A8e Exchan8e Flnancial Year Endln8 31° Mar¢h 2023 Age Exchange (A Company Limited by Guarantee) ANNUAL REPORT YEAR ENDED 31 MARCH 2023 Charity Registration Number: 326899 Company Registration Number: 01929724 A8e Exd)an8e Financial Year EnthnB 31° Marth 2023 Age Exthw- Year ended 31 ma￿ 2023 Reyt and Flnandal statements l. Trustees Report 2. Objertives and Activities 3. Achievements and Performance and Plans for the Future. 4. Financial review Risk management Gosng COn￿M and statutory statements. 5. fteferen￿ and administration deta115 6. Strurture, 81)vernance, and management 7. Statement of Trustees responsibilities 8. Independent Auditorfs Report 9. Financial Statements P4pid34 A8e Exchange Finanazl Year endi￿ 31" Marth 2023 l. Trustee￿ Report The Trustees are pleased to presentthÈir annual Trustees report togetherwith the finanaal statements of the charty for the year endln8 31 March 2023. which are also prepared to meet the requirements fDr a directors. report and accounts for Companles Art purposes. A8e Exchan8e Is a subsidiary ot Community Integrated Care ltharlty registration 51999S and company registration Q2225727}. 2. Objectives and Actlvitles Key Statlsll During 202212023 A8e Exthan8e ha5.. Delivered 746 hours of active support Via 555 classes plus I:1 Sessior￿ and telephme befriendiryg Supported by 94 current active Nx)lunteers Who Eave 7041 volunteers hours The charlty reduced employed staff by I to a total of 12 Charltable Objects Age Exchange exists to Use the powerof art. creativity. and social connertion to empower and support people and carers. and to heh) shape a more incJu5i¥e and enabling sodety- locally and nationally. We are proudly part of Communlty Integrated Care, one of the UK'S largest and most successful Social care charitie5. This gives us the unique status of being the only dedicated arts and creaiivity or8anisatlon embedded within a social care pr￿Ider. Wlth thls connertion, we have an exceptional platfomi to creats arKI deliver Innovative programmes and share our ¥>etiaKst knowledge to dellver impact at scale. We also have deep roots in our Blackheath home community. providing a thriving community hub that offers important services for disabled people, gtves people the chance to cOntrib￿e to their communlty through volunteering and s¢xial acuon programmes. and makes local life more vibrant and fun. with our café and excitlng range of publK-facing programmes. Our ¢ore bene1kI￿es are: People INing with dementla, including pÈople with earl*onset deftlentia. People who have learnin8 disabilitie5 and autism. Family carets and paid social care workers. Soclally excluded individuals who need an OP￿￿nItyto share or develop their skills, develop felatlonshlps and enjoy a life with purpose. We have a Ta￿ of extended benefiuaries who are posltively impacted by ourwork. induding farnilies, artlsts, sertor partners and members ofthe LÈwisham and Greenwich publlL P•J• 20134 Age Exchange Financial Year Endin8 310 Marth 2023 r acll¥ltles Indud•: Delivering innovative arts and remini￿nce-baSed day Ser¥￿e5 and sw)port programmes. Designing arts, oCtNity, and social cor#)ettlon solutions for social care settings, including learning and develormnent programmes. toolkits, and direct activity delivery. Facllttatlng and ddibtring arts dubs and educatlon for people who draw on s(Kial c•re. Partnering wtth leading organisations, indudlng museiims. universities, sportirvd or8ani5ations and herlta8e organisations to supwt and empower them to Use creativity. art5 and narrative to enhance the li¥e5 01 people who access care and support Providing well-being seThices- such as bereavement progfammes and speoalist support 8roups. for example workin8 with people who have earlvdonset dementla. Hosting supported volunteerirÉ placements that give people the Chart￿ to contribute and develop their ski115 in a wekom1￿CoMmUnIty. Purpose-SeThlce Delfvery Our serylces use arts, creativity and sodal connection to empower and support the self-expresslon, wellbein& and personal 8rowth of people who require support in their daity lives. Our work also recognises the essential role of both paid and family carer5. providiry them with respite. guidar and support. Our work is a150 rooted in our unique. evidenc￿ and a¢ademkalty Wdlidated model- ￿DIaL RADIQL synthesises s￿￿Tal artistic methodsto find the most person-centred wayto connett with and promote creative expresslon. Working With people who have significant cO￿l￿¥e challenges, we use art to unlock creatbve expre5%0n, empowerment and ￿11th1￿. RADIQL wa5 independently evaluated by Royal Holloway University of Lorthn as increasing wellbeing in dementia by 42% and improving p￿tIve beha¥iwr5 by 2S%. Our adaption of this model across other settfjngs has shown equalty impressr¥e re5uits. Our Blackheath hub welcomes more than 170,IXXI people every year. We strive to ser¥e as the beating heart of our local community- a place for people to come together. make friends, and find and 8Ne support. We achieve this ty deliver¥vd a wide rary of hieh-quality supwrt programmes for people who access care and supwt and iheir loved ones- such as our,Cari￿ Togetherf day services. Thi5 work is furthered ￿ our efforts to create opwrtunilies for local people to be included in and support their community through volunteerin8 aThJ social actlon- these experience5 oftert have as slgniflcant an Impact on the individual gi¥ingtheif time as they do on our charity. offerin8 people a supportive and welcomin8 commuiyty in whith they a￿ valued. Arts. cutture. and creativity ￿ at the heart of all we do- and