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2024-03-31-accounts

Barnsley Hospice Appeal (A (ompany limited by guarantee) viii,, Annual Report and Financial Statements For the year ended 31 Mar(h 2024 (ompany registration number.. 02274925 (harity registiation number: 700586

Barnsley Hospice Annual Report 2023124 contents Who We Are Wel(ome from our (hair and (hief Executive Offi(er Strategic Report Our Values Our Strategic Objectives Our Plans for the Future Our Impart Our Servi(es: An Overview 10 Our Impart: A Year in Numbers What Others Say About Us Using Our Voice Digital Transformation: Better (onnected Our People Equality, Diversity and In(lusion Raising Funds Trnstees, Report How We Are Governed 12 17 18 19 20 23 24 28 29 Finan(ial Review 31 Reference and Administrative Information 34 Financial Statements 38 Report of the Independent Auditors to the Members of Barnsley Hospice Appeal Statement of Finan(ial Activities 40 43

Hospice An Who We Are Barnsley Hospice provides specialist palliative and end of life (are for the people of Barnsley. We care for adults living with active and progressive life-limiting illnesses, including (ancer, heart and lung diseases and neurological diseases such as motor neurone disease and Parkinson's disease. We are also here lo support friends and family. Our aim is to help people lo live as well as possible. and do the things that are important to them. We take a holistic approach to our (are, helping people with pain and symptom management, and providing practical, emotional, spiritual and social support. End of life care is an important part of what we do. but we ale also here to support ￿Ople from earlier in their diagnosis. At the hospice, we provide a range of servi(e5 free of (harge for the people of Barnsley. These in(lude a10-bedded inpatient unrt, support and wellbeing service, counselling and bereavement support, medi(al outpatient appointments and more. We tailor our servi(es to eaih individual and empower people to make choices about their (are. As a charity, we rely on (Jjr fundraising and retail efforts and Ihe generosity of the local community to fund our service Sin(e we first opened our doors in1994. we have grown and adapted our servi(es, remaining focused on embracing a culture of (ontinuous improvement and training. This is integral to helping us meet our strategic objertives and providing the highest Quality of care possible. Hospi(e (are is different for everyone, and wherever possible, we support people in the ways that work besl lor them.

Barnsley Hospice Annual Report 2023124 A Word from our (hair and (hief Executive Welcome to our 202312024 Annual Report. We are delighted to look back over the previous year and see such a positive pirture of improvement and we are truly excited lor the year ahead. This year we are proud to (elebrate our 30th year anniversary and this milestone marks a momentous journey ol growth and su(cess. Since its inception, the hospice has relied upon and been supported by local people and lo(al businesse& to enable us to provide spe(iali5t palliative and end of life (ale to the people of Barnsley. Thank you to everyone for being a part of thisjournev. We are in(redibl¥ grateful to our loyal supporters and volunteer& dedi(ated employees, and of (ourse our donors who have been integral to our su((ess throughout this remarkable journey. We will iontinue to run10 beds in our Inpatient Unit but service giowth will be aihieved by expanding our work in the iommunity and by using our skills, expertise and influen(e to educate others to deliver excellent Palliative and End of Life laie. We will extend our support for families and (arers so that they (an remain strong and able to play a part in the (are of their loved ones. In doing these Ihings we will be the voi(e of patients because we know it is vital that they are heard and we will influence lo(al, regional and national bodies in relation to Palliative and End of Life tare. This anniversary signifies not only the years of hard work and determination to enhan(e S￿(la11St palliative and end of life care in Barnsley but also the immense potential Ihat lies ahead as we continue to transform our services to meet Ihe needs of patients and the wider (ommunity, make us fit foi purpose for the future. and guide us to be(ome more sustainable as we look to the next So years. Su((es5 will depend on (onstant review of our efficacy and impa(t, we will rewatedly evaluate our prd(ti(e and look outwaids to identify se(toi developments to ensure (ontinuous improvement. As a Iharity we (annot rely on the NHS grant lo fully fund the care and seivi(es delivered by the hospi(e and, consequently, we are always seeking funding opportunities to enable us to continue our work. Our work is aligned to the Ambition5 for Palliative and End of Life lare,. a national framework for lo(al attion 2021-2026, tailored to meet the spe(ifi( needs of individuals and families of Barnsley. We have strong leadership with cleai vision and values and we are passionate in our belief that everyone should be able to live well in the final part of their life and have the right to a good death how and where they want it to be. To do this we will invest in ieseaich and encourage individuals and Communities to talk about death and dying and what they would like Palliative and End of Life (are services in Barnsley to look like. We recognise that the needs of patients. families, and the lo(al community we serve are changing all the time and we need to change too to meet those needs. We (ontinue to enhance the (are environment to ensure the facilities available for patients and their families provide comfort, dignity. safety and security. More specifically, we will continue to enhanie digital technologv including the delivery of electroni( pres(ribing (apability which will enhan(e patient safety and inirease effiiien(y across (liniial teams. In summary, we will sustain the services patients tell us thev need, innovate to extend reach and work in partnership to improve outcomes for patients and families. We will be (reative in our approa(h to being sustainable and resilient so that Barnsley Hospice's future is assured. Looking ahead, our ambitions and desire for reaihing more people and doing what we (an to help those who need us remain strong. We know that what we do makes a positive. tangible dilferen(e and looking forward we wanl lo make a bigger differen(e, for more people. (ade Gibbard. (hdil ol the &Jard of Trustees Martine Tune, Ihief Exe(utive Offi(er and Ihief Nurse

Barnsley Hospice Annual Report 2023124 Strategic Report

Barnsley Hospice Annual Report 2023124 Our Values In 2025 we made the decision to update our values, which had been associated with the hospi(e for almost 30 years. We wanted our new values to drive our organisational (ulture. letting people know whatls important to us and how they ian expert us to operate. It is important that our values represent the wide range of people impa(ted by our activities, so we engaged with our workforce. external partners. patients and those important to them. customers and donors at our retail hub, and supporters of our fundraising events. Using their feedback, we are proud to introdu(e our new values and behaviours, which were approved by the Board in January 2024. AMBITION We aim high and look for ways to improve ourselves, our servi(es, rea(h more people and play a leading role. We set high standards tor ourselves and the services we provide. We seek every opportunity to learn.. from our su(ce55es and mistake We take a flexible dnd creative appioa(h when seeking opportunities dnd solutions. (OLLABORATION We are inclusive and work in partnership with others to a(hieve shared goals and get the best outcome possible. We value diversity in its broadest sense and take meaningful artion lo Iieale an inclusive environment. We seek out and nurtuie partnerthip5 so we (an ieve mole together. We are wel(oming and Iriendlv. (OMPASSION We are (aring and treat everyone with kindness and respect. We show empalhy and (onsideralion towards others. We are genuinely (aring and iespeclful in oui inteia(tion5 with otheT& We are generous with our time and attention, and value the people around u& INTEGRITY We are honest, (ommuni(ate (learly and openly, and take responsibility. We are open and honest with ourselves and other& We ale trustworthy and reliable and deliver on oui promise& We are professional and tske our responsibilities seriously.

Barnsley Hospice Annual Report 2023124 Our Strategic Objectives Our strategic objectives outline where we want to be by March 2026 and how we are going to get there. We have high levels of ambition and strive to be the best hospice possible for our local (ommunity. We are (ommitted to setting and achieving the highest standards of professional prarti(e, (ontinuously building a (ulture of outstanding care and services. Strategic Obje(tive I We deliver outstandiwj care: The care that we provide to patients and those that are important to them will be of the highest a(hievable quality and will be a((essible for all, personal, effective and safe. It will respect their dignity and be delivered with (ompa55ion. Strategi( Obje(tive 2 We are a(knowledged as a (entre of excellence for spedaltst pallatlve and end ol Ille iare: We will provide a leadership iole beyond our organisational boundaries in the development ol innovative and outstanding palliative and end of life (are research and education and its application to prarti(e. Strategi( Obje(tive 3 We will develop and sustain our linan(ial health: We will manage the financial health of our (harity efficiently and effedively to achieve long-term sustainability whi15t investing for growth and development. Strategic Objective 4 We have a (ullure and environmenl where people (an thrive: We will be the employer and charity of (hoice in Barnsley. Our people will deliver outstanding (ale and servi(es and will have an enjoyable and iewarding experience that inspires them to be khe besl they (an be. Strategi( Priorities For the first year of our new strategy, 'Beyond Outstanding,, we identified the following priorilies, whiih we mapped against our strategi( objectives. Planning Building (apability Improving our pio(esses Equality, diversity and in(lusion (EDI) Delivering value for money.

Barnsley Hospice Annual Report 2023124 Our Plans for the Future Over the last few years, we are proud of the ambitious transfoimation journey we have undertaken. investing in our people and services to deliver outstanding care for the Barnsley (omfflunity. However, to enable us to (ontinue maintaining and improving our specialist care. our focus must remain on a(hieving finan(ial suslainability. The ongoing impa(t of the (ost of living (risis means our running (osts remain high. Subsequently, the gap between the funding from oui NHS giant and our overall running costs is significant. Our plans for the next year have been identified to generdte reliable income Ihat allows us to invest in our workforce and services so we (an (ontinue our work to provide the best possible iare and support for the people of ￿rnSIeV. In 2024125 we will: l. Go above and beyond lo provide outslanding (are and 3. I￿rease a(cess to our servi(es for underrewesenled support for all, remaining (ommitted to (ontinually improving (ommunitie5 and ensure we are an inclusive and our seivi(es. With recent grant funding we have received. we wel(oming organi￿tIon for all. We will seek opportunities will implement a 72-hour dis(harge programme for patients with partne￿ to take our suptiort and wellbeing servi(es discharged home from our Inpatient Unit at the end of life. We into the community, improving a((e55 for will also work with other local hospices, servile users and their underrepresented communitie& We will introduce an families to improve the transition from Ihildren's hospices to ovetar(hing equality, diversity and in(lusion strategy, adult h05pices. We will extend the lange of wellbeing adivitie5 Outlining oui objedives for Ihe next 3 years. We will available in The Orangery to include a (reative writing and art strengthen our governance and reporting pro(esses by therapy group and a dementia advanced (ale planning group. introdu(ing an EDI Governan(e Group that ieports dire(tly A review of our fa(ilities will take pla(e to update some of our to the Board via our sub-(ommittees. inpalienl rooms. A new family room will be designed using feedback frotn young people and families aciessing setvj(e5 at 4. (ontlnue developlng and InvestlNJ In our woth(e, Bluebell Wood Children's Hospice. attracting staff and volunteer5 who are great at what they do and love working at the hospice. We will continue to 2. (ollaborale with parlners a(ro55 all area5 01 Ihe expand on the health and wellbeing offer for #TeamHospi(e organisation and share our expertise, remaining an a(tive and introduce an updated Rewaids and Recognition Policy. partner in Barn51ey place and South Yorkshire. We will continue staff will (ontinue to have access lo training opportunities our work with the Barnsley Dementia Alliance, and seek ielevant to their role, and improved career progression opportunities to strengthen our (apabilities byjoining other pathways will be implemented where possit)le. A Volunteer professional networks. We will deliver specialist training to (LK)rdinator will be appointed to assist wilh the delivery of benefit other healthcare providers in Barnsley and the our volunteer strategy, sUPPOrting (Air existing volunteer5 Yorkshire and Humber region, and support lo(al university's by and re(ruiting new member accommodating student pla(ement& We will s(ope the potential of hosting a palliative and end of life (are conference with out partners.

