NOTTINGITAM AND DISTRICT CITIZENS ADVICE BUREAU
(A Company Limited by Guarantee) REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2025
Charity Number 701259 Company Number 2323141
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
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Financial Statements
For the year ended 31 March 2025
Contents Page
Report of the Trustees 1-9
Independent Auditor’s Report 10-12
Statement of Vinancial Activities 13
Balance Sheet 14
Cashflow Statement 15
Notes to the Financial Statements 16-29
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Nottingham and District Citizens Advice Burcau (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025
Reference and Administrative Information
| CHARITYNAME: | Nottingham and District Citizens Advice Bureau |
|---|---|
| trading as Citizens Advice Nottingham& District | |
| CHARITY REGISTRATIONNUMBER: | 701289 |
| COMPANYREGISTRATIONNUMBER: | = 2323141 (England and Wales) |
| REGISTERED OFFICE AND | Office 208, StNicholas House |
| OPERATIONALADDRESS: | 31 Park Row |
| Nottingham | |
| NGL 6FQ | |
| BOARD OFTRUSTEES: | J Chambers (Chair) |
| T Straw (Treasurer) | |
| OB Gill | |
| E Kingscott | |
| DR Kinshott |
|
| D JLawson (appointed 22 August2024) | |
| RGYarwood (appointed 5 February 2025) | |
| RRobertson (appointed 9June 2025) | |
| CHIEF OFFICER | D Cumberlidge |
| (responsible for day to day runningofthe charity) | |
| SENIORSTATUTORY AUDITOR: | James Liptrott for and onbehalfof |
| TC Group | |
| 10 Stadium Business Court | |
| Millennium Way | |
| Pride Park | |
| Derby | |
| DE24 8HP | |
| BANKERS: | Unity Trust Bank PLC |
| Nine Brindleyplace | |
| Birmingham | |
| Bl 2HB | |
| SOLICITORS: | Actons Solicitors |
| 20Regent Street | |
| Nottingham | |
| NG!5BQ |
{
Nottingham and District Citizens Bureau (A Campany Limited by Guarantee)
:
Report of the Trustees for the year ended 31 March 2025 - Continued
The Trustees are pleased to present their annual report together with the financial statements of the charity for the year ending 3! March 2025 which are also prepared to the meet the requiremenis for a Ditectors’ report and accounts for Companies Acts purposes. The financial statements comply with the Chatities Act 2011, and the Companies Act 2006, the Memorandum and Articles of Association, and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard in the UK and Republic ofIreland (FRS 102). Chair’s Report As Chair of Citizens Advice Nottingham and District, T am pleased to present our report for 2024 — 2025, a year that we knew would bring significant challenges, but one in which our staff, volunteers, and partnets again rose fo meet the needs of our community with dedication and resolve.
A Year of Financial Challenge and Change
We entered 2024 - 2025 with a planned deficit budget, recognising the difficult funding environment facing the voluntary and public sectors, Unfortunately, these pressures intensified during the year, The impact of Nottingham City Council's budget cuts were felt directly by our organisation, as funding far our Housing Advice Service came to an end, and our core grant funding for general advice was reduced. These cuts coincided with reductions across many City Council services, with some moving online or operating al lower capacity. changes that in turn increased demand for our support. particularly from those who strugglc to access digital services or need help navigating camplex systems. {n addition, funding for a number of health-related projects came to an end, leaving a gap in the support available to people whose health challenges affect their financia} wellbeing and day-to-day stability,
Strengthening Partnerships and Securing New Opportunities
Despite these difficulties, we have continued to work closely with partners to secure vital support for those who need it most, Our relationship with Nottingham City Council has remained strong through our joint delivery of the Household Support Fund, which has allawed us to help people facing crisis situations, providing practical support and advice when it’s necded most. We have also further developed our partnership with Public Health, who provided funding through Advice Nottingham for a year to help residents experiencing financial vulnerability. This collaboration has strengthened our tole in improving both financial and social wellbeing across the city. On a positive nole, we were successful in securing additional funding for our Help to Claim service, which supports people applying for Universal Credit. This extension has expanded the project for a further 16 months, ensuring that more residents can get (he help they need lo access the benefits they’re entitled to. Looking ahead, we are delighted to have secured a new national Citizens Advice energy debt project that will run from 2025 to 2028. This long-term funding provides welcome stability and will help us to support more peoplehouseholds,struggling with rising energy casts and debt, which we know is a pressing issue for many Nottingham Building for Sustainability During the year, the Board and leadership team undertook a thorough review of how we cau ensure the longferm sustainability of Citizens Advice Nottingham and District. As part of this, we made the decision to move premises in May 2025. This move will reduce our running costs and improve efficiency, while we carefully plan to ensure that clients can continue to access our services easily and without disruption,
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Nottingham and District Citizens Bureau (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025 — Continued
Our People and Our Purpose
Amidst all the challenges, one constant remains: the dedication of our staff and volunteers. Their compassion, professionalism, and commitment have ensured that thousands of Nottingham residents received fice, independent, and confidential advice at times of real need. [ want to thank every one af them for their retarkable efforts throughout the year.
L alsa wish to thank our funders, partners, and my fellow trustees for their continued support and collaboration. Together, we are finding innovative ways to sustain and sivengthen our service during a period of great uicertainly for our sector.
Looking Ahead
The coming year will bring change as we moye to new premises and continue to adapt to funding pressures. However, with new projects secured, strong partnerships in place, and a clear focus on sustainability, ] am confident that Citizens Advice Nottingham and District will remain a vital source of help and hope for our contmunity.
Jemma Chambers - Chair of the Board of Trustees
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Nottingham and Distvict Citizens Bureau (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025— Continued The Company's objectives are to promote any charitable purpose for the benefit of the community in the City of Nottingham and the Boroughs of Gedling and Rushclitfe by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress. In particular the Company operates as a Citizens Advice local office under the Membership Scheme ofCitizens Advice. We provide free, confidential, impartial and independent advice on a range of housing, topics including debl, benefits, matters, consumer and tax issues as well as basic legal advice particularly relating to immigration and family During the year we delivered a Public Health funded service under Stant agreement with Nottingham City Council. Financial Wellbeing is a priority for the Nottingham City Health & Wellbeing Board and this funding will support those facing “Financial Vulnerability”, Citizens Advice Nottingham & District hold the grant agreement and deliver the service with the Advice Nottingham partners Bestwood Advice Centre, Clifton Advice Centre, Meadows Advice Group, Nottingham Law Centre and St Anns Advice Centre,
We also continued to deliver services under Service Delivery Agreement with:
- Consumer Advice and Law Service (CALS) for the provision ofdebt advice in the Nottingham avea as part of the Bast Midlands Money Advice (EMMA) service. This work is funded by the Money and Pensions Service (MaPS). * Citizens Advice nationally to detiver the national Help To Claim service. This work is funded by the Department of Work and Pensions, To the migration of people from Employment Support Aflowance (ESA) to Universat Credit our service expanded from 8.5 FTE to 15.5 FTE in Autumn 2024. We have continued to deliver face to face appointments through 2024/25 due ta service needs ofour clients. The complexity ofclients" issues continuing to increase through inflationary pressures affecting household finances andbenefits.budgets, We are also providing support for increasing numbers ofclients with applications for health-related
The campany relies heavily on the work of its volunteers to maintain the core service which it provides. The casts of volunteers, other than expenses paid, are not included within these accounts. The Trustee Board offers its thanks to (he volunteers for the work they do, without which the Company could not operate effectively,
Public Benefit The Citizens Advice service pravides free, independent, confidential and impartial advice to everyone on their rights and responsibilities. [t values diversity, promotes equality and challenges discrimination.
