NOTTINGHAM AND DISTRIcr CITIZENS ADVICE BUREAU (A Comp*ny Llmlted by Guarantee) REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Ch8rlty Number 701259 Company Number 2323141
Nottlngh#m and District Citlzens Advlcc BureAU (A ConipAiiy Llmlt¢d by GuArAiite¢) Flnanelol Statements Foi. tlie yellr ended 31 Mai'eh 2024 Contents Page Report of the Trustees Indopendettt Audltoj's Report Stfitement of Fliianclal Activitles 14 Blllanee Slieet 15 C.'llqlEnniY Itjiienl 16 17-2
Nottlllghain and Dlstrict Citizens Advlce Buroiu (A CvJnpllDy Llmlted by Gu*rAntee) Report of the Trustees for the year ended 31 Mar¢li 2024 Referen¢e And Admlnlstradve Infoi'matlon CHARITY NAME: Nottingh and District CitiLens Advice Bureau trading as Citizen5 Advice No¢tingliam & Districi CHARITY REGISTRATION NUMBER: 701259 COMPANY REGISTRATION NUMBER: 2323141 {}gIalld and Wales) REGISTERED OFFICE AND OPERATIOIYAL ADDREI SS: 16- 18 Maid Marian Way Nottithgha NGI 6HS BOARD OF TRUSTEFS: J Cliambers (Cl)air) T Straw (Treasiwer) OBGill E Kingscott D R Kinshott CHIEF OFFICER D Cumb¢rlidge (rpOnsIble for day to day numing of tbe charity) COMPANY SECRETARY: G Morrall (Resigned 19.04.23) SENIOR s'fATUTORY AUDITOR.. James Liptrott for and on behttlf of Haines Watts (East Midlands) l O Stadiwn Business Court Millennium Way Pride Pai'k Derby DE24 8HP Unity TN$t Bank Nine Brindleyplace Birniingham BI 2HB SOLICITORS: Actons Solicitors 20 Regent Stre¢¢ Nottingham NGI 5BQ
Nottlngham and Distrlct citlz¢n3 BurcAU (A Company Llmlted by Gu&rantee) Report of the Trustees for the year ended 31 Mllrch 2024 - Contlnued The TNstees are pl¢As¢d to present tlieir annual report together willi Ilie financial stalein¢nts of Il?e cliarity foi. the year ending 31 March 2024 wliich are Also prepared to ttie tne¢l Ilie i'equirements for a Directors, I'cport and accounts for Coiiipanies Acts purp05CS. The financilll statements comply wiLh the Ch&rities Act 2011. and the Companies Act 2006. th¢ Mcinorandiim and Articles of Association, and Ac¢oiinting and Reporting by Ch&iities.' StsLiement of Rccominended Practice applicable to chnrities pi'cpai'ing Ih¢ir llccounts in accordance with the FinAllci81 Repoi'ting Standard in the UK and R¢public of Ir¢land (FRS102). Chair's Report l atn very pleased to make n)y second report as Chair of Citizens Advice Nottiiigharn & District. It's been incred&bly cl)allenging year a8ainsl the bockdrop of an inipending election and Ilie finonciul difficulties faced by our local council. aff¢cting not only us as an organisttlion, but tl)e people wc sei've. Whilst we saw an eleiiienl of progress with Ihc cost of living crisis in tenns of the country's econoniic giDwih and raLe of iiiflation. we are yel to s¢¢ Ilie real posilive inipact in OLII. coirimunilies and indccd to oiii'selves as our costs continue to rise. (Llbeil at a slower pace th&n in prior y¢&rs. I'd lik¢ to thank all involvcd in dclivcriTrg this incredibly vital servicc to oiw clients trustccs, I remain coi?slEiiiily inspircd by tlic dcdication of this organisalion. staff, volunlc¢rs and ()IlL' SLicce%8 IN (lii-bcily liiikcd i() IhL Iiiird w()i'k. eiici'4y. Loniiiiitll)Lnt aiid coii%i%lLllCy OUI. tL'iini% %li(IMi trii di'iviiig N4i<lliin<l.%. Wi will l(iolc loi- iiiiil builil iiew (incl L.ALiLin¥ P¢U'IIiLfbliip.% dul'iliv 2024-?5 iu Cllbill-L IV¢ ILaLli niufc LlienLs in niir ¢i)iiiniLlnlLy 1111(1 (Iio.%i' nii)Nt vuliiei'abl¢ inclLiiling I1704e facing SLvei'e Miiliiple r)i.54ldvant8ge. Loiig term sustainable fundin is esscntial to meet rising costs and Incre11}g dcmlliid tor oiii. services attd these i'¢m1c in a liigh priorily as we look lo 2024-25, particuliirly as we look to div¢i'sify and stirngthen oiir funding souÈ'ces across Ili¢ next 12 months. It is impoittl lo emplknisise that whilst WC fue parl of tlie ntltionol Cili£¢i)s Advicc faniily, we are 111clependent locttl charity aiid ill'e sulely I'e,spon5ible foi. raising &1nd obi(iiniiis tlie lunding we iieed to pi'ovide services. We face Il)e same cost pressures as everyone else ftnd ihe iiexl few years will bc vei'y cl)&llciiging. We liug¢ly Ihtu)kful lo be SLlPPOI'ted by our local autl)orilies, Noltinghain City, Gedling, Rusheliffc &nd Nottiiighainsliii"c as well as otlier oiganisalions and (unclcr& suppoi'linu bp¢¢ifi¢ pioje¢Ls. We liave soine very cxciling plan8 foi. tlie Coming yeai. ¢0 nieel lh¢ growing c1)alleiieS faced by our organisalion ¥And clients to ensiire we can step ui) to tlie ni£TrDile. We will grow froni slrengil) lo sti'engtl). bliilding d¢livcring A SUSt&inabl¢ and efficient sei'vice and working togcthei. to achieve tile best possiblc outcomes for our ¢lients. Jemma ClIArnbers- Cliair of the BoArd of Trustees
Nottlngh4m 2nd Dlstrlct Citlzens Bureau (A Company Llmlted by Guarantee) Report of the Truste¢$ for the yellr ended 31 March 2024- Contlnued OUR PURPOSES AND ACTivrriES The Company's objeLtives ar¢ to proinot¢ any cl?aritable purpose for the benefit of tlie ¢ommwitty in die City of Nottingham and the Borouglis of Gedling and Rushcliffe by the advancement of education, the protection and preservation of health aDd die relief of poveity, sitkness and distress. In partieulai. the Company operate$ as a Citizells Advice locRI office Lmdey the Membersliip Scheme of Citizens Advice. We pi'ovide ftte, confLdential, impartial aod indepJident advic¢ on & range of topics in¢ludiiig debt, beiiefits, housing, consumer and lax issues as well as basic legal advkce particularly r¢latiii8 to immigration wid family matters. During the year we delivei'ed undci grant agreement for Nottingham City Council: Neighbourhood and citywide adviee services, and sbared this work with Besh¥ood AdvTce Centre, Cliftott Advice Centr¢, Meadows Advice Group. Noltinghan] Law Centr¢, St Anns Advice Centre and NottinghamshÈi'e Deaf Society. Housing and housing debt advi¢c savices, this service is beiiig reduced in 2024125 due to cuts io fiwding. and had a Servi¢¢ Delivery Agreement with.. Consumer Advioc Law Servi¢e (CALS) for the provision of dcbt 8dvice in th¢ Nott£Thgham are& as part of the East Midlands Money Advice (EMMA) service. Tliis work is fijnded by the Money and Pensions Servic¢ IMaPS). Citizens Advicc ntttionally to deliver the national Help To Claim service. Thi5 work is funded by the Dep8rttnent of Work aud Pensions, The company has built nttw partnerships during the year as we aim to divcrsify funding and secure new funding streams including Citizens Advice Mid Mercia and the Trussell Tt We have continued to increase face to face appointments through 2023124 due to servict needs. The complexity of clients. i$sues continiiing to TnGrease throiigh infl&tionttry pressures affecting l)ousehold finances and budgcts. We are also providing 8UPPOrt for incre88ing numbers of cti¢nts with &pplic8tions tor health-related benefits. The company relies hcavily on the Work of its volunteers to maintain the core service which it provides. The costs of volunteers, other Ilian expenses paid, are not included within these a¢counls. The Trustee Board offers its thaDks to the volunteers foi the work they do, without which the Company eould not op¢rat¢ cff¢ctively. Public Benef1¢ The Citizens Advice serviee provides free, independenL Confidential and impartial adviee to everyone on their right& and Tesponsibilities. It values diversity. pi'oittotes equality and cliallenges discriininalioii. The service aiins.. To provide the advice people need foi. tlie pi'oblems they ¢¢. To improve the poli¢ies and practices that affect people's liv&s.