this prov•des its own soclal value and impart. Our buildin8 and ourseThices give artists of all back8Tound5- irtdudlng people who draw on care and 5UPPOrt~the charKe to de￿lOp. express and Sha￿ thar talents. and bring the joy of arts into our local community. Our wider offers-5uch as our café. dlverse range of x)cial and health focussed groups. and community library• wovide an essential focal service and help generate investment to SUPPOrt our Social purpose. P¥3￿24 A8e E¥than8e Flnandal Year Enthnl 31st March 2023 A¢dvftle$ for 2023124 The appolntment of Rebekah Adey as Interim CEO. f0m￿rIY Managing t*rector of the South Re8lon of Community Integroted Care, ha5 enabled even closer workin8 between the two or8anisations to create greater efficienttes in core functlon A comprehensive or8anlsational review is underway to create a 5trate8y al0￿8 With any tharys in organlsatlonal structure needed to support the stiategy. This will be used to guide the senior leadership team in submissions of bids for grdnt fundFn& Ilkely Natlonal Heritage Lottery Funding and The Arts Council Fundin& take the pla￿ of those woiects el￿1￿ in the last quarter of the year. In addition. funding has been secured to extend a number of the projects currentfy running as well as extend the range of current beneficiar￿5 with a speclfic project in Lewlsham for those with a learning disability and dernen￿a, along with projects to devek)p toolkits for creatlve day to dav activities for People supported by Community Integrated Care and sessions to create pieces of ar( inspired by sportlng eb*nts In loint workin8 With Partnership & Communities Team at Cornmunlty Irrtegrated Care. 3. Achlevements, Performance and Plans for the Future Thls has been an Important year of consolidation and plannlng for A8e Exchange, as we have so￿aht to establlsh a strategic dirertion that enables our charity to thrive as a sustalnable. Impactful, and vlbrant or8anisation Into the future. 51gnificant efforts have been plated In cwodudn8wIth our Senlor Management Team and colleague5. volunteers, partners and Communlty Inteyated Care evohing vlsk)n for our charity. As we enter our 40 year we are seeknrq to further cw sodal and ccynmercial impact by reali5ing the beneflts of our inte8ration *ith Community Integrated Care, refining our strategi¢ focus, and modernlsln8 our work- to provide the most relevon( irnpactful. and sustainable services. Thls has Included us". Identifying opportunities to grow ovr re¥h, Impa¢ and commercial sustslnablllty- includin8 hawng an expanded focus on the provision of support for people who have learnlng di5abilrtie5 and autism. Explofin8 how we Can Improve our or8anlsatM)nal design. processe5. and dellvery models to become increasingly effective in our wor Building new partner relationships to e¥paThJ our reach and inTh)vation enter new markets. Creating greater capacrtythrough the introdtKtion of systems that can reduce administratlon and 8lve us greater capacity for new work and fresh thinking. Expkning how we can enhance the social and commercial impart of our Blxkheath hub through enhanced community en8a8emenL developin8 our presen¢e as an artistic in51itution. and scoping more opportunitie5 for disabled people to develop 5ki11s, confidence and friendships thro￿ vduntee11￿ contrlbudre to our retall offer, and h05ting employment and pro8ramme dellbwy opportuThtie& We look forward to launching thi5 Strategy in 2023124 to our stakeholder5. The lrnpact of this work will be felt in the years ahead, as thls work embeds. Whilst we have been planniry for the future, we been d￿NdOurcapabIlit1eS, capacity and credentlals to achleve thls new vlsion. P•Jo4rf34 A8e Ey£han8e Finanoal Year Ending 31° Marth 2023 ge Exchange ddiver5 its tharitable objerts set out above and continues to maintsin its track record of dell*ri￿ except6onal projects and forn)ing hI￿￿qua￿ty partnershlps. This Inclwles: All Aboard saw A8e Exchange deliver a ufiiquety creative response to tre isolation of the pandemic that affected many people who INe with den)entia. with the support of Royal Museums Greenwich and the National Maritirne Museum. The programme Saw forty families receive a special All Atx)ard travel case packed with objects and digitised archive material frorn the museum that inspired reminiscence of holiday5 and travel gone- by. and of migration to the UK in the post4war period. Through exploriryg the artmties in the cases. including historit docurnents and photographs. sensory stimuli. sound efferts. and arts arKI crafts actNities. our service users were Inspi￿￿ to reflect upon the important journeys of their lives and those made by their parents and grandparents. Through virtual workshop5 and socialty dIstan￿d vlsSts Insplred by the museum and Its travel archives. the group was supported in developir￿ their own artworks refiecting their individual ioumeys. The resuhlry creatlons, which con¥ey Stories as varied a5 beloved family holidays to experientes of emigration. as well as journeys of the imagination. were displayed at thè National Maritime Museum for 3 months until February 2022. The project was 8enerously funded by Esmée Fairbairn Collettions Fund. which sup[￿rtS programmes that iniyease public en8a8ement with museuffl ar and Afterm￿ A publkatlort wri¢tefi and ethted r*Ath Hrst Worfd War Centre5 and The University ol Bwmirv4ham A8e Exthange COf*luded its eI8ht￿ar heritage programme exploring the centenary of World War I by dlstilling our archl4* materials heritage fesour¢es and s￿r¢e materials into a new publication wlth the Vniversity of Bimiin8ham. David