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2022-03-31-accounts

Registered company number: 2102320 (England and Wales) Registered charity number: 518801

Queenscourt Hospice

Report of the Trustees and Audited Financial Statements

For The Year Ended

31 March 2022

Queenscourt Hospice (Registered company number 2102320)

Contents

Page
Report of the Trustees 1 to 16
Report of the Independent Auditors 17
19
Statement of Financial Activities (Incorporating Income & Expenditure Account) 20
21
Balance Sheet 22
23
Cash Flow Statement 24
Notes to the Cash Flow Statement 25
Notes to the Financial Statements 26-51

Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

Notice of Meeting

Notice is hereby given that the thirty fourth Annual General Meeting of Queenscourt Hospice, a company limited by guarantee, will be held at Queenscourt Hospice, Town Lane, Southport PR8 6RE, on Tuesday 15th November 2022 at 6pm, to transact the following:

Ordinary Business

  1. to receive and consider the Report of the Council for the year to 31st March 2022,

  2. to receive and consider the ac

  3. to re-elect Mrs M Tarpey who retires by rotation as a member of the Council,

  4. to re-elect Dr G Boocock who retires by rotation as a member of the Council,

  5. to re-elect Mr A Crewe who retires by rotation as a member of the Council,

  6. to re-elect Mrs C Bernard who retires by rotation as a member of the Council,

  7. to authorise the Council to appoint auditors of the company,

emuneration.

Dated: 18[th] October 2022

By order of the Council

Chair

No person other than a member of the Council retiring at the meeting shall, unless recommended by the Council, be eligible for election to the office of member of the Council at any General Meeting unless, not less than three nor more than twenty days before the date appointed for the meeting, there shall have been left at the registered office of the Company notice in writing signed by a member duly qualified to attend and vote at the meeting for which such notice is given, of his intention to propose such person for election and also notice in writing signed by that person of his willingness to be elected.

Members who wish to vote by proxy may do so. A form for this purpose is enclosed. To be valid, this form should be returned to the Secretary, Queenscourt Hospice, Town Lane, Southport PR8 6RE not later than 5pm on Sunday 13th November 2022.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

2021 has been my first full year of having the honour to Chair the Queenscourt Council and so I feel a little better qualified to provide the opening words to this report than I did last year, when I had been in post a matter of months. In that foreword, with some justification, I described 2020 as an extraordinary year. This year has been marginally less tumultuous, but it was still far from an ordinary year.

It should be noted that this report presents you with an historical account of what we have done, rather than a current account of what we are doing. This report covers the period from 1st April 2021 to 31st March 2022, and during this year, the country did begin to return to something approaching normality as vaccines were rolled out which allowed for far greater social interaction than in the previous year.

However, the pandemic was with us throughout the year and new variants of the disease meant that the Hospice had to remain vigilant to ensure that staff, visitors and above all patients remained safe and as protected as possible. Queenscourt continued to operate as normally as possible and still provided as many services as we could but not necessarily in the same way that we did before the pandemic first struck and dramatically changed the way we could operate.

Thanks to the dedication of our staff, we have maintained an inpatient function, and provided medical, clinical, and household services necessary to support our patients. The staff have been under tremendous pressure throughout the year and at times, the levels of staff absences caused by both sickness and the need to selfisolate have been worryingly high, which has created even greater pressure on those staff still at work. However, their devotion has meant that our patients have always had compassionate human contact when they needed it most. I am always in awe at the commitment and compassion of the entire team at Queenscourt

I would not want to omit the administrative staff from this praise. They have also been affected by staff absence but have continued to provide essential support and continued to work, often in very difficult and restricted conditions. Along with the patient-facing staff, their dedication and commitment to Queenscourt is outstanding and is the bedrock of our continuing existence.

The strategic direction and governance of Queenscourt is the responsibility of the Council of Trustees and during the year we said farewell to three long serving and dedicated trustees.

Firstly, and tragically, as I mentioned in sadly died in May 2021 and he will be deeply missed by all those who knew and worked with him. His contribution to Queenscourt in terms of his time, expertise, warmth and humanity was immense. He leaves behind a legacy for which Queenscourt is extremely grateful.

Secondly, Dr Peter Downham, another of my predecessors as Chair who was also one of the two Vice-Chairs decided to retire from Council. Peter provided me with wisdom, support and guidance when I stepped up to become Chair, for which I am personally grateful. But more importantly, the support he gave to the Hospice and his fellow trustees across all the years he has been associated with Queenscourt is immeasurable and we are truly grateful for the service he gave to the Hospice.

We also lost another wise head from Council in Dr David Unwin who also decided that the time had come to retire from his role. As a local GP, David was a key link between Queenscourt and the local health community. He always raised key challenges to debate on Council and brought his vast experience and expertise to bear on any number of issues. He too will be greatly missed and we would like to express our very great gratitude to David for his service as a Trustee.

We do not hold to any specific number of members of the Council, but in general terms the number is likely to vary between ten and fifteen. With a view to ensuring long-term continuity in the event of people stepping back from their Trustee roles, we welcomed 6 new trustees who add to our skillsets and will hopefully bolster our efforts for many years to come.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

The new trustees who were formally appointed in October 2021 are: Ms Jacqui Campbell; Ms Louise Hooton; Mr David Kemp; Dr Karen Matthews; Mr Terry McGraw; and Mr Kim Wallis.

They have all settled into their roles really well and are already making a great contribution to the work of the Council and we hope they will continue to do so for a number of years to come.

The Council operates within the framework of law and practice established by several regulatory authorities, and their requirements mean that the Council is held to very high standards of professionalism in the performance of its duties. As Chair, I am gratified that our Council members meet all those requirements.

I am fortunate as Chair that I stepped into a management structure which works incredibly smoothly and effectively. There is an over-riding ethos of collaboration and cooperation. Risks are identified long before they become live issues and are aired, discussed and dealt with in a sensible and calm way.

I should like to pay tribute here to our three Executive Directors, Dr Karen Groves, Ms Debbie Lawson and Ms Louise Charnock. Queenscourt is fortunate to have such able and dedicated executive leaders. We would not be what we are, and where we are, without them. Whilst this will be covered in much more detail next year, I would note that we are starting to consider the future of Queenscourt without Karen who has taken the difficult decision to retire. She will be sorely missed once she is no longer a daily presence in the Hospice.

Voluntary Services. This was a cause of real celebration and a very public acknowledgement of the tremendous work that all our Volunteers do for Queenscourt. Without their efforts, the Hospice would never have survived and thrived for over 30 years and this was the perfect tribute to their efforts. We were presented with the award in August by the Lord Lieutenant of Lancashire in a ceremony in the grounds of the Hospice. Unfortunately, because of Covid restrictions, only a very small number of people could be physically present share in the historic occasion.

Once again this year, our regular schedule of fortnightly Link meetings and monthly Council meetings have taken place via Zoom. We all miss the face-to-face meetings and video conferences lack that human touch. However, we have stuck to the same schedule and we have been able to function just as well, despite not being able to be in the same place together.

2021 was our Pearl Anniversary year and many high-profile events were scheduled. Unfortunately, not all of them were able to take place but we did use the anniversary to look back over what we have achieved since the Hospice opened 30 years ago and we continue to look for ways to develop and improve to ensure that we are around to provide care and support to the communities of West Lancashire, Formby and Southport for the next 30 years and beyond.

This past year has once again shown how resilient and flexible we can be and how determined we are to meet -deserved reputation for excellence and I know that our Staff, Trustees and Volunteers will always endeavour to maintain and enhance that reputation.

Anthony Crewe Chair

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

1. What is Queenscourt and what do we do?

Queenscourt Hospice is an independent charitable organisation, and our purpose is to provide and promote the best possible consultant led, specialist palliative care for adults, within West Lancashire, Southport and Formby, who are clinically referred, with the agreement of their doctor and for whose clinical needs our services are appropriate. Our services are free of charge. All of our charitable activities are undertaken to further our objectives for the public benefit. During the Covid-19 pandemic our services have adapted to meet the needs of patients and families, those caring for them and the guidance, regulations and legislation in place at the time. As we slowly emerge from the restrictions of the pandemic, we are beginning to embed some new ways of working and we continue to think of new and innovative approaches that best meet the needs of our local communities, always being conscious of the fact that our group of patients are amongst the most vulnerable to infection.

Queenscourt Connect Services

Outpatient Service

This service offers an initial holistic nursing and medical assessment and therapy appointments to meet the assessed needs of patients and families. This is currently taking place either online or during face-to-face appointments as appropriate to meet assessed need.

Keep in Touch (KIT) Team

A team of Health Care Assistants, trained in psychological support, keep in touch with patients via telephone or online to offer supportive palliative care services.

Queenscourt Inpatient Services

Our ten bedded unit has two single en-suite rooms and two four bedded bays. Accommodation in the bays is single sex. Refurbishment of the inpatient space provided each four bedded bay with one bed with a flexible wall so that it can be converted into a single en-suite room when required. Therefore, at any one time we can make 4 en-suite rooms available. There is also a p

the bed capacity had to be reduced to 6 beds to ensure the safe cohorting of patients and the implementation of Infection Prevention Control guidance as per the national guidance.

We offer short in-patient stays (average 9-10 days) for skilled, specialist symptom control and crisis intervention, helping to support patients in the community for as much of their illness as possible. We do not offer respite care or provide a preferred place of care for those who do not wish to die at home. Discharge planning is started from the day of admission to ensure that people are away from their own homes for as short a time as possible.

The inpatient unit is supported by a full multiprofessional team including nursing and medical staff, therapy team, social worker, and chaplains.

Queenscourt In Community

Queenscourt at Home

their own homes. We provide additional care to that which is currently provided statutorily, thereby filling gaps in care and clinical support to do so. The majority of people manage to achieve their preferred place of care where Queenscourt at Home provide the service.

During this period Queenscourt Outside volunteers were unable to provide companionship and social support to those who need it as they would usually do and their roles here were missed. However, we have now been able to begin planning the return of these invaluable volunteers to the service.

Queenscourt in Community & Queenscourt in Hospital (Specialist Palliative Care Services)

Following the tender of community services by both CCGs, the winning providers, Mersey Care and HCRG, subcontracted the Integrated Hospital and Community Specialist Palliative Care Services to Queenscourt. This consultant led service consists of mainly Palliative Care Nurse Specialists working with GP practices and District Nurses in the community and doctors and nurses in the hospital. The service has a 7-day Central Access Administrative Hub based at Queenscourt through which all administrative queries are dealt with for

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

patients registered to our services. All referrals and clinical queries are transferred to the Clinical Hub which is coordinated by specialist palliative care nurses and doctors.

