Leicestershire & Rutland
Organisation for the Relief of
Suffering Limited - 31.03.21
ReF*xl and FinarLial Stslements
Year ErKled
31 March 2021
Company Nurnber 01298456
*AACRRZ3D*
1010912021
CCthqPMIES HOUSE
Alo
#198

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Report and financial stat•m•nts
for the year ended 31 March 2021
Contents
Pag•:
Direclors. report
16
Statement of Trustees reS￿nsIbIlit￿5
Independent audrtorf5 reFQrt
20
Consdidaled slalement of finan¢ial activities
21
Consrjhjaled balance sheet
22
Charty balance sheet
23
ConSol￿ated cash flow slalemenl
24
Notes to the cash flow statement
25
Notes fomiin9 part of financial slatements

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorf$ roport
For the year ended 31 March 2021
The forty firsl Annual Report recwds a fvrther >¢ar of the ach*vement of the aims of the charity.
The focus of all of the charivs adivilies is the patients. their families and carers. The continuance of the work 1$
dependent upon the on-wing vcduntary support. year by year. from the local community. Witt￿1 this, the present
level and standard of care could not te maintained. This support is itself built upon the charil¥s reputats.on for
providing high quality care.
REFERENCE AND ADMINISTRA TIVE DETAILS
LOROS: The Le￿estershlre & Rudand Organisation for the Rel￿ of Suffering Limited is a company limiled
by guarantee and registered as a charity under the Charities Act 1960.
Registered Charity Number".
506120
Registered Company.
Registered in EnglarKI and Wales 01298456
Registered and Principal
Office:
The Leicestershire & Rulland Hospre
Groby Roa
Lescesler
LE3 9QE
Auditor..
The RTh￿eys Partnership Ltd
Chartered Accc¥Jntants
Charrwood House
Har￿urt Way
Leicester
LE19 1WP
Bankers..
The Rordl Bank of Scouand plc
5 Market Sireel
Le￿ster
LE1 6DN
Discretionary Investment
Management..
Smtth arKI Williamson
9 Colmore Row
Birmingham
B3 28J
Soli¢ilors".
Knights plc
34 Pocklingtons Walk
LeThster. LE16BU

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorfs report
for the year ènded 31 March 2021 (continued)
Diredors and Trustees
The members of the board who tre trustees of the registered charty are also directors of the company under
terms of the Companwd Act. l Thew details are set out below.) They have no beneficial interest in the group
or in the Charity. Throughout this report. they are collecbvely refetred to as the direcl¢)rs.
Chairnian:
Dr Robin Graham-
Consultant Dematologist
Vlctrchaimian
(& Honorary
Treasurer):
Mr Andrew Stant
Chartered Accountant
Member8:
Dr Nik Kolecha
Company Director
Mr Richar(l Brucciani
Company Chairman
r Chris GreenweN
Mr David Lindley
{Appointed 23rd November 2020.
resigned 2W March 2021)
Retired Deputy Ch￿f Con¥table
Mrs Kate Bradley
{Appointed 23rf November 2020}
HR ProfeSs￿al
Tim Maxted
Company Chaimian
s Louisa Pryje
{Appoinled 23rf November 2020)
Chartered Accountanl
Mrs Becky O'Brien
{Appoinled 23nl November 2020}
NHS Director
Mr Graham Smrth
(Appointed 23rf November 2020>
Relired Company Director
Mr Chris Murray
Retired Businessman
Mr Andrew Measom
Businessman
Dr Richard Hurwood
Retired GP
Dr Nakul Patel
Consultant Plastic Surgeon
Chief Executivel
Company Secretary..
preS￿ent..
Mr John Knight
Jennrfer. Lady Gretton
Estate Owner

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Diroctorfs report
for the year ended 31 March 2021 (continued)
OVERALL PURPOSE
The overall purpose. ethos and strategy for LOROS is articulated through its Vision. Mission and Values &
Behaviours 51alements as fdlows..
VISION
(Our loThJ tem aspiration for our society)
Everyone wlth an incurable illness has the right to excellent ￿re. This should value and respect their
unlqueness and their own choices. People should be enabled to livo and die with dignity and with
appropriate and compassionate support for them and their loved ones.
MISSION
(Our and activities in working towards our Vision)
LOROS is a Charity wh¢>se aim is to enhance the quality of life of adult patients wlth cancer. progressive
ngurological conditions and end4tage organ failure for whom curative treatment is no longer possible.
Patients are treated at the hospice and In the community based upon clinical need, regardless of
background and the ability to pay.
LOROS specialises in holistic. multidisciplinary care. focused on the whole person and including family
and carers. The ￿re given takes into accounl Ihe patients, physical. Psychologi￿1, social and spiritual
needs as well as their own choices. Family members ar¢ supported in adjvsting to l¢>ss and bereavement.
LOROS contrlbutes to th? education and training of its own and othor hgalth and S￿lat car• professionals
and of volunteers. The Charity is also committgd to research in order to irnprove th? undfrrstsnding and
practice of palliative care.
-OROS
Our values and behaviours
O Prof•5slonal
of our community. Aaffand volunteer
• Focused
On exttpllo￿ 4uality sewviC* Support fw patwts
d famible5 whI15t 1151•ni*lg learnln9and adawing to fheir
need*
Collaborativ•
fO9ethe¢ 4$ <olleèyL*S aYy¢J loc41. rc9ion•l
4bnd naltonal partrtets tO9r4>w whe•rtits9ful rtl•ttonshiPS
chieve sustainab*ljty.
@ CompassSon•te
Showin9 kindness dj5crellon Jnd Sen￿lI¥StY a5wecare forour
patiertrs. familie* Qy¢CQnlmurtiTy. Staftand volvnteers
rustworthy
8t h¢)rtest. *eSiable <¢)•SiStertt. showityi respectand th9nity
+n evecythlng that d
To our pa{Sen￿ th*lr famvltes communlty. Staff. ¥dunt￿r5
LOROS
loroS.c￿vk

