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2021-03-31-accounts

Annual Report & Accounts ~~-~~ 2020 2021

www.overgatehospice.org.uk Registered Charity Number 511619

Contents

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Welcome from Chair of the Board of Trustees and Chief Executive 2
Our Value In Calderdale 3
Trustees Strategic Report 4
Our Strategic Objectives 5 - 7
Impact of our Services:
Inpatient Unit 8
Day Hospice 9
Patient & Family Support Team 10
Education & Training 10
Volunteers 11
Raising Funds 12 - 13
Overgate Hospice Support Ltd 14
Support Services 14
Quality Account 16
Risk Report 17 - 18
Statement of Trustee Responsibility 20
Structure, Governance and Management 21 - 22
Reserves & Investments 23
Financial Review 25
Financial Accounts 26 - 52
Thank You 53 - 54
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Welcome to this year’s annual report which we hope you will find informative.

In 2020/2021, the Hospice, along with our whole community, has faced unprecedented challenges. Despite this, it has also been an incredible year for so many reasons and we are delighted to share with you our successes and developments within this report.

This year has also been a significant year as we said farewell to our Chief Executive of ten years, Janet Cawtheray. Janet retired after leading the organisation through many changes and improvements and we would like to thank her for leaving the Hospice in such a strong position for the future. We also saw the retirement of our Chair of the Board of Trustees, Sheila Dent. Sheila made a positive difference to the organisation during her time as a trustee and we would again, like to extend our warmest thanks to her.

As we have all lived through this pandemic, we are incredibly proud that the Hospice has remained open throughout, offering vital care to those in our community who needed us. This has brought many challenges to our teams and we could not be more proud of the dedication, determination, resilience and innovation that all of our staff and volunteers have shown this year.

The support we have seen from our community is nothing short of astounding. When the pandemic first began, we were incredibly concerned about the impact this would have on our financial position and these concerns only grew as our shops closed and our events were cancelled. We turned to our community for help and were overwhelmed by their response! This support, along with government grants, use of the Job Retention Scheme, tightly managing our expenditure and numerous grants from generous trusts and foundations, means that we have ended the year in a very strong financial position. This means that we are now able to restart our plans for a new Inpatient Unit and Day Hospice to ensure that our facilities are fit for purpose and fit for the future.

2021/22 is a special year for Overgate as we celebrate our 40th Anniversary. In September 1981, the nurses at the Hospice were preparing to welcome their first patient and 40 years on, we are still here, caring for Calderdale. The opening of the Hospice was only possible after the Calderdale community rallied to raise the money to open the doors and provide this haven for terminally ill local people.

It is therefore poignant that 40 years on, after the most difficult year in our history, the Hospice is still open because of you, our wonderful community. Your dedicated support never fails to overwhelm everyone at the Hospice. As we both join the team at Overgate, as the new CEO and Chair, we are incredibly proud to be part of something truly inspiring and look forward to leading this wonderful charity into the next 40 years.

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Catherine Riley
Chair of the Board of Trustees
Alison Harwood
Chief Executive
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2

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Over 700 volunteers Employ 125 staff More shops £0.7m Income raised from our shopsand lottery
New unit
16 BED
Moneywe raise
across
retail outlets Calderdale
and events Our Future
Develop &
Calendar of activity £2.3m
13 Our Community strengthen services (by our community)
Total money raised
Partnership & engagement
Shops
Your Kindness
funded?
How are we
Investment Lottery
Legacies
1% 3% Emergency
Other Grants 10% 20% Covid Funding
7%
Over 4% 9% Retail
11,000 Other income 18% 28%
people and their families
cared for since we opened Registered Charity Number 511619
adults living with
Calderdale’s only hospice caring for life-limiting illnesses Funding
Government Donations/ fundraising
Our value in Calderdale
Inpatient Unit Health & wellbeing support 244 Patient admissions to the Inpatient Unit last year Because you care, we can
12 beds including 1 Respite bed Day Hospice
Caring since 1981 32% of our patients are discharged
Activity info
4,244
contacts with Day Hospice Patients during the Pandemic
Phone call/video
£4.5m Yearly cost
Our Care
cost
Running
Holistic care Counselling Chaplain
Social workers Physiotherapists
patient-centred We appreciate the little things that matter Patient & Family Support Team Occupational Therapist
Our average admission wait time is 24 hours Complementary therapists £12,300 Daily cost
16%
£
£
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3

Trustees Strategic Report

Our Mission

We are an independent charity that aims to improve the quality of life for adults in Calderdale with a life limiting illness.

Our Philosophy of Care

Our philosophy of care is centred on the patient. We respect individuality and each person’s dignity and right to privacy. We care for the whole person – their physical, emotional, spiritual and social needs and goals. Our care includes support for their families and carers through an individual’s illness and into bereavement. We care for people during the advanced stages of all life limiting conditions including cancer, heart failure, lung, kidney and neurological diseases.

We value:

Our Strategy

This year has been significantly challenging for Overgate Hospice and the community we serve. The impact of the Covid-19 pandemic has been far-reaching, and we are only now beginning to understand its longer-term impact on our way of life, and the care we provide. Teams across Overgate had to respond quickly to the emerging situation both in how we delivered safe care and how we raised funds. Our shops were forced to close in line with the government’s instructions and to ensure we safeguarded our financial position, we utilised the government’s job retention scheme.

We fully expected this to have a significant impact on the progress we would make against our five-year strategic plan. However, the response of our staff and our communities was phenomenal. This means that we remain in a good position to achieve the ambitions agreed in our strategic plan.

We continue to make progress with our plans to develop and build a new Inpatient Unit. Our strategic plan recognises that regional and local changes are taking place within health and social care and we have strengthened our voice at these levels. In line with the ambitions set out by Hospice UK to transform hospice care across the country, we continue to extend our reach and respond to the needs of our diverse local communities. This is being done through partnership working with local health and social care professionals and by working directly with our communities. Our strategic aim remains to identify where our specialist skills can make a positive impact on people living with life limiting illnesses.

We know that we cannot directly provide care for all dying people in Calderdale and therefore recognise the value in sharing our expertise, knowledge and skills more widely to enable a greater number of people to benefit from hospice care in the community. Our plans include our role in influencing, training and educating local health and social care professionals to help local services meet the growing demand for end of life care in Calderdale.

How much we can deliver is very much dependent on the funding we receive and we are very aware of the potential financial risks resulting from the economic impact of the pandemic. The Board of Trustees and the Senior Leadership Team ensure that we have robust governance arrangements and strong financial management to make sure we remain sustainable and resilient for the long term. We also ensure that we share good practice and learn from others.

Each year our strategic plan is supported by a more detailed annual plan, which sets out the actions we will take in the short term to achieve the overall strategy.

The lasting impact of the pandemic means that it remains more important than ever that we keep our plans under review to ensure we respond effectively to the challenges and opportunities this presents.

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Our Strategic Objectives

1 2 3 4 5 Service Facilities Partnership & Workforce Income Development Engagement Generation

Service Development

Our objective is to seek and explore ways in which the Hospice and hospice care can reach more people in Calderdale.

Key Achievements in 2020/21

Future Plans for 2021/22

Our Facilities

Our objective is to improve the experience for patients, families and their carers, staff and volunteers by developing and designing facilities fit for the future as well as ensuring they are inclusive of our diverse local population.

Key Achievements in 2020/21

Future Plans for 2021/22

5

Partnership and Engagement

Our objective is to actively seek and drive improvement in local end of life care partnerships by developing an integrated model of care.

Key Achievements in 2020/21

Future Plans for 2021/22

Our Workforce

Our objective is to continually develop and inspire our staff and volunteer workforce by having an integrated approach to workforce planning.

Key Achievements in 2020/21

Future Plans for 2021/22

6

Income Generation

Our objective is to continue to raise enough funds to sustain our current and future services, and ensure they are spent wisely with our aims and values at the core of all expenditure decisions.

Key Achievements in 2020/21

Future Plans for 2021/22

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Impact of our Services

Inpatient Unit

In 2020/21, despite the global pandemic, our Inpatient Unit continued to provide palliative care to the Calderdale community. We have successfully adapted our care to ensure that all infection control measures were followed whilst still maintaining our exceptional level of care. Our staff and visitors have successfully adapted to the discomfort of PPE (Personal Protective Equipment) and regular Covid testing. The team has maintained the highest standards of compassionate care despite the communication barriers of PPE.

Throughout the pandemic, we have navigated the fast-changing government guidelines whilst ensuring that families could continue visiting their loved ones, doing everything we could to ensure no one died or lived their last moments alone.

We continue to provide holistic care, paying special attention to the patient’s spiritual and social needs. Fulfilling patient’s wishes remains a large part of the care we give and we have continued to go above and beyond for our patients during this difficult year.

We have had the privilege of organising a number of special celebrations for our patients including a lockdown birthday party for a patient’s young child. We also organised a small wedding ceremony at the Hospice for a couple whose wedding had been cancelled due to the pandemic, allowing the bride’s terminally ill father to fulfil his wish of walking his daughter down the aisle.

With so many of these special moments, we are so grateful to our local community who help us to make this happen.

The care was second to none. When my wife entered Overgate she felt safe and it was the first time for a long time that she was comfortable and pain free. My wife passed away with dignity. Everyone at Overgate made my family content in the knowledge that she left this world pain free.

I can think of no better place that my partner could have spent her final days. The care she received from the staff was wonderful, even at the end, when she was not responsive to anyone, they continued to speak to her and explain what they were doing. Utter care and respect to the very end.

Staff were excellent, patient, robust when they needed to be and very sympathetic. The care and affection they showed to my father truly moved me!

Everyone at Overgate is hardworking and very caring, it must take a special kind of person to do the work you do every day. I can’t praise them enough or thank them enough for the care and compassion they showed to my husband and our family.

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Day Hospice

In March 2020, as the effects of Coronavirus reached our community, Overgate Hospice was forced to close the doors of our Day Hospice. Our Day Hospice service is an integral part of the care we offer at Overgate. It enhances quality of life for patients by helping maximise independence through engaging activities and therapies and provides personalised care in a relaxed environment. It also offers the opportunity for patients to meet other people who are going through a similar experience enabling them to share concerns in a supportive environment.

With so many of our patients who normally attend being in the ‘vulnerable’ category, it was important that they shielded to keep themselves safe. In the first few weeks of lockdown, the Day Hospice team got in touch with each patient via telephone to check on their symptom control and general wellbeing. However, it soon became clear that many of these people were missing the social interaction of Day Hospice and beginning to suffer from isolation and increased anxiety about their illness.

