors Trade and olhei creditors Cash gene￿ted from operations Inièrest receivÈd 118,130 15231 5,695. 139) 2,535 1331 22,633 41,793 188,212 {4261 48,981 50,534 39 33 Net cash from operating aclmliès 188.251 50,567 Cash flows from Investlng activities Purchase of tangible assels Nel cash used in Invesllng aclfvilies 117,8241 117,8241 15,8291 Net increase In cash and cash equivalents Cash and cash Bqufvalents at bÈginning of yKr Cash and cash equlvalents at end of year 170,427 88,844 259,271 44.738 44,106 88.844 Tho not•s on wge$ 29 10 45 form part of thèso flnAnGlal statements. 25

Derbyshlre Law Centre Ltd Company Limlted by Guarantee Notes to the Flnancial Statem9nts Year ended 31 March 2021 General Infomiatlon The charty is a publi¢ beneff( enlily and a private company limited by guarantee, regiglered in England and Wales and a rgyislered. charity in England and. Wales. The addre35.01 the reg151ered office 55 1 Rose Hill East, Chesterfiekl, Derbyshire, S40 INU. Ststement o'f compliance These financial slalemgn18 have been prepared in Complian￿ with FRS 102, The Financial Reporting Standard applicable in the UK 8nd the Republic of I￿land,, the Stslerftenl of Recomm8nded Practice appli¢able lo chariti&s prep8ring their accounts in accordance wlh the Financial Rèporting Slandard applicable in the UK and Republic of Ireland (FRS 102) (Charities SORP IFRS 1021) and the Companies Act 2006. Accounting policleg Basis of Pfeparatlon The financial statemènts have been"proparèd'on the historical cost basis. The financial statements afe prepared in slerfin9, which is the functional currency of the onlity. The charity meets the definition of a public benefit entity under FRS 102. Going concem Whilst the global econory has been signifl¢antly impacted by the effgct of the COVtD-19 pandemr, the management and trustee5 realigned their strategy anrj working p[aGti￿S lo meet the demands arising fron7 an ever-ch8nging environmgnl and continue lo adapt in response to change. The trustees have prepared and reviewed forocasts and are confident that these show that the charity is able lo oporate within ts available resources and meet ils liabilities as they fall due for tho fo￿See8bIe future. Accordingly, the trustees consider it appropriate lo continue to adopt the going con¢em basis of accounting in prepared the financial slalernenls. Judggments and key SOUTces of psumation uncertainty In the application of the charitable company's accounting pollcies, the Irusteeg are required lo rnake judggments, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent Irom other sourc98. The ¢slimate5 and associated assurnplions are based on histori¢31 expori8n¢e and vther factors that are consldered to be relevant. Actual re$ulls may ¢lffer fron7these estimates. The estimates and underlying assumptions are r6viewed on an ongoing basis. The trustees do not consider there to be any estim81es or associated assumptions that would give rise to a significant risk of causing a material misstatoment in the carrying vJue5 of a5581s and liabilitteg in IhEs0 finanGial slaiemenls. 28

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Financial Stat9ments iconllnued) Year ended 31 March 2021 Accountlng policie$ (contlnuedj Fuhd accfiunting General funds are unrestrtied funds which are available for use al the discretion Of the tNslees in furthersn¢e of tho general obiecliiies of the charity and which have not. béen designated ksr other purposes. Designated funds comprise. unre$lrictgd funds Ihal have been set a$ide by the irusleès for part￿ular purposgs. The alrh and use of each designated fund Is set out in the notes to the financial slatemenls. Restricted funds are funds which are to be used rn accord&ncg with Specif￿ reslriclions imposed by donors or which have been raised by the charity for part￿ular purposes. The costs of raising and adminlslering such funds are eharged egalnsl the Spec￿￿ furtd. Thè aim and Ltse of each "restricted fund Is set Otsl in the notes lo the fln8ncial Statements. Incomlng resources All inoome is included in th8 slalen7enl of financial aclwiti¢s when entiugmeni has passed to the charity, il is prob8ble that the economic benefits a880Ci8tÉd with the transaction will tlow to the charity and the amount can be relkgbly measured. The lollowing specrfic policEs are applied lo particular categorios of income- - Income from donaiions is recognised when the donation18 received. - Income from donated f8¢ililies and servicos are recognised in the accounts when rgceived if the value can be rellably measured. No arnounts arg included for the Contributio￿ of gèneral volunteers. Investment income Is included when il becomEs T8￿1vable. Grant. income 18 ￿COgniSed when the Gharty becomes unconditionally enlided to that incorhe. Where enlillemenl to grant income is subj￿1 lo pertoimance-relqled or other conditions, Income is recognised in the Statement of Financial Activit185 in line With the achievement of performanr and $aiisf8clion OF those condilKJns. 27

