Company Number No: 01820495
Registered Charity No: 515866
WATERWORKS MUSEUIA- HEREFORD
(A Compwry Limited by Guarats not tr￿Ving a share ￿pIta
REPORT OF THE TRUSTEES AND
UNAUDITED ACCOUNTS FOR THE
FINANCIAL YEAR ENDED 31 DECEMBER 2022
•AcBFz￿Z.
#153
COMPANIES FK)USE
For Twstee Approval-The date of this drUn￿t is Tuesday 27 June 2023.
Page 01r28

Contents
Pages
Tltle Page
Contents
Introduction
The Museum's Charilable PurFose
ststus oflhe Museum
The Museum's Cdlectton
How the Museum is Furhjed
How thg Museum is Govemed arml Operated
Risk Management
The Museum's Key Pollcles
Financial Resep4es l>or
Risk Management Policy
Other Key Policies
o Health & Safety
. Olher Pdictes
Trustees. Report forthe Financlal Year ended 31 December 2022
C1 Chails Intr￿ju¢(lon
C2 Engineering
C3 Health. Safety. Welfare and Training olv0￿nteers
C4 Visitor Centre {indudiry Café. Reception aThJ Sly))
CS Visitor Experience
C6 Cdlectui and Archives
C7 Education, Research and C￿￿mUnitY Engagement
C8 Accreditation Mentors Repcyi
C9 Regulation and COM￿nC*
9-15
Statement (rf Tntstees. Responsibilili
16
Financlal Report forthe Financial ended 31 December 2022
Slatemenl ot Finan<ial Actiwbes- Inca)me and Expenditure Account
Independent Exanmnerfs Re5YJt
Bdance Sheet
Notes to the Unaudiled A￿OUnts
Incorng arKI Experttltlure Ac£ourrt
27
Page 02r28

TRUSTEES. REPORT for tho FINANCIAL YEAR ENDED 31 DECEMBER 2022
INTRODUCT1014
The Trustees of Ihe waterw•D￿ Pthjseum. Hereford, six of ¥*K)m are also Directors for the purposes
of the Companies Act 2006. present their annual report wth the accounts of the eharity for the
financial year ended 31 0ecemt•er 2022. The Trustees have adopted the provisions of the
. Accounting and Reporb"rwJ by Chants"es.' Statement of ReComrnen￿ Practice applicatrfe to charities
preparing their accounts in accordance with Ihe Fffwirial Re[￿ing Standard atwicable in the UK
and Republic of Ireland (FRS 102>.
Walerworks Museum
Hereford is a company limited by guarantee (number 01820495) and a
registered chafity (number 515866}. The registered office is Broomy Hill. Hereford HR4 OLJ.
Established in 1974. Ihe Charity is operated as an independent workiTrJ museum and industrial
archaeology preseNatm souety i￿r￿med primarly. lyjt not exdusively. with the story of the supply
of water for publ￿ consumptv)n Irom the mi(tsVictorian era to the dose of the century. Based in a
Grade Il" listed building. the Museum is home to the UK'S oklest inthsiiu working triple-expansion
steam engine and it has one of the widest ranges of worknng pumKHng engines in the UK. These are
inlerpreted by a combination of displays. historic artefacts and eplwnera related to potable water.
THE MUSEUM'S CHARITABLE PURPOSE
Yo encourw and promote pubfvc educalion and interest in Iho ￿eSe￿a￿on. display and ￿nnfftrtg
for the public benefft waternryks ernjines. pumps. boile￿ and other equipment and relics ol
historical or genernl and for olher chaffilable puryxtses conne¢W with the study of water supply
undertaking"
Our visii)n is to thrive aThJ grow as a specialist rnuwm. f￿AjSSed on the history ol water supplies for
public benefit. an(i be a pro￿￿nent Herefordshire W￿ltOr attraction. The Museum aspires to bring the
industrial heritage to lrfe through the working engines. purry)s. bolets and other artefaLXs it looks after.
We will achieve our vtsion by being rec(xJnisÈd as:
1. A V40fktng museum wholly g)vemed. managed and otwated by volunteers
I Custodians of an interesling and infomakn.ye collection of engl￿$ and artefacts slted in
Hereford's Grade Il" listed authentic Vidorian wateplnrks.
3. A valued resource that can support ￿arnIng aTrJ educalion (physically & remotety)
We will drive our viswjn forwwd by followiryJ ow VALUES..
Safe frlondl & welcomln
environment forMsitars. vdunteers & users of the Museurn. ivs colledjon and facilities
Trusted and valued
to manage the Museum effeclivety by our volunteers, members. benefactor5 & partners
C. Str
erTo
playing an active role in the comnwilies we operate in
The Museum's collediorts are used in an education programme, mainly. but not e￿luS￿ely. for
primary schcx)I children. using cJJrri(JJlum led malerials destgned and delivered by experienced
teachers from the educational sector. T(wrs of the Museum are available. led by knowledgeable
volunteers and the Museum prides itself in offering an enjoyable expenen¢e to Visitors including those
who may need some fom of assistance.
P4e 03128

STATUS OF THE MUSEUM
The Museum has Full Ac(xedrlalIc￿ status ￿MIer The Accreditation Stheme administered by Arts
Council England which sels nationalty agreed stsndards for museurns in the UK Iregistral*)n number
RD783). The Museurn received Th)tificatK)n to submit an ap￿iCatiOn for wccredilation on 20
December 2022 the Outc£￿ to be detemined by December 2023.
THE MUSEUM'S COLLECTION
The collection comprises over 5.LKJO w￿l¥Kluat items. These are (Affied by the Museum, save for 34
items which are on long-temi k)an. The collections are h(MJsed on a wngle site li the Viclori￿ waler
wmFing station Ihat served Ihe Cty d Heref￿d fjjr 13) JeaTS. ts Taroye Fk)use ((xE fyjor of LeorTinsterfs
V￿On8n statrm, w&s nM)ved to ts mL￿e￿n n 2￿1 ts RotsAvas HoLLse {buiM in
2007 to display artefa(*s saved tr(Nn frryn a Wortl War 11 ixjrts aThJ Iwses a tE￿anert
exhibition devoted to Htreford in WLYhJ W*11). cr w) Ihe Museum's athr￿ room ￿ stcyes.
The cotkntions comprise artefacts and arthives that ￿UStrate the colle(aion. treatment. and supply of
water Sin￿ 1856. bul also more bn)adly over the past two th(wsand years. On the Museum site. with
the exception of animal power. Ihere are examples of all types of rnotive poknw for water pumping
induding the sjdest in siiu In.￿ expansN)n slean erKJm in &itaii.
of whtth are am¢xwJ ts last examp*s rl tr￿'T knj. The prwnariPy relates to drinking
water in Herefordshre. ts Math and W*s. *0 tyx*Jles items ¢Jher parts of Ihe UK to
eFQgtcNy of kncA•Aedge IW • devices that wodutyl medwnical wort( from heat and were
essential for raising water for drinking and I￿19allOn.
The Twstees have detennlr￿d that fulure expansion of Ihe O￿leCt￿)n will be directed lowards
completing aspects of ts Museum's historic skny. They wouhj like to expaThl ts collection covèring
the mid to lale Victorian pericxj and the eaty years of Ihe twentieth century- the transibonal phase of
technological devdopment belween beam engines and rotstive steam engines. and water industry
Instrumentation for the latter half of the twentieth century. Also. to wotect the industrial heritage and
knowledge of developments in drinking water supply and assockated tethnologies that might
othepwise be lost. This includes engines. wmps aThJ associated devices and technolog*s used in
educational establishments in the past for tr*"ning apwentice water engineers.
Each year the Museum receives Ix)Ih general and lechnThl enquiries about the Museum's collection
or from people seeking ath"ce. These are received from wthin the UK and ovetseas. Trnstees
encourage wsits to and from other museums to leam from the skills and experien￿ of Museum
Volunteer5. who possess often s(xree ex￿lSe in the Tesiorntsn. operalK)n and maintenance of
steam. hot air, gas, and interna comtsjstion eryne5.
Page 04r28