Barnsley Hospice Annual Report 2023124 5. (ontinue in(reasing our digital (apabililies to work more effi(iently, improve aur data and support t￿rtnership working. We will identify a suitable online platform to digitalise our servi(e user surveys for people using our (lini(al services. Plans to migrate from Google 50ftware to Microsoft software were pul on hold in 2023124, Ixit we will (omplete this work in the year ahead. Following the success of our Systmone implementation. we will introdu(e new ele(Ironi( medical pre￿rIbIng software, making it safer and more effi(ient for our Clinical team to pies(ribe and administer medicines. 6. Review our in(ome generation artivities and idenbfy new and reliable ways lo raise lundL We will develop and implement new fundraising and retail stralegies, outlining our objectives over the next three year& We will condurt a fvll review of our income streams and fundraising activilies and develop a (lear plan in alignment with our objective& We will actively seek opportunitie5 to use our skills and expertise to generate reliable in(ome that impioves our finan(ial security. DONAT STATION g

Ilr 4)1 *p Our Impact 10

Barnsley Hospice Annual Report 2023124 Our Services: An Overview At Barnsley Hospice. we understand the importan(e of providing spe(ialist palliative and end of life care that are tailored to the individual. We take a person-(entred approa(h to help people live as well as possible and do the things that are important to them. This means providing care and support that (onsiders the whole person - not just their physi(al needs. Throughout 2023124, we supported 496 people living with life-limiting illnesses and their families and friend& This in(ludes people who aiiessed (are and support through our Inpdtient Unit, (ounselling and Beiedvement servi(e. The Orangery (wellbeing setvice) and medial outpatients. We supported 496 people in 2023124 Many people do not realise the range of services we provide. These include: Inpatient Unit 24-hour specialist (are delivered by our multidisciplinary team a10-bedded unit The Orangery Support and wellbeing setvice, providing (offlplemenlary therapy and fa(ilitating a range of wellbeing groups for inpatient and outpatients Social Work Specialist support for those living with a life-limiting illness and the people (lose to Ihem Physiotherapy Support to manage symptoms and improve mobility. facilitated by our specialist palliative (are physlotherapist Spiritual Support Providing the option to access the spiritual (are and support that is right for you (ounselling and Bereavemenl Support A safe and supportive environment for people living with a life-limiting illness, and their families and friends, to explore their feelings Medical Outpatient Expert (are delivered by our specialist consultants, both Irom the hospice and in the (offlmunity and in people'5 homes Pall (all A free helpline for people in Barnsley living with a life-limiting illness and their loved ones to access 2417 specialist advice (are in hospitals Supporting local hospital servi(es to provide spe(ialist (are for people with palliative and end of life (are needs

Barnsley Hospice Annual Report 2023124 Our Impact: A Year in Numbers 496 l•* We supported 53 people used our Clinical services in 2023124 Medi(al Outpatients in 2025124 404 157 social worker support a(tivities were undertaken in 202312024 people used our Inpatient Unit 276 539 people used our (ounselling servi(es physiotherapy support activities were undertaken in 202312024 Our (ounselling team carried out 432 (onta(t a(tivities (omplementary therapy activities were undertaken in 202312024 Our Orangery team (arried out 2328 (onta(t activities The average Inpatient Unit oc(upan(y rate was 250 people were supported by The Orangery in 2023124 12

Barnsley Hospice Annual Report 2023124 Inpatient Unit Our ten bedded Inpatient Unit provides LNJlstanding care for people living with a progressive, life-limiting illness who ale finding it diffi'cult to gel their symptoms under (ontrol. We also provide end of life (ale for people in the last days and weeks of life. The average IPU o((upan(y rate was 90%,, We (an help with all aspects of symptom management, offering physical, psychologi(al, emotional and SLKial support. We treat ea(h petson in our (are with dignity and respect, and our multidisciplinary team work5 hard to provide the best possible care, 24 hours a day, 7 days a week ients who responded to our questionnaire would recommend Barnsley Hospice to their family/friends "Simply (annot improve anything, all staff go above and beyond to do anything they can to make the stay as comfortable as possible." Feedback from a Hospice Service User The Orangery The Orangery is our support and wellbeing service. (omplementary therapies such as reflexology. arofflatheiapy. massage and guided visualisation are provided by qualified theidpistS. •tA We also offer support progiammes for patients and their carers, deslgned to provide tools for people to manage symptom5 5u(h as pain, anxiety and fatigue. 2328 (onta(t activities were (arried out in The Orangery in 2025124 5X.?_. 13

Barnsley Hospice Annual Report 2023124 (ounselling Service Bereavement Support Servi(e Our (ounselling servi(e supports people living with a prL¥Jressive Our hospice counsellors are specialisls in providing bereavement life-limiting illness, who have specialist palliative (are needs. and counselling and support for those experiencing grief after those (lose to them. Our counsellors help people to explore difficult someone dies from a life-limiting progressive illness. This support feelings and emotions relating to their own or a loved one's illness. is provided face-to-face or via telephone. They provide both pre- This may be at any Stage of the patient's palliative (aiejournev. and post-bereavement support, and this (an be e5pe(iallv important for (hildren. The team is experienced in helping (hildren aged 5 to18 years of age. Our iounselling suite provides a safe and (onfidential space for patients and familie5 to discuss the psy(hological impact their illness is having on them. Our (ounselling team supported 229 KIA new patients in 2023124 Julia's story In 2017, Julia's life changed when her husband, Steve, was diagnosed with multiple myeloma- a form of blood (an(er. In Spring 2022, Steve was cared for on our Inpatient Unit for almost two weeks before he died. A year after Steve's death, Julie began a(iessing specialist bereavement support at the hospice. 'Nothing (an prepare you for losing your husband of 55 years, or the emotions of missing the life you shared and the future you thought you had ahead of you. I think grief is a process you have to go through and address. It's so different for everyone and there's no time limit or quick fix. For me, re(eiving (ounselling at the hospice with someone who specialises in grief has been a massive help. I could be honest about how I was feeling without worrying about upsetting family or friends. The hospice (ounsellor was able to help explain how I was feeling and relate it to grief, which was the reassuran(e I needed. Nothing can stop me from missing Steve or feeling sad that he's not here, but the hospice has helped me find ways to (ope with it. It's like having a comfort blanket to know the hospice is there if I need them again in the future." Julia, hospice servi(e user 14

Barnsley Hospice Annual Report 2023124 Physiotherapy Social Work Our spe(ialist palliative (are physiotherapist helps people living with A palliative (are so(ial woikei is based on our Inpatient Unit three life-limiting illnesses improve their mobility and manage their days a week. They work with patients and the people closest to symptoms. They work with people a((essing our (are to find out them to understand their needs, providing advi(e and guidance what is important to them, helping them to develop a plan to meet on wider support available through other (hanne15. They also their individual needs and goals. Phy510therapy can be a(ce55ed by play an important part in our discharge pro(ess. helping to people using services in The Orangery or those re(eiving (are on our ensure the relevant pra(ti(al support is in pla(e when someone Inpatient Unit. returns home. Spiritual Support The South Yorkshire (haplainry and Listening Servi(e offer5 regular spiritual support for people a((essing our seivi(es. and the people (lose to them. We also have a network of local faith leaders that we can (ontact upon request. 404 social worker support activities were undertaken in 202312024 Medi(al Outpatients Our specialist consultants offer outpatient support foi people living with a life-limiting Illne￿ Appointmenls are (ondu(ted from the hospice and out in the (ommunity, in(luding in people's home 539 physiotherapy support activites were undertaken in 202512024 Pall (all We provide a free 2417 helpline for people in Bainsley living with a life- limiting illness, and the people (lose to them. to seek spe(ialisl advice. "We always spend time with new admissions (hatting about their li kes and dislikes and helping to meet any nutritional needs they may have. We often hear from the people using the hospi(e and those visiting that something as simple as us asking whether someone enjoyed their meal or making something that isn't on the menu means a lot to them, but it'sjust second nature to us!" Barnsley Hospi(e (atering Team JJ JA> 15

Barnsley Hospice Annual Report 2023124 Championing the Needs of those Living with a Life-Limiting Illness In 2023124, we (ontinued our work to improve how we meet the needs of different people living in our (ommunities. Along with lo(al partners, we (ontributed to the Barnsley Dementia Annual Report to showcase the important role hospice care can play for people living with dementia. Pam's Story As part of this work, we were grateful that Pam shared her experience of Ihe care her partner of almost 30 years, Keith, received at the hospice. Keith was diagnosed with posterior (orti(al atrophy. also known ds Benson'5 Syndrome, dnd later developed a serious heart condition. He stayed on our Inpatient Unil lor two weeks and received symplom management foi his heart (ondition. "The hospice gave us moments we couldn't have elsewhere and reassured me that l (ould enjoy these times as we were surrounded by people who understood Keith. They listened to Keith and me, were patient and spent the time getting to understand the best way to support Keith. For me, the biggest thing was everyone at the hospice had time. No one ever made us feel like they were too busy to explain something or spend a bit longer with Keith, which is invaluable for people living with dementia. Looking after someone with detnentia is 2417. but knowing he was being cared for allowed me to rest and switch off when I got home. I felt so (onfident with the people looking after Keith that I knew I didn't need to worry about him., A word from our Dementia (hampion, Debbie As a society, we are likely to see a rising number of dementia diagnoses and more people receiving specialist palliative and end of life care with dementia as their primary diagnosis. Because of this, I think it's more important than ever to ensure there are designated members of the team to (hampion their needs. Most ifflportantly, I want to help people living with dementia have as much say in their care as possible, making sure they feel heard and understood. 16

Barnsley Hospice Annual Report 2023124 What Others Say About Us It matters what people say about us. All feedba(k helps US to identify what we are doing well and highlight Ihe areas we (an improve. Importanlly, it also helps us to understand the spe(ifi( needs of our (ommunity, including aspects of (ultural diversity and Ihose most at risk of health inequalities. You can read more about the feedba(k we received in 2023124 in our Quality A((ount& but here are some highlights.. We received147 iompliments about our a(tivities between July 23 - March 24 across our social media accounts. We received 527 iompliments about our services. The common themes we identified were, good standards of (are provided on IPU, users of The Orangery feel supported, (elebration of the services our (atering team provided and the benef its of our Counselling Service. Following a meeting with Healthwatch Barnsley, we are pleased that they now attend the hospice on a quarterly basis to get feedback from patients and loved ones. This feedba(k will inform service developments and co-production of servi(es. An End of Life Focus Group was faiilitated at the hospice with South Yorkshire Integrated Care Board to understand what matters to patients and their loved ones in Barnsley Place regarding end of life (are in the hospice and community. In August 2023, we welcomed two special visitors to the hospi(e. We were (hosen from hundreds of other organisalions to receive a visit from Chief Executive of the CQ(, lan Trenholm, in recognition of ourjourney from inadequate to outstanding. It was a privilege to show lan and the team around the hospi(e and demonstrate the improvements we have made. lan noted thal il was evident staff caie deeply about what they do and how they do it. and said that we have a fantasti( team with a positive altitude lowards our (ontinued work lo improve our servi(es. Professor Violet Plattjoined us all the way from Australia where she 15 the (EO of Pdlliative (are Victorid. Looking to learn more about the hospice sector in the UK, Professor Platt asked the Care Quality Commission ((QQ for recommendations of outstanding organisations. and they suggested she visit Barnsley Hospi(e. Following her visit, Professor Platt Shared the following feedback with our Executive Leadership Team.. '1 wish I could bottle your leadership and take it ba(k to Australia with me. The warmth and welcome I have received from every single member of the hospi(e team is outstanding and really noticeable compared to every other organisation I have stepped in and out of - across continents!" 17