Derbyshire Law Centre Ltd Company Lim Ited by Guarantee Notes to the Financial Statements (condnued) Year ended 31 March 2021 Accountlng policies jcotsthued) Resources expended Expenditur& rgcognised on an a¢cruals basis as a Ilabilty18 incurred. Expendttur8.includgs.any VAT wh￿h cannot ba fully recovered, and is classified under he&ding8 of the statement of flnanclal aclivilies lo whiGh il relates.. Expendituro on raising funds includès the costs of all fund￿191ng aclfvilies, events, and non- "charitsbb trading.actwities. Expenditure on charitable activities includes all costs incurred by a chartty. in undertakin a¢tivitles that further its charilablo aims for the benefil of ils beneficiaries, Including those support costs and costs relating to the governance of the charity apportionod to charilablg aCt￿lI[e8. ' Goveinance costs include Ihose associated with meeting the conslètufjonal .and stalulory requirements of the charity and include statutory audit fees and cos15 linked lo the strategic mafiagemgnl of the charity. Other expendthre includes all expendf(ure that is nellher related lo raising funds for the charty nor part of ils expendllure on charitable adivilie$. All costs are allorated to expenditure categciries wllhin the Slatemenl of Financial" Activities refle¢ling tho use of the rÈsouTCe. Dir&¢l costs attribulabje to 8 single aclThrily are allo¢ated directly to that actiwity. Sha￿d costs are apportionèd belwegn the actmties thay contribute lo on a reasonable, juslifkible and conslstenl basig. Operatin9 leases Lease.paymonts are reoogni8ed as an exp8ns8 over the lea8e lem on a straighl-line basi8. Tanglbl• assets Tangible assets are inf(la1￿ recorded at cost, and sub5equenlly slated at cost less any cumulated depreciation and irnpaimienl k)8ses. All a88els costin9 more than £500 are.capilalised. Depreciation Deprecialior* is ¢alculaled so as to wtile uff the cost or vaiuallon of an assel, 19ss its Tesidu81 value, over IhL¥ useful economic life of Ihal asset as follows.. Fixtures and fittings Computer equipment .200/0 slraighl lin& 33% slraighl line Assets ptsr¢hased with prolert fun¢J5 are nut ID be sub]ect to deprecla'lion and are to be wrillèn off in the year of purchase.