Our Day Hospice team quickly piloted a Virtual Day Hospice service, utilising Zoom to bring our patients together in small groups to offer them a range of virtual therapies as well as improving their general wellbeing with social interaction. We know that this service has been invaluable to many of our patients and provided a vital lifeline for them during an incredibly difficult time.

As our virtual service developed throughout the course of the pandemic, we also launched an outreach programme to support the people in our community who were unable to access these digital sessions. This work has seen some of our nursing staff providing direct care and support in patient’s own homes, keeping them safe.

Generous grant funding from a number of trusts and foundations have allowed us to purchase technology to support this ongoing virtual service as well as funding ‘Keep Busy Boxes’ for each of our patients. These boxes were personalised to each individual’s interests and were filled with a variety of activities to keep them active during the long periods of lockdown.

Whilst we are incredibly proud of the innovative work we have done this year, we recognise the need to re-establish our face-to-face services as soon as it is safe to do so.

My mum receives so much help and support from the zoom meetings that she participates in, it’s a real life line for her, which she thoroughly enjoys and I really can't thank the staff enough for their ongoing support.

I want to say a huge thank you to everyone at Overgate Day Hospice. Recently I have seen a few faces in our house, albeit under masks and visors, aprons, and gloves. I can’t thank you all enough. The support from each of you is beyond words. The care, compassion, fun, and deep conversation has lifted me and given me the space to talk about everything. Thank you.

As someone who is classed as vulnerable, the Zoom meetings are invaluable. It really opens up the ability to safely interact with others.

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Patient and Family Support Team

This year our Patient and Family Support Team have embraced new ways of working to continue to provide holistic care to both the patients in our care, as well as their loved ones. Our PFST includes a Chaplain, Social Workers, Physiotherapist, Complementary Therapists, Psychotherapists, Volunteer Counsellors and an Activities Coordinator.

During the pandemic, whilst visiting to our Inpatient Unit has been restricted, our PFST has increased their support to our patients, offering a range of vital services as well as companionship and guidance.

A number of our services quickly moved to digital platforms, including virtual counselling sessions, to ensure that those already struggling did not lose this vital support during this period of increased isolation.

As the effects of Covid-19 were felt across our entire community, Overgate worked with the Calderdale Clinical Commissioning Group to establish a temporary ‘Hear for You’ Covid-19 support line. This service provided telephone support seven days a week to anyone in Calderdale who was affected by the pandemic.

A number of our group support sessions were re-established virtually and continued to support patients and their families. We also launched a new virtual group session, ‘Spiritual Space’, to offer additional spiritual support to those who felt it may benefit them.

Our PFST has also provided essential support to our staff throughout this turbulent year.

Now I have completed my counselling sessions, I daily think about the stories that helped me, and also the words that gave me freedom. My counsellor’s voice is always with me – comforting, supporting, encouraging, and challenging me. I am forever grateful to the counselling service and our amazing hospice.

Education & Training

We remain committed to delivering a programme of education, training and communication to all health and social care professionals across Calderdale to improve the care our community receives.

This year, the delivery of this programme of education changed dramatically as demand increased and our usual training sessions were forced to move to digital channels. We successfully launched a YouTube channel allowing health and social care professionals in Calderdale to access a suite of training videos to support the increased level of care being delivered in the community during the pandemic.

We have successfully launched a programme to train Community Equality Champions, working in collaboration with St Gemma’s Hospice and Wakefield Hospice, who will help us to ensure consistent and equitable access to hospice care for all in our community.

As care homes continued to struggle with the impact of Covid-19, we were asked to share our skills and expertise and cascade our Verification of Expected Death training to registered nurses working in care homes across Calderdale. Every care home in the local area accessed this training meaning we now have over 200 registered nurses in Calderdale who can verify death. This means that these nurses can make the official confirmation that someone has died at home, without waiting for a doctor to visit, so that families can make arrangements and receive care and support in a timely way.

Yesterday was very well received, you were awesome. Everyone deserves to have someone like you as part of their care. We all got a lot out of the session, especially the great examples of phrases and ways of starting these conversations.

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“Yesterday’s training was a great
success, thank you for your time
and your great session.”
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Volunteering

Overgate Hospice wouldn’t be the same without our army of loyal volunteers and their support hasn’t wavered throughout the pandemic.

As our shops were forced to close and we limited numbers of people entering the Hospice to keep our staff and patients safe, we were forced to make the difficult decision to ask most of our volunteers to stay at home and suspend their volunteering roles. We made this decision as so many fell into the vulnerable categories and we needed to keep them safe during this time, but this didn’t stop our volunteers wanting to help in any way they could. Many started fundraising in a myriad of ways; running an online art auction; publishing poetry and cookery books; sewing, delivering leaflets; collecting PPE for our front-line team to wear and much more!

When the restrictions started to lift, the majority of our volunteers eagerly returned but we also continued to welcome new volunteers from the Calderdale community wanting to help their local hospice. We have been overwhelmed by the flexibility shown by our volunteers who have adapted to new roles and new ways of working to continue to support the care we provide.

We continue to celebrate the increasing diversity amongst our volunteer workforce with our youngest volunteer being 14 and our eldest being 92, as well as over 15 ethnic backgrounds being represented.

We have over 700 volunteers at Overgate and each one plays a vital role in ensuring the care we give to our community, continues. Without them this year, the Hospice has not quite been the same but we prioritised their health and safety to ensure that when our services and fundraising return to normal, they are ready to join us.

I love meeting other volunteers and different customers and hopefully helping Overgate. I feel I am making myself useful during my retirement.

It is a privilege to meet patients and their families. I always receive a warm welcome from the staff in the varying departments.

Volunteering has helped me gain confidence and a sense of pride from doing a tiny bit to help out a local charity.”

What a wonderful place the Hospice is, I love every minute being a volunteer.”

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Raising Funds

We are very proud that all our services are provided free of charge. However they are not free of cost. Every year we need to raise £4.5million to enable us to provide care to our community. The Fundraising and Retail Teams, supported by our wonderful volunteers, are crucial in ensuring we can continue to offer care to patients and their families.

Fundraising Team

The Covid-19 pandemic had a huge impact on our fundraising campaigns and events. At the beginning of April 2020, the country was in the middle of the first lockdown and it became clear that we would need to be more innovative than ever to continue raising the money needed to keep the Hospice doors open to patients.

The community quickly responded to the crisis and threw their arms around their local hospice, coming up with new and inspiring ways to raise money and support Overgate through this tough time. We saw everything from Zoom quizzes, shaved heads, and Facebook raffles to sponsored challenges and karaoke competitions! We were overwhelmed by the outpouring of support.

Inspired by the community, the Fundraising Team launched an emergency appeal to help bridge the gap in income. As the news was filled with images of frontline staff struggling to work in difficult conditions, we asked our community to support the Hospice and donate to our Support A Nurse Appeal. An incredible £68,000 was received in donations in support of the work our nurses and wider Hospice teams provided throughout the pandemic.

As we shared stories from the Hospice about the impact the pandemic was having on our income, a group of local, like-minded businesspeople wanted to help. They came together and, working with the Income Generation Teams, launched the Emergency Corporate Appeal, asking the Calderdale business community to make a minimum donation of £1,000 to support Overgate. The support flooded in and we were overwhelmed by the response with 87 companies and businesspeople donating a staggering £238,000.

As summer approached and restrictions began to lift, we were able to hold a number of events. The Fundraising Team worked tirelessly to ensure these events were Covid-19 secure and our staff, volunteers and supporters were safe. These events included a team of 88 taking on the Yorkshire 3 Peaks and over 53 teams attending our Golf Day. It was wonderful to be back in the community, meeting the incredible people who do amazing things to support the Hospice.

As the year went on however, it became clear that our mass participation events would not be able to take place. This was a devastating blow to both the Hospice team and our supporters who join us each year to take part in our Colour Run and Midnight Walk but we were determined to ensure these supporters could join us in some way. Our Colour Run became a ‘virtual event’ and we were delighted to see (via Facebook) hundreds join us and get colourful for Overgate. We re-badged our Midnight Walk as Steptember and asked our community to join us throughout the month of September and take on one (or more) of our previous midnight walk routes in their own time. The streets of Calderdale were filled with teal Steptember t-shirts all month and you couldn’t go far without bumping into someone taking on a route. These events are usually two of our biggest fundraisers of the year and whilst they didn’t raise their usual amounts, our walkers and runners raised a wonderful £42,000.

Throughout the year, as so many of our usual fundraising activities were cancelled, we asked the community to become a Hospice Hero at Home, taking on their own challenge to support the Hospice. From sponsored silences and cycling challenges to marathon runs and even a paddleboarder navigating our local canals dressed as Where’s Wally; you name it, our wonderful supporters did it!

Despite the challenging year for schools, we continued with our objective of engaging our local school community. Many school children sent messages of support to our team throughout the pandemic and as Christmas approached, our Community Fundraiser encouraged them to join in with our Reindeer Run. This event brought some much-needed light relief to schools and over 7,611 children took part, running around their school playgrounds in their class bubbles dressed as reindeer! 35 schools and nurseries took part and raised an incredible £73,000.

The Fundraising Team with the support of the community organised different income generation opportunities in 2020/21, and the total fundraising income raised during this year was £1.7million.

We continued to improve the supporter journey for anyone who engages with the Hospice. Improving a supporter’s journey means that we ensure that any contact a supporter has with the Hospice is a positive one; this can be anything from a smile as they enter the Hospice to ensuring any thank you they receive is personal and timely. By ensuring our supporters feel valued, we hope they will continue to support the Hospice in future years and share their positive experience with friends and family.

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Grant funding continues to be an important source of income generation for the Hospice, not only to support core running costs but to help us introduce new services and support more patients. Details of all the Trusts and Foundations that have supported us this year can be found on page 53.

Calderdale’s Community Foundation has provided vital support to the Hospice throughout this incredibly tough year. Grants totalling £20,991 have supported the cost of providing vital PPE for visitors, meaning patients could have loved ones at their side in their final days of life. The generous funding has also supported Virtual Day Hospice activities for patients in the community who were forced to isolate to stay safe. This provided help and support that otherwise would not have been available to these people. Counselling sessions were also funded for people living with a life limiting illness, as well bereavement counselling for grieving families. These sessions helped with practical and emotional support during a time of increased isolation.

