## **Telford Mind Annual Re ort 2020 – 2021 p** 

Welcome to our Annual Report for 1[st] April 2020 – 31[st] March 2021 

## **Mission Statement** 

Telford Mind is an independent voluntary organisation that is affiliated to National Mind. It exists to promote and support better mental health in Telford and Wrekin and surrounding areas. 

Telford Mind works to promote recovery, aiming to provide high quality services for people who  are  experiencing  mental  health  issues  and  /  or  emotional  distress.  It  also  offers support to people undertaking caring roles. 

Telford  Mind  works  to  promote  independence  and  inclusion.  It  challenges  stigma.  It promotes self-confidence, self-reliance, and designs and delivers appropriate services and activities through service user participation in development and governance. 

We are committed to Quality and hold the Mind Quality Mark (MQM).  The MQM is a robust quality assurance framework and sets out the required baseline of best practice and legal compliance in all areas of a local Mind’s governance and activities. 

We promote wellbeing. 

## **Aims and Objectives** 

## **Our Aims are to:** 

- Reduce social isolation and distress 

- Encourage independence 

- Increase self-confidence, self-reliance and self-esteem 

- Promote health and wellbeing 

- Encourage participation in development and governance 

- Develop service users’ skills for self-help and mutual support 

- Increase awareness and understanding of mental health 

- Influence the way mental health services are planned and delivered 

## **To achieve these aims we will carry out the following objectives:** 

- Provide support through our Listening Service, Helping Hands project and wellbeing activities 

- Provide access to advocacy support and independent external organisations 

- Work in collaboration with relevant organisations 

- Provide support groups 

- Develop our work in response to changing needs 

1 



   - Liaise with the local authority, clinical commissioning groups (CCG) and public commissioners to assist with planning and delivery of mental health services. 

- In all our work we promote autonomy, equality, knowledge, participation and respect. 

2 



## **Organisational Structure** 

The Board of Trustees meet once a month along with the Chief Executive Officer to review performance and to monitor and authorise activity and expenditure. 

Members of Telford Mind elect Trustees annually. 

The day to day management is delegated to the Chief Executive Officer, Louise Heap, who reports directly to the Board of Trustees. 

Gemma Coulman-Smith is the appointed Operations Manager. Jennifer Caldecott who was previously manager of Court Street Community took over the role of managing the Social Prescribers. 

The Chief Executive oversees operational performance and service development and is supported by a small team of staff and volunteers. 

## **Board of Trustees** 

**Name Election Date Resignation Date** Sue Harris Chairperson 05 November 2013 Peter Featherstone Trustee 20 June 2016 1 June 2020 Clive Elliott Chairperson 20 November 2018 Robert Coulman Trustee 3 February 2018 Jane Chaplin Trustee 01 July 2019 Zoe Davies Trustee 20 March 2020 Rachel Preece Trustee 20 March 2020 

##  **Trustee Recruitment** 

Trustees are elected and appointed at our Annual General Meeting.  Trustees may also be co-opted by the Board throughout the year. 

## **Overview** 

Telford Mind has been established for over thirty years and provides a wide range of invaluable services for people with mental health issues within Telford and Wrekin.  The services  include  drop  in  listening  support,  community  emotional  health  and  wellbeing projects, peer support groups, both traditional and non-traditional social prescribing and calm cafes. 

During  2020-21,  Telford  Mind  was  chosen  as  the Mayor’s  Charity  by  Councillor  Amrik Jhawar. This raised £1800 for the organisation and helped to raise our profile with the council, the NHS and the wider public. 

3 



During this reporting period we saw the introduction of ‘Making Headway’ project, along with the introduction of our Calm Cafes and a Social Prescribing Service for the Southeast Telford Primary Care Network. 

Demand for our services remains to be high, we continue to regularly deal with service users in crisis and we have seen an increase into our services from Statutory services. 


**----- Start of picture text -----**<br>
- -<br>Number of Unique Service Users   2020 2021<br>900<br>800<br>700<br>600<br>500<br>400<br>300<br>200<br>100<br>0<br>Monthly Unique Service Users Total New Service Users<br>**----- End of picture text -----**<br>


Fig. 1 – Number of Unique Service Users – 2020-2021 

As Fig 1. Shows the number of unique service users (individuals supported one or more times)  reached  765  during  the  year.  With  some  service  users  requiring  multiple interactions, this shows how many people Telford Mind actively supports. This number does not include those supported by our Social Prescribers or other Primary Care Network roles. 

Telford Mind continues to go from strength to strength and during this reporting period we have seen the development of our Workplace Wellbeing offer and the introduction of three new services, ‘Making Headway’, calm cafes and Social Prescribing. 

The CEO and Operations Manager have ensured they have developed and maintained their corporate relationship with Capgemini. A considerable amount of time has been spent working  alongside  CapGemini  on  some  of  their  key  events  such  as  the  Community Challenge and the HMRC Wellbeing tradeshow. By attending and supporting these events, it strengthens the partnership between both organisations. 

Telford  Mind  continue  to  maintain,  develop  and  create  partnerships  and  are  firmly established within Telford and Wrekin. We are experienced in using co-production principles and in using community centred, asset-based approaches in areas of service delivery. 

Staff  development  remains  a  priority,  with  staff  completing  training  in  Safeguarding, Equality & Diversity, Transgender awareness. 

4 



As  in  previous  years,  we  continue  to  concentrate  on  service  user  progress  and development by introducing support groups, wellbeing activities and service user volunteer opportunities.  This year has seen Telford Mind host the MPFT Involvement for Impact Group and which gives services users the opportunity to share their experiences of mental health services, identifying what works well and areas for improvement. 