HOW THE AIUSEUIA IS FUNDED
The Walerworks Museum receives rn public fundirwJ. It is independenty funded by *Jmk8sKJn fees.
grant awards and membership subscriptions. but would not be able to operate at the level that it does
without the conts'nued support it receives IT￿n Iwo pri￿1paI benefxtor5.' The Southall Tntst and
Cymru Welsh Water. Further detail of Ihis 15 provvJed in Ihe finar￿la1 slatements. wh￿h a￿ presented
later in thi5
HOW THE MUSEUM IS GOVERNED AND OPERATED
The Museum has no paid staff and is whc4ty 9ovemed. managed and operdted by Volunteets. The
goveming ttsyy is the Council of Managen*nt, the members of wh￿h are chanty trustees. The day-lo-
day managemenl of the Museum delegated to a smalber group of T￿￿tee$ who are elected annually
to se￿e as Director5. and who tdleth.vety oversee the activities of the Museum's Volunteers. The
Council of Management is appointed by and 15 accountable to the Members of the Museum. of which
there are currendy ar￿nd 120. The tA)sitI￿ of Trustee is a non4emuneratLyJ role. a￿hoUgh out of
p￿ket expenses are reirnbur59J at cost
The Dire¢tors at the date of this repcwt are".
Chair of Trustees and Govemance Director
Mike Harries
Financial Director and Honorary Treasu
Fred Snelgrove (•) Cdlectwis Manager
Neil Atkins {•)
Operations Director
Ch￿f Engineer
Developrrent fhiector
Denote5 seNed as a Director throughout the financial year ended 31 De¢ember 2022.
On l March 2022. R￿hard Curtis stepped d￿•M as Chair of the Museum due to ill heallh when Jill
Phillips (Vice Chair) became Acting Chaif. She was subsequently apprynted a Director on 10 March
2022 and Dire¢tor of Govemance and Chair of Trustees on 16 May 2022.
There are currenvy 17 Trustees at the date of rep￿l six Oirector5 shown at¥)ve and olheT
Museum Trustees are tsted behx:
Mike Glover (•)
Kevin BuThows
' Michael AU(en
Paul Allen
' Kathy Burrows
' Richard Curtis
'Adrian Eyre
. Richard GlaSSF￿le
' Peter Heaton
. michel￿ Imwni Cyrni Welsh Water Representative)
. Stan Lawler
. Keth Munn
At the Annual General Meets'ng 18 July 2022. Ana Vaughan stepped d(Mn and Colin Hughes was not
r&elected as a Trustee. On 23 May 2023. Michelle Impanni was appointed as the thfrr Cymru Welsh
Water ￿PresentatIve repLqcing Martin who had stepped down in March 2023. Also on 23 May
2023. Brian Ndson stepped down as a Trustee and m￿hael Aitken was ap￿inted as a Truslee.
Efforts will conb.nue to be made tn 2023 to find surtable Trustee candhdates to help strengthen the
Council of Management
Two trustees. Kathy Burr￿￿ and Richard Curti5. will not be sethng reelect￿ at the 2023 AGM.
Richard Curtis was Company Socrotary December 2021 through to December 2022
Page 05r28

Page 05r28
The Trustees made the followiro annual aF)pornknents, which have been renewed for the financ4al
year January to Deceffl￿r 2022:
Kalherine ArKJrew
59 The Common, Abberfey. Worcestersl¥re WR6 6AY
Indop8ndent Examiner. Ettward Rithards. Thome & Co
1 St Marys Stree( Ross-on-wye, Herefordshire HR9 5HT
HSBC Bank
35 High T(y•m. Heref￿ HR12AQ
Lambe Comer
36137 8rKlge StregL Hwef(*d HR4 9DJ
Bank￿.
Solicitors:
In 2022, the counc￿ of Management met on fve 0¢￿siOnS.. on 1 April.16 May, 10 June. 22
September 2 December 2022. The Annual General Meeb"rvJ was held on 19 Juty 2022.
The UkNJated Foryrard Plan 2022-2025 was aFyoved by the Trustees on 22 September 2022.
RISK MANAGEMENT
The main business as usual risks rnanaged by the c￿jncil of Management are typical of any small,
independenlky furKled and wholly volunteer run charity. They pri￿1PaUY speak to:
al The su*inability of the resour(*s avalable to the Museum. both financral (operational
budget and grant fijnding for projects) and noTrfinanaal {the succession. time. capacity
and skills a￿1 exper￿¢£ of Ihe Volunteers. T￿￿te85 and Dire¢tty5 w￿￿ operate the
Museum)
bl The ￿1th. safety. and welbeing of Volunteers. the visiliThJ public users of the
Museum's Servi￿ a￿1 rA)ntradots and others visrt the site. and especially the
safeguarding of children and vulner*e adults
cl Keeping up to dale with changing UK laws aThJ rw3ulab.ons the standards of gocrtl
practice expected of an accredited muwjm.
A statement of risk assessment arising as a result ol the Coronavirus Pandem￿ was publicly availabte
on the Museum webstte from Marth 2020 unld summer 2022 pandemic restri¢tiorvs weie
removed by the Government.
Following the occurrence of the 'omicron' variant of Cofonavirus. the dectSK)n was taken by the
Directors to extend the period of cbsure from 2021 into the first quarter of 2022. This has enabled
volunteers to ￿mplete safety work and essent￿ Maintenan￿ on the o)Ilection of eThJings and
pumps whith it had not tfftn witAe to coftwe during the cor￿￿5 l(Kkdown. Vistors returned
to the Museum in March 2022.
The Trustees are tonstanty aware of the chalenge of managiro the aix)ve risks wilhout the Support
of paid and profe￿onalty qualified museurn staff. The CororiaviFUS pandemic thanged the operating
environment of the Museum in several ways rewt Ihat follows demonstrates how the rtsks
a$50ciated with this are being managed.
Page 06128

B. THE MUSEUM'S KEY POUCIES
FINANCIAL RESERVES POLICY
The Trustees are required to I￿ld general feserves at a level to provide the Museum with adequate
financial stsbility and the means for it to meet its Charitab￿ purposes for the foreseeabte fvture. In
nomial circumstances the Trustees ￿qUIre that general resepies be maintsined at a level equivalent to
not less than 15 monlhs basK operational expendrture. The Trustees Iwe set the reseryes policy at
this level having regard to the Museum's regular funding streams and nature of its operations {i.e. that
the Museum is operated and govemed solety by Volunteers and is open to the public on limrted number
of days each year as a visitor allYact*)n whth constrains the atMIty of the Museurn to expand or grow
new income streams). The Trustees regularty revrew the level of general reserves thal are required lo
ensure that they are adequate to fuifil the Museum's conttnuing ob￿gatK>n5.
RISK ￿NAGE￿IE￿r POLICY
The Trustees a￿ responsible for en$unng that the Museum has a clear strategy. that it remains true to
its vision. and that it com￿leS W￿h all necessary rules and kgal oblvJations. They also ensure that the
Museum has the policies, controls and other docunEnts that minimise the r￿kS that the chanty may
encounter. The Tru51ees".
. Continuously revitr• the risks the thaity ffAy face
Establish systerns and controls to mitw the fi8k$ identif￿d
Implement policies and procedures desvjned to miniM￿e any potentsl impa¢t on the
chanty should a risk materialise.
Key nsks and risk mrtigation in 2021122 have been preV￿USIY desuthd in the ea￿Er secth)n on 'Risk
Management,.
OTHER KEY POLICIES
ACCESS: The k¢ess Policy sets out how Fwple can see, use or access the museum srte and
collection. The Museum wethmes all seclions of the community and seeks to be an invits.ng place to
V￿11 regardless of edu&qlM)n, income. residence. or personal circurntances and wants everyone to
enjoy independent use of the Museum's fxih'ties.
COLLECTION: The Collection Policy rdate5 to the artefxts, record$ and buiklings in the Museum's
care which iogether are known as the 'Colleckn'. 11 sets (xrt key pnncipks and encompasse5 the
development. Ca￿ & conservatTh and documenlab.on of the Museum's Collection. This Policy is
supp)rted by, and forms part of. the overall Colwion Framework whth ¢ompn"ses key pro￿dure$,
standardised forms and guidance ah)ng with a Priority Salvage List
Training volunteers on Collections manageff￿1 is a ty cowent in the Museum's overall training
pro9ramFrE.
HEALTH & SAFETY: The Health & Safety Policy Statement sets out the framework by vthich the
Museum will protect the general safety and wellbeing of all vksiiots and ¥olunteeF5. The following
specialist poli¢ieslkey docuTh*nts support this Poly Statement
. Risk AsseSs￿nI of Threats
Emeryency Planning Handbook
PrioTrty Salvage List & first aKI steF6 k)r daryw obJ&ts
Asbestos Manageff¢nt Policy
Electrical Safety Policy
Volunteer TraiNng Prc*3ranYne- Action Plan
Page 07r28