I would just like to praise your staff and the lengths they are going to helping sufferers and their families cope with their illnesses, plus the added complications given the current pandemic. My mum receives so much help and support from the Overgate team, it’s a real lifeline for her, which she thoroughly enjoys, and I really can't thank the staff enough for their ongoing support. - Relative of an Overgate Hospice Patient

The National Lottery Community Fund generously donated £30,490 to launch our Virtual Day Hospice services. This service has been invaluable to patients in our community living with life limiting illnesses. By providing a range of support sessions, activities, games, and quizzes online we have helped people feel less isolated and increased access to a range of services.

It’s good to still be able to have some kind of contact, not only with staff, but also with other patients and carers. Especially with the current situation, when people can feel so alone and scared of what the future holds. I honestly feel that having virtual sessions with Day Hospice has stopped me from physically and mentally declining into a spiral of loneliness, hopelessness and isolation; it’s helped – beyond words! - Virtual Day Hospice Patient

In 2019/2020 we launched our plans to raise the money needed to fund the building of a new Inpatient Unit and Day Hospice, however the uncertainty caused by the pandemic forced us to put these plans on hold. The need for this redevelopment project has only grown over the past year and due to the financial success in 2020/2021, we are delighted to be able to relaunch the appeal in the months to come. Our Volunteer Development Board, led by our Capital Appeal Team, will begin creating links with supporters and charitable organisations to raise funds for this huge project.

Legacy income decreased in 2020/21 from £853,000 in 2019/20 to £612,000. Gifts in wills are an important part of our income generation and we are very honoured when our supporters leave us a gift which helps to secure the future of our specialist care for local people for many years to come.

We continue to be inspired by the incredible support we receive from all corners of our community. It is only through their dedicated generosity that we are able to continue to care for our patients and their families. Thank you.

Our Fundraising Approach

We fundraise ethically and do not carry out telephone asks, cold calling or door to door fundraising. When we write to people, we contact those that have supported the Hospice previously and who we believe want to hear about the Hospice’s key developments and future fundraising. We always give an opportunity for recipients to opt out of future contact from us and we follow the latest General Data Protection Guidelines.

We have signed up to the Fundraising Regulator and follow their guidelines throughout our fundraising practices.

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Overgate Hospice Support Ltd

Overgate Hospice Support Ltd (OHS) is our retail trading ‘arm’ which includes all of our charity shops and our lottery. Like the whole retail sector, OHS has been severely impacted this year as a result of the pandemic and subsequent lockdowns.

All of our 13 charity shops were first forced to close at the end of March 2020 and the last year has seen a further two periods of compulsory closure.

Despite this, our Retail Teams have done everything possible to continue to support the care being provided at the Hospice. Following each of the lockdown periods, our retail staff worked tirelessly to prepare each shop for reopening, implementing a wide variety of new measures and ways of workings to ensure compliance with the fast-changing government guidelines. This included the installation of screens at tills, implementing one way systems, limiting customer numbers and wearing PPE.

Our charity shops rely on the support of a huge team of volunteers and this year has been no different. Despite these changes and the disruption to their normal ways of working, many of our volunteers returned to their roles with vigour to sort through mountains of donations and serve queues of customers. We are so grateful for their continued support during this difficult year.

Whilst our shops were closed, and the concern for the financial impact of this grew, we utilised the government’s Job Retention Scheme and Covid-19 Support Grants to limit this impact. A number of our shop’s landlords were able to provide us with a period of rent relief and we were very fortunate to receive £240,000 from our business loss insurance policy.

Our Retail Team also quickly got to work looking for new and innovative ways to raise money. We utilised social media to sell donations to our local customers, offering a click and collect service and developed our eBay shop for our national and global customers. We will continue to develop these new opportunities further in the years ahead as we work to diversify the way OHS raises money. We also set up donation points across Calderdale to enable our supporters to drop donations off with us safely.

The Hospice Lottery continues to provide much needed, regular income and we have worked hard to increase this during 2020/2021. As our fundraising events and campaigns were cancelled and our shops shut, our community chose to support us in a different way and the number of lottery players has increased steadily. We are grateful to each lottery member for helping to raise £157,000 This year.

Despite the significant challenges we have faced during this turbulent year, OHS has still achieved a good profit and donated a substantial £365,000 to the charitable works of the Hospice in 20/21.

We remain committed to the growth of OHS in order to support the charitable work of Overgate Hospice. As the Hospice works to expand our reach and improve access to our services in 2021/22, this will come at an increased cost. In the coming year we will launch our OHS strategy to enable us to increase our income to support this vital work.

OHS could not operate without the dedication and passion showed by the retail team, including the incredible support of our volunteers. Their commitment during this challenging year, and the support of our loyal customers, means we continued to raise fantastic levels of income from our shops to ensure the Hospice’s services can continue.

Support Services

We could not run the Hospice without our support services, staff and volunteers working behind the scenes, who, as if by magic, make sure that things are in the right place at the right time.

These include:

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A

Quality Account

The aim of the Quality Account is not only to look at service developments and improvements in our care, but to review and provide evidence on the achievements we have made over the previous year. As a Hospice we are committed to ensuring our services meet the needs of our patients and their families and that we are responsive to the changing needs of the Calderdale Community

IPU 2016-17 2017-18 2018-19 2019-20 2020-21
244
Admissions 253 261 279 275
Mean length of stay (days) 12.3 12.0 11.0 12.0 11.6
% patients discharged 42% 34% 33% 34% 33%
% of patients with diagnosis of
cancer vs non-cancer diagnosis
Day Hospice		 72% vs
28%
2016-17		 79% vs
21%
2017-18		 73% vs
27%
2018-19		 77% vs
23%
2019-20		 81% vs
19%
2020-21
1409
Total attendances at all services 2274 2135 2982 3875
Drop-in attendances Service not
available		 198 (part
year only)		 1120 1525 539
Breath of Fresh Air
attendances		 140 116 120 331 N/A
% of patients with cancer vs
non-cancer diagnosis
IPU		 46% vs
54%
2016-17		 56% vs
44%
2017-18		 72% vs
28%
2018-19		 71% vs
29%
2019-20		 50% vs
50%
2020-21
37
Number of falls Inpatient and
Day Hospice		 41 39 34 48
Number of new pressure ulcers
per 1000 occupied bed days		 9.5 7.1 7.4 9.1 11.1
Infections (none of which were
acquired at the Hospice)		 8 6
(One infection became
apparent after admission
but was acquired
before admission)		 3 2 4
Safeguarding Alerts to
Calderdale Council		 2 5 7 0 1
DoLS Authorisations 6 5 5 5 8
Medicine Incidents
(per 1000 occupied bed days)		 4.3 5.1 8 10 3
Concerns 1 Formal Complaint
- Resolved		 1 Formal Complaint
- Resolved		 0 1 Formal Complaint
- Resolved		 1 Formal Complaint
- Resolved
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Risk Report

The key strategic risks during 2020/21

The Covid-19 pandemic presented us with additional strategic risks during 2020/21. As part of our commitment to providing good quality and effective care for patients, supporting our staff and volunteers and providing a safe environment for everyone, we have robust risk management systems and processes in place to identify, mitigate and manage risks.

We recognise that it’s not possible to eliminate all risk, but our aim is to minimise it wherever possible and ensure that safe, effective patient care remains paramount. We do this through a pyramid approach, where risks are managed within departments and escalated as necessary using a risk decision matrix.

The risk registers are regularly reviewed and updated at each Board, Sub-committee, Senior Leadership Team and Operational Leadership Team meetings.

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Risk Risk Mitigation
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Challenges in maintaining and developing services
alongside the capital appeal and redevelopment.
Insuffcient funding to redevelop the Hospice site
including a new Inpatient Unit.
The signifcant increase in running costs in years six
and seven (once redevelopment is complete)
widening the gap between income and expenditure
in the fnancial plan.
Medical recruitment will not be flled and will leave
vacancies within the team.
Registered nursing staff		 Five year fnancial plan approved and will be reviewed
annually as part of the budget setting process.
Additional funding secured from Calderdale CCG and
NHS England. Income Generation Strategy (Income
Plan) developed to explore new business
opportunities to further increase our income. Agreed
to appoint a Development Manager to identify new
sources of income.
Capital redevelopment project, including all costs
approved. Capital Development Appeal Board in
place. Additional staff appointed to the Capital
Appeal Team. Capital Appeal Recognition Policy
approved. Proportion of surplus achieved in 2020/21
agreed to be put into capital appeal fund.
Income Generation Strategy (Income Plan) in place.
Agreed to appoint a Development Manager to identify
new sources of income.
Pay structure being reviewed for all roles across the
Hospice, including benchmark data from other
hospices. Approved clinical strategy and clinical
development plan.
Pay structure being reviewed for all roles across the
Hospice, including benchmark data from other
hospices. Approved clinical strategy and clinical
development plan in place.

17

Risk Risk Mitigation
Digital Strategy agreed. Funding identifed to support
digital development over the next 3 years.
Risk
Outdated IT systems may not be supported
increasing our risk of cyber-attack.
Impact of Coronavirus on the operational running of
the Hospice and income generation.
Overgate Hospice Support LTD.
Risk Mitigation
Strengthen retail infrastructure to ensure sustainability
of current income levels and deliver an increase in
income. New online retail opportunities online
developed. Development OHS Strategy
Additional infection prevention and control measures
put in place including increased levels of personal
protective equipment; testing; reduced levels of
visiting. Held emergency fundraising appeals and
paused capital appeal fundraising activity.
Implemented new ways of virtual fundraising.
Challenging retail environment.
Shop rate relief changed from mandatory to
discretionary.
Increased costs included in 2020/21 and 2021/22
budget forecasts.

18

**1 il

Statement of Trustee Responsibilities

The trustees (who are also directors of Overgate Hospice for the purposes of company law) are responsible for preparing the trustees’ report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards including FRS102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and the group and of the incoming resources and application of resources, including income and expenditure, of the charitable group for that period. In preparing those financial statements the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and the group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the trustees are aware:

Approved by the Board of Trustees on 28th September 2021 and signed on its behalf by

Victoria Atkinson – Trustee & Treasurer

20

Structure Governance and Management

Overgate Hospice is a charitable company limited by guarantee and a registered charity in England and Wales. It was set up under a Memorandum of Association which lays out the objects and powers of the charity and it is governed by the Articles of Association.

Our governance arrangements are regularly reviewed to ensure they reflect current legislation and support the strategic ambitions for the hospice in the future.

Board of Trustees

The charity is governed by a Board of Trustees who are responsible for the strategic direction of Overgate and monitoring the performance of the Hospice to ensure the charitable funds are used appropriately. The Articles of Association allow for not less than five and up to 15 Trustees, who are also Directors under company law.