Savill, our Creative Director. helped share our experlences of exploring intergenerètional trauma and using communty en8a8ement techniques to urthver important so¢lal history. We have delivered an 18.month proyamme with Rectory a Black￿ot￿based care home operated by Cinnarr#)n Housing. Deli￿rIng 40 one-ttrone reminiscen￿ arts sessions for residents living with dementia and providirE training in reminiscence arts and artivity provision. this project has made a real difference. Life stories ol people supported at the horne have been distilled into 3 publication Tr Road to Rectory Courf. which is set to be launched in June 2023. TrlnltyTheatre-Twnbrfdse Exchange secured fundlng to partner wlth TrlnityTheatre- proNiding traini￿t0 their colleagues. prole55tonal artors and community art5 prartltioners. and volunteers. Thls programme sees US support the theatre to d￿EloP capabilities in reminlscence and dementla ore. makln8 theatre ITOM memcAies, and facilitsting reminiscence se55ions. Pago 50134 A8e Exchange Flnandal Year Endi￿ 31° March 2023 In late 2022. * Exchary developed a new partnership with GB Partnerships to create a new pro8ramme of reminis￿nCe. visual arts. music, and m)vement actl¥ities for people Iwing with dementla and their carers in Finthley. The 8roup meets weekly at Finchley Memorial kh)spitsl. Age Exchange has been fuThJed to support people who fNe in Merchant Tayk>rs' home5 since 2010. Thls year. we have h05ted a number of excrting programme- includire forming a choir and art club. Rugby Lea8ue Worfd Cup 202L UEFA Womerfs Euvo 2022 and World Gymnasiks Ch•mplon5hlp 2022 A8e Exchange ha5 enjo￿1 a number of excit*rq cOMrft￿ns wlth ow parent tharity. Community lrtegraled Care. Thb has Induded beiThJ commissioned 35 the art5 dell4*ry partner forthelr Part￿rShIpS with Sport England events and three malor sporttng events- Rugby League Worfd Cup 2021. UEFA Women's Euro 2022, and the World Gymnastics Champion5hy 2022. As a key partrier in Communty Integrated Care's'lnclusi¥e Volunteering Prograrnme., we suppNted people who have learning disabilitles and autism to developtheir passion fty arts and crethity- enablinB huThlreds of people supported by the charity to li¥e their d￿rn$ ty￿)lunteerIng at the event. The wogramme saw Age Exthan8e 3 unique arts acifvity toolkit, whkh could be easlly delivered by Community InteBiated Care's Sports Inclusion department ènd support wor*eis. and host online arts experlences. The Ruth League World Cup 2021 programrne wasgenerousiv supported by Assura Group. Cornmunity Integrated Care's Incluslve Volunteerine model has received several prestT8iOU5 national and Internallonal awards. including the Making A Oifference Award at the Na￿onal Leamlng tli5ability and Autism Awards. Recognltlon A8e Exchan8e received the'OLrtstsnding Contribution to Farnily and N4e-Friendly Art5 in 2022. honour at the Fantastic for Families Awards. The Suc￿5 recognised the wnpact of our Intergenerational artivities and our Caring Together day care servi￿. 4. Flnanclal Revlew Income was £532k12022.- £538k} a reduction of £6k. Whi15t other income and essentlalty café tradlng improved by £21k due to sales b•n8 back at pre-covid reve￿ the￿ was a cwntera¢tin8 reduction In donatlons by £IYK compared to prior year. This. with sma15er reductions in Charitab￿ artbV¢tie5 and Irwestment led to the SP￿rtfall. Total eXpend￿Ule wa5 £71k higher for 2023 at £619k 12022: £548k}. Inflatio￿ry pressu￿$ led to increases in utilities and general wnnln8 COS Pao•6d34 A8é Exchan8* Flnanual Year Enthn8 31° Marth 2023 The charity made an operating deficit of £87k12022: £IOkl whith after actountiry for the defKit on the investment portfolio resulted in a defKitof £94k {2022: 9k). Fknandal posliion atthe end At 31° March 2023 the tharity had reserves of £1.172k (2022: £1.266kl. Endowment and restricted furnls comprlsed £166k12022: £176kl leavirg £l,(X)6k (2022: £1,0gJk} as unrestricted funds. Inve5tfflont poky The charity has an endowment fund created in 2010 as a special trust followi￿ a fwdraising carnpai￿. The fund has 3 Trustees. all of whorn are a150 Tru5tee5 of Age Exchange itself. At the year end the ￿lue of the fund was £107k12022: £114kl. The funds are inve51ed with Cazenove in the 5chroder Charity Multi-Asset fund. Income of £2k12022- £7kl was earned during the year. ReseNes pollcy The Trustees revlewed the charl￿$ requirements for reserves In light of the maln rlsks to the organlsatk)n. It has set a target forfree reserves of £50k which represents around 3 months. worth of expenditure on core artivities to provide suffKient twne for an orderty wind down of artivities if the charity was no longer able to deliver its objective The arnount represented by tan8ible fixed assets less k>ans 5ecufed a8alnst the charity's freehold property was £1,133k {2021: É1,124kl thus free unrEslricW reser•TS were in deficit by £39K12021: delicit £142k>. The charity continues io seek further sourtes of unrestritted income l)oth in lern￿ of fvndraising and paid-for services to increase free reserves to the tar8et level. Rlsk Managemert The Trustee5 review the major ri5k5 to whith A8e EXdW￿d is exposed ar*d malntsins an analysls of these ri5k5 and the steps deslgned to manage them in a fornial Risk Reglster. Thus systems and procedures have been established and ère updated to ensure the tharity takes steps to miti8ate the risks it faces. Below ère details of the main risks and mitigati1* control&" Risk Mitigation rneasures taken Trustees comln8 toword the end of their terms. a need to recruit relevant skills, dNersity. expertise and