Oocusign Envel? ID.. E9BJA70&7151483F.A58A.2E8B124&51 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED (a compaDy litnited by gLwantee) REPORT AND FINANCIAL STATEMENTS For the year ended 31 March 2021 •A4GJIKOY* 0411112021 COMPANIES HJSE
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CompAny No. 02202427 Charity No. 519639
DooJSi9n Envelope ID.. E9B1A70&7151483F-AS8A-2E8B12485116 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED CONTENTS Pa8e Trustees'lDireclor5' report 3-10 Independeni Auditor's report Statement of financial activitie5 J4 Balace Bheet 15 Cash flow $tAtemtnt 16 Dtes to the fLnncial statements 17-31
OcKyJSKJn Env8lcp& ID.. EgB1A705-71514B3F-A58A-2E8B124851Cfj BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDIREcfoRS' REPORT For the year ended 31 March 2021 The Twstee5 (who are also dire¢tois of the ¢haTity for the pUoSe$ of the Companies A¢il preseni their report and the audited financial statements for the yeat ended il Marth 2021. The finallcial statetnents COTnply with the ChaTilies Act 2011. the Companies Act 2006. the MemoTandum and Arti¢les of Association, artd Accounting and Reportjng by Chariiies.. Stsiemeni of Recommended Praciice (SORP), applicable to ¢haTities preparing their accourxts itl accordance with the FiDartcia] Reporting Standard appli¢able in tbe UK arbd Republie of Iieland (FRS 102) {tffective l January 2019). REFERENCE AND ADMINISTRATIVE INFORMATIOI4 Chrity number.. Company number: 519639 02202427 Authfjrised & regulated by the Financial Cooduct Authfjrlty FRN: 6175119 Rl$fered 0¢. Gazeiie Buildivgs 168 Corporation Street Birniingham B4 6TF Trustee Directors: Paul Southon Sbjan Crowe AbisolaLatunjiQkbill Jill LAmErt Councillor Gartth Moorc EIiz3beth Alvey Chaitali Desai Liam Brooker Swidecp Gill Lydia Sto¢kdaie Lucy Vernall Richard Burden Pbil Marris SunDy Vashishr (appointed on 11101121) (appotnted on I Iioir2 1) IrtSi8Dcd on 30109120) Senior Management Tum: Jani¢eNichols Kelly Danks Samantha Catchpolt Jane Priesi {Chief Executive) Auditors: Coow PaTry Grotsp Limited Park Vitw, One CtThtral Boultvard Blythe Vallcy Park &)lihull B908BG Bxnkers: Unity TnLSi Bank PIC 9 Brindley Place BirnJin8ham BI 2HB Soli¢itors: DLA Piper UK LLP Vi¢lotia Squate House Birmingham B2 4DL
OooJSvJn Envew 10.. E9BlA7715l4B3F-ASek2E8Bl24&$1[ BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDIRECTORS? REPORT For the yer ended 31 March 2021 STRUCTURE, GOVERNANCE AND MANAGEIEr Governing document The Charity (which h&$ the working name of 'Ciiizens Advice Bimiingham (CAB),) w fornjed as a company IiTnited by guaTaDt¢e on 3 December 1987 {Company Number.. 02202427). The fvll name of the charity Is Bimiitsgham Citizens Advice Bureau Service Limited aDd was rew#ered with the Charity Conuni&sion on 15 December 1987 (Charity Number.. 519639). It is governed by its fvjem0rattdL and ArtJ¢les of Associatio as last upjated orj 17 Octobet 2018. Recruitment and ppolntment of trustees The Charity is governed through a Trustee Board. Trustees who have beld office duT]rtg the year are listed on page 3. The Articles of Association wovide ftsr a minimum of thT¢e and a maximurn of fifteeD Trustec5. T$e$ are ele¢ted tts tbe Board for a maximum period of three AGMS and are appoitiied by 8 Tesolulion of its members ai ats AGM. The Board has wwers to Co-opt tnembcr5. provided that OD appointment the total nutnber of co-opted tsijstees does not exceed one third of the toral tsumber of (rnstees. All ¢wpted must retire by the third AGM after their appointrnent and may offer thern5elves for election. The TTUStce Board h&5 Iwo working committees, the Finance and General }rpoSeS CoTnmittec with responsibility for ftnancial rnanagernent and prcmises and the Human Resources Committee wilh resw)nsibility for ptTsonnel rnatters. including the serting and monitorin(t of pay & iemuneratson of personnel and key managernent aoainst industry benchinarks, Ss well 85 Health and Safcty. Othtr tssk and firtish groups ate sel UP to deal with matteTS $u¢h #s strotcgic ICT. OT the search for new tsffice accommodation. The Board implements its decisions through an executive management Committee ¢hat consists of a Chief Executive. who attends Board Meebngs. aDd three operaiional managers, each with an individual area of responsibility. along with the new business development ma]Jager and the finance attd facilities manager. The organisation 1$ CO-ordinateA fiom its office oth CoTPWtion StrttL Birnlingham. Truste¢ indu¢tlot) and tralnlng New trustees are briefed on their legal obligations UDder charity and compally law. the contetxt of th¢ M¢moTalldum alld Articles of Associatio]L tbe ¢o]nmittee and de¢ision-TnakiDg pro¢e>ses. the bll5in plan, a[Ual budget and receDt financial perforniancc of tbe charity, aDd the risk re8lSter. They also meet key employees attd other trustee5. Tru5tces all undertake GDPR 2nd FCA tnandat¢d traiDing. they are also provided with aDnual training and cjwity updates where these will fo¢ilirate the understanding of their role. They att also Invi to the fijll training progrnmme for staff aDd volunteers and have access to online tyaining via our National Cili2tns Advice ot)line rtaI. Related parties Ciuzens Advice BiTmiDgham (CAB) is a mernber of The National A5)eltion of Citizens Advice Bureaux (Citizens Advice), the naiional thariry (Charity Number". 279057) which sets out a frarnewoTk for Standards of advice and case rnanagement and supports local offices with an infomiation System. trainiThg and other seryices. A represeniaiive of Citizen$ Advice attends some meeiings an advi%ory. c4)trol and regulatory capacity. During the 2020121 financial year payments were made to Citizens Advice io the value of £1 1,241 {2019120.. £13,849) In Tespect of sUbnpl70n5, a¢countan¢y suppon. training Servi5. Stationery and sundrics. Receipts from Cit12ens AdvLce for contract$ and grant funding tota]led £985,80012019120- £915.4171 Trustee Abistsla Latunjithkbill is an etnployee of Mills & Recve LLP. A donation of £l,OCK) was recejved from Mjlls & Reeve5 LLP in the 2020121 fuJatt¢iai year attd 00 dooation$ wete rettiveil from Mill$ & Rtcve LLP in 2019r20. Couttcillor Gareth Moorc is JppoiThted by BiTmingharn City Council. Dwin8 the 2020121 financial year payments were made Lo Bimiin8ham City Collrtcil of £92,863 {2019r20". £111.043) In teswt of MIseS rentals. U¢1[ taxe5 and business rates. Receipts frorn Birmingham City Council for contracts aad grant funditig in the year totaued £389.(KKI (2019120.. £349.061). An atnount of £S0.(K)O is owed at the year end {2019r20.. £50.() to BCC with regard to the LEAS coDtracL
00sJ Etwelope ID." E9B1A70&71514B3F_A5BA.2E8B124851( BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDtRECTORS' REPORT For the year ended 31 March 2021 STRUCTURE, GOVERNANCE AND MANAGEMENT {¢otttl¢I) Background The period covcred by this report has been one totally dominated by the Covid pandemic. Covid-19 is a disca5c that h¥s proved to be highly contagious alld tentIallY deadly to many. particularly th(bse who were vUlTable. From MaT¢h 2020 the whole of the Coullty was under govern]nent ITlStructioDs ¢0 stay at btsme. w only leave home for key essential reasons and where able to work from home people slxould do so. TIM"s Iwkdown meant that businesses and seThices were closed to face to face customers alld mally ineludthg Citizens Advice Birmitsgham {CAB) had moved to be a lOA digital 5crvice. CODtac*d by pbone. webchat and a limited nujnber of video cau5. The governmeDt's lockdown rules bave relaxed and ligbiened again throughout the year. but CAB bas not rebJrDed to seeing clients face face at a]1 due to the inability w be able to do so safely for sthff or clients. Key ri5k5 and uncertainties Seoior managers and tnte¢S undertake an annual review of the busintss nsks for Citizens Advice Birniingham, takin8 care to record all si8tsificant risks In a risk regter. This is monitored throughout the ytar (o ensure there has not been any major change to individual risks. Consideration is 8ivcn to the steps the or8anisation needs ¢0 take to mitigate risk by setting dowtj aetions that Can be taken to reduce the likelih( andlor the impact of an individual tjsk takiThg place. Duting the year covered by this rewrt the Covid pandemic had already moved from being a risk being an issu¢- matter that was already happening. CAB'S risk register and business continuity plan5 ensurtd that any s$8nificant impacts of the pandemic were mitigated by management action5 at an carly stage. The p¥in¢ipal risk identified by the annual review of busLn¢ss risks is the unc¢rtainty of fvwre fijnding, this is likely to be further exacerbated by the Covid-19 crisis. The cAncellatton of fijndraising events. public funds beino diverted into eTnergency activity to deal with the pandemic and the longcr-tcnn impacT on the economy will all likely bave a significani itnpatt ort the future fundirtg available to Cjtiiens Advjte Bimiingham_ However, TnLStees continue io look for rtew fijnding streams and opportunities to collabore with others io develop new projects. Citizens Advicg Birniingham carrie5 sufficient reserves to meet the obligatiODS of the organis10 ID the eveDi that 00 fitture fidIng is srtLwed and takes steps to actively manage creditOTS to ensure there is a healthy cash flow iu the bat. Otller key risks are associated with the loss of expthtoced staff from. or thc ioabiiity to successfully recrnit to, kcy role5 within the WOTkfor¢e. To ULitLgate this iisk. the oiganisatioD uDdet(8kes su¢¢essioD pla[Ltig by ellsuring that skills are shared and roles are developed in the to ¢oveF key posts when uecewry. Tnining and further developmeoi is offered where this can help to develop necessary skills. Where we bave bettt unable to appoint to advi50r rnles. we are increa5iDgly '8rowin8 our own, by appointing to trainee w>sitioos. We would like to seck fundin8 to dcvclop trdinee caseworker roles in the futyTe. Trnstees take seriously the wtentjal risks around inforniation and dat4 and Jnforniation Assurdnce is anoth¢r key risk deLailed in the ooanisation's risk register. Stsff and volunteeT5 are regularly reminded of their responsibilities around the Storage and handling of data as well a5 uThdertaking annual GDPR refresher trdining. Tru$tee$ The trusrees who have Served durin8 the year can be seen on page 3. Nont of the lliJ5tee5 has any beneficial interest in the company. All of the trustees are membe[5 of the company and guarantee to conttibutr £1 in the event of a winding up. Pay and remuneratloo of senlor stsiff l£vets of sa]ary for senior staff attd key management are reviewed awiuaily alld the Board operates a HR Committee which meets to disCUSS Staffmg collcerns durm8 the year before reporbtig back to the Board. Salary levels are regularly benchmarked asaillst compllrnble orgati1sats(H. Fundraising a¢tivitits The Charity had no sigtiifi¢ani fundraising aciivities and costs in the year bui rnised fiwds from voluntary donations received fro regular donors as well &s doAatJoDs received from ¢lJents as well as orgatkisations that are sllpporting our work.