The Telford Mind website has become an excellent source of information for anyone wishing to find out about what Telford Mind does.  The website gives a much more comprehensive overview of our services, how people can contact us and get involved. 

This year saw the rapid and unexpected emergence of Covid with the well documented consequences for organisations such as Telford Mind. Working closely with Court Street Medical Practice and other partners, the team was able to quickly adapt to remote and online working whilst maintaining our key services. Through support from Telford & Wrekin Council, the CCG and national Mind, we were able to ensure all staff could effectively work from home. 

## **Achievements, Performance and Pro ression g** 

This reporting period has seen a rapid growth in the range of services offered by Telford Mind with a number directly related to Covid-19. Unfortunately, due to Covid, we were forced to close the Court Street Community project. We hope to reopen when things return to normal. 

Our core services and existing contracts including Listening Support, Making Headway, Helping Hands and the Calm Café continue to operate in a largely virtual format with the introduction of others including Reaching Out, Bereavement Support and support groups with Telford College. Workplace Wellbeing continues to bring income into the organisation as  does  the  additional  of  another  Primary  Care  Network  delivery  contract  for  Social Prescribers. 

In addition to Covid-related funding from national Mind, CAF, Severn Trent, Tesco and others, we continue to see income increasing. The challenge will be to maintain the level of income in line with provided services post-pandemic when, inevitably, some funding and it associated funding will cease. We also received funding from the Lloyds Foundation and were successful in securing funding for a Loneliness and Isolation Support Worker further enabling us to play a significant part in support for the public during the pandemic. 

Whilst a real boost to the organisation, this also brings risks especially that of a financial cliff-edge when either funding ceases or demand grows so rapidly it cannot be catered for. As an organisation, management team and board, we adopt the stance that if a project ceases, we will first try to re-deploy staff instead of losing their knowledge, expertise and loyalty. Whilst this is not always possible, it remains a part of our core values. 

## **Service Provision** 

The areas of service provision at Telford Mind continued to include the following areas: 

 **Drop In One to One Listening Support** 

5 



The one to one listening service is available during our normal opening hours and can be accessed on a self-referral or referral basis. 

The service is available to individuals in emotional distress, struggling to cope or need somebody to talk to. There is always a trained member of staff on duty during our opening hours to offer one to one support. 

The one to one service gives individuals the opportunity to explore their thoughts and feelings in a non-judgemental, confidential and safe environment. 

The  service  can  also  offer  support  with  problem  solving  and  signposting  to  relevant agencies if required. 

##  **Helping Hands out of Hardship** 

The five-year project is funded by the National Lottery’s Help through Crisis Fund. Four network partners, Citizens Advice Telford, Telford Crisis Support, Stay and Telford Mind are working together to provide an integrated advice and support service to help vulnerable people out of hardship to a more secure and sustainable financial future. 

Individuals can self-refer to the project, referrals are also taken from agencies.  As part of the project Telford Mind provides outreach drop in sessions in various Community Centres based in the South of Telford. 

##  **Calm Café** 

Our Calm Cafes were launched in February 2020 and have gone from strength to strength. This service is funded by the CCG Winter Monies.  The calm cafes offer a space for people in mental health crisis to access support in a relaxed and friendly setting.  The cafes run in three different venues over four nights in Telford between the hours of 5pm and 8pm.  The cafes provide a space to talk, listen and receive emotional and mental health support.  Due to the Covid pandemic, the cafes have had to be adapted significantly, with most support being delivered remotely. 

##  **Making Headway** 

Making Headway launched in January 2020 and is a National Lottery three-year project. Telford Mind is working in partnership with Stay to deliver the service.  The service is available to Stay's clients offering a counselling and one to one listening service. The project helps vulnerable people to regain financial stability and peace of mind. People are able to access this support on a self-referral basis, and accepts referrals from partner agencies. 

Telford Mind employ a one to one Listener and a Counselling Coordinator for the service. Both members of staff work on a part time basis. 

##  **Social Prescribing** 

In February 2020, we began delivering a Social Prescribing service in the South East Telford Primary Care Network (SET PCN).  The service now employs two full time Social Prescribers and is looking to expand beyond this.  In addition, in October 2020, Newport and Central Primary Care Network commissioned us to deliver their Social Prescribing services. The main aim of this service is to support individuals to access community services, projects and activities to benefit their health and wellbeing. Telford Mind’s Social Prescribing service enables GP’s, nurses and other professionals to refer patients for support enabling them to take control of their wellbeing and live happier, healthier lives. We place an emphasis on 

6 



mental health and supporting people with their emotional health and wellbeing needs. The service takes a holistic approach to promoting and improving health and wellbeing. 

## **Finances** 

Funding for the financial period April 2020-March 2021 funding has been received from the following: 

- Citizens Advice Telford – ‘Helping Hands out of Hardship’ project 

- Telford CCG – Calm Cafes 

- National Lottery – ‘Making Headway’ 

- South East Telford Primary Care Network – Social Prescribing 

- Capgemini – Corporate partnerships 

- Donations 

- Workplace Wellbeing Revenue 

- Lloyds Foundation 

- Charities Aid Foundation 

- Severn Trent Water 

- Tesco (Groundworks) 

- Telford Rotary 

- Telford & Wrekin Council 

- Mind 

In addition, we have seen an increase in donations, these have been received from a range of sources. Donations increased fourfold and this unrestricted funding contributes towards service delivery, particularly our one to one listening service which is at the heart of what we do but remains an unfunded service. 

## **Reserves** 

Telford Mind’s Board of Trustees agreed that the level of reserves that should be held are a minimum of three months’ expenditure. 

Telford Mind hold £146,000 in reserves as at 31 March 2021 

If the level of the reserves fund falls below the agreed level the trustees will review Telford Mind’s expenditure and look for opportunities to make savings.  If this is not possible Telford Mind will add to its reserves, when the opportunity arises, until the agreed level of reserves is met. 

