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2025-04-30-accounts

Annual General Meeting

REPORT 2024/2025

This document contains reports from:

Copies of this report can be obtained by emailing: rebecca.slater@chorleywomenscentre.com

Registered Charity No. 700446 www.chorleywomenscentre.com ID 20232152

Contents

Message from the Chair…………………………………..page 2 Centre Manager Report……………………………………page 5 NLCF Project Management Report…………………….page 8 Counselling Services Report…………………………….page 17 Treasury Report………………………………………………page 21 Accounts……………………………………………………….page 24

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Message from the Chair

Rebecca Slater

Chorley Women’s Centre

I would like to open by thanking everyone for attending our AGM and welcoming our newest supporters. Chorley Women’s Centre has had an incredibly busy and successful year. On reading back through last year’s report and identifying our organisational values, the one that really struck us as a priority was that Chorley Women’s Centre is accessible. It’d been our significant weakness that we did not have the appropriate ground floor facilities for disabled people and those with impaired mobility.

On hearing about an exciting new opportunity to access funding from Lancashire Sport and Culture Fund, paired with crowd funding we launched an ambitious campaign to raise the

launched in October 2024, we were successful with the Lancashire County Council funding and when our campaign closed in December 2024 we had successfully raised enough money to complete our initial plans. Our long term supporter Linda also ran her own successful fundraising campaign and raised the funds to replace our centre sign as well, so we now have a wonderful, bright sign welcoming people through our door – well done Linda!

Work started in January 2025 and I must thank our community partners at Health at Heart, Calico Lounge, Inspire and Primrose Gardens for providing temporary homes for all our services, so that we did not stop supporting the women of Chorley and South Ribble.

The work would not have been possible without the tireless support and commitment of Duncan Chapman from Regicide Ltd who provided his skills, knowledge and experience free of charge and was on site daily project managing the build, working with our contractors and suppliers and negotiating excellent rates. Thank you so much Duncan!

Our trustees also took the opportunity to update the rest of the building ensuring compliance with all the latest legislation and make some structural changes to our upstairs rooms to make the best possible use of our space. We also had our kitchen area improved thanks to Karl at Wrap My Vinyl, just one of the many amazing local businesses that supported our grand ambitions.

therapeutic room upstairs. This new room we have named Judy’s room in honour of our longest serving trustee and amazing supporter and volunteer Judy Haggarty. Thank you Judy for everything you have done for us.

The reaction to the new space has been incredible, with people now able to use the centre who couldn’t before and many clients returning now that we are accessible. We are also able to host

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more women in our haven room and run bigger groups. There is a real buzz in the centre now and I would like to thank everyone involved in creating such an inviting new space.

As well as change in the building we’ve had changes within our team, saying goodbye to Jackie Moss our centre manager who moved on to new opportunities. We also thanked Lydia Keighley who after many years stood down as trustee to focus on her work as Circle Co-Ordinator. We have also seen some of our volunteer team move on, we thank Janet Southworth, Kelly Hay, Pamela Martin, Jackie Saunders and Sheila Sammon for all of their hard work, commitment and support over the years.

to centre manager in early 2025, Sue has really hit the ground running and really developed our programme of incredible groups, activities and services at the centre. Thank you Sue for rolling your sleeves up and getting stuck in.

We have also welcomed some new trustees and volunteers. Niamh Foley and Pauline Summers have joined our governing team and we have welcomed Yushra, Trisha, Amy, Josephine, Elaine and Gill to our incredible team of centre volunteers.

We welcomed Mandy Barlow, one of our existing counsellors to the new role of Promotions and

July 2025 and her optimistic and uplifting presence will be sorely missed. We wish you all the best Mandy and are so pleased you will continue in your counselling role.

Our counselling services have gone from strength to strength headed up by our General and Release Co-Ordinator Emma Fisher and our Circle Co-Ordinator Lydia Keighley, supported by our student mentor Nina Buckley. Our team of talented, empathic, skilled and passionate therapists have ensured a high quality therapeutic service has been delivered face to face and remotely. I would like to thank the entire counselling team for their hard work and dedication to improving the wellbeing of our clients. Thank you!

