www.igd.com
THE INSTITUTE OF GROCERY DISTRIBUTION
Annual Report and Accounts
For the year ended 31st December 2020
Registered Number 105680
Charity Number 309939

The Institute of Grocery Distribution
Report and Accounts
For the year ended 310t Decembgr 2020
Contents
Page
Trustees, Report (including Strategic Report)
Group Statement of Financial Activities
statements of Financial Position
12
Group Statement of Cash Flows
13
Notes to the Accounts
14
Independent Auditor's Report
27
IGD Board of Truslees
30
IGD Senior Leadership Team
31

The Institute of Grocery Distribution
Trustees, Report {including the Strategic Report)
For the year ended 31st December 2020
The trustees present their report {including the Strategic Report) together with the financial statements for the year
ended 31 st December 2020. The trustees have adopted the provisions of the Slalement of Recommended Practice for
Accounting and Reporting by Charities (Charities SORP {FRS 1021 {Second edition- October 201911. The report and
the financlal statements also compty with the requirements of the Companies Act 2006.
Ob'ectives and activlties
As a charity, we exist to upskill people working in or looking to join the food and consumer goods industry. We also
manage initiatNes driven by research and best practice relats'ng to science. technology or economics in the food
industry. Our charitable work is funded by the profits from our trading subsidiary. IGD servI￿s Limited, together with its
vo overseas based subsidiaries. The three companies provide research and insight based commercial Services to the
food ancl consumer go(xJs industry.
We enable companies across the food and consumer goods industry lo work together collatorativety across four key
areas of focus.. people, health, sustainability and economics.
We seok to incfease the publ￿ benefit we deliver every year by making a bigger impact on a larger number of people
and companies.
Ensuring our work dellver6 agalnst our obje¢tivgs
When launching anything new, we check that it complies fully with the Memrandum and Articles of Association and we
regularfy review all activities throughout the year. In these reviews we remind ourselves what we set out to achieve,
what we have learnt, the publi¢ benefft delivered so far and the opportunities lo extend this.
In doing so, we refer lo the Charity Commission's general guidance on public benefit. The trustees Consider that the
charity h8s wmplied with the duty in section 17 of the Charities Act 2011 to have due regard to public benefit guidance
published by the Charities Commission. The trustees regularly consider and discuss how our existing and planned
activities ¢ontribLtte to IGD'S charitable objectives and probe to ensure that resources are used efficiently and deliver a
sab'sta¢tory ￿turn.
How work
We are guided by a series of advisory groups. drawing expertise from our member companies and beyond, all under the
oversight of our trustees. Full details of which can be found at www.igd.comlinduslryworkinggroups.
Our 2020 charitable achlevements
Summary
2020 has been an extraordinary year as we lived through a pandemic that has profoundly affected so many aspects of
everyone's INes.
The food an¢Y consumer goods industy has done a fantastic job, pulling together and Wor￿.ng hard to keep food and
other essentials on the she5ves to protect the most vulnerable in our stxiety- We owe our thanks to all of the food
heroes working across our industry-
At IGD. our purpose is to drive change and make a tangible dIffe￿nCe to society by uniting and inspiring the food and
consumer goods industry. We do this through sharing knowledge, leading collaborations and by delivering great
programmes on specific challenges. We use our unique ability to convene stakeholders across the whole food and
consumer goods supply chain to influence change across four key area5.' people. health, sustainability and economics.
With young people set to be among the worst affected by COVID-19 from an &rnployability perspective, during the
summer we launched a virtual work experience training programme. bringing some of the industy's biggest ￿tallerS
and brands together to deliver a week of interactive learning and skills development. In addition, we have continued to
develop our free leaming offer to ensure its relevance in today's world. with the aim of championing lifelong leaming
within our industy.

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (continued)
For Ihp ygar ended 31•1 December 2020
Summary (continued)
Through our work on sustsinability, we continued lo champion the Food Waste Reduction Roadmap, with signatories
who publicly reported data achieving a 17°h year on year reduction in food waste. We also brought together key players
along the redistribution SUp￿Y chain to align on a joint ambition to increase the redistribution of food surplus. We helped
the industry deliver 22,000 pallets of food to charities and food banks through our COVID-19 emergency appeal.
As part of our focus on health we have an ambition to encourage more people to adopt a healthy and sustainable diet
and we published Appets"te for Change, the outcomes of our behaviour change research, which we plan to build on in
2021.
Through our economic analysis, and engagement with governmen( we aim lo help all food and consumer goods
businesses to make well informed decisions, in the interests of society- This includes supporting them lo address any
immediate risks lo the food supply chain. Over the last 12 months we've helped the industry to rnanage the challenges
of COVID-19, and to p￿pare for the end of the transition period with the EU, ? work5tream that will continue apa￿ as
we head into 2021.
None of the above would be possible wilhout the expertise and support of our industry advisory groups, member
companies, volunteers, customers and policy rnakers and of course, the learn here at IGD. who are passionate about
creating a tangible difference. All of the funding for our swial impact work is derived from IGD'S trading subsidiary, and
we are genuinely grateful lo businesses for their fantastic 5UPPOrt and investment in our commercial insight and
expertise.
We have an ambitious programme of work planned for 2021. including expallding the scale of our new virtual wort(
experience programme, refocusing our efforts on inclusion and diversity and bringing the industry logelher to drive
collaborative action on food redistribution. As an organisalion. we strive to create inclusive partneiships and make a
tangible differen￿ by addressing common issues which are relevant to society, business and the individual.
People
We focus on giving young people opportunities to devek)p their employability and life skills and on building the
knowledge and skills of food and conSU￿r goods industry colleagues, so that we foster an incluswe and Pfoduclive
workforce.
We quickly adapted our free leaming resources, so that they continue lo support industry colleagues throughout the
COVID-19 pandernic. Allogelher, we have provided 11.000 free leaming hours, through videos, webinars and our other
online resources. All of these are available for industry colleagues to access at any time. to suit their needs. This has
been incredibly well received, with learner satisfaction feedback standing at an impressive 85Vo. Our Fast Track
programme, specialty designed lo support people who have recently joined the industry, has Continued to expand
significantly, with over 1,300 people from 250 companies registering lo take part. We have developed new conlenl
around 'buitding a digital mindsef and 360 learners from over 210 companies have already benefited from this
structured leaming joumey. Over 200 people took part in our unKiue talent programmes, sponsored by our Supply
Chain Leaders Fowm, designed to help supply chain professionals take the next step in their careers.
Through our employability programme we deliver nationwide Workshops in secondary schools, connecting students with
industry professionals so that they can hear about the dwerse range of careers available in the food and consumer
goods industry and learn about employability skills. We have continued our support for students and teachers working
remotely by providing online workshops and free resources. We have also delivered weeks of virtual work
experience designed lo help young job seekers build their employability ski115 and to undelstand the opwrtunities
available in our industry. in the context of rising youth unemployment. Overall. we helped 6,000 young people in 2020,
th the support of 500 volunteers from 50 companies and an amazing 93Yo of young people said they felt beller
prepa￿d for the Wofld of work as a result of taking part in these IGD initiatives.
Following the kun¢h of our report on Diversity & Inclusion in Grocery at the end of 2019, we've continued to champion
this agenda throughout all of our activities. We are actively encouraging companies to share their experiences so that
we can ac¢elerate the adoption of best practice. To facilitate this, we organised an online event for HR professionals in
December, with the support of our HR Leaders Forum.
Our priority for 2021 is lo scale up all our people programmes so that we can help Th)re people lo develop their skills.
We will expand the number of virtual work experience opportunities we offer to unemployed people and we will be
launching a new programme, specifically designed to support new and aspiring line managers in our industry.