Supportive Palliative Care Services

The Transform Team is funded only by S&F CCG for the benefit of patients living in Southport & Formby. Transform Facilitators support, educate and empower patients, families, and health professionals to ensure the best possible end of life care in all health care settings. They promote the key enablers for end of life care, common documentation and systems, the End of Life Skillset Challenge, and the Six Steps to Success programmes for End of Life care in care homes. Their administrative support comes from a 7 day Central Access Administrative Hub based at Queenscourt through which all queries are addressed.

Carer & Family Services

Carers

give them confidence in doing so. We encourage carers to voice their own concerns, express emotions and listen to their fears and worries. Carers often have the answers to their own struggles if they are encouraged to consider what would help them and staff are trained to assist them to do this. When the patient is in Queenscourt, staff will take time talking and listening to families, helping to support them practically and emotionally.

We also have a 6-week programme for family carers to provide a variety of support, including therapies, information, and time for themselves. At present all attendances are taking place virtually, however Queenscourt at Home offers respite care so that family carers feel that they can attend when sessions are able to take place at Queenscourt.

Children & Schools Support Team (CaSST)

We are acutely aware of the special and individual needs of children facing loss and dealing with bereavement. We also recognise the needs of those who support them in addition to their own families, in particular teachers and support workers. We have, for many years, run educational programmes for teachers and social support staff to help them to assist children in these situations and have in place a troubleshooting team who can provide point of care facilitation for a group of teachers, workers or a school involved with a situation where one or more child is facing loss / bereavement. Additionally, we are building resources and expertise to support all young family members and individual children with particular needs.

Bereavement

We recognise that the bereaved receive most of their support from their family, friends and community and we encourage this. We document bereavement risk factors in order to recognise those who may find grieving more difficult than others and we are aware that the impact of necessary restrictions on visitors to acute wards has contributed to these risk factors. We provide care in the immediate couple of days following death then, with invitations to a formal online or telephone appointment at 8-12 weeks following the death and to online remembering evenings, some months later. We signpost to more formal and ongoing bereavement support where assessment indicates this is needed.

Education Services

The Terence Burgess Education Centre (TBEC) provides palliative care education for our own staff and other health professionals through a rolling programme of sessions, courses (both face-to-face and online) and placements. We work with local universities to provide placements for undergraduate health care professionals in training and in partnership with them deliver postgraduate modules and have developed a Postgraduate Certificate and MSC in Integrated Palliative and End of Life Care. We recognise that the cost of running PGCert and MSC may be greater than the revenue to Queenscourt. However, we recognise the value in, not only, educating and developing Queenscourt staff to support the succession planning for sustainability of specialist services, but also the education of the wider community of front-line health professionals in all health care settings who provide 'hands on' palliative and end of life care.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

Hotel Services

All our catering is provided in-house. The catering team is particularly skilled at providing tiny, tasty, treats for those with poor appetites, liquidised and reformed food for those with swallowing difficulties and fortified food for those who struggle with volume. The catering team also provides subsidised meals for staff and TBEC.

We are able to provide a high-quality service responsive to individual patient needs in bright and pleasant surroundings, including beautiful gardens, thanks to our dedicated team of volunteer gardeners and our housekeeping team keeping Queenscourt clean, working with the clinical team to ensure Infection Prevention and Control Guidance is followed. We use ultraviolet technology to disinfect all areas of Queenscourt Hospice.

Corporate Services

All of our patient facing services are enabled and supported by our Corporate Teams, including Administration, Human Resources and Volunteering, I.T., Communications, Information Governance, Data, Finance, Estates and Income Generation.

Measuring our Success

We are regulated by the Care Quality Commission whose reports are published and also appear on our for each of our community services subcontracts. Our surveys and focussed discussions with patients, families, staff and volunteers help us to identify what is necessary to meet their needs. We monitor reviews and comments from our social media for more informal feedback. We also monitor evaluation materials from our Education Centre. We have identified key performance questions within our strategic matrix and measures within our quality dashboard assist us in measuring progress, benefitting from the internal scrutiny of our Visiting Group and Clinical Governance group.

2. COVID Ongoing Impact and Planning

LION (Leading Innovatively on Novel-Coronavirus) Command consisting of the Executive Directors and Senior Team from all areas of the organisation, continue to meet weekly or bi-weekly as necessary to ensure ongoing monitoring and management of issues arising from COVID. Primarily, planning continues to focus on staffing and the impact of necessary periods of isolation. Although guidance has changed constantly and all legal requirements to isolate ceased at the end of the year, Queenscourt has continued to observe a 10-day isolation period for the protection of patients, staff and volunteers. Trustees continue to be kept informed through the regular Link and Council meetings.

All of our corporate teams continue to work with a hybrid approach wherever possible, taking advantage of the technology that was implemented in response to the pandemic and the need for some of the teams to be home based. We have again benefitted from the

raised over £45,000. Hopefully this signals a return to participation in our planned fundraising events.

Our finance team have continued to access any government grants that became available and ensured that Queenscourt Retail benefitted significantly from Business Interruption insurance claims, following the periods where our shops had to stay closed. The Retail team worked tirelessly to ensure that they brought in as much income as possible, despite the obstacles that the pandemic brought about; and the Lottery team continued to use innovative approaches to engage with our players and maintain a steady level of income despite the inability to canvass using traditional methods. All of our Income Generation teams are now focused on future plans and how to reinvent and reinvigorate our plans and appeals.

Our clinicians continue to benefit from our new agile systems and are now evaluating what further changes and improvements can be made to services to more effectively respond to individual patient needs. Integrated Palliative Care Services working across and into all healthcare settings are capable of flexible working to meet individual and organisational demands.

Bereavement support of families was crucial throughout the pandemic and appreciated during the most intensive periods. We now need to work with partners to ensure that the appropriate levels of support continue to be offered as at all times, not only when we are acting together to cope with crises. We also know that the

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

bereavement bubble is yet to fully burst. As we highlighted last year, the future should and will be about learning from the emergency response to COVID and embedding the best ways of working, influenced by compassion and collaboration.

3. Our Staff and Volunteers.

#teamqueenscourt , our staff and volunteers, is our greatest asset. All volunteers, without whom Queenscourt would normally not be able to function, were stepped down at the beginning of the pandemic to reduce footfall in the building and to respect their need for shielding and self-isolation to reduce personal risk. Volunteer duties were undertaken by members of staff whose usual role was no longer possible e.g. Income Generation staff on the reception desk. All patients, staff and visitors to the building, as well as patients and families being visited at home were screened prior to contact.

#teamqueenscourt was depleted throughout the pandemic by shielding, self-isolation, illness, furlough and loss of volunteers. services, albeit adapted to the circumstances, but also to support the whole local health and care system wherever it could. Support was provided at the hospital, in the community and in care homes. The ECHO networks were a great source of support to the staff in the care homes, where the challenges were overwhelming as they supported people at the end of their lives on a daily basis, as well as the families who were unable to be with them. Queenscourt sent cards of appreciation to every care home staff member, offering access to confidential support.

Led primarily by the HR and volunteering team; regular contact with staff and volunteers continued throughout the pandemic, with an emphasis being made on providing information and support around coping and wellbeing. The volunteer coordinators helped to cover a range of activities that would normally have been covered by volunteers, to ensure that our clinical teams had as much help as possible to deliver individualised, specialist and supportive care for people and families during very difficult circumstances. The coordinators also ensured that our volunteers felt supported and valued throughout the pandemic by maintaining regular contact by email and phone and organising Zoom activities, such as quizzes and coffee mornings. Our volunteers were sorely missed, and we are glad to be able to gradually and safely orchestrate their return.

We will need to consider the future impact of Covid-19 on all of #teamqueenscourt . As our Medical and Also, patients will likely present with late diagnoses/short prognosis, have more physically complex challenges and be more psychologically distressed. We are very aware of the likely future impact on our team of cumulative stress and tiredness that will likely begin to emerge, despite our best efforts to offer support. It has been a very difficult time for all of #teamqueensourt.

4. Our Strategy[1]

We have a Strategic Project Group, which oversees the ongoing development of our Strategic Direction. The business plan informed by the Strategic Direction is refreshed and updated annually. The focus for the year 2022 to 2023 is unsurprisingly focussed on our financial planning and the measures we are putting in place to move to a sustainable position for our long-term future. During the last year we were able to celebrate our Pearl Anniversary and look back over the past 30 years. Our aim is to ensure that we are here for our local communities, for many more years to come.

The hard work to close the gap between income and expenditure is multi-faceted and will likely take between 3 and 5 years to achieve. However, some green shoots of success appear to be evidencing that our Strategic Direction is working.

The Trustees are committed to continuing to support #teamqueenscourt throughout this journey.

1 Queenscourt Strategic Direction 2021-2026

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

Queenscourt Strategic Themes 2021- 2026

These themes are underpinned by our core values of PRIDE and summarised in our strategic map:

Strategic Map

----- Start of picture text -----
Vision Queenscourt where life is for
Mission
To empower compassionate communities to support one another, in the face of advanced
and progressive, life limiting illness, through provision of supportive and specialist
palliative care services.
Compassionate Cultivation of compassionate communities, sensitive to the needs of those who are dying and their
Communities families, who support one another in times of need.
(People) Wherever possible family individual needs are recognised, and carers are also supported to
develop informal networks of support.
Financial Seek to influence key stakeholders Hospice UK, NHSE, the local NHS trusts and changing
Stability, commissioning landscape, negotiating new arrangements and a clear understanding of our role in
Integrity and enhancing delivery.
Accountability Monitor and consolidate our income generation approach and continue to creatively develop our
(Resources) approaches to our retail business, lottery and fundraising - change and adapt fundraising
approaches following COVID.
Strengthen our reserves through service review and principles of best value.
Interactive Develop both the paid and volunteer workforce and keep under review the skills, training and
Transformational recruitment required to best support the roles required by Queenscourt.
Education Continue to offer transformative education for professionals, carers and others in the field of
(Inspiration) palliative care.
Develop a clear branded identity for Queenscourt.
Transparent and Ongoing evaluation of Queenscourt services and determination of our long-term direction.
Robust Keep under review the size, skills, training and recruitment of the Council and comply with best
Governance governance practice generally.
(Dependability) Refine information sharing, performance management and reporting systems.
High Quality People receive the highest possible standard of free supportive and specialist palliative care for
Supportive and those with far advanced and progressive, incurable illness.
Specialist Collaborative work with local services and other providers to enable people to be cared for, and to
Palliative Care stay, in their own homes as far as possible.
(Excellence)
Values PRIDE
----- End of picture text -----

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

5. Where does our money come from?

Whilst the pandemic continued to impact upon us all, we were able to start resuming more of our fundraising activities with income happily exceeding our early expectations. Donations were disappointingly down, but were more than made up by some significant bequests. We were also still able to claim some additional government grant aid amounting to £190,569. As the world economies began recovery during 2021/22, this was reflected in substantial revaluation gains on our investments.

