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2023-03-31-accounts

Trustees’ Report and Financial Statements March 2023

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Contents

About Dove House Hospice Limited Welcome & Introduction

3

4-5 6 7

Jenny’s Story

7 Our Care In Numbers 8-11 Our Services 12-15 Our People 16-17 Financial Review 18-20 Raising Funds 21 Special Moments 22 Finance Report 24

Raising Funds Special Moments Finance Report Yvonne’s Story

25-27

Our Future

28-32 33

34-37 38-75

Structure, Governance & Management Environmental Sustainability Independent Auditor’s Report Financial Accounts

2 Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Dove House Hospice is based in Hull and serves the whole of the East Riding of Yorkshire region.

For over 40 years we have provided specialist, personalised care for those dealing with a life limiting diagnosis and those approaching the very end of their lives, either in our Inpatient Unit or across Outpatient Clinics and groups. We also support the patient and family with their emotional wellbeing, offer bereavement support, including a specialist service for children, as well as providing community groups to help tackle issues such as loneliness and social isolation.

We were developed by the community, for the community and will continue to adapt our services to meet its needs.

Our Services:

Inpatient Unit for pain and symptom management, respite and end of life care.

Outpatient Clinics with doctors, specialist nurses and therapists.

Therapies including Complementary therapy, Occupational therapy and Physiotherapy.

Family Support for loved ones and carers, as well as looking after the patient’s emotional needs.

Bereavement Care for families using our services and for the wider community, including Children's Bereavement Groups and the Welcome Wednesdays Bereavement Café.

Community Groups such as Friday Friends and Welcome Wednesdays reach out to the community and open the doors of Dove House to those who need social support.

Our Vision: Every adult within our community with a progressive life limiting illness has access to high quality palliative care in the setting of their choosing.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

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Chris Sadler
Chief
Executive
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Philip Daniels Chair of the Board of Trustees

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Welcome & Introduction

It’s pleasing to report on a year of significant progress at Dove House, with new and revived services brought online following the pandemic and our new strategic plan in place helping to shape and define our ambitions for the next 5 years. The Trustees’ Report showcases the impact and performance in the current year, delivering high quality palliative care, supporting family and friends and allowing more people to access the services they need.

The work we have done through our stakeholder engagement project, talking to all our stakeholders about the services at Dove House, has been the key determinant in our vision and planning for the future. The past is not a simple mandate for what happens in the future and our plans reflect the views of the community we serve, plans that will adapt to meet the ever changing external environment.

Part of our vision over the next 5 years is to provide a model of care that meets the demands of those requiring our services through innovation and collaboration. The needs of the population have changed significantly over recent years. Patients who come to Dove House have more complex needs and it is therefore essential that we are equipped to meet these challenges in the future. We are taking steps to redevelop the current hospice site, which is now over 30 years old, to create a modern day hospice facility for future generations.

But we need to do more. Despite the fact admissions on our inpatient unit increased by 47% this year, there are still many patients and families who need our support in the community. Hospice without walls is about delivering the same palliative and end of life care to those who would prefer to stay at home. So, the model of care will change in the future but

what will not change is the quality and high standards of care provided by Dove House.

We remain predominantly funded through voluntary sources and despite the difficult economic conditions we have produced another strong financial performance. In the current year we faced new challenges which tested our financial resilience, with double digit inflation and unprecedented hikes in energy costs delivering a significant uplift in expenditure. However, our internal income generation teams have stepped up to the plate once again, and through their hard work and the amazing generosity of all our supporters we have ended the year in a surplus position.

Nevertheless, our long term sustainability will depend on our ability to address the low levels of statutory funding (currently 10% of total funds) and the indifference we have faced from commissioners in the past to change this archaic system of funding. Over the last 12 months we have met a number of times with commissioners, and whilst these talks have been positive, we will continue to push this agenda for a funding system which is fair and equitable and reflects the services and activity at Dove House.

We hope this report gives you a good insight into the difference we make to those people who access our services. Our challenge in the future is to continue this work, to deliver excellent, responsive care, whilst at the same time raising most of the funds to pay for it. Through the dedication of our staff, the passion of our volunteers and the generosity of our supporters we are in a good place to achieve these ambitions.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Jenny's Story - My daughter Tasha

Tasha suffered from agoraphobia and spent many years trapped away in her home, her safe place. She found a lump in her arm but couldn’t bring herself to get it checked until one day it had become so big that it ruptured, she had no choice but to leave her house as she was rushed to hospital. About three or four weeks later we received the heart-wrenching news that she had cancer. You hear the word and you think the worst, especially as a mum, I just wanted it to not be real.

I just wanted to do everything I could. Yet I couldn’t do the one thing I wanted to do for her. Take it all away and make her better.

Throughout Tasha’s stay at the hospice, everything was explained to me so that I actually understood it. It was done with such grace and they took the time to spend with me so that I could take it all in. When we came to end-of-life care Sister Rosie and Nurse Kathy were incredible, they took me into a quiet room and talked through with me what it would be like and what to expect so that I wouldn’t be scared.

Tasha was diagnosed with Triple-Negative Breast Cancer. It is something normally only older women get, she was only 29. Because of the type of cancer it was and because she had probably had it for so long, meant it had also spread to her lungs. I felt so angry and confused. How could this be happening to my baby? She still had so much life to live. I was terrified.

Dove House was amazing from the second they became involved. Tasha went for respite care for a week as she was really struggling with her pain. I am not going to lie, she was terrified. But she did it. It was such a huge step for her but she overcame it. The hospice made her comfortable and she learnt to trust that it could be her safe place.

I stayed upstairs in the hospice’s Family Suites, and it felt like such a relief that I could take some time to recharge my batteries, but I was so close by if she needed me. I don’t live in Hull so it wasn’t like I could just nip home and pop back. Tasha could come up in her wheelchair and we could spend time together. It felt so normal, like we were at home.

Once back home things started to decline for Tasha and she lost the use of her legs, and with that she lost a lot of her independence which she hated. She went back to the hospice as they could help her focus on what she could do and help her and her partner Ryan manage.

The hospice was incredible. In so many different ways Dove House took care of Tasha’s needs, from baths with lovely music, massages, and physio to strengthening the parts of her body she could use and so much more. It’s hard to express how much they helped us in the last three weeks of Tasha’s life but they made such a difference.

Tasha said to me one day, “I need to get my head around that I am here now and I’m not leaving”. The words broke me. No parent ever wants to hear that, but she was right. I stayed strong for her but inside it was destroying me. She was so brave, and I knew that was what she needed from me too. I was involved in so much of her care and I am so thankful to Dove House for helping me still be Tasha’s mum.

One day I had a gut feeling that I just needed to spend as much time with her as I could. Call it a mother’s intuition, but I think I knew it was the end. I laid with her, listening to her breathing. All of a sudden everything was really quiet and she had gone. I told her how much I loved her, it was a blur after that.

I was there at the beginning of her life and I was there at the end.

I still don’t think I can believe she is gone. I still wake up every morning and think of her and go to bed thinking of her. Coming to terms with not hearing her voice again is hard, she had a special ringtone, and knowing that I won’t hear it again breaks my heart. She was my best friend and I miss her like mad.

The hospice is nothing like what you think it will be. It’s not gloomy and dark, it’s actually the complete opposite. I felt safe and secure there and if I needed anything I knew I could ask.

Tasha was really looked after at Dove House which I think helped her be so brave throughout it all, I cannot thank the hospice enough.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Our Care In Numbers

people died 405 302 at Dove House 1472 Inpatient total referrals admissions Physiotherapy received for 116 assessments our care 129 people Patients accessed 44% 406 helped Physiotherapy of patients by the Family didn’t have Support Team admissions for cancer 28 Respite Care 105 patients accessed Occupational Therapy referrals to 178 Children's days average stay Bereavement Groups 15 on the Inpatient Unit visits made referrals 89 from the Motor 35% from the Neurone Disease nurse hospital or community Palliative Care Teams admissions for Pain & 160 Friday Friends Symptom management 23 Groups People attended Complementary Welcome 72 Therapy assessments 84 Wednesdays referrals were from patients themselves or by 13% a family member or friend

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

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Our Services

2022/23 will definitely be remembered as the year we were able to bring the hospice back to life after the Covid pandemic! As restrictions were eased further we were able to rebuild our services and welcome the community back through our doors.

During the Covid years our teams struggled knowing there were many people in the community who we could not help due to the restrictions upon us, and so we are pleased to report that admissions on our Inpatient Unit increased by 47% and across all services a 15% increase in referrals.

We were also particularly proud to be able to launch four services which brought groups together once again. These groups also reached beyond those already using our services with both Welcome Wednesday’s and Friday Friends open to people who have never accessed Dove House care before – read more about the groups on page 11.

Here’s some more things that we are pleased to have developed this year:

of Inpatients were from Hull

Children’s Bereavement Groups:

17 groups were run (6 younger groups and 11 older groups) and we also started a successful bespoke programme with Withernsea High School. The school requested support as they had a significant amount of children who had experienced loss, 31 children have been helped through this programme.

Updated Nurse Call System

New nurse call system was successfully implemented. The new system can be wireless which we have found to be a useful safety mechanism, especially to more at-risk patients. We are now looking to extend the options available, and access other supporting equipment which could provide additional benefits such as being able to be moved to the garden or outside space and be adaptable for patient’s with poor hand mobility.

Community Engagement and Service User Involvement

This year we recruited a Community Engagement and Service User Lead who was integral in starting to widen our reach and therefore increase awareness. The main focus of this was setting up new groups but this role also started to reinstigate conversations with groups of people not traditionally using hospice care.

Reviews of how we are recording patient feedback were made and plans started on developing this area further next year.

of Inpatients were from 40% East Riding

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Measuring Impact

Benchmarking

Over this year we have prepared and submitted data to Hospice UK for benchmarking, this includes information on bed numbers, falls, medication errors and pressure ulcers.

We were pleased to discover that in comparison to similar sized hospices across the country we were below average in the following areas (per 1000 Occupied Bed Days):

• Medication incidents

Pressure Ulcers Acquired at hospice Pressure Ulcers on admission Falls

Scale (IPOS)

IPOS is a national tool for measuring patient outcomes and impact, and demonstrates the difference we are making. In order for the tool to work effectively two scores are needed, first scores are usually completed upon admission and the second scores normally take place if the patient has a change in condition or is discharged.

94% of patients with moderate, severe or overwhelming scores in: Pain, Breathlessness, Nausea, Vomiting or At peace categories changed to absent or mild at the end of 1st phase.

Workforce Development

This year we have made improvements and introduced new initiatives to support staff engagement. We have developed a new induction process, introduced time to reflect sessions and started regular staff surveys to help support staff and improve morale. The feedback we have received has driven improvements with shift patterns, established new roles and provided the impetus to review our current nursing establishment. You can read more about these on page 12.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

New building design

Last year we appointed architects to begin working on plans for our new site developments. During 2022/23 we consulted with patients, staff, volunteers and the local community to finalise the designs ready to submit to planning.

The plans take into consideration comments from the consultation and also feedback from the Stakeholder Engagement project in terms of how people would like care delivered.

Audits and Research

Audits : We continue to participate in clinical audits at with the Audit Group meeting regularly to discuss outcomes which lead to changes and improvement in practice. This year 23 out of 33 (69%) of planned audits were either completed or in progress.

Research: We continue to be committed to improving patient care through our involvement in research projects. This year both the DAMPen-D (Delirium research) and the RAMBO (Malignant bowel obstruction research) have been completed and are in the process of being written up, whilst we are still actively involved in other ongoing projects.

Support Services

Audits and reviews have taken place covering water hygiene, electrical safety, medical gases, fire safety and maintenance this year and action plans implemented to ensure the hospice is up to date and compliant from a health and safety perspective:

5 Star Food Hygiene Rating

We were pleased to receive the top rating of 5 – Very Good after our Food Safety and Hygiene Inspection for the fourth year running. The Food Hygiene Rating scheme is a joint initiative by the Food Standards Agency and Local Authority providing consumers with information about the standard of food hygiene in catering premises.

Vantage Software

We have invested in Vantage Software which will work across departments to improve processes. Initially it will record clinical incidents, maintenance reporting and a maintenance helpdesk, before being further developed in more areas.