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (continued)
For the ygar ended 3161 December 2020
Hgalth
Our ambits'on is to make healthy and sustainable diets easy for everyone by leading industry collaborations and building
greater knowledge of what really works.
Through ground-breaking research, we are focusing our efforts on championing a shift towards healthier and more
sustainable diets. as we see this as a key lever to address both the obesity crisis and climate change. Our first slep was
to launch our Appekn'te for Change report eadier this year, outlining the key opportunities to shift people's behaviour and
also recommending next steps to help businesses to act. We Continued lo build our evidence base for this throughout the
year, recognising the sigrsificant changes in consumption in the wake of the pandemic. We've partnered with experts in
behavioural science. using innovative research techniques to identify acb'onable inS￿htS and we've been sharing our
findings widely-, 1.000 organisations have downloaded our reports or attended our unique webinar5.
We are now leading an industy-wide c081ilion that will test behaviour change inte￿entionS in real lrfe settings. Our aim is
to help lo identify practical inleNentions that can be scaled up and then share these widely. 18 leading retailers,
manufacturers and foodservice businesses are supporting this initiative and we are working closely with other
organisalions. such as leading academics, the Behavioural Insights Team. the British Nutrition Foundation, the Food
Foundation and the Consumer Goods Fowm, to join all of the dots and accelerate progress. We are in regular dialogue
with government Offi￿alS lo ensure that our work is aligned with an evolving policy agenda. For example, senior offiuals
from the Department of Health and Social Care mel with our Nulritionisl Group to discuss the new obesity strategy and
Tamsin Cooper. the leading civil seNanl on the National Food Strategy. met with our Technical Leaders Forum.
Via our free online tools and resources, we continue to help and encourage more companies to refomiulale their products
to be healthier by sharing our free tools and insights. Our online resource of practical guides, case studies and free
¢on5umer insights had over 22,000 visits this year, twice as many as the previous year. Our nutrition and behaviour
change experts led free webinars which were attended by some 500 people from 270 organisations. We've also been
proactwe in sharing our consumer insighl on attitude5 to health and nutrition by contributing to over SO industy events
and briefings with government departments. And, we reach over 5,400 people who subscribe to our monthly neWs￿tter
of free articles and insights.
Our top priorty for 2021 is to mobilise the industy to help shift consumer behaviour towards healthier and more
sustainable diets. We are preparing to launch new online resources for businesses and to lest the impact of specific
behaviour change interventions in real life settings. We will conts'nue to make our ffindings widely available and work to
mobilise businesses to implement them.
Sustalnablllty
Our priorities are lo champion food waste reduction and food redistribution, and to mobilise industry and critical
Stakeholders lo develop sustainable packaging systems for food and consumer goods products.
In a wodd first. IGD and VVRAP united to launch the Food Waste Reduction Roadmap in September 2018, to help food
businesses measure waste more consistently and give them*lves a target for reduction. Two years on, 210 UK food
businesses have already committed lo target, measure and act on food waste, representing more than hall of the UK food
industry by turnover_ The latest comparable data shows a 17°/ty reduction in food waste for participating businesses who
publicty reported data. This equates lo a saving of over £300m of f(JJd1180,000 tonnes).
In the Autumn, to find ways lo redistribute more food surplus, we launthed a new initiative to shine a light on food surplus
redistribution and convene the stakeholders involved. We hosted a roundlable, in collaboration with Ben Elliot, the UK
Government's Food Surplus and Waste Champion, WRAP and the Department for Environment, Food & Rural Affairs
(Defral, which led to a commitment from all involved to accelerate progress.
February 2020 saw the launch of our new workstream on sustainable packaging systems. We organised a highly
successful evenL attended by 70 delegates across the packaging value chain and we also launched new, free resources
for the industy. We have now taken the lead in bringing businesses and critical stakeholders together lo create a joint
vision for sustainable packaging systems to 2030 and lo mobilise the industry behind a united direction of travel. The first
Stage was to facilitate systems thinking workshops that will create a draft vision. ready to publish in the first half of 2021.
We have developed new, free. online resources for businesses, to help them understand key issues related to ¢limate
change and biodiversity loss. For example, we published a report on the implications of the pandemic on the sustainability
agenda, to help companies prepare their response. Through our Technical Leaders Forum, we invited expert5 to discuss

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Reportl (continued)
st
For the year ended 31 Decomber 2020
Sustslnablllty (contlnued
key challenges, such as the soy supply chain and net zero targets. and we also published a summary on our website to
enable more companies to understand these issues.
Our focus for 2021 is to make progress on our key workstreams and continue to build our online resources. We also want
to capilalise on the COP26 Conference in Glasgow to encourage more people. from more businesses, to take action,
highlighting the practical steps that businesses Gan take.
Economlc8
We supwrt better strategic planning and decision making. for the benefit of consumers, through our economic anatysis
and engagement with policy makers.
COVID-19 brought about the biggest challenge to food supply for a generation, requiring greater levels of collal)oration
and closer relationships with govemment than ever before. In March. at the height of the pandemic, we helped Defra
establish th￿r Food Resilience Industy Forum, which brings together key industy contacts and officials from across
government departments to share intelligence and address issues. We have parbcipated in this forum throughout 2020
to help tackle the challenges of COVID-19 and plan for the end of the transition period with the EU. Alongside this, we
have continued lo participate in a variety of forurns bringing together industry bodies, goveinmenl departments and
olheT experts lo share Intelligen￿ and our relevant research. These include the Department for Transport's Road
Haulage Roundlable, the Defra Food Chain Emergency Liaison Group, Defra's Retailer Forum, and the Food and Drink
Industry Roundtable. convened by the Food and Drink Federation.
We worked closely with Defra and our extensive industry nelwork to initiate emergency parcels lor the clinically
extremely vulnerable, as part of the Govemment's National Shielding Programme. Vve also put out a raltying call lo
industry to safeguard a consistent suppty to food banks, ensuring some of the most vulnerable people in our society did
not go without during the crisis. Through the donath'ons made via IGD to our food redislribution partners, and through
Defra's follow-up fund, our industry was able to suppty more than 22.000 pallets to charities and food banks, effectively
meeting the original target identified at the start of the pandemic. This made a tangible difference, by serving the needs
of those who fety so heavily on food banks for their daily food essentials.
Throughout the pandemic, we have developed new ways of supporting the wider industy for the benefit of consumers.
All of IGD'S unique research and insights, gathered through engagement with government and industry leaders. in
addition to our economic anatysis and shopper data, were made freely available to 811 those who needed it. Our new
economics bulletin has over 2,600 subscribers and is providing relevant and timely economic and political news.
including the latest on COVID-19 and our relationship with the EU. Through our calls with industry leaders and through
our working group meetings, we are regularfy exploring the big picture issues for the food and consumer goods industry
that will shape the strategic direction of these businesses. This is supplemented by our deep-dive webinars, which in
2020 focused on planning for the end of the transition penod and have been very positively received. In addition. we
continue to act as a key contributoi lo the EU Exit Food Hub, helping food businesses of all svzes prepare for changes in
January 2021. In 2020. IGD helped mole than 800 organisalions prepare for the UK'S departure from the EU.
In 2021, we will continue to provide ￿noMiC insight, tracking the impact of COVID-19 and ￿8ving the EU, to
undeTStand what it means for the food and consumer goods sector. to manage the impacts and protect consumers. We
also plan to help industry leaders to look forward, providing insight on other relevant topics such as industy prixluctivity.
We will also develop our understanding of new economic models to foster an industry that recognises and demonstrates
the value of all types of capital - manufactured, financial, human, social and natural.

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (contlnued)
For the year ended 31bt December 2020
Financial review
The source of funding for our charitable activities is profit from our wholly owned trading subsidiary, IGD SeTvices Ltd
together with its Iwo overseas subsidiaries. Following the impact of the global Covid-19 pandemic, we quickly migrated
our research and content to reflect the new trading environment. Initially we helped our Customers to adjust lo the new
trading dynamics, before migrating to more fvture focused insights. As a result, both our Online Insight Services and
Membership revenue were up 2¥0 on the previous year. However, our Events and Solutions business were negatively
impacted by the restrictions surrounding face to face gatherings and travel. Although virtual allernalwes were
success￿11Y introduced, given the disruption caused by the pandemic, it took lime before the industry was ready to
migrale to the new offerings. As a result, total trading revenue was down 230A to £13.1 m.
We quickly adjusted our cost base which, as covered in the People al IGD section on page 6, s8dty resulted in a
number of redundancie5 which helped to mitigate the reduction in revenue_ The operating profrt of the trading
sub5idiarie5 was £3.4m down 24% on 2019 after expenditure of£9.9m (2019.. 12.7m).
Expenditure on charitable activities was protected but at £3.6m was down 7% on 2019 levels due to a reduction in face
lo face actNIty.
The net deficit for the year was £0.2m, compared to a £0.6m surplus in 2019.
The closing financial position of the Group remains largely in line with 2019 with cash and short-temi bank deposits only
falling £0.1m trom 2019 despite the fall in trading revenue.
Group reserves
The trustees have set a reseNes policy which requires that reserves be maintained at a level which provides financial
stability and ensures that IGD'S charitable activilies could continue duTing a period of unforeseen difficulty and that a
proportion of reserves be maintained in a readity realisable fomi {°free reseNes"l. The trustees consider free reserves to
be the amount of reseNes that are easily ¢onverted into cash should the need arise,. they exclude unrestricted ￿ndS of
£2.4m tied up in fixed assets.
The trustees assess the reserves policy on an annual basis and have determined that IGD should review the Pevel of
reserves in conjun¢tion with IGD'S business plan and its requirement for investment in the future, considering the risks
associated with its income stream. As a guide the level of free reserves should be within the range of 3 to 6 months of
planned expenditure, and 1 to 2 years of the level of the expected annual gift aid payment from its trading subsidiary,
re¢Lwnising that this is the only source of significant income.
At 31st December 2020. free reseNes Itolal non-reslricled feserves less fixed assets) were £7.9m12019.. £7.9ml, which
equates lo 6.6 months of planned expenditure and 2.6 times the 2020 gift aid paymenl which is marginally ahead of the
policy approved by the Board, but given the high level of economic uncertainty. the Board of Trustees are comfortable
with the position. The Board considers this to be an appropriate level of cover and the reserves will ensure that further
investment can be made in IGD'S charitable programmes and in capital investment lo underpin IGD'S long-term plans.
Princi
al risks and uncertainties
The risks the tharity faces are reviewed as part of our annual business planning cycle. Risks are pr￿rItISed by reviewing
the potential impact, together with the likelihood of them txcurring. Mitigating actions are reviewed with owners
assigned to those actions. The risk register is reviewed on a regular basis and updated as appropriate and the trustees
are provided with uplates on major risks by exception at regular meetings.
After taken into account the mltigating controls in place. the following risks, many of which are intedinked. have been
assessed to be the major ongoing risks which could impact IGD-
Keeping employees safe during the Covid-19 pandemic
Ensuring IGD remains relevant and retains the support of its stskeholders
Reduction of funds from IGD'S trading subsidiary
The impact of Covid-19 on both the industry and IGD'S activities
Damage to IGD'S standing and reputation
Infomation security breach
Econom￿ and geopolitical uncertainty including the end of the EU exit transition period
IGD content or event being used to facilitate a breach of competrtion law