Nottlngham and Dlstrlct Cltlzens Advlce Bllreau (A Conipaiiy Llnilted by Guarantee) Report of the Trnstees for the year ¢nded 31 Mil reli 2024- Continued The Citizens Advice service helps all people to solve their problems. parti¢ularly in the areas of debt. benefits and housing (setvicc is reduced in 2024125 due to Cuts in funding). People ar¢ lielpcd Ilirougli faceknlo-fac¢ advice. virtual appoinlrnents, on Ilie Irlephoiie and by email. Tnfoimalion is llv2ilable via Ihc intei'net. We eanipaign locally and nation&lly foi. improvements to services and tlie law. We iisc t11e anonymised evidence we ¢ollecl from helping our clients to mthke a diffeirncg for people who illay never seek advice by ¢omniunicating oui. cvidcnce for ¢liang¢ to policymakei's in Government and the wider piiblic and private sector. A cotttacl with a Citizens Advice advisei for one p¢rson could lead to a chang¢ in policy or law that will POSiUv¢ly affect tlie lives of mauy more. As a foroe for soci81 cohesioii Y4tJd inclusion, we &iin to ¢OtJtribute to our communities in the following main ways.. l. As a force for economic d¢v¢loprnent and regenernlioii by reducing poverty, iniproving benefit lak¢-up, and iinproving personal fiÈ)ancial n)anagenienL 2. Throiigli Irained volun¢cei8 and active cilixenship, llirgeting Ihose Inost in need. 3. As a route to chllnging policy locally. regionally and nationally, through research and campaigns. 4. As a mine of infornJ&tion and knowledge about local comniunities to help IoGT11 planning t¢nd ¢ominiiiiily p&i'licipatioii Itlvough involvement in local parlnersl)ips, coiiiiniuiity profiliiig uid acecss to ¢-goveimiMeiil sei'vice5). wilh lacc-tcJ-14lCC %LlPPOI'I li) Il)c commui)ity. Dcni&iid for infoi'm£ltioii. advice and SLipport Ib liiige. In or(ki' tv 5naxiillise th¥ niiii)b¢i' of ptoplc WL aS51St w¢ provid¢ advice by leleplione, virllial IneeLing webchiil for Ihose wlio ai'¢ not able to Éiccess LIS <iny other wny facc to facc. We al80 provide sclf-help inform#tioTh, leaflets and fact shects. Tli¢ TrLisl¢es confiri?) th&1 Uiey hiive con)plied willi their duties under section 17 of die 2011 Cliaiities Act witii regard to Piibli¢ Benefit. ACHIEVEI MENT8 AND PERFORMANC. During the y¢i1r we liav¢ coiittiiueil lo recruit and Ir41in volunleeis &lil)ougli I'eslricled by lunding and rcsources io support theni. During tlie ye. Wo advised aiid siipporled 8,665 peopl¢ during the year. Wc dealt with £4.4 inillion ofdebl, of wliich £644,963 was wi-ilten off willi our Iielp. Across Ll)e seivice. we lielpcd oui. clienis claini £5.9 million in benefits and £742.758 iii otiier income
NottlnghRm Alld Distrlct Citlzens Advlce Bureau (A CompADy Limited by Guarllltee) Roport of the Trusttes foi" the year ended 31 Msreh 2024 - Contlnued FINANCtAL REVIEW The Conjpany ld total incoining resources durftttg the year of £2,046,207 A deficit of £18,334 was made Tn the year to 31 March 2024 before th¢ actiiaries. pension valuation increase. The FRS102 accounting standard n)akes it necessary to include the defin b¢nefit pension 8ch¢m¢ deficit on the balance sheet. Th¢ deficit is representcd on th¢ bottom of the b8lan¢e sheet by a netrative reserye. Re erves Pollc The Trustee$ have examined tlie Company's requirement for reserves in liglit of the main risks to the organi5ation. They have establislied a policy wliereby unrestricted reserves are needed to assist continuily in tlie event of any fiu1n8 terniinalions, covering consequent redundancy pay liabilities. This 8mounts to the eqiiivalent of tliree months of relevant budgeted expendittire for 2023-24, plus an amount for one-off ¢osts, held as cash. This amounts to £410,000. Reserve$ eliendY cover this policy* but do not substsntialky exe¢ed IL This policy will be reviewed annually. Investment Polie Tlie Trustees approved a investrnent policy where surplus cash is invested in an inveslme2Jt p()rt to generdte investment incom¢ for the Company. Pa Polic for Senlor Staff The pay rates for senior staff detcrmined by the Trustees, usually at a fl&t Ya incre&s¢ appli to all stsff regardless of seniority except those wlio are contracted under lo¢d govemment pay award where Nott&n8hamshii'e County Courkcil pay scAle5 apply. OUR VISION Our Vision is to put our clients at the heart of everything we do, to help ensure: We are their trusted sour¢e of advice and infonllation. We 'e an OLg8nisation ow" conynunities, stakeholders and partners want to support and work with. In working towards our VisioN we will: Promok io staff and volunteers our vision, aims and objectives to eiisure they are owned by all. Dev¢lop a ¢l¢ar Sense of "one SVice, with the needs of clients at the heart of the or8anisalion. Have a teain of staff and volunteeis wlio are trained and ¢xperl in their field and will work together to provid¢ qiiality advice and infoiTnation. Provide high quallty advice. focussing on early interv¢ntion. And services th&t arc proportionate to need lo help people solve IheiT woblems, whoever they are, and wliatever their problem.
Nottlngham and Dlstrlet Cltlzens Advl¢e JJur¢8U {A Company Llmlted by GuRraiitee) Report of thc Trustees for the year ended 31 March 2024 - Contlnucd Future Plans The Bo&iYl of TnJsLe¢s lias wrilten a new Business uiid Developmcnt Plan for 2023-26. Tlie Plan ideiitifies Ilie main clialleiiges facing tli¢ orgiuiisation and aligns lo tl?ree workstreams with Govern1ce iuiitiin8 across th¢in. Tlie workslrcams uit: Finaiicial Sii'uclure Service Delivery People & Cultui'e Tlie new vision for 2023-26 is "To Serve Ilie ¢ominwiity througli the provision of quality and accessible advice" witli a Slrategy 'To build and deliver a susthiiiabl¢ and efficient 8ervice, with all sthkeholders workiiio togeiher lo acliicve the b¢sl possible ouLCOLme5" The Board of Trustees review pro8rc5s against our Bii$iness Plai) at qiiartei'ly Board mc¢tiiigs. Th¢ Plan will be iolled foiward annually so we are always woi'king in Year One. STRUCTURIL, Govfi RNANCE AND MANAGEMENT Govcrning DoLument iii¢(iryii)r4iled (Iii .lQ N(>vLii?l)cr 19%% (iiid Thc oi'giinisation is &1 company limited by Biiannlec not liavinlr sliai'c C<lPltal <ind has obt&in¢d cxciiiplion with Compani¢s Act to dispciise witli the wol'd 'limited' as pai'l of its company nain¢. Re¢i'uilnient and App(bintnicnl uf tlie Boffj1rd of Ti'ustees Tli¢ directors of Ilie coinpaiiy are also cliarity Ii'usl¢&% for IEie piii'poscs of cliw'ily law. Uiidei. tlic requir¢inents of the Meinoi'aiiduni and Articlos of Associ4l1ion, Ilie In¢iiibei's of tlie Board ofTiwslees al'e elect¢d to selv¢ for a period of Iliree years &fier wliicli tliey tnust be r¢-elecled al (he next Annual Gener4i1 Meeiing. The Inaximum numbci. of Tiiistees is fifteen &nd thc n)iiiimum s)un)bci' Ihrcc. being eitliei.: Clteted aL Ll)¢ Anniial Gciici'al MceÉing Illiere b¢ii)g no mor¢ ihan len slic17 clccted Inislces in loLal),' oi. CoNopled by tlie Board ofTrus(ees (provided Ilial on appoinlinenl the lolal nuinbei. ofco-opted Ttee$ does IIOL ¢xcced one Iliird of th¢ lolal nunibei. of Tiiistees) The Ti'ustces who seived dLiiing tlie yelli- are shown irt the CompAny Inforniation set out on page l. The Compaiiy liolds Annu&l CJeiicrpAI and Public Meetings every ycai. Trustee Induction and Trllining N¢w Trustees stre provided witli a full induelion and training pro.niMe. Tiustees receiv¢ ongoing 8ppI'opriale training.