Stakeholder Engagement Project

We completed our Stakeholder Engagement and Analysis, in addition to the public perceptions survey which took place last year. The final elements of the project included surveying hospice supporters, volunteers and also interviewing local healthcare professionals and patient’s families.

The interviews included speaking to 28 health stakeholders, 12 GPs/ practices, 7 care homes and 26 family and friends. The key findings were:

From the survey of volunteers and supporters:

54% said they would prefer inpatient careto be delivered in a private room would like care 51% delivered at home 95% knew the hospice is an independent local charity 67% describe the word hospice as meaning “end of life care”

100% of those who had experienced Dove House care rated it as Very Good or Good

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Fortnightly group which is open to all bereaved people with or without a previous connection to Dove House.

groups people attended 13 held 84 the group

“I will never get over losing my husband and not being able to be with him but with the help of the hospice I am starting to build my life back up.”

Small and friendly group run by the Complementary Therapists which helps patients with emotional ~~.~~ wellbeing

“The Living Well Group really helped, we did mindfulness and tai chi which was wonderful, and I really liked doing the crafts. I think what I found most useful was being able to talk openly, especially to the other lady who attended.”

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Discussion & self Meet new Relaxation & Movement
exploration people mindfulness with music
Creative Overcome Outdoor & nature
craft & art anxiety appreciation
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New Groups

A monthly group for anyone who is caring for someone accessing Dove House's services to get support, time out and meet others in a similar situation.

“The Carer’s group has helped me more than they know. I have met people in the same boat as me, some worse off and I have been able to share my thoughts no matter what they are. The group is a safe space, caring for my husband was hard and I needed to be able to say how I was feeling to other people who knew how hard it was. I look forward to going and feel refreshed after having been.”

A weekly community group for all adults in the community who want to meet new people, take part in various activities and relax

“I can’t recommend Friday Friends enough, they are friendly, sympathetic and you come away feeling uplifted. We play games, make things and catch up with everyone. I have made lovely relationships with some of the others that also attend which is really nice.”

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Our People

2022/23 was a year when we knew a big focus had to be on our people; the staff and volunteers who keep the hospice operating day in day out. Covid had taken its toll on the workforce but it also gave us time to review how things could be developed to improve wellbeing and processes.

This year we employed 299 people , the equivalent of 221 full-time staff . This compares to 314 (238 full-time equivalents) the year before. We had 54 leavers including many long serving staff who retired, giving us the annual staff turnover of 18%

Developing our workforce

Clinical

New roles on the Inpatient Unit:

To align our workforce to the external healthcare arena we have started to introduce new roles which give opportunities for development, are attractive for external candidates and promote better person centred care:

Developmental Staff Nurse – appealing to newly qualified nurses or those wanting to specialise in palliative care.

Clinical Nurse Educator - to support staff on an individual and group basis, ensuring our workforce feel confident and competent in their role.

Patient Discharge Assistant, Clinical Rota Coordinator and increased admin support - ensures nurses have more time to spend with patients.

Inductions:

We have introduced a structured approach to inductions which includes setting out SMART objectives for several clinical roles to increase support for staff, promote consistency and identify opportunities for learning. We hope to expand this approach to other roles in the coming year.

Ward Climate survey:

The Clinical Workforce Development Group created a survey which was completed by 81% of clinical staff and identified strengths and areas for improvement within nursing. Some key feedback which will be addressed in 2023/24 was that a 12-hour shift/permanent nights should be offered and that additional support was needed across admin and discharge planning.

Nursing Establishment Review:

We have started the process of reviewing the Nursing Establishment to enable a structed and planned approach, ensuring time is included to support staff training, and planned staff absence (such as annual leave). The Shelford Safer Nursing Care Tool is being reviewed and adapted to meet the specific needs of our organization, to ensure the dependency and acuity of our patients is measured accurately.

The survey especially highlighted the importance of teamwork to deliver excellent person centred care.

Shift pattern survey:

100% of the nursing staff participated in a survey around shift patterns which identified individual preferences which we believe is key to staff retention. We are now looking at introducing longer shifts in order to ensure our team are as happy with their work/life balance as possible.

Time to reflect sessions:

These sessions have been introduced to promote opportunities for reflection and focus on what’s gone well, what we could strengthen and any concerns before the staff leave their shift and go home. Staff have reported these have benefited their wellbeing and they appreciate this support, as it promotes a better work/life balance.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

The whole organisation

New roles in Support Services:

A Head Caretaker/Facilities Manager was recruited in May and a Head Housekeeper in March. These roles are crucial to ensure the support service behind our care runs smoothly and underpins the quality of our care.

Executive Leadership Team (ELT) on Tour:

Annual “ELT on Tours” took place in June and July 2022 which gave staff the opportunity to ask questions about the hospice as well as being updated on what is happening at Dove House.

Wellbeing:

We reviewed our agreement for our Employee Assistance Programme and decided to continue offering this support to staff. This is in addition to the counselling and support the EAP provides to all staff. We also referred 17 staff to occupational health for support, and we paid for 7 staff to receive private counselling.

Volunteering

We are proud to have around 900 registered volunteers , 80%

of which work in our shops. Without the dedication of this group who give their time for free Dove House wouldn’t be able to operate as it does and raise the vital funds needed to continue to care for local families.

However, volunteer numbers, in shops particularly, have dropped with some shops struggling to keep their doors open. This year a multi-departmental plan was created to help recruit volunteer roles.

As we go in to 2023/24 there is more work to do in this area and we also plan to reintroduce volunteer engagement activities to help with retention.

Staff Survey:

As part of our Stakeholder Analysis project we undertook a survey off all hospice staff. This gave staff the opportunity to comment on the care we provide and what it’s like to work at Dove House. 54% of the workforce took part.

Clinical staff feel they can deliver outstanding care

feel that they Clinical staff feel are valued they can deliver 86% and appreciated 89% outstanding care are proud to would recommend work at Dove working at Dove House 99% House Hospice 92% Hospice to a friend

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

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Diversity

At Dove House we are committed to advancing equality and opportunity in every area of our work, including care, recruitment, volunteering and governance.

In September 2022, the Director of People and Development and Director of Clinical Services did a presentation to the Board about Equality, Diversity and Inclusion. This presentation included the legal position around equality and best practice for promoting a diverse and inclusive workforce. The Board and Executive Leadership Team committed to increasing our inclusivity by:

Continuing to comply with legislation to demonstrate commitment to equality.

Planning:

Immediately we added a module to our e-recruitment software to record and report on applicants’ data (e.g. age, gender, marital status, ethnicity, sexual orientation, religion or belief, disability). Since October our applicants are:

74% 82% 95% 55% 34% 92% Heterosexual have no have Female White – British are Christian /straight religion no disabilities

The next stage will be to explore ways of how we can ensure there are no barriers for anyone when applying for our roles.

Gender Pay Gap

The hospice’s ‘snapshot’ date for reporting was the 5th April 2022. When comparing mean (average) hourly pay at Dove House, women’s mean hourly pay is 5.2% lower than men’s. In October 2022 the Office for National Statistics stated when comparing the average hourly pay, women’s average hourly pay is 14.9% lower than men’s.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Learning & Development

Hospice School

Virtual Work Experience

Feedback included:

I enjoyed it very much.

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Financial Review

Regulations and Accounting Standards

1. Financial Regulations

The financial statements have been prepared in accordance with all major requirements of the Statement of Recommended Practice (SORP FRS102) “Accounting and Reporting by Charities” issued in October 2019 and applicable accounting standards.

2. Financial Results

A summary of the financial activities for the year ending 31 March 2023, provided in fuller detail with comparative results on page 37, is as follows:

3. Taxation

Dove House Hospice Limited is a UK registered charity. All the £10,911,359 income is applied to its charitable objectives and the charitable company is therefore exempt under current legislation from most forms of taxation. A proportion of value added tax is recoverable by the charity and is therefore credited to the statement of financial activities or balance sheet as received. Reclaimable tax credits on legacy income and dividends are accounted for on an accrual basis.

4. Goodwill

Goodwill, being the amount paid in connection with the acquisition of a business in 2019, is being amortised evenly over its estimated useful life of five years.

5. Fixed Assets and Depreciation

Expenditure on tangible items of an enduring nature is capitalised and depreciated in accordance with normal accounting principles. The rates generally applicable are:

Freehold Property 2% Motor Vehicles 25% Plant & Equipment 20% Hi Tech Equipment 25% Fixtures & Fittings 10% Leasehold Improvements over lease period

6. Financial Commitments

The Trustees confirm that the charity’s current funds as outlined in the balance sheet and the new budget for 2023-2024 can meet obligations around the financial commitments of that year and meet the direct and indirect costs of providing a specialist palliative care service to the local community.

Financial Results:

2022/2023 2021/2022
Incoming
Resources		 £10,911,359 £10,891,595
Resources
Expended		 £10,235,718 £9,703,048
Gain/ (Loss) on
Investments		 (£20,655) £14,937
Net Surplus £654,986 £1,203,484
Total income of £10,911,359 was generated
from the following sources:
Donations
& Gifts		 £508,847 £478,630
Legacies £931,360 £926,426
Donations
Retail		 £1,361,480 £811,476
Grants £12,752 £154,710
Charitable
Activties		 £1,215,161 £1,556,545
Activity for
Generating
Funds		 £6,813,263 £6,931,391
Investments £68,496 £22,417
Other Income - £10,000
Charitable Exp
£10,235,718 com		 enditure amoun
prising the follo		 t
w		 ed to
ing:
Charitable
Activities		 £4,258,234 £3,953,970
Cost of
Generating
Funds		 £5,974,644 £5,749,078
Investment
Management
Fees		 £2,840 -

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Reserves Policy

Investment Policy

It is the charity’s stated policy to retain sufficient funds to cover fluctuations in income, current liabilities and unplanned expenditure in line with the forecasted needs of the organisation.

The Board of Trustees have approved an investment policy and strategy, which is supervised by the Audit Committee.

The most significant risk to the financial sustainability of the charity is the over reliance on internal fundraising, given the relatively low levels of statutory funding. The volatility that exists within our conventional fundraising is an ongoing risk that is assessed by the Audit Committee and the Trustees on an annual basis.

The Charity’s aim for the invested assets is to protect their purchasing power against inflation as a minimum requirement while offering an opportunity to provide an additional level of return to support its ongoing operational activities. The Trustees have agreed to delegate to Rathbone Investment Management the investment of the long-term funds held on a discretionary basis. The Trustees agreed to invest an initial sum of £2 million and this was transferred to Rathbones in August 2022. The Charity adopts a total return approach to investment, generating the investment return from income and capital gains or losses. As such, there is no target level of investment income required, and income is currently reinvested.

Included within the reserves policy section of the TAR entities are required to disclose the level of total funds and restricted funds held at the year end (plus comparatives).

Therefore, Trustees have reviewed the charity’s need for reserves in line with the guidance issued by the Charity Commission taking account of the following:

Total funds available at the year-end are £19,168,369 (2022: £18,513,383), of which £11,923,753 are unrestricted (2022: £11,175,113), £3,200,000 are designated funds (2022: £3,200,000), £4,016,680 are held for restricted purposes (2022: £4,109,235) and there are endowment funds of £27,936 (2022: £29,035).

At 31 March 2023 the total value of the investment portfolio stood at £2,026,323. We also have 2 other small investment portfolios which total £265,641.

Free Reserves

The Trustees have set a level to achieve 6 months operational running costs in reserve, which currently equates to £5.1 million. The Charity had free reserves, defined as unrestricted funds excluding any designated funds or tangible fixed assets of £5,101,963 (2022: £4,366,382).

Designated Funds

The charity can designate funds for specific purposes. Trustees review the need for designated funds on an annual basis taking into account current operational and future plans.

The Trustees have one designated fund: Reconfiguration of the existing hospice site as at present there are only 5 single rooms which is a major barrier to referrals to the current Inpatient Unit. Most of the other clinical services are either disconnected or isolated on the first floor making access difficult. Adaptations over the years have created a deep building layout, limiting natural daylight, desirable views or access to outside spaces. There is also limited scope to develop new and existing services.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Raising Funds

Retail

General

Although 2022/23 has presented substantial challenges for our Income Generation teams, overall this year has been a very successful one despite the rise in costs, the cost of living crisis and reduced numbers of volunteers.