Barnsley Hospice Annual Report 2023124 Using Our Voice The lo(al (ommunity has been at the heart of the hospice since the very beginning and continues lo play a vital role in supporting our services to this day. (ommunicating with people throughout the borough and ftirther afield (onlinues to be a priority for the hospi(e. As well as sharing information about the 5erviies we provide and dispelling (ommon myths around h05pice care. it is important that we (ontinue to highlight the need for financially sustainable funding throughout the hospi(e sector In the UK, and raise awareness of the importance of publi( support. We (onnert wilh our key audien(es in a range of ways, using different channels to conne(t with different people. Our hospice and Retail Hub social media accounts allow us to conned with ovei 22,000 followers a(ross the channel& We in(ieased the amount of video and short-form content we posted on our Retail Hub TikTok and Instagiam platforms to help u5 reach new audiences. 22,000 followers a(ross our social media (hannels Our hospice web51te has grown throughout this period. with almosl 30 additional news items shared on the website alongside the existing information pages to keep people informed. We had over 56,000 users Vlslt the website, leading to a total of over135,000 page views. 56,000 users visited the Barnsley Hospice website In May 2023, we ran a volunteer iecruitmenl campaign. which was aimed at promoting volunteer opportunities throughout the oiganisation. As part of the (ampaign, we visited l(xal libraries to rea(h new audien(e& Throughout the year, we also engaged in national campaigns such as Dying Mattels Awarenes5 Week and Hospice (are Week. delivering key messages about palliative and end of life care. During Hospice (are Week, a (ommuni(ations pack was shared with partner organisalions to amplify our messages and two electroni( billboards displayed important facts about the hospi(e thioughout Ihe week. In a fantastii display of support, Barnsley Metropolitan Borough (oun(il lit the Town Hall oiange in honour of our hospi(e throughout the week. Sharing the Learning We have also used our voile to share key learning and best prattiies a(ross the hospice sector and beyond, helping us to move towards our strategic obje(tive of becoming a (entie of excellence for pallialive and end of lile care. Our Director of Nursing and Allied Health Piofessionals and Director of Human Resources and Organisational Development are now the regional leads for Hospice UK's Executive (linical Leads and Human Resour(es Leads networks respectively. This will enable us to have a strong voice both regionally and nationally. Our medical team has (ontinued to support palliative end of life care edu(ation to trainee doctors within Barnsley Distrid and in some instan(es, across the Yorkshire and Humber region. A hospice bank do(tor has also led and facilitated quarterly education sessions for Barnsley specialisl palliative care team5. 18

Barnsley Hospice Annual Report 2023124 The hospice's (lini(al staff have been providing education to clini(al (olleagues trom lo(al NHS Trus￿ This initiative provides relevant education and peer support for spe(ialist palliative (are leam members and supports team working across organisational boundaries over the district. Our Director of Nursing and Allied Health Professionals and IPU Ward Sister delivered a presentation at the'Let's Talk About Dementia (onfeien(e' to share more about the work we do to support people living with dementia, and their loved one We were pleased to host the regional National Association of (omplementary Theiapists in Supportive and Palliative (are (NA(TSPI) meeting in December. Our sUPPOrt and wellbeing team weie happy to facilitate this forum to share advice and knowledge and promote good practice. Digital Transformation: Better Connected Expanding and improving our digital iapabilities is a (tuiial part of enabling us to deliver (Mir ambitious strategy, helping us to work more effectively and efficiently. We introduced a new electronic patient record system. Systmone. at the hospice in Odober 2025. As an NHS England approved system, Systmone is used widely by many heallhcare providers across the country. Using the same system as many of our partners enables us to access electronically shared re(ords of other lo(al (are provideo such as GP& hospitals and in the iommunity, meaning betterjoined-up working and smoother transitions for those using oui servicek Throughout the year, we also introduced new elertronic systems to support (Mjr financial and HR pro(esses. These digital systems will increase and improve our ability to extract data and piovide accurate and timely retx)rt& Jè

Barnsley Hospice Annual Report 2023124 Our People We could not do without the wonderful staff and volurteers that make up #TeamHospi(e. Working together, our people are dedi(aled to ensuring spe(ialisl palliative and end of life (are is available lor people living with a life- limiling illness in Barnsley. We undersland the importanie of empowering our workfor(e and (reating the right conditions to enable them to suc(eed. To help us a(hieve thi5, one of our 5tralegic objedives is to (reate a (ulture where people (an Ihrive, and ultimatety become the employer of (hoi(e in the local area. Supportive workplace The wellbeing of our workforce is a priority for us, and we re(ognise the importance of ensuring staff and volunteers have access to a network of support resouries. This year, we have worked with loial partners to in(rease our health and wel1t￿Ing offer for

TeamHospi(e, including access to a free financial wellbeing hub and a helpline dedicated to menopause support. Our health and

wellbeing resources and other staff benefits were consolidated on a new page on Ihe hospice intranel. Updated values Staff and volunteers played an integral role in creating our new Sel of organi5ational values, which were approved by the Board in January 2024. Ea(h value has three related behaviours outlining how our workfor(e is expected lo art in theii iole, and how they (an expect those working alongside them to behave. Following Ihe introduction of our new values and in line with our 2023124 slrategi( priorities, we (ommissioned a third-party (ultural assessment for staff working in Ilini(al roles and those working on oui Inpatient Unit regularly. This (ultural asse55ment helped us to understand any potential barriers to embedding the new values. and an a(tion plan was developed in response to the findings. (ommunication and engagement Hearing our staff and volunteers, voi(es and keeping them up-to-date with hospi(e news remained a key (onsideiation for us this year. We engaged with teams and leaders to further develop our Staff Forum, creating a new format to ensure all teams are represented and foimalising our pro(es5 of gathering staff feedback. Staff representatives were nominated and appointed a(ross the hospice and we created a term of reference to provide increased autonomy to the new forum. Our Freedom to Speak Up Guardians and (hampions (ontinued to promote their roles throughout the hospiie, highlighting the importance of speaking up. A new Freedom to Speak Up module was launched on Vantage, allowing staff to submit Freedom to Speak Up forms online, allowing foi improved anonymity for those who do not want to be identified. We hold monthly Leaders. Briefings for the hospice senior leadership team and send two monthly elertronic newsletters to #TeamHospi(e, ensuring important information is distributed across multiple (hannels. In September, we held our second annual #TeamHospice Away Days. 20

Barnsley Hospice Annual Report 2023124 Recognition and celebrating success At the hospi(e, we want to attra(t and retain the kst people to join our team. Wilh this in mind, we identified ways to improve our pay and re(ognition strategies. In 2023, the Exe(utive Leadership Team condurted a job evaluation exer(ise to ensure people were being fairly rewarded for their roles, implementing consisten(y a(r055 the organi5ation. After (onsidering affoidability, the impad of the (ost of living (risis on staff, and the ability to attract and retain staff, the Board ol Trustees agreed a 4% increase lo our salary bill for 2024. 2023 was also an award-winning year for us and were delighted to (elebrale the following successes: Volunteer gardene Our volunteer gardeners won GOID in the (haritable E5tdblishtnents (ategory of the Yorkshire in Bloom awards onie again. We are so grateful to the fantastic team for helping us to keep our outdoor spaies a lovely place for patients and visitors to spend time. Proud ol Barnsley Awards We were bursting with pride to receive Iwo awards at the annual Proud of Barnsley Awards! Our Fundraising Team came home with the Mayor of Batnsley's Special Award and our Retail Team won the Green Hero award for their work to promote sustainability in the area. A special shout out to Jenny Hampshire, hospice volunteer, and the volunteer gardening team. who were a150 finalists in their categorie& Best (ompanies Following the roll-out of the b-Heard survey in Marih 2023. we received our final Best Companies 2023 iesults in November. g Number 20 of the Top 25 Charity Organisations- Nationally Number 50 of the Top 50 companies to Work For in Yorkshire & The Humber a(ross all sizes and sectors. g Number 98 of the Top100 Best Mid-sized Companies- Nationally Progression and development At the hospice, we believe in providing our workfor(e with opportunities to develop and progress in their roles wherever possible. To create new (areer pathways for our Ilinical teams, we implemented a number of developmental roles on our Inpatient Unit, su(h as Trainee Nursing Associates, Nursing A550(iates, three Ward SisterlNurse in (haige posts and a Ward Manager.

Barnsley Hospice Annual Report 2023124 Training opportunities were also piovided for staff and a culture of learning and development continues to be implemented and embedded through the organisalion. Two members of staff are (urrenlly undertaking a Master's degree relevanl to their role, and a number of others are enrolled on diplomas ielated to their profession. We also developed a Healthcare Assistant {H(A) progression programme in conjunction with South Yorkshire hospi(es, which will improve their knowledge and skills relating to end of life care. and 5UPPOrt their (areer progression. We (urrently have 2 members of our H(A woikfoi(e going through this iourse. 'During my personal and professional life, I've been involved in hospices which influenced me to apply for a position and give back the (are I received and witnessed. The hospi(e has also funded my training to become a Nursing Associate, which is great for my personal development and helps me to progress in my (areer and (ontinue my commitment to the hospi(e and Inpatient Unit." Be(ky, Health(are Assistant at Barnsley Hospi(e Volunteers Our volunteers have been at the heart of the hospice from the very beginning and they remain ju51 as important to this day. This year, we developed and implemented our volunleer strategy to oulline a clear dirertion for growing and supporting our volunteer workforie. We were pleased to wel(ome new volunteers to #TeamHospi(e and inciease the number of roles that we have available for volunteers. New volunteer roles include IPU Ward Assistants, well1￿1ng Support and Beftiender& We also reviewed our existing volunteer role profiles to ensure we are clear on our expectations, and that both the hospice and our volunteers get the most from our volunteer roles. "It gets us out of the house, but that's not the main thing. Our favourite thing is meeting everyone and having fun. We've had so many good laughs between us, with both the staff and customers." Alan and Lynn, Volunteers at Barnsley Hospice 01 22

Barnsley Hospice Annual Report 2023124 Equality, Diversity and Inclusion We have (ontinued our work to make sure Barnsley Hospi(e is an open and in(lusive organi5ation, where everyone feels sale, supported and welcome. The importance of our equality. diversity and in(Iu5ion (EDI) work is (hampioned by our Board of Twstee5 and the Executive Leadership Team, who identified EDI as one of our 2023124 strategic priorities. As a result, our iommitment to EDI is considered at both a strategi( and operational level throughout the hospiie. taking into a((ount the needs of (Mir workfoi(e, servile users, supporters, (ustomers and the people of Barn51ey. Our EDI Working Group was established in 2022 and its membership is made up of staff and trustees and is (haired by our Dire(tor of Human Resour(es and Oiganisational Development. Throughout the year, they met on a monthly basis. Some highlights from our EDI activities We conducted our first Diversity Questionnaire to ￿tter understand the needs of our workforce. We reviewed and updated our servi(e usei feedba(k surveys for oui clinical servi(es to (apture equality monitoring data. Our EDI Working Group created a 'Stop the Shift. presentation to provide key edu(ation points to hospice leaders, who then shared the presentation with their teams. We celebrated Pride Month and attended Barnslev Pride for the first time. We reviewed the a((essibility of our prinled leaflets and (reated easy-read and translated versions where required. We updated our hospi(e logo and gave our website a new look to improve accessibilitv. In January 2024, we held our first quarterly Faith Leadeis. meeting to work with different communitie5 and ensure our Services meet the needs of our lo(al area. Our EDI Working Group developed an Equality, Diversity and In(lusion strategy, due to be approved by the Board in May 2024. arn51rne Ho_spice su RNSLEY ospi IA orts PRIDEP-