The service aims: * To provide the advice peapte need far the problems they face, ° To improve the policies and practices that affect people’s lives,
The Citizens Advice service helps all people to solve their problems, particularly in the areas of debt, benefits and housing, People are helped through face-to-face advice, virtual appointments, on the telephone and by email. Information is available via the internet. We campaign locally and nationally for improvements to services and the law. We use the anonymised evidence we collect fem he lping our ctients lo make a difference for people who may never seek advice by communicating our evidence for change ta policymakers in Government and the wider public and private sector. A contact with a Citizens Advice adviser for one person could lead to a change in policy or law that will pasitively affect the lives ofmany more.
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Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025 — Continued
As a force for social cohesion and inclusion, we aim to contribute to our communities in the following main ways:
- As a force for economic development and regeneration by reducing poverty, improving benefit take-up, and improving personal financial management
2, Through trained volunteers aud active citizenship, targeting those mast in need.
3, As a route to changing policy locally, regionally and nationally, through research and campaigns.
- As a tnine of information and knowledge about Jocal communities to help local planning aud community participation (through involvement in local partnerships, community profiling and access to e-government services).
The Company provides a service to the people of Nottingham and Nottinghamshire; in particular, the people who live in the cily and the Boroughs of Gedling and Rushcliffe. Our outreach services allow us to extend the service to those who live further away and find travel to our city centre offices difficult or inconvenient. The portfolio of projects delivered has enabled us to reach new areas including Broxtowe, Daybrook and Clifton with face-to-face support in the community. We also started attending a new Community Hub set up in East Leake which we supported to launch in winter 2024. The service was established as the community is rural with limited access to services.
Demand for information, advice and support is huge. In order to maximise the number of people we assist we provide advice by telephone, virtual meeting, webchat and for those who are not able to access us any offer way face to face. We also pravide self-help information. leaflets and fact sheets.
The Trustees confirm that they have complied with their duties under section 17 of the 2011 Charities Act with regard to Public Benefit.
ACHIEVEMENTS AND PERFORMANCE
During the year we have continued to recruit and train volunteers although restricted by funding and resources to support them.
During the year:
s We advised and supported {1,249 people during the year,
e We dealt with £4.4 million of debt, of which £769,268 was written off with our help.
Across the service, we helped our clients claim £5.9 million in benefits and £742,758 in other income
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Nottingham and District Citizens Advices Burcas (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025 - Continued
FINANCIAL REVIEW
The Company had total incoming resources during the year of £1,794,253
A deficit of £142,683 was made in the year to 34 March 2025,
Reserves Policy
The Trustees have examined the Company's requirement for reserves in light of the main risks to the organisation. They have established a policy whereby unrestricted reserves are needed {o assist continuity in the event of any funding terminations, covering consequent redundancy pay liabilities.
This amounts ta the equivalent of three months of relevant budgeted expenditure for 2024-25, plus an amount for one-off casts, held as cash. This amounts to £422,549. Reserves currently cover this policy, but do nat substantially exceed it.
This palicy will be reviewed annually.
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Investinent Policy
The Trustees approved an investment policy where surplus cast is invested in an investment portal to generate
investment income for the Company.
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Pay Policy for Senior Staff The pay rates for senior staff are determined by the Trustees. usually at a flat % increase applied to all staff regardless of seniority except those who are contracted under local government pay award where Nottinghamshire County Council pay scales apply.
OUR VISION
Our Vision is to put our clients at the heart of everything we do, to help ensure: e We are their trusted source of advice and informatian. e Weare an organisation our communities, stakeholders and partners want to support and work with.
In working towards our Vision, we will:
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« Promote ta staff and volunteers our vision, aims and objectives to ensure they are owned by all. ¢ Develop a clear sense of “one service” witb the needs of[clients][at][ the][heart][of][ the][organisation,] ® Have a team of staff and volunteers who are trained and expert in their ficld and will work together to provide quality advice and information.
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e Provide high quality advice, focussing on early intervention, and services that ure proportionate to need lo help people solve their problems, whoever they ave, and whatever their problem.
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Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
:
Report of the Trustees for the year ended 31 March 2025 - Continued
Future Plaus
The Board of Trustees updated the Business and Development Plan which runs 2024-27, The Plan identifies the main challenges facing the organisation and aligns to three workstreams with Governance running across them. The workstreams are:
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e Financial Structure
e Service Delivery
¢ = People & Culture
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The vision for 2024-27 is “To serve the conununity through the provision of quality and accessible advice” with a strategy “To build and deliver a sustainable and efficient service, with all stakeholders working together to achieve the best possible outcomes”.
The Board of Trustees review progress against our Business Plan at quarterly Board meetings. The Plan will be rofled forward annually so we are always working in Year One.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governing Document The organisation is a charitable company fitnited by guarantee, incorporated on 30 November [988 and registered as a charity on 7 March 1989. The Company was established under a Memorandum of Association which established the objects and powers of the charitable company and is governed under its Articles of Assaciation. This was revised and adopted at the Annual General Meeting on 23 August 2004. In the event of the Company being wound up, Directors ave required to contribute an amount not exceeding £1.
The organisation is a company limited by guarantee not having a share capital and has obtained exemption with Companies Act to dispense with the word ‘limited’ as part of its company name.
Recruitment and Appointment of the Board of Trustees The directors of the company are also charity trustees for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association, the members of the Board of Trustees are elected ta serve for a period of three years after which they must be re-elected at the next Annual General Meeting.
The maximum number of Trustees is fifteen and the minimum number three, being either: e Elected at the Annual General Meeting {there being no more than ten such elected trustees in total); or e Co-opted by the Board of Trustees (provided that on appointment the total number of co-opted Trustees does not exceed one third of the total number of Trustees)
The Trustees who served during the year are shown in the Company Information set out on page |.
The Company halds Annual General and Public Meeting every year.
Trustee Induction and Training New Trustees are provided with a full induction and training programme. Trustees receive ongoing appropriate training.
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Nottingham and District Citizens Advice Bureau
(A Company Limited by Guarantee)
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Report of the Trustees for the year ended 31 Mareh 2025 - Continued
Organisation The Board of Trustees meets on a quarterly basis for full board meetings and is responsible for the strategic direction and policy of the Company.
A scheme of delegation is in place and day to day responsibility for the provision of the services rests with the Chief Officer, The Chief Officer is responsible for ensuring that the Company delivers the services specified and that key performance indicators are met. The Company is supported by a dedicated and strong team of staff and volunteers who are led by Supervisors and Managers who are experienced and knowledgeable in the advice sector.