## **Volunteers** 

Telford Mind continues to be supported by a team of passionate and dedicated volunteers. All volunteers are DBS checked to an enhanced level and have completed the Telford Mind mandatory induction training. 

## **Chair erson’s Re ort 2021 p p** 

Covid  has  provided  a  unique  set  of  challenges  for  many  organisations,  Telford  Mind included. The introduction of a national lock-down meant we had to adapt rapidly in order to continue to support our services users. With the help of a number of organisations, not 

7 



least national Mind, we received funding to enable all staff to work from home whilst maintaining a core management function in the medical practice. 

Being sited in a medical practice gave us access to PPE and to the right advice in real time which enabled us to react in a timely manner to changes in circumstances. Staff showed incredible resilience and compassion by the way in which they adapted and continued to support services users. 

As chair, I would like to place on record my thanks for Telford Mind staff and volunteers who continued to support people under very difficult circumstances. In addition, the senior management  team  without  whom  the  organisation  could  not  have  functioned  and continued. They showed great leadership and commitment to the organisation and are to be commended for this. 

8 



REGISTERED CHARITY NUMBER.. 516444
REPORT OF THE TRUSTEES AND
UNAUDITED FINANCIAL STATEMENTS
ED
FOR
TELFORD MIND
Hollingsworlh & Co Ltd
Coppice House
Holeslield 7
Telford
Shropshire
TF7 4NA

CONTENTS OF THE FINANCIAL STATEMENTS
Poge
Report d the Trustees
Indèpendenl ExamiDerf5 Report
Slatement of Financlal Acllvltles
Balance Sheel
Cash Flow Statement
Notès to Ihe Cash Flow Slulement
Notes to Ihe Financial Statements
7 to 12
Delolled Slatement of Flnanclol Actlvllles
13 10 14

TELFORD MIND
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
The trustee5 present their report with the financial stolemen*s of the charity lor Ihe year ended
31 March 2021. The trustees hove adopted the provisions of Accounting ond Reporting by Chorities..
Slolemenl of Recommended Praclice applicable lo chorities preporing Iheir accounts in
occordance with the Financial Reporting Standard applicoble in the UK and Republic of Irelond
IFRS 1021 lelfective l January 20191.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governlng document
The chorily is conlrolled by its governing document, o deed of Itust ond constilutes an
unincorporaled charity.
REFERENCE AND ADMINISTRATIVE DETAILS
Registered Charlty number
516444
Prlnclpol addr•$$
Courl Street Medical Praclice
Court street
Madeley
Tellord
Shrop5hire
TF7 SEE
Trvsteos
A Woods Trustee
P Fealherstone Trustee
C B Ellioll Trugtee
N Brunton Trvslee
R Coulmon Trustee
Indèpèndent Examlnei
Hollingsworth & Co Lld
Coppice House
Haleslield 7
Telford
Shropshire
TF7 4NA
Bankèrs
Lloyds Bonk PLC
25 Gresham Street
London
EC2V 7HN
Approved by order of Ihe boord ol truslee5 on l O Januory 2023 and signed on its beholf by-
C B Ellioll- Trustee
Page I

INDEPENDENT EXAMINER'S REPORTTO THE TRUSTEES OF
TeLFORD MIND
Independent examlner'5 roport to Ihe trusteés ol Telford Mlnd
I report to the charity Iruslee5 on my examination of Ihe accounls of Tellord Mind (the Tru5tl for the
year ended 31 March 2021.
ResponSib￿llieS and bas1$ ol report
As the chority Irvslees ol the Trust you are responsible for frhe preparation of the accounts in
occordance with the requirements ol the Chorilies Act 2011 I'the Act'i.
I repcKt in respect ol my examination of Ihe Trust's occounls corried out under Section 145 of the
Act and in carrying ovt my examinotion I have followed all applicoble Directions given by the
Chority Commission under SeGlion 145151 Ibl of the Acl.
Indepèndènt èxomlnels statement
Since your charily'5 gross income exceeded £250,000 your examiner musl be o member ol o listed
body. I con conlKm Ihol l om quolified lo undertake Ihe exomination because l om a regi51eTed
member of FCA which is one ot the li51ed bodies.
I hove completed my examinolion. I confirm thol no material matlers have come to my ollention
in conneclion with the examination giving me cause lo believe Ihot in ony molerial respect..
accour)ling records were not kept in respect of the Trust as required by Section 130 of the
Act.. or
the occounts do nol accord wilh those records,. or
the occounls do nol comply wilh the opplicoble requirements conceming the form and
conlenl ol accounls Set out in the Chorilie5 IAccovnls and Reports) Regulations 2(K18 other
Ihon ony requiremenl Ihol the accounts give o true and fair view which is not a matter
considered as part of an independent examinalion.
I hove no concerns and have come across no other matters in connection wilh the exominalion to
which ottenlion should be drawn in this report in order lo enoble o proper understanding of the
accounts lo be reached.
Mr J Hollingsworth
FCA
H¢Jlingsworth & Co Lld
Coppice House
Haleslield 7
Telford
Shropshire
TF7 4NA
10 January 2023
Page 2