commitment. - Skills rnix of trustees reviewed and agreed - Trainlw for trustees and induttion for new trustees agreed - Make up of tnstee I￿rd to be reviewed - Commitment of trustees reviewed regularly - Comrnunity Integrated Care ('ac} executive and 8oard oversight. - New tntstees to be reuuited during 2023124 Pwp7olJ4 Exchangt Finanaal Y￿r EnLlnt 3111 Ma￿h 2023 To develop a strategithat meetsthe needs of the arts and cultural sector post- pandemic and does not allgn with Community Integrated Care . New strats8ic plan a8reed with 8oard to cover 2019 to 2023 - Financial plans and budgets in plate and monitored - Theory of thange and measurement framework - Create new commercial strategy for Age Exchange and revisil Vismin - Review of strategy ¢arrled out April 2021 Change management 15 robust and leads us to remodel and modemise the charity and effectbvely communlcated to and supported by all stakelK)Iders - Effectr*ly manage our relationships to help key Stakeholders understand our vision. an*ltion5 and need for chan8e. - Gwd communications Is malntained with key fvnders. finanaal supportets and beneficiarles - Complalnts are investigated apprwlately and anv rfecti¥e artion taken - Supwrt from ac c(%Drnunicatlorfj team - Llgitsl intern improved sodal media engagement. followed by Irainingfor CVM and fundralsing offKer - Safeguardin8 alerts reported and dealt with qukkly. Insufficient new funds are generated to secure financial viaLMlity Develop an over dependenty on existing Inwme sources - Financial posttion is monitored rigorousPy - Individual tsrgets are set and monitored through perfom)ance reviews - support available following merger with Community Integrated Care - Strategic plan agreed - Jolnt biddin8 for 8rants with CIC - Partnerships developed in Essex and Kent - Collal>oration with ac on RLWC - De¥elop new commerdal strategy Failure to compty with relevant le8is1*i¥e and charity requirements - Key legal and charity ￿ulatOry requirements are identrf*d - Compliance procedures put in plao wlth responsibilitie5 3ssi8ned - GDPR training and compliance In pace - Government and Charity Commission policy proposals are monitored fof any likety effect Pw8r134 fv4e Exthangè Mncial Year EThJlnB 31° Math 2023 Abuse of vulnerable SeThI￿ users leading to personal hami and severe damage to A4e Exchange's Teputstlon - DBS checks for all stsff and volunteers working with VUlnernb￿ beneficiaries in place - Policres for (*otection of vulnerable users in plate regularly rthyiev￿d New 08$ provider secured with quicker on-line checks 5afe8uardin8 alerts reported quickly Trainin8 volunteers in all aspects of Dementia Further safe8uardinE training to be arranged IDernentKI services co-ordinator) Major incident Such as building fire. widespread illness affecti￿4 staff and volunteers etc. - ContIr￿ plans in place to deal with a major unplanned incident orwidespread illness - Fire risk assessment undertaken - Contratts for fire & security maintenance reviewed Health and Safety audit completed 8u5ine55 continuFty plan tested and proved by COVlD- 19 dosure Dtsaster recovery WhatsApp Broup Created - rernote access software. abilty for most staff to browser.ba5ed systems and work from home - risk assessments for service lines in place and regulady reviewed 8usiness contlnuity plan to be revised in the light of COVID expvience October 2021 H&S audwt actions to be implemenied October 2021 - Health aNI safety policy in plate and compliance reviewed - Premises assessed re8ularly for likelihood of risks to personal safety - Staff and volunteers trained to deal with any health and Safety issues - Introdurtlon of lone working policy - Health and Safety audit completed - Procedure for office working during the pandernic Im￿￿nented - Covid-19 risk assessments carried out on all aclivities to be r&introduced . Risk assessment works170p for Virtual Day Care team Facilitie5 management training arrnn8ed Health and safety failures cause injury/damage to A staff. volunteers or membus of the public uslng ourservice5 - H&5 actus to be implemented (October 20211 P•3• 9 a134 4qe Exthange Flnanclal Year Endts 311t March 2023 IT systems fail resultlng in loss of dats and Servi￿ intemiptlons or no low meet operational needs - ser￿ is backed up to the cloud daily - TechnTrcal support in plao vla CIC - stsff tsaining in document storage and Outlook funclions . use of systems whKh are browser based {office 365, etapestryl - contracts reviewed for rrsupport and website April 2021 - Upshot being imp￿Mented for improved impact reporting Cyberattack results in financial andlor personal dats Ios5 All data backed up Includln8 cloud Storage - Database company is large enterprise wlth expertise and resources - Regular rnninders to Staff around vigllance Weaknesses in finanaal control result in poor prattices and weak financial discipline - 51anding Financial Instructions in place - Staff posse5S good financHI ski115 - Budgets regularly monltored and Corrective action tsken Goln8 Concern The new strategy to be introduced in 2023124 isfocused on defNeYing relevant and impattful ser¥lces whlch are commercially sustainable. To consider the èppropriateness of the goin8 Concern bas￿. forecasts have been prepared to 30 September 2024. With a net positive cash ¥￿tIon forecast on 30 September 2024. Our parent company continues to provide a very k)w level of financial support arKI the Trustees - consider that Age Exchange is a Going Concern without the need for any formal support arrangement with Community Integrated Care. The support of our parent charity Community Integrated Care