## 

## 

||||||
|---|---|---|---|---|
|Trustees||Ms K E Dowman|||
|||Mr N Parkes|||
|||Mr M J Lorimer|||
|||Mrs J Lilley|(Appointed|12October|
||||2020)||
|||Mrs J Kaur|(Appointed|12October|
||||2020)||
|||Mr A M R Caville|(Appointed|12October|
||||2020)||
|Secretary||Ms V Fitzgerald|||
|Charity number||701556|||
|Company|number|02363690|||
|Principal address||22 Lombard Street|||
|||West Bromwich|||
|||West Midlands|||
|||B708RT|||
|Registered|office|22 Lombard Street|||
|||West Bromwich|||
|||West Midlands|||
|||B708RT|||
|Auditor||CKAudit|||
|||No 4 Castle Court 2|||
|||Castlegate<br>Way|||
|||Dudley|||
|||West Midlands|||
|||DY1 4RH|||
|Solicitors||Bates, Wells 8 Braithwaite|||
|||Cheapside<br>House|||
|||London|||
|||EC2V 6BB|||





## 

|||Page|
|---|---|---|
|Trustees'<br>report||1-4|
|Independent<br>auditor's|report|5-8|
|Statement<br>offinancial|activities||
|Balance sheet||10|
|Notes to the financial|statements|11-26|





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||||||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|---|---|---|
||||||funds|funds||funds|funds||
||||||2021|2021||2020|2020|2020|
||||Notes||||||||
|Income and endowments||||from:|||||||
|Donations<br>and|legacies||||257,319|87,198|344,517|19,057|534|19,591|
|Charitable<br>activities|||||875,880|1,487,143|2,363,023|831,560|983,174|1,814,734|
|Investments|||||497||497|1,615||1,615|
|Other income|||||11,646|23,610|35,256|25,414|32,291|57,705|
|Total income|||||1,145,342|1,597,951|2,743,293|877,646|1,015,999|1,893,645|
|Ex enditure<br>on:|||||||||||
|Charitable<br>activities|||||738,944|1,575,346|2,314,290|722,907|954,798|1,677,705|
|Net incoming|resources||||||||||
|before transfers|||||406,398|22,605|429,003|154,739|61,201|215,940|
|Gross transfers|||||||||||
|between<br>funds|||||20,681|(20,681)||33,340|(33,340)||
|Net income for||the year/|||||||||
|Net movement||in funds|||427,079|1,924|429,003|188,079|27,861|215,940|
|Fund balances|at 1 April||2020||522,805|27,860|550,665|334,726||334,726|
|Fund balances||at 31 March|||||||||
|2021|||||949,884|29,784|979,668|522,805|27,861|550,666|





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||||||2021||2020||
|---|---|---|---|---|---|---|---|---|
|||||Notes|||||
|Fixed assets|||||||||
|Tangible assets||||||57,318||17,724|
|Current assets|||||||||
|Debtors||||12|38,115||58,385||
|Cash at bank and||in|hand||1,078,430||649,375||
||||||1,116,545||707,760||
|Creditors:|amounts||falling due within||||||
|one year||||13|(164,493)||(174,818)||
|Net current|assets|||||952,052||532,942|
|Total assets less||current liabilities||||1,009,370||550,666|
|Provisions|for liabilities|||||(29,702)|||
|Net assets||||||979,668||550,666|
|Income funds|||||||||
|Restricted|funds|||17||29,784||27,861|
|Unrestricted|funds||||||||
|Designated|funds|||18|||100,000||
|General<br>unrestricted|||funds||949,884||422,805||
|||||||949,884||522,805|
|||||||979,668||550,666|





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||||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|---|
||||funds|funds||funds|funds||
||||2021|2021|2021|2020|2020|2020|
|||||||F|F|F|
|Donations|and gifts||229,801|87,198|316,999|57||57|
|Job retention||grant|||||||
|received|||27,518||27,518||||
|Donated goods and|||||||||
|services||||||19,000||19,000|
|Other|||||||534|534|
||||257,319|87,198|344,517|19,057|534|19,591|
|Donations|and gifts||||||||
|Transfer of net assets|||||||||
|from Walsall||CAB|229,776|87,179|316,955||||
|Other|||25|19|44|57||57|
||||229,801|87,198|316,999|57||57|