Docusvjn En¥e10 IO.. E9B1A771$1-4e3F-A$8A-2E8Bl24851[ BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDTRECTORS, REPORT For the year ended 31 March 2021 OBJECTIVES AND ACTIVITIES Citizens Advice Binnin8ham (CAB) has hvin aims= Provision of irtfomiaiion. advice and adv(Kacy to the peoplc of BiTminghaTn' and Influence the development of social wli¢y to ta¢kle IDjustiK redu¢e pov¢rty ond la1 exclusion. Th1$ free. confidential and impartial advice service is provided to the standarth set by natioDal Citizens Advice so that clients can understand their rigbLS and r¢sponsibiliti¢S and thus enable them w make infomed choices abtsut IlDPOrtant aspects of their lives Policies The poli¢y thai bas been adopled ¢0 achieve the above objective is to follow the guidelin&s set down by the national Citiz¢ns Advice and includes the operaiiott of olS and outreach swIS withiJJ the geographi¢al area. The I¢¢eS achieve their aims by."- Obtaining a local diversity of voluntetts and trainin8 them; Sustaining 3Dd assisting charitsblc services by Providing tearn5 of rnanagerial, administrative and specialist staff. Raising Income by ne8Oliating fiirtding agreements with various Wieg and obtsining donations and incorne from other 50urces' Inctsmng expendittjre. acquiring wets. enierin8 into It4sts and other transactions such that the servict can operate to a high standard in an effjesent manrter" ad Controlling fJnatLcial operations on a year-by-year b&sis by the appropriate use of a Businass Developmeni Plan and an Anrtual Budget. bl d) The charity also operat&% Health & Safety and F4ual Opportunities JMTrlicies for the benefjt of all coming into contsct with the organisation. HOW OUR ACTIVITIES DELIVER PUBLIC BENEFIT DurAng a normal year. Citizens Advice BAfmin8baThi would provide advic£ io clients a¢ross Binniogham from locations In¢luding=_ The local office locafed in the City Centre. Various Health Units within pnrnary and secondary locations ¥cr05s Birrningham" Hospttals across Birniin8ham' ob Centrcs. librari4 cornmunity centr. and Courtty Court Welfare Office. Citizens Advice Birmingham provides infomution and advice on a wide rdll8e of tssues to those living or working in the Bimiin8ham area. We provide publi¢ benefjl through our service5 which ate frce. confidential. independenl and impartial to anyone using thern. Below we sei out in more detsil how we have wvided these servi¢es over the last year. The Board of Tnt has had due 8rd ¢0 the Charity CoTnmi&%ton guidance on public benefit and has complied with the duty in section 4 of the Charities Act 2011. ACHIEVEMENTS AND PERFORMAFICE During 2020r21, Citi¥etts Advice Birn)ingbam delivered high quality. tsrgeted free advi¢e to 22.604 ¢lients. This is a decrease of 6,320 clients on the number of clicnLs seen in 2019r20 and Is dut mainly to a dtcrtsse in the number of clieots seeksng help frorn our Debt and county court duty scheme service. The government introduced C4)vid yneasures COnStsainino recovery action for debts and suswth.tsg home ieFW)sstssions and evictions. whi¢h resulted in people not seeking advice for their debts.
Dtrusign EnvÈk)pe ID. EgB1A70&71514B3F-A58A-2E8B12485106 BIRMINGHAM CITIZENS ADVtCE BUREAU SERVICE LIMITED TRUSTEES'IDIRECTORS, REPORT For the year ended 31 March 2021 ACHIEVEMENTS AND PERFORMANCE (¢oDdnwtd) During 2020ni all advice delivered oth the telepbone due to the pandtmic- 8908 clients were assisted by the core generalist service and we heljxd these elients with 41,888 separate eThquiries, an average of 4.7 rnatters per client lSted- strong indication that people's problems are becoming rnore complex than ever. The Help to Claim seThi¢e assisted 6.356 clients wbo. in prcviou5 years. would havc been ]Sted with mcaDs trsted inefit etsquiries via the tore serni¢¢. Citizens Advice Birn]inghatn'5 work res)Jlted in income gains for our clietLts of £25.740J91 in 2020121. the last year the Debt Team have dealt witb £6,005.026 worth of deb1 3(P/o of whjch w3$ piiority debt attd the rernaxninE 700h non-priority debt. In 2020121, outcomes for debts writLen off, whicb iticluded DebL Relhef Orders and wriie offs. totalled £1.368.365. Over the same period. repayments negotiated, which incIled Debt Mana8emeni Plans on clients. behalf and token offeT paytnent5. totalled £185,306. Citizens Advjce Birn)ingham regulady seeks feedback on our perfonnattce frorn clients. Overall, 96Vo of our clients raled their experience of our servhce as positive or very positive. 74 Yo of clients felt the service bad helped them rd a ivay forward with their problems and 90% were posjbve or very posjtive about recommending our strvict to others. Among those Clients who a¢cess¢d our SeThI vja our mental h¢alth team, 63Yo said they felt less worried aknut their financcs fellowing our advtce and 96Vo said our advicc had helpcd to reduc£ ib¢ir strcss and anxiety. 98% of clients who wert supported by our Macmillan te&m told us that ihey were saiisfied or very satisfied with the service they received. 8V/ had seen art ITllpTovement in theii finances and. for 90% our assistrance had helped to reduce their Stress or anxiery. Of the clients 2SSlSted by our Wellbein8 team 940/0 were satisfied or very $atisfJed, and 970/• would recommend thi5 Strvice, and 75Oh of clients said they felt less stressed and 75%1 likely to visit GP as an OUorne of the Wellbeing team's supporL The above could rtot have been achieved without the haftl work artd dedication of our stsff and volunteer5. Although this year the number of volunteers able to provide help to clients has been SI1fiCanY reduced due 10 the Covid rquiTEtTtents to stay at horne. A small 1)up of voluntrets has been helping with teleph¢)ne appoinkneors with ¢li¢nts. bui the vast majority of the work undertaken been by paid staff. The wiuÈrtmth]t to $rxy at home meani stsff nonnally providsn8 face to face seJvice5 in the eommuniry, and colleagues who stsff the county court duty schane have not ¥Ken able to underrake their notrnal duties. Instead they bave provided muth nceded advice to dieDts via OUrt advirc line. The Tstee Board thanks ail the stsff aod volunteers for their hard work atld dedicAtion for keIng Services goillg from their horne5 over the last ycar. without the flexibility and WTnrni¢rnent of staff the achievements of the lasi year would not have been so high Our thanks too, to the organisations who provjded with additional funds to txtschase IT kit to facilitatr staff being able to work from home and PPE Lo keep thtm safe in the offKe. We eontinue work in p8rthetsbip with other agencies including othet knal Citizens Advic¢. By ke¢pJng in touch with developments wthin local Citizens Advice from around the counrry wt have betn able to share eXperiereS, lessons learned and new ways of doing thing5. Citizcn5 Advice Birniingham'5 debi team continue5 lo woik c105ely with Birrningham City Council's Counctl Tax Tearn. Together we have ien tying ensure clierbts have earty access to infomiaoon and advi regarding their council tsx 113bililies. The InntiOn is w help cljents avoid building up ¢oun¢il tax atrears thai in the pasl have resulted in court actson tor rtcovery. Wt continue to work with other Bim)Ingh2m b&std adwce and support or8anisations to Provide the best seNi¢es we can to the citizen5 of Birniingham. In sumtnary, whilst the opeTating envirOnmt continues to be dsffi¢ulL demand is incrtasjng and need is ever mort complex, Citi¥ns Advitt B]mighaM has tried to ensute our setvitts C4)lltinu2 ty reach many people &$ p)ssible who nttd our htlp.