LF
STATEMENT OF FINANCIAL ACTIVITIES
OR THE YEAR
NDED
IMAR
21
2021
Unr&slricted
fund
Totol
lund5
Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
169.522
19,665
Choritroble oclivilles
Helping Hands
Lislening Services / Work It Out
Sloy Mindful
Calm Cofe
Summer Ball
Mental Health Awareness
Social Prescribing
Counselling Income
Peer Support
19,382
22,730
7,99?
18,577
28,813
7,715
15.192
29,791
17,0
11,435
94,127
7,843
46,0
Investmenl income
10
Total
395,110
120,694
EXPENDITURE ON
Raising funds
216
354
ChaFllable actlvlllo$
Helping Hands
Listening Service5 1 Work11 Out
Slay Mindful
Colm Cafe
Summer Boll
Mental Heallh Awareness
Social Prescribing
Counselling Income
Peersupport
14,042
48.536
16,289
27,596
9,029
5,615
3,513
5,876
5,462
5,806
4,194
7,009
99,821
3,958
1,228
other
79,153
61.068
Total
297,848
100,917
NET INCOME
97,262
19,777
RECONCILIATION OF FUNDS
Totol funds brought forward
48,747
28,970
TOTAL FUNDS CARRIED FORWARD
146,(X)9
48.747
The noles loim part of these finonciol 5totemenls
Page 3

TELFORD MIND
BALANCE SHEEI
37 MARCH 2021
2021
Unrestricted
fund
2020
Totol
funds
Notes
FIXED ASSETS
Tangible 0558ts
10,342
2.689
CURRENT ASSETS
Debtors
Cash al bank
3,035
173,232
11,679
49.553
176,267
61.232
CREDITORS
Amounts falling due wilhin one yeor
140,6001
115,1741
NET CURRENT ASSETS
135.667
46,058
TOTAL ASSETS LESS CURRENT LIABILITIES
146.(M)9
48.747
NET ASSETS
146,009
48.747
FUNDS
Unreslricled tun
10
146,009
48,747
TOTAL FUNDS
146,009
48,747
The linoncial 51atements were approved by the Board of Trustees and aulhorised for issue on
10 Jonuory 2023 and were signed on its behalf by".
C B Elliott- Trustee
A Woods - Trustee
P Feolherslone - Tnjstee
The notes form parl ol these linanciol statements
Page 4

TELFORD MIND
CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Notes
Cosh flows from ¢)peroting octlvllles
Cash generoled from operotions
133,808
30,468
Nel cash provided by operoling ac1ivities
133.808
30.468
Cash ftows from Investing oclivltles
Purchose of tangible fixed os5els
Inleresl received
110.1391
10
12,6891
Net cash used in investing octivilies
110,1291
12,6861
Changè In cash and cash
equlvalenls in Ihe reportlng period
Cash and cash eqvivolents otthe
beglnnlng of the ieportlng perlod
123.679
27,782
49,553
21,771
Cash and cosh equlvalents at the
end olth• reportlng period
173,232
49,553
The noles form part ol Ihese tinancial statements
Page 5

TELFORD MIND
NOTES TO THE CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES
2021
2020
Nèl incomè for thè r•portlng p•rlod (as pei the Statement of
Flnanclal Acllvltles)
Adjustments for:
Depieciotion charges
Interest received
Decreosellincreasel in debtors
Increose in creditors
97,262
19,777
2,486
131
14,4801
15,174
8,644
25,426
Net cash provlded by operallon$
133.808
30,468
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.20
Cash flow
At31.3.21
Nel cosh
Cash al bank
49.553
123,679
173.232
49,553
123,679
173,232
Total
49,553
123,679
173.232
The notes form parl ol these finonclal slatements
Page 6

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES
Basls of preparing the Ilnancial stolèménts
The financial 51olement5 of Ihe charily, which is a public benefit entity under FRS 102, have
been prepared in accordance with the Charitie5 SORP IFRS 1021 'Accounting ond Reporting
by Charities.. Slalement of Recommended Practice opplicable to charities preparing their
accounts in occordance with the Finoncial Reporting Standard opplicable in Ihe UK and
Republic of Ireland IFRS 1021 leflective l Jonuory 20191,. Financiol Reporting Slondord 102
'The Financial Reporting Slondord applicable in the UK ond Republic of Ireland. and the
Chorilies Act 2011. The linonciol stolemenls have been prepored vnder the historical cost
convention.
In¢ome
All income is recognised in the Slalement of Financial Activities once the charity hos
entitlement to the funds. it is probable thot the income will be received ond the amount can
be measured reliobty.
Expendltvre
Liabilities are recognised as expendilure as soon as ther8 is a legol or conslruclive obligation
ommilling the choiity to thot expenditure, it is probable that a transfer ol economic
benefits will be required in selllemenl and the amount of the obligation can be measured
reliobly. Expenditure is accounted lor on on accruals bosi5 ond ho5 been classified under
headings thol oggregote all c051 relaled to Ihe colegory. Where costg connol be directly
ollributed to particulor heodings they have been ollocated to octivilies on a basis con5islent
wilh the use of resource5.
Tonglble Ilxed assets
Depreciation 15 provided ot the following annual rotes in order lo write ofl each asset over its
estimated uselvl life.
Computer equipment- 33% on cosl
Taxatlon
The charity is exempt from tax on ils charitable aclivilies.
Fund accountlng
Unreslricled funds can be used in accordance with the charitable objectives at Ihe
discretion ol Ihe trustees.
Restricted funds can only be used for parliculor ie5tricled purposes wilhin the objecls of the
chorily. Restrictions ori5e when specified by Ihe donor or when funds are raised for particulclr
reslricted putposes.
Further explonotion ol the nature ond purpose of each fund is included in the notes to the
finoncial statements.
Hlre pur¢hose and leaslng comrnllments
Rentals poid under operating lease5 are charged lo Ihe Stolemenl of Finoncial Activities on
o straight line basis over the period of the leose.
Pen51on costs and olher post-retiremenl beneffts
The chority operates a defined contribution pension scheme. Conlribulions payable lo the
charity's pension scheme are charged lo the Statement of Finonciol Activities in the period
lo which they relale.
Poge 7
continued...