We have always depended heavily upon the public within our community to provide the financial and practical support that we need to deliver the many services offered at Queenscourt, and this generosity has continued where practicable. The main part of our income, whether in the form of donations or legacies, or by support for our shops, lottery and our other fundraising ventures, comes from members of the public, and we are eternally grateful to each and every one of them.

We continue to receive vital support, both financial and practical, from the NHS (funding 19% of our core costs) and we are most grateful to Southport and Ormskirk Hospitals NHS Trust and to the two Clinical Commissioning Groups for our area, Southport & Formby and West Lancashire. We continue to work closely with the CCGs in order to foster strong working relationships and ensure good communication. We will continue to provide support to our NHS colleagues during challenging financial times.

Our general fundraising activities, support groups, lottery and shops generated £257,439 (£225,986 in 2020/21) after deducting fundraising expenses whilst other donations and gifts (including gift aid) raised £873,037 (£1,110,298 in 2020/21). Lottery income was slightly reduced from last year (£228,917 compared to £255,599), mainly as a result of a reducing number of players (a normal occurrence), but we were limited in the amount of canvassing we could do for new players. On the other hand our Retail portfolio picked up substantially once we were able to re-open shops, albeit with some restrictions on operation. Retail has made an unusually large contribution this year (£218,210, compared to £38,480), but that is mainly due to the successful receipt of business interruption insurance claims and small business grants. Nevertheless, even without these our shops are generating profits once again.

Legacy income was £1,029,655 in 2021/22 compared to £749,022 the previous year. This source of income is completely unpredictable, yet it provides a substantial contribution towards our costs, without which we would have difficulty sustaining services at existing levels.

6. How we carry out our fundraising

Queenscourt Hospice is a member of the Fundraising Regulator and as such, it adheres to the framework that they have created to ensure respectful, open, honest and accountable fundraising. All organisations listed on the register have shown commitment to good fundraising practice, and to This information is clear https://www.queenscourt.org.uk/index.php/fundraising/our-supporter-promise.html

The Head of Income Generation and Communications is a member of The Chartered Institute of Fundraising and upholds the high standards of fundraising good practice and donor engagement that are inherent to Institute membership. Where Queenscourt works with third party organisations to the one recommended by the Institute of Fundraising and is a standard tripartite form of agreement between a charity, its trading company and a commercial participator.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

In terms of working with a third-party marketing or fundraising company, Queenscourt ensures that all contracts state that the company complies with appropriate legislation and prevailing codes of practice, e.g. those issued by the Fundraiser Regulator for face-to-face, private site and street fundraising. Queenscourt also ensures that the companies adhere to regulations of relevant governing bodies including the Gambling Commission, Institute of Fundraising and the Fundraising Regulator, for example, around Problem Gamblers and Vulnerable People.

Fundraising has been undertaken by Queenscourt Hospice Retail Limited (our shops) and Queenscourt Hospice Enterprises Limited (our lottery), the financial details of which are shown in Note 3 to our accounts. This note includes £8,400 (2020/21 £9,400) raised by our official Supporter Groups, and Enterprises incurred £5,013 (2020/21 £6,433) on the use of an external telemarketing company who contact lapsed Lottery players about their membership.

All working partnerships with third party agencies are monitored throughout the duration of the partnership, and are subject to change, or indeed termination, where deemed necessary, e.g. where there is a risk of actual harm to an individual working for or supporting the charity, or a risk of reputational damage to an individual or the charity.

Queenscourt is fully committed to upholding the principles stated within the following directives: DPA - Compliant with Data Protection Act 2018 GDPR General Data Protection Regulation (Regulation (EU) 2016/679)

ment also contains the relevant information on making a query about data processing, withdrawing consent, or initiating a complaint.

Queenscourt complies with the prevailing codes of practice issued by the Fundraising Regulator and also adheres to appropriate internal policies to ensure that that all fundraising activity is conducted in a compliant fashion.

There were no complaints received in respect of fundraising during the past year, but a procedure is in place to ensure the timely investigation and resolution of complaints should they arise.

Our Policies relevant to fundraising include: Cash Handling Support Groups; Donors Charter; Corporate Partnerships, Cash & Banking, Money Laundering & Suspicious Transactions, Social Responsibility for Gambling, Security, Data, Problem Gamblers, Vulnerable People and Complaints Policy.

7 . Financial Review

The Charity is showing net income in 2021/22 of £556,000 which compares to net income of £1,581,000 the previous year. A significant part of this change is due to investment gains of £1,174,000 reducing to £584,000, and the government covid-grant reduction of £691,000. However, excluding these the underlying position was a deficit of about £300,000. This is not sustainable in the longer term, and we are continuing to examine all our options for increasing income and delivering services in new and innovative ways.

Expenditure on the services the Hospice provides cost £10,563 per day compared to £10,736 the year before. Staffing costs are our major expense and these are directly related to the services we provide. However, whilst pay awards increased costs, changes in the way we delivered some services made compensating savings and overall there was a small reduction in various running costs.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

8 . Reserves and Investments

Notwithstanding the ongoing financial impact of Covid-19 and the ongoing war in Ukraine, we have predicted further budget deficits for 2022/23 and future years, and we now work on three-year financial plans which seek to scale back our dependence on reserves and generate more income or savings on expenditure.

We have reviewed and updated our designated funds which set aside money for specific purposes; these continuing to be a tangible fixed assets fund required for future depreciation charges, a budget deficit fund allocated to support a potential shortfall in the forthcoming year, a capital investment fund to support committed and planned enhancement of our assets, and a contingency fund set aside in the event of non-recurring expenditure requirements. Our general fund of £7,787,000 represents our free reserves, of which up to £1,370,000 may be attributed to being held as investment property rather than cash.

Our policy on reserves is to have a strong cash position to deal with unexpected costs and the occasional shortfall of income or difficulty with cash flow, so we aim to retain about £1m on short term deposit. To ensure the continuity of our services we need a reserve capable of supporting us in the event of a severe and prolonged drop in income, a risk we face and are continually monitoring. Our policy is for this reserve to be able to support the Charity for up to two years in order to allow time, if necessary, for us to re-organise our funding and operational strategies. As at 31 March 2022 this reserve was estimated to provide support for 23 months.

We recognise that with inflation and low interest rates, cash will lose its value. Nevertheless, we believe that it is sound policy to keep some shortrities Deposit Fund even though this only paid an average of 0.083% during the year. However, we will consider other reputable deposit takers if better rates are available.

The Trustees have wide investment powers, and our other investments are principally in two areas: Fund. Both funds are invested mainly in equities and aim to at least maintain their real value and to yield a regular annual income.

Income from our investments has yielded around £184,000 and whilst we continue to seek ways of improving our levels of income, we will not change our conservative view of risk in order to achieve this. We do not prescribe any requirements for socially responsible investments other than to avoid tobacco shares.

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

In anticipation of the need to finance our projected deficit this last year we sold £600,000 of our investments but rising values and additional income meant that we could defer further sales. The sale of these realised a net profit of £55,000 In the year.

We also have investments in a property portfolio of 6 houses which are rented, two flats and a shop, which between them generated a net income of £60,000, and the end of year valuations also recorded a net gain of £75,000.

9. Our Constitution and Administrative Details

company limited by guarantee, registered in England No 2102320 and incorporated in 1987. Its registered office is at Town Lane, Southport, PR8 6RE. The majority of the income is exempt from tax.

Queenscourt Hospice has two wholly owned subsidiaries:

Both companies exist to pay over all their available surpluses to Queenscourt Hospice.

The Council

The members of the Council are the trustees of the charity and directors of the company. The following are trustees at the date of this report. They all served throughout the year except where shown otherwise.

Rev. M Abrams Ms L Hooton (from 19thOct 21)
Ms C Bernard (Vice Chair) Mr D Kemp (from 19thOct 21)
Dr G Boocock Mr C D Leather (until May 21)
Ms Y Burns Dr K M Matthews (from 19thOct 21)
Ms J Campbell (from 19thOct 21) Mr T McGraw (from19th Oct 21)
Mr A Crewe (Chair) Mrs M H Tarpey
Mr P Cutner (Treasurer) Mrs A Throp
Dr P A Downham (until 19thOct 21 also Vice Dr D J Unwin (until 18thJan 22)
Chair) Mr K B Wallis (from 19thOct 21)

Executive Directors

Medical & Education Director: Dr Karen E Groves, MBE, MBChB, MSc, MA, FRCP, FRCGP, DRCOG, Dip Ven, Dip Pall Med, FHEA. Karen is also part time Consultant in Palliative Medicine employed by Mersey Care NHS Foundation Trust from April 2021 to work in the local community and hospital and Honorary Clinical Professor, Edge Hill University.

Director of Clinical Services: Mrs Louise Charnock, RGN, MSc Advanced Clinical Practice, PG Certificate in Teaching and Learning in Clinical Practice, BSc (Hons) Specialist Practitioner (District Nursing), BSc (Hons) Nursing and Health Studies, DipHE Nursing

Director of Corporate Services and Company Secretary: Miss Debra Jane Lawson Dip SW, Dip HE, PG Certificate in Human Resource Development.

Page | 12

Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

Other details:
Auditors
 MHA Moore and Smalley, Richard House, 9 Winckley Square, Preston, Lancashire,
PR1 3HP
Bankers
 National Westminster Bank Plc, 130 Lord Street, Southport, PR9 0AB
Solicitors Hodge Halsall LLP, 2 Liverpool Road, Ainsdale, PR8 3LX
Brabners Chaffe Street LLP, Horton House, Exchange Flags, Liverpool L2 3YL
Investment CCLA Investment Management Limited. 80 Cheapside, London EC2V 6DZ
Managers BlackRock Investment Management (UK) Limited. 12 Throgmorton Avenue, London,
EC2N 2DL

10. Our Governance and Administration

Our governing documents are the Memorandum and Articles of Association which the Council keeps under regular review. As members of the Council, we are Trustees of the Charity and Directors of the Company. Responsibility for the management of Queenscourt is vested in the Council which meets ten times a year. We have set up governance and administrative arrangements whereby the day to day running of the hospice is delegated as appropriate to the Executive Directors who in turn attend Council meetings and report as necessary.

the role, relevant education, experience and taking into account the nature and complexity of the charity.