Trustees’ term of office is three years and they are eligible for reappointment for up to a further two terms of three years. The Trustees do not receive any benefit from the charity and all are required to complete an annual declaration of interests, gifts and hospitality.

The Trustees who have served during the year are set out on page 26.

The Board of Trustees meet at least six times a year to review performance in line with the strategy and annual plan, review financial and non-financial management information and to approve key decisions and business cases as they arise. In addition to the Board meetings, the Board have a minimum of two Board Strategy and Development days.

The Board is supported by six sub-committees;

The Board and each of its sub-committees have terms of reference which set out their roles and responsibilities.

Trustee Appointments and Induction

The Trustees are all volunteers with a range of skills, experience and backgrounds. When we identify a skills gap or a need for succession planning, we adopt an open recruitment process highlighting the skills we are looking for. Each new Trustee has a formal induction programme to familiarise them with all aspects of the hospice governance, strategy and operations. In addition, Trustees are required to complete relevant online mandatory training and there are formal annual review meetings with the chair or vice-chair. Trustees are also encouraged to support Overgate’s internal and external activities to enable them to meet staff, volunteers and service users informally.

Senior Leadership Team

The Board delegates the operational management of Overgate Hospice and Overgate Hospice Support to the Chief Executive and the Senior Leadership Team.

A Scheme of Delegation clarifies the responsibilities reserved for the Board and those delegated to Board sub-committees and the Senior Leadership Team.

21

Remuneration

Ensuring that there is a fair and transparent pay structure in place is key to being able to attract, retain and support our staff. The last review of the pay structure including our approach to agreeing pay awards and our pay principles was completed and approved in May 2019.

On an annual basis the Human Resources subcommittee reviews a number of specified external factors, including benchmarking from other hospices and general economic trends, to determine an appropriate allocation of funding required for pay reviews. The Finance and Income subcommittee considers this level of funding when drafting the annual budget, with the Board having the final decision on any increased remuneration expenditure. The Human Resources subcommittee is responsible for overseeing the methodology for awarding pay increases, in line with the agreed principles.

Consideration of public benefit is a key factor in Board decisions.

Overgate Hospice provides direct benefit to local patients and their families enabling them to access specialist palliative care. It also provides education and training about high quality end of life care to professionals working across Calderdale, thereby helping patients and their families indirectly. In addition, the Charity provides employment and volunteering opportunities that offer individual and wider social benefit to the Calderdale community. The Board is aware of the Charity Commission’s guidance in relation to Public Benefit. This report indicates how our activities have delivered public benefit in 2020/21.

The Board, consisting of the trustees, is responsible for the management of the business of the Charity and for exercising its powers in pursuit of its charitable objects. All trustees give their time voluntarily and receive no benefit from the Charity. All trustees were required to complete and sign an annual declaration of interests and of any relevant gifts received during the year.

Statement of Disclosure

The Trustees have taken all necessary steps to make sure they are aware of any relevant audit information and to establish that the auditors are aware of that information. As far as the Trustees are aware, there is no relevant audit information of which the charity’s auditors are unaware.

22

Reserves & Investments

Our investments are managed on a discretionary basis on behalf of the Trustees by Investec Wealth and Investment within the parameters of an agreed policy. Funds are invested with the balancing objective of providing both income and long-term growth, with provisions to allow sufficient flexibility for Overgate to effectively manage its cashflow. Investec Wealth Management and Investment understand the objectives and ethos of Overgate Hospice and the investment policy requires it to advise the charity should any potential investments be at odds with the ethos. During 2020/21 the total return on investments including dividends and interest was £40k (£42k in 19/20).

During the year the Trustees have reviewed the policy for holding reserves. Our objective was to determine the amount of reserves required to minimise risk and safeguard the long term future of the Hospice for the benefit of the patients and their families and to then ensure that any surplus reserves were designated for the strategic priorities of the Charity.

Restricted funds, endowment funds, previously designated funds and general funds held as fixed assets were excluded from the calculations.

The Trustees concluded that it is prudent to hold 12 months of charitable activity expenditure as a general reserve, at 31/3/21 this equates to £2.7 million.

We know that our financial position in 2021/22 will continue to be impacted by the Covid-19 pandemic and in particular the lockdown measures put in place to reduce the spread of the virus. This will continue to impact on our ability to generate income through our shops and fundraising events. We know a challenging year lies ahead but we are also taking prudent steps to minimise expenditure where this will not impact on our ability to deliver services and raise funds in different ways.

During the 20/21 year we undertook a review of our reserves and as a result have designated funds towards a number of key strategic objectives including a digital transformation project and our capital redevelopment. We have also designated reserves to a legacy equalisation fund which will protect the Hospice in future years should legacy income decline.

The balance of the general reserves has been designated to the Capital Redevelopment Project and adds to the brought forward designated fund of £1.0m resulting in a balance carried forward of £3.1m, of this, £1 million has been allocated to support the purchase of adjacent property and land as part of the the redevelopment.

23

Financial Review

We started the 2020/2021 financial year extremely concerned that the Covid-19 pandemic would have a significant adverse impact on the financial results for Overgate Hospice. It has certainly been an extraordinary year but thanks to amazing community support together with government support including the job retention scheme and Covid grants we have ended the year with a financial surplus.

We do however anticipate that the 2021/2022 year will be financially challenging, as the impact of the pandemic on our retail shops and fundraising events continues and our running costs increase as we try to reach more people that need our services in the Calderdale area.

Income

During 2020/21 our income was £6.0m compared with £5.4m for the previous year. Through the generosity of local people, we received £1.9m in legacies and donations compared with £1.7m for the previous year. There was a decrease of £241k in legacies which totalled £612k for the year. Our donations totalled £1.3m, an increase of £426k and includes the donations from our emergency appeals which were launched to combat the financial impact of the Covid-19 pandemic. We also raised £429k from fundraising activities and despite the pandemic this was a decrease of only £94k compared with the previous year.

Overgate Hospice Support Ltd, our trading arm which runs our Overgate shops, generated income of £528k compared to £1.27m in the previous year, but this was to be expected due to the shop closures during the lockdown periods in 20/21. Our lottery continued to make an important contribution to our income and generated £157k, which is an increase from the previous year’s £145k.

We generated investment income of £40k (2019/20 £42k). We also received grants totalling £828k (2019/20 £323k). This includes £141k support grants for our shops to support them due to lockdown restrictions related to Covid-19 and £262k Job Retention Scheme grant income. In addition to this to support the Hospice during Covid-19 we also received £598k from government grants which were facilitated by Hospice UK. This was in recognition of the Hospices support to the NHS during the pandemic.

We continued to receive a significant contribution of £1.07m from the Calderdale Clinical Commissioning Group (CCCG) towards our running costs (2020/21 £1.07m). This equates to 18% of our overall income.

Our remaining income came from areas such as catering, VAT refunds and other miscellaneous sources.

Expenditure

Overall expenditure for Overgate and its trading subsidiary was £4.5m compared with £4.6m in 2019/20. Our expenditure on providing charitable activities was £2.87m an increase from £2.76m in 2019/20. Expenditure on raising funds decreased to £1.6m from £1.79m in 2019/20. Our fundraising expenditure consists mainly of the costs of running our retail shops and other trading activities of £980k (£1,070k in 2019/20), and raising donations and legacies of £611k (£711k in 2019/20)

Overall Position

A surplus of £1.7m (2019/20 £0.8m) was achieved for the financial year. This was predominantly as a result of the generosity of donations and legacies received in the year, together with significant increased grant income as a result of Covid-19. Costs were also carefully controlled during this period of uncertainty. This leaves the hospice in a very good financial position moving into 2021/22. During the 2020/2021 year we undertook a review of our reserves and as a result have designated funds towards a number of key strategic objectives including a digital transformation project and our capital redevelopment.

We know that our financial position in 2021/22 will continue to be impacted by the Covid-19 pandemic and in particular the lockdown measures put in place to reduce the spread of the virus. This will continue to impact on our ability to generate income through our shops and fundraising events. We have therefore designated a reserve fund to cover any budgeted deficit for 21/22. We are also taking prudent steps to minimise expenditure where this will not impact on our ability to deliver services.

However, the strong financial performance in 20/21 means that we are well placed to be able to be able to continue to provide excellent care and support for the people of Calderdale.

25

OVERGATE HOSPICE

(a company limited by guarantee)

LEGAL AND ADMINISTRATIVE DETAILS

Status

Registered Charity Number 511619 Company Number 1510521

Overgate Hospice 30 Hullen Edge Road, Elland, West Yorkshire, HX5 0QY

Bankers

Lloyds Bank plc Commercial Street Halifax HX1 1BB

Yorkshire Bank

16 Bradford Road Brighouse HD6 1RN

Patrons

K F Marshall O J Hirst C R Woodward B Whitaker

Auditors

Walter Dawson & Son 7 Wellington Road East Dewsbury WF13 1HF

Directors

V Atkinson (Treasurer) A Bradshaw (resigned 31 August 2021) S P Brennan (resigned 25 May 2021) A Cawdron (appointed 1 September 2021) N Chapman (appointed 1 September 2021) IGL Charnock (appointed 1 September 2021) J Crowther S Dent (resigned 25 May 2021) J Driscoll (appointed 1 September 2021) C S Dunne T J Jackson (resigned 25 May 2021) H Marshall V L Pickles C Riley SM Scott (appointed 1 September 2021) S Uka R R Unsworth (resigned 18 August 2020) J Wielgus

Investment Brokers

Investec Wealth & Investment Quayside House Canal Wharf Leeds LS11 5PU

A Harwood

26

OVERGATE HOSPICE (a company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF OVERGATE HOSPICE

We have audited the financial statements of Overgate Hospice for the year ended 31 March 2021 which comprise the Consolidated Statement of Financial Activities (including Income and Expenditure Account, the Consolidated and Parent Company Balance Sheets, the Consolidated Cash Flow Statement and the related notes to the financial statements on pages 31 to 49, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS102: The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISA’s (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the Charity in accordance with ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Charity's ability to continue as a going concern for a period

Our responsibilities and the responsibilities of the directors with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report other than the financial statements and our auditor’s report thereon. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report on that fact.

We have nothing to report in this regard.

27

OVERGATE HOSPICE (a company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF OVERGATE HOSPICE (continued)

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the Charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees’ Annual Report (including strategic report).