DSVan Eavek)pe ID.. E981A705-71514B3F.A56A-2E88124851Cfj BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDIRECTORS. REPORT For the year ended 31 March 2021 REvfEW OF TrtNANCJAL POSITION During the 2020r21 financial yeaT CAB delivered a financial 5urplu5 of £137.566 (2019r20.. surplus of £31,662). This SULpIus arose primarily thanks to extra funding by BITmJn8harn City Councjl to help those affected dunng the Covid pxndemic. Inctsme ovtrall sli8htly decre&sed by 2.75Q/o LO £1.916,532 compared to £1.970,708 in 2019120, while over th¢ same Fenod ¢wnd)ture decreased by 8.30/• to £1,778,966 from £1.939,046 in 2019120. due mainly a S]fiCantreduCtiolJ in office and premises costs when the office was tl¢)%LI dunng the pandcmic. Expendibjrt OD fixed capitaiiqed durin8 the year amounted to £NIL (2019r20: £NIL), in conwet)ce with our ¢apitalis)tiou policy. FIX assets are Ld for charitsble purpw)5rs aJLd etthk sthff and volunteers to provide an optimum service to the public. TheTe is #n end of year restricted fid balace of £18.322 {2019120". £13.773). This LS accounted for by £18,322 leftfor the BCC Menral Hth project, whi¢b is expected to be fvlly spent by M2r¢h 2022. Restrictions *nd Inve5trnent Power5 The MemoTandum of Associatl(bn authOriS the tharity to rtceive Lncome by way of grnnts, donations. fi$ lega¢ies provided that it does not undertake any pernianeni trading activities in raising bJnd% for its primary objectives. Th¢ Metnorandum of Association authorises investment of surplus rnonies no¢ immediately required, Subject only to condition5 and consents Impostd by law. Reserves Poll¢y The Trustee Board reviews and updates its TeseTVts lleY annually to ensre ils compliance with Charity Comrnission bcst practice. Thi5 rcquircs reserv£s to be available to cover future contingencie5 and liabiliti&s. The Reserves Poliey requires at le8St three months. expenditure to be held as wJresth¢ted designated fi]nds. equating to £460.279 at budgeted 2021122 expenditure levels. The Charity also has a desigrta fijnd of £225,0(Xl for tsngible fixed LSSets {investmentsl and a ftjrther £300.000 for Oth designaied funds. the breakdown of which can en in Note 20 on page 27. The unrestricted and ullde$ignated general free reserves at 31 March 2021 was £89.335 {2020". £3 1,159) after designating reserves of £985.279 (2020.. £910,438). Restricted reserves at the end of the year amount to £18,322 (2020.. £13,7731 GoRng Concern The Charity reported a sigDifJcant cash iDflow of £238.2 for the year and the Clwity expects to make a small outflow Ln 2021122. Wknilsl the year ending 31 March 2021 was signiFicantiy aife¢ied by Covid-19. includiDg leading to the charity tejnporarily closing its offices for a couple of montbs but then reopettittg with very limited opening hours and fae¢-tO-fa¢e acc¢s5, the affect OD our Project work wa5 minimal from a financial point of view overall. Whilst still not providing face to face services, we are still providtnB ttl¢phoThe support tts those needing oui supportladvJ¢e 2nd have sncrca5ed our capacity to deliver servic&5 in this way. Once the current restriciions are lifted all activities and face-tQ-face re4uir¢ments for working will be reviewed OTh a per rKed basis and we expect all Current funding to continue for the financial year to 31° March 2022. After makin8 fijrthcr appropriate enquiri4 together with our re5etves and expenditure control. th¢ tswtees have a reasonable expectation that the company has adcquatr re50urce5 to contiThue ID operational existence for the twelve month5 from the date of signing this ieport. Foi this ieason, they Continue to adopi the goithg ¢oncun bas1S irt weparing th¢ fiThan¢ial siatements. Politi¢al Don#tiom$ No donations of monies or donat¢d giK)ds We made LO any political parnes or p)liti¢al ¢ampaigns in ihe year (2019QO.' £NtL).
OwJSign Envew ID.. E9B1A70&71514B3F-AW4-2E88124&51( BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDIRECTORS, REPORT For the year ended 31 March 2021 FUTURE PLANS At the time of writing this repD¢ the county is emerging from IIKkdowJ under the Covid-19 emergency requiTeTncnts. but ncertainty remains re8arding when services can ffturn to busine a5 usual. and Citizens Advjce BiTmingham ¢ontirtues to provide all scrvices via telephone and webchat with its workforce working ftom hotne. Trustees t2ke seriously theiT duty of ¢are lo our staff and vol1$ and will need to be sure that safe systern5 of work are pl8ce befo renjrning to Ea¢e to face seThice delivery. Tbe appareni succe&s of homeworkin& alongside the ongoing uncertaioty re8ardin8 the lon8er-tern presence of Covid-19. tneans that consideratitsn will need to be given as to how Citiz¢n5 Advice Birminghatn provide5 its 5erviccs into the fubJTe. A Dumber of service miew workshops ate planned for early in the new fin3n¢ial yeat to look ai what we bave learned from the Covid experience and how we might adapt or develop our services foi the fMty¥e. Truslee5 had already tak¢D the decision to cta5e the search for new offices. as suitsble premises ai an affordable rent have proved itnpossible to fjnd. However. this rnay be revisid in the ligbl ofn¢w ways ofworking posl-cowid. which may enable CAB to consider smaller premises thture. Work hls commenced io migrate ail data to the cloud making it easier for staff to work f]exibly whertver they are b&sed. Trustees will ¢olltinue to tnaintain fitTn controls otL expenditute and will se¢k In the futurt to only provide seryices that, as far as possible. are flllly fimded or m2ke a Silfie8n1 contribution ts) overheads. Demand for advice coi)tinues to outstrip the fvnded levels of servic£ and this is expected to incttase over thc next year &$ thc impact of Covid-19 on the national e¢onorny plays OJL The Senior Managcment Team will continue to rrvicw how to provide rnOTe from thin our existin8 Tesoiirces. We will also oDtinuc to seck further resources to expand our phont and digjtal scrvLCts, particularly for paid staff to undertake this role following the success of using paid sttff to answer the telephone advice line during the pandcrnic. FUT1n ¢OTLtitJues to be short iernj uncertain and is likely w Tetmin g) (or some years to cotne, which makes IoD8er teml plarming difficult. The Trnstee Board ieeognises this, and Citizens Advice Bimiingharn ha5 begun to diversify its search for other fundin8 OPPOrtunitie5 and is atrtady wotin8 with other loc41 Citizen5 Advice and other partners to ¢onsi4Jer tost.sharing options where feasible. We ¢oDtiTJue ¢0 work with local Ci¢izetis Advice th¢ West Mid]ands regioll attd to seek out OPPOtttuiilies to collaborate 00 prrJje¢ts Whe possibl The priorities laid out bclow covcr a wide rdnBC of d1alleng and ¢)PPDrtunitie5 in the next year alld beyoJ)d". Cottiinue to provide th¢ people of BirmiD8ham with hi8h quality and accessible strvice5,' Take steps to set our fioatLce5 onio a more sustainable footitlg by contiDuiDg seek new fiditig opportunitie5, having a more diverse fvnding base and managing $ts.. Have the aPPTopri2te inftastTUCture, iTKluding rr, to providt high quality seThices to our cu5tomcrs and cnsure effi¢ient managcmtnt of the or8ani5aLIOn' Furthcr develop our telephone and digital offcr to ensure we reach &% many clients as wssible within our limiled resources" Raise the profile of Citizens Advice BiTmingham with clients. fvnders and third parties. Review and learn from our experientts over the Covid ]utrictions and develop future ways of workin8 that best meei the needs 2nd pref¢ren¢es of clients wherever possible; Use our dats to analyse and rearch issues to campaign for the benefit of our clients and the wider cotnmunity: Explore collaborative wortring with other IcKal Citizens Advic< particularly in the Wesi Midlands region, in other Core Ciiie5 and wthth other third sector agtieS- and Utilise reserves in IiT]e wilh wlicy.