The Chair and Vice Chair hold a fortnightly Link meeting with the three Executive Directors to review strategy and governance and to make recommendations to the Council. A Finance Committee oversees the financial aspects of the charity, reviews investments and reserves and makes recommendations to the Council. Our Strategic Direction details our vision for 5 years at a time and our Business Plan is reviewed each year to ensure we have tangible goals to monitor. An Integrated Governance Group, which includes outside professionals and two Trustees, reports to the Council providing an assessment of our clinical and non-clinical governance. A Succession Committee considers future proofing and succession issues. The Visiting Group make quarterly unannounced visits, talk to patients, staff, volunteers, carers and families about all aspects of their experience and present their report to the Council for consideration. A Risk Management Monitoring Group oversees risk management and is further described below.

11. How we manage risk

We maintain a dynamic Risk Register with defined review dates, to ensure that we keep all Queenscourt activities under review and risk assessments, along with mitigation plans and residual risks, are documented and implemented. We also review our Risk Management Strategy annually and all associated policies have review dates to ensure relevancy and up to date procedures are in place.

The Risk Management Monitoring Group supports us to oversee the risks that Queenscourt faces and monitor risk management. The group have visited the Hospice to assess and manipulate the electronic Risk Register to ensure full insight into systems and processes. Risk is an agenda item on the monthly Council of Trustees meetings to report and highlight any risks to the board. Board meetings continue via zoom however trials of hybrid meetings have taken place with a view to full implementation of this approach. A Visiting Group of Trustees have been attending site every two to three months to observe the upkeep and cleanliness of the building and grounds, with a written report disseminated to the Board of Trustees for comment. The operational and financial impacts of Covid-19 remain key risks of the organisation. A bespoke Risk Assessment was undertaken from the outset of the pandemic and continues to be under constant review and

The Senior Team meet at least weekly to co-ordinate a local response to national guidance and, emerging risks in relation to covid-19. The Coronavirus Policy Statement is updated as required and staff and volunteers receive emails and hard copies of updated guidance and planned response.

Risk assessments are archived electronically when no longer relevant or a risk to the organisation.

Page | 13

Queenscourt Hospice (Registered company number 2102320)

For the year ended 31 March 2022

Report of the Trustees

12. Members and the Election and Appraisal of Trustees

There are some 217 An important function of the members is to elect or re-elect Trustees, one third of who retire each year at the is to appraise its performance as a Council, using the Council Development Plan. The Chair and Vice Chair also meet with Trustees individually. We aim to maintain a good mix of skills on the Council and to give new members appropriate induction and instruction. Council committees have delegated responsibility to oversee our financial performance and monitor our performance. At the end of the year 21-22 we had 14 Trustees. During the year 2021-2022 Dr Peter Downham and Dr David Unwin retired as members of the Council. We would like to record our grateful thanks for all their support, hard work and guidance over many years. We also wish to pay tribute to former Chair Chris Leather, who sadly died suddenly in May 2021. His unfailing humour, hard work, expertise and warm nature will be long remembered by all of us who had the good fortune to know him.

13.

The Trustees (who are also the Directors of Queenscourt Hospice for the purposes of company law) are with applicable law and regulations. Company law requires the Trustees to prepare financial statements for each financial year. Under that law the Trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable Company and the income and expenditure of the charitable Company for that period.

In preparing these financial statements, the Trustees are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain of the charitable Company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable Company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

14. Auditors

MHA Moore and Smalley are our Auditors. Authorisation is given to the Council to appoint auditors and to fix

By order of the Council

20/10/2022

Anthony Crewe Chair Date:

Page | 14

Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

Home or Hos ice p

Most people, having to choose where they would prefer to be cared for during their last illness, would say that they would prefer to be in the familiar and comforting surroundings of their own home, where there is less of the unfamiliar to fear. Loved ones are constantly present. There is more chance of retaining retaining some measure of control during this time of transition and change. Those who care for the dying: relatives, nurses, doctors, palliative care nurses, home helps, clergy and others, recognise this and do their best to provide good care at home. When this succeeds, as often it does, it remains a source of lasting satisfaction and comfort to the bereaved. It is important for it to be generally realised that when Queenscourt Hospice opens, none of this will change. The community medical and nursing teams will still care for the dying in their own homes whenever this is desired and possible. Indeed, a Hospice should make it more, not less, possible for patients to be cared for at home. The Hospice will be the base for a team which possesses great expertise in all aspects of care. Family doctors will be able to call on this team when requir home, thereby reducing the need for hospital or hospice admission.

Sometimes the patient will be admitted to the Hospice to obtain control of pain or other symptoms, and then be discharged back home. This support of the patient in their own home will be an important part of the work of the Hospice. The public need have no fear that the Hospice will remove the option of home care; quite the contrary.

There will, however, always be patients who, for a short period, cannot be cared for at home for a variety of reasons relating to their medical and nursing needs or the temporary unsuitability of their home circumstances to their situation. Queenscourt Hospice will be there to welcome these patients if and when they need us. It will bridge the gap in provision between home and hospital and will complete the comprehensive range of services available to the dying in our area. - Karen Groves 1987

Report of the Medical and Education Director

Recently, in an attempt to clear out some of more than 30 years paperwork from my room, I came across this document written to try and explain preferred place of care, in 1988, before Queenscourt even opened Day Therapy services in borrowed accommodation at the Promenade Hospital, and long before building work started on Queenscourt. I was fascinated to re-read it, and to see that our vision remains unchanged, though our services have developed significantly in order to realise it. More individuals have been able to have their wish to be cared for and to die at home or in their care home, if that is where they live, in West Lancs, Southport & Formby than in most other areas in the North West of England.

At the same time I found some audits that were completed in the 1990s after Queenscourt had opened the inpatient unit. 83% of admissions and 85% discharges took place on weekdays and 17% of admissions and 15% of discharges took place at weekends, and the average length of stay in those early years was 10-11 days, almost exactly the same as it is now (9-10 days). I plan to delve a bit further and see what other gems I can find!

Cicely Saunders, Founder of the Modern Hospice has never been truer than it has been during the Covid-19 pandemic when it has been so hard for families to be with those they love in hospitals, care homes and hospice. We predicted a Tsunami of grief and the waves are rising.

We have just completed our second year working through the pandemic and, although the world feels as though it has returned to normal and has forgotten Covid-19, of course we cannot forget, since we have the most vulnerable patients within our care and still need to protect them and their families.

Nevertheless, it does feel as though things are looking up. We have been able to have volunteers return and it is lovely to see them again. How we have missed you all and your valuable support and help. Welcome back.

We are so proud of, and grateful to, all our staff clinical and non-clinical who have worked consistently and solidly throughout all this time, often

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Queenscourt Hospice (Registered company number 2102320)

Report of the Trustees

For the year ended 31 March 2022

having to cover each other at short notice due to sickness or self-isolation. We know that it has been exhausting and stressful at times and we are grateful for your dedication, flexibility, willingness and sheer grit!

We are delighted to have been able to recruit new members to many teams after a period during which recruitment was difficult, and we look forward to the future months as they start in post. We have also recruited new Trustees to Queenscourt Council and we look forward to being able to meet with them in person, hopefully, this year and show them around Queenscourt.

In early 2021 we welcomed our new Director of Nursing, Louise Charnock. Louise came originally from District Nursing, and has been working within our services for some years as a Palliative Care Nurse Specialist and a Transform Team Clinical Lead, both of which have given her good insight into the workings of the whole service. Her baptism of fire over the past year could not have been predicted and we hope that she too, feels that things are settling a little, as we look forward to the future with Louise and Debbie Lawson, Corporate Services Director, at the helm.

This year has seen the retirement of two longstanding members of staff Sue Lovelock and Sue Tarbuck. Both have worked many, many years at Queenscourt and have become part of the fabric of the building and its organisational memory. Sue Lovelock has looked after our buildings with real flair and an eye for style, and Sue Tarbuck has kept a close eye and a tight rein on our financial position. Both will be very much missed, and we wish them well in their new adventures into the freedom of retirement.

I could not even begin to name all those who deserve to be mentioned for all they have done throughout this year; you know who you are and our heartfelt thanks go out to all. These years have, and continue to be, difficult ones for patients with advanced progressive disease, those important to them, those who care for them and our staff. We continue to be aware of the gaps in statutory services and aim to fill those we can for the benefit of those who need our care. On their behalf whether that is fundraising, volunteering, skilled care, support services, retail, lottery you all know who you are and what part you play in Queenscourt.

Thank you, thank you, thank you.

Dr Karen E Groves

Page | 16

Queenscourt Hospice (Registered company number 2102320)

Opinion

We have audited the financial statements of Queenscourt Hospice (the 'parent charitable company') and its 2 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland'.

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors' responsibilities for the audit of the financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we

Page | 17

Queenscourt Hospice (Registered company number 2102320)

conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees' Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Our responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Page | 18

Queenscourt Hospice (Registered company number 2102320)

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Use of our report

This report is made solely to the charitable company's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed.

Nicola Mason (Senior Statutory Auditor) for and on behalf of MHA Moore and Smalley Statutory Auditor Richard House 9 Winckley Square Preston PR1 3HP

Date: 20/10/2022

Page | 19

Queenscourt Hospice (Registered company number 2102320)

Consolidated Statement of Financial Activities

(Incorporating an Income and Expenditure Account)

For the year ended 31 March 2022

GROUP
Note
Income and Endowments from
Donations and legacies
2
Charitable activities
6
Other trading activities
3
Investment income
5
Other Income
including Coronavirus
grants and Insurance claims
4
Total income
Expenditure on
Raising funds
3
Charitable Activities
7
Total expenditure
Net incoming / (outgoing) resources
before other gains and losses
Net gains/(losses) on investments
Net Income
10
Taxation
Transfers between funds
20
Net movement in funds
Reconciliation of Funds
Total funds brought forward
Total Funds Carried Forward		 Unrestricted
funds
£
1,751,792
2,122,275
937,642
254,980
137,855
5,204,544
812,829
4,564,893
5,377,722
(173,178)
583,563
410,385
-
-
410,385
12,925,023
13,335,408		 Restricted
funds
£
150,900
-
-
-
190,569
341,469
-
195,915
195,915
145,554
-
145,554
-
-
145,554
60,266
205,820		 Total
2022
£
1,902,692
2,122,275
937,642
254,980
328,424
5,546,013
812,829
4,760,808
5,573,637
(27,624)
583,563
555,939
-
-
555,939
12,985,289
13,541,228		 Total
2021 as
restated
£
1,859,320
2,030,471
804,946
274,080
1,170,635
6,139,452
830,105
4,848,453
5,678,558
460,894
1,173,918
1,634,812
(8,588)
-
1,626,224
11,359,065
12,985,289

Continuing operations

All income and expenditure has arisen from continuing activities.