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibility of the trustees

As explained more fully in the trustees’ Responsibilities Statement set out on page 20, the trustees are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as they determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the Charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the Charity or to cease operations, or have no realistic alternative but to do so.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISA’s (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in aggregate, they could reasonably be expected to influence the economic decisions

28

OVERGATE HOSPICE

(a company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF OVERGATE HOSPICE (continued)

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

Our approach to identifying and assessing the risk of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

We assessed the susceptibility of the company's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

To address the risk of fraud through management bias and overide of controls, we:

In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to:

There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

29

OVERGATE HOSPICE (a company limited by guarantee)

INDEPENDENT AUDITORS' REPORT TO THE MEMBERS OF OVERGATE HOSPICE (continued)

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: www.frc.org.uk/auditorsreponsibilities . This description forms part of our auditor’s report.

Users of our report

This report is made solely to the Charity's members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity's members as a body for our audit work, for this report, or for the opinions we have formed.

Graham Atkinson FCA (Senior Statutory Auditor) For and on behalf of Walter Dawson & Son Chartered Accountants and Statutory Auditor 7 Wellington Road East Dewsbury WF13 1HF

30

OVERGATE HOSPICE

(a company limited by guarantee)

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES

(incorporating a consolidated income and expenditure account and statement of total recognised gains and losses)

FOR THE YEAR ENDED 31 MARCH 2021

Note Unrestricted
£		 Restricted
£		 Endowment
£		 Total
£		 2020
£
Income
Income from donations
and legacies:
Donations
Legacies
Grants
Income from other trading
activities:
Retailing
Lottery
Fundraising events
Investment Income
Total income from
generated funds
Income from charitable
activities:		 2
3
4
5
6
7		 1,255,876
612,349
442,647		 -
-
385,214		 -
-
-		 1,255,876
612,349
827,861		 829,768
852,950
322,867
2,310,872 385,214 - 2,696,086 2,005,585
527,859
157,102
429,356		 -
-
-		 -
-
-		 527,859
157,102
429,356		 1,268,552
145,427
522,869
1,114,317 - - 1,114,317 1,936,848
39,651 - - 39,651 42,117
3,464,840 385,214 - 3,850,054 3,984,550
2,179,179 - - 2,179,179 1,394,424
Total Income 5,644,019 385,214 - 6,029,233 5,378,974
Expenditure:
Cost of raising funds:
Expenditure on raising
donations and legacies
Expenditure on other trading
activities
Investment management
costs
Total expenditure on
raising funds		 611,000
979,971
9,251		 (120)
-
-		 -
-
-		 610,880
979,971
9,251		 711,384
1,070,224
10,115
1,600,222 (120) - 1,600,102 1,791,723

31

OVERGATE HOSPICE

(a company limited by guarantee)

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES

(incorporating a consolidated income and expenditure account and statement of total recognised gains and losses)

FOR THE YEAR ENDED 31 MARCH 2021 (continued)

Note Unrestricted
£		 Restricted
£		 Endowment
£		 Total
£		 2020
£
Expenditure on
charitable activities:
Inpatient Care
Day Care
Bereavement and family
support
Governance Costs
Total expenditure on
charitable activities		 2,380,984
262,299
45,265
9,840		 159,393
15,764
-
-		 -
-
-
-		 2,540,377
278,063
45,265
9,840		 2,460,162
268,529
26,469
9,080
2,698,388 175,157 - 2,873,545 2,764,240
Total expenditure 8 4,298,610 175,037 - 4,473,647 4,555,963
Net income for year before
investement gains/(losses)
and Taxation		 11 1,345,409 210,177 - 1,555,586 823,011
Tax charge for the year
Net gains/(losses) on
Investements
Net income for the year
Transfers Between Funds
Reconciliation of funds
Total funds brought forward		 12
15
18		 97
156,517		 -
-		 -
-		 97
156,517		 (14)
(71,385)
1,502,023
(9,625)		 210,177
9,625		 -
-		 1,712,200
-		 751,612
-
1,492,398
5,893,211		 219,802
1,028,334		 -
85,000		 1,712,200
7,006,545		 751,612
6,254,933
Total funds carried forward 18-22 7,385,609 1,248,136 85,000 8,718,745 7,006,545

There were no recognised gains or losses other than those shown above and there were no acquisitions or discontinued operations in either this or the preceding year.

Under the provisions of Section 408, Companies Act 2006 a separate statement of financial activities for the parent company alone is not required.

There were no movements on Endowment Funds during the year therefore no separate statutory summary income and expenditure account has been prepared.

The notes on pages 35 to 49 form part of these financial statements.

32

OVERGATE HOSPICE

(a company limited by guarantee)

CONSOLIDATED AND PARENT COMPANY BALANCE SHEETS AS AT 31 MARCH 2021

Group Group Charity Charity
Note 2021
£		 2020
£		 2021
£		 2020
£
Fixed assets
Tangible
Investment property
Investments
Current assets
Debtors
Short term deposits
Cash at bank and in hand
Creditors: amounts falling
due within one year
Net current assets
Provision for Liabilities
Deferred Taxation		 13
14
15
16
17		 1,359,878
703,610
1,102,557		 1,387,996
703,610
950,774		 1,329,694
703,610
1,102,558		 1,383,593
703,610
950,775
3,166,045 3,042,380 3,135,862 3,037,978
913,102
320,391
4,827,323		 1,300,529
314,235
3,274,449		 1,089,145
320,391
4,608,019		 1,570,605
314,235
2,894,355
6,060,816 4,889,213 6,017,555 4,779,195
(508,116) (925,048) (434,672) (810,628)
5,552,700 3,964,165 5,582,883 3,968,567
- - - -
Net assets 8,718,745 7,006,545 8,718,745 7,006,545
Represented by Funds:
Restricted and endowment
Restricted
Permanent endowment
Unrestricted
General funds
Designated funds
Revaluation reserve		 18
19
20 - 21		 1,248,136
85,000		 1,028,334
85,000		 1,248,136
85,000		 1,028,334
85,000
1,333,136 1,113,334 1,333,136 1,113,334
3,155,822
3,991,282
238,505		 4,690,178
1,036,407
166,626		 3,155,822
3,991,282
238,505		 4,690,178
1,036,407
166,626
7,385,609 5,893,211 7,385,609 5,893,211
Total funds 22 8,718,745
7,006,545		 8,718,745 7,006,545

Company Registration No. 1510521

Approved by the trustees on 28th September 2021 and signed on their behalf by:

Victoria Atkinson – Trustee and Treasurer

The notes on pages 35 to 49 form part of these financial statements.

33

OVERGATE HOSPICE

(a company limited by guarantee)

CONSOLIDATED CASH FLOW STATEMENT AS AT 31 MARCH 2021

2021 2021 2020 2020
£ £ £ £
Reconciliation of net incoming
resources to operating cash fows
Net incoming resources
for the year before investment
gains/(losses)
Investment income
Investment management
charges paid
Depreciation charge
Proft on disposal of fxed asset
Tax charge
Decrease/(Increase) in debtors
Increase/(Decrease) in creditors
Investing activities
Payments to acquire tangible
fxed assets
Payments to acquire new
investment funds
Payments to acquire investment
property
Proceeds on disposal of tangible
fxed assets
Net cash infow from
operating activities
Returns on investments
Interest received
Dividends received		 1,555,683
(39,651)
6,288
97,328
-
(97)
387,427
(416,835)		 822,997
(42,117)
6,350
98,423
4,817
14
(855,280)
632,054
15,357
24,294		 1,590,143 11,668
30,449		 667,258
(69,210)
(1,554)
-
-
39,651		 (45,336)
(196)
-
-
42,117
Net cash infow/(outfow) for the year 1,559,030 663,843
Analysis of change in cash
during the year
Short term deposits, cash and
bank balances
At 1 April 2020
Increase in balances		 3,588,684
1,559,030		 2,924,841
663,843
At 31 March 2021 5,147,714 3,588,684

34

(a company limited by guarantee)

OVERGATE HOSPICE

NOTES TO THE ACCOUNTS

1. Accounting Policies

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the

(a) Basis of Preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) – (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

The hospice meets the definition of a public entity under FRS 102. Assets and liabilities are initially recognized at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

(b) Legal status of the Charity

The charity is a company limited by guarantee and has no share capital. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. At 31 March 2021 there were 13 members (2020: 13).

The articles of association were reviewed and updated in the year to 31 March 2020, included in the revision is that the Charity no longer holds external members. All members of the charity are trustees of the charity.

(c) Going concern

The trustees consider that there are no material uncertainties about Overgate Hospice’s ability to continue as a going concern. The most significant areas of adjustment and key assumptions that affect items in the accounts are to do with estimating legacies receivable in these accounts. With regard the following year, the most significant areas of uncertainty of the charity are the level of donation income which needs to be raised each and every year and is covered in more detail in the performance and risk sections of the trustees’ annual report.

The financial statements consolidate the results of the charity and its wholly owned subsidiary Overgate Hospice Support Ltd on a line-by-line basis. A separate Statement of Financial Activities and Income and Expenditure Account for the charity has not been presented because the charity has taken advantage of the exemption afforded by section 408 of the Companies Act 2006.

(e) Fund accounting

Unrestricted funds are available to spend on activities that further any of the purposes of the charity.

Designated funds are unrestricted funds of the charity which the trustees have decided at their discretion to set aside to use for a specific purpose. The aim and purpose of each designated fund is set out in the notes to the financial statements.

Restricted funds are donations where the donor has specified they should only be used for particular areas of the hospice's work. The cost of raising and administering such funds are charged against the specific fund. The aim and use of each material designated and restricted fund is set out in the notes to the financial statements. Investment income, gains and losses are allocated to the appropriate fund.

Endowment funds arise when the donor has expressly provided that the gift is to be invested and only the income of the fund may be spent.

35

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

( f) Income

Income is recognised when the charity has entitlement to the funds, any performance conditions attached to the item(s) of income have been met, it is probable that the income will be received and the amount can be measured reliably. Where income has related expenditure (as with fundraising or contract income), the income and related expenditure are reported gross in the Statement of Financial Activities. Donations, grants and gifts are recognised when receivable. In the event that a donation is subject to fulfilling performance conditions before the charity is entitled to the funds, the income is deferred and not recognised until it is probable that those conditions will be fulfilled in the reporting period. Income from Gift Aid tax reclaims is recognised for any donations with relevant Gift Aid certificates recognised in income for the year. Any amounts of Gift Aid not received by the year end are accounted for in income and accrued income in debtors.