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS.
R THEY
AR
nHnued
INVESTMENT INCOME
2021
2020
Deposil occounl inlerest
10
RAISING FUNDS
Raising donallons and legocles
2021
2020
Subscriptions
Support costs
216
216
138
216
354
TRUSTEES. REMUNERATION AND BENEFITS
There were no trustees. remuneration or olher benefits for the year ended 31 March 2021 nor
for Ihe yeor ended 31 March 2020.
Trvstees, expeTr50S
There were no tru5tees' expenses paid lor the year ended 31 Morch 2021 nor for the year
ended 31 March 2020.
STAFF COSTS
2021
2020
Wages ond Salaries
other pension cosls
269,521
6.084
74,701
1.646
275,605
76,347
The average monlhly number of employees during the yeor wos os follows:
2021
2020
Charily managemenl
Colm Cale
Helping Hands
Listening Service & Work11 Ovl
Social Prescribing
Sloy Mindful
Workploce Wellbeing
24
13
No employees received emoluments in excess of £60.￿).
Page 8
conlinued...

TELFORD MIND
NOT
S TO THE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
fund
INCOME AND ENDOWMENTS FROM
Donations and legocie5
19,665
Charftable a¢tivltl•s
Helping Hands
Listening Services / Work11 Out
Stay Mindful
Calm Cole
Summer Ball
Mental Heolth Aworene55
22,730
7,999
18,577
28,813
7,715
15,192
Investment income
Total
120,694
EXPENDITURE ON
Raising funds
354
Charltabl• octlvlNes
Helping Hands
Lislening Service5 1 Work11 Out
stoy Mindful
Calm Cofe
Summer Ball
Mental Health Awareness
Social Prescribing
9,029
5,615
3,513
5,876
5,462
5,806
4,194
other
61,068
Total
100,917
NET INCOME
19,777
RECONCILIATION OF FUNDS
Totol funds brought lorword
28.970
TOTAL FUNDS eAItRIED FORWARD
48,747
Page 9
conlinued...

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS - conlinved
FOR THE YEAR ENDED 31 MARCH 2021
TANGIBLE FIXED ASSETS
Compvter
eqvipment
COST
At l April 2020
Addilions
2,689
10,139
At 31 March 2021
12,828
DEPRECIATION
Charge for year
2,486
NET BOOK VALUE
Al 31 March 2021
10,342
Al 31 March l)20
2.689
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade debtors
3.(￿5
11,679
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade creditors
Taxatiorh ond social security
Other creditors
8,245
24,327
8.028
8,385
4,951
1,838
40,6L
15,174
10. MOVEMENT IN FUNDS
Nel
movement
in funds
At
31.3.21
At 1.4.20
Unreshicted fvnds
General fund
48,747
97.262
146,Q)9
TOTAL FUNDS
48.747
97,262
146.009
Poge 10
continued...

TELFORD MIND
NOT
TO THE FINANCIAL STATEM
TH
- contlnued
10. MOVEMENT IN FUNDS- continued
Nel movement in funds, included in Ihe above are os lollows=
Incoming
resources
Resources Movement
expended
in funds
Unrestricled funds
General fund
395,110
1297,8481
97.262
TOTAL FUNDS
395,110
1297,8481
97.262
Comporolives tor movement in funds
Nel
movemenl
in funds
At
31.3.20
At 1.4.19
Unreslricled funds
General fund
28,910
19,777
48,747
TOTAL FUNDS
28,970
19,777
48,747
Comparalive nel movement in lund5, included in the above ore as follows..
Incoming
resources
Resources Movement
expended
in funds
Unrestricled lunds
General fund
120,694
1100.9171
1 ?,777
TOTAL FUNDS
120,694
1100,9171
19.777
A current year 12 months and prior year 12 months combined position is as follows:
Net
movement
in funds
At
31.3.21
Al 1.4.19
Unre$lri¢ted funds
General fund
28,970
117,039
146,(YJ9
TOTAL FUNDS
28.970
117.039
146,(K)9
Pagell
conlinued...

TELFORD MIND
OTE
THE FINANCIAL STATEMENTS - contlnued
AREN
io.
MOVEMENT IN FUNDS . contlnved
A currenl yeor 12 months ond prior year 12 months combined net movement in funds.
included in the above ore 05 follow5..
Incoming
resovrces
Resources
expended
Movemenl
in funds
Unrestrfcted funds
General fund
515,804
1398,7651
117,039
TOTAL FUNDS
515.804
1398.7651
117.039
11. RELATED PARTY DISCLOSURES
There were no reloled porly Iran50Ction5 for Ihe yeor ended 31 Morch 2021.
Poge 12

TELFORD MIND
DETAILED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
INCOME AND ENDOWMENTS
Donatlons and legocles
Donations
Grants
82,176
87.346
19.665
169,522
19.665
Investmenl Income
Deposil account interesl
10
Chaittable oclfvllt•$
Activity income
225,578
101,026
Total incoming rèsources
395.110
120,694
EXPENDITURE
Ralsing donotlons and legacles
Subscriptions
216
216
Chorituble acllvltles
Wages
Rent ond rales
Telephone
Poslage and slationery
Sundrieg
Summer ball event costs
3,958
3,022
2,880
32
4,371
89
5,462
11,357
8,508
Olher
Computer equipment
2,486
Support costs
Management
Slaff solaries
Staff pensions
Renl and rates
Insurance
Training
265.563
6,084
74,701
1,646
8,639
942
1,654
430
273,731
86,045
Flnance
Bank charges
120
138
This poge does not form parl of the stotulory financial stotemenls
Poge 13