OTHER POLICIES
SAFEGUARDING: The Safeguarding Poly defiw the Museum operates to safeguard children,
young people and vulnerable persons. It also sets (xrt the Museum's Code of Conduct for its member5.
All Trustees, DirectOT5, Designated Officers and Volunteer5 are ffthibers of the Museum.
EQUALITY. INCLUSION & DIVERSITY.. The Equality, Indusion and Driersty Policy expkin$ how the
Museum is ¢ommrtted lo eliminab.ng all forms of discrimination. vth"misakn aTKI harassment, and to
promoting equalty of optmirtunity.
ENVIRONMENTAL SUSTAINBILITY: The Environmental Sustainabiltty Polty covers the natural, built,
economic and social environment of the Museum and the expresses three key aspects of the
work of the Museum..
. Ser¥m9 our FEople.' Volunteets. Visitors and users of the Museurn's f*"lit*s.
Securing our CollectN)n.' Chore and care of engines & artefrdcts for the Collection.
Sense of Place.. Recognising the sense of p*e created by the Museum for water
supplies at all levels- lttal. regional. r￿tiOnal and global.
PRIVACY OF PERSONAL INFORMATION: The Prrrty of Personal Infmlion Polry slates the
Trustee's commitment to prolecling an indNhduaLs' privacy arKI sets oul the standard5 you can expect
the Museum to maintain when we request or hold per￿￿1 inforn￿￿ atx)ui you.
Each of the atrthie policies are reviewett by Trustees as wt of a rolling prcMJramme and in line wrth an
agreed review schedule approved by Trustees.
Page 08r28

TRUSTEES, REPORT for the FINANCIAL YEAR ENDED 31 DECEMBER 2022
C1- CHAIR'S IKfRODUCTION
Vthat a difference a year makes! The Annual Report is our opwtunty to refiect and lo reco9nise both
our successes and challenges we fraced during 2(r22. Undoubtedty. the highlight of the year was the
wonderful day on 4 Oclober when Volunteers. disb"nguished guests and benefactors of the Museum
attended the presentation ofthe Queen'sAward for Voluntary Service IQAVSI. Mr. Edward Harley OBE,
The Lord Lieutenant of He￿fordshire presented the PAuseum wrth a QAVS p*ue and certificale,
sbJned by the Late Queen El￿abeth 11. These will tske prMJe of plxe in the Museum Visitor Centre to
recognise the effort ofall voluntews who have grven their and skilts to the Museum since its offKial
openin9 in 1974. Folthing on from the Award Ceremony in October. the Trustees recognised over 70
voluntews who We￿ entitled to receive an enarnel QAVS Badge to maJk this westwious event
March 2022. however. saw the return of the Tuesday maintenance days and a renewed focus on
ensuring the range of historical engines and artefxts were tjack in safe workn.ng conditions as the perDd
of closure during the pandern￿ had caused a swnifKant Maintenan￿ back*. Thts period of closure
was also needed to compkle the Visitor Centre re¢onfiguration wth a fu￿tiOnal and w<*king eafé, shop
and reCept￿n area ￿adY for the return of visitors at the end of March. Research and archive work
be9an in eamest with a pnorty on the delayed reatsloguing of the Museum's collectson.
l these tasks set Ihe museum wi a FQ5rtw forthe reoFeniNJ and antrIpat￿n ofa fi￿ty operational
season - somelhing not known for over t*t) yeaTs!
The slrategrc prI￿ltieS in 2022 were those ident[f￿ in the 2021 Annual Rewt •namety securing the
Museum's'accredited" Museum stabjs and the approval & iMplen￿n1atIoD ofa new Forward Plan. Both
of Ihese challenges, l am pleased to say, have been addressed.
The Forward plan was approved by Trustees in Septernber 2022 afterwide consuttaiKJn with volunteers,
communty. and benefactor5. Thts covered a shorterthan usual thfee year penod {2022-2025} because
of the period of transition arKI recovery needed after the Coronavirus pan¢Jemic. prog￿55 against the
agreed objectsves will be updated by tlrectors every quarter. with repoth.ng to the Trustees every six
months.
An updated FoThvard Plan was crit￿1 for the acuedrtatton submts5ion pr(ws which went'lrve, on-line
on 20 tyecember 2022. The Museum submstted its ap￿ication in June 2023 and will recekve notfficalion
of the out¢ome of the submission by Decemt*r 2023. A key element of the work needed for this was a
review and. where appropriate. update of all the Museum'$ key poI￿les. whth have been approved by
Trustees under a rolling programme of poly mws.
Reflecting on the post Pandem￿ chalWes we faced. the Directo￿ were especialty aware of
competing pressures (al attracting a growth in visitor numbers to retain financial viability and (bl not
overstretching the goodw"Il of ¥olunteer5 a¢tivety engaging with the museum. These were the priorities
from seven major changes in the oper*ing envlronrr￿I of the Museum brought abcwl by Ihe
Coronavirus pandemic, which were first described ty Richanj Curtis in 2021 in a str*egic'cultural shift,
paper. which was subsequenlly ath)pted by Ihe Tnjstees in 2022.
During the Coronavirus lockdown Directors had commi5sts)ned two independent strategic reviews. The
first was an appraisal of the viabilty of their proposaL% for the TeC0nfigurat￿n of the visitor centre and
opportunities this v￿uld provide for improving the visitor experience and gr¢￿Ing sources of
income. The second review assessed opithunities for retail devebpment at the Museum as part ofthe
wider revtew of future operations. In 2022. the Museum focused on the second of these reviews as the
one that. given the impact of the partdern￿ on firrdncial and volunteer resources. could have the most
immedHte impacL However. tKJth exercises wÈll help improve finan¢o1 stability over th8 next few
yews arKI reduce the Museum's relorte on the suptKJrt rt ￿1ve$ from its benefxtors.
P4e 09f28