DotrJSKJn Envetope ID.. E9BIA705-71514B3F-A58A-2E8B124851C6 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED TRUSTEES'IDIRECTORS, REPORT For the year ended 31 March 2021 STATEMENT OF TRUSTEES, RESPONSIBILJTtES The tTU5tecs are responsible for prepat]ng the Artthual Report and the financial ststements in at¢ordart¢e with appli¢ble law and regulaliolls. Company and chartty law requires the tnjstees to prepart financial stateynents for each financial year. Under that law, the diTe¢tor5 have elected to prepare the financial statements in accordance United Kingdom Generally Acteptcd A¢¢ountiDg Practi¢e (United KiDgdotD ACcjnt1ng Standards and appllcable law). The fjnancial steDlts are required by law 10 give a true and fair view of the state of affaits of thc ¢onJwy and of the sulUS or deficit of the clL8ritable company for that period. Ln preparing those fioanciai stalementy the ffijstees are re4uired th.. seleci suitable a¢¢ourtting policies and thea apply them coosisnt]y' make judgeMeDts and estirnatts thai are reasonable aDd prudenL and prept the fiDancial Statements on tht 8oin8 concern b&sis it is inappropriale to pr¢sume thac the ¢h8ritsble coinpany will contiDue in busines The trustees are r£snSible for kecpin8 proper accouniin8 records, which disclose with renable accuracy at any time the rinancial position of the eharit2ble tornpany and to enable them to cnsure that the financial statements comply with the requirements of the Companies Act 2(K)6. They are also rtsp)rtsible foT safeguardirtg the assets of the charitable wtnpany aNJ her for taking reasonable steps for the prevention and detection of fraud and other irregularities. STATEMENT AS TO DISCLOSURE OF tNFORMATtON TO AUDrroRS The directors wha were in office on the date of appioval of these fmancjal stateTnents h&ve ConfiMl, as far as they are aware, that thcrc 15 no Televant audit information of which the auditOTS are unaware. Each of the directors have confirnied they have taken all the steps that they ought have tsken as d¥re¢toys in order Tnake themselves aware of any Televant audit infomJ&tion and to estsbb.sh thai Lt has tren communicated to the auditor. Thi$ report has been prepared io ac¢ordance with the Strtemeoi of Recommen¢Jed PTa¢tice: AccouDling and Reporting by Charities. preparing the accounts ID accordance witb the Financial ReportJn8 Standard applicable in the United Kingdom and Repllbli¢ of Irelatsd IFRS102) and the Cbaritses Act 2011. Auditors The audi¢Ot& Cooper Parry Group Li[nI have indicaied their willingncss to contiDue in office for the ensuing year. The Trustees, report was approved by the boar4 authorised for issue on 01 September 2021, and signed on its behalf by, 3?$F48?.. Paul Southo Chair 10
Dc¥xJSign Envdope10.. E9BIA70&71514B3F-A58A-2E88124851t BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED Oplnlon We have audited the financial 5tatCTnents of Birmingham Citizens Advice Bureau Service Lilnited (the 'tharitable company,) for the year ended 31 March 2021 which cotnpTise of the ststernent of financial activities. balxnee sheet. tath flow statetnent and no$ to the finan¢Jal ststements, ithcludith8 a summary of 518nJficant accounting polkcies. The fbn3ncial reporting framework thai has been applied in their prepardrion is applicable law and United Kin8dorn Accounting S(andai'ds. including FRS 102 "The Financia] Reporting Statldard applicable An the UK aDd Republic of ]relaThd" (United Kingdom Generally Attepted Accountiog Practice). Ill our opinion the financial statements.. give a true and fair view of the 5tste of the charitable compaDy's affairs &s at 31 March 2021. and of it5 Intoming resource5 and applicautsn of ToUrC. iDcluding irs income and expelldltu for the yeat then ended. have been pioperly pr¢pared in 3c¢ord2n¢e with Ulljted Kitsgdom Geoerally A¢¢epd Accoullting Ptx¢tsc¢" 2nd have b¢en prepared in accordan with th¢ r¢quir¢m¢nLS of the Compani¢s Aci 21K)6. Basis for opinion We conducted our audit in accordanct with Jnienutional Stsndards on Auditin8 {UKI IISAS {UK)l and applicable law. Our responsibilities under those standards are furthei de5cribe4J in the Auditor's responsibilitie5 for the audit of the financial staternents section of our report. We are indewderbt of the tharitable ¢ompany in 3ccordan¢e with ihe ethical rtquiremertts that are relevant to our audit of the financial statements in tht UK. Including iht FRC'S Ethical Standard, and wt have fulfilled our other ethical rcsponsibilities in aecordance with these rquiremenLS. We bclicve thai the audit evidencc w¢ have obtailled is sutTicient and appropriatr to provide a bL%is for opinion. Conclu$ion$ relating to going concern In auditing the fLnan¢ial sthtements. we have ¢OD¢luded that the trustees, use of the going concern basis of a¢cotsnting irt th¢ preparation of the fjoanciai sraiejneots is appropria*. Based on the work we havc perfornLcQ wc have not identified any rnaterial unccrtainties relating to events or collditions that. Individually 01 ¢ollectivelyJ may tsst signifi&t doubt on the tbaritsble cotnpatLy'S ability to continue as a gOg concem for a period of at least 12 n)onths from when the fLnaaciai staiejnents are authorised for issue. Our responsibililies and the ruponsibilities of the trustees with respect to going cott¢ern are described in the relevant se¢tions olthis rtport. Other informatits The tsu$¢$ are responsible for the Olhei Infomation. The oiher Jnfomaiion comprises the infomiation in¢lvded in the rep)rt of the tnjstces, other than the financial ststtrnents and our auditor's rep)rt thejwn. Our opinion on the financtal statements does not cover the other infomiation and. exeeN to the extrni otherwise explicitly stattd in our rert, we do not expre&% any forni of assuranee con¢lusion thereon. In connection wsth our audit of the financial stsiemenw our respotksjbility Js io read the othei irtfornJ2tion and, in doing $0, consider whether (he other infornution Is malerially inconsJ$tent with the financial ststements or our knowledge obtsined in the audit or otherwise appears io materially misstsied. If we identify such material inconsistencie5 or apparent material misstatements, we are required to detetmine wheiher there is a material misstatemeni in the fjnaneial sratements or a rnaterial misstaternent of the other information. If. bascd on the work we bave perfomied, wc conclude that there is a tnaterial isststcjnent of this other fOr1Dati0n. we are rcqujred to r¢wrt that facL We have nothing to rcport in this regard.
DoJJSvJn Envelope ID.. E9B1A705-7151483F-A58A-2E8B124&41(
BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED
INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF BIRMINGHAM
CITIZEIYS ADVICE BUREAU SERVICE LIMITED (CONT.)
Opinion5 on matters prescribed by the Companies Act 2006
lrt our opinion, based on the work undertaken in thc COUTse of the audil:
thc information given in the TetKJrt of the trustees {ittcorwatin8 the direciors. rtport) for the financLal year for which the
rin#n¢ial st#¢ernents arc prepared is consisteftt with the financial statrments. and
the trustees. ieport bas been prepared in attord8n¢¢ with applicablt Itgxj requiremeDts.
Matters on whlch we Ire required to report by exception
Ill the light of knowled8e and understsnding of the charirable compaDy and its enviror0t obtsuwj in the cour3e of the
8udiL we havt not identified rna¢erial mL5Statements in the tru51ees' report.
We have nothin8 to report in respect of the following matters relaiioll tt) which the Companies Aci 2006 requires us
report to you if, in oiir ¢Jpinion'.
adequate accouDtiDg recor& have not 1 kep4 or returns adequate for our audit have not been received from brattches
not Vj51t¢d by u5" or
the finarttial statements are rtot in 2grt¢menT WLth the a¢¢OWltiTLg records and retyrn$' or
certain disclosures of ttustec5' Tcmuneration specifitd by law are rtoi made. or
we have not received all the infoimation and explanations we require for our audiL or
the tnLStees were not entitled to prepare the financial In atcorylante with Ihe small companies, iegime and
take advantage of the small cornpani¢5' excmptlOn5 in preparing the Report of tht TNstccs and from thc rtquirtmtnt to
prep21e a strategic repoTL
Rtsponsibililies of ¢ru$iees
A5 explained more fully in the trustees. re5rKJnsibilities statement set oui on page 10, the tjustees (who are also the directors
of the tbaTiiable ¢ompally foT the puwposes of company law) are res57ble for the preparatioD of the fllwicial 5tstements
and for being sztisfLed that they give a trne and fair view. and for sucb irtiemal control as the trustees determine is necess#ry
to ellable the prq)ardtioD of financial sthtements that are free from mattriai misstatemeni whether due to fraud or error.
In preparin8 the fanCial ststemeDts, the trustees are responsible for 2ssessing the eharitsble compatty's ability to Continue as
a going ¢on¢e¥n. disclosing. as applicable. rnatters related lo going concern and usitlg the going conccrn basis of accounting
unless the tnjstees either Intend to liquidale the ¢baTitsble company or to cease operntions. or have Do Tealisti¢ alternative but
to do so.
Auditor's responsibilities for the audit of the financial statemtnts
Our objects"ve5 are to Obta renable &sswance atX)UL whethu tht financial StaL8 ¥ a whole an fiee from mateTial
rnissiatem¢n¢ whether due to fraud or crror. arml lo 1C an audiror'5 rqx)rt that inclth (x]r ophnion. Rea4able aSSL]r is a high
level of 2wtranc4 Iwt is n¢X a gwantee that an alIt cond a¢th[dae ISAS (UK) will ajwtys detcct a material
missutement when iLexists. Mimtsl arise from fra1 tt ttn)raTr4 ore c4)nsidered material }( individually or in the aggregate.
ttley cou]d reasonably beexFtcted infh]erKe theolC this1(5 ofu5tr5 t3ken on theba5i5 of these financial Atements.