TELFORD MIND
DETAIIED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Flnance
Informallon technology
Computer sollware costs
1,938
895
other
Photocopier rental
Postage ond slationery
1,723
1,067
1,879
299
2,790
2,178
Governance costs
Accounloncy and professional
5,210
2,937
Total resources expended
297,848
l(M),917
Nèt Income
97,262
19,777
This poge does not form porl of the slatulory linanciol statements
Page14

REGISTERED CHARITY NUMBER.. 516444
REPORT OF THE TRUSTEES AND
UNAUDITED FINANCIAL STATEMENTS
ED
FOR
TELFORD MIND
Hollingsworlh & Co Ltd
Coppice House
Holeslield 7
Telford
Shropshire
TF7 4NA

CONTENTS OF THE FINANCIAL STATEMENTS
Poge
Report d the Trustees
Indèpendenl ExamiDerf5 Report
Slatement of Financlal Acllvltles
Balance Sheel
Cash Flow Statement
Notès to Ihe Cash Flow Slulement
Notes to Ihe Financial Statements
7 to 12
Delolled Slatement of Flnanclol Actlvllles
13 10 14

TELFORD MIND
REPORT OF THE TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
The trustee5 present their report with the financial stolemen*s of the charity lor Ihe year ended
31 March 2021. The trustees hove adopted the provisions of Accounting ond Reporting by Chorities..
Slolemenl of Recommended Praclice applicable lo chorities preporing Iheir accounts in
occordance with the Financial Reporting Standard applicoble in the UK and Republic of Irelond
IFRS 1021 lelfective l January 20191.
STRUCTURE, GOVERNANCE AND MANAGEMENT
Governlng document
The chorily is conlrolled by its governing document, o deed of Itust ond constilutes an
unincorporaled charity.
REFERENCE AND ADMINISTRATIVE DETAILS
Registered Charlty number
516444
Prlnclpol addr•$$
Courl Street Medical Praclice
Court street
Madeley
Tellord
Shrop5hire
TF7 SEE
Trvsteos
A Woods Trustee
P Fealherstone Trustee
C B Ellioll Trugtee
N Brunton Trvslee
R Coulmon Trustee
Indèpèndent Examlnei
Hollingsworth & Co Lld
Coppice House
Haleslield 7
Telford
Shropshire
TF7 4NA
Bankèrs
Lloyds Bonk PLC
25 Gresham Street
London
EC2V 7HN
Approved by order of Ihe boord ol truslee5 on l O Januory 2023 and signed on its beholf by-
C B Ellioll- Trustee
Page I

INDEPENDENT EXAMINER'S REPORTTO THE TRUSTEES OF
TeLFORD MIND
Independent examlner'5 roport to Ihe trusteés ol Telford Mlnd
I report to the charity Iruslee5 on my examination of Ihe accounls of Tellord Mind (the Tru5tl for the
year ended 31 March 2021.
ResponSib￿llieS and bas1$ ol report
As the chority Irvslees ol the Trust you are responsible for frhe preparation of the accounts in
occordance with the requirements ol the Chorilies Act 2011 I'the Act'i.
I repcKt in respect ol my examination of Ihe Trust's occounls corried out under Section 145 of the
Act and in carrying ovt my examinotion I have followed all applicoble Directions given by the
Chority Commission under SeGlion 145151 Ibl of the Acl.
Indepèndènt èxomlnels statement
Since your charily'5 gross income exceeded £250,000 your examiner musl be o member ol o listed
body. I con conlKm Ihol l om quolified lo undertake Ihe exomination because l om a regi51eTed
member of FCA which is one ot the li51ed bodies.
I hove completed my examinolion. I confirm thol no material matlers have come to my ollention
in conneclion with the examination giving me cause lo believe Ihot in ony molerial respect..
accour)ling records were not kept in respect of the Trust as required by Section 130 of the
Act.. or
the occounts do nol accord wilh those records,. or
the occounls do nol comply wilh the opplicoble requirements conceming the form and
conlenl ol accounls Set out in the Chorilie5 IAccovnls and Reports) Regulations 2(K18 other
Ihon ony requiremenl Ihol the accounts give o true and fair view which is not a matter
considered as part of an independent examinalion.
I hove no concerns and have come across no other matters in connection wilh the exominalion to
which ottenlion should be drawn in this report in order lo enoble o proper understanding of the
accounts lo be reached.
Mr J Hollingsworth
FCA
H¢Jlingsworth & Co Lld
Coppice House
Haleslield 7
Telford
Shropshire
TF7 4NA
10 January 2023
Page 2

LF
STATEMENT OF FINANCIAL ACTIVITIES
OR THE YEAR
NDED
IMAR
21
2021
Unr&slricted
fund
Totol
lund5
Notes
INCOME AND ENDOWMENTS FROM
Donations and legacies
169.522
19,665
Choritroble oclivilles
Helping Hands
Lislening Services / Work It Out
Sloy Mindful
Calm Cofe
Summer Ball
Mental Health Awareness
Social Prescribing
Counselling Income
Peer Support
19,382
22,730
7,99?
18,577
28,813
7,715
15.192
29,791
17,0
11,435
94,127
7,843
46,0
Investmenl income
10
Total
395,110
120,694
EXPENDITURE ON
Raising funds
216
354
ChaFllable actlvlllo$
Helping Hands
Listening Service5 1 Work11 Out
Slay Mindful
Colm Cafe
Summer Boll
Mental Heallh Awareness
Social Prescribing
Counselling Income
Peersupport
14,042
48.536
16,289
27,596
9,029
5,615
3,513
5,876
5,462
5,806
4,194
7,009
99,821
3,958
1,228
other
79,153
61.068
Total
297,848
100,917
NET INCOME
97,262
19,777
RECONCILIATION OF FUNDS
Totol funds brought forward
48,747
28,970
TOTAL FUNDS CARRIED FORWARD
146,(X)9
48.747
The noles loim part of these finonciol 5totemenls
Page 3