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Dir•do¢s report
for Ihe year ended 31 March 2021 (continuedj
STRUCTURE. GOVERPIANCEAND AIANAGEMENT
Trustoe Board Members
The board is responsible for the overall governance of the Charity. (Tr ChiefExeculiwe is responsible for the
d8y-tO-day management and fv implementing Fdicy.)
The board numbers up to fifteen members. Members of the boar(l are elected al the Annual General Meeting.
A Ihir(l of the membership has lo retire each year. Reliring members may sland for re-election and may serve
up lo nine conseculNe years. The trA)ard is able lo idenlfy the individual skills and experience that il reeds lo
have represented in ils mernbership in order to enable rt properly to discharge rt5 respon5ibililies. Candidates
from the local community for eleclion lo the board may be proposed either by the board itself. by members of
the LOROS Association or through open advert set against the skill sel being sought. The directors are also
able to appoint a person to the board in order lo fill a vacaney.
Prior lo election or appoinlrnent a prospeelive board member meets 7hlth the Chairman. Chief Executive and
with one or more senK)r trustees in order lo be able lo app￿CIate the nature of the role of being a Iruslee of
LOROS, of being a director of the company and of the scope of the CharIt￿S services and of ils work together
with information on the financkil status of the company. There is an inductK)n handbook and an induction
programme for new tnjstees in order lo enable them to contribute effectNely as members of the board.
LSabSllty of Members
The Charity is a company limited by guarantee and is govemed by ils Memorandum and Articles of Association
dated 141h February 1977. 11 has no share capital. The Memorandum of Associalion provides that every
member Sthilsl helshe is a member orwlhin one year after helshe ceases to be a member is liable to contribute
a sum nol exceeding £1.05 in the event of the company being WDund up.
Governanco
The board meets five times a year. Relevant matters Iparticularfy the annual financial budget) are agreed by
the board itself. The only formally delegated powers are to the Treasurer's Committee, which is aulhori5ed to
inslrvcl the°Discrelionary Investment Manager5'. also OFen, arKI close bank accounts on behalf of the board.
A Retail Comfflittee {which includes the Chief Exe(yJlpie. Director of Income Generation & Busines5
t)evelopment and the Director of Finance} advises the board on retail matter5 and a Business Development
Group advises on potefttial ￿sInesS opp￿tunIt*S neither group has delegated authority.
There are also EducalK)n & Research. Clinical Governance (wh¢ch embraces clinical audit) and Equality.
Diversity and Inclu51Vlty Cornmittees. They report lo the board via the Senior Management Team and the Chief
Executive. Designated board members attend and Chair these meetings.
In 2017. the Board of Trustees formed the Income Generation and Marketing Standards Committee in
response to the publication of the Elherington Report and Charity Commission guidance on fundraising
practices across the charity seelor. The sub<ommittee. chaired by a Trustee ensures the public's confidence
that LOROS adheres lo new guidance on income generation and that the hospice's fundraising activities are
legal. ethical. transparent and do not place the chanlVs reputation at risk.
The board has also dechled to approve one Trustee in particular to take an oversight on 9)vemance matters.
This Trustee wll work with the CEO to ensure any necessary responses are achieved against emerging
legi51alDn and to ensure all board members are aware of and act in alignment lo their governance
responsibilities.
The Trustees have regard lo the matters set ￿Jt in Section 172{1)la) lo (fj when perfoming their duty under
S172 of the Companies Act.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorfs report
for the year ended 31 March 2021 (continued)
RISK MANAGEMEAIT
In Ihe past year LOROS has Signif￿ntlY revwed ils apY0￿ to risk management. Whilst the overall risk register
remains in place the responsibililyfor each individual risk has been devolved to a number of sub-committees where
professional expertise exists lo consider those risks. Each of Ihese committees is chaired by a Trustee. this ensures
they have a full and active a￿ta￿nesS of risk within the organisalion and that their prograrnme of a¢livily includes
the maintenance and regular review of allocated risks. A new overall Risk Commtttee ha5 been fomied to ensure
that the fcthssed work undertaken within each sub-committee is gathered logelher corporately and includes an
assessment of LOROS, attitude towards risk more generally_ Risk reV￿w$ include the identrfic8tion of existiTr3
controls and of any additional ones considered lo be necessary. The main financial risks relate to the on-going
security of funding from the NHS, tO9elher vAlh Ihe ability to raise suffioenl volunlary income and an adequate
supply of donated items for sale through the shops. The main dinical risks rdale to Ihe safe arhj effective Ca￿ of
our patients {induding vulnerable adulls).
Detailed poliues and procedures are in place to manage and to mil￿ale these risks. In5uranrR cover is maintained
where il is considered appropriate.
In respect of financial nsk the directors conskyer that the maintaining of LOROS, free and unrestricted reserves at
the level sel down. together with the regular review pr0ce55. will provide suTficienl resources lo meet adverse
conditions.
IAIPACT
LOROS. aim is to enhaT￿e the quality of lrfe of adutt patients v*ith cancer. Kryressrve neurological conditions and
end-stage organ failure for whom curab.ve treatsnent is no longer wssible. Most of the patients referred have
cancer t￿t LOROS does also supp(Kt pab.ents with other terminal conditions. All patients are admitted aged
eighteen years and upwards. LQROS is committed lo providing a breadth of care which responds lo the patients,
physul, psychologi￿1. sorial and spiritual needs. (This affm is consistent wrfh Ihe ch?rity's Memorandum of
Association.)
It is accepted that the outcomes of palliative care can be dtfficull lo quantify. 11 is abundantly clear, however. from
the feedback received from patients arHJ relatives and from the high repulation thal LOROS enjoys for the quality
of care provided, Ihal the charity does make a significant impact.
LOROS makes a drfference in..
Providing highly effective specralisl pain rel*f and symptom control. provKJirvJ patients with a better qualily of
lrfe. Care is provided vAlhin a holistic frdmework wh￿h embraces physical. emotional, spinlual and social care.
Optimising the condrtion of palienls. Fty many patients th￿ will mean that they are able lo return to home
Supporting patients to slay at home wilh high quality care and advice adwce through the LOROS Communty
Nurse Specialists. the LOROS Day Therapy Service, medul clinic5, doctor home visits and the LOROS Home
Visits'ng Service.
Enabling patients lo have choices in their care thrtsjgh offering advan￿ care planning, including ￿ere they
are looked after when they die.
Avohling unwanted admissions lo an NHS A(aJte hospital trust. This may LE by supporting the patients at home
or in the hospice. or a combination of both.
Providing high quality professional supptyt for palienls. their families and carers when the pat￿nI is dying {and
after the (Jeath of the patient).
Improving the undefslanding and practtce of pallialNe care through conlribuling to research and to the
education and training of ils own and other health and S(￿la1 care professionals.
The prOV￿lon ofan increasing number of communty based ser¥Kes. such as five communty ¢onsullanl clinics
held in outiwng towns and two Lyinphoedema dinics.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Oifeclorfs report
for the year ended 31 March 2021 (Gontinued)
The Charit¥s aims are achieved through severat drffe￿Dt. dosety intewed. dements of specialist care.
AGhi•v¢ments in Pmvision ol Care
These achievements may be quantified armj the levels of activty this yEar are simlar to la51 year in mosl areas.
Cllnical Actlvty {whtch represents a key perfomiance indi&*or).
2020121
2019120
2018119
Referrals
1,878
2.959
2.716
Ward Admissions
521
713
693
Ward Length of Slay (Average)
Ward Occupancy (Average)
Oul-palienl Allendanees
Day Therapy Attendances
Counselling Assessments arbd Sessions
Lymphoedema Clinic Allendances
Community Nurse Specialist Contxts
COMp￿eMentsry Therapy Contacts
Home Visiting visits
14 Days
63%
13 Days
89%
13dayB
91%
3.217
2.161
3,312
2.030
See page 7
510
3,843
2.299
2.929
1.321
2.688
2,667
1.848
2.749
2.011
1,824
2,481
2,595
1,918
2.018
1.966
The Charity responds lo requests from General Practitioners. speryalisl nurses and h95Pital Consultants for the
admission of patients to LOROS, services. The l)oard monitors the activity regulady in order to ensure both that
the CharilVs reSoUr￿S are being used effectively and that it is obtainin9 'value for monel from the funds being
spent on service provisth.
With regard lo the in-patient facilty, apart from the number of In-pat￿nI episodes. the l)oard monitors Ihe occupancy
and the average length of stay.
The following summaries Set out the drfferent fperviee dements.
Tha Hospice In*ati•nt Ward
The in-patient fatility is the cornerstone of the work and utilises the largest part of the financial resources. 11
has thirty-one beds Inineleen of vthich are in single pat￿nI rooms). The hospice team provides short-lem)
speC￿lIst care for patients wth complex prO￿eMS {pain and symptom control) and care in the last days of lrfe.
The number of in-palienl admissions lo the hospice al 521 Vfds 27% down on the previous year a￿1 reflects
the restrictions caused by Ihe pandemic. ward staff responds qurckly lo requests for the admission of a
patient. Many will ￿ admissions in response to a crisis. This reflects Ihe increasing number of admissions that
tske place out of 'oifice' hours and at weekends {16% of all admissions in 20201211. 18% of patients had a
diagnosis other than Can￿r, induding 4Vh wilh Motor Neurone Disease.
The dependency of patients admitted remains high. Patients are often very unwell and have Complex needs.
This results in h￿h ¢osls of care and high rat￿ of staff to patients. This al times have an impact on
admission figures.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Dlrectorfs report
for the year ended 31 March 2021 {contlnued)
Achievemenls in Provislon of Carn (Cont￿tsed}
Impact of COVID-19
AII LOROS services continued lo be delivered during the paThJemic. however many were undertaken virtually
via video consultations or over the phone. The winciples of care delivery ￿rna1n a5 Outlined below.
Day Th•rapy
Skilled nursing and a mulli-professional team offer support for patients. This also enables a break for carers at
home. Palients are offered various programmes including managing fatigue or breathlessness. The seN
runs on Tuesday to Fr￿ay.
Patien15 also have other services available lo them during I￿1r visit such as medical consultations and inwl
. from the enablement team Iphysiolherapy and L￿uPatiOnal ttrwapy)
Care for those at home
Signrficanl reS￿JrceS are applied by the Charity to the supporting of palienls and their Carers, in the home.
LOROS staff do all that they can to facilitate Ihe return home of those patients who are able so lo do. Key to
this wcKk are the:
> LOROS, Clinical Nurse Speualist ICNSI Team in the Cofflmunity. ffhe team collaborates and coordinates
with the NHS Community Nurse Speckqlisl team5 as part of the Inlegraled Specialist Palliative Care Team).
AclNity data fcK this service is now captured for the entire service and reported separately.
> LOROS. Enablement Team (of oecupational therapists. physiotherapists and social workers) together with
the LOROS discharge liaison nurse5. facilitates the wompt discharge of palienls. It is very important for
patients, and for their carers. that rf patients are ab￿ to retum h)me they can to do so without delay.
LOROS. Home Visiting Team. LOROS provides a serwce of home visits lor support calls during the
pandemicl lo patients so giving the carers important lime lo Ihemsejves. With this service patients have
an alternative lo attending LOROS Day Therapy.
> Oul-palienl Clinicsl doctor home visits. There are daily dinics for patrents 10 see the medical team. either
face to face or by telephone or video call as preferred. Those who need lo be seen in person by a LOROS
doctor, but are too unwell lo attend dinic can be seen at home.
Lymphoedama Tr&*ment
This-5ervice &￿vIde$ support for patients with Lymphoedema across Leicester, Leicestershire and RullarKI.
LOROS provides care for patients when the Cond￿on is related to cancer bul a150 for some ￿nditionS Ythere
il is not cancer related. In the ￿ture, the clinic will be focu5tng on supporting those with Lymphoedema
secondary to cancer. Major improvements in the INes of paI￿ntS are ach￿ve￿.
At 2.030 contacts in 2020121, activity was up 11 % on the previous yEar.
Complemenlary Therapy
Therapies are pro¥￿ed to patsenls whether allending as in-patients or as out-patEnl$ and to carers. Activity in
2020121 was down 80% on the year bef￿e, reftecting the restn"ctions the pandemic had on the service.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorfs rèport
for the year ended 31 March 2021 (continu#d)
AGhievements in Pmvislon ol Care (conbnued)
Counsdling
LOROS provides a number of drfferenl therapeutic inlerventions for IKtrlh patients and carers, including
bereavement counselling. 11 does not seek lo provide long-term Iherapeulic support. The work is focussed on
short term inteNenlions. generally of no more than six sessions lor, by agreement, of up to twelve). The service
now I￿ude$ a children and young people's counsellor, provides counselling for the children of patients
accessing LOROS services. This posl ha5 been supported for 3 years by a 5pe¢rfi¢ donation to Ihe hospice.
The lolal number of sessions and assessments in 2020121 at 3.312 was 13% up on the previous year.
Non£anG•r Care
The board is mindful of the implicab'ons for LOROS of the wish to see palliative care extended lo support other
patient diagnoslic groups. The amount of work which is T￿1 ￿nCer-related is growing sloyly Ihough the main
emphasis remains on caring for patients with malignancy.
Non cancer patients most commonly seen are those with neurological conditions such as Motor Neurone
Disease and pab'ents with erHd stage organ failtjre.
The Lymphoedema Clinic contacts a￿ eurrently spltt at*)Ut 50150, eaneer and non-malignaney related . though
the focus is m¢)ving lo caneer related lymphoedema in the future in agreement with commissioners.
LOROS has developed a number of outpatient dinTh specrfically for non<ancer pat￿nIs.
Work with non-cancer pat￿nIS is often camed (YJI in consultation with other specialist healthcare professionals.
To provKle addi(ional SUpp￿t for patients who may have a secondary diagnosis of dementia, end stage
dementia or have a dose relative with dements'a. LOROS appointed an Admiral Nurse in 2019, partly funded
by Dementia UK until March 2021.
The Futur•
There remains subsLintial financial pressures on Ihe health social care system locally in Leicesler,
Le1￿terShire arKJ Ruuand (LLR). and as a consequence on End of Lrfe 5ervice5.
This siluation has been further sKJnrficanlly impacted upon since March 2020 by the COVID 19 pandem￿.
There can be Thj doubl that this v*ill have long lasting consequer1￿$ for society worldwide.
LOROS has, by necessity. ￿eded lo redesign its care servw a￿1 also has responded creatively lo the new
challenges of incorne generation in an environment thal demands social distancing. The Senior Team and
Board of Trustees have met rn0￿ regularty. directyy alongside ￿lleagUeS responsible for service deliver in
order lo plan for the future and to ensure decisions are taken in a timely and effective manner. This approach
will continue throughout the comir¥J year and as long as n￿SSary until the new fomi of nomial working is
found.
LOROS remains an intwal member of the End of Lrfe C¥e Programme Board that is developing services
across LLR.
The board have not Ident￿*d plans to increase the number of inpatient beds. however 2018-19 saw the
continued expansion of LOROS into the communty. Building upon our mokn.le resource LOROS Local and
oulpalienl clinics at Uppingham Surgery in Ruuand, LOROS further extended ils reach by developing four
additional d¢xtorfs surger*s in ouuwng towns. TtrM)se were Hinckley. Ashby, Mellon Mowbray and Market
Harborough. These communily dinics have been on hold during the pandern￿ and are being reviewed. LOROS
remain5 eager to design and develop a 'well-beiThJ cenlre. whbch will bring informatsw, advice. support and
other non<linical hospice serviees to a setting within a town outside of Leicester thus

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directof$ report
for the year ended 31 March 2021 (continued)
Achievements in Provision of Care (continuedj
signrficanlly irtteasing accessibility. We are planniTr3 to devdop this alongsKJe a compassionate communitys
inilk41ive and in partnership syilh another local charity wthin Leicester. Le￿lerShIre and Rulland.
A new 3 Year Strategic organi&rykn"onal plan was launched in January 2020 and this is being reviewed in
response lo the impact of COVID and the financial resources now available lo the hospice. It is anlicipaled that
there wll be a series of service reviews and re-designs, none of which ￿11 impact upon the CO￿ mission of the
charity lo provide specialist end of lrfe care.
It is F￿eaSIng lo note Ihal LOROS had taken the derysion in 201910 appoint a new l)reclor of Income Ger￿atIon
and Business Development. This has Pfoven to be a very positsve and proactive decision as il ha5 allowed the
charity far more delailed planning of income generation induding greater fr￿S on new income streams. There
is an ongoing focus lo create sustainable incorne for Ihe hospi￿ and lo act assertively when opportunities
arise.
The corning year 15 one of less certainty than many before however the Dire¢tofs remain committed lo work with
the Senior Management Committee. the wider staff and all volunteers lo ensuTr that the future strategy is rigorously
pursued and lo make every effort to ensure that LOROS in responding to the changing needs of the communities
of Letisler. Leicestefshire and Rulland.
PUBLIC BENEFIT
LOROS Care Services are available to the communty as a wtH)le in Leicesler. Leicestershire and Rutland on
the basis of "Clinical Need".
LOROS does not Fvovide Children's Sepitis (apart from counselling support) which are available in other
settin9s and LOROS. patients are aged eighteen years arKI upwards.
LOROS services are provided wlhoul charge lo the patients and families recetving the care.
In-palienls al the hospice would. rf not with LOROS. have to be in another healthcare selling and most likely
an NHS Acute Hospital Trust.
Patients at home would in many cases. rf ￿1 supported ty LOROS. be in an NHS Acute Hospital or be drawing
upon NHS resources in other vrays.
The directors consider that they have complted with I￿1r duties under section 4 of the Chwits'es Act 2006 10
have due regar(I to public benefit guidance putlished by the Charities Commission.
PA TIENTS. ADVOCA TE
LOROS makes a very significant contribution to the provisw locally of pallialive care. In the face of the local need
the financial resources of the board are clearly limited. However. the Board (and the wider health community)
recognises the very important role that LOROS plays in eslablishing and demonstraling quality and stsndards of
care. In this way the impacl and infiuence of the hospice exlerKis ￿11 beyond those services provided direcuy by
the charty.
LOROS has an aclwe Patient and C*er part￿1patIOn group supr•Yt the organisalion wrf(h quality assurance
and ongoing Service development.
EDUCA TION & TRAINING
LOROS is recognised by the Royal College of phYS￿lan$ as a training centre for doctors uThJertaking Palliative
Medicine and Internal Medicine and also by the Rordl College of General Practitioners for GP training.
Hospital doctors and general practitioners wanting lo imwove the￿ palliative skills can attend teaching sessions
and sperKI time with staff al the hosrmce. All Le￿$ter medical students attend LOROS during their training. This