Alongside her role in co-ordinating our counselling services Emma Fisher had been project managing our National Lottery Community Fund, she has done an amazing job launching several new things for the centre including yoga for mental health and thread journalling and completing all our reporting requirements. Emma has stepped down from this role and is focussing on counselling co-ordination, we thank her for hard work and determination.

The number of changes this past year have been really challenging and we have faced these and hopefully overcome them by really focussing on why Chorley Women’s Centre is here, and that

and supporting them to make their own decisions that will shape their lives.

matching that. We are working hard to improve our fund raising and sustainability to meet the changing landscape of the voluntary sector.

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We have enjoyed some wonderful fundraising and community events including our anniversary ball, Christmas wreath making, our spring fashion show and our female icons concert. We are planning many more incredible events next year.

I’d like to close by once again thanking everyone involved in keeping Chorley Women’s Centre providing excellent support and a wonderful hub of support and laughter for the women of Chorley and South Ribble.

As I am standing down as chairperson I wish our incoming governance team all the success in the world and I feel certain that Chorley Women’s Centre will continue to develop and adapt and meet the needs of our service users. It has been an honour and a privilege to chair our team of outstanding women.

As two more of our trustees stand down I would like to thank Emma Simpson for her patience and dedication in her role as treasurer, she has implemented many new systems and strategies and led on our transition to a Charitable Incorporated Organisation. Emma took on every new challenge with grace and perseverance and her skills and personality will be truly missed. Kate Carrington-Smith is also standing down and we will miss her creativity and amazing I.T. skills

during your time as trustees.

We are welcoming in new trustees with a range of amazing skills, experience and passion and I feel incredibly confident that they will ensure that Chorley Women’s Centre is still the beacon of hope and support that the women of Chorley and South Ribble need.

With thanks to all of our partners, funders and supporters,

Rebecca Slater

Chair

Chorley Women’s Centre

Page 4 of 26

Centre Manager’s Report

Sue Bell

This report details the activities and developments of Chorley Women's Centre Drop-In services over the last three consecutive quarters, highlighting its services, community engagement, and facility improvements aimed at supporting women's wellbeing and mental health.

Following a unsettled start to the year, that saw many Drop-In closures, due to sickness and lack of staffing, the Centre settled into a more regular and consistent routine for opening and service delivery.

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The drop-In service is currently growing and flourishing both within it’s offers and the numbers of women attending it. This can be seen in the data recorded:

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Volunteers:

The year has seen many changes in the volunteer team working within the Drop-In service: 2 x volunteers left immediately with the previous Centre Manager and more recently, there has been the retirement of 3 older volunteers. Therefore, the majority of the current team have come on board this year. November saw a Drop-In services volunteer team of 8, whilst the current number of regular volunteers is 11, with an additional 4 women in their first week/2 weeks. These numbers are not inclusive of the Trustee members who it is recognised, are also valuable Chorley Women’s Centre volunteers.

For those that were here, the Centre closure and resulting changes in working, afforded good opportunity for the team to work together on developing the volunteer pathway and take advantage of some team bonding activities. Training, supervision and recruitment have been and continue to be a high priority.

Finally, last Tuesday, for the first time since I started as a volunteer at Chorley Women’s Centre, there was a period of time when the building was being used to capacity. Every room was occupied for a different purpose or activity to support the women attending at the time. It was an incredible testament to the hard work of all the volunteers who work so hard to make the service be so great. Thank you to them all.

Sue Bell

Centre Manager

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National Lottery Community Fund

Chorley Women’s Centre

Emma Fisher

Project Future Year One Report

The Story of Project Future

resilience, adaptability, and commitment to supporting the wellbeing of our community. Despite significant challenges, we achieved key milestones, learned valuable lessons, and strengthened our foundation for future growth.

The two main challenges we have faced has been leadership absences and trustee retention.

Jackie Moss, our Centre Manager, was on leave for four months due to illness, while other management committee members also faced personal challenges. Rebecca Slater, Chair of the Management Committee, stepped in as interim Centre Manager to ensure continuity of operations. Initially volunteering, Rebecca later transitioned into a paid position (funded by the National Lottery), which enabled the Centre to remain open. We now have a new Centre Manager in post, Sue Bell, who started in November.