The Retail division had another successful year, raising more than ever before for the second consecutive year. The year started with the shops and the Retail Distribution Centre being inundated with donations and the shops have remained well stocked throughout the year. In October the Retail division’s annual Conference focused on "working smarter, not harder" and this ethos definitely seems to be paying dividends when it comes to performance.

This year has not however been without it’s challenges. The Reworked shop, which sold stock repurposed by the hospice workshop at HMP Hull, closed after just three months of trading as the project was not financially viable. Some of our shops also struggled with low volunteer numbers, in some cases this meant that on occasion some shops had to close as there was not enough staff to safely open.

New Shops and Refurbishments

Gift Aid

Gift Aid conversion reached our highest level of 35% with the Onsite shop reaching an 81% conversation rate. We also made our largest annual Gift Aid claim of just over £340,000.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Fundraising and Events

Events

It was a difficult year for main hospice events in 2022/23. Although numbers of participants were good and most events seemed popular, the fundraising model surrounding them meant the income, and more importantly the net, were low. The events team put on some fantastic events which gave the hospice great exposure and brought hundreds of people together, including the Wine Dash, a Colour Run and two Strictly Learn to Dances in this year. Trips on the Northern Belle train remain a steady income stream and the Car Boot Sales bounced back to near pre-Covid income levels. The Starlight Stride had to be cancelled due to low registrations.

Community

Fundraising in schools and nurseries did exceptionally well this year with the 40 settings doing the Bunny Run raising £27,500 and 8,600 children from 55 nurseries/schools taking part in the Elf Run and raising £33,705! Open Garden events in Hessle, Cottingham and Hull’s Avenues collectively raised £20,000.

Challenges

Brave fundraisers taking on personal challenges continued to be a popular way of fundraising and our Paris Cycle Tour and Canada Trek also had a group representing Dove House on these bespoke overseas challenges. Over £7,000 was also raised at our Fire and Ice walk in October.

Individual Giving and In Memory

Working with Much Loved we launched online memory and tribute fund pages and since June, 11 pages have been set up and have generated £5,000 . We noticed an increase in the average funeral collection using this functionality with the average offline funeral collection raising £176 versus £993 on the average online page.

We launched a digital wills platform with Guardian Angel in November, so far 17 wills have been completed and with them 10 have pledged a legacy gift to Dove House (7 residuary gifts and 3 pecuniary).

Both In Memory appeals, Summer Memories and Light up a Life were well attended, with Light up a Life returning to Hull Minster for the first time post-Covid however income on the latter was slightly down on last year.

The direct marketing appeals in the Spring, at Christmas and through the Newsletter continued to be well supported, together bringing in over £42,500 .

Corporate

Corporate fundraising started to grow again as business moved back to office environments after the pandemic and some great charity of the year partnerships were forged. The It’s a Knockout event was fully subscribed with 27 teams raising over £25,000. In October we also launched White Dove Gin where 15% of the sale of each bottle is donated to Dove House.

Your Charity Lottery

Lottery cancellations were high following Covid and the impact of the increased cost of living, however new sign ups, partly due to the success of new canvassers, helped to balance out the cancellations with new enteries in the draw.

Our Raffles were down this year but this trend seems to be the same across the hospice sector. The Autumn Raffle raised £13,930 (10,725 additional tickets, £3,205 donations) and the Spring Raffle raised £15,180 (12,278 additional tickets, £4,309 donations). Two new beneficiaries joined - The Hinge (July 22) and ASCEND (Oct 22)

19

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Trading Company

In 2022/23 trading good sales were very successful, House Clearances have started to increase and thus income grew, and Dulcie’s Café remains popular and profitable.

Little Owls Day Nurseries

We cared for over 300 children through the two nursery sites. We had an Ofsted inspection at the Dove House nursery in February 2023 and received another Good rating, and achieved 5 star environmental health inspections at both sites.

Humber Wood Recycling Project

Humber Wood has made a loss this year with wood collections, on which a big percentage of our income relies, being especially low. Staffing changes have seen increased focus on the local collections and there was significant growth in this area by the end of the year. The team also reviewed and realigned the pricing structure. Although improvements have been made these have not been sufficient to bring the project back into the black. It has therefore been decided at a Dove House Trading Limited Directors meeting in June to close Humber Wood with the last trading day being in July 2023.

To ensure our fundraising is safe and legal we strictly adhere to the law; namely the Charities Act 2011 and The Gambling Act 2005 and are regulated by the Fundraising Regulator and abide to the regulator’s Code of Fundraising Practice. We are licensed and regulated by the Gambling Commission and abide to the license conditions and code of practice. We also have procedures in place to protect those in vulnerable circumstances such as children and the elderly. Staff and volunteers are trained in recognising the signs that someone is vulnerable and if a vulnerability is suspected, all fundraising is ceased and a record of this is kept. Other measures include limits to certain fundraising activity such as only allowing five entries to the hospice lottery.

The majority of our fundraising is done by supporters with guidance from staff which we employ in a range of roles including Fundraisers, Canvassers (who recruit lottery supporters door to door, at events and over the telephone) and Administration Support. We also engage professional fundraisers to assist with our lottery canvassing and these contracts are reviewed on an annual basis. Those raising funds on our behalf are supported by the Fundraising Team who ensure their fundraising meets the relevant standards; guides on how to fundraise in line with the law and codes of practice are also available on the hospice website.

During 2022-23 we received one complaint about our fundraising practice. The complainant relayed concerns about the attitude of one of our lottery collectors. Although we do not believe this incident broke any Fundraising Standards, this was immediately addressed with the member of staff in question as they did not meet the high level of customer service we expect of our staff and did not follow the hospice values.

20

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Special Moments

An 18th birthday celebration was brought forward so the patient could be part of it

A patient’s family cat visited and spent time snuggled on the bed

Worry Monsters were knitted by a volunteer to children’s designs to help with their anxieties

A patient who hadn’t been outside for 5 months could enjoy the gardens

Sleepover for a whole family

The whole hospice team worked together to create the dream wedding for a patient and her partner

Helped a Ukranian refugee make plans for after her loved one’s death when traditions are so different

A beer lolly pop was made for a patient who was nil-by-mouth but fancied a pint!

21 Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Finance Report

Summary

These financial statements have been prepared in accordance with the Statement of Recommended Practice (SORP 2019) and include the consolidated results of Dove House Hospice Limited and its trading subsidiary Dove House Trading Limited for the year ending 31 March 2023.

Dove House Hospice Limited is predominantly funded through voluntary sources and so the Trustees are prudent in their approach to managing the long term financial position of the charity to ensure the organisation remains resilient and sustainable. One of the organisations strategic ambitions is to achieve a balanced operational budget without any reliance on legacy income. Whilst the budget projections for the year ending March 2023 were for a relatively small deficit budget, the Trustees remain committed and are working towards this balanced position over the next 5 years.

Overall the consolidated results show a surplus of £655,000, which is down on the previous year’s surplus of £1,203,000. However, there are some significant ‘one off’ elements within last year’s funding which have not reoccurred in the current year. In the previous year we received an additional £200,000 from East Riding Clinical Commissioning Group for the maintenance of services at a time of continued increased pressure resulting from the coronavirus pandemic. We also received in the previous year a further £151,000 in covid related grants through the Government’s commitment and support of the hospice sector. Combined these grants account for a substantial drop in grant funding when looking at comparable figures for the current year.

Legacy Funding

Legacy income this year totals £931,000 which is on a par with the previous year’s total of £926,000. However, the volatility within legacies is reflected in the graph below which shows legacy funding received by Dove House over the last 10 years. This just emphasises the challenge we face and the decisions we have to make when looking at our funding model given this level of uncertainty. The Trustees are clear that we will continue to look at reliable recurring funds to meet our recurring operational expenditure and use legacy income to address our ambitions in areas requiring capital investment, short term contingencies and to maintain our reserves position.

NHS Statutory Grants

The establishment of the new Integrated Care Systems (ICS’s) resulted in clinical commissioning groups (CCGs) being closed down. So, in the current year we were commissioned through the Humber and North Yorkshire Health and Care Partnership ICS. Nevertheless, despite the changes in commissioning we still received our statutory grants from similar sources representing Hull and the East Riding of Yorkshire. The grants received were broadly as forecast with only small uplifts on the previous year’s amounts, despite the challenging economic climate with double digit inflation and the energy crisis pushing costs up across the organisation. The statutory grants combined totalled £1.04 million this year, which amounts to 10% of our total funding.

----- Start of picture text -----
Dove House funding On average
hospice’s
£
nationally
10% 90%
receive 34%
£
Funded by Comes from local funding from
the State communities the state
Retail
----- End of picture text -----

A big part of our ability to offset higher costs in the organisation over the past 2 years has been the performance from Retail and the mechanisms we now use to increase the retail contribution from like for like sales and of course the momentum we have through the gift aid scheme. Gross income from retail sales stands at £5.45 million up from £4.77 million last year, with gift aid claims totalling £338,000 compared to £203,000 last year. This puts the overall retail nett surplus for the year at £1.64 million up by 42% from the previous year. This is a fantastic achievement especially when you factor in that the profit as a percentage of income has also increased across the year from 24% in 2022 to 30% in 2023.

22

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Fundraising

Since we have moved through the transition and restrictions placed on us through the covid pandemic we have seen an upward trend within fundraising, something which has continued in the current year. The fundraisers have worked hard across all areas of the fundraising landscape with significant growth and developments building on the success from the previous year. Working with schools and early years settings on various community appeals has proved to be hugely successful, although the biggest contribution and growth area has come from individual gifts and challenges raising over £265,000. However, the team have also been proactive and achieved their annual targets for corporate support, grants and gift aid.

Your Charity Lottery

Your Charity Lottery ended the year with a significant surplus well ahead of expectations. Although the membership has dropped throughout 2022/23 by around 1,000 members to 19,300, with the obvious knock on effect on income, this was offset by a significant reduction in our forecast costs, mainly due to canvassing fees. The appointment of suitable canvassers has proved difficult throughout the year, although in the last quarter of the year we did appoint 2 external agencies and recruitment and membership levels started to increase. We expect this trend to continue albeit with the additional expense in the new financial year.

Dove House Trading Limited

One of the major elements of our trading and commercial activities is our Little Owls Nursery Project with the 2 early years settings based at the main hospice site and Ainthorpe Primary School. It has been a challenging year, not least due to the recruitment and retention of staff and our ability to maintain appropriate staffing levels to meet the demand for places at both settings. As a result, the contribution from both settings was substantially down on the previous year. Humber Wood our wood recycling project made a significant loss on the year as opposed to a small surplus from the previous year, as income from national and local collections reduced and costs increased mainly through various staffing issues. If there is not a marked improvement and a clear indication that this enterprise will return to the black in the first quarter of the new financial year, the Directors of the Dove House Trading Limited will consider closing the facility.

Charitable Activities

Whilst costs have gone up throughout the organisation these are broadly in line with our expectations across both clinical and support areas. The ongoing challenges with recruitment, in particular with clinical staff, continued throughout 2022/23 and so we did incur some additional costs through the use of agency and bank, especially on the inpatient unit with admissions up nearly 50%. Some new and revived community and drop in services came online as planned although there were some cost reductions in areas where we still have ongoing vacancies.

Across non staffing areas costs have increased significantly through energy and general inflationary pressures. These have been more noticeable across gas and electricity costs at the main hospice site and the unrelenting uplift in food costs. We also incurred one off costs for the work carried out on our stakeholder analysis and engagement work through external consultants which will not reoccur next year. On the plus side we agreed a contract with the University of Hull to deliver training and effective learning worth £43,000 and we have also received £21,000 from Hull York Medical School for clinical placements.

23

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

My auntie Beryl who was 85 years old spent many weeks in hospital and after being discharged home she was in an incredible amount of pain. She had breast cancer but it had spread rapidly. We tried to manage at home but we couldn’t make her comfortable and address her pain. It was really distressing seeing her like that. She couldn’t be left on her own as she couldn’t get to the toilet without help and we couldn’t be there 24 hours a day. We were struggling and didn’t know where to turn to for help.

Her Macmillan nurse suggested hospice care to us and arranged it all. I knew hospices cared for people in their dying days, but I didn’t really know what to expect. When we got the call from Dr Linda at Dove House saying there was a bed for Beryl it was such a huge relief. She was admitted that lunchtime and we couldn’t have been more grateful. Dr Linda met us along with the nurses which really helped. I had never stepped foot in a hospice until that day when I was waiting for Beryl to arrive in the ambulance. Knowing it would be her final journey was hard.