Nottlngham gnd Dlstrlet Cltizens Advlee Bureau (A Company Llmlted by Guarantee) Report of the Trustees for the yeai. ended 31 March 2024 - C(trntlnued anisAHon The Bourd OF Trustses n)eets on a quarterly basis for full board ineetings and is responsible for the strategic direction and policy of the Company. A scheme of delegAtion is itt pl8cc and day to day responsibility for tlie provision of thc services rcsts with the Cliief Officer. The Chief Officer is responsible for ensuring that the Company delivers tlie servi¢e$ &pecified and that key perfonnallee indicatoi'$ ai'¢ met Th¢ Compf4ny is suppoited by a dedicated and sttDng team of stsff and volunteers who are led by Supeivisors and ManageLT who experienced and knowledgeable in the advice sector. ke14ted Partle$ The organisation is & member of Citizens Advice (Cornpany Number 1436945 and registered cliarity 279057) whicli provides guidance, encouragemenL training and support. During the year we have lias also worked in partnership with Bestwood Advice Cet]Ire, Clifton Advice Centre, Meadows Advice Group. NoL¢ingham Law Centre and St Anns Advice Centre. RISK MANAGEMEIYT The Tiwtees have assessed tbe mlljoi. risks to which the Company As exposed. in particular those lated to the r¢pulation, operatÉon and fm&tLees of the Company, and are satisfied that systems are in place to mitigate exposure lo major risks. A cornprehensive risk as5&5sm¢nt Is undertaken periodically by tlie TNste¢s. Tljis provides a thorougli understanding of the business iisks to the Company and contributes to the completion of tlie Citizens Advice 8eryice-wide Tisk assessmellt. Whei'e appropriate. systems or procedures have beeii established to mitigate the risks the Company faces. RESPONSIBILITIES OF THE TRUSTEES Company law requires th¢ T]Ste¢S to prepare financial statements for each fin8ncial year. which give a In]e and fail view of the state of affall's of the cha]'ilable conipany as at tlie balance sheet date and of its incoming resources and application of resoiwces and including income and expendittu'e for th¢ fillancial year. 123 prep.1£ those finkweial statements, the Trustees should follow best practice and: Select suitable &ccounting policies and then apply them consistently. Observe t&¢ methods aiid principles iii the ch[1¢$ SORP. Make judgements and estimates th&t are r¢ason&ble and prud¢nL Prepare Ibe financial statements on the going concem basis unless it 18 inappropriate lo presiime that the Company will continue in business; and State whedier appli¢able UK accounting standard8 liave been followed. subjeet to any material departures disclosed ond explained in the financial statements. The Trustees al'e responsible for keeping proper accounting recor(ts which disclose with reasonable accuracy at any tiine the fmancial position of the Charitsble Company and to enable them to ensur¢ that the fin8nc&sd stslements comply with the Companies Act 2006. They are &180 r¢5ponsible for safegU.ding the assets of the Charitable Compally 8nd hence taking reasonable steps foi. the prevention and detection of fi'aud aTrul othei. irregularities.
T40ttinghllm And Dlstrltt Cltlzens Advlce Bureau (A CompAny Llmlttd by Guar4ntce) Repoi't of the Trustees for the year ended 31 Marcli 2024 - Contlnued Insofar lls the Tmstees are iware.. There is no relevant audit infoi'mation of whieli tlie chai'ity's auditoit arc LU]aw&r¢ an(L Tbc TTUSiCCS li&vc t8kcn Ill steps that they ought lo have taken to make tliemselves aware of any relev11 audit iiifoniiotion and to establish that the aiiditoi's arc aware of that iiifoi'niation. The Trustees are itspoTrsible for the niaintenance and iiilegrity of Ilie corporate and financial infomution iiicliided on tlie cl)iÉ rity's website. Legisliltion in tlie United Kingdom governing piEparalion and disseminiG tion of financial stateinents niay ditler troni le8i51alion in other jurisdictions. MCI MBERS OF TIIE BOARD or TRUSTEES Mcmbets of the Board of Tiuslees. wlio are directors tor the piirpose of thc company law and Trustees for tli¢ purpose of cli&i-ily law, who served dui'ing the yc8r and up to the date of tliis report r¢re set oiit on page l. Directors of tlie charitable company guarantee lo contribult (ln nOUnt ijol excceding £1 to the assets of the charitable compaiiy in ti)e cvenl of w2nding up. The total nun?bei' of sucli guai'antees an 31 Maich 2024 was 9. (2023,. 9). Haines Watts East Midlands Ltd weir appointed as die charitable coinpany's &udilors during tlie year and have cxptessed il?eir willingiie&s lo cnnliiitie iii Lliat capacity. Anniicil (ILnci'cil IMLclilii. I'clatin Io siii(ill Lnlities. Approved by Il)¢ Boui'd of TrL151'ecs on ..+.... and sigi)ed on its beliaifby; Jemma ChAmbers (Dii'e¢toi'l Cl)air)
Report of Independent Audltors to th¢ Members of Nottlngham and Dlstrict Cltlzens Advlce Bureau A Cbarltable CoDipany Llmittd by Guarantee Oplnlon We Ive audited th¢ financial 5t&temeJts of Nottingham and District Citizens Advice Burcau for tiJe year ended 31 Marcli 2024 on pages 12 to 28 wliicl) comprise Ilie Statement of Financial Activities, the summary Income and Expenditure Accounl the Balance Sheet. ¢he Cash Flow St&lement and the related notes. The finaiicial reporting frainework that h8s been applied in their preparation ts applicable law and United Kingdom Accoimting Standards. incliiding Financial Reporting Standard l OY The Financial Rqiorling Standard applicable in the UK and Republic of ITcl&nd' (United Kingdom Generally Accepted Accounting Practic£). In our opinion the fitwicial statements: give 4 true and fair view of tlie state of the cliaritablc company's affairs as at 31 March 2024 aiid of the incoming resotu'ces and application of resources for the year tbeÉJ ended. hfyve been properly piepared in accordonce with United Ktngdom Generally Accepted Accounting Practice- and Iiav¢ been prepaird in accordance with tile requirements of tlie Companies Act 2006. Basls for oplnion Wc conducted our audit in a¢cordance with International Standards on Auditing (UK) (ISA$ (UK)) and applicable law. Our resportsibilitie5 under tliose Standards are fijrther described in the Auditors, responsibilities for the audit of ilie financi81 statements section of oiir i-eport, We are independellt of the ch.]ble company in accordance with the ethital requirements that are relevant to our audit of Ilie financial statements in the UK, includin8 the FRC'S Ethical Stondard. and the provisions availabl¢ for small entities, iti the eircumstsnces set out in note 19 to tjie fillanciai statemthits. and we bave fulfilled our other ethical responsibilities iii accordance with these requir¢ments. We believe that the audit evidence we have obtai]ied is suffjcienl and appropriate to provide a basis for our opinion. Concluslons relating to going eoneern We have nothing to report in respect of the following matter8 in relation to which tli¢ ISAS (UK) require u5 to report lo you wliere.. Ilie dir¢cloes use of the going concern basi8 of 8¢coiintin8 in th¢ preparation of the financial statcments is not propriate,. or the director ho$ not disclosed in tlie financtal statements any identified material uncertainties that may cast significant doubt about the choritable company's 8bility to continiie to adopt the going concern basis of accounting for a petiod of al least twelve months from tlie date when the fanCIal statements are authorised for tssue. However, because not all fubJr¢ events or conditions can be predicted. this statement is not a guarantee as lo the cbarity's ability to continue as a going concern. Other Information The oil)er infomialion comprises ti)e information included in tl)e annual report. otlier than tlie financial statements and our Aiiditors reporL t])ei'eon. The TnLeeS are responsible for thc other infornation. Our opinion on the fmau¢2al statenients does not cover tb¢ otha infornLatioJ and we do not express any fomi of assurance conclusion thereon. In ¢onnection with OUT audit of th¢ financial statements. our responsibility is to r¢&d the other ii?forniation 2nd, ill doing so, consider whether th¢ other informAtion is materially ineonsislent with the fillaneial slat¢inents or our knowledgc obtained in the audit or otlieTwise appears to be malerially misstated. Tf we identify such material inconsistencies or appai'ent materi41 iiiisstatement5, we are requiitd lo de*nntne whethei. tiiere is a iiiateria] misstatement in the fittimcial ststeincats or a material misstlltement of the other information. If. based on tlie work we have perfomied. we conclude tlittt there is a material misstatement of tliis other information, we are required to report that facL We have nothin8 to report in this regard.