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorfs report
for the yèar •nded 31 March 2021 {continu8d)
experience raises standards of symptom control and enables hospi￿ care lo be adopted into other settings. Nurses
and allied health professionals access our training vthich helps lo extend the knowtedge ol pallialive care across
Lei¢e51er, Leicestefshire and Rulland_ Student nurses. paramedic5 and therapists complete placements on Ihe in-
patient unit. day-therapy unit and have opportunities lo work wlh Ihe Clinical Nurse Specialists_ Courses are also
provided for Social SeNices care workers thereby exlerHling knowledge lo residential homes and lo care in the
community.
Offering clinical placements was a challenge dwing 2020121 due to the pandemic and the measures pul in place
lo ensure slaff and patient safely. however our fa￿ to face teaching of medical students was able lo continue and
we supported 374 Medical Students and 172 FY1 junior doctors with training and ￿acements
The LOROS Education department Iwth the assistance of furKling from the NHS) has developed a broad
programme of education for the W￿er health and social care community. induding study days. workshops.
seminars. accredited programme5 and lectures. During this financial year. the number of delegates was 3,228. an
increase of 1,063 from the previous yEar.
The education provi(led by LOROS has a signrfunl impact upon the knowledge and skills of health and social
care professionals and conseqvenuy therefore upon the care of Pat￿nIS. This is enhanced by collaboration wlh
De Monrfort University and the University of LeKe5ter, for whth we are the affiliated teaching hoSp￿e and working
with other Universities in the Midland5 to offer plxements for prvegistratK>n heath students.
We are an acuediled City & Guild5 centre, ￿￿e¢l claims status for our pallrative care programmes. We have
achEved the
kills for Hcalth Quality Mark whic.h d¢mon4lratcd to ernploycTr￿ and sludcnl: that wc mccling quality
standards with our edu¢alion delivery. We are the a￿edited ¢entre lo deliver Sage & Thyme foundation level
communtslion skills for Leicesler. Leicestershi￿ & Rulland and have delivered this training to 153 learners, all of
which work in health and SOCTal care settings.
RELA TIONSHIPS WITH OTHER BODIES
In c￿ordInatIng patient servus LOROS. as an "independent providerf. works closely with other local health
providers both within the statutory and volunlary Sect￿S.
LOROS. NHS Grant Funding has been provided through Ilwee thal Clinical Commissioning Groups.
Whilst the NHS rffovides less Ihan one third of the c￿l￿S annual revenue. LOROS does rely heavily upon the
continuity of provision of the NHS income l%thether by grant or through some olher fo￿ of agreement) and any
reduction in this funding would have a direcl impact uw)n Ihe level of service provision.
The Charity continues lo be dosely irwolved wih the local NHS Trusts in the provt5ion and development of palliative
care.
LOROS as a voluntary hoSp￿e 15 able to access grants which otherwise would not be available within
Leicestershire and Rulland_ These funds have been used to support service developments within the local
community.
LOROS has a commitment lo research and has research and dinical links wlh the Universrty of Leicesler, De
Monrfort University arvj wth the Universty Hospitals of Leicester NHS Trust (UHL).
The charity has working relat￿n$￿p$ with a number of NHS bodies in the East MidlarKls, for example the Local
Education and Training Board. Through ils ambib'on to become a Centre of Excellence. il has also begun to engage
more closely with other relevant partners. such as the Academic Heallh Science Netw)rk.
Care Quality Cornmission (CQC
The CQC did not carry out an inSpeCt￿n of LOROS and ils services during 2020-21, however. regular engagement
meetings have been held wlh the CQC inspectors. which has enabled the sharing of information and provision of
assurance.
10

Leicestershire & Rutland Organisation for the Relief of Sufferlng Limited
Directorf8 report
for the year •nded 31 March 2021 (contlnued)
Due to the CoronavinJs pandemic the CQC paused routine in5peekn.ons and are using the Transitional Monitoring
Approach ITMAI to monitor services. The TMA focuse5 on safety. how effectsvely a seNice is led and how easily
people ¢an aeeess the service.
The TMA indudes..
a strengthened approach to monitoring. based on specrfK existiThJ key line5 of enquiry (KLOES), so the
CQC can continually monitor risk in a service
using technology and local relationships lo have better direct contact with people who are using services,
their families and staff in services
targeting inspection aclNily where they have ¢onceN
The TMA is not an inspection. therefore services are not rated. LOROS had a TMA online convwsation with our
inspector in February 2021.
Department of H•alth
Quality Accounts V*Ere introduced as a result of the NHS (Quality Acc(yJnts) Regulations 2010. having been sel out
in the Health Act 2009. They are 2 new fomi of annual rewrt to the public about the quality of services provided
and quality initiab.ves planned. LOROS. Qualty Account for 2019120 can be viewed on the website
Nww.loros.co.uk.
FINANCIAL REVIEW
The charty is in a sound financial posrtion despite the drfficult situatK)n in Ihe general economy and the effects of
the pandemtc.
The directors are careful about taking on commitmenls that may not be sustainable in the medium temi. T
director5 seek to balance carefully the demonstration of financial prudence with a need lo maximise patient benefits
in the short-lerm by spending the monies donated for patient ca￿_ They are also of the view Ihatthe cash resource$
held by the Charity enable il to respond effectrvely and flexibly lo external change and to opportunities.
Bu(Jgels are set at the beginning of each financial year. Expenditure i% priorilised and monilcfed in order to oplimise
the overall benefits for patients.
A Surplus of £7g8,724 {2020: £2.166.308 deficit) *ps recorded in the financial year.
11 is importanl lo note that the COVID pandern￿ has caused Ihe senior team and Trustees lo make some significant
decistons that have helped to safeguard the future of the charity and ensure il remains a strong going concern. A
financial review has taken place and resulted in a round of redundancies 10 reduce overheads. a successful Cost
efficiencies programme has been undertaken and a review ol dinical servKe struthjre v demar￿ is also being
managed as the medium term impacts of COVIO become clear.
EMPLOYEE ANO VOLUNTEER ENGAGEMENT
LOROS has extensive processe5 and systems in place to engage with OLJr staff. We have a staff intranet which is
regularly updated wlh the lale5t infrymalK>n and eommunubons. We embarked on a series of staff engagement
initiatives called CREATE 2020. The aim being that by the end of 2020. through staff and volunteer enga9emenl.
a Series of initiatives will be implemented and embedded to ensure Staff and volunteers continue lo be valued and
al the heart of eve￿hIng we do.
In addition LOROS has a vdunleerfs voice programme. We also have a Patients Carers Participalion Group
that regUla￿Y seeks the views of those who access our Se￿ices. We ensure thal actions following
recommendations are fed back to the ￿0UpS.
Since the COVID-19 pandemic outbreak, we have further strenglhened our staff and volunteer engagement by
having regular online forums.
11

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directorfs report
for the year ended 31 March 20211continued)
LOROS is committed to crealirg a positwe culture of dignity and ￿pect lor all indivKluals. Our intention Is to
identify and rninimise any form of discrimination, harassment and ¥￿Im1$atiOn that disadvantages people who
Klenlify against the protected characteristic5 listed under the Equalrty Act 2010
COSTOF PROVISION OF CARE {A¢tsvifres in furtlw•nce of the t>biects of the chaiity.)
Charitablg AGtivitioS
The cost of charitable activities * £10.959 million (2020.. £11.829 million) was down 7% on the previous year.
INCOAIING RESOURCES
Section 1628 of the Charities Aet 2011 requwes charities to make a statement regarding fundraising activslies.
Although LOROS does not undertake w￿esPread fundraising from Ihe gereral public. certainly outside of Leicesler.
Leicestershire and Ruttand, the legislat￿n defines fund raising as'soliciling or otheThv6se procuring money or other
property for charitable purposes.. Such amounts receivable are presented in our accounts as 'voluntary income.
and include legacies and grants.
In relation lo the above. we confimi that all solicrtations are managed inlemally. The day lo day management of all
income generalton is delegated lo the execulr¥e team. are accountable lo the trustees.
The charity is not bound by any undertaking to be l)ound by any regulatory scheme but is mindful of and adheres
lo the Fundraising Regulators Code of PraC￿e. Charity Commission GU￿elIneS and Regulations and Data
Management enforced by the Informab"on Commissioners. Office.
The charity has a'safeguarding PdIC￿ which wves lo protect not only our own staff but also those people deemed
lo be vulnerable wrth whom LOROS rnaycome in to contact through fundraising 8Ctivilies including Lollery doorstep
collections. serviee in our shops and contact at or through fundraising events. Unreasonable intrusion. pwsislent
approaches and undue pressure a￿ not acceptable.
National Health Service (NHS)
35% of current unreslricled charitable expenditure was covered by grants from the NHS from various sources
of funds, 10% more than the previous year arKi reflects the requirement to reslrict expendilure relating to the
NHS England funding noted below. The overall amount r￿1Ve￿ from the NHS of£2.84 million {2020'. £2.96m)
was 4% less than last year.
In addition, NHS EnglarKI abyardeol funding lo allow hosp￿ to rnake available bed ¢apacily and communty
support from April 2020 to July 2020 to provKle support lo people wlh CoM￿eX needs in the context of the
COVID-19 situation and to provide bed Cap￿ilY and cofflmunity support from November 2020 to March 2021
for the same purpose. The income and asswal&J spend are disdosed as restrict￿.
Donations, l•gaci¢s and similar inGoming r•sourc
Apart from the NHS monies the Charty relied upon the continued gener05ily of the people and organisations
of Leicesler, Leiceslershire and Rullan(J. The income received in the year was £6.602m {2020.. £6.762ml.
down 2Yo on last year, with the defrit attrthtable to a reduction in legacy income
Fundraising
There is a sustainable programme of fundratsing bn a very ¢ompetrtive environment. The board values highly
the substantial amount that ￿ raised each year from Ihe local ￿Mmunity by way of vdunlary irwme.
LOROS has a wide p￿￿0110 of fuTrJrai5ing activiltes lo generate voluntary donations Icy4vards our core work.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Dir•ctorfs report
for the y•ar ended 31 March 2021 (continued)
LOROS has a wide porttolio of fundraisiNJ actNities to generate voluntary donations lowartls our work.
Our fundraising is employee and vdunteer led. we ¢Jo not ern￿OY the services of exlemal agencies.
We are committed lo buildirKJ trust vitth our supporters, which is why are members of the Fundraising
Regulator, Hospice Lottery Associati(x). Charity Retail Safeguarding Scheme and have individual memberships
with the Inslilule of Fundraising.
Our Inwme Generation and Marketing Stsnd¥ds comM￿ee meet tsvice a year to promote public. donor.
.board. staff and volunteers confidence in the income generation practices al LOROS, ensuring elhital practices
by all teams responsitAe for Income Generation & Marketing.
During the financial year 2020-2021 we receive(i no complaints rdatirvJ lo our fundraising aGtivity. Three
complaints V•we received in relation to our subsidiaries.
Trading Company- {LOROS Enterprise5 Limtted - a who1ly-o￿ed Subs￿lary of the charity.)
The largest part of Ihe Irajing coMpan￿S lumover relates lo the SPW of whi¢h there are Iwenly-nine.
The overall reported profit contribution of £203.269 was 30% down on the prevK)us year due lo the effects of
the pandemic, our shops being shut for 7 months of the fina￿la1 year
In October 2010. a scheme to enable grft aKI to be daimed on some donations through the charity was
launched. This has proved lo be Successful and generated an additional amount through the charity which to
some extent compensaled for the loss of profil through LOROS Enterprises Lld. In 2020121, this retail grfl aid
related income amounted lo £144.211. which was £712.801 less than the £856,812 ach￿Ved in 2019120. again
allributable to the effects of the pandemic.
The shops depend UPM)n local support both for SUppl￿S of gwd qualilydonated items, from which the shops
derwe nearly all of their Fyofils. and for Suff￿lent wmbers of vdunleer helpers.
LOROS Lottery (through LOROS Lotterbes Limited- a vAK)IIy-owned subsidiary of the charity).
The LOROS Lollery had another successful ￿ar and, despite the challenges in the economy. generated a
substantial profit of £791,196 {2020.. £716,617). 10% up on the previous year.
Legacies
Apart from the slalutoryfunding. legxies are usually the chariVs I￿51 Single source of income bul the levd
each year can flucluale sunrfunlly_ This year legacy in￿rne of £1,013.522 represented 160h of LOROS, total
voluntary income (compared wilh 44% in 2019120, 46% in 2018119. 520h in 2017118 and 42Yo in 20161171.
The amount of legacy income accounted for can make a very greal drffererKe to the overall re5ulls. Legacy
income is not predictable bul il has been Ihe surpluses provided by lega￿eS that has enabled Ihe charity lo
build up and to maintain the reserves al the required levels and lo undertake Capital projects. Because of the
potential for signrficanl fluclualions the t#)ard is ryrcumspect in the degree to which. in any one year. il relies
upon legacy income in order lo fund the on-going revenue expenditure.
Volunteers
In addition lo the income evaluated in the slalement of financial activities. the charity is dependent upon the
support of approximately 1,300 regular v￿Unteer$. Volunteer a¢ts"vities span the whole range of functions from
fundraising lo Se￿iCe provIs￿n. The directors are of the opinion that il would be impractical to attempl to
quantify the value of work done by volunteers.
Investments
Investment perfomiance was excellent during the year wlh an unrealise(I valuation surrAu$ of
£1,284.363 (2020: defKil of £367.638).
13