We faced the resignation of four long-standing trustees, increasing the workload on remaining

regularly onboarding new trustees to prevent burnout and maintain governance stability.

The resignations did not come as a surprise as these four members have carried on longer than they wished due to the pandemic when there were no other options.

Learning Points:

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Key Achievements

We are proud to report we are on track with our plan for year one and have made some valuable achievements.

  1. Programs and Workshops:

Despite resource constraints, we delivered a diverse range of services to support mental wellbeing and social inclusion:

September to another ten participants. This time it was open to all gender identities. Again, we had a full house and have scheduled this to now run three times a year. We are also planning

Creative Approaches. With our support and guidance, they created and deliver a short course or workshop through the centre. The next year they join the Counselling team to complete their 100 hours of counselling and psychotherapeutic practice. The popular workshop delivered in March, which promoted mindfulness through art and craft, will return in the Spring due to high demand.

organisation, Self Care Creatives. They use community venues to generate creative outlets designed to foster self-expression and build relationships. We ran Thread Journaling from the local Calico Lounge in Chorley for six weeks and then secured a venue in Leyland for a four week Stitch Your Vision course. Here participants create a mood board first to inspire the embroidery.

at the point of need.

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Sessions are held in Primrose Gardens community centre, ensuring accessibility for participants. Feedback has been very positive we have even increased the capacity on the third session due to the level of interest.

outreach opportunities in the community. These have included:

New Roles:

the Centre’s work.

thousand seven hundred and seventy four sessions this year.

will enhance the Centre’s operational and legal structure.

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4. Infrastructure Growth:

Following our successful crowdfunding campaign, accessibility improvements, including wider doorways, a wheelchair-accessible bathroom, and therapy room, were completed in March. To ensure continued service delivery, we temporarily moved centre activies to community venues,

face sessions temporarily relocated to Health at Heart. Drop in support activities such as our new Journaling for mental health and Knit and Natter groups relocated to the Calico Lounge and Primrose Gardens Community Centre. Walk and Talk sessions were also available around the local area.

What Worked Well:

Learning Points:

Looking Ahead to our second year we will be working towards the following:

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‘The thread journal course has been a real ray of light in a very dark time in my life. Starting to learn the hand embroidery has been a challenge but Steph is so patient and encouraging she really helps you believe that you can do it. I need to learn to make time for it in my day to day life!’

depression for an hour and a half a week. (and the time I put in at home) I was free from that. Thankyou.’

‘I have learned so much from this course, most importantly coping strategies for Sleeping and Family issues with Drugs and alcohol. These strategies have taught me to be much calmer in dealing bad situations that arise.’

‘This group has given me a reason to leave the house and something to look forward to each week. I have love it and the people I have met there, I just wish it could continue.’

‘This group of like minded people supported me in many ways, reassuring me in accepting myself for who I am and enabling me to move forward in all areas of my life. Until now I was truly stuck in my ways and had isolated myself from being around people and I hadn’t realise how this journey has opened up so many paths I’m now willing to explore.’

‘I have gained so much knowledge about myself from doing these sessions. I am understanding how to deal with situations better and understand more of me and what I want in my life. It's massively helped me and I'm so much more happier in myself. I've spoken about it a lot where I work and people have asked how I've got ok etc and I've recommended that counselling does help’

‘Counselling was just what I needed. My counsellor was kind and empathetic, but still professional. I felt relaxed from the start and that she knew what to do, which has been a problem in the past for me. What was crucial was that my counsellor didn’t churn out general counselling responses. She worked with where I was at and adapted accordingly. As I was right in the middle of an ever-changing picture, it was hard to move forward but I have gone back on the waiting list because I am certain my counsellor will be able to help me move on from the stress I’ve been under’

understanding and caring’

for support through the Women’s Centre. When I first accessed the service I was a mess and