. The f￿rganISab.0n ofthe visitor¢entre alkThved more Spea￿ zoning of actsvrty, including an ￿large￿
café facility, improved shop display and a more purp)seful visrtor reception. These were important
features to rrrf)ve Ihe Museum to a mtye fcrfAing and has supported a growth in sates as
demonstraled in the ffinancial Not onty is the Visbtor centre better for visitors but it also lends itsell
to possible extemal hire and for p)tentialty new purposes. However. thts was not a strategK prKJrity in
2022 as we did not have the vdunteer resource needed for such new xtivities.
Other important changes in 2022 included the installation of a Volunteer Mess, a desp3nated area for
the volunteets well- being and the devek)pment of the calendar to include more group and community
use of the Museum. For visiiofs we have developed a wider Tange of steam. working and nofvsteam
days. This has provided more Ilexits"Irty to operate wrthin the ¢apacity of volunteer tr.me and has been
crucial in managing the rising costs of INing and high fud costs of running the Museum on Steam days.
The challenges ofvolunteer capacity have been ￿ng the pandemK. The 1&ff￿nth cthure of
the Museum saw many iong-tenn volunleers not retuming due to health and confidence reasons. We
have a150 seen fundaTr￿tal changes the very nature of volunteenng, wth (￿er indNiduals giving time
and those that vdunteer wants'ng rrwe llexibFlity ￿ the commrtment to ts"￿ and days. These changes
are not specific to this Museum but is evidenced nationally by the nmtseum sector. H¢ywever. recruitsment
of new volunteers has been nmye su¢¢essful in certain areas ofthe museum compared to others. There
is a remaining concem over the lack of volunteers to work in the ofé and stewards coming fO￿ard for
Ihe visitor centre. The Directors are continuing to ty and ways ofaldressing the issue ofvolunteer
recruitment.
We have seen major changes and iiypylanlty. Ihe SFfftd ofcharvJe ID the use of technology for
informing vtsitors and rnonrtoring visitor engage￿nt wthtch has teen a constant agenda issue for
Trustees. Our use of srKial media Yesen￿ has developed s￿nif￿n11Y Sin￿ 2020 and the outbreak
of the pandem¢ and in 2022 a Digrtal WorkJ"ng Group was set up to address our IT Strategy and
platforms, with the of4'ecbve of rna￿n9 the Museum ColleCt￿n more accessible and improve the
safeguarding of dats hekl at the Museum. A futther key ouw from this exercise will be a revanyed
Museum websrte which will go INe in the sufflff￿r of2023.
Finally, the Trustees would wish to thank all the volunteers. trf)th okl hands and new faces, have
activety supported the major refurbishment of the Museum and maintaining the c￿lection and in
SUPPOttng open days forvisrtors. 11 cannot be underesb"mated that the Museum runs solely on volunteer
goodwll which is a very unusual Frt)sition within the museum sector across the UIQ
A successfvl ywwith much to celebrate.
This report finishes with SOffEVK*rds sr*)ken by the Lord LieUt￿￿nt at the Queen's Award for Voluntsry
Service presentstK)n".
"The Museum educates across the spedmm- nDtiust Ihe storyolwater&nd engineeiing- it also
deats with contempLYary issues Trlabng to Ihe envIn￿Ment and sustsnabilty."
Page 10r28

C2 - ENGINEERING
Two key engineering projects We￿ *vanced in 2022. Having completed Ihe covered display for the
Sis50n5 cross ComE￿nd slthw SFeed instnKtional engine set volunteers installed the engine in situ rt
was made operatTh￿l for the start of the 2023 season. A new project to showcase a ￿centy restored
pump set from the Br￿kn'n9ton Estate near F(y*nhope has begun with the hard foundation base laid
down and a covered area pknned.
In addition, volunteers supported several projects to enhance the Museum site. The gateway to the
meadow car park waswidened and fencing placed amurKI the meadow. Agrantfrom tkn Cymw VVel$h
Water {DCWW) also allowed planning to progress for hedge piants.ng and environmental improvements
across the Museum site, which has been extended further into 2023. Additional fvnding has been
sought in 2022 for enhaneing biodiversrty of our site and will itKlude tH'rd and maffThl houses on site
and to purchase a pump and pond plaTrts for ts pond area on the Museum fore¢ourL
A long -standing probfern has been ts lack of storage on site and tn 2022 discussw)ns with
DCWW led to the Museum being i)ffered mLKh needed offsrte 5toTrge al the Broomy Hill DCINW 5iie-
the Trustees are grateful to DCWMfor their support in resofving this issue.
Youth Trustee Stan L¥Merfs desun for a new entrance g*e was wamity mpted by Trustee5. This
project invofves the reclaiming and use of 4 Iwheels. 11 is hoped that the project will be completed in
2023.
Having in December 2021. reathed agreement in principle. rt is disappoints'ng to have to ￿F￿rt that the
Directors are still awatting compteiion of an agree￿￿nt with Herefoutshire County Council to secure the
long-term futu￿ at the Museum of'Emma' the Steam Road Roller. Y¥È will continue our endeavours to
make progress on thi8 in 2023 as an area has been se as#Je forthe prominent display of Emma on the
Museum forecourL
C3 . HEALTH. SAFETY. WELFARE ANO TrAIMING OF VOLui¥fEERS
There were no reportable safety incidents in 2022. As prevmjusly described in thts Annual Re￿rt, the
Directors. assessment of the risk to the health and well-being of Voluntee￿ and visrtors was sufficiently
high lo decide lo close the Waterworks Museum on 10 De¢effl￿ 2021 and to onty re￿pen to the publ
in March 2022.
The welfare of engineers was improved with the complelion of kitchen and toll et facilit￿S and relaxation
area in the volunteer mess. New volunteers undertcrt)k inducti¢m, the Volunteer Handbook has been
updated and wrth Ihe full season of openin9. a on trainirvj safety of volunteers has been
paramount.
Trustees agreed a fuThJing prnrity was for installing nv4Y CCTV across the three main buildings wh
linked togelher wrth a monitor screen in re¢eption as well as femote access t*ing avaIla￿e.
Volunteers (including Directors a￿j Trustees) IHYe benefftted from a range of ¢)n-line and extemal
training courses organised and fvnded through West Midlands Museum DeyeW￿nI 1￿mDI and
Heritage Compass. Topics covered included aspects of govemance, finance and fvnd raising. IT and
marketing. Directors were *ased to suppx)rt a review of the V¥llMD courses with the Museum being
written as a Case Study for an independent revie* ofthis seplice.
In September 2022. the Operations tlirector represented the Museum to sign the Armed Forces
Covenant. Museum volunteers. espe¢ialty gNen He￿lOrdshire's dose links to armed forces. are
delighted to be part of this Commitr￿nt to support the aM￿d forces communty.
C4 . VISITOR CENTrE lincluding Café. Recepiion and Shopl
The reconfyuration project has delivered th￿e ass(Kiated benefits whth have further improved the
experience of Museum visitors in 2022. We now have a more efftient and enhanced café service, a
new team of suitably trained and quall￿d volunteers who have listened to visitor fe&Jbad( and
established an evolving rawe of menu opkns for visito￿.
Page 11f28