Related Partics
The organisation is 2 member of Citizens Advice (Company Number [436945 and registered charity 279057) which provides guidance, encouragement, training and support. During the year we have has also worked in partnership with Bestwood Advice Centre, Clifton Advice Centre, Meadows Advice Group, Nottingham Law Centre and St Anns Advice Centre.
RISK MANAGEMENT
The Trustees have assessed the major risks to which the Company is exposed, in particular those related to the reputation, operation and finances of the Company, and are satisfied that systems are in place to mitigate exposure to major risks. A comprehensive risk assessment is undertaken periodically by the ‘Crustees, This provides a thorough understanding of the business risks to the Company and contributes to the completion of the Citizens Advice service-wide tisk assessment. Where appropriate, systems or procedures have been established to mitigate the risks the Company faces,
RESPONSIBILITIES OF THE TRUSTEES
Company law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company as at the balance sheet date and of its incoming resources and application of resources and including income and expenditure for the financial year, In preparing those financial statements, the Trustees should follow best practice and:
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Select suitable accounting policies and then apply them consistently,
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« Observe the methods and principles in the charities SORP.
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Make judgements and estimates that are reasonable and prudent.
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Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Company will continue in business; and
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State whether applicable UK accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements.
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the Charitable Company and to enable them to ensure that the financial statements comply with the Companies Act 2006, They are also responsible for safeguarding the assets of the Charitable Company and hence taking reasonable steps for the prevention and detection of fraud and other irregularities.
- Insofar as the ‘Trustees are aware: e = There is no relevant audit information of which the charity’s auditors are unaware and. ¢ The Trustees have taken all sleps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.
The Trustees are responsible tor the maintenance and integrity of the corporate and financial information included on the charity’s website. Legislation in the United Kingdom governing preparation and dissemination of financial statements may differ from legislation in other jurisdictions.
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Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Report of the Trustees for the year ended 31 March 2025 - Continued
MEMBERS OF THE BOARD OF TRUSTEES
Meinbers of the Board of Trustees, who ate directors for the purpose of the company law and Trustees for the purpose of[charity][law,][who][served][during][the][year][and][up][to][the][date][ of][ this][report][are][set][out][ on][page][1.] Directors of the charitable company guarantee to contribute an amount not exceeding £{ to the assets of the charitable company in the event of winding up. The total number of such guarantees on 31 March 2025 was 8. (2024: 5).
TC Group were appointed as the charitable company’s auditors during the yeat and have expressed their willingness to continue in that capacity.
A resolution to re-appoint TC Group as auditors of the Company will be proposed at the Annual General Meeting.
This report has been prepared in accordance with the Statement of Recommended Practice: Accounting and Reporting by Charities and in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small entities,
Approved by the Board of Trustees on LT Sonnets, do6 and signed on its behalf by:
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Report of Independent Auditors te the Members of
Nottingham and District Citizens Advice Bureau
A Charitable Company Limited by Guarantee
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Opinion
We have audited the financial statements of Nottingham and District Citizens Advice Bureau for the year ended 31 March 2025 on pages 13 to 29 which comprise the Statement of Financial Activities, the summary Income and Expenditure Account, the Balance Sheet, the Cash Flow Statement and the related notes. The financial reporting framewark that has been applied in their prepavation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard [02 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice). Tn our opinion the financial statements: - give a true and fair view of the state of the charitable company's affairs as at 31 March 2025 and of the incoming resources and application of resources for the year then ended; ~ have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and ~ have been prepared in accordance with the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law, Our responsibilities under those standards are further described in the Auditors’ responsibilities for the audit af the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and the provisions available for small entities, in the circumstances set out in note [9 to the financial statements, and we have fulfilled our other cthical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
We have nothing to report in respect of the following matiers in relation to which the ISAs (UK) require us to report to you where:
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the director's use of the going concern basis of accounting in the preparation of the financial statements is not appropriate; ar
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the director has not disclosed in the financial statements any identified material uncertainties that may cast significant doubt about the charitable company’s ability to continue to adopt the going concern basis of accounting for a period of at feast yvelve months from the date when the financial statements are authorised for issue.
However, because not all future events or conditions can be predicted, this statement is not a guarantee as to the charity's ability to continue as a going concern.
Other information
The other information comprises the information included in the annual report, othec than the financial statements and our Auditors report thereon. The Trustees are responsible for the other information. Our opinion on the financia} statements does nol cover the other information and we do not express any form of assurance conclusion thereon.
In connection with aur audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with (he finaneial statements or our knowledge obtained in the audit or otherwise appears lo be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a nvaterial misslatement of[the][other][information.][Uf,][based][on][the] work we have performed, we conclude that there is a material misstatement of this other information, we are required {o report that fact. We have nothing lo report in this regard.
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Report of Independent Auditors to the Members of Nottingham and District Citizens Advice Bureau A Charitable Company Limited by Guarantee
Opinion ov other matters prescribed by the Companies Act 2006
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In our opinion, based on the work undertaken in the course of the audit: ~ the information given in the Trustees Report which includes tlte Director's report for the financial yeat for which the financial statements ave prepared is consistent with the financial statements; and
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- the Report of the Directors included within the Trustees report has been prepared in accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit we have not identified material misstatements in the Director’s Report included within the Trustees Report.
- We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: - adequate and proper accounting records have not been kept by the charitable company; ~ charitable company financial statements are not in agreement with the accounting records; or - certain disclosures of trustee's remuneration specified by law are not made; or ~ we have not received all the information and explanations we require for our audit; or ~ the trustees were not entitled to prepare the financial statements in accordance with the small companies regime and take advantage of the small companies’ exemption from the requirement ta ptepare a Strategic Report or in preparing the Trustees report.
Responsibilities of Trustees
As explained more fully in the Statement of Trustees Responsibilities set out on page seven. the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financia) slatements and for being satisfied fhat they give a true and fair view, and for such infernal contro! as the trustees determine is necessary to enable the preparation of financial statements that are free fromm material misstatement, whether due to fraud or error.
In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees cither intend to liquidate the charitable company ar to cease operations, or has no realistic alternative but to do so.
Auditors’ responsibilities for the audit of the financial statements
Our objectives are to obtain reasonable assurance aboul whether the financial stalements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is nol a guarantee that an audit conducted in accordance with (SAs (UK) will always detect a material misstatement when it exists, Misstalements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.
J
Report of Independent Auditors to the Mentbers of Nottingham and District Citizens Advice Bureau A Charitable Company Limited by Guarantee lrregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, detailedincludingbelow;fraud. The extent to which our procedures are capable of detecting irregularities, including frand is
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~ Reviewing the financial statement disclosures and testing to supporting documentation to assess compliance with provisions of relevant laws and regulations described as having a direct effect on the financial statements. Specifically reviewing compliance with Charities SORP FRS {02 and the Companies Act 2006.
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- Performingof any incomerecalculationsaccrued andofdeferred. contractual income streams including accounting entries made in respect ~ Performing analytical procedures to identify any unusual or unexpected refationships that may indicate an increased risk of material misstatement as a result of fraud.