IrregulaTitie4 incknling ftau& are of n(trtswliance with Im and Tegulations. We d¢g) PTcethuu in I with 4Jur
resFX)rtsibdities oudit)ed atK)v< kndetect materia] 5Snts in ry of inEBuiaritics, itKIling fraud. The Splfi¢ poc&lures for
us en8a8ement aTLd the extent to which thaTE capableof¢ktecting irregularitics. inc)]ing fraud 15 detailed below:
Our&wssment key iawsatKI the (Jwitsble C
DocuSi9h Envelope ID." E981A70&71514B3F-A58A-2E88124851C6 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED (CONT.) Auditor's resp)nsib5lltlts for the audit of the financial statements (eonL) Wt are not responsible for prevcnlin8 irregularitse5. Our approach to detccting igulatte$ included, bllt was not limited to, the following.. obiaining an understandino of the legal and regulatory framework applicable to the Charirable Compatty attd how the Charitable Company is complying wjth thai frnnework, inclllding agreement of fmancial statement disclosures to underlying do¢wDentatson and other evidence. obtaillirt8 an understaodiD8 of the Cbaritsble CompaDy's CODtrol eDvironrnent and how the Cboritable Company bas applied relevant control PTocedLwes. through di$s1On$ with T[US£S and other mattagement alld by performing walkthrougb tesiing over key ateas" obtaining an understanding of the Charitable Company's risk &55e5sment process, including the risk of fiaud.. reviewin8 meeting minutes of thosc char8cd WLth 8overnance throu8hout the year.. and perfomiin8 audit testing to addres5 the risk of nJaDagcnJent override of contro15. cluding test£ joutnal entrits attd other adjuslments for appropTj3teness. evaluating the iSin$ rntiooale of sÉgnificant transactions outside the rtomial course of busirtess and reviewirt8 accouniing esiimaw for bias. Whilst ¢onsideting how our audit work addressed the detection of iegUlaritieS. we also considered the likelihood of detection b&sed on our approach. ItTegulaTltics arising from fraud are inherently more diff)cul¢ to dete¢t than those ansing frorn effor. Because of the inherent limitations of an audi4 there Js a iJ$k that we will not detect 311 Irre8ularities, including thosc leading to a material misstttemeni in the finaotial statements or rKbn-compliance wlth regulation. This risk incrca5C5 the more th3t complianee with a law or regulation is removed from the events and trdnsactions reflected in the financixl ststements, as we will be les5 likely to become aware of InStanS of non-compliarjce. The Tisk is olso gTea¢er regardjrtg irregularities occutTin8 due to hud rather than error, as fraud involves inientional cortcealmeni, forgery, collusion. omission or mi5representstion. A further dcs¢ription of our responsibilities Is available on the Financial Reporting Council'5 website ai.. www.frc.or8.uklauditorsresponsibtliiies. This description fornis part of our auditor's reFrfJrL Use of our report This report is Ade solely to the ebaritable company's rnember5. a Erfxiy. in accord with Chapter 3 of Part 16 of the Conpanies Act 2006. Our audit work ba5 been UDdertaken so th31 we might stste to the ¢haritsble comparty's members liiose matters we are required ¢0 stale to them in an auditoi's rep)rt and for t)0 other purpose. To the fullest extent perrnltt by law. we do not aecepi or assume responsibility to anyone other than the ch8Titable cornpany and the charitable company's members as a tmmly. for our audit work. for this report. or ftir the opinions we have ftimied. Glen Bo FCA Sethiol Stlmiory Auditor for and on behalf of.. Cooper Parry Croup Lirnited Chartered Accountants Stawtory Auditor One Centtal Boulevard Blythe Valley Park Solihull West Midlands B90 8BG Date.. 28 October 2021 13
[0San En¥pe ID.. E9BIA705-71514B3F-A56A-2E88124851 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED STA TEMENT OF FINANCIAL ACTIVITIES (Including income and expenditure account) For the year ended 31 M2r¢h 2021 Unre5trieted Restricted Funds Funds Total Unrestricted Restricted 2021 Furtds Funds Totsl 2020 Trlote IncoDJe from: Donations and legacies Cbaritablc activities A¢iivilies for generating fLmds Investments 8,497 82U80 6,368 13,402 8.497 1,888,265 6J68 13.402 4.435 897,358 5,8(K) 16.493 4.435 1.943.980 5,8(K) 16,493 1,065J85 1,046.622 Totsl income 851,147 1.065J85 1.916.532 924.086 1,046.622 1.970,708 ExpeDditure . Charitsble a¢tivitie$ Oth¢r exp¢ndiUJIE 756,17J 1387 1,020,406 ,776,579 2J87 814,904 2.158 1,121,984 1,936,888 2.158 Tot81 expenditure 758 1.020.406 1.778.966 817.062 1,121.984 1.939.046 Net intornel(expenditure) before transfer 92587 44979 137566 107.024 (75.362) 31,662 Tr#n5fers betweeD funds 20.21 40,430 (40,430} (57,760) 57.760 Net movement in fund5 133.017 4.549 137566 49264 (17.602) 31,662 Rtconciliation of funds: Total funds brought forward at 01 April 2020 941597 13.773 955J70 892.333 31.375 923.708 Totsl fund$ ¢arri forward at 31 March 2021 J,074,6A4 18J22 J,092936 941,597 13.773 955,370 The statement of financial actsvities includts all gains and iossLs Jn the cutrent and tomparntive year. All inrome and expenditure 1ve from conlinuing activitics. The notes ort pages 17 31 fomi part of these finartcial thtement 14
D¢)sign Envebpe ID.. E981A7O&715l4B3F--2E8Bl248sl(6 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED BALANCE SHEET As at 31 Mgrch 2021 2021 2020 Note Fixed assets Tanble asscts Investments 14 14 225.IKIO 225,CrfMI 225.(KIO 225.000 Current assets DebtOTS Cash atbank atkl ID band 15 26 192.757 999J75 269,609 760273 A.19JJ32 1.029,882 Llabiiltits Creditors.. amouDts fallill8 due wi one year 16 (243996) {219.512) Net current assets 947.936 810,370 Total assets less current liabilities 1,172?36 1,035,370 Provl$Sons for Ilaibllltl 19 (80,000) (80.000) Totsl nei assets 1.092936 955,370 Funds of the cllarity Unxestricted fiLnds: General fimds De5i8nated Revaluation rC Designated fiu 20 89J35 53.557 93l.722 31,159 53,557 856,881 1,074.614 941,597 Restricted funds 21 18J22 13,773 Total charity funds 22 1,092,936 955,370 The finartcial statements for registered Company number 02202427, have t*en prepared in att0rdae with the provisions applicable to ¢tsmponies subj¢¢i 10 the small ¢ompatsies' Tegime and in aetorilance with the provisions of FRS 102 Scction IA- stnall entities. The aecounLS were aEyioved by the Board. authorised for issue on 01 Stpkmber 2021. and signed its behalf by, 2A23Ps3ESF1fj7.- Paul Southo Chair Th¢ Dotes OJL pages 17 to 31 fom of th¢s¢ fknjallcial statcmenls 15
D[Sjn En¥elop810.' E9B1A70&71514B3F.A58A.2E8B124851 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED CASH FLOW STATEMENT For the year ended 31 March 2021 N•te 21121 2020 Cash tloivs from operating activities= Net cash provided by operating activities 25 225,51KI (71,636) Cash floivs from investing activities-. Dividends, intrrest and rents from inv¥tmeDts 13,402 16,493 Net casb provided by investing activities 13,402 16,493 ittu¢as¢ / (d¢¢reas¢) in casb and cash ¢quivalents in the rewbrting period 238902 (55.1431 Cath alld casb equivalents at tbe begianing of the reJx)rting period 760.273 815,416 C9$h and t9$h equlvalents at the e*d of the reporting period 999,175 760,273 The notes ort g¢S 17 to 31 forni part of these finartcial statements. 16
DJsign Envelope IO". E981A70&71514B3F-A5BA-2É8B124851(6 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STA TEMENTS For the year ended 31 March 2021 Charitsble Company Information Birmingham Citizens Advice Bureau Service Limitrd Js a private limited ¢haritable u)mpany. limJt2d by guatsntee, by not having Share capital Incorporated and domiejltd England & Wales. The reBlStertd Off is Gazette Bllilding, 168 Coryx)ralion Stree¢ Bimijngham. B4 6TF and the comp&Ay re8istsation number is.. 02202427. Accounting Policies B1$ of preparAtio The financial statelnents have been prepared in accordance with AceouDtiDg and Reportitig by ChaTities.. Statetnent of Rewmmended Practice applicable to charities preparing their accowjts in a¢¢ordon¢e with the Finan¢iai Reporung Standard appkncable in the UK and Republi¢ of Ire13nd IFRS 102) l¢ffe¢tive l January 2019) - (Charities SORP {FRS 102)), the Financial Reporting Standard applicable in the UK alld Republtc of IrelaDd {FRS 102) and the Companies Act 2006. Bimiillgham Citizens Advitt Bureau Service LI11¢d n]eets the definits¢)n of a publi¢ beDefii etbtsiy utsder FRS 102. Assets 2nd liabilities are ietO8nised at hJstori¢ai ¢OSL or trallsaction valut uttiess otherwise stsied In the rclevanl accouDtin8 policy. The financial statements are prepared in Sterling and rouDded to the ne4re5t £1. accounting Generdl funds are unrestrictcd fund5 which are available foT use at the dis¢retson of trusiets in furtheTan¢e of the general objectives of the company ond whith have TKTrt been desJgth8ted forotherpurposes. Designad fur are urestrIcted fiJnd5 camjarkd by the trustee5 forpacu1ar PUTPOSC& Restricted fvnds are fun(ts which are to be used in ar¥]2nce with specific resrrictions imw>sed by donors or which have been raised by the company for particular purp05e5. The costs of rdisifig and administering such funds are charged against the spe¢ifi¢ fund. The aitn and use tsf cach restricted fund is set out iti the notes to the fuJaTkcial statements. ij kncome All income Is included in the statement of f2¢18[ activLties when the charity Is entitled to the fuDds and the amount can be measured with reasonable £tlty. Income is defee only when the cbanty bas to fijlfil conditions before becoming cnti(led to i¢ or where the donor has specified that the income is E¢ exFtTthd in a fi)[e ptticl Voluntary income is received by way of grants. donations and 8ift% including gift aid income whtrt applicable. and is included in full in the statcment of financial activitics when receivable. Income from governrnent and other grdnLs, where re12ted to perforrnance 9d specific deliverablcs. are ac¢ounted foi when it is probable th#¢ the income will be ieceived and the amowit can be measured reliably and is noi dcftrred. Donated services ar facilitie5 are included at the value w the ty where thi5 bE quantified and is material. The value of servT¢es provided by volunteers has not included in these accounts. Intere$t receivabl¢ Intertst on funds held on deposit bs included when receivable and the amount can be measured reliably by the company" this is noTfDally upon notification of the interest paid or payable by the BaJth. 17