There were lots of difficult questions and decisions ahead of us but Dr Linda and everyone explained everything to us so well. Beryl wasn’t just my auntie, she was more like my big sister and I wanted nothing more than for her to be happy right up until her final moments with us. The hospice was honest about what was going to happen and helped us every step of the way. They made Beryl comfortable which is what she needed and supported me and our whole family.

Beryl would call everyone at the hospice angels. When she arrived at Dove House she said she was where she wanted to be.

My husband would visit the hospice with me but would stay for hours in the reception waiting. He knew I needed time and space to be with my auntie but also wanted to be there for me while I was there for her. We even managed to get my mum to come and visit her little sister. She wasn’t sure she could be emotionally strong enough or physically able to but was pleased once she had. They had the most incredible relationship and were really close, I can’t imagine the pain it would have caused her if she hadn’t said goodbye.

Beryl loved her garden back home so being able to see the lovely hospice plants through her window brought her joy. Even though we knew she was happy at Dove House it was hard knowing whether to take a break and go home for a rest and get something to eat as we knew she didn’t have long left. Dr Linda really helped us and took the guilt we were feeling away. She reassured us that they would ring me if anything changed.

Even with family who lived miles away, visiting the hospice was fantastic and they accommodated our needs as they knew that Beryl needed to be around her family.

Her daughter Louise was able to visit from all the way in Wales, it didn’t matter what time she got there, Dove House welcomed her with open arms. We think Beryl was waiting to say goodbye to her daughter as after she left it seemed as though she was ready to go. She felt at peace. I will never forget that day. When I walked into her room the sunset was beaming in through the window and it hit me in the face, it was just beautiful. Just two weeks after coming to the hospice she took her final breath.

The experience we had at Dove House was lovely. It of course was filled with sadness but I couldn’t have imagined a better place for her. Myself and my daughter were able to be by her side in her last moments and that meant everything to us.

My dad died in hospital and I wish he could have had the same love, care, and peace at the end as Beryl did. When my time comes I would like to be at Dove House too. I couldn’t have wished for a better place for my auntie.

I cannot thank Dove House enough for everything they did for Beryl. The hospice helped us far more than I can ever express, it was everything we could ever have hoped for.

24

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Our Future

During 2022/23 we developed a new five year Strategy. We reviewed the previous Dove House strategy and analysed where the hospice is currently placed to create the new Strategy.

This Strategy will be implemented in 2023/24 and will guide decision making developments for the next five years.

patients and families consider our care as excellent

Strategy process: how did we get to this point?

Our strategic plan has been developed, not just through our own endeavours and insights, but from all those affected by the decisions we make. Through a robust programme of stakeholder engagement and the support of professional analysts, we have provided a platform to help people shape what Dove House should look like in the future.

we don’t reach everyone in our community

the layout of our building and site constricts us and can deter referrals

Themes that came out of this research:

we don’t offer services in a patient’s home if that is their preference

This involved talking to all our stakeholders; from patients and families to those that commission our services, staff and volunteers and the community that sustains us, health care professionals and the wider healthcare sector.

the need for hospice care is greater than ever

we are well known but not for all of the services we provide

Our 5-year strategic plan has been produced by the Trustees and Executive Leadership Team but guided and directed by the narrative in our stakeholder feedback.

Whilst this strategy sets out a direction of travel, we will remain a listening organisation and through our governance framework and annual reviews, adapt our plans to reflect the ever changing external environment. Whatever the future may hold, we are determined and ambitious in our plans.

we must remain financially resilient and stable

Chris Sadler, Chief Executive

25

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Strategic Ambitions

Excellent care, excellent support, excellent outcomes

Exceed expectations

Be innovative in our approach

Care for more patients and expand services

Ambition 1: Care and Services

Ambition 2: Reaching Out

Better together: collaborate to succeed

Strengthen our place in local healthcare system

Collaborate to provide seamless care

Raise our profile and dispel myths

Achieving success through our people

Ensure workforce is appreciated and motivated

Become an employer of choice

Leadership will be values led, compassionate and inclusive

Ambition 3: People and Development

Ambition 4: Financial

A coherent financial plan to achieve our strategic ambitions

Sound financial model to underpin existing services

Develop proactive strategies to raise additional funds

Prudent in our approach to ensure resilience and sustainability

Plans for 2023/2024

The plans in place for next year are aligned with our Strategic Ambitions below. From this year onwards our accomplishments will be measured against these Ambitions to ensure we are making developments towards achieving our Strategic Vision

Measuring our impact

Feedback

Continuous learning and reflection

Increase our community presence

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Reaching Out:

Improve partnerships

Working closely with community colleagues particularly with regards to specific conditions such as frailty, develop action plans to strengthen our place for caring for these patients.

Promote our care and services

Develop a marketing plan which sees increased content disseminated about our services and ensures we have relevant resources for everyone in the health care community explaining what we do.

People & Development:

Recruitment

Build a recruitment and retention plan which:

Interests students, and supports new disciplines, such as paramedics

Strengthens links with education providers to encourage interest in health and social care.

Financial:

Fundraising

Review and consolidate our events

Plan a Legacy campaign

Planning work for capital campaign

Continues to look at new roles, ensuring we are a competitive, flexible employer

Reviews volunteer roles and investigates how these can support our services

Workforce planning:

We will continue to review our nursing establishment with a view to ensuring a systematic and structured approach which meets the needs of the patients in a responsive manner. The review will also consider the needs of the Inpatient Unit and how these can be best met.

Increase training and development:

We plan to have more Team Days, introduce new competencies with the new Clinical Nurse Educator role and provide more opportunities for observed practice.

The implementation of a new HR system, Staffology, will ensure recording training and identifying needs will be quicker and more responsive.

Retail

Open a new furniture superstore

Open a Hull Re-Use Shop

Lottery

Invest in canvassing to increase numbers in draw

Trading Co

Develop new commercial projects that will increase the contribution from the Dove House Trading Limited

Prepare for Government changes to early years funding coming in from April 2024 at Little Owls

Promote staff wellbeing:

This year we are keen to put in procedures which will further support our staff with the emotional impact of their role. We will maintain the Employee Assistance Programme and review our Mindful Employer charter in November ready for re-accreditation.

257

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Structure, Governance & Management

Trustees’ Responsibilities

The Trustees who are also Directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31st March 2023. The Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) “Accounting and Reporting by Charities” in preparing the Trustees' Report and financial statements of the charity. The financial statements have been prepared in accordance with the accounting policies set out in the notes to the accounts and comply with the charity’s governing document, the Charities Act 2011 and Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standards applicable in the UK and Republic of Ireland published in October 2019.

The Trustees (who are also directors of Dove House Hospice Limited for the purposes of company law) are responsible for preparing the Trustees’ Report (including the Strategic Report) and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

Company law requires the trustees to prepare financial statements for each financial year, which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year. In preparing these financial statements, the Trustees are required to:

select suitable accounting policies and then apply them consistently;

observe the methods and principles in the Charities SORP 2019 (FRS 102)

make judgements and estimates that are reasonable and prudent;

state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements;

prepare the financial statements on the going concern basis unless it is

inappropriate to presume that the charitable company will continue in operation.

The Trustees are responsible for keeping adequateaccounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

there is no relevant audit information of which the charitable company’s auditor is unaware; and

the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information.

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Legislation in the United Kingdom governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Adminstration & Reference Details

Registered Office:

Principal Advisors

Dove House Hospice Limited, Chamberlain Road, Hull, HU8 8DH Registered Charity Number: 509551 Company Number: 01498747

Solicitors:

Graham & Rosen 8 Parliament Street Hull HU1 2BB

President: Vacancy

Pepperells Solicitors 100 Alfred Gelder Street Hull HU1 2AE

Vice Presidents: Dr Sean Dunn Maureen Lipman, DBE

Auditors:

Governing Board of Trustees: Philip Daniels (Chairman)

BHP LLP

Rievaulx House 1 St Mary’s Court York YO24 1AH

Trustees:

Philip Daniels - Chairman Maggie Butt – Vice Chairman - appointed as Vice Chair 11/05/2023 Jim Doyle – Vice Chairman - resigned 11/05/2023

Bankers:

HSBC

3-4 Jameson Street Hull HU1 3JX

Jan Antons Sally Booker – appointed 11/05/2023 Annie Bowes – appointed 11/05/2023

Investment Managers:

John Dunning Dan Harman

Jim Harris

Rathbone Investment Management Limited

Rajarshi Roy – resigned 04/07/2023 Jae Saleh

Earl Grey House 75-85 Grey Street Newcastle Upon Tyne NE1 6EF

– appointed 11/05/2023 Claire Thomas – appointed 11/05/2023

Leadership Team:

Christopher Sadler: Chief Executive/Director of Finance and Support Services

Sarah Cash:

Deputy Chief Executive/ Director of Business and Income Development

Andrew Walker:

Director of People and Development

Linda Johnson:

Director of Clinical Services

Dr Rachael Dixon:

Consultant in Palliative Medicine

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Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Governing Document

Dove House Hospice Limited is a registered charity and company limited by guarantee without share capital. The charity’s governing document is its Memorandum and Articles of Association which restricts the charity’s operations to all such lawful acts as are incidental or necessary to the attainment of its objectives.

Appointment, Induction, and Training of Trustees

Appointment, induction, and training of Trustees takes place in accordance with Fit and Proper Person legislation (Health and Social Care Act (2008) Regulated activities (Regulations) 2014). That being that Trustees are appointed rather than elected by a membership.

Any person may apply to become a Trustee and a process is in place whereby the applicant’s suitability for the role is tested through an appropriate application and interview process which assesses the applicant’s suitability for the role and that they fulfil the requirements of the Fit and Proper persons legislation. Any potential new Trustee would have to complement and enhance the existing skill mix of the Board prior to undergoing a ‘fit and proper person check’.

Appointment is agreed by resolution at a meeting of the Board of Trustees. The term of office begins on this date. All terms of office will be for 3 years without time limit.

All newly appointed Trustees are provided with an information pack including guidance on being a trustee of a charity and specific guidance related to being a Trustee at Dove House Hospice Limited. Induction includes a detailed site visit and meetings with the Chair and the Executive Leadership Team. Specific time is set aside to meet with the Director of Finance ensuring that new appointments have a full understanding of the finances of the organisation. Training is delivered on a rolling programme and includes essential elements such annual Safeguarding and Information Governance (IG) training.

Every year, the Trustees meet

outside of the Board meetings to have

two development days. This includes a review of the hospice’s 5 year strategy, presentations from the Executive Leadership Team, plans for the future and discussions on governance.

The hospice has also introduced a Trustee appraisal system and all trustees have had an appraisal with the Chairman. Among other things, regular appraisal sits well within the ‘fit and proper person’ legislation, as it helps to ensure the ongoing suitability of the Trustee for their role and also, it gives Trustees the opportunity to ask any questions and raise any concerns they may have. The process has been welcomed by the Trustees and the feedback has been positive.

Organisation

The responsibility to ensure appropriate management of the charity is vested in the Board of Trustee’s. To assist the Board in discharging and achieving its responsibilities, it receives regular reports on some aspects of its principal functions from the Chief Executive and the Executive Leadership Team (ELT). These reports ensure Board Members have relevant information to review all the financial and clinical activities of the charity.The Chief Executive, who leads the leadership team, is responsible to the Board of Trustees for the day to day management of the charity and the execution of the policies and strategies defined by the Board.

Audit Committee

The purpose of the Audit Committee is to ensure robust governance in relation to risk and financial processes. This is a on-executive committee of the Board of Trustees and will have no executive powers other than those specifically delegated in the agreed terms of reference. The committee will include a minimum of three Trustees and two members of the Executive Leadership Team and will focus on governance, risk management and internal control.

30248 Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Related Parties

The charity has a wholly owned trading subsidiary, Dove House Trading Limited. The activities of Dove House Trading Limited are restricted to activities that assist in the furtherance of the objects of the charity. As noted within the notes to the financial statements the charity provides services by way of management charges, which are considered to be at an arm’s length price, to Dove House Trading Limited. All of the income of Dove House Trading Limited is donated to the charity under the Gift Aid scheme.