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Directo¢s report
for the year ènded 31 March 2021 (continued)
RESERVES POLICY
The directors. current policy is lo hdd the equivalent of six months, ￿[ren1 expenditure as free reserves in readily
realisable form. This poly requires Ihal free and unfeslricled reserves are maintained at a level that would ensure
that LOROS, cole activities could be mainL3ined in the short lo medium term during periods of adVe￿e financial
conditions.
This cover is required in order to wovide for-
> adequate working capital
urrforeseen expenditure
> streams of income or expendilure being drfferent from that budgeted
> growth in (Jemand for care se[w￿$
replacement of tangible assets
This policy is reviewed not les5 than annually in order to ensure that the reserve target is appropriate.
The board considers Carefully the Charitys wrnmilment5. taking into account the risks inherent in these
commitments and in rts activities generally. 11 monil(Ys. on an on-goin9 basis. the fund balances available relative
to 115 financAal plans and lo the meeting of ils objectives in both the medium and longer lerm. The current level of
reserves is in excess of the polw bul is deemed to be appropriate in view of the exceptionally high ojrrent level of
uncertainly with regard lo future NHS funding combined wth the general economtc outlook affecting voluntary
income.
Reserves Cover
Based upon the expenditure for 2020121 the minimum free reserve requiremenl was £5.5 million. At the end of
the year free reserves, equivalent in this case lo the nel current assets of the Charity, stood al £4.5 million.
The reserves had been built up lo cover the hospice sile devdopment from 2016 10 2018, which has resulted
in £4million of reserves being designated for this purpose in 2015116.
As al 31st March 2021, the level of resenfes ￿re as folbows.'-
Unreslricled FurK15
Restr￿ted FurKIs
Designated Fund$
£16,692.587 {2020: £15.438.055)
£3.857.291 12020.. £3.882,504)
£3.S13.07112020.: £3.943.666)
Investment Policy
As part of its ¢)n-going risk and reserves assessment the Charity has appointed Smith and Wtlliamson of
Birmingham to pr0vide-discret￿nary investment managemenf. At the end of the year the funds invested were
valued al £6.0 million12020.. £4.7m). up 28% on last year. reflecting the recovery in global stock prices since
the start of the pandemic. In additL)n to this. through grfts ift wills during the 2019120 year. the charity owns
property wth a book value of £250.0(Ml. from which it is eaming rental income.
The board has an agreed statement of investment principles. The aim is to produce a net return. year-on-year,
better than Ihe holding of cash. There is a150'.
> a Treasurerfs Committee wh￿h regulady revie￿ wtomance
> an elhThl investment pdicy (wh￿h is to avoid the toba(£o industry}
Over half of the Chari￿$ fvnd bala￿ of £24.1 millM)n relates to the tangible operdtional assets. which are
held principally in its propert￿.
The directors keep under review the diversfficalitin of the funds held by way of ￿serVeS.
14

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
DirgGtorfs r•port
for the year ended 31 March 2021 (Gontinued)
SUMMAR Y
De5Plte the significant issues in the UK ecorK)my over the last year and unanlicipaled irnpacl of the COVID 19
Pandemic LOROS has largely L￿n able to sustain its range and level of dinical activities Nthich provide suGh
excellent and valued care and support for patients and family members across Leicesler, Leicestershire and
Rulland. The overall finanryal position is being monitored very carefully a￿1 will remain a key focus in all that can
be aGhieved going forwards in such a volatile lime.
Thanks musl be expressed to Ihe people and organisalions of Leicesler, Leicestershire and Rulland who have
enabled LOROS lo achieve so much and who have contributed to the raising of a huge amount of voluntary income
in the year. 11 is the partnership between LOROS. the NHS and the wider community that has over the years
enabled the aims of LOROS lo be realised.
Year by year the Charity has relie(l uwn increases in voluntary supp)rt well a￿ve inflation as the annual
percentsge increases in the NHS grant have failed lo keep pace ￿th inflation. In most cases the cost of service
developments has had to be mel from new voluntary income.
None ofwhal has been set out could have been achieved ￿thOut the hard and ded￿ation of LOROS, skilled
staff and volunleers. The board thanks all of the staff for their commitment lo the work of the Charily.
The directors are confident that LOROS has an important and continuing place as a provider of high quality eafe,
as an upholder of the elhos arKI values lo which it has always held and as an advocate for patients and their
families.
Provision of Infomiation to audilor
Each of the persons who are directors al the time this Directors, Report is approved has confirmed that:
so far as that director is a¥￿e. Ihere is no relevant audit wrf(Ymation of whi¢h the charitys auditor is unaware",
and
that director has taken all the steps that ￿ght to have been taken as a director in order to be aware of any
information needed by the charit￿S auditor in connection with preparing their report and lo establish that the
charit15 auditor is aware of Ihal information.
ROBIN GRAHAM-BROWN
Chairman.
Board of Trustees. LOROS
ANDREW STANT
Vice£hairman l& Honorary Treasu￿r)
Board of Trustees. LOROS
2021
2021
15

Leicestershire & Rutland Organisation for the Relief of Suffering Limlted
Statement of trustees. responsibilities
The Directors are responsible for preparing the Direct￿,¥ annual ￿pOrt and the financial statements in accordance
with applicable law and regulations. Company law requires the Director's lo prepare financial statements for each
financial year In accordan￿ with Unrted Kingdom Generally Accepted Accounting Practice (UK Accounting
Stsndards and applicable law). Undereompany law tt* Directors. musl not approve the financial statements unless
they are satisfied that they give a true and fair view of the stale of affairs of the group and parent charity and of the
incoming resou￿eS and application of resources. indu¢Jing its income and expenditure of Il* group for that period.
In preparing these financbal slalemenls the trustees are required lo..
select 5uitsble accounling FKJlicies and then aP￿Y them consistenuy.
observe the methrxls and principles in the Charitie5 SORP 2019 (FRS 102)".
make judgments and accounting estimate5 that are rea50nable arKI wudenL
slate whether applicatAe UK act￿ntIftg standards have been followed, subject to any material departures
disdosed and explained in the financial stalemenis.. and
prepare the financial ststefflents on the going concem basis unle5S it is inappropriate to presume that the
tharity will continue in busines5.
The Directors are reSponsi￿e for keeping adequate accounting records that are sufficienl lo show a￿1 explain the
chariWs IransactKJns and disclose with reasonable accuracy al any time the financial position of the group and
parent charity and enable them lo ensure that ihe financial statements comply with the requirements of the
Companies Act 2006. They are also responsible for safeguarding the assels of the group and parent charity and
hence for taking reasonable steps for the prevention arKJ detection of fraud and olher wregularilies.
16

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Independent auditorfs report
Oplnion
We have audited the financial statements of The Leicestershire & Rutland Organisation for the Relief of Suffering
Limited I'the Parent Charitable Company") and its subsidiaries 1.the Group") for the year ended 31st March
2021 which comprise the con501idated Statement of financial actiwties, the consolidated and parent charity
balance sheets, the consolidated cash f low statement and notes to the financial statements, including a summary
of significant accounting policies. The fFnancial reporting framework that has been applied in their preparation
is applicable law and United Kingdom Accounting Standards. inCI￿ling Financial Reporting Standard 102 The
Financial Reporting Standard applicoble in the UK ond Republic of IreloTh¥ (United Kingdw Generally Accepted
Accounting Practice).
In our opinion. the financial statements:
give a tnje and fair view of the state of the Group's and of the Parent Charitable Company's affair5 a5 at
3151 l+tsrch 2021 and of the Group's incoming res¢)urces and application of resources and the Parent
Charitable Cornpany's incoming resources arml application of resources for the year then ended.
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice;
and
have been prepared in accordance with the requirements of the Companies Act 21JN>.
Basls for oplnlan
We COnd￿ted our audit in accordance with International Standards on Audlting {UKI IISAS IUKII and applicable
Law. Our responsibilities under those Standards are further described in the Auditor's reswnsibilities for the
audit of the financial statements section of our report. We are independent of the Grcmjp and the Parent
Charitable Company in accordance with the ethical requirements relevant to our a￿lt of the finandal
Statements in the UK. including the FRC'S Ethical Standard, and we have fulfilled our other ethical
responsibilitie5 in accordance with these requirements. We believe that the a￿Jit evidence we have obtained is
sufficient and appropriate to provide a basis for our opinion.
Conclu5i0n5 related to going concffn
We have nothing to report in respect of the foll￿ing matters in relation to which the ISAS IUK) require us to
report to you where:
the Director's use of the going C(￿cern basis of accounting in the preparatlon of the financial statements IS
not appropriate; or
the Directors have disclosed in the financial statements any identified material uncertaintie5 that may
cast significant doubl al)out the Group or the Parent Charitable Company's ability to continue to adopt the
going concern basis of accounting for a peri¢)d of at least twelve months from the date when the financial
statements are authorised for issue.
Other Informatlon
The other information comprises the infonnatlon Included in the Director's Report. other than the financial
statements and our auditor's report thereon. The other information comprlses the Dlrectof's Report. The
Direttor5 are resp￿s7b1e for the other information.
Our opinion on the financial statements dce5 not cover the other infonnation and, except to the extent otherwise
explicitly stated in our report, we do not express any form of assurance conclu5ii)n thereon.
In connection with our audit of the financial statements, our responslbility is to read the other information and.
In doing so, consider whether the other information is materially incon515tent with the financial statements or
our knowledge obtained in the audit or othefwise appears to be materially misstated. If we identify such material
inconsistencies or apparent material misstatements. we are required to determine whether there is a material
misstatement in the financial statements or a material misstatement of the other information. If. based on the
work we have performed. we conclude that there is a material misstatement of this other information. we are
required to report that fact.
17