will allow us to Iwerage further opportunitFes identlfled by the Trustees from both a business and financial stsndpoint should the Trustees identify opportunities whlth we may not have been able to on our own. Ha4ryng taken account of the current infomiatFon avallable to them, the trnstees remain confident In the charity's ablllty to contlnue it5 operations as a 801￿ concern and the Trustees believe there are no material uncertainties regarding the Charity's ability to continue as a going concem. Plans for the Future As we enterour year and will be seekir4 to fvrther our soclal and commercial impact bv reallsin8 the benefits of our integration with C(xnmunity Integrated Care. refining our strategic focus. and modernisifvd our work- to provide the most relevant. impactful. and sustsinable services. Py10d34 ge Exchan8e Finanoal Year Er￿￿131* Marth 2023 This indudes US- Identifying opp)rtunities to 8rtyw our Teath. impact, and cornmercial 5VStainability- including having an expanded focu5 on the provision of support for people who have learning dlsabilitie5 and autism. Explorir¥ howwe can improve ourorBantsational processe& and delivery models to become increasingly effective in ourwor Bulldlng new partner relatlonships to ex￿n0 our reach and innovation and enter new markets. Creatin8 8reater capacity thrO￿h the introduction of 5ySteffls that can reduce administratN)n and give u$ greater capxity for new work and fresh thinkin& Explori￿ how we can enharte the social and commercial impart of our Blackheath hub through enhanced community engagement. developing our p￿SenCe as an arttstic institution. and scopin8 more opportunities for disabled people to develop skills. confidence and friendships through volunteerin& contributing to our retail offer, and hostir employment and programme ￿livery opportunit*s. We look forward to launching this strate8y In X123124to Iwr stakehoklers. The impart of this work wlll be felt in the years ahe￿1. as work embeds. Whilst we have been planning forthe future. we have l)een dLWel0pi￿ ourcapabilities, capacity and credentials to achieve this new wsion. 5. Reference and Admlnlstratlon Detalls Board of Trustees: Bridget Prentice {Chair) IResi8ned 31" AW 20231 Danielle Kathryn Chan Amanda De Ryk (resigned 30 June 2023) Carolyn Denise Denne Ires18ned 30 June 2023) Jayakanthan Muthu5ubramanian Sean Richard Harriss lappoirted 26 July 20231, (Appointed Chair 31"AuBusl 2023) Chlef Execuifve Oflker. Rebekah Adey (appointed 14 March 2023) Rajesh Kapoor {resigned 31° January 20231 Age Exchange 11 Blackheath Vlllage London SE3 9LA Bardays Bank PLC 6 Tranquil Vale London SE3 OAZ Audltoy MHA 2 London Wall Place London Solldtots." D(xld Lewls 18 TraNuil Vale London Pa4e 110134 A8e Exchange Finantial Yèar Endi￿￿ 31° March 2023 EC2Y SAU SE3 114Z Internal Audllors: RSM Risk Assuran￿ SeTViW LLP Festival Way Festlval Park Stokfron-Trent STI 588 Investment Managers: Cazenove Capital Mana8ement 2 london Wall P￿ce EC2Y SAV 6. Structurefv governance and management Age Exchange llhe charltyj b a registered charity (re8istration no 326899 Charitles Commlssion E￿lan(l & Walesl and a company Ilmited by guarantee (registration no 01929724 Companies House England & Wales}. The charivs governing document 15 its memorandum arK4 articles of association adopted on 17th January 2017. These were amended by a special resolution on 14th June 2018. AII trusrees ofthe tharity are dlrectors of the tompany. The g￿e member of the company 15 Community Integrated Care. Re¢fUl1n￿n* and appolntm¢nt ol newTru51ee5 Recruitment Is based on looknng at the current make-up of the existiryd trustees. identifying 8aps In sklus. knowledge and eXperIen￿ and taking atcount the di¥*rsity of the Board to refiect the communities that we wish to serve. Trustees are appointed by the Community Integrated Care Board which rnay also specify the term of office ofeath trustee ft appolnts by gbving vKitten nottce to the charlty. The Community Inte8rated Care Board also ha5 the power to remove trustee5 from office. The company's Artkles requi￿ there to be between 3 and 12 Trnstees. Indu¢tlM and trdlnlry of Trustees Exi5tifVd and newty appointed T￿Stee5 have a one-twne meetlng wlth the Chair of the Board and the Chlef Executive. A5 Part of thelr ongoin8 Inductlon and development they are invlted to attend events and view project sessions to learn more abo￿ us C*pnlsailoMI Aru¢ture The charity is governed by its Trustees who meet as Council four times a year. A member of Community Integrated Care's Execu15ve Team also attends. Day to day management Is devolved to the Chlef Executive who leads the Senior Management Team. The Chlef Executive meets with the Chair on a regular ba￿s. The Chief Executive 15 a member of Community Integr*d Care s Senior Leadership Team and reports additionalty tothe Commuiyty Integrated Care Dirertor of Partnerships and Communi17es. The Trustees haNt the benefit of trustee indemnity insurnnce as part of the Group policy held lry the parent company. Communtty Integrnted Care. PwJ• 12 d34 e Exthan8e Financial Year Endlry 3151 Marth 2023 7. Statement of Trustees, re5ponslbilitles in relation to the financial statements The trustees (vtho are also direttors ofthe tharitable company forthe purposes of company law} are respDn5ible for preparin8 the Trustees. annual report and the financial statements in accordance wlth applicable law and United Kingdom Attountiry StaDdard51United Ki￿d￿l Generally Attepted Accounting Prarticel. Company law require5 the Trustees to prepare financial statements for each financial year which gNe a true and