Income from NHS contracts, government and other grants, whether ‘capital’ grants or ‘revenue’ grants, are recognised when the charity has entitlement to the funds, any performance conditions attached to the grants have been met, it is probable that the income will be received and the amount can be measured reliably and is not deferred.

For legacies, entitlement is taken on a case by case basis as the earlier of the date on which:

the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor(s) to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution. If the legacy is in the form of an asset other than cash or an asset listed on a recognised stock exchange, recognition is subject to the value of the asset being able to be reliably measured and title to the asset has passed to the charity. Where legacies have been notified to the charity or the charity is aware of the granting of probate, and the criteria for income recognition have not been met, then the legacy is a treated as a contingent asset and disclosed if material.

Income received in advance for a future fundraising event or for a grant received relating to the following year are deferred until the criteria for income recognition are met.

Interest on deposit funds held is included on an accruals basis provided that the amount can be measured reliably by the charity. Dividends are recognised upon notification by our investment advisor of the dividend yield of the investment portfolio.

Sponsorship from events, fundraising and events registration fees are recognised in income when the event takes place. Lottery income is accounted for in respect of those draws that have taken place in the year. Trading income is recognised on point of sale for both donated and purchased goods.

(g) Donated goods and services

Donated services or facilities are recognised when the charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit from the use of the item is probable and that economic benefit can be measured reliably.

(h) Expenditure and irrecoverable VAT

Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. All expenditure is accounted for on an accruals basis.

Expenditure on charitable activities includes the costs of providing specialist palliative care and support undertaken to further the purposes of the charity and their associated support costs.

Support costs comprise those costs which are incurred directly in support of expenditure on the objects of the charity and include governance cost, finance, and office costs. Governance costs are those costs incurred in connection with the compliance with constitutional and statutory requirements of the charity. Irrecoverable VAT is charged as a cost against the activity for which the expenditure was incurred.

36

(a company limited by guarantee)

OVERGATE HOSPICE

NOTES TO THE ACCOUNTS

(h) Expenditure and irrecoverable VAT (continued)

Support costs are allocated to each of the activities to best allocate the costs to each attributable heading. More detail on the analysis and basis of allocation is given in note 9 to the financial statements.

(i) Volunteers

The value of the services provided by volunteers is not incorporated into these financial statements. Further details of their contribution is provided in the Trustees report.

(j) Fixed assets

Depreciation is provided to write off the cost or revalued amount, less an estimated residual value, of all fixed assets evenly over their expected economic useful lives on a straight line basis as follows:

Freehold property 2% per annum Leasehold improvements over term of lease Equipment 20% per annum Motor vehicles 25% per annum

The need for any impairment of a fixed asset write-down is considered if there is concern over the carrying value of an asset and is assessed by comparing that carrying value against the value in use or realisable value of the asset when appropriate

(k) Investments

Investments are a form of basic financial instrument and are initially recognised at their transaction value and subsequently measured at their fair value as at the balance sheet date using the closing quoted market price, except for the shares in the trading subsidiary which are carried at cost. The Statement of Financial Activities includes the net gains and losses arising on revaluation and disposals throughout the year.

All gains and losses are taken to the Statement of Financial Activities as they arise. Realised gains and losses on investments are calculated as the difference between sales proceeds and their opening carrying value or their purchase value if acquired subsequent to the first day of the financial year. Unrealised gains and losses are calculated as the difference between the fair value at the year end and their carrying value. Realised and unrealised investment gains and losses are combined in the Statement of Financial Activities.

The main form of financial risk faced by the charity is that of volatility in equity markets and investment markets due to wider economic conditions, the attitude of investors to investment risk,and changes in sentiment concerning equities and within particular sectors or sub sectors.

(l) Stock

Donated items of stock for resale or distribution are not included in the financial statements until they are sold or distributed because the Trustees consider it impractical to be able to assess the amount of donated stocks as there are no systems in place which record these items until they are sold. Stocks of bought in retail goods for resale are not included as there are no perpetual stock records and undertaking a stock take would incur undue cost for the charity which far outweigh the

(m) Debtors

Trade and other debtors are recognised at the settlement amount due. Prepayments are valued at the amount prepaid. Accrued income and tax recoverable is included at the best estimate of the amounts receivable at the balance sheet date.

(n) Short term deposits

Short term deposits are short term highly liquid investments with a maturity of three months or more from the date of acquisition or opening of the deposit or similar account.

37

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

(o) Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

(p) Creditors

Creditors are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally recognised at their settlement amount after allowing for any trade discounts due.

(q) Financial instruments

The charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method.

(r) Pensions

NHS Pension Scheme

Employees who join Overgate Hospice who are currently contributing to an NHS pension scheme and who are eligible to remain in their scheme as per their offer letter, are entitled to remain members of that scheme which provides benefits based on final pensionable pay. The NHS Pension Scheme is an unfunded, defined benefit scheme that covers NHS employers, General Practices and other bodies, allowed under the direction of Secretary of State, in England and Wales. As a consequence it is not possible to identify the Hospice’s share of the underlying scheme liabilities. Therefore, the scheme is accounted for as a defined contribution scheme and the cost of the scheme is equal to the contributions payable to the scheme for the accounting period.

Employers’ pension costs contributions are charged to operating expenses as and when they become due. Employer contribution rates are reviewed every four years following a scheme valuation carried out by the Government Actuary. On advice from the actuary the contribution may be varied from time to time to reflect changes in the scheme’s liabilities. The last valuation on which contribution rates were based (31 March 2016) was published on 15 February 2019 and noted a notional deficiency of £19.4bn (7.0% of notional fund valuation). The recommendation of the Government Actuary was that employer contribution rates would be increased to 20.6% of pensionable pay from 1 April 2019. The next full actuarial valuation to be used for funding purposes will be as at 31 March 2020 which is expected to be completed in 2023. The charity has received confirmation that for 2021-22 the additional NHS Pension costs will continue to be applied to the pension fund centrally by NHS England. They have committed that the additional funding will recur annually until 31st March 2023 but the payment arrangements for these subsequent years is yet to be agreed.

Royal London Pension Scheme

Other employees are entitled to join a defined contribution ‘money purchase’ scheme. The costs of the defined contribution scheme are included with the associated staff costs and allocated therefore to raising funds, charitable activities, support and governance costs and charged to the unrestricted funds of the charity.

The money purchase plan is managed by Royal London and the plan invests the contributions made by the employee and employer in an investment fund to build up over the term of the plan. The pension fund is then converted into a pension upon the employee’s normal retirement age which is defined as when they are eligible for a state pension. The expenses of the plan are deducted from the investment fund annually. The charity has no liability beyond making its contributions and paying across the deductions for the employee’s contributions.

(s) Operating leases

Operating leases are recognised over the period of which the lease falls due. Any benefit receivable as an incentive to sign an operating lease is recognised on a straight line basis over the period of the lease.

38

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

(t) Investment property

Investment property is shown at its most recent valuation. Any aggregate surplus or deficit arising from changes in fair value is recognised in the statement of financial activities.

(u) Taxation

The company is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the company is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

gains are applied exclusively to charitable purposes.
2. Donations 2021
£		 2020
£
General
In memoriam
Event participant sponsorship
Corporate Support
Collecting Boxes
Friends groups including choir (see analysis)
Emergency appeals		 417,208
211,675
133,141
165,258
12,761
9,833
306,000		 384,982
202,588
112,562
69,217
25,299
35,120
-
1,255,876 829,768
Gift Aid included in above total donations 135,350 135,594
Friends Groups
Overgate Choir		 8,833
1,000		 20,620
14,500
9,833 35,120
3. Grants received 2021
£		 2020
£
Unrestricted funds:
General purpose grants
Local authority grants (COVID 19)
Coronavirus job retention scheme grants
Restricted funds:
Capital appeal for redevelopment
End of Life education
Staff education
Patient care
Other		 39,874
140,934
261,839		 21,852
195,000
-
442,647 216,852
219,800
55,390
5,273
-
104,751		 17,350
66,125
5,273
14,262
3,005
385,214 106,015
Total 827,861
322,867

39

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

4. Retailing 2021
£		 2020
£
Income from sale of goods
Recycling credits		 488,494
39,365		 1,191,276
77,276
Total income derived from retailing 527,859 1,268,552
Direct cost of sales
Staff costs
Other staff and volunteer costs
Property costs
Motor running
Till and IT costs
Other costs		 19,577
510,295
50
228,215
26,340
18,168
42,807		 42,745
492,346
1,089
254,815
26,062
21,955
56,865
Total expenditure 845,452 895,877
Net proft(loss) arising from retail activities
Gift Aid recoverable
Grant income
Shop event income
Other Income		 (317,593)
18,990
288,846
319
279,847		 372,675
82,031
195,000
18,169
50,424
Total net income arising through retail activities 270,409 718,299
Number of shops 13 14

All shop income in both the current and previous year relates to unrestricted funds.

5. Lottery 2021
£		 2020
£
Income from lottery
Prize money
Other lottery costs
Net proft arising from lottery
Donations through lottery		 157,102
(52,000)
(15,133)		 145,427
(52,000)
(17,827)
89,969
4,166		 75,600
12,215
Total net income arising through lottery operations 94,135 87,815

40

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

6. Investment income 2021
£		 2020
£
Income from listed investments
Bank interest		 24,294
15,357		 30,449
11,668
39,651 42,117
7. Income from
charitable activities		 Government
funding £		 Other Funding
£		 2021
£		 2020
£
Hospice funding
Canteen
VAT Refund Scheme
Sundry Income		 1,071,120
-
108,540
-		 598,261
18,246
-
383,012		 1,669,381
18,246
108,540
383,012		 1,071,120
48,487
30,000
244,817
1,179,660 999,519 2,179,179 1,394,424

Included in other funding is £598,261 of one-off government funding distributed via Hospice UK.

Included in sundry income is £239,930 relating to a one-off claim for business loss insurance relating to COVID19 shop closures.