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Independent auditorfs report {contlnuedJ
We have nothing to report in thi5 regard.
Opini￿$ on other matters prescrlbed by the C¢)mpanles Art 2006
In our OPTnion, based on the work undertaken in the cojrse of the audit:
the information given in the Tru5tees' Rewrt. vthich incI￿je$ the Directors. Report and the Strategic report
prepared for the purp05e5 of Company Law, for the financial year for which the financial statements are
prepared is consistent vrith the financial statements" and
the Strategic report and the Directors. Reph)rt, which are included in the Tru5tees' report. have been
prepared in accordance with applicable legal requirements.
Matter5 on whlth we are requlred to report by exceptlon
In the light of the knowledge and understanding of the Group a￿1 the Parent Charitable Company and its
environment obtained in the course of the audit. we have not identified material mi55tatement in the Strategic
report or the Trustee'5 report.
We have nothing to repcyt in res￿ of the following matters in relation to which the Companie5 Act 21
requires us to report to you if, in our opinion:
adequate accounting rectYd5 have rK>t been kept by the Parent Charitable Company, or returns adequate
for our audit have not been received from branches fK>t visited by u5: or
the Parent Charitable Company financial statements are not in agreement with the accounting records and
returns: or
certain disclosures of Directors. remuneratiijn Specified by Law are not made" or
we have not received all the inforniatii)n and explanations we require for our audit.
RespwsibilitTes of Trustees
A5 explained fflore fully in the Tru5tee5' re5pon5ibilities statement. the Trustees (who are a150 the directors of
the charitable company for the purposes of company law} are respM)nsible for the preparation of the financial
statements and for being satisfied that they give a true and fair vie*i, and for such internal control as the Trustees
determines is necessary to ￿able the preparation of financial statements that are free from material
misstatement, whether due to fraud or error.
In preparing the financial Statements. the Trustees are responsible for a55e55ing the Group's and the Parent
Charitable Company's abllity to continue as a goiro concern. dTsclosing. as applicable, matters related to going
concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the Group
or the Parent Charitable Company or to cease operations. or have no realistic alternative but to th so.
Audltor's responslbllltles for the audlt of the Ilnandal statements
We have been appointed as auditor under the Companies Art 2(M]6 and report in accordance with the Act and
levant regulations made or having effert thereunder.
Our objective5 are to obtain reasonable assurance about whether financial statement5 as a Nvhoie are free
from material misstaleme￿t. whether due to fraud or error. and to issue an aLKlitor's report that includes our
opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conducted in
accordance with ISAS IUKI will alway5 detect a material misstatement when it exists. Mis5tatement5 can arise
from fraud or error and are considered material if. individually or in the aggregate. they could reasonably be
expected to influence the economic decisions of user5 taken on the basis of these financial statements.
Irregularities, including fraud, are instances of non.compliance with laws and regulafions. We de57gn
procedure5 in line wth our responsibilities, outlined above, to detect material misstatements in
respect of irregularities, including fraud. The extent to which our procedures are capable of
detecting irregularities, including fraud 15 detailed below:
18

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Independent auditorfs r•port (continued)
Audltor's responsibilities for the audit of the finandal statements {Cont.
We obtained an understanding of the legal and regulatory frameworks that are applicable to the
company and detem)ined that the most significant whith are directly relevant to specific assertions in
the financial staternents are those related to the financial report framemorks (UK Generally Accepted
Accounting Practice. the Companie5 Act 21kn1 arml the ￿e¥ant tax compliance regulation5 in the
jurisdittion in which the company operates.
We enquired of management whether they were aware of any in5tance5 of non-compliance with lav
and regulatTon5, or whether they had any knowledge of actual. suspected or alleged fraud;
We assessed the susceptibility of the entitys fTnancial statements to material misstatement. includlng
how fraud might occur:
Our testing considered unusual or unexpected joumal entries on a sample basis.
We evaluated the assurnption5 and judgements used by management within significani accounting
estimates arKI asse55ing if these indicate evidence of managemenl bias:
We tested significant transactions. in particular the evaluation of the business rationale for any whld)
appear unusual or outside the c(Mnpan¥5 nomial course of business"
We assessed the appropriateness of the collective cofflpetence and capabilitie5 of the engagement
team by understanding the practical experience viith audit engagements of a similar nature and
complexityi plu5 ensurirrf4 the team had appropriate and relevant training of the financial reporting
framework and the relevant tax compliance regulations Specific to the entity.
We reviewed the financial statements and tested the disclosures against supporting documentation.
We have assessed these areas at group level and at component level where appropriate, we performed
the component audit work ourselves as Part of our audit of those entities.
We communicated relevant matters to all member5 of the aLKlit team to ensure understood the
risks specific to the entity and the audit pr￿edureS planned to mitigate these.
Because of the inherent limitations of an atxjit. there is a risk that ￿￿ will ￿t detect all irregularitie5. including
those leading to a material misstatement in the financial statements or non-compliance with regulation. This
risk increases the more that compliance ￿￿th a law or regulation is removed from the events and transactions
reflected in the financial statements. as we V￿11 be less likely to become avrnre of instances of non-compliance.
The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves
intentional concealment, forgery, collusion, omission or fflisrepre5entation.
A further descriptioft of our responsibilities for the audit of the financial statimnents is located at the Financial
Reporting Council'51"FRC'5"} website at-
htt s: Ilwvhv.frc.o
.uklauditorsres
nsibilities. This description forms part of our auditor's report.
Use of our report
Thi5 report 15 made solely to the Charitable Company's member5, as a Ix￿. in accordance viith Chapter 3 of
Part 16 of the Companies Act 2CQ6. Our audit work has been undertaken so that we might state to the Charitable
Company's members those matters we are required to state to them in an auditor's report and for no other
purpose. To the fullest extent permitted by law. we do not accept or assume responsibility to anyone other than
the Charitable Company and the Charitable Company's members as a body, for our audlt work, for this report,
or for the opinions we have formed.
A/A-
R J Radford FCA (Senior Statutory Audilorl
For and on behalf of The RoYAeys Partnership Ltd
(Eligible to act as an auditor in terms of section t212 ofthe Ccvnpanies ad 2LX16)
Statutory Auditors
Charnwood House
Harcourt Way
Meridian Business Pwk
Leicester
LE19 1WP
Oate
'/,/
19

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Consolidated slatement of financial activities
for the year ended 31 March 2021
2020
lunds
Funds
funts
fund5
Income frem..
t&)nabons WC*S
Invesbnen15
Olf*r Irading aCb¥ibeS.'
- Shcp incorne
- Lottery imcome
3.76Q460 1835,136
111.956
801.$¥
111.956
6,350.498
157.364
411,467
6.761.965
157.364
2.059.871
I.￿.713
1059.071
1.356.713
2.311.374
1,370,266
2.311.374
1,370.266
7295,000 1835.136
10.130.1
10,189.502
411,467
10,FKK),969
Charitabl¢ a¢tivilies
conlribution by the Ma￿nal
Health Seftri¢e
Educa￿￿41 actsvrties
1838,729
560.271
2.138.7
560.271
2,960,450
337,681
2,960,450
337,681
Total Income
10.W.IXYJ
2.135.1
13.$29.136
13.487,833
411.467
13.899.100
ExpeThJitUf• on..
Raising funds
S￿p expenditure
Lollery expenditure
FuThYraising costs
DppreciatI￿ of lEa5&￿k1 sl
opertie5
Inves1rn￿1 mwaoement fees
CorwaiK)n tax
2.042230
565.517
417.032
1042.236
565,517
417,032
2.548.305
653.649
632.117
2,548.305
653,649
632,117
1,721
8.721
3,474
31,516
3.474
31,516
Charita￿e acllvltles
3.056.034
3.056.034
3,869.061
3.869.C61
The Lw¢estetshire aTrJ RuOaTrJ
spice
•.098.392 la￿.34*
10.K8.741
11.519.418
309.291
11,828,709
Total expgnth¢u
11.154A25 1860y9
14.014,775
15.388.479
309.291
15,697,770
ProfiVIL0551 on invesknwt
3558ts
1.2M.36J
1.204.363
1367.6381
1267,6381
Nel irmne
821397
125213)
798.724
12,268.4841
102.176
12.166.308)
Total brought forvord
14.381.721
3.881504 21264.225 21,650205
3.780.328
25.430.533
TWI fvnd$ l<>ThArd
20.205,658 . 3.857.J1
19,381,721
3.882.504
23.264.225
The swtement ￿ri￿ar￿al acbmties I￿￿185 al gair6 zTrJ h￿Se5 re¢fj9nts&J in the ye¥.
Al In(x)min9 resources art resc4rn ex[*￿3 duive frum c￿b￿U1r4 acb"¥ibes
notes on pages 25 to 43 Icrn part ollh858 finarKial stalwneni5.
Consolidat•d sunThry Inc¢)me and ¢I￿r￿lit￿le
2021
2020
Gross in(x)me of continLllng OP6fdb"or
Total eyendilure ol opvaN)
Realised gainslllosse51 on d￿poS¥1 of iAvesknwla$8eis
13,$29.13fj
114.014.7751
1247,2661
13.B99.100
115.897,7701
1370.7491
Nel inwne the year
(132,9051
12.189.419)
A tletai18d analysis of InC￿e by 5CUCe in Ihe of finor*ial ac*￿tro$. 081a￿ed arotysis of exwaiture is prowded in thè
51atement of fironrA* and in Tr)te 5.

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Consolidated balanGe sheet
al 31 March 2021
Company number 01298456
Note
2021
2021
2020
2020
Fixed assets
Tangible assets
Investments
13.340,606
6.247,678
14,004,550
5.094,529
19.588.284
19.099,079
Current assets
Stocks
Debtors
Cash at bank and in hand
42.437
3.902.252
1.918.094
84.351
5.002.762
1.303.887
5.862.783
6.391.000
Creditors: amounls falling due
within one year
10
(1.388.118
(2.225.854
Net current assets
4.474,665
4,165,146
Net assets
24,062.949
23,264.225
Funds
Restricted funds
Unreslricled funds=
Designated funds
Other charitable fur¥Js
Revaluation reserve
12
3,857291
3,882,504
13114
13
13
3,513,071
15.03S.790
1.656.797
3,943,666
14.818,355
619,700
24.062.949
23,264,225
The fir￿￿la1 statements were approved by the members of the Board of Trustees on
on its behalf
and signed
Robin Graham-Brown
Chatrman
Andrew W Slant
Honorary Treasur•r
The noles on pages 25 to 43 fom part of these financial statements.
21

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Charity balance sheet
at 31 March 2021
Company number 01298456
Note
2021
2021
2020
2020
Fixed assets
Tangible assets
Investmenls
13,248.050
6.247,682
13.888.912
5,094,533
19,495,732
18,983,445
Current assets
Debtors
Cash al bank and in hand
3,976.971
1,479.324
4.868,971
1.224,59S
5.456.295
093.566
Crgditors: amounts falling du¢
within one year
10
(1.014.310)
I1￿88.553)
Net Gurrent asséts
4.441.984
4,225.013
Net assets
23.937,716
23,208.458
Funds
Restricted fijnds
Unrestricted funds..
Oesignaled funds
- Other charitable funds
- Revaluation reserve
12
3,857,291
3.882.504
1￿14
3,513.071
14,910.557
1,656,797
3.943.666
14.762.SB8
619.700
23.937.716
23.208,458
The financial statements were apwoved by the membefs of the Bowd of Trustees on
on ils behalf
and signed
Robin Graham-Brown
Chalmlan
Andrew W Stant
Honorary Treasurer
The noles on pages 25 10 43 form part of these fina￿la1 statements.
22

Leicestershire and Rutland Organisation for the Relief of Suffering Limited
Consolidated cash flow $tslemont
for the year ended 31 March 2021
2021
2020
Nel cash flow from operating activities
Net Gash inflcwi from investing xtNilies
463,994
213,695
(1.633.590)
570.918
Change in cash arm1 cash equNalents in ￿ yEar
677,689
(1,062.672)
Cash and cash equivalents at the beginning of year
1,423,525
2,486,197
Cash and cash equivalènts at the end of the year
2,101,214
1.423.525
The notes on page 25 10 43 forni part of these financi4 statements.
23

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes to cash flow sLqternent
for the year ended 31 March 2021
Cash flows from operating activilies
2021
2020
Net income per SOFA
{GainyLOSS on investment
798.724
(1,284.3631
{2.166,308)
367,638
Net incoming resources
Investment income
Deprecialion
Decrease in stocks
D￿reasel{lnCreaseI in debtors
LossllProfitl on sale of assets
{Dweaseylnuease in trgjilors
(485.6391
(111.9561
756.901
41.914
1,100,510
11.798,670)
{157.364)
765.593
27.972
{1.192.606)
8.791
712.694
(837,7361
Net cash {oufflowylnflow from orerating actiwlies
463.994
11,633,590)
Cash flow from investing activilies
2021
2020
Purchase of tangible fixed assets
Proceeds from sale of tangible fixed assels
Acquisition of listed investments
Proceeds of sale of listed investments
Interest received
{94.2071
1.250
1965.1441
1.159.840
111,956
1277.098)
502
{1.081.013)
736.693
157,364
213,695
570,918
Analysls of changes In cash and cash equivalents
At
1 April
2020
At
31 March
2021
Cash flow
Cash al banks, building S(￿letIeS and in hafKI
Cash held as part of investment wrtfol
1.303.887
119.638
614.207
63.482
1.918.094
183.120
Total bank and cash holding
1.423.525
677,689
2.101.214
24