The reception area has been repositioned by redeveh)pN)g the space previousty by the toilets
where a bespoke visitor re¢epbon desk has been installed suprthed by a new card payment system
adopted in 2021. The third benefft is the creation of a dedicated area for a Museum 'shop'. which has
reopened wth a seasonal U￿rft in presentsts"oTr and sty￿. Thts will continue to be seasonalty renewed
vthilst awailing deYek)pff￿nt of a loryer4eTm strategy for retail space wthin the Visitor centre.
The latest phase of the Visitor Centre rtr1urb1shn￿nt involvirKJ renb)ving the glass wall between the
Southall Gallery and the new elevated walkway. This was c(Mnpleted during the w￿ter period and was
completed in for the first open day in Mar¢h 2023.
A Google Workspace h£count has been set up and a IT seryer installed help support the
Museum'$ dw3ilal need5.
th thanks to a grant from the Fnends of Herefordshtre Museums and Arts a new display board
docuff*nts the story of the desTrJn and build of the Water T(Thwer. a prominent feature on the Hereford
skyline. This helps visitor5 to undetstand Ihe irnp)rtar￿ of the Brts)ry Hill Water Ttmer and the
important roie it played with the Lower Pumping Ststson to improve water supply to the peopk of
Hereford. The display board has been placed in the Msitor centre and sits alongside the work4)g mcmjel
of the Water Tower created over ten years ago by Museum volunteer, Derek Duffe
CS- VISITOR EXPERIENCE
Visitor feedback to the reopening of the Museum and rts new knlrties has been eXcel￿ftt and the pro
rata number of visitor5 reeeNed was significandy hmjher than v¢sitor numbets for 2019. the last year
before the pandemic. However, the current strategy and pattern of open41ays means that the total
number of visrtors the Museum receives exh year are not exFected to retum to pre-pandemic leveLs.
2022 has. therefore. set a new baseline of visitor numbers against which future perf0m￿nCe can be
monitored.
Visitors are now greeted by a new team of front of house volunteers {rece￿n. café staff aThJ visitor
steward5) who are dedicated to helping them enjoy their li￿ at the Vknorks Museum. The overall
visitor experience has also been enhanced by steadily improving the way in which the woth.ng machine$
and interactive displays at the Museum are presented and by Ythg *ryth Ihird parties (for example.
exhibstors. entertainers. pro¥￿eTS of arts & craft displays and (ywners of steam engine and vintage
vehicles) to provide an all￿Und interxtive experience that can be equal￿ enjoyed by heniage
enthusiasts and famity groups. approth wll continue to be devebjped in 2023.
C6- COLLECTION and ARCHIVES
There were 214 addilK)ns to the Museum cx>lleckn during 2022. This ir￿lUded a substantial donation
of a number of engines and pumps including a ListerlListsrd diesel engine. a water bNser donated by
a local resident a stearn indThtor in good coTh1ition contained in its own W(￿en box and an interesting
hand pump not previou$ty catalogued found in one ofthe r￿seurn inspection bays during recent st￿k
take activity.
The stock take aclivity, started in 2019 was intemipted due to the Covid pandemic and became a key
I(￿$ when the museum re-opened in March 2022. Work was Init￿ted to finish the aclNty and locale
the remaining 259 rtems. Over the pen¢*J May to Septemtw, 223 rtew6 were lo¢ated. leaving 36 items
outstanding {17 Artefracts & 19 Re¢tyts} and Ihe exercise was drawn to a c105e. These ilems will remain
on the catalogue as'missin9' and Feriodi¢ Tevtews to IcKak them will conb.nue to take place.
The ArchNes Room and associated storage were appla￿ed given the enforced 2-year dosure. A
numberof issues and areas which would benefft from posrtive&tion were identrfied and the 2022 report
produced will help shape fubjre xtion and fundiry decisKJn5.
Page 12r28

Improved labelling of artefacis has been a long-term aim and during 2022 a large numter of blank
labels were ¢ut to size from stored aluminium sheets. Imiilst it is recwnised this will take ts'me to
omplete. gr•Jualty. an alU￿￿nIum label will be attached to each artef￿[ where appropnate. ￿p1aCIng
any existing paper kbels.
Additionalty. after an wght-yw gap. 2022 saw resuff* on bTiThJing the Waterwords Index
{completed up to 2014) more up to date. Scanning a¢livtbes of stored archNe material ￿sUMed,
research aetivtties W0mm￿ced. and work has started on how the Museum can be n￿re consistent
with the library of research mater￿5 it holds. These a¢tivities SUPF¥Jrt the WKter explorab.on and use of
d￿lIa1 technology the Museum is engaged in to make the CO1￿140n rr￿ accessib￿ - this is ongoing
work using an open-source software system with a prototype dalabase bw'ng trHlled.
C7- EDUCATION, RESEARCH AND COMIAUNrrY ENGAGEIAENT
Extending the reach of the Museum's sUp￿rt for ettucat￿n and connections with the schools,
mmunities anjund Herefordshire. surrounding counbes and Wales has a￿WaYS been an integral part
of th6 Museum's charitable purpose. The education primary KS1 AND KS2 progfamme. delivered in
partnership with D%*r Cymru Welsh Water, was re-estatAsW in April 2022 and we are ￿eaSed to report
the following schools have participated in the programme.
Lord sCUda￿￿Te Academy
INe5ff￿1d. Leominster
Cleobury Mortimer, Shropshire
Gorsley Goffs
Orleton
Ashfield Park
Mordiford
The Brook￿ka
Hereford home $¢hool group
King Solomon International Schcd Bimiingham
Lucton
Wesffield Special SchC￿.
In a new venture, our Chief Engineer collat*)rated with the staff of the New Model Institute for
Technology and Engineering INMITEI to supwt apprenti¢e students complete a nv)dule invofving a
visit to the museum and a presentalion assesS￿nt of an issue they twl to resolve using informabon
gained from the museum visits.
In April success of the Steam Punk Saturday. run ty ¥oluntew5. was an encouragiFVJ Start to the
season.
The new meeting and conference of the Museum visit(* centre is atready provrding new
opportunities for communty engagement Examples include the Museum being host to a range of
Morris classic car5 and vans on the forecourt during the Steam Day on 9th O¢ioberwhile ind￿r$, there
was a working display of Stirling hot air engines.
Volunteers are also develop￿9 a themed approxh to 01￿ days- for example volunteeTr decorated
the shop to reflect Halloween theme of our Steam Day on 31st October 2022.
Our goal to use the Museum's charilable obj'ectives to make a r￿￿)nable woportion of booking sh)ts
financialty accessible for kxal and ¢hanty use. In 2022 the Museum hosted the
Herefordshire Group of c￿0p Communty FundiThJ Iniliabve, a regular feature going foNRrds.
Since April 2022. a range ofspecialist and I￿al communty wups have used the Museum as a meettng
place and this will be a frKus for fvbjre irKome generatK)n whith helps to meet Strategi¢ Obj'ecknve 4 of
the Forward Plan 2022-2025.
Page 13r28

C8- ACCREDrrATION MENTOR'S REPORT YEAR ENDED 31 DECEIABER 2022
The last few years have been a pericMI of intense activity and great sin"de5 fop*ard by the ￿seUM
desprte the impact of the Cov#J Pandern￿ and the SerAX￿ illness of the Chaimwn. The rrnsseum
continues to be entirely operated arKI run by volurrteers.
During Covid lockdown the museums was able lo source Covid recovery funds and worked quickly and
with tremendous vision and energy to r&m4e the museum layout in order to achieve a covid-safe
visitor route. Most of the building works and intemal r&cKdering of the layout was undertaken by
museum vo1urrte￿S.
In addition to a one-way route that complied with covid -safe visitr'ng. the re￿anisat￿)n addressed a
number of features of Ifje orrginal layout that dKlnY wlly work and ¢onfused visrtors. There is now a
clear front reception desk where admiss¢on ti¢kets can be purchased. shop sales transacted and
enquiries made, supported by a small office. rather than these xtwi￿s bein9 dealt with at the café
counter. The learning and café spa¢es have been swopped round and work more effectNely - the
leamingl meeting area now being the larger of the two sp&es. New storage untts mean Ihat the area
mains clear and uncluttered and thks much rbNxe professional. The museum now has and
considerabty better toilets. The th￿WaY route now alk)ws vtsitors to see ts)th srdes of the smaller
engines in the Southall bay.
New kitchen counters and display cabinets are altr&tive. A standard is rthv in opetatK)n with a
new range of {very good) cakes and the operation a bt slther aTrJ has the potential to ￿ operated
as a short te￿ franchise rf an increase of opening hours is pursued. A separate mess room has been
¢realed for museum volunteers to eat t1￿"r packed lunches in. thts rreans that volunleer
engineers are separabj from visitors. rt ha5 meant that the entrance area and café now feel$ like
a visitor attracknn rather than a private canteen for volunteer engineers.
During Chairman Richard Curtts. illness. Jill Phillips Qltce Chair) has Stepped into the breach lo
specffl￿alty cover work needed to review and update museum govemance and ensure that the poltie$
and procedures are in place to xhieve r&xcreditation arKI that these are core to operations rather
than an add-on.
Trustees were asked to compete a survey in March 2021 and I'm pleawj to note that &b"on has been
taken to address all of the concerns and area5 for improvement that I had noted.
Following a S￿.1{S audi( several new Trustees have been re¢ruited to i(Mn the organisatsn, irtluding the
Museum's second Youtrj Trustee. These Indiv￿￿81$ have brought new skills an¢J enlhussasm. Truslees
have re¢eived training on the AccrediiatK)n standard and prccesses. a team has been established to
select a collections database. deal with the small colkctr.ons documentat￿ backlog that had started io
build up and re-establish on-l1￿ access to col]ections dats. As a result there ￿ now a much larger team
invofved with curation and ¢ollectiMs managernenL The bng-tem thn of a number of thni¢ items
from the Natsonal Museum of Wales has, following My advice being resolved via a request for transfer
rather Ihan a renewal of the loan and the requirement to c(wer expensNe insurance or the cost lo
transporting items back to Nmwstores.
The huge contribution made by the volunleer team was recognised by the a4vard to the museum of the
Queens, Plab'num Award forvoluntary Actton ai an offic￿1 ey￿twrth the Lord Lieutenant in the autumn
of 2022.
Kate Andrew Msc FMA ACR
AcGreditation ljientor
May 2023
Page 14r28