DooJSKJn Envefr)pe ID." E981A70&7151483F-A58A-2E8B12485106 BIRTrqINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 Mareh 2021 Actountlng Policies {tontinued) Resources expended Exptndibjre is reco8nised ort an ac£nl basis 3$ a l]abJlLty is irttwttd. Exp•hdifAJff in¢ludes any VAT whk¢h ¢ènnot be fully r0VeTed, and is reported &5 part of the exwdibjre to which it reles. Expendire on raising fimd$' comprise the costs associated with attracting voluntary itjcorn Charitable expenditu compriKs those costs incurred by the charity in the delivery of its activities and services for its bett¢ficiarie> Tb¢ ptimary fun¢tioDal aciivity of the dwity is the giviDg of free and confideDtial advice to the public. It iThcludes both costs that can be allwate41 directly to this activiry and those SOa0 iodirt¢iTJatute necessary ¢0 SUPPOrt tbem. Sup]kn ¢OSts ilude all those ovuhead cous of office aud bureau accotnTllLwJatiOT4 utility servic ar other services and Costs, whieh are in support of the activLty. They also include thrjse costs noi &ssotiaied with tbe other two headirtgs 2nd iticludes ¢os¢s of TtLecting the constitiOnal aDd 51atulory rcquiremenLS of the cbariLy. the audit fees and costs tinked to the straiegi¢ management of the ¢lrnrity. They bove been allo¢at¢d to activity ¢OSt cJ¢egories ¢)n a basis consisient with the use of re5tsurces. e.8. stsff costs by tiine spent and other cosLs by esrijnated OperAting luse$ The ¢harity classifies the lease of Property and printing arKI teletornrnunications equiprnent a5 operating leascs. the titlc to the property and tquipmcnt iemains with the lessor and the equipment is replaceA every six years whilst the ¢t(knomi¢ life of such equiptnent Es noMllY ten year5. Rental Charg are charaed on a straight line basis over the terni of the lease. Taxation The charitable company, bezn8 a re8lSteryi chatity with mjnitnai trading in¢om< has been grnnJ exemption from tsx under Scction 505 of the Income aTHI CotFX)ration T% Act 1988. No provision for Ka[ort has therefore Fen nude in these atCOLmL8. Tngibl¢ fLxed assets and depre¢itson A]1 assets individually costin8 rnore thatl £5.((l) are capitslised. Tan8ible fjxed other tban freehold land are stsd at cost less deprecLion and any accumulaied impaimieot losses. Depreciation is PTovHled at rates ¢alcuL4ted to write off the c05t of each 855Ct over its expected tful lifq as follow5.. FTcehold Property L£asehold improvements F4uipment FurnitUTe 2•A on the strdight-line method-commencing yearafter acquisiiion over the Irngth of the l¢a5C 21Ph ot) the stiaighi line methcmj 21P/o on the strdight line method Investment property Investhent propery is inilia]ly recorded at cos4 which includes pu¥tlwe pnte amd any dire¢dy Wibutsble expendirure. Inveslrnent Propetty is revalued to its fair value at each reithing datr and any changes in fair value are Tecognised &s income or expendt¢uT¢. i.io Debtor5 Trade and other dtbtors are recognised at the settlemeot amount due after any trade discount offe¥td. Prq)ayments are valued at the amount prepaid Det of athy trade th"scowits thie. C#$h at b#nk #nd im hAd Cash aÉ bank and in band ineludes tasb and short terrn highly liquid investments with a Short fDabJrity of t1Ce rnonths or less fTom the date of acquisilion 01 opening of the de)511 or similar &¢¢oulli 18
Envelope ID.. E981A70>71514B3F-A58A-2E88124851( BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 AeeouTbiing Poli¢les (continued) 1.12 Creditors nd provi51011S CrediWTS and PTovisiolls ate rtcognised where the d)8rity has a present obligation resulting from a past event that will probably resvli in the trartsfer of fimds to a thiTd party and the amount due to stttle the obligation can be measured or estimated reliably. Creditors and PiOVAsions are normally reco8nhsed at their settjemcnt amount afier allowsng for any trade discounts due. 1.13 Pensions retirement benefits The tharity orÈrat&8 a deflned eontribution 5chemc. The amount charged to the slattmElIt of finaJh¢iat activhties itj respeci of pension costs aTLd Oth post retiteTneut beoefits is the contributions payable in the year. Differetsces ktw¢¢n ¢ontrblltions payable In the year and contributions a¢0][Y are thown as either aruuals or prepayments in the allCe sbeeL 1.14 Financial instruments The charity only erttrrs Into basic financial instrnments trdnsactions that result in the recognition of financia] a55ets and liabilitie5 like trade and other aecounts receivable and payable. loans fTom banks ar other third parties and loans to ielated partie5. Debr insuMentS (other than those wholly repayable or receivable within one ye4r), includin8 loan5 and other accounts receivable and payable. arc initially rneasured at present value of the future flows and subsequently at amortised Cost using the effettive interest method. Financial a&sets and liabilities are offset atKI the net arnount retKbrted in the Balance Sheet when there is an enforceable right to set off the Tecognised amounts 8nd there is intertlion io sett]e on a thet b8sis or IO Tealise the 8sset and settle ihe liability simultatheously. 1.15 Judgements in pplying 4¢¢oumtin% policies ¥nd key sources of estlmitSoM uncertSnty In preparing the Financial Staments, managemeni is required io make estitnatrs and assumptions which affect reported itlcorue. expense5, assets. liabilitics and disclosure of ¢ontingent ¥sets and Ii&bilitJcs. Use of av211able illfomation aod application of judgement are inh¢r¢oL th lh¢ (omkation of estimales, IoBether with expe¢taiions or ruLure events LhaL are believed to be r¢asoDabl¢ llttder the ¢ircwnststtces. AC81 results ID the filture could differ frorn such estin]ates. Inv - The trustees have revalued the property to fair value at the year end. They have based their valuaiiort . ort a valuation catried out by CharloLte Ftsllard MIUCS on 20 Novernber 2018. The directors consider that there are no 518nificant are45 of key judgement or estimation uncertainty other than those idcntified in the accounting policie5 above. Going concern The fijll impact of the Covid-l9 pandemic on the long-tenn landscape we will work in is not yet clear. however. in the short tertn we have noi fac any significant fynancial impact and whilsi our ability to WOTk face-lo-face is Cutrently reduced considerably we have been able to in¢rease telephone and other m¢thods of advice delivery to help ID w01n8 towards targets. At the lime of approving the financial stttements, the Trus(ees have & reasonable expecraiion that ihe chaTity ha5 adequate resources to continue in operdtional existence for the foreseeable fuDJre. Thus, the trustees continue to adopt the going concern basis of aceounting in the preparinB the fmancial ststements. 19
DooJSi9n Envdok10.' E9BIA70>7151483F-A58A-2e88124851C6 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 Donations and legatles Unrestricted Restricted Fund5 Fund$ Totsl 2021 Ttstal 2020 DonatioDs aDd 8,497 &497 4.435 trt¢otne from thxritxble #ctivities Grants and contract incomt receiyable for rbaritable tivity- advice xnd Unrestiicted Remricted Funds Funds Totsl 2021 Totsl 2020 Getseral Advice- Bimiingh2m CC- Advice Setvi¢e Bimiingharn & Solihull CCG Universal Support- Help to Claim The Henry Smith Ch8rity BSL- The Eveson Tn1 BEIS Funding Access (o Justice Foundation Other grdnts 315.(1)O Jisooo 131,23 482,170 305.653 125.451 421,279 18.750 6,Th)0 131.230 482,170 16.666 32,537 4,410 16,666 32,537 4350 5,997 3193YI 667.013 986.263 883.130 Debt Advice: Money Advice Service.. F%e-tFaeeDeb{ Advice Corrununity Law Partnership (CLP) Severn TietLt Ttust Fulld (SThF) Other grats 503ffi30 503.630 494.138 92,231 63,320 501630 503.630 649.689 Btnefit Advitt: Bimiit)gham CC- Mental Health Macmillan Cancer SupFQrt 74.000 324J72 74.000 324 J72 43,408 367,753 39U72 39&372 Tot#1 Intome from th#ritble *ttivitie5 822WO 1,065J85 1•4265 1,943,980 20
D£tu&gn Envelope ID.. E9B1A705.71514B3F-A58A-2E8B124851C BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL ST ATEMENTS For the year ended 31 March 2021 Activities for genernting funds Unrestricted Restricted Funds Funds Total 2021 Totsl 2020 Room bire Solar panels & casbb&¢k scheme Windru5h compensatioll scb¢t))e Other incorne 4,797 I,(X)3 2W7 899 2,887 899 2.582 6J68 6J68 5.81JO InvestmeDt5 Unrestricted Restricted Furtds Funds Tots] 2021 Total 2020 Interesi received Investtnent property renthl income 402 J3,000 4112 13,OlJO 3,391 13,102 13,402 13,4112 16,493 Eypend1tr¢ on ¢harltsble activitles by fund uresttted Resttitted Futtds Funds Totsl 2021 Totsl 2020 Genernl Advice Debi Adv1ce Btnefiis Advic¢ 251299 74 644i00 896.099 504,874 375.606 894.041 605.832 437,015 375.606 756,173 1,020,406 1,77Q579 1,936.888 21