Report of Indep¢ndent Audltors to the Members or Nottli)gh*m Mild Dtstrlet Cldzens Advlce Bureau A Cli¥rltable Comp4ny Llmfited by Gu4rantee OpRnlon on othei. mAtters prescribed l>y the Ctsnip2nles Act 2006 In our opinion, based on the work uiiderlaken in t]ie course of the audit: tIie infonnation given in the Trllste Report whieli includes die Director'5 repoi't foi. tl)e financial yellr for whicli the finatteial stslemeiits are prepttred is consistent willi t]ie finiiieial statements; otid tli¢ Report of Ihe Direciois included wiiliin Ilie Trust¢¢s report l)as b¢cn pr¢pared in ac¢ord&i¢e with applicable legal reqiiii'ements. Mitter$ on whlcb we Are requlred to report by exetption lii the light of the knowledge and uiider5tanding of Ibe ¢oinpany and its environment obtaiiied iii tlie coui'se of the audit we Iittve iiol identified matei'ial misslalenieijts in tlie Director's Repoit included wiihiii the Trustees Report. We liave notl)ing lo report in respect of Il)e following matters wliere the Companies Act 2006 requires us to report to you if, in our opinion.. adeqiiate and proper accouiiting recoi'ds liave 110E been kcpt by tlie cliKrithbl¢ company; clittrilable Coinpany financial 6tttlenients al-e not in agreeinent with Ilie accounting I"ecords,' oi. ccrlain disclosures of ti'uste¢'s Irn)unei'alion specified by Ittw are not Ide- oi. we hav¢ not received all the infomiation and explanations we require fui. OLLI- adIt- m. the trustees w¢i-¢ ntst entitled lo prepar¢ the fanCIal slatemeats in 8¢¢ordancc with the sniall conipanie$ reginie ELiid lak¢ advaiitftge of the small companies, ¢x¢mption fruir the requii-ement to prepcire o SirtegiC Rcpoi't oi. in prcpiiiiiig th¢ Tiuslces repoit. Rc5pon5ibilillL5 of'i'i'ustcc. li1411 coiilml iIiL Ii'uslL'L'.s dcLLf11)iSiC 1% I)CLC%.%¢iry lo cnablc ¢l?c prLpar41Lion ol- liiiancilll sla1¢1}L¥ Ilial are fr¢¢ froni nialei'ial iiii$%iat¢nicni. wlicLlici' dLie tn t17ud or crioi.. In pi'epai'ing the financial stat¢i)Icnts, tlic triistees al'e I'esponsible fDI' Ilss¢ssing tlic cliai'itsble coinpaiiy's ability to Coiitiniie as ¢1 goin8 concern, disclosiiig. as api)licable. matlei's i'elatcd to going concern and using tlie going con¢¢ill basiy of 8ccoiinting ULiless tlie ti-usiees eiilier iiilend lo liquidal¢ the ch?Iritible conipll ny or lo ccasc operations, or hus no realistic alten)IK tive but to do so. AudltoiJ' i'csponsibilities for tlit audit of tlie finniicilll st4tements Our objcctives al'e to obtain rc&8onable n&8uranco aboLII wlietliei. d)e fiii<lllCl£11 .8tateii)¢nts as a wliole aic free rroii) n)alei'iul Imisslatcnienl. wl)ellier due to fi-aud oi. ei'i'or, aiid Lo issue Repoi-l of Llie Aiidiloi's thal includes our opinion. Reasonablc assiiranec is J liigli level of llssuraiice. bul is not a gudl'ante¢ tli¢lt ali audil conduetcd in a¢¢ordancc wilh ISA% (UK) will always clclect a Inaterial Inissthleniciit wlien it exi51.%. Misslalements can it rise from frciud 01- error and arc considci'ed Inalerial if, individLially or in Ili¢ aggrcgate, Ihcy could I'easoiiably be expected lo intliienLe Ilie econoi)iie clecisions of iiscrs taken on the basis olthese finan¢ic11 statci?i¢iits. 10
Report of Independent Audltois to tlie Members of Nottlngham Distrlct Citlxens Advlce Bureau A ChsrltAble Company L5mfited by Guarantee Irregularitses. including fraud, are instances of non-complianee with laws 9nd regulations. We desÈgn proeedures in line witli our responsibilities, outlined above. to detect rnaterial n)isstatenieAts in respect of inEgulariti¢s, including fraud. The extent to which our procedures are capable of detecting ittegulalilies. including fmud is delail¢d below: Reviewing the f&nRnci21 statement disclos4Lres and testing to SLlPPOrting documentation to a&5eSS compliance with provisions of relevant laws and regLil&tion.q described as havinir a direct effect on the financial statements. Specifically reviewing coinpliancc with Chai'ities SORP FRSL02 and the Companies Act 2006. Peifonning recalculations of contractual income strellms including a¢¢ountins entries inade in respect of any income acerued ai)d defeiTed. Performing analytical procedures to identify any unusual or unexpected relationships tbat may iadieale an increased Tisk of material mtsstat¢nignl as 8 result of frY4Ud. Performing lbstantiVe lesling over a selection of journal entri¢s made in the period. to address the risk of fraud due to management override of controls. AssessTng malerial accou#tiftg estimate5 to detem]ine if tljere are indications of management bias. We also c0m1nuni1ca relevant identified laws and regulations and potential fraud risks to all engagement leam niembers, and rema?ned alert lo any indications of fraud or non-compliance witli laws and regulations throughout th¢ audit. Dcspite the audit being planned and conducted in aecordan¢e with ISAS (UK) there remains an unavoidable risk that material misstatements in Ilie financial ststements may not be detected owing to the inhere]Jt lirnilations of the audit, and that by their very n&ttEre. any 5u¢h instaJ¢es of fraud oi. itregularity likely 2nvolve Collusion, forgery, iiitentional misr¢present&tions. ar the oven'ide of inlemal controls. A f%Jrtlier description of our rtsponsibiliiies for the audit of the financial statements is located on the Financial Reporting Coun¢il's website at www.frc.org.uklauditoTsrespon8ibilities. Thi8 description fonns port of our Report of the Auditors. Use of Report This report is mRde solely to the Cornpany's Trlistses membei's. as & body in accoi'dance with Chapter 3 of Part 16 of the Cornpani¢s Act 2006. Our audit work has been undertaken so that we inight st8le to the Tnistees thos¢ matters we are required lo state to thein in on auditor'5 report and for no othex. purpose. To the fiillest extent pennitted by law, we do not accept or assume responsibility to anyone oth¢r thats the Compally's TnleeS as a body, foi- our audit woi'k, for this itpoit oi- for the opinions we have formed. James Liplrott Senior Statutory Auditor Foi. and on behalf of Haines Watts East Midlands Ltd- Stawtory Auditors 10 Stadiiim Business Court Millennium Way, Pride Park Derby, DE24 8HP Dale: 11 IILI l4LI
Nottingliam District Cltlzens Advie¢ Bure8U (A Company Llmlted by Guarantee)- Company Number 2323141 Balance Sheet AS at 31 Marcll 2024 2024 2023 Note Tangible Fixed Assets - Leasehold Improveixents - Computer Equipment Total Flxed Assets 10 10 122.836 146,704 122,836 146,704 Current As$¢t$ Debtors Cash at bank and in hand Total Currellt Assets 37.173 504 830 542,1)03 59.557 653 396 712.953 Llabllltfies.. Creditors falling due withitt one year Net Current Assets Less CurreDt LiAbilitie* 459 243 453 709 582,079 600,413 Penslon Scheme deficlt 18 {123.000) NetAss¢ts 582 079 477413 The Funds of the Charity: Unrestrlcted funds General fund - General {moDies available) Pension reserve 529,184 579.994 123 000 529,184 456,994 Restricted FuJid8 14 52,895 20,419 Total Charity Fundq 582 079 477413 These accoimts are pr¢paTed in accordance with llie specia] provisions of Part 15 of the Coropanies Act relating to small companies aud constitute the annual accounts required by the Companies Act 2006 and are for circulation to members of t&e company. -L Approv¢d by the Trustees on ......... 2024 and signed on their behalf by: T StrLW- Tnistee reasurerj Chambers - Trustee (Cliair) L3