C9- REGULATION AND COMPLIANCE
The 2023 Annual General Meth'ng {AGM) has been c¢)n¥ened for 18 Juty 2023. All resolutsons at this
meeting will be matters of roub.ne business- Ihat is to apwove the 2022 Trustees RetK)rt and Accounts
and resolulions forthe annual rwpointmentofeach ofthe Trustees, the A¢¢redrtation Mentor and the
Independent Examiner (prev￿￿5￿ described as the ReFQrt"kng AC￿ntantl.
The 2022 AGM was held at Museum On 19 Juty. The resokths passed at thk8 ff*th"ng were all
items of routine busir*ss (as described abr)¥e>.
An update on the main compliance Issues in 2022 (renewal the Museum's status as an 'accrediled
museum. and approval ol a r¢ew Fopward Plan) is provided in the Chairfs Report on page". ThLS report
atso provides an update on the tsyo niain competing pressures in 2022.. attracting a growth in visitor
numbers to improve financia viabihty and not overstretching the g￿*1.11 of Volunteers activety
engaging with the museum.
To improve operational effi¢w and C￿labO￿lI¥e WO￿ affK)ngst Wo￿nteerS a V4￿￿kSpa0e
Ac¢wnt has been set up and a new IT server instslled. This will abo ensure the safeguarding of all
Museum reQ￿dS and ensure that dats proteclion and privacy reqUIre￿￿nts continue to be mel
During the peric¥J of the Current Forward Plan {2￿-2025> ihe Museum will reach the 50th annNersary
of its creation in 1974. This wll provide Signrf￿ant op￿rt￿nty to promote awareness of the Museum,
but also to btr very to entertain a periTrJ of rellection and Tevw of the Museum's operatK>ns and
future aspirations.
Chair of Trustees and Governance Dlrector
20 June 2023
Page 15r28

C. STATEMENT OF TRUSTEES, RESPONSIBJLMES
The Trustees are reskM)nsible for weparing an annual reFx>1 and the accounts in accordarKe
with.. (i) applicable charity law, and (li) Ihe provisions of the Accounting and ReportiThJ by
Charrlies". SL￿ment of Recommended Practice applicab￿ to chaiities preparing their accounts
in accordan￿ the Financial ReportirvJ Stsndard applicable in the UK and Republic of
Ireland (FRS 102) leffeclive 1 January 2015).
Company law requires the TnJste8S to wepare accojnts for each financial year that give a true
and fair view of the state of affairs of the o)mp8ny of the surplus or deficf( of the charilable
company for that year. In preparing those aw)unts. tho Trustees are required lo:
• Select suitsble accounting pCA￿leS and then apply them eonsistentty
. Make judgements aThJ estimates that a￿ reas(matle and prudenl
. Prepare the accounts on the'going contem. b35i5, unless rt ts inappropr* to presume that
the ￿rnpanY wim continue in business.
The Twslees have overall resp¢￿i￿￿.1ty for maintsining accounting records which disdose with
reasonable accuracy at any time the financial pwtson of the charitable company and to enable
them lo ensure that the accounts compty with the Conwnies Act 2006. They are also
responsibte for safeguartling the assets of the [*￿Tilat￿ eompany and hence for taking
reasonable steps for Ihe preveniM detection of fraud and other irregularittes.
The foregoing report ha5 been pr8pared in ar￿nCe with th8 small a)mpany regime {Saction
419{21 of the Companies Acl 2006).
Signed on behalf of Ihe Trustees
PMo4£ 2rf 4 2(J22
Chalr of Trustees and Governance DITector
20 June 2023
Page 1V28

D. FINANCIAL REPORT FOR THE FINANCIAL YEAR ENDED 31 DECEMBER 2022
Thi$ Report Covers the 12-rThJnth financial peri(xJ ended 31st De¢ernber 2022.
The Accounts presented in this Rewrt compty wilh the requirernents of the Companie5 Act 2006 and
the Charity Comrnis%¢)n. Fdlowng the practice of previous years, the narrative that follows refers
mainly to the Income and Expenditure account presented on page 18. This dists"ryuishes everyday
Operations and Maintenance activitss from devoted to specffic Prq"ects.
The unde1tytt￿ paitem of actsvit￿ undeftsken by trt Museum had become well estsblished and
onsistent for many years. bui this did not hokl for 2020 as a result of the pandemic whose impact
continued into 2021 and the start of 2022. However. our cash Ilow for 2022 was more consistent with
the assumptions of the Reserves Poly, as set out on page 7.
Operations
Operational Inco￿￿, parti¢ulaty that related to ¥isit(xs. recovwed, and exceeded th* for 2019. This
was more than offset by inereased eyndilure on items such as fvel and maintenan¢e of both exhibits
and buildings, some from addressing backlogs. but Thwinty hwJher material costs. However. savings
have been made by moving rr￿￿h ofour adverti￿n9 and coMmunicat￿S online.
Pr
Projects fall into two categories. eIther.Des￿nated. Of 'Restsicied. These are carefulty distinguished in
the accounts to meet Charity Commission requirements. t4rtfor repoiting io Museum Members on page
27 they are combined under the 'Projects' headirHJ. Designated Projects use ryK)Dey all(Kated from
Museum funds at the discretKm of the Directors andl(K Tnjstees vkno nK¥nrtor each project ¢arefvlty.
Restficted Proje¢ts draw on rr•Jney given by an outside bcxty for a specfft purpose. being ring-fenc&J
and used Strictty in accordance wrth the tenrs of the granL
Ignoring non<ash rteffts (depreciation and nK>very￿nts). 30% of expendilure was project based-
reduction from 2021's 50%. bul still higher than historicalty-
Designated Pmiects
Two 'Oes￿nated, projects were worked on during the year. 'EThThry'. Heref￿dshlre Couwl's steam
road-roller re¢eived further attentM)n and conwleb.on of housing arKI instalLath)n forthe Sissons Engines
(as descrited in the Chief Engineerfs Report}. A second PaYr￿t from Ihe Govemffenl's Small
Business Grant further contributed to the new Volunteers. Mess.
Restricted Pmiects
We were able to cr&*e a d￿plaY on the Water Tvrt, th￿kS to a gratt from the Friends of
Hereford Museums Assocthon. Dwr Cymru- Welsh W*r gave a grant from thetr Environment fund
ft>r hedging to improve the appearance of and b￿l￿ersty SUPFQrted by the Museum. This fund wtrll be
drawn on in 2023.
Conclusion
Our healthy vtsitor income shows a renewed appetile to visit attrxtbons such as the Mmm, bul the
increased costs we are bearing are reducing our operaling proffiL Combined with the irnpact of the
¢onlinuing cost of INing crisis on visrtor incorne. the Museum is closety monrtoring income and
expendrture to ensure its cont"nuing financBI sustainabdty. This would not be possible without the
essents'al support given by the Museum's 8enefaciors. Mernbe￿. Volunteers. and friends. as pro¥￿ed
over the course of thts last year, welcomiThJ vtsitors back for an essentialty complete season after tsvo
disrupted years.
Mike Harries
Honorary Troa$urer
20 June 2023
Page 17r28