fair view of the state of affairs of the d￿ritable company and of the intoming resources and application of resources. including the income and expendlture of the charitable company for that perk)d In p￿parIng ihe5e financial statements. the Trustees are required to: al selert suitable Kcountir8 ￿lItieS and appty t￿￿• consistentty: bl obseple the Method5 and principles in the Charities SORP: c) make judgments and estimates that afe reasonable and W￿￿t. dl state whether applicable UK acc(lu￿1Th& standards have been followed. subject to ary material departures disclosed ar￿ explained in the financlal statements: el prepare the financial statements on the goi1￿ i0￿er￿ basis unless It is Inappropflate to presume that the charitable company will continue in operation. The Trustee5 are responsible for keepw¥ adequate actountlng record5 that dlsdose with reasonable accuracy at any time the financial position of the charitsble company• and enable them to ensure that the financial ststement5 compty with the Companies Art 2006. They are also reSpO￿lbIe for safeguardir8 the assets of the charitable compaTry and fortaking reasonable steps for the prevention and detection of fraud and other Irregularities. In so far 35 theTrustees are aware at the time of aprrto¥i￿ the Trusteeg Annual ReporL a) there is no relevant infomwtion. being Irrfonkn needed lrythe auditor in connertion with preparing the report. ofwhich the grourfs auditor is unaware", and bl the Trustees. having made enquiries of felk)w directors and the group'5 auditor that they OU8ht to have IThJivldu￿JV taken. have each taken all steps that helshe is obliged to take as a d1￿Ctor to make themsel¥es aware of any relevant audit information and to estsbllsh that auditor is aware of that inforrnthn. The Trustees are responsible forthe rnaintenance and integrity of the coFporate and financial inforn)ation included on the charitable CoMpan￿S website. Legislation in the United Kingdom 8ovemin8 the preparation and dlssemin*ion of financial statements may dlfferfrom legislauon In otherjurisdirtions. Pw13o134 e Exchan8e Financsal Year Endln8 31" March 2023 Thls reporL whFch has been prepared in accordance with the speclal provision5 relating to companies subiertto the srnall companies regime wrthin Part 15 ofthe CompanRes Art 21x16. wa5 approved by the Board on and Sydned on its behalf. 0710912023 sean Harrtss Trustee and Chalr of Council P•9• 14 d31 AGE EXCHANGE YEAR ENDED 31 MARCH 2023 INDepENDEKf AUDITOR'S REPORT TO THE MEMBERS OF AGE EXCHANGE Opknk W8 havg audilod th• fnoncial Exchwg9 (thg '(h8rilabkn COffWDy'I lor th& year ended 31 March 2023 whlth comwr58 the StstwI￿t of FinancMI Acti¥#ios. Ihe Bal￿￿e SheeL the Statemenl of Cash Fkn¥s and notes lo the fina￿1 statements. Irduding 8 summary of signfficant 8Gcwnting pollcies. The financial re￿￿ting fram¢wort that has been applied in their weparation is applicabb8 law and United Kingdom Accounbrvj Stsndards, ncludirrfj F￿andal Repcrfting Stsndwd 102 The F￿an￿81 Reporting standa￿ opplicablg in Ihe UK and Republi¢ of Ireland (United Kingjom G8neralty ￿pted P£¢tyJntin9 In our q)inKN) fv tha￿1¥1 staiements". gNe a true and far viaw d the state of Ihe cFwitable c(Thpany s affairs as at 31 March 2023. and of its incoM￿g rosour￿$ app￿8￿￿1 CA re%xrn. aNI expeTrJiture, for the yw then ended.. have been prope￿ wepwwl li *tNtsnce wih Kingdom (*n&aly A￿pIed Accounling Prao*v: and Bash for ¢plnlon We conducted our a￿]11 in aeLordance with Intemational StarKJards on AudiiirvJ (UK) (ISAS (UK)) and aFplicablo law. Cxw re$F￿￿$1bIlltles those slwdards aro frjrthw d8gcribed in the knlitofs Responsibilitss ts the wdit (rf the finwthl ofour rer￿ We ar8 independ8ntofthe CharItsb￿ company in &tud￿Ce with tho ethul requirèmentsthatare r•levant to our audit oftheffiancial slatefnents in the UK. the FRC'S Elhical Standard. ￿dwe havefuifilled ouroth&r ethical responsibililies in accordance with these r8wirements. We beli￿e that the audil evidence we have rthined Is suffW￿ aNw¢te to sxu¥Kle a basls for our opiniL￿. concl￿00￿* r•l•dng to golng ¢on¢wn In aLKliting thg finwKial Stst8ll￿ts. we have that the TnJstees' use of th& goiThJ eon¢em basis of accounting in the pr6paratK)n cl the financial statements is appropriate. Ow evaluation of the Trusiees. assessmntof the entty's *"hty to conlinue to adcottho going C￿r￿M basisofaGQ)untlng ¥icluded critbcal reviews of budgets and fcrfecasts pYovNJed. ¢x coTrJltlons that. individually or eollectively. may cast SKJDIf￿ doubt on thè clwitable companys ability to continue as a going corKom for a period of at least Iwdve ￿￿thS frrmn when tha financial stat&ments aro authori8•d for i¥SU8. th• relgv*l sèckns of thls Ott*r Inf0m￿n irthded in th8 annual rew1, olher Ihan th& fin￿Cial Statements and ow auditorfs re(￿ Iheroon. C￿￿10￿ ontho fmandal slaemenls does rh)tcovw the ithmwtion arwj. oXCaPtto the ext9nt Ott￿￿lSe 15d34 AGE EXCHANGE YEAR ENDED 31 AIARCH 2023 INDEPENDENT AUDtroR'S REPORT TO THE IEMBERS OF AGE EXCHANGE (copillNUED) and, in th￿ng $0. conslder wwier th8 other thation is materially inconsislenl ￿ thè final￿181 slatem•nts (Y ow knowl¢dge (￿larned in the audit or other*￿0 appea￿ to bo materialty mi$slat8d. If we Klentlfy such Ma￿1￿ incon$i$ten¢i8s or apparent material misstatements. we are required to dete￿Ine whether there is a material misstatement in the fina￿441 statements or a materral mi551atementof the olher iftfm8th)n. If. based on tha WO￿ we have pwftymed, we t(¥￿￿18 that fvre is a m&erial misstaterngnl of thls other Informalk￿, we reryked to reimxt that faGt We have n¢)thwry lo report In this