Derbyshire Law Centre Ltd Company Limitad by Guarantee Notes to the Financial Statements loonlinue Year ended 31 March 2021 .Accounting policies (conlthuédj Impalrmgnt ot fixed assels A review for indicators of Irtipairtnenl is carried out at ead) reportlng.date, wllh the recoverable amount being e8llmaled Whe￿ $u¢h inrJi¢atr)'rs exisl. VW)ere .the ¢arying velue exceeds the recoverabl8 amount. the asset 1$ Impalred ac¢ordlngly. Prkjr Impalrmenls ar¢ also reviewed for .P￿SIble reversal at each reporting dale. For the purposes of impaiinienl testing. when it L8. not PO.88ible to e81im&te the recoverable arnounl of an individual asset, an estimate 1$ made of Ihg reGovgr3ble amount of the rAsh-. generating unit to which the asset belongs. Financial instrumgnts The charity only has tinancial assets and financial liabiif(ies of a ktnd that quafify as basi¢ financi31 instruments. Basic financial inslrurnenls are Intial￿ recognis¢d at transaction value and S￿bseqUentIY measured al their selllemenl value with the exception of bank loans .which are subsequently measured at amorti3ed cost using the effedThie interest method. Defined contribution plans The charity operates a defined contribution pension scheme for the benefit of its employees. Contributions payable are charged lo the Slalemenl of FinancTal AcliYilEs in thg y$ar Ihoy arg". payable. Llmited by guarantee The charty is a company limited by guarantee. The members ol the sompany are the trustees named on page 1. In the event 'Df the charity being wound up, th& Itabilty in respect of tho guarantee Is limw lo £1 per memb&r of the charity. 29

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Flnanclal Ststements (¢onttnu8dJ Year ended 31 March 2021 Donatlons and le9acie5 Unrestricted Funds Rgsthcted Total Funds 2021 Donotlons Donglions Chesterfield Borough Council Derbyshire County Counryl N E Derbyshire District Council Bolsover Distr￿t Council Amber Va118y Borough Council hrtinisty of Housing, Communities S Local Government Law Centres Network Rogue Landlord Project Advlce Notlingharn Frarnework (Care A¢ti Help Through Crisis Fund Legal Education Foundation Derbyshire Dales District Council Ferry Foundallon C.har4bes AKI Foundation Nollingham Law Cèntrg DUWC Access lo Justice AB Charitable Trust Coronaviius Job Retention Scheme G￿nI Lloyd3 Bank Foundation The Gu8rrJian - Hostile Environment Project Th¢ Law Socioly- Diversity and Ac￿5 Scheme 51,697 90,104 18,453 51.904 51.000 103,601 141.104 87,370 54,500 44,236 17.960 126,895 36,500 M,236 17,960 126,895 63,469 54,318 21,768 56,331 7,500 5,000 5,000 39,522 10,000 28,514 20,000 2.366 25,000 54,318 56,331 7.500 5,000 5,000 39,522 25,714 zo,ooo 2,366 25,000 235,122 939,256 30

Derbyshire Law Centre Ltd Company Limite.d by Guarantèe Notes to the Financial Statements (eonllnuetg Year ended 31 March 2021 Donatlons and legacie$ (Coi￿n￿e#) Ljnrestricted ReStr￿ted Total Fund5 Funds 202Cs Donations Donations CheslerfEld Borcsugh Council Derbyshwe County Council N E Oerbyshire Dislri¢l Council Bolsover Dislrtcl Council Amber Valley Borough Council Mlnislry of Housing, Comrhunllles & Local Governfnent Law Cenlres Network Rogue Landlord Project Advic6 Nollingham Framework (Care Acti Help Through Crisis Fund Legal Education Foundation Derbyshire D81es Dislrict Council A￿K Ferry Foundallon Charities Aid Foundation Nottlngh8m Law Centre DUWG Access to Justire AB Charitable Trust Coronaviru5 Job Rolenllon Scheme Grant Lloyds B8nk Foundation The Guardian - Hostile Environment Proj@ The Law Soc*ety- Dlversily and Access Scheme 583 41,697 583 83.697 91,791 35,453 45,000 22,000 138,231 38,828 3,000 3,730 17,000 18,000 22.000 138,231 38.628 3,000 78,035 56,747 24,933 41,265 41,265 15,QOO 13,244 166,794 520,813 687,607 Charftable activitlg$ Unrestricted Funds Re$lric19d Total Funds Fun¢tS 2021 LSC.. Legal Help Contract (Block Contract) LSC.. Disbursement Repaymer>t IBlock Contract) LSC- County Court Duty Schen LSC.. Legal RepresentalDn Profil Co81s LSC.. Disbursement Repayment (Legal Rep) Casework fee$ recovetEd Charged services income EMMA Project 25,279 13401 1.879 28,526 (3401 28,526 6,495 13,617 13,617 98,7a 96,789 184,234