TELFORD MIND
BALANCE SHEEI
37 MARCH 2021
2021
Unrestricted
fund
2020
Totol
funds
Notes
FIXED ASSETS
Tangible 0558ts
10,342
2.689
CURRENT ASSETS
Debtors
Cash al bank
3,035
173,232
11,679
49.553
176,267
61.232
CREDITORS
Amounts falling due wilhin one yeor
140,6001
115,1741
NET CURRENT ASSETS
135.667
46,058
TOTAL ASSETS LESS CURRENT LIABILITIES
146.(M)9
48.747
NET ASSETS
146,009
48.747
FUNDS
Unreslricled tun
10
146,009
48,747
TOTAL FUNDS
146,009
48,747
The linoncial 51atements were approved by the Board of Trustees and aulhorised for issue on
10 Jonuory 2023 and were signed on its behalf by".
C B Elliott- Trustee
A Woods - Trustee
P Feolherslone - Tnjstee
The notes form parl ol these linanciol statements
Page 4

TELFORD MIND
CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Notes
Cosh flows from ¢)peroting octlvllles
Cash generoled from operotions
133,808
30,468
Nel cash provided by operoling ac1ivities
133.808
30.468
Cash ftows from Investing oclivltles
Purchose of tangible fixed os5els
Inleresl received
110.1391
10
12,6891
Net cash used in investing octivilies
110,1291
12,6861
Changè In cash and cash
equlvalenls in Ihe reportlng period
Cash and cash eqvivolents otthe
beglnnlng of the ieportlng perlod
123.679
27,782
49,553
21,771
Cash and cosh equlvalents at the
end olth• reportlng period
173,232
49,553
The noles form part ol Ihese tinancial statements
Page 5

TELFORD MIND
NOTES TO THE CASH FLOW STATEMENT
FOR THE YEAR ENDED 31 MARCH 2021
RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTIVITIES
2021
2020
Nèl incomè for thè r•portlng p•rlod (as pei the Statement of
Flnanclal Acllvltles)
Adjustments for:
Depieciotion charges
Interest received
Decreosellincreasel in debtors
Increose in creditors
97,262
19,777
2,486
131
14,4801
15,174
8,644
25,426
Net cash provlded by operallon$
133.808
30,468
ANALYSIS OF CHANGES IN NET FUNDS
At 1.4.20
Cash flow
At31.3.21
Nel cosh
Cash al bank
49.553
123,679
173.232
49,553
123,679
173,232
Total
49,553
123,679
173.232
The notes form parl ol these finonclal slatements
Page 6

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES
Basls of preparing the Ilnancial stolèménts
The financial 51olement5 of Ihe charily, which is a public benefit entity under FRS 102, have
been prepared in accordance with the Charitie5 SORP IFRS 1021 'Accounting ond Reporting
by Charities.. Slalement of Recommended Practice opplicable to charities preparing their
accounts in occordance with the Finoncial Reporting Standard opplicable in Ihe UK and
Republic of Ireland IFRS 1021 leflective l Jonuory 20191,. Financiol Reporting Slondord 102
'The Financial Reporting Slondord applicable in the UK ond Republic of Ireland. and the
Chorilies Act 2011. The linonciol stolemenls have been prepored vnder the historical cost
convention.
In¢ome
All income is recognised in the Slalement of Financial Activities once the charity hos
entitlement to the funds. it is probable thot the income will be received ond the amount can
be measured reliobty.
Expendltvre
Liabilities are recognised as expendilure as soon as ther8 is a legol or conslruclive obligation
ommilling the choiity to thot expenditure, it is probable that a transfer ol economic
benefits will be required in selllemenl and the amount of the obligation can be measured
reliobly. Expenditure is accounted lor on on accruals bosi5 ond ho5 been classified under
headings thol oggregote all c051 relaled to Ihe colegory. Where costg connol be directly
ollributed to particulor heodings they have been ollocated to octivilies on a basis con5islent
wilh the use of resource5.
Tonglble Ilxed assets
Depreciation 15 provided ot the following annual rotes in order lo write ofl each asset over its
estimated uselvl life.
Computer equipment- 33% on cosl
Taxatlon
The charity is exempt from tax on ils charitable aclivilies.
Fund accountlng
Unreslricled funds can be used in accordance with the charitable objectives at Ihe
discretion ol Ihe trustees.
Restricted funds can only be used for parliculor ie5tricled purposes wilhin the objecls of the
chorily. Restrictions ori5e when specified by Ihe donor or when funds are raised for particulclr
reslricted putposes.
Further explonotion ol the nature ond purpose of each fund is included in the notes to the
finoncial statements.
Hlre pur¢hose and leaslng comrnllments
Rentals poid under operating lease5 are charged lo Ihe Stolemenl of Finoncial Activities on
o straight line basis over the period of the leose.
Pen51on costs and olher post-retiremenl beneffts
The chority operates a defined contribution pension scheme. Conlribulions payable lo the
charity's pension scheme are charged lo the Statement of Finonciol Activities in the period
lo which they relale.
Poge 7
continued...

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS.
R THEY
AR
nHnued
INVESTMENT INCOME
2021
2020
Deposil occounl inlerest
10
RAISING FUNDS
Raising donallons and legocles
2021
2020
Subscriptions
Support costs
216
216
138
216
354
TRUSTEES. REMUNERATION AND BENEFITS
There were no trustees. remuneration or olher benefits for the year ended 31 March 2021 nor
for Ihe yeor ended 31 March 2020.
Trvstees, expeTr50S
There were no tru5tees' expenses paid lor the year ended 31 Morch 2021 nor for the year
ended 31 March 2020.
STAFF COSTS
2021
2020
Wages ond Salaries
other pension cosls
269,521
6.084
74,701
1.646
275,605
76,347
The average monlhly number of employees during the yeor wos os follows:
2021
2020
Charily managemenl
Colm Cale
Helping Hands
Listening Service & Work11 Ovl
Social Prescribing
Sloy Mindful
Workploce Wellbeing
24
13
No employees received emoluments in excess of £60.￿).
Page 8
conlinued...