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|||2021|2020|
|---|---|---|---|
|||F|F|
|Provision|ofadvocacy, advice and information|2,363,023|1,814,734|
|Analysis|by fund|||
|Unrestricted<br>funds||875,880|831,560|
|Restricted|funds|1,487,143|983,174|
|||2,363,023|1,814,734|



## 

|||Unrestricted|Unrestricted|
|---|---|---|---|
|||funds|funds|
|||2021|2020|
|||F|F|
|Interest|receivable|497|1,615|



## 

|||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|---|
|||funds|funds||funds|funds||
|||2021|2021|2021|2020|2020|2020|
||||||F|F|F|
|Other|income|11,646|23,610|35,256|25,414|32,291|57,705|





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||||||2021|2020|
|---|---|---|---|---|---|---|
|Staff costs|||||1,607,836|1,222,897|
|Depreciation<br>and|impairment||||21,201|12,562|
|Rent, rates and power|||||37,641|31,157|
|Other staff costs|||||18,383|36,239|
|Printing,<br>postage|and||stationery||8,735|20,220|
|Telecommunications|||||38,168|20,133|
|Legal and professional||||costs|42,312|34,051|
|Office equipment|costs||||25,060|17,405|
|Advertising|||||6,375|401|
|Cleaning,<br>sundries||and||refreshments|10,121|7,990|
||||||1,815,832|1,403,055|
|Share ofsupport costs||||(see note 8)|463,386|245,932|
|Share ofgovernance|||costs (see note 8)||35,072|28,718|
||||||2,314,290|1,677,705|
|Analysis<br>by fund|||||||
|Unrestricted<br>funds|||||738,944|722,907|
|Restricted funds|||||1,575,346|954,798|
||||||2,314,290|1,677,705|
|For the year ended||31 March 2020|||||
|Unrestricted<br>funds|||||722,907||
|Restricted funds|||||954,798||
||||||1,677,705||





## 

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|Support costs||||||||
|---|---|---|---|---|---|---|---|
|||Support|Governance|2021|Support|Governance|2020|
|||costs|costs||costs|costs||
||||||F|F||
|Staff costs||242,936|6,900|249,836|149,731|5,825|155,556|
|Depreciation||7,545||7,545|3,788||3,788|
|Rent, rates and power||15,459||15,459|30,455||30,455|
|Insurance||5,786||5,786|6,154||6,154|
|Repairs and||||||||
|maintenance||124,297||124,297|13,674||13,674|
|Printing,<br>postage|8|||||||
|stationary||3,136||3,137||||
|Telecommunications||24,818||24,818|22,788||22,788|
|Other staff costs||1,262||1,262|2,515||2,515|
|Training||4,808||4,808||||
|Sundries||19,116||19,116|8,493||8,493|
|Office equipment|costs|14,222||14,222|8,334||8,334|
|Audit fees|||7,960|7,960||7,715|7,715|
|Legal and professional|||20,004|20,004||11,502|11,502|
|Other Governance|costs||208|208||3,676|3,676|
|||463,385|35,072|498,458|245,932|28,718|274,650|
|Analysed<br>between||||||||
|Charitable<br>activities||463,386|35,072|498,458|245,932|28,718|274,650|



## 



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||||||||2021|2020|
|---|---|---|---|---|---|---|---|---|
||||||||Number|Number|
|Advice workers|||||||63|50|
|Administrators||(incl. Apprenticeships)|||||12|11|
|Managers|||||||4|3|
|Cleaners|||||||1|1|
|Total|||||||80|65|
|Employment|costs||||||2021<br>f|2020|
|Wages and salaries|||||||1,689,894|1,267,304|
|Social security||costs|||||136,762|92,214|
|Other pension||costs|||||31,016|18,935|
||||||||1,857,672|1,378,453|
|The number|of employees||whose|annual|remuneration|was f60,000 or|||
|more were:|||||||||
||||||||2021|2020|
||||||||Number|Number|
|260,000 - F70,000|||||||1||