Risk Management

The Trustees and the ELT are responsible for managing the risks faced by the organisation. A Risk Register is in place. Key areas of risk have been identified as follows:

The Trustees and the Executive Leadership Team continually review the risks faced by the charity and have satisfied themselves that systems and procedures are established in order to mitigate these risks as far as possible.

Remuneration

The Chair and Audit Committee are responsible for setting the pay and remuneration levels for the Chief Executive. The pay of other key management personnel is also set by this group, along with the Chief Executive. These are benchmarked against regional hospices and reviewed annually.

Objectives and Activities

The objectives of the charity are:

The Trustees have reviewed the current activities of the charity and confirm they are in line with its objectives. All the activities of the organisation carried out during 2022-23 are in pursuance of the charity’s objectives and considered to be for the public benefit. All services provided are free to all beneficiaries irrespective of capacity, ethnicity, faith, religious conviction, sexual orientation, or social economic environment.

The Trustees also confirm that the organisation’s aims and objectives fall within the descriptions of purposes in the Charities Act 2011 and are recognised as charitable and are carried out for the public benefit.

The Trustees refer to the Charity Commission's guidance on public benefit to ensure all activities meet the guidance.

Serious Incidents

There have been no serious incidents during 2022-23.

25319

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Section 172 Statement - The Trustees duty to promote the success of the Charity.

The Trustees are the Directors of Dove House Hospice Limited and have a duty to promote the success of the charity, and in doing so, are required by section 172 (1) of the Companies Act 2006 to have regard to various specific factors including:

The Trustees have recently approved the new strategic plan covering the period 2023-2028. The Charity’s strategy sets out the vision and ambitions for the Charity over the next 5 years in a balanced approach and considers the likely consequences of any decisions in the long term.

The Trustees meets bi-monthly throughout the year to discuss the progress made against the ambitions and also reviews the relevance of the strategic direction at a full Board development day on an annual basis. The Trustees obtain assurance that attention is given to the factors set out in section 172 when promoting the success of the Charity, and through monitoring and holding to account the Executive Leadership Team.

The Charity has carried out a major stakeholder engagement and analysis project, through an external company, which was a key factor in developing the new 5 year plan. Ongoing engagement with stakeholders will continue and the Executive Leadership Team will report to the Trustees on key stakeholder relations and engagement activities, current issues and relevant feedback received from interaction with stakeholders.

The Trustees follow a formal process to regularly manage and review risks that are faced by the Charity. At each Board meeting the 10 major risks are presented in the Board papers and the whole risk register, including mitigation is discussed at one of the 2 Board away days each year. Risks are reviewed periodically by department heads, and we also have a dedicated ‘risk week’ in the calendar to ensure the risk register reflects and prioritises risks across the organisation.

The Charity ensures that it maintains a reputation for high standards of business conduct by having in place a range of policies and procedures that promote corporate responsibility and ethical behaviour. Areas covered include Fundraising and our compliance through the Code of Fundraising Practice, The Gambling Commission, Gifts and Hospitality and Money Laundering policies. Other organisational policies include Conflict of Interests, Safeguarding, Bullying, Harassment and Whistleblowing. All staff have to carry out essential education covering keys aspects of behaviour and we also have dedicated leads in Safeguarding and a Freedom to Speak Up Guardian. The interests of employees is discussed in more detail in the People and Development section of this report.

302428 Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Environmental Sustainability Environmental Sustainability

We recognise that our operations have an impact on the environment and are committed to minimising our impact, preventing pollution, and complying with relevant legislation.

We take actions to continually improve our environmental performance and set objectives and targets that are monitored and continually reviewed.

We actively seek to:

Energy Consumed

The aggregate of the annual quantity of gas and electricity consumed from activities for which the charity is responsible is 1,703,195 kWh.

Methodology

Energy consumption data was generated from meter readings and billing information. Business travel information was obtained from staff mileage claims for the period and billing information. As retrieving car type, fuel type, etc. was not possible, aggregated conversion factors were used for petrol and diesel cars, based on an ‘average’ car in the government guidance. For vans, the ‘Managed Vans; Average; Diesel’ was applied.

Carbon Dioxide Emissions (CO²e)

Tonnes of CO²e generated by Dove House from gas, fuel for transport and electricity for fuel:

Gas = 116,052 tonnes CO²e

Electricity = 176,015 tonnes CO²e

Business transport = 39,429 tonnes CO²e The total CO²e generated by Dove House Hospice during 2022-23 was 331,497 tonnes.

Energy Efficiency

The following measures were taken to increase energy efficiency in the reporting period:

We will continue with all the above projects and improve monitoring and metering arrangements to help identifed further opportunities.

The financial statements were approved and authorised for issue by the Trustees and signed on their behalf by:

Water use for the main hospice building was 3,630m³ for the reporting period.

Philip Daniels Chair of the Board of Trustees

Date: 29/09/2023

The notes on pages 44 to 75 form part of these financial statements. 253193

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Independent Auditor’s Report to the members of Dove House Hospice Limited

We have audited the financial statements of Dove House Hospice Limited (the ‘parent charitable company’) and its subsidiaries (the 'group') for the year ended 31 March 2023, which comprise the consolidated statement of financial activities, the consolidated balance sheet, the company balance sheet, the consolidated statement of cash flows and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the group and parent charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees' use of the going

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or

collectively, may cast significant doubt on the group and parent charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The other information comprises the information included in the trustees' report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the trustees' report. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Matters on which we are required to

report by exception

In the light of the knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the strategic report and the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement, the trustees (who are also the directors of the parent charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the group and parent charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the group or parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

We have been appointed auditor under the Companies Act 2006 and report in accordance with this Act.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

35

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

We assessed the susceptibility of the group and parent charity's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by;

making enquiries of management and trustees as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and

considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations.

To address the risks of fraud through management bias and override controls, we:

performed analytical procedures to identify any unusual or unexpected variances;

tested journal entries to identify unusual transactions;

assessed whether judgments and assumptions made in determining the accounting estimates set out in note 2 were indicative of potential bias; and

investigated the rationale behind significant or unusual transactions.

In response to the risk of irregularities and non compliance with laws and regulations, we designed procedures which included, but were not limited to:

non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities is available on the FRC's website at: www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Jane Marshall (Senior statutory auditor)

for and on behalf of

BHP LLP

agreeing financial statement disclosures to underlying supporting documentation;

reading the minutes of meetings of those charged with governance;

enquiring of management as to actual and potential litigation and claims.

Statutory Auditor Rievaulx House 1 St Mary's Court York YO24 1AH

Date: 18th October 2023

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of

36

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Consolidated Statement of Financial Activities (Incorporating Income and Expenditure Account)

FOR THE YEAR ENDED 31 MARCH 2023

Unrestricted
funds
2023
Restricted
funds
2023
Note
£
£
Income from:
Dona�ons and legacies:
3
Dona�ons & gi�s
359,480
149,367
Legacies
931,360
-
Dona�ons - Retail
1,361,480
-
Grants
12,752
-
Charitable ac�vi�es
4
1,215,161
-
Ac�vi�es for genera�ng
funds
6
6,813,263
-
Investments
68,496
-
Other income
8
-
-
Total income
10,761,992
149,367
Expenditure on:
Raising funds:
9,10
Dona�ons and gi�s
2,586
127,578
Trading costs
5,844,480
-
Investment
management fees
2,840
-
Charitable ac�vi�es
11
4,143,890
114,344
Total expenditure
9,993,796
241,922
Net income before net
gains on investments
768,196
(92,555)
Net (losses)/gains on
investments
19
(19,556)
-
Net movement in funds
748,640
(92,555)		 Endowment
funds
2023
Total
funds
2023
£
£
-
508,847
-
931,360
-
1,361,480
-
12,752
-
1,215,161
~~-~~
~~6,813,263~~
-
68,496
~~-~~
~~-~~
-
10,911,359
-
130,164
-
5,844,480
-
2,840
-
4,258,234
~~-~~
~~10,235,718~~
-
675,641
(1,099)
(20,655)
(1,099)
654,986		 As restated
Total
funds
2022
£
478,630
926,426
811,476
154,710
1,556,545
~~6,931,391~~
22,417
~~10,000~~
10,891,595
77,929
5,671,149
-
3,953,970
~~9,703,048~~
1,188,547
14,937
1,203,484

37

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Consolidated Statement of Financial Activities (Incorporating Income and Expenditure Account) (continued)

FOR THE YEAR ENDED 31 MARCH 2023

Note
Reconcilia�on of funds:
Total funds brought
forward as previously
stated
Prior year adjustment
23
Total funds brought
forward as restated
Net movement in funds
Total funds carried
forward		 Note
Reconcilia�on of funds:
Total funds brought
forward as previously
stated
Prior year adjustment
23
Total funds brought
forward as restated
Net movement in funds
Total funds carried
forward		 Unrestricted
funds
2023
Restricted
funds
2023
£
£
14,339,543
4,109,235
35,570
-
14,375,113
4,109,235
748,640
(92,555)
15,123,753
4,016,680		 Unrestricted
funds
2023
Restricted
funds
2023
£
£
14,339,543
4,109,235
35,570
-
14,375,113
4,109,235
748,640
(92,555)
15,123,753
4,016,680		 Endowment
funds
2023
£
29,035
-
29,035
(1,099)
27,936		 Total
funds
2023
£
18,477,813
35,570
18,513,383
654,986
19,168,369		 As restated
Total
funds
2022
£
17,278,990
30,909
17,309,899
1,203,484
18,513,383
15,123,753

The Consolidated Statement of Financial Ac�vi�es complies with the requirements for an income and expenditure account under the Companies Act 2006 and includes all gains and losses recognised in the year.

All income and expenditure derive from con�nuing ac�vi�es.

38

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Consolidated Balance Sheet

AS AT 31 MARCH 2023

Note
Fixed assets
Intangible assets
17
Tangible assets
18
Investments
19
Current assets
Stocks
20
Debtors
21
Cash at bank and in hand
Creditors: amounts falling due within one year
22
Net current assets
Total assets less current liabili�es
Provisions for liabili�es
Total net assets
Charity funds
Endowment funds
24
Restricted funds
24
Unrestricted funds
Designated funds
24
General funds
24
Revalua�on reserve
24
Total unrestricted funds
24
Total funds		 95,264
963,353
5,777,791
6,836,408
(615,434)
3,200,000
11,808,092
115,661		 2023
£
11,667
10,647,069
2,291,964
12,950,700
6,220,974
19,171,674
(3,305)
19,168,369
27,936
4,016,680
15,123,753
19,168,369		 75,246
891,835
7,407,795
8,374,876
(897,439)
3,200,000
11,045,392
129,721		 As restated
2022
£
31,667
10,730,335
277,249
11,039,251
7,477,437
18,516,688
(3,305)
18,513,383
29,035
4,109,235
14,375,113
18,513,383

39

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Consolidated Balance Sheet (continued)

AS AT 31 MARCH 2023

The Trustees acknowledge their responsibili�es for complying with the requirements of the Act with respect to accoun�ng records and prepara�on of financial statements.

Trustees and signed on their behalf by:

Philip Daniels Chair of the Board of Trustees Date: 29/09/2023 The notes on pages 44 to 75 form part of these financial statements.

40

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Charitable Company Balance Sheet

AS AT 31 MARCH 2023

Note
Fixed assets
Tangible assets
18
Investments
Current assets
Stocks
20
Debtors
21
Cash at bank and in hand
Creditors: amounts falling due within one year
22
Net current assets
Total net assets
Charity funds
Endowment funds
24
Restricted funds
24
Unrestricted funds
Designated funds
24
General funds
24
Total unrestricted funds
24
Total funds		 32,698
1,050,572
5,711,613
6,794,883
(549,308)
3,200,000
11,923,753		 2023
£
10,630,829
2,291,965
12,922,794
6,245,575
19,168,369
27,936
4,016,680
15,123,753
19,168,369		 28,044
973,586
7,326,955
8,328,585
(803,375)
3,200,000
11,139,543		 2022
£
10,675,353
277,250
10,952,603
7,525,210
18,477,813
29,035
4,109,235
14,339,543
18,477,813

41

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Charitable Company Balance Sheet (continued)

AS AT 31 MARCH 2023

The charitable company has taken advantage of the exemp�on allowed under s408 of the Companies Act 2006 and has not presented its own statement of financial ac�vi�es in these financial statements. The net movement in funds for the year for the charitable company was £690,556 (2022 - £1,237,049).

