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|||Page|
|---|---|---|
|Trustees'<br>report||1-13|
|Statement oftrustees'|responsibilities|14|
|Independent<br>auditor's|report|15-18|
|Statement<br>offinancial|activities|19|
|Balance sheet||20|
|Statement ofcash flows||21|
|Notes to the financial|statements|22-37|





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|Purpase ond||||Acg Hp|gpstsms|||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
|Pdnclpkn||||mess|ndnking|||||||
|Wc Iww<br>~|Ws hsm|Wc hme ~<br>itsiorl of~||we have ~<br>waf nf|we think of<br>ourselves as|wedwck<br> whether|we pnontite<br>acbons and||wedo<br>what has|We report oa<br>actkms and||
|pvlpmc<br>end ~set oi<br>prlrtclples<br>Io grrlde<br>US|sono Iong<br>lerm gooI<br>to kill dc ui|bitter hrtvm<br>ana lmcw whit<br>our ceca Ir<br>Ir<br>~duvvlrlk ths!<br>4sIOll||making smc<br>we think<br>sbnrrtau<br>tha<br>rbgerent<br>~sparta of|a whole<br>spstem that<br>needs tosaw <br>egldendsfor<br>the benetkot|snsmlng<br>needs<br> rmpnnang<br>araesnng|plsnhow<br>to<br>do them<br>salting<br>SMART goals||been<br>planned<br>and Check<br> sgsirl|Itcorrres<br>arid adapt our<br>plans as<br>needed||
|||||wlwt we do|the people<br>wt ~nfl port||||4|||
|||||ornaments||||||||
||||||||We do all these||sctMnes|||
||Wskcop drat ~ Irl|||wa vse all the|||at dlgemnt Icmls:|||||
|HCW We<br>Wlall|nsnit et ~II <br>~nd mnew <br>rmce a tear|times<br> them||fanowlngbbsck<br>we ma this<br>~ndpbsc<br>lrrldersle ltdtrig<br>l.<br>to avoid<br>1.Senlrn betise rp blaming<br>people<br>hwwklorce<br>forprohlems-|||1.<br>national:<br>the business<br>Plan.<br>1.<br>Oossbeparbnental;<br>Project Plans.<br>s.<br>servlcei Goa I plans.|||||
|||||C.Tngl laI|and to work|on|C,<br>kmploteer|||||
|||||S.Resovme\|Ihe stsmm||appmrssl|Goals||||
||||||Iris'teed|||||||
|Our long-term|goals for|2020/2025 are:||||||||||
|Activity Areas<br>Long-Term|||Goals|||||||||
|Governance|To become||an exemplar of|good governance<br>in compliance|||with charity and|||||
||co-operative||expectations|||||||||
|Service Delivery<br>To become|||an exemplar of|the co-productive<br>achievement||||||||
||ofwell-being||outcomes for|the people|we support|||||||
|yyorjffo roe|To|have the|lowest staff turnover<br>and absence rates in our||||sector|||||
|Digital|To|become|an exemplar of|the good use ofdata, digital systems and||||technology|||in a|
||well-being/outcomes-focused|||support|provider|||||||
|Resources|To|build our|reserves to the level desired<br>in our Reserves Policy|||||||||



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|P Higson —Chair||
|---|---|
|G Duncan||
|R Dineen - resigned|1stApril 2021|
|I Derrick||
|H Tyrrell - resigned|4th November 2021|
|C Bolton - resigned|17th August 2021|
|RAhmed||
|C Williams||
|I Brown - appointed|20th April 2021|
|W Copp - appointed<br>SPullen - appointed|18th May 2021<br>18th May 2021|