Barnsley Hospice Annual Report 2023124 Raising Funds We are proud that our servi(es are free of (harge at the point of delivery for those who need them. Despite common misconceptions, like many othei hospices in the UK, we are nol part ol the NHS and need to independently raise two-thirds of our running (osts ea(h year on average. We (ould not do thi5 Wlthout our amazing supporters, who help us raise this total through things su(h as donations, planning fundraisers in the iommunity, attending our events, leaving gifts in their Will and shopping at our Retail Hub. In 202312024, our supporters helped us raise an incredible £1,909,558 through donatioTrs, legacies, playing our Lottery and shopping at our Retail Hub. Local Partners Our hospi(e was established by a group of local people who were passionate about Ihe people of Barnsley. 30 years later, we remain focused on serving our (ommunity and woiking with other key partners to ensure spe(ialisl palliative and end of life care is available to all. Barnsley F( Barnsley Football Club wel(omed us on(e again lor the annual Bainsley Hospi(e Takeover Day. For one day only, Oakwell turned orange and an incredible £2,15L54 was raised in support of hospice (dre. The team also paid the hospice d VlSIt in December to spread some festive (heer. The Mayor of Barnsley We were delighted to be selected as one of the Mayor of BaTnsley, (oun(illor Jaffles Michael Stowe, Ihosen (haiities in May 2023. As well the Mayor and Lady Mayor attending many hospice fundraising events thioughout his term. a highlight was the Mayor's sponsored walk, in which he raised an incredible £1,500 for Barnsley Hospice by walking the Barnsley boundary- (ILKking up 30 miles in the pro(ess. Patrons In April 2023, we announced two new Hospice Patrons- Lord Lieutenant of South Yorkshire. Professor Dame Hilary (hapman DBE and Dan Jarvis MBE, MP for Barnsley (entral. We are honoured to have Dame Hilary and Dan Jarvis helping us to taise awareness of our setvices and support our fundraising adivities. Barnsley Metropolitan Borough (oun(il In February 2024. Barnsley Council announ(ed us as the charitable partner of the fiist Barnsley Iok event in many years. 50 (harity places were filled by 5UPPOrters taking part to represent and raise funds for Barnsley Hospice. 24

Barnsley Hospice Annual Report 2023124 Retail Our Retail Hub (onlinues to go from strength to strength. raising vital funds for the hospice. Thank you to the customers who shop and donate at oui hub in Dodwoith. *o/i v i(Jt In June, we launched our se(ond A Heart as Big as Barnsley (ampaign, working with local designer Josh Griffin to (ieate on&off pie(es by printing a (ustom design on plain t-shirts, sweatshirts and hoodies donated to the Retail Hub. IOTATION IOIATIOI In December 2023, we launched a monthly pop-up shop at Barnsley College. raising £l,71K) in the first week thanks to the generosity of staff and students at the (ollege. In January 2024, we opened Rotation @ The Hub, a (urated area of our Retail Hub showcasing designer, vintage and handpi(ked high-street piece& The Mayor of Barnsley offi(ially (ut the ribbon and lo(al stylist, Katie Portman, joined us for the launch. An inciedible £2,000 was generated through 5ale5 from Rotation Cal The Hub on the orRning day. and it ha5 (ontinued to be a success since. Events Festive Fundraisers We (ontinued to focus on challenge events and fundraising Initiatives throughout 2023124. A re(ord-breaking 9,400 people took part in our festive Elf Run throughout NOVem￿r and December 2023, generating an outstanding W,(#)0 in support of our (are. (hallenge Events Our fantasti( supporters took part in a number of adrenaline- fuelled fundraisers through the year. Some stand out highlights were our Snowdon Sunset Trek, which raised over £l,l(NJ, 9 skydivers who took to the skies in June 2023 to raise £5,654, and our15 runners who participated in the i(onic Great North Run. iaising £6,025. Once the New Year was upon us, it was time for our Tiee(yile fundiaiser, which raised over £5,500 through the colleition of almost 400 (hristmas trees throughout the borough. What's more, the (hippings fiom the trees were reused for horticultural purposes. A huge thank you to S. Thompson Tree Servi(es. Clearan(e and (lean Up, Rapid Response Telecoms Ltd., and lountrywide Health(are foi supporting the event.

Barnsley Hospice Annual Report 2023124 Corporate We are in(redibly grateful for the (orwrates that supported the hospice throughout the year. Whether it was by supporting a hospi(e event. making a donation or a gift in kind, the support of the Barnsley business (ommunity makes a huge differen(e. A((umulator Challenge 20 team5 took part in our 30th Anniversary Accumulator (hallenge in March 2024. raising £25,024 throughout the month. Using a £30'1oan', the teams had the month of March to fundraise as much money as possible for the hospi(e. From Tes(0 Barnsley arranging an 80s flash mob lo Veezu Taxis donating a peicentage of all Bar[￿leY fares throughout the month, the teams (ertainly did nol dI￿ppoInt. Donation Drop-off We are always looking for ways to make donating to our Retail Hub as a((e5sible as possible, and were in(redibly grateful Ihat Glass Onion Vintage and (ountrywide Healthcare both launched donation drop-off points for the Retail Hub in their stores. Golf Day In May 2023, we teed off for our annual Golf Day at Silkstone Golf (lub. 21 teams, predominantly local businesse5. tix)k part and helped to raise over £8,OLNI. A special thank you to Lifetime Financial for sponsoring the event on(e again. Individuals We are overwhelmed by the wondertul support individuals showed the hospice, throughout Ihe year. 'Iii¥ Grace braved the shave in memory ol her Dad, Robert (Bob). who was (ared for at the hospice. Graie raised an in(iedible £551.39 for the hospice, and we (annot thank her enough. In De[eM￿r 2023, Wayne Exley set off on a mammoth 3-month fundraising (hallenge, cy(ling over 4,000 kilometres from santiago, (hile, to Ushuaia. Argentina-the southernmost city in the world. Wayne raised just over £2.000 for the hospiie in memory of his sistei-in-law, Patri(ia, and Ilose friend. Howard. who received outstanding care at the hospice. 26

Barnsley Hospice Annual Report 2023124 In Memory Our Light up a Life appeal offers a poignant way to fundraise in memory of a loved one ea(h yeai. 562 donations were made throughout the appeal. raising over £Z9,1)00 for the hospice. Hundreds of people joined us for our services at 5t Mary's Church and Barn51ey Hospice for uplifting readings and performances from lo(al singers su(h as Tom Masters and Izzy Watson. Megan and Beth's Story We were incredibly grateful for Megan and Beth, who shared their family's experien(e with the hospice as part of the appeal. 'Yhe hospice did so much for the whole family, and they made it as normal as possible for us to be together, even at the saddest times. We (ould feel how much everyone cared, and there was always someone there to support us in whatever way we needed. We have experienced firsthand why the hospi(e is so important, and we now want to make sure anyone who needs their support (an ac(ess it. By dedi(ating a light, your donation will help to make a huge differen(e to families like ours., Megan and Beth Gifts in Wills Leaving a gift for the hospice in your Will. no matter how big or small. helps us lo (ontinue providing spe(ialist palliative and end of life care for the people of Barnsley. In 2023124, we received £296,020 in legacie £296,020 received in 2023124 from legacies Lottery Our weekly hospi(e lottery raised £258,992, with an average of 4,646 entries per week. £258,992 raised from our weekly lottery Grants and Trusts (Non-NHS) We saw a significant increase in oui Granls and Trusts throughout Ihe year after welcoming a Giants, Trust and Philanthropy Manager to our Fundraising Team. We received £136,550 through non-NHS gran £136,530 raised though non-NHS grants

Basnsl&y-Hospice Annual Report 2023124 Trustees, Report 28

Barnsley Hospice Annual Report 2023124 How We Are Governed Our Board ol Trustees is iomposed of individuats with a range of professional experience, who volunteer their time to oversee the overall strategi( dire(tion of the hospice. In line with the Memorandum of Arti(les of Association, trustees are appointed by the Board and are responsible for the effertive governance of the (harily. The Board are not involved in the day-to-day opeiational iunning of the hospiie, whiih they delegate to the Ihief Executive Offi(er and (hief Nurse and the Executive Leadership Team. The Board holds the (hief Exe(utive Officer and (hief Nurse to a((ount. ensuring the hospi(e is managed effectively and responsibly and seeking assuran(es on all aspecls of the hospi(e's activities. A Board Assurance Framework was developed in 2023. which outlines a (lear process for the Board of Trustees and its sub-committees with assurance (positive or negative) in respect of delivery of all four of its Strategii Obje(tives. The aim of the document is to enable trustees to answer the question "do we really know what we think we know?" The Board of Trustees and sub-committees meel bi-monthly. The (hail meets formally with the Chief Executive Offi(ei and Chief Nurse at least once a month. Recruitment and induction Trustees are appointed based on theii professional experience and expertise, (ommunity involvement and their (ommitment to the work of Barnsley Hospice and the 5ertoi more widely. Once appointed. ttustees will usually identify particular areas of interest relevant to their experience, and have an elevated focus on adding value in Ihese area Trustees undertake a full and thorough indurtion, overseen by the Chair. whi(h involves mandatory and statutory training aligned to their role. They also receive a handbook (ontaining planning and finan(ial documents, national guidance about being a trustee and other information relevant to the hospi(e. Trustees see the work of the hospi(e first-hand and are given opportunities lo engage with the hospice's adivities, servi(es, staff and volunteer5. and service users- where appropriate. A Board Development Piogramme is in plaie to ensure the hospi(e is well-led, and tiustees are required to proa(tively undertake an annual skills audit and review their own performance iegularly. Senior management remuneration Pay awards for the workforce are recommended by the Exe(utive Leadership Team (ELD to the Board via the Finan(e and Resouries (ommittee with supporting evidence and rationale. No recommendations are made by ELT for setting their own pay or remuneration, ex(ept on o((asions when an offer is made to forfeit any award. Instead, the Board of Trustees take responsibility for making any such detisions foi key senior management personnel based on organisation perfoifflance, affordability and sertor ben(hmarking exercise

Barnsley Hospice Annual Report 2023124 Our (ommittees The hospi(e has two Board sub-(ommittee5, ed(h with two (ledrlv defined goveinan(e groups reporting into them, establishing formal and efficient escalation routes to the Board. Ea(h sub-committee is chaiied by a trustee with expertise in the relevant area. and membership is made up of trustees and members of the hospice's Executive leadership Team. The Finan(e and Resources Committee oversees the strategic delivery of the hospiie's financial. income generation, human resources. organisalional development and fa(ilities aspects of the hospi(e's activitie The Governance and Quality (ommittee oversees the delivery of the hospi(e's objeclives relating lo Ihe quality, effectiveness and safelv of the Clinical services it provides. Board of Truslees Exe(utive Leadership Team (hair: Alison Salt (hair: James Sherifl Governance and Quality (ommittee Finan(e and Resources Committee Quality Improvement and Patient Safely Gioup Inforniation Governan(e Gioup HR and Facililies Group Engagemenl Group 30