Ind
ndont Ex•mlnerfs R
I rep)rt on the aeeounls of the tharilable Company for the financlal year •nd•d 31 December 2022. v*hi
The chth's Trustees (scTh of also ts Diredrys fty purposes of eompany law) are
ftw Ihis year {urKler 144(2) ￿ tr* Chathes Ad 2011 (tt* 2011 ￿1)> aThJ Ihat an
Havlng 8atssfied mysew that Ihe ch8réty Is not subject to wdlt under ccwnpany law and 1$ ellglble for
tofollrylhe prncedures la¥Jd¢y*m in tr*General t￿rec￿9¥en tytr*Chwity Commission (u￿ler
S¢¢b"on 14515}Ib) of th0 2011 Act): and
My examinabon was carried out in accord•n¢• wth the Gon¢r81 ￿"r0e1￿￿$ wan by tho Charity Commission.
is given as to whether the accounts ￿eS￿t a Yru8 and fair vtvw. arKI the report is limrted to those matters
In ¢onnecAion V4ith my examirt*i(m. maltar has come to my attertion".
to wyro •¢counts whith ac¢tyd wilh the accounting re¢(Kds. eomth with th• accountirff4
2. to whrch, in my opinion. altention Sh￿￿d be in order to enable a prop8r undetstandin9 of the
Thome & Co. {Accountants)
1 St. Mary's Street. R05S-oTrWye, HR9 5fr

Waterworks IAuseum . Herefonl
Slatemnt of Flnanclal Activllles
(Income and Exp•ndithr8 A¢coyn
For the financial year •nd•d 31 De¢ember 2022
2022
2021
Totsl
Income from
Grants. fees and donab'ons
28.523
33￿23
21,483
Activities for generating lunds
Investrrtents
23,949
23.949 11.009
15
152
104
Total Income
ndlture on
Generat￿￿ fund5
Charitable objeclbves
Total Expendi￿re
9.724
9.724
7,628
Net incomelexpenditure
Gross transfer beknveen funds
(2.550)
(9.424)
111,9751 132,551}
Net movement in lunds
(5.803)
{6.172)
111,9751 (32,551)
Total fvnd5 brougm foThMrd
699 376 731927
Totsl fvnd$ carried fornard
Page 19r28

Waterworks Muséum - Hereford
Balance Sheet
As at 31 Downb•r 2022
2022 2021
funds
Total
Total
Fixed Assets {tangitrAe ￿ed assets onty) 7
626 075
63S 183 649 077
Current Assets
Stock
3,740
3,740 2.341
Debtors and prepayments
$49
226
Cash at bank and in hand
SS 007 72 937
Total current assots
60 456 75 504
Current Liabilities
Creditors falling due wilhin one year
10
2.004 24,784
Net Current Assets
57 292 50 719
Provisions for liatylities
10
5,073
5.073
420
Nel Assets
687 402 699 376
Incomè Funds
11112
Unrestricw Funds
56,027
56.027 61.829
Restrtcted FuThJs
631 375 637 547
687 402 699 376
The charTlable company 15 entiued to exernptK￿ fr(m audit under Secknn 477 of the Companies Act
2006 for the year ended 31 December 2021.
The members hav8 not required the charilable co￿￿aTrY to obtain an audit of ils financial 5tstement5
for the year ended 31 December 2022 in accordan￿ wilh Seclion 476 of the Companies Act 2(Kl6.
20r28

The Trustees aCkn￿ledge their res[￿SibIlItIeS for
(al ensuring that the Charrtab￿ company keeps accounkng records that compty with Sections 386
and 387 ofthe Companies Act 20￿ and
Ibl prepanng financial statements which give a true and fair vivw of the state of affairs of the
¢haritable company as at the end of each financial year and of rts surplus or deficil for.ea¢h
financial year in accordance tmth the requirerr*nts of Secth)ns 394 and 395 and which
otherwse compty with the requirements of the compan￿ Act 20C￿ relating to financial
statements, so far as apFAicatAe to tharrtabk company.
These financial statern￿ts have been wekwed in accordan￿ wilh the special provisions of Part 15 of
the Companies Act 2006 relating to sffoll chantable companies.
Signed on behalfofthe Trustees by..
fUJIyY
Chalr ol Trnstees and Governance Divector
20 Jun¢ 2023
Page 2128

WateThYorks Museum . Hereford
Note8 to the Unaudited Ac¢ounts forth• finan¢i•l year ended 31 December 2022
Accovntin
Policies
Ba$1$ of
ration
The financial ststernents of the charitable cornpany. whth Is a public benefit entrty un¢Jer FRS
102. have been prepared in accordance with Charities SORP IFRS 1021 'Ac¢ountsng and
Reporting by Charities.. Ststement of Recommended Practice applKabbe lo ¢hartlies p￿pann9
their ac¢ounts in accordance with the FinancEal ReFQrting Standard appluble in the UK and
Republic of Ireland (FRS 102) leffe¢b¥e 1 January 2015),. Financial Repth'ng Standard 102
'The Financial Reporb'ng Standard applicable in the UK and Republic ot Ireland. and the
Companies Act 2006. The finarrial ststements have been Iyepared under the hi5tortsl ¢ost
convents'on.
Income Resources
Voluntary income including do￿a￿n$. gifts lega￿ and grnnts that wovide core funding or
are of a general nature are recognised where there is entitlement. certainty of receipt and the
amount can be ry*asured wrth suftient reliability. Such income is onty deferred when:
The donor sff￿f￿ that the grant or donation Must onty be used in fvture accountirMJ
The donor has imp)sed cond11￿$ that must be met before the chanty has unconditM)nal
use.
In￿￿ from Irading acbvths ￿ recogn￿ed a5 &wned (as Ihe related g￿ts and services are
provided).
Investment incoff￿ is recc•Jnise(l (m a rec&vable basis.
Income Irom charitable xtivrtEs include5 incon* received under contr￿1 or where entitlement
to grant furKlin9 sut4.eci to SFecffic perfommnce conditions is reccKJnised as earned {as the
related goods or 5eTvi¢es are provtded). Grant income included in this caiegory provides funding
to support perfommnce activrties and is recogni%ed where there is entJ"Uement. certainty of receipt
and the amounl can be measured wth Su￿"ent Teliabilty.
InC0Th￿ ts deferred when admission ald membership fees or Ferforrn*¢e Telated grants are
re¢eNable in advance of the dates to whth they relate.
V lunteers and Donated Ser4ices aThJ Fwlit
The Vdunteers involved with the charity are ￿rnt￿rS ofthe company limited by guarantee. They
support the Museum so that ft can open to Th*mbers of the public on up to 70 days each year.
They include the Trustees. Directors and Officers. who carry additional reswnsibilrties, and
volunteer engineers who work add￿.0￿al days maintsining and preserving the Col￿tion. The
Museum has Th) paid staff. Furlher details oftt* contn"bubon rN•Je by Volunteers Can be found
in Ihe Trustees. annual report
Pa9e 22r28