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (continued)
For the yoar gndfjd 31$t December 2020
Princi
al risks and uncertainties
continued
The key action lo mitigate external risks is constant monitoring. The annual business planning cycle reviews how the
exlemal environment is changing, and these changes are wnsidered in our decision-making and investment planning
process. We use our advisory groups to s18y Close to the industry and, when launching new activities, we check that the
activities fully comply with the Memorandum of Articles and we fully review the effectiveness of our programmes to
ensure we are investing resour￿ appropriately.
The business planning cycle reviews every element of our Ir8ding actniitEs lo ensure that they are still relevant and
appropriate for the needs of our customers. Financial performance is reviewed on a weekly basis and a revised f0￿caSt
for the financial year is completed quarterly so that mitigatsng 8clions can be tsken if perf0m￿nCe is off plan.
Procedures have been set lo minimise the risk to our standing and reputation. This includes ensuring staff are
appropriately inducted and trained. Policies, including IT security, crtses management and ¢ompetilion law, are in place
and contingency plans are in place to minimise the impact in the unlikely event an incident occurs.
Subsidia
com
anies
IGD Services Limited is a wholly owned trading subsidiary company of IGD. The aim of this company is to provide
sources of funding for our charitable activities.
IGD Services Limited has three wholly owned subsidiary companies. IGD Selvices {Canada) Inc. IGD Se￿I￿s
(Singapore) Pte. Ltd and IGD Trading Limited lincorporaled in 2019). All three share the aim of providing funding our
charitable activities. IGD Trading Limited was incorporated as a company limited by guarantee in the UK in July 2019 and
has not traded.
Our trading subsidi3ries are trusted pathers to the industry providing unrivalled insight and foresight on the food and
onsumer good industry. We give our customers a better understanding of how to unlock success and where our
industry is going. Our global insight enables us to deliver unique commercial knowledge and capabilities. We make a
difference by gNing our customers the ability to meet everyday challenges and adapt to changing futures.
Our Online Insight Services provide international news, ￿searCh and forward thinking so that our customers
can get a deeper understanding of industy-
Our events portfol￿ brings people together across the industy allowing attendees to gain a deeper
understanding of themes impacting their business.
Via IGD Solutions our customers Can gain access to our extensive expertise to get the specific business
solutions or training they require.
2020 trading was impacted by the global Covld-19 pandemic as restrictions on face-t￿laCe gatherings and travel
affected some areas of our portfolio. A large proportion of our offering was already online based. which pul us in
strong position, however we had lo cancel all physical events and our IGD Solutions was impacted by the inability to
travel plus the uncertainty which our customers foLJnd themselves in. Our Solutions business giadually started to
recover in the second half of the year as virtual interactions became the nomi and we also successfully delivered
virtual events in the second half of the year. We plan to move forward with a blended model into the fvlure.
Peo
le at IGD
People at IGD are pivotal in all we do. We rely on their knowledge, skills, intellectual rigour and passion for the food and
grocery industry. Through our pOI￿leS, practices and remuneration we aim to be a fair employer.
Everyone at IGD can pursue stretching goals and develop rewarding careers. In such a competitive and fast-changing
world, we continually invest in our people.
In 2020 the f￿uS was keeping our colleagues safe in the pandemic. both frDm a physuS and mental wellbeing
perspective. We followed the government guidan￿ closely and adopted our working practices quickly to allow our
colleagues to work safely and pioduclNely at home. The offKe was adapted to comply with government and best
practice guidance and was opened lor those who wanted lo use it as and when govemment guidance allowed. By the
end of the year it was fully closed. We increased the level of communication and ran virtual briefing sessions throughout
the year to ensure everyone stayed connected. In addition, during 2020, we came together to develop a new Purpose,
Brand and Values which went live in January 2021. A new behaviours framework was developed which will be rolied-out

The Institute of Grocery Distrlbution
Trustees, Report (including the Strategic Report) (continued)
For the year ended 31bt December 2020
Peo
le at IGD
continued
throughout 2021. We also delivered a series of Wellbeing and Resilience workshops to help colleagues through the
pandemic.
Given the Impact the pandemic had on some of our trading activities and how we used the office. we had to adjust our
base during the year. Sadly, this resulted in 18 colleagues being made redundant. We fvlly followed best practs'ce
as regards consultation with the majority of the consultation undertaken prior to Ihe Summer with most of those
impacted leaving IGD in the third quarter.
Our sixth annual Your Say staff survey achieved a response rate of 96Yo193Yv LYI. Despite the redundancy programme
earlier in the year, the engagement score was up 4 on the previous year at 77 and 5 ahead of the extemal benchmark.
The Your Say Forum continues lo provide an effective way for staff to voice their opinions and has been instrumental in
understanding what is important to the team in tems of Iheir wellbeing and engagement with IGD.
Environmental res
onsibili
The biggest positive impact we make is via our charitable programmes which include workn'ng with the food and grocery
on sustainability and waste. However, we are also conscious of our own activities and impact on the environment and
we pkgn to review and implement a new environmental responsibility plan in 2021.
Structure
overnance and mana
ement
IGD is a registered charity (registration number 3099391 and is constituted as a company registered in England and
limited by guarantee Iregislrab'on number 1056801. Our objeGts and powers are set out in our Memorandum and Articles
of Association.
The Board of Trustees is responsible for governing the charity. The trustees retire after up to seven years, service.
IGD is managed by a senior leadership team and the Chief Executive Officer reports to the h￿steeS. The members of
the senior leadership team are listed on page 31.
The Nominations Committee oversees the Board's (x)mposition making recommendations to the Board of Trustees in
the light of specific criteria and the needs crealed by retirements. Trustee appointments are based on the need for the
Board lo have the skills and experience from across the supply chain. and providing the appropriate oversight and
scrutiny, govemance and leadefship to IGD in pursuit of its strategies to fulfil its charitable purpose.
Al trustee5 undertake an induction programme lo ensure they understand the activities of the charity and their role as a
Iru5tee. We have an online document store providing trustees with instant acce&9 to all relevant resources including
policEs, minutes and governing documents. Trustees are also appraised annually.
The Board of Trustees have adopted a formal schedule of matters reserved for the Board and this is reviewed regularly.
The Audit Committee. which is a Comm5tlèe of the Board of Trustees. provides oversight of financial reporting, risk and
financial control matters.
The Remuneration Committee, which is a Committee of the Board of Twstees, is responsible for overseeing Ihe
remuneration for the Chief Executs've and senior leadership team al IGD. The Board of Trustees also has a SuccvJsion
Committee which consKlers succession planning for the Chief Executive Officer.
Trustees consider the Charity Govemance Code and use it as a tool for deveh)ping best practice to ensu￿ that
decisions are grounded in gocd governance.
IGD rewards appropriately to attract and retain high calibre indNiduals who have the potential to grow and develop. We
also recognise and reward high pertOrrnan￿ so that our standards and values are never compromised. This requires a
flexible approach to position our packages competits'vely against a mix of comparators, bul primarily against the industy
we represent and recruit from.
I packages are benchmarked to provide assurance that reward packages are fair and sel at the level appropriate for
the responsibility of each role. Salaries are determined on appointment depending on the relevant external market for
the skills and experience required and are reviewed each year considering the exteTnal market (including general pay
trends), IGD perforrnan￿ and affordability. All pay and Ixjnus proposals for the Chief Executive and the senior
leadership team are approved by the Remuneration Committee.