A separate statement of financial activities for the Charity alone is shown with comparative figures for the previous year.

The notes form part of these financial statements.

Page | 20

Queenscourt Hospice (Registered company number 2102320)

Statement of Financial Activities

(Incorporating an Income and Expenditure Account)

For the year ended 31 March 2022

CHARITY
Note
Income and Endowments from
Donations and legacies
2
Charitable activities
6
Other trading activities
3
Investment income
5
Other Income
4
Total income
Expenditure on
Raising funds
3
Charitable Activities
7
Total expenditure
Net incoming / (outgoing) resources
before other gains and losses
Net gains/(losses) on investments
Net Income
10
Taxation
Transfers between funds
20
Net movement in funds
Reconciliation of Funds
Total funds brought forward
Total Funds Carried Forward		 Unrestricted
funds
£
1,751,792
2,122,275
570,344
254,979
-
4,699,390
312,905
4,559,853
4,872,758
(173,368)
583,563
410,195
-
-
410,195
12,909,962
13,320,157		 Restricted
funds
£
150,900
-
-
-
190,569
341,469
-
195,915
195,915
145,554
-
145,554
-
-
145,554
60,266
205,820		 Total
2022
£
1,902,692
2,122,275
570,344
254,979
190,569
5,040,859
312,905
4,755,768
5,068,673
(27,814)
583,563
555,749
-
-
555,749
12,970,228
13,525,977		 Total
2021 as
restated
£
1,859,320
2,030,471
513,765
274,079
881,803
5,559,438
327,850
4,824,719
5,152,569
406,869
1,173,918
1,580,787
-
-
1,580,787
11,389,441
12,970,228

Continuing operations

All income and expenditure has arisen from continuing activities.

The notes form part of these financial statements.

Page | 21

Queenscourt Hospice (Registered company number 2102320)

Consolidated Balance Sheet

As at 31 March 2022

GROUP
Notes
Fixed Assets
Tangible assets
13
Intangible assets
Investments
Investments
14
Investment property
15
Current Assets
Stock
Debtors
16
Cash at bank and in hand
Creditors
Amounts falling due within one year
17
Net Current Assets
Total assets less current liabilities
Net Assets
Funds
20
Unrestricted funds
Restricted funds
Total Funds		 Total
2022
£
3,473,905
6,505,549
1,370,000
11,349,454
1,750
943,675
1,684,073
2,629,498
(437,724)		 Total
2021
as restated
£
3,630,537
-
6,596,989
1,295,000
11,522,526
1,073
428,937
1,507,412
1,937,422
(474,659)
2,191,774
13,541,228
13,541,228
13,335,408
205,820
13,541,228		 1,462,763
12,985,289
12,985,289
12,925,023
60,266
12,985,289

The notes form part of these financial statements.

The financial statements were approved and authorised for issue by the Board of Trustees and signed on its behalf by:

A Crewe - Chair C P Cutner - Treasurer

20/10/2022 Date:

Page | 22

Queenscourt Hospice (Registered company number 2102320)

Balance Sheet

As at 31 March 2022

CHARITY
Notes
Fixed Assets
Tangible assets
13
Investments
Investments
14
Investment property
15
Current Assets
Debtors
16
Cash at bank and in hand
Creditors
Amounts falling due within one year
17
Net Current Assets
Total assets less current liabilities
Net Assets
Funds
20
Unrestricted funds
Restricted funds
Total Funds		 Total
2022
£
3,472,973
6,597,551
1,370,000
11,440,524
1,054,311
1,376,012
2,430,323
(344,870)		 Total
2021
as restated
£
3,630,114
6,688,991
1,295,000
11,614,105
515,053
1,166,698
1,681,751
(325,628)
2,085,453
13,525,977
13,525,977
13,320,157
205,820
13,525,977		 1,356,123
12,970,228
12,970,228
12,909,962
60,266
12,970,228

The notes form part of these financial statements.

The financial statements were approved and authorised for issue by the Board of Trustees and were signed on its behalf by:

A Crewe - Chair

----- Start of picture text -----
C P Cutner - Treasurer
----- End of picture text -----

Date: 20/10/2022

Page | 23

Queenscourt Hospice (Registered company number 2102320)

Consolidated Cash flow Statement

For the year ended 31 March 2022

GROUP
Notes
Cash flows from operating activities:
Cash generated from operations
Net cash provided by (used in) operating activities
Cash flows from investing activities:
Purchase of tangible fixed assets
Receipts from sale of tangible fixed assets
Investment management costs accrued
Sale of fixed asset investments
Increase / (Decrease) in cash and cash equivalents in the year		 Total
2022
£
(421,010)
(421,010)
(2,464)
135
-
600,000
176,661		 Total
2021
as restated
£
106,929
106,929
(100,780)
-
-
200,000
206,149

Page | 24

Queenscourt Hospice (Registered company number 2102320)

Notes to the Cash Flow Statement

For the year ended 31 March 2022

Net income/(expenditure) for the reporting period (as per the
statement of financial activities)
Adjustments for:
Depreciation charges
(Profit) / Loss on disposal of fixed assets
Amortisation charges
(Increase)/Decrease in debtors
(Increase)/ Decrease in stock
Increase / (Decrease) in creditors
Net cash provided by (used in) operating activities
2
Reconciliation of net cash flow to movement in net funds
Cash outflow / (inflow)
Movement in net funds
Net funds at 1 April 2021
Net funds at 31 March 2022
3
Analysis of net funds
At 1 April
2021
£
Cash at bank and in hand
1,507,412
1,507,412		 2022
£
(27,624)
158,961
-
-
(514,738)
(677)
(36,932)
(421,010)
2022
£
176,661
176,661
1,507,412
1,684,073
Cashflow
£
176,661
176,661		 2021
as
restated
£
460,894
158,802
27
-
(185,410)
-
(327,384)
106,929
2021
as
restated
£
206,149
206,149
1,301,263
1,507,412
At 31
March
2022
£
1,684,073
1,684,073

Page | 25

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements

For the year ended 31 March 2022

1 Accounting policies

Basis of preparing the financial statements

The financial statements of the group and parent charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) 'Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (effective 1 October 2019)', Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland' and the Companies Act 2006. The financial statements have been prepared under the historical cost convention with the exception of investments which are included at market value. The financial statements are presented in sterling which is the functional currency of the charity.

The statement of financial activities (SOFA) and balance sheet consolidate the financial statements of the Charity and its subsidiary undertakings. The results of the subsidiary undertakings are consolidated on a line by line basis.

The Charity is a company limited by guarantee. The members of the company include the trustees named in the report of the trustees. In the event of the Charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the Charity.

Income

All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be received and the amount can be measured reliably. Legacies and grants are recognised in the Statement of Financial Activities when they become receivable and it is reasonably certain that they will be received and can be measured with sufficient reliability. Income tax is recoverable monthly on completion of the documentation. Income is deferred only when the Charity has to fulfil conditions before becoming entitled to it. Gifts in kind are included at valuation, with the exception of food where the total involved is not material. Goods donated for resale are included as income when sold. No amounts are included in the financial statements for services donated by volunteers.

Expenditure

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to that expenditure, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.

The expenses of operating the Charity shops including depreciation of fixed assets employed in the shops relate entirely to fundraising. Also included in fundraising are separately identifiable expenses incurred at the main hospice building and in local support groups in connection with specific fundraising activities.

Tangible fixed assets

All assets costing more than £5,000 are capitalised.

Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life.

Page | 26

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements

For the year ended 31 March 2022

1 Accounting policies (continued)

Freehold Land: NIL Freehold Buildings: Between 2% and 4% per annum of cost Leasehold Improvements: 10% per annum of cost Equipment: Between 10% and 50% per annum of cost Fixtures and Fittings: Between 4% and 20% per annum of cost Motor Vehicles: Between 17% and 20% per annum of cost

Investments

Fixed asset investments and shares are included at market value at the balance sheet date.

Investment property is shown at most recent valuation.

The Statement of Financial Activities includes the net gains and losses arising on revaluations and disposals throughout the year.

Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

Creditors

Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due.

Financial instruments

The Group only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees.

Designated funds comprise unrestricted funds that have been set aside by the trustees for particular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Pension costs and other post-retirement benefits

The Group contributed to the personal pension plans of 79 (2020: 89) of its employees. The pension cost charge represents contributions for contributions are paid for employees remaining in the NHS pension scheme.

Page | 27

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements

For the year ended 31 March 2022

1 Accounting policies (continued)

Operating leases

Rentals applicable to operating leases are charged to the SOFA on a straight line basis over the term of the lease.

Taxation

The Company is a registered charity and consequently there is no liability to taxation. The subsidiary companies are subject to UK Corporation Tax on profits not covenanted to the parent charity.

Government grants

Government grants are recognised at the fair value of the asset received or receivable when there is reasonable assurance that the grant conditions will be met and the grants will be received. A grant that specifies performance conditions is recognised in income when the performance conditions are met. Where a grant does not specify performance conditions it is recognised in income when the proceeds are received or receivable. A grant received before the recognition criteria are satisfied is recognised as a liability.

Judgements and key sources of estimation uncertainty

estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods. The trustees do not believe that there are any estimates and assumptions which have a significant risk of causing a material adjustment to the carrying amount of assets and liabilities.

Going concern

The trustees assess whether the use of going concern is appropriate i.e whether there are any material uncertainties related to events or conditions that may cast significant doubt on the ability of the Group to continue as a going concern. The trustees make this assessment in respect of a period of at least one year from the date of authorisation for issue of the financial statements.

The Covid-19 pandemic had a significant impact on the operations of the Group. The Group was forced to close all of its retail shops and cancel a number of fundraising events. The trustees and management reviewed and monitored the situation. The Group has received government support and funding via Hospice UK, the Coronavirus Job Retention Scheme (furlough) and retail grants. Budgets have been revised to reflect the changes in income streams and are being reviewed regularly. The trustees are reviewing all areas of the organisation to assess ongoing cost savings.

The trustees have concluded that the Group has adequate resources to continue in operational existence a going concern, thus they continue to adopt the going concern basis of accounting in preparing the financial statements.