Resources Ex
nded
Expenditure is recogntsed when a is incurred. Contractual mngements and
performance related grants a￿ recognised as gorjjs and Servi￿ are supplied. Other grant
payments are recogni8ed when a constructive obl￿ation arises that result in the payment being
unavoidable.
Costs of generating funds a￿ those costs irthrred in attracting votuntary income,
those incurred in trading a¢bVrt￿ Ihat raise fvnds.
Charitable xtivitEs include expenditure aSs￿lated with the restoration and
maintenance of donated assets and leased premises and include both the direct costs
and supkxxt costs relating to these xtivitEs.
Govemance costs include those incurred in the goveman¢e of the ¢harty and its assets
and a￿ primarity associated wilh consttlulirmal and statutory requirements.
Support Costs include central functions and have been apporti￿ed to the activities to
which they relate on a totsl cost basis.
Irrecov
VAT
All resources expended are da$$Ffied under a¢tivty headings that aggregate all costs reL4ted to
the category. Irrecoverable VAT is charged againstthe category of resources eynded for whth
rt was incurred.
Leases
The charity operate5 the Museum on land buildngs by Dwrcymru Welsh lfitster under
a long-tern rent-free lease. which ewres in 2074. The laThJ on the Heritage Water Park
sits is owned by Herefordshire Council, which is leasal to the Museum fora peppercom rent until
2047.
Tan
ible Fixed Assets and
iation
Tangible Fixed Assets represent the Museum's buildrngs, whth a￿ being depreciated on a
straighl-line basis over the remaining temi of the lease. and the Lvjiler over a 25-year term (2010-
20351. The Herilage Water Park is not a bu￿ling and is not $ubpct to dep￿¢￿1￿.
Stock is induded at kjwer ofcost and net realtsable ¥ahJe. includes parts, fuel and rtems
for sale to Museum visitors.
Inalienable or Historic Assets
The Gharity has a leasehold interest in the that is classed as an inalienabk asset and is
not induded in the Balance Sheet This Inte￿5t eX￿re$ on 31st March 2074.
F nd Structure
The ¢harity has restricted income funds to account for sibjalions where donors require that
donations are SFent on a part￿ular purpose or where funds have been faised fDr a specific
purpose. All other fvnds are unrestricted income fvnds.
softhe¢h•
The ¢harity is a company kmrted by guarantee and has no share camal. The liabilty of each
mernber in the e￿nI of a winding-up is liffited to £1.
Page 23r28

In¢om•
2022
2022
2022
2021
Total
From f••s. donalion$ •nd grnnts
Membership fees
1,773
l.T13
55
Donations
1.490
1A90
649
Gifted Regular Income
Gfft aKI ￿fUftd
125
12S
295
549
226
Grant- Southall Trust
10.(MIO
10.000
10.000
Grant- tmr Cyrrnj Welsh Water
Other grantslawards
10.486
5,300
15,786
9,758
500
From adiviti48 for g¢nerating fvnds
Admiss￿ fees
13.495
13895
7,341
Refreshments
7.185
7.185
2.539
Retail sale5
1,458
1,458
327
Museum prthjucts
164
23
Premises hire
39
Investment Income
8ank interest
Asset disposals
Premises hire includes pitch fees for stalls at the Steawk event
Page 24r28

4 Ex
enditure
nded
anal
is of resources
2022
2022
2022
2021
ex
For genernting
Refreshments
Total
2.274
2.274
1.618
Sale material
158
158
70
Special events
1.297
1.297
Consumables
3.701
3.701
3,523
A(trrfertsln￿pUbI￿ty
2,084
Watefwords
211
For chariiabl• purp(
Fuel
4.939
4.939
3.327
Machine maintenan
8.345
4,052
Premises maintenance
22.292
22292 26.020
DO￿ay/S￿￿￿a9eIartefacts
520
1.010
I￿0
Insurance
1.353
1.353
1,183
Publication$
ImuseumleducatK>n)
23
285
DepreC￿tIOn
13.714
13M94
13.894
Museum actNities
2.143
2.143
260
OfficelwnpulerlteteconVpx)stsgeltravel
Project professional lees
Rent
2,986
2.165
59
59
Subscriptions to extemal
bodies
Audil professional fees
438
3.420
Bank charge5
441
441
141
Pald em
ees The charity does rN)t have any paid empbyees.
Tn￿leeS and Other Related Partles
Expenses incurred by the Trustees are reimbursed at cost The Tntstees had material interest
in any tr8nsacts.on L5ndertaken by the charity during Ihe year.
25r28

Tan
ible fixed assets
Museum
At 31 De*mber 2￿1
42.507 8(￿.972 849.479
Additions
At 31 December 2022
07 806 972 849 479
At 31 D￿rt)er 2(r21
20.014 180.387 186.507
Charge for year
At 31 D¢¢¢mber 2022
12 165 13 894
21,743 192,552 200,372
Net book valu•
Al 31 December 2021
22.492 626,585 649,077
At 31 De¢ember 2021
20.763 614,420 635,183
2022
2021
Fuel arKI oil
1J30
996
Materials and spare parts
750
Go(*Js for resale
Debtors and prepayments
Trade debtors
226
10 credIto￿ lamounts falllng within one year
Trade creditors
24.489
Membership Fees in Athiance
Accruals- AKludes the bala￿e of the CCThI system digtsl
upgrade
295
420
P4e 2&r28

11
Restrlcted funds
The Restricted Income Fund repre￿ts capktal grants provAJed by various funding b￿jIeS for the
purposes of providing Tangible Fixed Assets in the ftjm of the new museum buildings. the
Rotherwas Engine House arKI boilw shown in Note 7 to the accounts. The Restricted In¢ome
Funds will be released to the StateTh￿nt of Finartial Activities on the same basis as the
Oepreciaiion Policy.
An additional Restricted fund was created for the DCWI Environn￿t grant to enswe its use
the purpose of hedge plantiw and other agreed iryrovemts.
12 Movement in funds
incon* fvnd
income
Incow
S3,209
5,300
Expendiiure
Gross transfer betsveen funds
Net rn¢)vement
(5.803)
At 31 Decerts 2021
At 31 December 2022
Page 27r28

Income WNI Exp•nditur• Aecountfor tho financlal y•ar end8d 31 Decamb•r 2022
(This page does r*Jtfom) part of the stattrtory aojmmts)
)8YatKms PTQJgds Totsl Totsl Varlanr
2022
2021
2022-21
All cohjmns rourbY•d £
•4COME
M•mb•rshlps. Grants and Donati
Mèmbership fees
Welsh Water
Southall Trust
Other outside bodias
Pnvate donations
Grfi Aid reftjnd
A¢ti¥ities intom•
Admission lee
Refrgshmènts
Retails sales, putyications aThJ DVD$
Income from hwè of prerni5¢S
Gain from asset disp¢)s81s
Interest R￿e1Ved
Bank Inte￿$t
TOTAL INCOME
1,718
6.028
10,486
15.766
6.SJ) 10.1xKI
4.100
1.615
9,758
10.IXIO
500
1CKI
1.410
549
3,600
671
323
226
13.495
7.185
13.495
7.185
1.622
7.341
2.539
350
6.154
4.846
1.272
310
557
1.257
7O)
152
41.918
152
104
16.rJ)5 57,923 31597
48
25A26
EXPENDITURE
Vlsltor Servi
Advertising and pu
Sales materials
Refreshments
Special events and museum acthvil
Ethicat*Jnal proje¢ts, museum
Utensils, consumables
Installalions and Maintenanee
Exhibits. inslal. repair & maintain artefa(*s
Exhibits, extemal ￿ntractOr semces
Pfemises. ￿paIrS & maintenarKe
Prem+ses. extemal contrddor sew¥tss
Fuèl. tubricath.ng c¥1 ar￿ gas
Displayslsignage addiborts arttl knw0veM￿ts
Depreciatitsn
Adminlsil￿OTr Ovttrheads
Postage and tdeph0ng1b￿￿b
Computer •K1 Off￿
Rent
Insuran¢e$
SubsrJipknons to oth&r oryanisatx)nsfNxThls
Travel and inodenlal costs
Acc￿￿N￿ncY and consLdtancy fees
Bank charges
TOTAL EXPENDMJRE
EXCESS OF INCOME OVER EXPENDTWRE
207
88
656
2.851
12631
177
158
2.274
158
2,274
70
1.618
589
3.701
3.701
3.524
5.499
6.561
1.8
15.531
6,781
4.939
2.391
13.894
2.931
3.630
397
{4.849)
1.121
1.612
946
5.023 10.9)8
1.971
4.790
4.939
1.381
5.640
3.327
1.44S
13.894
1.010
13.894
667
2.182
619
1.506
2.182
676
1,183
170
1131)
97
12.9821
300
23.033
1293
137
438
137
3.420
441
141
38.633 31.264 69.898 46M5
3285 {15259) (11.9741 1142681
Paje 28128