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes forn7lng part of the financial statements
for the year ended 31 March 2021
Legal ststus
The Organisation is a registered ehanty. IVS legal entty is a company limtled by guaranlee.
Accounting policies
The fdlowing accounting policies have been used consistenuy in dealing wth items COr￿ldered material to
the charitable group's affairs.
Basis olweparalion
The financial statements have been prepared under the historical cost Convention. as modffjied bythe inclusion
of fixed asset investments al market value. The financial statements have been prepared in accordance with
the Statement of Recommended Praclice 2019. A(xounling and Reporting by Charities preparing their
accounts in accordance wlh the Financial Reporting Standard applicable in the UK and Republic of Ireland
{FRS 1021 and the Financial Reporting Standard applicatAe in the United Kingdom and Republic of Ireland
(FRS 1021 and the Charities Act 2011.
The trust conslitules a public benefrt enlty as defined by FRS 102.
The Iruslees consKler that there are no material uncertaintw about the trust's ability to tontinue as a going
concern.
In preparing Ihese finanual statements. DirectLYS have made the following judgements:
Tangible fixed assels are depreuated over useful lives taking into acc￿nI resi(iual values. where
appropnale. The actual lives of the assets and residual values are assessed annually and may vary
depending on a number of fxtors. In re-assessing assel lives. factors such as lechnological innovation,
product life cycles and maintenance programmes are taken into account. Residual value assessments
consider issues such as future market condiltons, the rernaining lrfe of the asset and wojected disposal values.
Trade debtors
Al each repo￿.n9 dale. trade debtors are assessed by rettherabilily. If there ts any evidence of impairment.
the carrying amount of the debtor is reduced lo ils recoverable amount. The impairment loss is reeognised
immediately in the ineome statement.
Leases
Determine whether leases entered into by the group after as a lessor crf a lessee are an operating lease or
finance lease. These decisions depend on assessment of whether the risks and rewards of ovmership have
been transferred from the lessor to the lessee on a lease by lease basis.
Investments
The most critical eslimales. assumptions and Judgements relate to the detemiinalion of carrying value of
inveslmenl$ at fair value thr￿gh the Statement Of Financial Actiwties. the Group follows the International
Private Equity and ventu￿ Capitsl Valuation Guidelines applwng the overriding concept that fair value is the
amount for vthich an asset Can te exchanged between knovledgeable willing parties in an arm's length
transaclior4. The nature. fact5 and circumslances of the investment drive5 the valuation methodology.
25

Leicestershlre & Rutland Organisation for the Relief of Suffering Limited
Notes forrning part of the financial statem•nts
for the year ended 31 March 2021 (continu￿)
Accounting policies fconlinued)
Ba&s Ofconsol￿ar￿0n
The group financial statements consolidate financial statements of Leicestershire and Rulland
Organisalion for the Relief of Suffering Limited and its subsidiaries up lo 31 March 2020 on a line by line basis.
A separate Statement of Financial Activities (SOFA) for the institution alone is not presented because the
charity has taken advantage of the provisions of seCt￿n 408 of the Companie5 Act 2￿6.
Fund accounfing
Funds held by the charity a￿ either..
Unreslricled general funds - these are funds can be used in accrydanee wth the charitable objects at
the discretion of the truslees.
Designated funds - these are furK15 Sel aside by trustees out of unrestrKled general funds for 5pe¢ir
future purposes or projects.
Restricted funds- these are funds that (an only be used for particular reslrKled purwses wilhin the objects
of the charity. Restrictions arise when specffied by the donor or when funds are raised for particular restricted
purposes.
Incomiw resources
l income is recognised On￿ the charity has entitlement to the income. it is Probab￿ that the income will be
received and Ihe amount of income receNaLqe can be measured relkbly.
Voluntary income is accounted for when received. IncomiThJ resource5 represen15 the amount receivable
during the year in reSp￿t of donations arKI legac￿$.
Legacie5 are recogni5ed when there is sUff￿￿nI evidence lo provide the necessary certainty Ihat the legacy
will be received and the legacy can be measured wth sufficient reliability.
Dividends are recognised once the dividend has been declare(l and nOtif￿tIon has been received of the
dividend due. This is rK)rmally upon nolifulion by our investment advisor of Ihe divKSend yield of the
investment portfolio.
Shop irwme repyesenls the amounts reeeNable for goods sold to customers and commission receivable on
sale of donated goods. It is recognised al the point of sale for retail gjods and on dtspatch otherwise.
Lottery irKome represents amount recebvable in respect of lotteries and r4ffles ￿ld during the year and
scratch cards sold. Lottery and raffle income is recc*3nised at the point of draw and scratch card income is
recogni5ed on a cash basis. Amounts received for future lottery and raffle draws are reserved as income in
advance.
Activitie5 furthering chartable objects. Inwme uThJer health authority arml NHS contracts is recognised in the
Statement of Financial Activities on a receivable basis.
Where income is ￿CeNe￿ in advance of perf￿ManCe. its reccMJnition is deferred and induded in creditors until
the Contract is perfomied.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fomiing part of Ihe financial statements
for the year ended 31 March 2021 (continued)
Accounting pollcies (continued)
Resources expenses
Expenditure is recognised once there is a legal tr eonstructTve oblwlion lo make a payrnent to a third party.
It is probable that selllement will be required and the amount of the obligation can be measured reliably. All
expenditure is allocaled directty lo charitable expenditure and costs of raising fljnds. Expenditure is classtfied
under Ihe following activrty headings.
Costs of raising funds include those c05t5 incurred in raising voluntary income. and include the salaries,
direct expenditure and overhead costs of the staff who promote fundraising. induding events.
Charrtable activities expenditure relates to expenditure on obiecls of the charity and include direct costs
and supp(Yi costs asKKialed to these actiwt*s.
Governanee eosls represent costs vthich relate lo the general running of the charity including the strategy
planning prctess that contribute to fulure development. arKI are included wlh charitable aclivilies. Support
osts have been allocated between fundraising and charitable activilies, in proportion to the direct costs of
eath activity. Where direct allocation is rN)t wss11￿e, costs are apportioned over the above headings based
on the alloealion of staff.
Irrecoverable VAT is charged as a cost against the activty for whth expenditure was ir￿Urred.
penS￿S
The Tnjsl makes payment5 to defined cOntribut￿n pension schemes on behalf of qualfy'ng employees.
One admini51ered by the NHS Pensions Agency and a stskeholder scheme providing benelits for the
employees additional to those from the stsle. Such conlributions are charged in the Stalemenl of Financial
Activities when made. The Contri￿li0nS are invested separately from the Tru$Vs assets.
F￿ancIal Agreement with the Natwal Heatth Service
The agreement wth the Clinical Commissioning Groups provides for. inter alia, a contribution by them towards
the ievenue expenditure arisirwJ from operatrng the Hospice. agreed annually prior lo the commencement of
each financial year.
In addition lo the defined contributson pension scheme noted above. the charity conlribules lo the NHS
Superannuation Scheme as a Direcb"on Body. Underthe rules of the NHS Superannualion Scheme. Direction
Bodies pay employer's ￿ntributIonS to the Scheme. bul are not emplowng aulh)n'lies for the purposes of the
scheme. The NHS Superannuation Scheme is a Multi-em￿oYer defined benefit scheme, ar￿ the charity is
unable lo identify ils share of the urmlerlying assets and liabilit￿ of Ihe scheme, and accordingly sufficient
informalDn is not available to enable the charty to account for the scheme as a defined benefit scheme. The
chariws contribution to the NHS Superannuation Scheme is therefore Ireale(l as defined contribub.on pension
scheme paymenls. Detai15 of the NHS sUperannuat￿n Scheme deficit can be obtained from the official
documents website wwW.off￿al-dOeurnent$.goy.Uk.
Govemment Grants
Government grants receivable in relation to job retention scheme and retail scheme are recognised as
income over the periods necessary to maleh them viith the ￿lated costs which they are intended lo
compensate, on a systernatic basis. Government grants are shown separately as other income.
27

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fomiing part of th• financial ststements
for th¢ year ended 31 March 2021 (continued)
Accounting policies (continued)
T8NJiblp fixed assets
Tangible fixed assets are included al cost, and other than freehold land, are depreciated on a straight line
basis at annual rates calculated to write off their cost over the temis of their useful lives as follows..
Freehold building
Short leasehold pror
30 Jears
The unexpired period of each lease or such shorter period as is
considered appropriate
S years
5-10 years
5 years
4 years
Computers
Fixtures, furniture and equipmenl
Mini buses
Olher motor vehides
Additions costing less than £5￿ are vffilten off in the year of wrchase.
Freehold land is not depreciated.
Stocks
Stocks are ststed at the lower of cost aThJ nel realisable value. Cost is detemiined on a first-in r￿st-oUt basis,
and includes all direct costs in￿rred. Net realisa￿e value is base(l on an estsmale(I selling price allowing for
all further cosls of disposal.
Dablors
Short lerm debtors are measured at transadion pr￿. less any impairment. Loans receivable are ffleasu￿d
initially al fair value. nel of transaction costs. and are measured subsequently at amortised cost using the
effective interest melhcrfl, less any impairment.
Creditors
Short term credilcws are measured at the transaction price. Other finanoal liabilities are measured initially at
fair value, net of transaction costs, and are measured subsequently al amorb.sed cost using the effective
interest method.
Investmenls
Investments are a fcrfm of bas￿ finanod inslrument and are initially recognised at their transaction value and
subsequently measured al their fair value as al the balance sheet date using the closing quoted market pri￿.
The statement of financial &b'vit*s indudes the nel gains and losses arising on revaluat￿n and disposals
throughout the year. The charity does not acquire put options. derivatives or other complex financial
instruments.
The main form of financial risk faced by the charity is that of volatility in equal markets and investmenl markets
due lo wider economic conditions. the attitude of invesl(Ks to investment risk, arKI changes in sentiment
concerning equities and within particular seclors or sub sectors.
Short lemi deFQStts represent investments in bank term deposits maturing wilhin one year. Investrnents in
subsidiary companies are slated al cost.
Realised gains 8nd losses
All gains and losses are taken in the Statement of Financial Activities as they arise. Realised gains and
losses on investments are calculated a5 the drffererKe between sales prO￿edS and their opening carrwng
value or Iheir purchase value rf acquired Subsequent lo the first day of the financial year. Unrealised gains
and losses are calculated as rhe drfference betwEen the fair value al the year end and their carrying value.
Realised and unfealised investment gains and losses are combined in the Statement of Financial Activities