Derbyshire Law Centre Ltd Company Llmited by Guarantee Notes to the Financlal Statements (eollthuedj. Year ended 31 March 2021 .Charitable activitios {tontlnue UnreStr￿ted Funds Reslrided Total Funds Funds 2020 LSC.. L8981 Help Contract (Block Contract) LSC= Disbursemgnt Repsymertt (BlocK ConlracLI LSC- Counly Court Duly S¢heme LSC.. Legal Representation Proff( Costs LSG.. Disbursement Repayment {Legal Rep} Cagework fegs re¢overed Charged services incom6 EMMA Project 52,790 3,665 5,438 47,698 52,79.0 3,665 5,438 4T,696 22,480 2,138 8,62 50,796 2,138 8,625 50,796 50,796 142,832 193.628 Invèstment ID¢ome "Unrestr￿1èd Total Funds Unrestricted Totsl Funds Fund5 2021 Fund8 2020 Bank interest receivable 39 39 33 33 Other Ihcomg Untestricled Funds Restrlcled Total Funds Funds 2021 Miscellaneous income. Tralning income 1.200 1,200 1.200 Unreslricigd Funds Restricted Total Funds Funds 2020 Mi$Gellane'ous.income Training inGome 572 754 io 582 7S4 1,326 10 1,336 Expenditure on charitable activities by actlvity type Aclivllie5 undartaken diroctly Total Total Support èxpenditure .expendilura CO81s 2021 2020 Legal servicfjs Governance cosfs 619,147 378,193 9,259 387,452 9è7,340 9,259 1,006,599 876,084 619.147 883.12T 32

Derbyshire Law Centre Ltd Company Llmited by Guarantee Note5 to the Financlal Statements fcoJ7thu¢d) Year ended 31 March 2021 1$]. Analy81s ofsupport costs Legal serwces Total 2021 Total 2020 Staff GC>sIs Prèmises Communications and IT General office Governance coyts 280,640 23,173 55.427 18,953 9.259 280,640 219,782 55,427 18,953 9,259 33,528 20.457 8,140 306.958 387.452 387,452 11. Net incomellexpendlturel Net incornellexpendf(ur6) is ststed"after char9in9llcreditr"ng).' 2021 2020 Depreciation of tangible lixed assels 5,695 12. Auditors romun9ratlon 2021 2020 Fees payable for the audit of the financial Statements 6,900 6,755 13. Staff costs The lolal staff Gosts and employee benefits for the reporbng period are analy8ed asfollows.. 2021 2020 Wage9 8nd sala'ries Sock21 security costs Ernployer contribuiionb lo pension plans 710,305 57,182 55,475 822,962 592,556 S3,{￿6 45,25-3 890,875 The total amount of employ89 ben&ffts r¢¢6ived by key management personnel. In¢ludlng employgrfs Nl and Pènsion is £474,291 12020.. £388,16S). The charty ¢on3iders'rts key managemènt personnèl comprise the staff on the Workers Group and the Trustee5 on the Management Committee. The.average head Couht of employees during the year was 3012020.. 251. No gmployee received employee ben¢fi15 of more than £60,000 durlng.the y.ear12020-. Nill. 14. Truslee remuneration and exp8nsgS No trustee receNed any remuneration during elthÈr year.