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little and I am now also dealing with a long term physical illness. As a result I have good and bad days, but I try to apply what I have learnt in my counselling sessions to help me process what I’m feeling. I am currently taking a needed break from counselling but I find myself counting down the days until my counselling begins again because I feel that I am better prepared to deal with what’s happening to me when I am able to discuss my situation with my counsellor. I genuinely don’t think I could get the support or clarity which my counsellor provides if I had to secure support from another resource. I have been lucky enough to find a counsellor who listens and responds to my specific needs. That is priceless. I am so grateful to the Women’s Centre for not only giving me care and support via my counsellor but also for making the sign up process simple, but person centred. Every person I have spoken with who is associated with this service has been kind and understanding and supportive. I can’t rate the Women’s Centre high enough’

‘I have had a number of sessions using the phone counselling service. I have found these sessions invaluable in helping me to regain a sense of self-respect and keeping me from total despair. My counsellor was always sensitive to my specific needs and helped me tremendously. She has helped me see the positives from a seemingly hopeless situation. Thank you’

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Feedback Survey Results

one respondents:

Sc

This year has been both challenging and rewarding. Through teamwork, innovation, and resilience, we have not only maintained but grown our impact in the Chorley community. As we approach the next chapter, we are more determined than ever to empower, support, and uplift the lives of those we serve. Together, we are building a future full of hope and opportunity.

Year One Budget Review

Project Budget
Headings
Year 1
Total
Project
Cost
Year 1
request
from
The
Fund
Year 1
Spend from
The Fund
Year 1
Spend from
additional
Funding
Counselling
Coordinator hours
£32,256 £14,784 10,415.88
Centre Manager
hours
£16,744 £5,824 £6,196.90 £372.90

Page 14 of 26

Monthly Group
Supervision
£900
Monthly Group
Supervision
£900
Monthly Group
Supervision
£900
Counsellor
Sessional fees
£49,920
£18,720
18,720
Sustainability and
Promotions Officer
£1,680
£1,680
£1,904
£224
Volunteer
contributions
£700
Counsellor
Insurance
contribution
£600
Rent/venue costs
£500
£500
£300
Training
£1,000
£1,000
£530.30
Travel (Students)
£1,000
Office costs
£1,000
Equipment
£1,500
Marketing &
promotion
£1,500
£500
£659.64
£159.64
Utilities
£4,500
Insurance
£3,000
CIO transition costs
£2,500
£2,500
£687
Centre
Cleaning/basic
upkeep
£200
£200
£130
Workshop/outreach
event creation &
delivery
£1,700
£1,700
£2,473
£773
Total
£121,200
£47,408
42,016.72
1529.54
Total 42,016.72 1529.54

Page 15 of 26

Report compiled by:

Emma Fisher

Counselling Coordinator & Project Manager

Page 16 of 26

Counselling Services Report

Emma Fisher and Lydia Keighley

May 2024– April 2025

Overview

Chorley Women’s Centre provides a range of specialist and general counselling services, including:

While our centre is a women-only space, our counselling services are open to all genders. Men are supported either remotely or at alternative locations.

Highlights from the Year

services. We also introduced the Get Out Get Love (GOGL) programme – a self-paced, online resource for survivors of domestic abuse. GOGL can be accessed alongside, before, or instead

this programme is available separately.

(with student counsellors), in addition to our established Monday and Thursday provision.

Our Team

Our trauma-informed services are delivered by a dedicated team:

support for clients – before, during, and after therapy. We are deeply thankful to Centre Manager Sue and her team of volunteers for their ongoing support and referrals.

We extend heartfelt thanks to our counsellors, whose commitment, compassion, and collaborative spirit are the foundation of our work. Emma and I remain incredibly grateful to each of you.

Funding

Our services are made possible through funding from Chorley Borough Council, The National

Page 17 of 26

Lottery, VCSFE, and the Lancashire Police and Crime Commissioner. We are sincerely grateful for their continued investment in this vital work.

While securing funding remains a challenge in an evolving landscape, our focus is on achieving long-term sustainability. The 5-year National Lottery project continues to provide strong foundational support.

Looking ahead, we are pleased to share that Chorley Borough Council has extended its core funding for a further 12 months and provided additional support for the Circle service. Circle has also received a grant from Lancashire Foundation Trust Women’s Fund to support 20 clients with eight counselling sessions each.