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- Performing substantive testing over a selection ofJournal entries made in the period, to address the risk of fraud due to management override of controls.
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- Assessing material accounting estimates to determine if there ave indications of management bias.
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We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team members,throughoutandthe audit.remained alert to any indications of fraud or non-compliance with laws and regulations
Despite the audit being planned and conducted in accordance with ISAs (UK) there remains an unavoidable risk that material misstatements in the financial statements may not be detected owing Co the inherent limitations of the audit, and that by their very nature, any such instances of fraud ot irregularity likely involve collusion, forgery, intentional misrepresentations, or the override ofinternal contrals, A further description of our responsibilities far the audit of the financial statements is located on the Financial ReportReportingof theCouncil'sAuditors.website at www. fre.org.uk/auditorsresponsibilities, This description forms part of our
Use of Report
This report is made solely to the Company’s Trustees members, as a body in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the Trustees those matters we are required to state to them in an auditar’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assuune responsibilily to anyone other than the Company's Trustees as a bady, for aur audit work, for this report, or for the opinions sve have formed. MWo 4 No James Liptrott ~ Senior Statutory Auditor For and on behalf of TC Group ~ Statutory Auditors 10 Stadium Business Court Millennium Way, Pride Park Derby, DE24 8HP
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Nottingham and District Citizens Advice Burcau (A Company Limited by Guarantee) — Company Numher 2323141
==> picture [404 x 461] intentionally omitted <==
----- Start of picture text -----
||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|Balance|Sheet|as|at|31|March|2025|
|2025|2024|
|Note|£|£|£|£|
|Tangible|Fixed|Assets|
|-|Leasehold|Improvements|10|98,968|[22,836|
|Total-|Computer Fixed AssetsEquipment|10|98,968_||122,836-|
|Current|Assets|
|Debtors|It|23,423|37,173|
|Cash|at bank and|in|hand|396, 104|504,830|
|Total|Current|Assets|4(9,527|342,003|
|Liabilities:|
|Creditors|fatling due|within one|year|12|79,099|82,760 |
|Net|Current Assets|Less|Current|
|Liabilities|340,428|459,243|
|439,396|582,079|
|Pension|Scheme|deficit|18|-|-|
|Net|Assets|_|439,396,|582,079|
|The|Funds|of the|Charity:|
|Unrestricted|funds|
|General|find|-|General|(monies|available)|408.884|529,184|
|-|Pension|reserve||ww|408,884||~|529,184|
|Restricted|Funds|14|30,512|52,895|
|Total Charity|Funds||439,396|;|582,079 |
|These|accounts|are|prepared|in|accordance|with|the|special|provisions|of Part|15|of the|Companies|Act|relating|to|
|smatl|companies|and|constitute|the|annual|accounts|required|by|the|Companies Act|2006|and|ate|for|circulation|to|
|members of the company.|+|
|Approved|27|1|
|by|the Trustees on|rE|Eg|ar sarararviheensena|2026 and signed on|their|behalf by:|
|T Straw —rustee|(Treasurer)|
----- End of picture text -----
RAobertson - Trustee (Vice-Chair)
[4
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee) Company Number 2323141
Cash Flow Statement as at 31 March 2025
==> picture [355 x 288] intentionally omitted <==
----- Start of picture text -----
Nates 2025 2024
£ £
Net Cash Flow from Operating Activities 20 (124,961) (154,527)
Returns on Investments:
Interest Received 16,235 _ 5,961
(108,726) (148,566)
Capital Expenditure and Financial Investments:
Purchase of Tangible Fixed Assets = 2
(108,726) (148,566)
Net Cash Inflow/(Outflow) (108,726) (148,566)__
Increase/(Decrease) in Cash in the Year (08,726) ((48,566)
Net Cash Resources at | April 2024 504,830 653,396
Net Cash Resources at 3] March 2025 396,104 504,830
Analysis of Changes in Net Funds At At
14.2024 Cash flow 31,3.2025
Net Cash
Cash at Bank 504,830 (108,726) 396,104
----- End of picture text -----
15
:
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes forming part of the Financial Statements for the year ended 31 March 2025
- Accaunting Policies
The principal accounting policies are summarised below. The accounting policies have been applied consistently throughout the year and in the preceding year.
(a) Basis of Accounting
The financial statements have been in accordance with the Accounting and Reporting by Charities; Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financia) Reporting Standard applicable in the UK and Republic of Ireland (FRS102) — (Charities SORP FRS102). The Financial Reporting Standard applicable in UK and Republic of Ireland (FRS(02) and the Companies Act 2006. Assets and liabilities are initially recognised at historical cost or lransaction value unless otherwise stated in the relevant accounting policy nole(s).
Nottingham and District Citizens Advice Bureau mects the definition of a public benefit entity under FRS 102.
Based on information to date Trustees’ consider that there are no material uncertainties about the Charily’s ability to continue as a going concem for at least 12 months from date of approval of the financial statements. The Trustees’ have prepared budgets, assessed the likely impact on cashflows and the available headroom of the Chavity, based on this assessment the Trustees’ consider that there are no material uncertainties about the Chavity’s ability to continue as a going concern, and that no further adjustments are required in these financial statements.
The financial statements are presented in Sterling (£).
(b) Fund accounting
-
« Unvestricted funds are available for use at the discretion of the Trustees in furtherance of the gencral objectives of the charity.
-
Designated funds are unrestricted funds earmarked by the Board of Trustees for particular purposes,
-
¢ Restricted funds are subject to restrictions on their expenditure imposed by the donor or through the terms of an appeal.
(c) Incoming resources
All incoming resources are included in the statement of financial activities when the charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:
-
Voluntary income is received by way of donations and gifts and is included in full in. the Statement af Financial Activities when receivable. Grants, where entitlement is not conditional on the delivery of a specific performance by the charity, arc recognised when the charity becomes unconditionally entitled to the grant.
-
Donated services and facilities are recognised as income when the Company has contre! over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the Company of the item is probable and that economic benefil can be measured reliably. On receipt, donated services and facilities are recognised on the basis of[the][value][of][the][gift][to][the][Company][which][is][the][amount][the][charity] would bave been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the periad of[receipt.]
-
e Investment income is included when receivable.
16
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes forming part of the Financials Statements for the year ended 31 March 2025 —- continued
-
« Incoming resources from grants where related to performance and specific deliverables are accounted for, as the charity earns the right to consideration by its performance.
-
e Legacies are accounted for on a receivable basis when the following conditions for the receipt have been met: - the final estate accounts haye been approved - the legacy is capable of measurement; and ~ there is no reversionary interest.
-
(d) Resources expended Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and is reported as part of the expenditure to which it relates:
-
e Costs of generating funds comprise the costs associated with attracting voluntary income and the costs of fundraising.
-
e Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. [t includes both costs that can be allocated directly to such activities and those casts of an indirect nature necessary to support them.