Derbyshire Law Centre Ltd Company Llmited by Guarantee Notes to the Flnanclal Statemants {¢onth4e Year ended 31 March 2021 15. Tanglble flxgd a$￿ts Fthres and fittings Computer Equipment Total C05t At 1 April 2020 Additions 12,171 24,61 q 38,782 17,824 At 31 MarGh 2021 Depreciation At 1 April 2020 Charge for the year At 31 March 2021 54,606 10,455 502 29,586 5.193 10,957 24,324 35,281 Carylng amount At 31 March 202.1 At 31 M8r¢h 2020 5,48P 7.196 16. Debtors 202q 2020 Trade debtors Prepayments and g￿rUed income other debtors 131.459 152.473 2D.675 7,696 35 152,211 174.844 17. Credltors: amounts falling due *lthln one year 2021 2020 Trad6 credllors Accruals and d9ferred income Social security and other tsx Other creditors 24,489 130,956 4,307 94,271 156,993 115,200 18. Deferred income 2021 2020 At 1 Apdl 2020 Amount rel&a8ed to income Amount deferred in year At 31 March 2021 57,325 (57,325) 75,250 75,250 23,334 123,3341 57,325 57,325

Derbyshire Law Centre Ltd Company Limited by Guarantee Notes to the Financlal Statements (¢onlhue¢l) Year ended 31 March 2021 18. Dofarrod income (conrthuet9 Dafelled income relat&s to project funding received in advance for projerts in 2021122. 19. Penslons ahd other post retlrement b'enefits Defined contribution plans Tho amount recognised in incomè or expondilure as an 8xpensG in 'rèlalvJn lo defined conlri7)ulion plans was.£55,475 (2.020.. Z45,2531. 20. Anatysls o.f charltable funds Unre5trited fund5 At 1 April 202 At 31 kryarGh 2021 Income Expenditura Transfgrs Gènèral funds Slaff conttngency Equipment rengwals Staff car parking Lloyds Bank Foundatk)n Proie¢l Costs 57,429. 81.372 8.800 1.000 323,806 1203,0911 151,7191 8,703 1,200 11,0001 126,425 25,000 117,8161 148.601 323,806 1203,0911 251.500 At 1 April 2019 Al 31 March 2020 Income ExpeThditu Transfers General fund8 Staff contingency Equiprnent ren8vvals Staff car parking Lloyds Bank Foundatlon Project Co8ts 63.588 310,985 1300,3421 116,8021 7,639 (4,043) 57,429 81,372 8,800 1,000 1.000 310,985 130D,3421 113.2061 148.601

Derbyshlre Law Centre Ltd Company Limlted by Guarantee Notes to the Flnanclal Statements {¢onunv•d) Year ended 31 March 2021 20.. Analysls of charitsble funds {¢OnithuedJ Designated fund5 Sla enc Staff redLtndancy. cost8 are Govered in the contingency fund. This desvJnated fund will consist of IOO°k o151aff r8dundanw costs at slalutory minlmum levels. nt Renewals This is a capital ftjnd which albw8 for the replacement.of offiGe and capital equipment .0$ required. Staff Car Park. Fund This is sel astde lo fund par￿ng at work costs. Llo ds Bank Foun alio These funds have been Set a5ida lo fund a housing caseworker for the 2021122 financial year.

.00￿rrI￿> (QDOnQl¢D o000￿￿￿0 QIV) C££ CThL UafaiUUS<cnoi£L?EU?l<

vo) LfirrLritiNOO i Lri C*oofryotyJ CL2 .ki-Il_1115" Is￿121111111il¥. otIL7LU.71 LULUaCJQttl