8. Analysis of resource

expended		 Direct costs
£		 Support costs
(note 9) £		 2021
£		 2020
£
Cost of generating voluntary income
Fundraising trading costs
Investment management costs
Cost of generating funds
Inpatient care
Day care
Bereavement and family support
Charitable activities
Governance costs		 514,061
601,615
9,251		 96,819
378,356
-		 610,880
979,971
9,251		 711,384
1,070,224
10,115
1,124,927 475,175 1,600,102 1,791,723
1,996,355
223,049
33,040		 544,022
55,014
12,225		 2,540,377
278,063
45,265		 2,460,162
268,529
26,469
2,252,444 611,261 2,863,705 2,755,160
- 9,840 9,840 9,080
Total 3,377,371 1,096,276 4,473,647 4,555,963

41

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

9. Analysis of support costs Establishment
light & heat £		 Management
and IT £		 Other costs
£		 2021
£		 2020
£
Cost of generating voluntary income
Fundraising trading:
Costs of goods sold and other costs
Cost of generating funds
Charitable services
Governance costs		 26,642
228,215		 16,084
18,168		 54,093
131,973		 96,819
378,356		 122,637
453,044
254,857
178,285
-		 34,252
107,641
-		 186,066
325,335
9,840		 475,175
611,261
9,840		 575,681
529,244
9,080
Total 433,142 141,893 521,241 1,096,276 1,114,005
10. Wages and Salaries 2021
£		 2020
£
Wages and salaries
Employer’s national insurance
Pension costs
Employee costs
Other:
Medical Consultant		 2,800,306
224,134
185,258		 2,727,420
214,506
184,215
3,209,698 3,126,141
161,275 157,732
3,370,973 3,283,873

The average monthly head count of payroll employees (excluding temporary employed staff) in the year was 130 (2020: 129). As at 31 March 2021 there were 26 (2020: 25) bank staff being utilised.

The number of employees whose remuneration (excluding employer pension contributions) fell into the band between £60,001 and £70,000 during the year was 1 (2020: 2). Employer pension cost payments in the year in respect of employees earning above £60,000 was £10,551 (2020: £17,674).

The trustees received no remuneration or other financial benefit for their services during the year (2020: £nil). Insurance cover is provided through a trustee indemnity insurance policy.

The Hospice consider that the key group management personnel comprise the trustees and the directly employed members of the senior management team comprising the Chief Executive and 3 other employees. The total gross remuneration of those remunerated members of the senior management team was £229,206 (2020: £216,622) and the total of employer pension contributions paid was £23,145 (2020: £22,433). The total cost of those employed members of the senior management team was therefore £252,351 (2020: £239,055). A further member of the senior management team is the Medical Consultant and the costs charged to the Hospice for the services provided are shown above.

42

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

0 W d Sli id
1. ages an aares (contnue)
Functional analysis of the average numbers of
employees of the group:		 2021 Actual
number		 2021 Full time
equivalent		 2020 Actual
number		 2020 Full time
equivalent
Direct charitable services
Fundraising
Governance
Administrative services		 71
46
1
12		 49
39
1
10		 70
46
1
12		 48
38
1
10
Total 130 99 129 97

11. Net incoming resources
11. Net incoming resources
Net incoming resources before investment gains/(losses) is stated after charging:		 2021
£		 2020
£
Depreciation
Auditors remuneration:
- For audit services
- For other services
Operating lease rentals – retail properties		 97,328
9,840
-
168,455		 98,423
9,080
-
160,490

12. Taxation

The company is a registered charity and as such is exempt from taxation on its income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that its income and gains are applied for charitable purposes.

The profits of the trading subsidiary are donated to the Hospice in full. Taxation has arisen due to differences in the tax and accounting treatment of assets in the subsidiary only.

Analysis of tax charge


The tax charge on the proft of the group for the year was as follows:		 2021
£		 2020
£
Current tax:
UK corporation tax
Deferred tax		 (97)
-		 97
(83)
At 31 March 2021 (97) 14

43

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

13. Tangible fxed assets
a) Group		 Freehold
property £		 Leasehold property
improvements £		 Medical & other
equipment £		 Motor
vehicles £		 Total
£
Cost
At 1 April 2020
Additions
Disposals		 2,615,289
-
-		 21,263
-
-		 622,326
51,210
-		 27,900
18,000
(14,250)		 3,286,778
69,210
(14,250)
At 31 March 2021 2,615,289 21,263 673,536 31,650 3,341,738
Depreciation
At 1 April 2020
Charge for the year
Disposals		 1,340,144
48,744
-		 21,263
-
-		 511,631
46,547
-		 25,744
2,037
(14,250)		 1,898,782
97,328
(14,250)
At 31 March 2021 1,388,888 21,263 558,178 13,531 1,981,860
Net book value
31 March 2021		 1,226,401 - 115,358 18,119 1,359,878
31 March 2020 1,275,145 - 110,695 2,156 1,387,996
b) Charity Freehold property
£		 Medical and other
equipment £		 Total
£
Cost
At 1 April 2020
Additions
Disposals		 2,615,289
-
-		 613,630
37,952
-		 3,228,919
37,952
-
At 31 March 2021 2,615,289 651,582 3,266,871
Depreciation
At 1 April 2020
Charge for the year
Disposals		 1,340,144
48,744
-		 505,182
43,107
-		 1,845,326
91,851
-
At 31 March 2021 1,388,888 548,289 1,937,177
Net book value
31 March 2021		 1,226,401 103,293 1,329,694
31 March 2020 1,275,145 108,448 1,383,593

44

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

14. Investment property Group
£		 Charity
£
Cost or valuation
At 1 April 2020
Additions		 703,610
-		 703,610
-
At 31 March 2021 703,610 703,610
Net book value
31 March 2021		 703,610 703,610
31 March 2020 703,610 703,610
Valuation at 31 March 2021 703,610 703,610

The investment property is the next door property which has been purchased for the sole purpose of using the site for future redevelopment of the Hospice, to update the existing inpatient services and to continue to provide services into the 21st century.

15 Itt
. nvesmens
a)		 Group
£		 Charity
£
At 1 April 2020
New funds added
Withdrawal of funds
Net gains on disposals
Net gains on revaluation
Investment management charges paid		 950,774
1,554
-
20,397
136,120
(6,288)		 1,554
20,397
136,120
(6,288)
-
950,775
At 31 March 2021 1,102,557 1,102,558
b) Analysis of investments 2021
£		 2020
£
Managed listed investments and authorised unit trusts
Cash held as part of the investment portfolio		 1,058,229
44,328		 47,616
903,158
Total Group
Investment in subsidiary
Total Charity		 1,102,557
1		 1
950,774
1,102,558 950,775

Investments in equities and fixed interest securities are all traded in quoted public markets, primarily the London Stock Exchange and are carried at fair value which is equivalent to market value using bid price.

Historical cost of the investments excluding cash and subsidiary is £819,724 (2020: £736,532).

45

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

15. Investments (continued)

Investment risks are mitigated by retaining expert advisors and an investment policy that provides for a high degree of diversification of holdings within asset classes that are quoted on recognised stock exchanges. No use is made of derivatives and similar complex financial instruments as the view is taken that investments are held for longer term yield and historic studies of quoted financial instruments have shown that volatility in any five year period will normally be corrected.

c) Trading subsidiary

The hospice has a wholly owned subsidiary, Overgate Hospice Support Ltd, whose main purpose is to sell goods to raise funds for the charity.

The summarised accounts of the subsidiary are as follows:

Subsidiary’s proft and loss account 2021
£		 2020
£
Turnover
Cost of sales
Gross proft
Operating expenses
Grants received
Operating proft before charitable donations
Taxation
Gift Aid donation to hospice		 988,283
(600,734)		 1,576,818
(616,091)
387,549
(311,851)
288,846		 960,727
(349,613)
195,000
364,544
97
(364,641)		 806,114
14
(806,100)
Retained proft/(loss) for the year - -
Subsidiary’s balance sheet 2021
£		 2020
£
Fixed assets
Current assets
Current liabilities
Provision for liabilities		 30,184
324,544
(354,727)
-		 4,403
705,685
(710,087)
-
Total assets less (liabilities) 1 1
Represented by:
Capital
Reserves		 1
-		 1
-
1 1

46

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

16. Debtors Group Group Charity Charity
2021
£		 2020
£		 2021
£		 2020
£
Trade debtors
Group debtors
Group donation receivable
Other debtors
Taxation recoverable
Legacies receivable
Prepayments and other accrued income		 207,754
-
-
-
146,199
127,500
431,649		 578,747
-
-
19,000
39,100
145,000
518,682		 207,754
281,283
-
-
136,626
127,500
335,982		 578,460
595,667
-
19,000
28,086
145,000
204,392
913,102 1,300,529 1,089,145 1,570,605
17. Creditors: amounts falling due
within one year		 Group Charity
2021
£		 2020
£		 2021
£		 2020
£
Trade creditors
Other taxation and social security
Sundry creditors and deferred income		 93,825
74,511
339,780		 143,099
59,110
722,839		 78,127
74,511
282,034		 77,464
59,013
674,151
508,116 925,048 434,672 810,628
18. Restricted funds
Group and Charity:		 At 1 April
2020 £		 Income
£		 Expenditure
£		 Transfers
£		 At 31 March
2021 £
Funding for capital asset acquisitions:
Property redevelopment
DoH – holistic funding
Medical equipment and chairs
Kitchen
IT Equipment
Funding of revenue costs:
Capital Appeal Funds
End of Life educator
Staff training
Patient care and others
Wish list items		 773,225
75,888
3,899
1,784
5,457
55,380
33,390
4,384
27,578
47,349		 219,800
55,390
5,273
77,091
6,070
-
-
3,030
-
18,560		 (2,843)
(57,261)
(3,318)
(53,115)
(9,101)
(41,248)
(1,897)
(2,527)
-
(3,727)		 9,625
(11,281)
(1,935)
-
13,216
-
-
-
-
-		 281,962
20,238
4,404
51,554
57,534
731,977
73,991
4,402
1,784
20,290
1,028,334 385,214 (175,037) 9,625 1,248,136

Restricted fund balance carried forward at 31 March 2021 is represented by

p y £
Unexpended capital funding
Unexpended revenue funding		 832,444
415,692
1,248,136

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

19. Endowment funds
19. Endowment funds £
At 1 April 2020 and 31 March 2021:
1981 Property Fund
Halifax District Nursing Charity Fund		 70,000
15,000
85,000
20. Unrestricted funds At 1 April
2020 £		 Income
£		 Expenditure
£		 Transfers
£		 At 31 March
2021 £
Group:
General fund
Designated fund
Revaluation reserve		 4,690,178
1,036,407
166,626		 5,644,019
-
-		 (4,141,996)
-
-		 (3,036,379)
2,954,875
71,879		 3,155,822
3,991,282
238,505
5,893,211 5,644,019 (4,141,996) (9,625) 7,385,609
Charity:
General fund
Designated fund
Revaluation reserve		 4,690,178
1,036,407
166,626		 4,731,531
-
-		 (3,229,508)
-
-		 (3,036,379)
2,954,875
71,879		 3,155,822
3,991,282
238,505
5,893,211 4,731,531 (3,229,508) (9,625) 7,385,609

The remaining value in General Funds is equivalent to the value of tangible fixed assets that are not covered by a restricted fund or an endowment plus the current year value of unrestricted expenditure on charitable activities (£2,698,388)

21. Designated funds At 1 April
2020 £		 Transfers
Out £		 Transfers In
£		 At 31 March
2021 £
Group and Charity:
Capital Redevelopment Fund
Legacy Equalisation Account
IT & Digital Strategy Project		 1,036,407
-
-		 (61,790)
-
-		 2,116,665
275,000
625,000		 3,091,282
275,000
625,000
1,036,407 (61,790) 3,016,665 3,991,282

1. Capital Redevelopment Fund – This is to support the start up of the Capital Redevelopment project.

2. Legacy Equalisation – Given the unpredictable nature of Legacies it is considered prudent to designate a value of £275,000 to protect against any future shortfalls.