-
e The work of volunteers assists the Company to achieve its charitable objectives — the cost of the volunteers (other than travel expenses incurred) is excluded from the income and expenditure accounts and is not quantified,
-
¢ Support costs are those functions thal assist with the work of the charity but do not directly undertake charitable activitics. Support costs include back office costs, finance, personnel, payroll and governance costs which support the Charities projects and activities. These costs have been allocated between cost of raising fund and expenditure on charitable activities. The bases on which support costs have been allocated are set out in note 5,
-
e Governance costs include those costs associated with meeting the constitutional and statutory requirements of the charity and include the audit fees and costs linked to the strategic management of the Company.
-
e All costs are allocated between the expenditure categories of the SoFA an a basis designed to reflect the use of the resource. Casts relating to a particular activity are allocated directly, others are apportioned on an appropriate basis e.g. floor areas, case load, per capita or estimated usage as set out in Note 5.
-
Pension costs and other post-retirement benefits
-
« Retirement benefits to employees of the company are provided by the Local Government Pension Scheme (LGPS) which is a defined benefit scheme.
The LGPS is a funded scheme and the assets ate held separately from those of the company in separate trustee administered funds. Pension scheme assets are measured at fair value and liabilities are measured on an actuarial basis using the projected unit credit method and discounted at a rate equivalent to the current rate of return on a high-quality corporate bond of equivalent term and currency to the liabilities, The actuarial valuations are obtained at least triennially and are updated at cach balance sheet date. The amounts charged to the income statement are the current service costs of scheme introductions, benefit charges, settlements and curtailments. They are included as part of staff costs as incurred. Net interest on the net defined benefit obligation and interest income on the scheme assets, calculated by multiplying the fair value of the scheme assets at the beginning of the period by the rate used to discount the benefit obligations. The difference between the interest income on the scheme assets and the return on the scheme assets is recognised in the income statement, Actuarial gains and losses are recognised immediately in the income statement.
:
{7
==> picture [164 x 20] intentionally omitted <==
----- Start of picture text -----
Nottingham and District Citizens Advice Bureau
(A Company Limited by Guarantee)
----- End of picture text -----
==> picture [365 x 524] intentionally omitted <==
----- Start of picture text -----
Notes forming part of the Financial Statements for the year ended 31 March 2025 - continued
The actuary has produced the pension disclosures based upon FRS{02. The resulting pension scheme
liability has been transferred to a Separate pension reserve in order to ring fence the liability.
Additionally, a second pension scheme is operated by Standard Life, this is a defined contribution scheme,
The pension charge under this scheme represents the amounts payable by the Company to the funds in
respect of the year. The pension costs paid under this scheme are shown in the notes to the accounts,
Company Limited by Guarantee
¢ The Company is limited by guarantee and in the event of it being wound up, every member is liable to
contribute a suai not exceeding £1. There are no shares of any class either authorised or allotted,
Tangible Fixed Assets
Capital additions have been capitalised in respect of leasehold improvements. These assets are shown on
the balance sheet and are being written off aver a period of 10 years (the length of the lease) from the date
af first occupation of [the][ property] [(July] [2019),]
Capital additions of equipment have been previously weitten off to the Income and Expenditure Account in
the year of acquisition and there is therefore no charge for depreciation, The assets comprise of oftice
furniture, office equipment, computers and printers. The normal requirement would have been for
capitalisation of office equipment and for depreciation to be charged thereon. This position was not easily
quantified due to the mixture of purchased, funded, partly funded and donated equipment. Thus for clarity,
this policy had been adopted to give a true and fair view. The fixed assets are insured for £{83,186.
° From financiat year ended 31 March 2015 fixed assets have been capitalised and depreciated from date of
acquisition,
- Camputer equipment 20% on cost
- Improvements to property 10% straight line
Donated Services, Goods or Facilities
Donated services or facilities are recognised as income when the charity has control aver the item, any
conditions associated with the donated item have been met, the receipt of economic benefit from the use by
the charity of the item is probable and that economic benefit can be measured reliably, On receipt, donated
services and facilities are recognised on the basis of the value of the gift to the charity which is the amount
the charity would have been willing to pay to obtain services or facilities of
the equivalent economic benefit on
open market; a corresponding amount is then recognised in expenditure in the period oF receipt
Debtors
Debtors are recognised at the settlement amount owed to the Charity or prepaid.
Creditors
Creditors and provisions are recognised where the Charity has a present obligation resulting trom a past
event that will probably result in the transfer of fuods to a third party, and the amount due to settle the
obligation can be measured or estimated reliably, Creditors and provisions are normally recognised at (heir
settlement amount.
Financial Instruments
The Charity has financial assets and financial liabilities of a kind that qualify as basic tinancial
measuredinstruments.at theirBasicsettlementfinancialvalue,instruments are initially recognised at transaction value and subsequently
Taxation
The charity is exempt from tax on its charitable activities, The trustees have reviewed the charity’s trading
aclivities and are confident that they further the chavily’s ainis and, as such, are considered to be primary
purpose trading.
----- End of picture text -----
{8
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantec)
Notes to the Financial Statements for the year ended 3) March 2025 - continued
Judgement and Key Sources of Estimation Uncertainty
The preparation of accounts using generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities at the date of the accounts and the reported amounis of revenues and expenses during the reporting period.
The key estimates and assumptions used in the Financial Statements are detailed in the accounting policies.