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|Reference|Reference|and administrative|details||||||||
|---|---|---|---|---|---|---|---|---|---|---|
|Charity|Name|||Cartrefi Cymru Co-operative||||Limited|||
|Charity|Number|||702290|||||||
|Company||Number||2420623|||||||
|Registered||Office||5 &6Coopers Yard|||||||
|||||Curran<br>Road|||||||
|||||Cardiff|||||||
|||||CF105NB|||||||
|Company||Secretary||A Roper|||||||
|Trustees||||P Higson - Chair|||||||
|||||G Duncan|||||||
|||||R Dineen - resigned||1/4/21|||||
|||||I Derrick|||||||
|||||H Tyrrell- resigned|4/11/21||||||
|||||C Bolton - resigned||17/8/21|||||
|||||RAhmed|||||||
|||||CWilliams|||||||
|||||I Brown - appointed||20/4/21|||||
|||||WCopp- appointed||18/5/21|||||
|||||S Pullen - appointed||18/5/21|||||
|Senior Management||||A Roper (Chief Executive)|||||||
|||||J Nicholson<br>(Operational<br>Director)|||||||
|||||SCarey (Director —Mid and||||South||East Wales) - left October|
|||||2020|||||||
|||||SJones (Regional||Operational|||Director)||
|||||SCoffey (Director of Finance)|||||||
|||||C Ferris (Assistant||Director||—People)|||
|||||KNlilliams<br>(Assistant|||Director —Resources) - left April 2020||||
|||||G Jenkins (Operational|||Director)||||
|||||N Phillips (Assistant||Operational|||Director)||
|||||KWilshaw<br>(Assistant|||Operational|||Director)|
|Auditors||||Azets Audit Services|||||||
|||||Ty Derw|||||||
|||||Lime Tree Court|||||||
|||||Cardiff Gate Business|||Park||||
|||||Cardiff|||||||
|||||CF23 8AB|||||||
|Bankers||||National Westminster|||Bank|PLC|||
|||||277 Cowbridge<br>Road|||East||||
|||||Canton|||||||
|||||Cardiff|||||||





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|||||||Restated|
|---|---|---|---|---|---|---|
||||Unrestricted|Restricted|Total|Unrestricted|
||||funds|funds||funds|
|||Notes|2021<br>f|2021<br>f||2020f|
|Igggmafmgt;|||||||
|Donations and legacies||4|568,000||568,000|3,510|
|Charitable<br>activities||5|29,593,109|339,267|29,932,376|25,832,650|
|Investments||6|1,153||1,153|1,579|
|Total income|||30,162,262|339,267|30,501,529|25,837,739|
|~Ex<br>!~ni~n:|||||||
|Charitable<br>activities||7|28,127,500|339,267|28,466,767|26,948,106|
|Other||||||130,925|
|Total resources expended|||28,127,500|339,267|28,466,767|27,079,031|
|Net income/(expenditure)|forthe year/||||||
|Net movement<br>in funds|||2,034,762||2,034,762|$1,241,292)|
|Fund balances at 1April 2020|||4,485,273||4,485,273|5,726,565|
|Fund balances at 31 INarch 2021|||6,520,035||6,520,035|4,485,273|





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||||2021||2020||
|---|---|---|---|---|---|---|
|Fixed assets|||||||
|Tangible assets||12||2,370,743||2,515,560|
|Current assets|||||||
|Debtors|||4,389.538||3,715,695||
|Cash ai bank and in|hend||829,325||24228||
||||5,218,863||3,739.923||
|Crecfltors: smounls|falling due within||||||
|one year||15|(866,149)||(1.481,527)||
|Nel current assets||||4,350,714||2,258,396|
|Total assets less current liabilities||||6,721,457||4.773,956|
|Creditors: amounts|falling due after||||||
|more than one year||||(201,422)||(288,683)|
|Nel assets||||6,520,035||4,485,273|
|Income funds|||||||
|~n|||||||
|t7esignated<br>funds||20|4.305,S50||451,6SS||
|General unrestricted|funds||2,214,185||4.033,385||
|||||6,520.035||4,485,273|
|||||8,520,035||4,485,273|





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||||||2021||2020|
|---|---|---|---|---|---|---|---|
|||||Notes|6||6|
|Cash flows from operating||activities||||||
|Cash generated<br>from/(absorbed|||by)|25||||
|operations||||||1,194,736|(1,058,653)|
|Investing<br>activities||||||||
|Purchase oftangible<br>fixed|assets||||||(86,930)|
|Investment<br>income received|||||1,153||1,579|
|Net cash generated<br>from/(used|||in)|||||
|investing<br>activities||||||1,153|(85,351)|
|Financing<br>activities||||||||
|Repayment<br>ofbank loans|||||(87,261)||(81,246)|
|Net cash used In financing||activities||||(87,261)|(81,246)|
|Net increase/(decrease)|in|cash and||cash||||
|equivalents||||||1,108,628|(1,225,250)|
|Cash and cash equivalents||at beginning||ofyear||(327,709)|897,541|
|Cash and cash equivalents||at end ofyear||||780,919|(327,709)|
|Relating to:||||||||
|Cash at bank and in hand||||||829,325|24,228|
|Bank overdrafts<br>included|in|creditors||||||
|payable<br>within one year||||||(48,406)|(351,937)|