The Trustees acknowledge their responsibili�es for complying with the requirements of the Act with respect to accoun�ng records and prepara�on of financial statements.

Trustees and signed on their behalf by:

Philip Daniels Chair of the Board of Trustees Date: 29/09/2023

42

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Consolidated Statement of Cash Flows

FOR THE YEAR ENDED 31 MARCH 2023

Note
Cash fows from opera�ng ac�vi�es
Net cash provided by opera�ng ac�vi�es
28
Cash fows from inves�ng ac�vi�es
Interest received
Proceeds from the sale of tangible fxed assets
Purchase of tangible fxed assets
Proceeds from sale of investments
Purchase of investments
Net cash used in inves�ng ac�vi�es
Change in cash and cash equivalents in the year
Cash and cash equivalents at the beginning of the year
Cash and cash equivalents at the end of the year
29		 2023
£
719,423
68,496
15,314
(397,867)
18,527
(1,393,103)
(1,688,633)
(969,210)
7,422,217
6,453,007		 As restated
2022
£
1,812,156
22,417
3,292
(212,448)
-
(58,070)
(244,809)
1,567,347
5,854,870
7,422,217

43

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies

1.1 Basis of preparation of financial statements

Dove House Hospice Limited is a company limited by guarantee, established in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £10 per member of the charity. The address of the registered office is given in the administra�on and reference details sec�on of the Directors’ Report on page 3 of these financial statements. The nature of the charity’s opera�ons and principal ac�vi�es are fully detailed in the directors' report.

prepared in accordance with Accoun�ng and Repor�ng by Chari�es: Statement of Recommended Prac�ce applicable to chari�es preparing their accounts in accordance with the Financial Repor�ng Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Repor�ng Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Chari�es Act 2011, the Companies Act 2006 and UK Generally Accepted Accoun�ng Prac�ce.

to include certain items at fair value. The financial statements are presented in sterling which is the func�onal currency of the charity and rounded to the nearest £.

undertaking, Dove House Trading Limited, at 31 March 2023 using acquisi�on accoun�ng.

The charitable company has taken advantage of the exemp�on allowed under sec�on 408 of the Companies Act 2006 and has not presented its own statement of financial ac�vi�es in these financial statements.

1.2 Going concern

As part of their assessment of the going concern basis of prepara�on, the trustees have considered the impact of current and recent events on the group and parent charitable company's ac�vi�es and workforce, as well as the wider economy and on the forecasted income for the year to 31 March 2024. They have also considered the period up to 12 months from the signing of the accounts. The trustees are confident that they have in place plans to deal with any financial losses that may arise.

and parent charitable company have adequate resources to con�nue in opera�onal existence for the foreseeable future. For this reason, the trustees con�nue to adopt the going concern basis in preparing the

44

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies (con�nued)

1.3 Income

a) Income from donors and supporters

Legacies are accounted for on an accruals basis. Cash collected at special fundraising events is included in the statement of financial ac�vi�es gross. Significant non cash dona�ons are included in the statement of financial ac�vi�es at the trustees’ es�mate of their market value when received. The value of voluntary help is not included in the accounts.

Legacy income is generally recognised when received. However, legacies are also recognised as a debtor before receipt if there is sufficient evidence regarding:

i) the charity’s en�tlement to such income,

ii) the certainty of receipt, and iii) measurement at a reliable monetary value.

and will be recognised at such �me when the criteria are met. The total of all such unrecognised items at the year end is included in the notes to the accounts.

b) Other opera�ng income

All other income is accounted for on an accruals basis.

c) Investment income

includes the tax credit recoverable from the HM Revenue & Customs.

income received for specific purposes but not expended during the period is shown in the relevant funds on the balance sheet. Where income is received in advance of en�tlement of receipt, its recogni�on is deferred and included in creditors as deferred income. Where en�tlement occurs before income is received, the income is accrued.

Other income is recognised in the period in which it is receivable and to the extent the goods have been provided or on comple�on of the service.

1.4 Expenditure

Expenditure is accounted for on an accruals basis and includes a�ributable VAT which cannot be recovered. When expenditure is incurred rela�ng to more than one cost category, the expenditure is appor�oned over all relevant headings. The basis of appor�onment used reflects the �me and resources exerted under specific headings.

45

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies (con�nued)

1.4 Expenditure (continued)

a) Cost of genera�ng funds

Cost of genera�ng funds includes all costs rela�ng to the raising of the charity’s income.

b) Fundraising and publicity

Fundraising and publicity includes the cost of raising the charity’s voluntary contribu�ons together with raising public awareness to the charity’s objec�ves.

c) Direct charitable ac�vi�es

Direct charitable ac�vi�es include the direct costs of the charitable ac�vi�es and deprecia�on on related assets.

d) Support costs

Support costs include the cost of suppor�ng the expenditure on the objects of the charity. Support costs have been appor�oned on the basis of staff �me working on each ac�vity.

e) Governance

Governance includes the cost of essen�al central administra�on principally concerning the overall management of the charity’s affairs, including compliance with cons�tu�onal and statutory requirements.

1.5 Intangible assets and amortisation

Intangible assets consist of goodwill, being the amount paid in connec�on with the acquisi�on of a business in 2019.

Intangible assets are ini�ally recognised at cost. A�er recogni�on, under the cost model, intangible assets are measured at cost less any accumulated amor�sa�on and any accumulated impairment losses.

straight-line basis over its expected useful life.

The es�mated useful lives are as follows:

Goodwill - 5 years

46

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies (con�nued)

1.6 Tangible fixed assets and depreciation

or value of the asset can be measured reliably.

assets are measured at cost less accumulated deprecia�on and any accumulated impairment losses. All costs incurred to bring a tangible fixed asset into its intended working condi�on should be included in the measurement of cost.

es�mated useful lives using the straight-line method.

Deprecia�on is provided on the following bases:

Freehold property - 2%
Leasehold improvements - over period of lease
Plant and equipment - 20-25%
Motor vehicles - 25%
Fixtures and f�ngs - 10%

1.7 Investments

Stocks and shares quoted on a recognised stock exchange are included in the balance sheet at their midmarket value at the year end. The variances between market value and the original cost or annual revalua�on of the investments are shown as unrealised investment gains or losses.

are shown as a gain/(loss) in the statement of financial ac�vi�es.

Investments in subsidiaries are valued at cost.

1.8 Stocks

Stocks are stated at the lower of cost and net realisable value, being the es�mated selling price less costs to complete and sell. Cost represents that expenditure which has been incurred in the normal course of business in bringing the product or service to its present loca�on and condi�on.

At each balance sheet date, stocks are assessed for impairment. If stock is impaired, the carrying amount is reduced to its selling price less costs to complete and sell. The impairment loss is recognised immediately in profit or loss.

Directors consider it imprac�cal to assess the amount of donated stock held as there is no system in place to record these items or value them un�l they are sold. The value of these goods to the charity is instead recognised when they are sold in the shops.

47

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies (con�nued)

1.9 Debtors

Prepayments are valued at the amount prepaid net of any trade discounts due.

1.10 Cash at bank and in hand

no�ce of not more than 24 hours. Cash equivalents are highly liquid investments that mature in no more than three months from the date of acquisi�on and that are readily conver�ble to known amounts of cash with insignificant risk of change in value.

1.11 Liabilities

Liabili�es and provisions are recognised when there is an obliga�on at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in se�lement, and the amount of the se�lement can be es�mated reliably.

Liabili�es are recognised at the amount that the charitable company an�cipates it will pay to se�le the debt or the amount it has received as advanced payments for the goods or services it must provide.

1.12 Deferred taxation

recognised to the extent that it is probable that they will be recovered against the reversal of deferred tax liabili�es or other future taxable profits. Such assets and liabili�es are not recognised if the �ming difference arises from goodwill or from the ini�al recogni�on of other assets and liabili�es in a transac�on that affects neither the tax profit nor the accoun�ng profit.

The carrying amount of deferred tax assets is reviewed at each repor�ng end date and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is se�led or the asset is realised. Deferred tax is charged or credited in the profit and loss account, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabili�es are offset when the company has a legally enforceable right to offset current tax assets and liabili�es and the deferred tax assets and liabili�es relate to taxes levied by the same tax authority.

1.13 Operating leases

straight line basis over the lease term.

48

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

1. Accoun�ng policies (con�nued)

1.14 Fund accounting

General funds are unrestricted funds which are available for use at the discre�on of the trustees in furtherance of the general objec�ves of the group and which have not been designated for other purposes.

Designated funds comprise unrestricted funds that have been set aside by the trustees for par�cular purposes. The aim and use of each designated fund is set out in the notes to the financial statements.

which have been raised by the charitable company for par�cular purposes. The costs of raising and administering such funds are charged against the specific fund. The aim and use of each restricted fund is set

represent the net book value of the investments held and donated on the closure of the Su�on War Memorial fund. Income from these funds is used for the welfare of people from Su�on.

statements.

1.15 Taxation

The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the defini�on of a charitable company for UK corpora�on tax purposes. Accordingly, the Trust is poten�ally exempt from taxa�on in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corpora�on Tax Act 2010 or Sec�on 256 of the Taxa�on of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

1.16

are en�tled are recognised at the undiscounted amount expected to be paid in exchange for that service.

as they become payable.

demonstrably commi�ed to terminate the employment of an employee or to provide termina�on benefits.

49

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

2. Cri�cal accoun�ng es�mates and areas of judgment

Es�mates and judgments are con�nually evaluated and are based on historical experience and other factors, including expecta�ons of future events that are believed to be reasonable under the circumstances.

Cri�cal accoun�ng es�mates and assump�ons:

The charitable company makes es�mates and assump�ons concerning the future. The resul�ng accoun�ng es�mates and assump�ons will, by defini�on, seldom equal the related actual results. The es�mates and assump�ons that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabili�es within the next financial year are discussed below.

Deprecia�on of tangible assets

Deprecia�on policies have been set according to management's experience of the useful lives and residual values of the assets in each category, something which is reviewed annually.

Legacies

has been established and sufficient informa�on is available to allow the en�tlement to be reliably es�mated and measured.

50

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

3. Income from dona�ons and legacies

General dona�ons
Tax refunds
Retail gi� aid scheme dona�ons
Dona�ons and gi�s
Legacies
Grants
Total 2022		 Unrestricted
funds
2023
£
276,842
82,638
1,361,480
-
931,360
12,752
2,665,072
2,213,420		 Restricted
funds
2023
£
149,367
-
-
-
-
-
149,367
157,822		 Total
funds
2023
£
426,209
82,638
1,361,480
-
931,360
12,752
2,814,439
2,371,242		 Total
funds
2022
£
388,561
87,120
811,476
2,949
926,426
154,710
2,371,242

4. Income from charitable ac�vi�es

Support for pa�ent care
Grants for providing care (note 5)
COVID-19 support (note 7)
Training
Sales of goods/services
Total 2022		 Unrestricted
funds
2023
£
1,246
1,059,292
-
62,049
92,574
1,215,161
1,421,332		 Restricted
funds
2023
£
-
-
-
-
-
-
135,213		 Total
funds
2023
£
1,246
1,059,292
-
62,049
92,574
1,215,161
1,556,545		 Total
funds
2022
£
21,369
1,228,902
151,565
93,446
61,263
1,556,545

51

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

5. Grants for providing care

Na�onal Health service - grants
Na�onal Health service - pension funding
Social Services		 2023
£
1,034,247
8,320
16,725
1,059,292		 2022
£
1,205,712
8,071
15,119
1,228,902

6. Income from other trading ac�vi�es

Ac�vi�es for genera�ng funds

Retail sales
Lo�ery income
Fundraising
Nursery income
Rental income
COVID-19 support (note 7)
Total 2022		 Unrestricted
funds
2023
£
4,091,117
1,105,322
753,973
856,501
6,350
-
6,813,263
6,931,391		 Total
funds
2023
£
4,091,117
1,105,322
753,973
856,501
6,350
-
6,813,263
6,931,391		 Total
funds
2022
£
3,962,388
1,111,607
800,795
807,170
88,790
160,641
6,931,391

7. COVID-19 support

During the year the group received £nil (2022: £271,511) of COVID-19 support. Of this, £nil (2022: £151,565) is within charitable ac�vi�es income made up of staff furlough grants of £nil (2022: £16,352) and NHSE funding of £nil (2022: £135,213). There is £nil (2022: £160,641) within fund genera�ng ac�vi�es made up of retail grants of £nil (2022: £108,673) and staff furlough grants of £nil (2022: £51,968).