Nottlngham and Dlstrlct Cltlzens Advlct Bureau (A Company Llmfited by GuArAntee) Cojnpaiiy Number 2323141 Casli Flow Statement as it 31 MArth 2024 Notes 2024 2023 Net Cash Flow fi'oin Operatlng Activltles 20 (154,527) (144.387) Returiis on Invcstnients: Inlercst Rcceived (148,566) (IM,387) C8pltal Expendlture and fi InanclAI Investments: PLlI'chase of Tangible Fixed Assets (148,566) (144,387) Net Cash Inflowl(Outflow) 148 566 144.387 Tncrea5el(Decrease) iii Cash in tlie Year (148.566) (144 J87) Net Casli Resoui'ces nt l April 2023 653.396 797.783 Nct c.ash Resiiurc¢i.% llt 11 Nlai'lh 2024 5114,,910 C)il.-196 Ilii*ily%k¥ i)r Cli:Illk5L'% iii Nc.I li ui)ds -4.2U23 C•sli tlow 31.3.2024 Nel Casli Casli a¢ Bank 653 396 148566 504 830 14
Nottingh&m and DistrA¢t Citizens Advlce Bureau (A Compqny Llmlted by Gu4rantce) Note5 fornilng part of the Flnaneial Statements for the year ended 31 M¥r¢h 2024 l. A¢¢ouoting Pollcles The principal accounting poltcies are 5ummaris¢d below. The accounts'ng policies liave beett r&pplied consislentiy throughout the year and in the precedtng year. {8) Basts of Attounting The financial statements have been in accordance with the Aecoiinting and Reporting by Charitics. Statement of Recommended Practice applicable to ¢ha?ities prepaiing their &CCOUDts in 4ccordan¢e with the Financial Repurting Standard applkcabl¢ in the UK and Republic of Ireland (FRSI 02) - (Charities SORP FRS102). The Finaa¢ial Reportsng St&ndard applicable in UK and Republic of Ireland (FRS102) and the Coinpanies Act 2006. Assets and liabilitics are initially r¢cogllksed at hislorical cost or transaction value unless otherwise staled in th¢ i'elevant 8¢¢0unting policy note(s). Nottingham and Disli'iet Citizens Advice Bureau meets tli¢ definition of a public benefit entity undei. FRSIO2. Based on information to date Trustees. consider that there are no material uncertainties about the Charity'8 ability to continue as & gotng concern. The Trustets, have prepared detailed foreeast infomation taking into account the expected reduction tn nding• likely impAct on casliflows and th¢ &vailAble l)¢adroorn of the Cliarity, based on this assessmettl the Trustees, ¢onsid¢r that there are no material uncertaintt¢s about the Ch&rity'S ability to ¢ontinue as a going concern. nd that Do furtb¢r adjustments aye required in tbese financial stateinents. The fman¢ial statements are presented in Sterlkiig (£). (b) Fund iteounting Unrestricted funds are available for use at the discrotion of th¢ Th]stees in SJrtheTance of the general objectives of the charity. Desi8DRted fid8 are unrestricted funds e8mL.ked by the Board of Tiustees for partIcul. purposes. Restric*d fimds are subject to restriclions oll their expenditure imposed by tbe dollor or thTough the tenDs of on appeal. (c) Incomlng resourres All incoming resources are ineluded in die 5tat¢m¢nt of financial a¢iivities wlien th¢ cliarily 15 ¢ntitled lo the in¢om¢ and the amount Can be quantified with reasonable accuracy. The following sp¢¢ific policics ore &pplied to parliculur categories of income-. Voluntary income is received by way of donations and gifts, 8nd is included in full in the Statement of Financial Activities wlien re¢eivabl¢. Grants, wliere entitlement is not conditional on tl)e delivery of a specific perfomiance by the chllrity, are recognised wben the ch8Tity becomes tineondition&lly entitled to the grant. Donated services and facilities are recognised as income when tlie Company has contt'ol over the any conditions associated with the donated item have been mel the receipt of economic benefit from the use by the Company of tl)e item 15 probable and that economic benefiL can be measured reliably. On receipt, donalcd services and fa¢ilities Are recogmised on the basis of the valite of the gift to the Company which t5 tlie amount the charity would have beell willing to pay to obtsin services oi. tacilities of equivaleot economic benefit on the open market. a COiTesponding amount ÉS th¢n rc¢o8niscd in ¢xpenditur¢ in the period of T¢ceipL Investment inGomc is included when receivable. 15
Notttngham And Distrlct Cltizens Advice BureAU (A CompAiiy Llmlted by Guaraiite¢> Notes forniing pai't of tbt FinAnciAI Statements for the year ended 31 MAI'¢h 2024- contlnued IncoElling iesources froni an15 where related to pei'fomignce and specific deliverabLes are accounted for, 88 Ilic chai'ity earns Ibe riglit to consideiution by its per(ormance. iEg&cies aecounled for on a receivable b41SiS when the following ooi)ditions for the receipt have been met: - the filial estate &ccounL8 have been approved the le8acy is capabl¢ of measur¢i)i¢nt- and tliere 18 no rcvei'sionary in¢ercst. (d) Resoui'ees expended Expendilur¢ is recognised on an accrual basis as a liability is in¢urr¢d. ExpendiWr¢ iiicliides any VAT wl)i¢li cannot be fully rccovercd, and is reported as part of tlic cxpenditure to w11ich il relates.. Costs of generating ftjnds compi'ise tlie Losts associaled willi altracling voliinlary income and die cosi& or fundi'aising. Chai'ilable expenditure ¢onipris¢s tliose costs inciirrcd by tiic clial'ity in Ilie d¢liv¢ry of its activities and serviccs foi. its beneficiaries. It Includ both Costs that can be alloc<1ted dii'ectly to such activities and those ¢osts of indirect Ykawre necessary lo support tliem. Tlie work of voliiiitecrs a&qists the Conipllny lo acliieve its charitable objectives - Ilie ¢ost of the volLinleers (othcr tlian tnvcl cxpciiscs incLlI'r¥NI) is cx¢lLidcd ti'om tlie incoine aiid cxpcnditui'c a¢counls lÈ nd is not qLianlifiLd. re seL Out in iioie 5. Govcrnaiice costs include those costs associated with niectiiig the COD5titulional and slathlory I'equirenients of the cliili'kty aiid include Ilie Iiiidil tees and costs link¢d to tiie sli'alegic nianagement of Il)e Conipany. All costs allocated betweeii the expeiiditure calegoi'ies of the SOFA on a basis designed to reflect the use of the r&source. CosLs relating to El P%1rlicular ftclivity are allocated dii'ectly, othei's ill'e appoitlOAed oll t appropriate basis e.g. floor areas. ¢as¢ load. per cllpita or esliinated usage ns sel out in Nolt 5. Pension costs aiid otliei. po$t-retirem¢nt bcnelit$ Relirement benelils lo einployees of tiie coiiipany rflre piovided by tli¢ Local Goveiiiinent Pensioii Schen]e (LGPS) wliicli is a defined bcnefil sclieiiie. Tl)e LGPS is a thnded scheme and tl)c assets are held sepnrately from tliosc of tlie coinpaiiy in separA trustce udminislercd funds. Peiision sclieme assets are megsured at fair valLke ai)d liabilities are measured oli an aclu&i'i&l b&8iS I1n¥ Ilie projecleil uiiil ci'edil In¢ihod &nd di.8COtLnLed thl ft I'ale cqiiivaleiil lo thc currenl rate of reliii'n on a liigli-qLialily corpoiyile bond of ¢qiiivalenl ienii &iid currency lo the liabililiei. The acttiarial valuations are obtained at leftsl triennially and are updated 41t each ba11t ncc.sheet date. Tlie aiiiounts chai'gcd to Ilic income statcmcnt are tlic cui'rent service costs ol schenie ints'oductions, beneflt chargcs, seitlements and curtailinents. They are included as parl of sl&ff costs as incurr¢d. Nel intere81 on the net dcfmcd bcllefit obli8Rtion RLid interest iucome on tl)c schcme a55Cts, calculated by multiplying thc fail. v81ue of the 5chenie assets at tlie beginning of the pei'iod by the rnt¢ used to discount the benefLt obligations. The diffei'ence beli¥een dje inl¢i'esl income on th¢ scheine assets and Il)e rettirn on the 5chenie a&sets is recognised in the incoixe statenienl. Actuarial g8iEis and losies are r¢co8nised iinmediately iii the income statement. 16