Barnsley Hospice Annual Report 2023124 Finan(ial Review The Financial (hallenge The financial context remained (hallenging during the (ourse of the yeai, and costs in general have iontinued lo increase beyond long-teim assumptions. The hospi(e is proud of its achievement in providing excellent services, which is reflected in Ihe IQ( rating of outstanding care provision. The bdlan(e that needs to be achieved to ensure high standards ol G]re and finan(ial stability is tTk]de more diffi(ult in the volatile e(onomic (limate hospi(es throughout the UK are facing. The Board of Trustees continued lo invest in growing the (apa(ity and (apability of staff, systerrG and processes to support the hospice's priority of providing high-quality and effedive care. (onsequently, the hospiie has delivered a financial deficit in 2023124, as expected. It is (on(erning to note that Hospice UK reports the whole UK Hospice Sedor is likely to record a national defi(it of approximately £75m in the Year. Furlher investment will be required to support the growth and expansion of Ihe Iharity. We know th31 government funding via the NHS is unlikely lo increase and we will need to be crealive in our approach to being sustainable and resilient SO that Bainslev Hospice's future is assured. The deficit for 2023124 has lallen by 45% compared lo 2022125, moving ttom a defi(it of £1,003,013 Q022125)10 £548,860 Q025124). In light of the ongoing (hallenging financial context and the continued investments required to maintsin high standards of care, the trustees (onsider this a good vear-on-year Iiend in finaniial performani Financial Performance 2023124 Total income up The hospice has reduced the year-on-year deficit by improving financial wrformance across many areas of activity. In summary, total in(ome has incieased by £0.68m, to £4.04m (£3.36m 202), while total expenditure only in(reased by £0.22m, to £4.59m (£4.37m 2023), leading to a reduction in the deficit by £0.45m to £0.55m {£I.OOm 2025). The resultant net ieserves are £7.84m al 31 March 2024. £0.68m Total deficit down £0.45m (haritable and (ommissioned Services Income Total iniome from the main NHS giant and other mu(h smaller NHS iommissioned in(ome in(reased by 5.1% to £1.87m (£1.78m 2025) which equates to less than half of the hospice's total running co5￿ This is insufficient and means that the hospice must rely on charitable donations to pay for the majority of our vital work Fundraising Income In(ome (ex(l NHS Grants) - £m The most positive area of financial performance is the increased revenues generated from donation& grants and lega(ie& The hospi(e has invested and recruited to identify opportunities lo grow in(ome from giants and donations, and the payback has been immediate. Total in(ome across all fundraising activity- in(luding donations grants and legacies (ex(luding NHS, retail and lottery)- has grown by £0.32m to £1.18m. Fundraising (osts across these activities only increased by £0.13m lo £0.69m, therefore the increased (ontribulion in the year is £0.19m. rising to a total net contribution of £0.49m. Ir￿lTry￿ bY4ts11n

Barnsley Hospice Annual Report 2023124 Trading Income In(rease in Income (excl NHS Grants) - £m Our retail and lottery performanie (ontinues to make progres& with revenue increasing by £0.02m to £0.7m. The net (ontribution from retail is £0.5m which continues to be one of the highlights in trading and fundraising performan(e ￿(ause the hospice operates only one retail outlet. Tr*rylr(fyTe ll Ir¢mr4h Investment Income Improved stability in the finan(ial markels has led to a re(overy in the performance of long-teim bond and stock investmen Additionally, bank interest rates have been at Iheir highest point throughout the last decade and short and mid-term deposit account returns have been relatively good. However. the real- time value of money is negatively impa(ted by high inflation. Investment returns have increased to £0.26m, up by £0.24m compared to 2022123. rj Expenditure Breakdown - £m Expenditure Direct (osts of all charitable activities amount to £2.03m before allo(ating apportioned support iosts. Diied iosts of all the (ommer(ial fundraising adivities amount to £0.64m. The total overhead (ost is £1.93m, which is apportioned aiross the main income generation a(tivitie5. The trustees are mindful that when the hospice was rated Inadequate by the (Q( in 2021, it was no (oinciden(e that expenditure across (ore activities and supporting departments had not kept up with inflation. and had been reduced below minimum manageable levels in some areas. In acknowledgement of this fact, expenditure and inveslment over the last two years increased significantly to ensure services were restored to- and maintained at- bettei than the minimum required levels. An example of increased investment in our servile provision is the new and necessary roles the hospiie has re(ruited, such as 3 additional Sister posts to ensure senior nu15ing leadership is available on the inpalienl unit across the 7 day week. This 15 a signifi(ant investment and will be a constant demand on cash resour(es in Ihe future. Some (apilal improvement proje(ts are also ongoing, suih as the £0.12m investment in phase one of the Systmone rollout which went live in O(tober 2023. Phase two will continue throughout 2024. All these budgeted costs are significant investments in vital resources, whiih contribute to maintaining the highest standards of care and (ontinuing to improve our setviie offer. In the year, direct expenditure on (haritable setvices amounted to E2.02m. which is 51.3% of all iosts, excluding dirert fundraising costs. Fundraising costs were £0.6m, amounting to13.8% of all COS￿ Consistent with previous years, all overhead support (osts are allocated to charitable servi(es and fundraising activities on a 76-24 basi& The tiustees will review the (ost apportionment meth￿OI0g¥ in the coming year to ensure it is relevant and appropriate. however. with Charitable costs likely to be maintained at (urrent levels. there will be increased focus on improving revenues from fundraising and trading activities. 32

Barnsley Hospice Annual Report 2023124 Investment Policy The investment poli(v remained unchanged in the year and market (onditions for non-liquid markel inveslments strengthened during the year, whiih has positively impacted the valuation in the yeai. The trustees (ontinue to review the overall investment policy, along with the risk appetite related lo the opeiational investment Strategy. With a further defi(it recorded in the year, the level of funds available for investment has fallen on(e again. Consequently, as in previous years. the focus (ontinues to be on lower-risk investments with medium-term access to cash for the majoiity of the readily available reserves. Reserves Policy Barnsley Hospiie (ontinues to adopt a reseives strategy that will maintain enough available free (ash to (ovei expenditure needs in the short to medium term. Trustees continue to ensure the hospi(e delivers high levels ol service and drives the ne(essary plans to increase income. Higher in(ome performan(e will lake two more years to deliver which, in turn, will (reate a more stable and sustainable environment to manage all reserves of (ash. The trustees (ontinue to ensure the necessary balance between short-term lash demands and medium investment needs is met by managing the designated reserves strategy created last Yeai. Out of the remaining £7.8m reserve& the Trustees have allocated £2.8m into designated funds. which will support continued high levels of service and improve fundraising performance over the next two year& The designated funds are held as part of the unrestrided fund& Restricted in(ome is recognised when it has been awarded and is matched to relevant expenditure in line wilh a donorf5 eXp￿tationS/Wi5he5. At the balance sheet date. the total iestrided reserves are £0.14m and the total unrestii(ted reserves are £7.7m. The reseNe fund table included in note 22 of the financial statement outlines the available ftinds within each fund Category. The objedives of the designated funds are outlined as follows. Designated Funds Organi5ational Support This fund is to support the organisation with increased (osts over the next three years as we build the infrastructure ne(essary to deliver an outstanding oiganisation. In(ome Generation This fund is to develop income generation through new and existing income streams that are sustainable and resilient to economic and social challenge& This ftind will be used ovei the next three veals to 5UPPOrt a new strategy for sustainable income streams. Service Development This fund is to support the developmenl and testing of new service delivery models. The fund will support the ongoing development, testing and planning of servile Building and Maintenance This fund is designated for the purpose of maintaining and updating the existing hospice building and surrounding Information Technology The (harity has a number ol IT systems and hardware that need repla(ing or upgrading to develop greater relian(e, fvnctionality and effi(ien(y to support the services we deliver and the way in whiih we work, now and in the futuie. 33

Reference and Administrative Information Registered (harity Name: Barnsley Hospice Appeal Registered (harity Number: 700586 (ompany Number. 02274925 (ompany Type: (ompany Limited by Guarantee Registered Address:104-106 (hui(h Street, Gawbei. Barnsley $75 2RL Dornllnt (wny Delalls: Barnsley Hospice Trading Limited This Trustees, Report also meets the requirements of a Dire(lors' Report for Companies Art puipose Trustees Carole Gibbard, (hair of the Board James Sheriff. Vi(e (hair of the Board Amanda Edwards Beverley Geaiy Tracey Keys June Lovett lan Meade Alison Salt Melvyn Lunn, Vice Chair of the BoaTd (resigned 2 September 202 Jon Crossland (appointed13 Seplember 2023 and resigned 21 March 2024) Julia Bell (appointed10 January 2024 and resigned15 February 2024) Tom Aimitage (appointed13 September 2021 James McGowan (appointed13 September 202 Paul Hin(h(liffe (appointed10 July 2024) Sarah Jewitt (appointed10 July 2024) indi(ales member of the Finance and Resour(es (ommittee indi(ales member of the Governance dnd Quality (offlmittee Martine Tune, (hief Executive Offi(ei and (hief NuTse Sarah Ma(Gillivray, Dire(toi of Governance and OualitylDeputy CEO Ross Fletcher. Dire(toi of Nursing and Allied Health Profe55ionals Stephen Hall, Dirertor of Human Resources and Organisational Development Chns Harrison, Finan(e Dire(tor (appointed11 Mar(h 2024) Isabel Hartland, Diiedor of Finance and Income Generation (resigned16 June 2025)

Barnsley Hospice Annual Report 2023124 Risk Management The Board of Trustees has established pio(esses to assess business and (ortyjrate risk. Accordingly there is a robust framework of risk assessment implemented across the whole business operation that is primarily overseen by the Governance and Quality (ommittee, but with relevant support by the Finan(e and Resour(es (ommitlee. The major operational comwnents of the risk management strategy are monitored and managed using a Board Assuran(e Framework and an Integiated Risk Register, which are updated and reviewed each month by the ELT and every two months by the Governance and Quality and the Finance and Resources committees. The ELT aim to mitigate key risks as outlined on the risk register and all changes to identified risks and any escalation of issues are reported to each tneeting of the Board subcommittees via a detailed formal report dnd to each meeting of the main Board via the subcommittee highlight and escalation reports. The Main Board also receives a detailed and formal report on the Board Assurance Framework at ea(h meeting. A wide range of poli(ies and priKeduies have been documented and approved lo minifflise risk and ensure compliance with legislation and regulatory requirements. Spe(ifii poliiies relating to tisk include a (orporate risk management policy, standing finaniial instru(tions and policies. health and safely poli(ie& informalion governance and media policie5. patient and clinical policies and human resource5 policies. Governing Document Barnsley Hospice Appeal is a (haiitable (ompany limited by guarantee and registered as charity in England and Wales. The (harity's objectives are spe(ifically restii(ted to the relief of si(knes5 and the preservation of health among people residing in the Barnsley region. The (ompany was established under a Memorandum of Association and is governed under its Articles of Association, to ensure that appropriate Consideration was given to tenures and su(cession planning for the (hair and trustees. Public Benefit The trustees are mindful of the (harity commission's general guidan(e on publii benefit and are (onfident that this report. in its entirety. appropriately refleds publi( benefit in relevant detail when describing the purpose, objectives, stralegic plans, serviceslaclivities and future plans for enhancing service delivery. Fundraising Standards Barnsley Hospice employs a (ore fundraising team to develop. promote and run a range of fundraising iampaigns, with the assistanie of volunteers and the support of our loial iommunity. We iommunicate with our supporters and keep them informed of upcoming event5 using direct mail and email marketing. We review the frequency and appropriateness of oui (ommunications and provide an option for supporters to'opt-out, of our marketing (ommunications. On some oiiasions. we will (onla(t supporters using legitimate interest if it is in line wilh best pra(ti(e and is deemed appropriate. For our weekly lottery, we have a self-exclusion form on our webslte for gambling-related piodu(ts. Door-lo- door (anvassing and (ash (olledions are done in line with the Gambling Commission and Fundraising Regulator requirements. Our lottery and raffles are promoted in line with the Gambling (ommission guidelines. We are registered with the Fundraising Regulalor and work in a((ordan(e with the Code of Fundraising Prartice, and the ￿5t pra(ti(e laid out by the Hospice Lotteries Asso(iation, and the Institute of Fundraising. We received O suppressions of contacl through the Fundraising Regulalor in this yeai. Our supporters are very important to us. and we welcome all feedback to ensure we continually improve our fundraising adivities. 35