52

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

8. Other income

Insurance claim
Total 2022		 Unrestricted
funds
2023
£
-
10,000		 Total
funds
2023
£
-
10,000		 Total
funds
2022
£
10,000

9. Expenditure on raising funds

Costs of generating voluntary income

Dona�ons and gi�s
Total 2022		 Unrestricted
funds
2023
£
2,586
17		 Restricted
funds
2023
£
127,578
77,912		 Total
funds
2023
£
130,164
77,929		 Total
funds
2022
£
77,929

53

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

9. Expenditure on raising funds (con�nued)

Trading: costs of goods sold and other costs

Retail
Lo�ery
Fundraising
Training
Catering
Nursery
Total 2022		 Unrestricted
funds
2023
£
3,807,784
614,950
449,821
55,656
44,568
871,701
5,844,480
5,671,149		 Total
funds
2023
£
3,807,784
614,950
449,821
55,656
44,568
871,701
5,844,480
5,671,149		 Total
funds
2022
£
3,622,593
609,045
524,224
57,398
41,172
816,717
5,671,149

10. Investment management costs

Unrestricted Total Total
funds funds funds
2023 2023 2022
£ £ £
Investment management fees 2,840 2,840 -

54

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

11. Analysis of expenditure on charitable ac�vi�es

Summary by fund type

Pa�ent care
Day therapy
Catering
Total 2022
Pa�ent care
Day therapy
Catering
Total 2022		 Unrestricted
funds
2023
£
3,925,786
3,936
214,168
4,143,890
3,643,037
Direct costs
2023
£
3,323,799
6,391
214,168
3,544,358
3,266,080		 Restricted
funds
2023
£
111,889
2,455
-
114,344
310,933
Support costs
(note 12)
2023
£
713,876
-
-
713,876
687,890		 Total
2023
£
4,037,675
6,391
214,168
4,258,234
3,953,970
Total
funds
2023
£
4,037,675
6,391
214,168
4,258,234
3,953,970		 Total
2022
£
3,747,912
6,269
199,789
3,953,970
Total
funds
2022
£
3,747,912
6,269
199,789
3,953,970

55

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

. Analysis of expenditure by ac�vi�es (con�nued)

Analysis of direct costs

Deprecia�on
Salaries, fees and pensions
Catering provisions
Cleaning and laundry expenses
Medical equipment and supplies
Adver�sing events and promo�on
Sundry expenses
Motor and travel
Rent and rates
Light and heat
Insurance
Repairs and renewals
Total 2022		 Pa�ent care
2023
£
345,827
2,501,894
-
14,794
99,573
32,158
43,093
7,996
18,745
118,063
44,731
96,925
3,323,799
3,060,022		 Day therapy
2023
£
5,963
-
-
-
-
-
418
10
-
-
-
-
6,391
6,269		 Catering
2023
£
-
124,926
88,917
-
-
-
325
-
-
-
-
-
214,168
199,789		 Total
funds
2023
£
351,790
2,626,820
88,917
14,794
99,573
32,158
43,836
8,006
18,745
118,063
44,731
96,925
3,544,358
3,266,080		 Total
funds
2022
£
338,527
2,426,420
74,695
15,492
95,584
29,205
12,014
8,610
21,215
104,328
41,024
98,966
3,266,080

56

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

12.
Support costs
Salaries, fees and pensions
Back up services
Cleaning and laundry expenses
Telephone and internet
Prin�ng, sta�onery and postage
Adver�sing, events and promo�on
Sundry expenses
Motor and travel
Rent and rates
Light and heat
Insurance
Repairs and renewals
Legal and professional
Bank charges
Deprecia�on		 2023
£
488,126
2,536
3,439
25,371
24,257
24,860
32,382
2,794
4,484
27,828
5,751
44,312
1,917
32,784
22,519
743,360		 2022
£
473,110
2,537
3,588
25,239
14,830
59,372
4,952
1,985
5,065
24,565
6,131
47,466
1,495
29,923
16,957
717,215

The above costs have been allocated between expenses headings as follows:

Costs of generatng funds
Fundraising and publicity
Retail costs
Lo�ery
Charitable actvites
Pa�ent care		 2023
£
5,897
17,690
5,897
713,876
743,360		 2022
£
5,865
17,595
5,865
687,890
717,215

57 Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

13.

The costs incurred by the group were as follows:

Salaries and fees
Na�onal insurance costs
Pension contribu�ons		 2023
£
5,680,704
407,172
387,425
6,475,301		 2022
£
5,570,968
366,462
386,273
6,323,703

The average number of persons employed by the charitable group during the year was as follows:

Medical
Admin and support
Income genera�on		 Group
2023
No.
64
43
192
299		 Group
2022
No.
64
43
207
314

The average headcount expressed as full-�me equivalents was:

Medical
Admin and support
Income genera�on		 Group
2023
No.
43
33
145
221		 Group
2022
No.
41
34
163
238

58

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

.

Group Group
2023 2022
No. No.
In the band £60,001 - £70,000 1 1
In the band £70,001 - £80,000 1 -
In the band £80,001 - £90,000 1 1

Total remunera�on for key management personnel, including employer's na�onal insurance and employers pension contribu�ons, is £330,596 (2022: £321,208). Amounts were also paid for services provided externally in rela�on to a member of key management of £123,073 (2022: £117,120).

14. Trustees' remunera�on

The directors (trustees) were not en�tled to and did not receive any remunera�on from the charity during the current or previous year. Expenses totalling £573 (2022: £nil) were incurred on behalf of 1 trustee rela�ng to a�endance at the Hospice UK Na�onal 3 day conference.

15. Net income/(expenditure)

This is stated a�er charging:

2023 2022
£ £
Deprecia�on of tangible fxed assets:
- owned bythe charity 481,133 452,427
Opera�ngleasepayments - land and buildings 320,085 338,527
Auditor's remunera�on - audit 21,170 17,470
Auditor's remunera�on - non-audit services 7,395 4,670

16.

recognised within the statement of financial ac�vi�es, as at the balance sheet date these legacies fail to meet one or more of the recogni�on criteria.

59

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

17.
Intangible assets
Group
Cost
At 1 April 2022
At 31 March 2023
Amortsaton
At 1 April 2022
Charge for the year
At 31 March 2023
Net book value
At 31 March 2023
At 31 March 2022		 Goodwill
£
100,000
100,000
68,333
20,000
88,333
11,667
31,667

60

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

18.

Company

Cost or valuaton
At 1 April 2022
Addi�ons
Disposals
At 31 March 2023
Depreciaton
At 1 April 2022
Charge for the year
On disposals
At 31 March 2023
Net book value
At 31 March 2023
At 31 March 2022		 Freehold
property
£
14,434,187
88,411
-
14,522,598
4,142,996
282,989
-
4,425,985
10,096,613
10,291,191		 Leasehold
improvements
£
1,630,073
174,263
-
1,804,336
1,487,536
69,955
-
1,557,491
246,845
142,537		 Plant and
equipment
£
1,837,227
78,865
-
1,916,092
1,643,014
80,128
-
1,723,142
192,950
194,213		 Motor
vehicles
£
221,797
31,000
(20,700)
232,097
180,130
22,519
(20,700)
181,949
50,148
41,667		 Fixtures and
f�ngs
£
422,688
25,328
-
448,016
361,961
25,542
-
387,503
60,513
60,727		 Total
£
18,545,972
397,867
(20,700)
18,923,139
7,815,637
481,133
(20,700)
8,276,070
10,647,069
10,730,335

61

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

18.

Company

Cost or valuaton
At 1 April 2022
Addi�ons
Disposals
At 31 March 2023
Depreciaton
At 1 April 2022
Charge for the year
On disposals
At 31 March 2023
Net book value
At 31 March 2023
At 31 March 2022		 Freehold
property
£
14,434,187
88,411
-
14,522,598
4,142,996
282,989
-
4,425,985
10,096,613
10,291,191		 Leasehold
improvements
£
1,553,398
174,263
-
1,727,661
1,432,625
54,620
-
1,487,245
240,416
120,773		 Plant and
equipment
£
1,810,029
78,865
-
1,888,894
1,621,734
75,958
-
1,697,692
191,202
188,295		 Motor
vehicles
£
221,797
31,000
(20,700)
232,097
180,130
22,519
(20,700)
181,949
50,148
41,667		 Fixtures and
f�ngs
£
330,047
25,328
-
355,375
296,620
6,305
-
302,925
52,450
33,427		 Total
£
18,349,458
397,867
(20,700)
18,726,625
7,674,105
442,391
(20,700)
8,095,796
10,630,829
10,675,353

62

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

19. Investments

Group
Listed investments
Cash or cash equivalents
Group
Cost or valuaton
At 1 April 2022
Addi�ons
Disposals
Revalua�ons
Cash movements
At 31 March 2023		 Listed
investments
£
262,827
1,393,103
(18,527)
(20,655)
-
1,616,748		 2023
£
1,616,748
675,216
2,291,964
Cash held in
investment
por�olio
£
14,422
-
-
-
660,794
675,216		 2022
£
262,827
14,422
277,249
Total
£
277,249
1,393,103
(18,527)
(20,655)
660,794
2,291,964

Historical cost of listed investments as 31 March 2023 was £1,501,087 (2022: £133,106).

Company
Cost or valuaton
At 1 April 2022
Addi�ons
Disposals
Revalua�ons
Cash movements
At 31 March 2023		 Investments in
subsidiary
companies
£
1
-
-
-
-
1		 Listed
investments
£
262,827
1,393,103
(18,527)
(20,655)
-
1,616,748		 Cash held in
investment
por�olio
£
14,422
-
-
-
660,794
675,216		 Total
£
277,250
1,393,103
(18,527)
(20,655)
660,794
2,291,965

63

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

. Fixed asset investments (con�nued)

Principal subsidiaries

The following was a subsidiary undertaking of the charitable company:

Name Company Class of
Holding
Included in		 Class of
Holding
Included in		 Class of
Holding
Included in
number shares consolidation
Dove House Trading Limited 03036808 Ordinary 100% Yes
The fnancial results of the subsidiary for the year were:
Name Income Expenditure Proft for the Net assets
£ £ year £
£
Dove House Trading Limited 1,212,823 (1,179,408) 33,415 1
20. Stocks
Group Group Company Company
2023 2022 2023 2022
£ £ £ £
Purchased consumables 95,264 75,246 32,698 28,044
21. Debtors
Group
Group As restated Company Company
2023 2022 2023 2022
£ £ £ £
Trade debtors 47,542 105,931 18,496 63,929
Amounts owed by group undertakings - - 170,027 169,355
Other debtors 200,100 208,427 200,100 208,427
Prepayments and accrued income 715,711 577,477 661,949 531,875
963,353 891,835 1,050,572 973,586

64

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

22. Creditors: Amounts falling due within one year

Trade creditors
Corpora�on tax
Other taxa�on and social security
Other creditors
Accruals and deferred income
Deferred income at 1 April 2022
Resources deferred during the year
Amounts released from previous periods		 Group
2023
£
188,697
35,942
89,405
17,115
284,275
615,434		 Group
As restated
2022
£
157,618
35,942
90,420
43,695
569,764
897,439		 Company
2023
£
166,281
-
89,019
17,115
276,893
549,308
Group
2023
£
388,094
212,832
(388,094)
212,832		 Company
2022
£
141,668
-
85,308
43,695
532,704
803,375
Group
2022
£
172,743
388,094
(172,743)
388,094

Deferred income carried forward relates to pre-paid lo�ery income and funding received from the CCG rela�ng to services to be carried out in the 2023/24 year.