Nottlngh#m Dlstri¢t Cltlzens Advlce Bureau (A Compqny Llmited by GuArant¢e) Notej forming part of the Flnantlal Statements for tbe year ended 31 March 2024- eontlnued Tlic aciuary lias produced the pension disclosure5 based upon FRS102. The resulting pension schenie liability has been transferred to a separate pension reseive in order to ring fence the liability. Additionally. a second pension scheme is operated by Standard Life, dlis is a defined contribution s¢lieme. Ttie pension ¢liarg¢ under this scheme represcnts t]ie an30unts payable by Ilie Coinpany to tl?e funds in respect of tlie y¢ar. The pension costs paid undei. this sclieme are shown in th¢ notes lo Ilie aeCOLints. Company Limited by Gu8rantet Tlie Company is limited by larantee and in the event of il being wound Upi every member 18 liable lo Contribute a surn not exceeding £1. There are no 8118res of any cl&gs either authorised or allotted. TADglble Fixed Assets Copital additions have been capitalised in respect of th¢ move to Maid Ma¥ian Way. These a$tS are showD on th¢ balance sheet and are being written off over 8 period of10 years (the length of th¢ lease) from the date of first o¢cupalion of the property (July 2019). Capital additions of equipinent have b¢en previously written off lo the Income and Expenditui'e Accoiint in the year of acquisition and there is therefore no eharge for d¢pre¢iLtion. The 8&8¢ts MpriSe of offi¢e fijrniture, office equipmettL compiitei's and printers. The noiynal requirement would have been for eapitalisation of office equipment and for depreciation to be chaTged thereon. This position was not easily quantified due 10 the mixture of purchased, fide partly fvnded and donated equipment. Thus for cIlty. this policy had been adopted to 8lVt a truc and fair view. The red assets are insui-ed for £183,186. From financi81 year ended 31 March 2015 f]xed assets have been capitslised and depreciated from dttte of acquisition. Computer equipment 20Y• on cost Improvements to property IOO/a straiglit line Donated Servitts, Goods or Facilitfies Dottaled services or facilities are recognised as income wherk the c118rity has control over the ttem, any ¢onditions associated will) tlie donated item have been meL the receipt of eeonomic benefit from tlie use by the charity of th¢ item is probable tbat economic bertefjt can be measLued reliably. Oll receipt, donated Services and facilities are recognised on the basis of the value of the gift to the charity wbich is the atnount the charity would have beeii willing lo pay to obtain services or facilities of equivaleiit econoinic benefit on the open market; a cO¢SpondIng amounl is Iben recognised in expenditure in the period of receipt Debtors Debtors #re r¢cognised al the settlement amount owed to rl)e Charity or prepaid. Creditor8 Ci-editors and provisions are recogni5ed where the Cliarity has a present obligalion resulting from a pasL ¢vent that will probably T¢suIt in the transfer of fund5 to a third party, and tile nOUnt due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amoiint. Flnanclal Instruments Tlie ChaLlty has financial assets and fmancial liabilities of a kind that qualify as basic fmancial instrwnents. Bxsi¢ [anCIal instEunienls are initially reeoguised it tratjsaetion value aEkd subsequently me45ur¢d at their settlement VUe. Taxatlon Tli¢ charity is exempt from tLX OT2 its charitRble activities. The trustees liave reviewed tlie charity's trading actsvities and are confident that th¢y rther llie charity's aims and, ag sucli, aTe considered to be priMY purpos¢ tradtllg. 17
Nottlnghxm And Dtstrlct Cltlzen8 AdvRe¢ Bureau (A CompAny Llmlted by GuAr&ntre) Tr4otes to the f*lnantlttl StAtements for the yeAr ended 31 March 2024 - continued Judgement 4nd Key Sourcts of Estimation Uncert#inty The prepai'ation of accounts using geneizlty accepted accounting prineiples requires manngeiiient to niake cstiniates and assuniptioiis tl)tEt &Efttt Ilie reported ainotsnts of &ssets and liabilittes at the date o'f tlie accounts and the reported amounts of irvcnucs 8nd expenses during th¢ r¢porlin¥ period. The key e$tii])ates and assumptions used in tiie Financial Statements al'e deth11 in th¢ llccounting policies. 2. Income from Gi'Ants #lid ColltrRcts (CbArltable Activities) 2024 2023 Unrestrleted Notlingliam City Cowicil NottinEhamshire County Couicil O¢dling Borough Council Ru811¢liffc Borougli Council Capital One Oilier 913.262 123,056 888.170 15,620 40,1)00 12,000 40,000 12.000 4,049 1052.367 995 790 2024 2023 Restrictecl Mi)ncy ancl IJcii.%iiins 8L'I'VILL L'ilii.eiii AdviLL LJ('.-I I'I-C. ?.11.51)() -IX.5.497 ?7.1.7.17 l U.711() 4X.IIXS 42,132 Auti%iii Service Gedling Borougli Countil Energy Advice Tnnovtttioii NCC Socinl Recovery 45,aoo 40,000 34,003 56,189 32,350 937,063 810,9D2 Oihei. Pi ojeels M S Society Advi¢c on PrcsL'I'iption Synci-gy Sniall Projects 6.334 31,788 11,668 12,667 49,301 29.900 3.168 986.853 905,938 Total Gr#nts lliid CoiitrActs 2.039.220 1901728 18
Nottln2h4m 4nd Dlstrlct Cldzcns Advlce Bureau (A Compally Llmtted by GuarAntee) Notes to the FlnanclAI Statements for the yeAr ended 31 MAreh 2024- eondlllled 3. Other Income Total 2024 Total 2023 Bank interest 5,961 AnAlysl$ of Expenditure on Chgrltable Actlvitles Core Advice or Maln Pro Other Total 2024 Total 2023 Staff Costs (note 7) 686,764 255.028 326.375 1,268,167 1,144,285 TrdiniThg Costs 200 75 275 1.756 Recruitment Costs 5.163 Travel and Subsistence 146 109 3.026 3.281 2,061 Sub5CriPtions 9.742 2.679 8,352 20,773 11,222 IT Software and Maintenance 7.689 1,944 3,963 13,596 16,229 Subcontractors 583,984 583.984 604.136 Support & Govcrnance Costs (Note 5) 174.465 174.465 E97.069 704 541 259 760 I J00240 2 064 541 1981,921 19