The Institute of Grocery Distribution
Trustees, Report (including the Strateglc Report) (continued)
For the year ended 31" December 2020
Fundraisin
ststement
Section 162a of the Charities Act 2011 requires charities to make a statement regarding fundraising actNlties. Although
we do not undertake any fundraising from the general public. the legislation defines fund raising as 'soliciting or
otherwise procuTing nK)ney or other property for charitable PUTposes." Such amounts re￿1vable would be presented In
our accounts ?s'voluntary income. should we receive any and would include legacies and grants. The charity is not
bound by 8ny undertaking to be bound by any regulatory scheme and the charity does not consider it necessary to
comply wrth any voluntary code of practi￿ as it does not undertake fundraising from the general public.
Goin Concern
In assessing the impact of COVID-19 on IGD. the trustees have considered all the matters described in the Trustees.
Report, including the group's operations, the impact on trading within the subsidiary companies and our charitable
ackn'vities. In particular, in order to support the trustees, assessment of the suslainabilty of the group's actwilies.
management has piepared monthly cash-fiow forecasts based on dtfferent scenarios arising from the impact of COVID-
19. The majorty of IGD'S revenue is contracted annually and invoiced upfront, therefore the group has good visibilty of
its fr>rward revenues giving rt time to adjust the cost base accordingly should il be necessary, as il did during 2020.
However, to provide assurance. a 'worst case. scenario was completed which assumed a 25Yo reduction in revenue vs
budgel115% reductson in 2021 to reflect that around a third of income was already contracted by the start of the yearl.
This worst case S￿nariO gave assurance that cash reserves would remain F)OSitive for over three years with minimal
related cost reductions. As at the date of signing, the trustees are confident that the group will be able to maintain
liquidity for a period of at least one year from that dale and will therefore be able to continue to trade as a going
concern.
Statement of trustees, res
onsibilities
The names of the trustees who have 2¢ted in the year are given on page 30. The trustees are responsible for preparing
the trustees, annu81 report, includillg the strategic reporL and the financial statements in accordance with applicable law
and United Kingdom Accounling Standards {Unite(l Kingdom Generally Accepted Accounting Pra¢ti¢e).
Cornpany law requires the trustees lo prepare financial statements for each financial year that give a true and fair view of
the stsle of affairs ofthe group and the parent charity and of the incoming resources and application of resources, including
the nel income or expenditure, of the group for the year. In preparing those financial statements the trustees are required
select suitable accounting policies and then appty them consisten￿Y'
observe the methods and principles in the Chanties SORP-,
make judgements and estimates that are reasonab￿ and pnJdent'.
slate whether applicable accounting Standards have been folEowed, subject to any material departures disclosed
and explained in the financial statements,. and
prepare the financial statements on the going coni*rn basis unless it is inappropriate to presume that the charity
will continue in business.
The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy al any time
the financial position of the group and the parent charity and enable them to ensure that the financial statements comply
with the Companies Act 2006. They are also reswnsible for safeguarding the assets of the group and hence for taking
reasonable steps for the prevention and detection of fraud and other irregularities.
So far as each of the trustees is aware at the time the report is approved-.
there is no relevant audit infonnation of which the company's auditors are unaware- and
the trustees have taken all steps that Ihey ought to have tsken lo make themselves aware of any relevant
audit information and to establish that Ihe auditotE are aware of that inft)rmation.

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (continued)
For the year ended 31•t December 2020
al and Administrative Infomiation
List of Advisors to IGD
Audltorn:
BDO LLP
55 Baker Street
London
W1U7EU
Bankers:
HSBC
60 Queen Victoria Street
London
EC4N 4TR
The Co-operative Bank
3-7 Market StreeL
Watford. WD18 OPE
CAF Bank
25 Kings Hill Avenue
Kings Hill
Wesl Malling
Kent. ME19 4JQ
Lloyds Bank PIC- Treasury
Faryners House
25 Monument Street
London
EC3R 8BQ
Solicitorn:
Stone King
Boundary House
91 Charterhouse Street
London
EC1M 6HR
Slaughter & May
1 Bunhill Row
London. EC1Y 8YY
Pension Scheme Advisors:
One Employee Benefits
Sunfield Busines5 Park
New Mill Road
Finchampstead
RG40 4QT
Principal Office Address:
IGD
Grange Lane
Letchmore Heath
Wattord
VVD25 8GD
Company registration Thum￿r:
105680
Charty reglstratlon number:
309939

The Institute of Grocery Distribution
Trustees, Report (including the Strategic Report) (continued)
For thè year ènded 31 Dgcgmbgr 2020
Directors, report
The TTUStees' Report incorporates inform3tion required in the Directors. Report for the company under the Companies
Act 2006.
Auditops
A resolution for the reappointment of BDO LLP will be proposed at the forthcoming Annual General Meeting.
Tru5tg95 Report {Includlng the Strateglc Report) approved on bphalf of the Board of Trustees:
Jill Ross
Chaiiman
30 June 2021
10

The Institute of Grocery Distribution
Group Statement of Financial Actlvlties
(Incorporating an income and expenditure account)
For the year ended 311l December 2020
Not•s
Total
(General
Funds)
Total
(General
Funds)
2020
2019
Income and endowments from:
Charitable activities
Tradiw activities
13,113,115
17.139,351
other income received
114,617
Interest recÈlvable
TOTAL
13.263.970
17,199,592
nditure on..
Raising funds
7a
19,866,127)
{12,724,3981
Charitable activtbes
7b
3.613,075
3 892 333
TOTAL
(13.479.202)
{16.616,7311
Net lexpenditurn)fincomo
{215,232)
582,861
Taxation
(4.786)
{23.9231
{Lossllgain on revaluation of
overseas Subsidiarfes
1813)
24.727
Net movement In funds
1220.8311
583,665
Reconciliation of funds:
Total funds brought fomard
10.492 778
9.909 113
Total funds carrled fonvard
90
10.271947
10 492778
The notes on pages 14 to 26 fonn part of these accwnts.
All the above results are derived from continuing activities. There are no other recognised gains or losses other than thosè
slated above.

The Institute of Grocery Distribution
Statement of Financial Position
31It December 2020
Company Number 105680
GROUP
COMPANY
Notes
2020
2019
2020
2019
FIXED ASSETS
Intangible assets
Tangible assets
Investments
10
10
67,522
2,302,817
176,694
2.450.766
1,984,980
300 000
2,284.980
2.032,585
300,000
2,332.585
2,370,339
2,627,460
CURRENT ASSErs
Debtors
Short-temi bank tjeposils
Cash at bank and in hand
12
3.163.096
4.106,296
8 264 622
3,059,456
4,058,208
8 458 224
4.560.060
7.840,522
3 972 872
15,534.014
15.575.888
8.532,932
9,767,806
Creditors: Amounts falling du8 vAthln
one year
13a
17,613.168}
17.699.320)
1553,0611
11,302,351)
Nol current assets
7 920 846
7.876.568
7.979.871
Total assgts less CUbTOnt Ilabllfties
10,291,185
10,504,028
10.264.851
10.798,040
Crgdltors: Amounts falllng due after
more than one yoar
13b
119.2381
111,2501
Net assets
10 271947
10 492 778
10 264 851
10798040
The funds of the charlty:
Unrestricted fund5
Revaluation reserve
8,913.462
1,356,485
9,114,000
1,378,778
8,906,366
1,358,485
9.419.262
1.378.778
Total charfty funds
10 271947
10492778
10 264851
10798 040
The Statement of Financial Actbvities for the year ended 31 De￿mber 2020 for the parent charitable company only was
a deficit of £533.189 {2019'. surplus of £198,030).
Approved and authorised for issue by the Board of Trustees on 30 June 2021 and signed on its behalf by..
Colin Moss- Trustee and Chair of Audit Committee
The notes on pages 14 to 26 form part of these accounts.
12

The Institute of Grocery Distribution
Group Ststement of Cash Flows
For the year ended 31*t December 2020
Notes
2020
2019
Net cash {used byllgenerated from operatlng actlvltles
14
1108,1521
1,462,030
Cash flows from investing activities:
Interest received
Purchase of intanglble fixed assets
Purchase of tangible fixed assets
Proceeds from the sale of tangible fixed assets
36,238
120.2511
{53.3491
60,241
11,3751
{191,313)
Net cash from Inveyting activities
137,362}
1132.447)
Cash flows from flnanclng actlvltles
Transfers to short-term bank depossls
148,088)
(32.208)
Net ￿$h used in financing activlti
148,088)
(32,2081
Changg in cash and cash equlvalents
193602
16 1.297,375
Cash and cash 8qulvalonts atthe bgglnnlng of the year
8.468.224
7.160.849
Cash and cash equlvalents at the end of the year
8.264 622
8 458 224
The notes on pages 14 to 26 fomi part of these accwnls.
IGD has taken advantage of the exemption under FRS102 not to prepare a statement of Cash flows for the parent
company.
13