DO$b2n Env8h)pe ID". Eg81A705-7151-483F-A5BA-2E88124851t BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINAP4CIAL STATEMENTS For the year ended 31 March 2021 Analysis of expenditllre on ¢hAritable attivtrf Basi5 of Alloeatio Gener1 Advl¢e Debt Advlee Benefit5 Advlee Total 2021 Total 2020 Direct Costs: Sal8ries ajjd wagcs Sraff and volw1cts Direct Office cosrs Direcl Premises costs DiTecl Other costs DiTe¢t 640.540 2553 35.145 39JJ75 291487 520 I J2A402 3.073 41.751 .300,489 15,538 33,873 17,850 57,184 5516 4W7 47 684.605 398,891 294.097 lJ77.593 1.424.934 Support Costs.. Salarie5 wages SthfflHrs Srarff and volunteets St2fflHrs Office costs StafflHrs PrtTnises costs SthfflH Govtmanct costs SthfYIHrs Other costs StsfflHrs 79.061 709 76,790 51.670 3264 39J17 358 38,021 25581 J.778 928 30J28 232 29,405 19.949 1,498 97 14&706 1.299 144,216 97,200 6,540 1.025 122,178 6,768 232.706 133.882 15,935 485 211,494 105?83 81,5119 394986 511,954 Total expenditure on ¢hr5b]e *etivitieS 504374 37S.606 1.776J79 1.936.888 Other expenditure UDre5tricted Restricted Fufftd$ FutLds Total 2021 Total 2020 Jnvestment property expend]"tt 2J87 2,158 2J87 2J87 2.158 Net ineoming resourees for the ye4r 2021 2020 This is stated after charging OpeTatirtg leases-18nd and buil¢bn8S Opcratin8 Icase5- other Auditor's remuu¢raiJon". 81,455 104,609 13.823 7,2(K) 7,983 Dtpreciatioll aod ImpainDCllt Cknrs 22
DOCUSI Envelope ID.. E961A7o5-7f51483F.A582E8124&515 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 io Trusiees During the current or previow year no remuneration or IKnefits for services as a diiectorltnjstee have been paid or were payable, direcily or indirlly. out of the funds of the ¢h3Tkty to any tru5te¢ or to any person known to be connected with them. Reimbursement of travel and incideotsl expcDscs io the trustee5 came to £Nil during tb¢ year to 31 March 2021 (2019120.. £3 paid to onc trustee). Trustees, ithdemDity iDsuraDce paid by the charity durin8 the year totalled £60 (2019120.. £60) and expenses related to costs of Trustees, meetings including the AGM totslled £NIl (2019r20-. £1.2971 li Employees 2021 FfE Number 2020 FTE 2021 Head Count 2020 H¢2d Count Number of employees The average number of employe¢% analysed by function w Advict workers and sllpport staff Key management personnel 46 52 51 55 2021 2020 Employment e05ts Wages and salarias Social seturity eosts Pensions Costs IJ04.221 111,636 59.251 1,263,849 105.310 53.508 1.475.108 1.422.667 No employee rettived remuneration amounting to More than £(rf).(KKI in the (2019120: NtL) The key management personnel of the Charity comprist the Chitf Executive Officer and thret optrational tnanagers. The total employee bentfits of the key management personnel of the Charity were £179.4?1 (2019120.. £173,352). No employees were made redundant in th¢ year12019120.. None). The total cost of the redundancy payments amouiited to £Nil (2019120.. £Nill. The rA)li¢y of the charity is recognise redundancy payments in full when they become due and thaed to Support Costs unles% there 1$ provision for it in the funds of the project withill which the relevant employee worked. During the current or previous year no remurteration or benefits for se]vices as a directorltyustee have been paid or were PJygble, direcdy or inth'rectjy, of the fijnds of the charity to any hijstee or any person known to be connected wilh them. 23
QooJSvJn Envdope ID.. E981A705-71514B3F-A5BA-2E8B124851Cfj BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 PenslOIIS There is a defined contribution wsion schemc for employees. The basis for allo¢aiing the employer expense between 3¢tiwties is based on the salary cost of thff WOTking that activity. Frotn July 2014 and again In July 2017 and July 2020, the CA automatically enrolled eligible jobholders into a qualifyin8 scheme in accordance penslons leslatiOn. The assets of the schtme are beld separately from those of the company itl an itJdetKndentJy adrnillistered futKt. The fund is a Group Person Pensioo S¢h¢me wth Stsndard Life. The pensioo ¢ost ¢borge for the year represeots ¢Otitributions payable by the charitsble company to the fiLttd and amounted 10 £59,251 (2019r20.. £53,508). The cost of the pension is all(Kated to tsch individual projecl within which etnployec works. At the year-eDd£18.676 was owed to thc pnsion 5cherne (2019120.. £J7,990). 13 Volunteers The Tntstee Board attd SettioT Mana8emeni TeaEn recogttise the tremendtyjs contribution Dde by our volunoets without whom the service could Dot operate. The rigoro training required to achÉeve the s(aDdard5 set by the service means nol all potential vo]wite¢rs tompletr the ¢owse bui those that do. WOTk at all levels of the organisation from reception and administratlOD to 8eneralist advice aDd betsefits advi work Thjs year the of voluD(eers able to provide help to ¢lients has been significanily reduced due to the Covid requirements to 5ray ar hom& A srnall group of volunteers has been helping with l¢phorte appM)irttments with ¢lient4 but the vast majotity of the wotk w)dertaken has been by paid stsff. 14 Flxed Assets PToptrties lthprovements E4uipmth¢ Furnitwre Total Cost At 31 March 2020 Diswsals 225.¢ 207.323 (207,323) 32.550 10.589 475.462 (207,323) At 31 March 2021 225,¢XK> 32.550 10,589 268,139 Depreciation Ai l April 2020 Released 00 disposal 207.323 (207,323) 32.550 10.589 250,462 (207,3231 At 31 Mar¢h 2021 32,550 10,589 43.139 Net book v&lu¢ At 3J Mar¢h 2021 22SfJJO 225,OIH) At 31 March 2020 225.(K) 225.000 Durirtg the prior year the piopety ai Tyseley w&s transfeffed from freehold property invesiThent propcrty, after the property stopped being used as an office and became tenanted on 19 DtteTnbtr 2018. Tht carrying value (>f the freehtsld property was transfeTred at this date. Th¢ investtneot property was revalued by the ttwstees to its fair value bas¢d on a valuation catried out ort 20 Novetnber 2018 by Cbarlotte Fullard MRICS of IAmbert Stwth and Hampton which resulted in increase in value of £53,557. The truslte5 do noi believe the faki value to have cbanged sigllificanlly Since that valuaiioll. 24
DoGwSign EnvelopÈ ID.. Eg8IA705-7151483F-A58A-2E8B124851CI3 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 15 Debtors 2021 2020 Gnts rccetvablr Ptepaytnellts Accrned iticome Other debtors 138286 29.972 22577 1,922 91.538 23,560 154.511 192,757 269,609 16 Creditors: amounts fUing due WIthi one year 21121 2020 Trade creditois Soc121 security costs Pension5 Accruals Deferred in¢om¢ Othercreditor5 36.765 27,915 18,676 67.430 93.185 2S 36,323 26,987 17,990 50,836 87,351 25 243,996 219,512 17 Deferred income Dtferred iti¢ome ¢ompris¢s of income received for the following pwjects whicjj roMI2n¢t is expe¢Led in the following year. totall8 £93,185 iti 202112020.. £87351).. BCC LEAS Mentsl Health Universal Support Others Balance as at 01 April 2020 Amount released to income earned Amountdeferred Ln year 50.¢XKI 1851)0 9.101 {9.1011 14.935 9.750 {9.750) 9.751 Blanee as 4t 31 Mareh 2021 50.ofAI 18300 14.935 9.750 25
DwSwJn Envdope10.' E981A70&7151483F.A58A.2E88124851( BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCJAL STATEMENTS For the year ended 31 March 2021 18 Ffnaneil instruments 2021 2020 Finncil a55ets Financial assets rneasUr at fair value through profit& lo.. - Casb at bank and in battd FiDancial assets thai are debt insts11$ mea9Lr aE anx1 o)SL - Grants receivable - Accrued income 999.175 760.273 138.286 22.577 91,538 154.511 ,I60,&38 1.006.322 FiDnrial liabilities Financial liabilities meawred at ajuorrisedccit - Trade crsjitors - T3xatson and Social security CL Pensions - ACcnlS - Othercreditors 36,765 27915 18.676 67,430 2S 36,323 26.987 17.990 50,836 25 150.811 132.161 19 Provisions for liabilities 2021 2020 Dilapidatsons on Ica5edpremi5 80.000 80,0(K) The dilapidationstost is repayable a% follows: WLthin one year Between one and two years Between two and fiveyears Aftcr five years 80.000 80.000 80.000 80,0 Movement In proAslon$ 2021 2020 Dilapidatyons pmisioD bToughi forward Jncre&selIdecre&) in tbe y 80,0 Provlsion crried forwArd 80.000 80.0(X) Art intrease in the dil4)idations pmvision was made in 2016117 afttr a ddapidations review w&s undertaken on 08.05.17 by Pollie Jelfs MRtCS of Fusion Buildin8 Consultancy Limited. Thc expenditure is expe¢td to O¢¢UT duTing the 2021122 rati#l yt4r as the current lease #i Gazet* Buildmgs has ended- w¢5$ a new lease is a8r¢¢d aod si8n•t 26