| 2. Income from Grantsand Contracts (Charitable Activities) | 2. Income from Grantsand Contracts (Charitable Activities) | 2. Income from Grantsand Contracts (Charitable Activities) | |||
|---|---|---|---|---|---|
| Unrestricted | 2025 £ |
2024 £ |
|||
| Notlingham City Council | 203,501 | 913,262 | |||
| Nottinghamshire County Council | 80,378 | 123,056 | |||
| Rushcliffe Borough Council | 12,000 | 12,000 | |||
| CapitalOne | 40,000 | - | |||
| Other | 1,671 ~337,550_ |
4,049 1,052,367 |
|||
| £ | 2025 | £ | 2024 £ |
£ | |
| Restricted | |||||
| Main Projects | |||||
| Money and Pensions Service | 245,319 | 231,599 | |||
| Citizens Advice UC-HTC | 592,507 | 385,427 | |||
| Early Intervention | - | 23,553 | |||
| Trussell Trust | 76,389 | 76,002 | |||
| Autism Service | 18,975 | 45,000 | |||
| Gedling Borough Counci | 49,332 | 40,000 | |||
| Citizens Advice - EnergyAdvice | - | 34,003 | |||
| CitizensAdvice - Innovation | 13,729 | 56,189 | |||
| NCC Financial Vuinerability | 406,000 | " | |||
| NCC Social Recovery | - | 45,290 | |||
| 1,402,251 | 937,063 | ||||
| Other Projects | |||||
| MS Society | 13,047 | 6,334 | |||
| Advice on Prescription | 9,000 | 31,788 | |||
| Synergy | “ | 11,668 | |||
| 22,047 | 49,790 | ||||
| 1,424,298 | 986,853 | ||||
| TotalGrantsandContracts | 1,761,848_ | 2,039,220 |
19
‘
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes to the Financial Statements for the year ended 31 March 2025— continued
3. Other income
| Tatal | Total | ||
|---|---|---|---|
| 2025 | 2024 | ||
| £ | £ | ||
| Bank | interest | 16,235 | 5,96] |
| Other | income | 12,532 | - |
| 28,767 | 5,961 |
4. Analysis of Expenditure on Charitable Activities
| Core | |||||
|---|---|---|---|---|---|
| Main | Other | Advice | Total | Tatal | |
| Projects | Projects | Work | 2025 | 2024 | |
| £ | £ | £ | £ | £ | |
| StaffCosts (note 7) | 775,517 | 221,685 | 272,040 | 1,269,242 | 1,268, 167 |
| Training Costs | 784 | 178 | 260 | 1,222 | 275 |
| Recruitment Costs | 290 | - | - | 290 | - |
| Travel and Subsistence | 242 | 908 | 1,187 | 2,337 | 3,281 |
| Subscriptions | 2,309 | 1,727 | 1,848 | 5,833 | 20,773 |
| IT Software and Maintenance | 15,949 | 1,904 | 1,161 | 19,014 | [3,596 |
| Subcontractors | - | - | 440,495 | 440,495 | 383,984 |
| Support& Governance Costs | - | - | 198,453 | 198,453 | 174,465 |
| (Note 5) | |||||
| Total | ___795,091 | 226,402 | _915,443 | 1,936,936 | 2,064,541 |
20
Nottingham and District Citizens Advice Burcau (A Company Limited by Guarantee)
Nofes to the Financial Statements for the year ended 3t March 2025— continued
Summary Analysis of Expenditure and Related Income for Charitable Activities
The table shows the cost of the three main charitable activities and the sources of income directly to support those activities
==> picture [356 x 92] intentionally omitted <==
----- Start of picture text -----
|||||||||||
|---|---|---|---|---|---|---|---|---|---|
|Main|Other|Core|
|Projects|Projects|Advice Wark|Total|
|£|£|£|£|
|Grants|&|Contracts|(see|nate|2)|837,875|234,094|689,879|1,761,848|
|Costs|(795,091)|(226,402)|(915,443)|(1,936,936)|
|Net (Costs)|42,784|7,692|(225,564)|__(175,088)|
----- End of picture text -----
Analysis of Governance and Support Costs
The Company initially identified the costs of its support functions. It then identifies those costs which relate to the governance function. Governance costs and other support costs are apportioned separately between the three key charitable activities undertaken in the year,
Refer to the table below for the basis of apportionment and the analysis of support and governance costs,
==> picture [367 x 183] intentionally omitted <==
----- Start of picture text -----
||||||||||
|---|---|---|---|---|---|---|---|---|
|1.|General|Governance|Total|Total|Basis|of|
|Support|function|2025|2024|Apportionment|
|£|£|£|£|
|Reni and|rates|47,332|-|47,332|55,887|Staff Resources|
|Light,|heat|and|water|19,801|-|19,801|14,213|Staff Resources|
|Cleaning,|repairs &|maintenance|13,496|-|13,496|£3,104|Staff Resources|
|Telephone|and|postage|9,255|-|9,255|{1,665|Staff Resources|
|Publication,|printing|&|stationery|2,634|-|2,634|3,948|Staff Resources|
|Office equipment|repairs|-|-|-|724|Staff Resources|
|Sundry expenses|9,329|-|9,329|3,220|Staff Resources|
|Insurance|7,205|-|7,205|7,833|Staff Resources|
|Annual|Report|and AGM|Costs|-|127|127|48|Governance|
|Audit|and|accountancy|-|24,239|24,239|9,460|Governance|
|Depreciation|23,868|-|23,868|23,868|Staff|Resources|
|Legal and|professional|fees|-|21,269|21,269|6,127|Governance|
|Bookkeeping|-|-|-|5,400|Staff|Resources|
|Irtecoverable|VAT|19,898|-|19,898|18,968|Staff Resources|
|152,818|45,635|198,453|174,465|
----- End of picture text -----
21
2 Net Income/(Expenditure) for the Year
Nottingham and District Citizens Advice Bureau Notes to the Financial (AStatements CompanyfarLimitedthe yearby Guarantee)ended 31 March 2025 ~ continued
==> picture [359 x 235] intentionally omitted <==
----- Start of picture text -----
||||||||
|---|---|---|---|---|---|---|
|This|is|stated|after|charging:|
|2025|2024|
|Operating|Leases ~ Rent|and service|charges|43,519£|53,087£|
|Auditor’s|remuneration:|
|Audit|services|7,385|4,000|
|Payroll Services|2,340|2,560|
|Accountancy|services|14,514|2,900|
|Depreelatian|23,868_|23,868|||
|7.|Employee|Information|
|Average Number|of Employees:|2025|2024|
|Advisors,|Management|and|Administration|33|.|52|
|Staff|Costs|
|Salaries|1,113,850|1,110,620|
|Pension|coasts|70,448|69,406|
|Social|Security|costs|84.944|88.14)|
|£1,269,242|£1,268,167 |
----- End of picture text -----
Total remuneration of key management personnel in the year was £161,782 (2024: £197,931).
==> picture [361 x 93] intentionally omitted <==
----- Start of picture text -----
||||||||||
|---|---|---|---|---|---|---|---|---|
|The|number of employees|to|whom|retirement|benetits|were accruing was|as|follows:|
|Defined|2025|2024|
|Benefit Scheme|6|6_|
|Defined|Contribution|Scheme|__|AS|41|
|No|entployee earned £60,000 or more|per annum|
|8,|Trustee|Remuneration|and|Related Party|Transactions|
----- End of picture text -----
No emoluments were received by the Board ofTrustees in their capacity as Trustees.
There were no emoluments or expenses paid to any Trustee, or persons connected with suck a Trustee, directly or indirectly from the funds of the Company or from the property of any situation or body corporate cannected with the Company. There are no other related party disclosures.
22
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes to the financial statements for the year ended 31 March 2025 — continued
9. Taxation
The Company is exempt on tax on income and gains falling within Section 505 of the Taxes Act 1988 or Section 252 of the Taxation of Chatgeable Gains Act 1992 (o the extent that these are applied to its charitable objects.