The Institute of Grocery Distribution
Notes to the financial statements
For the ygar gndod 31" December 2020
1. Constitution
IGD 1$ 2 ¢ompany limited by guarantee and not having a share capital. In the event of a winding up, the members (who
are the trustees) each have a maximum liability of ￿enty-fve pence.
2. Accountlng Pollcles
Basls of Accounts
The financial slalements have been prepared in accordance with Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in aceordan¢e with the Financial Reporting
Standard applicable in the UK and Republic of Ireland {FRS 102) {effeclive 1 January 2019) - Charities SORP IFRS
10211, the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021 and the Companies Act
20(￿.
IGD meets the definition of a public benefit entity under FRS 102. Assets and liabilities are inttialty reeognised at historical
cost or transaction value unless otheNise stated in the relevant accounting polw notes.
During 2020 the impact of the ongoing COVID-19 pandemic created Un￿rtaInty for IGD and ils subsidiaries. However,
although the impact to revenues resulted in a £4m1230kn1 reduction from 2019 revenues, mitigating cost savings meant
that the impact to cash (including cash on deposill and rese￿eS was minimal (falling £0.1 m and £0.2m respectively).
Budgeting for 2021 and beyond has taken the learnings from 2020 and assumes that the impact of COVID-19 will remain
for some lime_ In addition. scenarios were prepared with a reduction vs budgeted income of 25 /D115°A in 2021 given that
over a third of income was already contracted al the start of the year). These scenarios gave assurance that cash reseNes
would remain positive for several years. Based on the budget, these scenafios and the available liquid resource, the
Trustees believe that. while uncertainty exists. this does not pose a material uncertainty Ihal would cast doubt on the
charity's ability to continue as a going concem for the foreseeable fLrture, being a period of at least 12 months after the
date on which the report and Financial Statements are signed. The Trustees, therefore, consider it appropriate for the
accoun15 to be prepared on a going concem basis.
Basis of Consolidation
The consolidated financial statements have been prepared, uslng the equity method, for IGD and its subsidiary IGD
Services Limited together with ils subsidiaries, IGD Services {Canadal Inc. and IGD servI￿s (Singapore) Ple. Ltd. The
entity has taken exemption from presenting its unconsolidated profit and Soss account under section 408 of Companies
Act 2006.
Income
Income is the amount receivable for services supplied and from subscriptions for membership, excluding value adijed tax.
lthere income is received relating to fvlure events {such as a conference or workshop) il is deferred and treated as a
creditor until the event has occurred. Where income is received relating to a fixed period leg a subscription to one of our
online services or membership} the amount is allocated across the length of the subscription on a mnthly basis and any
portion relating to a fvture period 15 deferred and treated as a creditor.
Donations received and fund-raising efforts are shown as income in the year in whi¢h Ihey are receivable.
Expenditure
ExpendibJre is alloGated between costs of raising funds and costs of charitable activities accordlng to the actual spend
for e2¢h category.
Expenditure on charitable activities are then further allocated between categories within charitable expenditure on the
basis of their function within the Charty. Any such costs where il is not possible to allocate in this way are allocated
across the activities in the same proportion as those which are direcuy allocated. Mn)ere costs are gpportioned be￿een
these headings a consistent basis is used.
All costs are recognised on an accruals basis.
Translation of Forelgn Curr8ncias
Transactions denominated in foreign currencies are translated into sterling at the rate applying on the date of the
transaction. Year end balances stated in foreign currencies are translated into sterling al the relevant Bank of England
currency rale on 31* December. All gains and losses on translation of foreign currency amounts are recognised as
income or expenditure.
14

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 3151 Decembèr 2020
Accountlng Pollcles (continued)
Intanglble Assets
Intangible assets relate to website development costs. ￿ere group companies. websites are expected to generate
future revenues in excess of the costs of developing those websites and all other capitalisation criteria are met,
expendi￿re on the fvnclionality of the website is capitalised and treated as an intangible fixed asset. The capitalised
website development costs are subsequently amortised to 'administrative' expenses on a straight line basis over 3
years, except for those that are 'assels under construction,, where no amortisation charge is incurred until the asset is
complete.
Tanglble Agsets
Only assets costing over £300 are capitalised. All fixed assets are stated at cost (or deemed cost in the case of Freehold
Property). Depreoalion is calculated lo write off the cost amount of the assets over their estimated useful lives as follows=
Land
Buildings
Building improvements
Fixlures and fittings
Office machinery & computer sothvare
Computer Hardwa
Not depreciated
50 years straight line
5 years slraighl line
10 years reducing balance
years reducing balance
3 years straight line
Impalmient Pollcy
Impairment reviews are carrie<J out where there is an indication that the recoverable amount of a fixed assel is below its
nel book value and values of assets written down accordingly.
Leases
Rentals paid under operating leases are charged to th8 income arsd expenditure account on a slraight-line basis over
the term of the lease.
Rgsearch
Research expendrture is written off as it is incurred.
Pension Gosts
IGD operates a Group Personal Pension Plan. which is a defined contributlon pension scheme. The assets of the
scheme are held separately from those of the company in an independentty administered fvnd. The cosl is recognised
based on what is charged in the pericd.
Inve$tmgnts
Investments held as fixed assets are investment values in subsidiary companies and are slated at cost less provision for
impairment where applicable. Any movement in the value is shown as a 'net gain on investment value, in the accounts.
Funds
Funds are classified under three main types..
Restricted.. These are funds that have been reekived by the Charity for a purpose specifi&J by the donor.
General.. These are the unrestricted funds held by the charity and its subsidiary.
Revaluation reserve.. The revaluation reserve in respect of the building is amortised over 50 years, in line with
the depreciation of the building. The revaluation reserve represents the uplift in value recognised when adopting
the fair value as deemed cost in 2015 under FRS 102.
The reserve relating to specific funding for the building extension is classified as Restricted funds and is amortised on a
straight-line basis lo write back the reserve over the estimated useful lives of the assets to which it ￿lates.
All other funds are dassified as Gener8J.
Key ludgement and accountlng estlmates
In preparing these flnancial statements, the trustees have not ¥Jentified any significant judgements and key esb'mates
whieh impact on the financial statements.
15

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year onded 31 Docgmber 2020
Net IExpondituro)Ilncome
Net (expendilure}lincc*ne Is Slated after eharging:
2020
2019
DepreciationlAMo￿sation
Auditors, remuneration
- owned assets
- for audit services
- for other services
330,721
41,512
19,083
5,000
8.507
504.559
43.549
28,920
Indemnity insutanee
Operating lease rentals
plant and machinery
staff costs
2020
2019
Wages and salaries
Social security costs
otheT pension costs
8,395,394
955.779
1343,148
10 694321
8,681.535
935.749
1.306.664
10.923,948
Total remuneration received by the senior leadership team was £1,341,98612019'. £1.337,036}.
The pension costs of£1,343,14812019.. £1.306,6641 r8pr8S8nl the contributions payable by the company to the Group Pèrsonal
Pension Plan. No Contributions were payable to the fund al the year end and induded in creditors.12019.' £nill.
Redundancy, restructuring and lemiination costs relatlng lo a number of employees were £135,459 {2019.' £54,116).
The averagg number of pem)anent and temporary employees of IGD during the year was 15712019."1591.
Highar pald employe
2020
numbèr
2019
numbgr
£60,001 to £70.000
£70,001 10 £80,000
£80,001 10 £90,000
£90,001 10 £100,000
£100,001 to £110,000
£110,001 to £120,000
£120,001 to £130,000
£130,001 to £140,000
£140,001 to £150,000
£170,001 to £180,000
£190,001 to £200,000
£230,00110 £240,000
£270,00110 £280.000
13
17
17
52
66
The banding includfjs salaries, bonus payments and payments in lieu of pension contributions made to employees during the
year. Total pension contributions paid in respect of highgr paid employees were £665,42812019.' £654.3971. No remuneration
or expenses were paid to Iruslees {see Note 181.
16

The Institute of Grocery Distribution
Notes to the financlal statements (continued)
For the yoar ended 31st December 2020
4. Intsrost receivablg
2020
2019
Bank deposit interest receivable
36.238
5. Taxation on the Surplu$ on Ordinary A¢tivlties
2020
2019
Amalysis of tax charge
in the year..
Current Taxalion..
UK Corporation tax on Profts of the year (see 5bl
thholding tax on overs8as inter group dividend received
Under provision from prior year (see 5bl
Canadian Income tax on Profits of the year
11.627
104
12.296
Tax on profit on ordinary activities
5b.
Factors affectlng the tax charge for the year..
IGD SeNiees Ltd trading profrt on ordinary activities
before tax (note 8a}
3,079,208
4,100,486
Profil on ordinary actiwkn.es multiplied by the standard rale of
corporation tax of 19% {2019'.19%}
Effects of..
Deferred lax not recognised
Remeasurement of deferred tax for changes in tax rates
Flxed asset differences
Expenses not deductible for tax purposes
Charitable donations paid through equity
Income not taxable for lax purposes
Group relief claimed
thholding lax on ovwseas inter group dividend received
585.050
779,092
55,967
6,215
16,062
1,829
1585,030)
119,0081
76,783
137.689
176.8841
145.9241
(151.748}
(80,0931
104
Total tax charge for the year IIGD Servlces Ltd)
104
17