NottlnEham gnd Dtstrict Cfit12ens Advice Bureau (A Comp*ny Llmlted by GuArRlltee) Notes to the financ1 St4tements for the y¢Ar ¢nded 31 March 2024- contluued Sumn?llry Analysls of Expendlturo and Relfiled Intome for Charltoble Actlvities The table slioMis Ilie cost of tl)e ti?ree ijiain charitable livI1]eS and Llie sources of incoiiie dircclly to supporL thos¢ aclivilics Other Core Advlce Work Pi'o Total Grants & Conlrncts (see note 2) 752,082 369.827 917,311 2,039,220 Costs {704.541) (259.760) (1,100,240) (2,064.541) Net (Costs) 10 067 182 929 Analysls of Govornaiice and Suppoi't Costs The Company initially identified the cosis of IES SUPPOI't functions. IL then identi fies iIIos¢ costs which Irlale lo tlie govciTran¢c funclioii. Govenian¢c cosLs and othei. support co.sts are ai)porLion¢d scplli'alcly bcLwe¢n Ilic Ilii'ce kcy Ilidi'itablL aclivitYc8 Iinilertsiken in Ilie yeir I.. Geiici'al G¢ivernan¢L ri unLtIo Totnl 2024 Total 2023 Ba51% or oi'tionmLant Reni and Riitcs Lig1)¢ H¢at and W&Lei' Cleaiiing Rei)air and Mnintenanee Tcl¢pl)one ond P05tagc Publication, prinliiig & stalioiiery Office eqiiipment i'epairs Sutidry Expeiises Insiii'ance Annual Rcport 1¢ nd AGM Costs Audil and Accoiii)taiiey Deprecialioll LesTal and Professional Fees Bookkeeping Iri'ccoverablc VAT 55.887 14,213 7,526 5,578 11.665 3.948 724 3.220 7,833 55.887 14.213 7,526 5,578 11,665 3,948 724 3,220 7,833 48 9,460 ?3,868 6.127 5,400 18.968 55.327 S&rr Rcsources 23,696 S¢aff Resources 2.740 Staff ResoLirces 11,201 Sthfi" Resources 10,391 stsff Rc.8ources 7.809 Staff Rcsources 2,849 Staff Resourees 5,403 Stat]"Resources 4,238 Staff Resources 78 Govci'nance 10.229 Gov¢i'nance 26.427 sta Resources 8.873 Goveimonce 5.386 Staff Resources 22.422 Staff R¢sources 48 9,460 23.868 6,127 5,400 18.968 153 430 21.035 174,465 197.069 20
Natdngham ond Distrlct Cltlzens Advlce Bureau (A Company Llmfited by Guarantee) Notes to tbe Financiol Statements for tlie year ended 31 March 2024- continued Nct Incom¢/(Expenditure) for the Year This is stated after eliarging: 2024 2023 Operating Leases- Rent and Service Chai'ge8 53,087 49,973 Auditor's Ltmuneration; Audit services AccountatL¢y services Payroll S¢rvic¢s Depreciation 4,000 2,900 2,560 4,000 2,400 2.381 Employee Infonnatlon 2024 2023 Aver#ge Number of Employees: Advisors, M&ttageEnenL and Admtnistration 52 50 Staff Costs Salaries Pension Costs Social Security cost$ Pension Yurch"ges paid to Nottinghamshire County Council Pension Seheme 1.110.620 69,406 88.141 959.668 88,106 78.178 18,333 1 144 285 E 268 167 Tot ieraunerttion of key management personlicl in the ye8r was £197,931 (2023: £168.143). The niimber of employe¢s to whom r¢liremcnt benefits were accNing was as follows.. 2024 2023 Defjned Beneflt Scheme Defined Contrlbution Scheme No employee eamed £60.000 or more per aniium 41 41 Trustee Remutteratlon and Related Patty Tr#nsaetlons No emoluments were re¢eived by the Board of Trustees in their capacity as Trustees. There were no emoluments or expettses paid to any TnJste4 or pcrsons connected with su¢h a Trustee. directly or iiidirectiy from the fimds of Ihe Company or from thc property of aiy situation or body corporat ¢onll¢cted with the Compauy. There are no other related paty disclosures. 21
Nottlngham and Dtstriet Cltlzens Advlce Bui'eAll (A Compaiiy Ltmited by Guarallt¢e) Notes to the finaiicial statemellts for thc yeydr cndod 31 March 2024- tontlnued 9. T#xotion The Coinpajiy is exen)pt on tax on income and gains falling within Sectioii 505 of the Tixes Act 1988 or Section 252 of the Taxalioii of C17ai'geabl¢ Oains Act 1992 to the extent tliat these are applied to ils cliaritsble objects. 10. Tanglble fi Ixed Assets Com rov¢nJents uter to Pi'o er Balance &t 31.3.23 Additioi)s Ba5ance at 31.3.24 238,676 39,819 278,495 238 676 278 495 reciation Brought Forward 31.3.23 Cl)Arge For Tlie Y¢or 91,972 23,868 39,819 131.791 Carried FoLwaLrf 31.3.24 115,840 39.819 155,659 Nel Book Valiie 31.3.24 122,836 122,836 Nct 131)i)k Valuu .1 l.l ?.I 14CI.704 14C).71H Amounts falliiig duc within Dn¢ yeai-: 2024 2023 Inconie ttnd Grants Receivable Pi'epayittents &liid A¢¢rued Incoine Oil)ei' Debioi's VAT Repoyable 22,809 14.363 43,761 15,796 37.172 59,557 12. Croditors Ainoiints falling duc witliin 01)e year.. 2024 2023 TeS and ouier Social Secui'ity costs Trllde CrcdiLors Graiits Reccivcd iii Advancc Accrued Expenses VAT liabilily Rcnt FIEe Period Otlier Creditors 20,023 21,689 26,269 45,669 127,250 9,266 3,811 17,488 29,491 259,244 8,095 14,838 18,115
Nottlnoham District Cltizells Advfi¢e Bureau (A Coznpaiiy Llmfitcd by Guarante¢) Notes to the fin#nelAI statements for the yeor ended 31 March 2024- continued Grants Recelved In Advance (Deferyed Income) 2024 2023 Balance at l April 2023 127,250 155,346 Released to kncomin8 Resources (127,250) (155,346) Amount Deferr¢d in tlke Year 127,250 127,250 Deferred income represents incoine received in advance of tlie period to which it relates. 13. Analysls of Net Assets bttween Funds Year Ended 31 Marcli 2024 General Funds Design*ted Fund$ Restricted Funds Total Funds Flxed Assets Current Assets C¥Jrrent Llabilitles 122,836 489.108 (82,760) 122,836 542,003 (82,760) 52,895 Net Assets at 31.3.2024 529 184 582079 Y¢Ar Ended 31 Mareh 2023 Gen¢r81 Funds Deslgnated Fund8 Restricted FuDds Total Funds Fixed Assets Current Assets Current Ltabfilldes Pension Scheme Deficit Net Assets Ot 31.3.2023 146,704 692,534 (259,244) I46,704 712,953 (259,244) 20,419 123 000 456 994 477413 23
NottlnghAm and Dlstrlct Clt£zens Advlee Bureau (A Company Limlted by Guarantee) Notes to the ftinAncial statements for the year ended 31 Marcli 2024 - contliiued 14. MDvement in fi unds Year Ci nded 31 March 2024 At l Api'll 2023 At 31 March 2024 Incoining Resources Outgoing Resources TrAnsfers Restrlcted fuhds: Advice on Prescription Mon¢y and Pensioiis Service Early InLcivenlion M S Society NotllnglianIre Housing Advice Citizen's Advicc Syiiergy Trussell Ti'ust Autism Servicc NCC Social Recovery 71,788 231,599 23,553 6,334 60,344 232,475 28,341 11,745 20,419 459,126 11,668 72.339 34,367 45.290 11,444 876 4,788 5.411 20,419 475,619 11.668 76,002 45.000 45.290 9,724 26,217 938 4,601 10,633 Total i'esti'icted funds 986 853 976,114 Unrestricted funds: Genei'lll Fuiids available for day lo day activities Ponsion fund 579,994 ( i ?J.000} 1,059,354 123,000 1.088,427 {21,737) 529,184 'rotal uBrestriLtod fuiiil. 45(?.()94 1.0%%.427 {?1.7.171 S?g.j84 I'ulal l 477.417 ? 1 ()9,2n7 ? 11()4,-541 .sx? tJ79 Yeui. Ei ndLd 31 March 2023 At l April 2022 At 3] MAI'cli 2023 Inconiing Resoui'cos Outgulng ResourLe5 Trniisfers Restricted funds: Advice on Prescription Mon¢y and Pensioii.$ Servi¢e Eaily Intervention M S SoL'iety Nottingl)aniSlii Hoiising Advice UC- FITC K£'ck SLirl SyiJergy Trttssell Tnist Autism Serviee NCC Social Recovery Oihcr Total restricted funds 49,301 273.737 18,267 2,667 49,301 273,737 18,267 12,667 5,012 934 (5,012) (934) 29,95J 9.532 385.542 10,789 29,900 48,085 42,132 32,350 3,168 915.470 20.419 385,542 10,789 29.900 48.085 42,132 32.350 3.168 905.938 1,409) Unrestrieted funds: General Funds available for day lo day a¢livilies (728,604) 2,2M,694 1,066,451 7,355 456,994 Total unrestricted funds 728 604) 2 ?44 694 1.066451 456 994 Total funds 691298 3.150,632 1,981.921 477 413 24