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|Tangible fixed asset|s|||||
|---|---|---|---|---|---|
|||Leasehold|Fixtures and Motor vehicles||Total|
|||land and|fittings|||
|||buildings||||
|Cost||||||
|At 1 April 2020||23,389|176,265||199,654|
|Additions|||13,660|57,551|71,211|
|Disposals||(20,277)|||(20,277)|
|At 31 March 2021||3,112|189,925|57,551|250,588|
|Depreciation<br>and impairment||||||
|At 1 April 2020||23,389|158,540||181,929|
|Depreciation<br>charged|in the year||20,108|11,510|31,618|
|Eliminated<br>in respect|ofdisposals|(20,277)|||(20,277)|
|At 31 March 2021||3,112|178,648|11,510|193,270|
|Carrying<br>amount||||||
|At 31 March 2021|||11,277|46,041|57,318|
|At 31 March 2020|||17,724||17,724|
|Debtors||||||
|||||2021|2020|
|Amounts<br>falling due|within one year:|||||
|Trade debtors||||8,395|47,309|
|Other debtors||||4,704|1,284|
|Prepayments<br>and accrued income||||25,016|9,792|
|||||38,115|58,385|
|Creditors: amounts|falling due within one year|||||
|||||2021|2020|
||||Notes|||
|Other taxation and social security||||120||
|Deferred<br>income|||15|20,896|145,339|
|Trade creditors||||28,487|5,475|
|Other creditors||||87,961|6,129|
|Accruals and deferred|income|||27,029|17,875|
|||||164,493|174,818|



## 

## 



## 

||Provisions|for liabilities|||2021|2020|
|---|---|---|---|---|---|---|
|||||Notes|||
||Retirement|benefit obligations||16|29,702||
||||||29,702||
|15|Deferred income||||||
||||||2021|2020|
||Arising<br>from|Income received|in advance||20,896|145,339|





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|16|Retirement|benefit schemes||(Continued)|(Continued)|
|---|---|---|---|---|---|
||Amounts<br>recognised<br>in||the profit and loss account:|||
|||||2021|2020|
|||||f|F|
||Net interest on defined||benefit liability/(asset)|790||
||Other|costs and income||1,016||
||Total|costs||1,806||



|obligati|ons<br>in|respect of|de|fined<br>bene|fit plans are as follows:|||
|---|---|---|---|---|---|---|---|
|||||||2021|2020|
|Present value||ofdefined|benefit obligations|||29,702||
|Deficit|in scheme|||||29,702||
|Movements|in the present value|||ofdefined|benefit obligations:|||
||||||||2021|
||||||||F|
|Liabilities at|1 April|2020||||||
|Liabilities assumed||in a business||combination|||35,193|
|Benefits paid|||||||(7,297)|
|Interest cost|||||||790|
|Other|||||||1,016|
|At 31 March|2021||||||29,702|





## 

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|||||||Transfers|Balance at|Resources||Balance at|
|---|---|---|---|---|---|---|---|---|---|---|
||||||||1 April 2020|expended|31|March 2021|
||Refurbishment||fund|||100,000|100,000|(100,000)|||
|||||||100,000|100,000|(100,000)|||
|19|Analysis of|net assets||between funds|||||||
|||||Unrestricted|Restricted|Total|Unrestricted|Restricted||Total|
|||||funds|funds||funds|funds|||
|||||2021|2021|2021|2020|2020||2020|
||||||||F|F||F|
||Fund balances||at 31||||||||
||March 2021 are||||||||||
||represented|by:|||||||||
||Tangible assets|||54,280|3,038|57,318|13,962|3,762||17,724|
||Current assets/||||||||||
||(liabilities)|||925,306|26,746|952,052|508,844|24,098||532,942|
||Provisionsand||||||||||
||pensions|||(29,702)||(29,702)|||||
|||||949,884|29,784|979,668|522,806|27,860||550,666|





## 

|under non-cancellable<br>operating<br>leases, which<br>fall due|as follows:||
|---|---|---|
||2021|2020|
|Within one year|37,867|33,167|
|Between two and five years|63,686|85,853|
|In over five years|3,300|16,500|
||104,853|135,520|



## 

|Remuneration|of key management|personnel||
|---|---|---|---|
|The remuneration|of key management|personnel|is as follows.|



|The remun|eration<br>of key management<br>personnel<br>is a|s follows.||
|---|---|---|---|
|||2021|2020|
|Aggregate|compensation|212,232|140,310|