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 31st December 2020
6. Income
2020
2019
Trddlng actlvltles:
Membership subscriptions
Insight based services
3.304.218
9,808.899
13,113,115
3,249,488
13.889,863
17.139.351
Charltable actfvitles:
6a. Other Income
Money received from Govemment Job Ret&ntion
Scheme
114,617
Expendlture
Split of expenditure on ralslng funds
2020
2019
Direct Costs
538,038
2.273.879
Admlnistrativè
expenses:
Staff costs
DeprecialionlAmortisation
other admin costs
8,173.271
270.896
823.327
8.356,132
438,594
1.583.324
9.267.494
10,378,050
Governance costs:
Auditors. remuneration
-for audll 8ervices
-for other services
41.512
19,083
9,866.127
43,549
28.920
12.724.398
7b.
Split of oxpendituro on charltable acllvltles
Sustaln-
ablllty
Econom1¢
Analy515
2020
Total
2019
Totsl
People
Health
Dlrect cosis:
312,264
108,535
186.595
59,954
647.348
763,996
Admlnlstrative
expenses-
Staff costs
Depreciation
Other admin costs
850.061
20,654
132869
1,003,584
61S,$28
14,956
96211
726,695
519,383
12.620
477.204 2,462.176
11,595
59,825
74.589
384 852
563,388 2,906,853
2.485.616
65.965
494.556
3,046.137
613.186
Governance costs:
Staff Cost$
20,326
14,718
12.419
11.411
58,874
82,200
1336 174
792 200
634,753 3 613 075
3 892 333
18

The Institute of Grocery Distribution
Notes to the financial statements leontinued)
For the yaar ondod 314t December 2020
. Net Income of Tradlng Subsidiary
IGD has a wholty owned subsidiary, IGD Services Limited Iregislered office.. Grange Lane, Letchmore Heath. Watford.
VVD25 8GDI. The company provides insight based SèNice$ inclLEding c*nline infomialion se￿l¢e$. events. cuslomised solution5
and training services lo companies mainly within the food and consumer goods industry. It donates its taxable profits lo IGD
and a summary of its trading results18 shown below. Audited accounts are filed annually with the Registrar of Companies.
Profit and Loss Account
2020
2019
Tumover
Direct expenses
Administration expenses
13,082.860
1536.374)
9,502,736
16.890,368
12,264,136)
10.826 190
Operating surplus
Interest receivable
Dividend receivabte
3.043,750
35,458
3,800.042
58,738
Profit before taxation
3,079,208
4.100.486
Taxation
Profil after taxation
104
3,079,104
11,627
4.088.859
Gift Aid Payment
Retalned proflt In subsldlary
3.079 104
4 088 859
Totsl assets
Total liabilities
11,903,459
11 532937
14.509.146
14.138,624
Shareholders, fvnds
370 522
370.$22
8 b. Net Income of Canadian Subsidiary
IGD Services Limited has a wholty owned subsidiary registered in Canada, IGD Services (Canada) Inc. (registered office..
Impart Law Professional Corp, 700 - 34 King Street East. Toronto, MSC 2x9, Canada) incorporated under the Business
Corporations Act of Ontario on 5th October 2010. The company provides insight and content services to IGD seNi￿s Ltd
and strengthens our global research proposits'on.
2020
2019
Tumovor
Oirect exp8nses
Administration expen8es
120,934
11,6641
101601
168,934
(7,922)
112,968
Profil beft)re taxation
17,669
48,044
Taxali¢)n
Dividend paid
14,6821
{12,869)
{232,531)
Rètsined profitl(lossl IIGD Services Icanada) Inc.)
12,987
197 356
Total assets
273,942
1206.130)
303,541
{248,155)
55.386
Total liabilities
Shareholders, funds
19

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 311t December 2020
8 c. Net Income of Slngapore Subsldlary
IGD Services Limited also has a wholly owned subsKliary re9isleTed in Singapore, IGD Services {Singaporel Pte. Ltd.
(registered office". clo Associate5 Corporate Services Ple. Ltd., 80 Robinson Road, #02-00, Singapore t￿8898)
incorporated in Singapore on 15th February 2016. The company provides insight and content services to IGD Servi￿$
Limited and strengthens our researGh proposition across Asia.
2020
2019
Tumover
Income from transfer of IP to parent company
Management charge income
Direct expenses
Administration expenses
161.894
569,000
255.189
11,8211
271,678
255 986
ProfiU{lossl before tsxation
15,682
308,691
Taxation
573
Retalned profit IIGD Sorvl¢es (Slngaporel Pte. Ltd)
309.264
Total assets
Total liabllilies
34.810
12,0231
46,093
1728.204)
Sh8r8holders' fundsl{defiatl
32.787
Categorisation of Funds
Unrestrlcted Funds (Group):
Royaluation
reserve
Other
unrestrictad
funds
Total
general
fund$
Fund brought forward
Net deficit after taxation
Reserves transfer
1.378,778
9,114,000
{220,8311
20.293
10,492,778
{220.8311
Fund carried forward
1358 485 ￿62
10.271.947
Unrostri¢ted Funds (Company}:
Rovaluatlon
roserie
Other
unrestrlctèd
funds
Total
general
funds
Fund brought fo￿ard
Net deficit after taxation
Reserves transfer
1.378.778
9,419.262
{533.189)
20.293
10.798,040
1533,189)
Fund carried fo￿ard
1358 485
8 906 366
10 264851
20

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ondgd 31*t December 2020
9. Categorlsation of Funds {contlnued)
b. Analysis of NetAssets (Group)
General
2020
Designated
2020
Total
2020
Genèrnl
2019
D•8ignatsd
2019
Total
2019
Fixed assets
1011854
1,358.485
2 370.339
1248 682
1378.778
2.627,460
Current assets..
Cash at bank and in hand
short.lemi bank deposits
Other current assets
8,264.622
4,106,296
3 163,096
15,534,014
8.264,622
4.106,296
3,163092
15,534,014
8,458,224
4,058,208
3 059 456
15,575,888
8.458,224
4.058,208
3 059 456
15.575,888
Creditors less than one year
.613 168
613 168
7 699 320
7 899 320
Net current assets
7 920 846
7 920 846
7 878 568
7 876 568
Total assets legs current
Ilabllltles
Creditors due after more than
one year
8,932,700
1,358A85 10.291.186
9.125,250
1,378,778 10.$04.028
19,238
11,250
Net Assets
8913462
1 358 485 10 271947
9114000
1 378 778 10 492 778
Anatysls of Net A$$ets (Company)
General
2020
D•slgnat•d
2020
Totsl
2020
General
2019
Doslgnat¢d
2019
Totsl
2019
Flxed assets
926 495
1 358 485
2 284 980
953 807
1 378 778
2 332 $85
Current assets..
Cash al bank and in hand
Other current assets
3,972,872
4,560.060
8,532,932
3.972,872
1.927,284
7,840 522
9,767.803
1,927.284
7 840,522
9,767.806
8,532.932
Credftor8 lesg than one year
553,061
1 302 351
1302 351
Net current assets
7.979.871
7 979 871
8 465 455
8.465 455
Net A￿ets
8,906.366
1.358.485 10 264 8S1
9,419.262
1.378.778 10 798 040
21

The Institute of Grocery Distribution
Notes to the financial statements Icontinued)
For the yèar ended 31°, DeGembor 2020
10. Intanglble and Tangible Fixed Assets
a. Group- Tanglble Assets
Freehold
property
Building
Improv'ts
F5xtures
and
equipmet)t
Totsl
Cost
At 1 January 2020
Additions
Disposals I Write offs
2.205,148
111,895
12,220
1,617,897
41,129
(240,5791
3,934.940
53,349
(240,579}
At 31 D￿ember 2020
2.205,148
124115
1418,447
3,747.710
Accumulated de
At 1 January 2020
Charge for the year
Di8posals I Imite offs
reciatlon
272,238
30,503
73,862
16.983
1.138,074
153,812
1240,579)
1.484,174
201.298
{240,579)
Al 31 D￿ember 2020
302,741
90.845
1,051 307
1,444,893
Net book value
At 31 Decèmber 2020
33.270
367 140
2 302817
At 31 December2019
1.Y32,910
479.823
2.450.766
IGD has taken the option in FRS102 to use the latest valuation of the freehold propety as deemed cost at the transition date of
1 January 2015.
b. Group- Intanglble Assets
Softwarè
Wabsit•s
A8$ets undgr
¢onstruction
Total
Cost
At 1 January 2020
Additions
At 31 Decernt￿ 2020
95.109
793.589
888,678
95,109
793.569
908 929
ccumulated amortlsatlon
At 1 January 2020
Charge for the year
At 31 December 2020
24.555
687,429
106,140
793,569
711,984
129423
Net book value
At 31 Decembar 2020
47.271
67.522
At 31 December 2019
70,554
106,140
176,694
Assets under conslructton were costs incurred lo dale on configuring new finance softsvare due lo go Ilve durtng the first haK of
2021 al vthich point it will be moved to 'soflware' and amorbsed.
22