10, Tangible Fixed Assets
| ‘ | Improvements | Computer | |||||
|---|---|---|---|---|---|---|---|
| to Property | Equipment | Total | |||||
| £ | £ | £ | |||||
| Cost | |||||||
| Balance at 31.3.24 | 238,676 | 39,819 | 278,495 | ||||
| Additions | “ | - | = | ||||
| Balance at31.3.25 | 238,676 | «39,819 | 278,495 | ||||
| Depreciation | |||||||
| Brought Forward 31.3.24 | 115,840 | 39,819 | 155,659 | ||||
| Charge | For The Year | 23,868 | _- | 23,868_ | |||
| Carried | Forward31,3.25 | 139,708 | 39,819 | 179,527 | |||
| Net Book Value 31,3.25 | 98,968 | - | 98,968 | ||||
| Net Book Value 31.3.24 | 122,836 | __ | _ | i, | 122,836 | ||
| LL. Debtors |
|||||||
| Amounts falling due within one year: | 2025 | 2024 | |||||
| £ | £ | ||||||
| Income and Grants Receivable | 6,524 | 22,809 | |||||
| Prepayments and Accrued Income | 16,899 | 14,364 | |||||
| 23,423 | 37,173 | ||||||
| 12. Creditors | |||||||
| Amounts falling due within one year: | 2025 | 2024 | |||||
| £ | £ | ||||||
| Taxes and other Social Security Costs | 15,406 | 20,023 | |||||
| Trade Creditors | 20,447 | 21,689 | |||||
| Accrued Expenses | 24,071 | 8,095 | |||||
| RentFree Period | - | £4,838 | |||||
| Other Creditors | 19,175 | 18,415 | |||||
| 79,099 | 82,760 |
23
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes to the financial statements for the year ended 31 March 2025 - continued
Grants Received in Advance (Deferred Income)
| 2025 | 2024 | |
|---|---|---|
| £ | é | |
| Balance al 1 April2024 | 10,984 | (27,250 |
| Released to Incoming Resources | (10,984) | (127,250) |
| Amount Deferred in the Year | 10,179 | 10,984 |
| 10,179 | ____10,984 |
Deferred income represents income received in advance of the period to which it relates.
13. Analysis of Net Assets between Funds
| Year Ended 3t March 2025 |
General Funds |
Designated Funds |
Restricted Funds |
Total Funds |
|
|---|---|---|---|---|---|
| £ | £ | £ | £ | ||
| Fixed Assets | 98.968 | : | - | 98.948 | |
| Current Assets | 389.015 | - | 30,512 | 419,527 | |
| Current Liabilities | {79,099) | - | - | (79,099) | |
| ET | |||||
| Net Aasets | |||||
| at 313.2025 | ____ 408,884 | : | 30,512 | 439,396 | |
| Year Ended 31 March 2024 |
Gencral Funds |
Designated Funds |
Restricted Funds |
Total Funds |
|
| £ | £ | £ | £ | ||
| Fixed Agsets | 122,836 | - | - | 122,836 | |
| Current Assets | 489,108 | - | $2,895 | 542,003 | |
| Current Liabilities | (82,760) | ~ | - | (82,760) | |
| Net Assets | |||||
| at 31.3.2024 | _ | 529,184 | - | 52,895 | 582,079 |
24
,
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes to the financial] statements for the year ended 31 March 2025 - continued
id. Movement in Funds
| YearEnded | At | At | ||||
|---|---|---|---|---|---|---|
| 31 Mareh 2025 | 1 April 2024 |
Incoming Resources |
Outgoing Resources |
Transfers | 31 March 2025 |
|
| £ | £ | £ | £ | £ | ||
| Restricted funds: | ||||||
| Advice onPrescription | (1,444 | $8,332 | 80,611 | 10,835 | - | |
| Money andPensions Service | - | 245,319 | 288,985 | 43,666 | - | |
| Early Intervention | - | - | 3,735 | 3,735 | - | |
| MS Society | - | 13,047 | 8,754 | - | 4,293 | |
| Nottinghamshire HousingAdvice | - | - | 39,040 | 39,040 | - | |
| Citizen’s Advice | 26,217 | 606,236 | 622,639 | = | 9,814 | |
| Synergy | - | - | 8,583 | 8,583 | - | |
| Trussell Trust | 4,601 | 76,389 | 74,258 | - | 6,732 | |
| Autism Service | 10,633 | 18,975 | 19,935 | - | 9,673 | |
| NCC Social Recovery | : | : | 7 | 17 | - | |
| NCC Financial Vulnerability | - | 406,000 | 452,276 | ___ | 46,276 | ” |
| Total restricted funds | 52,895 | 1,424,298 | 1,598,833 | 152,152 | 30,512 | |
| Unrestricted funds: | ||||||
| Genera] Funds available | ||||||
| forday to day activities | 529,184 | 369,955 | 338,103 | (152,152) | 408,884 | |
| Pension fund | - | - | - | - | - | |
| Total unrestricted funds | 529.184 | 369.955 | 338.103 | (152.152) | 408.884 | |
| ‘Total funds | ___582,079 | 1,794,253 | __ 1,936,936 | - | 439,396_ | |
| Year Ended | At | At | ||||
| 31 March 2024 | 1 April | Incoming | Outgoing | 31 March | ||
| 2023 | Resources | Resources | Transfers | 2024 | ||
| £ | z | £ | £ | £ | ||
| Restricted funds: | ||||||
| Advice on Prescription | - | 71,788 | 60,344 | - | {1,444 | |
| MoneyandPensions Service Early Intervention MS Society |
- “ - |
231,599 23,553 6,334 |
232,475 28,341 (1,745 |
876 4,788 5,411 |
- - - |
|
| NottinghamshireHousingAdvice | 20,419 | - | 20,419 | - | - | |
| Citizen’s Advice | - | 475,619 | 459,126 | 9,724 | 26,217 | |
| Synergy Trussell Trust |
- - |
11,468 76,002 |
11,668 72,339 |
- 938 |
- 4,60] |
|
| Autism Service | - | 45,000 | 34,367 | - | 10,633 | |
| NCC Social Recovery | - | 45,290 | 45,290 | - | - | |
| Total restricted funds | 20419 | 986,853 | 976,114 | 2,737 | «52,895 | |
| Unrestricted funds: | ||||||
| General Funds available | ||||||
| forday lo day activities | 579,994 | 1,059,354 | 1,088,427 | (21,737) | §29,184 | |
| Pension fund | (123,000) | 123,000 | - | - | - | |
| Total unrestricted funds | __456,994 | 1,182,354_ | 1,088,427 | (21,737) | 529,184 | |
| Total funds | 47743 | 2,169,207 | 206454 | = | «882,079 | |
| 25 |
Nattingham and District Citizens Advice Bureau (A Company Limited by Guarantec)
Notes to the financial statements for the year ended 31 March 2025 ~ continued
Purposes of restricted funds:
Money and Pensions Service — This fund is from the East Midlands Money Advice (EMMA) Project and is for the provision of free debt advice. The project continues but all available funds have been spent in the year.
Multiple Sclerosis Society — Funding ta employ a part time (8 hours per week) Welfare Adviser to work with people affected by MS.
Nottinghamshire Housing Advice — This charity made a generous donation previously, which can only be used for the purpose of[housing][advice][and][housing][debt][advice.] Citizen’s Advice — This is the universal credit— ‘Help to Claim’ service, Innovation and advice lines. These funds are Via a sub-grant with Citizens Advice. Citizens Advice hold the lead grant agreement with the Department for Work and Pensions,
Advice on Prescription — This service is funded by Gedling Borough Council and is for the provision of advice services for residents referred from GPs within the project.
Early Intervention — Funding was received form the Nalional Lottery for a 3-year project to support pcople with adyice and a direct referral route into a MIND counsellor, Synergy — The Synergy Primary Care Network (in Gedling) fund through the ARRS (Additional Roles Reimbursement Scheme) a Social Prescribing Advice Link Worker who delivers advice and full casework for patients referred from Synergy GPs.
Trussell Trust — These three separate services are for independent Trussell Trust foodbanks to deliver advice service within their foadbanks.