regard. Oplnlons on other matt•rs prH¢rfb•d by th• CompanA•s Acl 2D06 In our op1r￿On. based on the WO￿ undertaken kn the cowse of Iho audlt: the inforyn811¢M given In the Trustees. reiKVt (inwwTaing the Directors. ￿P)rtI for thè financkql rforwhi¢h Ihe finaKio1 stalemenlsarn propared 1$ (a)nsisknt WFlh the finarKI81 slatgmenls: arKI Ihe DyeGtc￿s, report has be￿ wepwed in a¢¢(Kdanc8 I*￿h applicat4è legal req￿rements. Mattern on whlch w• ar• l•q￿r9d to r•wt by •xcop In the ligm of our knowledgg and Unders￿1￿ ofth8 c*witth c¥ynpaDy its wwir(￿ment obtained In the ¢ourse of the audit. we have not Id￿lified matffli& misstatements in the Dw¢¢tors' rerx)rt. Wa have nothing to re￿ #i resp•A of th8 matters n relalM)n to which the Conwmes Act 2(K16 requlres ￿ lo rel￿rtt to rf. Ni our opinion.. adequal& acc(wnting rec(xth h8ve be￿ r8hwns adequats for our audrt have not been recelved from bYanche5 noi vis*ed by us: Ihe financial st*ements arn not in aUvefft￿I lh8 acgjunlro rnc¥xts and rotum$; or ertaii dlsdosurgs of Directors, romuneration SP￿i￿d by law we not made., or we have not r8cgNed al the wifonnalh)n and 8xplanatM)ns wg require for audit: or the Trustees w8re not enllued lo prep￿ the financial stat6mgnts In acc￿danCe wllh the small compan￿. regmme and take advantag8 of the smal Comp￿18$. exenytiors in pr8paring the Directors. report and from th8 wgpaffe a stratsgic rw(¥L R•spon•lbllltle• ￿ Tru•t••s As explalnod more fuNy in I￿ Trustees. rnspon&bthties statwn8nt set ¢xrt In the Trustees. rep)rt. the Trustees (who are also the Dirn¢tots of the tharil*)le company for Iha puws of company lawl are reswnslblg for Ihe Fwarauon of the finarKid ststem8nts and for boing satlsfi8d thal tlw glve a tru8 and fair view. and for such Inlemal ci>ntrrA as the T￿￿teeS d8t8fmine is ne¢ossary to enabbg tho prep*atton of finandal ststements that are free from materlal mi5Stalement. whether to fr*Jd or error. In preparing the financlal statem8nts. the TNste8S 8m rgsponsible ts assesslty the charitsble compan￿8 abillty to contlnu8 as 8 golng con¢em. disCk￿lng, as apF4ieablo, matters related to toncern and u$lng the going ryJrKem basls of8ccounling unless Iha Trustees either intèThJ to fiquidats th8 chanlablo company P4)• 10 rf34 AGE EXCHANGE YEAR ENDeD 31 IAARCH 2023 INDEPENDE1￿ AUDITOR'S REFII)RTTO THE MEMBERS OF AGE EXCHANGE (CONTINUED) Audltorn rnsponslblllll•s for th• w¢MI ot th• Iln•ncW *tements .Our obpctsves are to obtsin r•ason*lo assurm aLKNrt ¥thth8th8r lho TttHTrial Statemgnts as a ￿019 are freefrom malerol Misstster￿( *thetherdue to frnjd ￿ wror. and to i$￿an auditorfs reprytthat includes our opinion. Reasonable asswanc¢ 15 a high Iwel of a$sura￿e. but is not a guarantee that an a￿1 corKJucled in accordance w*h ISAS IUKI wol atrways detect a materiJ mi5slatgment it gxists. Misstatements ¢an arise from fraud or error and are &￿SIdered mateiial rf. individualty or in the aggregate. they could reasonatAy b8 expacted to inlluence the èconomic d￿lSionS of u50rs iaken on Iha basis of Ih8se financial Statem￿1& Irregularitie5. induding traud. We i￿s￿n¢6$ of non-￿mplIance with kws and règulations. W8 design proc8dure5 li 1Sne wth OLtr respmsibilitie5. oulllned above. to detact materlal misstale￿*nts kn respttl of irregularities. induding Iwd. The specifK prwedures for Ihts en9ag8m8nt the extent to which these instsnces of fra￿1. ETr]ury of Ihoso in rnarHg*￿f 8rThmd acbjal aTrJ pthlld I￿a￿n and dakns: Eryuiry of those in managmrt lurKIKm lo idenlify ￿Y instances of non-(xMnpliance wlth 18WS and rng￿ations'. Perfoming a￿lit work 0¥orthe risk of martagenwnt ovenwje of cutrds. inckmjing tosting ofloumal enlries and otsr thliustrnents for apprrylateness: Evalualing the business rationale of signifi￿t trdnsathTh nomal ¢I￿r$8 crfl)uskness: RevithrwJ accountr￿ estimales f(¥ bias: Revie*iryJ minutes of meetings ofthose tharr*J with governa￿8. Reviewr¥J fH7andal ststemenl disclosures aThJ testing to Sup￿Ing documentation to assess ¢cInp￿.ance wilh apk*atAe laws *)d r8tydatK)ns. 8ecause clthe inherent limitakns(rfan aLK*L Ilwe Is a ￿ Ihatwewillnoldetect a# Irregulaiiti85. indudin9 those kadwYJ to a material m￿Statement stat8m8nts crf nonwlkanc6 with regulation. Thls rlsk i￿r￿￿&S the more that 1>ynpli8r￿ with a law or regU￿tiOn 18 rgmoved from the events and transaGtion$ rellected in the fmn(aal statements. as we will be l*ety to bec¢yne aware ot instances of noTrcomplts￿￿. Th• risk L% aso greater re9ardkng fvr6wlarlti69 occurrir¥J dua to fraud rathorthan error, 88 fraLKI invofves IntentM￿al corKe8￿nI. for9ery. O￿lSs￿)n or mlsrewesentation. AfUrtherd8su1￿ ofourrespythfthststho awAofth8 fuwKial statements is located onthe Financi81 Reporting CourKil's V•Ebsite aL NtpsJAWKw.frc.￿g.uklOur-W0￿IA￿dIVh￿1t-end-a$Suranee1Sfar￿8rds. and￿uld8Th￿r&andards￿ar￿￿WdanC￿f0r.au(It0rS1Audit0[5-Tr5FQnSItslh)0$-fC<￿udit1De￿ylpt￿)r￿l. auditor&resp(xtsibiifii8S-tr-auditaspx. This des(Xr￿knn forms part of (xy ￿ditOrfS re￿rt. P•Jv 17 d34 AGE EXCHANGe YEAR ENDED 31 PAARCH 2023 INDEPENOE14T AUDITOR'S REpoKfTO THE MEMBERS OF AGE EXCHANGE (CONTINUED) ¢*th18 r•port Trms report is mad8 soI8ty to ts ¢harlabJ8 corTwfs m8mb8rs. as a th)dy, In accordanc8 With Chaptér 3 of Part 16 of the C(￿panIeS Act 2fsJ6. Our aihjit work has beén undertaken so that we rnlghl stale to the ¢harltable company's rnember5 those malters we are rewwed lo slate lo them in an audrtorfs report and no other purpose. To the fullest extent permiilod by law. wg th) Mt aw or assume responsibllty lo yone other than Ihe thariiable G￿npanY and the ch￿￿ble memiws as a b￿ty. our audit work. for Ihrs reFKrt or for