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 31Bt Decomber 2020
10. Intangible and Tanglble Flxed Assets {continuod}
Company- Tanglble Assets
Freehold
propo
Buildlng
lrnprov'ts
Flxtu
and
equipment
Total
Cost
Al 1 January 2020
Additions
2,205,148
111,895
12,220
159,201
2.476.244
12.220
At 31 December 2020
2205 148
124.115
159,201
2.488,464
Accumulated de
At 1 January 2020
Charge for the year
lon
272,238
30,503
73,862
16,983
97,559
12,339
443,659
59,825
At 31 December 2020
302 741
109898
Net book value
At 31 December 2020
1 902,407
1984 980
At 31 December 2019
1.932,910
38,033
2,032,585
11. Investments
a. Group Undortaklngs
2020
2019
Shares at cost- IGD Services Limited
300 000
12. Debtor8
Group
Company
2020
2019
2020
2019
Trade ijebtors
Amoynl due from group undertaking
other d&blors
Prepayments and accrued income
2,790.255
2,558.757
4,425.187
40,496
94,377
7,763.418
59,557
17.547
50.564
322,277
60,508
440.193
3163 096
3,069.456
4,560 060
7,840,522
23

The Institute of Grocery Distribution
Notes to the financlal statements (continued)
For the yeaf endgd 31M December 2020
13. al Creditors: Amounts falling due within one year
Group
Compary
2020
2019
2020
2019
Trade creditors
Taxation and social security
Accruals
Deferred income Isee 13c)
593,799
785,722
411,545
5,822.102
470,871
817,384
1,270,420
5,140,645
118,918
262,510
138,278
33.355
41,571
275.714
936.511
48.555
7 613 168
7 699,320
653.061
1302 351
bl Credltors: Amounts falllng due after more than one year
Group
Company
2020
2019
2020
2019
Deferred income
Creditors falllng due after one year comprises deferred income for subscriptions which fall beyond 31" De¢eMtr￿r 2021.
Movement In deferred Income
Group
Company
2020
2019
2020
2019
Deferred inwng brought forward
Released in the year
Income deferred in the year
5,151,895
(5,127.5571
5,817,001
5,510,681
15.424,7631
5,065,977
48,555
127,2001
12,000
58.813
{29,7581
19,500
5 841 340
5,1 $189S
33.355
Deferred income Comp￿Se8 ineome invoiced for subscriptions, membership, training and events which fall beyond 31.
December 2020.
14. Reconciliation of net lexpendlturnyin¢omtr to Operating Cash Flows
2020
2019
Net lexpenditure)Ancome
Investment income
Depreualionlamortlsatbon charges
{Loss)Iprofil on revaluation of overseas subsidiary reserves
Ilncreaselldecrease in debtors
Decrease in creditors
{215,232}
136.238)
330.721
{813)
195.392)
78.164
582,861
160,2411
504,559
24,727
803.946
386.971
(95,1181
(13,0341
1,468,881
16,8511
Taxauon pald
Net cash {us8d byVgen8ratsd from operatlng actlvltlgs
108 152
24

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 31st December 2020
15. Retonciliation of Not Cash Flow to Movement in Net Funds
2020
2019
{Decreasellincrease Sn cash for the year
193602
1297 375
Movement In net fund8 for thè year
{193.6021
1.297,375
Net fijnds at 1 January
8,458,224
7.160,849
Net funds at 31 December
8,264622
8.458.224
16. Anatysis of Net Funds
Balance
3108C
2020
Balance
1 Jan 2020
Cash
Flows
Cash al bank and In hand
8.458,224
1193.6021
8,264,622
Total net funds
8.468.224
193 602
264 622
17. Lease commltments
2020
2019
Minimurn future lease commrtment..
Due within one year
Due 2-5 years
3,514
23.207
3,514
23.207
None of Ihe above lease commitments are in respect of land and buildings.
18. Trustees, Relmbuvsements
No reimbursements were made in 2020 or 2019 in respect of TNsteès' expenses.
No Truslee has received any remuneration in 2020 or 2019 for thelr role a8 TTuslee.
19. Relat￿ Party Transactlons
There were no relalod party Iransacb'ons in ￿ther 2020 or 2019.
The Company has taken advantage of the exemptions available in tems of the requirement to disclose transactions with
gTQUP companies on the grounds that consolidated financial statements are prepared.
25

The Institute of Grocery Distribution
Notes to the financial statements (continued)
For the year ended 3151 December 2020
20. Results of the parent ¢ompany
As a consolidated Slalemenl of Financial Actlvltles Is publlshed, a separate income and expenditure account for the parent
undertaking is omitted from the group accounts by virtue of section 4rJ8 of the Companies Act 2006. The deficit for the year
retained in the books of the parent undertaking was £533,189 12019. surplus £198,030). Total net income of the parent
undertakirg was £3,193,721 12019.. £4,088,859) being the Gift received from IGD Services Ltd (£3,079,104.. 2019..
£4.088.8591 and Government Job Retention Scheme income of £114,61712019.' £nill.
21. Capltsl Commltments
At 31 December 2020 th8 Group was commltted to capllal Spend of £0.02m being the configuratlon of new finan￿ software
{2019= £nill.
26

The Institute of Grocery Distribution
Independent auditor's report to the members of The Institute of Grocery Distribution
Opinion on Ihe financial statements
In our opinion, the financial statements..
give a true and fair view of the stale of the Group's and of the Parent Charitable Company's affairs as at 31 De￿mber
2020 and of the Group's incoming resources and application of resources and the Parent Charitable Company's
ineoming resources and application of resources for the year then ended..
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice.. and
have been prepared in accordance with the requirements of the Companies Act 2006.
We have audited the financial statements of The Institute of Grocery Distribution I'lhe Parent Charitable Company") and
its subsidiary ("the Group.) for the year ended 31 December 2020 which comprise the group statement of financial
activities lincorporaling an income and expenditure accounti, the group 2nd parent company statement of financial
position, the group slalement of cash flows and notes to the financial statements, including a summary of significant
accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and
United lQngdom Accounting Standards, including Financial Reporting Stsndard 102 The Financial Repo￿ng St8nd8rd
applicabl8 in the UK and Rèpublic of Ireland (United Kingdom Generally Accepted Accounting Practice).
Basis lor opinion
We conducted our audit in a(xordan¢e with Intemational Standards on Auditing IUKI {ISAs (UKII and applrcable law. Our
responsibilities under those standards are further described in the Auditr)rf5 responsibilities for the audit of the financial
statements section of our reporL We are independent of the Gmup and the Parent Charitable Company in accordance
with the ethical requirements relevant to our audit of the financial 5tatenients in the UK, including the FRC'S Ethical
standard. and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that
the audit evidence we have obtained is sufficient and appropriate tr) provide a basis for our opinion.
Condusions related to going concem
In auditing the financial statements, we have concluded that the Trustees, use of the going concem basis of accounting
in the preparation of the financial statements is appropriate.
Based on the work we have perfomied. we have not identrfied any material uncertainties relating to events or conditions
that, individually or collectively, may cast significant doubt on the Group and the Parent Charitable Company's ability to
continue as a going concern for a period of at least twelve months from when the financial statements are authorised for
Issue.
Our responsibilities and the responsibilities of the Trustees with respect lo going concem are de$¢ribed in the relevant
sections of this reporL
otherinformation
The Trustees are responsible for the other information. The other infomiation comprises the inftjrmation included in the
AnnLsal Report, other than the finan￿al slalemenls and our auditor's rewrt Ihereon. The other information comprises..
Trustees, Report (including Strategic Report}. Our opinion on the financial statements does not cover the other information
and, ex￿pt to the extent otherwise expliciuy staled in our report, we do not express any form of assurance conclusion
thereon. Our resF)onsibility is lo read the other informab.on and, in doing so, consider whether the other inforniab'on is
materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise
appears to be materially misstated. If we identify such material incon51Stencies or apparent material misstatements, we
are required to delemine whether this gNes rise to a material misstalemenl in the financial statements themselves. If,
based on the work we have perfo)Thd. we conctude that the￿ is a material misstatement of this other information. we
are required to report that fact.
We have nothing lo report in this regard.
other Companies Act 2006 ￿porting
In our opinion, based on the wotk undertaken in the course of the audit..
the information given in the Trustees, Report, which includes the Directors, Report and the Strategic report prepared
for the purposes ol Company Law. for the financial year for which the financial statements are prepared is consistent
with the financial slatemenls,. and
27