Barnsley Hospice Annual Report 2023124 Auditors Kingwood Allotts Limited, Sidings (ourt, Doncaster, DN4 5NU Solicitors Ward Hadaway LLP, Sandygate House,102 Quayside, Newcastle Upon Tyne, NEI 3DX Bankers Virgin Money, la Peel Square, Barnsley, S70 2PL 5antander pl(. 3 Queen Street, Barnsley, 570 IRJ Investment Managers Lifetime Financial Management Intermediaries Ltd. Lifetime house, Great (liffe Road, Barnsley, S75 3SP Related Parties Barnsley Hospice Trading Limited is a wholly owned subsidiary ol Barnsley Hospiie Appeal and il ceased trading on 31 March 2018 when all trading activity become part of the (harity. The subsidiary lompany is dormant, with registered company details- Barnsley Hospice Trading Limited Company Number 07347654 Registered Offi(ei104-106 (hur(h Street, Gawber. Barnsley, S75 2RL Going (on(ern and (ashflow The 2025124 financial statements have been prepared on a going concetn basis. Whilst we have recorded a deficit in the financial year our underlying operational performance was Consistent with our planned budget deficit. Our planned and continued focus on improving and maintaining high quality delivery in (ore services has (ontributed to the re(orded defi(it and, as stated in oui plans last year we have designdted funds to maintain and invest in the long-term performance of the H05pi(e. We will (ontinue to invest from our designated funds for the next two years and a((ordingly we will continue lo re(ord deficits over that period. The Board of Trustees have prepared forecasts of iniome and expenditure and a (ashffow in accordance with the assumptions outlined above and subje(ted these fore(asts lo sensitivity analysis which shows that they have sufficient reserves to be able to (onlinue for the foreseeable future. The Board will (ontinue to monitor the impdd of wider mdcro-e(onomi( fattors on income and expenditure and will take appropriate artion as necessary. Statement of Trustees, Responsibilities The trustee5 (who are also diredors of Barnsley H05pice Appeal for the purposes of iompany law) are responsible for preparing the Tiuslees. Annual report (in(luding the Stialegic Report) and the finan(ial statements in accordance with appli(able law and United Kingdom Accounting Standards. (ompany Law requires trustees to prepare financial slatements for each financial year, which give a true and fair view of the slate of affairs of the Charitable (ompany and of the in(oming resources and appliiation of resour(es, in(luding the income and expenditure, of the charitable company for that period. In preparing these financial statements. the trustees are required to: Sele(t suitable ac(ounting policies and then apply them (onsistently. Observe the methods and principles in the (haiitie5 SORP 2019 (FRS102)- 36

Barnsley Hospice Annual Report 2023124 Make judgements and estimates that are reasonable and ptudent: State whether applicable UK Accounting Standards have ￿en followed, subject to any material departures disclosed and explained in the financial statements. Prepare the finan(ial statements on the going con(ern basis unless il is inappropriate to presume Ihat the Charitable (ompany will (ontinue in operation. The trustees are responsible for keeping adequate a((ounting ie(ords that disilose with reasonable accuracy at any time the finan(ial position of the charitable Company and enable them to ensure that the financial statements (omply with the (ompanies Ad 2006. Thev are also responsible for safeguarding the assets of Ihe charitable company and hence for taking reasonable steps for the prevention and dete(tion of fraud and other iiiegularities. In so far as the trustees are aware- There is no relevant audit information of which the (haritable (ompany's auditor is unaware,. and The trustees have taken all steps ne(essary to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. The trustees are responsible for the maintenance and integrity of the Corporate and finan(ial information included on the charitable company's website. Legislation in the United Kingdom governing the preparalion and dissemination of financial statements may differ from legislation in otherjurisdi(tions. Auditor Appointment The Auditor, Kingswood Allotts Limited. is deetned to be reappointed under section 487(2) of the (ompanie5 Ad 2006. Mis ( Gibbaid (hair of the Board of Trustees 37

Barnsley Hospice Annual Report 2023/24

Financial Statements

38

Barnsley Hospice Annual Report 2023/24

Company registration number: 02274925 Charity registration number: 700586

Barnsley Hospice Appeal

(A company limited by guarantee) Annual Report and Financial Statements for the Year Ended 31 March 2024

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Barnsley Hospice Annual Report 2023/24

Report of the Independent Auditors to the Members of Barnsley Hospice Appeal

Opinion

We have audited the financial statements of Barnsley Hospice Appeal (the 'charitable company') for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law, United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’.

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company's ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

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Barnsley Hospice Annual Report 2023/24

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the Report of the Trustees has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

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Barnsley Hospice Annual Report 2023/24

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Date

Mark Garrison BCom FCA DChA (Senior Statutory Auditor) for and on behalf of Kingswood Allotts Limited, Statutory Auditor Chartered Accountants Sidings Court Lakeside Doncaster South Yorkshire DN4 5NU

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Barnsley Hospice Annual Report 2023/24

Statement of Financial Activities for the year ended 31 March 2024

Incorporating the Income and Expenditure Account

----- Start of picture text -----
Note Unrestricted Restricted Total Total
funds funds as restated
2024 2024 2024 2023
£ £ £ £
Income and Endowments From:
Donations and legacies 3 989,304 190,760 1,180,064 859,481
Charitable activities 4 1,797,853 75,549 1,873,402 1,777,326
-
Other trading activities 5 729,494 729,494 705,567
-
Investment income 6 260,276 260,276 20,187
Total Income 3,776,927 266,309 4,043,236 3,362,561
Expenditure On:
-
Raising funds 7 (1,106,727) (1,106,727) (1,018,699)
Charitable activities 8 (3,297,497) (187,872) (3,485,369) (3,346,875)
Total Expenditure (4,404,224) (187,872) (4,592,096) (4,365,574)
Net income/(expenditure) for the financial year (627,297) 78,437 (548,860) (1,003,013)
- -
Transfer between funds 264,634 (264,634)
Net movement in funds (362,663) (186,197) (548,860) (1,003,013)
Reconciliation of Funds
Total funds brought forward 8,070,357 321,915 8,392,272 9,395,285
Total Funds Carried Forward 22 7,707,694 135,718 7,843,412 8,392,272
----- End of picture text -----

All of the charity’s activities derive from continuing operations during the above two periods. The funds breakdown is shown in note 22.

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Barnsley Hospice Annual Report 2023/24

Balance Sheet as at 31 March 2024

----- Start of picture text -----
||||| |---|---|---|---| |Note|2024|2023| |as restated| |£|£| |Fixed Assets| |Tangible assets|15|2,302,083|2,327,115| |Investments|16|870,767|816,125| |Total Fixed Assets|3,172,850|3,143,240| |Current assets| |Stocks|17|-|-| |Debtors|18|397,085|945,299| |Cash at bank and in hand|4,579,233|5,383,956| |Total Current Assets|4,976,318|6,329,255| |Creditors: Amounts Falling Due Within One Year|19|(305,756)|(1,080,223)| |Net Current Assets|4,670,562|5,249,032| |Total Net Assets|7,843,412|8,392,272| |Charity Funds| |Restricted funds|135,718|321,915| |Unrestricted funds|7,707,694|8,070,357| |Total Charity Funds|22|7,843,412|8,392,272| |EEE|

----- End of picture text -----

The financial statements were approved by the trustees, and authorised for issue on 11 September 2024 and signed on their behalf by:

Mrs C Gibbard Chair of the Board of Trustees

Mrs M Tune CEO/Chief Nurse

The notes on pages 46 to 61 form part of these financial statements. Company registration number: 02274925

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Barnsley Hospice Annual Report 2023/24

Statement of Cash Flows for the year ended 31 March 2024

----- Start of picture text -----
Note 2024 2023
as restated
£ £
Cash Flows From Operating Activities
Net income (548,860) (1,003,013)
Adjustments to Cash Flows From Non-Cash Items
Depreciation 15 122,818 114,286
Investment income 6 (205,634) (83,690)
Revaluation of investments (54,642) 63,503
(686,318) (910,940)
Working Capital Adjustments
(Increase) / decrease in debtors 18 548,214 531,549
Increase / (decrease) in creditors 19 (145,064) 49,197
(Decrease) / increase in deferred income 19 (629,405) 231,458
Net Cash Flows From Operating Activities (912,571) (98,737)
Cash Flows From Investing Activities
Interest receivable and similar income 6 205,634 83,690
Purchase of tangible fixed assets 15 (97,786) (103,354)
Net Cash Flows From Investing Activities 107,848 (19,664)
Net Decrease in Cash and Cash Equivalents (804,723) (116,374)
Cash and cash equivalents at 1 April 2023 5,383,956 5,500,330
Cash and Cash Equivalents at 31 March 2024 4,579,233 5,383,956
----- End of picture text -----

All of the cash flows derived from continuing operations during the above two periods.

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Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

1. Charity status

The charity is a private company, limited by guarantee, incorporated in England & Wales, and consequently does not have share capital. Each of the trustees is liable to contribute an amount not exceeding £100 towards the assets of the charity in the event of liquidation.

The address of its registered office is: 104 - 106 Church Street, Gawber, Barnsley, S75 2RL.

These financial statements were authorised for issue by the trustees on 11 September 2024.

2. Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) - (Charities SORP 2019 (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). They also comply with the Companies Act 2006 and Charities Act 2011.

Basis of preparation

Barnsley Hospice Appeal meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

Going concern

The trustees consider that there are no material uncertainties about the charity’s ability to continue as a going concern nor any significant areas of uncertainty that affect the carrying value of assets held by the charity. The most recent CQC inspection gave a rating of “Outstanding” which has given trustees confidence that issues highlighted in the previous inspection have now been resolved.

Income and endowments

All income is recognised once the charity has entitlement to the income, it is probable that the income will be received and the amount of the income receivable can be measured reliably.

- Donations and legacies

Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of performance by the charity before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period.

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Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Legacy gifts are recognised on a case-by-case basis following the grant of probate when the administrator/executor for the estate has communicated in writing both the amount and settlement date. In the event that the gift is in the form of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subject to the value of the gift being reliably measurable with a degree of reasonable accuracy and the title to the asset having been transferred to the charity.

- Grants receivable

Grants are recognised when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is recognised as a liability and included on the balance sheet as deferred income to be released.

- Deferred income

Deferred income represents amounts received for future periods and is released to incoming resources in the period for which it has been received. Such income is only deferred when:

- Investment income

Dividends are recognised once the dividend has been declared and notification has been received of the dividend due.