Referrals

Our services continue to be accessed through a broad range of referral pathways, including Victim Support, GP surgeries, mental health practitioners, the Child and Family Wellbeing Service, and Talking Therapies.

the period covered by this report.

Looking ahead, we plan to transition to a fully online referral process over the next 12 months.

Training and Development

Our team has engaged in ongoing professional development, including SPEAK suicide prevention training through Papyrus in October. Monthly peer supervision continues to provide valuable reflective space and support for all practitioners.

both increased capacity and continued demand.

o Sessions Offered: 746

o Sessions Offered: 696

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team in meeting the needs of our community.

Waiting times

Release- 4 months

General-6 months

Circle- 3 months

it’s the only service that hasn’t received an increase in funding.

Service Growth and Engagement

highlighting consistent year-on-year growth and the increasing reach of our support.

Attendance rates remain strong at 80% or higher across all services — a notable achievement given the complex needs of our client group. This reflects the dedication of our coordinators and counsellors, who work proactively to support client engagement and minimise barriers to attendance.

Impact

We seek feedback on our service via an anonymous feedback survey using Google Forms. Included below are some of the responses which show a range of benefits for clients:

100 per cent of clients across all services said they are likely or very likely to recommend our service to others.

Respondents across all services have reported a positive impact on a number of areas of their life including confidence, resilience, coping skills and improved mental and physical health.

General Counselling

‘I had a positive experience with the counselling, talking in the sessions helped me to feel calmer and improved some things for me’

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Release Counselling

‘My counsellor was very supportive patient and always kind and understanding although my mental health is very bad she was always there to support me she never put me under any pressure. I cannot thank you enough for your time care and support’

‘This service has helped me understand why I'm feeling how I feel. It's also helped me with boundaries and other ways I can help myself. I would recommend it to anyone’

Circle Counselling

‘I’m not one to gush, but in just 8 counselling sessions I feel much more in control of my own life. I genuinely feel this is a pivotal moment in my life and I feel a much stronger person for it. Thank you’

‘It's super friendly and helpful, you know? No judgment, just easy conversation that helps you sort things out without feeling judged or like there's a big secret’

Looking ahead

We remain committed to responding to increasing demand and meeting the diverse needs of our clients. In the year ahead, we aim to further strengthen and grow our service through the following initiatives:

need it most.

Lydia Keighley and Emma Fisher (Counselling Service Coordinators)

Page 20 of 26

Treasury Report

Treasurer Emma Simpson

Vice Treasurer Debbie Faulkner

Balance of accounts today 26/07/2025:

Liaison Account: £10246.57

Current account: £89917.79

This has been a challenging year for the treasury team. ES would like to thank Debbie and Kate for their continued support and hard work throughout the year.

Debbie has been responsible for payment of all invoices and Kate has continued to process payroll.

ES has worked in the background to try to improve the foundations of the treasury function of the charity, ensuring easier processes in future, better spending oversight, budget management and clarity of the overall financial health of the organisation.

Updates

Page 21 of 26

Treasury Activities:

Page 22 of 26

As I formally stand down as treasurer and trustee, I thank the team for their support and hard work and I wish the Centre all the best for the future.