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|||||2021|2020|
|---|---|---|---|---|---|
|||||6|6|
|Service users|charges'|receivable||2,964,264|4,129,718|
|Local authority|contracts|||25,081,775|20,325,841|
|Staff costs recharged|||||165,451|
|Other grants and allowances||||1,831,749|1,042,634|
|Appointeeship|income,|consultancy|and central|||
|sales||||30,893|25,867|
|Meeting<br>room|hire|||23,695|15,209|
|Other income|||||127,930|
|||||29,932,376|25,832,650|
|Analysis<br>by fund||||||
|Unrestricted<br>funds||||29,593,109|25,832,650|
|Restricted funds||||339,267||
|||||29,932,376|25,832,650|



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|Unrestricted|Unrestricted|
|---|---|
|funds|funds|
|2021|2020|
|6|6|
|1,153|1,579|





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||||||||2021|2020|
|---|---|---|---|---|---|---|---|---|
||||||||6|6|
|Staff costs|||||||22,752,240|21,220,075|
|Depreciation<br>and|impairment||||||144,817|209,791|
|Other salary costs|||||||413,451|401,648|
|Accommodation|costs||||||2,256,976|1,659,517|
|Other costs|||||||127,236|341,290|
|Operating<br>leases|||||||88,150|105,635|
||||||||25,782,870|23,937,956|
|Share ofsupport|costs (see||note 8)||||2,667,934|2,995,398|
|Share ofgovernance||costs|(see note 8)||||15,963|14,752|
||||||||28,466,767|26,948,106|
|Analysis<br>by fund|||||||||
|Unrestricted<br>funds|||||||28,127,500|26,948,106|
|Restricted funds|||||||339,267||
||||||||28,466,767|26,948,106|
|Support costs|||||||||
||||Support Governance||2021|Support|Governance|2020|
||||costs|costs||costs|costs||
|||||6||6|6||
|Staff costs|||1,978,456||1,978,456|1,627,264||1,627,264|
|Accommodation|costs||307,769||307,769|198,503||198,503|
|Other costs|||381,709||381,709|1,169,631||1,169,631|
|Accountancy fees||||13,140|13,140||13,140|13,140|
|Trustees'<br>meetings||||2,823|2,823||1,612|1,612|
||||2,667,934|15,963|2,683,897|2,995,398|14,752|3,010,150|
|Analysed<br>between|||||||||
|Charitable<br>activities|||2,667,934|15,963|2,683,897|2,995,398|14,752|3,010,150|



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||||||||Total|Unrestricted|
|---|---|---|---|---|---|---|---|---|
|||||||||funds|
||||||||K||
||||||||2021|2020|
|Net|loss|on|disposal|oftangible|fixed|assets||130,925|
|||||||||130,925|



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|||||2021|2020|
|---|---|---|---|---|---|
|||||Number|Number|
|Supported<br>accomodation|and|domiciliary|care|1,106|1,094|
|Management<br>and administrative||staff||59|59|
|Total||||1,165|1,153|
|Employment<br>costs||||2021<br>f|2020<br>E|
|Wages and salaries||||22,429,562|20,782,203|
|Social security costs||||1,755,832|1,539,018|
|Other pension costs||||545,302|526,118|
|||||24,730,696|22,847,339|





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|The<br>number<br>of employees|The<br>number<br>of employees|The<br>number<br>of employees||whose|whose||annual|remuneration|remuneration|was 660,000|was 660,000|or|||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|more were:|||||||||||||||||
||||||||||||||2021|||2020|
||||||||||||||Number|||Number|
|660,000 - 870,000||||||||||||||1||1|
|670,000 - 880,000||||||||||||||1||1|
|Key management|personnel||||||||||||||||
|The key management||personnel|||of|the charity during|||the|period are|noted|in the trustees||report.|||
|The total emoluments||and||benefits|||received<br>by the key management|||||personnel|during<br>the||year was||
|6581,338(2020:6418,629).|||||||||||||||||
|Redundancy<br>costs|incurred||during|||the year||totalled|anil (2020:6146,879).At year||||end|redundancy||costs|
|of Enil (2020:6116,274)were||||outstanding.|||||||||||||
|Tangible fixed assets|||||||||||||||||
||||||||Freehold lend||Fixtures end||CornputersMotor||vehicles|||Total|
||||||||end|buildings||fittings|||||||
|||||||||6||6||6||6|||
|Cost|||||||||||||||||
|At 1April 2020|||||||2,473,125|||35,507|508,456||13,995||3,031,083||
|At 31 March 2021|||||||2,473,125|||35,507|508,456||13,995||3,031,083||
|Depreciation<br>and|impairment||||||||||||||||
|At 1April 2020||||||||236,360||8,915|256,486||13,762|||515,523|
|Depreciation<br>charged||in the|year|||||36,898||10,294|97,392|||233||144,817|
|At 31 March 2021||||||||273,258||19,209|353,878||13,995|||660,340|
|Carrying<br>amount|||||||||||||||||
|At 31 March 2021|||||||2,199,867|||16,298|154,578||||2,370,743||
|At 31 March 2020|||||||2,236,765|||26,592|251,970|||233|2,515,560||