Page | 28

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

2 Donations and Legacies

GROUP
Donations
Legacies
Remembrance gifts
Gift Aid and GAYE
Regular and other donations
CHARITY
Donations
Legacies
Remembrance gifts
Gift Aid and GAYE
Regular and other donations		 2022
£
53,449
1,029,655
143,249
122,817
553,522
1,902,692
2022
£
53,449
1,029,655
143,249
122,817
553,522
1,902,692		 2021
as restated
£
544,116
749,022
157,094
192,838
216,250
1,859,320
2021
as restated
£
544,116
749,022
157,094
192,838
216,250
1,859,320

Legacy income includes £150,000 which has been restricted for future building acquisitions.

3 Other Trading Activities

Queenscourt Hospice Enterprises Limited, a wholly owned subsidiary company, operates lotteries. The Charity owns the issued share capital of 2 fully paid shares of £1 each (2021: 2 shares)

Queenscourt Hospice Retail Limited, a wholly owned subsidiary company, manages the charity shops. The Charity owns the issued share capital of 92,000 fully paid shares of £1 each. (2021: 92,000 shares).

An analysis of Group fundraising income and expenditure is shown below:

Page | 29

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

3 Other Trading Activities (continued)

Income
Covenant Income
Recharges to Subsidiary
Other Income
Total Fundraising Income
Coronavirus Grants
Insurance claims
Deposit Interest
Sub total
Fundraising Trading Costs
Recharges from Parent
Covenanted to Charity
Net Profit
Tax charge
Profit after Tax
Reserves as at 31 March 2022		 Retail
2022
£
434,678
-
-
467
435,145
16,001
121,854
-
573,000
(344,555)
(10,044)
(218,210)
191
-
191
191		 Lottery
2022
£
420,284
-
-
-
420,284
-
-
1
420,285
(160,408)
(30,960)
(228,917)
-
-
-
13,766		 Support
Groups and
General
Fundraising
2022
£
82,213
447,127
41,004
-
570,344
-
-
-
570,344
(312,905)
-
-
257,439
-
257,439		 Group
Total 2022
£
937,175
-
-
467
937,642
16,001
121,854
1
1,075,498
(812,829)
-
-
262,669
-
262,669		 Group
Total 2021
£
804,425
-
-
521
804,946
218,846
69,986
1
1,093,779
(830,105)
-
-
263,674
(8,588)
255,086

The Retail subsidiary has generated income of £13,182 (2021: £13,105) from gift aided donations.

4 Other income

GROUP
Covid grants (Unrestricted)
Insurance claims (Unrestricted)
NHSE Hospice UK (Restricted)
CHARITY
Covid grants (Unrestricted)
NHSE Hospice UK (Restricted)		 2022
£
16,001
121,854
190,569
328,424
2022
£
-
190,569
190,569		 2021
£
322,155
69,986
778,494
1,170,635
2021
£
103,309
778,494
881,803

Page | 30

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

5 Investment Income

GROUP
Interest income
CHARITY
Interest income
6
Income from charitable activities
GROUP
Southport & Formby and West Lancashire CCG
Other External Funding
Medical Income, Course Fees and End of Life Training
Total
CHARITY
Southport & Formby and West Lancashire CCG
Other External Funding
Medical Income, Course Fees and End of Life Training
Total		 2022
£
254,980
254,979
2022
£
821,079
1,018,232
282,964
2,122,275
2022
£
821,079
1,018,232
282,964
2,122,275		 2021
£
274,080
274,079
2021
£
821,078
993,365
216,028
2,030,471
2021
£
821,078
993,365
216,028
2,030,471

Income for external services from the Clinical Commissioning Groups included £116,950 (2021: £116,950) provided to them by agreement.

The balance of £704,129 (2021: £704,128) represents a contribution of around 19% (2021: 19%) to the core costs of the Hospice including Queenscourt at Home.

Page | 31

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

7 Charitable activities costs

GROUP
Day Services
Inpatient Services
Education
Queenscourt at Home
Queenscourt in Community
CHARITY
Day Services
Inpatient Services
Education
Queenscourt at Home
Queenscourt in Community
8
Direct costs of charitable activities
GROUP
Staff costs
Premises
Communications
Postage and stationery
Other Expenses
Nursing Supplies
Food
Cleaning and Laundry
Patient Transport
Vehicle Expenses
Other Professional Fees
Depreciation		 Direct
Costs (see
note 7)
£
759,767
2,242,453
244,892
491,993
899,625
4,638,730
759,767
2,242,453
244,892
491,993
899,625
4,638,730		 Support
Costs (see
note 8)
£
31,388
41,812
33,662
14,453
763
2022
£
791,155
2,284,265
278,554
506,446
900,388
4,760,808
789,895
2,283,005
277,294
505,186
900,388
4,755,768
2022
£
4,101,663
212,246
9,544
42,574
26,294
19,625
25,001
28,284
92
249
16,150
157,008
4,638,730		 2022
£
791,155
2,284,265
278,554
506,446
900,388		 2021
as
restated
£
848,020
2,316,967
268,195
509,187
906,084
4,848,453
836,105
2,305,101
268,193
509,236
906,084
4,824,719
2021
as restated
£
4,191,401
220,314
17,954
20,159
14,727
54,443
25,573
29,821
15
1,021
16,805
157,206		 2021
as
restated
£
848,020
2,316,967
268,195
509,187
906,084
122,078 4,760,808 4,848,453
30,128
40,552
32,402
13,193
763		 789,895
2,283,005
277,294
505,186
900,388		 836,105
2,305,101
268,193
509,236
906,084
117,038 4,755,768 4,824,719
4,749,439

Page | 32

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

8 Direct costs of charitable activities (continued)

CHARITY
Staff costs
Premises
Communications
Postage and stationery
Other Expenses
Nursing Supplies
Food
Cleaning and Laundry
Patient Transport
Vehicle Expenses
Other Professional Fees
Recharge ex Lottery
Depreciation
upport Costs
GROUP
Day Services
Inpatient Services
Education
Queenscourt at Home
Queenscourt in Community		 Human
Resources
£
17,194
27,618
19,469
260
763
65,304		 2022
2021
as restated
£
£
4,101,663
4,169,605
212,246
219,804
9,544
17,954
42,574
20,159
26,294
14,727
19,625
54,443
25,001
25,573
28,284
29,821
92
15
249
1,021
16,150
16,805
-
1,253
157,008
157,206
4,638,730
4,728,386
Governance
costs
Totals
£
£
14,193
31,387
14,193
41,811
14,194
33,663
14,194
14,454
-
763
56,774
122,078		 2022
2021
as restated
£
£
4,101,663
4,169,605
212,246
219,804
9,544
17,954
42,574
20,159
26,294
14,727
19,625
54,443
25,001
25,573
28,284
29,821
92
15
249
1,021
16,150
16,805
-
1,253
157,008
157,206
4,638,730
4,728,386
Governance
costs
Totals
£
£
14,193
31,387
14,193
41,811
14,194
33,663
14,194
14,454
-
763
56,774
122,078
122,078

9 Support Costs

Page | 33

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

9 Support Costs (continued)

Support costs, included in the above, are as follows:

Training and
IT Support
Wages
Auditors'
remuneration
Auditors'
remuneration
for non-audit
work
Bank charges		 Day
Services
£
17,194
9,737
2,537
660
1,259
31,387		 Inpatient
Services
£
27,618
9,737
2,537
660
1,259
41,811		 Education
£
19,469
9,738
2,538
660
1,258
33,663		 Queenscourt at
Home
£
260
9,738
2,538
660
1,258
14,454		 Queenscourt
in Community
£
763
-
-
-
-
763		 2022 Total
activities
£
65,304
38,950
10,150
2,640
5,034
122,078		 2021 Total
activities
£
38,001
41,820
11,550
3,875
3,768
99,014
CHARITY
Day Services
Inpatient Services
Education
Queenscourt at Home
Queenscourt in Community		 Human
Resources
£
17,194
27,618
19,469
260
763
65,304		 Governance
costs
£
12,934
12,934
12,933
12,933
-
51,734		 Totals
£
30,128
40,552
32,402
13,193
763
117,038

Page | 34

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

9 Support Costs (continued)

Support costs, included in the above, are as follows:

Training and
IT Support
Wages
Auditors'
remuneration
Auditors'
remuneration
for non-audit
work
Bank
charges		 Day
Services
£
17,194
9,737
1,562
375
1,259
30,128		 Inpatient
Services
£
27,618
9,737
1,562
375
1,259
40,552		 Education
£
19,469
9,738
1,563
375
1,258
32,402		 Queenscourt
at Home
£
260
9,738
1,563
375
1,258
13,193		 Queenscourt
in Community
£
763
-
-
-
-
763		 2022 Total
activities
£
65,304
38,950
6,250
1,500
5,034
117,038		 2021 Total
activities
£
38,001
39,139
11,550
3,875
3,768
96,333

10 Net income/(expenditure)

GROUP

Net income/(expenditure) is stated after charging/(crediting):

Auditors' remuneration
Auditors' remuneration for non-audit work
Depreciation - owned assets
Rentals
operating lease
Property
Rentals - operating lease - Equipment		 2022
2021
£
£
10,150
15,910
2,640
3,875
158,961
158,802
82,545
71,398
2,290
2,785

CHARITY

Net income/(expenditure) is stated after charging/(crediting):

Auditors' remuneration
Auditors' remuneration for non-audit work
Depreciation - owned assets
Rentals
operating lease
Property
Rentals - operating lease		 2022
2021
£
£
6,250
11,550
1,500
3,875
157,007
157,206
82,545
71,398
2,290
2,785

Page | 35

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

11

There were no trustees' remuneration or other benefits for the year ended 31 March 2022 nor for the year ended 31 March 2021.

Trustees' expenses

No Council members received re-imbursed expenses (2021: £NIL).

12
Staff costs
GROUP
Wages and salaries
Social security costs
Other pension costs
CHARITY
Wages and salaries
Social security costs
Other pension costs		 2022
£
3,939,966
334,861
328,935
4,603,762
2022
£
3,773,220
327,111
313,359
4,413,690		 2021
as restated
£
3,960,528
351,858
334,157
4,646,543
2021
as restated
£
3,727,472
338,796
327,887
4,394,155

Page | 36

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

12 Staff costs (continued)

The average monthly number of employees during the year was as follows:

GROUP
Medical
Nursing
Therapists
Catering
Housekeeping
Fundraising & administration
Education
Maintenance
Retail
Lottery
CHARITY
Medical
Nursing
Therapists
Catering
Housekeeping
Fundraising & Administration
Education
Maintenance		 Full time
2
24
3
1
-
12
3
1
5
-
51
Full time
2
24
3
1
-
12
3
1
46		 Part time
3
40
3
5
6
21
8
-
3
2
91
Part time
3
40
3
5
6
21
8
-
86		 Bank
-
10
-
-
1
1
-
-
7
1
20
Bank
-
10
-
-
1
1
-
-
12		 Total 2022
5
74
6
6
7
34
11
1
15
3
162
Total 2022
5
74
6
6
7
34
11
1
144		 Total 2021
6
77
5
6
7
32
8
1
15
4
161
Total 2021
6
77
5
6
7
32
8
1
142

Staff numbers excludes 14 (2021: 11) Council members, all non-executive.