TELFORD MIND
NOT
S TO THE FINANCIAL STATEMENTS- contlnued
FOR THE YEAR ENDED 31 MARCH 2021
COMPARATIVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES
Unrestricted
fund
INCOME AND ENDOWMENTS FROM
Donations and legocie5
19,665
Charftable a¢tivltl•s
Helping Hands
Listening Services / Work11 Out
Stay Mindful
Calm Cole
Summer Ball
Mental Heolth Aworene55
22,730
7,999
18,577
28,813
7,715
15,192
Investment income
Total
120,694
EXPENDITURE ON
Raising funds
354
Charltabl• octlvlNes
Helping Hands
Lislening Service5 1 Work11 Out
stoy Mindful
Calm Cofe
Summer Ball
Mental Health Awareness
Social Prescribing
9,029
5,615
3,513
5,876
5,462
5,806
4,194
other
61,068
Total
100,917
NET INCOME
19,777
RECONCILIATION OF FUNDS
Totol funds brought lorword
28.970
TOTAL FUNDS eAItRIED FORWARD
48,747
Page 9
conlinued...

TELFORD MIND
NOTES TO THE FINANCIAL STATEMENTS - conlinved
FOR THE YEAR ENDED 31 MARCH 2021
TANGIBLE FIXED ASSETS
Compvter
eqvipment
COST
At l April 2020
Addilions
2,689
10,139
At 31 March 2021
12,828
DEPRECIATION
Charge for year
2,486
NET BOOK VALUE
Al 31 March 2021
10,342
Al 31 March l)20
2.689
DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade debtors
3.(￿5
11,679
CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2021
2020
Trade creditors
Taxatiorh ond social security
Other creditors
8,245
24,327
8.028
8,385
4,951
1,838
40,6L
15,174
10. MOVEMENT IN FUNDS
Nel
movement
in funds
At
31.3.21
At 1.4.20
Unreshicted fvnds
General fund
48,747
97.262
146,Q)9
TOTAL FUNDS
48.747
97,262
146.009
Poge 10
continued...

TELFORD MIND
NOT
TO THE FINANCIAL STATEM
TH
- contlnued
10. MOVEMENT IN FUNDS- continued
Nel movement in funds, included in Ihe above are os lollows=
Incoming
resources
Resources Movement
expended
in funds
Unrestricled funds
General fund
395,110
1297,8481
97.262
TOTAL FUNDS
395,110
1297,8481
97.262
Comporolives tor movement in funds
Nel
movemenl
in funds
At
31.3.20
At 1.4.19
Unreslricled funds
General fund
28,910
19,777
48,747
TOTAL FUNDS
28,970
19,777
48,747
Comparalive nel movement in lund5, included in the above ore as follows..
Incoming
resources
Resources Movement
expended
in funds
Unrestricled lunds
General fund
120,694
1100.9171
1 ?,777
TOTAL FUNDS
120,694
1100,9171
19.777
A current year 12 months and prior year 12 months combined position is as follows:
Net
movement
in funds
At
31.3.21
Al 1.4.19
Unre$lri¢ted funds
General fund
28,970
117,039
146,(YJ9
TOTAL FUNDS
28.970
117.039
146,(K)9
Pagell
conlinued...

TELFORD MIND
OTE
THE FINANCIAL STATEMENTS - contlnued
AREN
io.
MOVEMENT IN FUNDS . contlnved
A currenl yeor 12 months ond prior year 12 months combined net movement in funds.
included in the above ore 05 follow5..
Incoming
resovrces
Resources
expended
Movemenl
in funds
Unrestrfcted funds
General fund
515,804
1398,7651
117,039
TOTAL FUNDS
515.804
1398.7651
117.039
11. RELATED PARTY DISCLOSURES
There were no reloled porly Iran50Ction5 for Ihe yeor ended 31 Morch 2021.
Poge 12

TELFORD MIND
DETAILED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
INCOME AND ENDOWMENTS
Donatlons and legocles
Donations
Grants
82,176
87.346
19.665
169,522
19.665
Investmenl Income
Deposil account interesl
10
Chaittable oclfvllt•$
Activity income
225,578
101,026
Total incoming rèsources
395.110
120,694
EXPENDITURE
Ralsing donotlons and legacles
Subscriptions
216
216
Chorituble acllvltles
Wages
Rent ond rales
Telephone
Poslage and slationery
Sundrieg
Summer ball event costs
3,958
3,022
2,880
32
4,371
89
5,462
11,357
8,508
Olher
Computer equipment
2,486
Support costs
Management
Slaff solaries
Staff pensions
Renl and rates
Insurance
Training
265.563
6,084
74,701
1,646
8,639
942
1,654
430
273,731
86,045
Flnance
Bank charges
120
138
This poge does not form parl of the stotulory financial stotemenls
Poge 13

TELFORD MIND
DETAIIED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
2021
2020
Flnance
Informallon technology
Computer sollware costs
1,938
895
other
Photocopier rental
Postage ond slationery
1,723
1,067
1,879
299
2,790
2,178
Governance costs
Accounloncy and professional
5,210
2,937
Total resources expended
297,848
l(M),917
Nèt Income
97,262
19,777
This poge does not form porl of the slatulory linanciol statements
Page14