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|13|Debtors||||
|---|---|---|---|---|
||||2021|2020|
||Amounts<br>falling due within one year:||6|6|
||Trade debtors||3,983,547|3,552,608|
||Prepayments|and accrued income|405,991|163,087|
||||4,389,538|3,715,695|
|14|Loans and overdrafhr||||
||||2021|2020|
|||||6|
||Bank overdrafts||48,406|351,937|
||Bank loans||283,669|370,930|
||||332,075|722,867|
||Payable<br>within|one year|130,653|434, 184|
||Payable after|one year|201,422|288,683|



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|Creditors: amounts<br>falling due within one year||||
|---|---|---|---|
|||2021|2020|
||Notes|6|6|
|Bank loans and overdrafts|14|130,653|434,184|
|Other taxation and social security||402,928|409,301|
|Deferred income|17|42,268||
|Trade creditors||96,181|478, 154|
|Other creditors||130,833|2,170|
|Accruals||65,286|157,718|
|||868,149|1,481,527|





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|Credi|tom: amounts<br>falling due after|more than one year|||
|---|---|---|---|---|
||||2021|2020|
|||Notes|6|8|
|Bank|loans|14|201,422|288,683|




||||2021|2020|
|---|---|---|---|---|
||||8|8|
|Other deferred|income||42,268||
||||2021|2020|
||||8|8|
|Brought forward||||140,586|
|Income received||in year|42,268||
|Income released||in year||(140,586)|
|Carried forward|||42,268||



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|||Movement||Movement|in funds|||
|---|---|---|---|---|---|---|---|
|||in funds||||||
|||Incoming|Balance at|Incoming|Resources||Balance at|
|||resources|1 April 2020|resources|expended|31|March 2021|
|||6|6|6||||
|HMRC Coronavirus|Job Retention|||||||
|Scheme||||339,267|(339,267)|||



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## 

## 

## 

||2021|2020|
|---|---|---|
||E|E|
|Within one year|30,784|37,278|
|Between two and five years|36,478|58,013|
||67,262|95,291|



## 

## 

## 

|2020 no balance was outstanding.|2020 no balance was outstanding.|(2020 -|none).|||
|---|---|---|---|---|---|
|Cash generated<br>from operations||||2021|2020|
|||||E|E|
|Surplus/(deficit)<br>for the year||||2,034,762|(1,241,292)|
|Adjustments<br>for:||||||
|Investment<br>income recognised|in|statement|offinancial activities|(1,153)|(1,579)|
|(Gain)/loss<br>on disposal oftangible||fixed assets|||130,925|
|Depreciation<br>and impairment<br>oftangible fixed assets||||144,817|209,791|
|Movements<br>in working capital:||||||
|(Increase)<br>in debtors||||(673,843)|(473,896)|
|(Decrease)/increase<br>in creditors||||(352,115)|457,984|
|Increase/(decrease)<br>in deferred|income|||42,268|(140,586)|
|Cash generated<br>from/(absorbed||by) operations||1,194,736|(1,058,653)|



## 



## 

## 

|26|Analysis ofchanges<br>in net funds/(debt)|Analysis ofchanges<br>in net funds/(debt)||||
|---|---|---|---|---|---|
||||A11April 2020f|Cash llowsAt 31 March 2021<br>8<br>8||
||Cash at bank and|in hand|24,228|805,097|829,325|
||Bank overdrafts||(351,937)|303,531|(48,406)|
||||(327,709)|1,108,628|780,919|
||Loans falling due|within one year|(82,247)||(82,247)|
||Loans falling due|after more than one year|(288,683)|87,261|(201,422)|
||||(698,639)|1,195,889|497,250|