NottlnghAm and District Cltlzens Advlce Bureau (A Company Limlted by Guarantee) Notes to the fancIal statements lor the yeAr ended 31 Mareh 2024- continued Purposes of restri¢t¢d funds: and Pension SeNice This fund is froiii the East Midland5 Money Advice (EMMA) Project and is for Ilie provision of free debt advice. The project continues but all available funds have been spent in tlie year. Multi le Sclerosis affected by MS. Cie Fiinding lo employ a part limc (8 hours per week) Welfare Adviser to work with people ottin 8mshire Hoiisin This charity made & gerteTOUS donation previously, whi¢h can only be uscd for the purpose of housing advice and housiug debt advlce. tizen. - This is the universal cr¢dit- 'Help to Claim, service. Innovation and advice lines. These funds are via 8 sub-wt witb Citize115 Advice. Citizens Advice hold the lead grant agreement with the Departsneot for Work and Pensions. Advice ort Prescri lion- Tliis service is funded by Gedling Borougli Council and is for the provision of advice 8erviees for residents rcf¢n'ed from GPS witliin the project. Interv tion- Funding was r¢e¢iv¢d form the National Lottery for & 3-year proje¢t to support people witli advice and & dÈTeel referrBI route into a MD coiixsellor. gy- The Synergy Primary Care Network (in Gcdling) fimd through the ARRS (Additional Roles Reimbllrs¢m¢llt Scheme) a Social Prescribing Advice LiJ)k Worker who delivers advice and full casewoTk for parients refetred from Synergy GPS. ell T st- Tliese Ibree separate servi¢e5 arc for indendent Trussell Tnt foodbanks to deliver advice service within their foodbanks. Autism- A service delivercd under Citizens Advic¢ Mid Mercia who are comm2ssioned by NottiaghamshiT¢ County Council to deliver seThice$ for adults with or awaiting 8 diagnosis. ocial Rcc F nd- Tiiis flmd is froni Nottingliamsl)irc County Council to support rcsidettts of Gedling and Rushcliff¢ with d¢bt and welfare rights issues. 15. Negligence Insurance Tlie Company parli¢ipates in a profes3ion&l liability insuI'at)ce sclieme provided by Citizens Advice. It is not possible to sepai'ate the cost of tliis 8eli•iie from the other poltcy covers provided. The scheiiie provides eov¢r up ÉO Inaximutn of £2.500.000 in any one year for the Orgonisation as a whole. 16. Fin4nclal Commltments A 10 year lease fo premises on Maid mari W&y in Nottingham was signed on 9 May 2019 and lias now comnJ¢nced with a six rn1th rent free petiod at & rent of £53,000 per annum and a monthly seiviee charge of £332. The rental conllnitrllent annually totals £50,350 until 2029. The Company has ¢ommitled lo oiie Vodafone mobil¢ phoae contract and seven on contract with 02 of varying length in duratton, plus 18 on giffgaff on & rolling contracl. 25
r4otdnghnm and Dtstrict Cltizens Advlce Bureju (A Compony Llmlted by Gll&Tantee) Notes to the financlal sthtements for the year endod 31 March 2024- eontlnued 17. Citlzens Advicc (Related Party) The Company is ll iiieiiiber of Citizens Advice, wliieli provides guidancq en¢ourageiiienL trrAining 4nd support. Transactions witli Citixens Advi¢¢ are shown below. 2024 2023 Recelpts Citizens Advice - US- HTC Advice Liiie (CSDFI) Imiovalion (CSDF2) - Energy Advice 385,427 15,000 41,189 34,(K)3 385,542 15,000 Expcnditure Citizeiis Advice -Annual membersliip fee including reference Inaterials. infomiation systeins and eleinents of insurELnce ¢ov¢r. 10.341 9,846 18. Employee Benefit Obllgations The Company conti'ibiites to both a defined b¢n¢fil and defined contribution pension scheme. The assets air held and admlnistered by tlic Nottinghamshir¢ County Cotsncil Pension Schcme and Standard Life. The p¢nsion ¢osl chai'ge r¢pi'esents contributions payllble by the Conipany to the peiision s¢henies and anioiints to £69.406 (2023.. £88,106). There is no amount due to thc pcnsion sclicDie Ri the yeai. eELd dolc. Ali iiciiiai-idll volu&1tii)11 Cin'iLd oiil loi- IIIL detiilccl bcii¢lii %cli¥ni¢ by 13<ifiiLbli WciilcliiioTliiilii by rolliiiu Ii)l-Wiird Ii) 011 ? l Mi 'ii'Lli 20?.3. 'he ani()uFI15 rccou¥niscII iii iliL. liiildi)Lc 1)eCt ali I'()11(Iw.%-.- 2024 21123 Prc5¢nt value ot liinded obligations Fair valLl¢ of plaii assets L,770.000 1791000 (21,000) 1,765,000 1642 000 E23,000 Reslyictioii oil nel ¥clieiiie 8ssetS 21,000 Preqenl vttlue of ithliinded obligations Deficsl Nel LiabiliLy 123000 123,000 Tlie auioullts recogniscd in surplus oj. dcficit Are as £ollows'.- 2024 2023 Current seivice costs Net iiiteresl froiii nel defined benefi¢ &4seLI liability Administration Expeiises 28,000 5.000 63,000 35.000 1,000 Actual return on plan assets 26
Nottlngham and District Cltlxeus Advlee Bure94U (A Comp4lly Llmlted by Guarantee) Notes to the fin*nclal stAtcments for the ye&r ended 31 March 2024 - continued aiaRges in the present valiie Df the defined benefit obligation ar¢ as follows: 2024 Opening defined benefit obligation Current servic¢ cost Contributions by schem¢ participants Int¢r¢st C05t A¢arial (gains)/losses from Ch18e$ in assumption8 Estimttted benefits paid nel of transfers 1,765,000 28.000 8,000 84,000 (83,000) 32,000 1770 000 3.029,000 63,000 8,000 78,000 (1,376.000) 1765 000 Change5 in the fair value of the scheme Ass¢ts arc as follows:. 2024 2023 At l April 2023 Interest Inconie Benefits Paid Contributions by Eniployer Contributions by sclieme parli¢ipants Administration Expenses Remeasuremenls: Retum on plan assets. excluding aniount included in interest income Actuarial gains and losses At 31 M4rch 2024 1.642,000 79,000 (32,000) 30,000 8.000 { 1,000) 1,659.000 (37,000) 47,000 8.000 (1,000) 65.000 {74,000) 1791000 1642 000 The Amount re¢ognised in other comprehensive income are as follows: 2024 2023 Reeobmised in other comprehensive income.. Measiirement of Liability.. Acb2aii&l g&insl(losses) from changes in financial assiimptions Other a¢tullrial gainsl(loss¢s) Retlrn on fund asset8 in ¢xc¢ss of interest Other movements Reslri¢lion on net schem¢ asset 65.000 174.000) (3,000) 1,376.000 83.000 (4.000) 123 000 Tiie major cat¢gori¢s of sGheme assets as a percentage total stlieme assets are as follows:. 2024 2023 Equities Gilts Bonds Propety Infrastru¢¢ure Inflation linked C&shltempor8ry investments 63 62 12 loo 27
Nottlngham and Dlstrlct Citizells Advlce Bure•u (A Company Llmit¢d by Guarantec) Notes to tlie financlal Staten1ets for the year ended 31 MArcli 2024 - continucd Piincipsl actuarial assumptions at tlie balance sheet dale (expressed as weighted averages): 4.950/0 2.85/0 Di5COUlIt rale FLLture salary inci'eases FuLure pension increases KPJ inflalion 3.154h 19. FRC Etlilc&l Stllndard - In common with many other enlitics of our size and natLU'¢ W¢ lis¢ our &uditors to assist witli th¢ preparation of the fiiian¢inl statements. 20. Casli Flow St2lcment Reconciliation of Iiet Inovenient in fund5 to nel casl) flow froni operating activities.. 2024 2023 N¢t inconiing resouires (18,334) (78,289) Adjusth)enls: Iijteresl r¢¢eived Depi'ecialiou Lharges Iliicrea.%elldLCI'LilSi Iii dLI?lors IILrett%LlitlLLfLLiscI iii L TL'(liliir (5,9611 23,868 26.427 42.4.f4 113f.47L)I 117(),4Jl.S1 1154.5771 1144.31171 28