Autism — A service delivered under Citizens Advice Mid Mercia who are commissioned by Nottinghamshire County Council to deliver services for adults with or awaiting a diagnosis. Social Recovery Fund ~ This fund is from Nottinghamshire County Council to support residents of Gedling and Rushcliffe with debt and welfare rights issues.
Financial Vulnerability— This fund is from Nottinghamshire City Council to raise awareness ofsupport available for local people at risk of or experiencing financial difficulties.
15. Negligence Insurance
The Company participates in a professional liability insurance scheme provided by Citizens Advice. It is not possible to separate the cost of this scheme from the other policy covers provided. The scheme provides cover up to a maximum of £2,500,000 in any one year for the Organisation as a whole.
16. Financial Commitments
A 10-year lease for premises on Maid Marian Way in Notlinghan was signed on 9 May 2019 and has now commenced with a six month renl free period at a rent of £53,000 per annum and a inonthly service charge of £332. The rental commitment annually totals £50,350 until 2029,
26
Nottingham and District Citizens Advice Bureau (A Company Limited by Guarantee)
Notes to the financial statements for the year ended 31 March 2025 ~ continued
17. Citizens Advice (Related Party)
The Company is a member of Citizens Advice, which provides guidance, encouragement, training and support, Transactions with Citizens Advice are shown below.
| 2025 | 2024 | ||
|---|---|---|---|
| £ | £ | ||
| Receipts | |||
| Citizens Advice | - US- HTC | 592,507 | 385,427 |
| -Advice Line (CSDF 1) | ” | 15,000 | |
| - Innovation (CSDF2)} | 13,729 | 41,189 | |
| - Energy Advice | - | 34,003 | |
| Expenditure | |||
| Citizens Advice | -Anmnual membership fee including reference | ||
| materials, information systems and elements of | 10,286 | 10,341 | |
| insurancecover. |
18. Employee Benefit Obligations
The Company contributes to both a defined benefit and defined contribution pension scheme. The assets ate held and administered by the Nottinghamshire County Council Pension Scheme and Standard Life. The pension cost charge represents contributions payable by the Company to the pension schemes and amounis to £70,448 (2024: £69,406). There is no amount due to the pension scheme at the year end date.
An actuarial valuation was carried out for the defined benefit scheme by Barnett Waddingham by rolling forward to 31 March 2025 the value of the employer's liability calculated for the funding valuation as at 31 March 2023 using financial assumptions that comply with FRS102. The valuations are calculated every three years with the ast one being on 3) March 2026.
The amounts recognised in the balance sheet are as follows:-
| The amounts recognised in the balance sheet are as follows:- | ||||
|---|---|---|---|---|
| 2025 | 2024 | |||
| £ | £ | |||
| Present value of funded obligations | {1,579,000 | 1,770,000 | ||
| Fair value ofplan assets | (1,864,000) | (1,791,000) | ||
| (285,000) | (21,000) | |||
| Restriction on net scheme assets | 285,000 | 21,000 | ||
| Presentvalue ofunfundedobligations | _ | ~_ | -. | |
| Deficit | ee | |||
| Net Liability | scone | ent | ||
| Theamounts recognised in surplus ar deficit are as follows:- | ||||
| 2025 | 2024 | |||
| z | £ | |||
| Current service costs | 27,000 | 28,000 | ||
| Net interestfrom netdefined benetit asset/ liability | (1,000) | 5,000 | ||
| Administration Expenses | $,000 | 1,000_ | ||
| 27,000 | 34,000 | |||
| Actualreturnonplanassets | 27,000 | ____ | 34,000 |
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Nottingham and District Citizens Advice Bureau
(A Company Limited by Guarantee)
Notes to the financial statements for the year ended 31 March 2025 - continued
Changes it the present value of the defined benefit obligation are as follows:~
| 2025 £ |
2024 £ |
||
|---|---|---|---|
| Openingdefinedbenefit obligation Currentservice cost Conwibutionsbyscheme participants Interest cost Actuarial (gains)/losses front changes in assumptions Estimated benefits paid netoftransfers |
1,770,000 27,000 8,000 87,000 (279,000) (34,000) 1,579,006_ |
1,765,000 28,000 8,000 84,000 (83,000) (32,000) 1,770,000 |
|
| Changes in the fairvalue ofthe scheme assets are as fallows:- | |||
| 2025 £ |
2024 £ |
||
| At § April2024 Interest Incame Benefits Paid ContributionsbyEmployer Contributions byscheme participants Administration Expenses |
1,791,000 89,000 (34,000) 31,000 8,000 (1,000) |
1,642,000 79,000 (32,000) 30,000 8,000 (1,000) |
|
| Remeasurements: Return onplan assets, excluding amount included in interest income |
(20.000) | 65.000 | |
| Actuarial gains and losses At31 March2025 |
~_ | : 1,864,000, |
. ~ 1,791,000_ |
| The amount recognised inothercomprehensive income are as follows:- | |||
| Recognised in othercomprehensive incoine: | 2025 £ |
2024 £ |
|
| Measurement ofLiability: Actuarial gains/(losses)fromchanges in financial assumptions Returnon fund assets in excess ofinterest Other movements Restrictiononnetscheme asset |
281,000 65,000 (20,090) 83,000 24,000 (4,000) (285,000) (21,000) 3,000. |
The major categories of scheme assets as a percentage total scheme assets are as follows:-
| 2025 | 2024 | ||||
|---|---|---|---|---|---|
| £ | £ | ||||
| Equities Gilts Bonds Praperty Infrastructure Inflation linked Cash/temporary investments |
_ | 55 8 7 10 7 7 6 100 |
63 Z 6 tt ? 5 6 100 |
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Nottingham and District Citizens Advice Burcau (A Company Limited by Guarantec)
:
Notes to the financial statements for the year ended 31 March 2025 - continued
Principal actuarial assumptions at the balance sheet date (expressed as weighted averages):
Discount rate 5.85% Future salary increases 2.90% Future pension increases 3.90% RPI inflation 3.15%
- FRC Ethical Standard — In common with many other entities of our size and nature we use our auditors to assist with the preparation of the financial statements.
20. Cash Flow Statement
Reconciliation of net movement in funds to net cash flow trom operating activities:
| 2025 | 2024 | ||
|---|---|---|---|
| £ | £ | ||
| Net incoming resources | (142,683) | (18,334) | |
| Adjustments: | |||
| Interest received | (16,235) | (5,961) | |
| Depreciation charges | 23,868 | 23,868 | |
| (Increase)/decrease in debtors | (3,751 | 22.385 | |
| Increase/(decrease) in creditors | (3.662) | _ | (176,485) |
| (124.961) | (154,527) |
21, Post Balance Sheet Events
In May 2025, subsequent to the reporting date, Nottingham and District Citizens Advice Bureau exercised the break clause in respect of the Maid Marian Way lease and vacated the premises, As a result, leasefioid iniprovements with a canying value of £98,968 will be written off in the financial year ending 31 March 2026. This event is considered a non-adjusting event after the end of the reporting period and accordingly, no adjustment has been made to the financial statements for the year ended 31 Match 2025.
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