The Institute of Grocery Distribution
Independent auditor's report to the members of The Institutg of Grocery Distribution (ctd)
the Strategic report and the Directors, ReporL which are included in the Trustees. report, h8ve been prepared in
accordance with applicable legal requirements.
In the light of the knowledge and understsnding of the Group and the Parent Charitable Company and its environment
obtained in the course of the audit. we have not identified material misstatement in the Strategic report or the Tmstee's
reporL
We have nothing lo report in respect of the following matters in relation to wh￿h the Companies Act 2006 requires us to
report to you if, in our opinion.,
adequate accounting records have not been kept by the Parenl Charitable Company, or retums adequate for our
audit have not been received from branches not visited by us,. or
the Parent Charitable Company financial statements are not in agreement with the accounting records and returns.
or
certain disckjsures of Directors, remuneration specified by law are not made.. or
we have not re￿iVed all the infomiation and explanations we require for our audit.
Responsibilities of Twstees
As explained more fully in the Statement of trustees. responsibilities, the Trustees (who are also the directors of the
charitable company for the purposes of company law) are responsible for the preparation of the financial statements and
for being satisfied that they give a true and fair view. and for such intemal control as the Trustees determines is necessary
to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.
In preparing the financial statements. the Trustees are responsible for assessing the Group's and the Parent Charitable
Company's ability to continue as a going concem, disclosing, as applicable. matters related to going concern and using
the going concern basis of accounting unless the Trustees either intend to liquidate the Group or the Parent Charitable
Company or to cease operations, or have no realistic allemative but to do so.
Auditorfs responsibilities forthe audit of the financial statements
We have been appointed as auditor under the Companies Act 2006 and report in accordance with the Act and ￿levant
regulations made or having effect thereunder.
Our objectives are lo obtain reasonable assurance about whether the financial statements as a whole are free from
material misstatement, whether due to fraud or error, and to issue an auditorfs report that includes OUT opinion.
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with
ISAS IUKI will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could fftasonably be expected to influence the economic
decisions of users taken on Ihe basis of these financial statements.
Extent to whlch the audlt was capable of detectlng Irregularltles, Includlng fraud
Irregularities, including fraud, are instances of non-compliance with laws and ￿gUlations. We design procedures in line
with our responsibilities, outlined above, to detect malerkgl misstatements in respect of irregularities. including fraud. The
extent to which our procedures are capable of detecting irregularities, including fraud is detailed below..
Based on our understanding of the gfOUP and charitable company and the industy in which it operates, we identified that
the Principal laws and regulations that directly affect the financial statements lo be relevant charities acts in the UK and
Ireland. We assessed the extent of ￿mplianCe with these law5 and regulations as part of our procedures on the related
financial statement rtems.
In addition the group and charitable company are subject to many other laws and regulations where the Consequences of
non-complianee could have a material effect on amounts or disclosures in the financial statements. for Instance through
the imposition of fines or litigation. We identified the following areas as those most likely to have such an effect..
employment law, data protection and health and safely legislation. Auditing standards limit the required audit procedures
to identify non-compliance with these laws and reguLqtions lo enquiry of the Trustees and other management and
inspection of regulatory and legal correspondence if any.
28

The Institute of Grocery Distribution
Independent auditorf8 report to the members of The Institute of Grocery Distribution Ictd)
Audit pr￿edureS performed by the engagement team included:
We delem)ined that the most significant which are direclty relevant to specific assertions In the financial
statements are those re181ed to the financial reporting framework including bul not limited to United Kingdom
Generally Accepted Accounting Practice and the Companies Act 2006, Statement of Recommended Practice for
Accounting Reporting by Charities ISORP FRS 102}, The Health and Safety at Work Act 1974, Data Protethon
Act 2018, Bribery Act 2010 and tax legislation.
We understood how the charitable company is comptying wÈth those legal and ￿gUlatOry frameWo￿S by making
enquiries to management and those responsible for legal and compliance procedures. Ilve corroborated our
enquiries through our review of minutes and correspondences wtth HMRC and the various charity regulators,.
Challenging assumpts'ons made by management in their significant accounting estimates in particular in relation
to the accftjals, depreciation and bad debt provisw)n,' and
We assessed the sUS￿p11b1llty of the charitable company's financial Statements to material misstatement,
including how fraud might occur by discussing with management where il is considered there was a susceptibility
of fraud relating to management override of controls ané improper income recognib'on. In addressing the risk of
fraud including the management override of controls, and improper income recognition we tested the
appropriateness ofjoumal entries and other adjustments including material journals posted manually and manual
journals lo cash posted outside expectalion-, reviewed application of assessing whether the judgements made in
making accounb'ng estimates are indicalwe of a polenb'al bias; tested the application of cut-off and revenue
recognition, path'cularly around training, reSea￿h and membership subscriptions, and evaluating the business
rab'onale of any signifunl transa¢tions that are unusual or outside the normal course of business..
Our audit procedures were designed to respond to Iisks of material misstatement in the financial slatements, iecognising
that the risk of not detecting a material misstatement due lo fraud is higher than the risk of not detecting one resulting
from error. as fraud may involve deliberate concealment by, for example, forgery. misrepresentations or through collusion.
There are inherent limitattons in the audit procedures perfomed and the further removed non-complhance with laws and
regulations is from the events and transactions reflected in the financial statements, the less likely we are to become
aware of it.
A further description of our responsibilities for the audit of the financial statements is located at the Finan¢Tral Reporting
Council's I"FRC's°I website al..
https'.Ilwww.frc.org.uklauditorsresponsibilities. This de$cription forms part of our auditor's report.
Use of our report
This report is made solely lo the Charitable Company's members, as a body, in accordance with Chapter 3 of Part 16 of
the Companies Act 2006. Our audit work has been undertaken so that we might state lo the Charitable Company's
members those matters we are required to stste to them in an auditor's report and for no other purpose. To the fvllest
extent permitted bylaw, we do not accept or assume responsibility lo anyone other than the Charitable Company and the
Charitable Company's members as a body. for our audit work, for this report, or for the opinions we have fom*d.
0￿￿8￿j￿d by..
6£)D LL?
C9A7C738&435456
Laurence Elliott (Senlor Statutory Auditor}
For and on behalf of BDO LLP, statutory auditor
London, United Kingdom
16 July 2021
Date..
BDO LLP is a limited liabllity partnership registered in England and Wales (with registered number OC305127).
29

The Institute of Grocery Distribution
Board of Trustees and IGD Services Limitsd Board of Dire¢tor3
For the year ended 31$t December 2020
The following is a list of TnJ5tees and Directors who have served since 1st of January 2020. Individuals served
throughout the year unless otherwise indicated.
Trustee of IGD and Director of IGD SeThlces Ltd
Ann Bell
{resigned Feb 20211
Chief Operating Officer
Tesco Thailand
lan Modey
Group Sales Director, Northem Europe
Prccler & Gamble
David O'Flynn
(resigned Feb 20211
Chief Financial Officer
Musgrave
Jill Ross
Chi8f Executive Officer
Mccurrach UK Ltd
Colin Moss
FP&A Director
Mars wri9￿Y Confectionary UK
(Trustee througholrt the year, appointed as Director of IGD Services Ltd from Feb 2021 }
Trustee of IGD
Lindsay Boswell
(appointed Jan 20201
Chief Executive Officer
Fareshare.org
Andrew Clappen
Group Corpordte Sewi￿$ Director
Morrisons
Mark Webster
Managing Director- ESS Defen￿lOffsh0rel
Remote
Compass Group UK & Ireland
Chris ￿hlIfIeld
Chief Operating Officer
Co-operative Food
Dlrector of IGD Sè 'ees
Paul Mills-Hi¢ks
(resigned Feb 2021}
Fwd Commercial Director
Sainsbury's
Bradley Moore
Sales Director
Neslle Purina Petcare UK
Phil Tenney
(￿SIgned Nov 2020)
Chief Digital and Technotogy Officer
Mi¢hael Evans
Group Communications Director
Greencore Group
Sam Burston
(appointed Feb 2021)
Director of Grocery
Sainsbury's
30

The Institute of Grocery Distribution
Senior Leadership Team
For the year ended 31st December 2020
IGD'S Senior Leadershlp Team compris•s:
Chief Executive Officer
Susan Barrett
Chief Finance Officer
lan Fish
Strategy and Corporate Affairs Director
Naomi Kissman
Charity Programmes Director
Anne Bordier
Commercial Director
Nick Downing
Produ¢ls Director
Ben Miller {appolnted Jan 2020)
Communications and Markets'ng Director
Sarah Bahjock
31