Emma Simpson

Page 23 of 26

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|

Ee} FOR ENGLAND AND WALES DRAFT Receipts and payments accounts CC16a . 1/20/2025 from Pome | | | Section A Receipts and payments Unrestrictedfunds Restricted funds Endowmentfunds Total funds Last year tothe nearest £ to the nearest£ to the nearest£ to the nearest£ to the nearest£ A1 Receipts EE eee ee [NHS ICB Counselling & CentreManager| pCi | ES[38,930] Support [ChorleyaBorough Council Vulnerable Adults [| | 9|| |) |rs [Chorley Borough Council CommunitySpace [| | PT Baa [Lancashire[Chorley BoroughPoliceCouncilCrime WellbeingCommissionSuppot_|| eT| TCCT|™C™~—“i~iS:SCSdCESC“(RNN’’N$’'''.eC - | [OCSPd~S [CouncilMemberGrants[National Lottery CidTC“ dCESC(“‘(‘“##(SCS;S..COCSS| TCSPs ;sid CoOp|[CO] 00] [|Cd a fT[™C™™™C~] [SpacehiveFundraisinglLancashireWomen||C—“‘CECL CTCTTC™C~—“‘C‘iLYTSC‘(RNN’NNN[C~<“‘“SC CTT™—~—“‘®$SCTRSC#&SLCSCO™#‘(‘##(’NSCOB CT]EOOOCOC™C~C~CCC[TOO™O™~—C~SCS RibbleCommunitySpaces INHSICBCounseling[South TT| C—C‘iWE CC C “ CC“CdSSCSdETCCC™C™~Cts EC™~—“—t‘!CSdCESC(#$K$N’TN’NNNYCd [CircleCo-ordination(CBC),lCircleExpenses(CBC)CT| CC‘ eT C—“itEdCEC“‘$TCRNNNNWdTTTCCTC--'-CTT J [|CC[——~—“‘CW][™C™~—“—;!] CSCC Cd[PTC™~“‘] CS 2 [CBC[CircleCounseling(CBC,NHS) (RunningCosts) CE| Cd ECC™C~—“‘é‘“SSC[C™~C“‘C] == SSSTSSCOOCOC“(’RN’’N’NNSESC@d CSd [Release(NHS)CT C“(‘;‘tedTCTCSC:C‘“‘(RNNNT C<TCC™~“‘C(NCNCTee CT| [CentreManager| EC CCC CY 10,963 eeee ss ll | eeSub eS Ss lll total(Gross income for AR) ee etels A2 Asset and investment sales, (see table). a aSub ee totalL__ =| A3 Payments insurancesCee| eeTCtC~“‘“ |aeSSSLdT:COOOOOUOOOOCOCdTC)C“ (‘$’$NNC. _Qpwp | |™~—“—™S~C~SCSCS [National[Circleco-ord[Centre[CentreManager Lottery CTCCTCCTC| |fFCdPoPeCdCY 8865] |[14,264] 5428| [Circlecounseling CT Po 85895] [13,265| [Circleexpenses | Pe | |Generalexpenses[Releaseexpenses|| C“‘H#‘LCTCOOOOCCBA| TCoe oe CSCd ||[Ce][Ce] Cd |GeneralcoordCT C“‘CONHLSCTCOOUOCOCOCOC4OSG| TC™C~—“‘“ RSCdCdECC‘“‘CSCO#C#‘#WK«SG Cd [Releasecoord[Release|Generalcounseling || |PeCd |[10,542] | [ProjectaManagement counselling & Promotions||| PCas |Cd MiscssCCC‘ ||PoCeCd Cd |||Cd[285] Cd| [Counsellorsexpenses_ ll TTT | C—“‘“SdCEC(‘;$SC“‘S(WCOC- OCT). UTPOOC™~—“—~‘“SCd” Sub total|6,385| Rees Agee na A4 Asset and investment purchases, see table

CCXX R1 accounts (SS)

1

2/19/2026

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Section B Statement of assets and liabilities at the end of the period
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CCXX R2 accounts (SS)

2

2/19/2026

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----- Start of picture text -----
Fund to which Amount due When due
Details liability relates optional optional
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Signedall the trusteesby one or two trustees on behalf of Signature Print Name Date of approval
#VALUE! Elaine Eyles 2/18/2026
19/02/2026
----- End of picture text -----

CCXX R3 accounts (SS)

3

2/19/2026

vN CHARITY COMMISSION FOR ENGLAND AND WALES

: Independent examiner's report on the accounts

Section A Independent Examiner’s Report

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----- Start of picture text -----
Report to the trustees/
members of | Chorley Women’s Centre
On accounts for the year | 31/04/2025 Charity no | 700446
ended (if any)
Set out on pages | One to three
| report to the trustees on my examination of the accounts of the above
charity (“the Trust”) for the year ended .
----- End of picture text -----

| have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in order to enable a proper understanding of the accounts to be reached. “Please-delete-the-werds-the-breekets-itthey-de-netapphy/

Name: | Alan A.Clements Rev'd

Relevant professional | Fellow Association of Charity Independent Examiners. qualification(s) or body

(if any):

Address: | 15 Carleton Road, Great Knowley, Chorley PR6 8TQ

IER

1

October 2018