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fomiing part of the financial statements
for the year ended 31 March 2021 (continued)
Aeeounting poli¢ies (continued)
Gash and cash equivalents
Cash and cash equivalenls indude cash al bank and cash in hand as b*ll as short term highly liquid
investments wlh a short malurily Irecognised within short term investments).
Financ￿1 instruments
The charity only has finarKial assets and financial liabililies of a kin(J that qualfy as basicfinancial instruments.
Basic financial instruments are inilially recognised al transaction value and subsequenlly measured al their
settlement value.
Operaling leases
Operating lease renlals are char￿￿ on a straght line basis over the lease terni.
Benefits received and receivable as an incenlive lo sign an operating lease are re¢ognised on a straight line
basis over the period until the date the rent is expected lo be adjusted to the prevailing market rate.
CthrKwate tax
The charily is exempt from tax on income and gains falling wrthin sections 466 to 493 of the Corporation Tax
Act 2010 or section 256 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to
its charilable objects.
Volunteer contrtht￿n
Trustees and volunteers provide support to Leicestershire and Rutland Organisation for the Relief of Suffering
Limrted. 11 is not practical nor feasible to place a value on the time vdunleered by these persons.
Donations and legacies
2021
2020
Legacies
Covenanted donations and gfft aid
Donations and gift under the Retail Grft Aid Scheme
Other donation5, appeals and furMI raising events
1,133,113
154.310
144.211
5.169.962
2,946.131
145,081
856,812
2,813,941
6.601.596
6.761,965
In 2021. donations and legacies induded £2.835.136 (2020 £411,467) of restricted income. Included in
restricted income ￿ £2,678,292 of COVID-19 grants distributed by H05pi¢e UK on behalf of NHS England to
support hospices during the parKlemic.
In October 2010 LOROS Enterprses Ltd slarted acting as an agent selling goods on behalf of customers in
return for a commission where the customer has registered for Gift Aid_ This has the effect of reducing the
turnover of LOROS Enterprise Limited bul the incnme associated with such sales is recorded as a donation
by The Leicestershire and Rutland Organisation for the Relief of Suffering Limited.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited,
Noles fomilng part of the financial st*ements
for the year ended 31 Mwch 2021 {conlinued)
Investments
2021
2020
Bank and building society interest
Dividends and interest on investments
9.352
102.604
14,567
142,797
111,956
157,364
In 2021, all income (2020- all income) ￿lating to investments was unrestncted.
Analysis of total group resources expend
Depreciation
2021
Staff costs
2021
Other
2021
Total
2021
Total
2020
Cost of generating
funds=
Shop expendibjre
Oeprecialion of
shop leases
Lottery
expenditure
FurKlraising and
publicity
Investment
management fees
Charitable
activities..
Oirecl charitable
expenditure
Hospr
GovernanGe rosts
1,063.423
940.264
2.042,236
2.548,305
8,721
8.721
3.474
2.339
265.224
297.954
565.517
653,649
58.741
211.206
147.085
417,032
632,117
22,528
22,528
31.516
648,331
8,217,119
98,320
1,973,242
21,729
10,838.692
120.049
11.710.357
118.352
756,681
9.855,292
3.402.802
14.014.775
15,697,770
Support costs of £86.31312020 - £174,181) have all been allocated to the Hospice.
Shop expenditure indudes £ 566.009 (2020 - £547,674) in respect of operating leases for land and buildings.
In 2021. other charitable &tivilies induded £2,8&),349 (2020- £309,291) of restricted expenditure.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fonning part of the Ilnanclal sL*ements
for th¢ year ended 31 March 2021 (continued)
Analysis of total resources expended (conlinued)
Employees
The average number of full lime equivalent employee5
2021
2020
Fund raising and administrative
Provision of care
Shops
Lottery company
32
227
57
12
11
328
The number of employees
Fund raising and administrative
Provi5i0n of &ire
Shops
Lollery eompany
37
253
74
16
37
279
76
17
409
costs
Wages and salaries
Social security costs
Pension costs
8,569,311
691,455
594.526
.108.777
734.754
612.904
9,855,292
10.456.434
Included within pension costs are payments to the NHS Superannuation Scheme. 2 defined benefrt scheme.
The employer's contribution to this scheme are Irealed as a defined ￿ntn"bUtion scheme as disclosed within
the accounling pdicies. Employerfs contributions to scheme in the ypar amounted lo £391.123 (2020 -
£400,195), of this am¢)unt £NIL12020 - £NIL) was oulstanding at Ihe yearend.
2021
2020
The number of em ￿0yeeS whose emoluments fdl wthin the follo￿n9
bands was".
In the banding £70,000- £80.(KIO
In the banding £90,000- £95,000
In the banding £95,(M)0- £100.000
Auditor's rernuneration
Ttrte amtsjnl charged in the year to the group was..
Statutory audit
Other
25.985
2.350
22,766
2.350
31

Leicestershire & Rutland Organisation for the Relief of Sufferlng Limited
Notes fomiin9 part of Ihe financial sL*ements
for the year ended 31 March 2021 (Continued)
Tangible fix•d assets
At Additions
31 March during th•
2020
year
Disposals
during the
At
31 March
2021
Group
Cost
Leicestershire and Rutland Hospice".
Freehold land
Freehold buildings
Motor vehicle5
Fixtu￿$, fittings and equipment
3.(M)O.o
16.433.185
192.396
1.186.280
3.000,000
11.4701 16.466,921
192,396
1.218.754
35,206
32,474
20,811,861
67.680
(1.4701 20.878,071
Leasehold shop properbes
Shops - fixtures arKI fiitings
Motor vehides
Lollery company- fixtures and
fillings
29.279
536.618
92.548
8.721
17.806
38.000
554,424
92,548
11.697
11.697
Total cost
670,142
26,527
696.869
Total cost
21,482,003
94.207
{1.470) 21.574.740
Provision
In the
Year
Ellm•nat¢d
31 March
2020
31 March
2021
disposals
Deweciafvon
Leicestershire and Rulland Hospice".
Freehold buildirrfJs
Motor vehicles
Fixtures, fittings and equipment
6.129.716
148.506
644.727
589,780
24,277
93,235
6.719,276
172,783
737,962
6.922.949
707.292
(2201
7.630,021
Leasehold shop properties
Shops- fixtures and fittings
Motor vehides
Lottery company- r￿luTeS arKI
fillings
29,279
469,OWJ
51.315
8.721
24.509
14.040
38.000
493.599
65,355
4,820
2.339
7.159
554,504
604.113
Total deprecLatK)n
7.477.453
756,901
1220)
8,234.134
Nel brKJk value
14.004.550
1662.694}
(1,29)) 13,340,606
32

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fornling part of the financial
for the year ended 31 March 2021 (continued)
6 Tangible fixed assets
(conbnued)
Additions
during the
year
Oisposals
during the
year
31 March
2020
31 March
2021
Company
Leicestershire and
Ruuand Hospice:
Freehold land
Freehold buildings
Motor vehicles
Fixtures. fittirrfJs and
equipment
3,000,000
16,433,185
192,396
1.186,280
3,000.IM)O
16.466.921
192,396
1.218.754
(1.470}
32,474
20.811.861
67.680
(1.470}
20,878,071
Leasehold shop properties
29.279
8.721
38,000
Total cost
20.841.140
76.401
(1,470>
20,916,071
Provision
in the
Year
31 March
2020
ElÈminated
on disposals
31 March
2021
Dapreciat
Leicestershire and
Rulland Haspice..
Freehold buildings
Motor vehicles
Fixtures, fittings and
equipment
6.129.716
148.506
644.727
589,780
24,277
93.235
(2201
6.719.276
172.783
737.962
6.922.949
707,292
(2201
7.630.021
Leasehold shop properties
29.279
8.721
38,000
Total depreciation
6.952.228
716.013
(220)
7.668,021
Nel book valsje
13.888,912
(639,612)
(1.250>
13.248.050

Leicestershire & Rutland Organisation for the Relief of Suffering Limited,
Notes forniing part of the financial statements
for the year ended 31 March 2021 (continued)
Fixed asset investment
2021
2020
Group and company
Investments
Market value at 1 April 2020
Additions at cost
Disposals al proceeds
Nel gainllLoss) on revaluation
Acquisition of share in subs￿lary company
4.974.891
965.143
11,159.8401
1,284.363
6.032,679
659,852
{1.350,002)
(367,638)
Market value at 31 March 2021
6,064.558
4.974.891
Histcyical cost at 31 March 2021
4.140.154
4.267.861
Hisl(Kical cosl al 1 April 2020
4,267.861
4,212,284
Investments comKYise.'
Listed investments in the UK
Listed investments oulside the UK
Land and property held as investment
Cash and settlements pending
Acquisition of share in subsidiary company
3,606,556
2,208,009
249.992
183.120
2,875,643
1,724,248
37S,000
119,638
Totsl
6.247.678
5.094.529
Group
Quoted investments
Cash and settlements pendirvJ
Investment Property
5.814.565
183,120
249,992
4,599,891
119,638
375,000
6,247,678
5,094,529
Cornpany
Quoted investments
Cash and settlements pendirvj
Investment Propety
Investments in subskdiary Companies
5,814,565
183,120
249,992
4,599.891
119.638
375.000
6.247,682
5,094,S33
l investments are carrEd at their fair ¥aue.
Investment in equities and fixed interest securities are all traded in quoted public markets. Holdings in
common investment fun¢Js. unit trusts and open ended investment cornpanies are al the bid prtce. The basis
al fair value for quoted investments is equivalenl lo the markel value. using the bKI price. Asset sales and
purchases are recognised al the dale of trade at cost (that is their transact*)n value).

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Not•s fonning part of the financial statements
for the year ended 31 March 2021 {continued)
Fixed asset Investment (conlinued)
The fair value of the prOpert￿S at has been determined by indeFerKlenl advisors and the Trustees have
applied this valuation al 31st March 2021
The signifi¢ance of finanual instruments to the on￿ing financial sustainabilty of the Hospi￿ is ¢onsidered in
the financial review and investment wlicy and performance seclK)ns of the TfUStees' Annual Report. The
main risk lo the HOSP￿ from financial instruments lies in the cornbinatHJn of uncertain investment markets
and volatility in weld.
L￿Uldi1Y risk is anticipated to be low as all assets are traded and the commitment to intervention by central
banks and market regulators has eonlinued to provide for orderty trading in the markets and 50 there ability
lo buy 2nd sell quoted equities and stock is antscipaled to continue. The Hospi￿,$ investrnenls are mainly
traded in markets with gts)d I￿UldIty and hpJh Irading volumes.
The Hospice has no material investment hoklings in markets subject to exchange controls or trading
restrictions. The Hosp￿ does not make use of derNalives and similar complex financial instruments as it
lakes the View that investments are held for their longer temi yield total return and historic studies of quoted
financial instruments have shown thal volalility in any Part￿￿1#r 5 year perK)d will normally be corroded.
No inveslmenls hekj represents more than 5% of the lolal portfoliti valuatK)n at the year end.
Investments in subsidiary cornpanies
The chanty owns the whole of the ordinary share capital of LOROS Enlerwses Limrf(ed {2 ordinary shares of
£1 each). LOROS Lotteries Limited {2 ordinary shares of £1 each) and LOROS Commercial InnovalDns
Limited {1 ordinary share of £1 }. Al are incorporated in Great 8rit8in and registered in England and Wales
and have been eslablished lo cary on trading activities on ils behaW.
LOROS Enterprises Limited operates a chain of shops selling rtems donated frorn the wblic, grfiware and
cards.
LOROS Lolleries Limited operates a lottery ft*r members of the public.
LOROS Commercial Innovation$ Limited operates extemd catering operations for members of the public.
I companies covenant any L￿able rKofits to LOROS and aLso pay interest on any loans from LOROS.
LOROS Commercial InnOVat￿n3 Limrted was incorwaled on 16th December 2020 as the vehicle to acquire
the business of Peppercoms Catering Limited. who ran Café's in Leicestershire_ The results of LOROS
Commercial Innovations Limited from irwrporatw)n to 31SI March 2021 are not consol￿31ed in these accounts
due to the short accounting penod.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited,
Notes formlng part of the financial StateMw￿s
for the year ended 31 March 2021 (continued)
Flxed asset investment (continued)
A summary of their trading results is Shown below
LOROS
Enterprises
Limited
01944436
LOROS
Lotteries
Llmited
03179552
Total
Company registered number
Profit and loss account
Turnover
Cost of sale5
1.017.194
{101.1101
1.317.780
(228.926)
2.334.974
{330.0361
Gross Fyofrt
916.084
1.088.854
2,004,938
Administration expenses
Other Operating Income
Rental Income
(1.944.155)
1,225,677
5,536
(336.703)
38,933
{2,280,8581
1.264.610
5.536
203,142
127
791,084
114
994,226
241
Interest received
Profit before tax
203.269
791.198
994.467
Covenant to LOROS
{2fK>.0￿l
{725.000)
1925.0001
Profit for the year
3.269
66.198
69,467
Upon consolidation an inter-l￿MpanY recharge of £185.634 {2020 £541.412} relating to retail gift and
management fee. charged by LOROS Enterprises Limited has been eliminated.
The aggregate aM￿nIS of the CoMpan￿s. assets. liabilit￿. share caprtal and reserves were..
LOROS
Enterprlses
Limited
LOROS
Lottgries
Limited
Total
Assets
Creditors.. aM￿nIS fall due within one year
426,177
(373.872)
346,539
(273.607)
772,716
1647,479)
52,305
72,932
125.237
Represented by share ca￿tal and reserves
52.305
72.932
125.237

Leicestershire & Rutland Organisation for the Rellef of Suffering Limited
Notes fomiing part of th• finan¢ial statefflents
for the year ended 31 Marth 2021 (continued)
Stocks
Group
2021
Group
2020
Company
2021
Company
2020
Goods for ￿sale
42,437
84.351
Debtors
Group
2021
Group
2020
Company
2021
Company
2020
Amounts due from subsidiary
undertakings
Other debtors
Trade debtors
165.006
405,906
59,228
3,624.724
112.522
4.472.441
530.321
3,458,835
112,230
4,284,245
525,498
3.902.252
5,002,762
3,976,971
4.868.971
10 cr￿ltors. amounts falling duewithln one
Group
2021
Group
2020
Company
2021
Company
2020
Arnounls due to subsidiary
undertakings
Payments in advance
Trade creditors
Taxation and social security
Other ￿edItOrS and accruals
174,426
741,325
501,249
265,272
186,281
531,513
398.735
188,907
268.963
977.440
619.101
287.167
342.146
349,203
276,626
218,902
169,580
1,388.118
2.225.854
1,014.311
1,868,553
37