23. Prior year adjustments

Limited in rela�on to understatement of debtors and creditors rela�ng to the nurseries and the tax impact of this. The impact of this in the year to 31 March 2021 is an increase in the reserves at this date by £30,909. The impact to the profit and loss account in the prior year to 31 March 2022 is an increase in nursery income by £4,661. The impact to the balance sheet in the year to 31 March 2022 is an increase in debtors by £63,309, trade creditors by £11,207 and corpora�on tax creditor by £16,532, therefore overall increasing the reserves as at 31 March 2022 by £35,570.

65

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

24. Statement of funds

Statement of funds - current year

Unrestricted
funds
Designated funds
Designated funds
General funds
General fund
Dove House
Trading Limited
Revalua�on
reserve
Total Unrestricted
funds		 As restated
Balance at 1
April 2022
£
3,200,000
11,009,821
35,571
129,721
11,175,113
14,375,113		 Income
£
-
9,549,169
1,212,823
-
10,761,992
10,761,992		 Expenditure
£
-
(8,814,388)
(1,179,408)
-
(9,993,796)
(9,993,796)		 Transfers
in/out
£
-
83,045
(68,985)
(14,060)
-
-		 Gains/
(Losses)
£
-
(19,556)
-
-
(19,556)
(19,556)		 Balance at 31
March 2023
£
3,200,000
11,808,091
1
115,661
11,923,753
15,123,753

66

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

24.
Statement of funds (con�nued)
As restated
Balance at 1
April 2022
£
Endowment funds
Su�on War
Memorial
29,035
Restricted funds
Dove House
Property
940,400
Bedded unit
58,437
Accessibility
quality and
improvement
227,542
Day therapy
(Hospice)
2,040
Breast cancer
relief
7,888
Sundry small
funds
41,714
Storr legacy
67,794
New building fund
2,713,131
Support line
6,142
Physiotherapy
(5,901)
Echo Project
50,048
4,109,235
Total of funds
18,513,383		 Income
£
-
-
51,586
-
383
-
37,794
-
-
-
-
59,604
149,367
10,911,359		 Expenditure
£
-
(42,773)
(18,206)
(2,746)
(2,455)
-
(33,309)
(1,992)
(64,378)
-
-
(76,063)
(241,922)
(10,235,718)		 Transfers
in/out
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-		 Gains/
(Losses)
£
(1,099)
-
-
-
-
-
-
-
-
-
-
-
-
(20,655)		 Balance at 31
March 2023
£
27,936
897,627
91,817
224,796
(32)
7,888
46,199
65,802
2,648,753
6,142
(5,901)
33,589
4,016,680
19,168,369

67

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

24. Statement of funds (con�nued)

Designated funds

Endowment funds

Funds donated on the closure of the ‘Su�on on Hull War Memorial Fund’. Income to be used for the welfare of people from Su�on.

Restricted funds

Dove House Property - Development of hospice and land Bedded unit - Provision of facili�es

Accessibility, quality and improvement - Redevelopment of recep�on and clinical outpa�ent rooms Day therapy (Hospice) - Provision of day therapy facili�es

Sundry small funds - Library, finance, maintenance and staff development Storr legacy - Write down over life of conservatories provided New building fund - Development of new facili�es Support line - Development of a pallia�ve care advice line Physiotherapy - Ongoing support for Physiotherapy and Rehabili�on services. ECHO Project - Funding to develop communi�es of prac�ce through video technology

Hospice UK/ NHSE fund - The NHSE awarded funding to allow the hospice to make available bed capacity and community support from April to July 2020, November 2020 to March 2021 and December 2021 to March 2022, to support people with complex needs in the context of the COVID-19 situa�on.

Restricted funds are funds that can only be used for the par�cular restricted purpose within the objects of the fund, as stated above. Income may be restricted when specified by the donor or when funds are raised for a specific restricted purpose. Such income is allocated to a restricted fund.

fund. In the case of revenue expenditure this is charged to the fund as incurred. In the case of capital expenditure, the asset is capitalised as a fixed asset. The subsequent deprecia�on charge is then transferred to the par�cular

Transfers:

The transfer to general funds from Dove House Trading Limited fund relates to the gi� aid payment made in rela�on to profits made by the trading subsidiary.

The transfer to endowment funds in 2022 relates to prior year gains on investments that had been allocated to unrestricted funds such that the year end value of the fund agrees to that of the CCLA investment, being Su�on War Memorial.

31 March 2023 and their cost.

exis�ng hospice site.

68

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

24. Statement of funds (con�nued) Statement of funds - prior year

Unrestricted
funds
Designated funds
Designated funds
General funds
General fund
Dove House
Trading Limited
Revalua�on
reserve
Total Unrestricted
funds
Endowment funds
Su�on War
Memorial		 As restated
Balance at
1 April 2021
£
2,000,000
11,021,483
69,136
-
11,090,619
13,090,619
14,235		 As restated
Income
£
-
9,438,671
1,159,889
-
10,598,560
10,598,560
-		 As restated
Expenditure
£
-
(8,262,963)
(1,051,240)
-
(9,314,203)
(9,314,203)
-		 As restated
Transfers
in/out
£
1,200,000
(1,200,000)
(142,214)
129,721
(1,212,493)
(12,493)
12,493		 Gains/
(Losses)
£
-
12,630
-
-
12,630
12,630
2,307		 As restated
Balance at
31 March
2022
£
3,200,000
11,009,821
35,571
129,721
11,175,113
14,375,113
29,035

69

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

24. Statement of funds (con�nued)

Restricted funds
Dove House
Property
Bedded unit
Accessibility
quality and
improvement
Day therapy
(Hospice)
Breast cancer
relief
Sundry small
funds
Storr legacy
New building fund
Support line
Physiotherapy
Hospice UK/ NHSE
fund
Echo Project
Total of funds		 As restated
Balance at
1 April 2021
£
983,173
65,050
230,288
4,195
7,888
38,932
67,794
2,777,509
6,142
(5,901)
-
29,975
4,205,045
17,309,899		 As restated
Income
£
-
27,629
-
300
-
35,792
-
-
-
-
135,213
94,101
293,035
10,891,595		 As restated
Expenditure
£
(42,773)
(34,242)
(2,746)
(2,455)
-
(33,010)
-
(64,378)
-
-
(135,213)
(74,028)
(388,845)
(9,703,048)		 As restated
Transfers
in/out
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-		 Gains/
(Losses)
£
-
-
-
-
-
-
-
-
-
-
-
-
-
14,937		 As restated
Balance at
31 March
2022
£
940,400
58,437
227,542
2,040
7,888
41,714
67,794
2,713,131
6,142
(5,901)
-
50,048
4,109,235
18,513,383

70

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

25. Summary of funds

Summary of funds - current year

Designated funds
General funds
Endowment funds
Restricted funds
Summary of funds
Designated funds
General funds
Endowment funds
Restricted funds		 As restated
Balance at 1
April 2022
£
3,200,000
11,175,113
29,035
4,109,235
18,513,383
- prior year
As restated
Balance at
1 April 2021
£
2,000,000
11,090,619
14,235
4,205,045
17,309,899		 Income
£
-
10,761,992
-
149,367
10,911,359
As restated
Income
£
-
10,598,560
-
293,035
10,891,595		 Expenditure
£
-
(9,993,796)
-
(241,922)
(10,235,718)
As restated
Expenditure
£
-
(9,314,203)
-
(388,845)
(9,703,048)		 Transfers
in/out
£
-
-
-
-
-
As restated
Transfers
in/out
£
1,200,000
(1,212,493)
12,493
-
-		 Gains/
(Losses)
£
-
(19,556)
(1,099)
-
(20,655)
Gains/
(Losses)
£
-
12,630
2,307
-
14,937		 Balance at 31
March 2023
£
3,200,000
11,923,753
27,936
4,016,680
19,168,369
As restated
Balance at
31 March
2022
£
3,200,000
11,175,113
29,035
4,109,235
18,513,383

71

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

26. Analysis of net assets between funds

Analysis of net assets between funds - current year

Tangible fxed assets
Intangible fxed assets
Fixed asset investments
Current assets
Creditors due within one year
Provisions for liabili�es and charges
Total		 Unrestricted
funds
2023
£
6,810,123
11,667
2,264,028
6,656,674
(615,434)
(3,305)
15,123,753		 Restricted
funds
2023
£
3,836,946
-
-
179,734
-
-
4,016,680		 Endowment
funds
2023
£
-
-
27,936
-
-
-
27,936		 Total
funds
2023
£
10,647,069
11,667
2,291,964
6,836,408
(615,434)
(3,305)
19,168,369

Analysis of net assets between funds - prior year

Tangible fxed assets
Intangible fxed assets
Fixed asset investments
Current assets
Creditors due within one year
Provisions for liabili�es and charges
Ttl A ttd		 As restated
Unrestricted
funds
2022
£
6,777,064
31,667
248,214
8,218,912
(897,439)
(3,305)
14,375,113		 Restricted
funds
2022
£
3,953,271
-
-
155,964
-
-
4,109,235		 Endowment
funds
2022
£
-
-
29,035
-
-
-
29,035		 As restated
Total
funds
2022
£
10,730,335
31,667
277,249
8,374,876
(897,439)
(3,305)
18,513,383

Total As restated

72

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

27. Related party transac�ons

Dove House Trading Limited is the wholly owned subsidiary of Dove House Hospice Limited. During the year the charity recharged wage costs of £742,881 (2022: £724,948), charged commission of £13,666 (2022: £8,214) and charged a management fee of £21,500 (2022: £18,500) to the subsidiary company. At the year end, amounts owed to Dove House Hospice Limited were £170,027 (2022: £169,355).

The Head of Fundraising, Laura Sadler, is the wife of Chris Sadler who is the Chief Execu�ve and a member of the Execu�ve Leadership Team. As such she is considered to be a related party. During the period she received remunera�on for her employment of £39,772 (2022: £36,442).

28.

Net income for the year (as per Statement of Financial Ac�vi�es)
Adjustments for:
Deprecia�on charges
Amor�sa�on charges
Gains/(losses) on investments
Interest received
Proft on the sale of fxed assets
(Increase)/decrease in stocks
Increase in debtors
(Decrease)/increase in creditors
Net cash provided by operatng actvites		 Group
2023
£
654,986
481,133
20,000
20,655
(68,496)
(15,314)
(20,018)
(71,518)
(282,005)
719,423		 Group
As restated
2022
£
1,203,484
452,427
20,000
(14,937)
(22,417)
(3,292)
22,159
(49,888)
204,620
1,812,156

73

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

29. Analysis of cash and cash equivalents

Cash in hand
Investment cash
Total cash and cash equivalents		 Group
2023
£
5,777,791
675,216
6,453,007		 Group
As restated
2022
£
7,407,795
14,422
7,422,217

30. Analysis of changes in net debt

Cash at bank and in hand At 1 April
2022
£
7,407,795
7,407,795		 Cash fows
£
(1,630,004)
(1,630,004)		 At 31 March
2023
£
5,777,791
5,777,791

31. Pension commitments

represent contribu�ons payable by the company and amounted to £387,425 (2022: £386,273). There were no contribu�ons outstanding or prepaid at 31 March 2023 or 31 March 2022.

32. Opera�ng lease commitments

At 31 March 2023 the Group and the charitable company had commitments to make future minimum lease payments under non-cancellable opera�ng leases as follows:

Not later than 1 year
Later than 1 year and not later than 5 years
Later than 5 years		 Group
2023
£
246,971
278,596
151,667
677,234		 Group
2022
£
219,867
246,879
2,750
469,496		 Company
2023
£
246,971
278,596
151,667
677,234		 Company
2022
£
219,867
246,879
2,750
469,496

74

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Notes to the Financial Statements

FOR THE YEAR ENDED 31 MARCH 2023

33. Post balance sheet events

been made these have not been sufficient to bring Humber Wood back into profit and therefore at the Dove House Hospice Trading Limited mee�ng in June 2023 a decision was made to close down this project. At this moment in �me we cannot provide an accurate es�mate of the financial effect this will have on the trading company.

75

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023

Get in touch

01482 784343

hello@dovehouse.org.uk

www.dovehouse.org.uk

Dove House Hospice Limited, Chamberlain Road, Hull, HU8 8DH

Dove House Hospice Limited a company limited by guarantee. Registered office: Dove House Hospice, Chamberlain Road, Hull, HU8 8DH. Registered in England and Wales Company number: 01498747 Registered Charity Number: 509551

Dove House Hospice Limited Directors’ Report For the year ended 31 March 2023