The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was:

60,000 was:
2022 2021
£60,000 - £70,000 1 4
£70,001 - £80,000 3 -
£80,001 - £90,000 - 1
£90,001 - £100,000 - 1
£100,001 - £110,000 1 -
£110,001 - £120,000 - -
£120,001 - £130,000 1 1

Page | 37

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

The key management personnel comprises of the 3 Executive Directors being the Medical Director, the Director of Clinical Services and the Corporate Services Director with total employee benefit costs of £234,545 (2021: £255,919).

In addition, a great amount of time, the value of which is impossible to reflect in these financial statements, is donated by volunteers.

Along with a standard defined contribution scheme, the company operates an exempt approved defined benefit scheme, namely the National Health Superannuation Scheme. The assets of this scheme are held separately and contributions to the scheme are charged to the statement of financial activities so as to spread t

a real pension fund, but as a statutory scheme, benefits are fully guaranteed by the Government. Contributions from both members and employers are paid to the Exchequer, which meet the cost of increasing benefits each year by the rate of inflation. This extra cost is not met by contributions from scheme members and employers, As a result of the nature of the scheme there are no separately identifiable assets and liabilities which can be identified as relating to Queenscourt Hospice therefore, as permitted by FRS102, the scheme has been accounted for as a defined contribution scheme.

The contributions to the superannuation scheme were substantially defrayed by the Clinical Commissioning Groups.

13 Tangible fixed assets

GROUP
Cost
At 1 April 2021
Additions
Disposals
At 31 March 2022
Depreciation
At 1 April 2021
Charge for year
Eliminated on disposal
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021		 Freehold
property
£
4,302,407
-
-		 Fixtures &
fittings
£
880,793
2,464
(134)		 Motor
vehicles
£
35,900
-
(35,900)
-
35,899
-
(35,899)
-
-
1		 Equipment
£
406,688
-
-		 Totals
£
5,625,788
2,464
(36,034)
4,302,407
1,139,506
95,772
-		 883,123
498,868
37,502
-		 406,688
320,978
25,687		 5,592,218
1,995,251
158,961
(35,899)
1,235,278
3,067,129
3,162,901		 536,370
346,753
381,925		 346,665
60,023
85,710		 2,118,313
3,473,905
3,630,537

Page | 38

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

13
Tangible fixed assets (continued)
CHARITY
Freehold
property
£
Cost
At 1 April 2021
4,298,197
Additions
-
Disposals
-
At 31 March 2022
4,298,197
Depreciation
At 1 April 2021
1,135,714
Charge for year
95,352
Eliminated on disposal
-
At 31 March 2022
1,231,066
Net book value
At 31 March 2022
3,067,131
At 31 March 2021
3,162,482		 13
Tangible fixed assets (continued)
CHARITY
Freehold
property
£
Cost
At 1 April 2021
4,298,197
Additions
-
Disposals
-
At 31 March 2022
4,298,197
Depreciation
At 1 April 2021
1,135,714
Charge for year
95,352
Eliminated on disposal
-
At 31 March 2022
1,231,066
Net book value
At 31 March 2022
3,067,131
At 31 March 2021
3,162,482		 Fixtures &
fittings
£
880,793
-
(134)		 Motor
vehicles
£
35,900
-
(35,900)
-
35,899
-
(35,899)
-
-
1		 Equipment
£
405,207
-
-		 Totals
£
5,620,097
-
(36,034)
4,298,197
1,135,714
95,352
-		 880,659
498,868
35,968
-		 405,207
319,501
25,687
-		 5,584,063
1,989,982
157,007
(35,899)
1,231,066
3,067,131
3,162,482		 534,836
345,823
381,925		 345,188
60,019
85,706		 2,111,090
3,472,973
3,630,114

Included in cost or valuation of land and buildings is freehold land of £30,000.

All tangible fixed assets are used for direct charitable purposes except for shop and lottery equipment which have net book values of £nil (2021: £421) and are used for fundraising purposes.

Page | 39

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

14
Fixed asset investments
GROUP
Market value
At 1 April 2021
Disposals
Revaluations
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021
CHARITY
Market value
At 1 April 2021
Disposals
Revaluations
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021
There were no investment assets outside the UK.		 Shares in
group
undertakings
£
-
-
-
-
-
-
Shares in
group
undertakings
£
92,002
-
-
92,002
92,002
92,002		 Listed
investments
£
6,596,989
(600,000)
508,560
6,505,549
6,505,549
6,596,989
Listed
investments
£
6,596,989
(600,000)
508,560
6,505,549
6,505,549
6,596,989		 Totals
£
6,596,989
(600,000)
508,560
6,505,549
6,505,549
6,596,989
Totals
£
6,688,991
(600,000)
508,560
6,597,551
6,597,551
6,688,991

Page | 40

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

15
Investment property
GROUP
Market value
At 1 April 2021
Revaluations
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021
CHARITY
Market value
At 1 April 2021
Revaluations
At 31 March 2022
Net book value
At 31 March 2022
At 31 March 2021
16
Debtors: Amounts falling due within one year
GROUP
Trade and other debtors
Prepayments and accrued income
Income tax recoverable
VAT reclaim		 2022
£
239,112
676,811
11,567
16,185
943,675		 Totals
£
1,295,000
75,000
1,370,000
1,370,000
1,295,000
Totals
£
1,295,000
75,000
1,370,000
1,370,000
1,295,000
2021
as restated
£
150,911
242,867
16,098
19,061
428,937		 Totals
£
1,295,000
75,000
1,370,000
1,370,000
1,295,000
Totals
£
1,295,000
75,000

Page | 41

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

16 Debtors: Amounts falling due within one year (continued)

CHARITY
Amounts owed by group undertakings
Trade debtors
Prepayments and accrued income
Income tax recoverable
VAT reclaim
17
Creditors: Amounts falling due within one year
GROUP
Trade and other creditors
Accruals and deferred income
CHARITY
Trade and other creditors
Accruals and deferred income		 2022
£
136,175
239,112
651,272
11,567
16,185
1,054,311
2022
£
125,480
312,244
437,724
2022
£
106,657
238,213
344,870		 2021
as restated
£
91,829
150,911
237,154
16,098
19,061
515,053
2021
as restated
£
157,391
317,269
474,659
2021
as restated
£
19,736
305,892
325,628

18 Leasing agreements

Lessee

Minimum lease payments under non-cancellable operating leases fall due as follows:

GROUP/ CHARITY
Expiring:
Within one year
Between two and five years		 Land
2022
£
82,067
53,100		 & Buildings
2021
£
23,957
2,025
25,982		 Other operating leases
2022
2021
£
£
2,290
2,784
926
2,764		 Other operating leases
2022
2021
£
£
2,290
2,784
926
2,764
135,167 3,216 5,548

Page | 42

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

18 Leasing agreements (continued)

Lessor

The operating leases represent leases of properties to third parties. These leases are negotiated over terms between 6 months and 1 year. There are options for both parties to extend the lease terms.

At the reporting end date the charity had contracted with tenants for the following minimum lease payments:

GROUP
Expiring:
Within one year		 2022
£
51,450
51,450		 2021
as restated
£
51,450
51,450
19
Analysis of net assets between funds
GROUP
Unrestricted
funds
£
Fixed assets
3,473,905
Investments
7,875,549
Current assets
2,423,678
Current liabilities
(437,724)
13,335,408
CHARITY
Unrestricted
funds
£
Fixed assets
3,472,973
Investments
7,967,551
Current assets
2,224,503
Current liabilities
(344,870)
13,320,157		 19
Analysis of net assets between funds
GROUP
Unrestricted
funds
£
Fixed assets
3,473,905
Investments
7,875,549
Current assets
2,423,678
Current liabilities
(437,724)
13,335,408
CHARITY
Unrestricted
funds
£
Fixed assets
3,472,973
Investments
7,967,551
Current assets
2,224,503
Current liabilities
(344,870)
13,320,157		 Restricted
funds
£
-
-
205,820
-
205,820
Restricted
funds
£
-
-
205,820
-
205,820		 2022 Total
funds
£
3,473,905
7,875,549
2,629,498
(437,724)		 2021 Total
funds as
restated
£
3,630,537
7,891,989
1,937,422
(474,659)
13,541,228
2022 Total
funds
£
3,472,973
7,967,551
2,430,323
(344,870)		 12,985,289
2021 Total
funds as
restated
£
3,630,114
7,983,991
1,681,751
(325,628)
13,320,157 13,525,977 12,970,228

Page | 43

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

20 Movement in funds

Designated Funds

Designated Funds represent a part of the Unrestricted Funds that have been set-aside by the Trustees for specific purposes, these being:

Tangible Fixed Assets This is required in order to fund future depreciation charges.

Budget Deficit

exception of depreciation charges which are included within tangible fixed assets.

Capital Investment This is to provide funds for both committed and planned capital investment with the exception of where the Charity are holding any restricted funds for this purpose.

Contingency

This comprises funds set aside in the event that any future organisational restructure may require non-recurring expenditure.