3. IT & Digital Strategy – An estimate has been placed on the value required to address the future needs of the Hospice and be able to improve the support we provide to our patients and their families.

48

OVERGATE HOSPICE

(a company limited by guarantee)

NOTES TO THE ACCOUNTS

22. Net assets by funds Unrestricted
£		 Restricted
£		 Endowment
£		 Total
£
Investments
Investment Property
Tangible fxed assets
Current assets
Creditors due in less than one year
Provision for liabilities		 1,102,557
703,610
457,434
5,630,124
(508,116)
-		 -
-
832,444
415,692
-
-		 -
-
70,000
15,000
-
-		 1,102,557
703,610
1,359,878
6,060,816
(508,116)
-
Total at 31 March 2021 7,385,609 1,248,136 85,000 8,718,745

23. Financial performance of the Hospice

The consolidated statement of financial activities includes the results of the wholly owned trading subsidiary and no separate statement of financial activities or income and expenditure account has been shown for the Charity alone as permitted by section 408 of the Companies Act 2006 and paragraph 397 of the Charities SORP.

The summarised results of the charity for the year are as follows:

y y 2021
£		 2020
£
External income
Expenditure		 4,541,927
(3,561,062)		 3,645,253
(3,590,259)
Surplus/(defcit) before other income 980,865 54,994
Donation from trading subsidiary 364,641 806,100
Surplus for the year before investment gains and losses 1,345,506 861,094
(Loss)/proft on sale of investments
Unrealised investment gains/(losses)		 20,397
136,120		 9,918
(81,303)
Total increase in reserves 1,502,023 789,709
24 Operating Lease Commitments
.
Group annual commitments under non-cancellable operating leases are as follows:		 2021
£		 2020
£
Expiry date:
Within one year
Between two and fve years
In more than fve years		 130,026
180,296
-		 141,279
161,279
-
310,322 302,558

25. Controlling Interest

Overgate Hospice is managed by the Board of Directors, the members of which are the trustees of the charity.

49

OVERGATE HOSPICE (a company limited by guarantee)

The following pages do not form part

50

OVERGATE HOSPICE

(a company limited by guarantee)

DETAILED INCOME AND EXPENDITURE ACCOUNT FOR THE YEAR ENDED 31 MARCH 2021

2021 2021 2021
Charity
£		 Subsidiary
£		 Total
£		 2020 Total
£
Income
Legacies and bequests
Donations in lieu of fowers
Other fortuitous giving
Gift aid
Patient care
Fund raising, other donations and sundry income
Retail shop operations incl. recycling credits
Catering
Calderdale CCG grant
Hospice UK Grant
Restricted grants released to match costs in year
Other grant income
VAT refund scheme
Friends of Overgate and Overgate Choir
Overgate Hospice lottery
Sundry Income
Investment portfolio income
Bank interest		 612,349
211,675
733,842
116,360
27,869
562,178
-
18,246
1,071,120
598,262
175,037
153,800
108,540
9,833
-
103,165		 -
-
4,166
18,990
-
319
527,859
-
-
-
-
288,846
-
-
157,102
279,847		 612,349
211,675
738,008
135,350
27,869
562,497
527,859
18,246
1,071,120
598,262
175,037
442,646
108,540
9,833
157,102
383,012		 852,950
202,588
326,758
135,594
17,146
635,431
1,268,552
48,487
1,071,120
-
147,112
213,852
30,000
35,120
145,427
244,817
4,502,276 1,277,129 5,779,405 5,374,954
24,294
15,357		 -
-		 24,294
15,357		 30,449
11,668
39,651 - 39,651 42,117
Income sub-total
Operating expenditure
Donation to Overgate Hospice		 4,541,927
(3,561,062)
364,641		 1,277,129
(912,585)
(364,641)		 5,819,056
(4,473,647)
-		 5,417,071
(4,555,963)
-
Net income before investmentgains/(losses) 1,345,506 (97) 1,345,409 861,108
Gain/(Loss) on realised investments
Unrealised investment gain/(loss)		 20,397
136,120		 -
-		 20,397
136,120		 9,918
(81,303)
Net income for the year before taxation 1,502,023 (97) 1,501,926 789,723
Net income for the year before taxation as above
Excess of restricted grant income received in the year
over expenses		 210,177
1,502,023
Increase in Net Assets in year 1,712,200

51

OVERGATE HOSPICE

(a company limited by guarantee)

DETAILED INCOME AND EXPENDITURE ACCOUNT (continued) FOR THE YEAR ENDED 31 MARCH 2021

Expenditure 2021 2021 2021
Charity
£		 Subsidiary
£		 Total
£		 2020 Total
£
Care expenses
Staff costs and Doctors fees
Catering
Sundry nursing and medical expenses
Travel expenses
Cleaning and laundry
Depreciation		 2,086,315
32,279
112,209
14
11,571
10,056		 -
-
-
-
-
-		 2,086,315
32,279
112,209
14
11,571
10,056		 2,018,329
54,412
97,187
28,521
13,395
14,071
2,252,444 - 2,252,444 2,225,915
Hospice establishment expenses
Staff costs
Heating and lighting
Council tax, water charges and insurance
Repairs and maintenance
Recruitment and training
Depreciation		 16,199
39,560
43,781
56,643
-
48,744		 -
-
-
-
-
-		 16,199
39,560
43,781
56,643
-
48,744		 21,652
39,800
47,325
54,083
-
48,744
204,927 - 204,927 211,604
Fund raising and publicity
Staff costs
Recruitment and training
Expenses, event and other costs
Retailing costs
Shop rent, rates, light, heat and Insurance
Shop repairs and maintenance
Overgate Hospice lottery
Cash collection handling charges
Legal
(Proft) Loss on disposal of fxed asset
Depreciation		 430,046
1,752
82,263
-
-
-
-
6,007
-
-
-		 510,295
50
831
23,306
204,763
23,452
67,133
20,380
-
-
5,476		 940,341
1,802
83,094
23,306
204,763
23,452
67,133
26,387
-
-
5,476		 915,044
4,226
163,562
53,270
219,967
34,848
69,827
21,626
-
4,817
10,631
520,068 855,686 1,375,754 1,497,818
Administrative expenses
Staff costs
General recruitment, training and staff benefts
Postage, printing and stationery
Telephone
HR, investment and legal
IT costs
Sundry expenses
Subscriptions
Accountancy charges
Auditors’ remuneration
(Proft) Loss on disposal of fxed asset
Depreciation		 328,118
15,833
30,971
7,955
26,794
123,725
6,015
6,120
-
5,040
-
33,052		 -
26,340
2,731
2,179
68
18,168
618
1,995
-
4,800
-
-		 328,118
42,173
33,702
10,134
26,862
141,893
6,633
8,115
-
9,840
-
33,052		 328,848
46,605
40,369
10,033
32,459
109,513
9,904
8,838
-
9,080
-
24,977
583,623 56,899 640,522 620,626
Total expenditure 3,561,062
912,585
4,473,647
4,555,963

Thank you

The Hospice is fortunate and very grateful to receive grants from the following organisations in 2020/21:

Calderdale Clinical Commissioning Group Community Foundation For Calderdale The Francis Winham Foundation Neighbourly Community Found National Lottery Community Fund Tesco Bags of Help MIND

The Albert Hunt Trust The Ross Smith Foundation St. James’s Place Charitable Foundation Bearders Charity The Grace Trust Lloyds Foundation NFU Mutual Benevity Foundation The Kathleen Mary Lumb Charitable Trust Masonic Charitable Foundation Hospice Aid UK Gay and Peter Hartley's Hillards Charitable Trust The Hospital Saturday Fund The Warburtons Foundation Calderdale Council Ward Forum

Because you care, we can

53

----- Start of picture text -----
Sylvia Graucob
----- End of picture text -----

The Hospice is continually thankful to Sylvia Graucob MBE for donating her beloved home to enable patients and their families in Calderdale to benefit from palliative care. Sylvia died in November 2017 but we continue to remember her kindness and generosity.

The Hospice as it stands today is a testament to the overwhelming support we receive from our local community.

54

Hospice: 01422 379151 / info@overgatehospice.nhs.uk Fundraising: 01422 387121 / fundraising@overgatehospice.nhs.uk Volunteering: 01422 379151 / volunteering@overgatehospice.nhs.uk

Overgate Hospice shops:

Brighouse:

45 Bethel Street, HD6 1JR 01484 723147

Halifax:

50 Southgate, HX1 1DL 01422 366056

Boutique Shop: 49 Bethel Street, HD6 1JR 01484 723147

King Cross: 218 King Cross Road, HX1 3JP 01422 340502

Brighouse Furniture Shop:

5A Park Street, HD6 1AD 01484 718346

Ovenden:

26 Keighley Road, HX2 8AL 01422 365650

Elland:

35 Southgate, HX5 0BW 01422 310170

Todmorden:

13 Halifax Road, OL14 5AG 01706 839555

Overgate Little Stars Elland:

54A Southgate, HX5 0DQ 01422 374253

West Vale:

5 Stainland Road, HX4 8AD 01422 377992

Illingworth:

14 Bank Edge Road, HX2 8JU 01422 246507

Hebden Bridge Furniture & Vintage: Valley Road, HX7 7BZ 01422 845731

Hipperholme:

3 Co-operative Buildings, Denholme Gate Rd, HX3 8LT 01422 201224

Donation Centre:

Unit 1 Heathfield Industrial Estate, Elland, HX5 9AE 01422 291940

www.overgatehospice.org.uk Registered Charity Number 511619