C)(KuSign Env81ope IO.. E981A705-7151483F-A56A.2E8B12485106 BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 20 Unrestrl¢ted funds BlAn£e t 01 April 2020 Trgnsfer Betheen Fund5 Balance at 31 March 2021 Incoming resources Resourees expended General funds De5i8naled funds.. Reserves poljcy Designated funds.. Redundanciss fund Deslglla funds". Lnvestment prortY DesigJated fwids". Properties Improvemeots Dc518nattd funds.. IT improvtmcnts 31,159 485,438 150,000 225.000 50.IX 851,147 758,560 (34,411) (25,159) 89,335 460,279 150,000 225,000 loo,000 50,000 50,000 so,000 Total Unrestrleted fndS 941.597 851.147 758.560 40.430 1.074.6A4 There is a designated fund of £225.C(M) for the investrrtnt prnperty at Tyseley (2019no.. £225.000) as this amount ig tbot readily ivailable to spend on the charitable objects of the Charity. The freehold pmperty was thSferred to invesrmeni property once It was tenanted on 19 December 2020. A fvrther £460,279 15 designated as per the reserves policy of 3 nionlhs. budgeted operdling costs {2019r20.. £485,438). £1 so,0( for a redundancies fund for all staff {2019r20.. £150,000), £1,000 set aside for expected property improvements within the next two yeaTS on propertjes the Charity own5 or leasES (2019120.. £50,(K)01 and £50,000 set asjde for rr costs expe¢ted for a setver migratiort the Cloud in 2021_22 (2019r20.' £NJl). 21 Restrieted funds The t0[ne funds of the thxrity include restrictd fid5 fOrnPnStng tb2 followmg unexFthJed balances of gTXDts rtLeJve for specific purtM)ses.' Balance at 01 April 2020 Transfer Betwee Funds Balance at 31 March 2021 Incornillg resources Resoorees expended Bimiingbam CC- Mental Health Birniingham & Solihull CCG Maemillan Cancer Support Cornrnunity Ju$ti¢e Fund BEIS Fuodin8 Universal SUp)rt- Help Lo Claim Other 13.773 74.(NXI 131.230 324.372 32.537 16.666 482,170 4,410 69.451 108,565 306.155 32.537 18J22 {22,065)' {18,217)' 452 482,170 4,410 Total 13.773 1.065385 1.020.406 {40,430) 18J22 *Funds transferred into unre5tsieted fiJnd5 from rasiricted funds repre5cnt a paying back of fidS transferred into these restri¢ted fund projects froTn prior years where fitnding w&8 less than expendibjre. Restricted Project Description$ Birrningharn City Couneil {BCC)- MeDtal Health This prnject provides specialist welfare benefits advice to clients. Appointsnents are usually offered at three outreach cortunuDi¢y rnerltal health siles across Birmiugham and refctnls are receivd from th¢ Cotnmunity Mentsl Health TeaTDS based at those outrea¢b¢s. Due the Covid pandemic we suspetsded atteodan¢e at the outrea¢hes and moved ftom face to face appointments to telephone and video ¢alls In MarclL 2020. We have maintained close links wqth the Community Mentsl Health Teams 10 encourage referrals. The funding for this ¢otttract ertds on the 30 S¢pt¢mber 2021. We ar¢ wailing for writttll coofm21100 of a twYear txtttts& 27
DO$19 Envew ID.. E9B1A70&71S14B3F-A58A-BI24&51( BIRMINGHAM CITIZENS ADVICE BURKAU SERVICE LIMITED NOTES TO THE FINAf4CIAL ST ATEMENTS For the yer ended 31 March 2021 Re5trieted Project De5¢riptions Icont.) Birmingham & Solihull Clinic1 CommissioDillÉ Group {CCG) The purpose of this s¢rvi¢e is to provide a gcnerdlist advice to patients of 32 GP Surgeries within the Bimiin8ham and Solibull Clinical Commissiollittg Group ICCG)- iief¢tr315 to th¢ servic¢s are via rnrmb¢15 of the Piimary Health Care Team alld ¢lient via 5¢1f-referral. The aim of the service is for pauents to be SUp]e and advised on theii [-clInICal issues that may be Impactirtg their health and wellkiog tbus frceing practice 5tsff time to focus on clinical issues. This contrac( has been exteoded till end of MCh 2022. Maemiilatt Cancer Support This PToject usually Offe apw>intrncnls at 15 outreach scssiotts each wttk. These wert delivered out of six hospitals. 3 hospices and 2 CA locations acrw BjT[ninEha and Solibull. Due to the Covid panden¢ we were unable to attend our outreach locations or offer face to face appointtn¢nts foi clien¢s itb Mar¢h 2020 and moved to tsffeTing telephone appointtucnts and more reccnt]y video calls. The PEoject provides welfare bentfits advice to people aff¢¢ted by ¢aD¢er. Referrals into the se]vice are via clinical thurse tearn& consulnts. and other health and social care profGssionals. Clients can also self-refcr thi'ough our dedicated Macmillart helpline_ The funding from M2¢millaTh Cancer Support ends on the 3 1st D¢¢ember 2021. We waiting for Written confirrnation that a fvrther three-year extension has been awarded. Universal Support Citizens Advice nationally h&8 eontraeted with Citizens Adwte BiTmingham to assisi 7.020 people to make a new claim for Univcrsal Credi( frotn asstssrnent of tligibllity for tht benefil up lo receipt of iheit ftrst payment. The servi¢e includes staffing the national Help to Claitn tclcphon¢ hejpline. via which cltents are as5e55ed for eligibility for Universal Credit, and for the level of support they require to make the claim" artd providLng pAetieal supp)rt where Wulr by clients to submit the ¢1oim. This service bs funded until Maxh 2021. Community Justice Fund This funding was to &ssi$l with the costs assotiated with the Covid 19 pandemic. including Covid signage. cleanin8 materials. six tnotLths' salary costs for 0.5 advice supervisor and a contributiott towards ao a0Cipated d¢fi¢ii due io three posts not being funded during the Covid shutdowtt. Additional CJF fundiDg was provided to enable a service manager to take part itl a rnanagement trainiD8 pro8rattJme. BEIS Funding This govemment fvrtding w&$ given th national Cit12ens Advice. via the Depamient of Business, Ener and Industriol Siraie8y IBEIS), to increast Ihe availability of advjte servites LO people j[npact by the Covid 19 pandemic. Citizens Advice Birmingliam secured some of these fijnds ts) provide lapiops and soft phones to stsff and volunieers to Increase capacity on the telephone advi¢e line. 28
Dccvsiw Envelope ID." E981A705.7151-4B3F-AW-2E8B124851C BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCJAL STATEMENTS For the year ended 31 March 2021 22 Analysis of net Assets behvetn (unds Utsrestri¢ted fthtLds Restricted fund5 Total Fund balances at 31 March 2021 are reprellted by.. vesttnent propety Net ¢utreot assets Provisions 225.((M) 929.614 (80,0011) 22&000 947,936 181J,000) 18,322 1.074.614 18J22 1.092,936 Unrestyi¢¢e4 fiLTrds R¢stricted fund5 Total Fund bJlarKes ilt 31 MaTch 2020 are tepresented by". Invesiment property Net cuent assets PTOVlSlOnS 225.0 796,597 (80.0) 225,000 810,370 {80.OIKII 13.773 941.597 13.773 955.370 23 Commitments under operating lease5 AS lessee: As at 31 March 2021, the company had commitsY)ents un¢kr non•C2n¢ellable operating leases as follows.. Land yjnd building5 2021 2020 Other 2021 2020 Within one year etwecn one aod tsvo years 36.070 1 5.759 A$ lessor- As & 31 March 2021. the ¢omparJy had ¢ommikn¢nts owed to il under nort-wcell8ble operdting leases &5 follows.. Land and bvitdings 2021 2020 Within one year Between one and years 2.875 8.667 29
DocuSKJn Envdope ID". E9B1A70&7151483F-A58A-2E88124851C6 BIRMtNGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 24 Related partles Citizens Advice Bjttnitjgham (CAB) is a rnember of The Nation Association of Citizens Advite Buitaux (Cit12eTiS Advice), the national charity (Charity Nurnber.. 279057) which sers ou( a framework for stsndard5 of advice and case rnanagcment and supports local offices with an information system, training and othcr services. A representative of Citizens Advice attellds some meetin8s in an advisory, control and regulatory capacity. During the 20201 finatlcial year payNJeDts were rnade to CitszeD5 Advice ts) the value of £1 1.241 (2019120.. £13.849) in respect of subscriptioos, a¢countancy SUPPOT¢ ttaining seTvi¢es. Stslionery aud sundries. R¢¢¢ipLS from Citizerts Advi¢e for Contracts and grant funditlg totalled £985,80012019120.. £915.417}. Trustee Abisola Latunji-cockbill 1$ att employee of bAilJs & Reeve LLP. A donation of £1,¢)0 was received from Mill$ & Reeves LLP in the 2020r21 fmancial year and no donatioDS were received from Mills & Rttve LLP ID 2019r20. Coullcillor Gareth Moore is appointed by Birnhin8bam City Council. Durin8 the 2020r21 finallcfftal year payments were made to BLmiLngham City Council of £92.863 (20l9r20.. £111.043) in respect ofpremises rentsis. council tues and busine rates. Re¢eipts from Bjrtningharn City Coun¢Jl for ¢ontra¢ts and grant fvndJn8 the year totslled £389,(M)0 12019120. £349,061)- An amoun[ of £SO,000 is owed at the year end {2019r20.. £50,0) io BCC with regard 10 the LEAS contract. 25 Reconciliation of eash floiys from operating activitie5 2021 2020 Ntt income I lexwditure) for the rewrting peTi¢yJ Add.. Deprectation charge Less.. Dividends, inter&si and rents fTom invesmxnts On¢rease) / de¢r¢8se iD debtors Increase l (decre) itj creditors 8rKI provisioJK8 137.566 31,662 7,983 (16,493) (40,577) (54,2) 1) (13,402) 76,852 24.484 Net c*sb provided by operating activitiu 225500 Cll,636) 26 Analysi5 of casth and ush equivalents 2021 2020 Cash at bank and in hatul 999,175 760,273 Total cash and cash equivalents 999,175 760,273 26A Analysis of changes in net debt At 5t#rt olytar Cashllows in year At end of year Casb 760273 2389)2 999,J75 760.273 238.9)2 999,175 30
OLuSfvJn EnTrtr)pe ID". E981A705-71514B3F-A58A-2E88124851( BIRMINGHAM CITIZENS ADVICE BUREAU SERVICE LIMITED NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021 27 Mernbers li*biJity The Charity {which has the working name of 'Citizens Advice Birmingham (CAB).) was fomied as a company limited by guaTantee on 3 De¢ember 1987 (Company Number." 02202427). The full name of the charity is Bimiingham Citizens Advice Bure Service Limited and was [Egi$re with the Charity Com]DiSSiOO on 15 December 1987 {Charity NuIllr.. 519639). NoThc of the trustees bas any beneficial iatcrcst in the company. All of the trusttts are memb¢TS of tbe ¢omparty and guarantee to Contribute £1 ijj the evtht of a wiDdiJJg up. 31