GROUP
Unrestricted funds
General fund
Designated Fund
-
Tangible Fixed Assets
-
Budget Deficit
-
Capital Investment
-
Contingency
Restricted funds
Restricted funds
Total funds		 At 1 April
2021 as
restated
£
7,334,909
3,630,114
950,000
10,000
1,000,000		 Net
movement
in funds
£
410,385
-
-
-
-
410,385
145,554
555,939		 Transfers
between
funds
£
57,141
(157,141)
100,000
-
-		 At 31
March
2022
£
7,802,435
3,472,973
1,050,000
10,000
1,000,000
12,925,023
60,266
12,985,289		 -
-
-		 13,335,408
205,820
13,541,228

Page | 44

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

20 Movement in funds (continued)

CHARITY
At 1 April
2021 as
restated
Net
movement
in funds
£
£
Unrestricted funds
General fund
7,319,848
410,195
Designated Fund
-
Tangible Fixed Assets
3,630,114
-
-
Budget Deficit
950,000
-
-
Capital Investment
10,000
-
-
Contingency
1,000,000
-
12,909,962
410,195
Restricted funds
Restricted funds
60,266
145,554
Total funds
12,970,228
555,749
Net movement in funds, included in the above are as follows:
GROUP
Incoming
resources
Resources
expended
£000
£
Unrestricted funds
Unrestricted funds
5,204,544
(5,377,722)
5,204,544
(5,377,722)
Restricted funds
Restricted funds
341,469
(195,915)
Total funds
5,546,013
(5,573,637)		 Transfers
between
funds
£
57,141
(157,141)
100,000
-
-		 At 31
March
2022
£
7,787,184
3,472,973
1,050,000
10,000
1,000,000
-
-
-
Gains and
losses
£
583,563		 13,320,157
205,820
13,525,977
Movement
in funds
£
410,385
583,563
-
583,563		 410,385
145,554
555,939

Page | 45

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

20 Movement in funds (continued)

CHARITY
Incoming
resources
£
Unrestricted funds
Unrestricted funds
4,699,390
Restricted funds
Restricted funds
341,469
Total funds
5,040,859
An analysis of Restricted Funds is shown below.
Opening
balance
Income
£
£
Equipment
2,109
-
Others
2,784
300
Staff Benevolent Fund
673
100
Grounds, Furniture, Man Shed
2,729
-
Education Fund
39,362
-
Compassionate Communities
Training
10,000
-
Child Bereavement Services
2,609
-
Fixtures & Fittings
-
500
Bed
Capacity/
Community
Support
-
190,569
Bequest for purchase of a
property for Retail or for
generating rental income
-
150,000
60,266
341,469		 CHARITY
Incoming
resources
£
Unrestricted funds
Unrestricted funds
4,699,390
Restricted funds
Restricted funds
341,469
Total funds
5,040,859
An analysis of Restricted Funds is shown below.
Opening
balance
Income
£
£
Equipment
2,109
-
Others
2,784
300
Staff Benevolent Fund
673
100
Grounds, Furniture, Man Shed
2,729
-
Education Fund
39,362
-
Compassionate Communities
Training
10,000
-
Child Bereavement Services
2,609
-
Fixtures & Fittings
-
500
Bed
Capacity/
Community
Support
-
190,569
Bequest for purchase of a
property for Retail or for
generating rental income
-
150,000
60,266
341,469		 Incoming
resources
£
4,699,390		 Incoming
resources
£
4,699,390		 Resources
expended
£
(4,872,758)
(195,915)
(5,068,673)
Capital
Expenditure
£
-
-
-
-
-
-
-
-
-
-		 Gains and
losses
£
583,563		 movement
in funds
£
410,195		 movement
in funds
£
410,195
-
583,563
Revenue
Expenditure
£
-
(405)
(641)
-
(2,639)
-
(1,407)
(254)
(190,569)
-		 145,554
555,749
Closing
balance
£
2,109
2,679
132
2,729
36,723
10,000
1,202
246
-
150,000
60,266 341,469 - (195,915) 205,820

Equipment:

This fund relates to monies received for the purchase of equipment for all areas of the Hospice.

Others:

Other service funds represent monies received for the provision of specific Hospice services.

Page | 46

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

20 Movement in funds (continued)

Staff Benevolent Fund:

This fund relates to donations given specifically of the benefit of staff.

Grounds, Furniture, Man Shed:

This fund relates to funds received for the purchase and maintenance of garden equipment/furniture for the Hospice.

Education Fund:

This fund is used to support staff in learning new skills, increase knowledge and skillsets to better meet the needs of the communities and the Hospice.

Compassionate Communities Training:

This fund relates to training and supporting Compassionate Community Connectors who support the wellbeing of their community through compassionate conversations and encouraging social connections.

Child Bereavement Services:

This fund is for supporting children who have suffered loss and their parents/carers through counselling, group work and individual therapy.

Fixtures & Fittings:

This fund relates to monies received for the purchase of fixtures and fittings for the Hospice.

Bed Capacity & Community Support:

The NHSE awarded funding to allow the hospice to make available bed capacity and community support from December 2021 to March 2022 to provide support to people with complex needs in the context of the COVID-19 situation.

Bequest for purchase of a property for Retail or for generating rental income:

This fund is specifically for the purchase of retail property with the object of reducing the amount spent on renting such property or the purchase of retail or residential property for the purposes of generating income.

21 Contingent liabilities

The Charity has undertaken to repay any legitimate claims in respect of the donated unclaimed client monies/ bequests of £4,799 (Hodge Halsall £15, Cook & Talbot £1,032 and Coyne Learmonth £3,752) (2021: Nil)

22 Contingent assets

Within the year there were material contingent assets of £296,535 (2021: £nil) ) in respect of legacies to which the charity has a future right to income, but which are contingent upon certain legal processes completing in a future period. As such, the probability and measurement of these legacies is not reliable enough to provide in full for these assets at this point in time.

Page | 47

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued) For the year ended 31 March 2022

23 Capital commitments

At the year end Queencourt Hospice had the following capital commitments:

GROUP
Authorised and contracted for
Authorised and not contracted for
CHARITY
Authorised and contracted for
Authorised and not contracted for		 2022
£
-
10,000
10,000
2022
£
-
10,000
10,000		 2021
£
-
10,000
10,000
2021
£
-
10,000
10,000

Authorised and not contracted for relates to the completion of the investment property refurbishment £5,000) and audio equipment for education centre (£5,000). None of these commitments have been provided for in these financial statements, however these amounts have been provided for within the Capital Investment Designated Fund.

24 Related party transactions

Queenscourt Hospice Retail (QHR)

During the year, recharges of £30,960 (2021 £30,039) were made to Queenscourt Hospice Retail Limited, a subsidiary company of Queenscourt Hospice, in respect of allocated costs.

QHR covenanted £218,210 (2021 £38,480) to Queenscourt Hospice throughout the year. At the yearend £68,211 (2021 £50,037) remained outstanding.

QHR made a recharge to Queenscourt Hospice of £46,724 (2021 £51,716) in respect of the cost of undertaking gift aid sales on behalf of the hospice.

At the year end an additional amount of £22,808 (2021 £42,277) was due from QHR. In total, QHR owed Queenscourt Hospice £91,019 (2021 £92,314).

Page | 48

Queenscourt Hospice (Registered company number 2102320)

For the year ended 31 March 2022

Notes to the Financial Statements (continued)

24 Related party transactions (continued)

Queenscourt Hospice Enterprises Limited (QHE)

During the year, recharges of £10,044 (2021 £10,032) were made to Queenscourt Hospice Enterprises Limited, a subsidiary company of Queenscourt Hospice, in respect of allocated costs.

QHE covenanted £228,917 (2021 £255,600) to Queenscourt Hospice throughout the year. At the yearend £35,446 (2021 £33,254) remained outstanding.

At the year end an additional amount of £9,710 (2021 £16,460) was due from QHE. In total, QHE owed Queenscourt Hospice £45,156 (2021 £49,714).

25 Donated goods

The Charity shops income figure included donated goods and the Council considers it appropriate to include them in shop income rather than donations.

26 Drugs

Southport & Formby Clinical Commissioning Group contributed £30,537 (2021: £29,321) towards drugs supplied by Southport and Ormskirk NHS Trusts.

27 Prior period adjustment

Reserves as originally stated
Prior period adjustment:
Holiday pay adjustment		 2021
£
12,868,852
(79,600)
196,037
12,985,289

Prior period adjustments have been identified and adjusted for in respect of the following balances:

Holiday pay accrual to account for the accrued element of holiday entitlement not taken by employees at the year end in accordance with the accounting standard FRS 102. An adjustment was required to restate accruals and deferred income and salary costs, reducing the surplus generated in the prior financial period.

Accrued legacies to account for the legacies notified, probable and measurable at the prior balance sheet date and which were received in the current financial period, in accordance with the Statement of Recommended Practice (1 October 2019). An adjustment was required to restate prepayments and accrued income and legacy income, increasing the surplus generated in the prior financial period.

Page | 49

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

Prior financial year as restated

GROUP
Note
Income and Endowments from
Donations and legacies
Charitable activities
Other trading activities
Investment income
Other Income
including Coronavirus
grants and Insurance claims
Total income
Expenditure on
Raising funds
Charitable Activities
Total expenditure
Net incoming / (outgoing) resources
before other gains and losses
Net gains/(losses) on investments
Net Income /(Expenditure)
Taxation
Transfers between funds
Net movement in funds
Reconciliation of Funds
Total funds brought forward
Total Funds Carried Forward		 Unrestricted
funds
£
1,823,810
2,030,471
804,946
274,080
392,141
5,325,448
830,105
4,066,677
4,896,782
428,666
1,173,918
1,602,584
(8,588)
57,290
1,651,286
11,273,737
12,925,023		 Restricted
funds
£
35,510
-
-
-
778,494
814,004
-
781,776
781,776
32,228
-
32,228
-
(57,290)
(25,062)
85,328
60,266		 Total
2021
£
1,859,320
2,030,471
804,946
274,080
1,170,635
6,139,452
830,105
4,848,453
5,678,558
460,894
1,173,918
1,634,812
(8,588)
-
1,626,224
11,359,065
12,985,289

Continuing operations

All income and expenditure has arisen from continuing activities.

A separate statement of financial activities for the Charity alone is shown with comparative figures for the previous year.

The notes form part of these financial statements.

Page | 50

Queenscourt Hospice (Registered company number 2102320)

Notes to the Financial Statements (continued)

For the year ended 31 March 2022

Prior financial year as restated

CHARITY
Note
Income and Endowments from
Donations and legacies
Charitable activities
Other trading activities
Investment income
Other Income
Total income
Expenditure on
Raising funds
Charitable Activities
Total expenditure
Net incoming / (outgoing) resources
before other gains and losses
Net gains/(losses) on investments
Net Income /(Expenditure)
Taxation
Transfers between funds
Net movement in funds
Reconciliation of Funds
Total funds brought forward
Total Funds Carried Forward
Continuing operations		 Unrestricted
funds
£
1,823,810
2,030,471
513,765
274,079
103,309
4,745,434
327,850
4,042,943
4,370,793
374,641
1,173,918
1,548,559
-
57,290
1,605,849
11,304,113
12,909,962		 Restricted
funds
£
35,510
-
-
-
778,494
814,004
-
781,776
781,776
32,228
-
32,228
-
(57,290)
(25,062)
85,328
60,266		 Total
2021
£
1,859,320
2,030,471
513,765
274,079
881,803
5,559,438
327,850
4,824,719
5,152,569
406,869
1,173,918
1,580,787
-
-
1,580,787
11,389,441
12,970,228

All income and expenditure has arisen from continuing activities.

The notes form part of these financial statements.

Page | 51