Expenditure

All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are directly allocated according to the relevant expenditure heading. Where costs cannot be directly attributed to particular headings, they have been allocated on a consistent proportionate cost allocation basis.

- Raising funds

These are costs incurred in attracting voluntary income, the management of investments and those incurred in trading activities that raise funds.

- Charitable activities

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Support costs

Support costs include central functions and have been allocated to activity cost categories on a basis consistent with the use of resources, for example, allocating property costs by floor areas, or per capita, staff costs by the time spent and other costs by their usage.

Governance costs

These include the costs attributable to the charity’s compliance with constitutional and statutory requirements, including audit, strategic management and trustees’ meetings and reimbursed expenses.

Taxation

The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

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Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Tangible fixed assets

Individual fixed assets costing £1,000 or more are initially recorded at cost.

Depreciation and amortisation

Tangible fixed assets costing £1,000 or more are capitalised at cost (or deemed cost). Cost includes costs directly attributable to making the asset capable of operating as intended.

Depreciation is provided on all tangible fixed assets, at rates calculated to write off the cost, less any estimated residual value, of each asset on a systematic basis over its expected useful life.

- Asset class depreciation method and rate

We have reviewed the accounting estimates for fixed asset depreciation and, as a result, have changed the method of depreciation to more accurately reflect asset use and life. Previously, depreciation was calculated using a reducing balance methodology for Motor Vehicles and Equipment, fixtures and fittings. Further, as outlined in note 15 below, depreciation calculations on land and buildings had previously been incorrectly applied, although the policy remains unchanged. The impact of all these change for the year ending 31 March 2024, is to increase the annual depreciation charge by £27,958. The method and rates going forward are:

Equipment fixtures and fittings straight line per annum over 3-8 years, depending on asset type/use Motor vehicles straight line per annum over 8 years Buildings straight line per annum over 50 years

Fixed asset investments

Fixed asset investments are share investments initially recognised at their transaction value and subsequently measured at market value at the balance sheet date. The Statement of Financial Activities includes the net gains and losses arising on revaluations throughout the year.

Stock

Stock is valued at the lower of cost and estimated selling price less costs to complete and sell, after due regard for obsolete and slow moving stocks.

Donated items held in the charity shops are not included in the financial statements until they are sold or distributed on the basis that it is considered impractical to measure the fair value of donated goods.

Trade debtors

Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business and are recognised at the amount expected to be received less future interest.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.

Trade creditors

Trade creditors are obligations to pay for goods or services that have been acquired in the ordinary course of business from suppliers and are recognised at the amount expected to be received less future interest.

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Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Fund structure

Unrestricted income funds are general funds that are available for use at the trustees’ discretion in furtherance of the objectives of the charity.

Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose.

Pensions and other post retirement obligations

The charity operates a defined contribution pension scheme and the pension charge represents the amounts payable by the charity to fund in respect of the year. The charity also contributes to the NHS defined benefit scheme for members of staff with NHS pension scheme membership. It is not possible to identify the charity’s share of assets in this scheme and therefore contributions are accounted for as if they were made to a defined contribution scheme.

For defined contribution pension schemes and employees in the NHS pension scheme the amount charged to the Statement of Financial Activities in respect of pension costs and other retirement benefits is the contributions payable in the year. Differences between contributions payable in the year and contributions actually paid are shown as either accruals or prepayments in the balance sheet.

Redundancy and termination payments

Redundancy and termination costs are recognised as an expense and a liability on the Balance Sheet immediately at the point the charity is demonstrably committed to either:

The Hospice is considered to be demonstrably committed only when it has a plan for the termination and is without realistic possibility of withdrawal from the plan, only after exploring all avenues to avoid redundancy or contract termination.

Financial instruments

- Classification

Financial assets and financial liabilities are recognised when the charity becomes a party to the contractual provisions of the instrument. Financial liabilities and equity instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the charity after deducting all of its liabilities.

- Recognition and measurement

All financial assets and liabilities are initially measured at transaction price (including transaction costs), except for those financial assets classified as at fair value through profit or loss, which are initially measured at fair value (which is normally the transaction price excluding transaction costs), unless the arrangement constitutes a financing transaction. If an arrangement constitutes a financing transaction, the financial asset or financial liability is measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrument.

enforceable right to set off the recognised amounts and the charity intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously.

Financial assets are de-recognised when and only when a) the contractual rights to the cash flows from the financial asset expire or are settled, b) the charity transfers to another party substantially all of the risks and rewards of ownership of the financial asset, or c) the charity, despite having retained some, but not all, significant risks and rewards of ownership, has transferred control of the asset to another party.

49

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Financial liabilities are de-recognised only when the obligation specified in the contract is discharged, cancelled or expires.

- Fair value measurement

The best evidence of fair value is a quoted price for an identical asset in an active market. When quoted prices are unavailable, the price of a recent transaction for an identical asset provides evidence of fair value as long as there has not been a significant change in economic circumstances or a significant lapse of time since the transaction took place. If the market is not active and recent transactions of an identical asset on their own are not a good estimate of fair value, the fair value is estimated by using a valuation technique.

Critical accounting estimates and areas of judgement

Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.

Critical accounting estimates and assumptions:

The company makes estimates and assumptions concerning the future. The resulting accounting estimates and assumptions will, by definition, seldom equal the related actual results. The estimates and assumptions that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year are discussed below.

Critical areas of judgement:

Depreciation of hospice - the policy has been set to depreciate the property over 50 years by the trustees at the date the project builds were complete. By nature of the building, specifically designed for the needs of the hospice, this period may exceed the requirement of the hospice in its present form. The current trustees are satisfied with the basis of the estimation and its calculation.

Donated goods and services

Donated professional services and donated facilities are recognised as income when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use by the charity of the item is probable and that economic benefit can be measured reliably.

In accordance with the Charities SORP 2019 (FRS 102), general volunteer time is not recognised – refer to the Trustees’ Annual Report for more information about their contribution.

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the charity which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market; a corresponding amount is then recognised in expenditure in the period of receipt.

Lottery income

Lottery income is recognised in the period to which it relates.

Event income

Event income is recognised when the event has occurred.

Operating leases

Rentals under operating leases are charged on a straight-line basis over the lease term, even if the payments are not made on such a basis. Benefits received and receivable as an incentive to sign an operating lease are similarly spread on a straight-line basis over the lease term.

50

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

3. Income from donations, legacies and grants

----- Start of picture text -----
Unrestricted funds Restricted Total Total
general funds 2024 2023
£ £ £ £
Donations from companies, trusts -
113,945 107,723 221,668
and similar proceeds
Donations from individuals 208,369 507 208,876 184,562
-
Donations from community groups 296,744 296,744 266,375
-
Legacies 296,020 296,020 358,044
-
Gift aid reclaimed 20,226 20,226 35,061
Grants from companies 54,000 82,530 136,530 15,439
989,304 190,760 1,180,064 859,481
----- End of picture text -----

4. Income from charitable activities

----- Start of picture text -----
Unrestricted funds Restricted Total Total
general funds 2024 2023
£ £ £ £
Government grants
1,797,853 75,549 1,873,402 1,777,326
----- End of picture text -----

5. Income from other trading activities

----- Start of picture text -----
Unrestricted funds Restricted Total Total
general funds 2024 2023
£ £ £ £
Trading Income
Shop income from sale of donated -
446,038 446,038 411,964
goods and services
-
Other trading income 24,464 24,464 16,815
-
Lotteries and competitions income 258,992 258,992 276,788
-
729,494 729,494 705,567
----- End of picture text -----

51

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

6. Investment income

----- Start of picture text -----
Unrestricted funds Restricted Total Total
general funds 2024 2023
£ £ £ £
Interest Receivable and Similar
Income
Interest receivable on bank -
205,634 205,634 83,689
deposits
-
Movement in investment funds 54,642 54,642 (63,502)
-
260,276 260,276 20,187
----- End of picture text -----

7. Expenditure on raising funds

----- Start of picture text -----
Direct costs Allocated Total 2024 Total 2023
support costs £ as restated
£ £ £
Costs of generating donations
394,370 291,887 686,257 558,650
and legacies
Cost of trading activities 241,631 178,839 420,470 460,049
636,001 470,726 1,106,727 1,018,699
----- End of picture text -----

8.Expenditure on charitable activities

----- Start of picture text -----
Activity undertaken Activity Total 2024 Total 2023
directly support costs as restated
£ £ £ £
Inpatient care and core activities 1,848,621 1,326,666 3,175,287 3,029,242
Family 84,228 60,446 144,674 156,023
- - -
Day therapy unit 5,548
Therapies 96,299 69,109 165,408 156,062
2,029,148 1,456,221 3,485,369 3,346,875
----- End of picture text -----

£3,297,497 (2023 - £3,263,448) of the above expenditure was attributable to unrestricted funds, including designated funds and £187,872 (2023 - £81,400) to restricted funds.

52

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

9. Analysis of governance and support costs

----- Start of picture text -----
Information Admin costs Premises costs Other Total 2024 Total 2023
technology including support costs as restated
depreciation
£ £ £ £ £ £
Support costs allocated to raising
funds
Cost of generating donations and
18, 563 167,652 95,756 9,916 291,887 240,954
legacies
Cost of trading activities 11,374 102,720 58,669 6,076 178,839 192,891
29,937 270,372 154,425 15,992 470,726 433,845
Support costs allocated to
charitable activities
Inpatient care core services 84,373 762,000 435,222 45,070 1,326,665 1,246,583
Family 3,844 34,719 19,830 2,054 60,447 64,144
- - - - -
Day Therapy Unit 2,280
Therapies 4,395 39,694 22,672 2,348 69,109 64,160
92,612 836,413 477,724 49,472 1,456,221 1,377,167
----- End of picture text -----

The allocation of support and governance costs is based on a proportion of direct expenditure.

10. Audit fees

----- Start of picture text -----
2024 2023
£ £
Fees payable to the charity’s auditor for the audit of the financial statements 7,250 6,750
Fees payable to the charity‘s auditor for other services 6,810 3,925
14,060 10,675
----- End of picture text -----

The above costs are attributed to unrestricted funds and included within support costs, in note 9.

11. Net income/expenditure for the year

----- Start of picture text -----
Net income/expenditure is stated after charging 2024 2023
£ £
Operating leases - plant and machinery 19,868 19,868
Audit fees 7,250 6,750
Other non-audit services 6,810 3,925
Depreciation of fixed assets 122,818 114,286
156,746 144,829
----- End of picture text -----

53

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

12. Trustees’ and key management personnel renumeration and expenses

Indemnity insurance was paid on behalf of the trustees of £1,009 for the year (2023 £1,009).

No trustees, nor any persons connected with them, have received any remuneration from the charity during the year.

No trustees have received any reimbursed expenses or any other benefits from the charity during the year.

The charity considers its key management personnel to be the Chief Executive Officer and the Executive Directors. The total employee benefits of the key management personnel of the charity were £462,130 (2023- £462,672).