Derbyshire Law Centre Ltd Company Limited by Guaranteè Notes to the Financial Statements fcontthuedj Year ended 31 March 2021 20. Analysls of charhabk funds (continued) Restslcted funds Derb shire & No 5hiro Housin Subscription based group. Legal practitioners from the Derbyshlra and Nottinghamshire areas meet to exchange informatlon on Housing. Formal hou$in9 training has aLso been undertaken by Iheuroup. Traineè S Ilci ect DAS Funded by Ihg Law Society. the DNer¥ity and Ac¢e88. Scheme funding will pay for a Trainèe Solritor or.2 years lending August 20211. 98 Solicitor Fellowshi These are Funds from the Legal Education FoundatK>n for the placement of a Justice First Fèllowship Trainee solicitor at Derbyshire Law Cgntrg for 2 years lendiTrg J?nuary 20231. Mort e ResGue Court De k nown 88 No rt) shlre Homelessness Prevention Funded jointly by Bolsover District Council, Chesterfield Borough Council and North East Derbyshire Distr￿ Council, Ihts project allows DLC lo assist clienls that ara lacing mortgage reposse8slon. Home duction This pri)ject is funded by three local aulhorkles Chesterfield Borough Council, North East Derbyshir¢ District Council and Bolsover District Council. The project employs a Paralegal that works very intensively with clients lo try and h8lp them maintain current tenancies or find new home8. East MKllands Mone Advice EMMA The Law Centre is a partner of this regional project, fund￿ by the Money Pensions Service, through East Midlands Money Athce. ThEs project allows us lo eTnploy an additional speclallsl debt caseworker who dellvers a qualty assured debt seNce lo peDple who arfy struggling to maintain essential payments for Ihélr home (rent or mortgage) bec8tJse of other debts. Amb ende This work is funded by Amber Valley Borough Gounctl and is for housing work that is out of scope in Ripley. This prDject Increa$¢d dullng the year lo allow a full Ilme caseworker lo provlde the advi￿. shlfft Bilin ual Crisis Bud serV￿e Funded by the Big Lollery's Help Through Crisi5 progiamm8, the Law Centre is a partnef in this project whi¢h 1$ 19d by Direct Help and Advlte. The project, a joint city and .shire prDjecl, 16 d85igned lo wort¢ with peoplo whose first language is not Engllsh who are in uisis. The Law Centre Is responsible for training and supeNising 11 buddles who will work with Sn'divKlualslfamilies lo address th8 crisis as well as Klgntifying and asslsting in any area8 of law that we specialLse (ended April 20211- Buildin Better O rtuni(ies - ¢rtunil and Chan . The programtrie is part of the nional Building Beller Opportunitte$ programme funded by the ￿￿3 Lotiery Fund and. The European Unlon through ils European soc￿1 Fund. Thi% funds the Opportunity and Chang prqect and the Money Sorted in D2N2 projects. 39

Derby8hire Law Centre Ltd Company Llmited by Guarantee Notes to the Financlal Statements {coTrÉinu Year ended 31 March 2021 20. Analysls of Gharftsble funds fconllnuo rival ccess Fund Funded by Ihe Ministry of Housing, Communities and Local Government. via an agreement with North East Derbyshlre District Coijncil, this pr4ect will work with "C.all B4 You SeNe lo provide tailored support for PRS renters al risk OF homelessness, The funds also irtcluded a Homelessness Prevgnlion Fund. The proloct ended May 2020. replaced by the Homelessness Prevenllon Project. Homele5sness.Preventk?n P Funcjed joinlty by North Ea51 Derbyshire DistrKI Council, Chesterfleld Borough Council, Bolsover Diglrict Coundl, Amber Valley Borough Council and Derbyshire Dales D.k8trtct Council, Ihls work focu8es on the prevenlDn of homelessness through legal advKe. In addf(lon, Rykneld Homes contribute towards our work.on homelessness prevention. Time Pro ecl Funding from Dertyshire Public He811h {via the Chesterfield Healtti and W91tbeing Partnershipl and The Legal EdUcat￿n Foundatlon ert8bled us to st?rt a pilot project lo support those who are either on lorsg-term hea￿h related absence from wort( or at risk of long-lerm absen￿ in Chesterfield. It will be Inde￿ndent￿ assessed by Sheffi8ld Hallam Universky lo look al whether Ih"e prolect ¢an be extended into the wder Derbyshire area. ean Union Sellthenl Scheme PrK) EU Funded by the Home Office via the Law Contre5 Nelwork, the project prDvlde$ irrimvJtBtion advice and Teferral pathway8 for vulnerable EU citYLens (ended S8plernber 2020). ean Unl Settlement Scheme Pro ecl EUSS Funded by th& Home Office via the Nollingham Law Centr?, the project provKle$ Imm￿￿￿tion advice and referral pathways for vulnerable EU alvzens (Currenlty ends September 20211. n Pers ect LSLIP This started in December and will Cohlinue untll June 2022. This project enables us lo offer full. employment tribungl representation lo vlllnerab16 clients, and lo offer a casework service in H￿h Ch8rilies Aid FDundation - COVID- es Funds for buying equipment to enablo staff to work from home. In respon8e to the COVID-19 lockdown. 8hi unl Council Local Resilience F Pro Th18 tranche of Ihe funding is to. provide an inGr988e In houslng advice ond eviction preventioh SUPPOrt in the north of the county. To increase staff oapaclly in adwsing resKlents threatened wi(h illegal eV￿￿10n and as the moratorium court a￿lon is lift9d there is set lo be an increase in landlord action again51 tenants in rent a￿ears/hoMe0wnerS threatened with mortgagg re-po88e$a'ion$. Funded until September 2Q21. -19S ecialist Advice Se￿￿es Sch Fundéd by the Ministy of Ju$tice and their Communty Juslrts Fund. this fund was used fo increase capaoily and staff resources lo cope with incrgased a¢fvi¢e need, especially in .employment advice. 11 also a88lSted in funding the equipment ne8ded lo holp the $8Nice adam ond respond lo Covid-.19 saf&ty requirements and helped to address the loss in incom& from Legal Aid. 40