Leicestershire & Rutland Organisation for the Relief of Suffering Limited.
Not•$ fr•rn)ing part of the financial stat•ments
for th• year ended 31 March 2021 {￿11•n￿edJ
11 Commitments
Land and
buildings
2021
Land and
Bulldings
2020
Other
2020
Other
2019
Group
Operating leases which expire..
Within one year
In the second to fifth years iThgusive
Over five years
222.919
243.223
249.658
543.175
46Q142
792,833
Land and
Buildings
2021
Land and
8uilding$
2020
Other
2020
Othor
2019
Company
Operating leases which expire..
Within one year
In the second to ftfth years indusive
Over five years
222.919
243.223
249.658
543.175
4W142
792,833
At the year end. the group hwj capital commitments in relats.on to the wnstruction of land and buildings of
£268,74312020- £NILI.
During the year total lease payTnents of £566.009 (2020 - £547.654) *e recognised as an expense.
12 Restricted funds
Balance at
31 March
2020
Balance at
31 March
2021
Incorning
resources
Outgoing
ResourG8s
Group and company
Capital building fund
Hosp
3,384.022
498.482
{84,1181
{2,776.2311
3,299.904
557.387
2,835,136
3.882,504
2,835,136
{2.860,3491
3.857.291
Balance at
31 March
2019
Balance at
31 March
2020
Incoming
resources
Outgoing
Resources
Group and company
Capital building fund
Hospice
3.468.140
312.188
184,118}
(225,173)
3,384,022
498,482
411.467
3.780.328
411,467
{309.291)
3.882,504

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes fomling part of th¢ financial st*0M￿t$
for the year ended 31 March 2021 (rnntinued)
12 Rostricted funds (continued)
The Capital building fund comprises &ipital raised in order to fund extensions to the hospice. The fund is
represented by tangible fixed assets and the movement on the fund represents the depreciation charge.
The hospice fund was established in 1997 from donations in order to fund hospbce equipment. Re50urces
expended Tepresenl items purchased 2nd deFYeciatK)n charged on the fixed 85sel5.
The Iruslees consider that the caprtal funds shoukl continue lo be treated as ￿stricted. even after the
complelion of the building5 to which they relate.
13 Unrestrlcted fvnds
Bal￿¢¢ al
31 March
2020
Balancg at
31 MarGh
2021
Net incomel
{expenditure)
Group
Tran8fors
Other charitable funds
Designated funds {see note 14)
Revaluation reserye
14.818.355
3.943,666
619.700
(29.831 }
1430.595}
1.284.363
247.266
15.035.790
3.513.071
1.656.797
1247,2661
19.381.721
823.937
20.205.658
Bal￿Ge at
31 March
Net incomel
2019 (ex￿nditUre)
BalanGg
31 MarGh
2020
Transfers
Other charitable funds
Designated funds {see note 14)
Revaluation reserve
15.919.352
4.372.766
1,358.087
(1.471.746}
{429.100}
{367.638}
370,749
14.818,3S5
3.943,666
619,700
1370.7491
21.650.205
(2.268.484>
19,381.721
39

Leicestershire & Rutland Organisation for the Relief of Suffering Limited.
Notes forniing of the financial statements
for the year ènded 31 March 2021 (continued)
13 Unrestricted funds (continued)
Balance at
31 March
Net incomel
2020 (expenditure
Balance at
31 March
2021
Company
Tran$f¢rs
Other ¢haritsble funds
Designated funds15ee note 14}
Revaluation reserve
14,762.$88
3.943.666
619.700
199,297)
1430,595)
1.284.363
247.266
14,910,557
3,513,071
1,656,797
(247,266)
19J25.954
754.471
20,080,425
Balance at
31 March
Net incomel
2019 (expenditure
Balance at
31 March
2020
Transfers
Olhei charitable funds
Designated funds (see note 14)
Revaluation reserve
15,881.851
4,372.766
1,358.087
(1,4￿.012)
1429,100)
{367,638)
370,749
14,762,588
9,943,666
619,700
(370,749)
21.612.704
(2.286.7SO)
19.325,954
Other CharIta￿e funds rerffesentthe freefunds of the Charitywhich are not designated for pa￿'c￿jlar purposes.
Revaluation reserve represenls the cumulative unrealised gains on the increase in the market value of fixed
asset inveslmenls. U￿n disposal previously unrealised (gains￿oSseS are transferred lo other charitable
funds.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes forming part of th¢ financial staterneTrts
for the year ended 31 March 2021 (continuedj
14 Designat¢d funds
Group and wmpany
The funds of the charity include the following designated funds which has been sel aside out of unrestricted
funds by the trustees for a specrfic purpose.
8alance at
31 March
2020
Balance at
31 March
2021
utllised
Transfers
Capitsl building fund
3.943,666
(430,595)
3,513,071
Balance al
31 March
2019
Balance at
31 March
2020
Utilised
Capital bU￿dIng fund
4,372.766
(429,100)
3.943.666
The capital building funds relales to the conslruction of the new LOROS Professional Development Centre
and the extension lo the Day Therapy and Outpat￿nts Centre.
15 Analysis of group net assets between funds
Restricted Funds
Unrestricted
Capital
funds bullding fund
Total
Funds
Hospice
Fund balan￿ as al 31 March 2021
are represented by..
Tangible fixed assets
Current assets
Currenl liabilities
15.730.993
5.862,783
(1.388,118)
3.299.￿4
557.387
19,588.284
5,862,783
(1,388.118)
Total net assets
20,205,658
3,299.￿4
557,387
24,062.949
41

Leicestershire & Rutland Organisation for the Relief of Suffering Limited .
Notes fomiing part of the financial statements
for the year ended 31 March 2021 (continued)
15 Analysls of group net assets between funds (continued)
Restricted
funds
Capital
bullding fund
Unrestricted
funds
Total
Funds
Hospi
Fund balance as at 31 March 2020
are represented by:
TanglE￿e fixed assets
Current assets
Current liabilities
16.960.096
6.203.269
{1.S13.160)
2.966.214
814.114
20,740,424
6.203,269
(1.513,1601
Total nel assets
21.650.205
2.966.214
814.114
25.430.533
16 Rèlated party transactions and trust•es' èxptrnses and reffluneration
The Leicestershire & Rulland Organisation for Ihe RelEf of Suffering Limited wholly owns its subsidiary
companies LOROS Lotterie5 Limited and LOROS Enterprises Limited. During the year LOROS Lolleries Ltd
covenanted lo the charity £ 725.OtMJ I2020- £710.0001. During the year LOROS Enterprises Ltd covenanted
lo the charity £200,000 {2020 - £280.0001. Al the year end the amount due by LOROS Lotteries Ltd was
£77.379 {2020 due lo- £174.426). due from LOROS Enterprises Ltd was £157.091 {2020- £59.2281 and due
from LOROS Commwcial Innovations Ltd was £165.0￿ (2020- Nil)
During the year the charity made purchases of £35.92012020 - £35.9961 from Berkeley Insurance Group. T
Maxled. a Trustee of the charity. ts a director of the company. £NI {2020 - £Nill was due lo them al the year
end.
The charity consider Ihe key management personnel lo comprise of IheTruslees. The Chief Executive Off¢cer.
the Consultant in Palliative Medicine, the Director of Care Services. the Direcior of Strategy. the Direclor of
Eéucalion and Workforce. the Director of Income Generab'on & Business Development and the Director of
Finance. The total employee benefts of the key management personnel of Ihe charity were £407,93612020
- £391,490).
The Trustees all give freely their time and ex[￿rtiSe Vlithout any form of remur)eralion of other benefit in Cash
or kind12020 - £Nil). Expenses paid to the Trustees in the year lolalled £Nil {2020- £Nill.
Trustees indemnily insurance of £2,829 (2020- £3,739) has been paKI during the year.
17 Controlling gntity
In the opinion of Ihe trustees the entity ha5 c¥ntrolling entity.
42

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Notes foming part of the financial statements
for the year ended 31 March 2021 (continued)
18 Fin￿claI in81ruments
The Group's financial instruments may be anafysed as follo￿.
Group
2021
Group
2020
Company
2021
Company
2020
Financial Assets
Financial assels that are measured at
fair value throu￿ th8 SOFA
6.247.678
5.094.529
6.247.678
5,094,533
Financial assels that are debt
instruments ffleasured at arn¢ytised
Cost
3.452.939
4,592,829
3,692,609
4,646.338
Financial liabillt6es
Financial liabilities measured al
amortised cost
961.247
861.956
Financial assets mèasured atfaif value th1(￿h ihe stateTh*nl of finarKial ￿tl￿be$ c¥xnprisè fixed asset invesknents in a
IradirvJ pthlio ol listed ¢ompany shares.
Financial assèts that a￿ debt instmmenisare rreasured at ￿]Se(J 0)st￿nN1$8 trade debttys. clherdebtors. accnJed
income and amounts due from subsidiary undertskirys.
FFnancial habililies Mea9J￿ at amorbsed cost eomkmise trdde credito￿. other ￿drtots accwals.
On 29th Ociober 2020. Ihe cofflpany s(>ld larKI rt had been beq￿a(hed near ihe village of Harby. fvlellon Mowbray,
LeI￿sterShire. The sale Ind￿led an overage KXW"sion, V+he￿by. for 30 years from and including the date of sale, the
company is eniiued to 30% ofwby wxeeils in excess ofts salg of£215.0￿. The￿fore, the LJJmpany maintains a
contingent asset in the larKI.
43

Leicestershire & Rutland Organlsation for the Relief of Suffering Limited .
Detailed expenditurè analysis
for the year ended 31 March 2021
2021
2020
Provi$ion of Care
Th• L¢i¢estershl￿ and Rutsand Hospke:
Salaries and related costs
Recruitment and training
Medical supplies
Insurdnce
Heat, light and water
Telephone and postage
Stationery and other office expanses
TTavelling expenses
Food costs (net of non-patenl tsknrwJsl
Laundry
M8inten8n(
cha￿dInGY
Counselling séfvrce
Sundries
Research expenditure
Seminars
RGA commission
Loss on disposal of fixed assets
8.373,968
85,979
426,924
52,403
109,156
55,281
101,545
17.587
80,336
31.224
359.546
66.541
226,358
15,157
34,691
32.536
2.340
8,664,214
103,184
558,022
43,464
112,776
66,913
119,812
59,752
122,142
30,256
531,228
125,758
212,636
26,269
42,818
41,206
13,781
8,266
10,071.572
10,882.497
Depreri8lv)n
605.795
624,439
10.677.367
11.506.936
The above infomiation dces ￿11 f(rfm part of the authted 5tatutryy 8tctxmts ar#1 is includèd sojety for Ihe infomiat*Jn of the
management.

Leicestershire & Rutland Organisation for the Relief of Suffering Limited
Detailed expenditur• analysis
for the year ended 31 March 2021 (continu•dJ
2021
2020
Provlslon of Car• (continued)
Fundralsing and Publ*ity
Recruitinent and trainiTr3
Salaries and related costs
M8intenance
Telephone and postage
stationery
Trdvelling experws
Sundry expenses
General appeal pro1￿tic￿l expenses
Deprecaalb)n
1,550
211,306
3.993
223.490
815
359
5.029
5.832
4.084
333,805
54.710
271
338
1,793
143,133
S8,741
417,032
632.117
Support Costs
Recruitmènt and trainiNJ
Salailès and related costs
Telephon8 and postage
ststionery
Olher office expenses
Legal consultancy fee
Dèpreclat￿n
Bad debts
Bank charges
5.276
54.622
17,576
57.799
260
3,641
2,957
41,057
39,617
1150)
40,664
27,157
42.536
730
29.510
161.325
203,421
Govemance costs
Audit, accountancy and professional faes
Salaries and ￿lated costs
Trustees indefflnity insuwce
18,900
98,320
2,829
10,575
104,038
3,739
120.049
118,352
Thg above infomalron dc￿ not fom part of thè *wJrted staiulory and is inchJdgJ solely for the infomiation of the
Man￿e￿￿nt.
45