13. Staff costs

Aggregated payroll costs

----- Start of picture text -----
2024 2023
£ £
Staff Costs During the Year Were:
Wages and salaries 3,160,925 2,838,054
Social security costs 312,440 281,506
Pension costs 267,532 244,233
Other staff costs 17,541 [ 129,872]
3,758,438 3,493,665
----- End of picture text -----

Monthly average number of persons (including Hospice Executive Team) employed by the charity during the year

----- Start of picture text -----
2024 2023
No. No.
Direct and charitable 66 56
Fundraising services 19 15
Governance costs 7 6
Support services 17 23
109 100
----- End of picture text -----

54

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Monthly average number of persons (including Hospice Executive Team) employed by the charity during the year expressed as full time equivalents

----- Start of picture text -----
2024 2023
No. No.
Direct and charitable 44 37
Fundraising services 16 12
Governance costs 7 6
Support services 13 16
80 71
----- End of picture text -----

25 (2023 - 24) of the above employees participated in the NHS Superannuation Scheme. 69 (2023 - 63) of the above employees participated in the Defined Contribution Pension Scheme.

During the year, the charity made redundancy and/or termination payments amounting to £22,782 (2023 - £15,000).

The number of employees whose emoluments (excluding employer pension costs) exceeded £60,000 was:

----- Start of picture text -----
2024 2023
No. No.
£60,001 - £70,000 1 1
£70,001 - £80,000 2 2
£80,001 - £90,000 3 4
£90,001 - £100,000 2 2
8 9
----- End of picture text -----

14. Taxation

The charity is a registered charity and is therefore exempt from taxation.

55

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

15. Tangible fixed assets

----- Start of picture text -----
Land and buildings Furniture and Motor vehicles Total
as restated equipment
£ £ £ £
Original Cost
At 1 April 2023 3,322,752 1,063,016 84,153 4,469,921
- -
Additions 97,786 97,786
-
Disposals (383,214) (77,903) (461,117)
At 31 March 2024 3,322,752 777,588 6,250 4,106,590
Depreciation
At 1 April 2023 as restated 1,141,150 918,952 82,704 2,142,806
Charge for the year 65,875 56,943 - 122,818
-
Depreciation on Disposals (383,214) (77,903) (461,117)
At 31 March 2024 1,207,025 592,681 4,801 1,804,507
Net Book Value
At 31 March 2024 2,115,727 184,907 1,449 2,302,083
At 31 March 2023 as restated 2,181,602 144,064 1,449 2,327,115
----- End of picture text -----

Included within the net book value of land and buildings is £29,000 (2023 £29,000) in respect of freehold land which is not depreciated.

Land and buildings include the historical construction costs of the hospice buildings and its facilities at 104-106 Church Street Barnsley and represents the value of a hospice building constructed to a higher standard than that of an ordinary commercial building.

Depreciation on land and buildings was incorrectly calculated in prior years. An adjustment has been made to correct depreciation. As detailed in note 24, the total value of the prior year adjustment is £93,849, of which £2,027 is allocated to the restated 2023 annual depreciation charge and £91,822 has been added to prior years accumulated depreciation balance for the period up to 31 March 2022.

16. Fixed asset investments

----- Start of picture text -----
Listed investments Unrestricted reserves Restricted reserves Total Total
2024 2024 2024 2023
£ £ £ £
Cost or Valuation
-
At 1 April 2023 816,125 816,125 879,628
-
Movement in investment funds 54,642 54,642 (63,502)
-
At 31 March 2024 870,767 870,767 816,126
----- End of picture text -----

The market value of the listed investments at 31 March 2024 was £870,681 (2023 - £816,039).

56

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Details of undertakings

Details of the investments in which the charity holds 20% or more of the nominal value of any class of share capital are as follows:

Undertaking Country of
incorporation
Holding Proportion of voting
rights and shares held
Principal activity
Subsidiary Undertaking 2024
2023
Barnsley Hospice Trading Limited UK Ordinary 100%
100%
Dormant

Subsidiaries

The company ceased trading at 31 March 2018 when all trading activity was brought into the retail arm of the charity.

Company details: Barnsley Hospice Trading Limited Company Number 07347654 Registered Officer 104 – 106 Church Street, Gawber, Barnsley, S75 2RL which holds 1 ordinary share of £1

It has been excluded from consolidation on the basis that it is (a) dormant and (b) immaterial.

17. Stock

2024
£
2023
£
Stocks - -

18. Debtors

----- Start of picture text -----
2024 2023
£ £
Trade debtors 24,418 668,965
Prepayments 38,020 34,372
VAT recoverable 15,076 16,348
Other debtors 319,571 225,614
397,085 945,299
----- End of picture text -----

57

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

19. Creditors: amounts falling due within one year

----- Start of picture text -----
2024 2023
£ £
Trade creditors 12,735 78,934
Other taxation and social security 80,305 74,330
Other creditors 25,719 20,704
Accruals 100,230 82,360
Deferred income 86,767 823,895
305,756 1,080,223
----- End of picture text -----

Deferred income represents amounts received for future periods and is released to incoming resources in the period for which it has been received. Such income is only deferred when:

----- Start of picture text -----
2024 2023
£ £
Deferred Income
At 1 April 2023 823,895 592,437
Resources deferred in the period 1,198,178 1,790,080
Amounts released in the period (1,935,306) (1,558,622)
At 31 March 2024 86,767 823,895
----- End of picture text -----

20. Obligations under leases

Operating lease commitments

Total future minimum lease payments under non-cancellable operating leases:

----- Start of picture text -----
2024 2023
£ £
Land and Buildings
Within one year 15,000 15,000
Between one and five years 8,750 23,750
23,750 38,750
----- End of picture text -----

58

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

21. Pension and other schemes

The company operates two pension schemes.

National Health Service Superannuation Scheme

The hospice is an admitted body for the purposes of the National Health Service Superannuation Scheme and members of staff who are former NHS employees are able to continue membership of the Scheme during their employment at Barnsley Hospice.

The assets of the scheme are held separately by the National Health Service Superannuation Scheme.

Contributions to the scheme are charged to the Statement of Financial Activities so as to spread the cost of pensions over employees' working lives. This pension scheme does not have a real pension fund but as a statutory scheme, benefits are fully guaranteed by the government. Contributions from both members and employers are paid to the exchequer, which meet the cost of increasing benefits each year by the rate of inflation. This extra cost is not met by contributions from the scheme members or employers.

As a result of the nature of the pension scheme, there are no separately identifiable assets and liabilities which can be identified as relating to Barnsley Hospice therefore, the scheme has been accounted for as a defined contribution scheme.

The pension cost charge for the year amounted to £168,203 (2023 £146,986). An amount of £25,719 (2023: £20,703) is included in creditors, being the outstanding contributions to the scheme at the balance sheet date.

Corporate pension scheme

The corporate pension scheme is operated by Royal London. Employee contributions are collected by Barnsley Hospice and, with the employers’ contributions, passed to Royal London. All of the assets of the scheme are held by Royal London. As a result, there are no separately identifiable assets or liabilities which can be identified as relating to Barnsley Hospice. Therefore, the scheme has been accounted for as a defined contribution scheme.

The pension cost charge for the year amounted to £99,329 (2023: £97,247). An amount of £nil (2023: £Nil) is included in creditors, being the outstanding contributions to the scheme at the balance sheet date.

59

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

22. Funds

----- Start of picture text -----
Balance at 1 Incoming Resources Transfers Balance at 31
April 2023 as resources expended March 2024
restated
£ £ £ £ £
Unrestricted Funds
General
Unrestricted Funds 5,170,357 3,776,927 (3,544,224) (485,366) 4,917,694
Designated
-
Organisational support 1,400,000 (600,000) 600,000 1,400,000
-
Income generation 250,000 (70,000) 30,000 210,000
-
Service development 600,000 (70,000) 70,000 600,000
- - -
Building and maintenance 500,000 500,000
-
Information technology 150,000 (120,000) 50,000 80,000
-
Total Designated Funds 2,900,000 (860,000) 750,000 2,790,000
Total Unrestricted Funds 8,070,357 3,776,927 (4,404,224) 264,634 7,707,694
Restricted Funds
Total Restricted Funds 321,915 266,309 (187,872) (264,634) 135,718
-
Total Funds 8,392,272 4,043,236 (4,592,096) 7,843,412
----- End of picture text -----

Designated funds

Organisational support

This fund is to support the organisation with increased costs over the next three years as we build the infrastructure necessary to deliver an outstanding organisation.

Income generation

This fund is to develop income generation through new and existing income streams that are sustainable and resilient to economic and social challenges. This fund will be used over the next three years to support a new strategy for sustainable income streams.

Service development

This fund is to support the development and testing of new service delivery models. The fund will support the on-going developing, testing and planning of services.

Building and maintenance

This fund is designated for the purpose of maintaining and updating the existing hospice building and surroundings.

Information technology

The charity has a number of IT systems and hardware that need replacing or upgrading to develop greater reliance, functionality and efficiency to support the services we deliver and the way in which we work, now and in the future.

60

Barnsley Hospice Annual Report 2023/24

Notes to the Financial Statements for the year ended 31 March 2024

Restricted Reserves

These are funds restricted by the donor for specific purposes or items of equipment. Restricted funds represent the unspent balances on primarily the End of Life Care and Education Fund, being a long-term project supporting the improvement in the care of terminally ill patients, plus several other much smaller projects which are generally single item equipment purchases or limited projects of less than 12 months duration.

This year we have reviewed the balances on restricted funds and we believe the prior year balances are incorrect. We are not able to fully identify when the errors occurred but we know projects had been completed in accordance with the donor's wishes, therefore a transfer has been implemented in the current year to correct the balances.

22. Analysis of net assets between funds

----- Start of picture text -----
General funds Designated funds Restricted funds Total funds Total funds 2023
2024 as restated
£ £ £ £ £
Unrestricted Funds
- -
Tangible fixed assets 2,302,083 2,302,083 2,327,115
- -
Fixed asset investments 870,767 870,767 816,125
Current assets 2,050,600 2,790,000 135,718 4,976,318 6,329,255
- -
Current liabilities (305,756) (305,756) (1,080,223)
Total Net Assets 4,917,694 2,790,000 135,718 7,834,412 8,392,272
----- End of picture text -----

Unrestricted funds are freely available for future use, restricted funds relate to donations and grants given with restrictions.

23. Analysis of net funds

----- Start of picture text -----
At 1 April Cashflow At 31 March
2023 2024
£ £ £
Cash at Bank and in Hand
5,383,956 (804,723) 4,579,233
----- End of picture text -----

24. Prior year adjustment

As discussed in note 15, depreciation on land and buildings has been incorrectly calculated in prior years. This has been corrected via a prior year adjustment. The effect of this is as follows:

2024
£
2023
£
Decrease in reserves brought forward 93,763 91,736
Decrease in fixed assets - 93,763
Increase in depreciation charge - 2,027

61

We’d like to say a special thank you to everyone who has helped us to be there for the people of Barnsley when they need it most.

Without the ongoing support of our incredible fundraisers and donors, we would not be able to provide our specialist care and services free of charge to those who need it. This includes the local partners, businesses and individuals who go above and beyond to raise funds for our aid.

Thank you to the patients and families who have so kindly shared their stories with us. Your experiences and kind words have helped showcase the difference Barnsley Hospice makes and how vital palliative and end of life care is.

Finally, to the staff and volunteers of #TeamHospice. We are immensely proud of the dedication and hard work our workforce displays every day and we would not be here without you.

Thank you.

62

If you would like to find out more about our services or how you can support the care we provide, please visit our website:

Find us at www.barnsleyhospice.org

Call us on 01226 244 244

Email us at enquiries@barnsley-hospice.org

Registered address: 104-106 Church Street, Gawber, Barnsley, S75 2RL Registered charity number: 700586 Registered charity name: Barnsley Hospice Appeal Company type: Company Limited by Guarantee Dormant company details: Barnsley Hospice Company number: 02274925