lh8 Ok¥nions we havo fom)ed. Stuart M¢Kay BSC FCA DChA {SenicY Stam￿yAUdIt0r} Forand on bohallof MHA Stalutryy thlitor London, United Kiiwim Dat6: 0611012023 MHA 18 th8 trading of Maclntyre Huds(￿ LLP. a In¥led lia￿rtY p*thghip in England and Wargs {reglstered number OC312313) P•J• 18 0134 Éll r4 Tl ¢71 Lg ijlil ! ij Balance $￿Et as at 31 March 2023 2023 22 Flxed •51ets Tanglble assets Investments Total fixed assets io li L394,218 I1￿,814 LS01,092 1,408.853 113.855 1.522.708 Stock Debttsts Cash at bank and in hand Totsl furreTrt •M•ts 1.170 28.874 123,103 153.147 1,170 17.996 164,445 183.611 12 CredltoTr: amountsfallhw Twlthln oneyear 13 1218.6201 1149AW)I Net cwrent •$setslIl￿bl1II￿$ 165.473} 33,731 Total 45sets les5 cuwr•nt ILibllltl•s lJ35.619 1.556.439 CrÈditors'. amounts fallin8 due after more than oneye¥r 14 1263.761} 1290.8161 N•t asmts 16 1,17L858 L265.623 The funds ofthe ¢h•rbly. Frlends Endowment Fund Resiricted funds Unrestrlcted fund&" - General funds - Property revaluallon fund Total unrestrkted f4Jnds II*A74 116A47 113.855 61,696 374,267 574,270 SI5,￿2 574,270 948.￿7 1.090.072 Tot•1 th¥*¥lthids 15 1.171 1.265.623 These accDunts are prepared In ￿Or￿an¢t￿lth the Special provis*￿5 of Part IS of the Companiè5 Act relalkngto small . companles and ￿Tr￿l￿te thp account5 requlred by the C¢wrMesAct 2006 and ¥e for circulation to members of thè tompany. Theaccountswereapwoved and authorlsedfor is$￿ ty thttntsteeson 0710912023 and 5iqned on thetr t*half by: Sean M*rTfs8 Directsw andTru5tee P•JO￿￿3• e Exchan Statement of Cash Fky forthe year endÈd 31 March 2023 18 115.S(Ll} 63.845 Invèstment income 1165 Purchase (rftan8lt4e fixÈd assèts (L7641 Cash pro¥lded by Inb*#h¥ acthihl 6,848 126,243) 126%241 126.243) 126.8241 IDecreaseVfncrease in cash and cash eqwvaleftts hi the year 1413421 43￿69 Cash and cash equlvaients at the start c4the *ar 164.445 120.576 Cash and rash equlvkn •ttht •nd olth• 123.103 164A45 Anafysls ot than8osln net d At start At end 164.445 125.188) 1290.816) 141.3421 18121 27,055 123.103 126.(th1 1263.7611 Loansfalllng dve within one year Loanslallin8 due after more than one year 1151.S591 11Sm91 1166,6581 P•J•21 ala4 reOstr•tlN n￿nbefo19297Z4. Inthe ebYTrto1￿ ￿.the lablkyknTespectollhe yJ¥anlee is reStria￿￿£sper mtrnbErrlthe (oryanv. The wkntlpal accauntlni Fdirjes adoOe4lfj*emerfs* kvsrywrtsof esikTth LMKertalrtykn the olthefi*4¢KknI stateM￿are¥S{￿￿jWs." ofJlecomm*th l¥Klfce I￿￿￿1e wchar*bp5prwk*thdraryo￿ts in *ith theFknandal ReporM8stsndxd*tht¥ble 47 Ihe UKaTrJfi4pthottrelarwl IFIS 102lltWethÈ lJ4rthiry10191. IChari¢*550RP IFRS 10111, the ￿￿￿¢11[ Rer#yVrySt4hrt*td **¥bltlnd* ux*￿Ie￿llb￿oIlrelI￿d IFR51021 dthèCoMpar¥ESA(t2￿ 4¥e Exeharfe m¢¢tsthÈ defvfftthi ofa FRSIO?. rele¥7nt pdicy notti4. TheweseAtaikn cwrtbxyis É Toccffi5WertheappropOaienessofthe Wr¥concern ￿4*(trt¢4$1%h4￿ been yép*¢dto 30Septeffthr2024. Wth4 cash wltlon forewtat 305ept¢mber 2024aThl an thTer¢omwny balanct lorttast ￿ remalnat Ihemarth 2023 le¥d of É153Lourwrtntumpanyconknues to wtyldea¥ery bjw le￿financIal$UpW*and IheTrustees con$4d¢rthat* Exchany ISa¢*CL•￿￿¥J*h￿rftr￿ rw1lor￿hrm￿ •rrnnpmerbtswlth CthmWtyln*￿led C*r& tr￿￿￿$1￿d stsndpKrrirtfAl*h weWo￿l rnXhwÈbe￿ab1el0•I¢1iroVffi. HavinKtaken oltheturrtnt1nforma￿on av*L*totr•wthe tnÈsteesrtAWi¢ty)ft¢kntlntt* thar1￿5 bllityiownthyr it50peAtlonsa5 +8￿(L¥￿e￿. Py22d34 accountin oble¢ti*s ofthe rrns of an maybe usedlor¢htynenl purw50fthEdHrityand Inc(• lsii•eVurE InCh￿d ¥*ith￿￿¥t5V￿￿I￿dS. tharityha5enrlij￿enl the arnount(an bo mt•5ured . l¥tyesknefjt income (% recowlsed¢JnJnaccruaL% bas1> . Incorne rttei*d in adVanCedfh¢￿rlIvbc￿mtsyen1l1ed it ￿ Proba￿tharle￿IefftÈTht￿lII be required and the amount of t￿O￿l￿t￿l￿ tan bemeasure& reliawy. ExpendltU¥E i￿￿ar1¥vAT￿h[￿¢jnn0T bo recowwed.4ndsrw￿d¥SW￿th*tIW￿Rw¢ to*thith iirelate wch ￿1￿*5 1ndthwcostsd￿ Inthrertnati*t ￿te$s*yt0s￿p0ft t￿. reqtiirerwtstlthe thartyand ivth4ei￿ fee5￿ w#sfwthedtothe •ndstaff the. P•pTJd34 ta*en tothe statrmeM¢lfiNMiala(tidiie5. Stcck ts lrfluded *t the lo¥wa1castornetre*tsatse￿￿. Ilxl Cash*t bank4ndca5hln￿fid kndude5 ¢ashandshM ttrffl i st*)rtmaturtyof threetYK)nths orl¢ssfrtrn the date of•cquWtk)ntywlwolthe deposll W51Thkn*ttourt. that*xU WObab￿ley￿Iin ¢hetr•rthrolfvndstsa thiwdpartyandthE ￿￿tt￿lO$eththpc*IA1 *￿NI afterallow4r¥for*nytr*k Thetsustonlyh4sfiha￿¢IlIlsXtsIrtd lab*lE501a kkndth4tw&%fyts￿s￿frNlr￿I￿sfNMEnl Bèstffnanclal inSvwr￿tsart Initial￿ re¢cytsedattrtfv&￿ 5¢Atse4uerthrnoasured at IhEtr setknnethtvaluetA4thfv eXcEptsDnafb￿k￿nS￿hIthart wbSeq￿￿rn￿oWjre￿ ai ¥rwdsedctsstu4 It lsthecharirfs polyto re¢¢ybe ternimth bE￿rrtsth th be¢ome(amThitted. by1evslètio￿ by coniracwalor Dthera8reern¢Trtsw￿h enWos*es ￿the￿I I￿r￿r1*1￿5.Th0p*ym￿Dts￿O Trx wpAdtth• ECOrth￿[cben•1ltsEhe￿efOII If￿al£ recryrw5td iTrwthidya5kn &wnse. shop and condL¥led lknatlt btrew represents Inrnfrom OtherTv•JlrfArtMt￿S I$4)p￿t4 i01ncon￿ Ivom In the￿TelldEd 31mwch2022￿s betn rt51•ted asdttathdontheSoFAandnotes4.5and & Pty•24d34 fwihew¥teNled 24,YA) 773CV 24.750 NatvNial commun￿ Lthery fuThJ Rank FDundatk Lambeth CCG MeKers a¥neFtWr￿1knn Ed¥Ard GOstluwFc￿￿d .135 33,(￿) 17.635 17.635 16AfQ 4.950 G•rftekl W*5ton Fvlend5 5ub5crfptws Olh*rtrnr￿andd0nth$ PmIGreen￿b Muséwns Esse¥ new 5ervke 7.559 7.959 X28B Redory CTrwt Cart* RLV Urth*r51ty018'ham Wolnsi￿* lo￿￿d4￿￿1 SocietyolHorthers 0sTr5 c￿ CharfIa*Tr4￿t 4MO 4.610 47 kl.107 12.107 KCC apws CharllaNa wio E$sox Ctyjnty Ccwjnrl IQAX $1.ts35 102533 246335 349A73 exttptlo￿l prr4ects. These are*1thded￿ tw￿5.TheWe no wfvif*dci￿￿rAl$*saI the￿r￿rnd. 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