Derbyshire Law Centre Ltd Company Lim ited by Guarantee Notes to the Flnancial Statements (Mnilnu Year ended 31 March 2021 20. Analysls of charitable funds (eofithuedj Hel Is Here Pro ect Funded by the Big Lottery ¥nd led by Detbyshire Un9mployed Workers Genlre, we have been provlding 1gg81 adw¢e setvice8 rto clients rÉferred Irom DUWC. We primarily advls&d through three.melhods, spe¢rdli telephone admce, a tasewoF1( sèiiiice and outreach clinic. Emer en Ifare Pa @nls Fund Provided by North East Derb.yshire DBtricl Gouncil. IhL8 fund is used for dients who are in Grisis and need help to get rehoused or keèp off the str681s. Transfers Tran5fer8 have been made from UDrèslricted funds to cover def￿￿8 on restrkled ftjnds and lo set a$Kle designa1ed fun(18. 21. Analy919 of net assets between filnds Unr9511icted Funds Restricted Totsl Funds Funds 2021 Tangible fixed assets Current assets Creditors less than 1 year Net assets 19,325 278,51T 132.985 (46,342) {110.651} 1156,9931 251,500 22.314 273,814 19,325 Unrestricled Fund8 Restri¢led Total Funds Fut)dg 2020 Tangible fixèd assets Curfftnl assols Credthrs less than 1 year Net a$sets 7,196 76,323 263,688 169,2401 {11S,200) 7,083 155,684 145.9601 148,601 22. Analysls of changes In net debt At At 1 Apr 2020 Cash flow8 31 Mar 2021 Cash 81 bank and in hand 88,844 170,427 259,271 23. Operating Igase con)mStmei)ts The lolal future minimum lease payments under non-Gancellable operating leases are as follows., 2021 2020 Not later than 1 yeaf Later than 1 ye8r and not laterhan 5 years 14,843 30,116 44,959 18,877 44,586 63,463 41

Derbyshire Law Centre Ltd Company Limitsd by Guaranteè Notes to the Financial Statements {cDntlnue Year ended 31 March 2021 24. Pension commitments The company operal&s a defined contrib(rlDn scheme for its employ￿$. The assèts of the scheme are held separdtety Irom those 'of the company in an independgnlly ¥d￿IniStered lund. The pension cost charge represents contributions payable by the Eompany to the fund and amounted to £55.475 (2020.. £45,253). Al the year eftd, £nil 12020.. £1,308) of contribub'ons were oulslanding and included wthin ¢redilors. 26. Relat•d parttès Committee memtsrs ￿CeIve no remUneral￿n for their serv￿8$. Their Iravelling and.other expenses are relmbursed in re8peL# of expenses incurred on the company's business. In the year ended 31 March 2021 £Nil wgs rglmbursed12020; 5 members lotslling £2631. 42

Derbyshire Law Centre Ltd Company Limited by Guarantee Management Information Year ended 31 March 2021 The followlng pallo$ do not fomi part of the flnanclal statements.

Derbyshire Law Centre Ltd Company Limited by Guarantee Detalled Statement of Flnanclal Actlvltles Year ended 31 March 2021 2021 2020 Income and endowments Donatlons and lega¢le$ Donalions Chesterfield Borough Council Dert)yshire County Councl N E Derby8hire District Council Boknver District Council Amber Valley Borough Council Ministy of Housing, CommuDltios and Local Govemmenl Law Cenlres Nthork Rogue Landlord Prqect. AtJvi¢e Nottingham Framework ICareAGt> Help Through Cnsis Fund Legal Education Foundation Derbyshire Dales Dislrlct Council A￿X Ferry Foundation Chari(ies Aid FoundalK)n Nottingham Law Centre DUWC Access to Justice AB Charilable Trust The Gua￿larn - H951ile Environment PTojg¢1 The Law Society - Diversity and Access Scheme Coronavlrus Job Relents-on Scheme Gront Uayds Bank Foundatlon 583 83.697 91,791 35,453 45,000 22,000 138,231 38,628 3,000 78,035 56.747 103,6Q1 141,104 87,370 54,500 44,236 17,960 126,895 '63,469 54,318 56,331 5,000 5,000 39.522 10,000 20,000 15.000 13,244 2,388 25,000 939,256 687,607 Charitable activities LSC.. Legal Help Contract IBlock.Conlract) LSC.. Disbursement Repayment {Block Contr8Ct) LSC- County Court Duty Scheme LSC.. L¢gal Representation Profi'i Costs LSC: Disburnemenl Repaymonl (Legal Reprgspntation> Caseworf( fee$ ￿0Vered Cariied forw8n1 25.279 1340) 1,879 28,526 6,495 52,790 3,885 47,696 22,480 2,138 75,456 134,207

Derbyshire Law Centre Ltd Company Llmlted by Guarantee Detailed Statement of Financial Activities (¢oDtlnu8dJ Year ended 31 March 2021 2021. 2020 Brougm fojward 75,456 134,207 Charged services income EMMA Project 11,989 96,789 184,234 8,625 50,796 193,628 Invostmont in¢om8 Bank interest ￿ ceivable 39 38 Oth•r Inwmg Miscellaneous inrome Training income 582 754 Total incomg 1,124,n9 882,604

Derbyshire Law Centre Ltd Company Limited by Guarantee Detailed Statement of FinanGial Activities (continu Year ended 31 March 2021 2021 2020 Expenditur¢ Expenditure on charitable activltles Wages and szlaries Employer's NIC Pension cost$ Offic8 èquipment and maintenan'ce. cos15 Insurance Rentand storage cos15 off￿ repair8, ulililie¥ artd cleaning Training Moiorjlravel costs Trustee expenses Legal and PTofe85k)nal fees Telephone administration costs DepreciatiDn Recruitment costs p￿tL91ng certificates Provk4ion for doublful debts Bookslsubsciiptions Publicity and promotion Interpretation ¢0gts Affiliations Di5burs6rngnts part￿1pant expÈn$es B8nkidebit card eharges 710,305 57,182 55,475 592,556 53,066 45,253 28,184 2,976 20,646 3.486 4,046 6,328 14,968 1,097 7,043 5,933 6,538 197 33.785 3,366 12,434 5,695 412 4.370 14,413 4,580 2,432 650 4.568 11.429 2,535 1,364 2,889 4,206 6,885 556 30,770 36.607 288 377 1,006,599 Total expendlture 1,006,599 883,127 Npt incomellexpendltur•l 118,130 (5231